[00:00:03]
THANK YOU EVERYONE FOR JOINING US TODAY FOR OUR PUBLIC SAFETY COMMITTEE.
UH, DENISE, WILL YOU PLEASE CALL ROLL? YES, MA'AM.
COUNCIL MEMBER ANDREW SULLIVAN.
COUNCIL MEMBER PERRY AND CHAIRWOMAN CAB HDE HERE.
[1. 20-3882]
IN OUR AGENDA IS THE APPROVAL OF THE MINUTES FROM OUR OCTOBER 20TH MEETING.DO I HAVE A MOTION? AND SECOND FOR APPROVAL TO APPROVE.
THE OCTOBER 20TH MINUTES HAVE BEEN APPROVED.
[2. 20-6760]
TWO ON OUR AGENDAS, A BRIEFING AND POSSIBLE ACTION.ACTUALLY, I'M SORRY, I JUST WANNA DOUBLE CHECK.
DO WE HAVE ANY, UH, PUBLIC COMMENT TODAY? I UNDERSTAND THAT WE DID NOT, SO I WANNA MAKE SURE.
AND THAT'LL BE ANSWERED INTO OUR, INTO THE RECORD? YES, THAT'S CORRECT.
UM, THE NEXT ITEM ON OUR AGENDA IS A BRIEFING AND POSSIBLE ACTION ON THE SAN ANTONIO FIRE DEPARTMENT AND EMERGENCY MEDICAL SERVICES PROGRAM.
MARIA, THANK YOU, UH, CHAIRWOMAN AND GOOD AFTERNOON.
MEMBERS OF THE PUBLIC SAFETY COMMITTEE.
I'M MARIA VIA GOMEZ, DEPUTY MANAGER, AND THE FIRST ITEM ON THE AGENDA IS AN OVERVIEW OF OUR FIRE DEPARTMENT WITH AN EMPHASIS ON AN OVERVIEW OF OUR, UH, E M SS SYSTEM, INNOVATIONS THAT THE FIRE DEPARTMENT HAS IMPLEMENTED OVER THE YEARS, AS WELL AS SOME EXCITING, UH, NEWS THAT CHIEF HOOD IS GONNA, UH, REVEAL TODAY IN TERMS OF THE DIGITAL INNOVATIONS TO OUR E M S SYSTEM.
AND WITH THAT, UM, I WOULD LIKE TO INTRODUCE OUR FIRE CHIEF, UH, CHARLES HOOD CHIEF.
UH, MADAM CHAIR, IT'S GOOD TO SEE YOU AND, UH, MEMBERS OF PUBLIC SAFETY.
I APPRECIATE EACH AND EVERY ONE OF YOU.
WE'LL GO AHEAD AND GET STARTED WITH OUR FIRST SLIDE.
WE'LL GO AHEAD AND GO TO THE NEXT ONE.
SO, YOU KNOW, WITH, UH, WITH THE, SOME OF THE NEW COUNCIL MEMBERS, WE REALLY DIDN'T HAVE AN OPPORTUNITY TO GIVE A FULL FIRE DEPARTMENT OVERVIEW.
AND SO WE'RE REALLY, UH, EXCITED TO BE ABLE TO DO THAT TODAY.
FOR SOME OF YOU THAT HAVE BEEN ON PUBLIC SAFETY BEFORE, UH, THIS IS GONNA LOOK VERY FAMILIAR TO YOU.
UH, CURRENTLY AT THIS TIME, WE HAVE 1,766 UNIFORM EMPLOYEES.
AND THOSE ARE OUR MOST VALUABLE EMPLOYEES IN THIS ORGANIZATION.
WE, WE, WE TELL OUR CIVILIANS THEY'RE AS IMPORTANT AS ANY UNIFORM BECAUSE AGAIN, THEY DO A LOT OF CRITICAL FUNCTIONS HERE.
WE'RE RUNNING OUT OF 54 FIRE STATIONS RIGHT NOW, 54 ENGINE COMPANIES, 21 LADDER COMPANIES.
UH, SEVERAL OF THOSE ARE PLATFORM TRUCKS, WHICH WE HAVE, UH, BEEN ABLE TO ADD TO OUR FLEET.
WE RUN TWO HAZARDOUS MATERIALS TEAMS, ONE OUT OF STATION ONE, ONE OUT OF STATION, 44, 2 TECHNICAL RESCUE TEAMS. THESE ARE THE FOLKS THAT WILL BE GONNA BE GOING OUT ON WATER RESCUES AND TRENCHED COLLAPSES, HIGH ANGLE RESCUES, THINGS LIKE THAT.
SO WE HAVE A TECHNICAL RESCUE TEAM LOCATED DOWNTOWN OFF OF FREO STATION 11, AND THEN STATION 51, UH, OFF OF BECKWITH, WHICH IS OFF OF I 10 WEST.
UM, AIRPORT CRASH, RESCUE STATION 23.
WE CURRENTLY RUN 43 E M S UNITS, AND, UH, 35 OF THOSE ARE FULL-TIME EIGHT, WHICH ARE PEAK.
AND WE'LL GO INTO THE, UH, PEAK, UH, DISCUSSION A LITTLE BIT FURTHER AS WE MOVE ON.
SO YOU'RE LOOKING AT MY STAFF AND I'M REALLY PROUD OF THE DIVERSITY OF THIS STAFF.
UM, EACH AND EVERY ONE OF THEM ON THIS PICTURE WERE, WERE, WERE LIEUTENANTS PROBABLY WHEN I GOT HERE.
AND, UM, WE, WE THANK THEM FOR EVERYTHING THAT WE DO.
SO THIS IS ABOUT THEIR PRODUCTION AND ME JUST LETTING THEM GO AND, UH, BRING THE BEST OUT AS FAR AS CUSTOMER SERVICE AND SERVICE DELIVERY.
SO I WANT TO THANK EACH AND EVERY ONE OF THEM.
SO YOU'VE HEARD THAT WE ARE A CLASS ONE I S O.
AND SO WHAT THAT MEANS IS WE WENT THROUGH, UM, A VERY COMPREHENSIVE, UH, LOOK AT THE FIRE DEPARTMENT AS FAR AS EVERYTHING THAT WE DO, WHETHER IT'S STATION LOCATION, WATER SUPPLIES, RADIOS, ANYTHING, UM, THAT THEY COULD LOOK AT.
UH, IT TOOK US A WHILE AND WE'RE VERY PROUD TO BE,
[00:05:01]
UH, ONE OF THE FEW, UH, CLASS ONE DEPARTMENTS IN THE NATION.UH, AND YOU CAN SEE 0.4% OF ALL DEPARTMENTS HOLD THAT CLASSIFICATION.
SO, UH, WE WE'RE VERY PROUD OF THIS ACCOMPLISHMENT.
UH, ALSO WE'VE BEEN ACCREDITED.
SO WHEN WE LOOKED AT ACCREDITATION, THERE WERE ABOUT 180 PLUS CORE COMPETENCIES THAT WE WERE GOING TO HAVE TO, UH, PRODUCE DOCUMENTATION ON.
ABOUT 55 OF THEM WERE DEAL BREAKERS RIGHT AWAY FOR US TO EVEN, UH, BECOME, UH, ELIGIBLE FOR ACCREDITATION.
SO 11% OF OUR POPULATION IS SERVED BY ACCREDITED AGENCY, AND THEY'RE 281 ACCREDITED AGENCIES.
SO YOU CAN SEE DOWN THERE, UH, WE'RE THE THIRD MOST POPULOUS METRO AREA TO HAVE BOTH DISTINCTIONS.
ONE OF THEM HAPPENS TO BE IN CANADA, THE OTHER ONE'S IN HOUSTON.
SO, AGAIN, BE VERY PROUD OF EVERYTHING THAT WE HAVE DONE TO VALIDATE OUR REQUEST OVER THE YEARS, OUR PROGRAMS THAT WE HAVE, UH, BECOME ONE OF THE FINEST FIRE DEPARTMENTS IN THE COUNTRY.
AND SO IF YOU LOOK AT THOSE NUMBERS, YOU CAN SEE, UH, ON THE PIS, IT, IT'S MY BELIEF THAT, UM, A FIRE DEPARTMENT OR FIRE ENGINE, A AMBULANCE OUGHT TO BE, UH, REPRESENTATIVE OF THE COMMUNITY THAT IT SERVES.
SO WE ARE ALWAYS TRYING TO IMPROVE OUR DEPARTMENT DEMOGRAPHICS AS FAR AS GENDER AND RACE.
SO SOME OF THE, UM, IMPROVEMENTS THAT WE'VE BEEN LOOKING AT OVER THE LAST FIVE YEARS IS TO INCREASE OUR MINORITY HIRING.
AND YOU CAN SEE 104%, UH, FOR AFRICAN AMERICANS AND 98% IMPROVEMENT IN, IN OUR FEMALES RESPECTIVELY.
UH, YOU ALSO SEE THE 25% DECREASE IN, IN CAUCASIANS.
UH, SO WHAT WE ARE TRYING TO DO IS, IS REACH OUR, OUR, OUR YOUTH POPULATION, OUR, OUR MILITARY, OUR MINORITIES, AND OUR FEMALES, UH, IN SO MANY, MANY DIFFERENT WAYS.
AND SO WE'RE GONNA SHOW YOU A QUICK VIDEO ON THE HERO LIKE HER CAMPAIGN IN A SECOND.
BUT, UH, WE DO HAVE ANNUAL CAFE COLLEGE WORKSHOPS, UH, INFORMAL MENTORSHIPS FOR PARTICULAR MINORITY AND FEMALE CANDIDATES.
BECAUSE WHAT WE HAVE FOUND WHEN PEOPLE TAKE THIS TEST, UH, SOMETIMES IT TAKES 'EM FIVE OR SIX YEARS TO, TO, TO GET COMFORTABLE IN, IN THEIR PHYSICAL FITNESS OR LEARN THE THINGS THAT THEY NEED TO, TO BE SUCCESSFUL IN THIS TEST.
SO THAT'S WHY WE FORM THESE INFORMAL MENTORSHIP OPPORTUNITIES AND RELATIONSHIPS FOR THEM.
ALSO, THE ANNUAL FREE C P A TEST, WHICH IS, UM, CONDITIONING CLASSES THAT ARE GOING TO HELP THEM GET READY FOR THE, FOR THE GRIND OF TAKING THE, UM, THE PHYSICAL AGILITY TEST, AND ALSO KIND OF SHOWS THEM WHAT'S GONNA BE IN STORE FOR THEM THROUGHOUT THEIR CAREER.
LAUREN, YOU CAN GO AHEAD AND SHOW THAT HERO LIKE HER VIDEO RIGHT NOW.
AND THAT'S ONE OF OUR, OUR, OUR MARKETING TOOLS.
AND SO, UM, AS YOU SEE THE NEXT SLIDE THAT, THAT'S GOING TO COME UP AS WE'RE TALKING, WE DID OUR FIRST HERO, LIKE HER, UH, ACADEMY.
AND IT WAS VERY WELL RECEIVED.
IT WAS TAUGHT BY ALL FEMALE INSTRUCTORS, AS YOU SAW IN THAT VIDEO.
WE HAVE FEMALES AT EVERY DISCIPLINE WITHIN THIS ORGANIZATION, WHETHER IT'S FIRE, WHETHER IT'S E M S, DISPATCH, FIRE PREVENTION, ARSON, UH, M I H UH, ANY DEPARTMENT THAT WE HAVE IN THIS ORGANIZATION, UH, IS, IS REPRESENTED BY FEMALES.
SO, UH, WE'RE VERY PROUD OF THIS PROGRAM.
WE CONTINUE TO TRY TO BUILD UPON THAT AS THE FUTURE GOES.
UH, COVID HAS KIND OF SLOWED US DOWN FOR, UM, YOU KNOW, FUTURE ACADEMIES RIGHT NOW, BUT THIS ONE WAS A SUCCESS.
SO OUR PLAN IS TO STAY CONNECTED WITH ALL THESE YOUNG LADIES THAT YOU SEE DOWN THERE, AND HOPEFULLY IF THEY DON'T BECOME SAN ANTONIO FIREFIGHTERS, THEY'LL FIND ANOTHER DEPARTMENT IN THIS COUNTRY TO TO, TO BE FIREFIGHTERS.
SO AGAIN, WE'RE VERY PROUD OF THIS PROGRAM.
WE LOOK AT TOTAL RUN INCIDENTS.
AND SO WE'RE COMPARED TO CORPUS CHRISTI, AUSTIN, EL PASO, YOU SEE US RIGHT THERE, TWO, 207,044, UH, TOTAL INCIDENTS FOR 2020.
UM, I CAN TELL YOU THAT WHEN WE LOOK AT THE OVERALL UNIT RESPONSES FOR THIS YEAR, THEY'RE GONNA BE FLAT WITH
[00:10:01]
LAST, UH, AUTO ACCIDENTS ARE OUR NUMBER ONE RESPONSE.SO YOU CAN IMAGINE WITH, WITH COVID AND THE SHUTDOWN IN THE CITY, UH, OUR, OUR RESPONSES KIND OF SLOWED A LITTLE BIT BECAUSE OF THE, THE NATURE OF EVERYONE BEING AT HOME.
AND THEN YOU SEE DALLAS AND HOUSTON, UM, IS ALMOST DOUBLING ALL OF US.
SO THOSE ARE THE TOTAL NUMBER OF INCIDENTS WE RAN LAST YEAR.
AND THIS IS FIRE AND E M S RUNS.
SO IF YOU LOOK AT NUMBERS OF INCIDENTS, AND THIS NUMBER HAS ALWAYS BEEN AROUND 80%, IT'S GONE DOWN A LITTLE BIT.
'CAUSE WE'VE LOOKED AT, UH, MEDICAL RUNS, UM, UP TO PROBABLY 84% OVER THE YEARS.
SO OUT OF THAT 207,000 RUNS, 80%, WHICH IS OUR E M SS RUNS, THAT'S NORMAL FOR ANY FIRE BASED SYSTEM WITHIN THE COUNTRY AS FAR AS THEM GOING ON MORE MEDICAL RUNS THAN FIRES.
SO THE NON-MEDICAL RUNS COULD BE A CAR FIRE, DUMPSTER FIRE, OR AN APARTMENT FIRE.
ANYTHING THAT IS NON-MEDICAL, WE COUNT THAT AS THAT 40,000, AND THAT'S 20% OF OUR RUNS.
UH, YOU CAN LOOK WHEN YOU SEE THE HEAT MAP, UM, THE, UH, THE, UH, FUCHSIA COLORS, UH, MEAN THAT WE'RE REALLY, REALLY BUSY IN THOSE AREAS.
SO YOU LOOK AT THE DENSITY OF DOWNTOWN, YOU LOOK AT THAT FUCHSIA UP BY THE MEDICAL CENTER, AND THEN YOU LOOK AT THAT FIA DOWN BY, UH, STATION 44, UH, WHICH IS LIKE 90 AND, UH, 1 51 AREA.
YOU CAN SEE WHERE OUR BUSIEST, UH, UNITS ARE.
AND THEN YOU SEE THE LIGHTER ORANGE IN THE OUTER AREAS OF THE CITY.
SO MOST OF OUR RUNS AND TRANSPORTS, THEY ALL COME INTO THE CITY AS FAR AS THE CITY, THE DIVER, THE, THE DENSITY IS ALWAYS GONNA MAKE THOSE AREAS, UH, A BUSIER FOR US.
NEXT SLIDE, UH, STANDARDS OF COVER.
AND THIS IS SOMETHING THAT, UH, N F P A 1710 IS A NATIONAL STANDARD.
ONE OF THE THINGS THAT WE HAD TO MAKE SURE THAT WE WERE ABLE TO DO, TO BE ACCREDITED, UH, IN, IN THE PROCESS.
AND SO A LOT OF PEOPLE MAY ASK YOU, WELL, WHY DID YOU SEND A LADDER TRUCK AND AN AMBULANCE TO MY HOUSE? IF IT'S A CARDIAC ARREST, WE'RE GONNA SEND THE CLOSEST ENGINE OR LADDER AND WE'RE GONNA SEND TWO MEDIC UNITS.
WE'RE WE'RE COMING TO YOUR HOUSE WITH A, UM, I C U TO HELP REVIVE YOUR LOVED ONES.
SO, UH, BACK IN THE DAYS, YOU MAY SEE TWO PARAMEDICS ON AN AMBULANCE WITH THE AMOUNT OF DRUGS, THERAPIES, PROCEDURES THAT WE'RE GONNA DO IN A RESIDENCE.
AND SO IF YOU LOOK FOR A CARDIAC ARREST TO YOUR RIGHT, YOU'RE GONNA SEE SEVEN TO EIGHT PERSONNEL FOR AN AUTO ACCIDENT.
WE ALWAYS SEND A FIRE TRUCK, UM, FIRST OF ALL TO BLOCK AND KEEP THAT VEHICLE SAFE, THE PATIENTS AND OUR PERSONNEL.
AND THEN WE'RE GOING TO SEND, UH, OTHER ADDITIONAL UNITS.
SO YOU CAN SEE 16 TO 20 FOR SOME TYPES OF AUTO ACCIDENTS.
FOR A HOUSE FIRE, THERE'S A LOT OF DIFFERENT FUNCTIONS THAT MUST BE ACCOMPLISHED SIMULTANEOUSLY.
SO WE'RE GONNA SEND THREE ENGINES, UH, A LADDER TRUCK IN A COMMAND VEHICLE, AND THAT'S 15 TO 18 PEOPLE.
IF YOU LOOK AT A FOUR TWO, WHICH IS LARGER, YOU'RE GONNA GET 22 TO 26, AND THEN A HIGH-RISE FIRE, WHICH IS GONNA BE UP TO 44 PEOPLE.
SO IN THIS SYSTEM, WE DON'T POLITICIZE, UH, FIRE APPARATUS.
THERE ARE NO, UH, LINES OF, UH, DEMARCATION OR AREAS WHERE WE DON'T RESPOND TO WITHIN THIS CITY.
SO ALL OF OUR RESOURCES ARE AVAILABLE 24 HOURS TO RESPOND ANYWHERE IN THIS COMMUNITY.
AND YOU'VE SEEN WHEN WE GET BUSY WITH STORMS OR JUST HIGH, HIGH VOLUMES OF CALLS, OUR UNITS ARE GOING ALL OVER THE CITY.
SO THIS IS WHAT THE STANDARD OF COVER LOOKS LIKE.
AND SO WHEN WE TALK ABOUT AN INDIVIDUAL INCIDENT, WHICH WE JUST DID, NOW WE WILL TALK ABOUT THE UNIT RESPONSES FOR EACH ONE OF THOSE INCIDENTS.
