* This transcript was created by voice-to-text technology. The transcript has not been edited for errors or omissions, it is for reference only and is not the official minutes of the meeting. [00:00:03] AGENDA. UM, MADAM CLERK, COULD YOU GO AHEAD AND READ THE ROLE? COUNCIL MEMBER TREVINO HERE. COUNCIL MEMBER ANDREW SULLIVAN. HERE. COUNCIL MEMBER . HAPPY INAUGURATION DAY. COUNCIL MEMBER ROCHA GARCIA. HERE. COUNCIL MEMBER EZ. COUNCIL MEMBER CAB HDA. HERE. COUNCIL MEMBER SANDOVAL. PRESENT. COUNCIL MEMBER REPLIES HERE. COUNCIL MEMBER COURAGE HERE. COUNCIL MEMBER PERRY. HERE. MAYOR. MAYOR NURNBERG. HERE. MAYOR. WE HAVE A QUORUM. ALRIGHT, UH, WE HAVE TWO ITEMS [1. 21-1123 Briefing on the bargaining process and the City’s priorities for the upcoming Collective Bargaining Agreement negotiations between the City of San Antonio and the San Antonio Police Officers Association. [María Villagómez, Deputy City Manager; Elizabeth Provencio, First Assistant City Attorney]] ON THE AGENDA TODAY, SO WE'LL GET RIGHT TO IT. UH, TURN IT OVER TO CITY MANAGER ERIC WAL. GREAT. THANK YOU, UH, MAYOR AND COUNCIL. GOOD AFTERNOON. UH, OUR FIRST ITEM IS A, UH, PRESENTATION ON, UM, OUR PRIORITIES, THE CITY'S PRIORITIES, AND OUR UPCOMING, UH, COLLECTIVE BARGAINING AGREEMENT. DISCUSSIONS WITH NEGOTIATIONS WITH THE SAN ANTONIO POLICE OFFICERS ASSOCIATION. UM, THE, UH, BARGAINING PRIORITIES THAT WE'LL OUTLINE, UH, TODAY FOR YOU ARE CONSISTENT WITH, UH, THE COUNCIL'S LEGISLATIVE PRIORITIES, UH, AND ALSO ARE INCLUSIVE OF THE PUBLIC'S INPUT, UH, ON THE CHANGES THAT, UM, THAT, THAT, THAT THEY EXPECTED OR THEY SHARED WITH US AS PART OF THE PUBLIC HEARINGS. UH, LAST, UH, SUMMER, UH, ESSENTIALLY, UH, FROM THOSE MEETINGS, IT WAS ABOUT, UH, ACCOUNTABILITY AND THE DISCIPLINARY PROCESS. THE PRIORITIES THAT GENERALLY, AS WE'LL GO THROUGH THEM WITH YOU THIS AFTERNOON ARE IN THREE DIFFERENT CATEGORIES. UM, DISCIPLINE, UM, UH, ORGAN OPERATIONAL IMPROVEMENTS AND ENSURING THAT, UH, OUR PUBLIC SAFETY SPENDING REMAINS, UH, CONSISTENT WITH OUR FINANCIAL GOALS, UH, IN THE GENERAL FUND. UH, BACK IN AUGUST, AS I PRESENTED THE PROPOSED BUDGET TO THE COUNCIL, UM, I TALKED, UH, ABOUT A FRAMEWORK, UM, THAT, UH, REALLY, UH, STARTED WITH, UH, WHAT, WHAT I CALLED, UH, CORNERSTONE ISSUES OR FOUNDATIONAL ISSUES. UM, AND THAT FRAMEWORK, UH, REALLY, UH, WAS FOCUSED ON FROM AN ORGANIZATIONAL STANDPOINT, UM, ASPECTS OF, OF HOW WE OPERATE AS A LARGER DEPARTMENT FOR HOW WE OPERATE AS A CITY. UH, ONE OF THOSE MAIN, UM, UH, FOUNDATION POINTS IS OUR DISCIPLINARY PROCESS. UM, AND, AND SO WE'LL TALK ABOUT THAT WITH YOU THIS AFTERNOON AND GET SOME FEEDBACK. UM, UH, THAT WILL BE, UH, ONE OF OUR GREATEST, UH, PRIORITIES AS WE MOVE FORWARD. UH, AND LOOKING TO REBALANCE, UH, A PROCESS WHILE STILL GIVING EMPLOYEES AN OPPORTUNITY, UH, TO APPEAL, UH, DISCIPLINARY, UM, DECISIONS MADE BY THE CHIEF. STRUCTURALLY, WE WANT TO HAVE AN ACCOUNTABLE AND, UH, A FAIR DISCIPLINARY PROCESS THAT'S IMPORTANT TO, UH, UM, ANY CITY DEPARTMENT, PROBABLY ANY ORGANIZATION, AND WILL CONTINUE TO BE IMPORTANT FOR US WITHIN THE POLICE DEPARTMENT. UM, THERE ARE ASPECTS OF THE COLLECTIVE BARGAINING AGREEMENT THAT, THAT, UH, CONTROL THAT DISCIPLINARY PROCESS. AND, AND, UH, WHAT YOU'LL HEAR FROM THE STAFF AND MY POSITION IS, IS THAT, UM, UH, THOSE FACTORS SHOULD BE REBALANCED, UH, FOR, UH, THE COMMUNITY AND ORGANIZATIONAL DESIRE. AND, AND, AND THERE'RE THINGS THAT I THINK NEED TO BE REBALANCED AS, UH, A CITY MANAGER. UM, AND I THINK THE CHIEF, UH, WE'LL HEAR FROM THE CHIEF, HE BELIEVES THE SAME THING AND HAS BEEN VOCAL ABOUT THAT. ULTIMATELY, I BELIEVE THAT THE, THAT THE CHIEF, UM, AND OR THE CITY MANAGER SHOULD HAVE MORE OF A ROLE IN THE FINAL DISCIPLINE FOR OFFICERS, UH, GOING BEYOND CHIEF MCMANUS OR IN HIS POSITION OR ME AS CITY MANAGER. I THINK IT'S A GOOD SYSTEM THAT WORKS, UH, FOR, UH, MUCH OF OUR ORGANIZATION, UM, AND HAS, UH, PROTECTION IN PLACE FOR EMPLOYEES TO APPEAL THOSE TYPES OF, UH, ISSUES. UM, SO WE HAVE OUR FIRST MEETING TENTATIVELY SCHEDULED WITH THE POLICE OFFICERS ASSOCIATION ON FEBRUARY 12TH. AND, UH, WE'LL CONTINUE TO, UH, WORK TOWARDS THAT. UH, WE HAVE HAD SOME INITIAL CONVERSATIONS, UH, JUST TO GET THE, THE, UH, MEETING DATES, UH, SCHEDULED WITH THE ASSOCIATION. UM, THE PRESENTATION THIS, THIS AFTERNOON, UH, WE'LL BE GIVEN BY MARIA VILLA GOMEZ AND, UH, LIZ PROVENCIO. AND, UH, WITH THAT, I'LL TURN IT OVER TO, UH, MARIA SO WE CAN, UH, UM, HEAR FROM, UH, UH, THEM AND, AND, UH, GET TO THE, THE COUNCIL DISCUSSION. MARIA, THANK YOU, ERIC. UH, GOOD AFTERNOON, UH, MAYOR AND CITY COUNCIL. I'M MARIA VILLA GOMEZ, DEPUTY CITY MANAGER, AND I'M GONNA BEGIN MY PRESENTATION GIVING YOU AN OVERVIEW OF THE CURRENT TERMS OF THE CITY'S COLLECTIVE BARGAINING AGREEMENT [00:05:01] WITH THE SAN ANTONIO POLICE OFFICERS ASSOCIATION. I'M ALSO GONNA COVER BRIEFLY THE BARGAINING PROCESS THAT WE'RE ABOUT TO START. AND AS THE CITY MANAGER MENTIONED, I'LL GO INTO SOME OF THE DETAILS OF OUR CITY PRIORITIES FOR THIS, UH, BARGAINING PROCESS, AS WELL AS OUR NEXT STEPS. SO LET ME START FIRST WITH GIVING YOU A OVERVIEW OF THE PARAMETERS OF EMPLOYMENT OF OUR SAN ANTONIO POLICE OFFICERS. THIS PARTICULAR GRAPHIC, UH, SHOWS, UH, THREE IMPORTANT, UH, UM, DOCUMENTS THAT GOVERN THE WAY THAT WE, UM, WORK WITH OUR POLICE OFFICERS HERE IN THE CITY OF SAN ANTONIO. FIRST, WE HAVE CHAPTER 1 43 OF THE TEXAS, UH, LOCAL GOVERNMENT CODE, UH, CHAPTER 1 74 OF THE TEXAS LOCAL GOVERNMENT CODE, AS WELL AS OUR COLLECTIVE BARGAINING AGREEMENT. THIS MATRIX HERE GIVES YOU A SUMMARY SIDE BY SIDE OF WHAT EACH OF THESE, UH, DOCUMENTS, UM, AND HOW IT GOVERNS OUR RELATIONSHIP WITH OUR POLICE OFFICERS. SO, BEGINNING WITH CHAPTER 1 43, UH, THIS CHAPTER WAS ADOPTED BY SAN ANTONIO VOTERS BACK IN 1947, AND THIS PRIMARILY PROVIDES, UH, CIVIL SERVICE PROTECTION TO OUR POLICE OFFICERS, SETS OUR REQUIREMENTS FOR HIRING, PROMOTION, TERMS OF EMPLOYMENT, DISCIPLINE, AND TERMINATION. CHAPTER 1 74 WAS ADOPTED BY SAN ANTONIO VOTERS IN 1974, AND THIS GIVES A RIGHT TO OUR POLICE OFFICERS TO COLLECTIVELY BARGAIN WITH THE CITY OF SAN ANTONIO. WE, AS A CITY ORGANIZATION, HAVE BEEN, UH, COLLECTIVELY BARGAINING WITH THE ASSOCIATION, UH, SINCE 1975, SHORTLY AFTER THIS CHAPTER 1 74 WAS APPROVED. SO THAT TAKES US TO THE LAST PORTION OF THIS CHART, WHICH IS THE COLLECTIVE BARGAINING AGREEMENT, OR WHAT WE CALL THE C B A. UH, THE PRIMARY PURPOSE OF THE C B A IS THE EFFICIENT AND AN INTERRUPTED PERFORMANCE OF THE MUNICIPAL POLICE FUNCTION HERE IN SAN ANTONIO. AND AL IT ALSO ESTABLISHES A FAIR AND REASONABLE COMPENSATION, AS WELL AS WORKING CONDITIONS FOR SAN ANTONIO POLICE OFFICERS. UH, POINT THAT I WANNA NOTE IS THROUGH, UH, THE COLLECTIVE BARGAINING PROCESS. WE ARE ABLE TO ALTER TERMS THAT ARE SET BY CHAPTER 1 43, WHICH IS STATE LAW. UH, AND, UM, IF PARTIES CANNOT COME TO AN AGREEMENT THROUGH THIS PROCESS OR THROUGH NEGOTIATIONS, UH, WE CAN BE SUBJECT TO MEDIATION, UH, EVERGREEN OR FACT FINDING. ANOTHER ITEM THAT I WANNA HIGHLIGHT, THE COLLECTIVE BARGAINING AGREEMENT, UH, WITH THE POLICE ASSOCIATION IS THE LARGEST CONTRACT OF THE CITY IN TERMS OF VALUE, THE ANNUAL AMOUNT, UH, WHICH IS OUR CURRENT FISCAL YEAR 2021. THE VALUE OF THIS COLLECTIVE BARGAINING AGREEMENT IS $387 MILLION. SO LET ME TALK ABOUT, UM, THE, THE CURRENT TERMS. SO THE COLLECTIVE BARGAINING AGREEMENT, UH, THE CURRENT C V A WAS ACHIEVED THROUGH A MEDIATED SETTLEMENT AGREEMENT IN JUNE, 2016, AND WAS APPROVED BY CITY COUNCIL IN SEPTEMBER, 2016. THIS CONTRACT IS FOR A FIVE-YEAR TERM THAT STARTED ON OCTOBER 1ST, 2016, AND IT WILL END ON SEPTEMBER 30 OF THIS CALENDAR YEAR. WITH THIS CONTRACT, OUR POLICE OFFICERS, UH, BEGAN CONTRIBUTING TOWARDS THE COST OF HEALTHCARE FOR THEIR DEPENDENTS, PAYING FOR, UH, MONTHLY CONTRIBUTIONS, AS WELL AS WE MADE ADJUSTMENTS TO THE HEALTH BENEFIT PLAN THAT THEY PREVIOUSLY HAD. UH, THEY ALSO RECEIVED A 17% PAY INCREASE OVER THE FIVE-YEAR TERM OF THE, OF THE CONTRACT, AS WELL AS SOME INCREASES IN CLOTHING ALLOWANCE. THE C B A INCLUDES AN EVERGREEN CLAUSE OF EIGHT YEARS, AND WHAT THAT IS, UH, WHAT THAT MEANS IS THAT ABSENT A NEW AGREEMENT BETWEEN THE PARTIES, THE CURRENT COMPENSATION AND WORKING CONDITIONS GOVERNED BY THE C B A WILL CONTINUE. THERE'S NO COST OF LIVING ADJUSTMENT DUR DURING THIS PERIOD OF TIME, BUT WITH THE, WITH THE CURRENT CONTRACT, POLICE OFFICERS, UH, WOULD SEE INCREASES OF 10% PER YEAR TO HEALTHCARE CONTRIBUTIONS DURING THE EVERGREEN PERIOD AND THE CURRENT C B A, UH, BOTH THE CITY AND, AND THE ASSOCIATION AGREED TO BEGIN NEGOTIATING FOR A POTENTIAL NEW CONTRACT NO LATER THAN JANUARY, 2021. HOWEVER, AS YOU MAY KNOW, IN DECEMBER, 2020, THE ASSOCIATION ELECTED A NEW ASSOCIATION PRESIDENT WHO WILL TAKE OFFICE ON FEBRUARY ONE. SO IN ORDER TO BEGIN, UH, NEGOTIATIONS, UH, WITH THE NEW ELECTED PRESIDENT, BOTH THE CITY AND, AND THE, AND THE ASSOCIATION AGREE TO BEGIN NEGOTIATIONS IN MID-FEBRUARY. SO, LET ME TURN NOW, UH, TO TALK ABOUT THE [00:10:01] BARGAINING NEGOTIATION PROCESS. SO THE, THE CITY AND, AND AWA THE ASSOCIATION, UH, WE AGREE ON MEETING DATES, TIMES, AND LOCATIONS. THAT'S HOW THE PROCESS WORK, UH, BEGINS. UH, THE BARGAINING MEETINGS ARE OPEN TO THE PUBLIC. UH, THEY'RE POSTED 72 HOURS AHEAD OF THE MEETING. UM, THERE IS NO PUBLIC COMMENT AT THIS, UH, NEGOTIATION SESSIONS, BUT AGAIN, THEY'RE OPEN TO, TO THE PUBLIC TO ATTEND. UH, TYPICALLY ON THE FIRST MEETING, THE PARTIES AGREED TO GROUND RULES. UH, THEY SET DATES FOR, UH, FUTURE NEGOTIATING, UH, MEETINGS. THEY INTRODUCE THEIR TEAMS, UM, FOR, FOR THE NE THE UPCOMING NEGOTIATIONS, NEGOTIATIONS DATES, UH, ARE SET WITH THE GOAL OF REACHING AN AGREEMENT WITHIN 60 DAYS. IF THIS IS NOT ACHIEVED, BOTH PARTIES CAN AGREE TO MULTIPLE, UH, EXTENSIONS OF UP TO 15 DAYS UNTIL THERE IS AN AGREEMENT. UM, IN THE CURRENT C B A, UH, BOTH PARTIES AGREE TO MAKE GOOD FAITH EFFORTS TO REACH AN AGREEMENT BEFORE THE EXPIRATION OF THE CURRENT CONTRACT, WHICH IS SET FOR SEPTEMBER 30 OF THIS CALENDAR YEAR. SO, UH, CONTINUE WITH THE, WITH THE NEGOTIATION PROCESS, UM, BOTH THE CITY AND THE ASSOCIATION WILL DESIGNATE REPRESENTATIVES TO NEGOTIATE THE CONTRACT. THEY WILL HAVE THEIR TEAM, UM, WE WILL HAVE OUR TEAM AS WELL AT THE NEGOTIATION, A TEAM, ALONG WITH THEIR ATTORNEYS AND THEIR SUBJECT MATTER EXPERTS ARE THE INDIVIDUALS AT THE TABLE DISCUSSING ISSUES WITH THE GOAL OF REACHING AN AGREEMENT. UM, DURING THIS NEGOTIATIONS, PROPOSALS ARE EXCHANGED, THE DAY OF THE NEGOTIATION AND PROPOSALS WILL BE MADE AVAILABLE TO THE PUBLIC THE SAME DAY, SAME DAY AS BARGAINING TAKES PLACE. UH, TYPICALLY THE THE PARTIES, UH, CHOOSE TO CAUCUS, UH, SO THEY CAN DISCUSS ISSUES WITH THEIR TEAMS. UH, THOSE SESSIONS COULD TAKE, UH, AS LONG AS THE EACH PARTY, UH, EACH PARTY, UH, NEEDS DURING, DURING THAT DAY. AND THEN THE, THE NEGOTIATIONS, UH, CONTINUE. SO, UH, AFTER NEGOTIATIONS OCCUR, THERE'S A TENTATIVE AGREEMENT THAT IS REACHED BY BOTH, UH, PARTIES. IF THERE IS NOT A TENTATIVE AGREEMENT IN THE EVENT OF AN IMPASSE UNDER THE, THE COLLECTIVE BARGAINING AGREEMENT, UH, THE PARTIES CAN CALL FOR MEDIATION, UH, SIMILAR TO WHAT WE DID IN FOR THE CURRENT, UH, C B A, OR THEY CAN CHOOSE TO CONTINUE TO GO INTO, UH, EVERGREEN STATUS OR A FACT FINDING MAY OCCUR. NOW, THE FACT FINDING PROCESS IS OUTLINED IN DETAIL BY, UH, CITY ORDINANCE THAT WAS APPROVED BY CITY COUNCIL BACK IN 1981. THE FACT FINDING PROCESS REQUIRES A PANEL OF, UH, THREE INDIVIDUALS TO ASCERTAIN THE FACTS AND MAKE RECOMMENDATIONS TO BOTH PARTIES. IF THE PARTIES AFTER THAT FACT FINDING PROCESS, UH, FAILED TO AGREE TO A CONTRACT, UM, THEN THE MAJOR UNRESOLVED ISSUES, UH, COULD BE, UH, SUBMITTED TO A REFERENDUM BY EACH OF THE TWO PARTIES. AND IF THERE'S AN ELECTION, THEN THAT IS BINDING TO BOTH PARTIES. SO THAT IS JUST TO EXPLAIN, UM, HOW THAT PROCESS WORKS. NOW, ONCE THE CONTRACT IS REACHED THROUGH NEGOTIATIONS OR MEDIATION, THE ASSOCIATION MUST HAVE THE CONTRACT RATIFIED BY AT LEAST 50% OF THEIR MEMBERSHIP. AND THEN FINALLY, THE CITY COUNCIL APPROVES, UH, THE COLLECTIVE BARGAINING AGREEMENT. NOW, I'M GOING TO MOVE FORWARD NOW TO, UH, TALK ABOUT OUR CITY PRIORITY TERMS, UH, THREE CATEGORIES THAT THE CITY MANAGER HIGHLIGHTED, UH, DISCIPLINE AND TRANSPARENCY, OPERATIONAL IMPROVEMENTS AND FISCAL RESPONSIBILITY. SO, CHANGES TO THE CURRENT DISCIPLINE PROCESS, UM, HAVE BEEN DISCUSSED BY THE CITY. PREVIOUS NEGOTIATIONS, UM, IS OUR TOP PRIORITY FOR THIS, UM, UM, BARGAINING SESSION SINCE JUNE OF 2020, AS SAN ANTONIO RESIDENTS HAVE DEMANDED CHANGES TO THE POLICE DISCIPLINE PROCESS. UH, THIS INPUT WAS LOUD AND CLEAR, UH, THE THREE PUBLIC SAFETY LISTENING SESSIONS THAT WERE HELD BY THE PUBLIC SAFETY COMMITTEE IN JUNE OF 2020, AND BY THE CONTINUING INPUT THAT WE RECEIVED THROUGH THE CITY COUNCIL'S, UH, PUBLIC COMMENT PROCESS SINCE JUNE, 2020. IN NOVEMBER, UH, OF 2020, THE, THE CITY COUNCIL, UH, REVIEW OF THE, THE, UH, LEGISLATIVE PRIORITIES FOR THE 87 TEXAS LEGISLATIVE SESSION THAT INCLUDED POLICE ACCOUNTABILITY AND TRANSPARENCY AS ONE OF OUR TOP PRIORITIES. SO THE COLLECTIVE BARGAINING PRIORITIES THAT WE'RE PRESENTING TO YOU TODAY IN TERMS [00:15:01] OF DISCIPLINE AND TRANSPARENCY ARE, UM, CONSISTENT WITH WHAT YOU, UH, APPROVE AS PART OF OUR LEGISLATIVE PRIORITIES. AND AGAIN, THIS ALSO, UH, REFLECTS THE INPUT THAT WE RECEIVE FROM THE COMMUNITY. SO, UM, IN TERMS OF, OH, WHAT THOSE, UH, DISCIPLINARY CHANGES THAT WE ARE RECOMMENDING IN THE PREVIOUS SLIDE, JUST TO HIGHLIGHT 'EM REAL QUICK, WE HAVE, UM, ALLOWING THE CHIEF TO IMPOSE DISCIPLINE UP TO 180 DAYS FROM THE DAY THE CHIEF KNEW OR SHOULD HAVE KNOWN ABOUT THE INCIDENT. SO THAT IS A CHANGE FROM WHAT THE CONTRACT HAS TODAY, WHICH IS 180 DAYS FROM THE OCCURRENCE OF THE INCIDENT. WE ALSO WOULD LIKE, UH, TO CHANGE ANOTHER, UM, ASPECT OF THE CONTRACT AS TO WHERE WE CONSIDER ALL PAST CONDUCT FOR DISCIPLINARY ACTIONS. THE CURRENT CONTRACT INCLUDES, UH, STATUTES OF LIMITATION FOR TYPES OF PAST MISCONDUCT THAT THE CHIEF, UM, CANNOT CONSIDER WHEN HE IMPOSES DISCIPLINE. WE'LL, LIKE TO REMOVE THOSE, UH, LIMITATIONS, WE'LL WOULD LIKE TO, UM, ALSO MODIFY THE TIMELINES AND THE DISCIPLINARY PROCESS. FOR EXAMPLE, UH, THE CURRENT CONTRACT GIVES OFFICERS A 40 HOUR, UH, ADVANCE NOTICE BEFORE THEY, THEY BEGIN THEIR INTERVIEWS WITH INTERNAL AFFAIRS. WE, UM, THAT'S ONE OF THE AREAS THAT WE WOULD LIKE TO MODIFY. UM, WE ALSO WOULD LIKE TO, UH, ENSURE THAT THE OFFICERS HAVE A RIGHT TO A PLEA, UH, APPEAL DISCIPLINE. SO WE WANT TO MAKE, MAKE SURE, AGAIN, THAT THE OFFICERS HAVE THAT RIGHT TO APPEAL. BUT WHAT WE WOULD LIKE TO CHANGE IS THAT THAT PROCESS IS ONLY LIMITED TO REVIEW OF THE FACTS. THE CURRENT CONTRACT ALLOWS A THIRD PARTY ARBITRATOR TO CHANGE THE LEVEL OF DISCIPLINE IMPOSED BY THE CHIEF, EVEN IF THE FACTS OF THE ALLEGED MISCONDUCT ARE SUSTAINED UPON THE APPEAL. WE WANT TO LIMIT THAT, UM, THE ARBITRATOR'S REVIEW, UH, TO WHETHER OR NOT THE CITY PROVED THE FACTS ON, ON THE CASE, LEAVING THE FINAL DECISION, UH, ON THE APPROPRIATE LEVEL OF DISCIPLINE TO THE CITY OF SAN ANTONIO, EITHER THROUGH THE CITY MANAGER OR THE CHIEF. WE ALSO, UH, WANT TO ESTABLISH AN ANNUAL, UH, PERFORMANCE EVALUATION PROCESS FOR OFFICERS THAT WE CAN USE, UH, UH, AS PART OF OUR PROMOTION PROCESS. THAT WILL INCLUDE THE OFFICER'S ANNUAL EVALUATION, AS WELL AS CONSIDERATION OF THE OFFICER'S PAST, UH, PERFORMANCE. SO THE NEXT CATEGORY, UH, ON OUR PRIORITIES IS OPERATIONAL IMPROVEMENTS. UH, WE WANT TO, UM, UH, MAKE SOME CHANGES TO SCHEDULING TO ENSURE THAT THE CITY DETERMINES THE, UH, THE NUMBER OF HOURS OF TRAINING. SO TODAY, BY CONTRACT, THE OFFICER'S, UM, ANNUAL TRAINING IS 80 HOURS, UH, PER YEAR. WE WOULD LIKE TO HAVE THE FLEXIBILITY TO INCREASE THE NUMBER OF HOURS, UH, DEPENDING ON, UM, THE, THE, THE WORK OF THE DEPARTMENT, AS WELL AS THE PRIORITIES FOR TRAINING FOR THAT YEAR. WE ALSO WANT, WANT THE CITY TO HAVE THE ABILITY TO DETERMINE THE WORKING HOURS FOR, UH, THE UNITS WITHIN THE DEPARTMENT THAT IS CURRENTLY SET BY CONTRACT TODAY. WE ALSO WANT THE CITY TO DETERMINE THE LEAVE POLICIES FOR ALL OF EMPLOYEES, AS AS SPECIFICALLY WHEN THEY SEPARATE FROM FROM THE DEPARTMENT. THE EMPLOYEE HAS THE RIGHT TO SELL, ACCRUED LEAVE AS PER THE CONTRACT. UH, WE WANT TO, UH, DETERMINE HOW MANY HOURS THEY CAN TAKE, UH, BEFORE THEY ACTUALLY SEPARATE BASED AGAIN ON THE OPERATIONAL NEEDS OF THE DEPARTMENT. AND FINALLY, UNDER THE OPERATIONAL IMPROVEMENTS, WE WOULD LIKE TO REMOVE THE, OF THE CONTRACT THAT SPECIFICALLY TALKS ABOUT WHICH, UH, UNITS OF THE, OF THE POLICE DEPARTMENT CAN BE CIVILIANIZED. SO WE WOULD LIKE TO HAVE MORE FLEXIBILITY, UM, UH, AS LONG AS, UH, THE ASSIGNMENT DOES NOT REQUIRE ARREST, UH, POWERS. AND THE FINAL CATEGORY IS FISCAL RESPONSIBILITY. UM, OUR, UH, FINANCIAL POLICIES TODAY STATE THAT PUBLIC SAFETY SPENDING, UH, SHOULD BE MAINTAINED AT LESS THAN 66% OF THE GENERAL FUND. AS A WAY OF BACKGROUND TODAY, UH, IN FISCAL YEAR 2021, THE PUBLIC SAFETY SPENDING IS AT 64.2%. SO WE WANNA MAKE SURE THAT WHATEVER DECISIONS WE MAKE ARE WITHIN THOSE PARAMETERS, AS WELL AS THE CURRENT ECONOMIC CONDITIONS THAT WE'RE FACING AS A RESULT OF THE, UH, COVID 19 PANDEMIC. SO, IN TERMS OF OUR NEXT STEPS, UH, OUR FIRST TENTATIVE MEETING WITH THE ASSOCIATION IS SET FOR FEBRUARY THE 12TH. WE HOPE TO, UH, BE ABLE TO SET GROUND RULES AND, UH, AND SET A FUTURE NEGOTIATION DATES, INTRODUCE OUR TEAMS, UH, AND HAVE THAT FIRST OPPORTUNITY TO MEET WITH, WITH THE ASSOCIATION. [00:20:01] IN TERMS OF THE CITY'S TEAM, UM, I WILL BE THE LEAD NEGOTIATOR FOR THE CITY, UH, LIZ PROVENCIO, OUR FIRST CITY ATTORNEY, WILL BE THE LEAD ATTORNEY AND WILL BE SUPPORTED BY OTHER TEAM MEMBERS OF THE, UM, CITY ORGANIZATION AND OTHER SUBJECT MATTER EXPERTS AS WE GO THROUGH THE NEGOTIATIONS. SO COUNSEL WITH THAT, UH, THAT CONCLUDES MY PRESENTATION. AND, UH, LIZ PROVENCIO, MYSELF, THE CITY MANAGER AND THE CHIEF, ARE AVAILABLE TO ANSWER QUESTIONS. THANK YOU VERY MUCH, UH, MARIA FOR THE PRESENTATION AND, UH, TO OUR CITY ATTORNEY TEAM AS WELL FOR, UH, THE DEEP PREPARATION THAT YOU'VE BEEN DOING FOR SEVERAL MONTHS WITH THE COUNCIL AND, AND WITH THE PUBLIC ON, UH, BEING VERSED IN, IN THE ISSUES OF THE NEGOTIATION. I, I WOULD SAY THAT, UM, YOU KNOW, I'M MILDLY HOPEFUL, UH, BECAUSE EVERYONE SEEMS TO BE CENTERED ON THE OBJECT OF NEGOTIATION