* This transcript was created by voice-to-text technology. The transcript has not been edited for errors or omissions, it is for reference only and is not the official minutes of the meeting. [00:00:23] DENISE, YOU ARE ON MUTE. CAN YOU HEAR ME RIGHT NOW? COUNCIL MEMBER ANDREW SULLIVAN. COUNCIL MEMBER . COUNCIL MEMBER SANDOVAL PRESENT. COUNCIL MEMBER PERRY HERE. AND CHAIRWOMAN CAB HDA. HERE. WE HAVE A QUORUM. THANK YOU, DENISE. GOOD MORNING EVERYONE. WELCOME TO OUR FIRST PUBLIC SAFETY COMMITTEE MEETING FOR 2021. I'M EXCITED ABOUT TODAY'S MEETING TODAY SO WE CAN CONTINUE THE MOMENTUM WE'VE CREATED, AND I LOOK FORWARD TO PRODUCING CHANGE WITH YOU GUYS AND, AND LASTING RESULTS THIS YEAR. [1. 21-1352] THE FIRST ITEM IN OUR AGENDA IS THE APPROVAL OF THE MINUTES FROM OUR DECEMBER 15TH, 2020 MEETING. DO I HAVE A MOTION? AND SECOND FOR APPROVAL? MOTION TO APPROVE. DID I HEAR A SECOND? OH, OKAY. I SEE. UH, COUNCILWOMAN SANDOVAL IS, IS, UH, SECONDING THE MOTION, UM, WITH A MOTION AND A SECOND. ALL THOSE IN FAVOR, PLEASE SAY AYE. AYE. AYE. ALL THOSE OPPOSED SAY NAYYY. UM, WITH A, THE, THE DECEMBER 15 MINUTES HAVE BEEN APPROVED. WE'LL NOW MOVE ON TO PUBLIC COMMENT. I UNDERSTAND THAT THERE WEREN'T ANY, UH, SPEAKERS SIGNED UP TODAY. I JUST WANNA MAKE SURE BEFORE WE MOVE FORWARD WITH WILL. WERE THERE ANY SPEAKERS THAT SIGNED UP? NO, MA'AM. OKAY. THANK YOU, MA'AM. MM-HMM. . [2. 21-1350] OKAY. ITEM TWO ON OUR AGENDA IS A BRIEFING AND POSSIBLE ACTION ON THE POLICE SERVICES REVIEW COMMUNITY ENGAGEMENT STRATEGY. TAKE IT AWAY, MARIA. GOOD MORNING, MADAM CHAIR AND MEMBERS OF THE PUBLIC SAFETY COMMITTEE. UH, THIS MORNING. WE HAVE TWO IMPORTANT ITEMS THAT WE WANT TO BRIEF YOU ON THIS WORK THAT WE ARE GONNA PRESENT TO Y TO, TO YOU TODAY WAS BRIEFLY INTRODUCED AT THE DECEMBER 15 MEETING WHEN WE TALKED ABOUT OUR WORK PLAN FOR THE REVIEW OF POLICE SERVICES THAT WAS INTRODUCED BY THE CITY MANAGER AS FAR OF THE PROPOSED BUDGET BACK IN AUGUST OF 2020. SO THE TWO ITEMS THAT WE ARE PRESENTING TO YOU TODAY, ONE IS OUR COMMUNITY ENGAGEMENT EFFORT ON HOW WE GONNA OBTAIN COMMUNITY INPUT TO DETERMINE POTENTIAL POLICE SERVICES THAT COULD HAVE AN ALTERNATIVE RESPONSE TO THE WAY THAT WE PROVIDE THOSE, UH, SERVICES TO OUR COMMUNITY. TODAY, I WANT TO THANK, UH, THE TEAM THAT PARTICIPATED IN THIS PROCESS, OUR GOVERNMENT AND PUBLIC AFFAIRS, UH, LAURA MAYS, ASSISTANT DIRECTOR, AS WELL AS VERTA RODRIGUEZ FROM, UH, THE SAME DEPARTMENT. UM, ALSO, UH, DAVID MCCAREY, UH, OUR ASSISTANT CITY MANAGER, SAN GIBBS, OUR, UH, EQUITY, UM, OFFICER FOR THE CITY. UH, UH, DR. BRIDGER ALSO ASSISTED IN THIS PROCESS, OUR CITY ATTORNEY'S OFFICE, AND LISA GOVIA AND LIZ PROVINCIO, AND OF COURSE, THE POLICE DEPARTMENT, UH, FOR THEIR ASSISTANCE. AS WE PUT TOGETHER, WHAT YOU'RE GOING TO SEE TODAY, UM, WE ALSO HAVE JUST A CALL TO YOUR ATTENTION. UH, CHRIS, UH, HAM ON, ON THE CALL. HE IS THE REPRESENTATIVE OF E T C, WHICH IS A, A PROFESSIONAL FIRM THAT WILL BE ASSISTING US WITH THE, UH, SURVEY INSTRUMENT THAT WE ARE GONNA PRESENT TO THE COMMUNITY TODAY, WHICH IS THE SECOND ITEM WITH ON THE AGENDA. SO, WITH THAT, I'M GONNA TURN IT OVER TO LAURA MAYS, UH, WITH OUR GOVERNMENT AND PUBLIC AFFAIRS TO WALK US THROUGH THAT, UH, COMMUNITY ENGAGEMENT PROCESS, PROCESS. AND, UH, WE'LL BE HAPPY TO, TO ADDRESS QUESTION IF, UM, CHAIRWOMAN, IF YOU WOULD LIKE FOR US TO DO BOTH, UM, ITEMS BACK TO BACK. WE CAN DO THAT AS THEY'RE SO LINKED TOGETHER AND THEN TAKE QUESTIONS AT THE END. UM, THAT WOULD BE YOUR PREFERENCE. UM, BUT WE CAN START WITH ITEM NUMBER ONE. UH, I, I PREFER THEM SEPARATELY, PLEASE. VERY GOOD. THANK YOU, LAURA. THANK YOU. GREAT. THANK YOU, MARIA. AND LAUREN, IF I COULD GET THE PRESENTATION UP. UM, THANK YOU, MADAM CHAIR AND MEMBERS OF THE PUBLIC SAFETY COMMITTEE FOR ALLOWING US TO BRIEF YOU THIS MORNING. UM, JUST TO BRIEFLY INTRODUCE MYSELF, AS MARIA MENTIONED, I'M LAURA MAYS, ASSISTANT DIRECTOR OF GOVERNMENT AND PUBLIC AFFAIRS. ALSO JOINING ME FOR THIS PRESENTATION IS RODRIGUEZ. SHE'S OUR NEW EXTERNAL AFFAIRS MANAGER IN GOVERNMENT AND PUBLIC AFFAIRS. UM, YOU, OF COURSE, MANY OF YOU MET HER YESTERDAY DURING [00:05:01] THE CHECK COMMITTEE MEETING. MANY OF YOU RECOGNIZE HER WORK ON THE CENSUS, AND SHE WILL BE HELPING SPEARHEAD PUBLIC ENGAGEMENT, UM, FOR THE CITY AND THE INSTRUMENTAL IN THIS PROCESS. NEXT SLIDE. SO, OUR COMMUNITY ENGAGEMENT GOAL, AS, AS MARIA MENTIONED, THIS WAS LAID OUT AS PART OF THE CITY MANAGER'S PROCESS TO REVIEW POLICE SERVICES. AND WHAT WE WANT TO DO IS GATHER INPUT FROM THE COMMUNITY TO INFORM RECOMMENDATIONS TO YOU, THE CITY COUNCIL PUBLIC SAFETY COMMITTEE, ON THE COMMUNITY'S EXPECTATIONS OF THE ROLE OF POLICE AND POTENTIAL RESPONSE ALTERNATIVES TO RESPONDING TO CALLS. NEXT SLIDE. THE PLAN THAT WE ARE GOING TO PUT BEFORE YOU TODAY, UM, HAS A VARIETY OF DIFFERENT FORMATS TO GATHER INPUT FROM THE COMMUNITY. UM, WE DID THIS BECAUSE, ALTHOUGH WE ARE OF COURSE STILL, UM, IN THE C OVID 19 PANDEMIC, WE'VE LEARNED SOME LESSONS ABOUT PUBLIC ENGAGEMENT OVER THE PAST YEAR, UM, THROUGH THE BUDGET PROCESS AND THROUGH OTHER SURVEYS AND STUFF THAT THE CITY HAS HOSTED. UM, SO THIS PLAN HAS ELEMENTS THAT ARE DIGITAL. IT HAS ELEMENTS THAT ARE DONE BY PHONE. IT HAS SOME GRASSROOTS COMPONENTS, AND IT LOOKS AT, UM, THE STUDY THESE POLICE SERVICES IN A VARIETY OF FORMATS. SO WE'LL BE LOOKING AT POLICE ENCOUNTERS AND GOING THROUGH THESE ITEMS OF A SCIENTIFIC SURVEY, SOME DISTRICT SPECIFIC NEIGHBORHOOD MEETINGS, COMMUNITY CONVERSATIONS, AND A SPANISH LANGUAGE EVENT THAT WE'RE CALLING A COMMUNITY COMMUNITY, , TELEPHONE TOWN HALL MEETINGS, STAKEHOLDER GROUP MEETINGS, AND OF COURSE, FOCUS GROUPS AS WELL WITH ACTUAL USERS OF SS A P D SERVICES. THIS COULD BE ANYTHING FROM PEOPLE WHO HAVE FILED, UM, WHO HAVE REQUESTED CALLS FOR SERVICE, WHO MAYBE WERE VICTIMS TO EXPERIENCE SERVICES OF THE POLICE DEPARTMENT, UM, AND OTHER, OTHER FOLKS THAT HAVE, UM, RECEIVED S A P D SERVICES. WE'LL ALSO BE LOOKING AT TRANSPARENCY AND DATA AND STUDYING THE DIGITAL INFORMATION AND OTHER INFORMATION, INFORMATION THAT PD SHARES THROUGH THEIR WEBSITE AND SOCIAL MEDIA. AND WE'LL BE LOOKING AT RESPONSE ALTERNATIVES. NEXT SLIDE. UM, JUST TO GO OVER THE TIMELINE, THIS IS A PRETTY EXTENSIVE CAMPAIGN THAT WE'RE FITTING INTO THE SPRING OF THIS YEAR. UM, AND BECAUSE THERE ARE A LOT OF ELEMENTS TO THIS THAT WILL HIGHLIGHT FOR YOU THROUGHOUT THIS PRESENTATION. UM, THE FIRST THING THAT WE'LL BE STARTING WITH IS A SCIENTIFIC SURVEY IN FEBRUARY, NEIGHBORHOOD MEETINGS, COMMUNITY CONVERSATIONS, THE TELEPHONE TOWN HALL MEETINGS AND STAKEHOLDER GROUPS WILL CONTINUE THROUGH MARCH, APRIL, AND SOME THROUGH MAY AS WELL. NEXT SLIDE. AS MARIA MENTIONED, WE WILL GO THROUGH THE SURVEY IN THE, UH, SECOND ITEM ON THIS AGENDA. UM, SO JUST TO BRIEFLY COVER THAT WITH YOU, WE HAVE CONTRACTED WITH THE E T C INSTITUTE TO CONDUCT A SCIENTIFIC SURVEY. UM, E T C HAS EXTENSIVE EXPERIENCE IN LOCAL GOVERNMENT SURVEYS. WE'VE WORKED WITH THEM ON THE CITY OF SAN ANTONIO'S COMMUNITY SURVEY, AND THOSE RESULTS WILL BE, WILL BE PRESENTED TO THE PUBLIC SAFETY COMMITTEE AND THE FULL CITY COUNCIL MEETING. UH, ONE OF THE BENEFITS TO CONTRACTING WITH E T C IS THAT WE ARE ABLE TO TAKE A FEW QUESTIONS AND COMPARE OURSELVES TO OTHER MAJOR, MAJOR CITIES. UH, BUT WE'LL COVER THAT MORE IN THE NEXT ITEM ON THE AGENDA. NEXT SLIDE. UH, SO WITH THAT, LET ME TURN IT OVER TO BENEFIT TO WALK YOU THROUGH THE NEIGHBORHOOD MEETING. THANK YOU, LAURA. AND GOOD MORNING MAD CHAIR AND COUNCIL MEMBERS. UH, THE FIRST COMMUNITY ENGAGEMENT OPPORTUNITY, WHICH I'D, I'D LIKE TO SHARE WITH YOU IS SPECIFICALLY RELATED TO GATHERING INPUT FROM RESIDENTS, UH, WITHIN YOUR DISTRICTS. UH, WE WERE PROPOSING TO HAVE ONE MEETING FOR DISTRICT, AND THESE WOULD BE CENTERED AROUND THE MEETINGS WHICH YOU HOST WITH THE PRESIDENTS OF THE NEIGHBORHOOD ASSOCIATIONS IN YOUR DISTRICT. UH, AS WE CONTINUE TO GATHER COMMUNITY INPUT BEYOND THE QUANTITATIVE SURVEY, UH, WE FEEL THAT THE PRESIDENTS OF THE NEIGHBORHOOD ASSOCIATIONS ARE IDEAL PARTICIPANTS IN THAT, UH, THEY ARE AWARE OF THE NEEDS OF, UH, YOUR RESIDENTS AND, UH, THE NEIGHBORHOODS WITHIN EACH OF YOUR DISTRICTS. UH, SO THE STRUCTURE FOR THE MEETING WOULD BE A PANEL THAT CONSISTS OF, UH, COUNCIL MEMBERS AND, UH, STAFF FROM THE CITY MANAGER'S OFFICE, UH, WHERE THE PANEL WOULD PRESENT FINDINGS, UH, FROM THE QUANTITATIVE STUDY. UH, THERE WOULD BE A DISCUSSION PORTION TO THE MEETINGS, WHICH WOULD BE MODERATED, UH, TO IDENTI TO LOOK AT WHAT THE IMPLICATIONS OF THOSE FINDINGS WOULD BE. WE WOULD PROVIDE PROMPTS TO, TO HAVE A GUIDED DISCUSSION. HOWEVER, UH, THE TONE AND FEEL FOR THE MEETINGS WOULD BE CONVERSATIONAL IN NATURE, UH, WHICH, UH, THIS WILL ALLOW FOR A TWO-WAY DIALOGUE WITH YOUR RESIDENTS. UH, THE GOAL FOR THE MEETING, UH, WOULD BE TO ADD ANOTHER LAYER OF INFORMATION TO THE DISCUSSIONS RELATED TO COMMUNITY EXPECTATIONS OF CENTERED AROUND POLICE ENCOUNTERS OF THESE QUALITATIVE DISCUSSIONS. UH, PROVIDE FOR A MORE IN-DEPTH CONVERSATION ON SOME OF THOSE FINDINGS, GETTING US A DEEPER DEPTH IN THAT INFORMATION, AND ADD CONTEXTUAL RICHNESS, UH, [00:10:01] AGAIN, TO WHAT WE'VE LEARNED FROM THE STUDY. AND THEN AUGMENT THAT WITH THE CONVERSATIONS WITH, UH, INDIVIDUALS FROM YOUR SPECIFIC DISTRICTS. UH, SO ON THE NEXT SLIDE, UH, THE ENGAGEMENT OPPORTUNITY THAT WE'RE PROPOSING HERE, UH, IS TO HOST FOUR COMMUNITY-WIDE CONVERSATIONS. NOW, THESE COMMUNITY-WIDE MEETINGS ARE WHERE WE BEGIN TO CAST A WIDER NET ON WHO WOULD PARTICIPATE. UH, THE MEETINGS WOULD BE, UH, MADE UP OF DIVERSE GROUPS OF PEOPLE, A CROSS SECTION OF, OF OUR COMMUNITY. UH, NOT ONLY WOULD THE DIVERSITY BE GEOGRAPHICALLY, BUT IT, AND DEMOGRAPHICALLY, BUT, UH, WE BELIEVE THAT IT WOULD ALSO PROVIDE DIVERSITY IN MINDSETS, UH, THE DIVERSITY. UH, IT WOULD INCLUDE INDIVIDUALS THAT HAVE DIFFERING OPINIONS OF WHAT THEIR EXPECTATIONS FOR POLICE SERVICES AND ENCOUNTERS IN THE COMMUNITY WOULD BE. SO, AGAIN, CASTING A WIDER NET IN, IN TERMS OF WHO WOULD PARTICIPATE. AND WE HOPE TO CREATE A SPACE TO HAVE THESE DIALOGUES. EVEN, UH, IF THERE ARE DIFFERING OPINIONS, THE PLATFORM OF THE MEETING WOULD BE VIRTUAL. UH, WE WOULD, EXCUSE ME, UH, ALSO HAVE, UH, AN OPPORTUNITY FOR THOSE WHO MAY NOT HAVE ACCESS TO COMPUTERS. UH, THE OPPORTUNITY TO, UH, GO TO OUR CITY LIBRARIES, UH, AND, UH, PARTICIPATE IN A SOCIALLY DISTANT MANNER. OF COURSE. UM, THE STRUCTURE OF THESE PARTICULAR MEETINGS WOULD BE, AGAIN, A BRIEF PRESENTATION BY CITY STAFF OF THIS SURVEY FINDINGS. A UNIQUE ASPECT TO THESE COMMUNITY-WIDE CONVERSATIONS WILL BE THE USE OF TECHNOLOGY TO HELP US RECREATE WHAT WE THINK ARE VERY SUCCESSFUL COMPONENTS OF LIVE MEETINGS, WHICH ARE THE TABLE DISCUSSIONS. BUT UNFORTUNATELY, UM, DUE TO THE SITUATION WE'RE IN, UH, WE'RE HAVING TO FIND ALTERNATIVE WAYS OF RECREATING THAT, AND WE CAN DO THAT ON WEB CALLS, UH, BECAUSE WE CAN CREATE BREAKOUT SESSIONS WITHIN THESE CALLS AND HAVE INDIVIDUALS HAVE SMALLER DISCUSSIONS, UH, THROUGH THESE, UH, BREAKOUTS, UH, GROUPS. UM, THE, UH, BREAKOUT SESSIONS WOULD HAVE MODERATED DISCUSSIONS WHERE WE WOULD PROVIDE, UH, PROMPTS TO GUIDE THAT DISCUSSION. BUT AT THE END OF THOSE BREAKOUT SESSIONS, WE WOULD BRING PARTICIPANTS BACK INTO