SO IF YOU LOOK AT OUR UNIT RESPONSES, AND, UM, I MENTIONED THEY'RE ALMOST VIRTUALLY FLAT BETWEEN 19 AND 20, BUT A HUGE INCREASE FROM 2016.
SO THESE ARE TOTAL UNIT RESPONSES THAT YOUR DEPARTMENT IS GOING ON.
AND, AND SO THE STANDARD OF COVER KIND OF EXPLAINS WHY WE HAVE THAT MANY RESPONSES.
SO FOR YESTERDAY IN THE CITY OF SAN ANTONIO, WE HAD 562 INCIDENTS.
UH, BUT WE HAVE 1039 UNIT RESPONSES, AND THAT'S GONE DOWN PROBABLY ABOUT TWO TO 300 UNIT RESPONSES A DAY, UM, FROM WHERE IT WAS IN PREVIOUS YEARS.
AND, AND AGAIN, THAT'S A, UH, THAT, THAT PLAYS INTO THE COVID AND PEOPLE NOT BEING OUT AS MUCH.
SO RESPONSE TIMES, AND THAT'S ALWAYS A, A, A CHALLENGE.
OKAY, HOW DO YOU, HOW DO YOU RECORD YOUR RESPONSE TIMES? SOME DEPARTMENTS DO IT TO WHERE, OKAY, THEY COUNT THE RESPONSE TIME FROM THE TIME OF DISPATCH TO THE TIME THAT UNIT GETS ON THE FRONT DOOR.
[00:15:01]
A RESPONSE TIME FROM THE TIME THAT FIRETRUCK GETS THE CALL AT THE STATION TO THE TIME THEY GET TO THE FRONT DOOR.SO WHAT WE DO, WE TIME, OUR AVERAGE TIME FROM THE TIME YOU CALL 9 1 1 TO THE TIME WE GET TO THE FRONT DOOR.
SO IF YOU LOOK AT OUR FISCAL YEAR TOTALS, RESPONSE TIMES, UH, WE'RE ABOUT 8 0 9 RIGHT NOW, WHICH IS JUST A TAD BIT ABOVE THE AVERAGE.
UM, BUT IF YOU LOOK AT OTHER CITIES THAT MAY HAVE A 13, 14 MINUTE RESPONSE TIME, AND THEY'RE NOT CALCULATING THE TIME THAT IT TAKES TO PROCESS THE CALL FROM NINE ONE ONE.
UH, WE WILL ALWAYS DO THINGS TO TRY TO IMPROVE THAT.
I'M GONNA SHOW YOU SOME TECHNOLOGY DOWN THE ROAD THAT MAY DO THAT FOR US ALSO.
BUT AGAIN, UM, WE'RE SATISFIED WITH THOSE TIMES RIGHT NOW.
BUT ANYTHING THAT WE CAN DO TO IMPROVE THEM, WE WANT TO DO THAT.
SO, UH, WE'RE A FORTUNE 500 COMPANY, UH, THAT SENDS MILLIONS OF DOLLARS OF RESOURCES TO YOUR ADDRESS WHEN YOU CALL US.
SO WE HAVE A LOT OF DIFFERENT DIVISIONS AND, AND, AND SUPPORT FUNCTIONS THAT WE DO.
SO, UM, WE HAVE ARSON, UH, FIRE PREVENTION, OUR DISPATCH CENTER, FLEET LOGISTICS IS OUR SERVICE CENTER TO MANAGE, UH, TAKING CARE OF ALL OF OUR EQUIPMENT TO WAREHOUSE OUR, OUR OUR SUPPLIES, PLANNING AND ANALYTICS WHO, UH, PUT THESE METRICS TOGETHER FOR US, OUR HUMAN SERVICES, UM, DEPARTMENTS, BECAUSE OUR MOST IMPORTANT RESOURCES ARE OUR FOLKS, UH, PHYSICAL MANAGEMENT, PUBLIC INFORMATION, OUR HEALTH AND WELLNESS, TO WHERE WE ARE GIVING, UH, FIREFIGHTERS PHYSICALS.
EVERY YEAR, ANNUALLY, WE HAVE A, UH, A CERTIFIED TRAINER AVAILABLE FOR THEM.
UH, AND SO OUR WELLNESS AND HEALTH OF OUR MEMBERS AND RESILIENCY, UH, AS FAR AS TAKING CARE OF OUR MENTAL HEALTH ARE, ARE SOME OF OUR, OUR CRITICAL THINGS, THE MOST IMPORTANT THINGS THAT WE DO.
SO, ON THE EMERGENCY RESPONSE SIDE, SO WE HAVE FIRE SUPPRESSION, EMERGENCY MEDICAL, TECHNICAL RESCUE, HAZMAT, OUR EMERGENCY OPERATIONS CENTER, WHICH HAS BEEN UP, UH, AND RUNNING FOR ABOUT 255 DAYS, DEALING WITH THE COVID.
UM, SO WE ARE RUNNING EMERGENCY OPERATIONS THERE TODAY AS WE SPEAK.
OUR M I H FOLKS WHO CONTINUE TO PUT POINTS UP ON THE BOARD AS FAR AS BEING VERSATILE, BEING ABLE TO, UM, TAKE CARE OF SO MANY OF OUR CHALLENGES THAT WE'VE HAD, IN PARTICULAR WITH COVID AND HIGH VOLUME UTILIZATIONS, OUR AVIATION FIRE, OUR FUSION FOLKS WHO ARE UPSTAIRS WORKING HAND IN HAND WITH PD AND OUR MEDICAL SPECIAL OPERATIONS.
SO WE'VE USED THIS SLIDE FOREVER, UH, PRE E M S, I THINK SAN ANTONIO PD WAY BACK WHEN USED TO THROW 'EM IN THE BACK OF SOMETHING THAT LOOKED LIKE THIS.
UM, THE FIRE DEPARTMENT STARTED E M SS IN 1974, WHERE THEY PROBABLY RAN EIGHT OR SO UNITS.
THEY RESPONDED THROUGHOUT THE COUNTY, UM, ADVANCED LIFE SUPPORT OR ADVANCED FIRST RESPONDER TRAINING.
UH, THE FIRE DEPARTMENT USED LATER DECIDED TO MAKE ALL THEIR FIREFIGHTERS E M T CERTIFIED, WHICH BEFORE THAT THEY, THEY WEREN'T FIRE A L S AND THAT'S WHERE WE REALLY STARTED PUTTING EQUIPMENT ON FIRETRUCK.
AND SO, UH, 80% OF EVERY SINGLE FIRE APPARATUS ON THIS DEPARTMENT TODAY, WHETHER IT'S ENGINE PLATFORM, LADDER OR HEAVY RESCUE, THEY HAVE ADVANCED LIFE SUPPORT EQUIPMENT ON THAT RIG.
AND THEY HAVE ONE TO TWO, SOMETIMES THREE PARAMEDICS ON EVERY SINGLE VEHICLE.
OUR MEDICAL SPECIAL OPERATIONS FOLKS, AGAIN, DEALING WITH THE SWAT CALLS, THE, THE SPECIAL OPERATIONS THINGS THAT WE'RE DEALING WITH.
UH, WE HAVE, UH, THREE OR FOUR PEOPLE THAT ARE DEPLOYED IN EL PASO RIGHT NOW, HELPING MANAGE A, A FIELD HOSPITAL THERE.
SO AGAIN, A LOT OF EXPERTISE IN OUR SPECIAL OPERATIONS FOLKS, AND THEN OUR M I H AND WE'LL TALK A LITTLE BIT MORE ABOUT THAT.
SO, UH, I WAS OVER TALKING TO ERIC AND MARIA ABOUT 30 MINUTES AGO.
I SHOWED THEM THIS SLIDE, UM, IN 2007 WHEN I ARRIVED.
THE ONLY TWO THINGS THAT WE HAD UP THERE WERE PARAMEDICS AND COMMUNICATION, WHICH IS CRITICAL.
AND OUR PEAK UNIT PROGRAM AND OUR PEAK UNIT PROGRAM, AS WE MENTIONED, WE HAVE, UH, 43 AMBULANCES, 35 OF THOSE ARE FULL-TIME.
SO CURRENTLY WE ARE RUNNING PEAKS OUTTA STATION FOUR, STATION 11, STATION 21, STATION 25, STATION 30, STATION 40, 48 AND 11.
WHAT WE DO IS WE LOOK AT THE CALL HISTORY OF THAT AREA TO SEE WHEN THE HIGHEST LEVEL OF TRANSPORTATION AND E M S RUNS COME IN, AND THEN THE COMPUTER PICKS THE TIME AND THE DATES OF WHICH WE RUN.
AND SO, UM, MADAM CHAIR, I'M GONNA LOOK AT YOUR UNIT.
YOU HAVE MEDIC 26, AND SO MEDIC 26 IS SURROUNDED BY FULL-TIME UNITS, 15, UH, 45, 40 FOURS, 30
[00:20:01]
THREES, EIGHTS.AND SO THE HOURS THAT THEY OPERATE, THEY OPERATE FROM 11 IN THE MORNING TILL 11 AT NIGHT.
AND THAT IS THE HIGHEST TIME THAT RESOURCES ARE NEEDED IN THAT AREA.
THEY WORK, UH, FROM SUNDAY THROUGH FRIDAY, AND SO THERE'S NO, THERE'S NO M I H THERE ON ON FRIDAY, BUT WE'VE MOVED THAT, UH, PEAK TO SOMEPLACE ELSE.
SO COUNCILMAN PERRY, UM, WE'VE GONE, UM, YOU KNOW, OVER YOUR ISSUES OF M I H AND I THINK YOU PROBABLY UNDERSTAND IT BETTER THAN ANYBODY.
AND THE KNEE THAT WE HAD UP AT 40, MEDIC 40 RUNS 24 HOURS AS A PEAK EVERY SINGLE DAY.
AND THEN IF WE LOOK AT MEDIC 51, THE ONLY DAY THAT WE FOUND WE NEEDED EXTRA COVERAGE UP THERE IS ON THURSDAYS BETWEEN 10 IN THE MORNING AND MIDNIGHT.
SO WE LET THE COMPUTERS FIGURE OUT, UH, WHERE WE PUT THOSE ADDITIONAL RESOURCES.
UM, THE BEAUTIFUL THING ABOUT A PEAK, I DON'T HAVE TO SEND A PEAK TO TRAINING A PEAK DOESN'T HAVE TO GO TO, UH, GET A PHYSICAL, A PEAK DOESN'T HAVE TO GO TO ANY MEETINGS.
THEY COME ON AND THEY WORK 12 HOURS, WHICH IS, IS MORE MAN HOURS OR, OR STAFFING HOURS THAN YOU WOULD GET WITH A FULL-TIME UNIT.
SO WHEN THEY COME IN, THEY'RE RUNNING FROM THE TIME THEY GET THERE TO THE TIME THEY GET OUT.
OUR ADVANCED LIFE SUPPORT PROGRAM, WE TALKED ABOUT THAT, OUR FIRE ONLY RESPONSE, THERE ARE CERTAIN CALLS THAT DISPATCH WILL SEND OUT.
AND SO WE'RE SAVING THOSE AMBULANCES FOR PEOPLE THAT REALLY NEED THEM.
UH, WHEN I ARRIVED HERE, WE WERE RUNNING OUT OF E M S UNITS EVERY SINGLE DAY.
AND SO THIS FIRE ONLY RESPONSE HAS HELPED US BY KEEPING THOSE UNITS AVAILABLE, OUR TAXI VOUCHER PROGRAM TO WHERE A UNIT CAN GIVE SOMEONE A TAXI VOUCHER.
BECAUSE WHAT WE HAVE FOUND, A LOT OF OUR CITIZENS THINK THAT IF THEY GO BY AMBULANCE, THEY'RE GONNA BE SEEN QUICKER.
YOU'RE GONNA BE TAKEN OUT OF THAT STRETCHER, OFF THAT STRETCHER, AND YOU'RE GONNA BE PUT IN TRIAGE.
AND SO PERFECTLY GOOD AMBULANCE HAS BEEN SPENT, YOU KNOW, DRIVING SOMEONE ACROSS TOWN WHEN A CAR COULD HAVE DONE THAT.
I'VE GOT ANOTHER SLIDE, WE'LL TALK A LITTLE BIT MORE ABOUT THAT.
OUR HOSPITAL SERVICE TIME POLICY, HOW DO WE GET OUR UNITS OUT OF THE HOSPITALS AS QUICK AS WE CAN? AND THAT'S WORKING WITH THE ERS AS FAR AS MAKING SURE THAT THEY HAVE BEDS.
SO WE DON'T, UM, EXPERIENCE WALL TIME WHERE OUR UNITS ARE, ARE STACKED UP AT A HOSPITAL.
OUR HOSPITAL DIVERSION PROGRAM TO WHERE IF ONE HOSPITAL IS FULL, THEY'RE CROWDED, WE WILL DIVERT TO OTHER HOSPITALS.
AND SO SOMETIMES THOSE MAY BE CITIZEN COMPLAINTS THAT YOU MAY GET FROM YOUR CONSTITUENT TO SAY, HEY, I WANTED TO GO TO A CERTAIN HOSPITAL, BUT THEY WOULDN'T TAKE ME.
EASY ANSWER FOR THAT IS WE WERE ON DIVERSION, UH, AND SO THAT HOSPITAL WAS FULL.
HOW LONG DOES IT TAKE US TO MANAGE AN INCIDENT LAW ENFORCEMENT NAVIGATION? WE RUN A LOT OF CALLS WITH PD.
HOW DO WE, UM, TRANSPORT THOSE, UH, PEOPLE THAT NEED TO BE TRANSPORTED? HOW DO WE TAKE CARE OF THOSE THAT MAY BE MENTALLY ILL? UH, HOW DO WE NAVIGATE THAT PROCESS? AND THEN OUR CLINICAL DISPATCHER PROGRAM, UH, WE'LL TALK IN IN A LITTLE BIT OF DEPTH HERE IN A SECOND.
SO, M I H COUNCILWOMAN VIA GRANT.
UH, YOU WERE HERE WHEN WE STARTED THIS PILOT, AND WE STARTED IT WITH, UM, JUST A FEW PARAMEDICS.
AND WE HAVE OVER 200 THAT WE'VE TRAINED, UH, PRIMARILY BECAUSE OF COVID.
AND SO IF YOU LOOK AT HOSPICE REVOCATION, UH, THERE ARE PEOPLE THAT ARE IN HOSPICE THAT END UP CALLING 9 1 1.
THE HOSPICE COMPANIES, UH, REALLY FROWN ON THAT BECAUSE WHAT THAT THAT IS GOING TO DO IS SEND THAT HOSPICE PATIENT TO THE HOSPITAL.
SO IF WE CAN GET OUT THERE, WORK WITH THE HOSPICE AGENCY, MAKE THAT PERSON COMFORTABLE, UM, THAT'S WHAT WE DO.
WE, WE TESTED THE HAVEN FOR HOPE ON A CONSTANT BASIS.
UH, AND SO AGAIN, WE'RE, WE'RE, WE'RE PARTNERS WITH THE HAVEN.
OUR, UM, T TOUR PROGRAM, WHICH IS OUR TEXAS TARGETED OPIOID RESPONSE TO WHERE WE WORK WITH THOSE THAT ARE, ARE SUFFERING THROUGH SUBSTANCE ADDICTIONS OF, OF OPIOIDS.
WE HAVE M MI FOLKS ASSIGNED TO THAT, UH, MEDICAL ASSISTED TREATMENT, UH, THAT IS AGAIN, WORKING WITH OUR SUBSTANCE FOLKS TO GET THEM INTO PROGRAMS, TO, UH, PREVENT THEM FROM FURTHERING, OVERDOSING, THINGS LIKE THAT.
OUR PIT PROGRAM DEALS, AGAIN, WORKING WITH PD, WORKING WITH OUR HOMELESS, OUR MENTAL HEALTH PEOPLE THAT ARE OUT THERE THAT MAY BE HIGH VOLUME UTILIZERS OR THEY MAY NOT BE CALLING US AT ALL, BUT HOW DO WE ACCESS REALLY GOOD CARE CUSTOMER SERVICE TO THEM? OUR THREAT ASSESSMENT GROUP, WE WORK WITH THE SCHOOLS.
WE WORK WITH PD, WE WORK WITH OTHER LAW ENFORCEMENT, UH, AGENCIES TO MAKE SURE THAT WE HAVE A REALLY GOOD UNDERSTANDING OR SITUATIONAL AWARENESS OF WHAT'S GOING ON TO PREVENT OR ENHANCE OUR RESPONSE TO SOME TYPE OF DOMESTIC EVENT, HIGH VOLUME UTILIZER PROGRAM.
[00:25:01]
AGAIN, IF WE HAVE A CUSTOMER OR ONE OF YOUR CONSTITUENTS THAT'S CALLING US, UH, INORDINATE AMOUNT OF TIMES, UH, THREE OR FOUR TIMES A WEEK, FIVE OR SIX TIMES A WEEK, THINGS LIKE THAT, WE'RE GOING TO SEND OUR FOLKS OUT AND TAKE A LOOK AT THEM.AND THEN ONE OF THE NEW ENHANCEMENTS IS OUR BLUE TEAM, OUR BLUE TEAM, OUR M I H FOLKS.
AND WE GO OUT AND DO WELLNESS CHECKS ON OUR PERSONNEL THAT HAVE COVID.
AND WE'VE ALSO EXTENDED THAT TO OUR CITY EMPLOYEES THAT ARE, ARE COVID.
UM, AND SO WHAT WE HAVE SEEN, YOU KNOW, AND, UH, WE, WE LOST A MECHANIC.
THERE'S BEEN OTHER CITY EMPLOYEES THAT HAVE PASSED.
IF WE COULD'VE GONE OUT AND HAD GOT EYES ON THEM AND, AND GAVE THEM THE TREATMENT THAT THEY NEEDED OR POTENTIALLY TRANSPORT THEM, WE MIGHT'VE BEEN ABLE TO SAVE LIVES BECAUSE WE UNDERSTAND THAT PEOPLE DON'T WANT TO GO IN, SOMETIMES THEY GET SICK REALLY QUICK.
SO THE BLUE TEAM IS THERE TO MANAGE ALL OF OUR MEMBERS DURING COVID AND OUR CITY EMPLOYEES.
UM, AGAIN, THIS IS AN INNOVATION TO WHERE, UM, WE WON NATIONAL RECOGNITION.
I'M GONNA HOLD UP THIS BIG OLD HEAVY TROPHY.
IT'S ABOUT 20 POUNDS, UH, FROM THE CONGRESSIONAL FIRE SERVICE, WHICH WE WEREN'T UNABLE TO GO ACCEPT THIS YEAR.
BUT, UH, WE'VE, UH, ACCEPTED NATIONAL RECOGNITION FROM OUR WHOLE BLOOD PROGRAM.