IN BEING, UH, AN IMPROVED DISCIPLINARY PROCESS AND TRANSPARENCY WITHIN OUR POLICE DEPARTMENT, BOTH OF WHICH ARE HAMPERED BY, UM, PROVISIONS WITHIN THE CURRENT C B A. SO, I AGREE, UH, WHOLEHEARTEDLY WITH THE PRIORITIES LISTED WITH REGARD TO DISCIPLINE. LET ME OUTLINE THEM AGAIN. UH, THE 180 DAY RULE THAT RESTRICTS WHEN THE POLICE CHIEF CAN IMPOSE DISCIPLINE, UM, THE FACT THAT, UH, OUR CHIEF CURRENTLY IS NOT, UH, PERMITTED, UH, BROADLY TO, UM, CONSIDER AN OFFICER'S PAST BEHAVIOR AND DISCIPLINARY, UH, ISSUES. UM, AND THEN ALSO THE FACT THAT OUR CITY MANAGER, NOR THE CITY CHIEF, UH, POLICE CHIEF HAS THE FINAL SAY OVER, UH, DECISIONS TO BRING BACK OFFICERS PREVIOUSLY TERMINATED, UM, AND, AND BROUGHT BACK THROUGH ARBITRATION. I THINK THOSE ARE, UH, HAVE, HAVE BEEN BIG LIFTS, AND THOSE SHOULD BE OUR PRIMARY, UH, OBJECTIVES IN NEGOTIATION. AND IT SHOULD BE NO SURPRISE TO ANYONE WITH REGARD TO, UM, CURRENT NEGOTIATION. LET ME, LET ME ALSO JUST SAY A COUPLE OTHER THINGS. UH, LET ME, AND THEN WE'LL GO TO COUNCIL DISCUSSION. UM, FIVE YEARS AGO, WE HAD A VERY PROTRACTED NEGOTIATION. WE CERTAINLY DON'T WANT TO EXPERIENCE THAT AGAIN, I DON'T THINK WE WILL. UM, THE TONE IS MUCH DIFFERENT. UM, BUT ONE OF THE THINGS THAT THAT HAPPENED, UH, IN THE PREVIOUS NEGOTIATION, AND WE KNOW HOW THAT PLAYED OUT, UM, WAS THAT WE, WE, WE, WE ACHIEVED, IN MY MIND, LESS THAN HALF MEASURES. UM, HOWEVER, UH, THE TAIL, UH, OF THE TAPE CAN BE TOLD WITH RESPECT TO SOME OF THE, SOME OF THE MEASURES THAT WERE ACHIEVED, UH, INCLUDING HEALTHCARE SHARING, UH, AND OVERALL, UH, BUDGET IMPROVEMENTS HAS LED US TO BE ABLE TO COMPLY WITH OUR OVERALL BUDGET OBJECTIVE OF KEEPING WITHIN 66%, UH, OVERALL PUBLIC SAFETY SPENDING. THAT'S A REALLY GOOD THING. UH, THE OTHER ISSUE, UH, IS THAT IT APPEARS, AT LEAST RIGHT NOW WITH THE DISCIPLINE THAT WE'RE SHOWING FISCALLY THAT OUR PUBLIC SAFETY BUDGET IS NO LONGER OUTPACING THE GROWTH OF CITY REVENUES. THAT, FOR ME, IS CRITICALLY IMPORTANT, UM, IN THE NEGOTIATIONS, AND THAT WE CALIBRATE OUR BENEFIT STRUCTURE, UH, SO THAT WE DON'T DO THAT. OUR OVERALL GOAL FOR FINANCIAL, UM, FOR THE FINANCIAL PARAMETERS OF THE BUDGET SHOULD BE THAT OUR PUBLIC SAFETY BUDGET SHOULD GROW AT THE PACE THAT CITY REVENUES ARE NO MORE THAN THAT. UM, AND SO KNOWING THAT THE TOTAL PUBLIC SAFETY PROPORTION OF THE BUDGET IS 64%, TO ME, THAT'S A GOOD GOAL, UH, TO, TO MAINTAIN THAT LEVEL IN THE CURRENT NEGOTIATION. UM, OBVIOUSLY OUR PUBLIC SAFETY BUDGET, POLICE BUDGET, FIRE BUDGET WILL GROW AS THE NEEDS OF OUR COMMUNITY GROWS, AND THE NEEDS OF OUR COMMUNITY GROWS AS OUR CITY GROWS. AND THAT'S TO BE EXPECTED. UM, BUT YOU KNOW, WHERE WE ENTERED THIS IN 2014, I THINK OUR PUBLIC SAFETY BUDGET AT THE TIME WAS GROWING SOMETHING LIKE TWO AND A HALF TIMES FASTER THAN SAVE YOUR REVENUE IS, WE CAN'T GO BACK TO THAT BECAUSE I THINK OUR TEAM HAS ACHIEVED A STRUCTURALLY BALANCED BUDGET OR STRUCTURALLY BALANCED C B A I THINK WE CAN NOW FOCUS, UM, FOCUSED ALMOST ENTIRELY, UH, ON OUR DISCIPLINARY AND TRANSPARENCY ISSUES WITHIN THE C B A. AND SO, UH, I LOOK FORWARD TO NEGOTIATION. AGAIN, I DON'T THINK THERE'S ANY SURPRISES FROM ANYONE OBSERVING THIS WHERE WE WANT TO GET TO, AND I HOPE THERE'S A COLLABORATIVE SPIRIT, UM, AMONG OUR TEAM AND SOO TEAM, UH, TO GET THAT DONE ON BEHALF OF THE PUBLIC. SO, UM, WE'LL START SOON. LET ME NOW GO TO COUNCIL MEMBER ANDREW SULLIVAN. THANK YOU, MAYOR, AND THANK YOU, MARIA. THANK YOU, LIZ. UM, THE QUESTION THAT I HAVE, WE KNOW THAT THIS IS GOING TO BE OPEN TO THE PUBLIC, [00:25:01] BUT WE'RE ALSO IN THE PANDEMIC STILL. SO I WANTED TO KNOW HOW ARE WE GONNA SPEAK TO TRANSPARENCY OF MAKING SURE THAT THE PUBLIC IS ABLE TO BE A PART OF THIS IF WE'RE STAYING ON A VIRTUAL PLATFORM, OR HOW ARE WE REALLY GONNA MAKE SURE THAT WE ARE DOING THIS IN THE MOST TRANSPARENT WAY AS WE'RE GOING THROUGH THE PANDEMIC, WHILE WE'RE STILL ATTEMPTING TO DO THE NEGOTIATION PROCESS? UH, THANK YOU COUNCIL AMMAN FOR THAT QUESTION. UM, WE ARE ACTUALLY WORKING ON THE LOGISTICS OF THOSE, UH, UM, PUBLIC MEETINGS TODAY. UH, WE WILL ENSURE THAT THE PUBLIC WINE IS AWARE OF THE, OF THE MEETINGS AS THOSE WILL BE POSTED, LIKE WE DO OUR A SESSION AND OUR B SESSION, UH, ON OUR WEBSITE AND ON OUR SOCIAL MEDIA PLATFORMS AS WELL. UH, IF WE CHOOSE TO MEET IN PERSON, WE'LL HAVE, UH, C OVID 19 SAFETY PROTOCOLS TO MAKE SURE THAT WE ENSURE THE SAFETY OF THE NEGOTIATING TEAMS AND THE PUBLIC IF WE GO WITH A VIRTUAL PLATFORM LIKE THE ONE THAT WE ARE. AND NOW, UM, THAT WILL BE ALSO BE, UM, AVAILABLE TO THE PUBLIC EITHER WAY OR HAVE THOSE NEGOTIATIONS, UH, FOR INDIVIDUALS TO BE ABLE TO WATCH THEM VIRTUALLY, EVEN IF WE DO MEET IN PERSON THROUGH OUR, UM, UH, T B S A CHANNEL AND OUR SOCIAL MEDIA PLATFORMS. UM, JUST TO, UM, ADD A LITTLE BIT MORE IN, IN PREVIOUS, UH, NEGOTIATIONS. UM, AND, AND SOME OF THE SESSIONS WE HAD WITH, WITH THE ASSOCIATIONS, WE RECORDED THOSE AND THOSE WERE POSTED ON OUR WEBSITE. SO IF INDIVIDUALS WANTED TO WATCH THEM AT A LATER DATE, UH, THEY, THOSE WOULD BE AVAILABLE. SO WE WILL CONTINUE TO DO THAT. WE HAVE, WE HAVE A WEBPAGE WITHIN THE CITY'S WEBSITE DEDICATED TO COLLECTIVE BARGAINING, SO THE COMMUNITY CAN GO IN THERE AND FIND PRIOR YEAR CONTRACTS AND, UH, MEETING NOTICES, ET CETERA. SO WE'LL ENSURE THAT WE ARE VERY, UH, TRANSPARENT AND THAT PROCESS AND THE COMMUNITY KNOWS WHEN WE'RE MEETING AND THE RESULTS OF THOSE, UH, MEETINGS AS WELL. THE MATERIALS THAT I MENTIONED THAT WILL BE EXCHANGED AT THE, UH, NEGOTIATING MEETINGS, THOSE WILL BE, UH, POSTED ON OUR WEBSITE, UM, AFTER WE CONCLUDE THE SESSION. SO THE PUBLIC HAS THE ABILITY TO VIEW THOSE AS WELL. THANK YOU, MARIA. WE GREATLY APPRECIATE THAT. UM, AND THEN WHEN IT COMES TO LOOKING AT THE LEAVE, I KNOW ONE OF THE THINGS THAT CAME UP DURING OUR BUDGET SESSIONS AND DURING THE BUDGET CONVERSATION AS A WHOLE WAS ABOUT THE LEAVE THAT IS ABLE TO BE PAID OUT WHEN AN OFFICER, UM, LEAVES THE FORCE. UM, AND SO I WANTED TO KNOW, WHEN WE SPEAK TO NEGOTIATIONS AND WE SPEAKING TO THE OPERATIONAL IMPROVEMENTS UNDER LEAVE, ARE WE GONNA SPEAK TO HOW AN OFFICER, IF THEY ARE TERMINATED FOR WRONGFUL DOING, IF THEY ARE STILL GONNA BE ELIGIBLE TO RECEIVE ALL OF THIS BLOCK MONEY WHEN THEY LEAVE, OR IF THIS IS SOMETHING THAT WILL KIND OF COR, UH, COORDINATE WITH THE CAPTAIN, UM, OR THE CHIEF TERMINATING THAT, THAT EMPLOYEE, HOW ARE WE GONNA ADDRESS THAT? BECAUSE I KNOW THAT WAS ONE OF THE THINGS THAT DID COME UP, WAS ABOUT HOW MUCH WAS BEING PAID OUT TO AN OFFICER IF THEY WERE TERMINATED FOR WRONGFUL DUTY COUNCIL. IMAN, THE, UH, LEAVE POLICIES THAT WE DESCRIBED TODAY AS PART OF OUR PRIORITIES ARE MORE FOCUSED ON THE NUMBER OF HOURS THAT AN EMPLOYEE TIME OFF THAT THEY CAN TAKE, UH, BEFORE SEPARATION. UM, WE, UH, ARE NOT ADDRESSING, WE CAN TAKE INPUT FROM THE COUNCIL TODAY ON ANY CHANGES TO THE AMOUNT OF LEAVE THAT THEY ACCRUE AND THE AMOUNT OF LEAVE THAT THEY SELL BACK AT THE, AT, AT THE TIME OF SEPARATION. THAT IS NOT SOMETHING THAT WE, UM, ARE INCLUDING IN OUR PRIORITIES TODAY, BUT WE'LL TAKE INPUT FROM THE COUNCIL IF THERE'S A DESIRE TO CHANGE THAT. OKAY. AND I KNOW ANDY IS PROBABLY GONNA JUMP RIGHT ON THIS ONE WHEN I BRING IT UP, BUT IT HAS TO BE TALKED ABOUT BECAUSE IT'S ALREADY OUT. WE KNOW THAT THERE WAS A PUSH TO REPEAL, UH, CHAPTER 1 74, AND WE KNOW THAT THE PETITIONS AND EVERYTHING HAVE BEEN TURNED IN. WE KNOW THAT IF, IF EVERYTHING IS VERIFIED AND IT GOES FOR A VOTE, DO WE AS A CITY HAVE A CONTINGENCY PLAN IF THAT LAW OR THAT CHAPTER IS REPEALED? UH, COUNCILMAN YEAH, I'LL JUMP RIGHT ON THAT ONE, BUT I'M GONNA ASK, UH, YOU KNOW, LIZ AND MY DAD TO ADDRESS THAT SPECIFIC QUESTION, BUT IT GIVES ME THE OPPORTUNITY, UH, NOW THAT YOU'VE BROUGHT UP, UH, THE PETITIONS TO ONCE AGAIN, REMIND THE COUNCIL, UH, AS WE ASK QUESTIONS, UH, ABOUT THAT, THAT FROM YOUR COMMENT OR CHARACTERIZATION OF ANYTHING IN THE PETITION, UH, WE CANNOT ADVOCATE EITHER FOR OR AGAINST THEM. UH, I WILL TELL YOU THE GOOD NEWS IS YOUR QUESTION DIDN'T DO THAT. SO THANK YOU, COUNCILWOMAN. [00:30:01] UH, BUT, UH, I'LL THEN TURN IT OVER TO LIZ AND WHY YOU HAD TO ANSWER THE SPECIFIC QUESTION. THANK YOU, ANDY. SO I GUESS, LIZ, THAT WOULD BE YOU NEXT COUNCILWOMAN? YES, WE ARE PREPARED FOR THOSE CONTINGENCIES. AND AS A MATTER OF FACT, UM, WE CAN TAKE SORT OF A HIGH LEVEL OVERVIEW IN TERMS OF, OF WHAT THAT POTENTIALLY LOOKS LIKE, UM, IN THE EVENT THAT THE REPEAL VOTE IS, IS PUT TO THE VOTERS. UM, AND SO WE DID PREPARE SOME BACKUP SLIDES, UM, IN THE EVENT THAT THE QUESTION CAME UP. OKAY. IF WE COULD SEE THOSE, THAT WOULD BE GREAT. THANK YOU. YES, MA'AM. AND SO WHAT WE TRIED TO DO FOR PURPOSES OF A HIGH LEVEL OVERVIEW IS GIVE, UM, ON THE LEFT SIDE OF YOUR SCREEN, UM, THE CIRCUMSTANCES THAT WOULD OCCUR IF, IF EVERYTHING MAINTAINED THE CURRENT STATUS QUO. IN OTHER WORDS, IF THERE WAS NO CHANGE, UM, AND WE CONTINUE TO LIVE UNDER CHAPTER 1 74. AND THEN, OF COURSE, WHAT YOU SEE ON THE RIGHT IS WHAT WOULD OCCUR IN THE EVENT. UM, SIGNATURES WERE VALIDATED, THEY WENT, UH, TO A MAY ELECTION VOTE, AND THEN VOTERS THEN AFFIRMATIVELY VOTED TO REPEAL CHAPTER 1 74, APPLICABLE TO OUR POLICE, UM, OFFICERS. AND SO WHAT YOU SEE IN THE RIGHT COLUMN EFFECTIVELY IS THAT OUR CURRENT C B A WOULD CONTINUE THROUGH ITS PRIMARY TERM OF SEPTEMBER 30TH AND ANY POTENTIAL PRIMARY TERM OF SUCCESSOR AGREEMENT. AND THEN IF WE DIDN'T HAVE A SUCCESSOR AGREEMENT, WE WOULD REVERT BACK TO THE STRICT 1 43 PARAMETERS THAT GOVERN OUR VARIOUS EMPLOYMENT PROCESSES THAT MARIA HIGHLIGHTED EARLIER. SO THE NEXT SLIDE WILL SHOW YOU, UM, THE CATEGORIES OF THOSE, OF THOSE PROCESSES. SO IT IT'S OUR HIRING PROMOTIONS AND APPOINTMENTS, AS WELL AS DISCIPLINE, AND THEN PIECES OF OUR OTHER BENEFITS PROCESS. AND SO WE'LL TAKE THE NEXT SLIDE THAT ADDRESSES, UM, OUR HIRING PROCESS. SO CURRENTLY WITH OUR C B A, WE HAVE, UM, NEGOTIATED A PARTICULAR ABILITY TO BE ABLE TO HOLD TESTS AT MULTIPLE SITES AT MULTIPLE TIMES. AND SO 1 43, UM, UH, REQUIRES A HUNDRED POINT TEST AS PART OF OUR ENTRANCE EXAM. AND AS A RESULT OF WHAT WE HAVE NEGOTIATED IN THE C B A, WE'RE ABLE TO ADMINISTER THAT TEST AT MULTIPLE SITES, MULTIPLE PLACES. AND THEN, UM, AS PART OF THE APPLICANT'S SCORE, WE THEN ARE ABLE TO INCLUDE POINTS FOR MILITARY SERVICE, CERTAIN CERTIFICATIONS FOR PEACE OFFICER, IF THEY ALREADY COME AS CERTIFIED PEACE OFFICERS, CERTAIN EDUCATION. AND THEN, UM, WE ADD A POINT FOR RESIDENCY AS PART OF OUR OVERALL SCORE FOR AN APPLICANT. IF WE REVERT BACK TO 1 43, THEN YOU SEE WHAT, UM, AT A HIGH LEVEL WE HAVE, UM, IN THE PROCESS UNDER 1 43, AND THAT WOULD AUTHORIZE THE CITY TO HAVE A SINGLE TEST AT A SINGLE TIME AND A SINGLE SITE. AND THE POINTS THAT WE CURRENTLY ADD TO AN APPLICANT'S SCORE WOULD ONLY BE POINTS FOR MILITARY SERVICES. THAT'S WHAT'S AUTHORIZED UNDER CHAPTER 1 43. AND THEN AS WE LOOK AT OUR PROMOTIONAL PROCESSES SIMILARLY, I'M SORRY. SAME, SAME, SAME. THANK YOU. UM, OUR PROMOTIONAL PROCESSES, WE HAVE A, WHAT'S AUTHORIZED UNDER 1 43, WHICH IS A HUNDRED POINT TEST. THAT IS PART OF OUR PROMOTIONAL PROCESS, UM, FOR OUR RANKS CURRENTLY. HOWEVER, FOR HIGHER RANKS, WE HAVE NEGOTIATED FOR THE ABILITY TO HAVE CERTAIN SORT OF ASSESSMENT CENTERS OR ORAL INTERVIEWS AS PART OF THE EVALUATION OF THE CANDIDATE. UM, WE HAVE THE ABILITY TO INCLUDE FOR, UM, POINTS TO THAT SCORE FOR MASTERPIECE OFFICER CERTIFICATION. WE'VE INCLUDED PREREQUISITES BEFORE PROMOTION TO CERTAIN, UM, RANKS AND HAVE AUGMENTED TRAINING AND EDUCATION REQUIREMENTS. UM, WE ALSO HAVE A PROBATIONARY PERIOD THAT WE HAVE INCLUDED IN OUR C B A, UM, FOR, UH, A PROMOTION, UM, PERIOD, WHICH WOULD ALLOW THE CHIEF FOR CERTAIN CIRCUMSTANCES WITHIN SIX MONTHS OF A PROMOTION TO, TO DEMOTE SOMEBODY, UM, IF IN FACT, UM, THEY WEREN'T MEETING THOSE REQUIREMENTS. IF WE OPERATE LOOKING STRICTLY AT THE, THE 1 43 STRUCTURE ON THE RIGHT, UM, WE WOULD BE USING ONLY THE A HUNDRED POINT TEST, UM, WITHOUT ANY, UM, ASSESSMENT OR ORAL INTERVIEW, WE WOULD ONLY BE ABLE TO ADD [00:35:01] FOR SENIORITY POINTS. AND THERE IS A DEMOTION, UH, PROCESS THAT CAN OCCUR, UM, IF IT IS APPROVED BY THE CIVIL SERVICE COMMISSION. SO THAT WOULD BE THE STRUCTURE FOR PROMOTIONS UNDER CHAPTER 1 43. UM, IF WE GO TO OUR NEXT SLIDE, IT'LL SHOW, UM, WE ALSO HAVE APPOINTMENTS THAT ARE THE CHIEF'S COMMAND STAFF. AND CURRENTLY IN OUR C B A, WE HAVE THE ABILITY TO APPOINT AND CHIEF HAS THE ABILITY TO EFFECTIVELY CREATE HIS EXECUTIVE TEAM AMONG ASSISTANT CHIEFS AND DEPUTY CHIEFS. SO, SO THAT'S HOW WE, UM, UH, SO THAT'S HOW THE CHIEF DETERMINES HIS COMMAND STAFF. UM, UNDER CHAPTER 1 43, IT WOULD REVERT BACK TO, UM, AN APPOINTMENT OF ONLY TWO ASSISTANT CHIEFS AND, UM, THE DEPUTY CHIEFS WOULD THEN BE PROMOTIONAL POSITIONS. AND WHEN WE TALK ABOUT, UM, THE NEXT, UM, SORT OF MAJOR PROCESS, UM, HIGHLIGHTED HERE, UM, WE HAVE THE ABILITY AS A RESULT OF, UM, OUR CONTRACTUAL TERMS TO SUSPEND FOUR MORE DAYS THAN WHAT THE STATUTE ALLOWS, OR THEN INDEFINITELY SUSPEND, WHICH IS ALSO THE TERM OF OUR FOR, FOR TERMINATING AN OFFICER SUBJECT TO APPEAL. UM, AND THEN WE HAVE THE APPEAL PROCESS, AS YOU KNOW IT, WHERE THE CHIEF'S DISCIPLINE MAY BE OVERTURNED. AND OUR C V A AS NOTED, UM, ON THE LEFT SIDE OF THE SCREEN, ALLOWS FOR THE CHIEF'S ADVISORY ACTION BOARD TO BE ABLE TO REVIEW, UM, THE CASE AND THEN MAKE A VET RECOMMENDATION TO THE CHIEF. WHEN WE LOOK AT THE RIGHT IN TERMS OF, UM, WHAT OUR DISCIPLINE PROCESS WOULD LOOK LIKE UNDER CHAPTER 1 43, UM, THE CHIEF HAS LESS, UM, OPTIONS FOR PURPOSES OF, UH, DISCIPLINE, UM, MAY SUSPEND UP TO 15 DAYS OR HAVE AN INDEFINITE SUSPENSION. AND WE HAVE THE SAME APPEAL PROCESS, UM, THAT WE CURRENTLY HAVE FOR PURPOSES OF, UM, A THIRD PARTY GETS TO REVIEW AND ULTIMATELY DECIDE WHETHER OR NOT THE CHIEF'S DECISION STANDS OR NOT. AND SO WE, WE WOULD STILL HAVE THAT PROCESS IN PLACE UNDER CHAPTER 1 43, BUT WE WOULD NOT HAVE THE CHIEF'S ADVISORY ACTION BOARD. SO IF WE GO TO THE NEXT SLIDE, UM, TALKING ABOUT BENEFITS, UM, THINGS LIKE, UM, YOU KNOW, PENSION AND POST-RETIREMENT HEALTH ARE NOT GONNA BE AFFECTED. BUT WHAT, UM, WHAT WE HAVE NEGOTIATED ARE IS OUR, OUR PAY VARIOUS LEVELS OF PAY. UM, UNDER CHAPTER 1 43, YOU DO NOT HAVE ANY PRESET WAGE INCREASES. UM, AND YOU DO INCLUDE LONGEVITY AND SENIORITY PAY, BUT NOT, UM, THE OTHER AD PAYS THAT WE HAVE CURRENTLY IN OUR CONTRACT. UM, AND WHAT CHAPTER 1 43 DOES REQUIRES THAT EVERYBODY WITHIN THE SAME RANK GETS THE SAME, UM, UH, BASE PAY. SO IT ENSURES THAT, YOU KNOW, EACH RANK IS, IS PAID THE SAME. UM, LOOKING AT OUR, OUR CURRENT C B A COLUMN HEALTHCARE IS, IS A COMPONENT THAT IS NEGOTIATED IN A CONTRACTUAL TERM UNDER CHAPTER 1 43. UM, IT IS NOT, SO HEALTHCARE IS NOT ADDRESSED UNDER CHAPTER 1 43. AND THE NEXT SLIDE WILL, UM, JUST KIND OF HIGHLIGHT SOME OF THE PIECES THAT AREN'T INCLUDED IN CHAPTER 1 43. AND AS A RESULT, IF, UM, UH, IF WE DIDN'T LIVE UNDER 1 74, WE WOULDN'T HAVE C B A REQUIREMENTS, UM, ON OUR EQUIPMENT OR VEHICLES, THE CIVILIAN WOULD REVERT STRICTLY BACK TO 1 43. THERE'S NO ARTICLE THAT WE WOULD BE WORKING UNDER FOR PURPOSES OF, OF THOSE PARAMETERS. UM, THERE WOULDN'T BE ANY SCHEDULING PROVISIONS. AND THEN, OF COURSE, THE, THE PROVISIONS THAT APPLY TO THE ASSOCIATION SUCH AS DUES DEDUCTION AND ASSOCIATION LEAD FOR PRESIDENT AND OFFICERS, UM, WOULD NOT BE, UM, A PART OF ANY CONTRACTUAL REQUIREMENT ANYMORE. AND SO, TO YOUR QUESTION, WE'VE, WE'VE TRIED TO ADDRESS NEXT STEPS IN THE NEXT SLIDE, UM, SO THAT IT'S, IT'S CLEAR ON WHAT OUR STEPS FORWARD ARE, AND THAT IS THAT WE WILL BARGAIN IN GOOD FAITH, AND WE WILL CERTAINLY, UM, HOLD UP OUR END OF, UH, THAT REQUIREMENT AND, AND, AND BE PREPARED. UM, WE'LL CONTINUE TO REVIEW, UM, THE IMPACT TO OUR DEPARTMENT IN THE EVENT THAT 1 74 IS REPEALED, SO THAT, UM, WE HAVE SORT OF TAKEN A DEEP DIVE INTO ALL THE SPECIFICITY THAT WOULD NEED TO BE ADDRESSED IN ADVANCE. AND THEN OF COURSE, WE'LL CONTINUE OUR LEGISLATIVE EFFORTS TO, UM, AMEND THE PROBLEMATIC PROVISIONS THAT ARE IN CHAPTER 1 43, SO THAT IN THE EVENT THAT WE HAD TO LIVE UNDER 1 43, UM, HOPEFULLY WE, WE COULD GET LEGISLATIVE CHANGE. [00:40:01] AND SO THOSE OF COURSE, ARE THE 180 DAYS, UM, THAT REFERRED TO EARLIER. WE'D LIKE THAT TO BE A DISCOVERY RULE AS OPPOSED TO A DATE FROM THE DATE OF INFRACTION. UM, ALSO, WE WOULD BE LOOKING TO NARROW THE ARBITRATOR'S PURVIEW AS TO WHAT THEY COULD REVIEW ON APPEAL, AND THEN, UM, PUT US IN, IN A POSITION TO BE ABLE TO ADD POINTS FOR RESIDENCY, UH, FOR OUR APPLICANTS SO THAT, UM, RESIDENCY CAN BE, UM, SOMETHING THAT IS CONSIDERED AND VALUED AS PART OF OUR, UM, HIRING PROCESS. SO THAT'S, UM, WHAT I HAVE COUNSEL. THANK YOU, LIZ, SO MUCH FOR THAT. UM, I THINK THAT THAT IS THE ONE QUESTION, UM, THAT WE REALLY NEEDED TO HEAR AND THAT THE COMMUNITY NEEDED TO HEAR, UM, AS WE GO FORWARD. AND I JUST WANNA SAY THANK YOU FOR THAT INFORMATION. THANK YOU, MAYOR. YEP. MAYOR, CAN I, CAN I ADD A LITTLE PIECE THERE TO, TO THE COUNCILMAN'S QUESTION? UM, AND THAT'S THAT, THAT, UM, IF THE PETITION, UM, AS THE CLERK'S GOING THROUGH THAT PROCESS IS ULTIMATELY PLACED ON THE BALLOT, UH, WE, WE'LL OBVIOUSLY NEED TO FINALIZE, UH, THE POTENTIAL, UH, IMPACTS. UM, BUT I THINK IT'S ALSO IMPORTANT TO, TO MENTION THAT, THAT WE WOULD, UM, UH, NEED TO MAKE SURE THAT WE COMMUNICATE, UH, WITH THE EMPLOYEES AND OFFICERS, UH, BE ABLE TO ANSWER THEIR QUESTIONS. UM, WE NEED TO BE ABLE TO PROVIDE THAT FACTUAL AND OBJECTIVE COMMUNICATION, UH, TO AVOID ANY POTENTIAL IMPACTS OR POTENTIAL, UH, EMPLOYEE OR OFFICER UNCERTAINTY. UM, SO, UM, THAT IS SOMETHING THAT IS, UM, ON, ON OUR MIND AND, UM, WE'LL NEED TO MAKE SURE THAT WE, UM, WE PROVIDE THAT OUTLET AND, UH, AND, AND, AND, AND TO A CERTAIN DEGREE, ME, ME DIRECTLY, UM, TO THE, TO THE, TO THE OFFICERS, UH, TO BE ABLE TO ANSWER QUESTIONS AND KIND OF TALK THROUGH SOME OF THESE THINGS. ALRIGHT, THANKS, ERIC. THANK YOU. COUNCIL MEMBER ANDREW SULLIVAN. COUNCILMEMBER TREVINO. THANKS, MAYOR. UM, FIRST I WOULD LIKE TO ACKNOWLEDGE THE EFFORT PUT FORTH BY THE COMMUNITY. UH, IT IS NOT AN EASY TASK TO COLLECT THIS MANY SIGNATURES, ESPECIALLY IN A PANDEMIC. UH, THIS IS A DEMOCRACY AT ITS CORE AND AT WORK. AND TODAY, UH, WE'RE WATCHING, UH, UH, OUR NEW PRESIDENT, UH, BE INAUGURATED. I THINK, UH, WE WANT TO ACKNOWLEDGE THE HARD WORK OF, OF THE COMMUNITY TO PUT FORTH THESE