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>> CLERK: GOOD AFTERNOON, WELCOME TO THE CITY COUNCIL BUDGET WORK SESSION OF AUGUST 22ND, 2018.
[1. Staff presentation on the FY 2019 Proposed Budget focusing on, but not limited to, the following City Departments: [Sheryl Sculley, City Manager; Justina Tate, Director, Management and Budget] A. Solid Waste Management B. Development Services/Code Enforcement C. Animal Care Services ]
>> CLERK: MAYOR, WE DO HAVE A QUORUM.
>> MAYOR NIRENBERG: GOOD AFTERNOON.
WELCOME, EVERYONE, TO OUR CITY COUNCIL BUDGET SESSION.
WE'VE GOT THREE DEPARTMENTS TODAY, SO WE'LL MOVE SWIFTLY.
>> SCULLEY: THANK YOU, MAYOR, THIS IS OUR FOURTH CITY COUNCIL BUDGET WORK SESSION TO DISCUSS THE PROPOSED FISCAL YEAR 2019 BUDGET, AND, OF COURSE, THAT BEGINS ON OCTOBER 1.
THE THREE DEPARTMENTS THAT WE WILL BE DISCUSSING THIS AFTERNOON INCLUDE ANIMAL CARE SERVICES, DEVELOPMENT SERVICES AND OUR SOLID WASTE MANAGEMENT DEPARTMENT.
WE'LL COMPLETE THE THREE PRESENTATIONS AND THEN TAKE QUESTIONS ON ALL OF THOSE.
THAT SEEMED TO WORK PRETTY WELL YESTERDAY AND KEPT US MOVING ALONG.
ALSO I'D NOTE THAT THIS SATURDAY WE'LL HOST ANOTHER OF OUR COMMUNITY OPEN HOUSES REGARDING THE BUDGET, SATURDAY AUGUST 25TH, AT WOODLAWN LAKE PARK, AND THE EVENT WILL BEGIN AT 9:00 A.M. ON SATURDAY MORNING.
NEXT WEEK, WE HAVE ADDITIONAL BUDGET PRESENTATIONS ON TUESDAY AND WEDNESDAY, AUGUST 28TH AND 29TH, AND I HAVE A PROPOSAL FOR YOU AS WE -- AFTER WE FINISH THE PRESENTATIONS TODAY ON HOW WE CAN MAKE THAT A LITTLE BIT MORE MANAGEABLE NEXT WEEK OVER THE NEXT -- -- HEBER LEF GRIN WITH ANIMAL CARE SERVICES ARE HERE TO BEGIN THIS AFTERNOON, BUT I ALSO WANT TO NOTE THAT WE HAVE SEVERAL ACS ADVISORY BOARD MEMBERS WITH US FOR TODAY'S WORK SESSION.
CHAIR WOMAN RITA BRODAGAN IS HERE AS WELL AS VICE CHAIR SUSAN BELDON, SECRETARY SUSAN SPEAR, AND I SEE KATHY DAVIS, A MEMBER OF AND A FORMER DIRECTOR OF ANIMAL CARE SERVICES.
I DON'T THINK SALLY'S HERE YET BUT I WAS TOLD SALLY SCOTT IS GOING TO ATTEND THE MEETING HERE AGAIN TODAY.
LET'S START WITH ANIMAL CARE SERVICES, AND THAT WILL BE FOLLOWED BY DEVELOPMENT SERVICES, MIKE SHANNON, AND THEN, OF COURSE, SOLID WASTE MANAGEMENT, WE'RE GOING TO END WITH A BIG BANK, DAVID MCKEERRY IS GOING TO TALK ABOUT SOLID WASTE THIS AFTERNOON.
SO I'LL TURN IT OVER TO HEBER AT THIS TIME.
GOOD MORNING, MAYOR, CITY COUNCIL, THANK YOU FOR THE OPPORTUNITY THAT I HAVE TO BE ABLE TO BE HERE TO TALK ABOUT ACS AND THE WORK THAT WE'RE DOING IN THE COMMUNITY.
I WANT TO TAKE A MOMENT TO THANK THE ADVISORY BOARD FOR ALL THE HELP THAT THEY PROVIDE, THE INDIVIDUALS WHO ARE STANDING THERE, THEY SPEND A LOT OF TIME AND A LOT OF DEDICATION TO THE WORK, AND FROM THE DIRECTOR'S PERSPECTIVE, IT IS DEEPLY APPRECIATED.
SO I HAVE TWO STORIES I'D LIKE TO START OFF BY SHARING.
IN JUNE, WE HAD AN ANIMAL CARE OFFICER WHO WAS CALLED OUT TO RESPOND TO AN INCIDENT WHERE A RESIDENT WAS BITTEN BY A ROAMING DOG.
THE OFFICER ARRIVED ON SCENE, WAS ABLE TO INVESTIGATE THE SITUATION, WAS ABLE TO LOCATE AND CAPTURE THE DOG AND QUARANTINE THE ANIMAL RIGHT AWAY.
IN AN E-MAIL I RECEIVED THAT VERY SAME DAY FROM THE CITIZEN, THE CUSTOMER WROTE THAT THE OFFICER WAS VERY PROFESSIONAL AND INFORMATIVE, HE EXPLAINED THE PROCESS AND EVEN THOUGH WE WERE NOT AT HOME AT THE TIME, HE WAS WILLING TO COMMUNICATE THROUGH PHONE AND TEXT BY SENDING ME PICTURES TO VERIFY THAT WE CAUGHT THE RIGHT DOG.
ANOTHER STORY IN MAY, ACS QUICKLY RESPONDED TO A CALL FOR SERVICE WHERE A STRAY DOG WAS SEEN DROWNING IN A POND.
ACS AND THE SAN ANTONIO FIRE DEPARTMENT RESPONDED TO THE CALL AND WORKED TOGETHER TO SAVE THE ANIMAL AND TO PULL THE ANIMAL OUT OF THE WATER, BUT UPON PULLING THE ANIMAL OUT OF THE WATER, WE DISCOVERED THAT THE DOG WAS UNRESPONSIVE.
OUR OFFICER IMMEDIATELY PERFORMED CPR ON THE DOG.
THE DOG WAS REVIVED, AND WE NAMED THE DOG RIVER.
HE WAS TAKEN TO ACS WHERE HE RECEIVED TWO WEEKS OF MEDICAL TREATMENT,TM HE WAS RESCUED, AND THEN FOUND PERMANENT PLACEMENT WITH A FAMILY THAT LOVES HIM AND CHERISHES HIM.
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JUST SO YOU YOU KNOW, THE PICTURE ON THIS SLIDE IS A PICTURE OF RIVER AND THE OWNER, AND SO YOU'RE AWARE THAT RIVER CONTINUES HIS LOVE OF SWIMMING.THESE TWO STORIES ARE PERFECT EXAMPLES OF THE WORK THAT ANIMAL CARE SERVICES DOES ON A DAY-TO-DAY BASIS, AND AS WELL AS THE ROLE THAT WE PLAY IN THE COMMUNITY.
WE HAVE THE RESPONSIBILITY TO PROTECT PEOPLE AND PETS BY ENCOURAGING RESPONSIBLE PET OWNERSHIP, AND WE DO THIS THROUGH EDUCATION ENFORCEMENT AND THROUGH COMMUNITY PARTNERSHIPS.
I AM GRATEFUL FOR THE WORK THAT OUR ANIMAL CARE SERVICES DOES ON A DAILY BASIS.
WITH THEM TAKING THE TIME TO HOLD CRITICAL CONVERSATIONS WITH THE RESIDENTS AND WHO ARE CARING FOR THE HUNDREDS OF ANIMALS THAT WE WORK WITH EACH AND EVERY SINGLE DAY.
IN ORDER FOR US TO MEET OUR MISSION, WE HAVE ORGANIZED OUR DEPARTMENT INTO THE FOLLOWING FIVE MAIN FUNCTIONS: FIELD SERVICES, CLINIC, SHELTER, LIVE RELEASE AND EDUCATION AND OUTREACH.
THESE DIVISIONS HAVE UNIQUE RESPONSIBILITIES AND CARRY WITH THEM A UNIQUE WEIGHT.
SO THE HISTORY OF ANIMAL CARE SERVICES IS A HISTORY OF CHANGE.
IN 2004, IT WAS OBSERVED THAT WE WERE EUTHANIZING MORE PETS PER CAPITA THAN ANY OTHER CITY IN THE NATION.
WITH THE EUTHANASIA RATE OF 90%, WE RECOGNIZED AT THAT TIME THAT THERE NEEDED TO BE CHANGE.
IN 2006, THE CITY -- THE SAN -- ANIMAL CARE SERVICES CREATED ITS FIRST STRATEGIC PLAN WHICH ESTABLISHED A SINGULAR GOAL OF OBTAINING A 70% LIVE RELEASE RATE BY THE YEAR 2011 -- OR 2012.
IN 2011, OUR LIVE RELEASE RATE HAD INCREASED FROM THE 10% TO THE 32%, BUT WE REALIZED THAT WE STILL HAD A LONG WAYS TO GO TO GET TO THAT -- TO GET TO THE GOAL WITHIN A YEAR'S TIME.
WITH THE ASSISTANCE OF THE OFFICE OF INNOVATION AND SUPPORT FROM CITY LEADERSHIP, ACS REEVALUATED THE STRATEGIC PLAN, EVALUATED THE DEPARTMENT, THE PROCEDURES AND THE PROGRAMS THAT WE HAD AND RESTRUCTURED OUR PLAN TO INCORPORATE A MORE BALANCED APPROACH BETWEEN PUBLIC SAFETY AND FINDING LIVE PLACEMENT FOR PETS.
THE STRATEGIC PLAN FOCUSED ON THREE MAJOR STRATEGIC PRIORITIES WHICH ARE INCREASE LIVE RELEASE RATE, ENHANCE ENFORCEMENT AND CONTROL THE STRAY ANIMAL POPULATION.
IT WAS ALSO AT THIS TIME THAT ANIMAL CARE SERVICES SHIFT AND CONSCIENTIOUSLY BEGAN TO ALLOCATE ITS RESOURCES IN A MORE -- STRATEGIES AND THESE STRATEGIC PRIORITIES BECAME THE ROADMAP TO OUR GROWTH AND IN 2015, ACS CHOSE TO ADD A FOURTH STRATEGIC PRIORITY WHICH WAS TO ENGAGE AND EDUCATE THE COMMUNITY.
WITH THE CREATION OF THE 2011 STRATEGIC PLAN, ACS REALIZED THE NEED TO FIND A BETTER WAY TO ALLOCATE THE LIMITED RESOURCES.
INSTEAD OF DISTRIBUTING THOSE RESOURCES EVENLY AMONG THE CITY AS WE HAD PREVIOUSLY, A MORE EQUITABLE APPROACH WAS SELECTED.
FOR EXAMPLE, IN 2012, ACS BEGAN DISPATCHING THE OFFICERS BASED UPON THE CALLS THAT WERE COMING IN INSTEAD OF PREASSIGNING OFFICERS TO A SIMILAR SIZED GEOGRAPHICAL LOCATION.
ACS ALSO CREATED SPECIALIZED TEAMS TO MAXIMIZE THE PRODUCTIVITY OF OUR ANIMAL CARE OFFICER, AND DISTRIBUTED OTHER RESOURCES SUCH AS FREE SPAY/NEUTER SERVICES AND TO AREAS AND STARTED A DOOR-TO-DOOR CAMPAIGN.
REDIRECTED OUR EDUCATION AND OUR OUTREACH EFFORTS TO THOSE AREAS IN ORDER TO BE MORE EQUITABLE IN THE SERVICE DELIVERY.
TO ALSO DEMONSTRATE THE ROLE THAT EQUITY PLAYED IN THE OPERATIONS OF THE DEPARTMENT, IN 2016, ACS ASSIGNED DISTRICT OFFICERS TO -- WITH THE TASK TO PROACTIVELY ADDRESS SERVICE REQUESTS IN THE AREAS -- IN THE DISTRICTS WITH THE HIGHEST CALL VOLUME.
TODAY WE HAVE FIVE DISTRICT OFFICERS WHO SPEND THEIR ENTIRE TIME WORKING IN THE FIVE DISTRICTS THAT CONSUME 70% OF OUR CALL VOLUME.
SO THE MAP THAT I HAVE HERE DEMONSTRATES AND SHOWS THE HEAT MAP AND THE DISTRIBUTION OF SERVICE REQUESTS IN 2011.
THIS MAP AND SIMILAR MAPS WERE -- HAVE BEEN USED THROUGHOUT THE TIME WHENEVER ACS IS REQUIRED TO MAKE DECISIONS ON HOW TO ALLOCATE THE RESOURCES.
OVERLAID ON TOP OF IT IS THE MAP OF TODAY OF DISTRIBUTION OF SERVICE [INDISCERNIBLE].
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EQUITABLE ALLOCATION OF PAST RESOURCES IS POSITIVELY IMPACTING OUR SERVICE DELIVERY TODAY.THIS SLIDE PROVIDES A LISTING OF KEY STRATEGIC IMPROVEMENTS THAT ACS HAS MADE SINCE 2011.
IT IS NOT A COMPLETE LIST OF THE CHANGES THAT WE HAVE MADE IN OUR DEPARTMENT OVER THE LAST SEVEN YEARS, BUT THIS SLIDE DEMONSTRATES HOW ACS HAS ALIGNED ITS IMPROVEMENTS WITH THE DEPARTMENT'S DESIRED OUTCOMES.
FOR EXAMPLE IN 2015, ACS RECOMMENDED CHANGING THE CITY CODE TO REQUIRE ALL ANIMALS-- OR ALL CATS AND DOG BE IMPLANTED WITH A REGISTERED MICROCHIP.
WHILE THIS INITIATIVE HAS SIGNIFICANTLY HELPED OUR LIVE RELEASE RATE, THE ORDINANCE CHANGE WAS SPECIFICALLY DESIGNED TO HELP OUR OFFICERS TO BE ABLE TO RETURN PETS IN THE FIELD SO WE CAN HAVE MORE CRUCIAL CONVERSATIONS WITH THE RESIDENTS.
WHILE I WILL NOT SAY THAT WE HAVE REACHED OUR DESIRED DESTINATION OR OUTCOME, I DO FEEL CONFIDENT SAYING ACS'S EQUITABLE AND STRATEGIC DISTRIBUTION OF RESOURCES OVER THE PAST YEARS CONTINUES TO SHOW THAT THE DIRECTION ACS IS GOING IS MAKING A POSITIVE IMPACT IN THE COMMUNITY.
FOR EXAMPLE, IN 2011, ACS -- SINCE 2011, ACS HAS SIGNIFICANTLY INCREASED THE NUMBER OF PROACTIVE SERVICE REQUESTS THAT WE ARE PROVIDING IN THE COMMUNITY.
WE'VE INCREASED THE ATTENTION -- ADDITIONAL ATTENTION TOWARDS OUR ENFORCEMENT ACTIVITIES THROUGH INCREASED CITATIONS, AS WELL AS HOLDING PEOPLE ACCOUNTABLE THROUGH OUR DANGEROUS DOG DESIGNATION ORDINANCE.
THROUGH THESE EFFORTS AND OTHERS, SAN ANTONIO HAS SEEN SINCE 2011 A 41% DECREASE IN THE NUMBER OF DEAD ANIMALS THAT HAVE BEEN PICKED UP OFF THE STREET EACH YEAR.
WE ARE ALSO SEEING A 16% DECREASE IN THE NUMBER OF BITES THAT ARE OCCURRING WITHIN OUR COMMUNITY.
ONCE AGAIN, DEMONSTRATING THAT THE DIRECTION THAT WE ARE GOING IS RESULTING IN -- IS HELPING US RESULT IN THE DESIRED OUTCOMES THAT THE COMMUNITY WANTS.
ACS ANTICIPATES ENDING THE YEAR WITH A LIVE RELEASE RATE OF 92%.
KEEP IN MIND THAT, AGAIN, IN 2011, THAT LIVE RELEASE RATE WAS AT 32%.
WHILE WE ARE NOT DONE, THIS HUGE ACHIEVEMENT CONSIDERING THAT WE ARE ONE OF THE ONLY OPEN ADMISSION SHELTERS IN TH COUNTRY TO REACH THIS OUTCOME, WHAT CAN BE MORE IMPRESSIVE IS THE FACT THAT WE'VE BEEN ABLE TO OBTAIN THAT OUTCOME WHILE SIMULTANEOUSLY INCREASING THE NUMBER OF PETS IMPOUNDED IN OUR -- AT OUR FACILITY.
THIS INCREASE IN OUR LIVE RELEASE RATE IS LARGELY DUE TO THE WONDERFUL PARTNERSHIPS WE HAVE ESTABLISHED OVER THE YEARS, THROUGH THE HIGH VOLUME RESCUE PARTNER PROGRAM, ACS HAS DOUBLED THE NUMBER OF PARTNERS SINCE 2011, AND THE NUMBER OF PETS RESCUED HAVE GONE FROM 3,000 TO 13,000.
I PREVIOUSLY INDICATED THAT THE ORDINANCE CHANGE THAT REQUIRED ALL PETS TO BE IMPLANTED WITH THE REGISTERED MICROCHIP IN 2018 ALONE, ACS ANTICIPATES IMPLANTING AND REGISTERING NEARLY 22,000 MICROCHIPS.
THIS REPRESENTS A NEARLY 160% INCREASE SINCE 2011 AND HAS RESULTED IN ACS BEING ABLE TO RETURN OVER 25% OF ALL PETS THAT ARE IMPOUNDED INTO OUR SHELTER, WHICH HAS RESULTED IN US BEING TO HAVE EVEN MORE CRUCIAL CONVERSATIONS WITH THE RESIDENTS THAT NEED THAT LITTLE EXTRA CONVINCING.
FOR YOUR INFORMATION, THE AVERAGE RETURN-TO-OWNER RATE FOR MOST MUNICIPAL SHELTERS IS ANYWHERE FROM ABOUT 10 TO 15%.
SO IN THE WORK THAT ANIMAL CARE SERVICES DOES, WE WILL CONTINUE TO STRIVE TO SEEK ACTIVE ENGAGEMENT OPPORTUNITIES WITH THE COMMUNITY.
THIS LAST YEAR, I BEGAN HOLDING MONTHLY MEET THE DIRECTOR AND MEET THE STAFF MEETING WHERE CONCERNED RESIDENTS, AS WELL AS ANIMAL ADVOCATES CAN COME AND SPEAK TO ME AND MY LEADERSHIP TEAM DIRECTLY AND SHARE WITH US ANY CONCERNS OR ANY IDEAS THAT THEY HAVE.
I WILL CONTINUE TO HOLD THOSE MEETINGS THIS COMING UP YEAR, BECAUSE I FIND THE INFORMATION THAT I GATHER TO BE ESSENTIAL AND BENEFICIAL.
ACS ALSO CONTINUES TO ATTEND A VARIETY OF COMMUNITY MEETINGS THROUGHOUT THE YEAR.
LAST YEAR WE ATTENDED ABOUT 400 OF THEM, FROM OUR STAFF WITH THE INTENT TO BE ABLE TO SEEK INFORMATION, BUT ALSO TO BE ABLE TO TEACH.
IN 2019, ACS WILL CONTINUE TO -- CONTINUE THAT EFFORT TO REACH OUT TO THE COMMUNITY TO ENCOURAGE CHANGED BEHAVIOR AND TO COLLECT FEEDBACK.
IN ORDER TO IMPROVE OUR SERVICE DELIVERY, I HAVE MY TEAM REGULARLY REACH OUT TO OTHER CITIES AND SHARE STRATEGIES AND BEST PRACTICES.
THIS YEAR ALONE ACS WAS ASKED TO PARTICIPATE IN MULTIPLE NATIONAL WIDE CONFERENCES TO TEACH AND TO SHARE THE THINGS THAT WE HAVE DONE HERE IN SAN ANTONIO AND TO SHARE IT WITH THE NATION.
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AND ORG SHAITIONS -- ORGANIZATIONS SUCH AS PETCO FOUNDATIONS AND BEST FRIENDS.ALTHOUGH WE ARE INVITED TO ATTEND THESE EVENTS TO SHARE WHAT WE HAVE DONE, EVERY SINGLE TIME WE HAVE COME BACK, WE HAVE BROUGHT BACK WITH US NEW IDEAS AND NEW PERSPECTIVE TO APPLY HERE IN SAN ANTONIO.
WHEN WE TAKE A LOOK AT NEXT YEAR, THE -- OUR BUDGET -- OUR FISCAL YEAR BUDGET IS ESTIMATED -- OR WILL BE $15.5 MILLION WITH 141 FULL-TIME EMPLOYEES.
THIS IS AN INCREASE OF $815,000 WHICH IS DUE TO THE RECOMMENDED ENHANCEMENTS THAT I'LL SPEAK TO YOU ABOUT SHORTLY, AS WELL AS THE INCREASE IN EMPLOYEE COMPENSATION AND ANTICIPATED FLEET AND FACILITY MAINTENANCE CHARGES.
SINCE 2016, SO YOU'RE AWARE, OUR ANNUAL BUDGET HAS NEARLY TRIPLED, DEMONSTRATING THE PRIORITY THAT ANIMAL CARE SERVICES CONTINUES TO BE IN THE COMMUNITY.
SO THE FIRST INITIATIVE I WOULD LIKE TO SPEAK TO YOU ABOUT THAT'S INCLUDED IN THE PROPOSED BUDGET, OVER THE YEARS, ACS HAS INCREASED ITS BUDGET TO IMPROVE THE LIVE RELEASE RATE AS WELL AS TO PROVIDE FREE OR LOW-COST SERVICES TO THE COMMUNITY SUCH AS SPAY OR NEUTERING.
IN THIS YEAR'S BUDGET, I AM RECOMMENDING ADDITIONAL FUNDS TO IMPROVE THE RESPONSE RATE FOR NONEMERGENCY SERVICE REQUESTS SO THAT I CAN HAVE -- SO THAT I CAN GIVE OFFICERS ADDITIONAL TIME FOR -- TO HOLD CRITICAL CONVERSATIONS WITH RESIDENTS THAT ARE NOT BEING RESPONSIBLE.
BY ADDING THE THREE ANIMAL CARE OFFICERS AND ONE MANAGEMENT ANALYST, I'LL BE ABLE TO RESPOND TO 3,000 MORE NONEMERGENCY SERVICE REQUESTS WITHIN THE CURRENT SERVICE LEVEL AGREEMENT.
THE SECOND RECOMMENDATION IS TO REQUEST AN ADDITIONAL POSITION, ONE ANIMAL CRUELTY SPECIALIST IN ORDER TO HELP COMBAT ILLEGAL SALE OF PUPPIES IN THE COMMUNITY.
THERE ARE OVER 2,000 ONLINE ADVERTISEMENTS THAT WE SEE ON A DAILY BASIS ADVERTISING FOR PETS, FOR THE SALE OF PETS.
NEARLY ALL OF THESE HAVE NOT OBTAINED THE REQUIRED PERMITS, AND MANY OF THEM ARE TREATING THESE PETS IN AN INHUMANE AND INCONSISTENT AND IMPROPER METHOD.
UNDER THIS PILOT PROGRAM, ACS ANTICIPATES INVESTIGATING ABOUT 450 INCIDENTS, ISSUING ABOUT 200 CITATIONS AND WE PLAN ON DOING 25 STING OPERATIONS.
THROUGH THIS INITIATIVE, I WOULD ALSO EXPECT TO SEE A GREATER COMPLIANCE FROM THOSE WHO ARE SELLING DOGS ONLINE, OR HOPEFULLY A REDUCTION IN THE NUMBER OF INDIVIDUALS WHO CHOOSE TO SELL DOGS IN SAN ANTONIO.
IN 2019, WE ALSO WOULD LIKE TO -- WE ALSO HAVE PLANS TO ESTABLISH A PARTNERSHIP WITH CANINES FOR WARRIORS.
CANINES FOR WARRIORS IS A NOT-FOR-PROFIT ORGANIZATION THAT RESCUES DOGS FROM SHELTERS, TRAINS THEM TO BE SERVICE ANIMAL, AND THEN PAIRS THEM WITH VETERANS WHO ARE SUFFERING FROM PTSD.
UNDER THIS PILOT PROGRAM, ACS WOULD LEASE PROPERTY TO K9 FOR WARRIORS WHO WOULD THEN RESCUE THE DOGS FOR RESCUE SERVICES AND ONCE WE ANTICIPATE THAT IT WILL GET GOING, IT WILL BE ABOUT 200 LARGE DOGS, THOSE THAT ARE HARDER TO PLACE, WILL BE ABLE TO BE RESCUED THIS YEAR.
ACS IS CURRENTLY WORKING WITH K-9S FOR WARRIORS RIGHT NOW AND WE ANTICIPATE BEING ABLE TO HAVE THE CONTRACT APPROVED WITHIN THE NEXT TWO MONTHS, WITH THE ANTICIPATION THAT NEXT YEAR WE WILL SPEND THE TIME IDENTIFYING THE PROPERTY AND BUILDING THE FACILITY FOR THEM.
SUCCESS OF THIS PILOT PROGRAM, IF SUCCESSFUL, WILL THEN RESULT IN FUTURE EXPANSION OF THEIR SERVICES TO WHERE IN ADDITION TO JUST RESCUING PETS, THAT THEY WILL FLY THE VETERANS TO SAN ANTONIO TO RECEIVE THE TRAINING HERE WITHIN THE CITY.
IN 2019 BUDGET, WE CONTINUE TO PLACE ATTENTION AND FOCUS ON SPAY AND NEUTER AS A MAJOR PRIORITY FOR THE CITY.
WE ARE ANTICIPATING ON PROVIDING NEARLY 45,000 FREE OR LOW-COST SPAY AND NEUTER SURGERIES TO THE COMMUNITY MEMBERS.
WHILE ALL OF SAN ANTONIO RESIDENTS ARE ABLE TO UTILIZE THESE LOW-COST SPAY AND NEUTER SERVICES, WHICH IF YOU GO TO A PRIVATE VET, IT'S USUALLY ABOUT $300, 300 TO $400, THROUGH THESE SERVICES THAT WE HAVE, THE COST OF SPAY AND NEUTER CAN BE UNDER $100.
WHILE EVERYBODY HAS THE ABILITY FOR THE LOW-COST SPAY AND NEUTER SERVICES, WE WILL BE PROVIDING FREE SERVICES AND MAKE THEM AVAILABLE FOR THE RESIDENTS WHO RESIDE IN A HIGH TARGETED NEIGHBORHOOD.
MANY OF THESE SURGERIES WILL BE BROUGHT TO THE RESIDENTS THROUGH OUR PARTNERS
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TRANSPORT AND BIG FIX PROGRAMS. IN THE EARLY PART OF -- POTENTIALLY RESTRUCTURE IT SO WE CAN FIND BETTER WAYS TO BE ABLE TO ENSURE THAT MORE OF THESE PETS THAT ARE CAUSING THE ISSUES ARE GETTING SPAYED AND NEUTERED.IN 2019, ADDITIONAL PROGRAMS THAT WE'RE LOOKING INTO ENGAGING THIS YEAR IS TO FIND NEW WAYS TO ENHANCE THE QUALITY OF SERVICES BEING PROVIDED BY EACH OF OUR DIVISIONS.
FOR EXAMPLE, WE WILL CONTINUE TO WORK WITH 3-1-1 AND ITSD TO IMPROVE THE WAY THAT WE'RE USING TECHNOLOGY TO COMMUNICATE TO OUR CUSTOMERS HOW ACS IS HANDLING THE SERVICE REQUESTS.
WE ARE ALSO IN THE PROCESS OF RESTRUCTURING OUR CURRENT VOLUNTEER PROGRAM AND WILL BE IMPLEMENTING AT THE BEGINNING OF THE FISCAL YEAR A NEW EDUCATION COMPONENT WHERE VOLUNTEERS CAN ASSIST ACS WEED CATEING AND -- WITH EDUCATING AND INFORMING THE PUBLIC ON PET OWNERSHIP.
INCLUDED AS A MAJOR PART OF THIS RESTRUCTURE WILL US SEEKING OUT SPANISH-SPEAKING VOLUNTEERS TO HELP US ENCOURAGE CHANGE AMONG SPANISH-SPEAKING RESIDENTS.
FINALLY WE ARE LOOKING TO ASSESS AND POTENTIALLY RECOMMEND CHANGES IN THE CITY CODE TO PROHIBIT THE SALE OF PUPPIES OR TO PROHIBIT THE SALE OF DOGS WITHIN THE CITY LIMITS.
THIS IS A TOPIC THAT IS DISCUSSED FREQUENTLY FROM INDIVIDUALS THAT I INTERACT WITH, AND I AM LOOKING FORWARD TO TAKING A CLOSER LOOK TO SEE WHAT COMPONENTS OF THIS RECOMMENDATION WE CAN APPLY HERE IN SAN ANTONIO.
IN CONCLUSION, ANIMAL CARE SERVICES CONTINUES TO SEEK AND FIND A BALANCED APPROACH BETWEEN LIVE PLACEMENT AND PUBLIC SAFETY, AND WHILE WE RECOGNIZE THAT WE ARE NOT -- WHILE WE RECOGNIZE THAT THERE'S -- WE'VE GONE A LONG WAY, WE ALSO RECOGNIZE THAT THERE'S A LOT OF WORK TO BE DONE.
SO THAT CONCLUDES MY PRESENTATION.
>> SCULLEY: THANK YOU, HEBER, THANK YOU FOR YOUR LEADERSHIP AT ANIMAL CARE SERVICES.
WE'VE COME A LONG WAY OVER THE PAST.
THE BUDGET HAS TRIPLED SINCE 2006 AND WITH OUR PARTNERS AND THE ANIMAL CARE SERVICES ADVISORY BOARD, WE'VE MADE TREMENDOUS IMPROVEMENTS, IMPROVED THE QUALITY OF LIFE IN OUR NEIGHBORHOODS BY MAKING IT SAFER, FEWER ROAMING DOGS AND ALSO IMPROVING OUR LIVE RELEASE RATE, SO THANK YOU VERY MUCH.
MIKE SHANNON IS NEXT ON DEVELOPMENT SERVICES.
>> I DO HAVE ONE SLIDE AT THE REQUEST OF COUNCILWOMAN SANDOVAL.
AT MY REQUEST, SO WE HAVE A LITTLE BIT OF AN ACTIVITY, IF WE HAVE THAT SLIDE.
>> SO INCLUDED IS A LIST OF HIGH PROFILE PUPPIES AND DOGS THAT YOU GET TO FIGURE OUT WHO THEY BELONG TO.
>> OH, WHO IS THAT LITTLE -- OH.
>> THAT ONE LOOKS LIKE A -- [LAUGHTER]
>> SO I WILL BE THE FIRST ONE TO TELL YOU THAT I DON'T EVEN KNOW THE FULL ANSWER TO THIS ONE, BUT I DID GIVE IT A GOOD GUESS.
SO I'M GOING TO GO AHEAD AND HAVE YOU SHOW MY ESTIMATE OR MY GUESS, AND JUST CURIOUS TO SEE HOW OKAY KRAT -- HOW ACCURATE OR HOW CLOSE I WAS.
IT'S NOT COMING UP? ALL RIGHT.
SO I HAD GOING FROM THE TOP LEFT, IF I REMEMBER CORRECTLY, I HAD PELAEZ, I HAD THE NEXT ONE IS SANDOVAL.
AND THEN THE TWO ON THE END, I HAVE AS BROCKHOUSE.
I WANT TO SAY GONZALES? VIAGRAN, ALL RIGHT.
AND THEN WE HAVE THE MAYOR AND WE HAVE COMMON
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PERRY'S -- [LAUGHTER]>> MY GUESS ON THE LAST ONE WAS TREVINO.
>> SCULLEY: GOSH, AND I THOUGHT THAT COUNCILMAN PERRY HAD SUCH A CUTE DOG.
MIKE, I DON'T KNOW IF YOU CAN DO BETTER THAN THAT.
>> SHANNON: YES, SO GOOD AFTERNOON, MAYOR AND COUNCIL.
>> SCULLEY: GIVE IT A SHOT, MIKE.
>> SHANNON: YOU KNOW, HEBER AND I WERE TALKING RIGHT BEFORE THIS AND WE WERE TRYING TO SAY ABOUT THE REMINDER AND I WAS TRYING TO REMIND THEM WE SAVED THE BEST FOR THE MIDDLE.
WE DON'T SAVE THE BEST FOR FIRST OR LAST, THEY MIGHT SAY OTHERWISE, AND I WAS SAYING LIKE AN OREO COOKIE, THERE'S NO DEBATE AS TO WHAT'S THE BEST, IT'S THAT PART IN THE MIDDLE.
BUT WITH THAT PUPPY DISPLAY, I'LL DO MY BEST.
SO I'M MIKE SHANNON, DEVELOPMENT SERVICES DIRECTOR FOR THE CITY, AND I'LL WALK YOU THROUGH OUR BUDGET HERE.
SO I'D LIKE TO INTRODUCE TWO OF MY EXECUTIVES HERE, AMIN TOMAS, TERRY KINOWAN, MY TWO ASSISTANT DIRECTORS MELISSA RAMIREZ IS SHOWN HERE, SHE'S OVER OUR LAND DEVELOPMENT.
SHE'S NOT HERE, SHE'S ACTUALLY WORKING THE PLANNING COMMISSION THAT'S HAPPENING NOW, SO ONE OF OUR BOARD AND COMMISSIONS, SO TERRY, AMIN AND MELISSA DO A GREAT JOB LEADING OUR THREE DIVISIONS.
THERE, DSD, WE EXIST TO BUILD AND MAINTAIN A SAFER SAN ANTONIO.
SO ANYTHING THAT'S BUILT IN THE CITY, WHETHER IT'S A COMMERCIAL, HIGH-RISE BUILDING RIGHT DOWN THE STREET OR A HOME IN ANY SUBDIVISION, BOTH INNER CITY, MAYBE OUTSIDE THE CITY LIMITS, THOSE COME THROUGH US, AND OUR JOB IS TO MAKE SURE THEY'RE BUILT SAFELY AND SO PEOPLE CAN LIVE AND WORK AND PLAY IN A SAFE ENVIRONMENT.
AND THEN WE USE CODE ENFORCEMENT TO HELP MAINTAIN THE INTEGRITY AND QUALITY OF LIFE IN OUR NEIGHBORHOODS.
AGAIN, BOTH DOWNTOWN AND THROUGHOUT THE ENTIRE CITY, SO THAT'S REALLY WHY WE EXIST AND WHY WE DO WHAT WE DO EACH AND EVERY DAY.
WE HAVE THE THREE DIVISIONS, SO EVERYTHING IN THE LAND DEVELOPMENT SIDE, THE ZONING CASES THAT YOU SEE AND HEAR EVERY TWO WEEKS, PLATTING OF DEVELOPMENT, BOARD OF ADJUSTMENT CASES, AND THEN CERTAINLY THE PLANNING REVIEW PERMITS AND CODE ENFORCEMENT ARE ALL THERE.
SO JUST WANT TO TAKE YOU BACK A LITTLE BIT AND TALK ABOUT SOME OF THE KEY MILESTONES THAT WE'VE HAD.