WHAT IS CALLED THE VIRTUAL, THE BIG VIRTUAL MEETING ROOM FOR READOUTS, AND ALLOW OTHER PARTICIPANTS TO HEAR WHAT WAS DISCUSSED IN, IN THE DIFFERENT BREAKOUT ROOMS. UM, WE WILL ALSO HAVE AN, WE WILL ALSO LEVERAGE TECHNOLOGY IN A, IN AN, IN AN ADDITIONAL WAY BY HAVING LIVE AUDIENCE POLLINGS DURING THE MEETINGS. AND THIS IS WHERE PARTICIPANTS CAN, UH, PARTICIPATE IN HOLDS BY USING, UH, THEIR TELEPHONE. AND THE RESPONSES GET AGGRAVATED WITHIN MINUTES, AND WE'RE ABLE TO SEE THOSE RESPONSES, UH, VISUALLY PRESENTED THROUGH, UH, THE TELEPHONES THAT THEY'VE USED. AND THEN, UH, WE PRESENT, WE CAN PRESENT THEM ON SCREEN. AND WHAT THIS DOES, IT ADDS ANOTHER LAYER OF VALUABLE INFORMATION THAT WE CAN GET, UH, IN REAL TIME. AND, FOR EXAMPLE, IF WE WANTED TO USE SOME OF THE QUESTIONS FROM OUR QUANT SURVEY, UH, TO PULL THE PARTICIPANTS DURING THESE MEETINGS, IT GIVES US A POINT OF COMPARISON. UM, AGAIN, UM, FROM A QUALITATIVE PERSPECTIVE, UM, THE GOAL OF THE MEETINGS HERE IS TO HAVE A DIVERSE GROUP OF PEOPLE, UH, AND USE THE, UH, INFORMATION TO AUGMENT THE FINDINGS, AND ULTIMATELY TO INFORM OUR DECISION MAKING PROCESS AS WE MOVE THROUGH, UH, THE, UH, COMMUNITY INPUT PORTION OF THE FRAMEWORK. UM, AND NOW I'M GOING TO, UH, TURN IT OVER TO LAURA, AND SHE'S GONNA SHARE, UH, THE NEXT ENGAGEMENT OPPORTUNITY WE'D LIKE TO POSE. THANKS, . NEXT SLIDE, PLEASE. UM, SO MANY OF YOU ARE FAMILIAR WITH THE TELEPHONE TOWN HALL MEETINGS. THE CITY HAS HOSTED QUITE A FEW OF THESE ON TOPICS RANGING FROM INNOVATION TO THE CITY BUDGET, UM, AND PARKS AND RECREATION. UM, AND ESSENTIALLY THIS IS A PUBLIC MEETING THAT'S CONDUCTED COMPLETELY BY PHONE, WHETHER THAT'S A CELL PHONE OR A LANDLINE, UM, BRIEF PRESENTATION WITH CITY STAFF THAT ALLOWS TO HAVE SOME DISCUSSION AND PRESENTATION TO THOSE WHO ARE LISTENING ON THE PHONE. AND THERE ARE THREE WAYS TO PARTICIPATE ON THE PHONE. NUMBER ONE IS THROUGH INBOUND CALLING. UM, MEANING THAT WE CAN PROVIDE A PHONE NUMBER THAT RESIDENTS CAN CALL AND PARTICIPATE IN WITH THE MEETING. THEY CAN PRE-REGISTER, UH, WHICH IS MY FAVORITE WAY TO DO THESE, BECAUSE YOU SIGN UP ONLINE, UM, OR VIA TEXT MESSAGE, AND WE WILL CALL YOU WHEN IT'S TIME FOR THE MEETING TO START. UM, THIS IS ESPECIALLY HELPFUL IF, UH, YOU'RE LIKE ME AND HAVE A, A KIDDO RUNNING AROUND WHILE YOU'RE MAKING DINNER, BUT YOU STILL WANNA BE PART OF A PUBLIC MEETING. UH, YOU CAN PUT IT ON SPEAKER AND LISTEN IN AND WITH WHAT YOU'RE DOING. UM, WE'LL ALSO DO A ROBOCALL TO TARGETED AREAS [00:15:01] THAT WE KNOW BASED ON PREVIOUS SURVEYS AND ENGAGEMENT, UH, KNOW THAT WE NEED TO DO SOME ADDITIONAL OUTREACH. UM, SO THOSE WOULD BE TARGETED AREAS. UH, THE GREAT THING ABOUT A TELEPHONE TOWN HALL MEETING IS THAT IT REPLICATES THE PUBLIC MEETING, BUT IT'S ALL BY PHONE. SO WE'LL STILL BE DOING SOME LIVE AUDIENCE POLLING AND SOME QUESTION AND ANSWER THAT ALLOWS THE PHONE PARTICIPANTS, UM, TO INTERFACE WITH OUR CITY STAFF WHO WILL BE ON THAT MEETING. UM, SO THIS IS A GREAT ADDITIONAL PLATFORM, UM, THAT FOLKS MAY JUST FEEL MORE COMFORTABLE BY PHONE TO PARTICIPATE, UM, THAT AUGMENTS THE COMMUNITY CONVERSATIONS THAT VANESSA MENTIONED BEFORE. AND I'LL TURN IT BACK OVER TO HER FOR THE NEXT OPPORTUNITY. THANK YOU, LAURA. ON THE NEXT SLIDE, UM, THIS NEXT ENGAGEMENT OPPORTUNITY FOR COMMUNITY INPUT. UH, THE, I WILL BE VERY INTENTIONAL ON THIS, ON OUR PART, UH, IT'S AN EFFORT TO GATHER COMMUNITY INPUT FROM OUR SPANISH SPEAKING RESIDENTS. THE PLATFORM AND THE STRUCTURE WILL MIRROR OUR COMMUNITY CONVERSATIONS FROM THE VIRTUAL MEETINGS TO THE BREAKOUT DISCUSSIONS AND THE LIVE POLLING. UM, AND ALTHOUGH WE WILL USE THE SAME PROMOTIONS TO DRIVE PARTICIPATION, AND LAURA WILL COVER THOSE IN A MINUTE, UH, THIS WILL BE A BIT, UH, DIFFERENT IN THAT WE WILL ENHANCE THAT AND WE WILL GO BEYOND SOME OF THE THINGS THAT WE'RE GOING TO BE SHARING WITH YOU IN A MINUTE. AND THE, THE PROPOSITION HERE IS TO COLLABORATE WITH ORGANIZATIONS, UH, WHO ON A DAILY BASIS WORK AND SERVE OUR SPANISH SPEAKING POPULATION. UH, THESE ORGANIZATIONS HAVE A TRUSTED RELATIONSHIP WITH THESE INDIVIDUALS, AND WE WANNA LEVERAGE THAT, UH, BY ASKING THEM TO NOT ONLY PROMOTE OUR EVENTS THROUGH THEIR ESTABLISHED COMMUNICATION MECHANISMS, BUT TO ENCOURAGE PARTICIPATION BY, UH, AND TO ALSO TO PARTICIPATE AND TO ATTEND. UM, SO AGAIN, IT WOULD MIRROR THE COMMUNITY CONVERSATIONS, BUT, BUT A VERY INTENTIONAL FOCUS TO, UM, HAVE, UH, SPANISH SPEAKING PARTICIPANTS IN THE MEETING. UH, THE GOAL HERE IS TO ENSURE THAT LANGUAGE IS NOT A BARRIER. THAT LANGUAGE IS NOT A BARRIER FOR PARTICIPANTS, UH, TO PROVIDE INPUT. AND THAT LANGUAGE IS NOT A BARRIER FOR THE CITY TO GAIN VALUABLE INSIGHTS FROM THE SPANISH SPEAKING COMMUNITY. SO THAT'S THE , UM, PORTION OF, OF THE COMMUNITY INPUT. AND, UH, LAURA NOW WILL SHARE THE LOGISTICS AND THE VENUE PROMOTIONS THAT WILL HELP US DRIVE PARTICIPATION ON THE VENUES THAT WE JUST SHARED WITH YOU. THANKS, . NEXT SLIDE, PLEASE. UH, SO GOING THROUGH THE LOGISTICS ON THESE EVENTS, UM, THE NEIGHBORHOOD MEETINGS, COMMUNITY CONVERSATIONS AND THE IKA WILL ALL HAVE SIMILAR LOGISTICS, UM, LANGUAGE. WE WILL OFFER ENGLISH FOR THE MEETINGS, SPANISH OF COURSE FOR THE IKA SPANISH INTERPRETATION FOR MEETINGS THAT ARE CONDUCTED IN ENGLISH. WE WILL OFFER AMERICAN SIGN LANGUAGE TRANSLATION, AND WE WILL ALSO MAKE OTHER LANGUAGES AVAILABLE UPON REQUEST. UH, WE WILL BE BROADCASTING THESE MEETINGS, ONT V S A, AND ALSO MAKING THEM AVAILABLE TO OUR LOCAL MEDIA PARTNERS, UH, VIA LIVE VIEW, WHICH IS THE TECHNOLOGY THAT BASICALLY JUST SENDS THE SIGNAL TO THEIR TV STATIONS SO THAT THEY CAN STREAM IT, UM, ON THEIR WEBSITES OR BROADCAST AS APPROPRIATE. WE'LL LIVE STREAM AS WELL ON THE CITY WEBSITE AND OUR FACEBOOK PAGE. AND THEN WE'LL ALSO PROVIDE A PLATFORM TO LISTEN BY TELEPHONE. NEXT SLIDE. UH, IN TERMS OF PROMOTION FOR THESE MEETINGS, UH, AGAIN, WE'LL MAKE ALL MATERIALS AVAILABLE IN ENGLISH, SPANISH, AND AMERICAN SIGN LANGUAGE, OTHER LANGUAGES UPON REQUEST, AND WE'LL USE OUR TRADITIONAL TOOLS OF THE NEWS MEDIA COMMUNICATING THROUGH NEWS RELEASES AND REQUESTS FOR COVERAGE. WE'LL PROMOTE THIS ON THE CITY WEBSITE AND CITY SOCIAL MEDIA CHANNELS, AND ANY EMAIL LIST THAT THE CITY ALSO HAS ACCESS TO. LIKEWISE, WITH YOUR COUNCIL OFFICES. IT'S ALWAYS A, A GREAT PARTNERSHIP WHEN WE SHARE SOCIAL MEDIA CONTENT, UM, AND EMAIL INFORMATION TO, TO ADD TO YOUR COMMUNICATIONS, AND WE'LL SHARE THAT WITH YOU AS WELL. UM, IN GRASSROOTS, WE'LL BE DOING COMMUNICATIONS TO NEIGHBORHOOD ASSOCIATIONS AND STAKEHOLDER GROUPS. WE'LL ALSO BE USING OUR COSA TEXT PROGRAM. UH, SO THANKS TO THE PANDEMIC THAT HAS INCREASED IN POPULARITY. SO WE HAVE MORE THAN 33 SUBSCRIBERS, 33,000 SUBSCRIBERS TO THAT. UM, SO WE'LL BE PROMOTING THESE MEETINGS THROUGH THERE AS WELL. AND IN SOCIAL MEDIA, WE'LL ADD SOME TARGETED ADVERTISING, AGAIN, TO THE AREAS OF, OF THE CITY THAT WE KNOW WE NEED TO DO ADDITIONAL OUTREACH TO. WE'LL ALSO SET UP SOME SOCIAL MEDIA ACCOUNTS SO THAT YOUR COUNCIL PAGES CAN CO-HOST THOSE NEIGHBORHOOD MEETINGS WITH US. AND THEN FINALLY, WE'LL DO SOME TARGETED ADVERTISING ROBOCALLS IN AREAS WHERE WE KNOW WE NEED TO DO ADDITIONAL OUTREACH OR WHERE THERE, THERE MAY BE A SIGNIFICANT DIGITAL DIVIDE. AND WE'LL ALSO BE DOING SOME DEVICE SPECIFIC ADVERTISING THAT ALLOWS US TO TARGET ESPECIALLY SPANISH SPEAKERS TO PARTICIPATE IN THESE EVENTS. NEXT SLIDE. I [00:20:01] WILL NOW TURN IT BACK OVER TO BEN TO TALK THROUGH THE STAKEHOLDER AND IDENTITY GROUP SESSIONS. THANK YOU, LAURA. UH, THIS COMMUNITY ENGAGEMENT OPPORTUNITY, UH, IS A BIT DIFFERENT THAN THE ONES WE'VE SHARED. UH, THIS IS THE, UH, THESE ARE WHAT WE'RE CALLING AND REFERRING TO AS A ONE-ON-ONES. AND THESE SESSIONS WOULD BE WHERE WE MEET WITH LEADERS OF SPECIFIC STAKEHOLDER ORGANIZATIONS AND IDENTITY GROUPS TO GAIN, UH, INSIGHTS FROM THEM AS IT RELATES TO INDIVIDUALS THAT THEY REPRESENT. AND MANY OF THESE GROUPS THAT WE'LL BE MEETING WITH ON A ONE-ON-ONE HAVE BEEN VERY ACTIVE AND VOCAL ABOUT THEIR EXPECTATIONS WITH REGARD TO POLICE SERVICES AND, UH, ENCOUNTERS. UM, SO HERE YOU'LL SEE A LIST OF CATEGORIES OF THE STAKEHOLDERS AND IDENTITY GROUPS THAT WE, UH, HOPE TO REACH OUT TO. AND ALTHOUGH WE HAVE A STARTER LIST OF THE ORGANIZATIONS WITHIN EACH OF THESE CATEGORIES, UH, WE WOULD LIKE TO REFINE THAT LIST WITH YOUR INPUT. UM, UH, THE GOAL HERE WOULD BE TO CONTINUE OUR CONVERSATIONS WITH MANY OF THESE, UH, GROUPS, UH, BUT ALSO TO BRING OTHERS TO THE TABLE, UH, UH, FOR INITIAL DISCUSSIONS AND SHARING OF INFORMATION THAT WE'VE GATHERED THUS FAR. UM, SO, UM, THIS COVERS THE COMMUNITY ENGAGEMENT OPPORTUNITIES FOR THE COMMUNITY AS IT RELATES TO POLICE ENCOUNTERS. UH, NOW LAURA WILL SHARE INFORMATION RELATED TO RESPONSE ALTERNATIVES. THANKS, BETA. NEXT SLIDE, PLEASE. UM, SO COVERING RESPONSE ALTERNATIVES, UM, DR. BRIDGER IS ON THE LINE IF, IF QUESTIONS DO COME UP ON THIS, BUT WE'LL BE WORKING WITH HER, UM, IN OUR INTERNAL DEPARTMENTS AS WELL, TO ENGAGE WITH NONPROFIT SERVICE PROVIDERS, UM, WHO HAVE EXPERTISE IN THESE AREAS SO THAT WE CAN COLLABORATE WITH THEM TO EXPLORE POTENTIAL ALTERNATIVE RESPONSES TO HOMELESSNESS, MENTAL HEALTH AND DOMESTIC VIOLENCE. NEXT SLIDE. UH, THE NEXT PIECE OF THIS IS ON TRANSPARENCY AND DATA, SO I'LL TURN IT BACK OVER TO BESA. THANK YOU, LAURA. AND, UH, THIS WILL BE THE, THE LAST SLIDE THAT WE WILL COVER JUST TO GIVE EVERYBODY A SENSE OF WHERE WE ARE IN THIS PRESENTATION. UM, SO THIS SLIDE, AGAIN, TRANSPARENCY AND DATA IS PART OF THE FOUNDATIONAL ISSUES OF THE FRAMEWORK. UM, AND I WON'T BE COVERING THE ENTIRE SCOPE OF THE, OF THE PROCESS OF THE PROJECT. UM, AND, UH, CRAIG, UH, IS ON, ON THE LINE WHO, IF THERE ARE ADDITIONAL QUESTIONS REGARDING, UH, THE ENTIRETY OF THE SCOPE, I'M SURE WE'LL BE HAPPY TO ANSWER. UM, AND SO THE WORK THAT WE WILL EMBARK ON TO ENHANCE, UH, THE INFORMATION THAT WE PROVIDE TO THE PUBLIC, UH, WILL BE CENTERED AROUND, UM, THE DATA AND INFORMATION NEEDS THAT RESIDENTS CURRENTLY HAVE, AND WHAT THE PAIN POINTS TO ACCESSING THAT INFORMATION IS. IN ADDITION TO THAT, WE'LL, WE'LL BE TRYING TO GET ANSWERS TO WHAT ADDITIONAL DATA NEED, UH, DATA POINTS ARE NEEDED, AND IF THEY EXIST, BUT ARE NOT A, BUT PERHAPS THEY'RE NOT AVAILABLE IN THE FORMAT THAT IS USABLE OR ACTIONABLE FOR THE USER AND THE INDIVIDUAL WHO'S, WHO'S TRYING TO ACCESS THAT DATA. SO, TO START TO ANSWER SOME OF THOSE QUESTIONS, UM, WE WILL BE HAVING FOCUS GROUPS, AND WE WILL WORK WITH CRAIG AND HIS TEAM TO COORDINATE THOSE FROM A METHODOLOGY AND RECRUITMENT STANDPOINT. UH, WE WILL BENEFIT FROM THE WORK THAT WE'RE DOING IN COMMUNITY, UH, AT THE SAME TIME THROUGH THE ENGAGEMENT, UH, UH, OPPORTUNITIES WE PRESENTED IN THAT WE COULD POTENTIALLY HAVE THE OPPORTUNITY TO TAP INTO THE RESIDENTS AND THE STAKEHOLDER GROUPS AND IDENTITY GROUPS, UM, TO RECRUIT INDIVIDUALS TO PARTICIPATE IN THE FOCUS GROUPS. UM, THE, THE FOCUS GROUPS WILL HELP INFORM THE DEVELOPMENT OF A SURVEY, UH, WHICH WE WILL FIELD THROUGH ESSAY SPEAK. UM, AGAIN, THE GOAL WILL BE TO INFORM OUR DECISION MAKING PROCESS ON HOW TO BEST ENHANCE, UH, THE WEBSITE. UH, AND IN ADDITION, I BELIEVE, UH, GREG COULD, UH, CRAIG CAN SPEAK MORE TO THIS, BUT THERE WILL BE ALSO ENHANCEMENTS TO OTHER PUBLIC FACING