UH, WE HAVE MULTIPLE UNITS IN THIS CITY THAT IF THEY'RE DISPATCHED TO A SHOOTING, A CUTTING, UH, OVERTURNED VEHICLE, WE'RE GOING TO SEND WHOLE BLOOD.
OUR, OUR HOSPITAL ECMO PROGRAM, C P R PROGRAM, UM, WE, WE CREATE THE STANDARD OF C P R FOR OUR ORGANIZATION.
LARGE VESSEL OCCLUSION, LARGE VESSEL OCCLUSION IDENTIFICATION PROTOCOL.
THIS IS A NEW TYPE OF THERAPY OR TREATMENT TO WHERE WE CAN CLAMP AN AORTA, A LARGE VESSEL TO WHERE IN THE PAST PEOPLE WOULD BLEED OUT SEPSIS ALERTS, NOTIFYING THE HOSPITALS THAT WE HAVE A SEPTIC PATIENT COMING IN.
AND SO OUR, UH, ME, MONTEZ, DR.
WINKLER, THE TEAM FROM, UH, UNIVERSITY OF TEXAS HEALTH SCIENCE CENTER, UH, WE ARE INVOLVED IN THESE, UH, DIFFERENT RESEARCH PROGRAMS AS WE SPEAK.
UH, WE ROOT IN WRITTEN NUMEROUS PAPERS.
THAT'S HOW WE GOT TO WHERE WE WERE WITH THE BLOOD PROGRAM THROUGH RESEARCH.
AND SO I'M GONNA CLOSE THIS WITH, UH, A VIDEO.
LAUREN, YOU CAN PUT THIS VIDEO ON AND THEN WE'LL TALK.
I THINK THE SAN ANTONIO FIRE DEPARTMENT HAS RECENTLY BEGUN UTILIZING THE GOOD SAM APP THAT USES TECHNOLOGY TO BETTER SERVE OUR COMMUNITY.
THE APP ALLOWS PARAMEDIC DISPATCHERS TO PROVIDE THE PUBLIC THE APPROPRIATE AMOUNT OF CARE WHILE REDUCING RESOURCES SENT TO THE SCENE, CONSERVING VALUABLE PERSONAL PROTECTIVE EQUIPMENT, REDUCING HOSPITAL OVERCROWDING, AND KEEPING EMERGENCY RESPONDERS AVAILABLE FOR CRITICAL INCIDENTS.
THE PUBLIC SAFETY ANSWERING POINT OR PSAP RECEIVES A CALL FROM MEDICAL EMERGENCY.
THE CALLER IS GREETED BY A SAN ANTONIO FIRE DEPARTMENT PARAMEDIC DISPATCHER, AND THE EXISTING CALL TAKING PROCESS BEGINS.
THE DISPATCHER WILL VERIFY PHONE NUMBER AND ADDRESS BEFORE STARTING TO WORK THROUGH A MEDICAL PROTOCOL WRITTEN BY THE OFFICE OF THE MEDICAL DIRECTOR.
THIS PROTOCOL AND THE EXPERIENCE OF THE PARAMEDICS ASSIST IN ENSURING NO CRITICAL PATIENT IS EVER MISSED.
CALLERS COMPLAINING OF SEVERE MEDICAL PROBLEMS WILL HAVE RESOURCES SENT TO THEIR LOCATION.
WHILE THE CALL TAKER IS STILL ON THE PHONE, THOSE CALLERS THAT HAVE MILDER COMPLAINTS WILL BE ASKED FURTHER QUESTIONS TO PROVIDE APPROPRIATE CARE.
ONCE A CALLER IS IDENTIFIED TO HAVE A LOWER PRIORITY INCIDENT, THAT CALLER IS TRANSFERRED TO OUR NEW CLINICAL DISPATCHER.
THE CLINICAL DISPATCHER WILL CONTINUE TO ASSIST THE CALLER AND ALLOW THE INITIAL CALL TAKER TO BECOME AVAILABLE TO ANSWER OTHER EMERGENCY CALLS.
THE CLINICAL DISPATCHER WILL TAKE TIME TO VERIFY NO CRITICAL SIGNS OR SYMPTOMS OR MISSED DURING THE INITIAL CALL TAKING.
IF A CRITICAL SITUATION DOES NOT EXIST, THE CLINICAL DISPATCHER WILL SEND A TEXT MESSAGE TO THE CALLER USING THE GOOD SAM APP.
THE CALLER WILL BE ASKED TO CLICK ON A LINK AND ALLOW PERMISSIONS FOR AUDIO AND VIDEO.
THIS TEXT AUTOMATICALLY TURNS ON THE CALLER'S CAMERA AND WILL ALLOW THE CLINICAL DISPATCHER TO SEE THE CALLER.
THIS PROVIDES VALUABLE INFORMATION TO THE CLINICAL DISPATCHER, SUCH AS THEIR SKIN COLOR, EFFORT OF BREATHING, ABILITY TO FOLLOW COMMANDS, AND PROVIDES A VIEW OF THE INJURY.
THE APPLICATION ALSO UTILIZES THE PHONE'S AI CAPABILITIES AND WILL GIVE THE CALLERS PULSE RATE.
WITH ALL OF THIS INFORMATION, THE CLINICAL DISPATCHER CAN ASSIST THE CALLER IN MAKING THE BEST DECISION FOR THEIR SITUATION.
THIS COULD INCLUDE SENDING NO RESOURCES IF AT-HOME CARE IS APPROPRIATE AND AVAILABLE, SENDING A TAXI VOUCHER FOR TRANSPORT TO THE HOSPITAL OR CLINIC, OR SENDING A FIRE RESOURCE TO FURTHER EVALUATE THE CALLER.
THE NEXT PHASES OF THE PROGRAM BRING ENDLESS POSSIBILITIES FOR PATIENT CARE
[00:30:01]
AND SITUATIONAL AWARENESS.THE GOOD SAM APP ALLOWS OUR DISPATCHERS TO BRING IN A CONSULTANT SUCH AS OUR MEDICAL DIRECTOR FOR GUIDANCE IN DIFFICULT SITUATIONS AND PROVIDING FIRST CLASS CUSTOMER SERVICE AND UNMATCHED PATIENT CARE.
THE GOOD SAM APP CAN BE USED FOR SITUATIONAL AWARENESS AS WELL.
THE COLORS VIDEO CAN BE STREAMED TO RESPONDING UNITS, SO THEY MAY SEE THE SCENE BEFORE EVER ARRIVING.
THIS WILL ALLOW RESPONDING INCIDENT COMMANDERS TO BETTER PREPARE FOR SITUATIONS AND EVEN PROVIDE AN OPPORTUNITY TO BE AHEAD OF THE CURVE BEFORE THEY ARRIVE ON SCENE.
THE SAN ANTONIO FIRE DEPARTMENT EXPECTS TO CONTINUE TO LEAD THE WAY WITH THIS TECHNOLOGY.
NOWHERE IN THE COUNTRY IS THIS SYSTEM BEING UTILIZED AS IT IS HERE IN THE CITY OF SAN ANTONIO.
UM, I CAN'T TELL YOU HOW EXCITED I AM ABOUT THIS PIECE OF TECHNOLOGY.
UM, I HAD AN OPPORTUNITY TO GO SPEND A COUPLE OF HOURS AT DISPATCH YESTERDAY, AND A LOT OF TIMES WHEN YOU GET THERE, THINGS DON'T HAPPEN TO WHERE YOU GET TO SEE IT, UH, IN ACTION.
AND SO, UM, I WAS THERE YESTERDAY WHEN A GENTLEMAN CALLED IN FOR HIS, UH, ELDERLY DAD.
UH, AND SO IT WAS SENT OVER TO THE CLINICAL DISPATCHER.
SO THE CLINICAL DISPATCHER TOLD THE, THE SON PUT THE PHONE UP TO YOUR DAD, LET ME SEE HIM.
SO AS SOON AS YOU DID, WE COULD TELL WHAT HIS PULSE RATE WAS.
UH, WE COULD TELL THAT HE WAS BREATHING FINE BECAUSE HE WAS SPEAKING IN IN 10 WORD SENTENCES.
WE WERE ABLE TO TALK ABOUT THE MEDICATIONS, THE ISSUES, THE HISTORY THAT HE HAD, AND THE DECISION WAS MADE NOT TO SEND ANY RESOURCES.
SO, UM, THIS IS GOING TO SAVE US AS FAR AS OUR EXPOSURE TO THE PUBLIC AS FAR AS DEALING WITH ADDITIONAL P P E, UM, DEALING WITH TRAFFIC RESPONSE TIMES AND OVERLOADING THE HOSPITALS.
SO WE ARE ABLE TO GIVE A VIRTUAL TAXI VOUCHER IF WE NEED TO.
AND SO WE HAVE LOOKED AT, FROM THE, THE NUMBERS I HAVE TODAY, WHEN WE STARTED LOOKING AT THIS PILOT, UM, WE'VE DONE 379, UH, USES AT THIS TIME.
UH, OUT OF THAT 379, 238, UH, WE SENT NO RESOURCES.
AND THE PARAMEDIC THAT, UH, I WORKED WITH YESTERDAY, HE HAD A SHIFT, UH, A COUPLE DAYS AGO WHERE HE HAD 21 AND ONLY SENT, UM, TWO RESPONSE UNITS OUT OF 21 CALLS.
IN THE PAST, WE WERE SENDING FIRETRUCK AND AMBULANCES TO CALLS TO WHERE, UH, CITIZENS MAY NOT NEED ANY ADDITIONAL CARE, THEY MAY NOT NEED TO GO TO THE HOSPITAL, BUT WE HAVE NO WAY TO, UH, HAVE THE TECHNOLOGY TO LOOK INTO WHAT'S GOING ON IN THAT SITUATION.
SO OUT OF THAT 238, THE AVERAGE TIME THAT IT TOOK FOR ONE DISPATCHER TO DEAL WITH THE CALL, MAKE SURE THAT THEY'RE OKAY, GIVE THEM THE TRANSPORTATION THEY NEED, WAS 14 MINUTES AND 48 SECONDS.
UM, AND SO, UM, OUT OF THAT A HUNDRED, OUT OF THAT 379, UH, WE ENDED UP SENDING, UH, RESOURCES 141 TIMES.
BUT IF YOU LOOK AT THE SAVINGS, UH, AND AGAIN, THE, THE EXPOSURE, THE P P E RESOURCES LOADING THE HOSPITALS, I'M SO EXCITED ABOUT THIS PROGRAM.
UH, IT IS GOING TO GO TO COUNCIL ON DECEMBER 3RD.
UH, AND SO YOU, THE FIRST PEOPLE TO REALLY KNOW ABOUT IT, UH, THAT WE REALLY SHARED THIS WITH, UH, THE PROCUREMENT IS $145,000 FOR THE APP.
SO, UH, I'LL GO AHEAD AND CLOSE THIS OUT.
I'M SURE YOU HAVE SOME QUESTIONS.
I THINK THIS IS MY LAST SLIDE.
I THINK THAT'S, THAT'S GONNA BE REALLY HELPFUL AND HOPEFULLY CUT DOWN ON, UM, A LOT OF, OR AT LEAST SAVE SOME TIME FOR OUR FIREFIGHTERS AND OF COURSE, UM, MAKE SURE OUR, UH, CITIZENS ARE GETTING TAKEN CARE OF.
UM, ALSO THANK YOU OR CONGRATULATIONS ON THE AWARD FOR THE WHOLE BLOOD, UM, PROGRAM.
THAT'S REALLY AMAZING TO HEAR.
I REMEMBER WHEN WE WENT OUT TO THE, UM, UH, THE EMERGENCY CENTER, UH, OF COURSE BEFORE THE PANDEMIC AND YOU SHOWED US THE TRUCK AND IT WAS VERY IMPRESSIVE.
OKAY, UH, I ALSO JUST WANNA THANK YOU CHIEF FOR ACKNOWLEDGING SAN ANTONIO FIRE DEPARTMENT'S GREATEST TALENT, OUR PERSONNEL.
I COULDN'T AGREE MORE, AND I APPRECIATE THAT, THAT YOU ACKNOWLEDGE AND, AND SAY THAT PUBLICLY AS MUCH AS WE CAN, AS MUCH AS POSSIBLE.
UH, FIRST, HOW DOES STAFF ESTIMATE THE NEED FOR ADDITIONAL FIRST RESPONDERS AT, AT ANY GIVEN STATION AS IT RELATES TO RUNS OR CALL VOLUME? WELL, UH, THAT'S A GOOD QUESTION.
RUNS AND CALL VOLUME ARE BASICALLY THE SAME.
SO WHEN WE LOOK AT ADDING MORE RESOURCES, I'M NOT GONNA PUT ADDITIONAL PEOPLE ON A FIRE TRUCK.
I'M GONNA HAVE TO ADD EITHER AN ENGINE, A LADDER, OR A MEDIC.
[00:35:01]
AND SO THAT'S GONNA BE EITHER TWO PEOPLE OR FOUR PEOPLE.SO WE ALWAYS LOOK AT THE RESOURCES THAT WE HAVE ON HAND.
A LOT OF TIMES WE'RE ABLE TO MOVE RESOURCES AROUND IF WE BUILD A NEW STATION, WE HAVE OPPORTUNITIES TO, TO MOVE OUR EQUIPMENT AROUND.
SO THE FIRST THING WE'RE GONNA DO IS LOOK AT A STRATEGIC REDEPLOYMENT TO WHETHER WE NEED TO MOVE APPARATUS, PUT 'EM IN A DIFFERENT PLACE.
ONE OF THE NEW MODELS, AND PROBABLY MOST COST EFFECTIVE IS THAT WE ARE JUST DID, WE OPENED UP A SQUAD AT STATION 44.
UH, THAT'S OUR BUSIEST ENGINE COMPANY.
AND SO THAT ALLOWS THAT, UH, TO MULTIPLY THE RESOURCES THAT WE HAVE THERE, BECAUSE NOW I HAVE FIVE PEOPLE AT THAT STATION AND I CAN PUT TWO ON A SQUAD TO RUN E M SS CALLS OR THEN HAVE ALL FIVE OF THEM RESPOND ON A FIRE CALL.
WE HAVE SOME OTHER REALLY HIGH VOLUME AREAS THAT WE'RE GONNA BE OPENING UP A NEW STATION, UM, ON THE BORDER OF, UH, COUNCILMAN PERRY AND COUNCILMAN ANDREWS AREAS.
AND, UH, STATION 24, IT'S OUR SECOND BUSIEST STATION.
THE STATION IS ABOUT AS BIG AS THIS CONFERENCE ROOM THAT I'M IN, SO I CAN'T ADD RESOURCES THERE.
WHEN WE BUILD A THREE BAY FIRESIDE, ONE BAY E M S SIDE, I'LL BE ABLE TO ADD ADDITIONAL RESOURCES.
SO A LOT OF IT DEPENDS ON WHAT WE HAVE AVAILABLE.
AND SO MY BIGGEST AREA, IF I COULD PUT A LADDER IN OR ANOTHER ENGINE OR ANYTHING, IT WOULD BE GOING TO 20 FOURS.
BUT WHEN WE ADD RESOURCES, WE ADD THEM IN INCREMENTS, WHETHER IT'S IN E M S UNIT, AND AGAIN, WE'RE NOT LOOKING AT THE HIGH VOLUMES TO WHERE WE'RE GONNA SAY, OKAY, WE NEED AN E M S UNIT.
UH, AND THEN WE LOOK AT THE OTHER THINGS, WHETHER IT'S ACCREDITATION THAT WE NEED AN ADDITIONAL LADDER FOR OR AN ENGINE, BUT IT'S INCREMENTAL.
IT IS INCREMENTAL AND IT'S STRATEGIC AS FAR AS LOOKING AT WHERE THE RUNS ARE AND HOW WE CAN BEST GET TO THE, TO THE FOLKS THAT NEED US.
UM, I'M GLAD YOU MENTIONED, UH, STATION 44 AS THE BUSIEST ENGINE COMPANY.
OF COURSE, I HAVE A, A CONCERN ABOUT FIRE STATION 44.
IT HAPPENS TO BE IN DISTRICT SIX.
AND YOU NOTED THAT THE HEAT MAP SHOULD A HIGHER CONCENTRATION OF INCIDENTS THERE AT 44.
I KNOW THAT WAS DOWNTOWN, BUT, BUT IT'S ONE OF THE BUSIEST.
UM, WELL IT IS THE BUSIEST ENGINE COMPANY LIKE YOU MENTIONED.
SO I MEAN, MY CONCERN REALLY IS REALLY ABOUT, UM, UH, AMBULANCES THERE IS, IS THERE A NEED FOR AN ADDITIONAL AMBULANCE? AND, AND WHY NOT MAKE AMBULANCES, UH, IN, IN STATIONS LIKE 44 FULL-TIME INSTEAD OF FOCUSING ON ON PEAK TIMES.
AND MAYBE, UH, PART OF MY QUESTION, AND MAYBE YOU CAN EXPLAIN HOW AMBULANCES ARE ASSIGNED TO STATIONS OR I THINK ZONES, WOULD YOU MIND? WELL, ABSOLUTELY.
SO WE DON'T REALLY LOOK AT ZONES WHEN AN AMBULANCE IN THE CITY OF SAN ANTONIO LEAVES THAT STATION.
THEY MAY NOT GET BACK TO THEIR STATION FOR 24 HOURS BECAUSE THEY'RE GOING UP, SAY FROM STATION SEVEN DOWNTOWN, AND THEY GO UP AND GET CAUGHT UP IN THE MEDICAL CENTER, THEY GO AVAILABLE FROM THE MEDICAL CENTER, THEY MAY GO TO STONE OAK, AND THEN THEY BOUNCE OVER TO ANOTHER DISTRICT.
SO WE, WE'VE HAD THIS, UM, OPPORTUNITY TO EDUCATE PEOPLE ON, ON E M S UNITS.
AND THE THING ABOUT ADDING MORE E M S UNITS, WE DON'T HAVE A TRANSPORTATION ISSUE.
WE, WE, WE HAVE PARAMEDICS ON EVERY SINGLE FIRE TRUCK.
AND SO ADDING AMBULANCES SOMETIMES IS NOT THE DIRECTION YOU WANT TO GO BECAUSE A LOT OF TIMES AN E M S UNIT IS GOING TO GET CANCELED BY THOSE PARAMEDICS ON THE FIRE TRUCK THAT CAN GET THERE.
SO AGAIN, WE'RE TRYING TO RUN A FIRE BASED E M S SYSTEM AND NOT A, AN AMBULANCE COMPANY BECAUSE WE DON'T WANT TO TRANSPORT EVERYBODY WE GO ON.
WE WANT TO FIND THE MOST EFFECTIVE WAY TO, UM, TO GET THEM THE SERVICES THAT, THAT THEY NEED.