SO IF WE GO BACK TO 2006-2007, DEVELOPMENT SERVICES WAS VERY DIFFERENT.
WHEN THE MANAGER CAME ON BOARD, THERE WAS A LOT OF COMPLAINTS FROM OUR CUSTOMERS ABOUT HOW LONG IT WAS TAKING TO GET PERMITS, THE CONSISTENCY OF OUR SERVICES FROM ONE INSPECTOR TO THE NEXT.
SO THE CITY MANAGER REALLY CHARGED US TO MAKE A LOT OF IMPROVEMENTS ON THINGS LIKE TIMELINESS, CONSISTENCY, QUALITY OF SERVICES.
SO WE ALSO CREATED OUR DEPARTMENT, WE USED TO BE PART OF THE GENERAL FUND, BUT WE ACTUALLY CREATED THE ENTERPRISE FUND FOR OUR DEVELOPMENT SERVICES ACTIVITIES.
IT WAS KNOWN AT THAT TIME WITH SHERYL, ROD, OUR FORMER DIRECTOR, ROD SANCHEZ, WE CREATED THAT FUND SO WHAT THAT MEANS IS THAT THE PER FITS THAT COME INTO US, SO IF SOMEONE WANTS TO BUILD SOMETHING, IF SOMEONE WANTS TO PLAT THEIR PROPERTY, THEY PAY US PERMITS AND WE TAKE THAT MONEY AND WE PUT IT RIGHT BACK INTO SERVICES SO WE CAN REVIEW QUICKLY, TIMELY AND PROVIDE GREAT SERVICE THROUGH INSPECTIONS.
SO THAT MODEL HAS WORKED US WELL, SO WHAT THAT MEANS IS THAT WE'LL BE ABLE TO EXPAND AND CONTRACT WITH THE ECONOMY.
SO IT WAS A GREAT WIN FOR US BACK IN 2007, AND THEN WHAT HAPPENED? THE ECONOMY STARTED CONTRACTING.
SO WE HAD TO WORK VERY CLOSELY WITH OUR FORMER BUDGET DIRECTOR, MARIA 53 GOMEZ AT THE TIME TO -- VILLAGOMEZ AT THE TIME, MANAGE OUR BUDGET, STAY IN THE BLACK, SO WE CONTRACTED, WE FROZE 69 POSITIONS TOTAL AT THAT TIME FOR SEVERAL YEARS, BUT AT THE SAME TIME, WE WERE MAKING A LOT OF IMPROVEMENTS WORKING WITH THE DESIGN, DEVELOPMENT COMMUNITY, OUR CUSTOMERS, TO MAKE SURE THAT WE IMPROVED OUR SERVICE.
SO THROUGH SEVERAL YEARS, THREE OR FOUR YEARS, WE GET TO 2011, WE MANAGED THROUGH THE DOWNTURN IN THE ECONOMY,
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WE'VE REALLY MADE A LOT OF IMPROVEMENTS, SO MUCH SO THAT AN OUTSIDE INTERNATIONAL ACCREDITATION ORGANIZATION CAME THROUGH OUR DEPARTMENT, SPENT ABOUT A YEAR WORKING WITH US, AND WE OBTAINED THE IAS ACCREDITATION.AT THAT TIME, WE WERE ONE OF ONLY 13 DEPARTMENTS CITIES IN THE COUNTRY THAT WERE ABLE TO OBTAIN THAT, AND WE WERE THE LARGEST AT THE TIME.
RIGHT NOW WE'RE ONE OF 21 CITIES IN THE COUNTRY THAT HAVE THAT INTERNATIONAL ACCREDITATION, FILL DELL NIA IS A LIT -- PHILADELPHIA IS A LITTLE BIT BIGGER THAN US, SO WE LIKE TO MAKE SURE AND POINT THAT OUT.
AS WE WERE MAKING DEVELOPMENTS TO SERVICES, WE GET TO 2012 CODE ENFORCEMENT.
THAT WAS A REAL BIG STEP FOR US, IT'S NOT ONLY IMPORTANT TO BUILD A GREAT COMMUNITIES OR BUILT GREAT STRUCTURES OR HOMES, WE HAVE TO REALLY FOLLOW THROUGH AND HELP OUR COMMUNITY MAINTAIN THEIR NEIGHBORHOODS, MAINTAIN THEIR STRUCTURES IN A SAFE WAY, SO IT WAS REALLY A GREAT MARRIAGE WHEN THAT WAS DONE.
BUT WE HAD TO ALSO WORK ON A LOT OF IMPROVEMENTS THERE, SO WE CREATED THE BUILDING STANDARDS BOARD.
WE DID THE BOARDING HOME ORDINANCE BACK IN 2012 AFTER A TRAGEDY IN ONE OF THE BOARDING HOMES. WE CAME IN AND NOW DO PROACTIVE INSPECTIONS ON BOARDING HOMES, A REALLY VULNERABLE POPULATION THAT NEED EXTRA CARE FROM THE CITY.
WE CREATED THINGS LIKE THE ADMINISTRATIVE HEARING OFFICER TO SPEED UP CODE ENFORCEMENT, MAKE SURE PEOPLE WILL CLEAN UP THEIR PROPERTIES QUICKER, SO THAT WAS A BIG STEP FOR US.
IN 2015, WE BECAME THE FIRST IN TEXAS TO ADOPT THE INTERNATIONAL BUILDING RELATED CODE, THE ICC 2015 VERSION, WE ACTUALLY FOLLOWED THAT UP THIS PAST YEAR, IN JUNE YOU ALL ADOPTED THE 2015 VERSION OF THOSE CODES SO WE STAY ON THE FOREFRONT OF OUR SAFETY CODES.
AS WE CONTINUE WITH OUR MILESTONES AND LEAD INTO OUR PERFORMANCE MATRIX ON THIS SLIDE, IN 2016 WE STARTED THE NEXT BIG IMPROVEMENT THAT WE NEEDED TO DO, WHICH IS -- WHICH IS A SCARY ENDEAVOR BUT VERY NECESSARY, OUR COMMUNITY, OUR CUSTOMERS, CITIZENS REALLY WANTED US TO IMPROVE THE TECHNOLOGY THAT WE USED, THAT THEY INTERACT WITH US.
SO MANY OF YOU HAVE HEARD THIS BEFORE, BUT WE HAVE, LIKE -- SYSTEMS TO GET OUR JOB DONE, OUR WORK MANAGEMENT SYSTEMS, WHETHER IT'S THE ZONING SYSTEM, THE PLATTING SYSTEM, THE PERMITTING, CODE ENFORCEMENT.
CODE ENFORCEMENT WAS ON A MAIN FRAME SYSTEM THAT WAS OLD 20 YEARS AGO, SO WE'RE WORKING TO CHANGE THAT THROUGH OUR BUILD SA TECHNOLOGY UPGRADE PROJECT AND WE'LL TALK ABOUT THAT LATER ON, BECAUSE THE FIRST PHASE OF THAT IS GOING TO GO LIVE ON OCTOBER 1, SO I'LL TALK TO YOU A LITTLE BIT MORE ABOUT THAT.
BUT THAT'S A HUGE IMPROVEMENT.
WE STARTED IN '16 AND THEY'RE GOING TO START SEEING THAT DEPLOYED.
AND FINALLY LAST YEAR, A COUPLE BIG THINGS, MANY OF YOU REMEMBER WE UPDATED THE SIGN CODE WHICH HADN'T BEEN HOLISTICALLY ADOPTED IN 25 YEARS, THAT WAS LONG OVERDUE, BUT WE WORKED FOR ABOUT 18 MONTHS ON THAT, AND WE HAVE A MUCH BETTER SIGN CODE, MUCH CLEARER FOR OUR CUSTOMERS AND OUR COMMUNITY, AND THEN AT THE END OF THE YEAR, THIS WAS A BIG ONE FOR US.
SO THE INSURANCE SERVICES ORGANIZATION ALSO EVALUATES BUILDING DEPARTMENTS LIKE OURS, AND THEY GAVE US A SCORE OF 1.
NOW, NUMBER ONE, ONE IS THE BEST.
THIS IS LIKE -- THIS IS LIKE GOLF.
THE LOWER THE NUMBER, THE BETTER, RIGHT? ABOUT 15 YEARS AGO, OUR DEPARTMENT WAS RATED AS AN 8 ANF 1 TO 10.
YOU DO NOT WANT TO BE CLOSE TO 10.
BUT THROUGH ROD'S LEADERSHIP AND OUR TEAM, WE WORKED REAL HARD, WE WERE THE FIRST IN TEXAS TO GET A 1 SCORE, AS A CITY, SO WHAT THAT MEANS IS THAT INSURANCE RATES AROUND TOWN FOR SOME OF OUR CITIZENS, THE UNDERWRITING OF THAT IS BETTER FOR THEM.
SO THAT WAS A REAL BIG ACCOMPLISHMENT, I THINK, FOR OUR DEPARTMENT AND OUR CITY AS A WHOLE, SO WE'RE REAL PROUD OF THAT.
THANK YOU, MORE, MORE, THANK YOU.
>> SHANNON: WE'LL TALK ABOUT -- WE'LL TALK ABOUT REALLY, AGAIN, WHAT WE WERE DOING IN 2006, JUST GOING BACK.
TIMELINESS, WHEN YOU'RE COMING THROUGH OUR DEPARTMENT AND YOU NEED A PERMIT, YOU'RE GOING TO BUILD A HOUSE, YOU'RE A BIG DEVELOPMENT CORPORATION, YOU'RE FROST BANK BUILDING THE BEAUTIFUL TOWER DOWN THE BANK, WHAT THEY NEED TO DO, TIME IS MONEY.
WE NEED TO DO THINGS QUICK, QUICKER THAN EVER BEFORE.
THEY'RE TRYING TO PUSH PROJECTS FASTER THAN EVER.
SO, YOU KNOW, BACK IN 2006, WE WERE REVIEWING PLATS IN 40 DAYS.
PLAN REVIEWS WERE HAPPENING, COMMERCIAL, IN 30 DAYS.
IT WAS TAKING US OVER A WEEK TO REVIEW A RESIDENTIAL PLAN, AND OUR INSPECTIONS, ABOUT EIGHT OUT OF 10, 86% WERE DONE AS SCHEDULED.
AND THAT REALLY WASN'T GOOD ENOUGH BECAUSE THAT MEANT PEOPLE WERE WAITING IN LINE TRYING TO GET THEIR PROJECTS OFF THE GROUND.
IF YOU LOOK AT TODAY'S GOALS, WE ARE SURPASSING THOSE GOALS, WE'RE DOWN TO
[00:35:04]
18 DAYS FOR MAJOR PLATS, 17 DAYS FOR COMPLEX COMMERCIAL PLANS FOR REVIEWS, THREE DAYS FOR RESIDENTIAL PLAN REVIEW.AND THEN OUR FIELD SERVICES STAFF, OUR INSPECTORS ARE OVER THERE OVER 96% OF THE TIME WHEN YOU WANT US THERE.
AND THE KEY THERE IS WE WORKED ON THOSE GOALS, THAT'S WHAT OUR DEVELOPMENT COMMUNITY ASKED FOR.
WE DIDN'T JUST COME UP WITH THEM ALONE, WE ACTUALLY SAT DOWN WITH THEM AND THIS WAS THE SERVICE THAT THEY WANTED, THEY WERE WILLING TO PAY FOR THAT SERVICE, AND WE'RE COMMITTED TO MEETING THOSE GOALS.
SO LIKE HEBER'S PRESENTATION, I DO WANT TO TOUCH ON EQUITY.
SO OUR DEPARTMENT IS NATURALLY, I THINK, AN EQUITY-BASED SERVICE ORGANIZATION, SO LET'S THINK OF PERMITS OR PLATS.
WHEREVER YOU NEED US, WHEREVER THAT BUILDING'S GOING TO BE BUILT, WE WILL BE OUT THERE INSPECTING AND THAT'S WHERE WE WILL SEND OUR RESOURCES.
WE WILL REVIEW WHEREVER YOU NEED US.
SO THAT'S THE INSPECTION SIDE OF THE HOUSE, BUT, AGAIN, VERY SIMILAR TO ANIMAL CARE, WE TRACK THE CALLS FOR SERVICE AND THE PROACTIVE INSPECTIONS THAT WE'RE OUT LOOKING FOR, AND WE USE THAT DATA TO DEPLOY RESOURCES AMONGST THE CITY TO THOSE AREAS, IF YOU LOOK AT THIS HEAT MAP, IN AREAS LIKE DISTRICTS 1, 2, 3, 5, SOME OF 4.
THERE'S MORE CODE VIOLATIONS THAT NEED TO BE ADDRESSED IN THOSE RIGHT NOW, SO THAT'S WHERE MOST OF OUR STAFF IS.
WE HAVE 110 CODE OFFICERS, AND THEY'RE DISTRIBUTED BASED ON WHERE THE DATA TELLS US TO GO, BECAUSE WE WANT TO CLEAN UP THOSE NEIGHBORHOODS.
THAT'S THE RESULTS THAT WE NEED, AND THAT'S WHAT WE'RE GETTING BY DEPLOYS THROUGH THAT.
WE ALSO MEET WITH COMMUNITY ASSOCIATIONS, NEIGHBORHOOD ASSOCIATIONS, WE ATTEND OVER 500 OF THOSE A YEAR BECAUSE WE WANT TO KNOW WHAT THEIR NEEDS ARE TO THEIR SPECIFIC NEIGHBORHOOD, AND WE TRY TO ADDRESS THOSE AND THOSE PRIORITIES FIRST FOR EACH OF THOSE, SO THAT'S AN IMPORTANT PART OF HOW WE DO BUSINESS IN CODE.
SO, AGAIN, IF YOU LOOK AT THE CODE ENFORCEMENT PERFORMANCE METRICS, AGAIN, IN 2012, THE TOP TWO THERE THAT YOU SEE, COMPLIANCE RATE AND PROACTIVITY, WHAT THE COMMUNITY WAS SCREAMING FOR IS WE WANT THE CODE OFFICERS TO PROACTIVELY ADDRESS THOSE CODE VIOLATIONS AND DON'T WAIT FOR US TO CALL.
SO IF YOU LOOK AT IN 2012, JUST ABOUT 20% -- AUDIO] -- AFFECTED, WE SAID THAT'S NOT GOOD ENOUGH.
AND THE COMMUNITY WAS SAYING THAT'S NOT GOOD ENOUGH.
SO WHAT WE DID WAS WE TURNED THAT ON ITS HEAD, WE DEMANDED FROM OURSELVES AND OUR STAFF AT LEAST A MAJORITY OF OUR INSPECTIONS HAVE TO BE PROACTIVE.
NOW, THAT TOOK A GOOD YEAR, YEAR AND A HALF TO REALLY MOVE THE NEEDLE THERE, BUT NOW, IF YOU LOOK AT IT, WE'RE ALMOST 80% PROACTIVE.
WE'RE DOING MORE INSPECTIONS, ADDRESSING MORE CASES THAN EVER, AND 80% OF THEM, 79% OF THEM, ARE PROACTIVELY ADDRESSED.
THERE ARE STILL CALLS FOR SERVICE, DON'T GET ME WRONG, AND WE STILL NEED OUR NEIGHBORHOOD ASSOCIATIONS AND CITIZENS TO CALL IN WHERE THEY SEE VIOLATIONS, BUT THAT WAS A BIG CHANGE BASED ON WHAT WE WERE HEARING.
AND THEN, AGAIN, THE COMPLIANCE RATE.
COMPLIANCE RATE IS REALLY THE KEY.
WHAT WE USED TO DO IN CODE ENFORCEMENT WAS VERY SIMILAR TO, LET'S SAY, A SPEEDING TICKET OR SOMETHING, YOU GET A VIOLATION, IT WOULD BE HANDED OFF TO COURTS AND THEN IT WOULD BE -- THE CASE WOULD BE CLOSED AND WE WOULD WAIT FOR A HEARING IN FRONT OF A JUDGE TO ADDRESS IT.
WELL, WHAT THE COMMUNITY REALLY WANTS IS THEY WANT THAT VIOLATION FIXED, RIGHT? THEY WANT IT CLEANED UP, THEY WANT THAT JUNK VEHICLE REMOVED, OKAY? SO WHAT WE DID IS WE CHANGED OUR PERFORMANCE METRIC THAT WE'RE GOING TO START TRACKING COMPLIANCE RATE, AND THAT'S WHAT WE DID.
AND BACK WHEN WE STARTED WE WERE AT 81% OF THE TIME -- WE'RE AT 97%.
SO 97% OF OUR CASES ARE CORRECTED EITHER BY THE CITIZEN OR BY THE CITY CODE ENFORCEMENT STAFF, IF WE DO IT, WE WILL BILL THEM TO GET THAT MONEY BACK, BUT IF WE DO IT, WE WANT THAT ADDRESSED, WE WANT IT CLEANED UP AND WE WANT IT DONE QUICKLY.
AND 45 DAYS IS ABOUT AS QUICK AS WE CAN DO IT, THERE'S A LITTLE BIT OF DUE PROCESS IN THERE, NOTIFICATION REQUIREMENTS BY CODE, BUT THAT'S WHAT WE TRACK EACH AND EVERY DAY.
AGAIN, OUR RESPONSE TIMES ARE QUICKER THAN EVER.
AND THEN GRAFFITI, GRAFFITI IS A REAL BIG PROBLEM, IT'S NOT IN ONE AREA OF TOWN.
IT'S ALL OVER, YOU ALL KNOW THAT, I DON'T CARE WHERE YOU ARE, BUT WE HAVE A TEAM OF 19 GRAFFITI MEMBERS, ALL THEY DO EVERY DAY, SIX DAYS A WEEK IS ATTACK GRAFFITI, CLEAN IT UP, POWER WASH IT.
WE YEUPSED TO -- USED TO DO ABOUT 15,000 GRAFFITI SITES A YEAR, THROUGH A LOT OF ENHANCEMENTS WE'VE ACTUALLY OVER TRIPLE THAT TO OVER 50,000 GRAFFITI SITES CLEANED UP A YEAR.
THAT'S A BIG IMPROVEMENT FOR US AND SOMETHING WE'RE COMMITTED TO EVERY DAY.
SO I TALKED A LITTLE BIT ABOUT OUR DEVELOPMENT SERVICES SO WHAT I WANT TO TALK ABOUT NOW IS WE'RE BUSY.
YOU SEE THE CRANES DOWNTOWN, YOU SEE CONSTRUCTIONS ALL OVER THE TOWN.
THAT'S A GOOD THING FOR OUR CITY.
[00:40:03]
GOING TO GROW MORE AND MORE.YOU KNOW THAT, BUT HERE ARE SOME OF THE MAJOR PROJECTS WE'VE BEEN WORKING ON.
OUR JOB ISN'T JUST TO SAY YOU MEET CODE, DON'T MEET CODE, PASS OR FAIL INSPECTION.
IT'S ACTUALLY IF YOU DON'T MEET THE CODE, IF YOU FAIL, HOW CAN WE HELP YOU GET THE CORRECTION NEEDED TO PASSCODE AND MOVE YOUR PROJECT ALONG, SO THAT'S WHAT WE CALL FACILITATING THROUGH THE DEVELOPMENT PROCESSES.
WE DON'T WAIVE CODE OF COURSE BUT WE HELLP THEM MEET CODE TO GET TO THE END ENDING.
BEAUTIFUL CONRAD FACILITY IS NEXT, THE STINSON AIRPORT TOWER THAT'S BEING BUILT, JUST ABOUT FINISHED.
MICROSOFT IS BUILDING SOME HUGE DATA CENTERS JUST OUTSIDE OF TOWN.
YOU MIGHT SAY THEY'RE OUTSIDE OF TOWN, WHAT ARE WE DOING, ACTUALLY THEY ASKED US AND THEY WORKED WITH US -- THEY VOLUNTEERED US TO COME OUT AND INSPECT THEIR PROJECT BECAUSE THEY KNOW HOW GOOD A JOB WE DO WITH OUR INSPECTION TEAM TO MAKE SURE THAT THEIR BUILDERS ARE BUILDING A CODE-COMPLIANT PROJECT.
OF COURSE, NO ONE NEEDS TO BE REMINDED OF THIS BEAUTIFUL PROJECT RIGHT HERE, THE FROST TOWER THAT'S BEING BUILT.
THE SKIN IS ALMOST DONE, AS YOU CAN SEE, THEY'LL BE WORKING ON THE INSIDE SOON.
THE FINAL FOUR, WE WORKED HARD TO MAKE SURE THAT WAS A SUCCESSFUL AND SAFE EVENT.
WE ALSO TALKED ABOUT OUR RESIDENTIAL CONSTRUCTION, IT'S REALLY JUST THE NUMBERS ARE STAGGERING, THEY'RE UP ALMOST 30% IN TERMS OF THE NUMBER OF PERMITS THIS YEAR, AND THEN OUR ACEQIA PROBABILITY RIGHT THERE AT THE HEMISFAIR THAT'S BEING BUILT.
THOSE ARE SOME OF THE IMPORTANT PROJECTS THAT ARE GOING ON RIGHT NOW THAT WE'RE WORKING ON.
SO WITH ALL THOSE BEAUTIFUL PROJECTS THAT ARE BEING BUILT, WE'RE OUT THERE INSPECTING AND MAKING SURE THEY GET SAFE CONSTRUCTION.
HERE ARE SOME OF THE OTHER ACCOMPLISHMENTS, JUST FROM THIS PAST YEAR.
I MENTIONED OUR BUILD SA COMPUTER PROGRAM.
SO THAT'S OUR COMPUTER UPGRADE, VERY BIG PROCESS, WE'VE BEEN WORKING ON IT FOR A COUPLE YEARS JUST TO GET PHASE 1 DONE.
PHASE 1 IS OUR LAND DEVELOPMENT SYSTEM.
THAT'S THE SYSTEM THAT HANDLES ALL THE ZONING, THE PLATS, EVERYTHING THERE, SO THAT'S ON TRACK TO GO LIVE OCTOBER 1.
TERRY KENOWAN HAS BEEN OUR LEAD ON THAT, SHE'S DOING A GREAT JOB.
REALLY ALMOST ALL OF HER TIME IS DEDICATED TO THAT AND OUR GREAT PARTNER AT I.T., I SEE THEM HERE TODAY, I THANK YOU.
SO WHAT A GREAT PROJECT THAT'S GOING TO ONLY DELIVER GREAT SERVICE TO OUR CITIZENS, JUST BE A 24/7 SYSTEM THAT YOU CAN DO BUSINESS WITH US FROM YOUR OFFICE CHAIR, FROM YOUR HOME OFFICE CHAIR.
YOU CAN UPLOAD FILES, PLATS, ENGINEERING DOCUMENTS, TO GET THROUGH THAT PROCESS.
SO I ALSO MENTIONED THE 2018 ICC CODE [INDISCERNIBLE] TO ADOPT THOSE, THAT MEANS WE HAVE THE LATEST AND GREATEST AND SAFEST CODES THAT GO INTO EFFECT OCTOBER WUNDZ, THE BEST -- 1, THE BEST ENERGY EFFICIENCY CODES, THE BEST PROPERTY MAINTENANCE CODES SO WE'RE ON THE FOREFRONT OF THAT AS A CITY.
WE HAD SOME UPDATES TO OUR UNIFIED DEVELOPMENT CODE THROUGH THE ALTA VISTA NCD UPDATE, THAT WAS A GREAT PROCESS WITH THAT NEIGHBORHOOD, MAKING SURE THAT THEIR STANDARDS THAT WE CODIFY ARE UP TO DATE WITH ACTUALLY CURRENT CONSTRUCTION TECHNIQUES, NOT THOSE OF A DECADE OR SO AGO.
WE JUST FINISHED WORKING WITH COLLEEN AND HER TEAM, THE WORLD HERITAGE LODGING AND REZONING, A COUPLE WEEKS AGO, WHAT A GREAT PROCESS THAT WAS.
AND THEN I LIST UP HERE THE DSD ACADEMY.
SO THE DSD ACADEMY IS TRAINING.
WE INVITE CITIZENS TO COME DOWN ON SATURDAY MORNINGS FREE OF CHARGE, I BELIEVE WE PROVIDE COFFEE, RIGHT? I THINK THAT'S RIGHT.
SO IF YOU BRING -- AUDIO] -- AND HAVE AN HOUR TO TWO-HOUR CLASS ON ZONING 101, WHAT IS CODE ENFORCEMENT, WHAT PERMITS DO YOU NEED IF YOU'RE REMODELING YOUR HOUSE, WHAT DON'T YOU NEED, HOW TO PICK A CONTRACTOR.
SO, AT LEAST, ONCE A MONTH, SOMETIMES TWICE A MONTH ON SATURDAY MORNINGS STAFF WILL SIT DOWN WITH, YOU KNOW, 30 TO 50 CITIZENS AND GO OVER THESE IMPORTANT TOPICS, BECAUSE THE MORE THEY KNOW, THE BETTER THAT WE CAN SERVE THEM.
SO THE MOBILE LIVING PARK ORDINANCE IN DECEMBER, WE UPDATED OUR MOBILE LIVING PARK ORDINANCE TO REQUIRE PROACTIVE INSPECTIONS AS WE ALL KNOW, WE HAD SOME REALLY HORRIFIC SITUATIONS A YEAR AND A HALF, TWO YEARS AGO NOW, WHERE THE -- JUST DEPLORABLE, UNLIVABLE CONDITIONS WERE FOUND.
WE NEED TO DO PROACTIVE INSPECTIONS FOR THESE COMMUNITIES.
SOME OF THOSE RESIDENTS OF SOME OF THE MOST VULNERABLE THAT WE HAVE, AND WE FOUND THAT THEY JUST NEEDED SOME OVERSIGHT, THE LANDLORDS THERE, THE BUSINESS OWNERS FOR THAT MOBILE PARK NEEDED A LITTLE BIT MORE OVERSIGHT.
WE'VE ALREADY ADDRESSED AND INSPECTED ALL OF THOSE MULTIPLE TIMES, AND WE'VE ADDRESSED ACTUALLY OVER SEVERAL HUNDRED CODE VIOLATIONS WITHIN THOSE
[00:45:01]
PARKS, WE'VE ACTUALLY WORKED WITH 41 RESIDENTS TO GET THEM OUT OF TERRIBLE CONDITIONS, WORKING WITH OUR PARTNERS AT DHS TO FEUND THEM BETTER -- FIND THEM BETTER LIVING CONDITIONS, THAT'S KEY, AND THAT'S THE RESULT WE WANT.WE WANT PEOPLE TO HAVE AT LEAST SAFE, CLEAN LIVING CONDITIONS, NO MATTER WHERE YOU LIVE AND HOW YOU LIVE.
SO I'LL JUST SCROLL DOWN A LITTLE BIT MORE, WE UPDATED THE MILITARY LIGHTING OVERLAY DISTRICT.
ALL OUR MILITARY INITIATIVES, YOU'VE HEARD US TALK ABOUT THAT A LITTLE, MILITARY CITY USA, SO THAT'S REAL IMPORTANT TO US.
SO WHAT DO WE NEED? WHAT ARE WE ASKING FOR TO KEEP UP WITH THE DEMAND FOR SERVICE THAT -- FOR FISCAL YEAR '19? SO AS I SAID, THE PERMITS ARE UP, SO THERE'S MORE MONEY COMING INTO OUR DEPARTMENT AND WE NEED TO EXPAND TO MEET THOSE GOALS OF THREE-DAY REVIEW TIME, INSPECTIONS AS CALLED FOR, SO IT'S REALLY OUR RESIDENTIAL RIGHT NOW THAT'S THE MOST PRESSURE ON, SO WE'RE ASKING FOR OUR RESIDENTIAL TEAM AND ANOTHER -- WE CALL IT A COMBINATION INSPECTOR, THAT WAS ANOTHER GREAT EFFICIENCY CREATION, WE HAVE INSPECTORS THAT ARE CERTIFIED IN MULTIPLE DISCIPLINE, THEY CAN DO YOUR ELECTRICAL, YOUR FRAMING, YOUR MECHANICAL INSPECTION RATHER THAN SENDING THREE INSPECTORS OUT TO DO REALLY THAT ONE JOB.
THERE'S THE IMPROVEMENT THERE.
THAT'S ALL, AGAIN, THE ENTERPRISE FUND THAT'S PAID FOR BY THE PERMITS THAT ARE DONE.
THE GENERAL FUND IMPROVEMENT THAT WE'RE PROPOSING ARE ACTUALLY TWO CODE OFFICERS AND SOME ABATEMENT DOLLARS, SO, AGAIN, IF THE OWNER DOESN'T CLEAN IT UP QUICKLY, WE COME IN AND CLEAN IT UP AND THEN BILL THEM.
THERE'S TWO CODE ENFORCEMENT OFFICERS AND SOME ABATEMENT DOLLARS AND THAT'S REALLY GOING TO BE DEDICATED TO THAT MOBILE LIVING PARK TEAM.
IT'S KEY THAT WE GET OUT THERE MONTHLY.
WE'RE DOING A LOT OF EDUCATION, WHAT THEY SHOULD BE DOING AND WHAT THEY'RE GOING TO NEED TO DO MONTHLY BECAUSE THAT WAS THE GOAL WHEN WE UPDATED THE ORDINANCE.
SO SOME MORE OFFICERS THERE TO GET THAT PROGRAM GOING.
$49 MILLION IS THE TOTAL DSD BUDGET.
34 OF THAT IS THE ENTERPRISE FUND THAT WE JUST TALKED ABOUT, THE PERMITS, THE MONEY COMING IN FROM PERMITS.
15 MILLION OF THAT IS CODE ENFORCEMENT, GENERAL FUND, AND A LITTLE BIT OF THE CDBG DOLLARS AND GRANTS THAT WE GET.
SO HERE'S A LITTLE BIT MORE ON THE DEVELOPMENT SERVICES, AGAIN, THE 34.2 MILLION, HOW WE BREAK IT UP.
THERE'S OUR FIELD SERVICES, LAND DEVELOPMENT AND PLAN REVIEW AND PERMITS.
AGAIN, THAT'S HOW THE MONEY IS KIND OF DIVIDED UP.
YOU SEE THOSE THREE DIVISIONS THERE.
AND, AGAIN, OUR CODE ENFORCEMENT, THE 15.3 MILLION, MOST OF THAT MONEY, TWO-THIRDS OF THAT GOES TO OUR GENERAL FIELD OPERATIONS, THOSE THAT -- OFFICERS THAT ARE IN YOUR NEIGHBORHOODS PATROLLING.
WE DO HAVE SOME SPECIAL UNITS LIKE ZONING TEAM, NEIGHBORHOODEN HABSMENT TEAM THAT'S -- NEIGHBORHOOD ENHANCEMENT TEAM THAT'S WORKING ON THE CODE SWEEPS, ABATEMENT, THAT'S HOW THE RESOURCES ARE ALLOCATED.
OUR GOALS FOR NEXT YEAR, JUST KIND OF LIST THEM HERE, AS WE GO LIVE WITH THAT FIRST PHASE OF OUR NEW BUILD SA COMPUTER SYSTEM, ALREADY WE'VE RECEIVED BIDS, WE'RE ACTUALLY IN THE SCORING PROCESS, WE'LL BE COMING TO YOU IN A FEW -- PROBABLY [INDISCERNIBLE] VENDOR FOR THE PHASE 2.
THE PHASE 2 IS ALL OF OUR PLAN REVIEW PERMITS AND CODE ENFORCEMENT, WE'LL HAVE A PLN OF WHEN THOSE WILL BE DEPLOYED OVER THE NEXT COUPLE YEARS BUT THAT'S OUR NEXT BIG LIFT ON THAT, OF COURSE.
WE HAVE SOME LARGE AREA REZONINGS TO WORK ON THROUGH THE CCR IN DISTRICT 1, MULTIFAMILY AND RESIDENTIAL MULTIFAMILY PROPERTIES.
WE HAVE CAMP BULLIS AND MARTINDALE LIGHTING OVERLAYS THAT WE'RE WORKING ON, THOSE ARE SOME LARGE AREA REZONINGS.
WE JUST HAD A COMMUNITY MEETING FOR THE CAMP BULLIS RESIDENTS ON MONDAY NIGHT.
WE'LL BE WORKING ON THAT, THAT'S REAL IMPORTANT, AGAIN, TO PROTECT THE MILITARY.
WORKING WITH OTHER ENTITIES [INDISCERNIBLE] GROUP TO ENSURE THAT THEIR NCD IS UPDATED WELL.
INFIELD DEVELOPMENT ZONE UPDATES, THAT'S A ZONING UPDATE.
WE'RE ALSO WORKING ON A STAKEHOLDER GROUP ON PROACTIVE INSPECTIONS FOR SENIOR LIVING FACILITIES, AGAIN, ANOTHER GROUP THAT WE FEEL AND EXPERIENCE HAS SHOWN, THEY NEED SOME EXTRA ATTENTION, I THINK, FROM CODE ENFORCEMENT TO ENSURE THAT THEY'RE GETTING QUALITY LIVING CONDITIONS.
AND THEN ALSO CONTINUING TO WORK WITH OUR -- WE CALL IT THE SCP, ACP, RIGHT, SAY THAT FIVE TIMES FAST, BUT WE'RE WORKING TO GET APPROVED OUR FIRST PUBLIC PRESERVE IN DISTRICT 9 OF CAMPUS SPRINGS PARK.
THAT'S A REAL BIG, WE'RE GETTING REAL CLOSE TO THAT ONE.
SO ALL OF THAT TO SAY WE HAVE BEEN BUSY.
WE WILL CONTINUE TO BE BUSY TO SERVE THE COMMUNITY.
BUT LASTLY, I CERTAINLY WANT TO THANK ALL OF OUR PARTNERS, OUR MISSION STATEMENT IS OUR WHY
[00:50:04]
STATEMENT.IT'S PARTNERING WITH OUR COMMUNITY TO BUILD A SAFER SAN ANTONIO.
OUR GREAT TEAM, CITY DEPARTMENTS, OUR NEIGHBORHOOD CODE ENFORCEMENT TASK FORCE, ACTUALLY I HAVE TWO MEMBERS HERE TODAY, GENE MARK AND MELINDA LATUGA, GENE WAS HIDING OVER THERE AND MELINDA WAS HIDING A LITTLE OVER THERE, THANK YOU FOR YOUR HELP MAKING SURE WE HAVE GOOD CODE ENFORCEMENT SERVICES.
REALLY ALL OF OUR PARTNERSHIPS, I REALLY JUST WANT TO SAY THANK YOU TO THEM.
I WILL NOW -- THAT'S GOING TO BE THE END OF IT.
WILL NOW HAND IT OFF TO DAVID AND BE UP FOR ANY QUESTIONS LATER.
>> THANK YOU, MICHAEL SHANNON.
LET ME RAISE THE MIC, FIRST OF ALL.
I ALWAYS HAVE TO TELL AND REMIND MICHAEL THAT ALWAYS REMEMBER, MICHAEL, THEY PAY ME TO TALK TRASH, YOU GIVE YOURS FOR FREE.