INFORMATION SHARING, UH, PLATFORMS SUCH AS THERE'S, UH, S A P D, SOCIAL MEDIA, UM, AND, AND, AND IN THE END TO PROVIDE INFORMATION THAT'S ACCESSIBLE, ACTIONABLE, AND USABLE FOR OUR RESIDENTS. UH, MADAM CHAIR, THAT CONCLUDES OUR PRESENTATION AND THE TEAM, UH, WE'RE AVAILABLE FOR QUESTIONS. THANK YOU. THANK YOU. UH, THANK YOU FOR THE PRESENTATION. THE, UH, I'M, I, UH, COUNCIL MEMBERS, BY THE WAY, WE'LL EACH HAVE SEVEN MINUTES, UH, TO SPEAK TODAY ON EACH ITEM. UM, I'M, I'M CONCERNED AT HOW, HOW QUICKLY WE'RE SCHEDULED TO COMPLETE THE COMMUNITY INPUT PROCESS. I'M WONDERING IF WE CAN STRETCH IT OUT A LITTLE LONGER. I, I CERTAINLY DON'T WANNA DELAY THE PROCESS, BUT I DON'T WANNA RUSH THE COMMUNITY, UH, FROM HAVING A CHANCE TO REVIEW AND DIGEST THE INFORMATION [00:25:01] THAT, THAT, UM, AND TIME TO GIVE THEIR INPUT. UM, THINKING ABOUT NEIGHBORHOOD MEETINGS IN, IN THOSE TWO MONTHS, THEY MAY OR MAY NOT BE MEETING, UM, BECAUSE SOME OF THEM MEET QUARTERLY, SOME OF THEM DON'T MEET QUORUM, AND I WANNA BE ABLE TO, TO HEAR FROM THEM SO THAT, UH, WHEN WE HAVE OUR, OUR, UM, OUR BIGGER, UH, YOU KNOW, PRESIDENT'S MEETING OR WHATEVER IT IS THAT WE HAVE, THE, THE ONE DISTRICT MEETING, I CAN HAVE ALL THAT INPUT, READY TO GO, UM, DISCUSSIONS ON SOMETHING AS BIG AS THIS. WE WANNA MAKE, WE WANNA MAKE SURE WE'RE TAKING TIME FOR RESIDENTS TO CONTINUE TO LEARN ABOUT IT, THINK ABOUT IT, DISCUSS IT, UM, WITH THEIR NEIGHBORS, AND, AND THEN OF COURSE, RELATE THAT TO ME SO THAT I CAN HEAR THEIR, THEIR COMPLIMENTS OR CONCERNS. IS THERE ANY, UM, ANY IDEAS ABOUT HOW WE CAN NOT DELAY, BUT MAYBE JUST EXPAND THE TIME FOR COMMUNITY PROCESS? AND I, I'D ALSO LIKE TO HEAR FROM MY COLLEAGUES, UM, ON THAT, PLEASE. ABSOLUTELY. WHEN IT'S YOUR TURN, COUNCILMAN, JUST, JUST, IF I MAY, UM, ONE OF THE THOUGHTS THAT WE HAD AS PART OF THIS, UM, PLAN, AND THIS GOES MORE TO WHAT I PRESENTED BACK ON DECEMBER 15, IF THERE WERE TO BE, UM, SOME RECOMMENDATIONS THAT THE COMMITTEE WOULD LIKE TO TAKE FOR CONSIDERATION, WE WERE ALSO ALIGNING THE TIMELINE AS TO WHATEVER, UH, CHANGES WE WERE TO MAKE. UM, WE NEEDED TO, TO ADDRESS THOSE, THAT WE COULD DO IT AS PART OF THE BUDGET PROCESS. SO WE ALIGNED IT THAT WAY TO BE ABLE TO BRING SOMETHING AFTER IT VETTED BY THE, THE, THE PUBLIC SAFETY COMMITTEE FOR RECOMMENDATION TO COUNCIL IN AUGUST. SO THAT'S WHAT WE WERE THINKING. THE COMMUNITY ENGAGEMENT PIECE WILL BEGIN IN FEBRUARY WITH THE SURVEY GOING THROUGH MARCH AND IN APRIL. SO THAT WAY WE HAVE TIME TO, TO BRING THAT BACK TO YOU. THAT'S JUST TO SHARE OUR, THE REASON FOR THE TIMELINE. OKAY. UH, WELL, I, I'D LIKE TO HEAR, UM, FROM MY, MY COLLEAGUES ON THIS, AND MAYBE WE CAN REVISIT, UM, AND WE'LL GO AHEAD AND START WITH, UH, COUNCILWOMAN ANDREW SULLIVAN. UH, THANK YOU MADAM CHAIR, AND THANK YOU, BERTHA. THANK YOU LAURA, FOR PRESENTING THIS, UH, PRESENTATION. UM, THE QUESTIONS THAT I HAVE AT THIS TIME, OR WHEN YOU TALK ABOUT COMPARING OURSELVES TO MAJOR CITIES, DO WE KNOW WHICH CITIES WILL BE COMPARING OURSELVES TO WITH THIS PARTICULAR PLATFORM IN THIS PARTICULAR FORMAT? COUNCILWOMAN, I, WE, IF, IF YOU'RE OKAY, WILL IT AN ITEM OR THE NEXT ITEM, WHICH IS SPECIFICALLY ON THE SURVEY, AND YES, WE HAVE THOSE MAJOR TEXAS CITIES THAT WE ARE, WE'LL BE COMPARING OURSELVES TO. OKAY. I'LL WAIT. UM, AND SO THEN THE NEXT QUESTION IS, WHEN IT COMES TO BARRIERS AND LANGUAGE, WE DO KNOW WE HAVE SOME DUAL DISABLED INDIVIDUALS THAT ARE HEARING AND SEEING IMPAIRED, AND I WANTED TO KNOW WHAT RESOURCES WILL BE AVAILABLE TO THOSE DUALLY IMPAIRED, UM, AND, UH, RESIDENTS? THANK YOU FOR THAT QUESTION. COUNCILWOMAN. WE WILL WORK WITH OUR DISABILITY ACCESS OFFICE TO ENSURE THAT WE DO PROVIDE, UM, SEVERAL MEANS OF COMMUNICATION FOR ANYONE WHO NEEDS IT. OKAY. UM, AND THEN WE KNOW THAT THERE IS A, A, A TRUST ISSUE BETWEEN OUR LOCAL, OUR RESIDENTS, OUR LOCAL GOVERNMENT, AND ESPECIALLY WHEN IT COMES TO POLICE CONVERSATION AND POLICE INTERACTION INTERACTION. SO WHEN IT COMES TO THE AUTHENTICITY AND THE SECURITY, UM, FOR RESIDENTS TO SPEAK FREELY, UM, WITHIN THIS PLATFORM, WHAT WILL BE MADE AVAILABLE? BECAUSE WE KNOW A LOT OF TIMES RESIDENTS WHEN IT COMES TO THIS ISSUE, UM, HAVE VERY HIGH, UM, ANXIETY ABOUT BEING ABLE TO SPEAK OPENLY AND FREELY, UM, WITHOUT A FEAR OF RETALIATION. OR, UM, NOW THAT THEY'VE SPOKEN UP THEIR, YOU KNOW, MINDSET GOES TO WILL I NOW BE, UM, TARGETED? AND SO HOW ARE WE GONNA SPEAK TO THAT COUNCILWOMAN? OUR GOAL IS TO INCREASE THAT TRUST WITH THE COMMUNITY. I THINK OVER THE YEARS, WE HAVE DONE A LOT OF COMMUNITY ENGAGEMENT WORK. UH, THE POLICE DEPARTMENT HAS DONE THAT THROUGHOUT THE YEARS TO BUILD THOSE IMPORTANT RELATIONSHIPS. AND NOW TALK ABOUT SPECIFICALLY OUR SAFE PROGRAM, WHICH HAS BEEN VERY SUCCESSFUL. AND I THINK OUR RESIDENTS, UM, HAVE WELCOMED THAT PROGRAM. SO WE, UM, WANT TO ENCOURAGE THE RESIDENTS TO PARTICIPATE. THIS IS, UH, A WAY FOR US TO IMPROVE THE SERVICES THAT WE PROVIDE TO THEM. SO WE WANT TO ENCOURAGE THEM TO SPEAK FREELY, UM, AT THIS EVENT, UH, THERE'S, BY ANY MEANS, UM, MEANS, UM, ANY TYPE OF, UM, UH, FEEDBACK THAT IS BEING TAKEN THAT WILL BE USED IN ANY OTHER WAY THAN JUST TO INFORM THE RECOMMENDATIONS THAT WE'RE GONNA BRING TO THE PUBLIC SAFETY COMMITTEE. SO WE WANT TO DEFINITELY ENCOURAGE THAT INPUT FROM THE COMMUNITY AT THIS, AT THIS MEETINGS, OR WHEN THEY ANSWER THE SURVEY. UM, THE THIRD [00:30:01] PARTY THAT WE'RE USING FOR THE SURVEY IS THE ONE THAT WILL COMPILE THAT INFORMATION AND BRING IT TO THE COMMITTEE. UM, THE LEADS FOR THE MEETINGS, WE HAVE OUR G P A DEPARTMENT AND DR. BRIDGER, WE'RE GONNA BE HELPING AND FACILITATING THOSE, UH, CONVERSATIONS. SO WE HOPE THAT THAT ENCOURAGES THE COMMUNITY TO PARTICIPATE. OKAY. AND THEN THE LAST QUESTION THAT I HAVE IS, AS WE KNOW, UM, SOME OF OUR RESIDENTS MAY HAVE QUESTIONS THAT NEED TO BE FOLLOWED UP. AND SO HOW WILL WE REACH OUT TO THOSE INDIVIDUALS OR RESIDENTS WHO HAVE THOSE QUESTIONS THAT WE MIGHT NEED TO FOLLOW UP ON? UM, AND, AND THAT WILL BE, WHETHER IT'S A PHONE CALL, WILL WE HAVE AN EMAIL? HOW WILL THAT TAKE PLACE? GOOD QUESTION. COUNCIL. OH, GO AHEAD, MARIA. GO AHEAD, LAURA. UH, THAT'S A GREAT QUESTION, COUNCIL, AND, AND, UH, THE GREATNESS OF THE VARIETY OF PLATFORMS WE'RE USING IS THAT WE ARE ABLE TO FOLLOW UP WITH RESIDENTS. SO IF THEY PARTICIPATED IN THE TELEPHONE TOWN HALL, UM, THERE'S A BUTTON THEY CAN PRESS AND ASK A QUESTION, EITHER LIVE ON THE AIR, THEY CAN RECORD A VOICEMAIL, OR THEY CAN SAY, PLEASE FOLLOW UP WITH ME. SO WE'LL BE ABLE TO DO THAT. UM, ON THE OTHER PLATFORM, TYPICALLY THROUGH WEBEX OR ZOOM, YOU'D REGISTER WITH SOME KIND OF IDENTIFYING INFORMATION SO THAT WE CAN FOLLOW UP. BUT I, I THINK THAT'S KEY, AND THAT'S SOMETHING THAT YOU AS A COUNCIL ADOPTED IN THE GUIDING PRINCIPLES OF PUBLIC PARTICIPATION, IS THAT WE'RE CONTINUING THAT DIALOGUE. SO ONCE THE MEETING ENDS, THAT'S NOT THE END OF THE ENGAGEMENT WITH THE RESIDENT. UM, BUT WE'LL BE SURE TO FOLLOW UP WITH ANYONE WHO HAS QUESTIONS THROUGHOUT THE PROCESS. OKAY. LAURA, I'M, I'M WONDERING IS IF WE HAVE THIS PORTION WHERE WE HAVE TO FOLLOW UP USING T V S A OR EVEN USING THE MODEL THAT K SET 12 IS USING WITH THE ASK YOUR LOCAL OFFICIALS QUESTION AND ANSWER, IF THIS IS A PLATFORM THAT WE MIGHT BE ABLE TO USE TO FOLLOW UP ON THOSE THINGS THAT WE MAY NOT GET AROUND TO DURING THE DISCUSSION TIME, TO WHERE THAT IS CONTINUALLY, UM, OUT IN THE, UH, PUBLIC'S EYES THAT WE'RE NOT ONLY BRINGING 'EM INTO THIS PLATFORM, BUT THAT WE'RE FOLLOWING UP WITH ANY QUESTIONS OR ANY COMMENTS, ANY CONCERNS. UM, AND EVEN IF IT DOESN'T COME THROUGH CITY STAFF, IF MAYBE EVEN THE CHIEF, UH, JUST GIVES A FOLLOW UP BRIEFING, UM, VIA T D S A, SOMETHING REAL SIMPLE TO SAY, THIS IS THE QUESTION, THIS WAS THE FOLLOW UP ON IT, SO THAT PEOPLE KNOW THAT THEIR, UH, QUESTIONS AND COMMENTS AND CONCERNS ARE BEING HEARD AND ADDRESSED. BUT THOSE ARE ALL MY QUESTIONS, COMMENTS. UM, THANK YOU, MADAM CHAIR. THANK YOU AGAIN FOR THE PRESENTATION. THANK YOU, COUNCILWOMAN. ANDREW SULLIVAN, COUNCILWOMAN. CAN Y'ALL HEAR ME OKAY? GOOD. UH, THANK YOU FOR THE PRESENTATION. UH, LAURA, IT WAS GOOD TO SEE THIS RIGHT AFTER WHAT WE SAW AT CHECK MEETING YESTERDAY. SO TO THAT POINT, I WANT TO MAKE SURE THAT, I BELIEVE THAT YOU, LAURA, ARE USING THE, UM, LEARNING, THE SHARING THE STRATEGIZING AND COORDINATING ELEMENTS THAT WE WANT TO DO ACROSS THE DEPARTMENTS. AND TO THAT NOTE, I THINK SOME GREAT ADVOCATES THAT WE HAVE THAT WE SHOULD UTILIZE IN GETTING OUR OUTREACH ARE, OF COURSE, OUR NEIGHBORHOOD ENGAGEMENT TEAM MEMBERS, AS WELL AS OUR COMMUNITY HEALTH WORKERS, UM, BECAUSE THEY'RE SEEING A LOT OF DIFFERENT THINGS GOING ON IN OUR NEIGHBORHOODS. SO, UM, WHAT IT ALSO COMES TO MENTAL HEALTH, HOMELESSNESS, AND THOSE OTHER, UM, ALTERNATIVES THAT WE'RE TALKING ABOUT. SO THAT'S JUST ONE RECOMMENDATION IF YOU HAVEN'T ALREADY BEEN THINKING ABOUT THAT. ON SLIDE NUMBER SEVEN, YOU TALKED ABOUT ACCESS TO CITY LIBRARIES. UM, GO INTO MORE DETAIL WITH ME, HOW YOU MEAN ACCESSING THE CITY LIBRARIES. ABSOLUTELY. SO, UM, JUST ESSENTIALLY THE, THE WEBEX MEETINGS AND ZOOM MEETINGS, WE KNOW FOR, FOR THOSE OF US WHO ARE USED TO USING THEM, I THINK WE HAVE IT, WE HAVE IT DOWN. UM, IT CAN BE A LITTLE INTIMIDATING THOUGH TO, TO SOME FOLKS WHO MAYBE NEED SOME TECHNOLOGY SUPPORT. UM, SO THE INTENT IS TO OPEN OUR LIBRARIES THAT HAVE ACCESS TO COMPUTERS, UM, IN A SOCIALLY DISTANCED WAY. WE'RE STILL, UM, INCORPORATING ALL SAFETY PROTOCOLS, UM, IN CONSULTATION WITH METRO HEALTH. BUT THE IDEA IS TO OPEN THOSE LIBRARIES, HAVE COMPUTERS AVAILABLE AND STAFF AVAILABLE TO HELP THEM ACCESS THE MEETING, UM, IN A PLACE THAT IS SAFE AND HAS BROADBAND AND, AND COMPUTER ACCESS. SO WOULD YOU IMAGINE IT BEING A, UH, EVERYONE INDIVIDUALLY BY COMPUTER OR IN A LARGE ROOM, SOCIALLY DISTANCED SO THEY CAN WATCH IT, WHAT'S GOING ON? UM, SOCIALLY DISTANCED, UM, EACH WITH THEIR INDIVIDUAL COMPUTER. THAT WAY THEY CAN STILL PARTICIPATE IN THE BREAKOUT SESSIONS, UM, OR THEY CAN JUST LAUNCH IF THEY'D LIKE TO AS WELL. BUT THAT WAY THEY HAVE SOMEBODY [00:35:01] WHO'S THERE ON HAND TO HELP THEM IN CASE THEY NEED ASSISTANCE WITH THE TECHNOLOGY. OKAY. THANK YOU. UM, I DO HAVE A QUESTION. YOU TALKED ABOUT THAT CITY STAFF WOULD BE PRESENT. WHAT CITY STAFF ARE YOU, UM, ARE YOU TALKING ABOUT? UH, I'M GONNA HAND THAT TO MARIA TO, TO ANSWER THAT QUESTION. SURE. UH, COUNCILWOMAN, THAT'LL BE, UM, FROM THE CITY MANAGER'S OFFICE, UH, POTENTIALLY THE, THE CITY MANAGER FOR SURE. I'LL BE IN ALL THE, THE ENGAGEMENTS, UNLESS THERE'S A CONFLICT BETWEEN TWO, THEN, THEN WE WILL BREAK THOSE OUT. UH, REPRESENTATIVE FROM UH, G P A, EITHER LAURA OR ROBERTA, UH, DR. BRIDGER IS GOING TO BE HELPING US WITH, UH, THE, THE COMMUNITY CONVERSATIONS AND WITH THOSE FOCUS GROUPS. SO SHE'LL BE PARTICIPATING AS WELL. UH, AND ALSO DAVID MCCAREY. UM, SO THOSE ARE THE, THE STAFF THAT WILL BE, UM, ATTENDING THOSE MEETINGS AND FACILITATING THE CONVERSATION WITH, WITH, UH, THE RESIDENTS. UH, ALSO, OF COURSE, THE POLICE CHIEF, UH, WILL ASK THEM TO, UM, UH, JOIN US AND PARTICIPATE AS WELL. I, I'M SURE THE CITY ATTORNEY WILL BE THERE AS WELL TO ANSWER QUESTIONS, UH, OF WHAT CAN AND CANNOT HAPPEN IN CERTAIN SITUATIONS. OF COURSE. YES. OKAY. UM, QUICKLY, UH, ANOTHER