SIGNATURES. NEXT, WE CANNOT DIMINISH THE PUBLIC SAFETY. THAT PUBLIC SAFETY IS DANGEROUS. IT'S A SECTOR WHOSE EMPLOYEES SHOULD BE COMPENSATED AND CARED FOR APPROPRIATELY. AT THE SAME TIME, IT IS A PRIVILEGE TO WEAR A BADGE AND PROTECT OUR CITY, A PRIVILEGE THAT SHOULD BE RESERVED FOR COMPASSIONATE JUST OFFICERS. AND THAT IS AT THE HEART OF THIS ISSUE WITH POLICE ACCOUNTABILITY. OUR CURRENT STRUCTURE HAS ALLOWED FOR SWORN OFFICERS WHO UNDERMINE THEIR OATH TO SKIRT ACCOUNTABILITY AND INJUSTICE. PEACE OFFICERS SHOULD BE HELD TO A HIGHER STANDARD THAN CIVILIANS, AND OUR POLICIES NEED TO REFLECT THAT UNDER THE CURRENT C B A, WHO HAS THE POWER TO DISQUALIFY COMPLAINTS. SOME OF THE MEMBERS OF THE COMMUNITY FEEL, UH, THAT, UH, UH, GIVEN THE ABILITY TO INVEST, INVESTIGATE ISN'T TRUE. ACCOUNTABILITY CAN, CAN ANSWER THAT. MARIA, I GUESS, YES, COUNCILMAN? UH, THANKS FOR THAT QUESTION. UM, WE HAVE A PROCESS, UH, WITHIN OUR POLICE DEPARTMENT AND THE COLLECTIVE BARGAINING AGREEMENT FOR INTERNAL AFFAIRS TO REVIEW THOSE COMPLAINTS. AND I'M GONNA ASK CHIEF MC, I'M NOT CONNECTED TO QUICKLY SUMMARIZE, UM, HOW THAT PROCESS WORKS, SIR. COUNCIL MEMBER. THANKS, MARIA. COUNCIL MEMBER. SO, I, I, I THINK, I THINK I UNDERSTAND YOUR QUESTION. SO, IF DURING THE COURSE OF AN INVESTIGATION, WE DETERMINED THAT THE FACTS JUST ARE NOT ADDING UP, THERE IS NO EVIDENCE THAT, UH, A, UH, A, UH, AN OFFICER WAS ENGAGED IN MISCONDUCT OR WHATEVER THE COMPLAINT MAY BE, WE HAVE THE ABILITY TO DEACTIVATE THAT COMPLAINT. UH, IF THERE'S NOT ENOUGH EVIDENCE TO GO FORWARD, UH, IF THERE IS ENOUGH EVIDENCE TO GO FORWARD, UM, IT WILL EVENTUALLY MAKE ITS WAY TO THE COMPLAINT AND ADMINISTRATIVE REVIEW BOARD FOR A VOTE OF EITHER A FINDING OF EITHER SUSTAINED OR NOT SUSTAINED, OR UNFOUNDED OR JUSTIFIED. AND IF IT'S SUSTAINED, THEN THERE'S A VOTE TO RECOMMEND A COURSE OF CORRECTIVE ACTION. TO ME. WHEN IT COMES UP TO ME, I HAVE A HEARING WITH THE OFFICER, HIS OR HER ATTORNEY, UH, THE CITY [00:45:01] ATTORNEY. UH, WE HAVE WHAT'S CALLED A LOUDERMILL HEARING, AND THEN THE CASE IS, UH, EVENTUALLY ADJUDICATED THAT WAY ONE WAY OR THE OTHER. THANKS, CHIEF, UM, IS, UH, IS AN INDEPENDENT CITIZEN REVIEW BOARD SOMETHING WE CAN ADVOCATE FOR IN THE NEXT NEGOTIATION? LIZ, COULD YOU ADDRESS THAT QUESTION? HEY, YES. HAPPY TO. UM, THANK YOU, COUNCILMAN. WE HAVE WORKED SINCE JUNE TO, UM, ENSURE THAT THE COMMUNITY HAS A SENSE OF, OF WHAT OUR CITIZENS ADVISORY ACTION BOARD DOES AND THE PARTICIPATION OF PUBLIC IN THE REVIEW OF DISCIPLINE. UM, FOR PURPOSES OF THIS PARTICULAR BARGAINING, UM, CYCLE, OUR INTENT IS TO FOCUS ON THE ARBITRATION PROCESS ITSELF. BECAUSE NO MATTER HOW WE STRUCTURE OVERSIGHT OR INPUT BY CITIZENS, IF ULTIMATELY A THIRD PARTY, A THIRD PARTY ARBITRATOR HAS THE ABILITY TO OVERTURN IT, IT DOESN'T WHAT THE INPUT IS BECAUSE ULTIMATELY THE OUTPUT CONTINUES TO BE THE SAME, AND ULTIMATELY, WE WILL GET THE SAME RESULTS. SO THIS PARTICULAR, UM, CYCLE OF NEGOTIATIONS IS GONNA FOCUS ON THE ARBITRATION PROCESS ITSELF AND SHOWING UP THAT PROCESS SO THAT WE CAN SORT OF IMMEDIATELY AFFECT, UM, THE, THE CURRENT OUTCOMES OF OUR, UM, ARBITRATIONS. LET, LET ME ECHO THAT, UH, MAYOR OR, UH, COUNCILMAN, BECAUSE WE'VE SEEN OTHER JURISDICTIONS THAT, THAT WILL, UM, NEGOTIATE OR, UH, POSITION OVER, OVER, UM, ISSUES OF, UH, INDEPENDENT REVIEW BOARD OR CITIZEN REVIEW BOARD, OR, OR, OR THE SUCH. UM, THE, THE KEY FOR US, AND, AND, AND, AND I TALKED ABOUT THIS LAST SUMMER, THE KEY FOR THIS IS THAT WE'RE TARGETING THE FINAL DISCIPLINE. AND, AND WHETHER IT GOES THROUGH A REVIEW BOARD OR INTERNAL AFFAIRS OR A CITIZEN COMMITTEE, WE, WE WANT TO BE ABLE TO AFFECT THE FINAL DISCIPLINE BECAUSE, UM, TO LIZ'S POINT, UM, THAT REGARDLESS OF, OF THE PATH IT GOES DOWN, IF, IF THE FINAL DISCIPLINE IS APPEALED AND UNDONE, THEN, UH, THE PROCESS, UH, HASN'T WORKED REGARDLESS OF THE PROCESS ITSELF. SO WE'RE TRYING TO STAY VERY TARGETED ON THAT FINAL DISCIPLINE. SO, UM, WELL, I THINK THAT, THAT WHAT'S BEING ASKED, YOU KNOW, THE COMMUNITY WANTS TO PARTICIPATE IN, IN, IN SOME OF THAT, THAT SAY, UH, BUT I'LL MOVE ON. ANOTHER QUESTION WAS BROUGHT, BROUGHT TO ME, WHICH WAS, WHAT IS THE DEFINITION OF TIMELINESS WHEN DISCUSSING THE DISCIPLINARY PROCESS? UM, COUNCILMAN, THE, THE, WHAT WE'RE TRYING TO CHANGE IS SOME OF THE TIMELINES, UM, UH, WITHIN THE DISCIPLINARY PROCESS. UM, FOR EXAMPLE, TODAY, THE OFFICER HAD IS GIVEN A 48 HOUR NOTICE BEFORE THEY SHOW UP, SHOW UP AT INTERNAL AFFAIRS FOR THE FIRST INTERVIEW WITH ONE OF THE, UH, DETECTIVES THERE. SO WE WANT TO MODIFY THAT TIMELINE. UM, THE, THE OFFICER ALSO HAS THE OPPORTUNITY TO VIEW ALL EVIDENCE BEFORE THEY, UM, ARE INTERVIEWED BY INTERNAL AFFAIRS. SO BEFORE THEY ANSWER ANY OF THE INTERROGATORIES. SO THAT IS THE OTHER TIMELINE THAT WE'RE TRYING TO MODIFY. AND, UH, AND FINALLY, UM, THE OFFICER ALSO IS, IS GIVEN THE OPPORTUNITY TO TAKE SOME OF THOSE INTER INTERROGATORIES HOME TO ADDRESS AND THEN BRING BACK TO INTERNAL AFFAIRS, WE WOULD LIKE TO CHANGE THAT AS WELL. SO THOSE ARE THE TIMELINES THAT WE ARE FOCUSING IN THIS BARGAINING PROCESS. OKAY, THANK YOU, MARIA. UH, WELL TO CLOSE, I JUST WANNA, AGAIN, FULLY SUPPORT, UH, THESE EFFORTS. I ALSO WANNA FULLY, UH, SUPPORT THE CIVIL, CIVIL IZATION IMPROVEMENT, UH, AS AN EXAMPLE OF THE UPDATED ID RECOVERY, UH, THIS COULD WORK, UH, AND HOW IT WORKS FOR OUR COMMUNITY, UH, ALONGSIDE, UH, OUR PEACE OFFICERS IS, IS ONE EXAMPLE. I HOPE TO EXPAND OUR ID RECOVERY PROGRAM, UH, BY ADOPTING THESE KINDS OF PRINCIPLES. AND SO I, I HOPE THAT WE CAN, UH, BROADEN THAT DISCUSSION THROUGH THIS NEGOTIATION PROCESS AS WELL. UH, THANK YOU, MARIA. THANK YOU LIZ, AND, AND ERIC FOR THE PRESENTATION. THANKS, MAYOR. THANK YOU. COUNCIL MEMBER TREVINO. COUNCIL MEMBER . THANK YOU, MAYOR. UH, THANK YOU MARIA, VERY MUCH FOR THE PRESENTATION. I JUST HAVE A FEW, UH, A FEW COMMENTS AND QUESTIONS. UM, THE FIRST ONE IS, YOU MENTIONED THE [00:50:01] C B A IS $387 MILLION, SO THAT IS OUR CURRENT C B A AND JUST THE C B A. THAT IS CORRECT, COUNCILWOMAN, TO GIVE YOU SOME CONTEXT, THE TOTAL POLICE BUDGET IS 486.5 MILLION. SO, UM, THE 387 IS THE, THE, THE C B A COMPONENT WITHIN THE POLICE BUDGET. SO WHEN WE'RE LOOKING AT THE SIX, SO THAT NUMBER YOU JUST GAVE ME, THAT IS THE 64% OF OUR BUDGET FOR POLICE, UH, NO COUNSEL. I MEAN, THE 64% IS COMPRISED OF, UM, THE POLICE DEPARTMENT'S BUDGET, THE FIRE DEPARTMENT BUDGET, AND PARKS, POLICE. SO THOSE THREE, UH, FUNCTIONS MAKE UP 64.2% OF THE GENERAL FUND. AND WHAT IS THE DOLLAR AMOUNT WITH THAT $827 MILLION? OKAY. OKAY. BUT THE MAJORITY OF THAT, OF THAT 64% DOES GO TO THE POLICE, RIGHT? JUST TO GIVE YOU A PERCENTAGE OF THAT. 64, 2%, UH, CLOSE TO 38%, IS IT THE, THE POLICE, UM, BUDGET. OKAY. ALL RIGHT. THANK YOU. UM, I WANTED TO GET THAT CLEAR, AND AS WE'RE TALKING ABOUT THE FISCAL RESPONSIBILITY, I THINK WE ALSO NEED TO LOOK AT IT AND FRAME IT IN OUR WHOLE CONVERSATION. AS WE ARE KNOW, WE KNOW THAT WE WANT TO SHIFT RESPONSIBILITIES THAT WE ARE PUTTING ON TOP OF THE POLICE DEPARTMENTS TO OTHER DEPARTMENTS, TO OTHER FACTORS OR DEPARTMENTS OUTSIDE OF POLICE. SO OUR POLICE AREN'T HAVING TO DO EVERYTHING, BUT THAT WE ALSO ARE SHIFTING SOME OF THESE, UM, FINANCIAL RESPONSIBILITIES AND THESE JUST RESPONSIBILITIES IN GENERAL TO PUBLIC HEALTH, TO ENTITIES OUTSIDE OF, UM, POLICE. SO I THINK THAT'S IMPORTANT AS WE'RE HAVING THIS CONVERSATION TO REALLY LOOK AT IT IN, IN THAT, UH, FRAME TOO, BECAUSE I DO BELIEVE, I KNOW IT SAYS 66%, THAT IS WAY TOO HIGH WHEN I, WHEN YOU'RE PUSHING FORWARD WITH 66%, UM, I HEARD THE MAYOR SAY A GOAL OF 64%, BUT EVEN THAT IS SO MUCH, ESPECIALLY WHEN WE'RE TRYING TO SHIFT THE RESPONSIBILITIES TO OTHER ENTITIES. UM, I ALSO JUST WANNA MAKE A NOTE OF ONE OF THE, UM, ONE OF THE THINGS YOU PUT FORWARD ON SLIDE NUMBER ON SLIDE 10, AND TALKING ABOUT HOW WE'RE MAKING CHANGES BECAUSE OF ALL OF THESE THINGS THAT HAVE HAPPENED IN JUNE, 2020 AND THIS YEAR, BUT WE KNOW ALL OF THESE, ALL OF THESE CRIES TO THE CITY, ALL OF THESE DEMANDS AND THINGS THAT WE NEEDED TO CHANGE HAVE BEEN FROM 2016, HAVE BEEN FROM OUR LAST C B A, UM, CONTRACT TOO. SO WE KNOW COLLECTIVELY, IT DIDN'T JUST START THIS JUNE, BUT WE KNOW THAT THERE'S A LARGER GROUP AND IT'S, UM, MORE NATIONAL, AND IT'S ACTUALLY CRITICAL THAT WE HAVE TO MAKE THESE CHANGES BECAUSE WE'VE ALREADY EXPERIENCED WHAT HAPPENS WHEN WE CAN'T ACCESS THAT, UM, THOSE RECORDS AND USE THE RECORDS FROM PAST BAD ACTIONS, UM, MOVING FORWARD AND THE ARBITRATION. UM, AND THEN I KNOW THAT WE ARE GOING TO BE, AND MY LAST COMMENT IS THAT I KNOW THAT WE'RE GOING TO BE IN VERY GOOD HANDS WITH YOU, MARIA AND LIZ, TAKING THESE CONTRACT NEGOTIATIONS. I AM FEEL VERY MUCH AT PEACE WITH THAT, AND FOR YOU TO GO FORTH AND DO WHAT YOU CAN DO. THANK YOU, MAYOR. THANK YOU. COUNCIL MEMBER VIRON, COUNCIL MEMBER COURAGE. THANK YOU, MAYOR. UM, I HAVE A FEW QUESTIONS FOR PROBABLY BOTH THE CHIEF OR MAYBE MARIA MIGHT ANSWER THEM. BUT LET ME START OFF BY SAYING, I THINK ALL OF US RECOGNIZE THE IMPORTANCE OF THE WORK THE POLICE OFFICERS DO IN OUR COMMUNITY. I THINK ALL OF US WANNA FEEL SAFE. ALL OF US WANT TO KNOW THAT THEY'RE PROTECTING US FROM ANY KIND OF MISHAP THAT CAN HAPPEN. UH, THEY'RE OUT THERE TO REPRESENT OUR COMMUNITY IN THE BEST WAY POSSIBLE. AND I WANNA MAKE SURE THAT EVERYBODY WHO'S IN LAW ENFORCEMENT, WHO'S A SWORN OFFICER, UH, HAS EVERYTHING THEY NEED TO DO THE JOB TO PROTECT ME AND MY FAMILY, AND TO PROTECT OUR COMMUNITY. UH, AND SO WHEN WE SIT DOWN AND WE START TO NEGOTIATE A NEW CONTRACT, I THINK ALL OF, [00:55:01] UH, WHAT WE'VE TALKED ABOUT IN THE WAY OF AREAS FOR DISCUSSION TO DEVELOP SOME PROPOSALS, I THINK ARE, ARE VERY IMPORTANT FOR US AS A COUNCIL TO CONSIDER. AND I WANTED TO ASK THE CHIEF, YOU KNOW, IN YOUR VIEW AS A PUBLIC SAFETY OFFICER FOR SO MANY YEARS, AND NOW THE CHIEF OF POLICE, UH, LOOKING AT THESE, UH, IDEAS FOR DISCUSSION, THESE PROPOSALS, IF I CAN CALL 'EM THAT, DO YOU SEE THAT ANY OF THESE SHOULD AFFECT ON THE JOB SAFETY FOR A POLICE OFFICER IN OUR CITY? OH, COUNCILMAN. THE, THE, UH, WHAT WE'RE TALKING ABOUT HERE TODAY, AND, AND, AND I THINK WHAT EVERYONE'S FOCUS ON EVERYONE'S FOCUS IS, IS, IS ON DISCIPLINE AND IS ON ACCOUNTABILITY. UM, AND I THINK THAT, YOU KNOW, OVER THE YEARS, IT HAS INFURIATED PEOPLE WHEN ARBITRATORS OVERTURN A DECISION THAT HAS BEEN MADE TO, TO TERMINATE OR SUSPEND SOMEONE FOR A CERTAIN AMOUNT OF DAYS JUST BASED ON THEIR SUBJECTIVE OPINION. UH, I I, I'VE SAID IT BEFORE THAT I CAN'T THINK OF ONE FACT ISSUE THAT HAS PLAYED INTO A CASE BEING OVERTURNED BY AN ARBITRATOR. SO I, I THINK THAT, THAT THE CITY'S FOCUS ON, ON THE, THE, THE ARTICLE, THE, UH, DISCIPLINARY ISSUES IN ARTICLE 28 AND 29 ARE RIGHT ON POINT. AND I, AND, AND I'M, AND I'M HAPPY THAT WE'RE PROCEEDING IN THAT DIRECTION. BUT I GUESS ALSO THOUGH, TO ANSWER MY MORE DIRECT QUESTION, THIS SHOULDN'T AFFECT THE SAFETY OF AN OFFICER OUT IN THE FIELD, SHOULD IT? NO. MATTER OF FACT, I'M, I'M SORRY, THAT WAS YOUR DIRECT QUE THAT WAS YOUR MAIN QUESTION. NO, IT SHOULD NOT. NO. AND SHOULD IT AFFECT THE ABILITY OF OFFICERS TO DO THEIR JOB OR KEEP OUR COMMUNITY PROTECTED? NO, THIS IS ALL ABOUT ACCOUNTABILITY, COUNCIL MEMBER AS YOU KNOW IT. UH, AND ACCOUNTABILITY HAS NOTHING TO DO WITH THAT. DOESN'T, THAT DOESN'T, UH, IMPEDE ON SAFETY. RIGHT? BUT THAT WAS ONE OF THE AREAS WE SAID WE WERE TALKING ABOUT. THERE WERE THREE. SO I, I'D LIKE TO ASK, MAYBE AGAIN, IN YOUR OPINION, OR MAYBE, UH, IT WOULD BE BETTER IF WE HAD AN ANSWER FROM MARIA. UH, DO WE EXPECT THAT ANY NEW AGREEMENTS WILL DIMINISH THE WEALTH, THE HEALTH, THE FINANCIAL SECURITY OF OUR POLICE OFFICERS OR THEIR FAMILIES? NO. COUNCILMAN THE, UH, PROPOSALS OR OUR PRIORITIES THAT WE, UH, ARE PRESENTING TO YOU TODAY DO NOT IMPACT, UH, THE WELLBEING, UH, THE WEALTH OR THE SAFETY OF OUR POLICE OFFICERS. WILL ANY OF THESE PROPOSALS CREATE ANY BARRIERS TO OFFICER'S CAREER ADVANCEMENT, DO YOU THINK, CHIEF? NO, I DON'T. UH, WILL ANY OF THESE PROPOSALS REDUCE THE SIZE OR STRENGTH OF OUR POLICE FORCE? NO. NO. UH, WOULD THERE LIKELY TO BE ANY LAYOFFS BECAUSE OF ANY OF THESE? NO. NO. WOULD IT HURT, UH, OR REDUCE OUR RECRUITMENT OPPORTUNITIES? NO. NO. UM, WILL, WILL THESE PROPOSALS IF ENACTED, UH, MAKE OUR CITY LESS SAFE IN ANY WAY? NO. WELL, I'M GLAD TO HEAR THAT BECAUSE I WANT TO BE REASSURED IF, IF I'M GOING TO BE SOMEONE WHO IS REPRESENTING THE INTERESTS OF OUR COMMUNITY, I KNOW THESE ARE MANY OF THE INTERESTS THAT THEY HAVE, THAT THE POLICE OFFICERS ARE SAFE, THAT THEY CAN DO THEIR JOB, THAT THEY CAN KEEP THE COMMUNITY SAFE, THAT THEY THEMSELVES AND THEIR FAMILIES WILL CONTINUE TO BE STRONG AND HEALTHY AND, AND FINANCIALLY STABLE. UH, THAT THEY HAVE AN OPPORTUNITY FOR JOB GROWTH THAT WILL CONTINUE TO BRING MORE POLICE OFFICERS INTO THE FORCE, THAT OUR FORCE WILL STAY STRONG, UH, AND THAT, UH, THE COMMUNITY WILL REMAIN SAFE. AND I THINK AS LONG AS THE DIRECTION WE'RE GOING IN THESE PROPOSALS KEEP US MOVING IN THAT DIRECTION. AND FROM WHAT I'M HEARING FROM YOU CHIEF AND FROM YOU, MARIA, IS THAT THESE PROPOSALS SHOULD NOT INTERFERE WITH ANY OF THESE THINGS THAT I'VE JUST LAID OUT. THEN I THINK WE'RE ON THE RIGHT TRACK, AND I JUST WANTED TO MAKE SURE THAT, UH, YOU KNOW, WE, WE CLARIFY THOSE AS MUCH AS WE CAN. SO THAT'S ALL I HAVE, MAYOR. THANK YOU. THANK YOU. COUNCIL MEMBER COURAGE. COUNCIL MEMBER CAB HDA. THANK YOU, MAYOR. UM, MARIA, WILL YOU GO OVER THE PROCESS STRUCTURE IN MORE DETAIL, UH, MORE INFORMATION ABOUT MEETING FREQUENCY, WHO, WHO MAY ATTEND? SURE. COUNCILMAN. SO AS PART OF THE BARGAINING PROCESS, UH, BOTH THE ASSOCIATION AND THE CITY WILL AGREE ON DATES, UH, FOR MEETINGS. UH, ONCE THOSE, UH, DATES ARE AGREED UPON, UH, THERE WILL BE A POSTING, UH, SIMILAR [01:00:01] TO AN A SESSION OR A B SESSION, 72 HOURS IN ADVANCE OF THE MEETING FOR THE PUBLIC TO BE ABLE TO ATTEND IF THE MEETING IS IN PERSON OR TO VIRTUALLY PARTICIPATE. UH, LIKE THIS PARTICULAR SESSION, THE INDIVIDUALS, UH, SITTING AT THE TABLE NEGOTIATING ARE THOSE TEAMS THAT ARE ASSIGNED BY EACH OF THE PARTIES. THE ASSOCIATION WILL HAVE THEIR OWN TEAM, THEIR ATTORNEYS, UH, SAME THING WITH THE CITY. AS WE INTRODUCE THE MEMBERS OF OUR TEAM TO THE COUNCIL TODAY, UH, DEPENDING ON THE TOPIC THAT WE ARE DISCUSSING, BOTH PARTIES MAY BRING SUBJECT MATTER EXPERTS TO THE TABLE, UH, TO HELP 'EM WITH THEIR, WITH THEIR PROPOSALS AND, AND, AND THEIR POSITIONS. UM, THEY, WE WILL BRING MEMBERS OF OUR TEAM, LIKE FOR EXAMPLE, LORI STEWART, OUR HUMAN RESOURCES DIRECTOR, SHE MAY ATTEND WHEN WE TALK ABOUT LEAVE POLICIES, FOR EXAMPLE. SO, UM, THE ASSOCIATION, UM, UH, HAS THE RIGHT TO DO THE SAME. SO THOSE ARE THE INDIVIDUALS THAT SEAT AT THE TABLE. UH, THE, THE MEETINGS, AS I SAID, THEY'RE OPEN TO THE PUBLIC, UH, BUT THERE'S NO PUBLIC INPUT THAT TAKES PLACE. UM, THERE'S, THERE'S NO DIRECT ENGAGEMENT FROM THE, THE PUBLIC WHEN THOSE NEGOTIATIONS ARE TAKING PLACE. THE MEDIA CAN BE AT THOSE MEETINGS. THEY CAN, UH, CONDUCT INTERVIEWS, UH, PRIOR TO THE, UH, BEGINNING OF THE SESSION OR AFTER THE SESSION. THEY CAN FILM, FILM, THE, THE, OR VIDEOTAPE THE, UH, CONVERSATIONS AS THEY'RE HAPPENING VERY SIMILAR TO A B SESSION. UM, TO GIVE YOU AN EXAMPLE. SO THAT IS HIGH LEVEL, THE, THE ACTUAL PROCESS OF THE, OF THE BARGAINING. UM, AS I SAID, MEETINGS ARE DECIDED, UH, IF ANYTHING HAPPENS, WE'LL GIVE NOTICE TO THE PUBLIC IF THERE'S A MEMBER OF THE CITY TEAM OR THE ASSOCIATION THAT CAN ATTEND, AND THE TEAMS PERCEIVE THAT THAT IS DETRIMENTAL TO THE, TO THE NEGOTIATION. THOSE ADJUSTMENTS ARE MADE, UH, BUT IS IS TRANSPARENT IN TERMS OF THE DATES, THE TIMES, AND THE LOCATIONS. AND, UM, JUST MAKING SURE IT'LL BE LIVE STREAMED, LIKE, UH, LIKE B SESSION, AN A SESSION. WE ARE WORKING ON THE LOGISTICS COUNCILWOMAN WITH, UM, C OVID 19. WE ARE, UH, CONSIDERING BOTH THAT WE DO 'EM IN PERSON AT THE CONVENTION CENTER, FOR EXAMPLE, AND, AND THE PUBLIC CAN ATTEND THERE, OR IF IT'S A VIRTUAL, UH, SETTING LIKE THIS TODAY, THE, THE PUBLIC WILL BE ABLE TO ATTEND AS WELL AS GOAL. OUR GOAL IS TO BE ABLE TO, UM, RECORD THOSE MEETINGS LIKE A B SESSION. SO INDIVIDUALS WILL WATCH 'EM AT A LATER DATE IF THEY DESIRE TO DO SO. AND OF COURSE, IF THEY CHOOSE TO ATTEND IN PERSON, THE CITY WILL TAKE ALL THE PANDEMIC PRECAUTIONS. RIGHT. MASKS AND CORPORATE DISTANCING, SOCIAL DISTANCING AND FACIAL COVERINGS. YES. OKAY. AND THEN HOW OFTEN WILL THE CITY ISSUE OFFICIAL SUMMARY UPDATES? MAYBE FOR THOSE THAT DON'T HAVE ACCESS TO THE VIDEO OR CAN'T ATTEND IN PERSON? SO OUR MATERIALS WILL BE AVAILABLE ONLINE. SO WE WORK TO EXCHANGE A PROPOSAL THAT WILL BE POSTED ONLINE. IF WE GET A PROPOSAL FROM THE ASSOCIATION, THE DAY OF THE MEETING, AT THE END OF THE DAY, THOSE WILL BE POSTED SO THE PUBLIC CAN STAY ABREAST OF, UH, WHERE ARE WE ON THE, ON THE, UH, BARGAINING PROCESS. AND IS, UM, MAYBE A LITTLE BIT OFF TOPIC, BUT, UH, JUST MAKING SURE IF PEOPLE DON'T HAVE ACCESS TO A COMPUTER AND THEY NEED TO GO TO THE LIBRARY, THE LIBRARIES RIGHT NOW HAVE COMPUTERS THAT ARE AVAILABLE FOR USE, RIGHT? I THINK BY APPOINTMENT, CORRECT? CORRECT. OKAY. SO THAT COULD BE ANOTHER VENUE. OKAY. UM, AND LASTLY, IS THE CITY TAKING A POSITION ON THE 48 HOUR WINDOW? OFFICERS HAVE TO REVIEW EVIDENCE? UH, THAT IS ONE OF THOSE, UH, TIMELINES THAT WE WOULD LIKE TO ADJUST. UM, YES. OKAY. ALL RIGHT. THANK YOU, MARIA. THANK YOU, MAYOR. COUNCIL MEMBER. CAN I MAKE A, CAN I MAKE A CLARIFICATION PLEASE? OFFICERS DON'T GET 48 HOURS TO REVIEW, UH, EVIDENCE OR TESTIMONY. THEY HAVE 48 HOURS TO APPEAR AT, AT, UM, AT INTERNAL AFFAIRS. THEY HAVE, THEY GET 48 HOURS NOTICE TO APPEAR, BUT THEY DON'T GET 48 HOURS TO REVIEW EVIDENCE OR TESTIMONY. OH, OKAY. THANK YOU FOR THAT CLARIFICATION. DO THEY HAVE ANY TIME BEFORE, UH, SPEAKING TO INVESTIGATORS TO REVIEW EVIDENCE? THEY DO. UH, HOW MUCH, HOW MUCH TIME DO THEY HAVE? AS MUCH, AS MUCH TIME AS IT TAKES 'EM TO GET THROUGH IT? SO IS IT DIRECTLY BEFORE THEIR INTERVIEW, OR IF IT'S NOT 48 HOURS, IT'S, IT'S DIRECTLY BEFORE THEIR INTERVIEW. WHEN THEY, ONCE THEY REPORT, THEN THAT THEY HAVE THE, THE, UH, ABILITY TO GO THROUGH THAT EVIDENCE FOR TESTIMONY, UM, UH, BEFORE THEY'RE QUESTIONED BY INTERNAL AFFAIRS, UH, INVESTIGATORS. OKAY. THANK YOU, CHIEF. THANK YOU, MAYOR. THANK YOU. COUNCIL MEMBER CAB HDA, COUNCIL MEMBER BELIA. OH, THANK YOU. THANK