[LAUGHTER] CAN'T Y'ALL TELL WE LOVE EACH OTHER? SO GOOD AFTERNOON, MAYOR AND CITY COUNCIL.
THANK YOU FOR THIS OPPORTUNITY TO PRESENT OUR FY 2019 PROPOSED BUDGET.
I AM DAVID MCCEARY, DIRECTOR OF SOLID WASTE MANAGEMENT.
BEFORE I BEGIN, I'D LIKE FOR MY EXECUTIVE TEAM TO COME UP, DAVID, AUDREY, JOE -- JOSEPHINE AND NICK, Y'ALL NEED TO MEET THEM.
JUST IN CASE I'M NOT AVAILABLE, YOU'VE SEEN THEM.
DAVID NEW MAN, AUDREY JOHNSON, JOSEPHINE GONZALES.
YOU KNOW, BEFORE I BEGIN AS WELL, I LIKE TO THANK THE MEN AND WOMEN OF THE DEPARTMENT OF SOLID WASTE MANAGEMENT FOR THEIR DEDICATION AND UNWAVERING COMMITMENT TO EXCELLENCE IN PUBLIC SERVICE.
SO TODAY I'LL GET AN OPPORTUNITY TO RUN YOU THROUGH OUR AGENDA.
WE'LL SHARE WITH YOU OUR MISSION STATEMENT AS WELL AS WHY STATEMENT.
YOU'LL GET A CHANCE TO HEAR OUR HIGHLIGHTS AND OUR ACCOMPLISHMENTS FOR 2018, WE'LL TALK ABOUT OUR IMPROVEMENTS AND OUR TARGETS FOR FY 2019.
YOU'LL HEAR SOME OF OUR CHALLENGES, BUT YET OPPORTUNITIES TO ACHIEVE OUR 60% RECYCLING GOAL BY THE YEAR 2025, AND WE'LL TALK A LITTLE BIT ABOUT OUR FUTURE INITIATIVES.
SO I WOULD LIKE TO START OFF BY SHOWING YOU OUR STRUCTURE AND OUR ORGANIZATIONAL CHART.
I WANTED Y'ALL TO KNOW THAT OUR MISSION AND WHY STATEMENT WAS ACTUALLY CRAFTED BY OUR EMPLOYEES, BOTH THE OPERATIONS AND ADMIN.
SO I'M GOING TO DO THEM A FAVOR, SINCE THEY COULDN'T BE HERE AND READ IT TO YOU.
WHY WE EXIST IS TO PROVIDE RELIABLE COLLECTIONS AND SUSTAINABLE SERVICES TO OUR COMMUNITY SAFELY AND PROFESSIONALLY WHILE PROTECTING SAN ANTONIO'S ENVIRONMENT, RESOURCES AND THE HEALTH OF ITS CITIZENS THROUGH DEDICATED AND CARING TEAMWORK.
THAT'S WHAT HAPPENS WITH OPERATIONS AND YOUR STAFF.
OUR CORE SERVICES ACTUALLY INCLUDES OUR WEEKLY COLLECTION OF RECYCLING, ORGANICS AND TRASH TO OVER 355,000 CUSTOMERS.
OUR DEPARTMENT EMPLOYS 725 PROFESSIONALS AND OUR OPERATING BUDGET FOR FY 2019 -- OUR SOURCES OF REVENUE FOR OUR ENTERPRISE FUND DEPARTMENT INCLUDES OUR SOLID WASTE FEE FOR 102 MILLION, OUR ENVIRONMENTAL FEE FOR 16 MILLION, AND OTHER REVENUES TOTAL 8 MILLION.
OTHER CONVENIENCE SERVICES THAT WE PROVIDE INCLUDE THE MAINTENANCE AND REPAIR OF OVER 2,000 HEAVY TRUCKS AND OFF-ROAD EQUIPMENT FOR THE ENTIRE CITY.
QUARTER LIQUOR -- QUARTERLY CURBSIDE FOR OUR BULKY COLLECTION.
WE HAVE TWO BRUSH PROCESSING FACILITIES, ONE ON THE NORTH AS WELL AS ONE ON THE SOUTH.
WE HAVE FOUR DROPOFF CENTERS FOR OUR BULKY WASTE ITEMS IN ALL FOUR QUADRANTS AFTER OUR CITY AND WE HAVE TWO DROPOFF SITES AND TWO MOBILE EVENTS THAT WE HOST FOR OUR HOES HOLD HAZARDOUS WASTE.
ONE OF THE HIGHLIGHTS THAT I'LL SHARE WITH YOU IS THE INTRODUCTION TO OUR REWORKS SAN ANTONIO RECOGNITION AND CERTIFICATION PROGRAM TO OUR BUSINESS COMMUNITY.
THIS YEAR THE REWORKS SA TEAM WILL CERTIFY 30 PLUS LOCAL BUSINESSES WITH EFFECTIVE WASTE REDUCTION AND RECYCLING STRATEGIES.
NEXT YEAR, WE HOPE TO DOUBLE WHAT WE ACHIEVE THIS YEAR.
IN THE SHORT TIME THAT WE'VE LAUNCHED OUR REWORKS SA, OUR CORPORATE SOCIAL
[00:55:01]
RESPONSIBILITY WITHIN THE BUSINESS COMMUNITY IS PROVING TO BE CONTAGIOUS.JUST ASK OUR OVERLAND PARTNERS IN THIS PICTURE, A GOLD CERTIFIED RECIPIENT.
ANOTHER HIGHLIGHT THAT WE HOLD IN THE HIGHEST REGARD IS OUR SAFETY PROGRAM.
EVERY DAY COLLECTION VEHICLE OPERATORS DRIVE OVER 20,000 MILES TO PROVIDE ESSENTIAL SOLID WASTE SERVICES.
THAT'S LIKE DRIVING FROM SAN ANTONIO TO MANU GINOBLI'S HOMETOWN IN ARGENTINA NOT ONCE, BUT TWICE.
THIS YEAR OUR DEPARTMENT IS ON TRACK TO CUT OUR PREVENTABLE ACCIDENTS IN HALF, FROM 140 IN FY '17 TO 70 TARGETED FOR THE END OF FY 2018. WE WILL CONTINUE OUR EFFORTS TO BUILD A CULTURE OF SAFETY AND CUT PREVENTABLE ACCIDENTS IN HALF AGAIN, THAT'S OUR TARGET.
WE ARE ALSO IN THE PROCESS OF EXECUTING OUR NEWEST STRATEGY RECOMMENDED BY RISK MANAGEMENT, NAMED OUR SAFETY MANAGEMENT SYSTEM.
WE CALL IT SMS. THIS COMPREHENSIVE PROGRAM EXAMINES OUR SAFETY WORK PRACTICES AND POLICY, OUR STRATEGIC DATA IS LOOKED AT AND WE LOOK FOR CONTINUOUS IMPROVEMENT THROUGH RISK ANALYSIS.
ANOTHER HIGHLIGHT I LIKE TO SHARE, WE HAVE ALSO MADE IMPROVEMENTS -- COULD SOMEONE GRAB ME A LITTLE WATER? I'M KIND OF HOARSE, IF THEY DON'T MIND? THANK YOU.
WE HAVE ALSO MADE IMPROVEMENTS TO OUR CART COLLECTION SERVICES.
THIS YEARWE REDUCED THE NUMBER OF MISSED COLLECTIONS FROM OUR PREVIOUS YEAR AND WE'RE ON TRACK TO ACHIEVE OUR GOAL OF NINE MISSED COLLECTIONS THROUGH 10,000 SERVICE OPPORTUNITIES.
TO PUT THIS INTO PERSPECTIVE, EVERY WEEK WE COLLECT THREE DIFFERENT CARTS FROM OUR 355 -- THANK YOU -- FROM OUR 355,000 CUSTOMERS, AND THAT ACTUALLY ADDS UP TO 1.5 MILLION COLLECTION POINTS EACH MONTH A BIG PART OF WHAT ALLOWS US TO ACCOMPLISH THIS WAS THE NINE NEW ORGANIC TRUCK DRIVER POSITIONS THAT WAS APPROVED LAST YEAR.
TO HELP US RESPOND TO OUR OVERWHELMING PARTICIPATION IN THE ORGANICS PROGRAM, WHICH EVERYBODY WAS EXCITED ABOUT.
NOW, SHIFTING TO OUR OUTREACH AND EDUCATION EFFORTS, OUR MARKETING AND COMMUNICATION DIVISION CONTINUES TO CONNECT WITH OUR RESIDENTS THROUGH OUR TRADITIONAL AND SOCIAL MEDIA OUTLETS.
THIS YEAR, OUR RECYCLING COORDINATORS ARE PROJECTED TO COMPLETE 1,040 PRESENTATIONS IN SCHOOLS, SUMMER CAMPS, AS WELL AS COMMUNITY EVENTS.
EDUCATING THE NEXT GENERATION OF RECYCLERS AND REACHING OVER 65,000 SAN ANTONIANS.
THIS YEAR HAS BEEN OUR FIRST FULL YEAR OF OUR CART DOWNSIZING PROGRAM.
CUSTOMERS ARE INCENTIVIZED TO RECYCLE RIGHT IN THE BLUE CART AND GIVE OUR ORGANIC MATERIALS BACK TO NATURE IN THE GREEN CART.
SIMILAR TO OUR ELECTRIC AND WATER UTILITY SERVICES, THE CART DOWNSIZING PROGRAM OFFERS RESIDENTS A CHOICE BETWEEN THREE DIFFERENT CART SIZES, EACH WITH THEIR OWN FEE.
THE PROGRAM IS DESIGNED FOR WANTS TO PAY ACCORDING TO THE AMOUNT OF WASTE THEY PLACE IN THEIR BROWN CART, WHILE KEEPING THE SIZE OF THE BLUE AND GREEN CARTS THE SAME.
AND THE COST OF SERVICE TO OUR RESIDENTS: TO RAISE AWARENESS ABOUT OUR CART DOWNSIZING PROGRAM AND HOW IT WORKS, WE ACTUALLY LAUNCHED TWO CITYWIDE CAMPAIGNS, SO, OF COURSE, IF YOU'RE WONDERING IF I HAVE A VIDEO FOR YOU, I DO.
IT'S ONLY 30 SECONDS, BUT IT'S ONE OF MY FAVORITES.
WHEN YOU PUT THE RIGHT THINGS INTO YOUR BLUE RECYCLING AND GREEN ORGANICS CARTS, YOUR BROWN CART WILL HAVE MORE SPACE.
WHY PAY FOR EMPTY SPACE? GET A SMALLER BROWN TRASH CART, PAY A SMALLER FEE.
CALL 3-1-1 AND DOWNSIZE YOUR BROWN CART TODAY.
THE RESULTS OF THESE CAMPAIGNS ARE ACTUALLY IMPRESSIVE.
SINCE KICKING OFF OUR FIRST LAUNCH IN FEBRUARY, THE NUMBER OF RESIDENTS SWITCHING TO CHANGE THEIR CART SIZE TO THEIR SIZE OF THEIR CARTS IS OVER 1500 EACH MONTH.
TODAY, 92% OF OUR RESIDENTS HAVE A LARGE BROWN CART, 3%
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HAVE A MEDIUM-SIZED CART, AND 5% HOLD THE 48-GALLON CART.FOR OUR FY 2019 PROPOSED BUDGET, RESIDENTS WILL SEE A RATE CHANGE.
THEY WILL SEE A DECREASE IN THE SMALL CART RATE BY 93 CENTS TO $19.
THEY WILL ALSO SEE A DECREASE IN THE MEDIUM-SIZED CART OF 93 CENTS AND THEY'LL SEE AN INCREASE TO THE LARGE CART RATE OF $4.32 FOR $29.
ALL OF THESE INCLUDING THE ENVIRONMENTAL FEE.
AS DISCUSSED IN PREVIOUS YEARS, A NEW RATE STRUCTURE ACTUALLY INTRODUCES PRICE DIFFERENTIAL OF $10 BETWEEN THIS LARGE AND THE SMALL CART, CREATING A MUCH STRONGER FINANCIAL INCENTIVE.
WHEN RESIDENTS RECYCLE AND COMPOST CORRECTLY, THEY CAN ACTUALLY DOWNSIZE TO A SMALL CART AND SAVE $120 ANNUALLY.
OR, IF THEY'RE NOT QUITE READY YET AND THEY WANT TO DO A MEDIUM-SIZED CART, THEY CAN STILL SAVE $96 ANNUALLY.
SUPPOSE A FAMILY OF SIX GENERATES ENOUGH MATERIALS IN A WEEK'S TIME TO GENERATE 11 13-GALLON BAGS.
RESEARCH TELLS US THAT OF THE MATERIALS AND THE RESIDENTIAL WASTE STREAM, 48% IS RECYCLABLE.
IF THAT SAME FAMILY OF SIX PROPERLY SOURCED THEIR MATERIAL AT HOME, PLACING THEM IN THE RIGHT CART, THIS WILL FILL UP FIVE BAGS WORTH OF LOOSELY-PLACED RECYCLABLE MATERIALS FOR THE BLUE CART.
AND IT WILL FILL UP THREE BAGS WORTH OF LOOSELY-PLACED MATERIAL IN THE GREEN CART.
WHAT IS LEFT FROM PROPER SORTING IS THAT THE SAME FAMILY OF SIX WILL GENERATE ABOUT THREE BAGS OF WASTE THAT BELONGS IN THE BROWN CART.
AND THERE'S NO OTHER REASON TO HOLD ON TO THAT LARGE CART.
WE HAVE FOUND THAT THE MEDIUM TRASH CART OFFERS MOST OF OUR RESIDENTS THE SPACE THEY NEED ON A WEEKLY BASIS.
NEW CUSTOMERS TODAY ACTUALLY RECEIVE THE 64-GALLON CART AS THE STANDARD SIZE WHEN REQUESTING.
AND IT IS ALSO THAT THEY'LL RECEIVE THEIR EASY TO READ WELCOME PACKET.
WE WANT TO HELP OUR RESIDENTS BE SUCCESSFUL.
FOR OUR FY2019 WE HAVE TWO PROPOSED IMPROVEMENTS TO SHARE.
THE FIRST IMPROVEMENT ACTUALLY FOCUSES ON IMPROVING OUR CART DELIVERY PROCESS.
BECAUSE WE ARE REDUCING THE RATES OF TWO OF OUR BROWN CARTS WE ANTICIPATE THAT THOUSANDS OF OUR RESIDENTS WILL MAKE THE SWITCH TO SAVE MONEY.
IN ORDER TO MAKE SURE THE SWITCH IS FAST AND EASY TO OUR RESIDENTS, WE WILL BE WORKING ON A SERVICE CONTRACT FOR A CONTRACTOR TO DELIVER AND HELP US MEET THAT DEMAND FOR CART EXCHANGES.
THE COST OF THIS IMPROVEMENT IS $910,000.
THE SECOND IMPROVEMENT ADDS TWO AUTOMATED COLLECTION VEHICLES TO OUR GROWING CUSTOMER BASE.
A ROUTING ANALYSIS WAS CONDUCTED ON THE CURRENT ROUTES AND AS A RESULT SHOW THAT IN ORDER TO MAINTAIN OUR SERVICE LEVELS WE NEED TO ADD A NEW TRUCK WHEN OUR GROWTH IS AT LEAST 2100 HOMES.
ADDING THESE RESOURCES WILL PREVENT A STRAIN ON EXISTING STAFF AND COLLECTION EQUIPMENT AND ALLOW US TO MAINTAIN ON-TIME COLLECTION SCHEDULES.
THE COST FOR THIS IMPROVEMENT IS $672,000.
ADDITIONALLY, EARLY NEXT YEAR WE WILL MOVE INTO TWO BRAND NEW SERVICE CENTER FACILITIES.
ONE IN OUR SOUTHEAST QUADRANT AND ONE IN OUR NORTHWEST QUADRANT OF THE CITY.
IF OUR CONTINUED EFFORTS TO MANAGE OUR RESOURCES AS EFFICIENTLY AS POSSIBLE, WE WILL NEED TO CHANGE SOME OF OUR SERVICE CENTER BOUNDARIES, WHICH WILL CAUSE SERVICE DAY CHANGES FOR SOME OF OUR RESIDENTS.
BECAUSE OUR APPROACH WILL BE TO MINIMIZE COLLECTION DAY CHANGES IN A SEAMLESS WAY, WE WILL BE IMPLEMENTING A COMMUNICATION PLAN TO INFORM AFFECTED RESIDENTS AND TO INFORM YOUR OFFICES.
THE NEXT PART OF THE PRESENTATION PROVIDES AN UPDATE ON OUR EFFORTS TO REDUCE CONTAMINATION.
YOU KNOW I HAVE TO SHARE THIS PART WITH YOU.
CONTAMINATION IN OUR RECYCLING STREAM HAS BEEN A CRITICAL ISSUE FOR US FOR SOME TIME NOW.
MOST OF OUR RESIDENTS RECYCLE AND COMPOST CORRECTLY.
BUT AS FAMILIES SWITCH TO OUR MEDIUM AND SMALL-SIZE TRASH CARTS WE WILL LIKELY SEE SOME MISTAKES BEING MADE.
CONTAMINATION HAS TAKEN ON AN INCREASED IMPORTANCE RECENTLY DUE TO CHINA.
THE LARGEST BUYER OF AMERICAN RECYCLABLES OVER THE PAST TWO
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DECADES.EARLY THIS YEAR CHINA ENACTED A NEW SET OF POLICIES AIMED TO SIGNIFICANTLY REDUCE CONTAMINATION WITHIN THE MATERIALS THEY IMPORT.
AS A RESULT, IMPORTS INTO CHINA HAVE DROPPED DRAMATICALLY, CAUSING UNPRECEDENTED CHALLENGES AND STRAIN ON THE GLOBAL COMMODITIES MARKETS.
LOCALLY, WE ARE SEEING THE VALUE OF OUR RECYCLING COMMODITIES TAKE A HIT.
FOR EXAMPLE, THE AVERAGE GROSS REVENUE PER TON EARLY THIS YEAR WAS AT $71 PER TON VERSUS $154 PER TON IN 2011.
THE MEARKET'S REQUIREMENT FOR CLEAN RECYCLABLES HAS INCREASED SIGNIFICANTLY AND IN ORDER FOR OUR BUSINESS -- FOR RECYCLING BUSINESS MODEL TO BE SUSTAINABLE, THE QUALITY OF OUR MATERIALS NEEDS TO IMPROVE.
IN RESPONSE WE WILL CONTINUE OUR CART INSPECTION AND EDUCATION EFFORTS.
LAST YEAR'S IMPROVEMENT OF EIGHT NEW CART INSPECTORS AND RIGHT-HAND DRIVE VEHICLES HAS YIELDED POSITIVE RESULTS.
OUR CART INSPECTORS WORKED FOR RECYCLING IN OUR COMMUNITY, HELPING CUSTOMERS TO RECYCLE AND COMPOST CORRECTLY.
THE INCREASED NUMBER OF INSPECTORS HAS HELPED REDUCE OUR CONTAMINATION -- RECYCLING CONTAMINATION RATE FROM 26% LAST YEAR TO 20% THIS YEAR.
WHILE AT THE SAME TIME THE NUMBER OF ORGANIC TRUCKLOADS TURNED AWAY BECAUSE OF THE LEVEL OF CONTAMINATION HAS ALSO DROPPED FROM 43% TO 22% THIS YEAR.
THESE RESULTS SHOW THE CLEANLINESS OF OUR MATERIALS IS IMPROVING.
EACH DAY RESIDENTS GET BETTER AT RECYCLING IN THE BLUE CART AND GIVING BACK TO NATURE IN THE GREEN CART TO ACHIEVE OUR TARGETED GOAL OF 60% OF MATERIALS FROM THE LANDFILL BY 2025.
IN ADDITION TO CONTINUING TO TRACK TOWARD OUR GOAL OF 60%, WE ARE INTRODUCING TWO ADDITIONAL PERFORMANCE MEASURES.
THIS WILL TELL US A MORE HOLISTIC STORY OF HOW SAN ANTONIO IS TRANSFORMING INTO A MORE SUSTAINABLE CITY.
WE HAVE HISTORICALLY TRACKED OUR PROGRESS THROUGH OUR RECYCLING RATE, WHICH TELLS US WHAT PERCENT OF EVERYTHING THAT WE COLLECT GETS DIVERTED FROM THE LANDFILL.
THESE TWO NEW METRICS TELL US TWO EQUAL IMPORTANT FACTS.
THE FIRST NEW PERFORMANCE TELLS US HOW MUCH MATERIAL EACH HOME SENDS TO THE LANDFILL.
THIS MEASURE IS CALCULATED BY DIVIDING THE TOTAL NUMBER OF MATERIALS SENT TO THE LANDFILL BY THE NUMBER OF HOUSEHOLDS OVER TIME.
THE TREND FOR THIS METRIC OVER THE LAST TEN YEARS IS CLEAR.
RESIDENTS ARE SENDING LESS TO THE LANDFILL.
IN FY2008 EACH HOUSEHOLD SENT 1.45 TONS OF MATERIAL.
THAT'S A TON AND A HALF, COMPARED TO JUST 1.08 TONS THIS YEAR, CLOSER TO A TON.
THE SECOND NEW METRIC MEASURES HOW MUCH RESIDENTS RECYCLE, HOW MUCH THEY GOT RIGHT WHEN THEY PLACED IT AT THE CURB OF THE STREET FOR COLLECTIONS.
SUPPOSE A FULL TRUCKLOAD OF ORGANICS IS DROP OFF AT THE COMPOST SITE, ACCORDING TO OUR CONTRACT IF 10% OR MORE OF THAT LOAD IS CONTAMINATED THEN THE ENTIRE LOAD CAN BE REJECTED AND SENT TO THE LANDFILL, REGARDLESS OF THE OTHER 90% THAT IS CLEAN.
UNFORTUNATELY, THIS MEANS THAT A LOT OF OUR RESIDENTS' HARD WORK CAN BE RUINED BY THEIR NEIGHBOR, WHO IS NOT DOING IT RIGHT.
THIS NEW PERFORMANCE MEASURE IS CALLED THE RESIDENTIAL PERFORMANCE RATE, WHICH GIVES CREDIT TO THE RESIDENTS WHO GOT IT RIGHT.
SO IF YOU'RE WONDERING HOW OUR RESIDENTS ARE REALLY DOING, I HAVE GOOD NEWS.
OUR RESIDENTIAL PERFORMANCE RATE IS ACTUALLY 36%, 3% ABOVE THE 33 TRADITIONAL RATE.
AND WE'RE ON THE HEELS OF OUR 38% TARGETED RATE.
TO ENSURE THAT THESE METRICS CONTINUE TO MOVE IN THE RIGHT DIRECTION, IN FY2019 WE ARE WORKING TO STRETCH OUR BANDWIDTH OF OUR EDUCATION AND OUTREACH PROGRAMS FOR OUR NEXT GENERATION RECYCLERS.
THE TARGET WILL BE THE SCHOOLS, THAT HAVE NOT SEEN OUR PRESENTATION, AS WELL AS FOR THE VERY FIRST TIME WE WILL ACTUALLY HOST SIX EXPOS FOR OUR HOME SCHOOL STUDENTS.
WE ARE ALSO IN THE PROCESS OF SIMPLIFYING OUR CUSTOMER OUTREACH MATERIALS.
FOR EXAMPLE, WE ARE CURRENTLY REVISING ALL OF OUR MATERIALS THAT EXIST ON OUR RESIDENTS' CART LIDS AND TO BE AS CLEAR AS
[01:10:02]
POSSIBLE.COMING SOON OUR RESIDENTS OF SAN ANTONIO WILL SEE NEW STICKERS ON THEIR CART LIDS.
A HUGE IMPROVEMENT OVER THE STICKERS WE USED JUST A FEW YEARS AGO.
AND THIS WEEK I REDESIGNED SA RECYCLES WEBSITE WENT LIVE.
ALSO WE ARE VERY PLEASED TO ANNOUNCE THAT WE WILL BE CONDUCTING, ALSO FOR THE FIRST TIME, A WASTE CHARACTERIZATION STUDY IN FY2019.
THE DATA THAT WE GATHER FROM THAT STUDY WILL TELL US HOW MUCH AND WHAT TYPE OF RECYCLABLES AND ORGANICS ARE STILL BEING THROWN AWAY IN THE BROWN CART.
THIS WILL HELP US UNCOVER ADDITIONAL POTENTIAL OF OUR WASTE PROGRAM.
MAYOR AND CITY COUNCIL, I HAVE ACTUALLY COME TO THE END OF MY PRESENTATION AND I LEAVE YOU WITH THIS BY ASKING TO HELP US CONTINUING TO INCENTIVIZE OUR CITY TO RECYCLE AND COMPOST MORE.
TO HELP US INCENTIVIZE OUR CITY TO COMPOST RIGHT.
I WILL TELL YOU AS A TRAINED PROFESSIONAL I GET AN OPPORTUNITY TO SEE THIS TRANSFORMATION.
AND EACH AND EVERY DAY OUR CITY GETS BETTER AND BETTER AT TRANSFORMING INTO A SUSTAINABLE CITY.
THAT COMPLETES MY PRESENTATION AND I'M HERE TO ANSWER ANY QUESTIONS WITH MY COLLEAGUES.
WE'VE GOT SOME SURPRISES FOR YOU.
THIS LITTLE BOOK FOR THE KIDS, YOU'RE GOING TO LOVE THIS.
THIS WAS ALSO CREATED BY STAFF IN SOLID WASTE.
AND WE ALSO HAVE OUR SAFETY HANDBOOK THAT WE'RE SHARING COPIES WITH YOU AS WELL.
AND, FOR THOSE OF YOU WHO LIKE TO GARDEN, WE HAVE SOME SEEDS FOR YOU THAT IT ALLOWS YOU, ONCE YOU READ THE INSTRUCTIONS, YOU CAN ACTUALLY SET THE WHOLE THING IN THE GROUND AND MAKE IT HAPPEN.
THANK YOU FOR YOUR TIME, MAYOR AND COUNCIL.
>> SCULLEY: MAYOR, THAT'S IT ON THE PRESENTATIONS, SO WE'RE READY TO TAKE QUESTIONS FROM COUNCIL AND DISCUSS THE BUDGET PROPOSALS.
>> MAYOR NIRENBERG: DAVID, DON'T GO TOO FAR.
THANK YOU, EVERYBODY, FOR THE PRESENTATIONS TODAY.
DAVID, I THINK, NO OFFENSE TO YOUR COLLEAGUES, BUT I THINK YOU CONTINUE TO SET A STANDARD HOW TO DO THESE BUDGET PRESENTATIONS PRETTY WELL, SO THANK YOU FOR THAT.
>> MAYOR NIRENBERG: EVERYBODY DID A FABULOUS JOB.
DON'T GET ME WRONG BUT, DAVID, YOU TAKE IT TO ANOTHER LEVEL.
DIDN'T LAST THAT LONG BUT THERE'S A LOT IN THERE.
ONE THING THAT WASN'T IN THERE, THOUGH, THAT I THINK IT'S WORTH REMINDING OUR RESIDENTS IF YOU HAVE THAT AVAILABLE IS THE DOLLAR OFFSET THAT GOES BACK TO TAXPAYERS, BASICALLY, IN COST SAVINGS FOR US AVOIDING THE LANDFILL.
WHAT TYPICALLY HAPPENS FOR EVERY TIME WE RECYCLE, IT'S FAVORABLE BY ABOUT THE COST OF RECYCLING.
SO WE'RE FAVORABLE BY ABOUT $21.
WHEN WE DO THE ORGANICS, WE'RE FAVORABLE ABOUT $5.
SO WE HAVE EVERYTHING LAID OUT BUT YOU ACTUALLY WALK AWAY IN A POSITIVE STAND, VERSUS JUST THROWING EVERYTHING AWAY.
SO WE'RE FAVORABLE BY THAT PER TON.
>> MAYOR NIRENBERG: WELL, I THINK IT'S WORTH GETTING OUT IN A CONSUMABLE FORM, THAT KIND OF DATA.
BECAUSE A LOT OF PEOPLE SEE THE COST FOR SERVICE GO UP, BUT WE'RE ACTUALLY AVOIDING A LOT OF THAT COST BY HOW RIGOROUS WE HAVE BEEN WITH OUR RECYCLING AND ORGANICS PROGRAM.
AND WE HAVE TO REMIND PEOPLE ABOUT THAT BECAUSE THEY SEE IT AS A COST THAT IS ADDITIONAL TO THEM, GETTING INVOLVED IN THESE PROGRAMS. BUT IT'S ACTUALLY SAVING US MONEY.
>> MAYOR NIRENBERG: ON THAT NOTE -- SHERYL, DID YOU HAVE SOMETHING?
>> SCULLEY: I WAS JUST GOING TO ADD, A FEW YEARS AGO AFTER WE AUTOMATED WE DID AN ANALYSIS TO SHOW HOW MUCH MONEY WE HAVE SAVED OVER THE PAST DECADE BY AUTOMATING GARBAGE COLLECTION.
WE SHOULD PROBABLY GET THAT OUT AS WELL.
BECAUSE WE HAVE COST AVOIDED --
>> OUR RETURN OF INVESTMENT --
>> SCULLEY: IT'S UNBELIEVABLE IN IN PROGRAM.
AND THE REDUCTION IN ACCIDENTS.
WE'VE CHALLENGED SOLID WASTE TO REDUCE THE NUMBER OF ACCIDENTS, AND I CAN TELL YOU THAT IN 2005 THERE WERE MORE THAN 250 ACCIDENTS A YEAR, JUST FOR THE EMPLOYEES.
YOU'LL RECALL TWO PEOPLE HANGING ON THE BACK OF THE TRUCK,
[01:15:02]
JUMPING OFF, PICKING UP BAGS OF GARBAGE, MANY OF WHICH HAD BEEN OPENED UP BY STRAY DOGS IN THE COMMUNITY, AND RUSTED METAL CANS AND WE HAD AN INJURY EVERY SINGLE DAY WITH ONE OF OUR EMPLOYEES.CUTS, HIT BY CARS, BACKS HURT.
AND SO NOW WITH THE AUTOMATED COLLECTION WE'VE ELIMINATED ALL OF THOSE PERSONAL INJURIES AS WELL AS THE COST OF $1.5 MILLION A YEAR.
AND IMPROVED OUR RECYCLING RATE.
AND JUST TO EMPHASIZE, THE COUNCIL-ADOPTED POLICY IS 60% BY THE YEAR 2025.
>> SCULLEY: ON THE HEELS OF 38.
I'M PRESSING THEM ON 38 FOR THIS YEAR.
BUT YOU HAVE ANOTHER MONTH TO GO.
>> SCULLEY: NONETHELESS, WE ARE -- I MEAN, WE ARE REALLY FOCUSED ON MAKING SURE THAT WE KEEP THE COST LOW TO THE CONSUMER AND OUR SUSTAINABLE IN TERMS OF OUR ENVIRONMENT.
BUT MAKE IT COST-EFFECTIVE AND NOT PENALIZE BUT RATHER INCENTIVIZE THROUGH OUR FEE STRUCTURE TO MAKE IT ATTRACTIVE AND AFFORDABLE FOR THE PUBLIC.
SO WE'LL GET THOSE NUMBERS OUT AS WELL BECAUSE IT WOULD BE GOOD TO SHOW THAT AGAIN, THE RETURN ON INVESTMENT AS A RESULT OF AUTOMATION.
>> THAT WAS ABOUT $60 MILLION, SHERYL, OVER TIME THAT WE REINVESTED.
>> MAYOR NIRENBERG: AND PARTICULARLY THE ORGANICS PROGRAM WHICH MYTHOLOGY ABOUNDED WHEN THE PROGRAM FIRST CAME OUT THAT IT WAS AN ADDED COST TO CONSUMERS, BUT IT'S ACTUALLY SAVING OUR WHOLE ORGANIZATION AND THEREFORE TAXPAYERS MONEY BY DOING IT.
SO THAT WOULD BE GOOD INFORMATION.
DO YOU FORESEE A TIME WHEN WE ARE GOING TO GET INTO THE BUSINESS OF MULTI-FAMILY AND COMMERCIAL RECYCLING?
>> WHAT WE'VE DONE IS TO INSPIRE THAT IS THROUGH POLICY.
ALL OF OUR MULTI-FAMILY NOW CAN -- THEY ARE ALL A PART OF THE ACTUAL ORDINANCE WHERE THEY ARE REQUIRED BY LAW TO OFFERED RECYCLING.
SO AS THEY COME ONLINE WE HAVE STAFF THAT GOES OUT AND INSPECTS THESE MULTI-FAMILY COMPLEXES.
THE POLICY PRETTY MUCH SAYS THAT WHEREVER YOU HAVE TO WALK TO THROW AWAY TRASH YOU SHOULD BE ABLE TO TAKE THE SAME STEPS TO RECYCLE.
WE'RE NOT MEASURING HOW MUCH THEY RECYCLE, WE'RE MEASURING AND MAKING CERTAIN THEY ARE OFFERED RECYCLING.
SAME THING FOR APARTMENT COMPLEXES.
THEY CAN ACTUALLY STILL BRING SOME OF THEIR MATERIALS TO OUR DROPOFF FACILITY BECAUSE THEY PAY THAT ENVIRONMENTAL FEE.
AS IT RELATES TO THE BUSINESS COMMUNITY, OUR BUSINESS COMMUNITY HAS REWORKS SA, THAT I BRIEFLY MENTIONED, THAT IS BECOMING CONTAGIOUS.
SOME OF THESE EMPLOYERS ARE LOOKING TO GET THAT CERTIFICATION BECAUSE IT ATTRACTS THE BEST AND THE BRIGHTEST TO THEIR COMPANY.
AND IT GIVES THEM THAT OPPORTUNITY TO NOT ONLY HAVE THAT CERTIFICATION, WHICH THEY COULD PUT IN THEIR DOORWAY, AND THEY'LL HAVE THE TROPHIES AND ALL THE RECOGNITION FOR IT, BUT THEY CAN ACTUALLY ADVERTISE THAT AS A LEVERAGE FOR SOME OF THAT.
WHAT'S HAPPENING IS WHEN WE GO AND INSPECT THE BUSINESS COMMUNITY AND LOOK AT THEIR MODEL FOR SUSTAINABILITY, WE ARE VERY IMPRESSED WITH SOME OF THE RESULTS THAT WE'RE ACTUALLY SEEING FROM EACH OF THESE BUSINESSES.
AND WHAT WE'RE DOING IS WE'RE PUTTING THEM ON A VIDEO SO THAT IF YOU WANT TO SEE WHAT A GOLD STANDARD LOOKS LIKE WE GET A CHANCE TO HAVE THEM WALK THROUGH WHAT THEIR COMPANIES ARE DOING.
YOU JUST SAW A HANDFUL OF GOLD CERTIFIED COMMUNITIES.
BUT WE'RE DOING THE CARROT VERSUS JUST YOU WILL DO THIS.
AND THAT'S ONLY BECAUSE THE BUSINESS COMMUNITY IS SO DIVERSE.
YOU COULD BE FROM EATING AT A RESTAURANT TO THE ARCHITECT COMPANY TO ACTUALLY DELIVERING SOMETHING.