ALTERNATIVE. I KNOW WE HAVE T B S A, YOU'RE DOING LIVE TV U OR WHATEVER YOU CALLED IT, LAURA, BUT I ALSO THINK YOUTUBE LIVE. UM, WE WERE ALSO LOOKING AT THE MARKETING OF YOUTUBE, AND WHO USES THAT? WE KNOW A LOT OF PEOPLE ARE ON YOUTUBE, SO THAT COULD, I KNOW, I THINK THE CITY HAS A YOUTUBE CHANNEL, I'M PRETTY SURE WE DO. SO, UM, ACCESS, LIKE YOUTUBE LIVE, YOUTUBE LIVE, OF COURSE, I KNOW Y'ALL DID IT, DONE IT IN THE PAST. OUR NEIGHBORHOOD AND NEWSPAPERS, LIKE WHAT IS REACHED OUT IN ALL OF OUR, OUR DIFFERENT NEIGHBORHOODS. UM, TO THE, TO THE ISSUE OF, UH, I HAD THE, THE TIMELINE HERE. I WOULD, UH, CHAIR, JUST TO GIVE YOU SOME FEEDBACK ON THAT. I PERSONALLY THINK THAT WE NEED TO MOVE, UH, QUICKLY ON THIS. I THINK THIS PACE IS A, IS A SUFFICIENT PACE SIMPLY BECAUSE WE'VE BEEN, UM, MAYBE NOT NECESSARILY ABOUT THE ALTERNATIVE ROLES, UH, RESPONSE TO ALTERNATIVES, BUT WE HAVE TALKING ABOUT, UM, THE CHANGE AND ALTERNATIVES WHEN IT COMES TO POLICE AND THEIR ROLES, UH, FOR ALMOST A YEAR NOW. AND I THINK THE TIMING DOES MAKE SENSE, ALIGNING WITH THE BUDGET. AND MANY PEOPLE HAVE GIVEN OUR, THEIR OPINIONS, THEIR VOICES AT MANY OF OUR MEETINGS AND OTHER TOWN HALL MEETINGS THAT WE'VE HAD. SO THAT'S WHY I BELIEVE WE COULD NEED TO CONTINUE TO MOVE ON THIS PACE OF, OF A MEETING. UM, SO I WANTED TO, AND PLUS I WANTED TO DO IT BEFORE MAY, UH, AS SOON AS POSSIBLE AS WELL. AND, UH, SO THOSE ARE MY, THOSE ARE MY COMMENTS, AND THANK YOU. GOOD WORK. AND I'M LOOKING FORWARD TO, UH, WHAT COMES NEXT. THANK YOU, CHAIR. THANK YOU. COUNCILWOMAN , THANK YOU FOR THE INPUT ON THE TIMING AS WELL. UM, COUNCILWOMAN SANDOVAL, THANK YOU CHAIR FOR BRINGING THIS ITEM FORWARD. UH, LAURA AND BETA, VERY EXCITED ABOUT WHAT YOU'VE PROPOSED. UH, THANK YOU FOR THE ADVANCED BRIEFING. I KNOW I GAVE YOU LOTS OF, UM, QUESTIONS AT THE TIME, WHICH YOU ANSWERED, UH, VERY WELL. THANK YOU. UH, A COUPLE OF FOLLOW UPS ON THAT. UM, DURING THIS BUDGET YEAR, THERE WAS A NEW POSITION THAT WAS CREATED IN THE POLICE DEPARTMENT, UH, I BELIEVE IT WAS REGARDING ENGAGEMENT WITH THE PUBLIC. CAN YOU LET ME KNOW THE STATUS OF THAT POSITION AND THE ROLE OF THAT POSITION WITH THIS OUTREACH PLAN? SURE. SO, UH, COUNCILMAN, THERE WERE TWO POSITIONS THAT WE'VE ADDED. UH, ONE, UH, UH, A UNIFORM POSITION, AND ONE IS CIVILIAN. AND I'M GONNA ASK CHIEF MCMANUS TO PROVIDE US THE STATUS OF BOTH. UM, THE CIVILIAN POSITION IS NOT ON BOARD YET. UH, HE, THE CHIEF WILL TELL US EXACTLY WHERE ARE WE ON THE RECRUITMENT PROCESS. UM, SO, SO THOSE, UM, TWO POSITIONS IS, WELL, SINCE WE HAVEN'T HIRED THE CIVILIAN, IT HASN'T BEEN PART OF THIS PROCESS. UM, WE HAVE NOT ENGAGED YET. THE, THE POSITION ON THE UNIFORM SIDE. THAT IS SOMETHING THAT WE WILL DO AS WE START THE ENGAGEMENT DIRECTLY WITH THE COMMUNITY CHIEF, CAN YOU [00:40:01] ADDRESS THE STATUS OF THE, THE UNIFORM AND THE CIVILIAN POSITION? YES, MA'AM. UH, GOOD MORNING, EVERYBODY. UH, WE HAVE THE UNIFORM POSITION. UM, ACTUALLY, UM, I'LL, I'LL HOLD OFF ON HIS NAME, UH, TILL WE FINALIZE ALL THIS, BUT WE ARE BEGINNING TO, EXCUSE ME, WE'RE BEGINNING TO INTERVIEW FOR THE, UH, FOR THE NON-SWORN POSITION. SO WE'RE, WE'RE PRETTY CLOSE, BUT WE'RE NOT QUITE THERE. CHIEF, WE CAN'T SEE YOU, CHIEF. CHIEF, WE CAN'T SEE YOU. I JUST SEE YOUR MASK. OH, I'M SORRY. UH, THERE YOU ARE. OKAY. YEAH, SORRY ABOUT THAT. UM, SO WE ARE, WE ARE BEGINNING TO INTERVIEW FOR THE NON-SWORN POSITION. UH, WE HOPE TO HAVE THAT, THAT WE HAD QUITE A FEW APPLICANTS FOR IT. UM, AND WE HOPE TO HAVE THAT POSITION IN PLACE, UH, MUCH SOONER THAN LATER, MAYBE ABOUT TWO WEEKS. SO WILL THEY BE PLAYING A ROLE IN THIS OUTREACH? THEY, THEY CAN, WE REALLY HAVEN'T, UH, GOTTEN INTO THAT WITH ANYBODY WITH, WITH EITHER OF THOSE, WITH THE ONE POSITION THAT'S ON THERE, BUT THEY CERTAINLY CAN. OKAY. AND THEN COUNSEL, I'M A LITTLE, GO AHEAD. I'M A LITTLE DISAPPOINTED BECAUSE, YOU KNOW, WE, WE APPROVED THAT POSITION IN SEPTEMBER. I KNOW IT WAS AUTHORIZED IN OCTOBER. UM, AND THIS IS A BIG LIFT, AND I, I THINK IT WOULD'VE BEEN GOOD TO, TO HAVE THAT, UH, ON BOARD, UM, UNLESS YOU HAVE A DIFFERENT VISION FOR IT. I MEAN, I'M GLAD WE HAVE BEA TO HELP US, BUT I, I THOUGHT WE, WE CREATED THAT TO IMPROVE OUR, OUR OUTREACH WITH THE PUBLIC YES, COUNCILWOMAN. AND, UM, ONCE WE HAVE THAT POSITION ON BOARD, AS IN TWO WEEKS, THIS WILL BE A GOOD OPPORTUNITY TO BEGIN THE INTERACTION WITH THE COMMUNITY. SO WE'LL BRING THAT PERSON ON BOARD. UH, IT TOOK US A LITTLE LONGER THAN WHAT WE HAD ANTICIPATED, UM, WITH THE, THE RECRUITMENT. SO YOUR POINT IS WELL TAKEN, BUT WE'RE, WE WILL, FROM WHAT THE CHIEF TELLS ME, IT SOUNDS LIKE WE'LL HAVE SOMEBODY ALL RIGHT. WE'RE PRACTICALLY THERE. OKAY, THAT'S GREAT. UM, COUNCIL MEMBER, UH, IF I MAY, THE, UH, THE SWORN, UH, INDIVIDUAL WHO IS, UH, FILLING THAT POSITION HAS BEEN OUT THERE, UH, CONSTANTLY INTERACTING AND ENGAGING WITH THE COMMUNITY, UH, HAS ATTENDED A, A, A LARGE NUMBER OF COMMUNITY MEETINGS, AND HE CONTINUES TO DO THAT, AND I CONTINUE TO STAY IN COMMUNICATION WITH HIM ABOUT THAT. SO, SO WE HAVEN'T, CAN WE GET, CAN WE GET, I'M SORRY, GO AHEAD. A SUMMARY OF, OF THE ACTIVITIES OF THAT, UH, OF THAT POSITION. THAT WOULD BE, THAT WOULD BE VERY HELPFUL FOR US TO KNOW AND HOW WE CAN ENGAGE, UH, WITH THAT INDIVIDUAL AS WELL. I HAVE A COUPLE OTHER QUESTIONS, SO I'M GONNA MOVE ON. UM, I APPRECIATE THE OPPORTUNITY TO MEET WITH OUR NEIGHBORHOOD LEADERS. UH, AS, AS YOU KNOW, UM, SOME OF THE COUNCIL MEMBERS HAVE, UH, A STANDING MEETING WITH THE NEIGHBORHOOD LEADERS OR APPOINTEES. UH, WHAT WE HAVE, UH, AT LEAST MY OFFICE HAS FOUND VERY DIFFICULT, AND I HOPE YOU'LL BE ABLE TO HELP US WITH THIS, IS APARTMENT DWELLERS OR EVEN PROPERTY MANAGERS HAVEN'T ALWAYS BEEN PART OF THAT FOLD. UH, WE'VE STARTED TO REACH OUT TO SOME OF THEM, UH, BUT I BELIEVE, UH, FOR THIS PARTICULAR ISSUE, IT WOULD BE, WELL, PROBABLY FOR ALL ISSUES, IT'S CRITICAL THAT WE ALSO ARE ABLE TO BRING THEM ON BOARD. SO I THINK THAT'S GONNA TAKE A LITTLE BIT MORE WORK ON OUR PART, AND WE WOULD LOVE TO HAVE YOUR, YOUR HELP, UH, WITH IT. THE SAME GOES FOR NEIGHBORHOOD BUSINESSES, UH, SUCH AS, YOU KNOW, CONVENIENCE STORES OR, OR THINGS THAT ARE JUST LOCATED OUTSIDE OF COMMERCIAL CORRIDORS, BUT, BUT IN OUR NEIGHBORHOODS, I THINK IT WOULD BE GREAT TO HAVE INSIGHT FROM THOSE GROUPS AS WELL. AND, UM, I'D LIKE TO KNOW, I GUESS, HOW WILL WE KNOW IF WE HAD A SUCCESSFUL, UH, ENGAGEMENT PROCESS AND, AND ARE THERE DIFFERENT METRICS FOR EACH OF THE, THE THINGS THAT YOU'VE PROPOSED? THANK YOU COUNCIL, AND FOR THOSE THOUGHTS. AND, AND THE QUESTION, UM, JUST TO BRIEFLY TELL YOU ABOUT THE OUTREACH WE'VE DONE TO APARTMENTS AND, AND THOSE OTHER TYPES OF HOUSING FACILITIES, PROPERTY MANAGERS, THAT'S SOMETHING WE DO AS PART OF OUR BUDGET PROCESS THAT WE PLAN TO DO THAT AS WELL, WHERE, UM, WE WORK WITH DEPARTMENT MANAGERS. WE PASS OUT FLYERS, THE GOOD OLD FASHIONED GRASSROOTS WAY, UM, AND TRY TO INCLUDE THOSE. WE'VE WORKED WITH SAHA AS WELL TO COMMUNICATE TO THEIR RESIDENTS, UM, IN TERMS OF MAKING SURE THAT WE HAVE PARTICIPATION. UM, THE SCIENTIFIC SURVEY, OF COURSE, WILL GIVE US, UM, A REPRESENTATIVE SAMPLE IN TERMS OF ENGAGEMENT. WE ARE ABLE TO TRACK, UM, REGISTRATION NUMBER OF PARTICIPANTS, UH, WILL TRY TO GET INFORMATION AS WELL FROM DEMOGRAPHICS SO THAT WE UNDERSTAND WHERE PEOPLE ARE, WHERE WE'RE REACHING PEOPLE. IF WE NEED TO AUGMENT THAT AND DO ADDITIONAL OUTREACH, WE'LL BE ABLE TO DO THAT AS WELL. UM, [00:45:01] AND VERTA, LET ME ACTUALLY ASK YOU TO ANSWER THIS AS WELL IN TERMS OF OTHER THINGS THAT WE CAN TRACK FOR, UM, METRICS ON THIS. UH, THANK YOU, LAURA. I THINK THAT, UH, WHAT YOU'VE MENTIONED ARE THE QUANTITATIVE METRICS THAT, UH, WE WOULD BE ABLE TO PROVIDE, UH, AS PART OF THIS PROCESS. BUT THE OTHER IS THE, THE QUALITATIVE INFORMATION THAT WE'RE GATHERING AND THE RICHNESS OF THAT INFORMATION. AND, AND THEN THERE'S NO REAL WAY TO MEASURE THAT, BUT WE WILL BE ABLE TO GAUGE WHETHER IT IS ADDING TO THE CONVERSATION AND TO THE ABILITY FOR US TO INFORM THE DECISION MAKING PROCESS THAT WE WILL HAVE ON THE BACK END AFTER WE PULL ALL THIS INFORMATION TOGETHER. UM, SO AGAIN, FROM A METRICS PERSPECTIVE, THE THINGS THAT LAURA, UM, MENTIONED, UH, I WOULD ALSO ADD THAT, UM, THE INFORMATION THAT WE'RE GATHERING AND THE ABILITY TO PIVOT IN REAL TIME, YOU KNOW, MAYBE THE PROMPTS WE'RE PROVIDING ON SITE AT THE INITIAL MEETINGS AREN'T GETTING US TO THE INFORMATION THAT WE WANT. WE CAN, WE CAN IN REAL TIME ADJUST THOSE, UH, FROM, UH, A DATA GATHERING PERSPECTIVE. SO I, I HOPE THAT HELPS IN, IN PROVIDING TO YOUR QUESTION. SO AT THE END OF A SERIES OF MEETINGS, HOW WILL WE SAY, OKAY, THAT, THAT WAS GOOD, OR NO, THAT WAS NOT GOOD ENOUGH. COUNCILWOMAN ONE METRIC AND, AND WE'LL HAVE TO FOLLOW UP. I MEAN, I THINK YOU ASKED A GOOD QUESTION. WE'LL FOLLOW UP WITH A VERY SPECIFIC ANSWER. UM, ONE OF OUR GOALS ON ALL THE ENGAGEMENTS IS THAT THE TEAMS THAT PARTICIPATE, OR THE GROUP OF RESIDENTS THAT PARTICIPATE, ARE REPRESENTATIVE OF OUR COMMUNITY IN TERMS OF DEMOGRAPHICS THAT WILL BE SUCCESSFUL TO US, TO MAKE SURE THAT WE HAVE, UM, UH, ATTRACTED A, A REPRESENTATIVE SAMPLE OF OUR COMMUNITY. ALSO, THE GROUPS THAT WE HAVE ON THE LIST, UM, THAT YOU SAW THAT WE WANNA INTERACT WITH IN TERMS OF FAITH-BASED ORGANIZATION AND, UH, UM, OTHER AFFILIATIONS, HAVING A, A REP REPRESENTATIVES FROM ALL THOSE ORGANIZATIONS WILL BE A SUCCESS. 'CAUSE THAT WAY WE CAN SAY WHAT WE BRING INTO PUBLIC SAFETY COMMITTEE IS A GOOD PULSE OF WHAT THIS, THE, THE ENTIRE CITY WILL PROBABLY ACCEPT. UM, I DON'T HAVE ANY NUMBERS TO PROVIDE YOU IN TERMS OF HOW WE WOULD MEASURE THAT, UM, BUT WE CAN DEFINITELY TRY TO DO THAT AND COME BACK TO THE COMMITTEE. I, I THINK THAT IS A GREAT, UH, THING TO MEASURE OR, OR TO LOOK OUT FOR. BUT I DO THINK THAT'S ONLY THE FIRST STEP. MAKING SURE THE RIGHT PEOPLE ARE AT THE TABLE IS CRITICALLY, UH, IMPORTANT, BUT HOW DO WE ENSURE THAT WE GET THE CONVERSATION FROM THEM THAT ELICITS THE FEEDBACK, UM, HONEST FEEDBACK OR INSIGHTFUL FEEDBACK. AND I THINK THAT'S REALLY GOING TO DEPEND ON OUR FACILITATION, UM, AND HOW COMFORTABLE PEOPLE FEEL INCLUDED IN THE CONVERSATION. SO I WOULD, I WOULD LEAVE YOU WITH, WITH THOSE COMMENTS. AND, AND, SORRY, LAST THING, CHAIR. UH, NORMALLY MY, MY NEIGHBORHOOD LEADERS MEETINGS ARE NOT, UH, TELEVISED OR, OR RECORDED OR STREAMED LIVE. UM, SO THAT WHAT YOU'RE PROPOSING IS SLIGHTLY DIFFERENT FROM WHAT WE NORMALLY DO WITH OUR NEIGHBORHOOD MEETINGS. I WOULD JUST KEEP THAT IN MIND. MAYBE WE CAN THINK ABOUT THAT. THANK YOU CHAIR. THANK YOU. COUNCILWOMAN SANDOVAL. COUNCILMAN PERRY. THANK YOU, MA'AM. UM, I, I, I SHARE A LITTLE BIT OF CONCERN ABOUT THE TIMING OF THIS ON, ARE WE KIND OF RUSHING IT THROUGH THE SYSTEM? UH, WE'RE TALKING ABOUT MEETINGS IN EACH ONE OF THE DISTRICTS, AND I, I STILL HAVE A LOT OF QUESTIONS ABOUT HOW THIS IS ALL GONNA FORMULATE, BUT, UH, ONE MEETING PER DISTRICT, I, I JUST THINK THAT THAT'S, THAT'S NOT ADEQUATE. UH, EACH DISTRICT, WE GOT TONS OF PEOPLE IN EACH ONE OF THE DISTRICTS AND, UM, TO, UM, EXPECT TO GET THIS KIND OF WORD OUT, WHICH IS IMPORTANT ON ONE MEETING, I, I THINK IS A LITTLE BIT SHORTSIGHTED ON, ON WHAT WE'RE TRYING TO DO HERE. UH, SO I