AND ESPECIALLY GOING INTO COVID NOW, UH, WE REALLY HAVE TO SCRUTINIZE HOW MANY TIMES WE WANT TO TAKE PEOPLE TO THE HOSPITALS.
AND IF IT'S REALLY WARRANTED, IF I PUT ANOTHER MEDIC UNIT AT STATION 44, IT WOULD NEVER BE AT STATION 44.
UH, WE HAD THE SAME ISSUE WHEN I ARRIVED HERE, UH, UP AT THE DOMINION.
THEY WANTED AN AMBULANCE AT STATION 47, AND WE EXPLAINED TO THEM THE MINUTE THAT AMBULANCE GOT A CALL, IT WOULD NEVER BE BACK UP THERE AGAIN BECAUSE OUR SYSTEM IS FLUID.
AND SO AS LONG AS I HAVE THOSE 43 UNITS IN SERVICE AND THOSE PEAKS RUNNING, UM, WE DON'T SEE THE NEED TO GO OUT AND GET MORE E M S UNITS, TO BE HONEST WITH YOU.
IF I GET THE MONEY OR IF I HAD THE MONEY, I WOULD ADD MORE CLINICAL DISPATCHERS BECAUSE I CUT DOWN 236 CALLS SINCE OCTOBER 20TH.
SO WE NEED TO LOOK AT BEING SMARTER, UH, MORE TECH, TECH TECHNOLOGICALLY BASED THAN BASICALLY PUTTING ON MORE E M S UNITS.
'CAUSE THAT IS NOT GONNA SOLVE A PROBLEM.
UM, JUST LIKE I TOLD THE FOLKS WHEN I GOT HERE, IF I PUT ON A HUNDRED AMBULANCES, IF WE
[00:40:01]
DON'T MANAGE THEM APPROPRIATELY, WE'RE GONNA RUN OUT.SO, UM, I HOPE I ANSWERED YOUR QUESTION.
AND I UNDERSTAND THAT, UH, AN AMBULANCE MIGHT NOT BE, UH, THE SOLUTION TO THE PROBLEM YOU MENTIONED, BUT, BUT WHAT IS, WHAT, WHAT CAN WE WE DO FOR FIRE STATION 44 TO MAKE SURE THAT THEY'RE, THEY'RE FEELING WELL SUPPORTED BECAUSE I DON'T THINK THEY ARE RIGHT NOW.
WELL, YOU KNOW WHAT, THE, WHAT WE DID IS, IS IN OUR BUDGET, WE ADDED THAT SQUAD.
SO THAT'S THE ONLY MAN SQUAD THAT WE'VE EVER ADDED.
SO WE NEED TO LOOK AT THOSE METRICS TO SEE WHETHER, UM, YOU KNOW, THAT SQUAD IS WORKING.
IF, IF I HAD THE CHOICE OF PUTTING IN A, UH, AMBULANCE OR A FIRETRUCK AT 44, I WOULD PUT A FIRETRUCK IN BECAUSE A FIRETRUCK IS GONNA BE YOUR FIRST RESPONDER BECAUSE, UM, YOU MAY HAVE AN AUTO ACCIDENT, YOU MAY NOT NEED AN AMBULANCE, BUT YOU NEED A FIRETRUCK FOR THAT.
SO IF, IF I HAD AN OPPORTUNITY TO, TO JUST GIVE ME MONEY, UM, I WOULD PUT A FIRE APPARATUS IN THERE VERSUS AN E M S UNIT.
AND YOU MENTIONED CLINICAL DISPATCHERS MIGHT HELP.
WHAT, WHAT IS, WHAT? WILL YOU EXPLAIN WHAT A CLINICAL DISPATCHER IS? YES, MA'AM.
SO IF YOU JUST LOOK AT THAT VIDEO, WE TALKED ABOUT THE GOOD SAM APPLICATION, AND SO WE HAVE THREE THAT HAVE BEEN TRAINED PER SHIFT RIGHT NOW THAT ARE CLINICAL DISPATCHERS.
THOSE DISPATCHERS ARE GOING TO LOOK AT THAT PERSON WHO MAY BE A HIGH VOLUME UTILIZER, THEY MAY BE COMPLAINING OF SOME MINOR SYMPTOMS, UM, A, A CUT HAND, A CUT KNEE.
AND SO THOSE ARE THE CLINICAL DISPATCHERS.
AND SO AS I MENTIONED, UH, WITH THIS NEW PROGRAM, WE SAVED 236 DISPATCHES.
AND SO THAT'S PROBABLY 236 AMBULANCES THAT THAT DIDN'T GO OUT.
AND I GUARANTEE YOU SOME OF THAT 236 WERE PROBABLY FROM STATION 44 FIRST DUE.
SO WE NEED TO WORK WITH, WITH THE CITY AND DOWN THE ROAD, SEE WHAT, WHAT THE METRICS LOOK LIKE, AND TALKING TO MARIA, IF, IF THIS IS GONNA SAVE US MONEY, THIS APPLICATION, THIS GOOD SAM APP IS GONNA SAVE US MONEY AND ALLOW US TO PUT THOSE RESOURCES INTO OTHER AREAS SUCH AS HAVING ADDITIONAL CLINICAL DISPATCHERS.
BECAUSE ON THE INFORMATION THAT I TALKED ABOUT, THERE WERE 99 TIMES THAT WE COULD NOT APPLY THE GOOD SAM APP BECAUSE THAT DISPATCHER WAS TIED UP WITH THAT PERSON.
AND ALTHOUGH I HAVE OTHER DISPATCHERS OUT THERE, THEY'RE TALKING TO FIRETRUCK MANAGING INCIDENTS, I ONLY HAVE ONE PERSON DEDICATED.
SO BY ADDING ADDITIONAL PEOPLE DOWN THE ROAD, THAT'S GOING TO SOLVE A PROBLEM THAT WE HAVE AS FAR AS REACHING PEOPLE THAT CALL US AND WE REALLY DON'T NEED TO GO TO THEIR RESIDENCES OR THEIR BUSINESSES.
I, I LIKEN IT TO SORT OF A TRIAGE, UM, THE THE CLINICAL DISPATCHER.
UH, CHIEF, I'M GONNA GO IN REVERSE ORDER.
WE'LL START WITH COUNCILMAN CARRIE.
HEY CHIEF, THANK YOU VERY MUCH.
I'M EXCITED ABOUT SOME OF THESE PROGRAMS AND, UH, LIKE THE WHOLE BLOOD THING THAT, UH, I WENT TO THE KICKOFF OF THAT, UH, UM, YOU KNOW, AND HEARD THE EXPLANATIONS AND THE ACTUAL LIFESAVING EFFORTS THAT, UH, WERE PROVIDED BY HAVING THAT WHOLE BLOOD, UH, ON, ON BOARD.
AND THIS NEW APP, I THINK THAT'S, THAT'S THE WAVE OF THE FUTURE.
AND UH, LIKE YOU SAID, HOPEFULLY, UM, SAVING MONEY AND, UH, PUTTING IN, PUTTING IT TOWARDS OTHER RESOURCES OR OTHER REQUIREMENTS THAT WE HAVE.
BUT I, I'D LIKE TO GO BACK TO SLIDE NUMBER THREE OR NO, SLIDE NUMBER NINE.
AND CHIEF, YOU AND I HAVE GONE ROUND AND ROUND ABOUT THIS AND WE'VE, UH, I, I, I STILL HAVE CONCERNS AND, AND HERE'S, HERE'S WHAT I, WHAT I'M LOOKING AT HERE.
UM, YOU KNOW, YOU GOT THE HEAT MAP THERE AND THEN YOU HAVE THE ACTUAL, UH, SEE IF YOU CAN MINIMIZE THAT.
MOVE THAT OUTTA THE WAY, LAUREN.
BUT ANYWAY, UM, LOOKING AT THE NUMBERS THERE, YOU GOT THE NON-MEDICAL, WHICH YOU WERE EXPLAINING FIRE AND, UH, RESPONSES THAT, UH, FIREMEN ARE NEEDED AT.
BUT, UH, THE MEDICAL, AND, AND HERE'S, HERE'S WHAT I WOULD LIKE TO SEE IF YOU CAN GET THIS DATA FOR ME.
UH, WE'VE GOT FOUR TIMES THE AMOUNT OF MEDICAL RESPONSES THAN NON-MEDICAL IN THOSE CASES THAT WE'RE RESPONDING WITH
[00:45:01]
THE E M SS, YOU KNOW, YOU, YOU HAVE AN AVERAGE TIME OR UH, YOU HAVE AN AVERAGE RESPONSE TIME ACROSS THE WHOLE DEPARTMENT.AND WHAT IS THAT RE AVERAGE RESPONSE TIME? THAT WAS WHAT YOU SAW THE EIGHT MINUTES? YEAH.
I'D LIKE TO ACTUALLY SEE WHAT THE RESPONSE TIME IS ON THE E M SS VEHICLES THEMSELVES AND COMPARE THAT TO WHAT THE AVERAGE TIME ACROSS THE EIGHT MINUTES FOR, FOR ACROSS THE ENTIRE, UH, FIRE DEPARTMENT.
AND I'VE HEARD, I'VE HEARD ISSUES OF PEOPLE WAITING THAT NEED TO BE TRANSPORTED THAT NEED ADDITIONAL, UM, REQUIREMENTS OF AN E M S TEAM HAVING TO WAIT A SUBSTANTIAL LONGER TIME THAN THE INITIAL RESPONSE THAT'S GIVEN TO THEM.
SO I, I'D LIKE TO SEE THAT BREAKOUT AS WELL ON WHAT IS THE WAIT TIME, THE AVERAGE WAIT TIME FOR E M S UNITS COMPARED TO THE REST OF THE REST OF THE DEPARTMENT AND OKAY, WE'LL, WE'LL SEE IF WE CAN GET THOSE NUMBERS FOR YOU, BUT, BUT I'LL TELL YOU HOW IT WORKS, COUNCILMAN.
UM, BY HAVING FIREFIGHTERS THAT ARE PARAMEDICS, THOSE ARE WHERE YOU'RE GONNA GET THE SAVES.
THOSE ARE WHERE YOU'RE GONNA GET THE QUICKER RESPONSES BECAUSE I GUARANTEE I'VE GOT A FIRE TRUCK IN STATION FORTY'S FIRST DUE BECAUSE THEY DON'T LEAVE OR STATION 14, BUT I CAN'T GUARANTEE THAT I'M GONNA HAVE AN AMBULANCE AT STATION 40 BECAUSE THEY'RE UP AT UNIVERSITY HOSPITAL AND YOUR NEXT AMBULANCE IS COMING FROM DOWNTOWN ON REO.
SO THE E M S RESPONSE TIMES ARE ALWAYS GONNA BE HIGHER THAN THE FIRE SUPPRESSION SIDE BECAUSE THOSE FIRE TRUCKS GET THERE QUICK AND IF YOU HAVE AN AUTO ACCIDENT, THOSE PARAMEDICS ON THAT FIRETRUCK ARE GOING TO TREAT YOU AND START IVS ON YOU OR DEFIBRILLATE YOU OR INTUBATE YOU.
ANYTHING THAT AN E M S UNIT COULD DO EXCEPT FOR THE TRANSPORTATION.
AND SO HOW WE RESUSCITATE RIGHT NOW, WE GO TO CARDIAC ARREST.
UM, IF WE CAN'T SAVE THEM, THE MAJORITY OF THE TIME WE DON'T TRANSPORT THEM, WE'RE GONNA WORK THEM IN PLACE, GIVE THEM MULTIPLE ROUNDS OF DRUGS, THERAPEUTICS, WORK WITH OUR MEDICAL DIRECTOR AND TRY TO RESUSCITATE THEM.
SO THE MOST IMPORTANT THING THAT I'VE ALWAYS STRESSED HERE AND I STRESSED IN AND I TALKED ABOUT MY SON, MY YOUNGEST, AND WE LIVED UP IN, IN, UH, STONE OAK.
AND IF MY YOUNGEST FELL IN THE SWIMMING POOL AND DROWNED ENGINE 46 OR LADDER 46 IS GONNA SHOW UP AND NOT HAVE A PARAMEDIC ON BOARD AND NOT BE ABLE TO INTUBATE MY SON OR NOT BE ABLE TO START A IV ON HIM OR DEFIBRILLATE HIM BECAUSE MEDIC 46 IS DOWN AT DOWNTOWN BAPTIST.
SO WE HAVE A FIRE BASE SYSTEM WHERE WE HAVE PARAMEDICS WHO HAVE BEEN IN E M SS WHO ARE NOW CAPTAINS AND LIEUTENANTS OR ENGINEERS ON THOSE FIRE APPARATUS.
SO IT IS THE BEST WAY FOR US TO DO BUSINESS.
UH, WE ARE ACCREDITED BECAUSE OF THE WAY WE DO BUSINESS.
AND SO THIS BUSINESS MODEL AS FAR AS PUTTING FIRE FIREFIGHTERS ON, ON, UM, THAT ARE PARAMEDICS ON TRUCKS, THAT'S EXACTLY WHAT WE NEED TO DO.
IF YOU GO TO AUSTIN, OR IF YOU GO TO FORT WORTH TODAY, IF YOU COLLAPSE AND HAVE A HEART ATTACK OR YOU SHOT, YOU HAVE TO WAIT FOR AN AMBULANCE TO GET THERE BEFORE YOU RECEIVE ANY A L SS TREATMENT.
AND SO YOUR BRAIN LOSES FUNCTION AT FOUR MINUTES.
YOUR HEART AND YOUR BRAIN, BASICALLY YOUR, YOUR BRAIN STOPS FUNCTIONING AT EIGHT MINUTES.
SO WE'RE SAVING LIVES BY HAVING THOSE FIREFIGHTERS ON PARA ON, ON, ON THE FIRE THAT ARE PARAMEDICS ON FIRETRUCKS.
I'LL LOOK AT THE NUMBERS, BUT I CAN GUARANTEE THAT THE E M SS RESPONSE TIMES ARE GONNA BE A LOT SLOWER THAN THE FIRETRUCK TIMES BECAUSE THE FIRETRUCK ARE ALL OVER THE CITY.
I MAY HAVE 10 AMBULANCES AT UNIVERSITY AS WE SPEAK RIGHT NOW.
WELL, AND, AND THAT'S GETTING TO, UH, WHAT I'M INTERESTED IN AND TO COUNCILWOMAN HAVER TO ALSO IS ABOUT DO WE HAVE ENOUGH E M S TRUCKS OUT THERE WITH PERSONNEL? AND THAT'S WHAT I WANNA, THAT'S WHAT I WANNA TAKE A LOOK AT AND I THINK THIS WHOLE COMMITTEE NEEDS TO SEE IS DO WE HAVE ENOUGH RESOURCES IN E M S TO HANDLE THIS, THIS WORKLOAD? AND SHOULD WE BE LOOKING AT REDUCING THAT RESPONSE TIME BY THE E M SS JUST AS WE DO WITH THE FIRE TRUCKS? AND I UNDERSTAND THE WHOLE CONCEPT OF THE INITIAL RESPONSE AND ALL THAT OTHER STUFF, BUT ARE WE NEEDING ADDITIONAL RESOURCES ON THE E M S SIDE TO REDUCE THAT TIME? I DON'T EVEN KNOW WHAT THAT TIME IS.
AND THAT'S WHAT I'M ASKING FOR IS WHAT IS THE RESPONSE TIME BY E M SS? BECAUSE YOU'RE NOT CALLING 'EM UNLESS YOU NEED TO GET 'EM ON SCENE TO BE USED.
AND SO WHAT IS THAT RESPONSE TIME? THAT'S WHAT I'M LOOKING FOR.
WELL, ACTUALLY, COUNCILMAN, SO IF YOU, THERE'S CERTAIN CALLS, IF YOU CALL FOR CARDIAC ARREST, A DROWNING, A SHOOTING, A STABBING, YOU ARE GETTING AN E M S UNIT AT THE SAME TIME
[00:50:01]
YOU'RE GETTING A FIRETRUCK.BUT THAT E M S UNIT MAY BE COMING FROM THE MEDICAL CENTER VERSUS THE FIRETRUCK THAT'S COMING FROM AROUND THE CORNER.
SO AGAIN, WE WILL CONTINUE TO LOOK AT THAT, BUT, UM, WE DON'T RUN OUT OF E M S UNITS VERY OFTEN.
AND SO AGAIN, THE SYSTEM THAT WE HAVE, WE WANT TO PUT AS MANY PARAMEDICS ON FIRE TRUCKS TO SAVE THOSE LIVES AS WE CAN.
UH, AND SO WE'LL GET YOU THE INFORMATION, UM, AS READILY AS WE CAN.
CHIEF, I'M, I'M JUST LOOKING FOR WHAT, WHEN WE NEED AN AMBULANCE, WHAT IS THE WAIT TIME TO GET THAT E M S UNIT TO DO THE TRANSPORT? AND THAT'S THE, I THINK THAT'S THE SAME QUESTION COUNCILWOMAN HAVE HAD AS WELL.
SO WE'D REALLY LIKE TO GET THAT INFORMATION.
COUNCILMAN PERRY, UH, COUNCILWOMAN SANDOVAL.
THANK YOU MARIA AND CHIEF FOR YOUR PRESENTATION.
IT'S ALWAYS GOOD TO GET AN OVERVIEW OF, OF THE BASICS.
UM, AND IT'S CLEAR THAT IN YOUR TENURE HERE, YOU'VE MADE A LOT OF PROGRESS AND BROUGHT THE DEPARTMENT TO A WHOLE DIFFERENT LEVEL.
CAN YOU HEAR ME OKAY? OKAY, THANKS.
UM, I WANT YOU TO TALK A LITTLE BIT ABOUT YOUR CLINICAL DISPATCH PROGRAM.
IT SOUNDS, UH, REALLY INNOVATIVE.
UM, CAN YOU TELL ME REGARDING THE DISPATCHERS, ARE THOSE CLINICIANS THEMSELVES OR ARE THEY E M SS? WHAT, WHAT'S THE BACKGROUND OF SOMEONE WHO PLAYS THAT ROLE? SO, UM, WE ARE EVERY DISPATCHER IN OUR DISPATCH CENTER AS A PARAMEDIC.
SO, UH, WE'RE USING OUR STAFF, OUR PARAMEDICS WHO HAVE GONE THROUGH SOME ADDITIONAL TRAINING AS FAR AS UTILIZING THE APPLICATION AND, UM, TO DEAL WITH THE PATIENTS THAT ARE COMING IN.
SO WE'RE USING OUR FOLKS, BUT IT'S MORE IN A CLINICAL SETTING TO WHERE THEY'RE, THEY HAVE THE OPPORTUNITY TO ASK QUESTIONS.