SO IT'S VERY DIVERSE AND THAT'S HOW WE'RE APPROACHING THE BUSINESS COMMUNITY.
>> MAYOR NIRENBERG: DID YOU HAVE SOMETHING?
>> SCULLEY: I'M NOT SURE IF YOUR QUESTION WAS ABOUT COLLECTION.
WE ONLY COLLECT FOR SINGLE-FAMILY RESIDENTIAL.
BUT THE COUNCIL HAS ADOPTED ORDINANCES WITH REGARD TO MULTI-FAMILY RESIDENTIAL.
NOTHING WITH REGARD TO COMMERCIAL AT THIS POINT.
>> SCULLEY: BUT WE ARE ENCOURAGING IT, NONETHELESS, THROUGH OUR EDUCATION PROGRAMS. AND I HAVE TO COMPLIMENT THE DEPARTMENT BECAUSE THEY REALLY HAVE WORKED HARD WITH NEIGHBORHOOD ASSOCIATIONS ABOUT THE RECYCLING PROGRAM.
AND WE WORK WITH THE SCHOOLS AS WELL BECAUSE WE ARE FULLY COMMITTED TO RAISING A GENERATION OF YOUNG PEOPLE IN THE COMMUNITY THAT RECYCLE.
I KNOW WHEN I FIRST MOVED TO SAN ANTONIO AND MY AT THE TIME
[01:20:01]
COLLEGE-AGED KIDS WOULD VISIT, THEY WOULD SAY QUICKLY, WHERE'S YOUR RECYCLING? WE DON'T REALLY HAVE THAT HERE YET BUT THAT'S WHAT THEY GREW UP WITH.THAT'S ALL THEY KNEW IS YOU RECYCLE EVERYTHING THAT'S AVAILABLE.
SO WE'RE COMMITTED TO RAISING A GENERATION OF YOUNG PEOPLE THAT DO RECYCLE AND THIS WILL TAKE CARE OF ITSELF.
WHEN WE STARTED ON THIS PROGRAM, WE STUDIED BEST PRACTICES NATIONALLY.
AND SAN FRANCISCO WAS ALREADY, TEN YEARS AGO, RECYCLING 70% OF THEIR WASTE STREAM.
SO WE KNOW THAT IT CAN BE ACCOMPLISHED.
OF COURSE THEY HAVE HAD RECYCLING PROGRAMS IN PLACE FOR MORE DECADES THAN WE HAVE.
WE HAVE A WAYS TO GO BUT 60% BY 2025.
AND WE BELIEVE WE CAN GET THERE.
>> MAYOR NIRENBERG: AND MY COMPLIMENTS TO THE STAFF WHOSE FORWARD THINKING WAY HAS IMPLEMENTED THE POLICIES THE PUBLIC WANTS TO SEE, PARTICULARLY WITH THE NEXTGEN.
HOPEFULLY THAT WILL PAY DIVIDENDS, 10, 15 YEARS FROM NOW.
>> I JUST HAD TO LET Y'ALL MEET MARCUS LEE.
HE HAS A LOT OF OUR MARKETING STRATEGISTS AND OUR OUTREACH.
SOME OF THE COMMERCIALS YOU SAW.
>> MAYOR NIRENBERG: YOU'RE RESPONSIBLE FOR THE AD?
>> MAYOR NIRENBERG: IT'S VERY WELL DONE.
>> MAYOR NIRENBERG: I HOPE THAT'S BEING SUBMITTED FOR ADIES.
>> WE DO A LOT OF SUBMISSIONS.
WE HAVE CERTIFICATIONS NATIONWIDE WE'LL BE AFTER.
>> MAYOR NIRENBERG: VERY WELL DONE.
THE ONLY OTHER QUESTION I WANTED TO ASK YOU, DAVID, IS HOW IS THE PLASTIC BAG RECYCLING GOING? I KNOW WE HAD SOME PROBLEMS WITH IT.
OUR CURRENT PROGRAM IS STILL IN EFFECT.
WE STILL WANT OUR RESIDENTS TO BUNDLE IT IN THE SIZE OF A SOCCER BALL.
TIE IT TIGHTLY, AND DROP IT IN THE BLUE CART.
LEGISLATION DID OVERRIDE THE PLASTIC BAG BAN.
SO SOME OF THE LAWS THAT WENT ALL THE WAY TO THE TEXAS SUPREME COURT ARE BEING OVERTURNED.
SO JUST WANTED Y'ALL TO KNOW THAT WE WERE ON PACE TO FOLLOW OUR FIRST INSTINCT WAS TO SEE WHAT WE COULD DO TO RECYCLE IT AND THAT'S PROVEN TO BE THE RIGHT CHOICE.
>> MAYOR NIRENBERG: I WOULD LOVE TO SEE PROGRESS ON THAT FRONT BECAUSE WE STILL HAVE PROBLEMS WITH PLASTIC BAG, NO MATTER WHAT THE LEGISLATION IS.
IF YOU CAN BRING US THAT KIND OF INFORMATION AS WELL, THAT WOULD BE GOOD.
THE ONLY OTHER THING I WANTED TO MENTION WAS THANK YOU TO YOU AND YOUR DEPARTMENT STAFF FOR ALL THE WORK THAT YOU DID IN HOUSTON AFTER HARVEY AND SO FORTH.
WE CONTINUE TO GET COMPLIMENTS, PARTICULARLY ABOUT SOLID WASTE ACTIVITY IN HOUSTON AND ALONG THE COAST.
SO KUDOS TO THE WHOLE TEAM ON THAT.
>> MAYOR NIRENBERG: THANK YOU, DAVID.
I HAVE A QUICK QUESTION FOR HEBER.
AND I KNOW MY COLLEAGUES WILL HAVE A TON OF QUESTIONS.
I JUST WANTED TO ASK YOU ONE WITH REGARD TO -- AND WELL DONE ALSO, BY THE WAY.
>> MAYOR NIRENBERG: THE PUPPY MILL ENFORCEMENT.
CAN YOU GIVE US A LITTLE BIT MORE INFORMATION ABOUT THAT AND I DON'T HEAR ABOUT IT.
I HEAR ABOUT THE MOST EGREGIOUS CASES BUT THIS HAS ALWAYS BEEN A PROBLEM WHEREVER I HAVE GONE.
AND I THINK WE COULD DO WELL BY PUBLICIZING THE ENFORCEMENT OF THE PUPPY MILLS.
>> AGAIN, WE GET IN SAN ANTONIO AT ANY GIVEN POINT IN TIME, THERE'S ABOUT 2,000 ADVERTISEMENTS FOR THE SALE OF ANIMALS.
AND IF YOU GO THROUGH THAT IT'S EASY TO BE ABLE TO FIND THE INDIVIDUALS WHO ARE NOT IN COMPLIANCE WITH THE CITY REQUIREMENTS.
BUT TO BE ABLE TO GO OUT THERE AND ENFORCE THAT WE NEED THOSE TOOLS.
WHAT THIS DOES IS ALLOWS US TO CREATE A PILOT PROGRAM TO LOOK AT IT TO SEE WHAT WE CAN DO TO ENFORCE.
TO HAVE ONE DEDICATED OFFICER WHO IS TRAINED, NOT JUST IN ENFORCING, BUT CAN TAKE THAT CASE ALL THE WAY AND BUILD UP PROSECUTION AND TO BUILD A CASE THAT CAN BE SENT OVER FOR CRUELTY.
AND SO THAT'S WHAT THAT POSITION DOES.
IT ALLOWS US TO BE ABLE TO INVESTIGATE.
THEY WILL BE ABLE -- THAT POSITION WILL BE ABLE TO DO 450 INQUIRIES OR LOOK AT 450 INSTANCES THROUGHOUT THE YEAR.
AND WE ESTIMATE THAT THERE WILL BE ABOUT 200 CITATIONS.
AS I MENTIONED E WE'LL PROBABLY BE ABLE TO DO 24 TO 25 SURPRISE RAIDS ON PUPPY MILLS OR ON ONLINE ADVERTISEMENTS.
[01:25:03]
THAT'S REALLY THE ONLY QUESTION I HAD FOR YOU.WE CONTINUE TO HEAR COMPLAINTS AND CONCERNS FROM ANIMAL ADVOCATES ABOUT HORSE-DRAWN CARRIAGES.
DO YOU FORESEE A TIME WHEN WE START TO TALK ABOUT THAT AGAIN? I'M LOOKING AT MY COLLEAGUES AS WELL BECAUSE IT HAS BEEN A CONCERN.
I SEE PICTURES ALL THE TIME AND I WONDER WHAT --
>> SO THE ORDINANCE THAT WORKS THROUGH THE HORSE-DRAWN CARRIAGES IS NOT SOMETHING WE HAVE THE CAPACITY TO ENFORCE.
IT'S POLICE THAT ENFORCES THAT.
WE DO WORK WITH PD AND WE HAVE HAD SOME PRELIMINARY DISCUSSIONS.
THEY HAVE INQUIRED OF US -- I GUESS THEY HAVE RECEIVED REQUESTS TO MAKE IT MORE LAX.
OUR TENDENCY IS NOT TO MAKE IT ANY MORE LAX.
I THINK WE HAVE SOME EXPERT VETERINARIANS WHO THEY'RE COMFORTABLE WITH WHAT WE HAVE RIGHT NOW FOR THE SAFETY AND THE CARE OF THE ANIMALS.
BUT IT WOULD NOT BE MY RECOMMENDATION TO MAKE ANYTHING MORE LAX.
I ASK THAT BECAUSE I WANTED TO COMPLIMENT YOU AS YOU WENT BACK TO YOUR SEAT THAT I HAVE APPRECIATED THE SWIFTNESS OF YOUR APPROACH TO THE CONCERNS MY COLLEAGUES HAVE BROUGHT TO YOU ABOUT ANIMAL CRUELTY CASES.
AND WE'VE GOTTEN THINGS DONE VERY QUICKLY AT THIS LEVEL BECAUSE OF YOUR TEAM AND YOU REALLY PUSHING THAT THROUGH THE STAFF IN TERMS OF ENFORCEMENT.
>> MAYOR NIRENBERG: AND THANK YOU ALSO TO OUR CITIZENS ON THE ADVISORY BOARD AND ALL THE WORK THEY DO TO BRING US THESE ISSUES AS WELL.
>> SCULLEY: JUST TO SAY THAT YOU'VE BROUGHT UP A GOOD POINT.
IN LIGHT OF THE TRANSPORTATION AND PUBLIC SAFETY CONVERSATIONS WE'RE HAVING RIGHT NOW WITH REGARD TO SCOOTERS AND BIKE LANES AND THE SEGWAYS AND CARS AND WIDER SIDEWALKS AND PEDESTRIAN SAFETY, WE SHOULD PROBABLY CONSIDER THE CARRIAGES DOWNTOWN.
I KNOW COUNCILWOMAN VIAGRAN AND TREVINO AND I HAVE HEARD A LITTLE BIT ABOUT THIS FROM OUR CONVENTION BUREAU AND TOURISM PARTNERS AS WELL, SO WE SHOULD CONSIDER ALL OF THIS TOGETHER IN THIS CONVERSATION.
>> MAYOR NIRENBERG: AND DON'T GET ME WRONG.
I'M NOT DRAWING A PRECONCEIVED CONCLUSION OF THE DISCUSSION BUT I DO THINK IT'S TIME.
>> MAYOR NIRENBERG: LAST, BUT NOT LEAST, MIKE SHANNON.
YOU LOST OUT ON YOUR BONUS POINT OPPORTUNITY BY NOT MENTIONING THE BOSTON RED SOX.
>> MAYOR NIRENBERG: BUT JUST A COUPLE OF QUICK QUESTIONS.
ONE, I WANTED AN UPDATE ON THE BANDIT SIGN ORDINANCE ENFORCEMENT.
I COULD BE WRONG ABOUT THIS BUT I SEEM TO SEE LESS -- FEWER SIGNS IN THE PLACES THAT WE WERE HAVING A LOT OF TROUBLE WITH THEM.
SO IF YOU REMEMBER, OF COURSE, WE DID THE SIGN ORDINANCE.
SO WE HAVE FOR YEARS, THE STRATEGY WAS ALWAYS PICK UP AS MANY AS YOU CAN, BECAUSE IT'S TRASH.
WE HAVE STAFF DEDICATED ON SATURDAYS AND EVEN THROUGHOUT THE WEEK.
WE'RE STILL PICKING UP OVER 100,000 WITH THEM.
BUT THE KEY WITH THE NEW ORDINANCE WE PASSED LAST YEAR WAS TO GIVE US MORE ENFORCEMENT TOOLS, IE CITATIONS.
WE HAVE HAD 2900 SIGN VIOLATIONS NOTICED SINCE THE MIDDLE OF LAST YEAR, 2017.
SO IT'S NOW NOT JUST PICKING UP OTHER PEOPLE'S TRASH AND TRYING TO EDUCATE THEM ON WHAT TO DO, WE ARE ACTUALLY ISSUING NOTICES OF VIOLATION AND THEN WE'LL ACTUALLY TAKE THEM TO COURT.
BUT WE HAVE CITATIONS, I THINK A LITTLE OVER 400 CITATIONS NOW.
AND THOSE GO TO THE ADMINISTRATIVE HEARING OFFICER.
SO SOMETIMES THE JUDGE WILL -- IT WILL BE A $50.
BUT WE HAVE HAD HUNDREDS OF DOLLARS OF FINES PER SIGN ISSUED TO THOSE VIOLATORS.
CLEARLY THERE'S STILL PLENTY OUT THERE.
WE CALL THEM AND WE STILL PICK THEM UP, BUT OUR STAFF IS STILL OUT THERE PICKING THEM UP.
BUT I THINK THE COMMUNITY KNOWS -- AND IT'S NOT JUST THOSE BANDIT SIGNS BUT IT'S SOME OF THOSE OTHER FEATHER-TYPE SIGNS.
SOME OF THOSE CAN BE A PUBLIC NUISANCE AND A SAFETY VIOLATION, SO WE CREATED A WAY TO PERMIT THOSE AND DO IT RIGHT.
IF NOT WE'RE GOING TO USE CITATIONS OR FIRST NOTICES, WHICH IS THE WARNING.
WE'RE TELLING OUR BUSINESS AND RESIDENTIAL COMMUNITY IF YOU DON'T DO IT RIGHT WE'RE COMING TO GET YOU WITH HUNDREDS IF NOT THOUSANDS OF DOLLARS WORTH OF FINES.
I CAN SEND YOU THAT DATA AND ALL THE COUNCIL.
[01:30:01]
ISSUE CITATIONS IF I DON'T HAVE TO, I WOULD RATHER EDUCATE YOU ON HOW TO DO IT RIGHT AND WHEN TO DO IT RIGHT, BUT THERE ARE STILL PLENTY THAT ARE DOING IT WRONG AND NOW WE HAVE TO BETTER TOOL TO DO IT.WE STILL HAVE A LONG WAY TO GO
>> MAYOR NIRENBERG: AND TO BE CLEAR, IT IS ENTIRELY LEGAL FOR A RESIDENT TO REMOVE A SIGN THAT ISN'T PERMITTED PROPERLY, PROVIDING THEY'RE NOT BEING A DANGER TO THE PUBLIC.
THOSE SMALLER TEMPORARY SIGNS THAT WE SEE ALL OVER TOWN.
THOSE ARE WHAT WE CALL BANDIT SIGNS.
IF COUNCILMAN TREVINO ILLEGALLY PUTS ONE OUT AND LEAVES, COUNCILMAN SALDANA COULD COME RIGHT BEHIND HIM AND PICK IT UP BECAUSE IT'S TRASH .
NOW WE ALWAYS TELL RESIDENTS TO DO IT SAFELY.
DON'T GET IN CONFRONTATIONS WITH PEOPLE.
IF YOU NEED ASSISTANCE, CALL CODE ENFORCEMENT OR POLICE.
>> MAYOR NIRENBERG: EXCEPT, AS COUNCILWOMAN SANDOVAL IS MENTIONING, THERE IS A PROVISION THAT PERMITS POLITICAL SIGNS IN CERTAIN PLACES FOR CERTAIN PERIODS OF TIME, AND WE DON'T WANT ANYBODY MESSING WITH THOSE.
>> I'LL LET YOU ANSWER YOUR OWN QUESTION.
>> NIRENBERG: NONE OF US ARE CONCERNED ABOUT THAT AT THE MOMENT, BUT THAT'S A GOOD POINT.
>> THERE IS A WAY TO DO IT LEGALLY.
THERE IS A WAY TO PULL A PERMIT ON THOSE SIGNS SO YOU CAN PUT THEM OUT TEMPORARILY.
IF YOU NEED THAT ADVERTISEMENT, THERE'S A WAY TO DO IT.
ONE OTHER QUESTION REGARDING THE MILITARY NOTIFICATION.
THIS IS FOR ZONING OR DEVELOPMENT PLANS.
SO, YOU KNOW, BASED ON, YOU KNOW, ALL THE WORK WE DID STARTING IN REALLY 2007, 2008, WHICH WAS ALL THESE MILITARY INITIATIVES, PROTECTIONS WE TRIED TO PUT IN PLACE.
ONE OF THEM WAS TO LET THE MILITARY KNOW OF PLAT APPLICATIONS, ZONING APPLICATIONS.
THESE ARE PRE, PREDEVELOPMENT.
WHEN WE GET THAT APPLICATION AND IT IS DEEMED COMPLETE FROM THE APPLICANT, WHICH IS VERY QUICK, WE ACTUALLY SHOOT A NOTICE THROUGH KIND OF A SYSTEM TO THE MILITARY THROUGH JBSA AND WE LET THEM KNOW WHAT'S COMING.
NOW, THEY ACTUALLY REVIEW THAT.
THEY MAY CALL US AND ASK FOR SOME INFORMATION, SOME DETAILS, BUT THE KEY THERE IS TO GET THE MILITARY TOGETHER WITH THE OWNER AND TALK ABOUT WHAT IS ALLOWED BY RIGHT.
SO THERE'S CERTAINLY A LOT OF STUFF ALLOWED BY RIGHT, BUT THE MILITARY WANTS TO KNOW.
SO MAYBE THERE'S SOMETHING THAT THE APPLICANT, OWNER CAN DO TO MAKE IT A LITTLE BIT MORE COMPATIBLE.
STILL DO YOUR PROJECT, MOVE SOME THINGS AROUND.
WE ALL KNOW THE CLOSER YOU GET TO ONE OF THE MILITARY BASES THE CHANCES OF IT BEING INCOMPATIBLE TO THAT BASE.
AND OF COURSE A ZONING CASE THEY CAN WEIGH IN AND PROVIDE COMMENT ON THEY WOULD RECOMMEND THAT YOU, WHEN IT EVENTUALLY GETS TO ZONING COMMISSION AND YOU, YES OR NO.
BECAUSE IT WILL OR WILL NOT IMPACT THEIR MISSION.
SO THAT NOTIFICATION PROCESS, WHICH STARTED BACK -- I BELIEVE IT WAS 2009.
WE JUST UPDATED THE MOU WITH THE MILITARY IN JANUARY OF THIS YEAR.
BECAUSE THAT COMMUNICATION TOOL IS KEY.
BUT THAT'S AN IMPORTANT STEP IN OUR PROCESS, ONE THAT WE'RE COMMITTED TO.
IT'S PART OF ALL THOSE PREDEVELOPMENT PERMITS FOR THEM.
MY LAST QUESTION IS YOU BREEZED THROUGH THIS BUT I THOUGHT I HEARD YOU WRITE AND YOU SAID THAT PERMITS ON RESIDENTIAL ARE UP 30% THIS YEAR?
SO ACTUALLY THIS YEAR, YEAR TO DATE, IF YOU COMPARE THE FIRST TEN MONTHS OF LAST YEAR AND THE NUMBER OF NEW HOME PERMITS THAT HAVE BEEN APPLIED FOR, TEN MONTHS IN, IT'S 29%.
I THINK WE DID 2400 OR SO LAST YEAR.
WHEN WE ASSESS OUR NEED AND WE MEET WITH THE DEVELOPMENT COMMUNITY, THE HOME BUILDERS, COMMERCIAL BUILDERS, EVERYBODY.
THOSE NUMBERS EACH MONTH I COULD SEE IT GOING UP, ESPECIALLY THE LAST FOUR MONTHS, ARE REALLY GOING UP HIGH.
AND THAT'S WHERE THAT PRESSURE POINT IS FOR US TO MEET THEIR TIME, THE ONES THAT WE'RE COMMITTED TO.
THAT'S WHY WE WANT TO TAKE THAT ADDITIONAL REVENUE THAT WE'RE RECEIVING AND PUT IT INTO THE REVIEW AND INSPECTORS FOR THAT.
>> MAYOR NIRENBERG: HOW MUCH OF THAT IS SINGLE-FAMILY VERSUS MULTI-FAMILY AND IS IT IN PARTICULAR AREAS OF TOWN?
>> YEAH, I'M TALKING SINGLE-FAMILY.
WHEN WE TRACK MULTI-FAMILY, WE CAN GET THIS DATA TO YOU ALSO.
MULTI-FAMILY TENDS TO GET GROUPED WITH OUR COMMERCIAL PERMITS.
BUT WHEN I TALK ABOUT OUR RESIDENTIAL PERMITS, IT'S THE SINGLE-FAMILY, MAYBE SOME DUPLEXES, BUT IT'S MOSTLY THOSE SINGLE-FAMILY RESIDENTIAL STRUCTURES.
WE CAN SHOW YOU A MAP OF WHERE THAT IS.
[01:35:01]
IT'S NOT REALLY JUST ONE SIDE OF TOWN.THOSE INFILL LOTS THAT ARE GETTING DEVELOPED AS WELL AS DIFFERENT AREAS OUTSIDE OF 410 AS WELL.
>> MAYOR NIRENBERG: YEAH, THAT WOULD BE GOOD TO HAVE BECAUSE ON THE SURFACE IT SOUNDS LIKE GOOD NEWS.
WE'LL TURN IT OVER TO MY COLLEAGUES NOW, STARTING WITH COUNCILMAN SALDANA.
OH, I'M NOT GOING TO COME UP WITH ANY FANCY NAMES FOR OUR WIZARD OF WASTE.
I'LL LET YOU ALL COME UP WITH THE ALITRATIVE VERSIONS OF DAVE'S NAME.
I'M SO IMPRESSED BY A DEPARTMENT THAT HAS INNOVATED AND ADAPTED NEW TECHNOLOGY TO NOT ONLY GET FOLKS TO RECYCLE BUT UNDERSTAND WHERE THE DROPOFFS ARE ON PROVIDING A PREVENTIVE SOLUTION TO ILLEGAL DUMPING.
I ACTUALLY THINK THAT IF YOU WANTED TO PULL OUT A HARVARD BUSINESS SCHOOL CASE STUDY YOU WOULD GO TO THE SOLID WASTE DEPARTMENT AT THE CITY OF SAN ANTONIO TO SEE WHAT HAS HAPPENED.
YOU HAVE BEEN LEADING THAT EFFORT, DAVE.
IT'S IMPORTANT THAT NOT ONLY ARE YOU LEADING ON A SOPHISTICATED ACADEMIC LEVEL AND DEPLOYING THAT TO YOUR FOLKS WHO ARE WORKING ON THE GROUND, BUT THE FOLKS WHO WORK ON THE GROUND HAVE THIS TREMENDOUS AMOUNT OF RESPECT FOR YOU AS THEIR BOSS.
I'VE NEVER MET A BOSS MORE UNIVERSALLY LOVED AND LIKED THAN DAVE MCCARY.
WHEN I TALK TO FOLKS WHO ARE EITHER IN WASTE COLLECTION OR RECYCLING.
KUDOS TO YOU FOR HAVING RUN THE KIND OF DEPARTMENT I HOPE YOU FEEL PROUD OF EVERY MORNING YOU WAKE UP AND EVENING YOU GO TO SLEEP.
KUDOS TO YOU, DAVE, FOR THAT KIND OF RESPECT.
>> SALDANA: MAYBE I SHOULD ASK.
CAN WE BE FRIENDS EVEN WHEN I'M NOT ON THE COUNCIL?
>> SALDANA: I HOPE YOU STILL RETURN MY PHONE CALLS AND E-MAILS BECAUSE YOU HAVE REALLY IMPRESSED A LOT OF US.
AND MAYBE I CAN JOIN THE SOFTBALL TEAM.
SPEAKING OF WHICH, I THINK YOUR SOFTBALL TEAM PERFORMED THIS WEEKEND.
DO YOU HAVE ANYTHING TO REPORT BACK TO US?
>> WHAT WE DID WAS WE HAD AN INTERNAL SOFTBALL TO GET READY FOR THE GUNS AND HOSES, THE ONE THAT'S COMING UP IN SEPTEMBER FOR THE CHARITABLE CAMPAIGN.
SO OUR SOUTHWEST SERVICE CENTER ENDED UP BEATING EVERYBODY.
AND WE EVEN INVITED MIKE FRISBIE'S TEAM TO COME GET A LITTLE SPANKING TOO.
I GUESS IT'S THE QUESTION I'M GETTING FROM SOME CONSTITUENTS.
THEY'RE SEEING THE BILLBOARDS ABOUT GETTING A SMALLER CAN.
SOME OF THEM ARE WORRIED WHEN THEY SEE THE FACT THAT THEY MAY BE PAYING MORE.
I THINK THAT VIDEO WITH THAT 30-SECOND SNAPSHOT TELLS THE STORY THAT WOULD PROBABLY SAVE ME IN TERMS OF RETURNING AN E-MAIL OR CALL OR RESPONDING TO FOLKS WHO MADE A COMMENT ABOUT THE ISSUE.
THEY SEE AN INCREASE IN FEES AND AUTOMATICALLY THINK WHAT WE'RE TRYING TO DO IS RAISE REVENUE.
WE WOULD LOVE FOR FOLKS TO SAVE MONEY BECAUSE WE WANT THEM TO BE A PART OF THE EFFORT TO HELP OUR RECYCLING GOALS.
AND REALLY TO UNDERSTAND THE DIFFERENCE.
SO WHAT KIND OF FEEDBACK HAVE YOU GOTTEN FROM YOUR END? BECAUSE I KNOW YOU HAVE DONE A TREMENDOUS JOB ON THE ADVERTISING.
>> WHAT WE FOUND IN THIS PREVIOUS YEAR WAS NOT MANY ACTUALLY TRANSITION TO THE CART DOWNSIZING.
BECAUSE THERE'S STILL 92% OF OUR RESIDENTS THAT STILL HAVE THE LARGER CART.
>> 92% OF OUR RESIDENTS ARE HOLDING ON TO THEIR LARGE CART.
JUST TO DO A COMPARISON, THE CITY OF AUSTIN HAS BEEN, WITH THEIR PAY AS YOU THROW PROGRAM FOR A DECADE OR SO, MAYBE EVEN TWO, AND ONLY 20% OF THEIR RESIDENTS HAVE THE 96-GALLON CART.
SO WE HAVE SEEN A TRANSITION OVER THE YEARS OF WHAT HAPPENS WHEN THAT RATE CONTINUES TO GO UP.
NOW, FOR AUSTIN, THEIR 96-GALLON CART, OURS IS $29.
AND THAT DOESN'T INCLUDE THEIR ENVIRONMENTAL FEE.
THEY'VE GOT A SEPARATE FEE THAT ADDS ANOTHER $8 TO THAT.
SO YOU HAVE RESIDENTS THAT HAVE GONE TO THAT MEDIUM-SIZE CART OF 64 GALLONS.
THERE IS ABOUT 56% OF THEIR RESIDENTS HAVE THE MEDIUM-SIZE CART AND IT'S WORKING FOR THEM.
AND THAT'S THE IDEA IS TO TRANSITION OUR CITY TO AT LEAST TRY THE LAY-UP.
YOU MIGHT NOT BE ABLE TO SHOOT A THREE-POINT JUMP SHOT JUST YET, BUT TRY THE LAY-UP AND TRY THE 64-GALLON SIZE CART.
>> SALDANA: THERE'S NOT AN INITIATIVE I FEEL MORE CONFIDENCE IN SUPPORTING, IN
[01:40:01]
GETTING BEHIND THAN THIS INITIATIVE, ESPECIALLY WHEN FOLKS ARE HIGHLY SKEPTICAL AND CRITICAL.AND I HOPE YOU'LL JOIN ME IN THIS EFFORT IF I NEED TO BECAUSE I TOLD SOME FOLKS I WILL LITERALLY GO OUT TO YOUR TRASH CAN ON A TUESDAY AND WE WILL SEE HOW MUCH YOU HAVE DUMPED INTO YOUR 96 CAN CAN BE TRANSPORTED TO --
>> WE'LL COME OUT AND DO THAT FOR EACH RESIDENT.
>> SALDANA: BECAUSE I HAVE GOTTEN INTO BACK AND FORTH WHERE FOLKS WILL TELL ME, LOOK, I NEED IT.
I'VE GOT A FEW MORE FAMILY MEMBERS THAN YOU DO, COUNCILMAN, AND THE TRASH WILL PILE UP IF WE DON'T HAVE THE 96-GALLON.
THAT'S THE TEST I FEEL CONFIDENT IN GETTING BEHIND.
>> AND THAT TEST IS SUPPORTED.
AND ALWAYS REMEMBER THAT DURING THE HOLIDAYS THEY CAN CALL AND HAVE A SECOND TIP OF WHATEVER CART SIZE THEY HAVE FOR $10.
WE STILL HAVE POLICIES IN PLACE THAT COVER THOSE THAT WANT TO TRY IT, WORK WITH IT.
AND IF THEY HAVE A GROUP OF FAMILY MEMBERS OVER FOR THE WEEKEND, CALL US.
YOU DON'T HAVE TO GIVE UP THE WHOLE YEAR WITH THAT LARGE CART.
I HAVE ENJOYED TALKING TRASH WITH YOU ALL THESE YEARS DURING BUDGET SEASON.
PROFESSOR MCCARY I HAD FOR YOU.
I WOULD LIKE TO ASK HEBER A FEW QUESTIONS.
I WANT TO THANK OUR BOARD CHAIR FOR ACS, RITA, WHO IS WITH US.
AND MAKE SURE ALSO RECOGNIZE THAT ONE OF OUR BOARD MEMBERS, KATHY DAVIS, WHO WAS ALSO IN YOUR POSITION, WAS PART OF A TREMENDOUS TRANSFORMATION.
KATHY, THANK YOU FOR ALL THE WORK YOU'VE DONE AT ACS.
I WANT TO MAKE SURE THAT DOES NOT GO UNRECOGNIZED.
YOU WERE CERTAINLY THERE DURING THE HIGH AND LOW POINTS OF THE ROLLER COASTER THAT WE WERE DEALING WITH.
WE APPRECIATE THAT AND WE THINK WE'VE GOT QUITE THE PERSON TO HELP LEAD THE EFFORT WITH YOU, HEBER.
AMY CONTRERAS HAS BEEN INCREDIBLY HELPFUL TO OUR DEPARTMENT, AS HAS ROBERT LOPEZ, WHO IS OUR DEDICATED ANIMAL CARE OFFICER.
A YEAR AND A HALF, TWO YEARS INTO THE EXPERIENCE I DON'T KNOW HOW WE EVER WENT WITHOUT A DISTRICT-SPECIFIC ANIMAL CARE OFFICER.
NOT JUST BECAUSE I CALL THIS PERSON ALL OF THE TIME BUT BECAUSE HE IS DEDICATED TO THE DISTRICT IN THE SAME WAY AS A COUNCIL PERSON.
HE HAS GOTTEN TO KNOW THE RESIDENTS AND THE FREQUENT FLIERS WHEN IT COMES TO RETURN TO OWNERS.
YOU USE THE TERM CRUCIAL CONVERSATIONS, AND THERE'S NO ONE WHO IS DOING THAT IN OUR RESPECTIVE DISTRICTS MORE THAN OUR DEDICATED ACOS.
ROBERT LOPEZ DESERVES A BIG SHOUT OUT BUT YOU ALSO DESERVE A SHOUT OUT IN DEPLOYING THIS STRATEGY BECAUSE IT HAS REALLY GONE DEEP WITH REGARD TO RELATIONSHIP BUILDING, BECAUSE THAT'S THE ONLY WAY WE'RE GOING TO BE TRANSFORMATIVE IN OUR EFFORTS.
TO GET THAT LAST PERCENTAGE OF ANIMALS WHO ARE REACHING A LIVE RELEASE RATE MEANS MAKING SURE IT WORKS ON THE GROUND.
WE APPRECIATE THE ANIMAL CARE OFFICERS.
AND SHANNON SIMS, WHO IS HERE.
I LEARNED YESTERDAY THAT SHANNON WAS A FORMER DEVIL DOG MARINE.
ONE FOR HIS SON WHO IS ALSO IN THE MARINES.
BUT HE RUNS HIS DEPARTMENT IN A VERY SYSTEMATIC WAY.
THANK YOU TO SHANNON AS WELL AS LISA NORWOOD.
I DON'T KNOW HOW ANYONE HAS SURVIVED IN THE SPOKESPERSON POSITION IN ANY DEPARTMENT BETTER THAN LISA NORWOOD.
SHE HAS HAD TO TAKE ON SOME VERY DIFFICULT ISSUES.
YOU TALK ABOUT THE TRANSFORMATION FROM 2011 TO 201S A COMPLIMENT OR IF IT IS A CRITICISM, BUT THERE IS NO DEPARTMENT THAT HAS TO FEEL THE WRATH FROM PASSIONATE MEMBERS OF THE COMMUNITY MORE THAN ANIMAL CARE SERVICES.
THERE ARE SOME FOLKS WHO ARE OBSESSED IN A POSITIVE WAY ABOUT MAKING SURE YOU'RE REACHING YOUR GOALS.
BECAUSE, IF NOT, THEY WILL LET YOU KNOW ABOUT IT.
YOU HAVE SOME FEEDBACK OR COMMENTS?
THE TEAM WE HAVE IN ANIMAL CARE SERVICES, THEY ARE THE BEST.
SO I MADE A COMMENT THAT OFTENTIMES THE ANALOGY IS THAT WE ARE MY RIGHT-HAND MAN.
MORE THAN FREQUENTLY I FEEL LIKE I'M THEIR RIGHT-HAND MAN.
AND SO THEY DO A FABULOUS JOB.
THEY TAKE THEIR RESPONSIBILITIES TO HEART AND I COULDN'T ASK TO WORK WITH BETTER PEOPLE.
I WANT TO TIP MY HAT TO THE REGULAR SAN ANTONIO RESIDENT WHO IS A COMMUNITY MEMBER WHO CARES A GREAT DEAL ABOUT ANIMAL WELFARE.
IT IS NOT WITHOUT PRESSURE, POSITIVE OR NEGATIVE.
IT'S NOT WITHOUT PRESSURE THAT THIS DEPARTMENT WOULD NOT HAVE
[01:45:01]
CHANGED WITHOUT COMMUNITY MEMBERS WHO FLOODED OUR INBOX, WHO PROTESTED AT CITY HALL STEPS, WHO SET UP MEETINGS WITH US FOR THE LAST SEVERAL YEARS.YOU KNOW, THAT KIND OF PRESSURE IS HELPFUL AND I THINK WE WANT TO RECOGNIZE THEM AS WELL.