YOU, MAYOR. APPRECIATE IT. UM, THIS IS A, THIS IS A REALLY IMPORTANT DISCUSSION. I CAN'T REMEMBER THE LAST TIME, ASIDE FROM OUR DISCUSSIONS REGARDING [01:05:01] THE PANDEMIC, THE LAST TIME WE'VE HAD, UH, ONE THAT RANKS IN IMPORTANCE THIS HIGH. UM, AND, AND I'M CONVINCED THAT THIS IS GOING TO BE, UH, THE CONVERSATION THAT DOMINATES OUR 2021. AND THAT'S A GOOD THING. THAT'S THE JOB WE WERE HIRED TO DO. UM, I, I DO THINK, HOWEVER, OUR JOB AS CITY COUNCIL MEMBERS ISN'T JUST TO GIVE MARIA AND CHIEF MCMANUS AND ERIC MARCHING ORDERS AS FAR AS NEGOTIATION GOALS, UM, IT'S ALSO TO, TO MANAGE EXPECTATIONS FOR OURSELVES AND, AND FOR, FOR OUR NEIGHBORHOODS AND OUR CONSTITUENTS. AND SO, UM, YEAH, WE'VE HEARD LOUD AND CLEAR THAT THERE'S A, THERE'S A LOT OF SAN ANTONIANS OUT THERE THAT, THAT BELIEVE WE SHOULDN'T EVEN ENGAGE IN ANY NEGOTIATIONS. AND THAT, UM, WE AS COUNCIL SHOULD JUST PURSUE REPEAL OF STATE LAW AND, UM, THE, UM, AND, AND HOLD OUR GROUND. AND SO, ANDY, UM, I, I GOT SOME QUESTIONS FOR YOU THAT WILL NOT RUN AFOUL OF THE ADMONITION YOU GAVE US EARLIER. THANK YOU, KALIN. SURE. UM, ANDY DOES IT, IT, I'M ASSUMING THAT, THAT I'M CORRECT WHEN I SAY THAT STATE LAW REQUIRES US TO SIT DOWN WITH THE POLICE AND FIRE UNIONS AND NEGOTIATE A COLLECTIVE BARGAINING AGREEMENT. IS, IS THAT, IS THAT UNDERSTANDING CORRECT? WELL, UM, WELL, LET ME, LET ME LEMME TRY TO CHARACTERIZE IT AS, AS ACCURATELY AS I CAN, COUNCILMAN, UH, BECAUSE WE HAVE ONE, THE CITY ADOPTED 1 74, WE HAVE THE ABILITY TO COLLECTIVELY BARGAIN, UH, WITH THE UNION. WE HAVE A CURRENT COLLECTIVE BARGAINING AGREEMENT. AND UNDER THAT AGREEMENT, UM, WE, WE ARE CALLED TO NEGOTIATE A FOLLOW ON AGREEMENT. AND AGAIN, AS LONG AS 1 74 IS IN PLACE, WE HAVE AN OBLIGATION TO NEGOTIATE IN GOOD FAITH. ALRIGHT. SO, SO I'M I WAS RIGHT. UH, WHEN I SAID THAT WE ARE OBLIGATED BY LAW TO NEGOTIATE IN GOOD FAITH, RIGHT? CORRECT. COUNCILMAN. ALL RIGHT. SO THEN NUMBER TWO IS SO LONG AS CHAPTER 1 74 APPLIES TO SAN ANTONIO AND IT DOES TODAY, AND SO LONG AS THAT OBLIGATION TO NEGOTIATE IN GOOD FAITH EXISTS IN THE CURRENT AGREEMENT, UM, IS THERE ANY WAY FOR US TO WIGGLE OUT FROM UNDER IT? UH, CAN, IN OTHER WORDS, CAN WE IGNORE THAT OBLIGATION TO NEGOTIATE? NO. ONCE AGAIN, WE DO HAVE, UH, UNDER OUR CURRENT 1 74 STATE LAW AND UNDER OUR CURRENT C B A, WE HAVE AN OBLIGATION TO NEGOTIATE IN GOOD FAITH. RIGHT. BUT CAN WE IGNORE THAT? I MEAN, IF I JUST SAID, AND I CONVINCED ENOUGH OF MY CITY COUNCIL MEMBERS, YOU KNOW WHAT? I DON'T EVEN WANNA NEGOTIATE. IS THAT PERMISSIBLE UNDER THE LAW? NO, I WOULD CERTAINLY, UH, AND, AND THAT ONE I WOULDN'T, I WOULDN'T EVEN HAVE TO GO TO EXEC. I CAN TELL YOU THAT PUBLICLY. I WOULD NEVER ADVISE THIS COUNCIL OR THE CITY TO DO THAT. ALRIGHT. SO ANOTHER WAY OF ASKING THIS QUESTION IS IF WE DON'T NEGOTIATE TOWARDS A MUTUALLY AGREEABLE CONTRACT IN GOOD FAITH, THEN WE ARE NOT MEETING OUR OBLIGATION UNDER THE LAW. AND, AND THAT'S, THAT'S THE, THAT'S THE POSITION THAT, THAT I'M GOING INTO THESE NEGOTIATIONS. UM, THAT, THAT'S, THAT'S CONFIRM THAT FOR ME. AM I RIGHT? WE, WE WOULD NOT BE MEETING OUR OBLIGATION IF WE DON'T NEGOTIATE. CORRECT. I MEAN, WE DO HAVE THE, THE ONGOING OBLIGATION NOW, UM, WHAT AM I PROBABLY JUMPING AHEAD? BECAUSE IF WE DO GO DOWN THAT ROUTE, I WOULD LIKE TO TALK ABOUT THAT IN AN EXEC SESSION, BUT YEAH, THERE ARE RAMIFICATION, THERE ARE RAMIFICATIONS. I WILL SAY THAT, UH, IF WE DON'T, RIGHT, AND THAT WAS MY NEXT QUESTION, AND THAT IS, YOU KNOW, WHAT HAPPENS IF WE DECIDE TO JUST GO OFF AND IGNORE AND FLAT THE LAW? UM, THERE ARE GONNA BE RAMIFICATIONS, AND I DON'T WANT TO GO INTO IT RIGHT NOW, BUT THERE'S SERIOUS. RIGHT. I WOULD, I WOULD SAY IF WE GO INTO ANY DETAIL ON THAT, I WOULD DO THAT AT IT EXEC. GOT IT. BUT WITH WOULD BE RAMIFICATIONS FOR THE CITY. WE DON'T. RIGHT. BUT I, I DON'T THINK THE PUBLIC OR TODAY, UM, YOU KNOW, DISAGREES WITH, WITH THE PROPOSITION THAT IF YOU DON'T MEET YOUR OBLIGATION UNDER STATE LAW AND CONTRACT, THERE'S PROBABLY GONNA BE TROUBLE AROUND THE CORNER. AND SO, I, I APPROACH THIS, YOU KNOW, AS A LABOR AND EMPLOYMENT LAWYER. I'M AN ARBITRATOR AND A MEDIATOR, UM, YOU KNOW, EMPLOYERS FROM ALL OVER TEXAS, EMPLOYEES FROM ALL OVER TEXAS CONTINUE TO COME TO ME FOR, FOR GUIDANCE AND IN NEGOTIATING AGREEMENTS AND RESOLVING DISPUTES AND ARBITRATING THOSE DISPUTES. AND, YOU KNOW, I COME AT THIS WEARING LENSES THAT, UM, I'VE, I'VE DEVELOPED RIGHT OR FASHIONED OVER THE LAST 20 YEARS OF DOING THIS KINDA LAW AND, AND HUNDREDS OF LABOR AND EMPLOYMENT CASES UNDER MY BELT AND THROUGH THAT LENS, WHAT, WHAT I SEE IS THAT THE LAST TIME THIS CITY NEGOTIATED A A A C B A, I WAS NOT A, A CITY COUNCIL MEMBER. AND MOST OF US UP HERE IN THIS DIOCESE WEREN'T, UH, BUT THE LAST TIME WE NEGOTIATED A C B A WITH THE POLICE UNION, I THINK MOST OF US WOULD AGREE THAT IT FELT LESS LIKE A NEGOTIATION AND MORE LIKE, LIKE A KNIFE FIGHT. UM, [01:10:01] IT WAS A, IT WAS A CITY VERSUS UNION, UH, EVENT. RIGHT. UH, AND, UM, IT FELT LIKE, LIKE A RIS WRESTLEMANIA CAGE MATCH IN MANY INSTANCES OF BLOODY KNUCKLED BRAWL AND A LOT OF ARM TWISTING. AND, UM, I, I DON'T THINK THAT IT'S HEALTHY FOR US TO GO INTO THIS, UM, THE SAME WAY WE DID THE LAST TIME, UH, WHEN WE ALL ALLOWED IT TO DEVOLVE INTO, UH, A WAR OF THE ROSES SCENARIO, RIGHT. AND 'CAUSE THAT THAT ONLY LEFT PEOPLE BATTERED AND DESPONDENT. UM, SO ERIC, IS, IS IT FAIR TO SAY THAT YOU AREN'T GOING INTO THIS NEGOTIATION IN THAT SPIRIT? UH, COUNCILMAN? I, I THINK, I THINK, UM, AS CITY MANAGER, I HAVE BEEN CRYSTAL CLEAR SINCE LAST SUMMER WHAT OUR, WHAT OUR, OUR TARGET WAS GONNA BE AIMED ON. AND I THINK IT IS A MUCH DIFFERENT CIRCUMSTANCE THAN FIVE YEARS AGO. YEAH. UM, I'D LIKE TO THINK THAT THERE ARE, UH, THE VAST MAJORITY OF OUR WORKFORCE IN THE POLICE DEPARTMENT, UM, WHO NEVER ONCE EXPERIENCED THEMSELVES, THE DISCIPLINARY PROCESS, UM, WOULD, UH, WOULD, WOULD ALSO WANNA MAKE SURE THAT, THAT THEIR PROFESSION AND THEIR DEPARTMENT ISN'T TARNISHED BY THESE EXAMPLES THAT WE CAN ALL THINK OF. OKAY. THANK YOU, ERIC. THAT'S, THAT'S EXACTLY WHAT I WANTED TO HEAR. UM, THE, THE OTHER THING IS, ANDY, I I THINK YOU'LL AGREE WITH ME THAT, YOU KNOW, THE CURRENT CONTRACT VIEWED FROM THE PERSPECTIVE OF THE UNION, OR VIEWED FROM THE PERSPECTIVE OF THE CITY OR JUST THIS OF JUST A, A, A CITIZEN OF SAN ANTONIO, UM, PRESENTS US WITH, WITH OPPORTUNITIES FOR IMPROVEMENT. AND THAT'S BECAUSE EVERY CONTRACT EVER WRITTEN SINCE THE BEGINNING OF TIME IS BY ITS VERY NATURE IMPERFECT, RIGHT? CERTAINLY, I'VE NEVER WRITTEN ONE COUNCIL, AND YES, I COULD AGREE WITH THAT. , I'VE NEVER WRITTEN A PERFECT CONTRACT EITHER. AND THE REASON IS, IS BECAUSE THEY'RE NEGOTIATED CONSENSUS BASED DOCUMENTS, AND THAT MEANS THAT IT CAME ABOUT BECAUSE PEOPLE SAT DOWN AND BUDGED A LITTLE BIT ON THEIR, ON THEIR, YOU KNOW, MOST IMPORTANT POSITIONS, UM, TO GET TO THE MIDDLE. AND SO I, I DO THINK, YOU KNOW, IT'S MY JOB TO, TO WARN EVERYBODY THAT IF WHAT ANY OF US ARE HOPING FOR IS A PERFECT DOCUMENT, THEN WE VERY QUICKLY NEED TO SHAKE OFF, UH, OR JUST CHECK THAT NAIVETE AT THE DOOR. UH, IT WOULD BE A BIG MISTAKE FOR US TO WALK IN THERE EXPECTING THAT MARIA AND HER TEAM ARE GONNA WALK OUT WITH THE EVERY SINGLE ONE OF THE, OUR ITEMS ON OUR WISHLIST, UM, YOU KNOW, ON THAT DOCUMENT IN THE EXACT SAME WAY THAT, YOU KNOW, WE ARE ASKING FOR IT TODAY. UM, THE OTHER THING I DO WANNA POINT OUT IS THAT, YOU KNOW, THERE'S SO MUCH TALK ABOUT ARBITRATION AND HOW IT OFFENDS EVERYBODY. FOLKS, I ARBITRATION WORKS. THERE'S MILLIONS OF ARBITRATIONS THAT HAPPEN EVERY SINGLE YEAR JUST IN THE UNITED STATES ALONE, AND IT WORKS, BUT IT ONLY WORKS WHEN THE TWO PARTIES TRUST THE PROCESS. AND OUR CURRENT ARBITRATION CLAUSE, LIKE EVERY OTHER CONTRACT CLAUSE ON THE PLANET, UM, CAN USE IMPROVEMENT. SO I'VE SAID IT BEFORE, I'LL SAY IT AGAIN. YOU KNOW, FOR ME, UM, THE WAY I WOULD LIKE TO SEE IT IMPROVED IS FOR THE PANEL OF ARBITRATORS TO INCLUDE DISTRICT COURT JUDGES FROM US TO PICK FROM. UM, ALSO, THERE'S, THERE'S A A LOT OF DISCUSSION REGARDING DISCIPLINE AND TRANSPARENCY, AND, UH, I'LL LET, I'LL LET MY OTHER COUNCIL MEMBERS ADDRESS THAT. UM, AND HOWEVER ARBITRATION WORKS, ERIC, IF, UM, YOU KNOW, YOU AND THE CHIEF ARE ABLE TO SAY THAT WAS THE RIGHT, THAT WAS THE FAIR DECISION AND THE PROCESS WAS ALSO FAIR. AND I KEEP HEARING OVER AND OVER AND OVER AGAIN THAT YOU GUYS DON'T THINK THAT IT'S FAIR, UH, TO ALL THE OTHER POLICE OFFICERS, UH, TO, YOU KNOW, THE CITY OF SAN ANTONIO, YOU ARE ALL YOUR OTHER EMPLOYEES. UM, AND, AND I'D LIKE TO HEAR A LITTLE BIT MORE ABOUT WHY YOU THINK THAT ERIC, UM, AND HOW WE CAN GET YOU THERE, UM, IF, IF WE'RE SUCCESSFUL. BUT, BUT I'LL INVITE WITH THIS MAYOR, AND THAT IS THAT I THINK THAT WE'RE GONNA HAVE TO PULL FROM EVERY SINGLE LEVER, UH, TO AFFECT CHANGE. AND THAT LEV ONE OF THOSE LEVERS INCLUDES THE, THE WORK THAT WE'RE DOING IN THE INTER, UH, THE INTERGOVERNMENT RELATIONS COMMITTEE AND THE BRIEFING THAT WE'RE GONNA BE GETTING, UM, NEXT, RIGHT? WHERE ONE OF THOSE ITEMS THAT WE'RE TAKING UP TO AUSTIN IS INCREASED POLICE ACCOUNTABILITY AND TRANSPARENCY. I HAVE YET TO MEET A SINGLE SAN ANTONIAN WHO DISAGREES WITH THAT PROPOSITION. WE SHOULD INCREASE POLICE ACCOUNTABILITY AND TRANSPARENCY. THAT IS NOT LEFTIST CONCEIT, THAT'S NOT, YOU KNOW, UH, AN UNREASONABLE THING TO SAY. EVERYBODY WANTS MORE TRANSPARENCY. SO, UM, WE'RE GONNA DO THE WORK, UH, AT THE I G R LEVEL. WE'RE GONNA DO THE WORK AT, UH, THE NEGOTIATION, UH, TABLE. UM, AND I'LL, I'LL THANK ALL THE PEOPLE WHO ARE GONNA BE INVOLVED IN THIS IN ADVANCE FOR THE BLOOD, SWEAT, AND TEARS THAT THEY'RE GONNA SHED, UH, GETTING [01:15:01] US TO WHERE WE NEED TO GET. THANKS, MAYOR. THANKS, ERIC. THANK YOU. COUNCIL MEMBER. COUNCIL MEMBER SANDOVAL. THANK YOU, MAYOR. AND OF COURSE, THANK YOU TO MARIA AND THE STAFF. EXCELLENT AND VERY INFORMATIVE PRESENTATION. UH, I SEE YOU REFER TO SOME BACKUP SLIDES THAT I THOUGHT WERE VERY HELPFUL ABOUT WHAT HAPPENS IN THE EVENT OF A, OF A SUCCESSFUL, UH, REPEAL. AND I WONDERED IF THOSE WOULD ALSO BE AVAILABLE ONLINE WHEN YOU DO POST THE PRESENTATION. YES. COUNCILMAN WILL WILL POST THOSE AS WELL. THANK YOU. THANK YOU, MARIA. UM, FIRST OF ALL, I WANNA SAY THAT, UH, I SUPPORT, UH, WHOLEHEARTEDLY THE EFFORTS TO IMPROVE THE DISCIPLINARY PROCEDURES AS WELL AS TRANSPARENCY. SO I'M VERY GLAD THAT YOU ARE LEADING WITH THOSE. UM, YOU KNOW, MANY OF US HAVE BEEN RECEIVING EMAILS AND, AND CALLS THROUGH SINCE THE SUMMER AND, UH, MOST RECENTLY THIS MORNING, UH, ABOUT PEOPLE, UH, GET CONCERNED WITH THE, WITH THE C B A PROCESS. AND I, I JUST WANNA REMIND THE PUBLIC THAT, UH, WE DO CARE ABOUT OUR WORKERS AND OUR POLICE OFFICERS, OF COURSE, AND THEY, THEY NEED PROTECTION JUST LIKE ALL OF OUR WORKERS DO. AND PERHAPS, UH, LIKELY MORE BECAUSE OF THE DANGER AND THAT THESE PROTECTIONS, UH, MUST ALSO BE BALANCED WITH, UH, ACCOUNTABILITY FOR OUR POLICE DEPARTMENT. AND THAT'S ACCOUNTABILITY FOR THE CITY, UH, AND FOR US AS, AS ELECTED OFFICIALS. AND THERE ARE HIGH EXPECTATIONS OF PUBLIC SERVANTS, AND WE, WE HAVE TO BALANCE THAT IN THIS, UH, COLLECTIVE BARGAINING AGREEMENT, UH, AS WELL. AND I, I DON'T THINK YOU WOULD, UH, YOU WOULD THINK VERY HIGHLY OF A CITY COUNCIL PERSON OR CITY COUNCIL BODY THAT SHIRKED THAT RESPONSIBILITY THAT YOU ELECT US TO, TO FULFILL. UM, UH, I WANTED TO TO ASK A A COUPLE OF CLARIFYING QUESTIONS. MARIA, YOU MENTIONED THE LEGISLATIVE AGENDA THAT WE'RE PURSUING RIGHT NOW. UH, THINGS LIKE ADDITIONAL POINTS FOR INDIVIDUALS WHO LIVE IN THE CITY SO THAT THEY COULD GET, UH, BE MORE LIKELY TO BE HIRED. HOW DOES THAT LEGISLATIVE AGENDA FIT INTO THE TIMELINE FOR THE NEGOTIATION? I, I DON'T UNDERSTAND, UH, HOW WE WOULD DO THAT. SURE. COUNCIL, I MEAN, AND I'LL, I'LL BEGIN ANSWERING THE QUESTION AND JEFF, UH, COYLE, IF ANYTHING ELSE YOU WANNA ADD. SO, UM, AS I MENTIONED, WE'LL START FIRST MEETING WITH, UH, THE ASSOCIATION ON FEBRUARY THE 12TH, AND START DISCUSSING AGAIN. THE FIRST MEETING IS TYPICALLY TO SET GROUND RULES, INTRODUCE OUR TEAMS, AND THEN THE SUBSEQUENT MEETING WILL BE WHEN WE GET INTO THE NEED OF, UM, UH, THE ITEMS THAT WE'LL BE NEGOTIATING. SO, UH, SO BOTH ARE GONNA BE HAPPENING AT THE SAME TIME. UM, I COULDN'T TELL YOU WITH CERTAINTY WHEN WE'LL HAVE A, A NEW NEGOTIATED, UH, CONTRACT AGREEMENT, UH, BY THE C B A TODAY. BOTH PARTIES AGREE FIVE YEARS AGO THAT IN GOOD FAITH WE'LL TRY TO HAVE A CONTRACT BY SEPTEMBER 30TH, 2021. UM, HOWEVER, UM, NEGOTIATIONS WILL TAKE PLACE, AND THAT MAY CHANGE THE LEGISLATIVE, UH, PROCESS THAT'S HAS MORE OF A DEFINITE DATE. SO IF SOME OF THOSE CHANGES DO TAKE PLACE, FOR INSTANCE, UH, THE 180 DAYS AND, UM, THE OTHER, UH, ITEMS THAT WE'RE TRYING TO CHANGE AT THE LEGISLATIVE SESSION, WE HAVE TO LIVE WITH OUR CURRENT, UH, TERMS OF THE COLLECTIVE BARGAINING AGREEMENT UNTIL SEPTEMBER 30. SO WE WOULD HAVE TO, UH, TIME THAT PROCESS BETWEEN THOSE DECISIONS THAT ARE BEING MADE AT THE LEGISLATURE AND HOW THAT IMPACT OUR COLLECTIVE BARGAINING AGREEMENT. OUR GOAL IS, IS, HAS BEEN TWOFOLD TO BE ABLE TO HAVE THE DISCUSSIONS AT THE STATE LEVEL OF THOSE PRIORITIES THAT WE HAVE AND ALSO AT THE TABLE. SO IF THOSE ARE APPROVED BY THE LEGISLATIVE SESSION BEFORE WE HAVE A NEGOTIATED AGREEMENT, UH, THAT IS SOMETHING THAT WE WILL DEFINITELY CONSIDER BEFORE WE BRING A FINAL CONTRACT TO THE COUNCIL FOR CONSIDERATION. SO THE TIMING IS GOING BE CRITICAL FOR THOSE CONVERSATIONS TO HAPPEN. UH, JEFF? SURE. I'LL JUST ADD BRIEFLY. UM, WE'VE BEEN TALKING WITH OUR DELEGATION ABOUT IT, AS YOU KNOW, FOR SEVERAL MONTHS NOW, REPRESENTATIVE BARBARA GERVIN HAWKINS HAS AGREED TO FILE FOUR SEPARATE BILLS FOR US. ONE OF THEM HAS ALREADY BEEN FILED, I BELIEVE IT'S HOUSE BILL 10 87. UH, AND, UM, THE SHORT ANSWER IS THEY'RE REALLY ON A PARALLEL TRACK. THE LEGISLATURE WRAPS UP AT THE END OF MAY, AND IF A BILL MAKES IT ALL THE WAY THROUGH THE SESSION AND THEN GETS SIGNED BY THE GOVERNOR, UH, THREE WEEKS INTO JUNE, TYPICALLY THEY START THE, A NEW LAW STARTS, UH, TAKES EFFECT AT SEPTEMBER ONE. SO WE'RE REALLY TALKING ABOUT VERY [01:20:01] SIMILAR TIMELINES ON BOTH THINGS, GIVEN THAT THE, UH, CURRENT CONTRACT RUNS THROUGH SEPTEMBER CURRENTLY. ALL RIGHT. UH, THANK YOU VERY MUCH FOR THAT CLARIFICATION. UM, I DIDN'T, COULD YOU REITERATE WHAT ROLE WE HAVE, WHETHER THIS IS DICTATED BY, UH, 1 43, 1 74, OR THE C B A, UM, THE REQUIREMENTS WE HAVE FOR PEOPLE THAT WE HIRE. SO I'VE, UH, IN, IN SPEAKING WITH, UH, A NUMBER OF FOLKS WHO ARE, WHO ARE WATCHING, UM, POLICE AND COMMUNITY RELATIONS, UH, ONE RECOMMENDATION I AM FREQUENTLY GIVEN IS THAT IT IS VERY HELPFUL FOR A POLICE OFFICER WHO'S GOING TO BE WORKING IN, YOU KNOW, IN VERY TENSE SITUATIONS TO COME WITH AN UNDERGRADUATE DEGREE, UM, TO, TO BRING THAT TO THE TABLE. SOMETIMES THEY EVEN RECOMMEND A, A SOCIAL WORK DEGREE. THEY BELIEVE THAT THAT IS VERY HELPFUL IN, IN EFFECTIVE, UH, COMMUNITY WORK. WHERE OR HOW WOULD THAT FIT INTO OUR HIRING PROCESS DURING THE C B A NEGOTIATION? SO, COUNCILWOMAN, UH, STATE LAW DICTATES THE MINIMUM REQUIREMENTS FOR A POLICE CADET. SO IF WE WANTED TO ENHANCE THAT, LIKE WE HAVE, FOR EXAMPLE, ADDING POINTS FOR RESIDENCY, UH, POINTS FOR, UH, CERTIFICATIONS, UH, THAT WOULD BE SOMETHING THAT WE WOULD HAVE TO NEGOTIATE IF THERE WERE, FOR EXAMPLE, POINTS, UM, FOR A, A BACHELOR'S DEGREE OR A MASTER'S DEGREE, THAT WILL BE PART OF THE NEGOTIATING PROCESS TO AUGMENT THE, THE STATE, UM, MINIMUM REQUIREMENTS. OKAY. AND, AND THIS IS NOT TO SAY THAT ANY OFFICERS WHO DON'T HAVE THAT TRAINING HAVE NOT DONE A, A GOOD JOB. I THINK WHAT WE'RE FOCUSED ON HERE, BECAUSE WE'RE SO FOCUSED ON THE DISCIPLINARY PROCESS IN THIS NEGOTIATIONS, IS, UM, AND I, I DO BELIEVE THAT SHOULD BE THE PRIORITY, THAT MAYBE THERE'S A BETTER WAY TO SCREEN, UH, OUR, THE FOLKS THAT WE HIRE, SO THAT WE DON'T END UP WITH THIS TUMULTUOUS SITUATION WHERE WE HAVE SUCH, UH, SUCH GRAVE INCIDENTS OCCURRING THAT WE CANNOT EFFECTIVELY DISCIPLINE, UH, FOR. SO AT SOME POINT, WHETHER IT'S IN THIS NEGOTIATIONS OR THE NEXT ONES, OR AT SOME POINT WHEN I'M LONG GONE FROM THIS COUNCIL, I DO BELIEVE WE SHOULD RECONSIDER THE, THE HIRING, UH, CRITERIA WHEN WE BRING IN OUR POLICE OFFICERS. UM, AND I ALSO, UH, JUST TO PUT THIS ON, ON THE RECORD, I, I CONCUR WITH, WITH THE MAYOR AND COUNCILWOMAN REGARDING OUR BUDGETING FOR THE POLICE DEPARTMENT. WE'RE AT 64%, WE'RE ABOUT TO UNDERGO A REVIEW REGARDING WHAT POLICE CALLS CAN BE DIVERTED TO POSSIBLY OTHER DEPARTMENTS WE KNOW OVER THE YEARS, UH, BECAUSE THEY ARE SO, UH, FANTASTIC AND, AND, AND THERE QUITE INSTANTLY, WE HAVE GIVEN THEM A LOT OF WORK THAT MAY NOT NECESSARILY, UH, BELONG IN THE, IN THE POLICE DEPARTMENT. AND WE MIGHT SEE THAT DIVERTED TO OTHER AREAS, WHICH, UH, SOUNDS LIKE PERHAPS THE BUDGET MAY BE, UM, AFFECTED BY THAT. IT MAY NOT NEED TO BE AT THE 66 OR THE 64 UH, PERCENT. SO I WANT US TO BE MINDFUL OF THAT. AND, UH, LASTLY, UH, THIS QUESTION IS FOR OUR, OUR LEGAL OR OUR ETHICS FOLKS. AND YOU CAN, YOU CAN SCOLD ME AND TELL ME THIS BELONGS IN AN EXECUTIVE SESSION IF YOU WISH. I WILL, I WILL NOT BE OFFENDED. UM, WE HAVE WHAT ARE CALLED, UH, IN THE CITY'S PROCUREMENT PROCESS, HIGH PROFILE CONTRACTING PROCESSES. RIGHT. AND WE ARE, UM, WE ARE NOT TO RECEIVE, UH, CONTRIBUTIONS. WE ARE NOT TO CONSORT WITH ANYONE WHO IS, UH, SUBMITTING ANY ENTITY WHO IS SUBMITTING A BID FOR A HIGH PROFILE CONTRACT. CAN, UM, CAN YOU, WELL, ACTUALLY, LET ME JUST SAY, I BELIEVE IF THERE IS, HAS EVER BEEN A HIGH PROFILE CONTRACT, IT IS THIS ONE AND THE ONE WITH THE POLICE OFFICERS. UM, SO I, I GUESS I AM WONDERING HOW THOSE, UH, HOW THAT GUIDANCE, THAT ETHICS GUIDANCE WOULD, WOULD APPLY HERE. UM, ANDY, CAN YOU EXPLAIN WHY THIS DOESN'T QUALIFY IN YOUR VIEW? OR, OR DOES IT AS A HIGH PROFILE CONTRACT? UH, NO, IT, IT DOES NOT, UH, FIT INTO THAT HIGH PROFILE, UH, CONTRACT. IT'S, UH, IT'S, UH, SEPARATELY, UH, AS IT, AS WE SAID UNDER STATE LAW COUNCILWOMAN AND THE CURRENT C B A. UM, BUT WE CAN PROVIDE FURTHER GUIDANCE IN TERMS OF WHAT WE WOULD LIKE IN TERMS OF A COMMUNICATIONS PROTOCOL AS WE GET INTO THE NEGOTIATION SESSIONS, AND THEY'LL BE SOMETHING THAT WE'LL PROBABLY WE'LL DISCUSS IN A FUTURE EXECUTIVE SESSION. MM-HMM. . YEAH. WELL, I, I THINK THAT THAT GUIDANCE FOR THE PROCUREMENT WAS DEVELOPED WITH AN EYE FOR IT WAS DEVELOPED