THEY HAVE THE TECHNOLOGY TO LOOK AT YOUR SKIN TEMPERATURE, YOUR SKIN COLOR, UM, TO LOOK AT YOUR RESPIRATIONS, MONITOR YOUR PULSE, AND THEN MAKE DECISIONS.
AND SO IF THEY'RE DECISIONS THAT, UM, NEED TO GO UP FROM MEDICAL DIRECTORS OR MEDICAL CONTROL, WE HAVE THAT AVAILABILITY.
IF OUR PARAMEDICS GET OUT THERE AND THEY SEE SOMETHING, THEY NEED SOMETHING, THEN WE'RE GONNA CALL MEDICAL CONTROL.
BUT THE CLINICAL DISPATCHERS ARE OUR FOLKS, THE THING IS, WE HAVE A FINITE AMOUNT OF DISPATCHERS THAT HAVE TO MONITOR OTHER DISPATCH CHANNELS FOR E M S AND FIRE AND, AND TAKE CALLS.
SO, UH, WE'RE ONLY ABLE TO, UH, UTILIZE ONE CLINICAL DISPATCHER AT A TIME PER SHIP.
ALTHOUGH WE HAVE SEVERAL ON DUTY THAT CAN MANAGE THAT FUNCTION.
WE ONLY HAVE THE ABILITY TO USE ONE AT THIS TIME.
'CAUSE ONCE YOU'RE TIED UP WITH THAT SYSTEM AND THAT DISPATCHER, WE CAN'T GET AWAY FROM YOU.
BUT IT'S OUR FOLKS, IT'S VERY INNOVATIVE.
UM, WE'RE VERY EXCITED ABOUT IT.
SO, UM, WE LOOK FORWARD TO, TO DOWN THE ROAD GETTING MORE OF THESE DISPATCHERS.
AND THAT, AGAIN, IS GOING TO HELP OUR RESPONSE TIMES OUT IS GONNA HELP OUR NEED FOR AMBULANCES AND ALL OF THOSE THINGS.
THOSE ARE, THOSE ARE TOUGH CALLS TO MAKE, RIGHT? IF YOU HAVE MONEY, DO YOU GET THE LADDER, DO YOU GET THE DISPATCHER? BUT, UM, I COULD SEE WHERE ADDITIONAL DISPATCHERS OF THAT TYPE WOULD HELP US POSSIBLY SAVE MORE LIVES.
WE'RE GONNA HAVE SOME REALLY GOOD METRICS FOR YOU TO, TO CONTINUE TO SHOW YOU THAT.
BUT IF WE CAN SAVE AN AMBULANCE AND KEEP AN AMBULANCE FROM COMING TO YOUR HOUSE, OR IF WE HAVE THE TECHNOLOGY OF HAVING A FIRE TRUCK THAT'S GONNA GET THERE AND SAY, OKAY, I'M GONNA CANCEL YOU MEDIC SEVEN BECAUSE I DON'T NEED YOU.
AND THEN I PUT THAT UNIT BACK IN SERVICE TO WHERE THEY CAN GO TO ANOTHER CALL BECAUSE THERE'S NOTHING WORSE THAN HAVING A BUNCH OF AMBULANCES AND THEY'RE RUNNING AROUND WITH NO PATIENTS IN THE BACK.
SO WE NEED TO CONTINUE TO TRIAGE FROM THE TIME WE DISPATCH.
WE NEED TO CONTINUE TO TRIAGE, TRIAGE AT AN ELEVATED LEVEL, UH, WHEN OUR FIRE TRUCKS GET TO THE SCENE.
UH, I ALSO FAILED TO MENTION THAT WE HAVE ADDITIONAL 12 LEAD EKGS FOR OUR FIRE TRUCKS.
SO THAT'S THE SAME E K G THAT YOU'RE GONNA GET AT A HOSPITAL, A 12 LEAD E K G THAT A LADDER TRUCK CAN PUT YOU ON AND LOOK AT YOUR HEART AND FIGURE OUT WHETHER YOU NEED A STEMI OR WHAT WE NEED TO DO TO YOU.
SO IT'S ALL ABOUT THE BEST POSSIBLE PATIENT CARE.
AND, AND AGAIN, SOMETIMES IT DOES NOT REVOLVE AROUND AN AMBULANCE OR TRANSPORTING SOMEBODY TO THE HOSPITAL.
SO TO, TO COINCIDE WITH WHAT MY COLLEAGUES WERE, WERE SAYING REGARDING DO WE HAVE A NEED FOR MORE? UM, I'M SURE MORE CAN ALWAYS HELP US DO WELL BETTER IF IT'S PROPERLY MANAGED.
BUT WOULD I BE INTERESTED IN SEEING MARIA IS POSSIBLY HOW DO THE CALLS FOR EMERGENCY SERVICE,
[00:55:01]
AT LEAST SOME OF THEM CORRELATE WITH INSURANCE COVERAGE IN CERTAIN AREAS.WE KNOW THAT PEOPLE WHO DON'T HAVE ACCESS TO A PRIMARY CARE PHYSICIAN MAY POSTPONE, UM, A MEDICAL CONDITION UNTIL IT'S, UH, TOO LATE AND THEY EITHER HAVE TO CALL AN AMBULANCE OR GO TO THE EMERGENCY ROOM.
IT'S JUST SOMETHING FOR US TO THINK ABOUT, UM, ESPECIALLY WITH OUR, OUR LEGISLATIVE AGENDA THAT'S HAVING US, UM, YOU KNOW, ADVOCATE FOR AN EXPANSION OF MEDICAID.
UM, AND CHAIR, I KNOW I'M RUNNING LOW ON TIME, BUT I I JUST WANTED TO MAKE ONE, UH, ONE OTHER POINT.
AND THAT'S, UM, WE SAW THE NUMBERS ABOUT WOMEN BEING, UH, RECRUITED OR, AND, UM, CHAIR, CAN I HAVE A LITTLE TIME NOW OR SHOULD I JUST CHIME BACK IN LATER? OKAY, I'M GONNA GO FOR IT.
UM, WE SAW THE NUMBER ABOUT WOMEN BEING, THE NUMBERS OF WOMEN BEING RECRUITED.
AND I, I WOULD ENCOURAGE ALL OF US TO CONTINUE, UH, DOING THAT.
IT'S CRITICALLY IMPORTANT TO, TO BRING WOMEN ON BOARD, NOT ONLY FOR FOR THE SAKE OF REPRESENTATION, BUT, BUT I'LL TELL YOU ALSO FOR THE SAKE OF WAGE EQUITY AND FOR OUR COMMUNITY.
IF YOU WERE TO LOOK AT THE LAST NUMBERS FOR TOTAL COMPENSATION OF EMPLOYEES IN 2018, THAT'S THE MOST RECENT YEAR AVAILABLE ONLINE.
OF THE 186 EMPLOYEES WHO EARNED OVER $200,000 THAT YEAR, 71 OR NEARLY HALF OF THEM WERE FIREFIGHTERS.
CLEARLY THEY WORK VERY HARD TO EARN THAT MONEY.
THEY, UH, TAKE A LOT OF OVERTIME, BUT IF THOSE 71 FIREFIGHTERS EARNING THAT WAGE, THREE OF THEM WERE FEMALE, ONLY THREE OF THEM.
SO WHEN WE TALK ABOUT THE, THE LOAN NUMBERS IN OUR OF WOMEN IN OUR FIRE DEPARTMENT, WE'RE ALSO TALKING ABOUT WOMEN NOT HAVING ACCESS TO HIGH PAYING JOBS, CAREERS THAT THEY CAN HAVE.
SO I THINK MOVING FORWARD, WE ALSO NOT ONLY WANNA CONTINUE RECRUITING THEM, BUT I WANNA, UH, I I WOULD SAY IT'S REALLY IMPORTANT THAT WHATEVER CULTURE WE HAVE IN THE FIRE DEPARTMENT IS SUPPORTIVE OF WOMEN AND MAKES THEM FEEL, UH, WELCOME.
SO I'D JUST LIKE TO HEAR FROM, FROM MARIA, IS THERE ANYTHING THAT'S BEING DONE TO ENSURE THAT WOMEN FEEL WELCOME AND SUPPORTED IN THE FIRE DEPARTMENT? COUNCILWOMAN? YES.
UH, WE, UM, HAVE BEEN WORKING WITH, UH, CHIEF HOOD AND THAT PERSPECTIVE TO BRING, PROVIDE OPPORTUNITIES FOR WOMEN WITHIN THE DEPARTMENT TO PROMOTE, UH, ALSO TO HAVE A SUPPORTIVE SYSTEM WHERE THEY CAN, UM, HAVE ACCESS TO THOSE OPPORTUNITIES WITHIN THE DEPARTMENT.
UH, THE CHIEF MENTIONED A, A MENTORSHIP PROGRAM WITHIN THE DEPARTMENT WHERE THERE'S, UM, THE, THE WOMEN WITHIN THE FIRE DEPARTMENT ARE SUPPORTING WOMEN WITHIN THE DEPARTMENT AND ALSO RECRUITING.
UM, BECAUSE OF C OVID 19, THIS LAST YEAR WE DIDN'T HAVE A CONFERENCE SPECIFICALLY FOR, UH, WOMEN, UH, FIREFIGHTERS.
BUT THAT WAS IMPLEMENTED IN 2019 AND IT WAS SUCCESSFUL TO, UH, PROVIDE AN OPPORTUNITY FOR WOMEN AND VENUE TO TALK ABOUT THE CHALLENGES THAT THEY HAVE AND OUT ON THE FIELD.
AND FOR THE CHIEF TO RECEIVE INPUT FROM THEM DIRECTLY IN AREAS THAT WE CAN IMPROVE WITHIN THE DEPARTMENT.
IT'S A WORK IN, UH, AND PROCESS AND WE ARE COMMITTED AND CITY MANAGER'S OFFICE AND ALSO THE CHIEF TO MAKE SURE THAT WE PROVIDE THOSE OPPORTUNITIES TO WOMEN WITHIN THE DEPARTMENT.
YOU SAW THE PERCENTAGE OF WOMEN WITHIN FIRE IS ABOUT 4.1%.
UM, THE CHIEF HAS DONE, UH, A GOOD JOB IN INCREASING THE RECRUITMENT PIECE, BUT WE HAVE A LOT OF WORK TO DO TO BE ABLE TO INCREASE THOSE NUMBERS WITHIN, WITHIN THE ACTUAL, UM, RANK AND FILE AND ALSO IN PROMOTIONAL OPPORTUNITIES WITHIN THE COMMAND STAFF.
WE RECOGNIZE TODAY THAT WE ONLY HAVE ONE FEMALE WITHIN OUR COMMAND STAFF.
UH, WE ARE AWARE AND WE ARE PROVIDING THOSE OPPORTUNITIES TO INCREASE THAT REPRESENTATION WITHIN OUR COMMAND STAFF IN THE FIRE DEPARTMENT.
THAT'S, THAT'S A GREAT ANSWER.
I DO THINK SOME THINGS NEED TO BE DIFFERENT, UH, IN THE DEPARTMENT AND IF, IF THE CHAIR IS, IS OKAY WITH IT, I WOULD LOVE TO SEE AN UPDATE ON THAT IN, IN THE FUTURE.
COUNCILMAN, COULD I JUMP IN ON, AND COULD I JUMP IN ONE SECOND? SO, UM, MY, MY OPERATIONS DEPUTY CHIEF WAS A HISPANIC FEMALE.
AND SO THE CHALLENGE IS, AND, AND I'M SURE CHIEF MCMANUS WILL TELL YOU THE SAME THING, UM, WE'RE HIRING MORE WOMEN THAN WE'VE EVER HIRED BEFORE, BUT THEY HAVE TO GO THROUGH CERTAIN LEVELS OF TRAINING.
AND SO IF YOU'RE A FIREFIGHTER, YOU HAVE TO PROMOTE.
AND SO, AND I'M REALLY BIG WITH MY, MY FEMALES AND MINORITIES, WE HAVE TO ALMOST TALKED THEM INTO PROMOTING
[01:00:01]
AND TAKING EXAMINATIONS TO WHERE THEY FINISH HIGH.A LOT OF THOSE OVERTIME SLOT, WHEN YOU LOOK AT THE WOMEN THAT MAYBE DIDN'T GET THOSE OPPORTUNITIES, IT'S BECAUSE THEY DIDN'T HAVE THOSE SPECIALTIES OR THEY DIDN'T HAVE THAT PROMOTIONAL RANK OF A CAPTAIN OR, OR A BATTALION CHIEF.
AND SO RIGHT NOW, I CAN TELL YOU I HAVE THREE, I HAVE, I HAVE TWO FEMALE BATTALION CHIEFS IN THE FIELD.
UH, I HAVE A BATTALION CHIEF, I HAVE AN ASSISTANT CHIEF.
I WOULD LOVE TO GET MORE, BUT WE HAVE TO GET THEM WITH A RANK.
WE HAVE TO GET THEM WITH TIME IN THE ORGANIZATION.
SO IT'S A SLOW CRAWL TO GET TO WHERE WE WERE.
BUT AGAIN, UM, YVETTE GRANADO WAS, WAS A HISPANIC FEMALE IN CHARGE OF ALL OF OPERATIONS FOR THIS CITY.
SHE'S GONNA BE VERY HARD TO REPLACE.
AND SO ALL OF THOSE LITTLE GIRLS OUT THERE AND ALL THOSE OTHER MINORITIES, AFRICAN AMERICANS, I'VE GOT FIVE AFRICAN AMERICANS THAT ARE CAPTAINS IN THE FIELD.
AND I CAN'T JUST BRING THEM UP TO BE AN ASSISTANT CHIEF BECAUSE THEY HAVE TO SPEND TIME IN RANK AND THEY HAVE TO WORK FOR THOSE PROMOTIONS.
SO IT IS A CHALLENGE, BUT, BUT OUR EYES ARE OPEN AND WE WORK REALLY HARD AT IT.
BUT IT IS GOING TO BE A SLOW CRAWL TO GET FEMALES UP TO RANK IT.
THANK YOU FOR THE PRESENTATION.
UM, I WOULD JUST WANT TO, UH, AGREE, UH, MADAM CHAIR, I'D AGREE WITH MY COUNCIL COLLEAGUE FROM DISTRICT SEVEN THAT I WOULD LOVE TO HAVE THIS AS AN AGENDA ITEM.
UM, LOOKING AT, UH, THE SYSTEMS OF SUPPORT AND I GUESS THE SYSTEMIC NATURE THAT WAS JUST REALLY WELL DESCRIBED THAT WE NEED TO WORK ON, UM, AND HOW WE CAN WORK ON IT BECAUSE OF JUST RULES, REGULATIONS, AND, UH, CONTRACTS THAT WE HAVE TO WORK IN AND THROUGH.
SO, UM, THAT I'M SURE I'D LOVE TO BE ABLE TO SEE THAT ON A, AN AGENDA AS NOT JUST THE FIRE DEPARTMENT, BUT ALSO THE POLICE DEPARTMENT.
COUNCIL VIE, UH, COUNCILWOMAN.
UM, I ONLY HAVE A FEW QUESTIONS.
WHEN IT COMES TO THE GOOD SAM PROGRAM OR APP, HOW ARE WE GONNA EDUCATE OUR MOST VULNERABLE RESIDENTS, ESPECIALLY DO NOT HAVE TECHNOLOGY OR LIVE WITHIN THE DIGITAL DIVIDE? COUNSEL, AND THAT'S A GREAT QUESTION.
THAT'S GONNA BE A CHALLENGE FOR US, BECAUSE YESTERDAY, UH, WHEN I WAS AT DISPATCH, THE GENTLEMAN THAT CALLED, HE HAD A SMARTPHONE, BUT HE DIDN'T KNOW HOW TO TEXT.
SO WE HAD TO EXPLAIN TO HIM TO GO TO YOUR TEXT BOX AND THEN LOOK FOR THE LINK.
AND SO, AND, AND WE COACHED HIM THROUGH THAT.
SO WE'RE ABLE TO COACH PEOPLE THROUGH, UM, A, A SITUATION LIKE THAT IF THEY HAVE SMART TECHNOLOGY, WE COACH PEOPLE THROUGH ON A DAILY BASIS ON HOW TO CONTROL BLEEDING OR HOW TO PERFORM C P R.
BUT AGAIN, THERE UNFORTUNATELY, ARE GONNA BE PEOPLE THAT ARE, ARE GOING TO, UM, NOT HAVE THE SMART, UH, TECHNOLOGY.
AND IF YOU DON'T, YOU'RE GONNA GET THE SAME RESPONSE.
YOU'RE GONNA GET A FIRE TRUCK AND AMBULANCE, YOU'RE GONNA GET THOSE RESOURCES THERE.
SO NO ONE IS MISSING OUT ON A RESOURCE.
BUT WHAT THIS RESOURCE ALLOWS US TO DO IS POTENTIALLY NOT SEND, IF WE DON'T NECESSARILY HAVE TO.
SO THOSE THAT ARE IN THE DIGITAL DIVIDE, THEY'RE GONNA GET THE SAME QUALITY SERVICE, TIMELY RESPONSE THAT THEY ALWAYS GET.
AND THEN CHIEF SPEAKING TO THAT, WE HAVE A LOT OF OUR SENIORS WHO HAVE REACHED OUT TO OUR OFFICE, AND THEIR CONCERN IS ABOUT BEING ECONOMICALLY STRESSED AND STRAINED.
SO A LOT OF THEM ARE NOT PICKING UP THE PHONE TO USE THOSE RESOURCES THAT WE'RE SPEAKING OF.
HOW ARE WE ADDRESSING THOSE, UM, INDIVIDUALS AS WE'RE GOING THROUGH THIS PANDEMIC AND WE'RE STILL IN THIS ECONOMIC UNCERTAINTY? HOW ARE WE ASSISTING THOSE INDIVIDUALS? MA'AM? COUNCILWOMAN, I, I DON'T NECESSARILY UNDERSTAND THE QUESTION.
WE HAVE A LOT OF SENIORS WHO ARE STRESSED STRAIN ECONOMICALLY, AND SO THEY'RE NOT PICKING UP THE PHONE TO USE E M S OR TO, TO GET THAT, THAT RESOURCE THAT WE'RE TALKING ABOUT.
BECAUSE RIGHT NOW, THEIR ECONOMIC, UM, STABILITY IS JUST SO UNCERTAIN.
SO WE HAVE A LOT OF SENIORS THAT ARE CALLING OUR OFFICE SAYING THEY'RE NOT USING THESE RESOURCES.
SO HOW ARE WE ADDRESSING THOSE THAT ARE HAVING THIS ISSUE OF NOT EVEN CALL
[01:05:01]
FOR THE RESOURCES THAT ARE AVAILABLE? OKAY, THANKS.AND SO I, WE'VE HAD THIS DISCUSSION BEFORE, AND SO, UM, WE WANT PEOPLE TO CALL 9 1 1.