>> SO WHEN WE TALK AMONGST OUR STAFF, WHEN WE TALK ABOUT CONFLICT.
THAT CONFLICT IS THE MOTHER OF ALL INVENTION AND IMPROVEMENT.
THERE'S A LEVEL OF COMPONENT OF THAT THAT WITHOUT THAT CONFLICT, THAT'S WHAT PUSHES US, THAT'S WHAT MAKES US LOOK AT IT IN A DIFFERENT WAY.
WE UNDERSTAND THAT SOMETIMES THE HEART AND EVERYTHING THAT -- IT SEEMS LIKE THE CONFLICT TURNS MORE INTO CONTENTION.
BUT AS FOR THE CONFLICT THAT'S OUT THERE, I DO ACKNOWLEDGE THAT THAT IS A KEY COMPONENT OF WHERE WE'RE AT.
>> SALDANA: THANK YOU FOR THAT.
SOME OF THESE STORIES ARE HEARTBREAKING.
THEY TUG AT YOUR HEART STRINGS AND WHEN THEY'RE POSTED ON SOCIAL MEDIA AND, YOU KNOW, YOU SEE THE AMOUNT OF SHARES GO UP TO THE 100S AND IN SOME CASES THE THOUSANDS, THEY MAKE NATIONAL NEWS IN SOME CASES.
YOUR OFFICE IS SET TO RESPOND THOSE BECAUSE OF HOW PASSIONATE THIS CITY AND COMMUNITY IS, BUT THAT HAS TRANSLATED INTO POSITIVE DEVELOPMENT SINCE 2011.
CAN I LOOK AT SLIDE FOUR BECAUSE I WANT TO MAKE SURE I TALK ABOUT ONE PIECE THAT I'M REALLY GLAD YOU'RE ASKING FOR IN TERMS OF A BUDGET INCREASE.
WHEN WE BEGAN THERE WERE A LOT OF STRATEGIES WE THOUGHT WERE THE RIGHT ONES.
AND I REMEMBER COMING IN IN 2011 AND SAYING, OH, THIS IS GOING TO BE EASY.
WHEN IT COMES TO ANIMALS AND ANIMAL WELFARE.
WHILE WE INCREASE THE AMOUNT OF ANIMALS THAT ARE GOING TO THE SHELTER, WE ALSO AFFECTED THE AMOUNT OF ANIMALS THAT WERE ACTUALLY GETTING OUT ALIVE, AND IT WASN'T IN A POSITIVE WAY.
EUTHANASIA RATES WERE HIGHER IN THOSE SUBSEQUENT YEARS BECAUSE WE WERE PICKING UP MORE.
SO WE REALIZE THAT IT WAS A PROBLEM THAT YOU SOLVE FROM BOTH ANGLES.
SO WE'VE DONE A LOT MORE INVESTMENTS IN SPAY AND NEUTERS.
I'M GLAD TO SEE THAT INVESTMENT IS IN.
BUT ONE PIECE IS THE ANIMAL CRUELTY SPECIALIST THAT I WANT TO TALK ABOUT.
WE STILL HAVE A PROBLEM IN THE CITY WHEN IT COMES TO SELLING ANIMALS.
AND IT'S NOT -- IT HAPPENS IN SOME CASES ON THE CORNERS OF STREETS OR OUTSIDE AT FLEA MARKETS OR ALONG MILITARY DRIVE, BUT WHERE I THINK IT'S HAPPENING THE MOST WHERE WE NEED TO GET OUR HANDS AROUND IS ONLINE.
WHETHER IT'S CRAIGSLIST OR FACEBOOK.
TELL ME HOW YOU HOPE TO DEPLOY THE ANIMAL CRUELTY SPECIALIST? LET ME JUST ASK A VERY SIMPLE QUESTION.
IS IT AGAINST OUR CITY ORDINANCE TO SELL DOGS TODAY WITHOUT A PERMIT?
>> YOU HAVE TO HAVE A PERMIT TO BE ABLE TO SELL DOGS.
YOU CANNOT SELL THEM ON THE ROADSIDE OR IN PUBLIC RIGHT OF WAYS OR IN FLEA MARKETS.
BUT THERE IS AN AVENUE THAT'S CURRENTLY AVAILABLE FOR INDIVIDUALS BUT THERE'S A PROCESS THAT VERY FEW ARE TAKING TO MAKE THAT LEGITIMATE.
WHAT WE HAVE FOUND IS THIS YEAR WE KIND OF DID A PILOT WHERE WE KIND OF TRY TO DO THESE SMALL INCREMENTAL RAIDS OR INQUIRIES WHERE WE WATCHED INDIVIDUALS AND WE FOLLOWED THEM AND THAT KIND OF WAS THE BASIS OF WHERE THIS RECOMMENDATION IS COMING FROM.
WE KIND OF DID A LITTLE BIT OF THAT GROUNDWORK TO SAY WHAT'S GOING TO HAPPEN.
WHAT WE HAVE DISCOVERED IS FINDING VIOLATORS RIGHT NOW IS VERY EASY.
GOING THROUGH THE PROCESS TO BE ABLE TO HOLD THEM RESPONSIBLE.
IN OTHER WORDS, GETTING THEM TO SHOW UP AT A CERTAIN LOCATION, BECOMES A LITTLE MORE DIFFICULT WITHOUT A DEDICATED OFFICER.
SO THAT'S WHAT THIS POSITION DOES IS IT GIVES THAT ONE DEDICATED OFFICER.
THAT'S ALL THEY ARE DOING IS FOLLOWING UP ON ONLINE REQUESTS TO SELL PUPPIES AND TO BE ABLE TO FOLLOW THESE INDIVIDUALS AND MAKE SURE THAT THEY'RE EITHER DOING IT HUMANELY, THEY'RE DOING IT LEGALLY, OR THEY'RE NOT DOING IT AT ALL.
>> SALDANA: ABSOLUTELY, HEBER.
I REALLY HOPE TO SEE SOME POSITIVE DEVELOPMENTS FROM ANIMAL CRUELTY.
WHETHER THOSE ARE STING OPERATIONS OR, YOU KNOW, PUBLICLY ACKNOWLEDGING SOME OF THE INDIVIDUALS WHO ARE DOING THIS IN SOME CASES, FOR SOME ANIMALS THAT ARE NOT BEING CARED FOR.
A FEMALE PUP WHO HAS GONE THROUGH THIS THREE OR FOUR DIFFERENT TIMES IN BATCHES OF PUPPIES.
AND I DON'T WANT TO SAY SAN ANTONIO SHOULD ONLY BE A PLACE WHERE YOU CAN PURCHASE -- WHERE YOU ONLY HAVE TO ADOPT DOGS, BUT WE HAVE SUCH A PROBLEM IN THIS CITY STILL.
I MEAN, IT'S GETTING SO MUCH BETTER BUT WE DO NOT HAVE A LACK OF ANIMALS WHO ARE SITTING IN SHELTERS RIGHT NOW WHO NEED TO FIND THEIR FOREVER HOME.
[01:50:01]
THAT IF SOMEBODY WANTED A DOG THEY COULD GET ONE AT OUR SHELTER RATHER THAN HAVING TO GO THROUGH ONLINE SALES.>> A RESCUED ANIMAL IS BETTER THAN A PURCHASED ANIMAL.
>> SALDANA: I WILL AGREE WITH YOU 100% ON THAT.
AND I THINK MOST OF THE FOLKS ON THE COUNCIL WILL PROBABLY AGREE WITH YOU ON THAT.
SO LET'S GET VERY SERIOUS ABOUT MAKING SURE THAT WE'RE PUBLICLY EXPOSING THE FACT THAT WE'RE GOING TO BE GOING AFTER PRIVATE PUPPY SALES.
AND UNTIL WE'RE NOT PICKING UP 19,000 ANIMALS OFF OUR STREETS, AT THAT POINT I WOULD SAY YOU CAN ALLOW THE MARKET TO START SELLING PRIVATE PUBLICLY OR LEGALLY.
BUT UNTIL THEN WE HAVE SO MANY ANIMALS AT OUR SHELTERS THAT NEED FOREVER HOMES THAT LET'S TRY TO DIRECT OUR RESOURCES TRYING TO MAKE SURE THAT THAT IS THE AVENUE.
THE PARTNERSHIP THAT YOU'RE GOING TO TRY TO MAKE WITH THE CANINE.
WHAT'S THE NAME OF THE GROUP AGAIN?
>> SALDANA: YOU ARE LOOKING FOR A LOCATION?
>> SO WE HAVE SOME IDEAS AND SOME POTENTIAL OPPORTUNITIES.
THEY'VE BEEN COMING DOWN HERE TO SAN ANTONIO AND WE HAVE HAD SOME DISCUSSIONS TO TRY TO IDENTIFY SOME WORKABLE LAND.
SO WE DO HAVE SOME IDEAS THAT THEY ARE LOOKING FORWARD TO.
SO WE'RE HEADING DOWN THAT TRACK WHERE WE THINK WE HAVE IDENTIFIED SOMETHING.
I SHARE THE ANALOGY WE'RE KIND OF LIKE DATING AND RIGHT NOW WE'RE ENGAGED.
SO I DON'T WANT TO JINX THINGS.
AND SO I WANT TO MAKE SURE THAT THINGS GO WELL WITH IT.
>> SALDANA: I JUST WANT TO PITCH A LOCATION THAT'S IN THE DISTRICT THAT IS A SURPLUS OF INVENTORY THAT'S NO LONGER USING SPACE.
I THINK THEY HOUSED BOOKS AND TEXTBOOKS.
IT'S ALONG SOUTHCROSS IN MY DISTRICT.
WHETHER IT'S FOR THIS PARTNERSHIP OR OTHER PARTNERSHIPS THAT THE CITY IS TRYING TO LOOK FOR SPACE IN AN AREA WHERE I THINK IF YOU LOOKED AT THE ZIP CODE YOU WOULD PROBABLY FIND IT MIGHT POP UP AS A HIGHLIGHTED AREA THAT IS A CONCERN FOR US ONE WAY OR ANOTHER.
PLEASE COME TO ME IF YOU ARE LOOKING AT FINDING LOCATIONS.
THE LAST PIECE IS THANK YOU FOR MAKING YOUR DISTRIBUTORS FOR SIGNS AND DATA COLLECTION 2011 THROUGH 2018.
I'M NOT SAYING THAT CORRELATION IS EQUAL TO CAUSATION, BUT THAT'S THE SAME YEAR I CAME INTO OFFICE IN 2011.
SO I'M GOING TO BE COPYING AND PASTING ALL THE YOUR PRESENTATION PROGRESS AND SUCCESSES MADE ALONG THE WAY.
THAT'S ALL I'VE GOT FOR YOU, HEBER.
ONE QUICK QUESTION FOR MIKE SHANNON.
DORSEY -- I HAD A NEIGHBORHOOD ASSOCIATION MEETING AND SHE LET ME KNOW SHE KEEPS CALLING IN ABOUT HIGH VEGETATION AND HOW LONG FOLKS HAVE TO CORRECT THAT PROBLEM.
I THINK I WENT OFF THE TOP OF MY HEAD AND SAID IT'S TEN DAYS.
HER COMPLAINT WAS IT'S TAKING TOO LONG.
HOW DO WE MAKE SURE TO GO THROUGH THAT IN A QUICKER WAY THAT RESOLVES THE ISSUE AND ALLOWS SOME OF OUR COMMUNITY MEMBERS TO FEEL LIKE OUR CODE ENFORCEMENT IS REALLY WORKING AROUND THE CLOCK TO MEET THEIR NEED.
TYPICALLY HIGH VEGETATION IS ANYTHING OVER 12 INCHES.
IF YOU LET YOUR GRASS OR WEEDS GROW OVER THAT YOU WILL BE ISSUED A NOTICE TO US.
IF IT'S A FIRST-TIME VIOLATION, NOT A REPEAT VIOLATOR, WE ARE REQUIRED TO GIVE THEM TEN DAYS TO DO IT.
THEY NEED TO KNOW ABOUT IT, BE EDUCATED ON WHAT THE RULE IS.
ABOUT 60% OF THE TIME IT IS ADDRESSED WITHIN THAT TEN DAYS OR SO.
OUR OFFICER GOES BACK ON A REINSPECTION AROUND THE 11TH OR 12TH DAY.
THAT'S PART OF THAT COMPLIANCE RATE.
IF IT'S NOT, WE WILL SET THAT HEARING COMMERCIAL OWNER OR WHATEVER TO SEND THEM TO THE COURT, MEANING THE HEARING OFFICER, WHATEVER.
THAT TAKES A TWO OR THREE WEEK TIME-FRAME TO GET IN FRONT OF THE JUDGE OR THE ADMINISTRATIVE HEARING JUDGE.
IF IT'S STILL NOT DONE, THAT JUDGE WILL ISSUE THEM A FINE.
IF IT'S STILL NOT DONE AT THAT POINT WE WILL SEND OUR CREW OUT -- WE HAVE CONTRACTORS THAT WE WORK WITH THAT WILL GO AND CUT IT FOR THEM.
THAT'S WHY THAT COMPLIANCE RATE WITHIN 45 DAYS IS THE TRIGGER.
SO IF IT'S ANYTHING BEYOND THAT, YOU KNOW, GENERALLY THEY'LL CALL IN, TALK TO US.
WE WOULD INVESTIGATE WHERE IT'S TAKING LONGER.
THERE ARE A COUPLE OF EXAMPLES WHERE WE CAN ABATE IT RIGHT AWAY WITHOUT NOTICE, IF IT'S REALLY HIGH, OVER 4 FEET, OR IF IT'S CLOSE TO A SCHOOL.
THOSE ARE CODIFIED AND I HAVE TO GIVE THEM NOTICE AND A CHANCE TO FIX IT.
IF IT'S A REPEAT VIOLATOR THAT'S
[01:55:03]
WHERE OUR AREA OFFICER AND THE SUPERVISOR WILL STRATEGIZE AS TO HOW DO WE GET THEM -- EITHER WE'LL DO MONTHLY INSPECTIONS PROACTIVELY ON THAT LOT.THEY START LOSING THEIR NOTICE PROVISIONS IF THEY ARE REPEAT VIOLATORS.
BUT IT CAN BE FRUSTRATING IN AUDIO]
>> SALDANA: THANKS FOR OUTLINING IT.
LET ME ASK DO YOU FEEL LIKE YOU HAVE THE STAFF NECESSARY, WHETHER IT'S AN ISSUE ON HIGH VEGETATION OR ANY OTHER CODE, DO YOU HAVE THE STAFF TO ACT IN A WAY THAT MEETS YOUR SERVICE LEVEL AGREEMENTS?
>> YES, I DO IN MOST OF THE AREA.
IN THE MOBILE LIVING PARK THAT WENT LIVE IN JANUARY AFTER THE ORDINANCE CHANGE, THAT'S THE AREA WE NEED THE IMPROVEMENT.
THE TWO CODE OFFICERS WE'RE RECOMMENDING.
WE HAVE HIGHLIGHTED AND PRIORITIZED THAT SEGMENT, THAT HOUSING POPULATION NEEDING MORE ASSISTANCE.
BUT IN THE OTHER AREAS, LIKE I SHOWED PRIOR, WE ARE EXCEEDING OUR GOALS, WHICH IS GOOD.
WE CAN ALWAYS DO MORE CERTAINLY WITH MORE BUT WITH THE TEAM WE HAVE AND WORKING WITH THE COMMUNITY, LETTING THEM KNOW THIS IS HOW FAST WE CAN DO IT BY LAW AND WITH OUR STAFF, I THINK WE'RE HITTING IT.
>> SALDANA: THANK YOU, MICHAEL.
WHEN YOUR DEPARTMENT DOES WELL I THINK THE REST OF OUR CUSTOMER SERVICE REALLY ALLEVIATES ITS ANXIETY AND STRESSFUL LEVEL, SO WE APPRECIATE THAT.
SORRY FOR BEING SO LONG WINDED.
I LOVE THE THREE FOLKS LEADING THESE DEPARTMENTS AND WE HAVE BEEN ABLE TO WORK ON SOME IMPORTANT THINGS OVER THE YEARS.
>> MAYOR NIRENBERG: THANK YOU, COUNCILMAN SALDANA.
FIRST I WANT TO THANK YOU FOR THIS SERIES THAT WE DID IN THE DISTRICT.
WE REALLY WANT TO ORGANICALLY GROW OUR NEIGHBORHOODS.
AND WE KNOW THAT WE HAVE A LOT OF OLD HOUSES.
SO SOMETHING LIKE 80% OF OUR HOUSING STOCK WAS BUILT BEFORE 1970, WHICH MEANS THAT MOST OF OUR HOMES NEED REALLY SIGNIFICANT UPGRADES.
AND I THINK YOU HELPING SOME OF THOSE PEOPLE WALK THROUGH THE PROCESS OF PERMITTING WILL HOPEFULLY EASE THE BURDEN OF THEM.
WE REALLY WANTED TO ENCOURAGE SMALL-SCALE DEVELOPERS TO DO THE WORK THEMSELVES.
AND SO THAT WAS REALLY HELPFUL.
AND IT ALSO JUST ENLIGHTENED ME TO ALL OF THE REQUIREMENTS WHICH, YOU KNOW, I UNDERSTAND THE REASON FOR THEM BUT STILL FIND THEM TO BE EXCESSIVE.
SO AS WE'RE SORT OF WORKING THROUGH THIS AND TRYING TO DEVELOP OUR HOUSING POLICY WITH THE MAYOR'S HOUSING TASK FORCE AND SOME OF THE RECOMMENDATIONS THAT CAME THERE, I KNOW THAT SOME OF THE RECOMMENDATIONS WERE TO WORK WITH SMALL-SCALE -- TRYING TO FIND OTHER ALTERNATIVE INCENTIVES RATHER THAN JUST THE LARGE DEVELOPMENT INCENTIVES THAT WE'VE BEEN WORKING ON.
SO I HOPE THAT YOU CAN WORK THROUGH SOME OF THE -- MAYBE THE HOUSING DEPARTMENT AND SOME OF THE OTHER DEPARTMENTS TO FIND OUT LIKE REALLY WHAT INCENTIVES CAN WE GIVE PEOPLE SO THAT WE CAN MAKE THAT PART EASIER.
SO SOMEBODY -- I THINK IT WAS JIM BAILEY IN SOME MEETING SAID THAT 48% OF DEVELOPMENT COSTS WERE CITY FEES.
CAN YOU ADDRESS THAT AT ALL? ARE YOU FAMILIAR WITH WHAT THAT MEANS?
>> YEAH, I'M NOT AWARE OF THAT FIGURE.
CERTAINLY I CAN SPEAK TO OUR CITY DEVELOPMENT SERVICES PERMITTING FEES GENERALLY RUN BETWEEN 1% AND 2% OF THE CONSTRUCTION COSTS.
BUT THERE ARE A LOT OF FEES THAT CAN IMPACT DEVELOPMENT, WHETHER IT'S IMPACT FEES FROM SAWS, IF YOU WILL, WHEN YOU TIE INTO THEIR SEWER SYSTEM OR YOU ASK THEM TO BUILD A NEW LINE.
CPS, AS YOU DEVELOP NEW INFRASTRUCTURE.
CERTAINLY AS YOU BUILD ROADS TO MEET OUR CITY CODES, TRAFFIC CODES, UNIFIED DEVELOPMENT CODES.
I WOULD HAVE TO DIG INTO THAT A LITTLE BIT.
THAT SEEMS HIGH BUT I KNOW MR. BAILEY, HE'S A PRETTY SHARP CUSTOMER.
WE CAN SIT DOWN WITH HIM AND LOOK AT THAT.
>> GONZALES: WELL, I THINK IT WOULD BE REALLY IMPORTANT TO KNOW WHAT REALLY THOSE NUMBERS LOOK LIKE.
AND I KNOW AS THE MAYOR IS TRYING TO PUSH AFFORDABLE HOUSING WE KNOW THAT THE BEST HOUSING IS HOUSING THAT ALREADY EXISTS, THE MOST AFFORDABLE HOUSING IS THE HOUSING THAT ALREADY EXISTS.
SO HOW CAN WE JUST MAKE IT EASIER FOR PEOPLE? SO THAT WAS THE POINT OF THE FAIR -- AND I'M GRATEFUL FOR YOU AND YOUR STAFF COMING UP WITH A PRESENTATION THAT REALLY HELPED PEOPLE GET THROUGH THAT PROCESS.
THE OTHER QUESTION THAT I HAD FOR YOU -- SO I DIDN'T SEE IN HERE IN YOUR PRESENTATION THE COST OF THE SOFTWARE.
DID THAT ALREADY GET RESOLVED AND PAID FOR?
SO, AGAIN, I THINK I ALLUDED TO
[02:00:02]
WE'LL HAVE A LOT MORE OF THAT CONVERSATION.WE HAVE HAD A BUNCH OF THOSE CONVERSATIONS WITH YOU.
IT WAS PART OF OUR MID-YEAR FIVE-YEAR FORECAST AS WELL.
AS WE COME TO YOU WITH THE COST OF THE -- PHASE TWO OF THE NEW SOLUTION, WHICH WE ACTUALLY DON'T KNOW YET BECAUSE THE SCORING IS NOT DONE.
BUT IT WILL BE IN THE MILLIONS OF DOLLARS.
WE HAVE THAT BUDGET INCLUDED IN THE CAPITAL BUDGET PORTION OF THE BUDGET DOCUMENT.
SO THERE IS A TOTAL OF AN ADDITIONAL $10 MILLION OF AN ISSUE [INDISCERNIBLE] OF DEBT THAT MICHAEL IS REFERRING TO.
>> GONZALES: IS IT PART OF DEVELOPMENT SERVICES? PART OF A DEDICATED OR ENTERPRISE FUND?
>> IT'S BEING PAID OUT OF THE DEVELOPMENT SERVICES FUND.
YOU'LL SEE ON THEIR FINANCIAL STATEMENT THE DEBT SERVICE PAYMENT FOR THE ISSUANCE OF THAT SELF-SUPPORTING DEBT.
AND THE ACTUAL DEBT IS INCLUDED IN THE CAPITAL BUDGET PORTION OF THE BUDGET DOCUMENT.
I THINK THAT'S REALLY IMPORTANT, OBVIOUSLY, TO GET DONE TO HELP WITH YOUR STREAMLINING THE PROCESS OF ALL OF THESE PERMITS.
YOU KNOW, ALL THESE THINGS ARE RELATED TO WHAT I THINK PEOPLE NEED TO FEEL SAFE IN A SPACE, IN A COMMUNITY, IN A NEIGHBORHOOD, IN A HOME VISIBLE PUBLIC SAFETY OR SECURITY.
AND SO I THINK YOU'RE TAKING CARE OF A LOT OF THOSE THINGS WITH THE PRESENTATIONS THAT WE'VE HEARD TODAY.
BUT THAT'S REALLY ALL THE QUESTIONS I HAVE FOR YOU, MIKE.
AND SO I THINK Y'ALL ARE DOING A GREAT JOB OVER THERE.
AND REALLY I DO HAVE A QUESTION FOR SOLID WASTE, FOR DAVID.
ALSO JUST SORT OF GOING BACK TO THAT THING.
LIKE IF WE WANT PEOPLE TO FEEL SAFE IN OUR NEIGHBORHOODS WE NEED LIGHTING, CLEANLINESS, AND SECURITY WHICH, YOU KNOW, ARE ALL SORT OF CORE THINGS THAT WE DO HERE AT THE CITY.
SO A COUPLE OF MONTHS BACK -- I DON'T KNOW.
TIME GOES BY SO I DON'T KNOW HOW LONG IT'S BEEN THAT WE HAD THE ISSUE WITH THE DIAPERS THAT I WAS OPPOSED TO BECAUSE I FELT IT WAS AN EXCESSIVE FEE OR EXCESSIVE FINE FOR PEOPLE.
DO YOU HAVE ANY INFORMATION ON THAT JUST YET? I DON'T KNOW HOW LONG IT'S BEEN.
SINCE WE ANNOUNCED THE $50 FINE OR FEE FOR DIRTY DIAPERS, PRIOR TO THAT WE WERE AT 150 POUNDS PER HOUR THAT IT WAS GOING THROUGH OUR PROCESSING FACILITY.
IT HAS DROPPED TO 82 POUNDS PER HOUR GOING THROUGH IT.
WE HAVE A FEW OF OUR RESIDENTS, BECAUSE WE OFFER KIND OF LIKE A TUTORIAL, ALMOST LIKE DEFENSIVE DRIVING CLASS.
SO BEFORE THEY PAY THE $50 -- IN OTHER WORDS, THEY RECEIVED A WARNING THE FIRST TIME.
SO THE SECOND TIME WAS FOR THE 50-DOLLAR FEE OR THE FINE.
THEY ELECTED TO GO THROUGH THE TUTORIAL AND WE HAVEN'T SEEN IT AFTER THAT.
SO YOU'VE GOT STILL A HANDFUL.
I'VE GOT SOME ACTUAL NUMBERS FOR YOU.
>> GONZALES: HAVE YOU CONSIDERED USING THAT SAME METHOD WITH OTHER?
THAT METHOD IS FOR EVERYTHING WE DO IN TERMS OF ENFORCEMENT.
SO THIS IS A PERFECT OPPORTUNITY FOR EVERYBODY TO LEARN.
SO AS OF TODAY WE'VE HAD 14 INDIVIDUALS WAIVED TO LEARN.
THAT'S BETTER THAN ANY AMOUNT OF DOLLARS YOU COULD EVER GET, SO THAT WORKED OUT EXTREMELY WELL.
AND THAT WASN'T JUST FOR DIAPERS.
THAT WAS FOR OTHER THINGS THAT THEY DIDN'T QUITE GET RIGHT IN THEIR RECYCLE OR ORGANICS BIN.
>> GONZALES: I'M GLAD TO SEE YOU HAVE SOME RESULTS FROM THAT ALREADY AND THAT IT WAS SUCCESSFUL AND THAT, YOU KNOW, I GUESS AT SOME POINT, YOU KNOW, MAYBE IT'S NOT NECESSARY ANY MORE.
I DON'T KNOW AT WHAT POINT YOU SORT OF READ SUCCESS.
I MEAN, IS IT WHEN YOU HAVE ZERO?
>> YOU KNOW, I ACTUALLY THINK THAT PART OF THE CONTAMINATION OVERALL IS RESIDENTS DOWNSIZE TO THOSE TWO SMALLER CARTS.
I THINK AS WE SEE THAT DEVELOPING WITH THE EDUCATION AND OUTREACH STRUCTURE WE'RE PUTTING IN PLACE, A LOT OF THAT OUTREACH MATERIALS, I JUST THINK OVER TIME IT WILL GET BETTER.
I DON'T KNOW THAT YOU HAVE TO ACTUALLY CHANGE ANYTHING.
I THINK THINGS ARE IN PLACE FOR EVERYBODY TO WORK THROUGH IT.
>> GONZALES: I'M GLAD TO HEAR THAT IT'S WORKING.
[02:05:03]
COMMENT IS THAT YOU DO HAVE GREAT MARKETING.I HAVE COMMENTED THAT OVER THE YEARS THAT YOU REALLY DO A GREAT JOB WITH IT.
CONGRATULATIONS TO YOUR STAFF ON THAT ONE.
I FEEL LIKE I STILL DON'T HAVE AN ORGANICS CART.
DID I MISS IT? AM I SUPPOSED TO REQUEST ONE? I JUST LIVE A FEW BLOCKS FROM HERE BUT WE DON'T HAVE GREEN CARTS.
YEAH, WE'LL GET YOU A GREEN CART TOMORROW MORNING.
>> GONZALES: IN THE NEIGHBORHOOD WE DON'T HAVE GREEN CARTS.
>> YOU SHOULD HAVE THE ORGANIC CART.
SOMEONE WOULD HAVE TO TELL US DO NOT.
>> GONZALES: I THINK MAYBE YOU SKIPPED MY BLOCK.
IF YOU WANT ME TO PERSONALLY BRING IT, I WILL.
>> GONZALES: WELL, I'M SURE THAT MY HUSBAND WOULD REALLY APPRECIATE THAT BECAUSE HE'S THE ONE.
THERE'S USUALLY SOMEBODY IN THE FAMILY WHO REALLY WANTS TO DO THE RECYCLING.
AND SO WANTS TO PARTICIPATE IN ALL THAT.
YEAH, WE DEFINITELY DON'T HAVE ONE AND I JUST KEEP TRYING TO IMAGINE THE WHOLE BLOCK AND I FEEL LIKE WE DON'T.
I'M AT THE 2700 BLOCK OF BUENA VISTA.
>> SOME OF OUR RESIDENTS DO THEIR OWN BACKYARD COMPOSTING.
>> GONZALES: THANK YOU VERY MUCH.
I JUST HAVE COMMENTS FOR HEBER THAT I THINK WE'RE ON THE RIGHT TRACK.
I THINK WE KNOW THAT IT TAKES TIME.
AND I'M ALWAYS GRATEFUL TO KAREN SPEARS, WHO IS MY REPRESENTATIVE TO THE ANIMAL CARE SERVICES BOARD.
AND ALL THE GREAT WORK THAT SHE'S DONE.
I KNOW THAT THIS WAS LIKE THE NUMBER ONE PRIORITY FOR ME WHEN I GOT ON COUNCIL, PARTLY BECAUSE I THOUGHT IT WOULD BE EASY.
I THOUGHT LET ME CHECK OFF THE EASIEST THING FIRST.
LET ME GET RID OF ALL THE DOGS.
AND SO HERE WE ARE FIVE YEARS LATER AND WE HAVEN'T QUITE GOTTEN THERE, BUT WE'RE GETTING BETTER.
IT'S A REALLY NOTICEABLE DIFFERENCE BUT OBVIOUSLY NOT RESOLVED JUST YET.
BUT I THINK WE'RE ON THE RIGHT PATH.
OBVIOUSLY OUR LIVE RELEASE RATE IS IMPROVING.
I THINK WE'RE MAKING GREAT STRIDES AND, YOU KNOW, UNFORTUNATELY I WAS IN THE NEIGHBORHOOD THE OTHER DAY AND I SAW FOUR LOOSE DOGS.
SOMETIMES I GO OUT AND I DON'T SEE ANY, AND THAT'S A REAL BIG IMPROVEMENT BECAUSE IT WAS NEVER LIKE THAT BEFORE.
SOME DAYS I SEE THEM, SOME DAYS NOT.
I THINK YOU'RE MAKING THE RIGHT RECOMMENDATIONS HERE AND I LOOK FORWARD TO CONTINUED SUCCESS.
>> MAYOR NIRENBERG: THANK YOU, COUNCILWOMAN GONZALES.
GREAT SLIDE BUT LOOKING AT THE ADDITIONAL OFFICERS AND WHAT YOU HAVE NOW -- YOU OBVIOUSLY DON'T HAVE TO DO IT NOW, BUT COULD YOU OVERLAY WHERE THOSE OFFICERS ARE LOCATED AT ON THIS HEAT MAP?
>> SO THE NEW OFFICERS ARE BASICALLY GOING TO BE RESPONDING TO THE CALLS FOR SERVICES THAT WE'RE GETTING.
SO THEY WILL BE ASSIGNED TO WHERE THE CALLS COME.
SO THE HEAT MAP IS A PERFECT EXAMPLE OF WHERE THESE OFFICERS WILL BE GOING.
KEEP IN MIND THAT THESE OFFICERS ARE NOT INTENDED TO -- THEY ARE INTENDED TO TAKE THE PROJECTS OR THE CALLS THAT WE ARE CURRENTLY HAVING AND RESPOND TO THOSE CALLS QUICKER AND SPEND MORE TIME AT THOSE CALLS.
THAT'S WHAT THIS INITIATIVE IS DOING IS ALLOWING US TO BE ABLE TO HAVE MORE CRUCIAL CONVERSATIONS AND TO GET TO THOSE NON-EMERGENCY CALLS AT A QUICKER PACE.
AND SO I KNOW WE HAVE SOME OF THE DISTRICT OFFICERS.
WE HAVE OUR FRONT-LINE OFFICERS WHO ARE RESPONDING TO THE CALLS.
AND THEY ARE BEING ALLOCATED WHERE THE CALLS ARE COMING IN.
AND SO OFTENTIMES BECAUSE WE HAVE SOME OF THE DISTRICT OFFICERS, THAT MEANS THAT THE FRONT-LINE OFFICERS ARE ACTUALLY SPENDING MORE TIME IN THE OTHER DISTRICTS.
SO YOU CAN'T KIND OF OVERLAY WHERE THE OFFICERS ARE GOING TO BE LIKE STATIONED AT OR YOU JUSE LOCATION.
YOU GET A CALL AND GO TO WHEREVER IT IS.
>> IF I HAVE A LOCATION WHERE WE HAVE GOING TO SEND AN OFFICER TO THAT LOCATION.
SO THE DISTRIBUTION AND THE WAY THAT WE ARE USING OUR OFFICERS ARE NOT IN ASSIGNED GEOGRAPHICAL LOCATIONS.
YOU'RE IN ZONE TWO AND YOU'RE IN ZONE FOUR.
>> EXCEPT FOR THE FIVE DISTRICT OFFICERS WHO FOCUS ON THOSE AREAS, OF THE AREAS OF HIGH NEED.
IF YOU WERE TO TAKE A LOOK AT THE AREAS PREDOMINANTLY IN THE
[02:10:01]
PURPLES AND REDS.>> SCULLEY: DISTRICTS 1 THROUGH 5.
THEY ARE IN VEHICLES SO THEY AREN'T LIKE STATIONED AT A LOCATION BUT RATHER LIKE OUR EMERGENCY CALLS FOR SERVICE, THEY ARE DISPATCHED CONSTANTLY.
AND IF THEY DO HAVE DOWNTIME THEN THEY ARE DOING EDUCATION, WORKING WITH THE COMMUNITY.
BUT THEY'RE RESPONDING TO CALLS CONSTANTLY.
WE HAVE A DISPATCH OFFICE WHO THEY'VE GOT THE MAP.
ALL OUR VEHICLES ARE GPS AND SO OUR DISPATCH KNOWS EXACTLY WHERE THE OFFICERS ARE.
SO WHEN A CALL COMES IN WHEN AN OFFICER IS MADE AVAILABLE THE OFFICER JUST BASICALLY TAKES THE NEXT CALL THAT HE IS RESPONDING TO.
THAT'S KIND OF WHAT I WAS GETTING OUT.
HOW ARE WE DEPLOYING THEM AND WHAT IS THE METHODOLOGY? I MEAN, DO YOU HAVE THEM STATIONED AROUND TOWN OR THEY COME OUT OF ONE LOCATION AND THEN THEY'RE GONE FOR THE REST OF THE DAY?
>> SO BASICALLY THEY START OFF AT ANIMAL CARE SERVICES.
THEY PICK UP, THEY LOAD UP AND THEY'RE OUT FOR THE DAY.