WOULD, I WOULD, UH, LIKE TO SEE THAT, UM, EXPANDED A LITTLE BIT FURTHER OUT BECAUSE OF THE, OF THE, UM, UM, BEING ABLE TO GET THIS WORD OUT. AND AS FAR AS THESE, THESE CROSS-SECTIONAL, UH, GROUPS, WHO DETERMINES THE SECTION? I MEAN, ARE WE, IS THIS GONNA BE AN UNLIMITED MEMBERSHIP AND, UH, GETTING FEEDBACK FROM, UH, THE CITY? I, I'M, I'M KIND OF VAGUE ON THAT. HOW, HOW IS THAT GONNA WORK? SO COUNCILMAN, UM, AS LAURA EXPLAINED, THE FIRST STEP OF THE PROCESS IS THE SCIENTIFIC COMMUNITY SURVEY THAT IS GONNA BE THE BASE BASELINE FOR THE CONVERSATIONS THAT WE ARE GONNA HAVE IN THE OTHER SUBSEQUENT MEETINGS. SO THAT SCIENTIFIC SURVEY WILL ENSURE THAT IT'S REPRESENTATIVE OF THE ENTIRE CITY OF SAN ANTONIO, AND WE'LL GET INTO THE METHODOLOGY FOR THAT ITEM NUMBER TWO ITEM, OKAY. BASED ON THAT AND THOSE RESPONSES [00:50:01] THAT WE WANNA GO TO YOUR NEIGHBORHOOD AND SEE WHAT DISTRICT AND RESIDENTS THINK ABOUT POTENTIAL CHANGES TO THOSE CALLS. SO THAT'S HOW WE WANNA ENGAGE THE, THE SUBSEQUENT GROUP GROUPS OF, UM, OPPORTUNITIES THAT WE HAVE, UM, WITH THE BASIS OF THE SCIENTIFIC SURVEY, SO WE CAN INFORM AND COME BACK TO THE PUBLIC SAFETY COMMITTEE AND MAKE RECOMMENDATIONS THAT WERE ORIGINATED FROM TAKING A PULSE OF THE ENTIRE CITY AND THEN GETTING FEEDBACK FROM OTHER GROUPS WITHIN, WITHIN OUR COMMUNITY. OKAY. SO THE SCIENTIFIC SURVEY, IS THAT GONNA BE TARGETED TO CERTAIN INDIVIDUALS IN THE DISTRICTS, OR IS IT JUST GONNA GO OUT TO EVERYBODY IN THE DISTRICTS? SURE. AND COUNCIL, IF YOU'RE OKAY, THAT IS ON THE SECOND ITEM. SECOND, OKAY. OKAY. ALRIGHT. UH, I'M, I'M, I'M SKIPPING AHEAD HERE A LITTLE BIT, I APOLOGIZE. BUT, UM, YEAH, WHEN YOU LOOK AT THIS WHOLE PROCESS HERE, YES, WE'VE BEEN TALKING ABOUT THIS AND, AND I, I, I THINK WE'RE GOING IN THE RIGHT DIRECTION, BUT I CERTAINLY DON'T WANT TO RUSH THIS THROUGH THE SYSTEM. AND, AND I'M, I'M CONCERNED ABOUT THE ONE MEETING PER DISTRICT. I CERTAINLY WOULD WANT TO, UH, EXPAND THAT WITHIN DISTRICT 10 AND HAVE, UM, UH, YOU KNOW, IF NOT TWO, BUT MULTIPLE MEETINGS TO GET FEEDBACK. UH, UNTIL, AND RIGHT NOW WE'RE AT A DISADVANTAGE BECAUSE OF THIS CORONAVIRUS NOT BEING ABLE TO, UH, REACH OUT PERSONALLY IN OUR, OUR DISTRICT MEETINGS. AND, AND I'VE TRIED EVERY WHICH WAY IN THE WORLD TO GET, UM, THE WORD OUT ON, ON OUR MONTHLY MEETINGS, BUT STILL, THE, THE, UH, THE ATTENDANCE IS NOT WHERE IT USED TO BE WHEN WE HAD THE IN-PERSON MEETINGS AT THE TOOL YARD. AND SO THAT'S WHY I'M CONCERNED THAT, YOU KNOW, WE WOULDN'T BE REACHING A, A, A BIG ENOUGH AUDIENCE TO GET THIS WORD OUT AND LETTING PEOPLE KNOW WHAT THIS PROCESS IS AND, AND WHAT THE GOALS OF THIS, THIS SURVEY AND, AND COMMENTS ARE, ARE TRYING TO GET TO. SO, UM, I, I'M CONCERNED ABOUT THAT. BUT OVERALL, UM, UH, YEAH, SOME OF MY OTHER QUESTIONS, I GUESS IS GETTING INTO THE NEXT BRIEFING. SO I'LL, I'LL HOLD OFF AND WE'LL SEE WHAT, WHAT YOU HAVE NEXT. THANK YOU. THANK YOU, MADAM CHAIR. IF I MAY, UH, JUST CLARIFY JUST A BIT FOR THE COUNCILMAN. UM, JUST TO NOTE, IT'S ONE DISTRICT MEETING IN THE NEIGHBORHOOD, SO WE'LL PARTNER WITH YOU THAT REACH THOSE NEIGHBORHOODS, UM, PRESIDENTS, BUT ALSO THE FOUR CITYWIDE CONVERSATIONS. THE TIKA IN SPANISH AND THE TELEPHONE TOWN HALL MEETINGS WILL BE OPEN, UM, TO EVERYONE IN THE COMMUNITY. AND OUR HOPE IS WITH THESE DIFFERENT FORMATS, MENT, I KNOW AS YOU MENTIONED, SOMETIMES THE, UM, YOUR NEIGHBORS, I THINK WE HEARD THIS FROM, FROM YOUR STAFF AS WELL, THAT THE TECHNOLOGY ON WEBEX CAN, CAN BE A LITTLE CHALLENGING. UM, AND SO THERE'S A PHONE OPTION, UM, THERE'S A WEBEX OPTION OR IF THEY'D LIKE TO LISTEN BY PHONE OR TUNE IN ON TV. SO OUR HOPE IS WITH THESE VARIOUS PLATFORMS THAT WE'LL BE ABLE TO CAST A WIDER NET. THANK YOU, COUNCILMAN. UM, THANK YOU, LAURA. I, I, I REALLY WANNA, I AGREE WITH, UM, AND COUNCILMAN PERRY. I, I, I'M NOT SURE ONE MEETING IS ENOUGH, AND I, AND I RECOGNIZE THE JUXTAPOSITION OF, OF TRYING TO MOVE THIS ALONG BECAUSE WE'VE, UH, HAD A LOT OF, WE'VE HAD A LOT OF INPUT. YOU KNOW, I JUST THINK THAT RIGHT NOW WE'RE A LITTLE MORE FOCUSED, OR AT LEAST THE COMMUNITY COULD BE A LITTLE MORE FOCUSED. AND THERE'S A LOT MORE INFORMATION THAT'S BEEN, WILL BE GIVEN THROUGH THIS PROCESS. UM, THAT ONE MEETING MEETING MIGHT NOT BE ENOUGH. I KNOW WE'RE TRYING TO MOVE IT ALONG, BUT I DON'T WANNA RUSH IT FOR THE SAKE OF OUR COMMUNITY. SO, UM, YOU KNOW, JUST WANNA THINK ABOUT THAT FURTHER. UM, AND ON THAT, DENISE, WILL YOU PLEASE READ THE CAPTION FOR ITEM TWO? YES, MA'AM. SORRY ABOUT THAT. ALL RIGHT. BRIEFING ITEM THREE, BRIEFING AND POSSIBLE ACTION ON POLICE SERVICES SCIENTIFIC SURVEY. MA'AM, WE NEED THE CAPTION ON ITEM NUMBER TWO, BECAUSE WE NEED TO TAKE ACTION ON THAT. SO YOU COULD READ THAT. CAPTION, THE CAPTION FOR NUMBER TWO. OKAY. BRIEFING AND POSSIBLE ACTION ON POLICE SERVICES REVIEW COMMUNITY ENGAGEMENT STRATEGY. OKAY. CAN I PUT YOU NEED A, A MOTION? IF YOU COULD, DO I HAVE A MOTION AND A SECOND FOR APPROVAL TO MOVE THIS ITEM FORWARD? ITEM TWO TO MOVE FORWARD, TO MOVE FORWARD TO FULL COUNSEL. RIGHT, MARIA? UM, NO, ACTUALLY THIS [00:55:01] IS JUST FOR US STAFF TO MOVE FORWARD WITH BEGINNING THE COMMUNITY ENGAGEMENT. OH, OKAY. WELL, LET ME JUST CLARIFY. WE, THERE'S STILL OPPORTUNITY TO TWEAK THE PROCESS, RIGHT? OKAY. OKAY. YES. UM, AND, AND I'M GONNA ASK THAT THE CITY ATTORNEY'S OFFICE TO HELP ME WITH THIS, THIS QUESTION. I HEAR YOUR, YOUR INPUT TODAY. SO THE COUNCIL DOESN'T WANNA MOVE FORWARD WITH THE PLAN AS PRESENTED. UM, I CAN, UM, UM, MODIFY IT BASED ON THE, THE, THE FEEDBACK RECEIVED TODAY, AND THEN WE CAN EITHER BRING IT BACK TO THE COMMITTEE, UM, OR WE CAN, UH, PROVIDE A, UM, MEMORANDUM WITH THE REVISIONS, UM, SO WE CAN START BEGINNING THE PROCESS. BUT I WANNA CHECK THE LIST TO SEE IF THAT WOULD BE APPROPRIATE. EITHER OF THOSE WORKS. IF, IF WE COULD, I, I'D, I'D RATHER NOT WAIT FOR ANOTHER MONTH TO GO TO COME BACK TO PUBLIC SAFETY. IF WE COULD PROVIDE THAT MEMORANDUM, UM, WITH REVISIONS, UM, I THINK THAT WOULD BE HELPFUL IN MOVING IT ALONG. CHAIR. YES, COUNCILWOMAN CHAIR. I, UM, I CAN MAKE A MOTION OR I CAN, I CAN SECOND ANDREW SULLIVAN, COUNCILWOMAN ANDREW SULLIVAN. BUT I THINK IT WOULD BE HELPFUL IF, UH, WE MOVED ON THE STAFF, WERE ABLE TO HIGHLIGHT SOME OF THE SUMMARIES OF, OF WHAT THEY HEARD SO THAT WE'RE ON THE SAME PAGE. THAT'S A GOOD IDEA. SURE. SO THE, THE NOTES THAT I'VE TAKEN IS THAT WE HAVE, UM, TWO COUNCIL MEMBERS SPECIFICALLY, UM, COUNCILMAN PERRY AND THE CHAIR THAT WOULD LIKE TO SEE ADDITIONAL MEETINGS ADDED TO THE NEIGHBORHOOD MEETINGS. UM, SO WE WILL PROVIDE SOME ALTERNATIVES TO DO THAT. UH, COUNCILMAN SANDOVAL, YOU WANTED TO SAY SOMETHING? I, I SUPPORT THAT TOO. OKAY. OKAY. SO, SO THAT IS SOMETHING THAT WE WOULD BE MO MODIFYING IN THE PLAN. UM, ALSO WHAT I HEARD IS POTENTIALLY EXTENDING THE TIMELINE OF THE MEETINGS. UM, SO WE WOULD BE LOOKING INTO THAT. OUR, UM, I THINK WHAT LAURA SHOWED EARLIER TODAY, WE HAD MARCH, APRIL, AND MAYBE GOING INTO MAY. SO MAYBE WE CAN MAKE THOSE THREE MONTHS AVAILABLE FOR COMMUNITY FEEDBACK, IF THAT'S WHAT THE COMMITTEE WOULD LIKE US TO DO. UM, THAT WILL PUSH OUR TIMELINE A LITTLE BIT MORE, UM, IN TERMS OF HAVING RECOMMENDATIONS FOR THE BUDGET PROCESS, BUT WE CAN BRING THOSE TO THE COUNCIL IN JUNE FOR, TO THE PUBLIC SAFETY COMMITTEE IN JUNE. UM, AND THEN WE WOULD HAVE TO FIGURE OUT A B SESSION TO BE ABLE TO BRING THE FULL COUNCIL, BUT I CAN ACCOMMODATE THAT WITHIN THE NEW TIMELINE BASED ON YOUR FEEDBACK TODAY. SO THOSE ARE THE, THE TWO POINTS, UM, THAT I THINK WILL IMPACT THE TIMELINE. AND I THINK THE OTHER RECOMMENDATIONS IN TERMS OF ADDING, UH, FOR INSTANCE, SMALL BUSINESSES TO DO MORE OUTREACH SO THEY CAN PARTICIPATE. UM, ALSO THE APARTMENT DWELLERS AS WELL, UM, TO HAVE THE RIGHT PEOPLE AT THE FACILITATION TABLE, UM, TO WHEN WE DO, WHEN WE DO THE BREAKOUT SESSIONS, THOSE ARE THINGS THAT WE CAN MODIFY THAT DON'T IMPACT THE TIMELINE. UM, SO THOSE ARE THE NOTES THAT I'VE TAKEN, UH, FROM THE CONVERSATION TODAY. OKAY. THANK YOU, MARIA. GIVEN THAT INFORMATION, DO WE HAVE A, UM, I JUST WANNA BE CLEAR, DO WE HAVE A MOTION AND A SECOND TO MOVE, UM, UH, TO ALLOW STAFF TO, TO START WORKING? I THINK, WAIT, MOVE FORWARD. I'M SORRY. OKAY. I RECOGNIZE EMOTION. COUNCILMAN SANDOVAL, DID YOU WANNA SAY SOMETHING? I WILL SECOND AND ADD ONE SMALL THING. IF I COULD PLEASE, COULD WE EXPLORE USING AN ALTERNATIVE TO WEBEX? WE'VE HAD A LOT OF PROBLEMS WITH, UH, RESIDENTS, UH, IN THE PUBLIC CONNECTING WITH, WITH WEBEX, SO THANK YOU. OKAY. WE HAVE A MOTION AND A SECOND. UM, ALL IN FAVOR, PLEASE SAY, AYE. I HAVE A QUESTION. AYE, I HAVE THE DISCUSSION PLEASE. HERE. UM, UH, COUNCILMAN? YEAH. UM, SO I DON'T UNDERSTAND WHY WE WANNA DELAY THIS. IF WE ARE LOOKING AT EXTEND, IF WE'RE STILL LOOKING AT MARCH AND APRIL FOR NEIGHBORHOOD MEETINGS, THERE ARE NOT GONNA BE ANY FACE-TO-FACE MEETINGS IN MARCH AND APRIL BECAUSE OF OUR PANDEMIC. SO IT, WE CAN HAVE MORE THAN ONE MEETING PER MONTH IN A COUNCIL DISTRICT. IS THAT RIGHT, LAURA? MARIA? YES, MA'AM. WE, WE CAN. OKAY. SO I JUST WANTED TO PUT THAT OUT THERE BECAUSE I, IT'S HARD, I'M HARD PRESSED TO VOTE IN FAVOR OF A DELAY OF THIS TIMELINE BECAUSE THEN WE'RE PUSHING IT CLOSER. IT, EVERYBODY'S GONNA BE IN A CAMPAIGN SEASON. THIS IS GONNA BECOME A CAMPAIGN ISSUE. AND SO I THINK IT'S SOMETHING THAT IF YOU CONTINUE TO WORK ON IT NOW, AND THE RESIDENTS HAVE TALKED ABOUT IT, [01:00:01] I THINK IT'S IMPORTANT THAT WE WE'RE GONNA BE GATHERING DATA EITHER WAY. SO THOSE ARE MY PERSPECTIVES. THANK YOU, CHAIR. THANK YOU. COUNCIL NAVAN. OKAY. ALL THOSE IN FAVOR SAY AYE. AYE. THOSE OPPOSED? AYE. I, UH, I WOULD LIKE TO EXING. OKAY. UM, OKAY. I'M SORRY. LET'S DO A ROLL CALL. . SO I MAKE SURE, I THINK WE HAD, I, I SAW IT WAS, UH, MYSELF, COUNCILMAN SANDOVAL AND COUNCILMAN ANDREW SULLIVAN. THAT'S MAJORITY. UH, SO, UH, THE ITEM, THE ITEM MOVES FORWARD. I, THERE'S A LOT OF BACKGROUND NOISE. CAN EVERYBODY BE MUTED? OKAY. THE, UM, ITEM MOVES FORWARD. OKAY. THANK YOU FOR THE PRESENTATION. UM, WE'LL MOVE ON TO ITEM, [3. 