HOWEVER, WE NEED TO EDUCATE THEM TO DO THAT.
UM, AGAIN, WE'RE NOT RUNNING AN AMBULANCE COMPANY.
UM, THE CITY IS GOING TO BILL THEM, BUT IT'S, IT IS, IT'S, YOU'RE NOT GONNA GET THE, THE NAGGING PHONE CALLS.
YOU'RE NOT GOING TO GET THE, THE COLLECTORS, ALL OF THOSE THINGS.
AND SO WE DON'T WANT COST TO BE AN IMPEDIMENT TO SOMEONE CALLING 9 1 1.
SO THAT IS JUST GOING OUT TO, AGAIN, EDUCATE THOSE SENIORS THAT MAY CALL YOU THAT HAVE ISSUE, UM, THAT THEY NEED TO CALL IF THEY NEED US.
A LOT OF PEOPLE AREN'T CALLING BECAUSE THEY'RE SCARED OF COVID OR THEY'RE SCARED TO GO TO THE HOSPITAL.
SO THERE ARE A LOT OF EDUCATIONAL THINGS THAT WE NEED TO CONTINUE TO DO WITH SENIORS TO MAKE SURE THAT THEY UNDERSTAND THAT THESE RESOURCES ARE THERE FOR THEM AND THAT THEY SHOULD NEED US, CALL US.
WE, WE DON'T SHOW UP LOOKING TO BILL ANYBODY.
WE GET INFORMATION AND, AND THAT'S IT.
AND SO, UM, WE WANT PEOPLE TO CALL US IF THEY NEED US.
UM, THE NEXT QUESTION IS RELATED TO THE WHOLE BLOOD PROGRAM.
HOW HAS THAT BEEN AFFECTED, UM, BY COVID AND DURING THIS PANDEMIC? WHAT IS YOUR SUPPLY LIKE FOR YOUR WHOLE BLOOD PROGRAM? UM, YOU KNOW, OUR SUPPLY IS GOOD.
WE, WE USE, UM, O PO O POSITIVE OR TITERED BLOOD.
AND SO THAT'S THE, UM, YOU KNOW, THAT'S A GREATER AMOUNT OF PEOPLE ARE, ARE, ARE OWED.
AND SO WE HAVEN'T HAD ANY ISSUES WITH THAT.
UM, WE ENCOURAGE EVERYBODY TO DONATE BLOOD ALL THE TIME, BUT WE HAVEN'T HAD THE ISSUE OF A BLOOD SUPPLY PROBLEM.
UH, WE'RE PROBABLY NOT RUNNING AS MUCH TRAUMA AS, UH, WE NORMALLY DO, ALTHOUGH CHIEF MCMANUS MAY SAY DIFFERENT WITH, YOU KNOW, THE SHOOTINGS AND THINGS LIKE THAT.
BUT WE HAVE NOT RUN INTO A BLOOD SUPPLY ISSUE WITH THE, UH, WITH, WITH OUR BLOOD PROGRAM AT ALL.
AND THEN MY LAST QUESTION IS, AS IT RELATES TO THOSE H B U RESIDENTS, HOW HAS THE GOOD SAM, UM, PROGRAM WORKED FOR THEM DURING THE PANDEMIC? I'M SORRY, MA'AM.
H B U YEAH, THE HIGH VOLUME USER.
OKAY, SO THE HIGH VOLUME UTILIZERS.
SO, UH, OUR HIGH VOLUME UTILIZATION, OUR, OUR, CAN YOU HEAR ME OKAY? YES, SIR.
OUR HIGH, OUR HIGH VOLUME UTILIZE UTILIZATION PROGRAM, IT'S, IT'S DEVELOPED, UM, BECAUSE OF FIRE TRUCK'S GOING ON A CERTAIN HOUSE ALL THE TIME, AND MAYBE THEY IDENTIFY THAT PERSON TO, UM, TO OUR, UH, M I H FOLKS OR, UM, IS COMING FROM A HOSPITAL OR IT'S COMING FROM SOMEONE THAT'S SAYING, HEY, WHY IS MR. JONES GOING TO THE HOSPITAL 24 TIMES A YEAR? SO, UM, BEFORE WE HAD THE, UM, GOOD SAM APP, THERE WAS NOTHING REALLY TO, UM, LOOK AT A PERSON AND TALK TO THEM.
SO NOW WITH THE GOOD SAM APP AVAILABLE, A LOT OF THOSE HIGH VOLUME UTILIZATION CALLS WE'LL BE ABLE TO LOOK AT AND FIGURE OUT EITHER ALTERNATE MEETINGS OF TRANSPORTATION OR, UM, THEY STAY AT HOME.
AND IT WAS INTERESTING ENOUGH WHEN I WAS TALKING TO MARIA, AND WE LOOKED AT THE HOURS THAT OUR GOOD SAM APP IS, IS USED THE MOST, AND IT'S BETWEEN 12:00 PM AT NIGHT, MIDNIGHT AND SEVEN IN THE MORNING.
SO THAT'S WHEN PEOPLE ARE HOME ALONE.
THEY FEEL LIKE THERE'S NO ONE THERE FOR THEM.
AND SO, 9 1 1 HAS BEEN A CONSTANT COMPANION FOR PEOPLE EVER SINCE I'VE BEEN ON THE JOB.
AND IT MAY BE THIS LITTLE OLD MAN THAT HE JUST, HE SLIPPED OUT OF BED, HE NEEDS SOMEBODY TO COME PICK HIM UP OUT OF BED.
IT MAY BE THAT LITTLE OLD LADY THAT'S JUST LONELY AND, AND SHE WANTS TO GO TO THE HOSPITAL.
BUT, UM, IN A 24 HOUR PERIOD THAT WE LOOKED AT THIS, WE HAD 28 CALLS, UM, THAT HAPPENED BETWEEN MIDNIGHT AND SEVEN IN THE MORNING.
SO AGAIN, THIS IS GONNA HELP US WITH A HIGH VOLUME UTILIZERS, IT'S GONNA HELP US, UM, TO PROVIDE COMFORT FOR THOSE PEOPLE THAT JUST NEED TO TALK TO SOMEBODY.
AND MAYBE THEY DON'T NEED TO TALK TO SIX PEOPLE IN THEIR BEDROOM.
THEY CAN TALK TO THIS CLINICAL DISPATCHER, AND WE KEEP THOSE UNITS ON THE STREET.
SO, UM, I SEE REALLY GOOD THINGS HAPPENING WITH OUR HIGH VOLUME UTILIZATION WITH THIS PROGRAM.
I'M LOOKING FORWARD TO BEING ABLE TO COME BACK TO YOU GUYS, YOU KNOW, NEXT QUARTER OR SIX MONTHS FROM NOW, ESPECIALLY DURING BUDGET, BECAUSE I'M GONNA COME, I'M GONNA COME BACK AND PROBABLY ASK FOR POSITIONS BECAUSE WE KNOW THAT THIS SYSTEM
[01:10:01]
IS GONNA WORK FROM WHAT WE'VE SEEN JUST IN A MONTH.THANK YOU, MARIA, FOR THAT PRESENTATION.
[3. 20-6761]
THE NEXT ITEM, OUR AGENDA IS A BRIEFING AND POSSIBLE ACTION ON CIVILIAN EMPLOYMENT APPOINTMENT TO SAN ANTONIO POLICE DEPARTMENT COMPLAINT AND ADMINISTRATIVE REVIEW BOARD, ALSO KNOWN AS CARB MARIA.THANK YOU, MADAM CHAIR AND MEMBERS OF THE
I WANTED TO POINT OUT A COUPLE OF THINGS.
UH, THIS IS THE FIRST TIME THAT WE BRING A, UH, SELECTIONS TO THE PUBLIC SAFETY COMMITTEE.
UH, THE REASON FOR, FOR US, UH, DOING THIS IS THAT WE WANT TO HIGHLIGHT THE IMPORTANT WORK THAT THIS, UH, CIVILIAN BOARD DOES IN REVIEWING, UM, DISCIPLINARY ACTIONS, OR ACTUALLY REVIEWING, UM, WORK THAT IS DONE BY INTERNAL AFFAIRS AND MAKING RECOMMENDATIONS TO THE CHIEF WHEN IT COMES TO DISCIPLINARY ACTIONS.
SO, UH, THE PROCESS THAT YOU ARE GOING TO HEAR TODAY FROM CHIEF MCMANUS IS GOVERNED BY OUR COLLECTIVE BARGAINING AGREEMENT.
UH, THE COLLECTIVE BARGAINING AGREEMENT, UH, TALKS ABOUT HAVING THE CITY MANAGER, UM, HANDLE THE SOLICIT SOLICITING OF APPLICATIONS AND DOING THE INTERVIEWS AND MAKING RECOMMENDATIONS TO THE CITY COUNCIL ON APPOINTMENTS TO THIS, UH, CIVILIAN BOARD.
UH, WE ARE ALSO ASKED TO, UH, COORDINATE THE SELECTIONS WITH THE, UH, POLICE UNION AND, AND WHAT YOU ARE SEEING TODAY.
WE HAVE SENT THOSE RECOMMENDATIONS TO THE POLICE UNION THIS MORNING AND ASKED FOR, UH, FOR THEIR FEEDBACK, UH, BY THE END OF THE WEEK.
UM, AGAIN, THIS ITEM IS FOR BRIEFING PURPOSES ONLY.
WE, UH, ARE PLANNING TO BRING THIS OVER TO THE FULL CITY COUNCIL, AS THE COUNCIL HAS THE AUTHORITY TO MAKE THE FINAL APPOINTMENTS TO THIS COMMITTEE ON DECEMBER THE THIRD.
UM, SO WITH THAT, I'M GONNA TURN IT OVER TO CHIEF MCNESS.
CAN WE GO TO THE NEXT SLIDE, PLEASE? SO I THINK, I THINK MOST OF YOU HAVE, HAVE, UM, UH, HEARD ABOUT HOW THE PROCESS WORKS WITH THE CAR, WITH THE, TO THIS, UH, ADMINISTRATIVE COMPLAINT REVIEW BOARD, CITIZEN ADMINISTRATIVE COMPLAINT REVIEW BOARD.
BUT LET, LET ME JUST GO OVER A, UH, HIGH LEVEL HERE FOR YOU.
SO THERE'S TWO TYPES OF COMPLAINTS.
THERE'S A FORMAL COMPLAINT AND A LINE COMPLAINT.
THE LINE COMPLAINTS DON'T GO BEFORE THE CARB, AND THEY'RE NOT INVESTIGATED BY INTERNAL AFFAIRS.
THEY'RE INVESTIGATED BY THE, BY THE SUPERVISOR, UH, OF THE OFFICER IN QUESTION ON THE FORMAL COMPLAINTS.
THEY CAN EITHER BE, BE, UM, GENERATED BY A CITIZEN OR BY THE ADMINISTRATION FROM MY OFFICE.
SO, INTERNAL AFFAIRS GETS THE COMPLAINT, AGAIN, WHETHER IT'S FROM A CITIZEN OR WHETHER IT'S FROM SOMEONE IN MY OFFICE.
IT'S INVESTIGATED BY INTERNAL AFFAIRS THAT IN THAT COMPLETED INVESTIGATION GOES TO THE CARB.
AND TWO THINGS CAN HAPPEN ONCE IT GETS TO THE CARB.
IT CAN EITHER BE NOT SUSTAINED, IN WHICH CASE THEY ARE COMPLETELY DONE WITH IT, UH, AND, AND, OR IT CAN BE SUSTAINED, WHICH MEANS IT HAPPENED.
AND THEN IF IT'S SUSTAINED, THEY MAKE A RECOMMENDATION ON CORRECTIVE ACTION TO ME.
I SEND OUT A CONTEMPLATED NOTICE OF CORRECTIVE ACTION TO THE RESPONDENT OFFICER, AND THEN THAT OFFICER HAS TO MAKE AN APPOINTMENT TO COME SEE ME, UH, WITHIN SEVEN DAYS.
UH, AND, AND I, I KNOW I DON'T NEED TO REMIND YOU OF THIS, BUT BASED ON OUR C B A, THAT THAT DISCIPLINE, UH, HAS TO TAKE PLACE WITHIN 180 DAYS OF THE INCIDENT, UNLESS, OF COURSE THE OFFICER'S INDICTED.
NOW, MARIA MENTIONED ALREADY THAT, THAT THIS PROCESS IS, UM, MANDATED BY THE COLLECTIVE BARGAINING BARGAINING AGREEMENT.
THE, UM, UM, THEY HEAR THE INVESTIGATIONS THAT ARE COMPLETED BY INTERNAL AFFAIRS.
AS I MENTIONED, THE BOARD IS COMPRISED OF SEVEN UNIFORM AND SEVEN CIVILIANS.
THE CIVILIAN MEMBERS HAVE TO COMPLETE 24 HOURS OF TRAINING BY INTERNAL AFFAIRS, AND THAT 24 HOURS INCLUDES A RIDE ALONG AS WELL.
UM, THE NUMBER OF CIVILIANS THAT WE HAVE ON THE BOARD RIGHT NOW IS SEVEN BACK IN, IN, UM, IN, UM, I FORGET WHAT YEAR IT WAS, BUT THE PREVIOUS TWO COLLECTIVE BARGAINING AGREEMENTS, UH, THAT I THINK IT'S 2002, THERE WERE ONLY TWO NON-SWORN MEMBERS ON THE BOARD.
WE WENT FROM TWO TO SEVEN, UH, WITH THE LAST COLLECTIVE BARGAINING, BARGAINING AGREEMENT,
[01:15:03]
THE BOARD'S RESPONSIBILITIES.THE BOARD'S RESPONSIBILITIES, MAIN RESPONSIBILITY IS TO HEAR INVESTIGATIONS ON OFFICER COMPLAINTS.
AND THEN, AS I MENTIONED, UH, AS I EXPLAINED THE PROCESS, THEY MAKE DISCIPLINARY RECOMMENDATIONS OR CORRECTIVE ACTION RECOMMENDATIONS TO ME.
AND, AND WHAT I USE TO, TO SEND OUT A CONTEMPLATED NOTICE TO THE RESPONDENT OFFICER IS THE BOARD'S RECOMMENDATION.
SO IF THEY RECOMMEND, UH, A 10 DAY SUSPENSION, THEN I SEND OUT A CONTEMPLATED NOTICE, OR I'M SORRY, A NOTICE OF CONTEMPLATED DISCIPLINE OF 10 DAYS.
AND THEN, AND THEN AGAIN, THE, THE OFFICERS MAKE AN APPOINTMENT TO COME UP AND SEE ME.
WE HEAR WHAT THEY HAVE TO SAY.
THEY COME UP WITH THEIR ATTORNEYS.
WE HEAR WHAT THEY HAVE TO SAY TO SEE IF ANYTHING MITIGATES IT, AND THEN WE DETERMINE WHAT THE FINAL ACTION WILL BE.
UM, YOU CAN SEE ON THE, ON THE SLIDE, THE NUMBER OF CASES, AND THEY'RE SOMEWHAT CONSISTENT, UH, FROM 2015 THROUGH 2019.
WHEN WE HAVE A VACANCY, THEN THOSE APPLICATIONS FOR TO FILL THOSE SLOTS ARE SUBMITTED TO THE CITY CLERK'S OFFICE.
ANYONE SUBMITTING AN APPLICATION HAS TO LIVE IN SAN ANTONIO, ANTONIO FOR THE PAST TWO YEARS.
AND THERE'S A BACKGROUND CHECK THAT'S DONE, AND THEY CANNOT HAVE BEEN CHARGED WITH ANY KIND OF OFFENSE ABOVE A CLASS C MISDEMEANOR.
AND THEN, UM, UH, FOLKS THAT, THAT APPLY AND THEY MEET THE QUALIFICATIONS, THEY COME TO AN INTERVIEW WITH THE DEPUTY CITY MANAGER, THE CITY ATTORNEY, AND MYSELF.
AND THEN WE TAKE THOSE, THOSE, UM, APPLICANTS, ONCE WE, UH, SELECT THEM BASED ON THEIR QUALIFICATIONS AND THEIR BACKGROUNDS, WE, WE SUBMIT THEM TO THE CITY COUNCIL, UM, FOR APPROVAL.
UM, AND THEN THE, THE, I MENTIONED EARLIER AGAIN, THAT, THAT THEY HAVE TO GO THROUGH, UH, 24 HOURS OF TRAINING, UH, WITH THE INTERNAL AFFAIRS UNIT TO INCLUDE THAT RIDE ALONG.
SO WE DID INTERVIEWS FROM, UH, UH, SORRY, NOT FROM, BUT WE DID INTERVIEWS ON SEPTEMBER 21 AND SEPTEMBER 23RD.
WE CONDUCTED NINE 19 INTERVIEWS, UH, WITH A PANEL THAT I JUST MENTIONED.
AND THEN ON DECEMBER 3RD, WE'LL BRING THOSE NAMES TO THE CITY COUNCIL FOR APPROVAL.
NOW, JUST A LITTLE BIT OF BACKGROUND, AND I THINK THAT'S MY LAST SLIDE, BUT IT USED TO BE THAT WE HAD, NO, I GOT ANOTHER ONE.
IT USED TO BE THAT WE WOULD HAVE TO GET APPROVAL, THEY WOULD HAVE STRIKING AUTHORITY, A UNION WOULD, UM, AND WE CHANGED THAT IN, UH, IN ONE OF OUR COLLECTIVE LATEST COLLECTIVE BARGAINING AGREEMENTS.
SO ANYWAY, I I ALREADY WENT OVER THAT SLIDE.
THESE ARE THE CURRENT MEM, THESE ARE THE MEMBERS THAT WE SELECTED, UH, THAT YOU WILL SEE, UH, ON DECEMBER 3RD WHEN WE PRESENT THEM TO YOU FOR APPROVAL.
UM, A VERY DIVERSE, UM, GROUP OF INDIVIDUALS, UH, WITH DIVERSE BACKGROUNDS.
AND THEY FIT, UH, THEY FIT NICELY WITH THE CURRENT MEMBERS ON THE BOARD.
THIS SLIDE SHOWS YOU THE GENDER, UH, AND THE RACE SLASH ETHNICITY BREAKDOWN THAT WE HAVE ON THE BOARD.
AND THAT'LL BE THE FINAL SLIDE.
AND, UH, MARIA, ARE WE GONNA TAKE QUESTIONS NOW OR, UH, GO THROUGH THE NEXT SLIDE? GO THROUGH THE NEXT PRESENTATION.