NOW ONCE THE VEHICLES ARE EQUIPPED WITH AIR-CONDITIONING TO CARE FOR THE ANIMALS, IF THEY NEED TO PICK UP A SICK ANIMAL THAT NEEDS MEDICAL ATTENTION, OBVIOUSLY THEY'RE GOING TO RETURN BACK TO ANIMAL CARE SERVICES TO RECEIVE THE CLINICAL WORK.
OR IF THEY FILL UP THEIR VEHICLE, THAT THEY WILL COME BACK.
BUT OTHERWISE THEY ARE OUT THERE IN THE FIELD FOR THE REST OF THE DAY.
YOU'RE INCREASING BY FOUR POSITIONS.
ARE THOSE GOING -- YOU HAVE PROPOSED AUTHORIZED POSITIONS.
WHERE ARE THOSE FOUR GOING? IN THE GENERAL FUND OR DSD FUND?
>> THIS IS THE TOTAL NET CHANGE.
SO THREE OF THE POSITIONS, THE TWO EXAMINERS AND THE ONE INSPECTOR WILL BE IN THE RESIDENTIAL DEVELOPMENT SERVICES ENTERPRISE FUND.
TWO OF THE CODE OFFICERS ARE ACTUALLY -- SO THREE PLUS TWO IS FIVE.
ONE OF THE POSITIONS THAT'S CURRENTLY HOUSED WITHIN DEVELOPMENT SERVICES, WHICH IS PART OF OUR BOARDING HOME TEAM, IS THE DHS COMPONENT, THE HEALTH SERVICES DEPARTMENT COMPONENT.
ACTUALLY THAT IS BEING MOVED OVER TO THE NEIGHBORHOOD AND SERVICES DEPARTMENT WITH VERO AS PART OF BRINGING SOME OF THOSE HOUSING RESOURCES OVER TO HER.
SO WHILE WE ARE CREATING FIVE NEW POSITIONS WITH THIS BUDGET, ONE OF OUR EXISTING POSITIONS IS BEING MOVED OVER TO THAT DEPARTMENT.
SO THAT'S THE NET FOUR THAT YOU SEE.
SO THREE IN THE ENTERPRISE FUND, THREE IN THE GENERAL FUND AND THE GENERAL FUND POSITION GETS MOVED OVER TO THAT DEPARTMENT.
AND THE WORKLOAD IS DEFINED BETWEEN YOUR DSD FUND AND GENERAL FUND.
DO YOU MOVE THEM BACK AND FORTH AT ALL OR STRICTLY ENTERPRISE FUND VERSUS GENERAL FUND?
>> YEAH SO WHETHER YOU HAVE A ZONING APPLICATION, YOU WANT TO PLAT YOUR PROPERTY, APPEAL TO THE BOARD OF ADJUSTMENT.
WE ISSUE THE PERMITS, WE INSPECT.
ALL OF THAT IS IN OUR ENTERPRISE FUND.
OUR CODE ENFORCEMENT, ALL THE CODE ENFORCEMENT ACTIVITY IS IN THE GENERAL FUND.
NOW CLEARLY THEY'LL PARTNER ON A PROJECT ON SOMEONE'S BUILDING SOMETHING AND HAS A CODE VIOLATION ON THEIR PROPERTY, THEY ARE WORKING TOGETHER.
BUT THERE'S A VERY DEFINED DELINEATION BETWEEN GENERAL FUND AND ENTERPRISE FUND SERVICES.
I JUST WANTED TO KNOW WHERE THOSE ADDITIONAL POSITIONS ARE GOING TO BE GOING.
SOME WILL BE IN ENTERPRISE AND SOME WILL BE GENERAL.
>> PERRY: THE MAJORITY IN THE ENTERPRISE.
>> 2020 IS THE NEXT SCHEDULED UPDATE.
THE UNIFIED DEVELOPMENT CODE REQUIRES OR STATES THAT THEY WILL BE UPDATED EVERY FIVE YEARS.
SO WE WILL START THAT PROCESS -- TECHNICALLY WE'LL START IT NEXT YEAR AS WE'RE GATHERING UP WHAT WE THINK COULD AND SHOULD BE FROM STAFF OR WHAT WE HEAR FROM THE COMMUNITY.
WE START DRAFTING UP POTENTIAL AMENDMENTS.
BUT AT THE END OF CALENDAR YEAR '19, WHICH IS REALLY THE BEGINNING OF FY20, BUT BY MAY 2020 IS THE DEADLINE TO SUBMIT PROPOSED AMENDMENTS.
THEN IT'S ABOUT A FIVE OR SIX-MONTH PROCESS TO GET THOSE TO COUNCIL AND IT GOES THROUGH THE PLANNING COMMISSION, THEIR TECHNICAL ADVISORY COMMITTEE, THERE'S A LOT OF OUTREACH, AND THEN IT EVENTUALLY GETS TO COUNCIL IN DECEMBER -- LATE NOVEMBER, PROBABLY EARLY DECEMBER 2020 AND IT WILL BE IN EFFECT JANUARY 1, 2021.
IT'S IN EVERY FIVE-YEAR CYCLE.
[02:15:02]
SO WE ARE GETTING CLOSE TO IT.WELL, THE POINT I WAS TRYING TO MAKE, WE'RE GOING TO START IN '19, OBVIOUSLY, TO GET READY TO LAUNCH IT IN 2020.
AND I'M ASSUMING YOU'RE GOING TO START GATHERING INPUTS FROM THE DIFFERENT CUSTOMERS OUT THERE AS WELL AS FROM THE DISTRICTS STARTING THAT PROCESS OF COMMITTEES AND THAT KIND OF THING.
IS THAT STARTING IN '19 OR WAITING UNTIL '20?
>> IT WILL LIKELY START LATE IN 2019, WHICH WILL BE FY2020.
WE MEET MONTHLY, AT LEAST MONTH WITH OUR DESIGN DEVELOPMENT COMMUNITY.
AND IF THERE'S A REAL BIG ISSUE RIGHT NOW WE DO HAVE THE AUTHORITY TO INTERPRET THE CODE AND CREATE WHAT'S CALLED A RULE INTERPRETATION DECISION, WHICH IS TO SAY THAT THE CODE IS A LITTLE BIT GRAY HERE.
WE WILL INTERPRET IT AND THEN THAT WILL AUTOMATICALLY BECOME AN AMENDMENT IN 2020.
BUT, AGAIN, WE MEET WITH THEM REGULARLY, MONTHLY.
THE COMMITTEES WILL START PROBABLY AT THE BEGINNING OF FY2020, WHICH IS THE FOURTH QUARTER OF CALENDAR YEAR '19.
SO ABOUT A YEAR FROM NOW WE'LL BE STARTING THAT PROCESS.
BUT THE REAL, YOU KNOW, 90% OF THE LEGWORK IS GOING TO BE IN CALENDAR YEAR 2020.
BUT NO BUDGET IMPACTS AS FAR AS NEEDING EXTRA BUDGET TO GET PREPARED FOR THE UDC REWRITE.
DO Y'ALL STILL GIVE OUT THAT TRIFOLD THAT Y'ALL DEVELOPED, YOU KNOW, TO HAND TO OKAY PAPTS IF THEY HAVE ISSUES WITH -- OCCUPANTS IF THEY HAVE ISSUES WITH PAINTING THEIR HOUSE OR FIXING THEIR HOUSE, WHAT HAVE YOU.
AND I KNOW WE TALKED AT ONE TIME ABOUT ALSO PUTTING IT IN SPANISH.
>> PERRY: IT WAS ENGLISH FIRST, AND -- HAVE Y'ALL PROGRESSED AND --
>> SHANNON: YEAH, WE DO HAVE THAT.
WE -- CLEARLY WE HAVE SOME TRAINING TO IDENTIFY NOT ONLY DOES THIS PERSON HAVE A CODE VIOLATION, BUT IN TALKING WITH THEM, THEY MAY HAVE SOME CHALLENGES.
IT'S THOSE RESIDENTS THAT WANT TO COMPLY BUT THEY HAVE CHALLENGES THAT THEY CAN'T, WHETHER IT BE FUNDS OR, YOU KNOW, THEY HAVE SOME DISABILITY, THEY CAN'T PHYSICALLY GET OUT THERE AND MOW THEIR GRASS OR SOMETHING LIKE THAT, SO WE HAVE A LIST OF RESOURCES, OF GROUPS, THEY'RE KIND OF GROUPS THAT GO AND HELP THOSE CITIZENS.
SO WE ACTUALLY GIVE THEM THAT DOCUMENT.
IT IS -- I BELIEVE IT IS IN SPANISH.
WE CHANGED THAT A COUPLE YEARS AGO.
I'M LOOKING OVER TO MY STAFF TO CONFIRM, YES.
KIND OF WALK THEM THROUGH SOME OF THE ORGANIZATIONS THAT MAYHEM -- MAY HELP THEIR PARTICULAR NEED, MAYBE PICKING UP TRASH AND DEBRIS, MAYBE DOING A SMALL FIX ON THEIR FRONT PORCH THAT'S HAVING SOME ISSUES.
WE TRY TO CONNECT THOSE THAT IS PART OF OUR JOB, WE USE A TOOL TO DO THAT.
GLAD TO HEAR Y'ALL ARE STILL DOING THAT, AND COULD BE EXPANDED ALSO ESPECIALLY WITH THIS NEW BUDGET OF ADDITIONAL OPPORTUNITIES, CITY-FUNDED PROGRAMS TO HELP THEM OUT.
COMPUTER SYSTEM WITH GIS OVERLAY SYSTEM.
I KNOW WE TALKED ABOUT THAT ABOUT POSSIBLY GETTING OUR COMPUTER SYSTEM TO KIND OF FOLLOW THE LEAD OF SAWS WHERE, YOU KNOW, EVERYTHING IS ON A GIS SYSTEM AND IT'S OVERLAID WITH TCI PROJECTS.
YOUR PERMITTING PROCESS, CPS, SAWS, WHERE YOU COULD HAVE AN OVERLAY SYSTEM SHOWING WHERE THE ACTIVITIES IS, BECAUSE, YOU KNOW, THERE'S STILL THE FRUSTRATION OF, YOU KNOW, ROAD CUTS FROM -- THROUGH A BRAND-NEW ROAD, THOSE KINDS OF ISSUES.
AND I THINK THAT SYSTEM WOULD HELP DECON FLICT SOME OF THOSE THINGS.
WHERE ARE WE INVESTIGATING THAT ON WHEN WE CAN DO THAT?
WHEN WE HAD THAT CONVERSATION, WE WERE TALKING A LOT ABOUT THE DEVELOPMENT SERVICES SYSTEM, WHICH WILL HAVE A LOT OF THAT COMPONENT, SO OUR RESIDENTS GEOGRAPHICALLY CAN SEE, WHAT PERMITS, WHAT CODE VIOLATIONS, WHERE THEY'RE AT.
BUILDING ON, WHAT OUR 3-1-1 SYSTEM HAS, CALLED FOR SERVICE THROUGH OUR SAPD SYSTEM.
WE'VE HAD DISCUSSIONS WITH GREG AND HIS TEAM BECAUSE, REMEMBER, THE BUILD SA SOLUTION, IT'S -- THE PROGRAM IS CALLED EXCELLA, AND IT'S REALLY INTENDED TO BE THE ENTERPRISE SOLUTION FOR THE CITY.
CLEARLY THE BULK OF IT, THE FIRST MAJOR LIFT WILL BE THE PERMITTING SYSTEM, BUT IT IS ACTUALLY A PERMITTING SYSTEM FOR THE ENTIRE CITY SO WE CAN LATCH ON -- THIS IS A COUPLE LATER YEARS DOWN THE ROAD WHEN WE GET TO THAT, BUT AS AN ENTERPRISE SYSTEM, ALL THAT DATA WILL BE COLLECTED AND HAVE SOME SORT OF OVERLAY SYSTEM GOAF GRAPHICAL -- GEOGRAPHICAL GIS, THAT'S STILL SOMETHING WE'RE TALKING ABOUT.
I WOULD CERTAINLY CONTINUE THAT CONVERSATION WITH YOU, OUR RESIDENTS AND I.T. AS WE MOVE FORWARD.
[02:20:02]
ANYTHING IN THAT, IN THE '19 OR.>> SHANNON: YEAH, I DON'T KNOW.
SO I GUESS PART OF OUR BIG PICTURE, SO THE BUILD SA IS GOING TO HAVE PERMITS AND ZONING, SO THAT WILL ALL BE BUILT INTO MY PIECE.
YOU'RE ASKING WHETHER WE'RE ADDING ON THE TCI STREET ROAD CLOSURES AND SOME OF THOSE OTHER COMPONENTS.
>> SCULLEY: NOT IN THIS BUDGET, BUT IT IS SOMETHING THAT WE CAN WORK ON IN THE NEXT PHASE.
WE WANT TO GET THIS UP AND RUNNING SUCCESSFULLY, AND THEN WE CAN LOOK AT THAT.
AND I WOULD JUST ADD ON THE RIGHT OF WAY CUTS, SO TODAY WE ARE COORDINATING WITH SAWS AND CPS WHENEVER WE DO A ROAD PROJECT, WE DO THAT JOINTLY WITH CPS AND SAWS, SO IT'S DESIGNED BY ONE ENGINEERING GROUP AND CONSTRUCTED BY ONE CONTRACTOR.
WHEN YOU SEE A STREET TORN UP AFTER IT'S BEEN RE- -- THAT MEANS THERE'S AN EMERGENCY UNDERGROUND, THERE'S A WATER LEAK OR A SEWAGE LEAK OR ENERGY EMERGENCY WHERE THERE'S A CUT GAS LINE OR SOME KIND OF MALFUNCTION.
IN THE FUTURE WE WILL BE ABLE TO EXPAND THE SYSTEM, BUT IT'S NOT PROPOSED IN THIS BUDGET THIS YEAR.
SO IT'S STILL ON THE HORIZON TO LOOK AT.
I'M TALK ABOUT CITY AS WELL AS COUNTY, YOU KNOW, CPS, SAWS, EVERYBODY THAT TOUCHES A PIECE OF DIRT OUT THERE REALLY NEEDS TO BE INCLUDED IN THIS PROGRAM.
>> PERRY: MR. DAVID? SLIDE 6 AND 7.
JUST GENERALLY, WHAT IS THAT INCREASE FOR ON -- YOU'VE GOT A CHANGE AND AN ADDITIONAL 7.6 --
I'LL -- WE HAVE ABOUT 1.5 MILLION FOR THE ACTUAL SERVICE CENTERS.
WE HAVE OUR TWO NEW SERVICE CENTERS THAT'S ABOUT A MILLION AND A HALF.
WE ALSO HAVE ABOUT A MILLION IN THE LEASE RATE FOR OUR TRUCKS.
WE'RE DOING -- GOING FROM EIGHT-YEAR REPLACEMENT TO A SIX-YEAR REPLACEMENT.
ANOTHER MILLION'S FOR CARTS AS WE WORK TO REPLACE CARTS.
A LOT OF OUR BLUE CARTS HAVEN'T BEEN REPLACED YET.
THEY'RE 10 YEARS OLD, SO THOSE ARE PART OF THAT.
AND WE'LL HAVE ABOUT A MILLION IN CART DELIVERIES WITH THE CONTRACT, THE SERVICE CONTRACT THAT I MENTIONED EARLIER IN MY PRESENTATION.
AND PROBABLY CLOSE TO 2 MILLION IS IN PERSONNEL.
>> PERRY: ADDITIONAL PERSONNEL?
>> MCCARY: NO, NOT ADDITIONAL, JUST YOUR REGULAR INCREASES AND CPIS AND STUFF LIKE THAT.
TALKING ABOUT THAT AND THE VEHICLE AND EQUIPMENT FLEET MAINTENANCE, HAVE YOU LOOKED AT WHAT THE ECONOMIC IMPACTS ARE IF WE CONTINUE -- AND I'M ASSUMING YOU MAINTAIN ALL OF OUR HEAVY EQUIPMENT HERE, ABOUT MAYBE --
>> PERRY: -- YOU KNOW, THAT'S NOT REALLY A CORE COMPETENCY AT SOLID WASTE.
WE'RE GOING INTO OUR FIFTH YEAR.
OUR ACTUAL RATES NOW ARE ABOUT $77 PER HOUR.
ALL OF THE PRIVATE COMPANIES ARE CHARGING 89 AN HOUR, 120, $130 AN HOUR TO DO REPAIRS.
AND THE TIMELINESS OF THEM IS WHAT SUFFERS SOMETIMES.
WE'LL DO WHAT WE CALL SUBLETS, ALLOW ANOTHER COMPANY TO COME IN AND LOOK AT CERTAIN REPAIRS, AND WHEN THEY DRAG ON, DRAG ON AND WE'RE WITHOUT THAT PIECE OF EQUIPMENT ON THE ROUTE, WE BRING IT IN-HOUSE, WE FIX IT, AND OUR TEAM, THEY'RE JUST TOP NOTCH MECHANICS.
>> PERRY: AND THE COST DIFFERENTIAL THERE.
>> MCCARY: WE ACTUALLY SAVE MONEY.
WE'VE BEEN ABLE TO REDUCE OUR MONEY FOUR YEARS STRAIGHT AS A RESULT OF THE -- THOSE SUBLETS -- ON THE SUBLET SIDE, WHAT WE SEND OUT TO CONTRACTS.
THAT'S WHAT'S REDUCED EVERY YEAR, SO IT HELPS OFFSET JUST THE REGULAR COST OF METAL AND OTHER THINGS THAT TYPICALLY INCREASE OVER TIME.
>> PERRY: SO YOU'VE ACTUALLY GOTTEN QUOTES FOR FLEET MAINTENANCE BEFORE FOR CONTRACTING OUT THE ENTIRE --
I'M GOING TO BRING OUR DEPUTY UP.
COUNCILMAN, WE HAVE ABOUT 12 TO 15 REPAIR CONTRACTS THAT WE USE EVERY YEAR, AND THOSE
[02:25:01]
ARE FOR -- THAT'S NOT COUNTING WARRANTY WORK.BUT WE DO SEND EQUIPMENT TO THOSE VENDORS TO MAKE REPAIRS, MOSTLY THOSE ARE REPAIRS THAT ARE LONG-TERM OR TAKE A LONG TIME.
THE KEY FOR US IS GETTING A $300,000 GARBAGE TRUCK ON THE ROAD, SO WE WANT TO DO THAT QUICKLY.
AND I CAN TELL YOU FROM OUR EXPERIENCE THAT USING THE VENDORS IS NOT ALWAYS QUICK.
THERE IS A AUDIT THAT WAS CONDUCTED THIS YEAR OF OUR FLEET MAINTENANCE SECTION, AND I BELIEVE IT'S ACTUALLY GOING TO BE ON THE AUDIT COMMITTEE TOMORROW, BUT WE DID RECEIVE A FAVORABLE FINDING FOR MANAGEMENT OF THAT.
>> MCCARY: SEE WHY IT PAYS TO HAVE DEPUTIES.
SO THE RECYCLING CONTAMINATION RATE IS GOING DOWN.
>> PERRY: YOU HAD GIVEN US A STATISTIC THAT IF WE COULD KEEP IT UNDER A CERTAIN PERCENTAGE, WE WOULD SAVE LIKE A MILLION DOLLARS A YEAR? WHAT WAS THAT STATISTIC, I CAN'T REMEMBER THAT.
>> SCULLEY: THAT WAS DIRTY DIAPER.
>> SCULLEY: JUST ON DIRTY DIAPER.
SO WE HAVE TO GET -- AND THE QUESTION CAME UP EARLIER, WE WERE AT 150-POUNDS A DAY -- OR AN HOUR CONTAMINATION, WE HAVE TO GET BELOW 50.
>> SCULLEY: AND THAT WILL US THE 1 MILLION.
>> MCCARY: THAT WILL SAVE US AT LEAST HALF OF IT.
>> SCULLEY: SO A COUPLE OF YEARS AGO, WHEN OUR CONTRACTOR THAT RUNS THE TRANSFER STATION CAME TO US AND DAVID AND I HAD TO SIT DOWN AND RENEGOTIATE THE CONTRACT BECAUSE OUR DIRTY DIAPER CONTAMINATION WAS THE HIGHEST IN THE COUNTRY.
AND SO WE HAD TO PUT IN PLACE SOME STRATEGIES AND PAY MORE BECAUSE OF THAT CONTAMINATION RATE.
AND SO IT WILL GO BACK TO A -- 1 MILLION IN SAVINGS.
SO THAT'S NOT REALLY COUNTED INTO THIS CONTAMINATION RATE HERE ON THIS SLIDE.
>> MCCARY: NO, THAT'S SEPARATE, AS THE CITY MANAGER POINTED.
THAT DOESN'T INCLUDE THIS SLIDE EITHER, ON WHAT THE --
THE FIRST ONE IS THE BLUE CARTS.
>> PERRY: SHOULDN'T WE BE ABLE TO SHOW A SAVINGS IN THESE AREAS, IN THESE TWO SLIDES, I MEAN, OVERALL? WE'RE REDUCING THOSE CONTAMINATION RATES, SO ISN'T THERE A SAVINGS ASSOCIATED WITH THAT?
SO ONE OF THE QUESTIONS THAT I ANSWERED EARLIER FOR THE ORGANICS, THE FAVORABLE SIDE, IS ABOUT $5 PER TON FAVORABLE.
THAT ACTUALLY GETS BETTER AS THE PERCENT OF CONTAMINATION GETS LOWER.
BECAUSE THAT ALSO MEANS THAT YOU DON'T HAVE ANY COMPROMISING OF THOSE THAT DID RECYCLE RIGHT, OR IN THIS CASE, COMPOSTED CORRECTLY.
SO THE IDEAL IS TO CONDITION TO GET -- CONTINUE TO GET THAT NUMBER TO GO DOWN.
JUST LIKE ANYTHING ELSE, IT'S FAVORABLE FOR US IN BOTH ACCOUNTS, REGARDLESS IF IT'S BLUE OR GREEN.
>> PERRY: YEAH, AND MY WHOLE POINT HERE IS ABOUT THE DIRTY DIAPER THING, THE CONTAMINATION RATES ON THESE TWO SLIDES HERE, WE'RE SAVING MONEY BY NOT DOING THOSE BAD THINGS TO CONTAMINATE WHAT WE'RE TRYING TO DO, ORGANICS OR RECYCLING, THAT KIND OF THING.
AND I KNOW WE PASSED AN ORDINANCE ABOUT THE $50 FINE, I THINK THAT'S WHAT IT IS, 50-DOLLAR FINE FOR CONTAMINATION?
>> MCCARY: DIRTY DIAPERS, YES, SIR.
>> PERRY: IF WE'RE SAVING, AND I DON'T KNOW WHAT IT IS, BUT IF WE'RE SAVING X AMOUNT OF DOLLARS OUT THERE SOMEWHERE, CAN WE SOMEHOW OFFER INCENTIVES TO PEOPLE THAT ARE DOING IT RIGHT INSTEAD OF USING THE THE HAMMER TO FINE PEOPLE THAT ARE DOING IT WRONG, BUT HELP THOSE THAT ARE DOING IT RIGHT? LET'S HAVE AN INCENTIVE OUT THERE SOMEWHERE.
>> MCCARY: ACTUALLY, OUR CART DOWNSIZING PROGRAM IS THE INCENTIVE.
THINK ABOUT IT, SMALL CART, YOU CAN SAVE $120.
MEDIUM-SIZED CART, YOU CAN SAVE $96.
IT MEANS JUST RECYCLE RIGHT, PLACE IT IN THE RIGHT CART.
WE CAN ALL DO IT, IT CAN ALL BE DONE.
>> PERRY: I TOTALLY UNDERSTAND.
>> MCCARY: THAT IS THE INCENTIVE.
>> PERRY: JUST BECAUSE YOU HAVE A SMALLER CART, DOESN'T MEAN THEY'RE GOING TO RECYCLE CORRECTLY.
SOME PEOPLE WILL AND SOME PEOPLE WON'T.
[02:30:02]
IDEAL BEHIND THE CART DOWNSIZING.I'D REALLY LIKE FOR Y'ALL TO TAKE A LOOK AT THAT, OKAY, FROM BUDGET TO BUDGET, IF WE CAN REDUCE THESE RATES, WE'RE GOING TO HAVE X DOLLARS OF SAVINGS, CAN WE HAVE SOME KIND OF INCENTIVE PROGRAM FOR THOSE THAT DO IT RIGHT?
>> MCCARY: WE CAN ALWAYS LOOK INTO THAT, COUNCILMAN.
>> PERRY: THAT WOULD BE GREAT.
THAT'S ALL I'M ASKING, TO TAKE A LOOK AT THAT.
WHY THE -- YOU KNOW, WE HAD A GOOD TREND GOING UP THERE AND ALL OF A SUDDEN WE'RE -- WE DIP DOWN HERE BEFORE IT GETS INTO THE DOTTED LINE THERE.
>> MCCARY: SO WHAT'S HAPPENING IS WE HAD ANTICIPATED THAT WE WOULD HAVE MORE PEOPLE CART DOWNSIZING.
SO WHEN YOU HAVE THE GAP BETWEEN THE SMALLEST AND THE LARGEST CART NOT OVER $5, THEN THAT'S WHY WE STILL HAVE 92% OF OUR CUSTOMERS WITH THE LARGER CART.
NOW, KEEP IN MIND THAT THE BLUE AND THE GREEN CART COULD STAY A 60 -- A 96-GALLON CART, IT COULD STAY THE BIG ONE, BUT YOU'LL SEE THIS REALLY SHAPE WITH THE $10 GAP, AND, OF COURSE, NEXT YEAR IS THE SAME THING.
YOU HAVE TO WORK TOWARD GETTING THAT PERCENTAGE THAT ON THE 96-GALLON CART DOWN TO EITHER THE MEDIUM OR THE SMALL CART.
BECAUSE THINK ABOUT IT, WHEN THEY DON'T SHIFT, IT'S GOING INTO THE LANDFILL.
WHEN THEY DON'T SHIFT, IT'S NOT GOING IN THE BLUE OR THE GREEN CART.
SO THERE'S MORE TRASH GOING OUT AND LESS RECYCLABLES OR COMPOSTING GOING ON.
THAT'S WHY WE'RE TRYING TO GET --
>> PERRY: WELL, IF YOU GO TO THE NEXT SLIDE.
>> PERRY: SO IT'S A GOOD TREND GOING ON, THE MATERIAL LANDFILL, I -- AGAIN, WHEN YOU COMPARE THE TWO, THE LANDFILL IS GOING DOWN, BUT YOUR RECYCLABLE MATERIALS ARE GOING DOWN ALSO. I JUST DON'T -- SOMETHING IS NOT --
>> MCCARY: THE RECYCLABLES ARE ACTUALLY GOING UP.
>> PERRY: WHAT I'M LOOKING AT, THE LAST SEGMENT THERE BEFORE YOU GET INTO THE GOAL
>> COUNCILMAN, I'D LIKE TO ADD A CHALLENGE THAT WE HAVE.
WE'RE TALKING ABOUT TONS FOR BOTH OF THESE.
>> RECYCLABLES ARE ACTUALLY GETTING A LITTLE LIGHTER.
ACTUALLY ALL PACKAGING IS GETTING LIGHTER, SO IT'S BECOMING MORE AND MORE DIFFICULT.
WE RECENTLY DID A STUDY TO SHOW THAT EVEN THOUGH THOSE TONS, AS YOU CAN SEE, ARE SLIGHTLY DOWN, THE VOLUME HAS GONE UP ABOUT 20% OVER ABOUT 10 YEARS' TIME.
THE DIFFERENCE, AND THE MAJOR DIFFERENCE, IS THE COMPOSITION OF THE RECYCLABLES.
WE USED TO GET NEWSPAPERS, FOR EXAMPLE, WE USED TO GET A LOT OF NEWSPAPERS.
AND THAT WAS A REAL HEAVY, VERY DENSE MATERIAL.
AND SO THAT'S THE REASON YOU'RE SEEING THAT.
THE VOLUME IS GOING UP, THE TONS, A LITTLE BIT MORE DIFFICULT TO CAPTURE THOUGH.
>> PERRY: NOW, TO ME, I LIKE THAT ANSWER, BECAUSE THEN THAT EXPLAINS THAT DIP ON THE RECYCLABLE, YOUR LANDFILL IS STILL GOING DOWN, BUT YOUR RECYCLABLE IS GOING DOWN ALSO, SO, TO ME, THERE SHOULD BE A CORRESPONDING GOING UP WITH THE RECYCLABLE AND DOWN WITH THE LANDFILL.
GO BACK TO MY LAST QUESTION HERE, THANK GOODNESS, RIGHT? SLIDE 29.
THE LID IS BLACK, BUT IT'S BROWN.
>> MCCARY: I MUST BE COLOR BLIND, BECAUSE THAT'S BLACK.
>> MCCARY: AFTER OUR DISCUSSION, WE DID GO TO YOUR COMMUNITY JUST TO SEE WHAT SOME OF YOUR NEIGHBORS ARE -- COLOR THEIR CARTS WERE.
>> MCCARY: AND IT HAS A BLACK LID, THE WHEELS ARE BLACK, BUT THE CART ITSELF IS DARK BROWN, SO... I KNOW.
>> PERRY: I'M JUST COLOR BLIND.
>> MCCARY: YOU'RE VERY WELCOME.
>> MAYOR NIRENBERG: THANK YOU, COUNCILMAN PERRY.
>> VIAGRAN: THANK YOU, EVERYONE FOR YOUR PRESENTATIONS.
HEBER, THANK YOU FOR YOUR PRESENTATION AND SWOM SANDOVAL BRINGING SOME CHEER BY LETTING US HAVE OUR
[02:35:01]
LITTLE PETS ON THE SLIDE SHOW.THANK YOU TO KATHY DAVIS AND ALL OF OUR BOARD MEMBERS, I REALLY APPRECIATE ALL THE WORK THAT YOU DO.
I WANTED TO TALK ABOUT NUMBERS, AND I ALSO WANTED TO TALK ABOUT OUR ANIMAL CARE OFFICERS.
YES, WE'VE SEEN SOME GREAT INCREASES.
WE STILL DO HAVE THOSE STRAY AND ROAMING, AND I WILL SAY AFTER THESE COUPLE OF YEARS, I'VE LEARNED THE DIFFERENCE BETWEEN -- AUDIO] -- STRAY, ALL OF THE DIFFERENT TERMS THAT WE NEED TO KNOW, SO THANK YOU FOR DOING THAT.
AND YOU DO HAVE A TEAM OF PEOPLE WHO ARE PASSIONATE, WHO CARE AND WHO ARE DEDICATED.
WHEN IT COMES TO DISTRICT OFFICERS, I KNOW MY DISTRICT OFFICER, OFFICER WHITE, THEY HAVE A LOT OF RESPONSIBILITIES THAT THEY HAVE TO DO, NEIGHBORHOOD MEETINGS, THE POP PROGRAM, AND CERTAIN COUNCIL REQUESTS AS WELL.
BUT IT ALSO MAKES IT DIFFICULT FOR SOME OF THE OFFICERS TO MEET THEIR QUOTAS THAT THEY NEED TO MEET, SO HOW DO YOU COUNTER THAT TO MAKE SURE THAT IF THEY'RE NOT MEETING THAT QUOTA OF HAVING TO BRING IN -- TAKE IN PETS OR PICK UP THE -- NOT PETS, BUT THE STRAY AND THE LOOSE, THE ROAMING DOGS OR ANIMALS, THAT THEY MEET THE QUOTAS THAT THEY'RE PERFORMANCE, I GUESS, IS NOT NEGATIVELY IMPACTED?
>> SO WE HAVE A WIDE VARIETY OF OFFICERS WHO DO DIFFERENT RESPONSIBILITIES.
AND OVER THE COURSE OF THE LAST SEVERAL YEARS, WE'VE KIND OF HONED IN ON BASED UPON WHAT THOSE RESPONSIBILITIES, WHAT THE AVERAGE EMPLOYEE IS ABLE TO DO AND IS ABLE TO PERFORM.
AND SO THAT'S WHERE A LOT OF THAT HONING IS.
OBVIOUSLY, THERE'S SOME SPECIAL PROJECTS THAT COME INTO PLACE, AND WHEN THOSE SPECIAL PROJECTS COME INTO PLACE, IT'S LIKE WITH EVERYBODY ELSE OF, I'M NOT ABLE TO GET TO THIS, BUT I OVERACHIEVED OVER HERE, AND SO IN THE END, IT WASHES OUT OR IT BECOMES NEUTRAL.
>> SO I DON'T KNOW IF THAT ANSWERS THAT QUESTION.
IT HELPS ANSWER THAT QUESTION.
AND HOW MANY OFFICERS DO YOU HAVE OUT CITYWIDE EVERY DAYPROING -- DAY DAY PO TROLLING BEING PROACTIVE FOR THOSE LOOSE ANIMALS.
>> LATE AS OUR OFFICER GOES HOME, USUALLY 11:30 AT NIGHT.
AT ANY POINT IN TIME, ON WEDNESDAYS ARE GENERALLY THE -- WE BASICALLY HAVE ALL OF THEM OUT ON WEDNESDAY AT ONE POINT IN TIME, WHETHER IT BE IN THE MORNING OR IN THE EVENING.
>> VIAGRAN: SO YOU HAVE ALL 37 OUT AT ONE TIME.
>> ON WEDNESDAYS, FOR THE MOST PART, WE'LL HAVE THEM ALL OUT AT THAT DATE, BUT THROUGHOUT THE WEEK, THEY WERE --
>> VIAGRAN: I MEAN, WHY WEDNESDAY? JUST ALL THE STRAY LOOSE ANIMALS COME OUT ON THAT DAY.
>> WEDNESDAY PROVIDES A GOOD OPPORTUNITY OF BEING ABLE TO DO IN-SERVICE TRAINING WITH STAFF.
SO WE DO KIND OF ALIGN IT SO WE CAN EFFECTIVELY TEACH AND TRAIN AND HELP THE STAFF.
BUT THE NUMBER OF OFFICERS THAT WE HAVE OUT AT ANY POINT IN TIME CAN RANGE ANYWHERE FROM ON OUR SLOW -- ON OUR LOW DAYS FROM AS LOW AS 12 TO AS UP AS 37.
>> WE DISTRIBUTE THE OFFICERS BASED ON WHEN WE ARE RECEIVING A CALL VOLUME.
>> VIAGRAN: AND THOSE AREN'T THE DISTRICT OFFICERS DEDICATED TO OUR COUNCIL DISTRICTS, OR DOES THAT INCLUDE THOSE AS WELL?
>> THE 37 DOES INCLUDE -- IT'S BASICALLY ALL OF THE OFFICERS THAT ARE OUT THERE.
SO, FOR EXAMPLE, FIRST RESPONDERS OUT OF THE 37 OFFICERS, WE HAVE ABOUT 14 OF THEM THAT ARE DEDICATED TO DO FIRST RESPONSE.
AND THEY RANGE FROM THROUGHOUT THE DAY ANYWHERE FROM ABOUT SEVEN OR EIGHT OF THOSE TYPE OF OFFICERS, BUT KEEP IN MIND THAT WE HAVE THE FIRST RESPONDERS, WE HAVE OUR SWEEPS TEAM, WE HAVE OUR -- THE DISTRICT OFFICERS, OUR BITES, OUR INVESTIGATION TEAM.