RIGHT? UH, WITH AN EYE FOR ETHICS TO, TO KEEP EVERYTHING ABOVE, ABOVE THE TABLE AND, UH, TRANSPARENT FOR, FOR THE PUBLIC. AND [01:25:01] I, I WOULD WHOLEHEARTEDLY SUPPORT SEEING SOMETHING LIKE THAT APPLIED TO THIS PROCESS. THANK YOU. THANK YOU. COUNCIL MEMBER SANDOVAL. COUNCIL MEMBER ROSO GARCIA. THANK YOU, MAYOR. UM, AND THANK YOU TO ALL, I HAVE SOME, SOME REALLY, I, I GUESS QUESTIONS ARE PROBABLY MOSTLY GONNA BE ANSWERED BY CHIEF. AND SO, UM, BUT, BUT I DO HAVE ONE FOR MARIA REALLY FAST. I KNOW BARGAINING, UH, MEETINGS YOU MENTIONED ARE OPEN TO THE PUBLIC, BUT THERE'S NO PUBLIC COMMENT AT THEM, AM I CORRECT? YOU ARE CORRECT. OKAY, THANK YOU. AND THEN, UM, I GUESS IT WOULD BE CHIEF OR MARIA, HOW ARE OFFICERS EVALUATED RIGHT NOW? UM, REMIND ME, I KNOW, LIKE FOR INSTANCE, EMPLOYEES AT THE CITY ARE EVALUATED, THEY HAVE THE, UH, PERFORMANCE PLANS AND EVALUATIONS. HOW DO WE EVALUATE OFFICERS ANNUALLY? OR DO WE, UH, COUNCIL MEMBER MARIA, TAKE THIS IF YOU, IF YOU'RE OKAY WITH IT, COUNCIL MEMBER, THERE IS AN ANNUAL PERFORMANCE, UM, RATING THAT'S DONE. OKAY. AND IS IT TIED TO RAISES? NO, THANK YOU, CHIEF. UM, AND THEN RIGHT NOW I HAVE A QUESTION. UM, SO I PULLED UP YOUR ORG CHART. AND SO, UM, ACCORDING TO THE DOCUMENT THAT WE WERE PRESENTED TODAY, IF, UH, WE REVERTED BACK TO CHAPTER 1 43, WE WOULD LOSE SIX DEPUTY CHIEFS, UM, . AND SO THAT INCLUDES PATROL SOUTH DIVISION CHIEF, UM, WHICH I, I'M, I'M VERY WELL AWARE OF WHAT THEY DO FOR, FOR OUR COMMUNITY. AND, UM, THEY OVERSEE, UH, VOLUNTEERS AND POLICING AND, UM, YOU KNOW, JUST OTHER REALLY IMPORTANT ASPECTS AS WELL AS, UH, PATROL NORTH DIVISION, UM, FUSION AND COVERT DI UH, DIVISION, WHICH BY THE WAY, IS THE ONLY WOMAN, DEPUTY CHIEF ON THE, UM, LIST THAT, THAT I COULD SEE. I KNOW THERE'S ONE T B D, SO, UM, I DON'T KNOW IF THAT'S IN THE WORKS, BUT WHERE DOES INTERNAL AFFAIRS FALL BEYOND IN, IN D SIX? WHAT, I'M SORRY, WHAT WHAT ABOUT INTERNAL AFFAIRS COUNCIL MEMBER? I, WHAT DIVISION DOES INTERNAL AFFAIRS FALL UNDER? IT WASN'T CLEAR TO ME. UM, ON THE ORG CHART, I'M ASSUMING IT'S, WELL, ACTUALLY NO, I DON'T WANNA ASSUME. WHERE, WHERE WOULD INTERNAL AFFAIRS FALL? DOES IT FALL UNDER, IT COMES UNDER, IT COMES UNDER MY OFFICE COUNCIL MEMBER. OKAY, SO IT'S DIRECTLY UNDER YOU. OKAY. YES, MA'AM. THANK YOU, CHIEF. OH, I'M SO SORRY. I JUST SAW IT, IT WAS UP TO THE LEFT. SORRY, I TOTALLY MISSED THAT. PERFECT. COUNCILWOMAN, MAY I JUST VERY QUICKLY JUST WANTED TO CLARIFY IF, UM, CHAPTER 1 74 IS REPEALED, THE, THE CHIEF WOULD NOT LOSE THE SIX DEPUTIES. WHAT CHANGES IS THAT HE CAN NO LONGER APPOINT THEM. GOT IT. AS A PROMOTION, THEY HAVE TO USE A 100 POINT, UH, TEST THAT EVERYBODY ELSE DOES. SO, UM, THEY'RE JUST A DIFFERENT PROCESS FOR PROMOTED TODAY. THE CHIEF CAN APPOINT THOSE POSITIONS. THAT IS WHAT WE WOULD LOSE. OKAY. THANK YOU, MARIA, FOR THAT CLARIFICATION. SO THEN I, I WAS A LITTLE BIT LOST ON THAT. THAT REALLY HELPED A LOT. THANK YOU. UM, I HAVE ANOTHER QUESTION ON THE, UM, STATUTE OF LIMITATIONS. IF, IF WE'RE, I GUESS WHEN WE'RE TALKING ABOUT JUST, UM, I GUESS A DIFFERENCE BETWEEN MISCONDUCT AND ACTUAL CRIMINAL, RIGHT? SOMETHING, A CRIME. UM, DO WE USE, UH, THE STATUTE OF LIMITATIONS, FOR INSTANCE, THAT THE STATE USES? SO FOR INSTANCE, IN SEXUAL MISCONDUCT, IF IT'S 10 YEARS, DO WE USE THAT OR DO WE KIND OF MAKE UP OUR OWN STATUTE OF LIMITATIONS? NO, MA'AM. TWO, TWO DIFFERENT THINGS. THERE'S A CRIMINAL STATUTE OF LIMITATIONS. WE DON'T HAVE ANY STATUTE OF LIMITATIONS RIGHT NOW, EXCEPT FOR THE 100, 180 DAYS THAT, THAT, UH, WE CAN'T GO, THAT WE CAN'T GO BEYOND. OKAY. UM, CHIEF, ANOTHER QUESTION. THE 48 HOURS, AND I KNOW THAT THIS HAS COME UP AND, AND MARIA, UM, POINTED THIS OUT, THE 48 HOURS. SO, UM, LET'S SAY THAT WE HAVE AN OFFICER WORKING T SHIFT, AND SO THEY'RE WORKING FRIDAY AFTERNOON. WHEN DO THEY GET DELIVERED NOTICE? DOES INTERNAL AFFAIRS WORK ON THE WEEKEND? LIKE, DOES THAT 48 HOURS, 48 HOURS FALL INTO THAT? UM, CAN YOU JUST MAYBE WALK ME THROUGH THAT PROCESS? COUNCIL MEMBER, THE OFFICERS ARE, ARE NOTIFIED BY EMAIL THAT THEY'RE BEING LOOKED AT BY INTERNAL AFFAIRS AND THAT THEY NEED TO COME OVER TO INTERNAL AFFAIRS AND TALK TO THEM. OKAY. AND I, I, I'M JUST GONNA SAFELY ASSUME THAT I, THEY ALL CHECK THEIR EMAILS REGULARLY AND THEIR SUPERVISORS DON'T HAVE TO TELL THEM TO GO CHECK THEIR EMAIL OR ANYTHING? NO, THEY'RE ALSO DELIVERED A HARD COPY AS WELL. OKAY. OKAY. AND SO, AND THE, SO THE 48 HOURS CHIEF, SO THEN THEY HAVE TIME. SO LET'S SAY THAT THEY WERE WORKING, UM, ONE OF THESE, UH, YOU GET OFF AT 3:00 AM SHIFTS, UH, THEY DO HAVE SOME TIME TO, UM, KIND OF REST BEFORE, BEFORE THEY GET SCHEDULED. HOW DOES IT HAPPEN? ARE THEY TOLD TO SHOW UP AT A CERTAIN TIME? AND JUST HELP ME UNDERSTAND A LITTLE BIT, YOUR ATTORNEY'S CHIEF, THEY, THEY, THEY ARE TOLD UP TO, UH, TOLD TO SHOW UP AT A A CERTAIN TIME. IT'S USUALLY, UH, COORDINATED WITH THEIR [01:30:01] ATTORNEYS, BUT THEY, THEY HAVE, UH, THEIR, THEIR SCHEDULING AND, AND THAT SORT OF THING IS TAKEN INTO CONSIDERATION. OKAY. THANK YOU, CHIEF. I APPRECIATE THAT. AND THEN WHEN WE'RE REFERRING TO THE SPENDING, AND THIS MIGHT BE, UM, A MARIA QUESTION AGAIN, SO YOU MENTIONED 38% IS SPECIFIC TO POLICE. UM, THANK YOU FOR THAT CLARIFICATION, BECAUSE I THINK A LOT OF PEOPLE JUST FORGET THAT FIRE AND E M S ARE LUMPED INTO THE 66%. AND SO I THINK THAT IT'S A BETTER COMPARISON TO TALK ABOUT 38%, WHICH I THINK IS, IS THE AMOUNT, HOW DOES IT COMPARE TO OTHER CITIES, UH, SPECIFICALLY FOR POLICE, IF WE'RE COMPARING APPLES TO APPLES, UM, WHAT OTHER CITIES HAVE WE COMPARED THAT 38% TO COUNCILMAN? WE WOULD HAVE TO UPDATE OUR ANALYSIS. WE HAVEN'T DONE THAT RECENTLY. UH, WE FALL WITHIN THE RANGES OF, UM, UH, SPECIFICALLY AUSTIN AT THE TIME, WE DID THE ANALYSIS AT A HIGHER PERCENTAGE, AND WE WERE, UM, CLOSER TO, UH, DALLAS. WE WERE HIGHER THAN DALLAS. AND, UM, I DON'T RECALL S UH, HOUSTON, BUT WE WOULD, WE WOULD UPDATE THAT AND PROVIDE THAT TO THE COUNCIL. GREAT. THANK YOU. AND, AND SPECIFICALLY I'D LIKE TO SEE JUST THE POLICE AND, AND SO AGAIN, AND, AND IT, IT MIGHT BE JUST ME GETTING CONFUSED, BUT I, I JUST WANT TO SEE THE POLICE SPECIFICALLY, BUT SINCE WE'RE ON DATA AND ANALYSIS, SO WE'VE HAD, UM, UH, UH, 1 47 SINCE 74. UM, HAS THERE BEEN ANOTHER BIG PUSH TO OVERHAUL, UM, THIS, THIS BEFORE AND, AND WHERE CAN I FIND LIKE THE LAST BIG PUSH TO OVERHAUL? WHERE CAN I FIND THAT INFORMATION? MARIA, OTHER THAN 2016, SORRY, TO OVERHAUL CHAPTER 1 74, COUNCIL, UHHUH , UM, I'M PERSONALLY NOT AWARE OF, UM, OF A PROCESS LIKE THAT. I'M GONNA DEFER TO THE CITY MANAGER OR CITY ATTORNEY'S OFFICE, BUT I PERSONALLY NOT AWARE OF, UM, WE, WE CAN DO SOME RESEARCH INTO THAT COUNCILWOMAN TO SEE IF THERE EVEN HAS BEEN, UH, A REAL INITIATIVE ON THE PART OF THE LEGISLATURE, IF THAT'S WHAT YOU'RE ASKING, UH, TO MAKE REAL STRUCTURAL CHANGES TO 1 74. WE'LL, WE'LL LOOK INTO THAT. THANK YOU. UM, THANK YOU ANDY, AND THANK YOU, MARIA. AND THEN ALSO, CAN WE SEE, I'M SURE HR, UH, OR, OR, OR MAYBE SOMEBODY IN N P D HAS A RECORD OF THE NUMBER OF TERMINATIONS, UM, HISTORICAL DATA. SO SINCE 74, CAN WE SEE THE NUMBER OF TERMINATIONS AND TERMINATIONS THAT HAVE BEEN OVERTURNED BY CHIEFS? DO WE HAVE THAT HISTORICAL DATA SO WE COULD LOOK AT NUMBERS? SURE. WELL, WE'LL LOOK INTO IT. COUNCILMAN. THE, THE ANALYSIS THAT I'M FAMILIAR WITH THAT WE DID RECENTLY WAS OVER 10 YEARS. UM, I DON'T KNOW WHAT DATA WE HAVE PRIOR TO THAT, BUT, WE'LL, WE'LL, I'LL CIRCLE BACK WITH CHIEF AND TEAM AND WE'LL GET BACK TO YOU ON THAT. SURE. THANK YOU. I WAS JUST TRYING TO SEE LIKE WHAT, WHAT WAS WORKING BEFORE, WHAT ISN'T WORKING NOW OR WHAT IS WORKING NOW? WHAT WASN'T WORKING BEFORE. RIGHT. I THINK THAT IT'S IMPORTANT ALSO DATA ON THE FOLKS THAT ARE GETTING, UM, SUSPENSIONS OR, OR THAT ARE, YOU KNOW, EVENTUALLY HAVING TO GO, UM, IS, IS THERE, UM, I DON'T KNOW, A LENGTH OF SERVICE THAT THEY HAVEN'T MET YET, OR IS THERE TRAINING THAT MAYBE THEY, THEY HAVEN'T GONE TO? AND SO I'M JUST TRYING TO UNDERSTAND IT IF THERE'S ANYTHING THAT WE HAVE, UM, MAYBE EVEN ON AGE, RIGHT? UH, UH, OR NOT AGE SPECIFICALLY, BUT, UM, TIME SERVED WITHIN THE DEPARTMENT, OUR OFFICERS WHO HAVE BEEN HERE, UH, LESS TIME, THE ONES THAT ARE, ARE GOING THROUGH THIS PROCESS. SO I, I HAVE A WHOLE LOT OF QUESTIONS. UM, BUT LET ME, SORRY, GO AHEAD, CHIEF. ONE, ONE THING ABOUT THE, YOUR, YOUR COMMENT ABOUT WHAT'S CHANGED, YOU KNOW, WHAT, WHAT'S CHANGED IS, IS I THINK OUR EXPECTATIONS, UM, SOME OF THOSE SYSTEMS HAVE BEEN IN PLACE FOR QUITE A LONG TIME. BUT, BUT, BUT THE EXPECTATIONS THAT THE MAYOR AND THE COUNCIL HAVE, THE EXPECTATIONS THAT I HAVE OR THE CHIEF, UH, AND CERTAINLY THE COMMUNITY, UM, JUST LIKE, JUST LIKE THIS ISSUE HAS, HAS GENERATED DISCUSSION ACROSS THE COUNTRY. PEOPLE'S EXPECTATIONS HAVE CHANGED. AND, AND WHERE MAYBE IT WAS NOT A, UH, A FOCAL POINT 10 OR 15 OR 20 YEARS AGO, UM, THAT HAS, THAT HAS BEEN A SLOW BEFORE LAST SUMMER, UH, BECAUSE THESE DISCIPLINARY ADJUSTMENTS WERE PRIORITIES OF OURS FIVE YEARS AGO, BUT THEY WEREN'T THE TOP PRIORITY. UH, THEY, THEY WERE BEHIND THE HEALTHCARE. UM, AND, AND I THINK, I THINK THAT'S PROBABLY THE, THE WHAT, WHAT EVERYBODY HEARD LOUD AND CLEAR MM-HMM. AS WE WITNESSED IT FIRSTHAND LAST SUMMER. THESE ARE PRIORITY ITEMS. AND, AND I THINK THE, THE EXPECTATION IS WHAT'S CHANGED. OKAY, SURE. FAIR AND, AND ABSOLUTELY AGREE, ERIC. YES. UM, I JUST WANTED TO SEE IF THERE WAS ANYTHING ELSE, LIKE DID THE TRAINING CHANGE? UM, DID WE START RECRUITING, UM, AT [01:35:01] A YOUNGER AGE RANGE? DID WE START RECRUITING FROM DIFFERENT, UM, ORGANIZATIONS THAT, YOU KNOW, ALREADY HAVE SORT OF TRAINING? THAT'S WHAT I'M LOOKING FOR. UM, AND THEN ALSO, IF THE REPEAL IS SUCCESSFUL, IS THERE AN OPPORTUNITY TO DO A LOCAL POLICY FOR PUBLIC SAFETY EMPLOYEES AT THAT TIME, OR NO? IS THERE A, I'LL LET LIZ ANSWER THAT ONE. UH, COUNCILWOMAN. OKAY. SO COUNCILWOMAN, I, WE WOULD HAVE TO WORK WITHIN THE CONFINES OF 1 43. SO, UM, WHEREVER 1 43 DOES NOT DICTATE, THEN WE HAVE, UM, ABILITY TO BE ABLE TO ACT. BUT AT A, AT A MINIMUM, WE'D HAVE TO LIVE WITHIN THE CONFINES OF 1 43. SO THEN THE CITY WOULDN'T BE ABLE TO APPEAL ANYWHERE, LIKE TO A DISTRICT COURT OR ANYTHING LIKE, UH, AN ARBITRATION DECISION, FOR INSTANCE. UH, YOU MEAN IF THE PUBLIC VOTED ON IT AND REPEALED IT, CORRECT? NO, MA'AM. OKAY. OKAY. THANK YOU, MAYOR. THOSE ARE ALL MY QUESTIONS. THANKS EVERYONE. THANK YOU. COUNCIL MEMBER ROCHA GARCIA, COUNCIL MEMBER PERRY. THANK YOU, SIR. AND, UH, THANKS FOR PUTTING THIS BRIEFING TOGETHER. IT'S GOT A LOT OF GOOD INFORMATION IN IT. UM, I, I'VE MADE MY THOUGHTS AND CONCERNS KNOWN ABOUT, UH, YOU KNOW, THE OVERALL PROCESS AND WHAT, WHAT WE'RE GONNA BE GOING AFTER. I STILL THINK THAT, UH, YOU KNOW, WE WILL, WE'LL HAVE SOME ISSUES WITH THE ARBITRATION PROCESS AND, UM, UH, I THINK THERE'S, THERE'S ROOM FOR IMPROVEMENTS IN THOSE OTHER AREAS. UH, BUT AGAIN, THIS IS OUR, OUR WISHLIST. AND, UH, UH, I, I, I, THERE'S GONNA BE, IT TAKES TWO TO TANGO. UH, IT'S BE THE UNION AND OUR OURSELVES, UH, AT THE NEGOTIATING TABLE. AND I, AND I AGREE WITH COUNCILMAN PIAAS THAT, YOU KNOW, WE, WE GOTTA GO IN WITH OUR EYES WIDE OPEN KNOWING THAT, UM, YOU KNOW, THERE'S ANOTHER SIDE THAT HAS THEIR WANTS AND DESIRES ALSO. I DON'T KNOW WHAT THOSE ARE, UH, BUT I SUPPOSE THAT THEY WILL HAVE COMMENTS ON EACH AND EVERY ONE OF THESE, AND IT'S GONNA TAKE THAT, UH, UH, DIALOGUE, THE TALK AND WHAT THIS IS ALL ABOUT, NEGOTIATIONS TO COME OUT AT, AT THE END OF THIS THING WITH A, A COMPROMISE THAT BOTH SIDES EITHER LIKE IT OR BOTH SIDES DON'T LIKE IT. AND, UH, NOT EVERYBODY'S GONNA BE HAPPY, BUT THIS, THIS IS A REQ REQUIREMENT. AND, UH, I'M ALL FOR TREATING, TREATING FOLKS FAIRLY. WE'VE GOT A FANTASTIC POLICE FORCE, AND I SAID THAT OVER AND OVER AGAIN. IS IT PERFECT? NO. ARE WE PERFECT? NO, NOBODY IS PERFECT. AND, UM, UH, I, I JUST WANNA SAY THAT I'M PROUD OF OUR POLICE FORCE. UH, YES, THERE'S SOME, THERE'S SOME THERE, JUST LIKE, THERE'S BAD APPLES IN EVERY OTHER ORGANIZATION THERE IS THAT WE, THAT WE DEAL WITH ON A, ON A DAY-TO-DAY BASIS. SO I, I WANT TO SHOW MY SUPPORT FOR THE POLICE. UM, I WANT US TO WORK OUT A FAIR DEAL WITH THE POLICE AND, AND NOT WALK AWAY FROM ANY NEGOTIATIONS. LET'S STICK WITH IT AND LET'S GET THROUGH THIS. UH, THEY HAVE NEW LEADERSHIP THAT I THINK HAS SHOWN THAT THEY'RE WILLING TO TALK AND TO NEGOTIATE. SO WE NEED TO TAKE 'EM UP ON THAT, BUT WE HAVE TO BE WILLING TO NEGOTIATE AS WELL. THAT'S WHAT THIS IS ALL ABOUT. SO, I, I, I'M IN SUPPORT OF THE POLICE, AND I CAN TELL YOU HERE IN MY DISTRICT DISTRICT 10, THEY, THEY WANNA SEE THE POLICE TREATED FAIRLY AS WELL. THEY DON'T WANT LESS POLICE. THEY WANT MORE POLICE UP HERE, BECAUSE WE DO HAVE AN INCREASE IN CRIME. WE'VE GOT AN INCREASE NOT ONLY IN VIOLENT CRIME, BUT UH, IN MINOR CRIME AS WELL. AND PEOPLE DON'T WANT TO LESSEN THAT. THEY WANT AN INCREASE IN POLICE TO KEEP IT FROM GETTING ANY WORSE AND MAKE IT BETTER. THEY WANNA FEEL SAFE WALKING DOWN THEIR STREET. THEY WANNA SAY FEEL SAFE THAT WHEN THEY'RE ASLEEP, THINGS AREN'T BEING TAKEN OUT FROM THEIR YARD OR ALL FOUR WHEELS OFF OF THEIR CAR AND LEFT THERE ON BLOCKS. THEY, THEY WANT THAT SAFETY FEELING HERE IN SAN ANTONIO. AND WE SHOULD FEEL OBLIGED TO, TO DO THAT FOR THEM BECAUSE, YOU KNOW, THEY'RE, THEY'RE ALL IN THIS WITH THEIR, THEIR OWN PERSONAL FUNDS ON, ON OUR REVENUE SIDE AND THE TAXES AND FEES THAT THEY PAY ON A DAILY BASIS, AND THEY EXPECT SOMETHING IN RETURN FOR THAT. AND ONE OF THEIR BIGGEST ONES IS SAFETY AND SECURITY. SO I JUST WANTED TO MENTION THAT. AND, YOU KNOW, AND CHIEF, I'M YOU, I DON'T KNOW IF YOU HAVE THESE FIGURES OFF THE TOP OF YOUR HEAD, BUT JUST LOOKING AT THE SIZE OF OUR POLICE [01:40:01] FORCE, HOW MANY DO WE HAVE NOW AS FAR AS SWORN OFFICERS? JUST UNDER JUST UNDER 2,500, UH, 24 79, MAYBE 79, MAYBE SOMEWHERE RIGHT AROUND THERE. OKAY. AND WHAT IS THAT PER CAPITA HERE FOR SAN ANTONIO? I'D HAVE TO DO THE MATH COUNCIL MEMBER. OKAY. BUT I, I THINK WHAT, WHAT THE, UH, SHOW, IF WE COMPARE OURSELVES TO A AUSTIN HOUSTON, DALLAS, UM, WE PROBABLY DON'T HAVE THE NUMBERS COMPARED TO THOSE OTHER CITIES PER CAPITA. AND THAT'S, THAT'S SOMETHING THAT CONCERNS ME AND IT CONCERNS OTHERS THAT THEY WANT TO SEE MORE, A MORE LARGER POLICE PRESENCE OUT AROUND ON THE STREETS AND SHOWING THAT PRESENCE TO WARD OFF EVIL, IF YOU WILL. SO, UM, I JUST WANT US TO GO IN WITH EYES WIDE OPEN KNOWING THAT THESE ARE NEGOTIATIONS AND IT'S SOMETHING THAT WE HAVE TO WORK BACK AND FORTH AND COME UP WITH A COMPROMISE, AND LET'S KEEP THESE TALKS GOING UNTIL WE GET TO THE END, UH, AND DO IT QUICKLY AND, UH, WALK AWAY WITH AN AGREEMENT THAT BOTH PARTIES CAN LIVE WITH, AND IT'S FAIR AND EQUITABLE TO BOTH PARTIES AS WELL. UM, THAT'S, THAT'S BASICALLY ALL I HAVE AT THIS POINT. UM, WE WILL GOOD LUCK TO BOTH TEAMS TO SIT DOWN AND COME TOGETHER AND WORK THIS, WORK, THIS DEAL OUT. I THINK THEY'RE ANXIOUS TO GET IT DONE AS MUCH AS WE ARE ANXIOUS TO GET IT DONE. THANK YOU, SIR. THAT'S ALL I HAVE. THANK YOU. COUNCIL MEMBER PERRY, UH, COUNCIL MEMBER GONZALEZ. THANK YOU. UH, THANK YOU. UM, MAYOR AND I JUST, UM, MOST OF THE QUESTIONS HAVE BEEN ANSWERED, UH, BUT I, I DID HAVE A QUESTION JUST ABOUT METRICS, UM, CHIEF AND, UM, DO WE HAVE, IS, ARE METRICS DETERMINED BY THE COLLECTIVE BARGAINING AGREEMENT OR THOSE ARE ALL DETERMINED BY THE COUNCIL? UM, I MEAN, FOR EXAMPLE, CRIME RATE TO POLICE OFFICERS. UM, IF WE HAD, YOU KNOW, FOR EXAMPLE, UM, I DON'T KNOW. UM, I, I, I, I, SO I'LL JUST ASK YOU A QUESTION. SAY WE WANTED TO DETERMINE, UM, VIOLENT CRIME TO A NUMBER OF POLICE OFFICERS, WHO WOULD DETERMINE WHAT THOSE NUMBERS WOULD BE? COUNCILOR, I'M NOT SURE I UNDERSTAND THE QUESTION. UM, SO, SO FOR EXAMPLE, UM, SAY WE DECIDED THAT FOR EVERY 10 ROBBERIES WE WANTED ONE POLICE OFFICER, IS THAT SOMETHING THAT THE COUNCIL WOULD DECIDE, OR ARE THOSE KIND OF THINGS DETERMINED BY THE COLLECTIVE BARGAINING AGREEMENT? THOSE WOULD BE DETERMINED REALLY BY THE, BY THE, BY THE COUNCIL THROUGH THE BUDGET PROCESS? YEAH. NONE OF THAT. NONE, NONE OF THOSE. THE STAFFING, NO STAFFING ISSUES ARE BEING, ARE DRIVEN OR DICTATED BY THE COLLECTIVE BARGAINING AGREEMENT. UH, OKAY. OKAY. WELL, THAT'S WHAT I THOUGHT. AND, AND I DO THINK IT'S ONE THING THAT SHOULD BE DETERMINED AT SOME POINT IN, UH, PERHAPS A COMMITTEE IS REALLY WHAT EXACTLY ARE THE ISSUES THAT WE'RE TRYING TO ADDRESS. UM, AND, AND WE'VE TALKED ABOUT THIS MANY TIMES OVER THE YEARS, BUT WE KNOW THAT, UM, YOU KNOW, PROPERTY CRIMES ARE, YOU KNOW, 90% OF CRIMES, UH, THAT HAPPEN. AND SO, YOU KNOW, I THINK WHEN WE DETERMINE THE SIZE OF OUR FORCE, UM, YOU KNOW, AND, AND I THINK THE RESOLUTION FOR PROPERTY CRIMES IS VERY LOW. SO I DON'T, I DON'T KNOW THAT YOU HAVE THAT, UM, CHIEF OFF THE TOP OF YOUR HEAD, LIKE HOW MANY OF THE 90% OF PROPERTY CRIMES, HOW MANY TIMES ARE, IS PROPERTY RETURN TO OWNER COUNCIL MEMBER CLEARANCE RATES FOR PROPERTY CRIMES ARE, ARE TYPICALLY LOW, UH, ACROSS THE COUNTRY. UM, BUT I DON'T, I DON'T HAVE THAT SPECIFIC ANSWER FOR YOU, BUT PROPERTY CRIMES CLEARANCE RATES ARE TYPICALLY LOW. OKAY. SO THAT'S, I I MEAN, I, I JUST FEEL LIKE, YEAH, AT SOME POINT, UM, AS WE, WE HAVE SO MUCH DATA, UM, THAT, YOU KNOW, PERHAPS, UM, I, I KNOW AT, AT SOME POINT SOME TIME AGO IN, IN OUR INNOVATION COMMITTEE MEETING, WHEN I SAT THERE WITH COUNCIL MEMBER, UM, UH, TO LIFE, YOU KNOW, WE TALKED ABOUT BIG DATA AND HOW WE CAN USE THAT TO MAKE DECISIONS FOR OUR COMMUNITIES. AND SO, UM, YOU KNOW, I THINK WE SHOULD GO BACK TO THAT AT SOME POINT, REALLY DETERMINE, UM, IF WE'RE GOING TO BE BUDGETING $380 MILLION TO POLICE OFFICERS, WHAT EXACTLY ARE [01:45:01] WE TRYING TO ACCOMPLISH? UM, BECAUSE PROPERTY CRIMES ARE NOT GETTING RESOLVED AS A RESULT OF HAVING MORE POLICE OFFICERS. I THINK THAT CAME UP WITH OUR AUTO THEFT, UM, WHEN I HAD ASKED THAT QUESTION SOME TIME AGO, UH, ABOUT, YOU KNOW, OF THE NUMBER OF, OF CARS THAT ARE STOLEN, HOW MANY ARE RETURNED? UM, AND IT WAS INCREDIBLY LOW. WHAT WASN'T IT CHIEF? SOMETHING LIKE 2%? AM I EXAGGERATING ABOUT THAT? I HAVE TO CHECK THAT NUMBER. COUNCIL MEMBER. UH, IT, IT WAS VERY LOW. SO, YOU KNOW, WE HAVE, I DON'T KNOW, 50 OFFICERS DEDICATED TO AUTO STAFF AND LIKE A 2% RETURN. AND SO AT ONE POINT, DO WE DECIDE THAT THAT'S JUST NOT HOW WE WANNA INVEST OUR DOLLARS? SO I SORT OF