UH, CHAIR, WOULD YOU LIKE TO HEAR THE, THE NEXT PRESENTATION WITH JUST TWO GRANTS, AND THEN TAKE QUESTIONS FROM THE COMMITTEE? YOU'RE ON MUTE, COUNCILWOMAN, MY APOLOGIES.
I'D LIKE TO QUE TAKE QUESTIONS NOW ON THE CARB, PLEASE.
AND THEN WE'LL DO THE, UM, GRANT SEPARATELY.
WELL, CHIEF, WILL YOU PROVIDE MORE INFORMATION ON EFFORTS TO CO UM, WELL, HOW, HOW WILL THIS PREVENT? UM, YOU KNOW WHAT, I'M NOT, I'M GONNA GO LAST 'CAUSE I'M GONNA GET MY, MY ACT TOGETHER HERE, AND I'M GONNA
SO I'M GONNA START WITH COUNCILWOMAN ANDREW SULLIVAN.
UM, THANK YOU CHIEF FOR THE PRESENTATION, AND THANK YOU, MARIA.
SO THE QUESTIONS THAT I HAVE RIGHT NOW, UM, LOOKING AT THE REPRESENTATION,
[01:20:01]
AND WE KNOW THAT A LOT OF THE CONVERSATION IN DISTRICT TWO HAS TRULY BEEN ABOUT, UM, SEEING CASES COME TO A CLOSE OR RESOLVE WHEN IT COMES TO, UM, A LOT OF THE ISSUES THAT FAMILIES HAVE BROUGHT UP WITH US, UM, ABOUT SOME OF THE DETECTIVES, UM, WHEN IT COMES TO THIS CARB, AND I'M LOOKING AT THE BREAKDOWN AND I'M, I'M, I'M QUESTIONING MR. WILLIAMS BECAUSE I LOOKED AT HIS APPLICATION AND THEN I LOOKED AT THE SLIDE.SO, UM, JUST TRYING TO FIND OUT, IS HE A DISTRICT NINE OR A DISTRICT TWO PERSON BECAUSE HIS APPLICATION SAYS DISTRICT TWO, MY ISSUE IS THAT REPRESENTATION MEANS EVERYTHING AND LEAVING OUT A DISTRICT THAT HAS BEEN, UM, VERY VOCAL AND THE FACT THAT WE HAVEN'T SEEN A LOT OF THE RESOLVE THAT WE'RE ASKING FOR IS A CONCERN FOR ME.
SO CAN SOMEBODY SPEAK TO ME ABOUT MR. WILLIAMS? IS HE NOT A DISTRICT TWO RESIDENT OR DO WE JUST HAVE A TYPO IN THE SLIDE? COUNCIL MEMBER? I'M, I'M ONLY GOING BY WHAT'S ON THE SLIDE.
AS FAR AS I KNOW HE'S DISTRICT NINE, BUT WE CAN CHECK TO SEE IF HE'S DISTRICT TWO OR NOT.
UH, CA AND COUNCILMAN, IF I MAY, UM, IF, IF HIS DISTRICT TWO IS IN THE OBLIGATION, THEN IT'S, IS A, IS AN ERROR ON OUR PART.
IT SHOULD BE DISTRICT TWO FROM MR. WILLIAMS, BECAUSE I KNOW WE DID HAVE MANY OF OUR RESIDENTS THAT THAT DID EXPRESS INTEREST IN, UM, MR. WILLIAMS IS, IS ONE OF THOSE THAT WE, UM, DEFINITELY KNOW CAN GO FORWARD, UM, IN THE PROCESS OF SERVING US.
UM, WHEN YOU LOOK AT THE REPRESENTATION OF WHAT WE HAVE AS A APPOINTMENT OR A RECOMMENDED APPOINTMENT, UM, THERE'S ONLY FIVE.
SO ARE THE OTHER TWO OUT OF THE SEVEN JUST REAPPOINTMENTS, OR ARE THEY HAVE NOT BEEN SELECTED? I I JUST NEED THE FIVE.
SO I'M WONDERING ABOUT THE OTHER TWO.
THE OTHER, THE OTHER CHAIR COUNCILWOMAN.
UM, CHIEF, IF YOU COULD MUTE YOURSELF JUST VERY QUICKLY, COUNCILWOMAN.
SO FOR THIS PARTICULAR RECOMMENDATIONS, WE HAD A, WE HAD ONE VACANCY.
UH, ONE OF THE MEMBERS HAD, UM, UH, DECIDED NOT, NOT TO CONTINUE WITH THE CARD.
AND, AND THEN THE REST, UH, THE TERMS HAD EXPIRED.
THOSE ARE TWO TERMS. SO WHEN WE DID THE APPLICATION PROCESS, WE, UH, WENT AHEAD AND, AND RECOMMENDING THE FIVE AGAIN, ONE WAS ONE VACANCY, AND FOUR HAD TERMS THAT WERE EXPIRED.
AND WHAT YOU SEE BEFORE YOU ARE THE RECOMMENDATIONS FOR THOSE FIVE MEMBERS.
AND, AND YES, YOU ARE CORRECT MR. WILLIAMSON, DISTRICT TWO, I JUST CONFIRMED ON HIS APPLICATION.
AND SO AS THEY GO FORWARD WITH THE CAR TRAINING, HOW, HOW LONG IS THAT TRAINING AGAIN, CHIEF? IT'S 24 HOURS.
IS THAT SUFFICIENT ENOUGH TIME FOR A CIVILIAN TO UNDERSTAND THE LEGALITIES OF THE PROCESSES WHEN IT COMES TO INTERNAL AFFAIRS? I WOULD SAY SO, YES, MA'AM.
AND, UH, IS THERE ANY ADDITIONAL TRAINING THAT IS OFFERED TO THE CIVILIAN, UM, REPRESENTATIVES AS WE GO FORWARD, OR IS THAT THE ONLY TRAINING THAT THEY RECEIVE? THAT'S THE ONLY TRAINING THEY RECEIVED.
NOW THERE IS OTHER TRAINING THAT THEY CAN, UH, THAT THEY CAN PUT IN FOR IF THEY CHOOSE JUST AS ANYBODY ELSE CAN, SUCH AS THE CITIZENS POLICE ACADEMY.
BUT THE TRAINING THAT WE PROVIDE THEM IS, IS, IS ESSENTIALLY, UH, THE IA PROCESS, AND THEN IT GIVES THEM THE RIDE ALONG, GIVES THEM, UH, A GOOD FLAVOR OF WHAT OFFICERS EXPERIENCE ON THE STREET.
UM, THOSE ARE THE QUESTIONS THAT I HAVE RIGHT NOW, MADAM CHAIR.
ANDREW SULLIVAN AND COUNCILWOMAN DERAN.
UM, I WOULD LIKE TO SAY THANK YOU TO EVERYONE WHO SUBMITTED THEIR APPLICATIONS TO BE A PART OF THIS.
A COUPLE OF QUESTIONS, CHIEF, THESE ARE RECOMMENDED TO COUNSEL IN DECEMBER WHO RECOMMENDS THEM, THE PANEL THAT INTERVIEWED THEM, WHICH WAS, UH, THE DEPUTY CITY MANAGER, THE CITY ATTORNEY, AND, UH, MYSELF.
SO, SO YOU ALL SELECT WHO COMES, WHO MOVES FORWARD AND IS RECOMMENDED TO US.
SO TELL ME ABOUT THE, UM, PARAMETERS THAT YOU ALL WERE LOOKING AT.
IS THOSE QUALIFICATIONS THAT YOU SHOWED US IN THE, IN THE CARB? YES.
THE, THE, THE, THE INTERVIEW QUESTIONS ESSENTIALLY DEAL WITH WHY DO YOU WANT TO BE ON THE BOARD, WHY DO YOU WANT TO BE ON THE CARB? UM, GOSH.
UM, MARIE, DO YOU OTHER THOSE QUESTIONS BY CHANCE? UM, SO I, I THINK MY QUESTION NO, I KNOW.
[01:25:01]
WHY DON'T WE HAVE AN, MAYBE A THIRD PARTY OUTSIDE CIVILIAN A PART OF THIS RECOMMENDATION PANEL OR INTERVIEW PANEL? UM, SURE.COUNCILWOMAN, AND SO AS I MENTIONED, UM, EARLIER, THE, THE PROCESS IS GOVERNED BY OUR COLLECTIVE BARGAINING AGREEMENT, UH, THE CITY MANAGER.
IT MAKES THE, THE SELECTION PROCESS AND THE RECOMMENDATION, UH, WE HAVE IN THE PAST THAT HAS BEEN THE PANEL.
UM, HOWEVER YOU BRING A GOOD POINT, WE CAN POTENTIALLY CONSIDER OPENING UP THAT, UH, PANEL IF IT'S WITHIN THE PARAMETERS OF THE COLLECTIVE BARGAINING AGREEMENT.
AND I'M GONNA ASK OUR ATTORNEY IF, UH, IF HE COULD ASSIST WITH THAT.
BUT NOW WE CAN FOLLOW UP WITH YOU IN TERMS OF, UH, UH, A THIRD, UH, PARTY INDIVIDUAL, IF YOU WILL.
THAT COULD BE PART OF THE PANEL.
WE'LL, WE'LL GET BACK TO YOU, COUNCILMAN.
SO YOU'RE NOT GONNA ANSWER IT NOW, YOU'LL GET BACK TO ME.
UM, AND THEN, UH, WHY, SO, UM, HOW DOES THE COMMUNICATION HAPPEN BETWEEN THOSE THAT SIT ON THE CARB AND, UM, WELL, IS THERE COMMUNICATION THAT CAN HAPPEN BETWEEN THOSE THAT SIT ON THE CARB WITH ONE ANOTHER AND OR WITH SPOA OR, UH, UM, EVEN OUT ON A, ON A CASE, IF YOU WILL? CAN THAT HAPPEN? NO, MA'AM.
EV E EVERYTHING THAT THAT, UM, UM, IS CONNECTED WITH THE CAR REVIEW IS CONFIDENTIAL.
SO IN ORDER TO REVIEW THE CASES, YOU HAVE TO COME TO THE INTERNAL AFFAIRS AND, AND GO OVER THE CASE JACKETS BECAUSE THEY'RE NOT ALLOWED TO LEAVE THE INTERNAL AFFAIRS OFFICE.
UM, THE, THE ANY CONVERSATION THAT TAKES PLACE BETWEEN THE CARD MEMBERS HAPPENS AT THE BOARD MEETING, AT THE CARB MEETING.
UM, SO, SO THERE, SO, AND THAT'S, AND THAT'S IN PLACE BECAUSE WE DON'T WANT UNDUE INFLUENCE TO GO ON OUTSIDE OF IT.
IS THAT CORRECT? WELL, IS THAT CORRECT? I MEAN, THAT, THAT, AND THERE, AND THERE, THERE'S, THERE ARE, UH, LAWS THAT, THAT GOVERN CONFIDENTIALITY OF THESE, UH, OF THIS PROCESS IN INVOLVING DISCIPLINE.
AND SO I KNOW THAT YOU ALL HAVE A CI AND I HAVE MORE QUESTIONS, CHAIR.
UM, YOU HAVE A CITIZEN, A RIDE ALONG FOR THEM, BUT DO WE ALSO GO THROUGH EQUITY OR, UM, UNCONSCIOUS BIAS TRAINING WITH ALL OF THE MEMBERS THAT GO THROUGH THIS PROCESS? NO, WE DO NOT.
IF WE CAN, I THINK THAT WOULD BE IMPORTANT TOO.
NOT JUST THE CITIZENS, BUT ALSO THE, UM, UNIFORMS WHO ARE PART OF THE CARB TO GO THROUGH SOMETHING LIKE THAT AS WELL.
WELL, THE UNIFORM, THE UNIFORMS DO MA'AM, UH, DO THE, UH, IMPLICIT BIAS HAVE DONE THE IMPLICIT BIAS TRAINING? YEAH, I THINK IT WOULD BE GOOD TO DO A REFRESHER IF THEY'RE GOING TO BE SERVING ON THE, ON THE BOARD AS WELL, ON THE CARB.
AND EVEN IF YOU GET A NEW GROUP, 'CAUSE THAT'S FROM LIMITED AS WELL, CORRECT? YES, MA'AM.
UM, AND THEN I DO HAVE A QUESTION IN SOME OF YOUR DATA POINTS THAT YOU HAVE.
UM, HERE ON SLIDE NUMBER, I GUESS IT'S SLIDE NUMBER FOUR.
WHEN YOU GO FROM 2015 TO 2016, YOU JUMP FROM 1 58 CASES TO ONE 19 CASES, AND THEN FROM 2 17 20 17 TO 2018, YOU HAD ANOTHER JUMP FROM 1 0 5 TO 1 27.
DO YOU KNOW WHAT, KNOW, WHAT, WHAT WERE THOSE JUMPS BETWEEN 15, 16, AND 17 AND 18? WERE, WHAT WERE THE CASES THAT MADE IT JUMP LIKE THAT? IT, IT, IT WAS PROBABLY THE, BECAUSE OF THE BODY-WORN CAMERAS.
UM, PRIOR TO THAT, PRIOR TO BODY-WORN CAMERAS BEING, UH, USED IN THE DEPARTMENT, UH, OBVIOUSLY THERE WEREN'T ANY BODY-WORN CAMERA VIOLATIONS.
BUT WHEN THAT STARTED, UH, IT INCREASED OUR, OUR NUMBERS OF, UH, INVESTIGATIONS BECAUSE OF THE FAILURE OF OFFICERS TO TURN THEM ON.
UM, JUST ONE REQUEST IF, UH, BESIDES ALL THE OTHER ONES THAT I MENTIONED, IF YOU COULD GET ME A BREAKDOWN OF WHAT THE PERCENTAGE OF THOSE CASES WERE BETWEEN 15 AND 16 AND THEN 17 AND 18, LIKE WHAT TYPE OF, OF, UH, CASES THEY WERE.
[01:30:02]
THANK YOU.NO QUESTIONS AT THIS TIME, SIR.
UH, COUNCILMAN PERRY? YEAH, THANK YOU, MA'AM.
UM, CHIEF ON, ON THIS PROCESS, THIS, LET'S SEE, WHO WAS ON THE, WHO WAS ON THE, UH, SELECTION COMMITTEE AGAIN? THE DEPUTY CITY MANAGER, CITY ATTORNEY'S OFFICE AND MYSELF.
IS THAT, IS THAT GOVERNED BY THE C B A OR IS THIS JUST BEEN THE WAY IT'S BEEN DONE IN THE PAST? NO, THAT'S NOT GOVERNED BY THE C B A.
WHAT, WHAT I WOULD ADD, COUNCIL COUNCILMAN, BUT THE C B A IS, AND I'M READING IT, IS, UM, IT INCLUDES BOTH THE CITY MANAGER, UM, AND THE CHIEF OF POLICE, OR SPECIFICALLY STATED THAT MAKE THE DETERMINATION AND THE RECOMMENDATION TO THE COUNCIL.
SO THE CHIEF MAKES THE, UH, DETERMINATION WHETHER OR NOT TO RECOMMEND EACH OF THE INDIVIDUALS AND THE CITY MANAGER, UM, MAKES A DETERMINATION WHETHER OR NOT TO RECOMMEND EACH OF THE INDIVIDUALS TO THE CITY COUNCIL.
UM, YOU KNOW, I'M JUST THINKING ABOUT OTHER BOARDS AND COMMISSIONS WHERE THERE'S, UM, THE APPLICANTS ACTUALLY COME IN FRONT OF A PARTICULAR COMMITTEE WITH COUNCIL FOLKS ON IT.
UM, AND, AND, UM, YOU KNOW, CITIZENS, AND THIS IS A, YOU KNOW, THIS IS A LITTLE BIT DIFFERENT IN THAT IT'S A RECOMMENDATION COMING FROM ALL THE CITY STAFF, UH, TO, TO, UM, TO THE COUNCIL AND, AND THE COMMITTEE THAT THEN WILL FORWARD IT TO THE ENTIRE COUNCIL.
UH, IS THAT SOMETHING THAT WE COULD TAKE A LOOK AT AS, AS FAR AS, UH, INTERVIEWING THE APPLICANTS, YOU KNOW, TAKING, TAKING IT THROUGH A COMMITTEE AS WELL, LIKE THE SAFETY COMMITTEE AND, AND PUTTING THAT FOR THE SAFETY COMMITTEE TO DO THE INTERVIEWS? COUNCIL, COUNCIL, I WILL PROVIDE A FORMAL RESPONSE TO YOUR QUESTION AND TO THE ENTIRE COMMITTEE, MY UNDERSTANDING OF THE COLLECTIVE BARGAINING AGREEMENT, WE WOULD HAVE TO NEGOTIATE THAT WITH THE ASSOCIATION TO CHANGE THE CURRENT PROCESS.
BUT I WILL CONFIRM THAT WITH THE CITY ATTORNEY'S OFFICE AND PROVIDE YOU WITH, AGAIN, WITH A FORMAL RECOMMENDATION.
BUT MY UNDERSTANDING IS THAT THE WAY THAT IT'S STATED IN THE COLLECTIVE BARGAINING AGREEMENT CHANGES TO THAT, WE WOULD HAVE TO NEGOTIATE 'EM.
UM, THEN THE, UM, THE MAKEUP, UH, ON THIS, UH, THERE'S, THERE'S TWO THAT AREN'T LISTED ON THERE.
WE'VE GOT, YOU HAD FIVE LISTED ON THE TWO OF 'EM ARE REAPPOINTMENTS AND THEN THREE NEW ONES.
UH, WHO ARE THE OTHER TWO AND WHAT DISTRICTS ARE THEY FROM? THERE'S COUNCIL MEMBER, THERE'S FIVE, THERE'S TWO, TWO OF 'EM THAT WERE REAPPOINTMENTS.
AND CAN YOU GO BACK TO THAT SLIDE THAT SHOWS THE, THE ACTUAL INDIVIDUALS? WHERE'S THE REAPPOINTMENTS? IS IT NADIA? NADIA, NADIA FOR WILLIAMS? THERE IT IS.
UH, WHAT DISTRICTS ARE THE OTHER TWO INDIVIDUALS FROM THAT ARE BEING REAPPOINTED? THE RE THE REAPPOINTMENTS ARE NADIA ISLAM AND FREDERICK WILLIAMS. OKAY.
UH, I GUESS MAYBE I'M NOT UNDERSTANDING SOMETHING.
HOW MANY, HOW MANY POSITIONS ARE THERE FOR CITIZENS? THERE'S A, THERE'S TOTAL OF 14.
AND THERE WERE, AND THERE WERE FIVE VACANCIES.
THE REMAINDER OF THE P THE FOLKS THAT ARE ON THE, ON THE COMMITTEE, WHAT DISTRICTS ARE THEY FROM? WE'LL GET THE INFORMATION, WE'LL GET THAT INFORMATION FOR YOU.