21-1351] THE NEXT ITEM. UH, MADAM CLERK, CAN YOU PLEASE READ THE CAPTION? YES. ITEM THREE, BRIEFING AND POSSIBLE ACTION ON POLICE SERVICES SCIENTIFIC SURVEY. THANK YOU MADAM CLERK. UM, UH, CHAIRWOMAN AND MEMBERS OF THE COMMITTEE, I WOULD LIKE TO, UH, UH, INTRODUCE CHRIS, CHRIS HAM WITH E T C, WHO IS THIS SURVEY FIRM THAT WILL BE HELPING US WITH THIS, UH, PROCESS. AND HE WILL BE, UM, UH, INTRODUCING, I, I'M SORRY. HE'LL BE MAKING THE PRESENTATION ON THIS ITEM. SO WITH THAT, I'LL TURN IT OVER TO CHRIS. GREAT. IT'S, UH, A PLEASURE TO BE WITH EVERYONE TODAY. IF, UH, PRESENTATION COULD BE BROUGHT UP, I'LL UH, WALK YOU THROUGH, UH, KIND OF OUR PROCESS AND, AND WHAT WE'RE PLANNING TO DO. AND SINCE I'VE BEEN LISTENING IN ON THE FIRST PART OF YOUR PRESENTATION, I'LL TRY TO ANSWER SOME OF THE QUESTIONS A FEW OF YOU HAD, UH, PREVIOUSLY. UH, IF YOU'RE NOT FAMILIAR WITH OUR FIRM, UH, THE NEXT SLIDE JUST SHOWS A LITTLE BIT OF THE SCOPE THAT OUR UH, COMPANY HAS HAD ACROSS THE COUNTRY THE PAST FEW YEARS. SO IF YOU COULD GO TO THE NEXT SLIDE. UH, WE'VE WORKED, UH, WITH LITERALLY OVER A THOUSAND COMMUNITIES ACROSS THE UNITED STATES. UH, I'VE PERSONALLY MANAGED SURVEYS THAT HAVE INVOLVED OVER ONE AND A HALF MILLION PEOPLE. UH, AND OUR REAL FOCUS IS TO HELP LOCAL GOVERNMENTS GATHER, UH, VALID INPUT FROM THEIR COMMUNITY TO HELP DECISION MAKING PROCESSES. UH, JUST IN THE STATE OF TEXAS, WE WORK WITH OVER 30, UH, CITY AND COUNTY GOVERNMENTS, INCLUDING THE NINE LARGEST CITIES. SO I KNOW THERE WAS A QUESTION EARLY ON AS TO WHICH COMMUNITIES UH, YOU WOULD BE COMPARED AT A MINIMUM. WE COMPARE YOU TO THE OTHER, THE FIVE LARGEST. SO THAT WOULD BE DALLAS, UH, HOUSTON, UH, AUSTIN, UH, EL PASO AND FORT WORTH. AND IF FOR SOME REASON YOU WANNA LOOK AT OTHERS, WE CAN DO THAT AS WELL. BUT WE'RE GONNA ESSENTIALLY ADMINISTER A CORE SET OF THE SAME QUESTIONS IN THOSE COMMUNITIES SO YOU CAN SEE HOW THINGS, UH, STACK UP. UH, THE NEXT SLIDE, IF YOU CAN GO THERE. UH, JUST, UH, HIGHLIGHTS OF THE PURPOSE OF THE SURVEY. THIS IS REALLY FROM YOU. IT'S DESIGNED TO UNDERSTAND WHAT RESIDENTS EXPECTATIONS OF POLICE ENCOUNTERS WITH SAN ANTONIO POLICE DEPARTMENT AND THE APPROPRIATE ROLE OF THE POLICE DEPARTMENT TO KEEP THE COMMUNITY SAFE. AND, AND THE RESULTS WILL BE USED TO INFORM RECOMMENDATIONS. I WON'T READ THAT ALL TO YOU. I THINK YOU'RE AWARE OF WHY YOU'RE DOING IT. AND REALLY IT'S TO MAKE SURE THAT THE AVERAGE PERSON, THE TYPICAL RESIDENT WHO MAY NOT BE ABLE, UH, TO COME TO A MEETING, MAY NOT BE ABLE TO PARTICIPATE IN. IT, MAY NOT BE, UH, ABILITY OR, UH, ACCESS TO TECHNOLOGY. A LOT OF TIMES IT'S JUST, FRANKLY, TIME. UH, A LOT OF PEOPLE JUST DON'T HAVE TIME TO GET ENGAGED, BUT THEIR OPINIONS MATTER. SO WE WANNA MAKE SURE THE ENTIRE COMMUNITY'S WELL REPRESENTED. GO AHEAD AND GO TO THE NEXT SLIDE. UH, THIS IS, UH, I KNOW THERE HAVE BEEN SOME QUESTIONS ABOUT HOW PEOPLE WILL BE SELECTED. HOW DO WE REALLY ENSURE THAT IT'S REPRESENTATIVE? YOU KNOW, UH, SOME ORGANIZATIONS USE VOTER LIST, SOME ORGANIZATIONS USE PEOPLE WHO ARE REGISTERED IN, UH, TELEPHONE DATABASES. UH, THE METHODOLOGY WE FOUND THAT IS THE BEST WAY TO DO IT AND MAKE SURE THAT EVERYONE, UH, IS, UH, HAS AN OPPORTUNITY TO REPLACE IS WHAT'S CALLED ADDRESS BASED SAMPLING. AND WHAT THIS MEANS IS THAT EVERY RESIDENTIAL ADDRESS IN THE CITY, UH, IS ELIGIBLE TO BE SELECTED. SO WHAT WE DO IS WE PICK EVERY ADDRESS THAT'S REGISTERED AS A DELIVERABLE ADDRESS AS A RESIDENCE IN THE CITY OF SAN ANTONIO. THIS INCLUDES APARTMENTS, CONDOMINIUM, SINGLE FAMILY HOMES. AND WE RANDOMLY SELECT HOUSEHOLDS FROM THAT GROUP FOR THE SURVEY. SO, BOTTOM LINE, IT MEANS IF YOU LIVE IN THE CITY OF SAN ANTONIO, YOU HAVE AN EQUAL PROBABILITY OF EVERYONE ELSE OF BEING SELECTED FOR THE SURVEY. AND WHAT WE'RE GONNA DO IS ADMINISTER THE SURVEY TO AT LEAST A HUNDRED RESIDENTS WHO ARE SELECTED AT RANDOM IN EACH CITY COUNCIL DISTRICT. ALTOGETHER, WE'LL MAKE SURE THAT WE COMPLETE OVER A THOUSAND, UH, CITYWIDE. UH, WE'LL BE ADMINISTERING THE SURVEY IN BOTH ENGLISH AND SPANISH, BUT WE'RE ALSO GONNA PROVIDE IT IF NECESSARY IN OTHER LANGUAGES. AND I KNOW THERE'S SOME CONCERNS ABOUT PEOPLE WHO PERHAPS HAVE HEARING, UH, VISION OR BOTH, [01:05:01] UH, DISABILITIES OR, UH, THINGS ALONG THOSE LINES. SO WE MAKE SURE THAT WE GIVE PEOPLE MULTIPLE METHODS TO RESPOND, WHETHER IT BE BY MAIL, WHETHER IT BE A PRINTED COPY, WHETHER IT BE BY EMAIL. AND WE CAN ALSO MAKE THINGS AVAILABLE FOR, UH, READERS ONLINE LIKE JAWS AND OTHER THINGS FOR PEOPLE, UH, WHO HAVE LIMITATIONS, UH, VISUALLY. UH, THE NEXT CHART JUST GIVES A LITTLE BIT OF AN OVERVIEW OF THE PROCESS. UH, ACTUALLY, I GUESS BEFORE THAT CHART, SOME PEOPLE WONDER WHY 1,067 SURVEYS. THIS IS ACTUALLY THE BEST INVESTMENT FOR A SURVEY THAT YOU CAN DO WHEN YOU'RE LOOKING AT VALUE ON RETURN FOR ACCURACY. 'CAUSE EVERY SURVEY THAT YOU ADMINISTER COSTS MONEY. AND WHAT THIS CURVE ACTUALLY SHOWS YOU IS BASICALLY HOW THE MARGIN OF ERROR CHANGES AS MORE SURVEYS ARE DONE. AND YOU CAN SEE INITIALLY YOU GET GREAT BENEFITS FOR DOING A FEW MORE SURVEYS, BUT EVENTUALLY THE CURVE FLATTENS. AND SO AS YOU DO MORE SURVEYS, THERE'S REALLY MINIMAL INCREASES IN ACCURACY. AND SO THE REASON WE'VE RECOMMENDED DOING THE SAMPLE SIZE IS THAT NOT ONLY MAKE SURE THAT EACH, UH, COUNCIL DISTRICT IS REPRESENTED IN A STATISTICALLY VALID FASHION, IT'S THE BEST INVESTMENT, UH, FOR YOUR LOCAL DOLLARS. THE NEXT SLIDE TALKS A LITTLE BIT ABOUT THE METHODOLOGY. UH, ESSENTIALLY WHAT WE'RE GONNA DO IS SELECT 500, UH, HOUSEHOLDS AT RANDOM, UH, FROM EACH COUNCIL DISTRICT. SO WE'LL BE PICKING UP 5,000, UH, PEOPLE FOR THE SURVEY. THEY'LL HAVE THE OPTION, UH, OF GETTING THE SURVEY IN THE MAIL AND JUST FILLING IT OUT, MAILING IT BACK. UH, WE WILL ALSO GIVE THEM THE OPTION TO CALL US AND DO IT BY PHONE IN MULTIPLE LANGUAGES. UH, AND IF THEY DON'T RE OR THEY CAN EVEN GO TO A WEBSITE, UH, THAT WILL BE PROVIDED IN THE COVER LETTER. WE'LL EVEN PUT A QR CODE IN THERE SO THEY CAN JUST SCAN IT WITH THEIR PHONE IF THEY HAVE THAT CAPABILITY TO MAXIMIZE PARTICIPATION FROM ALL GROUPS. IF FOLKS DO NOT RESPOND TO THE INITIAL MAILING, WE'LL THEN HAVE PEOPLE DO FOLLOW UP BY PHONE. UH, WE'LL ACTUALLY BE SENDING EMAILS. WE'LL BE ABLE TO PURCHASE EMAILS FOR MOST OF THE HOUSEHOLDS. IT'S INTERESTING TODAY I CAN PURCHASE MORE EMAILS THAN I CAN PHONE NUMBERS FOR ADDRESSES, UH, BECAUSE OF NO CALL LISTS, IT'S DIFFICULT TO GET PHONE NUMBERS FOR PEOPLE, BUT THERE'S NO RESTRICTIONS ON EMAIL ADDRESSES. SO WE'RE TYPICALLY ABLE TO GET 70 TO 80% OF THE HOUSEHOLD SELECTED EMAIL ADDRESSES. SO, UH, WE'LL MONITOR THE COMPOSITION OF THE COMPLETED SURVEYS. AND WHAT I MEAN BY THAT IS WE'LL BE TAKING A LOOK AT WHO RESPONDS BY AGE, BY RACE, BY GEOGRAPHY. AND THEN WHAT WE DO IS WE TARGET OUR FOLLOW UPS IN THE AREAS WHERE THE RESPONSE RATE IS NOT AS GOOD TO MAKE SURE THAT ALL GROUPS IN ALL AREAS ARE WELL REPRESENTED. TO GO ONTO THE NEXT CHART, OUR NEXT SLIDE, UH, THIS IS JUST A LITTLE BIT AT THE END OF WHAT YOU'LL GET BACK. ONE OF THE THINGS THAT WE PROVIDE OUR CLIENTS WITH OUR, UH, COMMUNITY ENGAGEMENT OR SURVEY DATA DASHBOARDS. WHAT THIS ALLOWS YOU TO DO IS ESSENTIALLY HAVE AT YOUR FINGERTIPS OF THE RESULTS OF THE SURVEY. UH, IT USED TO BE THAT YOU HAD TO HIRE SOMEBODY LIKE ME TO ANALYZE YOUR DATA, AND THAT WAS REALLY CUMBERSOME. AND YOU GET A BIG GIANT REPORT. UH, WE USED TO CHARGE BY THE POUND YEARS AGO. UH, THESE DAYS WE BASICALLY PROVIDED AN ELECTRONIC FORMAT. SO YOU WILL GET A FORMAL REPORT, BUT WE'LL ALSO BE CREATING AN AD DASHBOARD THAT WILL ALLOW YOU TO GO INTO THE DATABASE AND ACTUALLY CREATE YOUR OWN MAPS. DO YOUR OWN ANALYSIS, SEE COMPARISONS. UH, THIS IS JUST A SAMPLE LANDING PAGE. UH, THE NEXT SLIDE JUST GIVES YOU AN EXAMPLE OF WHAT IT MIGHT LOOK LIKE WHEN YOU'RE LOOKING AT IT. YOU CAN PULL UP A QUESTION, TAKE A LOOK AT THE RESULTS, BUT THEN YOU CAN ACTUALLY FILTER THE RESPONSES AND ACTUALLY SEE HOW DIFFERENT GROUPS OF PEOPLE, HOW DO PEOPLE RESPOND DIFFERENTLY BY AGE? WHAT ARE THE RESPONSE DIFFERENCES BASED ON RACE AND SO FORTH. UH, IN ADDITION, IF YOU GO TO THE NEXT PAGE, WE'LL ACTUALLY HAVE A LANDING, UH, COMPONENT IN THIS. WE'LL LET YOU COMMIT, COMPARE YOURSELF, UH, TO OTHER COMMUNITIES. THIS IS JUST AN EXAMPLE, UH, OF HOW A COMMUNITY COMPARED TO NATIONAL AVERAGES ON A VARIETY OF COMMUNITY SERVICES. WE'LL DO THE SAME THING WITH THE KEY QUESTIONS ON YOUR SURVEY. SO YOU'LL SEE HOW YOU STACK UP TO THE FIVE OTHER LARGE CITIES IN TEXAS FOR SOME OF THE KEY QUESTIONS. THE LAST PIECE THAT I REALLY LIKE ON THE NEXT CHART IS THE MAPPING CAPABILITY. THIS ALLOWS YOU TO ACTUALLY DRILL DOWN AND SEE ON YOUR MAP HOW PEOPLE IN DIFFERENT PARTS. AND THIS IS KIND OF A BORING, I SHOULD HAVE PUT A BETTER CHART. 'CAUSE IN THIS SITUATION, EVERYTHING'S RATED WELL. SO THE WHOLE CITY'S IN DARK BLUE, UH, WHICH IN THIS CASE MEANT EVERYBODY WAS VERY SATISFIED. SO I THINK THAT'S WHY I GAVE THE CITY OR GAVE THIS TO THE CITY, UH, PRESENTATIONS AT ONE TIME 'CAUSE THEY HAD DONE REALLY WELL AND IT WANTED TO HIGHLIGHT. BUT TYPICALLY WHAT WE'LL DO IS I'LL HAVE THE MAPS WILL RANGE IN COLOR, PERHAPS RED IS POOR, YOU KNOW, OFF WHITE, JUST KIND OF A MID-LEVEL RESPONSE. AND THEN, UH, RED GREEN IS MORE HIGHER LEVELS OF SUPPORT. AND WE'LL BE ABLE TO DO THAT WITH SOME OF THE QUESTIONS ON THE SURVEY. SO, AND I THINK THE LAST CHART IS THIS, THE, GO TO THE NEXT SLIDE. AND THIS IS, UH, KIND OF JUST A PAUSE. UH, WE'RE GONNA WALK THROUGH THE SURVEY INSTRUMENT, BUT I THOUGHT BEFORE WE DO THAT, MAYBE PAUSE AND SEE IF THERE ARE QUESTIONS ABOUT JUST THE METHODOLOGY AND WHAT YOU'RE GOING TO GET. UM, AND THEN MY NEXT FEW SLIDES WILL [01:10:01] ACTUALLY SHARE THE QUESTIONNAIRE AS IT IS RIGHT NOW. SO IS, ARE THERE ANY QUESTIONS OR UP TO THIS POINT IN TIME, A METHODOLOGY OR SHOULD WE FINISH AND THEN, UH, PAUSE. MAYBE I SHOULD ASK FOR GUIDANCE HERE. WE'LL, WE'LL FINISH AND THEN, UH, TAKE TURNS ASKING QUESTIONS. OKAY, THAT'S GREAT. YEAH, IT JUST RECOGNIZE YOU'RE GIVING YOUR TIME LIMITATIONS. SO LEMME JUST KINDA WALK YOU THROUGH. IF YOU GO AHEAD, I'M GONNA JUST WALK YOU THROUGH, THROUGH OF THE FIVE COMPONENTS OF THE SURVEY. UH, THE FIRST PIECE IS WE'RE GONNA ASK PEOPLE A LITTLE BIT ABOUT, UH, THE NEIGHBORHOOD SAFETY AND THEIR KIND OF PERCEPTIONS OF THE VISIBILITY OF POLICE AND GET SOME FEEDBACK WHAT THEY THINK THE TOP ISSUES ARE. AND YOU MIGHT SAY, WELL, WHY DO WE HAVE OPTIONAL ON THE OPEN-ENDED QUESTIONS, WHAT WE FOUND IS OP, IF YOU HAVE OPEN-END QUESTIONS, THEY'RE OFTEN A BARRIER FOR PEOPLE TO RESPOND. 'CAUSE YOU HAVE TWO GROUPS OF PEOPLE, ONE GROUP OF PEOPLE WHO JUST LAZY DON'T WANT TO DO IT. UH, THERE'S ANOTHER GROUP OF PEOPLE WHO ARE PERFECTIONISTS AND THEY WANT TO HAVE THE RIGHT ANSWER. AND WHAT HAPPENS IS THEY'LL GET TO THAT AND THEY'LL THINK, I NEED TO COME UP WITH SOMETHING GOOD. AND THEN THEY WON'T FINISH THE SURVEY. THEY INTEND TO, BUT THEY NEVER GET AROUND TO IT. THE OTHER PEOPLE JUST QUIT. AND IT'S LIKE, I DON'T WANNA HAVE TO ACTUALLY THINK DEEPLY. SO WE PUT THEM AS OPTIONAL. MOST PEOPLE WILL PROBABLY ANSWER THEM, BUT WE DO THAT JUST TO MAKE SURE THAT WE DON'T HAVE A REASON FOR PEOPLE TO QUIT THE SURVEY. UH, THE FIRST TWO QUESTIONS THAT YOU HAVE HERE ARE ACTUALLY QUESTIONS THAT WE BENCHMARK IN OUR NATIONAL DATABASE. SO WE ACTUALLY HAVE DATA ON THOSE FIRST TWO QUESTIONS FROM OVER 500 COMMUNITIES ACROSS THE COUNTRY, INCLUDING 20 OF THE 35 LARGEST, UH, CITIES. UH, THE NEXT CHART JUST SHOWS KIND OF PART TWO, UH, THIS SECTION OF THE SURVEYS, JUST KIND OF GETTING SOME EXPERIENCES THAT PEOPLE HAVE HAD, UH, WITH THE SAN ANTONIO POLICE DEPARTMENT, UH, OVERALL, HOW THEY WOULD RATE THEIR EXPERIENCE, WHAT TYPES OF EXPERIENCES THEY HAD, AND THEN FRANKLY, WHETHER OR NOT THEY'RE AVOIDING CALLING, UH, 'CAUSE THEY HAVE CONCERNS ABOUT INTERACTIONS. I HEARD A QUESTION EARLIER ABOUT, YOU KNOW, WILL PEOPLE FEEL FREE TO ANSWER THESE SURVEYS? AND ONE OF THE BENEFITS ABOUT USING A THIRD PARTY LIKE E T C, THAT'S IN MANY WAYS PERCEIVED TO BE OBJECTIVE, THAT OFTENTIMES WILL HELP OVERCOME PERHAPS HESITANCY THAT PEOPLE MIGHT HAVE IF THEY GO TO A PUBLIC MEETING OR SOMETHING LIKE THAT WHERE THE CITY'S ACTUALLY RUNNING AND PERHAPS PERCEIVE TO BE CONTROLLING THE VENUE. VERSUS IN THIS CASE, THEY CAN FREELY KIND OF TELL A THIRD PARTY ABOUT WHAT THEIR CONCERNS HAVE. AND IF SO, WE'LL CAPTURE THOSE. UH, THE NEXT SLIDE, UH, GETS AT ONE OF THE REAL CORE ISSUES THAT YOU'RE