BIGGER PICTURE QUESTIONS, I JUST WANNA DETERMINE THIS TO MAKE SURE THAT THAT WAS NOT DETERMINED BY THE C B A, UH, AND THAT I WOULD ENCOURAGE, YOU KNOW, SOME OF MY COLLEAGUES PERHAPS IN THE SUBCOMMITTEE OR MAYBE WITH, UM, YOU KNOW, WITH MARIA, UH, TO REALLY GET SOME METRICS, LIKE WHAT EXACTLY ARE WE TRYING TO SOLVE? UH, AND DO THOSE ISSUES REALLY, UM, REQUIRE X NUMBER OF POLICE OFFICERS. SO, UM, THAT, THAT'S, THAT'S ALL I HAVE. UH, THANK YOU. UM, AND I, I, YOU KNOW, I'M SORRY, I'LL, I'LL JUST WRAP UP MY CONVERSATION. SO, UH, YOU KNOW, EARLIER, UM, WHEN THE MAYOR OPENED THIS, UM, THIS MEETING, UH, HE DID MENTION THAT, YOU KNOW, LAST TIME WHEN WE DID THIS A, A AGREEMENT, I THINK , UH, THE MAYOR AND MYSELF WERE THE ONES HERE. AND OF COURSE, MOST OF THE EXECUTIVE TEAM IS STILL HERE THAT DEALT WITH THOSE NEGOTIATIONS. MARIA AND, UM, LIZ AND ERIC, OF COURSE, WAS THERE THE LAST TIME. UM, AND THE, AND THE PRIMARY, THE FOCUS WAS PRIMARILY ON THE FINANCIAL, UM, POSITION. AND I THINK THEREFORE WE CAN FOCUS THIS TIME ON THE OTHER ISSUES THAT HAVE, UM, BEEN COMING UP, UM, AND THAT WERE ADDRESSED TODAY. SO HOPEFULLY IT NARROWS THE SCOPE A LITTLE BIT, AND THEN THEREFORE WE CAN GET TO AN AGREEMENT, UM, AT A QUICKER TIME AT FASTER PACE THAN WE DID LAST TIME. UM, SO THAT'S ALL I HAVE. THANK YOU. THANK YOU. COUNCIL MEMBER GONZALEZ, COUNCIL MEMBER. THANKS. ONE, ONE SHORT, FINAL THING. UM, NUMBER ONE, UM, THERE'S A POLICE OFFICER AT, AT THE ROAD SUBSTATION WHO I'VE, UM, WHO I ADMIRE VERY MUCH AND HAS BECOME A PERSONAL FRIEND OF MINE. AND, UM, YOU KNOW, THIS YEAR'S BEEN, THIS LAST YEAR HAS BEEN TOUGH ON THE POOR GUY BECAUSE AFTER 30 YEARS PLUS ON THE FORCE, UH, MY FRIEND SERGEANT SAM ESPARZA, UM, HIS, YOU KNOW, ALL OF HIS, UH, HIS YOUTHFUL EXUBERANCE, UH, AND THE MISTREATMENT OF HIS BODY CAUGHT UP WITH HIM, AND HE'S GOT A TERRIBLE BACK, AND THE GUY NEEDED, AND HE HAD SOME VERY SERIOUS BACK INJURIES, AND HE NEEDED, UH, YOU KNOW, VERY SERIOUS BACK SURGERY. AND, UH, THANKFULLY HE WAS ABLE TO TAKE THAT TIME OFF, GO SEEK EXCELLENT HEALTHCARE, UM, AND, YOU KNOW, HE WAS CONVALESCING AND HE WAS, UH, AND HE RECEIVED REALLY, REALLY GOOD REHAB. AND HE IS STILL, UH, WORKING THROUGH IT. HE'S BACK AT WORK AND VERY, VERY HAPPY. BUT THE REASON I BRING HIM UP IS BECAUSE THIS IS NOT JUST A CONTRACT ABOUT ARBITRATIONS, TERMINATIONS, AND, UM, YOU KNOW, HOW TO DISCIPLINE AND FIRE, ALTHOUGH ACCOUNTABILITY, UH, IS VERY IMPORTANT AND WE KEEP HEARING ABOUT IT OVER AND OVER AND OVER AGAIN BECAUSE OF HOW IMPORTANT IT IS. AND PEOPLE WANT ACCOUNTABILITY AND TRANSPARENCY. UH, I THINK IT'S A REALLY IMPORTANT TO NOT FORGET LOOSE SIDE OF THE MATTER OF, OF, OF THE FACT THAT THIS CONTRACT'S ALSO ABOUT BENEFITS, RIGHT? AND I WAS TALKING TO HIM, AND, YOU KNOW, HE TELLS ME IF IT WEREN'T FOR A SOLID COLLECTIVE BARGAINING AGREEMENT, I, I MAY NOT HAVE HAD THE BENEFITS AND THE JOB PROTECTED LEAVE, AND THE ABILITY TO KNOW THAT MY FAMILY WAS GONNA BE TAKEN CARE OF WHILE I WAS, YOU KNOW, UH, CONVALESCING AND, UM, THAT I WOULD BE ABLE TO RECOVER AND HAVE, YOU KNOW, THAT JOB WAITING FOR ME WHEN I COME BACK. THAT'S WHAT WE'RE TALKING ABOUT HERE. WE'RE TALKING ABOUT PAY BENEFITS, SAFETY CONDITIONS OF WORK, AND ACCOUNTABILITY AND TRANSPARENCY, ALL OF WHICH ARE, ARE VERY IMPORTANT. SO I, I'LL END WITH THAT. MAYOR. THANKS. THANKS, CHIEF. THANK YOU. COUNCIL MEMBER EZ. ALRIGHT, GOOD DISCUSSION, UH, TO GET STARTED AND WE LOOK FORWARD TO THE, THE CHECK-INS. [2. 20-6331 Post-Solicitation Briefing on the Resident Connection Platform. [Ben Gorzell, Chief Financial Officer; Laura Mayes, Assistant Director, Government and Public Affairs]] UH, I THINK WE DO HAVE ONE MORE ITEM ON THE LIST, UH, TODAY, ERIC? UH, YES, SIR. UM, THE SECOND ITEM IS A, UM, A PRESENTATION ON OUR RESIDENT CONNECTION, UH, PLATFORM. UH, YOU'LL RECALL THAT LAST SUMMER, GOVERNMENT AND PUBLIC AFFAIRS AND LAURA, UH, UH, PROVIDED YOU WITH A PRES SOLICITATION OF THIS, UM, UH, PROGRAM. AND, AND, UH, PRIOR TO THE, TO THE RELEASE, THE, THE RESIDENT CONNECT PLATFORM IDEALLY WILL SERVE AS, UH, A TECHNOLOGY SOLUTION TO ENHANCE, UH, COMMUNITY ENGAGEMENT. UM, WE WILL WALK THROUGH, UH, THE, THE UPDATE TO THE COUNCIL RIGHT NOW. WE CURRENTLY HAVE AN ASSORTMENT OF TECHNOLOGY SOLUTIONS THAT ARE IN PLAY THAT DELIVER, UM, SURVEYS, EVENT INFORMATION, [01:50:01] UH, MANAGES COMMUNICATION WITH RESIDENTS. UM, AND, AND THE IDEA IS THAT, UH, BEHIND THIS PROJECT, WE WOULD HAVE A HOLISTIC SYSTEM THAT, UH, WITH THE RESIDENT IN MIND THAT THAT STREAMLINES THAT COMMUNICATION AND COORDINATION BETWEEN DEPARTMENTS, UH, COUNCIL OFFICES AND, AND THE PUBLIC. THE, THE PLATFORM HAS FIVE MAIN CORE, UM, COMPONENTS. UH, THE CONSTITUENT MANAGEMENT SYSTEM, UH, BOARDS AND COMMISSIONS APPLICATION SYSTEM, WHICH WAS, UM, WAS, WHICH WAS ONE OF THE MAJOR FINDINGS FROM, UH, COUNCILWOMAN SANDOVAL'S WORK ON THE SUBCOMMITTEE A YEAR AGO. THE MANAGEMENT OF THE COUNCIL AGENDA, UH, THE ABILITY TO CREATE SURVEYS, UM, AND, UH, A COMPREHENSIVE EVENTS MANAGEMENT CALENDAR. SO, UM, AS YOU KNOW, THAT THE CITY WE'RE, WE'RE, WE'RE, WE'RE CONTINUALLY, ESPECIALLY OVER THE LAST 10 MONTHS, UH, LOOKING TO ENHANCE THE WAY WE, UH, ENGAGE THE PUBLIC AND, UM, FOLLOWING THE ADOPTION OF THE, THE, UH, PUBLIC PARTICIPATION GUIDING PRINCIPLES THAT THE COUNCIL APPROVED. UM, AS A REMINDER, I ISSUED AN ADMINISTRATIVE DIRECTIVE THAT REALLY, UM, UM, OPERATIONALIZED THOSE, UH, ACROSS THE ORGANIZATION. THIS TOOL, UM, WILL HELP US, UM, AND ESPECIALLY IN AN ORGANIZATION THIS LARGE. UH, SO THIS IS A HIGH PROFILE SOLICITATION. UH, LAURA AND CRAIG WILL WALK THE COUNCIL THROUGH. UM, IT WAS A PROJECT IN COLLABORATION WITH, UH, G P A, IT, THE CLERK'S OFFICE, THE CITY ATTORNEY'S OFFICE, AND, AND MY OFFICE. AND, UH, WE DID HAVE, UH, YOUR OFFICES INVOLVED IN THE EVALUATION OF THE PROPOSALS. SO WITH THAT, I'LL TURN IT OVER TO LAURA TO, UH, WALK US THROUGH THE PROJECT SO WE CAN MOVE ON TO THE NEXT STEP OF, UM, UH, BRINGING IT FORWARD TO A SESSION AND IMPLEMENTATION. THANK YOU ERIC, AND GOOD AFTERNOON, MAYOR AND COUNCIL. THANK YOU FOR YOUR TIME TODAY. UM, ALSO JOINING US BEHIND THE SCENES, UM, THIS PROJECT HAS TAKEN A LOT OF COLLABORATION AND TEAMWORK IS MATT LUELLEN FROM OUR I T S C TEAM, UM, WHO'S REALLY HELPED US CHAMPION THIS THROUGH AND, AND PUT THIS TOGETHER. SO I WANTED TO START BY ACKNOWLEDGING HIS TEAMWORK ON THIS. UM, SO NEXT SLIDE, JOHN, PLEASE. SO, A VISION FOR THIS PROJECT, AS YOU MIGHT RECALL, IS THAT WE ARE TO HAVE A RESIDENT CENTRIC APPROACH TO ENGAGEMENT WITH THE CITY OF SAN ANTONIO. SO RIGHT NOW, AS, UH, THE CITY MANAGER MENTIONED, WE HAVE A VARIETY OF TOOLS TO COMMUNICATE WITH RESIDENTS. UM, BUT WHAT WE WANNA DO IS TRANSFORM THAT TO BE MORE OF A TWO-WAY CONVERSATION WITH THAT RESIDENT'S MIND, THE FIRST, UH, THE FIRST APPROACH TO ANYTHING. SO WHAT IS IT THAT THEY WANT TO SEE ON OUR WEBSITE? WHAT IS IT THAT THEY WANT TO DO WHEN THEY TAKE A SURVEY? HOW DID THEY WANNA COMMUNICATE WITH US? NEXT SLIDE. UM, SO JUST A LITTLE BIT OF HISTORY TO TAKE YOU THROUGH HOW THIS PROJECT CAME TO BE. AS YOU MIGHT BE AWARE, OUR ESSAY SPEAKUP CAMPAIGN BEGAN BACK IN 2015 AS A LITTLE BUDGET SURVEY THAT GREW INTO A LARGER EFFORT WITH, UH, SEVERAL CITY, UH, PUBLIC MEETINGS. AND THEN THAT GREW INTO ANOTHER EFFORT ON THE BUDGET. UM, AND AFTER SEVERAL SUCCESSFUL CAMPAIGNS THAT GREW TO BE, UM, THE UMBRELLA BRAND FOR ALL PUBLIC ENGAGEMENT FOR THE CITY. UM, AS THE MANAGER MENTIONED, COUNCILWOMAN SANDOVAL FILED A PUBLIC PARTICIPATION C C R IN FEBRUARY OF 2018. AND WITH THAT, WE LOOKED AT HOW THE CITY WAS DOING PUBLIC ENGAGEMENT AND LOOKED AT WAYS THAT WE COULD IMPLEMENT NEW CHANGES ACROSS THE ORGANIZATION. UM, SO WE IMPLEMENTED SOME MINIMUM STANDARDS IN JULY OF THAT YEAR. AND THEN YOU AS A CITY COUNCIL, OF COURSE, ADOPTED A SET OF GUIDING PRINCIPLES OF PUBLIC PARTICIPATION IN DECEMBER OF 2019, AS THE MANAGER MENTIONED. ULTIMATELY, HE AUTHORED A, UH, AUTHORIZED A, AN ADMINISTRATIVE DIRECTIVE IN FEBRUARY OF 2019 THAT PUT ALL OF THOSE PRINCIPLES INTO WORK AND CREATED SOME MINIMUM STANDARDS ACROSS THE ORGANIZATION THAT ALL DEPARTMENTS ARE EXPECTED TO FOLLOW. AND THEN OF COURSE, ANOTHER TECHNOLOGY UPDATE WAS, UM, IN 2020 IN LIGHT OF THE PANDEMIC. UM, AND TO MAKE PUBLIC COMMENT MORE ACCESSIBLE FOR OUR RESIDENTS, WE LAUNCHED A VIRTUAL FORMAT, UM, FOR THAT TO BE ABLE TO SIGN UP REMOTELY, WHEREVER YOU MIGHT BE. NEXT SLIDE. UM, SO THOSE GUIDING PRINCIPLES, I WANTED TO PUT THOSE UP HERE JUST TO REFRESH US AND WHAT THAT MEANS. NUMBER ONE, IT'S MEANINGFUL, IT'S TRANSPARENT, RESPECTFUL, INCLUSIVE, ACCESSIBLE, INFORMATIVE, RESPONSIVE, TIMELY, CONVENIENT AND CONTINUOUS. SO THESE ARE THE PRINCIPLES THAT ARE DRIVING EVERY DECISION WE MAKE WHEN IT COMES TO PUBLIC PARTICIPATION. AND I, WHAT I WANNA REMIND YOU ALL IS THAT THIS TOOL IS INTENDED TO BE A TECHNOLOGY SOLUTION THAT PUTS THESE PRINCIPLES TO WORK. AND THESE PRINCIPLES ARE GUIDING OUR SELECTION OF THESE TOOLS, UM, TO MAKE IT EASIER TO ENGAGE WITH THE CITY. NEXT SLIDE. UM, SO THIS HAS CORE COMPONENTS, FIVE THINGS. UM, THE BIG CHANGE HERE THAT YOU'LL BE SEEING WITH THIS PLATFORM IS THAT ALL OF THESE PIECES TALK TO EACH OTHER. UM, IT'S REALLY IMPORTANT THAT WE HAVE TOOLS THAT ARE, THAT MAKE IT EASIER TO COMMUNICATE. SO A CONSTITUENT MANAGEMENT PLATFORM, AS YOU MIGHT BE AWARE, IN THE PRIVATE SECTOR, WE REFER TO AS [01:55:01] A CUSTOMER RELATIONSHIP MANAGEMENT. SO IF I AM THE RESIDENT AND I, UH, PUT IN MY COMPLAINT TO 3 1 1 ABOUT AN ISSUE AND IT GETS SOLVED, UM, BUT THEN MAYBE I HAVE A FOLLOW-UP QUESTION FOR MY COUNCIL MEMBER. YOUR OFFICE SHOULD THEN SEE MAYBE HOW MANY TIMES I'VE, UH, FLAGGED THIS ISSUE FOR 3 1 1, SO THAT YOU CAN TAKE A CLOSER LOOK AT IT. UM, AND AT THE SAME TIME, BOARDS AND COMMISSIONS, AGENDA MANAGEMENT SURVEY AND CALENDARS, ALL OF THESE TOOLS SHOULD TALK TO EACH OTHER SO THAT THE RESIDENT IS ONLY INTERACTING WITH ONE PIECE OF TECHNOLOGY RATHER THAN HAVING TO SET UP SEPARATE PROFILES OR TRACK DIFFERENT ITEMS ON OUR WEBSITE. NEXT SLIDE. SO WHAT DOES THIS MEAN IN A PRACTICAL APPLICATION? UM, LET'S SAY WE HAVE OUR RESIDENT, UM, WHO LIVES IN DISTRICT EIGHT, AND WE'LL NAME HIM MANNY AYAS, AND LET'S SAY HE'S OUR, OUR RESIDENT WHO, UM, HAS CHECKED OUT THE CALENDARS TO SEE WHAT, UH, PUBLIC MEETINGS ARE AVAILABLE FOR ANIMAL CARE SERVICES. UM, AND THEN HE'S EMAILED HIS COUNCIL MEMBER, UM, AND SENT IN SOME, SOME UPDATES OR, OR MAYBE SOME IDEAS FOR A C S AND HE'S ATTENDED PUBLIC MEETINGS AND DISTRICT EIGHT, UM, HE'S FOLLOWED AGENDAS AND, AND SEEN WHAT ITEMS FOR A C S ARE COMING UP SO THAT HE CAN SIGN UP TO SPEAK. UM, AND HE'S TAKEN EVERY SINGLE SURVEY THAT A C S HAS EVER AUTHORED. WELL, WE WOULD HOPE THAT IN DISTRICT EIGHT, UM, YOU WOULD SEE THAT THAT MIGHT BE A VIABLE CANDIDATE TO BE A MEMBER OF THE BOARD SEAT FOR THE ANIMAL CARE SERVICES BOARD. OR YOU MIGHT SAY THAT, UM, THAT PERSON NEEDS A, A BIGGER ROLE IN SOME OF THE OTHER AREAS THAT, THAT YOUR DISTRICT MIGHT HAVE FOR VACANCIES. UM, BUT THE IDEA IS THAT FOR THE RESIDENT RIGHT THERE IN THE MIDDLE, ALL OF THESE TOOLS INTERACT TOGETHER RATHER THAN HAVING SILOED PIECES THAT ARE ALL ACROSS THE CITY, UM, THAT ASK THE RESIDENT TO KIND OF FIGURE OUT HOW TO BEST ENGAGE WITH YOUR OFFICE. NEXT SLIDE. UM, SO HERE, I'M GONNA TURN IT OVER TO CRAIG TO TALK THROUGH SOME OF THE OPERATIONAL IMPACT AND GIVE YOU A BETTER LOOK AT HOW THESE TOOLS WILL TALK TOGETHER. THANKS, LAURA. UH, I, I LOVE THIS TAG TEAM THAT LAURA AND I HAVE BECAUSE, UM, SHE'S REALLY THINKING ABOUT THE RESIDENT, THE CONSTITUENT, YOU KNOW, HOW THEY INTERACT WITH THEM EVERY DAY. AND I'M TRYING TO THINK ABOUT HOW WE CREATE EFFICIENCIES AND PLATFORMS ACROSS OUR CITY SO WE CAN SHARE THOSE THINGS TOGETHER AND WE BUMP INTO EACH OTHER AS WE HAVE THESE CONVERSATIONS, BUT THAT'S OKAY BECAUSE WE'RE NOT JUST TAKING ONE MYOPIC VIEW OF THIS. SO ONE OF THE THINGS I REALLY WANT TO TALK ABOUT IS THIS CONCEPT. I, I THINK THE COUNCILWOMAN TALKED ABOUT BIG DATA. UM, IT'S, IT'S NOT NECESSARILY BIG DATA IN THE SENSE OF LOTS OF DATA, ALTHOUGH IT CAN BE, BUT REALLY TAKING A VIEW ABOUT THE DATA IS HOLISTIC, ABOUT OUR RESIDENTS AND IT'S THERE FOR ALL OF US TO PARTICIPATE IN. SO AS THE LAURA SAID, A C R M SYSTEM ACTUALLY TREATS THE MEMBERS OF THE PUBLIC AS CUSTOMERS OF THE CITY, NOT AS INDIVIDUAL DEPARTMENTS OR INDIVIDUAL COUNCIL OFFICES OF THE CITY. SO THIS GIVES US AN OPPORTUNITY TO BRING THIS DATA TOGETHER HOLISTICALLY AND, AND CREATE PERMISSIONS AROUND THIS. WE'LL TALK ABOUT SECURITY AS WELL. NOT EVERYBODY GETS TO SEE EVERYTHING, BUT HAVE A HOLISTIC VIEW OF OUR CUSTOMERS OR OUR RESIDENTS. UM, THESE RESIDENT CENTRIC EXPERIENCES THEN DRIVE WHERE WE WANT TO TAKE THE INTERACTION, NOT WE THE CITY PUSH INSIDE OUT, BUT THE CITY RESIDENT CAN PUSH OUTSIDE INTO US. WHAT'S THE EXPERIENCE THEY WANT? WHAT'S THE ENGAGEMENT THEY WANT TO BE PART OF? WHAT ARE THE CHANNELS THEY WANT TO INTERACT IN, UH, TEXT, UH, WEB, MOBILE, WHATEVER IT MAY BE. THIS GIVES US AN OPPORTUNITY TO TALK ABOUT THE DIGITAL DIVIDE AS WELL. EVERYTHING DOESN'T HAVE TO BE ON THE WEBSITE. THERE ARE OPPORTUNITIES TO DO THIS STILL THROUGH MAIL, STILL THROUGH FACE-TO-FACE AND STILL THROUGH TEXT MESSAGES. DEPENDS ON THE EXPERIENCE THAT THE RESIDENT WANTS TO HAVE. AND THAT GETS US TO A DEEPER UNDERSTANDING OF OUR RESIDENTS TODAY. I WOULD SAY WE ALL HAVE VERY GOOD UNDERSTANDING OF THE RESIDENTS WE KNOW IN THE AREAS THAT WE'RE RESPONSIBLE FOR, BUT FOR SOMEONE TO REALLY SAY THIS CAME UP IN THE BOARDS IN, UH, COMMISSIONS DISCUSSION, WHO IS A GOOD CANDIDATE FOR A BOARD OF COMMISSION? WE DON'T KNOW WHERE THEY'VE INTERACTED ACROSS THE CITY. WE ONLY KNOW WHERE THEY'VE INTERACTED IN DIFFERENT SPOTS. SO THIS BUILDS RELATIONSHIP WITH OUR RESIDENTS AS WELL AS THE CITY. ONE SIDE NOTE, ONE THING I LEARNED AT U S A A LONG TIME AGO WAS OUR CUSTOMERS MEMBERS WOULD CALL AND THINK THEY WERE BASICALLY 20 PEOPLE SITTING IN A LITTLE ROOM THAT WE WERE JUST THIS LITTLE COMPANY AND WE KNEW EVERYBODY AND IT WAS SO EASY TO DO THINGS THEY DIDN'T REALIZE THERE WERE 30,000 EMPLOYEES WHO WERE WORKING OFF A COMMON DATABASE, WHICH BASICALLY UNDERSTOOD EVERYTHING THAT HAPPENED WITH THAT CUSTOMER WHEN THEY CONTACTED US. IT'S A SIMILAR CONVERSATION HERE. THEY SHOULD FEEL LIKE THEY'RE HAVE A RELATIONSHIP WITH US THAT ALLOWS US TO BETTER TARGET INFORMATION AND ACTUALLY INTERACT WITH THEM AS WE GO. SO A COUPLE OF BIG IMPLEMENTATION CONSIDERATIONS. CLEARLY PRIVACY AND SECURITY, VERY TOP OF MIND. UH, ONCE YOU GET INTO CUSTOMER DATA. WE'RE NOT TALKING ABOUT ANONYMOUS RESIDENTS ANYMORE, WE'RE TALKING ABOUT REAL PEOPLE WHO HAVE SAID, I WANT TO BE TREATED A CERTAIN WAY WITH CERTAIN INFORMATION AND CERTAIN PERMISSIONS. SO THAT WILL BE A VERY BIG PART OF WHAT WE DO GOING FORWARD. BUT WE [02:00:01] ALSO WANT TO BE ABLE TO BRIDGE THE DIGITAL DIVIDE IN THIS AS WELL. THIS IS NOT A WEB OR DIGITAL ONLY ASSET. WE HAVE MULTIPLE WAYS OF THEN INTERACTING BASED ON THE WAY THE CUSTOMER WANTS TO TALK TO US. AND THERE WILL BE INTEGRATIONS. THE PRIMARY INTEGRATION IS 3 1 1 LAGGING, WHICH IS WHERE A LOT OF OUR WORK ORDER INTERACTIONS EXIST. BUT I CAN SEE AS THE PLATFORM SETTLES, THERE WILL BE OTHER CORE SYSTEMS THAT WE'LL WANT TO TOUCH THROUGHOUT THE CITY AS WELL. LAURA, I'LL PASS IT BACK TO YOU. THANKS CRAIG. UM, JUST A OVERVIEW OF THE SOLICITATION. UM, THIS WAS A REQUEST FOR COMPETITIVE SEALED PROPOSALS. THIS WOULD BE A NEW CONTRACT WITH AN ESTIMATED VALUE OF 1.82 MILLION. UM, THE PROPOSED TERM FOR THAT IS THREE YEARS WITH TWO ONE YEAR OPTIONS. UM, BUT JUST TO NOTE TOO THAT WITH THIS NEW CONTRACT, WE WOULD BE PHASING OUT OTHER PIECES OF TECHNOLOGY THAT ARE CURRENTLY IN EXISTENCE. UM, FOR EXAMPLE, CONSTANT CONTACT, SURVEYMONKEY, UM, VARIOUS, UM, OTHER PLATFORMS THAT THE DEPARTMENTS UTILIZE TO GET FEEDBACK AND ENGAGE WITH RESIDENTS WOULD ALL BE CONSOLIDATED UNDER ONE PLATFORM. AND AGAIN, IT CREATES THAT CONTINUITY, UM, AND HOLISTIC APPROACH FOR THE RESIDENTS SO THAT NO MATTER WHO THEY ENGAGE WITH IN THE ORGANIZATION, THEY'LL GET THE SAME EXPERIENCE EVERY TIME. NEXT SLIDE. UM, JUST, UH, ON THE EVALUATION CRITERIA, WE LOOKED AT THE EXPERIENCE, BACKGROUND AND QUALIFICATIONS, THEIR PLAN, UM, PRICING, UM, SMALL BUSINESS CONSIDERATIONS AS WELL. UM, AND THEN WE ALSO, UM, HAVE THOSE OTHER ADDITIONAL REQUIREMENTS LISTED BELOW. AND NEXT SLIDE, UM, TO LOOK AT OUR EVALUATION COMMITTEE, BECAUSE THIS IS SUCH A SIGNIFICANT PLATFORM THAT TOUCHES A VARIETY OF DEPARTMENTS. UM, WE TOOK SOME CAREFUL CONSIDERATIONS IN CRAFTING OUR EVALUATION COMMITTEE. SO AS CRAIG MENTIONED, WE HAVE THIS TAG TEAM APPROACH WITH G P A AND I T S C, UM, TO LOOK AT THE PRACTICALITY AND THEN THE, UH, STRATEGY FOR ACTUALLY, UM, PUTTING THIS TOGETHER. BUT WE ALSO WANTED TO COMBINE THIS WITH A LOT OF OTHER CITY ASSETS. SO OUR CITY CLERK, TINA FLORES, JOHN IC, REPRESENTING THE MANAGER'S OFFICE, AND EMILY MCGINN OF COURSE FROM THE CITY COUNCIL OFFICES, LOOKED AT THIS TO SEE HOW THIS PLATFORM WOULD BE BENEFICIAL TO THESE VARIOUS DEPARTMENTS IN A PRACTICAL APPLICATION. ALSO, EXTERNALLY, WE WANTED TO MAKE SURE WE HAD PEOPLE WHO WOULD BE INTERACTING WITH THIS ACTUAL PLATFORM. UM, SO WE HAD SOME WONDERFUL VOLUNTEERS. UH, MARGARET AND CYNTHIA BOTH ARE VERY INVOLVED IN THE COMMUNITY. UM, YOU KNOW, MARGARET AS A BOARD MEMBER OF PORT SAN ANTONIO, UM, SHE'S A RESIDENT. SHE'S ALWAYS ENGAGED, SHE'S ALWAYS GOING TO DIFFERENT EVENTS. SHE'S A SMALL BUSINESS OWNER. UM, AND SO HER PERSPECTIVE IS REALLY VALUABLE HERE. UM, CYNTHIA, YOU MIGHT KNOW FROM THE TIER ONE NEIGHBORHOODS COALITION, UM, IS OFTEN FOLLOWING THOSE AGENDA ITEMS. AND I KNOW INTERACTS QUITE A BIT, UM, WITH O H P AND D S D. AND SO SHE HAS SOME REALLY UNIQUE FEEDBACK TO SHARE WITH US ABOUT THAT NOTIFICATION PROCESS AND WHAT IT'S LIKE FROM THE NEIGHBORHOOD PERSPECTIVE TO, TO INTERACT WITH THE CITY. SO WE'RE REALLY THANKFUL TO HAVE THEIR TIME ON THE EVALUATION COMMITTEE. THAT WAS OVER THE SPAN OF SEVERAL DAYS AND MANY, MANY HOURS. UM, ALSO ON OUR EVALUATION COMMITTEE, UM, WE HAD AN ADVISORY GROUP THAT WAS NONS SCORING, BUT BECAUSE THESE TOOLS AGAIN, WOULD BE USED BY SO MANY MEMBERS OF THE ORGANIZATION, YOUR OFFICES INCLUDED, WE MADE SURE TO INCLUDE ONE MEMBER FROM EACH OF YOUR COUNCIL OFFICES. AND THEN WE ALSO INCLUDED STAFF WHO WORKED WITH BOARDS AND COMMISSIONS, COUNCIL