COUNCIL MEMBER I DON'T HAVE IN FRONT OF ME RIGHT NOW.
I, I WOULD KIND OF LIKE TO SEE THE SAME LAYOUT FOR THE ENTIRE COMMITTEE, UH, AND KIND OF TO COUNCILWOMAN, UH, SULLIVAN'S, UH, POINTS A WHILE AGO.
WELL, WHAT, WHAT AREAS OF THE CITY ARE WE BEING REPRESENTED BY AND ON THIS CAR? SO I'D REALLY LIKE TO SEE THE FULL MAKEUP OF IT.
UH, KIND OF THE SAME, THE SAME INFORMATION THAT YOU HAVE HERE, UH, LISTED OUT FOR THE WHOLE COMMITTEE.
UH, I DON'T HAVE ANY QUESTIONS.
I JUST WANNA, UH, ACKNOWLEDGE SYDNEY KNOWLEDGE, A RESIDENT OF DISTRICT SIX, AND I APPRECIATE HER WILLINGNESS TO, TO SERVE NOT ONLY ON OUR
[01:35:01]
LIBRARY BOARD NOW, BUT OUR, OUR CARB.[Items 4 & 5 ]
WE'LL MOVE ON TO THE, THE THIRD ITEM.LET'S SEE, UM, BRIEFING AND POSSIBLE ACTION ON, UH, SS A P D GRANT AWARD AND AN AMOUNT NOT TO EXCEED 750,000 FOR THE FY 2020 JUSTICE AND MENTAL HEALTH COLLABORATION PROGRAM FROM THE U S D O J, OFFICE OF JUSTICE PROGRAMS BUREAU JUSTICE ASSISTANT.
AND THAT WILL BE PRESENTED BY THE, I BELIEVE BY AMAD.
UM, IF YOU ARE COMFORTABLE WITH THIS, WE'LL TAKE THE NEXT TWO ITEMS ON THE AGENDA.
WHICH GRANTS? AND, UH, YES, ASK, UM, CHIEF BANKMAN IS TO GO AHEAD AND MAKE THAT PRESENTATION.
SO, THE, THE PURPOSE OF THIS GRANT IS TO ADDRESS SPECIFIC THREATS OF VIOLENCE THAT ARE PRIMARILY MADE BY PEOPLE WHO HAVE MENTAL, WHO HAVE MENTAL ILLNESS, UM, AND ALSO TO EXPAND THE USE OF, UH, THE MENTAL HEALTH COURTS.
AND, UM, AND IT IT ALSO LEADS US INTO ESTABLISHING A, UH, A THREAT ASSESSMENT TEAM.
SO BY DOING THIS, IT HELPS US TO PREVENT VIOLENT CRIME, WHICH COULD OCCUR FROM ONE OF THESE THREATS, UH, TO REDUCE RECIDIVISM.
BECAUSE A LOT OF THESE FOLKS WHO ARE CALLING IN WITH THESE, THESE THREATS, THE THREATS I'M TALKING ABOUT ARE, I'M GONNA BLOW UP WHATEVER, UH, I'M GONNA SHOOT UP, WHATEVER.
UH, AND THEY'RE OFTEN, UH, REPEAT CALLERS.
AND THEN BY DOING THAT, WE'LL, WE'LL ASSIST PEOPLE WITH MENTAL ILLNESS.
AND WE'LL, AND FROM THAT CAME A, A, A, A GROUP CALLED THE, THE TTAG THAT MEETS ON A, ON A, UH, UH, A VERY FREQUENT BASIS, ACTUALLY THREE TIMES A WEEK, UH, AT THE FUSION CENTER.
AND WHAT THEY DO IS THEY DISCUSS, UH, AND STRATEGIZE ON HOW TO HANDLE THESE, UH, VIOLENT TYPE CALLS.
THIS IS A, THIS IS A FIRST TIME GRANT FOR US, TOO.
SO, BACK IN OCTOBER OF LAST YEAR, WE MET WITH THE, WITH THE, UH, FBI'S BEHAVIORAL ANALYSIS UNIT, UH, OVER IN THE, THE, UH, IN THE TEXAS, UH, I'M SORRY, IN THE, IN OUR FUSION CENTER.
AND WE CREATED THAT, THAT TRI-WEEKLY THREAT ASSESSMENT GROUP.
AND AS I MENTIONED, THEY ASSESS AND MITIGATE, UM, MANAGE TARGETED VIOLENT VIOLENCE THREATS.
AND, AND I WANNA MAKE IT CLEAR THAT, THAT THESE ARE NOT JUST ANY THREATS THAT COME IN, THEY'RE THESE THREATS THAT ARE TYPICALLY MADE BY PEOPLE WHO ARE MENTALLY ILL.
UH, AS IT SAYS ON THE NEXT SLIDE.
AND, UH, OH, I'M SORRY, I I DIDN'T MEAN GO TO THE NEXT SLIDE,
AND, AND, UM, UH, ALL OF THE MENTALLY ALL OF THE CALLS THAT ARE, THAT ARE MADE BY FOLKS WHO ARE MENTALLY ILL, UM, THEY ARE MANAGED FOLLOW UP BY THE, UH, CENTER FOR HEALTHCARE SERVICES STAFF.
AND THEN THE, UH, THE, THE IAG, OR I'M SORRY, THE TTT TAG, THEY'VE ASSESSED AND, UH, AND, AND MANAGED OVER 200 THREATS SINCE ITS INCEPTION WITHIN THE 42 COUNTY, A AREA OF THE SOUTHWEST TEXAS FUSION CENTER.
THE TT A PARTICIPANTS ARE LISTED ON YOUR SCREEN HERE AT SS A P D D P S, JOINT BASED SAN ANTONIO.
WE ACTUALLY GOT THE MILITARY INVOLVED IN THAT.
AND THE, UH, THE, UH, THE BEX COUNTY, UH, CENTER FOR HEALTHCARE SERVICES.
GRANT, PERIOD IS, UM, OCTOBER 1ST, 2020 THROUGH THE 30TH OF 2023, SEPTEMBER 30TH, 2023, UM, $750,000 GRANT, UH, $499,000 IN KIND MATCH.
AND WE'RE GONNA TAKE THIS TO THE FULL COUNSEL ON DECEMBER 3RD, AND I BELIEVE THAT THAT IS THE LAST SLIDE.
UH, WILL WE DO QUESTIONS NOW OR, OR AFTER THE NEXT PRESENTATION? GO AHEAD AND PRESENT THE NEXT ONE, CHIEF, AND THEN WE'LL ASK QUESTIONS AT THE END, PLEASE.
SO, UH, THIS IS OUR STEP GRANT, OUR TRAFFIC ENFORCEMENT PROGRAM GRANT, WHICH IS OTHERWISE KNOWN AS STEP, UH, THIS IS A GRANT.
THIS IS A GRANT THAT WE'VE BEEN RECEIVING SINCE 2002, UH, AND IT'S, UH, IT ENHANCES OUR EFFORTS TO COMBAT, UH, DANGEROUS DRIVING CAUSED BY D W I SPEEDING, UH, DISTRACTED DRIVING, UH, PRETTY MUCH ANYTHING OUT THERE THAT'S GONNA CAUSE A DANGER TO THE PUBLIC.
[01:40:01]
AND WE NOT ONLY DO ENFORCEMENT ACTIVITY WITH THESE FUNDS, WE ALSO DO COMMUNITY EDUCATION AND OUTREACH, HOWEVER, THAT'S BEEN SLOWED DRAMATICALLY BY THE, UH, BY THE PANDEMIC.IF YOU ADD UP ALL OF OUR TICKETS FROM FISCAL YEAR 2020, IT TOTALS 23,116 COMBINED CITATIONS AND WARNINGS, AND WE ALSO HAVE 24 ARRESTS FOR D W I, UH, DURING THAT TIME PERIOD.
THE GRANT FUNDS, UH, $900,000 WITH A CASH MATCH OF 265,000 AND A $77,000, UH, IN KIND MATCH.
AND WE ALSO ARE PLANNING TO TAKE THIS TO THE DECEMBER 10TH, UH, COUNCIL MEETING FOR APPROVAL.
AND THAT IS IT FOR THAT PRESENTATION.
UM, CHIEF, CAN YOU TELL ME THE, THE FIRST PROGRAM, HOW, HOW WILL THIS PROGRAM PREVENT VIOLENT CRIMES AND REDUCE RECIDIVISM? SO LET ME FIND MY SLIDE HERE.
SO, SO WHEN, WHENEVER WE GET A, WHENEVER WE GET A CALL OF THE THIS TYPE, UH, THE, WE'RE GONNA SEND PEOPLE TO THE LOCATION AND TRACK DOWN THAT INDIVIDUAL CALLING AND TRY TO GET THEM THE HELP THAT THEY NEED, UH, OR PREVENT ANYTHING FROM HAPPENING THAT THEY MIGHT DO.
SO THAT'S HOW, THAT'S HOW WE LOOK AT IT FROM A PREVENT PREVENTIVE STANDPOINT.
AND ON THE SECOND ITEM, UM, WILL YOU, WOULD YOU BE ABLE TO PROVIDE MORE INFORMATION ON HOW EFFORTS TO COMBAT FEEDING WILL WORK EVER TO COMBAT? THAT'S ONE OF THE HIGHEST, UH, COMBAT SPEEDING.
THIS IS ONE OF THE HIGHEST REQUESTS MADE BY, BY CALLERS IN, IN OUR, IN MY OFFICE IN DISTRICT SIX REGARDING TRAFFIC ENFORCEMENT.
WERE, WERE YOU TALKING ABOUT THE, UH, THE MENTAL HEALTH COLLABORATIVE ON THE FIRST QUESTION? NO, I'M SORRY FOR THE SECOND, THE TRAFFIC ENFORCEMENT.
WOULD, WOULD YOU PLEASE ASK THE QUESTION AGAIN, MA'AM? YES, OF COURSE.
UM, UH, CAN YOU JUST PROVIDE, CAN YOU PROVIDE MORE INFORMATION ON EFFORTS TO COMBAT SPEEDING? HOW THAT WILL WORK? OH, SURE.
WE CAN GET YOU SOMETHING, UH, UM, SENT TO YOU OR, UH, I CAN JUST TALK ABOUT IT RIGHT NOW.
IT'S ESSENTIALLY, OFFICERS ARE OUT THERE AND THEY'RE, THEY'RE RUNNING RADAR AND THEY'RE PAYING PARTICULAR ATTENTION, UH, WHILE THEY'RE WORKING TO ALL THESE DIFFERENT, UH, TRAFFIC VIOLATIONS THAT ARE ENDANGERING THE PUBLIC.
UH, THIS IS, THIS IS A, A, A GRANT FUNDED, AND IT'S, IT'S, UH, DONE ON OVERTIME.
SO WE'VE GOT EXTRA ENFORCEMENT OUT THERE.
IS IT GONNA BE FOCUSED IN THE NEIGHBORHOODS OR IS THERE A FOCUS? IT'S FOCUSED.
IT'S FOCUSED IN THE NEIGHBORHOODS AND IT'S FOCUSED ON THE HIGHWAYS.
UM, WE'LL START WITH, UH, COUNCILMAN TERRY, DO YOU HAVE ANY QUESTIONS? NO, MA'AM.
I, YOU KNOW, THE GRANTS I THINK ARE GREAT AND, UH, I THINK WE NEED TO PRESS ON AND GET THESE THINGS GOING.
AND, UH, COUNCILMAN COUNCILWOMAN SANDOVAL, DO YOU HAVE ANY QUESTIONS? YEAH, THANK YOU.
THANK YOU CHIEF, UM, FOR YOUR PRESENTATION.
AND, AND THANK YOU CHAIR AND MARIA FOR BRINGING THESE ITEMS FOR, FOR DISCUSSION.
SO BOTH OF THE GRANTS, WHEN YOU LOOK AT THE BUDGET, WE'RE, WHAT WE'RE USING THE FUNDING FOR IS OVER TIME SALARIES.
SO I GUESS, UM, AND I KNOW WE TALKED ABOUT THIS IN OUR LAST MEETING, BUT I'M STILL A LITTLE BIT CONFUSED.
DOES, DOES THAT MEAN WE'RE NOT USING THE FUNDS TO PAY FOR EMPLOYEES WHO ACTUALLY DO THIS WORK? WE ONLY USE THE FUNDS FOR WHEN THOSE PARTICULAR EMPLOYEES ARE CONDUCTING OVERTIME.
I, I JUST DON'T REALLY UNDERSTAND HOW, HOW YOU DECIDE WHO GETS THE OVERTIME.
MUCH OF IT'S BASED ON VOLUNTEER BASIS, UH, COUNCIL MEMBER, BUT IT'S, IT'S PR IT'S USED FOR, FOR OFFICERS WHO SIGN UP FOR, TO WORK THE OVERTIME DETAIL ON THAT PARTICULAR ITEM.
SO FOR TRAFFIC, UM, YOU COULD REALLY ONLY VOLUNTEER IF YOU'RE ALREADY IN THAT DIVISION, OR YOU CAN VOLUNTEER IF YOU'RE IN ANY DIVISION.
NO, YOU CAN WORK, YOU CAN VOLUNTEER FROM, FROM ANYWHERE.
AND, BUT WHAT ABOUT THE JUSTICE AND MENTAL HEALTH PROGRAM? MORE TARGETED TO THE, TO THE, YEAH, THAT, THAT'S, THAT'S PRETTY MUCH, UH, UM, SPECIFICALLY TARGETED TO THE MENTAL HEALTH UNIT.
[01:45:01]
ONLY HAVE 10 OFFICERS, RIGHT? IN THE MENTAL HEALTH UNIT, IS THAT RIGHT? 10, 12? YEAH, I THINK IT'S 10.SO I, I GUESS, UM, SO, SO LET ME BE CLEAR THEN.
THE GRANTS THAT WE GET DON'T NECESSARILY HELP US FUND A PROGRAM.
IT JUST HELPS US MAKE EXISTING PROGRAMS BIGGER BECAUSE WE'RE USING IT FOR OVERTIME SALARIES, RIGHT? THAT'S CORRECT.
AM I, OKAY, UM, CAN YOU TELL ME, UM, OF THE MENTAL HEALTH TEAM, HOW MUCH OF THAT TEAM IS WORKING ON THIS, UM, IS ACTUALLY OUT ON THE STREET ATTENDING, UH, ATTENDING CALLS OF PEOPLE WHO ARE EXPERIENCING A CRISIS, AND HOW MANY IS, HOW MANY OF THOSE 10 FOLKS ARE ACTUALLY DOING THIS SORT OF BEHIND THE SCENES FUSION WORK? YEAH, COUNCILMAN, I'VE GOT DEPUTY CHIEF, UH, KAREN FOX, UH, ON THIS CALL AS WELL.
KAREN, ARE YOU THERE? CAPTAIN BROWN? ARE YOU THERE? YOU KNOW, YOU COULD, I, I CAN TAKE THAT ANSWER AFTERWARD.
UM, I'M REALLY ALSO INTERESTED IN, IN HEARING, UM, YOUR, AROUND THE MENTAL HEALTH, WHAT KIND OF PERFORMANCE METRICS WE HAVE TO MEET FOR THAT GRANT.
I'M GONNA HAVE TO GET YOU THAT INFORMATION.
I'M NOT SURE WHAT THE METRICS ARE.
AND THEN COULD YOU ALSO, I DON'T KNOW IF YOU HAVE THIS, BUT, SO WHEN YOU TALK ABOUT KEY TAGS AND, UH, YOUR, WHAT YOU CALL THE SEQUENTIAL INTERCEPT MODEL, IS THERE, SO THAT'S KIND OF LIKE A FLOW CHART, RIGHT? OF WHERE PEOPLE GO ONCE THEY'RE, UH, DEEMED A THREAT.
IS THAT SOMETHING THAT YOU HAVE, THAT YOU CAN SHARE WITH US SO WE CAN UNDERSTAND HOW THAT WORKS FOR AN INDIVIDUAL, HOW THEY'RE DIVERTED? YES, MA'AM.
COUNCILWOMAN SANDOVAL, UH, COUNCILWOMAN
COUNCILWOMAN, UH, COUNCILWOMAN.
DO YOU HAVE ANY QUESTIONS? I HAVE ONE QUESTION.
AS FAR AS THE IN KIND MATCH, WHERE ARE THOSE FUNDS COMING FROM? SAY THAT AGAIN.
I, I DIDN'T CATCH PART OF THE QUESTION.
WOULD YOU SAY THAT AGAIN WITH THE IN KIND MATCH FOR THE GRANTS, WHERE IS THAT FUNDING COMING FROM? COUNCIL? IT'S COMING FROM, GO AHEAD, MARIA.
AND HAS THIS ALREADY BEEN, UM, ALLOTTED AND ALLOCATED IN THE BUDGET? YES.
COUNCILMAN, AS PART OF OUR FISCAL YEAR 2020.
NOW, AS YOU, UM, NOTICE THAT THE MENTAL HEALTH, UH, COLLABORATION PROGRAM IS A THREE YEAR PROGRAM.
SO IT'LL BE SUBJECT TO CITY COUNCIL APPROPRIATIONS AND FUTURE BUDGETS FOR FISCAL YEARS 2022 AND 2023.
AND WITH, WITH SO MUCH UNCERTAINTY, MARIA, UM, IF THOSE FUNDS ARE NOT MET WITHIN THOSE YEARS, WHAT WILL HAPPEN TO THIS GRANT? WE WOULD HAVE TO SPEAK TO THE GRANTOR COUNCILWOMAN AND EITHER REDUCE THE SCOPE OF WHAT WE'RE REQUIRED TO DO.
UM, THEY COULD POTENTIALLY, AND AGAIN, WE WOULD HAVE TO TALK TO THE GRANTOR.
THEY COULD REDUCE THE AMOUNT OF FUNDING COMING TO THE, TO THE CITY.
THOSE ARE ALL THE QUESTIONS I HAVE, MADAM CHAIR.
UM, DO, DO WE NEED TO TAKE A MOTION TO MOVE THESE FORWARD, OR ARE WE JUST, ARE THEY JUST SELLING THROUGH? WE DO.
COUNCILMAN I, I'LL ENTERTAIN A MOTION TO ADVANCE ITEMS FOUR AND FIVE TO THE FULL COUNCIL AGENDA.
ALL THOSE IN FAVOR, PLEASE SAY AYE.
UH, THAT'S, THAT'S ALL OUR PUBLIC SAFETY AGENDA FOR TODAY.
THANK YOU EVERYONE FOR YOUR HARD WORK FOR THESE, UH, PRESENTATIONS.
MARIA, CHIEF HOOD AND CHIEF MCMANUS.
AND, UH, WITH NO OTHER ITEMS ON OUR AGENDA, THIS MEETING IS NOW ADJOURNED.