LOOKING AT IS WHAT DO PEOPLE THINK ABOUT, UH, WHO SHOULD RESPOND OR WHAT THE LEVEL OF POLICE RESPONSE SHOULD BE FOR VARIOUS SITUATIONS? SO YOU CAN SEE WE HAVE 15 DIFFERENT SITUATIONS, UH, THAT WE ARE PRESENTING, UH, TO RESIDENTS. AND THEN WE'RE REALLY ASKING IS, SHOULD THE POLICE OR OTHERS PERHAPS HAVE PRIMARY SHARED, UH, BACKUP RESPONSIBILITY OR EVEN NO INVOLVEMENT AT ALL? AND SO WE THINK THIS WILL BE A GOOD, UH, OPPORTUNITY TO OBJECTIVELY ASSESS WHERE PEOPLE ARE RIGHT NOW. AND A COUPLE PEOPLE ASKED ME, WELL, WHAT IF EVERYBODY SAYS THE POLICE SHOULD DO EVERYTHING? WELL, MY RESPONSE TO THAT, IT WOULD BE GOOD FOR YOU TO KNOW THAT IF YOU'RE CONSIDERING DOING SOMETHING ELSE, IT'S, YOU KNOW, I I ALWAYS BELIEVE THAT GETTING PUBLIC INPUT, IT SHOWS YOU WHERE PEOPLE ARE TODAY, AND SOMETIMES THERE NEEDS TO BE EDUCATION ABOUT THE REASON THINGS THAT ARE BEING CHANGED. ON THE OTHER HAND, YOU MAY FIND THAT CLEARLY THE PUBLIC HAS ALIGNED WITH SOME THINGS THAT YOU MAY BE CONSIDERING, AND THIS DATA MAY, MAY HELP MAKE IT EASIER FOR YOU TO MOVE FORWARD. WE ALSO ARE GONNA ASK SOME FOLKS ABOUT SOME WAYS THE POLICE DEPARTMENT CAN BUILD BETTER RELATIONSHIPS WITH SOME OF THE INITIATIVES THAT YOU HAVE GOING ON. UH, THE NEXT SLIDE, UH, ARE A FEW OPEN-ENDED QUESTIONS. EXCUSE ME, SORRY. THESE ARE THE DEMOGRAPHIC QUESTIONS. UH, ONE OF THE THINGS THAT WE JUST WANNA MAKE SURE IS THAT WE HAVE GOOD REPRESENTATION BY AGE, GENDER, UH, WHETHER THEY IDENTIFY AS A SEXUAL MINORITY, UH, THEIR RACE, AND OF COURSE WHETHER OR NOT THEY'RE HISPANIC, LATINO, UH, OF ORIGIN. AND SO WE'LL BE TRACKING THAT INFORMATION ALONG WITH THEIR GEOGRAPHIC LOCATION TO MAKE SURE THE RESULTS ARE REPRESENTATIVE OF THE CITY. UH, THE OTHER THING THAT WE'LL BE DOING IS BEING ABLE TO PROVIDE DATA THAT ALLOW YOU TO CROSS TAB AND THE DASHBOARD AND THE OTHER INFORMATION PROVIDE WILL ACTUALLY BE LET YOU LOOK AT THE RESULTS FOR EACH OF THESE GROUPS. SO WE CAN IDENTIFY WHETHER THERE'S SIGNIFICANT DIFFERENCES IN HOW ONE GROUP OF PEOPLE RESPOND VERSUS ANOTHER. AND THEN THE LAST, UH, SLIDE ARE SOME OF THE OPEN-ENDED QUESTIONS. WE LEAVE THESE MAINLY FOR THE END, UH, BECAUSE THESE ARE THE ONES THAT, LIKE I SAID BEFORE, THAT A LOT OF TIMES PEOPLE EITHER DON'T WANT TO FILL OUT OR THEY GET KIND OF CLUSTERED WITH. SO THIS POINT, BY THE TIME THEY GET TO THIS PART OF THE SURVEY, THEY WILL GIVEN US THE KEY QUANTITATIVE DATA THAT WE WANT. SO THAT'S EVERYTHING I HAVE TO PRESENT TODAY. I'M HAPPY TO ANSWER QUESTIONS, BUT, UH, THAT'S THE END OF MY, OH, I GUESS I'M SORRY, WE HAVE THIS A COUPLE MORE SCHEDULED. THIS IS THE PROCESS AS FAR AS, UH, UH, HOPEFULLY HERE SOON, UH, WE'LL FINALIZE THE SURVEY. I KNOW THERE'S SOME CONCERNS ABOUT RUSHING IT AND I'M WORKING AT THE CITY'S TIME SCHEDULE, BUT WE CAN GET THIS DONE FAST, WE CAN GET IT DONE SLOWER. IT'S REALLY UP TO THE CITY'S LEAD. BUT RIGHT NOW OUR PLAN IS TO TAKE ABOUT THREE WEEKS TO ADMINISTER IT, WHICH IS REALLY A WEEK LONGER THAN WE NEED. TYPICALLY, TWO, TWO WEEKS WOULD BE SUITABLE, BUT IF THE SURVEY IS, UH, FINALIZED IN THE NEXT WEEK, [01:15:01] UH, WE SHOULD HAVE THE PRELIMINARY RESULTS BACK TO THE CITY BY THE END OF THE MONTH AND BE ABLE TO SHARE THE FINDINGS IN A REPORT SOMETIME EARLY MARCH. AND REALLY WHEN YOU NEED US, UH, WE'D MAKE THE PRESENTATIONS. AND WITH THAT, IF YOU WANNA GO TO THE NEXT SLIDE, THERE'S THE QUESTION SLIDE. SO ANYWAY, THAT'S, UH, THE MY LAST, UH, PRESENTATION SLIDE, BUT HAPPY TO ANSWER QUESTIONS THAT ANYBODY MIGHT HAVE. THANK YOU FOR THE PRESENTATION. CHRIS. I HAVE A, UM, COUPLE OF ITEMS I, I'D LIKE TO SEE JUST, UH, ONCE THE SURVEYS ARE COMPLETE, I, OF COURSE I'D LIKE THE RESPONDENT DISTRIBUTION DATA TO INCLUDE NOT ONLY, UH, A DISTRICT BY DISTRICT BREAKDOWN, WHICH I THINK YOU, YOU MENTIONED, UM, BUT ALSO DEMOGRAPHIC INFORMATION SPECIFICALLY FOR SPANISH AND ENGLISH RESPONDENTS. I'D LIKE TO SEE THAT SEPARATELY FROM MY REVIEW. I'M SURE MY COLLEAGUES WOULD LIKE TO SEE THAT DATA AS WELL. CAN YOU, CAN YOU PICK THAT OUT? YEAH, THAT'S ACTUALLY, THAT'S ACTUALLY PLANNED. SO, WE'LL ACTUALLY, YOU'LL, THIS DASHBOARD THAT I'M TALKING ABOUT, YOU'LL BE ABLE TO GO ON THERE AND YOU CAN PICK, YOU KNOW, A COMPARISON SIDE BY SIDE, HISPANIC, NON-HISPANIC. UH, YOU CAN DO IT BY AGE, YOU CAN DO IT BY RACE. SO ANY DEMOGRAPHIC QUESTION THAT I JUST SHARED THERE IN THE LAST COUPLE OF SLIDES, YOU'LL BE ABLE TO TAKE A LOOK AT THE RESULTS FOR THAT GROUP IN ADDITION. SO I'LL, THAT'LL ALL BE AVAILABLE AT YOUR FINGERTIPS ON THE, ON THE DASHBOARD. OKAY. I JUST WANNA BE CLEAR, I'M, I'M LOOKING BACK AT THE SLIDES, BUT IT'S BY LANGUAGE THOUGH, RIGHT? OKAY. YEAH. YEAH. WE SO YOU'D LIKE TO SEE SPANISH SPEAKING RESPONDENTS? YEAH, WE CAN DO THAT. SO YEAH, I UNDERSTAND THE QUESTION NOW, SO, OKAY. UM, AND THERE ALSO WILL BE OTHER LANGUAGES, I'M SURE. UM, ALSO I'D LIKE TO SEE DISTRIBUTION DATA TO INCLUDE DEMOGRAPHIC INFORMATION FOR ALL THE SURVEY METHODS. SO, UH, THE WAY PEOPLE ARE RESPONDING MAIL ONLINE PHONE, UH, I'D LIKE THAT TEASED OUT AS WELL. IS THAT POSSIBLE? YEAH, WE TRACK THAT. SO EVERYTHING YOU'RE ASKING FOR IS ALREADY, UH, SO IF, IF YOU'D LIKE IT, WE'RE HAPPY TO SAY, HERE'S HOW MANY RESPONDED BY PHONE, HERE'S HOW, AND BREAK IT DOWN BY THE DIFFERENT GROUPS SO YOU CAN ACTUALLY SEE HOW PEOPLE RESPONDED BASED ON THEIR AGE AND OTHER CHARACTERISTICS. GREAT. OKAY. UH, THANK YOU CHRIS. UH, WE'LL MOVE ON TO COUNCIL MEMBER QUESTIONS STARTING WITH COUNCILMAN PERRY. UH, THAT PRETTY MUCH COVERED IT FOR ME. UH, UM, LOOKS LIKE IT'S WELL ORGANIZED. I, UM, GOT A CHANCE TO GO THROUGH THE QUESTIONS. I THINK THEY'RE THOROUGH. UH, I WAS CONCERNED AT FIRST ABOUT LEAD IN, LEAD IN QUESTIONS AND HOW THEY'RE PRESENTED, THAT KIND OF THING, BUT I DIDN'T, I DIDN'T SEE ANY OF THAT. UM, I THINK IT'S A, A FAIR QUESTIONNAIRE AND, AND, UM, LOOK FORWARD TO GETTING SOME RESULTS BACK. I, AND I, I HEAR YOU, WHAT YOU'RE SAYING ABOUT TIMING AND THAT KIND OF THING. UM, UH, I, I WOULD SAY THAT SAN ANTONIO TAKES A LITTLE BIT MORE TIME. PEOPLE LOOK AT THINGS A LITTLE BIT LONGER AND, UM, I, I'M, I'M, I'M THINKING THAT'S BEING VERY, VERY OPTIMISTIC IN ORDER TO GET THIS OUT IN TWO WEEKS AND GETTING, UH, OR THREE WEEKS AND GETTING, GETTING INFORMATION BACK WITHIN THAT TIME, I'M, I'M JUST REALLY CONCERNED ABOUT THAT. AND I DON'T WANNA RUSH THIS THROUGH THE SYSTEM. YEAH, MY ONLY RESPONSE IS ONCE YOU APPROVE IT, WE'LL BE ABLE TO GET IT DONE IN THE TIMEFRAME. SO, BUT IF THERE IS A LITTLE MORE TIME TO DESIGN THE QUESTIONS AND MODIFY THE QUESTIONS, THAT COULD DELAY IT A LITTLE BIT. BUT I HAVE BEEN DOING SURVEYS IN SAN ANTONIO SINCE 2005. I'VE PROBABLY SURVEYED 40 TO 50,000 PEOPLE, UH, IN THE COMMUNITY. AND WE CURRENTLY HAVE CONTRACTS WITH, UH, VIA, WE DO THE ONBOARD TRANSIT SERVICES TO MAKE SURE THEIR TITLE SIX POPULATIONS AND ARE DOING WORK FOR TDOT RIGHT NOW. AND THEN WE'VE RECENTLY DONE SEVERAL PROJECTS FOR THE ALAMO AREA, M P O. SO, UH, SO YEAH, I TOTALLY UNDERSTAND THE IMPORTANCE, THE PROCESS, UH, AND I'LL MAKE SURE I TRY TO RESPECT AND HONOR THAT AS WE DO OUR WORK. THAT'S ALL. UH, OKAY. THANK YOU. COUNCILMAN PERRY. UH, COUNCILWOMAN SANDOVAL. SHE MAY HAVE STEPPED AWAY. WE'LL, WE'LL, UH, MOVE FORWARD TO, UH, COUNCILWOMAN GERRAN. DO YOU HAVE ANY QUESTIONS? YEAH, THANK YOU. UM, I'M GONNA LET COUNCIL MEMBER ANDREW SULLIVAN TALK ABOUT, UH, HER QUESTIONS SHE HAD LAST TIME ABOUT THE CITIES. BUT I DID HAVE A QUESTION ABOUT, ON THE SURVEY, UM, ON THE SURVEY PART THREE, WHERE IT TALKS ABOUT, UH, NUMBER EIGHT, IF THE SITUATION INVOLVES ONE AGGRESSIVE PANHANDLING AND ENCAMPMENT, CRIMINAL TRESPASS. SO, UM, I DON'T SEE ANYTHING THAT SAYS, USES THE WORD HOMELESS. SO WAS THAT INTENTIONAL? AND IF IT WAS, WHY? [01:20:01] UH, THANK YOU FOR THE QUESTION, COUNCILMAN. YES, IT WAS INTENTIONAL. WE GOT, UH, FEEDBACK FROM OUR EQUITY OFFICE THAT USING THE WORD HOMELESS MAYBE, UH, INTERPRETED AS BEING A CRIME. AND THEY WERE, EVEN THOUGH THAT WAS NOT OUR INTENT, 'CAUSE WE DO GET PHONE CALLS THAT WE, THAT'S HOW WE TRACK 'EM IN OUR SYSTEM. UM, HOWEVER, WE, WE FELT THAT THAT WOULD BE MORE REPRESENTATIVE OF THE SITUATIONS THAT WE THINK OUR COMMUNITY HAS CHALLENGES WITH. UM, SO THAT IS THE REASON WHY WE CHANGE IT, UH, FEEDBACK FROM OUR EQUITY OFFICE. AND, AND DAVID, I DON'T KNOW IF YOU WANNA ADD ANYTHING THERE. NO, BUT THAT IS ACCURATE. UH, THAT WE DIDN'T WANT IT TO BE DEFINED AS, UH, A CRIME OR EVEN PERCEPTION OR PERCEPTION ALONG THOSE LINES. THANK YOU, MARIA. OKAY. UM, SO WE'RE, WE'RE GOING FORWARD WITH, I, I ABSOLUTELY AGREE WITH THAT BECAUSE IT'S NOT A CRIME, BUT THIS IS RESPONSE. BUT IF PEOPLE ARE CALLING 9 1 1 BECAUSE OF HOMELESS, THEY, HOW ARE THEY GOING TO, THEY'RE JUST GONNA HAVE TO DO IT UNDER ENCAMPMENT. THEY'RE GONNA HAVE TO KNOW THAT OUR RESPONDENT NO, NO. THEY CAN CONTINUE TO CALL 9 1 1 AND REPORT IT THE WAY THAT THEY, THAT THEY DO IT TODAY. NO, NO, NO. I MEAN, IN FIGURING OUT THE SURVEY AND ANSWERING THAT QUESTION ON THE SURVEY. SO THAT'S, THEY'RE GONNA JUST HAVE TO KNOW THAT, OH, I'M CALLING IF I CALL BECAUSE I SEE A, A, SOMEONE WHO'S HOMELESS WHO'S IN A DRAINAGE DITCH THAT'S AN ENCAMPMENT. SO THAT'S WHY I CALLED THE POLICE. THEY'LL HAVE TO KNOW THAT. CORRECT? YES, MA'AM. I COULD MAKE A SUGGESTION HERE IF THERE'S SOME CONCERNS THAT MAYBE WE WOULD LOSE INSIGHTS ONTO THE HOMELESS IS IN THESE SITUATIONS. SOMETIMES WE'LL ADD IN ANOTHER, IN OTHER, IN OTHER WORDS, IF SOMEBODY JUST WASN'T SURE, AND THEY, THE WAY THEY INTERPRET IT WAS THEY WOULD CLASSIFY IT AS OTHER, I MEAN, EXCUSE ME, IN THIS CASE, HOMELESS, THEY COULD WRITE IT IN. SO IN OTHER WORDS, IF THEY WEREN'T SURE, AND THEY THOUGHT PANHANDLING IS THAT REALLY TALKING ABOUT HOMELESS, AND I UNDERSTAND THE NEED TO BE SENSITIVE, UH, TO POPULATIONS AND NOT CLASSIFY BEING HOMELESS A CRIME. AND SO I THINK THAT'S WHAT THE INTENT HERE IS NOT TO PUT ON THERE THAT BEING HOMELESS ITSELF IS A CRIME. IT'S THE ACTIVITY SOMETIMES THAT ARE RELATED TO THAT. SO THAT MIGHT BE A SUGGESTION. I WOULD HAVE TO BE A COMPROMISE TO MAKE SURE WE DON'T LOSE THAT, UH, POTENTIAL. WHERE SOMEONE MIGHT WANT TO SAY, I WANNA MAKE A COMMENT ABOUT, UH, HOMELESSNESS, BUT THEY DON'T KNOW IF NUMBER ONE ACTUALLY ADDRESSES THAT. RIGHT? SO, I MEAN, I GUESS DAVID WITH THE EQUITY OFFICE, SO THEY, UM, YOU REMOVED THE WORD HOMELESS, BUT TO SAY, UM, BECAUSE RIGHT THERE IS AGGRESSIVE PANHANDLING AND LIKE THOSE, AND SOME PEOPLE WHO ARE JUST IN THE MIDDLE OF THE, YOU KNOW, IN THE MIDDLE OF A, A MEDIAN WHO MAY SHOULD OR SHOULD NOT BE THERE, YOU KNOW, SELLING STUFF AND STUFF LIKE THAT, WHO CALL THE POLICE, UM, THAT COULD BE ALSO UNDER OTHER, UH, SO I'M JUST WONDERING THE, I DON'T KNOW, I'M NOT ARTICULATING MY QUESTION WELL, BUT ONLY BECAUSE WE GET A LOT OF PHONE CALLS TO OUR OFFICE ABOUT IT, AND THE WORD PEOPLE USE IS HOMELESS. AND, AND SO THE CONTINUITY OF THE, THE UNDERSTANDING OR THE EDUCATION, I ABSOLUTELY AGREE WITH YOU, WE SHOULD NOT EQUATE IT WITH, UH, SOMEONE BEING HOMELESS, BEING CRIMINAL. UM, BUT I THINK THE EDUCATION PROCESS, HOW ARE WE GOING TO NOT LOSE ANYONE? YEAH. THE, THE IDEAL IS FOR US TO STILL REACH OUT AND GET PEOPLE TO ARTICULATE WHAT THEY'RE TRYING TO DESCRIBE. AND BECAUSE WE DON'T WANT HOMELESS WHO HAVE THE PHRASE THAT IT'S A CRIME OR