MEETING, AGENDA PROCESS, AND THEN THOSE WHO WOULD ACTUALLY UTILIZE THE SURVEY AND EVENT MANAGEMENT TECHNOLOGIES TO MAKE SURE WE HAD SEVERAL PERSPECTIVES INVOLVED IN THIS PROCESS AS WELL. NEXT SLIDE. UM, SO HERE I WILL TURN IT BACK OVER TO CRAIG TO TALK THROUGH OUR SCORING PROCESS. SO QUICK SUMMARY ON THE SCORING. WHEN WE PUT THE R F P OUT TO THE COMMUNITY, WE REALLY EXPECTED TO GET TWO TYPES OF RESPONSES. ONE I'M GONNA CALL, UM, AN INDUSTRY RESPONSE, UH, FROM SOMEBODY WHO'S GONNA BE, UH, LIVING IN EITHER BOARDS AND COMMISSIONS, CONSTITUENT MANAGEMENT, SOMEWHERE IN THIS INDUSTRY. THEY TYPICALLY HAVE TOOLS, UH, AND THEY HAVE A CERTAIN AMOUNT OF DEPTH IN THAT THEY MAY NOT BE BROAD, BUT THEY HAVE DEPTH. UH, AND THEN WE ALSO EXPECTED TO GET MORE OF A GENERAL SOFTWARE APPLICATION DEVELOPMENT RESPONSE, WHICH WAS A LOT OF COM COMPANIES WHO NOW HAVE THESE NO CODE SOLUTIONS THAT USE MICROSOFT AZURE, SALESFORCE, THESE DIFFERENT THINGS WHO CAN COME IN WITH A BROAD KIND OF TECHNOLOGY, BUT THEY BASICALLY HAVE TO SIT DOWN WITH YOU AND BUILD WHAT YOU WANT, KIND OF FROM SCRATCH. SO WE EXPECTED THOSE TWO, AND IT'S EXACTLY WHAT WE GOT WHEN WE, UM, GOT OUR RESPONSES BACK. AND SO THROUGH OUR FIRST TIERING OF THIS, WHICH AGAIN, WAS ALL PAPER RESPONSE, UM, WE ACTUALLY SELECTED FOUR THAT WE FELT HAD A VERY GOOD, UH, PROPOSED PLAN AND A STRATEGY TO MEET OUR NEEDS AND THE REQUIREMENTS GO AHEAD INTO THE NEXT SLIDE. SO THOSE FOUR BROKE DOWN INTO THIS FINAL EVALUATION. WE INVITED THEM IN. WE HAD DETAILED CONVERSATIONS, NOT ONLY ABOUT THEIR SOFTWARE, BUT ABOUT THEIR, UH, SOFTWARE DEVELOPMENT PROCESSES AS WELL AS THE FUNCTIONALITY. UH, EVERYBODY WHO MADE IT TO THIS GROUP SAID THEY COULD DO THE FUNCTIONALITY. THE QUESTION WAS HOW WOULD THEY DO THE FUNCTIONALITY AS WE WENT FORWARD? AND SO WHAT, UM, WHAT REALLY HAPPENED WAS, UM, [02:05:01] ALL FOUR OF THESE SCORED WELL IN THE PREVIOUS. AND WHAT WE LEARNED AS WE WENT THROUGH THE FINAL BIDS IS THE ONE THAT EMERGED STILL HAD THE, BASICALLY THE SAME SCORE, BUT THE OTHER THREE SCORES REDUCED. AND WHAT REALLY HAPPENED IN THOSE CONVERSATIONS WAS EITHER ONE OF THESE WAS RATHER SMALL AND WAS NOT ABLE TO REALLY HANDLE THE SCALE AND THE SIZE OF WHAT WE WERE TALKING ABOUT. ANOTHER OF THESE REALLY HAD A GENERIC SOFTWARE APPROACH, AND THEY WERE GONNA SIT DOWN WITH US AND MAP OUT OUR PROCESSES AND CUSTOM BUILD EVERYTHING WITHIN THIS PLATFORM. THOSE WERE THE TWO ON THE LEFT AND THE RIGHT, UH, ON THIS, UM, CHART. THE TWO IN THE MIDDLE ARE MORE INDUSTRY SPECIFIC. BOTH OF THESE, UH, ARE, THIS IS WHAT THEY DO FOR A LIVING. THEY WORK INSIDE OF THESE FIVE COMPONENTS. BUT THE REASON GRANICUS WAS LESSER IN THE SCORE, BECAUSE THEIR APPROACH WAS BASICALLY FOR US TO KEEP WHAT WE ALREADY HAVE, WHICH ARE BASICALLY LEGACY APPLICATIONS AND BUILD SOME NEW DIGITAL COMPONENTS ON TOP OF THEM. AND AT THE END OF THE DAY, THAT'S NOT THE PLATFORM THAT WE WANTED. WE WANTED TO MOVE TO A NEW DIGITAL INTEGRATED PLATFORM THAT MET THESE REQUIREMENTS. AND SO THROUGH THAT EVALUATION, WHICH WAS A LOT OF HOURS OF INTERVIEWS AND CONVERSATIONS, THIS IS THE SCORING THAT CAME UP WITH PRIME GOVERNMENT. NEXT SLIDE. UM, SO JUST COVER COVERING SOME OF THE DUE DILIGENCE THAT WENT THROUGH THIS PROCESS. 474 VENDORS WERE NOTIFIED. UM, WE HAD NINE OF THEM ATTEND OUR PRE-SUBMIT CONFERENCE. NINE RESPONSES WERE RECEIVED. UM, ONE WAS DEEMED NON-RESPONSIVE, UM, BECAUSE THEY DID NOT SUBMIT A COMPLETED PRICE SCHEDULE. UM, AND THEN THERE WERE ALSO NO MATERIAL FINDINGS OF OUR DUE DILIGENCE REVIEW. NEXT SLIDE. UM, SO GETTING INTO THE TIMELINE, UM, WE, UH, JUST LOOKING AT PRES, PRES SOLICITATION AND SOLICITATION OF HOW WE GOT HERE, UM, THIS HAS BEEN A, A PROJECT THAT'S BEEN IN THE WORKS FOR A WHILE. UM, NEXT SLIDE. UM, WE DID DO OUR INITIAL FEEDBACK FOR THE POST ELICITATION IN SEPTEMBER. LOOKED AT SCORING THAT SAME MONTH. WE DID VENDOR INTERVIEWS IN OCTOBER AND SCORED WITH OUR FINAL MEETING ON OCTOBER 20TH. NEXT STEPS HERE WILL BE TO NEGOTIATE THE CONTRACT FINALIZED NEGOTIATION OF THE CONTRACT. OF COURSE, WE'RE BRINGING THIS TO YOU HERE FOR THE POST SOLICITATION BRIEFING, AND WE'RE AIMING TO GET THIS, UM, OVER TO COUNCIL ON FEBRUARY 4TH FOR FINAL CONSIDERATION. NEXT SLIDE. UM, SO WHAT DOES THIS MEAN FOR ACTUAL IMPLEMENTATION? BECAUSE I'M SURE, UM, WITH A PLATFORM OF THIS SIZE, YOU'RE ANXIOUS TO SEE WHEN WE'RE GONNA GET IT UP AND RUNNING. UM, THE INTENT IS TO HAVE A CONTRACT SIGNED AND FINALIZED BY FEBRUARY, UM, AND BEGIN BUILDING THOSE PIECES TOGETHER SO THAT THE CONSTITUENT MANAGEMENT PLATFORM IS THE FIRST THING THAT COMES ONLINE IN APRIL. UM, THIS IS REALLY THE FOUNDATION FOR THE PROJECT. UH, THE IDEA, AGAIN, IS TO HAVE THAT RESIDENT BE ABLE TO CREATE THEIR UNIQUE ID, UNIQUE PERSONA WITH THE CITY. AND THEN WE HAVE THESE TOOLS THAT ARE ACCESSIBLE TO THEM. BUT THE FOUNDATIONAL PART IS THAT CONSTITUENT MANAGEMENT PLATFORM, UM, AGENDAS AND MEETING MANAGEMENT WILL COME IN JULY, AND THEN THE OTHER PIECES WILL COME ONLINE AS THEY BECOME AVAILABLE. SO THE AUGUST AND SEPTEMBER TIMEFRAME IS WHAT WE'RE LOOKING AT FOR BOARDS AND COMMISSIONS, A COMPREHENSIVE EVENT CALENDAR FOR THE ENTIRE ORGANIZATION, AND THEN A SURVEY MANAGEMENT TOOL AS WELL. NEXT SLIDE. UM, SO THERE'S LOTS OF WAYS WE CAN MEASURE SUCCESS WITH THIS PLATFORM. UM, AGAIN, IT'S A TECHNOLOGY SOLUTION TO AID US IN PUBLIC ENGAGEMENT. THE ENGAGEMENT ITSELF IS UP TO US AS A CITY STAFF AND YOUR COUNCIL OFFICES TO ENSURE THAT WE'RE HAVING MEANINGFUL CONVERSATIONS AND DIALOGUE WITH OUR RESIDENTS. BUT THIS TOOL IS SUPPOSED TO MAKE THAT EASIER FOR US, UM, SO THAT THE BACKEND OF IT IS EASIER ON THE STAFF AND WE CAN ACTUALLY SPEND MORE TIME DOING THAT PUBLIC ENGAGEMENT. SO THINGS THAT WE'LL BE LOOKING AT, NUMBER OF ENGAGEMENTS WITH THE CITY, WHETHER THAT'S THROUGH APPLICATIONS, SUBMITTED SURVEYS, PARTICIPATION AND EVENTS, WHETHER VIRTUAL OR IN-PERSON. WHEN WE GO BACK TO IN-PERSON EVENTS, UM, THE NUMBER OF APPLICANTS TO BOARDS AND COMMISSION SEATS, ARE WE ABLE TO INCREASE THE NUMBER OF APPLICANTS, ESPECIALLY IN YOUR DISTRICTS WHERE, UM, YOU MIGHT BE HAVING TROUBLE FINDING APPLICANTS FOR THESE SEATS. DIVERSITY OF PARTICIPANTS, ARE WE REACHING NEW AUDIENCES BY MAKING IT EASIER TO APPLY AND ENGAGE WITH US? ATTENDANCE AND PARTICIPATION THROUGH MEETINGS AND EVENTS, CONTACT LIST SIGNUPS, AND THEN OF COURSE, NUMBER OF ENGAGEMENTS AND THINGS THAT WE CAN TRACK FOR ACTUAL INTERACTIONS WITH OUR CITY CALENDARS AND OUR AGENDA POSTINGS. NEXT SLIDE. UM, SO WITH THAT, WE'RE HAPPY TO TAKE ANY QUESTIONS THAT YOU MIGHT HAVE. WE'RE VERY EXCITED TO BRING THIS PROJECT TO FRUITION AND IN FRONT OF YOU FOR CONSIDERATION. AND AGAIN, I'D LIKE TO THANK THE TEAM THAT HELPED PUT THIS TOGETHER, CRAIG AND HIS TEAM AT I T S D, UM, JOHN, EMILY, TINA AND EVERYONE ELSE WHO'S, WHO WAS INVOLVED IN THIS PROCESS, AND OF COURSE, PURCHASING AND FINANCE AS WELL. UM, SO WITH THAT, I WILL PAUSE FOR QUESTIONS. THANK YOU. THANK YOU. UH, LAURA, WE'LL GO RIGHT INTO IT NOW. UH, WE'LL START WITH COUNCIL MEMBER SANDOVAL. THANK YOU, MAYOR. UH, THANK YOU, LAURA. THANK YOU CRAIG. AND, UH, THANK YOU ERIC FOR THAT INTRODUCTION. UM, AND THAT GREAT PRESENTATION. UH, I HAVE TO SAY, I, I FILED [02:10:01] A C C R IN, I THINK IT WAS IN EARLY 2018. AND HERE WE ARE IN 2021. IT'S WONDERFUL TO SEE SOME OF THIS STUFF COME, COME THROUGH. BUT I DO WANNA SAY A LOT OF, A LOT OF PROGRESS HAS BEEN MADE SINCE THEN. STAFF HAS DONE A LOT OF TREMENDOUS WORK. UM, IT'S, SO, I I ALSO WANNA HIGHLIGHT SOMETHING THAT, THAT CRAIG SAID THAT IS REALLY, REALLY TRUE. THAT THE PUBLIC SEES THE CITY AS ONE ENTITY, EVEN THOUGH WE'RE, YOU KNOW, 12,000 PEOPLE, YOU KNOW, DOING LOTS OF DIFFERENT THINGS. THERE IS, UH, AND, AND I'M SURE MANY OF YOU IN IN YOUR DEPARTMENTS HAVE EXPERIENCED THIS, OR IN YOUR OFFICES, THERE IS A LEVEL OF FRUSTRATION THAT YOU HEAR FROM THE CONSTITUENT WHEN THEY'RE LIKE, BUT I ALREADY TALKED TO YOU ABOUT THIS. I TOLD YOU ABOUT THIS. AND I, I LOVE THAT THIS IS GOING TO HELP US, UH, STREAMLINE SOME OF THAT. I DO THINK, UH, THE CONNECTION TO 3 1 1 IS, IS GOING TO BE, UH, CRITICAL. AND EVEN THOUGH I I, I HAD SUBMITTED A C C R ON PUBLIC PARTICIPATION, THERE'S NO DOUBT THAT SERVICE IS, THAT CONNECTION WITH SERVICE IS REALLY CRITICAL. UH, AS WELL. AT THE END OF THE DAY, THAT'S WHAT WE'RE ACCOUNTABLE FOR, IS WHAT SERVICES WE WE PROVIDE AND HOW WELL WE PROVIDE THEM AND HOW RELIABLY WE PROVIDE THEM. UM, I DO WANT TO, UH, HIGHLIGHT THE, UH, HOW THIS IS CONNECTED TO MY C C R BECAUSE I, I, I DID ASK, ASK FOR FEWER THINGS, THAN YOU'RE ACTUALLY DOING WITH THIS, WITH THIS CONTRACT. WHAT I, THE, THE LANGUAGE THAT I PUT UP HERE WAS DEVELOPING A TOOL THAT ALLOWS MEMBERS OF THE PUBLIC INTEREST IN PARTICULAR ISSUES, JUST LIKE YOU SAID, A C S TO ROUTINELY RECEIVE UPDATES ON MUNICIPAL DEVELOPMENTS WITHIN THAT FIELD. SO BASICALLY WHAT I WANTED WAS, CAN YOU SIGN UP FOR A MAILING LIST THAT'S RELATED TO, TO A C S AND CAN WE HAVE A WEB, UH, A WEBPAGE ON OUR WHOLE CITY'S WEBSITE WHERE THERE'S A LIST OF MAILING LISTS AND, AND YOU SIGN UP FOR YOUR INTEREST AREA. UH, THAT'S, THAT WAS ALL THAT BULLET INTENDED. UH, BUT I THINK YOU, YOU GUYS HAD A MUCH BROADER VISION FOR THAT. SO, SO I LOOK FORWARD TO THAT, UH, HAPPENING. AND I'LL, I'LL TELL YOU, ONE OF THE WAYS THAT'S SUPER CONVENIENT IS WHEN WE HAVE SPECIAL COUNCIL MEETINGS, PEOPLE DON'T, THE GENERAL PUBLIC WILL NOT KNOW, RIGHT? BECAUSE ERIC DOESN'T EMAIL THEM. WE, THE CITY DOESN'T EMAIL THEM. IT. IF THEY ARE MONITORING OUR, UM, AND JOHN, SORRY, JOHN PATER DOESN'T EMAIL THEM. IF WE ARE, UNLESS SOMEONE IS MONITORING OUR WEBSITE OR ARE REGULARLY, IT'S, THEY WON'T KNOW. AND I, AND I THINK THAT'S, UH, WHERE IT IS CRITICAL IN TERMS OF JUST BEING, UM, ACCESSIBLE. THE INFORMATION HAS TO BE ACCESSIBLE IN SOME WAY. YOU SHOULDN'T HAVE TO GO, UH, DIGGING FOR IT. SO I LOOK FORWARD TO THAT, UH, TO THAT PORTION. UH, COMING UP WHEN I ADVOCATED SO VEHEMENTLY FOR A NEW BOARDS AND COMMISSION SYSTEM, I, I DIDN'T REALIZE IT WAS GONNA BE TIED INTO THIS UNTIL MUCH LATER, BUT, BUT I THINK THAT MAKES SENSE. UH, WE JUST HAD A VERY EXCITING MEETING, UH, WITH COUNCILMAN DR. GARCIA, WHO WORKS WITH ME ON BOARDS AND COMMISSIONS AND MANY DIFFERENT TEAM MEMBERS, UM, ON MOVING FORWARD. AND WE HAVE, UH, WE HAVE VERY HIGH EXPECTATIONS, UH, FOR WHAT THIS SYSTEM WILL, WILL DO. SO, SO THANK YOU. UM, I, UH, I ALSO, UH, SO, SO I'M VERY HAPPY TO SEE ALL OF THAT MOVING FORWARD, REALLY. AND, AND THE SURVEYMONKEY, THE, SORRY, THE INTER THE INTEGRATION WITH THE SURVEYING AND THE EMAIL LIST, I, THAT'S GONNA BE GREAT. I WANT TO, UH, TAKE A MOMENT TO TALK ABOUT SOMETHING A LITTLE BIT, SOMETHING THAT I THINK IS A LITTLE BIT DIFFERENT, AND THAT IS THE CONSTITUENT MANAGEMENT PORTION OF THIS. SO THIS ONE IS THE ONE THAT GIVES ME A LITTLE BIT OF PAUSE. I THINK IT IS ABSOLUTELY IMPORTANT THAT WE HAVE A RELIABLE CONSTITUENT, A C R M. UH, AND THE MOMENT I GOT INTO OFFICE, THAT'S WHAT I WAS LOOKING FOR BECAUSE, UM, SORRY, MY ORIENTATION ON MY PAGE CHANGED, AND NOW I CAN ONLY SEE MYSELF, AND THIS IS . I DON'T, OKAY, THERE WE GO. NOW I CAN SEE YOU GUYS. UM, WHEN I CAME INTO OFFICE, THAT'S ONE OF THE FIRST THINGS I LOOKED FOR WAS A C R M. UH, BECAUSE WE, THERE WERE A LOT OF ONGOING CASES THAT WE DIDN'T NECESSARILY HAVE RECORDS FOR IN OUR OFFICE. THOSE LEFT WITH A COUNCIL PERSON. AND, UH, THAT'S WONDERFUL IF YOU'RE A COUNCIL PERSON THAT WANTS TO HAVE A, A LEGACY AND SOME VERY, YOU KNOW, THINGS BETWEEN JUST YOU AND THE CONSTITUENTS, BUT THAT'S, THAT'S NO GOOD FOR THE CONSTITUENT WHEN YOU HAVEN'T BEEN ABLE TO SOLVE THEIR PROBLEM OR THEIR PROBLEM ARISES IN THE FUTURE. SO I COMPLETELY SUPPORT HAVING A RELIABLE, UH, C R M THAT, UH, WE CAN PASS ON TO THE NEXT, UH, TO THE NEXT ADMINISTRATION THAT, THAT COMES IN. UM, BECAUSE WE HAD TO START FROM ZERO WITH A LOT OF, OF CASES WHERE CONSTITUENTS HAD BEEN WORKING ON THEM FOR, OR ADVOCATING FOR, FOR YEARS. AND THAT'S, THAT'S NOT FAIR TO THEM. SO WE STARTED OFF WITH, UH, SPREADSHEETS, AND THEN WE LEARNED [02:15:01] THAT THE CITY HAD A PREVIOUSLY DONE IN R F P, I BELIEVE, FOR A CONSTITUENT MANAGEMENT SERVICES. AND THAT THE, THAT THE CLEAR, UH, LEADER AT THAT TIME WAS A SYSTEM CALLED IQ WITH LEIDOS. SO, UH, THANKS TO COUNCILMAN ELIAS'S ADVOCACY, WE WERE ABLE TO, TO BRING THAT IN. AND, UH, MY OFFICE USES IT. I THINK A FEW OTHER OFFICES USE IT. AND WE'RE, WE, UH, ARE REALLY, UH, WE'RE VERY SATISFIED WITH THAT SERVICE. AND WHEN I, I KNOW I MET WITH CRAIG BEFORE THIS R F P WENT OUT, AND I SAID, I, BUT I WAS REALLY SURPRISED THAT THAT HAD BEEN FOLDED INTO THIS R F P. UM, I'M NOT, I KNOW THAT, THAT IT WOULD BE GREAT IF IT COULD ALL INTEGRATE, UH, BUT I, I DON'T WANT US TO LOSE THE FUNCTIONALITIES THAT OUR OFFICE HAS WITH IQ. I, I DO HAVE A QUESTION. SO IS THIS CONSTITUENT MANAGEMENT SERVICE, THE, THE RF? IF, IF IT GETS USED, WOULD IT JUST BE COUNCIL OFFICES USING IT? OR ARE YOU INTENDING FOR CITY DEPARTMENTS TO USE IT AS WELL? WHAT, WHAT DO CITY DEPARTMENTS USE? NOW? A GOOD QUESTION. COUNCILMAN SANDOVAL AND I, I, I'LL LET CRAIG CHIME IN HERE IN JUST A BIT, BUT I THINK THE ANSWER IS, IT VARIES FROM DEPARTMENT TO DEPARTMENT, JUST AS YOU EXPERIENCED WHEN YOU CAME INTO YOUR COUNCIL OFFICE. UM, SO SOME MIGHT HAVE REALLY EXTENSIVE SPREADSHEETS. UM, SOME MIGHT BE USING OUR MICROSOFT ONEDRIVE. UM, BUT THE INTENT FOR THIS PLATFORM IS TO BE USED FOR COUNCIL OFFICES AND DEPARTMENTS, UH, TO CREATE A COHESIVE EXPERIENCE FOR THE RESIDENT. CRAIG, DO YOU WANNA ADD ANYTHING TO THAT? YEAH. YES, MA'AM. THE, UM, SOME, SOME DEPARTMENTS HAVE CORE SYSTEMS WHERE THEY'RE ACTUALLY KEEPING THEIR INFORMATION AS WELL. BUT AGAIN, THAT'S PART OF THE PROBLEM IS IF I'M, AND I'M JUST PICKING ON A C S IF I'M PUTTING MY RESIDENTS IN A C S, THEN ALL I DO IS THINK OF THEM AS AN A C S CUSTOMER. AND SO IF THAT RESIDENT ACTUALLY IS DOING WORK WITH D S D AND DOING WORK WITH PUBLIC WORKS, AND I THINK THEY ARE ALREADY SPREAD OUT ACROSS DEPARTMENTS AS WELL. SO THE INTENT OF THIS IS NOT TO REPLACE ALL THE CORE SYSTEMS ACROSS THE DEPARTMENTS, BUT TO HAVE A CORE CENTRALIZED DATABASE WHERE RESIDENTS ARE STORED AND THEN ARE SHARED OUT ACROSS THE DEPARTMENTS AND THE COUNCIL OFFICES. SO IT'S AN EXAMPLE WHERE C R M IS NOT, DOESN'T HAVE TO BE ONE TOOL. IT HAS TO BE A PLATFORM THAT TALKS TO EACH OTHER, WHICH IS OUR INTENT HERE TO DO THIS 3 1, 1 BEING ONE OF THE MOST PRI THE PRIORITY INTEGRATIONS. BUT BACK TO IQ, I WILL TELL YOU, UM, WE DID APPROACH IQ IN THIS PROCESS. THEY ARE, CRAIG'S OPINION, A STANDALONE APPLICATION, NOT A PLATFORM THAT WORKS ACROSS THESE COMPONENTS. THEY DID NOT RESPOND TO THE R F P BECAUSE OF THAT. AND SO THE REQUIREMENTS THAT WE COLLECTED FROM THE COUNCIL OFFICES AND THE CITY OFFICES AND SEVERAL OTHERS WERE ABOUT HOW, WHO USES IQ TODAY, AND MANY ARE USING SPREADSHEETS, HAVE ALL BEEN INCORPORATED INTO THIS PROJECT, AND THE VENDOR HAS SAID THEY CAN MEET THOSE REQUIREMENTS. I WILL TELL YOU, IT'S PROBABLY GONNA LOOK AND FEEL DIFFERENT THAN WHAT YOU DO IN IQ TODAY, BUT THE CAPABILITIES ARE GOING TO BE MATCHED. SO PART OF OUR WORK IN, UM, MARCH AND APRIL IS TO DO DESIGN WORK WITH THE TEAMS AS WE PUT CONSTITUENT MANAGEMENT IN. SO YOU CAN SEE THE FUNCTIONALITY IN THE NEW TOOL THAT WILL MATCH WHAT YOU HAVE TODAY. RIGHT. UM, SO I UNDER THANK YOU, UH, I, I UNDERSTAND THAT IT'S A, UH, IT'S, IT'S STANDALONE. IT IS NOT A PLATFORM. AND I THINK THAT'S PROBABLY WHY IT'S SO GOOD AT, AT WHAT IT DOES. SO I'LL, UM, I'LL GIVE A LITTLE ANECDOTE HERE. I ONLY HAVE A MINUTE, SO I'LL PROBABLY CHIME BACK IN. BUT I, UM, WHEN I WORE CONTACTS, UH, I GAVE THEM UP A LONG TIME AGO WHEN I WORE CONTACTS. UH, I REMEMBER TELLING MY EYE DOCTOR, WHEN HE ASKED ME HOW I CLEANED 'EM, I SAID, WELL, I HAVE THIS, UH, SUSTAIN OR RENEW OR WHATEVER THE THE THING IS, AND IT CLEANS AND IT DISINFECTS, AND IT DOES LIKE THREE OR FOUR DIFFERENT THINGS, RIGHT? YOU BOUGHT THE THREE IN ONE BOTTLE. SO I WAS VERY PROUD OF MYSELF FOR HAVING ONE PRODUCT THAT DID ALL THOSE THINGS. AND MAN, DID HE, DID HE CUT ME DOWN. HE SAID, YOU KNOW, WHEN YOU BUY SOMETHING THAT DOES THREE THINGS AT ONCE, IT DOESN'T DO ANY ONE OF THEM REALLY WELL. SO I JUST WANT US TO BE MINDFUL THAT WE'RE NOT SACRIFICING, UM, OUR CONSTITUENT SERVICES. AND FOR THE SAKE OF HAVING ONLY, UM, ONLY ONE, I GUESS, VENDOR HERE, UH, I, I WOULD LIKE TO EXPLORE, IS THERE A WAY THAT IQ CAN TALK TO WHATEVER PLATFORM, UH, WE, WE BILL, AND NOW I KNOW THEY DIDN'T BILL, THEY, THEY DID NOT SUBMIT A BID, BUT IT IS CERTAINLY NOT UNHEARD OF FOR, FOR OUR STAFF TO WORK WITH, WITH BIDDERS TO, UH, COMPRISE DIFFERENT TEAMS SO THAT WE BEST [02:20:01] MEET THE NEEDS OF, OF THE CITY. SO I GOING TO POSE THAT, UH, AT THIS POINT, UH, THAT'S WHAT I'D LIKE TO SEE BEFORE WE MOVE FORWARD WITH, WITH THIS. THANK YOU. THANK YOU. COUNCIL MEMBER SANDOVAL. COUNCIL MEMBER . THANK YOU, MAYOR. UM, I, UH, I, I SAW THAT LIST OF, UH, OF SUPERLATIVES, UH, THAT YOU PUT UP, UH, LAURA. AND, UM, I ACTUALLY SCREENSHOT IT. AND SO I JUST WANNA REMIND EVERYBODY THAT THE WORDS THAT WERE PUT OUT THERE, UH, WERE MEANINGFUL, TRANSPARENT, RESPECTFUL, INCLUSIVE, ACCESSIBLE, INFORMATIVE. RESPONSIVE, TIMELY, CONVENIENT AND CONTINUOUS. UM, AND USUALLY THOSE ARE ALL THE WORDS I USE TO DESCRIBE CLAYTON PERRY. UH, BUT TODAY, UH, I THINK THAT, UM, YOU KNOW, LAURA, NOT ONLY DO THEY DESCRIBE THE PROJECT THAT YOU'RE WORKING ON, ON THE GOALS THAT YOU'RE TRYING TO REACH AND, AND THE VALUES THAT, UM, THAT YOU, THE, THE UNDERPINNING VALUES THAT YOU WANT TO SOW INTO THIS, UH, INTO THIS PLATFORM. BUT, UM, ERIC, UH, , EVERY ONE OF THESE, UH, DESCRIBES, UH, YOUR TEAM. UH, AND, UH, YOU KNOW, I'LL TAKE THIS OPPORTUNITY TO TELL YOU, LAURA, I THINK, I THINK THAT YOU'RE, YOU'RE AMAZING AND YOU PRESENT VERY, VERY WELL. AND, AND I, I, I LOVE WHAT YOU'VE PRESENTED TO US TODAY. UM, I, I, UH, I'VE BEEN TALKING ABOUT NOT AS, NOT AS LOUD. 