AND SO WE'VE BROKEN THEM OUT INTO THE SPECIALTIES THAT THEY ARE TO BE ABLE TO DO A BETTER SERVICE.
>> VIAGRAN: SO THE 37 ARE BROKEN OUT INTO SPECIALTY TEAMS? SO WE DON'T HAVE JUST SOME OFFICERS PATROLLING FOR STRAYS, BEING PROACTIVE?
>> ALL OFFICERS ARE ARE TRAINED TO BE ABLE TO RESPOND.
>> VIAGRAN: IF THEY'RE RESPONDING TO A CALL THAT THEY GOT AND THEY SEE SOMETHING ON THE STREET, THEY CAN'T STOP AND PICK UP THAT ONE BECAUSE THEY'RE RESPONDING TO SOMETHING ELSE.
>> IF THEY'RE RESPONDING TO A PRIORITY CALL, LIKE A PRIORITY ONE, THEN ABSOLUTELY, THEY NEED TO GO TO THAT CALL.
IF THEY SEE SOMETHING THAT NEEDS TO BE ADDRESSED THE OFFICERS DO HAVE THE FLEXIBILITY TO BE ABLE TO CALL IN DISPATCH AND SAY, HEY, I'M SEEING THIS GOING ON.
AND THE DISPATCH TEAM WHICH SEES THE GLOBAL TEAM WILL SAY GO AHEAD AND RESPOND, OR THEY'LL SAY KEEP GOING TO YOUR CALL, I'LL HAVE SOMEBODY ELSE GO TO THAT LOCATION.
>> VIAGRAN: YES, I'M GETTING INTO THE WEEDS IN THIS, BUT I NEED TO BECAUSE THIS IS WHAT WE'RE PUTTING OUR MONEY ON AND THIS IS WHAT MY RESIDENTS ARE ASKING FOR, AND THEY'RE ASKING FOR MORE OFFICERS AS WELL, MORE ACS
[02:40:02]
OFFICERS IN THE AREA, BECAUSE OUR OFFICER IS DOING A GREAT JOB, AND HE'S RESPONDING TO THE CALLS FROM THE NEIGHBORHOODS AND THE COMMUNITIES, BUT THEN, OF COURSE, JUST LIKE MANY OF OUR DISTRICTS, IT'S A LARGE DISTRICT, AND THERE'S STILL OTHER AGGRESSIVE ANIMALS, WE HAD PACKS OF DOGS THAT UNFORTUNATELY KILLED ONE OF THE NEIGHBOR'S DOGS, AND THEY HAD CALLED ACS AND SAID THERE WAS A BITE, AND THAT ANIMAL WAS STILL LEFT NEXT DOOR, AND THEN ANOTHER PACK OF ANIMALS KILLED SOMEONE'S HORSE BECAUSE THEY WERE ALL IN AND AROUND THE RIVER AND THEY GOT TOGETHER.SO WE HAVE MULTIPLE ISSUES GOING ON IN AND AROUND OUR AREA, WHICH I KNOW YOU KNOW, BUT THIS IS SOMETHING THAT WE'RE CONSTANTLY -- I'M BEING HELD ACCOUNTABLE, SO I NEED TO HOLD YOU ALL ACCOUNTABLE AND MAKE SURE THAT WE NEED TO GET THOSE DOLLARS OR THEIR SERVICES OR THOSE GAPS FILLED WHERE WE NEED TO GET THEM FILLED.
IF IT'S ADDING MORE THAT ARE GOING TO BE PROACTIVE IN AND AROUND THE CITY, KIND OF LIKE OUR CODE ENFORCEMENT OFFICERS AS WE DO THEM.
>> AND THAT'S WHERE THE ADDITIONAL POSITIONS THATWE ARE GETTING, THE FOUR ADDITIONAL POSITIONS ARE INTENDED TO BE ABLE TO DO THAT.
>> VIAGRAN: IS FOUR SUFFICIENT OR IS FOUR HOW MUCH WE CAN AFFORD RIGHT NOW.
>> FOUR IS GOING TO TAKE US TO THE NEXT STEP.
OBVIOUSLY WE CAN TAKE A LOOK AT WHAT ARE THE WISHES AND WHAT ARE THE THINGS THAT WE'RE ABLE TO DO, BUT REALLY IT'S WHAT'S THE NEXT STEP.
I BELIEVE THAT FOUR POSITION WILL GET US TO THE NEXT STEP.
ONE OF THE OTHER THINGS I WANTED TO TALK ABOUT WAS YOU DIDN'T HAVE THESE NUMBERS ON HERE, BUT I WANT TO ENCOURAGE YOU, EVERY TIME WE HAVE THESE NUMBERS -- THIS CONVERSATION ABOUT OUR PETS OR THE ANIMALS, WE NEED TO TALK ABOUT THIS NUMBER BECAUSE IT'S ABOUT PET OWNER RESPONSIBILITY.
AND WHY WE'RE DOING ALL OF THIS, WHAT WE'RE DOING AND WHY WE'RE INVESTING SO MUCH MONEY.
IT'S BECAUSE THE SHELTER INTAKE YOU HAD THIS YEAR, THE -- IT'S 31,336.
AND THE LIVE RELEASE ADOPTION IS 6,911.
>> SO ON ADOPTION IS AROUND 7,000, YEAH.
>> VIAGRAN: AND THE LIVE RELEASE RESCUES, 13,180.
>> VIAGRAN: THAT'S GREAT, RIGHT?
>> VIAGRAN: BUT HOW MANY ARE BEING EUTHANIZED AUDIO] -- THIS YEAR.
SO WE ARE ANTICIPATING END OF THE YEAR WITH MAYBE 2500.
NOW, KEEP IN MIND THAT WHEN WE TAKE A LOOK AT THE TOTAL QUANTITY OF PETS THAT ARE BEING EUTHANIZED, THAT ALSO INCLUDES THAT POPULATION OF PET THAT WE ARE EUTHANIZING TO ALLEVIATE PAIN AND SUFFERING.
>> VIAGRAN: RIGHT, THAT WAS GOING TO BE MY NEXT QUESTION, BECAUSE YOU HAVE THE -- THOSE THAT ARE IN PAIN AND SUFFERING, THOSE THAT HAVE BEEN AGGRESSIVE AND REALLY TOUGH SITUATIONS AS WELL.
THERE ARE DIFFERENT CATEGORIES, TOO.
SO AN IMPORTANT THING TO OPEN ADMISSION SHELTER, AND THERE IS A UNIQUE POLICY DIFFERENT BETWEEN AN OPEN ADMISSION SHELTER AND WHAT IS REFERRED TO AS A NO-KILL FACILITY.
A NO-KILL FACILITY IS A FACILITY THAT HAS MADE THE POLICY DECISION THAT IF THEY REACH CAPACITY, THEY SHUT THEIR DOORS AND THEY DO NOT BRING IN ANY MORE ANIMALS.
AS A SHELTER THAT HAS THE RESPONSIBILITY TO ALSO ENFORCE THAT SAFETY ELEMENT, WE DON'T GET THE LUXURY TO BE ABLE TO JUST SIMPLY CLOSE THE DOOR WHEN THEY'RE FULL, WHICH MEANS THAT THERE IS A COMPONENT THAT STILL EXISTS OF PETS THAT ARE BEING EUTHANIZED FOR SPACE.
WE TALK ABOUT THE 2500, IT'S NOT THE FULL 2500.
AND THAT'S -- AND SO WE'RE TALKING ABOUT PROBABLY MAYBE HALF OF THAT IS WHERE WE'RE AT.
SOME OF THE PROGRAMS SUCH AS WE'RE DOING THIS NEXT YEAR WITH THE K9S FOR WARRIORS, THEY'RE GOING TO BE FOCUSING ON THOSE HARDER TO PLACE PETS, BECAUSE THEY ARE THE LARGER PETS.
THEY ARE THE SAN ANTONIO BROWN DOG THAT WE KNOW SO VERY WELL, BUT THOSE TYPE OF PETS WORK VERY WELL WITH WHAT K9S FOR WARRIORS IS GOING TO BE -- WHAT THEIR SERVICE IS GOING TO BE PROVIDING.
AND SO WE'VE GOT TO KEEP IN MIND THAT I RECOGNIZE THAT THERE IS THAT COMPONENT OF EUTHANASIA THAT STILL EXIST EXISTS, AND WE WILL CONTINUE TO WORK ON THAT TO BE ABLE TO SEE WHAT ELSE WE'RE ABLE TO DO.
>> VIAGRAN: AND ALSO MY POINT IN POINTING OUT IS THAT IT'S 31,336 ANIMALS THAT ARE BEING PICKED UP, OR SHELTER INTAKE.
THAT'S A LARGE NUMBER THAT WE AS SAN ANTONIANS NEED TO STEP UP TO THE PLATE AND BE RESPONSIBLE FOR, PERIOD.
SO THAT'S ONE -- THAT'S THE REASON THAT I, WE AS
[02:45:01]
SAN ANTONIANS NEED TO STEP UP TO THE PLATE AND TAKE RESPONSIBILITY.WE ARE FINISHING UP A -- KIND OF LIKE A STRAY DOG COUNT SURVEY.
THE DETAILS OF IT ARE STILL BEING FINALIZED BUT WE'VE GONE OUT THERE, WE'VE KIND OF SURVEYED THE NEIGHBORHOOD AND WHAT I CAN TELL YOU, AND ONE OF THE THINGS WE LOOKED AT IS HOW MANY OF THE DOGS THAT WE SEE ROAMING THE STREETS, ARE THEY ROAMING OR ARE THEY TRUE STRAY ANIMALS.
>> THE BIGGEST ISSUE THAT SAN ANTONIO STILL CONTINUES TO FACE IN RELATIONSHIP TO THE ANIMAL POPULATION IS THE ROAMING ANIMAL POPULATION.
>> THESE ARE PETS THAT THEY HAVE A HOME AND WE HEAR AND WE SEE STORIES WHERE OFFICERS ARE WALKING DOWN THE STREET AND WE SEE SOMEBODY PULL INTO THEIR HOUSE, THEY WALK INTO THEIR HOUSE, THEIR FRONT DOOR, AND IMMEDIATELY THEY WALK OUT WITH A DOG AND LET THE DOG LOOSE TO GO AND RELIEVE HIM OR HERSELF.
THERE'S SOME OF THAT BEHAVIOR THAT STILL NEEDS TO CHANGE, BUT I'M OPTIMISTIC, AND FROM WHAT WE'RE SEEING FROM THE OUTCOME STATS IS WE'RE SEEING PROGRESS.
>> VIAGRAN: I WOULD AGREE WITH YOU, ESPECIALLY WHEN WE'RE PUTTING IN THE OTHER ORDINANCES THAT WE'RE TAKING INTO CONSIDERATION ABOUT THE TETHERING, ABOUT THE SHADE AND OTHER ITEMS. SO I THINK WE'RE MOVING FORWARD.
AND ON THAT NOTE, TOO, I DO WANT TO SEE MOVING FORWARD THIS CONVERSATION ABOUT BANNING THE PUPPY MILLS OR THE SALES OF PUPPIES, IF WE CAN RESCUE THEM INSTEAD, BECAUSE THAT WILL HELP BRING THOSE NUMBERS DOWN.
FINALLY, I WANT TO ENCOURAGE -- BECAUSE I KNOW YOU-ALL DO A GREAT JOB WITH TRANSPORTING OF ANIMALS TO OTHER LOCATIONS, TO CONTINUE THOSE PARTNERSHIPS THAT YOU DO WITH OTHER ORGANIZATIONS OF HOW WE CAN DO THAT WITH THE TRANSPORT OF ANIMALS TO OTHER PARTS OF THE UNITED STATES.
AND I HAVE TO ALSO GIVE THANKS TO MY APPOINTEE GEORGE GARCIA WHO I KNOW YOU ALL KNOW VERY WELL AND WE TALK VERY OFTEN, SO I'M GLAD OF ALL THE WORK THAT HE'S DOING.
SO THANK YOU VERY MUCH, HEBER.
>> VIAGRAN: MIKE SHANNON GET -- TO BANDIT SIGNS, WE KNOW THEY ARE ILLEGAL, AND IF THEY ARE ON STREET SIGNS, IF PEOPLE SEE THEM ON STREET SIGNS, AS IN ON A SPEED LIMIT SIGN, ON A FOUR-WAY STOP SIGN, RESIDENTS CAN STILL TAKE THEM OFF?
>> VIAGRAN: THANK YOU FOR THE INFORMATION ON THE DSD ACADEMY TRAINING.
I DIDN'T EVEN KNOW ABOUT THAT, SO I'M GLAD TO HEAR THAT'S HAPPENING.
THE THINGS THAT AS MY RESIDENTS ARE WATCHING THIS ONLINE, THEY ARE SENDING US MESSAGES REQUESTING FOR MORE CODE ENFORCEMENT OFFICERS, ESPECIALLY IN THE OLDER NEIGHBORHOODS.
YOU KNOW THAT WE ARE DOING INCREASED SWEEPS IN THE AREA AND IN THE OLDER NEIGHBORHOODS, WE'RE NOW HAVING THIS -- I GUESS THIS REVITALIZATION AND RENAISSANCE OF LOOKING AT WHAT'S HAPPENING IN CERTAIN CORRIDORS, AND AS YOU ALL KNOW VERY WELL, THAT HAS COME WITH MORE WORK THAT YOUR STAFF IS DOING AND WE'RE COORDINATING.
BUT NOT JUST ON THE CORRIDORS, BUT ALSO IN THE NEIGHBORHOODS.
YOU KNOW CERTAIN AREAS IN THE NEIGHBORHOODS THAT ARE JUST BAD ACTORS THAT WE'RE TRYING TO CONTINUE TO STAY ON TOP OF.
AND SOME OF YOUR STAFF -- THEIR STAFF DOES A GREAT JOB AT IT.
AND I'M ASKING ABOUT SUNDAY OFFICERS, DO YOU HAVE SUNDAY CODE ENFORCEMENT OFFICERS?
>> SHANNON: WE DON'T HAVE ANY SUNDAY OFFICERS ON OUR SCHEDULE FOR SUNDAY, BUT WE DO HAVE ONCALL IN TERMS OF ANY HIGH-PROFILE ISSUE, CERTAINLY A DANGEROUS SITUATION, RESPONSE TO A FIRE OR ANYTHING LIKE THAT, OR SOMETHING THAT COMES IN EITHER THROUGH ANOTHER DEPARTMENT, LIKE PD OR SOMETHING LIKE THAT, WE WILL CALL OUT AN OFFICER.
BUT IN GENERAL, WE ARE ON SHIFT SIX DAYS A WEEK.
>> VIAGRAN: SO ON SATURDAYS AS WELL?
IF YOU REMEMBER, IN FY 2016, WE ADDED THREE CODE OFFICERS, YOU WERE ONE OF THE MOST VOCAL ON THAT, AND IT WAS REALLY TO IMPROVE AND PUT MORE ON THE SATURDAY SHIFT.
>> SHANNON: THE FOUR DAYS OTHER AND THE FIFTH SATURDAY SHIFT BECAUSE WE WANTED TO GO AFTER SOME OF THOSE WEEKEND VIOLATORS THAT WERE WAITING TO DO A WEEKEND REMODEL, FRONT YARD GARAGE SALE.
>> VIAGRAN: I HAVE TO THANK YOU, MICHAEL, BECAUSE IN YOUR PRESENTATION, I DEFINITELY HEARD THE FRUSTRATION THAT YOU HEAR FROM US AND ALL OF OUR RESIDENTS ALL THE TIME, AND I WANT TO THANK YOU BECAUSE THAT EMPATHY WAS -- IS IMPORTANT FOR ME, SO THANK YOU FOR SHARING THAT.
BECAUSE I -- YOU GET IT, AND YOU UNDERSTAND.
AND WE'RE TRYING TO DO WHAT WE CAN WITH -- WITHIN THE LETTER OF THE LAW AS WELL.
>> VIAGRAN: SO I UNDERSTAND THAT.
BUT I DO STILL -- I KNOW WE'RE GOING TO HEAR IT CONTINUALLY, EVEN IN THE
[02:50:01]
BUDGET WORK SESSIONS, ESPECIALLY IN THE DISTRICT 3 ARS YOU WILL MOVING FORWARD.SO PLEASE, NOTE THAT WE ARE STILL REQUESTING MORE CODE ENFORCEMENT OFFICERS OR MORE -- SOME SORT OF COORDINATION WITH SWEEPS IN AND AROUND THE AREA TO SEE HOW THAT CAN WORK TOGETHER.
AND THAT'S ALL I HAVE FOR YOU.
>> VIAGRAN: LET ME DOUBLE-CHECK, BUT GO AHEAD.
>> VIAGRAN: LET ME MAKE SURE THAT'S NOT ALL I HAVE FOR YOU -- OH, YES, ONE MORE THING.
YOU MENTIONED THIS, AND IT WOULD BE -- I WOULD BE REMISS IF I DID NOT MENTION THEM, CAT AND MELISSA DO A PHENOMENAL JOB IN THE WORK THAT THEY DO, AND THEY HAVE BEEN THERE, THEY WERE THERE -- IT WAS THE DAYS THAT I SAW THEM EVERY SINGLE DAY IN ONE WEEK, AND THEY HANDLED WHATEVER PRESSURE WITH GRACE AND STEADFAST AND STRENGTH, SO THANK YOU.
THEY DO GREAT WORK FOR OUR -- THEY'RE GREAT AMBASSADORS AND THEY DO GREAT WORK FOR OUR COMMUNITY.
THEY'RE DEFINITELY TWO OF OUR OFF ALL-STAR.
THEY'RE LIKE A PERENNIAL ALL-STAR REEXCEPT YNT -- REEXCEPT YENT.
MELISSA AND CAT AREN'T HERE BECAUSE THEY'RE WORKING AT THE PLANNING COMMISSION.
THEY'RE PROBABLY PLUGGED IN RIGHT NOW, HI, CAT, HI, MELISSA.
>> VIAGRAN: I DON'T KNOW ABOUT THAT.
THAT'S WHAT I NEEDED TO TELL YOU AS WELL.
DAVID MCCARY, I JUST HAVE A COUPLE OF -- I'M SAD THAT MY COUNCILMEMBER DIDN'T COME UP WITH A NEW NIFTY NAME, NICKNAME FOR YOU THIS TIME, BUT SLIDE NUMBER 26, IF YOU CAN PLEASE PULL THAT ONE UP.
THAT ONE, I WOULD LOVE TO HAVE THAT SLIDE RIGHT THERE, A COPY OF THAT SLIDE RIGHT THERE FOR MY OFFICE, SO WE CAN SHARE IT WITH ALL OF OUR COMMUNITY MEMBERS.
>> VIAGRAN: SO THEY CAN KNOW THE DIRECT IMPACT THAT THIS CAN HAVE ON THEIR FAMILY'S -- THEIR BILLS, ET CETERA.
>> VIAGRAN: SO THAT IS DEFINITELY ONE OF THE THINGS I WANT TO SEE.
THANK YOU FOR THE RESPONSIVENESS, EVEN WITH PUTTING ALL OF THE ORGANICS AND THE OTHER RECYCLABLE BINS HERE, EVEN AT CITY HALL IN OUR COUNCIL CHAMBERS, THAT'S BEEN VERY IMPORTANT FOR OUR COMMUNITY, AND THEN THE LAST THING I WANTED TO SHARE -- ON THE GROUND HERE, BUT ALSO OUT THERE IN THE COMMUNITY BEING PHENOMENAL AMBASSADORS FOR THE CITY OF SAN ANTONIO.
SHERYL, IF THERE WAS EVER A STATEWIDE COMPETITION ON POWERPOINT PRESENTATIONS, I THINK HE NEEDS TO BE KIND OF LIKE THE CAPTAIN OF THE TEAM FROM THE CITY OF SAN ANTONIO.
>> SCULLEY: WE ACTUALLY GIVE THAT AWARD AT THE END OF BUDGET.
>> SCULLEY: HE HAS WON IN THE PAST AND HE CERTAINLY IS A CONTENDER.
>> VIAGRAN: THANK YOU VERY MUCH.
>> MCCARY: IF ONLY YOU KNEW WHAT MY STAFF DOES TO PREPARE ME FOR THIS.
>> VIAGRAN: GOOD JOB STAFF AS WELL.
>> MAYOR NIRENBERG: THANK YOU, COUNCILWOMAN VIAGRAN.
THANK YOU, THE LAST ONE THERE FROM THE SPEAKER BEFORE ALWAYS IS THE FIRST ONE.
>> COURAGE: I'VE GOT A COUPLE OF QUESTIONS FOR YOU.
JUST LAST NIGHT, I WAS AT A BUSINESS MEETING AND IT WAS IN A STRIP CENTER, AND ONE OF THE PEOPLE THERE SAID, WELL, YOU KNOW, WE DON'T RECYCLE IN OUR COMMERCIAL PROPERTIES, IN OUR STRIP CENTERS.
AS A MATTER OF FACT, THEY SAID THERE'S A COMPANY THAT SELLS PIZZAS, AND IF YOU LOOK IN THE BACK, THEY HAVE TONS OF PIZZA BOXES THAT ARE JUST GETTING THROWN AWAY.
AND, YOU KNOW, HEARING WHAT YOU WERE SAYING ABOUT THAT A LITTLE WHILE AGO, THAT WE'RE -- WE'VE NOT PUT OURSELVES IN A POSITION TO REQUIRE COMMERCIAL RECYCLING, BUT WHAT ARE WE DOING TO INCENTIVIZE THAT, IF YOU COULD GO OVER THAT A LITTLE BIT MORE?
>> COURAGE: AND IF IT'S NOT THE BUSINESS OWNER OR THE PROPERTY OWNER, FOR LIKE A STRIP CENTER, COULDN'T WE INCENTIVIZE THE BFIS, THE COMPANIES THAT ARE PICKING UP TRASH, TO ALSO INCLUDE RECYCLING IN WHAT THEY PROVIDE.
YES, WE DO INCENTIVIZE, BOTH EVEN WITH THE PRIVATE SECTOR.
WE HAVE MEETINGS WITH THEM PROBABLY EVERY SIX MONTHS, GIVING THEM AN UPDATE ON WHAT WE'RE DOING.
IN PARTICULAR FOR REWORKS SA, WE ACTUALLY WILL GIVE CONTAINERS OUT TO THE SMALL BUSINESSES THAT ARE GETTING
[02:55:01]
STARTED, AND THEY JUST NEED SOME INCENTIVE.SO IN THE CASE WHERE YOU HAVE THE STRIP CENTER, ONE COMPANY CALLS US OR WE'LL REACH OUT TO THEM, BUT WE'LL TOUCH BASES WITH ALL OF THEM TO SEE IF THEY WANT TO PARTNER IN SOME FASHION TO GET RECYCLING DONE.
BECAUSE MORE THAN LIKELY, THEY MIGHT HAVE THEIR LITTLE DUMPSTER HERE, YOU MIGHT SEE THREE DIFFERENT DUMPSTERS THERE.
SO WE TRY TO BRIDGE THAT GAP WITH THE INCENTIVE TO GIVE THEM THOSE CONTAINERS SO THEY CAN PUT IN THEIR OFFICES, AND THEN WE WALK THEM THROUGH AND SHOW THEM KIND OF -- ALMOST LIKE AN INTERNAL AUDIT FOR THEM, AND SHOW THEM WHERE THEY CAN POSSIBLY SAVE SOME MONEY WITHOUT SPENDING MORE TO RECYCLE.
>> COURAGE: BUT THEY WOULD HAVE TO THEN TAKE THAT RECYCLING TO ONE OF OUR FACILITIES FOR RECYCLING?
SO, SAY, FOR INSTANCE, THEY WOULDN'T NECESSARILY BRING IT TO US, BUT IF THEY HAD ONE DUMPSTER, THEN THEY COULD ALL HAVE A RECYCLING DUMPSTER THAT THEY SHARE.
SO THERE'S DIFFERENT OPPORTUNITIES THERE.
BECAUSE THERE'S SO MANY DIFFERENT TYPES OF BUSINESSES, WE'LL HAVE TO WALK THEM THROUGH IT AND KIND OF ASK A FEW MORE QUESTIONS OF THEM, AND TYPICALLY, IT WORKS OUT.
IF THEY WANT TO GET THERE, WE CAN HELP THEM.
AND WE'LL GIVE THEM THE CONTAINERS, EVEN IF THEY'RE NOT A BRONZE, SILVER OR GOLD RESIP YEPT, WE JUST WANT -- RECIPIENT, WE JUST WANT TO GET THEM STARTED AND THIS IS THE BEST WAY TO REACH OUT TO THEM, VERSUS MAKING ANYTHING MANDATED.
>> COURAGE: A LOT OF TIMES THESE BUSINESSES ARE SIMPLY, YOU KNOW, LEASING THEIR SPOT AND IT'S THE OWNER OF THE WHOLE DEVELOPMENT WHO DOESN'T WANT TO SPEND THE EXTRA MONEY TO PAY FOR THAT.
>> MCCARY: AND IN THOSE CASES, WE ACTUALLY SIT DOWN THERE WITH THEM AND HAVE OUR STAFF WALK THEM THROUGH THEIR OPPORTUNITIES THAT THEY COULD BE MISSING, SO THAT'S THE ADVANTAGE THAT WE HAVE WITH THIS PROGRAM.
>> COURAGE: LET ME MENTION SOMETHING ELSE, ANOTHER CONSTITUENT MENTIONED TO ME THAT ONE OF HER NEIGHBORS HAD OBSERVED A DEER GETTING HIT BY A VEHICLE IN OUR AREA, AND THE DEER GOT HIT PRETTY HARD, YOU KNOW, KNOCKED MAYBE 20, 30 FEET AWAY OR STUMBLED 20, 30 FEET AWAY AND FELL IN A PERSON'S YARD.
AND THEY CALLED AND ASKED TO HAVE THE ANIMAL -- THEY CALLED 3-1-1 AND SAID, THERE'S A DEAD DEER IN MY YARD THAT JUST GOT HIT BY A CAR.
AND THEY SAID, YOU KNOW, CAN IT BE PICKED UP? AND THEY SAID, WELL, IF IT'S IN YOUR YARD, WE CAN'T DO ANYTHING ABOUT IT.
AND I'M WONDERING IF THAT'S THE POLICY, IF AN ANIMAL'S INJURED ON THE STREET AND STUMBLES INTO A YARD, WE'RE NOT GOING TO PICK IT UP UNLESS THEY DO SOMETHING NKS NO -- --
>> MCCARY: NO, THAT MAY BE THEIR SCRIPT THAT THEY'RE READING, BUT JUST -- IN AUDIO] --
>> MCCARY: WE ACTUALLY WENT OUT LATE THAT NIGHT AND PICKED IT UP.
WE ALWAYS ASK IF YOU CAN BRING IT TO THE CURB OF THE STREET, THAT'S THE PROPER, MOST EFFICIENT WAY, THEN YOU DON'T HAVE TO LOOK FOR IT.
>> COURAGE: THIS WAS AN ELDERLY LADY, I DON'T EXPECT HER TO DO THAT.
>> MCCARY: EVERY NOW AND THEN THINGS DIE UNDERNEATH THE PORCH OR UNDER THE HOUSE, YOU KNOW, IT'S ONE OF THOSE THINGS WHERE WE MAKE EXCEPTIONS.
>> COURAGE: SO IF THEY DON'T GET A GOOD ANSWER FROM 3-1-1, THEY CAN ALWAYS CALL YOUR DEPARTMENT.
>> SCULLEY: COUNCILMAN, WE'LL COUNCIL 3-1-1 ON THAT, TALK WITH THEM.
>> COURAGE: MAYBE IF SHE SAID, WHAT IS THE CIRCUMSTANCES? WELL, I'M 70 YEARS OLD, I CAN'T MOVE A DEER OUT TO THE STREET OR SOMETHING.
>> COURAGE: AS FAR AS WHAT ACTUALLY GOES IN, YOU KNOW, I'VE HAD PEOPLE -- YOU SAID, WELL, THEY SAY ORGANICS, BUT DOES THAT MEAN THE BONES FROM THE CHICKEN OR THE TURKEY, ARE THEY CONSIDERED ORGANIC, OR IS IT JUST THE ROTTEN FRUIT OR VEGETABLES THAT YOU HAVE IN YOUR REFRIGERATOR.
>> MCCARY: WHEN WE SAY FOOD SCRAPS, IT DOES MEAN THE FOOD SCRAPS INCLUDING THE BONES AND THAT SORT OF THING.
WE TRY TO MINIMIZE THAT, BECAUSE OF THE TURNOVER OF HOW THINGS REALLY ARE, BUT ANY ORGANIC THAT CAN BE EATEN BY A WORM, IT CAN GO INTO THIS GREEN CART.
I'M SURE COME THANKSGIVING YOU'VE GOT --
>> MCCARY: I'VE GOT THAT RIGHT, RIGHT? BECAUSE IF I'M WRONG, Y'ALL KNOW TO COME GET ME.
>> COURAGE: I KNOW ABOUT TWIGS AND SHRUBS AND GRASS.
>> MCCARY: PAPER TOWELS, PIZZA BOXES, THEY CAN BE RECYCLED UNTIL YOU PUT A PIZZA IN THERE.
>> COURAGE: WHAT ABOUT PAPER PLATES.
WHAT DO YOU DO WITH KNIVES AND FORKS AND SPOONS THAT
[03:00:02]
ARE PLASTIC.>> MCCARY: RIGHT NOW THEY HAVE TO GO IN THE BROWN CART.
WE HAVEN'T GOTTEN FURTHER WITH THAT.
I THINK YOU'VE ANSWERED THE QUESTIONS THAT I HAD.
>> COURAGE: HEBER, CAN YOU COME UP, I HAD A COUPLE MORE QUESTIONS FOR YOU.
I HAD HEARD EARLIER, AND READ THAT YOU'VE TAKEN IN ABOUT 31,000 PLUS DOGS LAST YEAR.
WERE THOSE THAT YOU PICKED -- THAT WE PICKED UP AS A DEPARTMENT OR THAT WERE ACTUALLY PICKED UP AND MAYBE BROUGHT IN?
SO THE 31,000 REFERS TO BOTH CATS AND DOGS, AND IT'S ABOUT A 60/40 SPLIT.
60% IS BEING PICKED UP BY OUR OFFICERS, ABOUT 40% IS EITHER BEING BROUGHT TO OUR CAMPUS EITHER BY A GOOD SAMARITAN OR SOMEBODY WANTING TO 51 -- SURRENDER THEIR PET.
>> COURAGE: AND WE SPAYED AND NEUTER FREE THOUSAND, DOES THAT -- 43,000, DOES THAT MEAN PEOPLE BROUGHT THEIR PET IN?
>> THE 43 REFERS TO ALL THE FUNDING AND ALL THAT THE CITY PROVIDES.
>> COURAGE: SO FOR SOME OF OUR PARTNERS, WE PROVIDED THEM MONEY TO DO THIS.
IN FISCAL YEAR 2019, SO THIS NEXT YEAR, WE ANTICIPATE ON DOING JUST A LITTLE BIT LESS THAN 45,000.
FROM THAT 45,000, ABOUT 12,500 IS FREE SURGERIES THAT WE ARE GIVING TO RESIDENTS THAT LIVE WITHIN A TARGETED ZIP CODE.
ABOUT 16,000 OF THOSE ARE OVER THE COURSE OF THE LAST COUPLE OF YEARS THE CITY HAS INVESTED IN BUILDING TWO LOW-COST SPAY AND NEUTER CLINICS.
ONE IS LOCATED IN BRACKENRIDGE PARK, THE OTHER IS LOCATED NEAR BROOKS.
WE DO NOT OPERATE THOSE FACILITIES BUT WE'VE PARTNERED WITH SOMEBODY WHO DOES THAT, AND THEY'RE REQUIRED TO PROVIDE LOW-COST SURGERIES.
SO THROUGH THE CONTRACTS WE ANTICIPATE THAT THEY'LL BE DOING ABOUT 16,000.
THE OTHER ABOUT 16500, IF I DO MY MATH CORRECTLY, ARE THOSE PETS THAT ARE COMING IN THROUGH ANIMAL CARE SERVICES AND THEN ARE BEING OUTCOMED EITHER THROUGH ADOPTIONS, BUT WE ALSO PROVIDE TRAP, NEUTER AND RETURN PROGRAMS FOR FERAL CATS.
SO IF YOU WANT TO TRAP THE CATS, YOU CAN BRING IT TO ANIMAL CARE SERVICES, WE WILL SPAY IT OR NEUTER IT SO IT CAN BE RETURNED BACK.
I SAW WHERE WE MICROCHIPPED 7400 ANIMALS LAST YEAR, BUT WHAT ABOUT ALL THE OTHER ANIMALS THAT COME IN? WE HAD 31,300 COME IN, SHOULDN'T EVERY ANIMAL HAVE BEEN MICROCHIPPED UNLESS THEY WERE BEFORE THEY GOT THERE?
>> COURAGE: 221 IN THE -- YOU KNOW, THE BOOK WE'RE USING FOR --
>> SO THE REFERENCE IS COMPARING 2011 TO THIS YEAR.
SO WHEN YOU -- ON THE INCREASE ON SPAY AND NEUTER, OR THE INCREASE ON MICROCHIPS FROM THE 8,000 TO THE 22 IS IN REFERENCE TO THE 8,000 WAS IN 2011, AND THEN WE -- AND THEN THIS YEAR WE'RE GOING TO BE DOING ABOUT 22,000.
SO IN FISCAL YEAR 2018, 22,000.
SO LAST YEAR ON MICROCHIPS, WE DID ALMOST 19,000.
WELL, I JUST GOT THAT OUT OF THE BOOK THAT I RECEIVED FROM THE MANAGER'S OFFICE, AND ILL SAID --
SO THAT -- NOW I KNOW WHERE THAT NUMBER'S COMING FROM.
SO THAT NUMBER IS REFERRING TO THE FREE ONES THAT WE GIVE TO THE COMMUNITY MEMBERS.
SO THAT'S A SUBSET OF THE OVERALL.
>> SO 7,000 IS IF YOU HAVE A PET THAT IS ALREADY OWNED, SO IT'S NOT TIED TO THE PETS WE'RE ADOPTING, IF YOU HAVE A PET, YOU BRING IT TO ANIMAL CARE SERVICES, WE WILL SPAY/NEUTER THAT PET -- MICROCHIP.
AND THE OTHERS YOU WOULD SIMPLY MICROCHIP ON YOUR OWN IF THEY DIDN'T HAVE ONE, IF THEY WERE PICKED UP OR SOMETHING.
EVERY PET THAT LEAVES OUR FACILITY WILL BE EITHER MICROCHIPPED OR GOING TO A RESCUE GROUP WHO PREFERS TO DO IT THEMSELVES.
>> COURAGE: THAT'S WHAT I THOUGHT.
THAT NUMBER KIND OF THREW ME OFF.
ALSO WHAT WOULD BE THE BEST PHONE NUMBER TO CALL FOR BARKING DOGS.