'CAUSE, UH, COUNCILWOMAN SANDOVAL DOES A MUCH BETTER JOB AT ARTICULATING THE IMPORTANCE OF CITIZEN ENGAGEMENT. BUT WE'VE ALL BEEN TALKING ABOUT IT, UH, AS A CONSISTENT PRIORITY FOR THIS COUNCIL, FOR, WELL, FOR THE ALMOST FOUR YEARS THAT I'VE BEEN UP HERE. AND, UM, YOU KNOW, WE, WE SAY THE WORDS CITIZEN ENGAGEMENT A LOT, AND I THINK THAT WE ALL MEAN IT, UH, WHEN WE WANT IT. I THINK, LAURA, YOU'RE DELIVERING ON THAT, CRAIG, YOU'RE DELIVERING ON THAT. UH, BUT I DO WANT TO CHALLENGE, UM, MY COLLEAGUES, UH, THAT MAYBE, MAYBE CITIZEN ENGAGEMENT ISN'T THE TARGET, RIGHT? UM, AND, AND THAT WE SHOULDN'T FEEL COMFORTABLE WITH, YOU KNOW, ACCOMPLISHING ROBUST CITIZEN ENGAGEMENT. UM, AND THAT I, I, I THINK WE FAIL IF WE'RE GONNA TAKE A VICTORY LAP, IF WE CAN SAY WE'VE GOT A LOT OF CITIZEN ENGAGEMENT. I, I THINK THAT, UM, WHAT OUR CONSTITUENTS ARE WANTING IS A BACK AND FORTH DIALOGUE OPPORTUNITY FOR US, A PLATFORM THAT OFFERS THAT, OFFERS THAT. AND THERE'S A DIFFERENT NAME FOR THAT, RIGHT? THAT'S THE, THE NAME FOR THAT IS PARTICIPATION, RIGHT? AND, UH, I, I THINK WHAT WE'RE ALL WORKING TOWARDS, AND I THINK WHAT WE ALL WANT IS ROBUST CITIZEN PARTICIPATION INSTEAD OF JUST ENGAGEMENT. UM, I, I THINK THOSE TWO WORDS MEAN SOMETHING DIFFERENT, RIGHT? AND I, I ALSO BELIEVE, AND I THINK MY COLLEAGUES WILL AGREE WITH ME, THAT, UM, YOU KNOW, MY WORK AT CITY HALL IS OF A HIGHER QUALITY WHEN MY CONSTITUENTS ACTIVELY PARTICIPATE IN OUR INITIATIVES. AND, UM, AND I THINK, ERIC, YOU'LL AGREE, UM, AND EVERY ONE OF YOUR DEPARTMENT HEADS WILL AGREE THAT THE WORK THAT COMES OUT OF THOSE DEPARTMENTS IS BETTER WHEN THEY CAN PARTICIPATE WITH, UH, THE CUSTOMER, UM, AND IN A MEANINGFUL WAY, RIGHT? AND SO, UM, I DON'T THINK OUR CUSTOMERS ARE, ARE GONNA CONTINUE BEING JUST SATISFIED WITH THE OCCASIONAL NEWSLETTER OR A DOOR HANGER, OR JUST A FACEBOOK POST ANNOUNCING THINGS. UM, THEY WANT TO HAVE AN ONGOING, UH, DIALOGUE ABOUT THE WAY GOVERNMENT IMPACTS THEIR, THEIR LIVES, AND WE IMPACT THEIR LIVES IN, IN VERY IMPORTANT WAYS. AND SO, UM, IF WE CAN MAKE THIS LAURA A PERSONALIZED, YOU KNOW, TAILORED EXPERIENCE FOR EVERY PERSON, UM, AND YOU CAN DO THAT WITH ONE SYSTEM THAT LEARNS, UH, OVER TIME, UH, I, I THINK YOU'RE HITTING THE MARK. I, I LOVE IT. AND, UH, THAT'S WHY I HOPE MY COLLEAGUES, UH, WILL SUPPORT, UM, THIS, THIS INITIATIVE. UM, AND THAT, YOU KNOW, THAT ALL OF YOU WILL AGREE. I I, I, I'D BE SAD IF ANY OF YOU DISAGREE, THAT, UM, YOU KNOW, THAT A COMPREHENSIVE PUBLIC PARTICIPATION PLATFORM IS, IS NOT A LUXURY. IT'S NOT, UM, I, I THINK IT'S IN 2021. IT IS AN ESSENTIAL TOOL TO OUR DOING OUR JOB AND ERIC DOING HIS JOB, UM, AND, UH, MAKING SURE THAT WE LEAVE OUR CONSTITUENTS IN A BETTER PLACE. AND SO, UM, THIS ALL SOUNDS VERY HEADY AND LOFTY, BUT THAT'S BECAUSE IT IS HEADY AND LOFTY WORK. IT'S ONE OF THE MOST IMPORTANT THINGS THAT LAURA, I THINK YOU'RE EVER GONNA TOUCH. UM, AND, UM, YOU KNOW, AND I DON'T THINK THAT WE'D BE ABLE TO GET TO WHERE WE ARE TODAY IF, IF IT WEREN'T WITH, UH, YOUR PARTNER CRAIG HOPKINS THERE, UH, PUSHING US ACROSS THE LINE. NOW, ALL THAT SAID, UH, COUNCILMAN SANDOVAL IS ABSOLUTELY CORRECT, RIGHT? EVEN THOUGH THESE SHOES ARE FANCY, UH, YOU KNOW, WE STILL GOTTA FEEL COMFORTABLE WALKING AROUND IN THEM. UM, SHE, SHE SAID IT MUCH BETTER THAN I DID, BUT, UM, AND, UH, SO I, I, IF ONE OF US IS NOT COMFORTABLE WITH IT, UM, I THINK WE NEED TO WORK DOUBLE TIME ON MAKING SURE THAT, THAT WE [02:25:01] BRING, YOU KNOW, THOSE COLLEAGUES, ALL OF THEM TOGETHER IN THIS. 'CAUSE THE ONLY WAY THIS WORKS IS IF EVERYBODY IS, IS SINGING OFF THE SAME HYMNAL, RIGHT? AND SO, UM, COUNCILWOMAN SANDOVAL, I, I LOVE IQ. UH, I THINK IQ HAS BEEN, IS, IS ONE OF THE MOST IMPORTANT TOOLS THAT WE'VE GOT IN OUR OFFICE. AND, YOU KNOW, UH, A TEAM OF HORSES COULDN'T DRAG, UH, YOU KNOW, I, ME AWAY FROM IQ UNLESS, UH, SOMEBODY CAN GUARANTEE ME THAT WHAT I'M GONNA GET IS EXACTLY WHAT, YOU KNOW, THE, THE FUNCTIONALITY AND THE FEATURES THAT IQ OFFERS. UM, AND I'M, I'M CONFIDENT I'M GETTING THAT, BUT, UM, I, I, I STILL WANNA HEAR, UM, UNANIMITY ON THIS COUNCIL AS WE MOVE FORWARD. I, I THINK IT'S REALLY IMPORTANT. UH, BUT ANYWAY, THANK YOU GUYS. THIS, THIS IS VERY IMPORTANT. I THINK, I THINK YOU'VE GOT, YOU'VE DONE A GREAT JOB. THANK YOU. THANK YOU. COUNCIL MEMBER. COUNCIL MEMBER VINNO. THANK YOU, MAYOR. UM, I WANT FIRST THANK THE, UH, EVALUATION COMMITTEE. UH, I, I AM GRATEFUL FOR THE FOLKS, UH, LIKE OUR CITY CLERK AND CHIEF INFORMATION OFFICER, UM, TO, TO, UH, HAVE PEOPLE AT THE SAME TABLE AS RESIDENTS LIKE, UH, CYNTHIA SPIELMAN FROM TIER ONE. UH, I'M GLAD TO SEE THE PLATFORM WILL BE AVAILABLE IN MULTIPLE LANGUAGES. I'M ALSO SUPPORTIVE OF AN ON ONGOING EVALUATION COMMITTEE, SO I WAS PLEASED TO, TO SEE THAT EACH DISTRICT WILL HAVE THE OPTION TO, TO PLACE A STAFF MEMBER ON THE COMMITTEE. WELL, I KNOW THAT THE STAFF IS STILL WORKING THIS OUT, BUT I WOULD LIKE TO SEE SOME NUMBERS NEXT TO THE INDICATORS AS WELL. I LOOK FORWARD TO THE IMPLEMENTATION OF THE PLATFORM, AND I TOO, I, I AGREE. I, I THINK THAT THIS COULD BE, THIS IS SOMETHING I WOULD SUPPORT. UH, I, I, I AGREE WITH COUNCILWOMAN SANDOVAL ON IQ INTEGRATION. UH, IN FACT, IN 2015, UM, JUST SOME RECOGNITION FOR, UH, MY CHIEF OF STAFF, JAY PESKY, WHO HELPED IN, UH, CREATE OUR OWN C R M SYSTEM BECAUSE ONE DID NOT EXIST, AND WE SHARED IT WITH, WITH OTHER OFFICES. UH, SO WE, WE WELCOME THIS APPROACH. IT'S, IT'S, IT'S WORKED FOR US AND, UH, LOOK FOR THE IMPROVEMENTS. UM, ALSO, I'D BE REMISS IF I DIDN'T INCLUDE, UH, SOME, SOME, SOME GREAT FEEDBACK I JUST RECEIVED FROM, UH, JESSICA GUERRERO, UH, REGARDING GETTING MORE FEEDBACK AND ENGAGEMENT, UH, BEYOND DIGITAL ENGAGEMENT. AND THAT'S, UH, BEING INCLUSIVE AND CONSULTING WITH MEMBERS OF OUR BOARDS AND COMMISSIONS AS WELL. THESE, UH, COMMUNITY MEMBERS, UH, SP SPECIFICALLY, THOSE WITH RELEVANT LIVED EXPERIENCES, I THINK COULD BE VERY, VERY HELPFUL IN THAT. AND THE, THE RISK MITIGATION PROGRAM STAKEHOLDER GROUP HAS PROVEN, UH, TO BE A, A, A GREAT STANDING BOARD, A GREAT, UH, GROUP TO, UH, HELP US, UH, UM, UNDERSTAND THIS KIND OF ENGAGEMENT. SO, UM, YOU KNOW, I LOOK FORWARD TO, UH, THE WORK AHEAD. THANKS, MAYOR. THANK YOU. COUNCIL MEMBER VINNO, COUNCIL MEMBER ANDREW SULLIVAN. THANK YOU, MAYOR. UM, THANK YOU, LAUREN. THANK YOU, CRAIG. UH, THE QUESTION THAT I HAVE WHEN IT COMES TO, UH, THE PORTAL, AND I KNOW THAT YOU SAID IT'S A TWO-WAY CONVERSATIONAL PIECE, WOULD MEMBERS OF THE COMMUNITY BE ABLE TO UPLOAD EITHER A VIDEO COMMENT AND OR PICTURES AND OUR PICTURES THAT WOULD BE DEPARTMENT SPECIFIC? UM, AS IT RELATES TO IF THEY HAVE A 3 1 1 CALL, THEY HAVE A REFERENCE NUMBER, BUT NOTHING HAS BEEN DONE. CRAIG, WHY DON'T YOU TAKE THAT ONE? YEAH, YEAH. SO THE ANSWER WOULD BE YES. UH, COUNCILWOMAN WE, THAT PART OF THAT TWO-WAY CONVERSATION IS NOT ONLY FOR US TO PUSH INFORMATION OUT, BUT FOR THE RESIDENT TO SHARE INFORMATION IN. AND I THINK THEY'RE, THINK OF THE CONCEPT OF A HYPERLINK. IF SOMEBODY ALREADY KNOWS THEIR 3 1 1 WORK ORDER NUMBER, THEN THE SYSTEM, YOU DON'T, THAT'S NOT A MANUAL PROCESS ANYMORE. THE SYSTEM KNOWS WHERE TO FIND THAT INFORMATION. SO WE WOULD EXPECT THAT TO BE A BACK AND FORTH. BUT THE POINT OF CLARITY IS, WE, WE CAN'T WORK IN AN ANONYMITY ANYMORE, RIGHT? SO WE NEED THE RESIDENT TO SAY, THIS IS WHO I AM AND THIS IS MY PROFILE, SO WE CAN HAVE THAT CONVERSATION BACK AND FORTH. OKAY. AWESOME. UM, AND THEN WHEN IT COMES TO THE PUBLIC COMMENT PORTION OF, OF NOW BEING IN THIS VIRTUAL WORLD, WE KNOW THAT SOME THINGS THAT WE HEAR IS THAT IT'S HARD TO CALL IN. IT'S HARD TO GET, UM, THEIR, THEIR VOICES HEARD. SO IS THIS A PLATFORM THAT WE WOULD THEN BE ABLE TO USE WITHIN THE PUBLIC COMMENT, UH, SECTION TO WHERE THE PEOPLE CAN UPLOAD THE, THE INFORMATIONAL PIECE THEY WANT US TO KNOW, AND THEN WE CAN PLAY IT DURING A SPECIFIC TIME OF PUBLIC COMMENT OR, UM, HAVE A LISTENING SESSION? OR HOW CAN THIS RELATE TO HAVING THE PUBLIC COMMENT BE ACTUALLY HEARD? SURE. SO COUNCILWOMAN THIS, UH, GOOD QUESTION. THIS PLATFORM DOES INCLUDE FUNCTIONALITY OF HAVING THE VIRTUAL COMMENT SYSTEM LIKE WE CURRENTLY HAVE WITH OUR AGENDAS, BUT CRAIG, MAYBE YOU CAN SPEAK [02:30:01] TO SOME OF THE SPECIFICS ON THAT AS WELL. YEAH, I DON'T WANNA OVERSELL ON THIS PART OF THE PLATFORM COUNCILWOMAN, BECAUSE PUBLIC COMMENT IS HARD, UM, MM-HMM. . AND SO WE HAVE HAD SOME CONVERSATIONS WITH THE VENDOR ABOUT WHAT WE DO TODAY, AND I THINK WHAT WE'LL GET IS MORE BACKEND EFFICIENCIES FOR THE CITY STAFF TODAY ABOUT HOW THEY MANAGE WHO'S IN QUEUE AND HOW TO TAKE CARE OF THAT. BUT WE'VE YET TO SEE KIND OF A BETTER WAY TO DO THE PUBLIC FACING OF PUBLIC COMMENTS. SO WE WILL KEEP THAT IN MIND AS WE GO THROUGH THIS, BUT IT'S, YOU KNOW, I DON'T WANT TO OVERSELL THAT PART. OKAY. AND THEN MY LAST QUESTION THAT I HAVE, I KNOW A LOT OF OUR RESIDENTS HAVE ALWAYS HAD THE QUESTION OF WHAT IS BEING BUILT HERE, AND WHEN IT COMES DOWN TO DEVELOPMENTAL SERVICES, IF THERE'S NO REZONING, IT DOESN'T COME TO THE CITY COUNCIL OFFICE, IT DOESN'T REALLY GO TO THE 200, UM, FEET MOST IMPACTED RESIDENTS. WE JUST SEE THINGS POP UP WITH THIS PARTICULAR PORTAL, BE ABLE TO KIND OF SPECIFIC, UM, NARROW DOWN TO THOSE AREAS THAT WE'RE STARTING TO SEE DEVELOPMENT, BUT DOES NOT REQUIRE REZONING. SO I WOULD SAY IN CONCEPT, YES, NOT PROBABLY IN THE NEXT SEVERAL MONTHS THAT WE'RE TALKING ABOUT PUTTING THIS IN PLACE PLACE, BECAUSE THAT REQUIRES, UM, UM, WE'VE ALWAYS HAD THE CONCEPT OF I'M PART OF A HOMEOWNERS ASSOCIATION, SO I WANNA SEE THE THINGS THAT ARE GOING ON AROUND MY AREA OF THE CITY. SO I DO WANT TO SEE ZONING CHANGES, OR I DO WANNA SEE, SO I CAN SIGN UP FOR THOSE TOPICS. BUT WHAT THAT REQUIRES ON OUR PART IS EITHER, AS LAURA SAID, MANUALLY FOR PEOPLE TO PUSH INFORMATION TO YOU OR SYSTEMATICALLY, WE NEED TO BE ABLE TO SAY, WHEN SOMETHING HAPPENS IN THE D S D SYSTEM, IT GETS TRIGGERED AND IT TELLS YOU ABOUT IT. I WOULD SAY THAT'S A LITTLE BIT MORE DOWNSTREAM. SO, UM, LET'S GET THE INITIAL PLATFORM UP AND THEN WE COULD RUN USE CASES LIKE THAT. WHAT OTHER DEPARTMENT SYSTEMS SHOULD BE PROVIDING INFORMATION INTO THIS AS WE GO FORWARD? OKAY. WELL, THANK YOU SO MUCH. I KNOW OUR COMMUNITY IS LOOKING FORWARD TO HAVING THIS COME TO THEM. THANK YOU COUNCILWOMAN SANDOVAL, FOR THE WORK THAT YOU'VE DONE TO PUT THIS FORWARD. I KNOW THIS IS SOMETHING NEEDED FOR BOARDS AND COMMISSIONS SPECIFICALLY, UM, IN THE DISTRICT TWO AREA, BECAUSE PEOPLE HAVE ALWAYS HAD A DIFFICULT TIME APPLYING FOR OUR BOARDS AND COMMISSIONS AND GETTING PEOPLE THAT WE REALLY WANNA SEE SERVED IS NEEDED. AND SO THANK YOU SO MUCH FOR, FOR THIS PLATFORM. THANK YOU, MAYOR. THANK YOU. COUNCIL MEMBER ANDREW SULLIVAN, COUNCIL MEMBER ROSA GARCIA. THANK YOU, MAYOR. THANK YOU LAURA. AND THANK YOU CRAIG. UM, CRAIG, ON PAGE EIGHT, YOU TALK ABOUT IMPLEMENTATION CONSIDERATIONS, PRIVACY AND SECURITY. AND SO THAT IS ONE OF THE THINGS THAT MY TEAM WAS, UH, IN PARTICULAR, UM, INTERESTED IN LEARNING A LITTLE BIT MORE ABOUT. AND SO, UH, WHO WILL HAVE ACCESS TO THIS INFORMATION? IS THERE DIFFERENT LEVELS OF SECURITY ACCESS? UM, CAN, CAN YOU JUST, UH, HELP US, UM, UNDERSTAND A LITTLE BIT BETTER FOR THOSE THAT MIGHT BE CONCERNED ABOUT PRIVACY AND SECURITY? SURE. SO, UM, TWO PARTS OF THIS QUESTION. ONE IS WE'RE ONLY GOING TO ASK THE, THE RESIDENT WILL ONLY GIVE US THE INFORMATION THEY WANT TO GIVE US. ALL WE NEED TO KNOW IS, YOU KNOW, BASICALLY A CONTACT POINT. HOW DO YOU WANT TO BE CONTACTED? UH, SO AN EMAIL, A TEXT MESSAGE, WHATEVER THAT MAY BE. WE'RE NOT GOING TO ASK FOR CREDIT CARD INFORMATION AND SOCIAL SECURITY NUMBER. THAT'S NOT THE INTENT OF THIS, BUT STILL, WE DON'T WANT SOMEONE TO TAKE CRAIG'S NAME AND CRAIG'S EMAIL AND DO SOMETHING WITH IT, RIGHT? SO, UM, THE SECOND PART OF THIS THEN WILL BE KIND OF A TIERED PERMISSION INSIDE OF THE CITY. SO IF, UM, WE WILL ONLY PROVIDE THE INFORMATION THAT THE CITY EMPLOYEE OR COUNCIL STAFF NEEDS TO KNOW IN ORDER TO DO THE FUNCTION. SO THERE WILL BE SOME CENTRAL SECURITY AROUND THE CONSTITUENT MANAGEMENT CORE SYSTEM, THE DATABASE, BUT NOW YOU'LL BE ABLE TO EXTRACT OUT WHAT YOU NEED FOR YOUR SPECIFIC PIECES. SO THINK OF IT AS A TIERED PERMISSIONS. OKAY. WONDERFUL. AND, UM, CRAIG, TO THAT POINT ALSO, UH, SO BOARDS AND COMMISSIONS, AND SO ACCESS TO APPLICATIONS, UM, RESUMES, UH, ET CETERA. SO WILL EVERYBODY HAVE ACCESS, UM, TO THOSE AS WELL? A AGAIN, WE'LL WORK THROUGH THAT, WHO SHOULD GET ACCESS? OKAY. BUT THAT MIGHT BE AN EXAMPLE WHERE THE PEOPLE WHO ARE RESPONSIBLE FOR THE BOARDS OF COMMISSION GET ACCESS TO ALL THE INFORMATION. BUT SOMEBODY ELSE IN D S D, ALL THEY NEED TO KNOW IS IT'S CRAIG AND HIS EMAIL ADDRESS AS AN EXAMPLE. SURE. OKAY. WONDERFUL. AND THEN MY, MY LAST QUESTION, AND SO ONE OF THE THINGS THAT, THAT YOU ALSO HAD ON SLIDE EIGHT IS THE ABILITY TO USE A PLATFORM TO BRIDGE THE DIGITAL DIVIDE. AND SO, AND, AND, AND, UH, YOU CAN CORRECT ME IF I'M WRONG, BUT, UM, I'M ASSUMING THAT THIS IS BECAUSE ALL OF OUR, UM, EMPLOYEES HAVE ACCESS TO TECHNOLOGY, SO WHEN THEY TAKE A CALL, THEY CAN INPUT SOMETHING [02:35:01] INTO THE SYSTEM, BUT WE'RE NOT ADDRESSING THE DIGITAL DIVIDE, PER SE. FOR SOMEONE WHO IS INTERESTED IN APPLYING TO A COMMISSION, UM, AND, AND HAS NOWHERE ELSE TO GO, OTHER THAN CALLING THE COUNCIL OFFICE OR MAYBE VISITING THE FIELD OFFICE, UM, AM I SAFE IN ASSUMING THAT THEY WOULD STILL HAVE TO REACH OUT TO OUR OFFICE TO SUBMIT? I THINK, I THINK WE, WE'VE TALKED ABOUT SOME IN BETWEEN THINGS FOR THAT. I MEAN, UM, STILL FILLING OUT AN APPLICATION AND TURNING AN APPLICATION IN, UH, CAN BE CUMBERSOME, BUT IN SOME CASES, TEXT MESSAGES WORK IN THE DIGITAL DIVIDE AS WELL. SO YOU DON'T HAVE TO ACCESS A COMPUTER AND A WEBPAGE, BUT YOU CAN CLICK A LINK ON A TEXT MESSAGE, GET SOME INFORMATION TO SEND IT FORWARD, UH, OR THAT BECOMES AN EASIER WAY TO SAY, IF YOU DON'T HAVE ACCESS, GO TO LIBRARY X, WE RE RESERVED A SPOT FOR YOU TO GO TO A COMPUTER AND DO SOMETHING. SO I THINK, UM, WE'LL ALWAYS HAVE THE PROBLEM WITH THE DETAILED FILL OUT AN APPLICATION COMPONENT. WE SHOULD KEEP TALKING ABOUT THE BEST WAY TO SOLVE THAT. THIS JUST GIVES US THE OPPORTUNITY TO WORK IN MULTIPLE CHANNELS. OKAY. THANK YOU. CHRIS. IF I, YEAH, GO AHEAD. IF I MIGHT COUNCILWOMAN, JUST TO ADD TO THAT TOO, I THINK ONE OF THE PIECES OF THIS THAT WE SHOULD ALL RECALL TOO IS THAT THIS IS INTENDED TO BE THE TOOL FOR STAFF TO UTILIZE. SO AS YOU MENTIONED, IF THE RESIDENT CALLS IN, UM, AND PROVIDES THEIR PHONE NUMBER FOR FOLLOW UP, UM, AND NOTES ON THERE, PLEASE DON'T EMAIL ME. I DON'T HAVE AN EMAIL ADDRESS. WE'LL KNOW TO ONLY CONTACT THEM BY PHONE. WHEN WE THINK ABOUT THAT IN TERMS OF THE PANDEMIC, WE, WE WORKED WITH YOUR OFFICE AND WITH DISTRICT FIVE AND SOME OTHERS AS WELL, TO DO ROBOCALLS WHEN WE NEEDED TO GET CRITICAL INFORMATION OUT, UM, IMAGINE IF WE HAD ALREADY HAD THAT DATABASE BUILT WITH PHONE NUMBERS THAT WE KNEW WE NEED TO REACH THESE FOLKS BY PHONE. THEY DON'T HAVE ANY OTHER WAY OF BEING CONTACTED. IT ALLOWS US TO BETTER TARGET THAT MESSAGING. SO THAT'S ALSO WHAT WE MEAN BY BRIDGING THAT DIGITAL DIVIDE IS MAKING SURE WE DON'T LOSE OUT ON ANYBODY WHO IS NOT ABLE TO CONTACT US ANYWAY, BUT BY THE PHONE. OKAY. UM, WONDERFUL. YEAH, AND THAT WOULD BE THE ONLY THING. AND AND I THINK THAT IT ALWAYS, UM, COMES BACK TO HOW, HOW DO WE CONTINUE TO BRIDGE THAT, RIGHT? OR, OR TO, UM, HELP ACCESS AND YES, I BELIEVE THAT, YEAH. YEAH. AND YOU'RE RIGHT, UM, CRAIG AND, UH, IN TEXTING AND, AND IN CALLING, ET CETERA. UM, BUT I JUST WANT TO BE, UM, YOU KNOW, RE REMIND PEOPLE ALWAYS RIGHT, THAT, UH, IF, IF WE'RE SAYING THAT ONE OF OUR GUIDING PRINCIPLES IS TO BE INCLUSIVE AND AND ACCESSIBLE, RIGHT? HOW, HOW DO WE DO THAT? AND SO WITH THAT COMES THE, UM, A D A COMPONENT. AND SO I I, I'M, I'M SURE THAT YOU ALL HAVE THAT AS, AS WELL, UM, FIGURED OUT, UH, INTO THIS PROCESS, CORRECT? YEAH. SO SIGNIFICANT PART OF OUR REQUIREMENTS WERE A D A ACCESSIBILITY AND A LOT OF THOSE OTHER STANDARDS THAT GO WITH IT. YES. OKAY, WONDERFUL. SO, SO I'M, I'M ASSUMING IT'S GOT LIKE A, A TEXT, UM, UH, UH, OR, OR A SPEECH VERSION THAT, UM, KIND OF ROLLS OUT AND, UM, ALL OF THAT STUFF, UH, I GUESS, YES, AND, AND I, AND I WILL THROW A LITTLE PLUG IN, UH, THE NEW WEBPAGE THAT WE'VE BEEN BUILDING WITH COVID AND ALL THOSE PAGES ARE ALSO COMPLIANT WITH THAT AS WELL. SO A LOT OF WHAT WE'RE DOING IS HEADING IN THAT DIRECTION. PERFECT. SOUNDS GOOD. GOOD. THOSE ARE MY QUESTIONS. THANK YOU SO MUCH. UH, CRAIG AND LAUREN, THANK YOU. MAYOR COUNCILWOMAN, CAN I ADD, THIS IS TINA FLORES, CITY CLERK. UM, WE HAVE OUR RECORDS FACILITY THAT FREE PARKING IS AVAILABLE. WE DO HAVE A COMPUTER THERE INDIVIDUALS CAN USE. WE ALSO HAVE ONE HERE AT CITY HALL THEY CAN USE. BUT FOR THOSE THAT ARE AFRAID TO COME OUT TO THE OFFICE, EITHER OFFICE, THEY CAN CALL MY OFFICE, MY STAFF WILL HELP THEM AND, UH, ENTER THE DATA FOR THEM THAT THEY'RE WILLING TO PROVIDE. AND, UH, WE CAN CERTAINLY HELP THOSE THAT, THAT NEED HELP, UH, WITH THE COMPUTER. THAT'S IMPORTANT AND I APPRECIATE IT. AND THEN, UM, CRAIG, I DID FORGET ONE THING. WAS THERE A PROTOTYPE OR A SAMPLE, A DUMMY SYSTEM THAT OUR, UM, OUR, UH, STAFFERS GOT TO USE AND PLAY WITH? NO, WE WENT THROUGH SOME TYPICAL, UM, SOFTWARE DEMOS IN THAT KIND OF SENSE THAT WE GOT TO SEE IT THROUGH THERE. BUT IN, UM, SORRY, NOW I'M, I'M DOING TIMELINES IN MY HEAD. SO IN, IN THE MARCH APRIL TIMEFRAME, WE WILL GET TO START SEEING SOME OF THIS ACTUALLY ON OUR SYSTEMS. OKAY. WONDERFUL. THANK YOU SO MUCH. I APPRECIATE IT. THANK YOU, MAYOR. THANK YOU. COUNCIL MEMBER ROCHE GARCIA, UM, WE'RE GONNA MOVE OUR EXECUTIVE SESSION ITEMS, UH, TO TOMORROW. UM, SO DON'T LEAVE. UH, LET ME READ THE SCRIPT REAL QUICK. UH, THE TIME IS, UH, 4:43 PM EXECUTIVE SESSION. ITEMS THAT WERE POSTED FOR TODAY WILL BE CARRIED OVER UNTIL THE CITY COUNCIL MEETING TOMORROW, THURSDAY, JANUARY 21, AND WILL BE CONSIDERED AT ANY TIME DURING TOMORROW'S CITY COUNCIL MEETING. TIME IS NOW FOUR 40, UH, 4:00 PM AND TODAY'S MEETING IS NOW IN RECESS. HOWEVER, [02:40:01] BEFORE YOU LOG OFF, WE DO HAVE ONE SPECIAL BIRTHDAY TO CELEBRATE THE BIG FIVE. OH, I'M TOLD FROM COUNCIL MEMBER ROBERTO TREVINO. SO, UM, LET'S SING OUR CACO HAPPY BIRTHDAY TO COUNCIL MEMBER TNO. HE'S SO OLD. HAPPY BIRTHDAY EVERYBODY TO YOU, YOU GUYS ANYMORE? SHOOT. I WAS ON MUTE. I WAS ON MUTE THE WHOLE TIME. THANK GOD. WHAT'S YOUR HIGHEST? THANK YOU GUYS. THANK YOU. ALRIGHT. ALL RIGHT. OKAY, EVERYBODY, UH, WE HAVE A FIVE O'CLOCK CITIZENS TO BE HEARD. UM, SEE EVERYBODY BACK AT THAT TIME. * This transcript was created by voice-to-text technology. The transcript has not been edited for errors or omissions, it is for reference only and is not the official minutes of the meeting.