>> I WILL TELL YOU THE BEST NUMBER IS 3-1-1.
SO 3-1-1, WE RESPOND OR WE RESPOND TO THE BARKING DOGS, WE HAVE WITHIN OUR ORDINANCE, SO THE POLICE HAS WITHIN THEIR REALM THE ABILITY TO DEAL WITH IT, BUT THEN WE ALSO HAVE THE ABILITY TO DEAL WITH IT AS WELL.
[03:05:07]
3-1-1, REPORT IT.WE MAY BE COACHING THEM AFTER WE GET THAT INITIAL CALL ON THE THINGS THAT THEY CAN DO TO BE ABLE TO HELP MITIGATE, BECAUSE, OF COURSE, WITH THE BARKING DOG, THERE'S A LOT OF GROUNDWORK TO BE ABLE TO BUILD THAT CASE.
BUT 3-1-1 IS THE PLACE TO BE ABLE TO CALL AND TO PUT THAT.
>> COURAGE: SO MANY HOURS LONG, THE DOG NEEDS TO BARK AND SO MANY TIMES OVER 24 HOURS OR SOMETHING LIKE THAT, RIGHT?
>> COUNCILMAN, WE HAVE -- YOU KNOW, OBVIOUSLY, IF WE'RE THERE, YOU KNOW, WE CAN'T BE THERE ALL THE TIME, PARTICULARLY IN THE MIDDLE OF THE NIGHT.
WE DID RECENTLY INSTITUTE IN LAST YEAR'S -- YOU KNOW, OUR NEW ORDINANCES AND EVERYTHING, THERE'S AN AFFIDAVIT PROCESS THAT THEY CAN DO ALSO.
FREQUENTLY THE BARKING, THEY GET THROWN OUT, WE WRITE THE CITATIONS, THEY GET THROWN OUT BECAUSE IT'S HARD TO PROVE.
THEM BEING THE RESIDENTS, THOUGH, THEY CAN GATHER INFORMATION, FILL OUT AN AFFIDAVIT.
THEY WILL ACTUALLY GET A DAY IN COURT WHERE THAT INDIVIDUAL WILL BE SUMMONED TO COURT AS WELL TO DEFEND THEMSELVES.
BOTH PARTIES GET TO KIND OF TALK IT THROUGH AND YOU GET A STANDING ADJUDICATION FROM A JUDGE, WHICH IS REALLY WHAT WE'RE SEEKING.
IN THE MIDDLE OF THE NIGHT, THOUGH, IF THERE'S BEEN A DOG THAT'S BEEN BARKING FOR AN HOUR OR TWO AND YOU CALL 3-1-1.
FOR AFTER HOURS IN THE MIDDLE OF THE NIGHT IT'S GOING TO BE SAPD NONEMERGENCY.
>> COURAGE: SO THEY'LL HAVE SOMEBODY COME OUT? SAPD WOULD STILL SEND SOMEBODY OUT?
I THINK THAT'S ALL THE QUESTIONS I HAVE FOR YOU, HEBER.
>> MAYOR NIRENBERG: THANK YOU, COUNCILMAN COURAGE.
>> COURAGE: OH, WAIT A MINUTE.
I STILL WANT TO TALK TO MIKE SHANNON.
NOT GOING TO LET HIM GET OFF -- EVERYBODY GETS A TURN, RIGHT? [LAUGHTER]
>> COURAGE: I LIKE A LITTLE EXPLANATION, MIKE, WHAT ARE TEAR 1 AND TEAR 2 CASES -- TIER 1 AND TIER 2 CASES WHEN YOU'RE TALKING ABOUT CODES AND THINGS OF THAT NATURE.
SO BACK IN 2012 WHEN WE WERE STARTING OUR CODE ENFORCEMENT IMPROVEMENT PLAN, WE WERE LOOKING AT ALL OF OUR TYPES OF CODE CASES AND NOT EVERY CODE CASE HAS THE SAME PRIORITY.
BUT AT THAT TIME, THEY DID, PRETTY MUCH EVERYBODY WAS PUT IN A BUCKET AND WE TRIED TO HIT THESE RESPONSE TIMES.
BUT WHAT WE SAID WAS SOME OF THEM ARE HEALTH AND SAFETY VIOLATIONS MORE SO THAN OTHERS.
A GREAT EXAMPLE MIGHT BE A SEWER LEAK AT A HOME.
NEIGHBORS CALL IT IN, IT'S NOT BEING ADDRESSED, THAT'S A CLEAR VIOLATION OF SANITARY HEALTH AND SAFETY ISSUES.
TALL WEEDS, GRASS IN THE NEIGHBORHOOD NOT ONLY CAUSES RODENT ISSUES, VERMIN, EVERYTHING LIKE THAT, BUT THE EFFECT OF THE NEIGHBORHOOD IS BAD.
SO WE PRIORITIZE SEVERAL INTO A TIER 1 CATEGORY.
THEN THERE'S A TWO TIER CATEGORY, A LITTLE BIT LESS.
WE CREATED FOUR DIFFERENT TIERS.
BUT AS YOU -- AUDIO] -- SO OUR OFFICES CAN ADDRESS THE HEALTHND SAFETY VIOLATIONS THERE ARE HIGHER ON THE PATHED AND THEN WE WORK OUR WAY DOWN.
SO WE CREATED THESE DIFFERENT TIERS WITH DIFFERENT RESPONSE TIMES, WHAT'S ACTUALLY WORKED OUT IF YOU LOOK AT THE PERFORMANCE METRICS, THEY'RE ACTUALLY RESPONDING BOTH UNDER TWO DAY, RIGHT? WE THOUGHT IT WOULD BE MORE TWO DAYS, TIER 1, MAYBE FIVE OR SIX DAYS, TIER 2.
BUT BECAUSE OF THE IMPROVEMENTS WE'VE MADE WITH OUR TEAM AND HOW WE'RE GOING ABOUT BUSINESS NOW AND BEING MORE PROACTIVE ANYWAY, WE'RE ACTUALLY ADDRESSING MOST OF THEM AT THE TWO AND A HALF AND UNDER, BUT THAT'S WHY WE DID THAT THROUGH PRIORITY CALLS FOR SERVICE.
I NOTICED IN SOME OF THE PRESENTATIONS WE'VE HAD IS THAT WE KIND OF REVIEWED EVERYTHING IN 2018, BUT WE WEREN'T REALLY PAYING A LOT OF ATTENTION TO WHAT'S TARGETED FOR NEXT YEAR.
AND SO I'VE LOOKED THROUGH THE BOOK AND KIND OF COMPARED TO MAKE SURE THE TARGETS THAT ARE GEARED FOR NEXT YEAR ARE BETTER THAN THE TARGETS WE HAD LAST YEAR, THE CASES, BUT I DID NOTICE IN YOUR DEPARTMENT THAT, FOR EXAMPLE, THE PERCENT OF TIER 1 AND TIER 2 CAY IDENTIFIED WERE 81% IN 2017 AND 79% IN 2018.
BUT FOR 2019, YOUR TARGET IS ONLY IDENTIFYING 65%.
AND I WAS WONDERING WHY THAT TARGET WOULD BE LOWER WHEN THE TWO PREVIOUS YEARS IT WAS MUCH HIGHER IN YOUR SUCCESS RATE.
>> SHANNON: YEAH, SO IF YOU LOOK AT -- THAT'S A GOOD POINT, BECAUSE IF YOU LOOK AT IN 2012, WHEN WE HAD ACTUALLY NO GOAL OF PROACTIVITY.
>> COURAGE: I DON'T SEE THAT IN HERE, SO I CAN'T DO THAT.
BUT IF YOU REMEMBER, I SAID 2012, WE HAD TO BE MORE
[03:10:02]
PROACTIVE.THE COMMUNITY WAS DEMANDING, IN RERESPONSIBILITY RESPONSIBLE -- RESPONSE TO THAT, WE WOULD SET A 50% OR MORE, THAT WAS THE FIRST GOAL.
WE WERE ABLE TO HIT THAT AND EXCEED THAT OVER THE LAST COUPLE OF YEARS.
IF YOU DO LOOK, WE ARE INCREASING OUR PROACTIVITY GOALS TO 65% TO JUST ENSURE THAT WE CAN MAINTAIN THAT.
WE DON'T WANT TO SET AS MAJORITY, BUT WE DECIDED TWO-THIRDS.
NOW, WE FULLY EXPECT TO MEET AND EXCEED THAT.
AND IF THAT'S THE CASE, WE WILL INCREASE THAT GOAL, BUT WE DO HAVE SOME CONCERNS.
WE DO HAVE THE MOBILE LIVING PARK PROGRAM THAT'S A NEW PROGRAM FOR US.
WE DO HAVE MORE CODE ENFORCEMENT SWEEPS THAT WE'RE WORKING ON, SO WHILE WE WOULD LOVE TO GET TO OUR GOAL AND WORK TOWARD THAT'S TO BE THE 80/20 SPLIT, WE'RE GOING TO INCREMENTALLY GET THERE OVER TIME, BUT I THINK YOU'VE POINTED OUT, WE ARE INCREASING OUR GOAL FROM A MAJORITY TO TWO-THIRDS, WE HAVE TO HAVE, TO HAVE TO MEET THAT IN FY '19.
OUR TEAM IS, YOU KNOW, REALLY ON THAT PATH, SO -- BUT WE ARE INCREASING OUR GOAL TO MATCH OUR SERVICE LEVEL.
AND AREA THAT'S NOW CONSIDERED A FLOODPLAIN BECAUSE THEIR HOME BURNED DOWN AND I THINK YOUR DEPARTMENT DID A GOOD JOB WORKING WITH THEM AND WITH THEY OFFICE.
SO I KNOW EVERYBODY APPRECIATES THAT.
>> COURAGE: THANK YOU, THAT'S ALL MAYOR.
>> MAYOR NIRENBERG: THANK YOU COUNCILMAN COURAGE.
>> SANDOVAL: I JUST WANT TO POINT OUT FOR THE RECORD THAT COUNCILMAN COURAGE SAW ME WRITING MY QUESTIONS AND SAID THERE WERE FAR TOO MANY, AND -- [LAUGHTER]
>> SANDOVAL: AND I DON'T KNOW WHERE YOU HID ALL THE REST OF YOURS, BECAUSE YOU ONLY HAVE ONE PIECE OF PAPER THERE.
I'LL GO AHEAD AND START WITH MIKE.
I WANTED TO THANK THE BOARD MEMBERS OF YOURS WHO ARE HERE, ALTHOUGH I THINK THEY MAY HAVE LEFT, THE TASK FORCE MEMBERS.
SO I ALSO WANTED TO THANK YOUR STAFF FOR PUTTING ON THOSE 101 CLASSES.
I DO BELIEVE THEY ARE VERY HELPFUL AND ALSO FOR THE ENGAGEMENT THAT YOUR TEAM DOES WHENEVER THEY'VE GOT A TASK FORCE GOING ON, YOU HAVE A DEDICATED WEBSITE THAT YOU PUT UP THAT'S GOT ALL THE INFORMATION THAT PEOPLE CAN TRACK AND I THINK IT'S REALLY A MODEL FOR OTHER PROCESSES THAT WE HAVE HERE IN THE CITY.
BUT ROD WAS PROBABLY THE ONE WHO MADE THAT UP, RIGHT?
SO WE SORT OF HAVE A TUG IN DISTRICT 7, AND MAYBE THROUGHOUT THE CITY, BETWEEN THE PEOPLE WHO REALLY WANT US TO DO MORE CODE ENFORCEMENTS, RIGHT, AND THEY WANT IT FASTER, AND THEN THE PEOPLE WHO ARE LIKE, STOP, DON'T COME, BECAUSE I'M -- YOU KNOW, I DIDN'T EVEN KNOW I WAS BREAKING A RULE AND THEY DON'T, YOU KNOW, LIKE BEING TOLD THAT THEY WERE DOING SOMETHING WRONG THAT THEY DIDN'T KNOW WAS AGAINST THE LAW.
SO -- A LITTLE BIT MORE -- THAT MIGHT HELP BRIDGE THAT.
SO I THINK WE'RE LOOKING AT DOING EITHER SOME DOOR HANGERS OR SOMETHING THAT JUST SORT OF INFORMS PEOPLE, HEY, THESE ARE THE RULES, BUT I WANTED TO THANK YOU FOR WORKING ON THAT WITH ME.
AND WE'RE CERTAINLY OPEN TO MORE IDEAS ABOUT HOW WE CAN BRIDGE THAT GAP.
>> BALANCE BETWEEN ENFORCEMENT AND EDUCATION IS KEY, BUT, REMEMBER, OUR NUMBER ONE GOAL IS COMPLIANCE RATE.
WE DON'T WANT TO PENALIZE PEOPLE, WE JUST WANT COMPLIANCE.
SO THAT BALANCE IS KEY, SO THOSE ARE THE PROGRAMS WE USE.
>> SANDOVAL: I KNOW YOU TALKED ABOUT BAND IT SIGNS AND WE HAVE A LITTLE BIT OF A DILEMMA IN TERMS OF NEIGHBORHOOD SIGNS WHEN NEIGHBORHOOD ASSOCIATIONS WANT TO ANNOUNCE THAT THEY'RE HAVING THEIR MEETINGS, AND I THINK THEY CAN'T DO IT MORE THAN ONE DAY IN ADVANCE, IS THAT RIGHT.
>> SHANNON: NO, THE ORDINANCE THAT WE PASSED LAST YEAR, CONTENT-BASED REGULATION, THIS IS NATIONAL SUPREME COURT, NOT JUST TEXAS, RULES YOU CANNOT REGULATE CONTENT.
SO WHILE WE USED TO HAVE A REGULATION THAT HAD AN EXTRA ALLOWANCE FOR THE NEIGHBORHOOD SIGNS, THE NEW ORDINANCE, WE COULDN'T INCLUDE THAT; HOWEVER, WE DO HAVE A WAY TO ALLOW NEIGHBORHOOD ASSOCIATIONS TO HAVE THEIR SIGNS FOR THEIR EITHER MONTHLY, QUARTERLY, SOMETIMES ANNUAL MEETINGS, EVERY NEIGHBORHOOD IS DIFFERENT, THEY'VE COME DOWN, THEY'LL PUT A SINGLE PERMIT FOR THOSE AT A PRETTY LOW COST THAT THEY CAN USE FOR THE -- IT'S EITHER ONE YEAR OR THREE YEAR, I'LL HAVE TO VERIFY THAT.
SO THERE'S A WAY FOR THEM TO BE LEGAL, AND WE WORK WITH THEM, BUT THAT'S BEEN ONE OF THE CHANGES THAT WE WORKED ON.
THEY DON'T GET THE FLAT EXCEPTION ANY MORE, BUT WE HAVE MADE IT RELATIVELY EASY TO COMPLY, BECAUSE WE WANT
[03:15:01]
NEIGHBORHOOD ENGAGEMENT AT THOSE MEETINGS.WE'RE GOING TO BE THERE TALKING ABOUT OUR STUFF, THE STUFF THEY CARE ABOUT, BUT WE DID HAVE THAT KIND OF UNIQUE TEXAS -- I'M SORRY, U.S. SUPREME COURT RULING THAT KIND OF KILLED THE EXCEPTION THAT THEY HAD.
BUT I CAN CERTAINLY TALK WITH, YOU KNOW, YOU AND YOUR STAFF AND ANY -- WE'VE HAD SEVERAL CONVERSATIONS WITH NEIGHBORHOOD GROUPS ON HOW TO BE -- HOW TO HAVE LEGAL SIGNS FOR THEIR MEETINGS.
>> SANDOVAL: AND I DID HAVE A COUPLE QUESTIONS ABOUT SOLID WASTE, AS WELL AS A FLEET PLANNING, SO MAYBE THIS IS ALSO FOR SOME OF THE OTHER STAFF.
SO THERE IS AN ANNOUNCEMENT OF A DRAFT PLAN FOR THE VW SETTLEMENT FUNDING AND A LOT OF THAT MAY BE COMING TO THE SAN ANTONIO AREA.
SO I'M JUST WONDERING IF WE HAVE -- WILL THAT IMPACT US IN 20 -- IN THE NEXT FISCAL YEAR, IN 2019, AND DO WE NEED TO PREPARE FOR THAT?
>> ONE OF THE MAIN THINGS THAT WE NEED TO DO IS WE NEED TO DEVELOP A PLAN TO SUBMIT TO TCEQ.
DOUG MELNICK AND HIS TEAM ARE WORKING WITH THAT WITH DAVID MCCARY AND JORGE'S OFFICE AS WELL.
THERE IS MONEY IN THE PROPOSED BUDGET FOR A STUDY THAT WE'RE GOING TO LOOK AT OUR FLEET AND STUDY OUR FLEET TO SEE WHICH VEHICLES WE CAN ELECTRIFY IN THE COMING YEARS.
THAT STUDY WILL BE VERY CRITICAL AS WE SUBMIT THAT TO TCEQ ASKING FOR OUR -- YOU KNOW, OUR SHARE OF THE $73 MILLION, WHICH ARE SLATED TO COME OUR WAY NEXT YEAR.
THANK YOU VERY MUCH, BECAUSE I -- WE CAN TALK MORE IN DETAIL ABOUT THAT LATER, BUT THAT'S, I THINK, A VERY EXCITING POSSIBILITY FOR OUR FLEET HERE.
THANK YOU VERY MUCH FOR YOUR PRESENTATION.
>> SANDOVAL: AND YOURS WEREN'T BAD EITHER, GUYS.
I REALLY APPRECIATE HOW MUCH YOU APPRECIATE YOUR STAFF AND YOU LET US KNOW.
WHEN I WAS IN THE THIRD GRADE, SOME OF YOU MAY REMEMBER THIS, HENRY CISNEROS RODE A GARBAGE TRUCK? NO, YOU DON'T REMEMBER?
THANK YOU FOR BACKING ME UP ON THAT.
AND SO EVERYONE IN MY THIRD GRADE CLASS THOUGHT THAT HENRY CISNEROS WAS A GARBAGE MAN, BUT IT TURNED OUT HE WAS THE MAYOR AND HE WAS TRYING OUT SOMETHING NEW.
BUT WHEN HE DID RIDE IT, IT WAS WHEN -- YOU KNOW, WHEN GUYS WERE HANGING OFF -- THE EMPLOYEES WERE HANGING OFF THE BACK.
>> SANDOVAL: AND THAT'S NOT SO MUCH THE CASE ANYMORE, BUT MY UNDERSTANDING IS THAT WE STILL NEED TO USE SOME OF THOSE TRUCKS WHEN WE DO ALLEY PICKUPS, IS THAT -- SMKS YEAH --
>> MCCARY: YEAH, WHAT WE HAVE IS FULLY AUTOMATED IN THE FRONT OF THE HOUSE, AND IN THE ALLEYS, WE CALL THAT SEMIAUTOMATED, AND WHAT THAT MEANS IS THAT OUR STAFF, EVEN THOUGH THEY'RE ON THE BACK OF THE TRUCK, THEY'RE NOT PHYSICALLY LIFTING THE CARTS ANY LONGER.
THEY ACTUALLY ROLL IT UP AND THEY TIP -- -- HAS ALLEY COLLECTIONS, SO WE DO HAVE A SMALL STAFFING LEVELS, BUT, YEAH, WE DO STILL MAKE THE BACKYARD HOUSE CALLS.
>> SCULLEY: BUT THAT'S BECAUSE THE AUTOMATED ARM, THERE ISN'T ENOUGH ROOM.
THERE ISN'T WIT TO BE ABLE -- WIDTH TO BE ABLE TO ACCOMMODATE.
AND WHEN WE AUTOMATED, THERE WERE NEIGHBORHOODS THAT HAD ALWAYS HAD ALLEYS AND THEY WANTED TO CONTINUALLY COLLECTION, AND SO WE -- CONTINUE ALLEY COLLECTION, AND WE SAID YES TO THAT.
SOME OF THE ALLEY RESIDENTS, THOUGH, DECIDED THEY PREFERRED TO HAVE THE CANS OUT FRONT, BUT THERE ARE SOME ALLEYS, BUT A VERY SMALL PERCENTAGE OF OUR 355,000.
>> SANDOVAL: YEAH, I KNOW THAT THE RESIDENTS WHO HAVE IT -- MANY OF THE RESIDENTS WHO HAVE IN OUR DISTRICT JUST ABSOLUTELY LOVE IT.
>> SANDOVAL: BUT I DO WONDER ABOUT THE COST OF ALLEY SERVICE VERSUS STREET SERVICE.
IS THERE SOME KIND OF DIFFERENTIAL?
>> MCCARY: YES, THERE IS A SLIGHT -- IT COSTS US A LITTLE MORE BECAUSE INSTEAD OF HAVING THE AUTOMATED TRUCK WITH THE ONE DRIVER, WE SOMETIMES WILL JUST HAVE THE DRIVER AND EITHER ONE COLLECTOR OR TWO, DEPENDING ON THE STRUCTURE OF IT.
SO WE DO TRY TO MINIMIZE WHAT WE HAVE, EVEN ON THOSE ROUTES.
>> SANDOVAL: AND THEN WE'RE RESPONSIBLE -- WE TAKE ON THE RESPONSIBILITY OF MAINTAINING THOSE ALLEYS, TOO, DON'T WE?
>> MCCARY: THE ALLEYS THAT WE SERVICE.
>> MCCARY: TCI HELPS US WITH THAT.
>> SCULLEY: YEAH, TVI -- TCI AND SOLID WASTE HAVE PAID FOR SOME OF THE PAVING AND GRADING IN THOSE ALLEYS AS WELL.
JUST SOMETHING FOR US TO KEEP IN MIND.
I KNOW MY RESIDENTS DON'T LIKE TO HEAR IT, BECAUSE THEY LOVE THE ALLEY SERVICE, BUT IT IS -- YOU KNOW, IT
[03:20:01]
COMES WITH OTHER RESPONSIBILITIES AS WELL.>> SANDOVAL: I WAS GLAD TO SEE THE WASTE STREAM ANALYSIS THAT YOU COMPLETED REGARDING HOW MUCH IS RECYCLED, HOW MUCH CAN BE ORGANIC, HOW HOW MUCH IS ACTUAL GARBAGE.
I THINK THAT'S EXTREMELY HELPFUL.
>> MCCARY: YEAH, THAT'S COMING.
OUR WASTE CHARACTERIZATION STUDY, SO THAT'S PART OF OUR FY 2019, SO WE'VE ALREADY STARTED LAYING IT OUT.
WE'RE GETTING READY TO TAKE THOSE BROWN CARTS AND SEE WHAT'S STILL IN THEM.
>> SANDOVAL: WILL WE BE DOING THAT FOR OUR OWN WASTE AS A MUNICIPALITY.
>> SANDOVAL: FOR THE CITY AS A --
>> SANDOVAL: I'M SORRY, FOR THE ORGANIZATION -- IN AUDIO] --
>> SANDOVAL: NOT THE COMMUNITY.
SO THERE'S THE COMMUNITY, AND THEN THERE'S JUST THE ORGANIZATION, RIGHT, THE --
WHY AM I NOT GETTING IT? THE ANSWER IS NO.
>> MCCARY: BUT OUR ORGANIZATION, I'M JUST TRYING TO MAKE CERTAIN I GET THE QUESTION.
>> SANDOVAL: SO THERE'S THE BROAD COMMUNITY THAT WE SERVE, A WASTE CHARACTERIZATION STUDY FOR THEM, BUT IS THERE A WAY TO UNDERSTAND WHAT WE PRODUCE AS -- JUST AS AN ORGANIZATION, LIKE OUT OF THIS BUILDING OR OUT OF OUR CITY FACILITIES.
>> MCCARY: YEAH, IT WILL BE JUST FOR OUR RESIDENTIAL COLLECTION.
>> SANDOVAL: IT WILL ONLY BE FOR RESIDENTIAL.
>> MCCARY: THE BROWN CARTS IS FOR THAT STUDY, YES.
AND I'M GOING TO TRY TO BE QUICK, BUT YOU TALKED ABOUT CHINA AND, YOU KNOW, SOME OF THE RECYCLING LIMITATIONS THAT WE HAVE THERE.
MY UNDERSTANDING WAS THAT CHINA HAD ACTUALLY BANNED IT, BUT IT SOUNDS LIKE YOU'RE TELLING ME THEY'RE BEING MORE STRINGENT ABOUT WHAT WE SEND OVER THERE.
>> MCCARY: THEY'RE BEING VERY STRINGENT.
THE MOST THEY'LL ACCEPT FOR CONTAMINATION IS A HALF OF ONE%.
THEY WANT 99.5% OF IT TO BE SQUEAKY CLEAN, SO THAT'S WHAT'S KIND OF TURNED EVERYTHING UPSIDE DOWN.
AND A LOT OF THESE MATERIAL RECOVERY FACILITIES ARE LOOKING FOR MORE DOMESTIC MARKETS, THEY'RE SHIFTING TO OTHER COUNTRIES WHERE CERTAIN AGREEMENTS ARE WITH OUR NEIGHBORS IN MEXICO, SO WE'RE DOING THOSE KINDS OF THINGS ON THE MARKETING SIDE IS WHAT OUR CONTRACTOR TELLS US.
>> SANDOVAL: WOULD YOU BE ABLE TO PROVIDE OFFLINE SOME INFORMATION ABOUT WHERE OUR RECYCLING DOES GO, HOW MUCH OF IT ENDS UP IN THE DOMESTIC MARKET AND IN OTHER COUNTRIES?
AND I'M ALSO JUST REALLY GLAD TO SEE YOU MOVING FORWARD ON THE COMMERCIAL RECYCLING PROGRAM.
THANKS FOR YOUR WORK ON THAT, DAVID.
>> MAYOR NIRENBERG: THANK YOU, COUNCILWOMAN SAND -- SANDOVAL.
I WAS GOING TO ASK ALL OF COUNCILMAN BROCKHOUSE, TREVINO, BUT I'LL JUST ASK MINE.
I'VE BEEN ALL UP IN YOUR GRILL FOR THE PAST YEAR DELIBERATELY SO, BECAUSE I REALLY WANT TO UNDERSTAND ACS TO BETTER TELL THE STORY OF ACS.
AND WHAT I'VE LEARNED IN ONE YEAR IS THAT ACS HAS IMPROVED DRAMATICALLY.
AND THAT WE'RE DOING THE RIGHT THING BY DOGS AND CATS AND BY PEOPLE, AND THAT WE ARE ALWAYS STRIVING TO FIND WAYS TO DO IT BETTER, AND THAT YOU GUYS ARE WORKING DAY AND NIGHT ON TRYING TO MAKE SURE TO STAY WITHIN YOUR BUDGET, RIGHT, BUT AT THE SAME TIME, INCREASE YOUR EFFECTIVENESS.
AND I'M SO IMPRESSED WITH WHAT YOU GUYS HAVE DONE, AND I WILL -- I PROMISE YOU, I WILL CONTINUE TO BE UP IN YOUR GRILL, BECAUSE I JUST LOVE HANGING OUT WITH YOU GUYS.
YOU GUYS ARE AMAZING, SO I DO WANT TO POINT OUT, SHERYL, SOMETHING THAT WE HEARD COUNCILWOMAN VIAGRAN SAYING, I'M SURE YOU'VE HEARD IT TIME AND TIME AGAIN, WE NEED MORE ACS OFFICERS, WE NEED MORE ACS OFFICERS, AND I DISAGREE.
I -- WELL, WE CAN ALWAYS USE MORE ACS OFFICERS, BUT ONE LEVER WE HAVEN'T PULLED FROM AS OFTEN AS I THINK WE COULD IS REALLY FIGURING OUT IF SAPD CAN ASSIST US THE WAY THAT, YOU KNOW, YOU AND I, HERB, AND YOU AND I MARIA AND I HAVE TALKED AND THAT IS, YOU KNOW, TRAINING UP OUR SAFE OFFICERS TO BE ACS OFFICERS LIGHT, IF YOU WILL.
SO MUCH OF YOUR JOB, SHANNON IS ANSWERING CALLS THAT MAYBE YOU SHOULDN'T BE ANSWERING, RIGHT, OR TRIAGING SITUATIONS THAT COULD HAVE BEEN TRIAGED BY OTHER PEOPLE TO ALLOW YOU TO FOCUS ON THE THINGS YOU OUGHT TO BE FOCUSING ON, WHICH ARE RED HOT EMERGENCIES. WE DID THIS IN DISTRICT 2, WE TRAINED UP A
[03:25:02]
GROUP OF OFFICERS, SHERYL, THAT WAS GREAT, AND I'M REALLY CURIOUS TO SEE WHAT THE END RESULTS ARE.AND I KNOW THAT THE PURPOSE OF THIS MEETING IS FOR YOU, MARIA, TO WRITE DOWN WHAT DO THEY WANT.
SO WHAT I WANT IS LIKE NO BUDGET IMPACT.
I THINK IT'S JUST SPENDING TIME WITH BOTH OF THE TEAMS TO FIGURE OUT WAYS THAT WE CAN GIVE THEM -- YOU KNOW, SAPD MORE TRAINING TO GIVE THEM -- GET THEM AS CLOSE TO POSSIBLE TO YOUR EXPERTISE AS POSSIBLE, RIGHT? AND SO THAT'S -- I THINK THIS IS GOING TO BE A REALLY BIG SUCCESS IF WE KEEP PUSHING.
I REALLY DID HAVE A TON OF OTHER QUESTIONS, HERB, BUT THAT'S ALL I'M GOING TO ASK.
DAVE, I GOT TO RIDE IN THE GARBAGE TRUCK, COUNCILMAN SAN DO -- SANDOVAL, I WAS JUST LIKE HENRY CISNEROS -- TELL YOU MY EXPERIENCE, WE SPENT A GREAT AMOUNT OF TIME, I LEARNED A LOT, BUT THE MOST INTRERSING THING I HEARD, -- INTERESTING THING I HEARD, AND MAYOR, THIS IS ONE THING THAT IS A METRIC THAT WE NEVER REALLY STRIVE FOR BECAUSE I DON'T THINK WE SEE IT IN THIS LIGHT, I SAID TO HIM, YOU KNOW, YOUR JOB IS SO -- YOU KNOW, IT'S DIFFICULT.
I MEAN, HE'S DOING THIS ALL DAY LONG, AND YOUR TRUCK IS LOUD AND ALL THAT, BUT ALL THESE PEOPLE ARE AT WORK, AND NONE OF THEM PROBABLY NOTICE THAT YOU WERE HERE, AND I -- YOU KNOW, I'M SAD THAT MAYBE YOU'RE TAKEN FOR GRANTED.
HE GOES, NO, NO, NO, COUNCILMAN, MY JOB IS TO BE TAKEN FOR GRANTED.
IF THEY BELIEVE THAT THEIR TRASH DISAPPEARED BY MAGIC, WE -- YOU KNOW, THAT'S A GOOD THING.
AND HE SAYS, IT'S GOT TO BE, YOU KNOW, EASY FOR THEM, RIGHT? AND I STARTED THINKING, YOU KNOW, THAT YOU GUYS, YOU KNOW, HERB AND MIKE AND ROD'S TEAM AND MIKE FRISBEE'S TEAM, THE MORE WE'RE TAKEN FOR GRANTED AND DO THE THINGS IN THE BACKGROUND, RIGHT, I THINK THAT THAT'S EVIDENCE THAT WE'RE DOING OUR JOB WELL.
NOT ME, YOU ARE DOING YOUR JOB WELL.
SO REALLY -- AND THAT WAS UNDERSTOOD AT THE MOST BASIC LEVEL BY YOUR STAFFERS, THAT WAS IMPRESSIVE.
>> PELAEZ: AND, REALLY, I'M ALMOST HERE TO THE END, WE COVERED WHAT WAS RECYCLABLE AND WHAT WASN'T RECYCLABLE, SPOONS AND, YOU KNOW, PAPER PLATES AND ALL THAT, AND --
>> PELAEZ: NO, NO, THE BIG BOOKS THAT WE HAVE, THE 2018 BUDGET, I'M SURE THOSE ARE RECYCLABLE ALSO, RIGHT? BUT HERE'S THE THING, YOU'RE THE RESIDENT TRASH TALKER, COUNCILMAN TREVINO'S ONLY REQUEST WAS THAT WE SHOW YOU GUYS A SHORT VIDEO.
AND SO SIT DOWN, MAN, I'M DONE WITH YOU.
THANK YOU, MAYOR, AND THAT'S THE END OF MY -- YEAH, THANK YOU.
YOU GOT IT UP, RIGHT? WHILE YOU SLIMY DOUBLE-CROSSING NO-GOOD SWINDLER, YOU'VE GOT A LOT OF NERVES COMING BACK HERE.
WHAT HAVE YOU DONE WITH MY SHIP? HEY, YOUR SHIP? MY SHIP! I WON IT FROM YOU FAIR AND SQUARE.
>> HEY, LET'S GET OUT OF HERE.
WE HAVEN'T WELCOMED OUR GUESTS FROM THE SAN ANTONIO BOYS AND GIRLS CLUB.
>> KIDS, YOU'RE ABOUT TO WATCH A MOVIE ABOUT ONE OF THE GREATEST HEROES IN THE GALAXY, HIS LAST NAME MAY BE SOLO, BUT HE'S ALWAYS NEEDING A LITTLE HELP FROM OTHERS.
>> DUDE, DO YOU HAVE ANYWHERE I CAN THROW THIS GUM AWAY? ALSO YOU SAID THIS WAS GOING TO TAKE A FEW MINUTES.
>> DUDE, EVERYONE NEEDS FRIENDS, EVEN OLD PIRATES LIKE US.
SO SIT BACK, RELAX WITH YOUR FRIENDS FROM THE BOYS AND GIRLS CLUB, AND ENJOY SOLO, A "STAR WARS" MOVIE.
>> GOD, I THOUGHT YOU FIXED THIS.
>> CHEWY, LISTEN, DUDE, I'VE GOT TO GO TO A MEETING.
[03:30:04]
>> MAYOR NIRENBERG: I WON'T MAKE ANY COMMENTS ABOUT HOW MANY LIGHT YEARS YOU HAD US STAY HERE.
>> MAYOR NIRENBERG: ALL RIGHT.
WE DO HAVE A BRIEF EXECUTIVE SESSION.
[Executive Session]
PATIENCES TODAY AND THE GREAT PRESENTATIONS AND DISCUSSION.THE TIME IS NOW 5:44 P.M. ON THIS 22ND DAY OF AUGUST, 2018, PURSUANT TO THE AUTHORITY GRANTED BY CHAPTER 551 OF THE TEXAS GOVERNMENT CODE, THE TEXAS OPEN MEETINGS ACT THE CITY COUNCIL WILL NOW RECESS INTO EXECUTIVE SESSION TO DISCUSS LEGAL ISSUES RELATING TO THE LAWSUIT FILED BY SECURE SAN ANTONIO'S FUTURE POLITICAL ACTION COMMITTEE AGAINST THE INTERNATIONAL ASSOCIATION OF FIREFIGHTERS LOCAL 624 AND THE CITY OF SAN ANTONIO PURSUANT TO TEXAS GOVERNMENT CODE SECTION 551.0
* This transcript was compiled from uncorrected Closed Captioning.