EVEN BE ASSOCIATED WITH THE CRIME, UH, IT'S JUST THAT SOME INDIVIDUALS ARE, ARE DOWN ON THEIR LUCK. AND BECAUSE YOU SEE THEM, YOU SHOULD NOT AUTOMATICALLY MAKE AN ASSUMPTION. UH, THE IDEA WE'RE HOPING UNTO OTHER WOULD BE TO ARTICULATE EXACTLY WHAT IS HAPPENING THERE SO THEY CAN POSSIBLY DESCRIBE THE ACTION, UH, SO TO SPEAK. AND COUNCILMAN, IF I MAY, THAT MAY BE A GOOD COM COMPROMISE TO ADD ANOTHER LINE LIKE A NUMBER 16 THAT IS BLANK AND COMMU AND THE MEMBERS OF THE COMMUNITY THAT RESPONDING TO THE SURVEY, THEY COULD INCLUDE HOMELESS, IF THAT'S HOW THEY UNDERSTAND IT, OR PERHAPS ANY OTHER SITUATIONS THAT THAT COULD BE, UH, SOMETHING WE CAN ADD TO THE SURVEY. OKAY. IF, IF MY COLLEAGUES ARE ALL RIGHT WITH THAT. AND IF WE DON'T SLOW DOWN THE PROCESS EITHER, UM, I'M, [01:25:01] I'M FINE WITH THAT. BUT, BUT THANK YOU, THANK YOU VERY MUCH FOR WALKING ME THROUGH THIS AND HELPING ME UNDER UNDERSTAND THAT AND, UH, COME TO THAT REALIZATION. THOSE ARE ALL THE QUESTIONS I HAVE. THANK YOU, CHAIR. THANK YOU. COUNCILWOMAN DERAN, UH, COUNCILWOMAN, ANDREW SULLIVAN. THANK YOU MADAM CHAIR, AND THANK YOU CHRIS. UM, I KNOW I HAD A LOT OF MY QUESTIONS ANSWERED DURING OUR BRIEFING WITH MARIA, AND SO THANK YOU SO MUCH. UM, THE OTHER ONLY QUESTION THAT I HAVE IS WHEN IT COMES TO THE TARGETED APPROACH, AND EVEN THOUGH WE'RE GONNA OFFER SPANISH AND ENGLISH AND, AND OTHER, UH, RESOURCES TO, TO TACKLE THE BARRIERS WHEN WE'RE DOING THIS TARGETED APPROACH, HOW WILL WE KNOW IF WE'RE TARGETING OR IF THE HOME THAT WILL RECEIVE THIS INFORMATION HAS HAVE OTHER BARRIERS, UM, WHETHER IT'S A LITERACY BARRIER, UH, WHETHER IT'S A BARRIER, UM, THAT THEY, THEY DON'T KNOW HOW, OR THEY DON'T HAVE A A PHONE. UM, I'M ASKING THIS BECAUSE WE KNOW WITHIN THE DISTRICT TWO AREA, UM, LITERACY AND EDUCATIONAL ATTAINMENT IS ONE OF THE THINGS THAT KEEP, UM, A LOT OF OUR RESIDENTS FROM REALLY RESPONDING OR ADDRESSING ISSUES. AND SO IF WE'RE DOING THIS TARGETED APPROACH, HOW ARE WE KNOWING IF THOSE FAMILIES HAVE ADDITIONAL BARRIERS THAT WILL KEEP THEM FROM ANSWERING THESE SURVEYS? THAT'S A GREAT QUESTION, AND IT'S ONE OF THE THINGS THAT I STARTED TO REALIZE MANY YEARS AGO AS PEOPLE, UH, UH, AS OTHER MODES OF, UH, DOING SURVEYS STARTED TO EMERGE. A LOT OF FOLKS HAVE JUST KIND OF GRAVITATED TO LET'S DO THEM ALL ONLINE OR, OR MODES THAT ARE SIMPLER. UH, ONE OF THE REASONS WE USE MULTIPLE CHANNELS, UH, FOR LETTING THE SURVEY PEOPLE, FOR PEOPLE TO RESPOND TO THE SURVEY IS EXACTLY THAT. UH, WE MAIL IT OUT AND OBVIOUSLY PEOPLE WHO ARE LITERATE OR THAT'S THEIR PREFERENCE ARE ABLE TO READ THOSE BOTH IN ENGLISH AND SPANISH. IT HELPS PEOPLE WHO PERHAPS OTHERWISE, UH, ARE NOT ABLE TO SPEAK, UH, UH, COMPLETE THE SURVEY. BUT THE REASON WE THEN DO THINGS LIKE FOLLOW UP BY PHONE IS WE'RE CONTACTING PEOPLE WHO MAY BE CAN'T READ, BUT THEY CAN CERTAINLY DO THE SURVEY AND THAT SORT OF THING. AND SO, UH, WE TRY TO HAVE DESIGNED IT SO THAT WE'VE GOT MAIL, WE'VE GOT ONLINE, WE'VE GOT PHONE, MULTIPLE LANGUAGES. UH, AT THE END OF THE DAY, SOMETIMES IT'S JUST A MATTER OF DO PEOPLE THINK? AND THAT'S ONE OF THE THINGS THAT'S AS IMPORTANT TO CONVEY EVEN IN THE COVER LETTER. BUT THAT I THINK IS PERHAPS SOMETIMES THE BIGGEST BARRIER THAT'S, ALTHOUGH ALL THE OTHER THINGS ARE IMPORTANT, IT'S LIKE, DO PEOPLE THINK THEIR VOICE REALLY MATTERS? UH, AND, AND I THINK THAT'S ONE OF THE REASONS IS YOU'RE PROMOTING THIS PROCESS AND DOING THIS. I THINK THAT, UH, PROBABLY WILL GET MORE ENGAGEMENT THAN ANYTHING ELSE IS IF PEOPLE THINK IT MATTERS. IF THEY FILL THIS OUT AND TAKE THE TIME TO DO IT, WILL SOMEBODY ACTUALLY LISTEN TO IT? AND THAT'LL PROBABLY HAVE A BIGGER IMPACT THAN ANYTHING ELSE. AND, AND WHEN I SAY TARGETED, I DON'T WANT ANYBODY TO THINK THAT WE'RE JUST TARGETING SPECIFIC GROUPS. 'CAUSE THAT WOULDN'T BE SCIENTIFIC. UH, IT'S A RANDOM SAMPLE. WE JUST EMPHASIZE OUR FOLLOW-UP EFFORTS TO PEOPLE WHO DON'T RESPOND. AND SO, SO ONCE YOU'VE BEEN SELECTED, YOU'RE PART OF THE RANDOM POOL, AND OUR GOAL IS TO MAXIMIZE PARTICIPATION FROM THOSE PEOPLE. AND HOPEFULLY WE'LL GET ABOUT 20%. THAT'S ONE OF THE REASONS WE PICKED 500 FROM EACH DISTRICT. BUT IF FOR SOME REASON THE RESPONSE RATE'S 30%, WE'LL COUNT ALL THOSE SURVEYS. UH, AND SO, BUT YEAH, BUT I TOTALLY AGREE. AND THAT'S WHY REALLY FROM MY PERSPECTIVE, IS TRYING TO BE A SERVANT OF LOCAL GOVERNMENTS AND HELP LOCAL GOVERNMENTS GET THE DATA. WE USE SO MANY DIFFERENT METHODS TO LET PEOPLE RESPOND TO MAKE SURE THAT DATA OR TECHNOLOGY OR LITERACY OR LANGUAGE DON'T BECOME BARRIERS FOR PARTICIPATION. OKAY. AND WE KNOW WITHIN THE ANTONIO, UM, WE HAVE MANY RESIDENTS THAT ARE UNDOCUMENTED RESIDENTS. AND SO SOMETIMES RECEIVING THINGS FROM A GOVERNMENT ENTITY OR, OR FROM A A OUTSIDE A, A OUTSIDE SOURCE TO ASK THEM FOR THEIR INFORMATION, THEY KIND OF GET, UH, TAKEN BACK. AND SO HOW ARE WE SPEAKING TO OVERCOMING THAT CHALLENGE, UM, AS WE'RE DOING THIS RANDOM SELECTING AND MAKING SURE THAT WHEN WE'RE DOING THE FOLLOW UP CALLING, UM, THAT WE'RE SPEAKING TO HELP THEM UNDERSTAND THAT THIS IS NOT SOMETHING, UM, THAT WILL JEOPARDIZE THEM GETTING THEIR CITIZENSHIP OR PUT THEM IN HARM'S WAY OF BEING A, A A, AN ITEM FOR A POLICE DISCUSSION. SO I WANTED TO KNOW HOW ARE WE SPEAKING TO THAT AS WELL? YEAH, ANOTHER GREAT QUESTION. UH, IT'S, IT'S GONNA BE DIFFICULT HONESTLY, TO HAVE PEOPLE WHO ARE UNDOCUMENTED TO FILL OUT A SURVEY LIKE THIS. I'VE DONE THIS IN A LOT OF PLACES AROUND THE COUNTRY WHERE THERE'S HIGH PERCENTAGE OF PEOPLE WHO ARE NOT DOCUMENTED, UH, AND THEY'RE JUST RE HESITANT TO DO IT FOR ALL THE REASONS YOU JUST SAID. SO AGAIN, BEING THIRD PARTY, UH, THAT HELPS THAT WE'RE NOT THE POLICE DOING THE SURVEY, UH, WE'LL COMMUNICATE THAT WHEN WE CALL PEOPLE, UH, AND LEAVE, ONE OF THE THINGS THAT YOU PROBABLY GUESS IS PEOPLE DON'T ANSWER THEIR PHONE ANYMORE. SO WHEN I SAY [01:30:01] WE CALL PEOPLE, WE ACTUALLY CALL AND LEAVE A VOICE MESSAGE, AND THEN WE CALL THE, THEY CALL US BACK. AND SO THOSE PEOPLE WILL BE SELECTED. SO IN OTHER WORDS, IF THEY'RE LIVING IN A RESIDENCE AND THEY'RE UNDOCUMENTED, THEY'D HAVE THE SAME PROBABILITY AS SOMEONE WHO OWNS A HOUSE AND IS A CITIZEN OF THE, OF THE COUNTRY. SO, BUT WE WILL REACH OUT TO THEM AS WE WILL OTHERS. BUT THERE ARE JUST SOME GROUPS, YOUNGER PEOPLE ARE LESS RESPONSIVE THAN OLDER PEOPLE. YOU KNOW, THOSE ARE, SO WHEN WE SAY THE FOLLOW UP, WE'LL BE TARGETING, WE'LL BE LOOKING AT THE PERCENTAGE OF PEOPLE WHO SPEAK SPANISH. THAT'LL BE ONE OF THE THINGS THAT WE TARGET. SO THE PREVIOUS QUESTION IS, WILL WE BE ABLE TO SEE THE RESULTS FOR SPANISH SPEAKERS VERSUS NON-SPANISH, UH, UNDOCUMENTED, AT LEAST IN THE SAN ANTONIO AREA, MORE LIKELY TO BE PEOPLE WHO DON'T SPEAK ENGLISH. AND SO LOOKING AT SOME OF THOSE, BUT WHAT WE'RE, WE CAN'T INCLUDE A QUESTION THAT SAYS, ARE YOU UNDOCUMENTED? SO WE WILL, WE REALLY WON'T HAVE A WAY AT THE END OF THE DAY TO BE ABLE TO ASSESS WHETHER THEY WERE REPRESENTED. 'CAUSE THERE'S JUST NOTHING WE COULD DO TO MATCH IT UP. BUT WE CAN CERTAINLY TRY TO MAKE IT INCLUSIVE, UH, AND SEEM KIND, I GUESS OUR INTERVIEWERS WHO DO THOSE PHONE CALLS, UH, THEY'RE GOOD AT IT. AND SO JUST HAVING A FRIENDLY VOICE, HEY, WE'D LIKE TO GET YOUR FEEDBACK AND DOING IT IN SPANISH, UH, WE'LL HAVE PEOPLE DOING THE CALLS IN SPANISH, HOPEFULLY WILL HELP. OKAY. AWESOME. THANK YOU SO MUCH FOR THAT, CHRIS. UM, MY LAST QUESTION THAT I HAVE ABOUT NUMBER 15 ON PAGE 14, UM, THAT SPEAKS TO THE CHILD CUSTODY VIOLATIONS. UM, A LOT OF PEOPLE WILL ASK IF THIS IS A C P S ORDER, IS IT BASED ON PROTECTIVE ORDER? WHAT KIND OF CUSTODY, UM, ARE WE TALKING ABOUT? IS IT, UM, MATERNAL, PATERNAL? UM, AND SO THAT, THAT KIND OF A, UM, THAT QUESTION THERE IS STILL KIND OF A CONCERN FOR ME BECAUSE, UM, WE KNOW THAT WE HAVE SEEN MANY, UM, CHILD RETURN AND CHILD, UM, CUSTODY CASES THAT THAT LEAD TO, TO MANY DIFFERENT OUTCOMES. AND SO, UM, I THINK THAT WE MIGHT NEED TO, TO LOOK AT THAT NUMBER 15 QUESTION A LITTLE BIT, UM, DEEPER AND DEFINE EXACTLY WHAT KIND OF CHILD CUSTODY VIOLATION ARE WE SPEAKING OF. UM, THAT WOULD BE MY ONLY OTHER CONCERN, BUT THOSE ARE MY QUESTIONS. UM, MADAM CHAIR, THANK YOU SO MUCH, CHRIS, IN THE PRESENTATION. THANK YOU. COUNCILMAN ANDREW SULLIVAN. UH, COUNCILMAN SANDOVAL. THANK YOU, CHAIR. UH, I GOT A BRIEFING ON THIS FROM, UH, MARIA AND, UH, LAURA AND BERTA, AND THANK YOU VERY MUCH. AND I THINK, UM, A LOT OF THE QUESTIONS I HAD WERE REALLY, WELL, SOME OF THAT INFORMATION, THE, THE ANSWER WAS, UM, YOU KNOW, WE CAN GET SOME OF THAT INFORMATION FROM THE DIALOGUES. SO, AND, AND I THINK YOU, YOU ARE RIGHT, 'CAUSE I WANTED TO GO A LITTLE BIT DEEPER, UH, IN THE SURVEY, BUT CAN YOU JUST, JUST FOR THE SAKE OF CLARITY, CAN YOU EXPLAIN HOW WE INTEND TO USE THE RESULTS OF THIS SURVEY? SURE. UM, COUNCILWOMAN, SO THE, THE PRIMARY PURPOSE OF THE SURVEY IS TO BE ABLE TO GIVE US A PULSE ON WHAT THE COMMUNITY THINKS ABOUT CALLS THAT COULD POTENTIALLY BE ADDRESSED BY A NON-POLICE OFFICER, OR MAYBE WHERE THE POLICE DEPARTMENT HAS A DIFFERENT ROLE THAN WHAT THEY HAVE TODAY. THAT INFORMATION WILL BE USED, UM, FOR US, COMBINED WITH WHAT WE'RE GOING TO HEAR FROM THE OTHER, UH, UH, ITEMS IN THE COMMUNITY PROCESS TO BRING RECOMMENDATIONS TO THIS COMMITTEE, TO THE PUBLIC SAFETY COMMITTEE. UM, SO THAT WAY WE CAN, THE COMMITTEE CAN, CAN, CAN LISTEN TO THAT, MAKE SOME TWEAKS, AND THEN FORWARD TO THE FULL COUNCIL FOR CHANGES THAT WE WOULD LIKE TO MAKE. SO THAT IS THE MAIN PURPOSE OF THE, OF THE SURVEY. THERE ARE OTHER QUESTIONS THAT WE ASKED, UM, IN TERMS OF THE SAFETY IN THE NEIGHBORHOOD, THAT'S, UH, DATA THAT, THAT THE DEPARTMENT CAN USE OPERATIONALLY, UM, TO SEE THERE'S A, THERE'S A GAP WHERE PERHAPS, UM, WE HAVEN'T CONSIDERED AND, AND TAKE THE, THE OPINION OF THE, OF THE RESIDENTS IN THOSE AREAS. UM, THE SECTION ABOUT A COMMUNITY ENCOUNTERS THAT IS GONNA MEASURE CUSTOMER SERVICE, THOSE THAT INTERACTED WITH POLICE, UH, WHAT WAS THEIR EXPERIENCE, THOSE THAT DID NOT INTERACTED WITH POLICE OVER THE PAST 12 MONTHS, WHAT DO THEY THINK OF THE POLICE DEPARTMENT? SO THAT'S HOW WE GONNA USE THAT PERHAPS TO MAKE SOME, SOME, UH, IMPROVEMENTS OR RECOMMENDATIONS. UM, AND THEN THE LAST SECTION, WHICH IS A OPEN-ENDED QUESTIONS. I HOPE THAT WE'RE CAPTURING THEIR THINGS THAT PERHAPS THE COMMUNITY WANTS TO COMMUNICATE TO US THAT ARE NOT IN, IN THE SURVEY ITSELF, THAT ARE IMPORTANT TO THEM. UH, AND THEN FROM THERE, WE, WE CAN HAVE A DIALOGUE WITH THE PUBLIC SAFETY COMMITTEE ON NEXT STEPS DEPENDING ON THOSE TOPICS. SO, SO THAT'S THE INTENT OF THE SURVEYING, HOW, UH, WE ARE PROPOSING TO USE THE RESPONSES. OKAY. SO THE SAFETY PART IS FOR OPERATION, POTENTIAL OPERATIONAL CHANGES, UH, TO PD. UM, THE, THE GRID [01:35:01] ONE IS ABOUT HOW WOULD THE PUBLIC, UH, SEE A DIFFERENT MODEL, RIGHT? WHAT, WHERE ARE THEY READY FOR US TO, TO DIVERT RESOURCES? AND THEN, SORRY, YOU SAID TWO MORE. OH, CUSTOMER SERVICE, RIGHT? ON THE, AND THEN THE LAST ONE. YES. UH, AND THE LAST ONE IS TO CAPTURE PERHAPS THINGS THAT WE'RE NOT EVEN THINKING ABOUT THAT ARE IMPORTANT TO THE COMMUNITY, THAT WE CAN USE THAT INFORMATION TO HAVE A CONVERSATION WITH THE PUBLIC SAFETY COMMITTEE IF THERE'S PERHAPS OTHER TOPICS THAT THE COMMUNITY WANTS TO TAKE BASED ON THAT FEEDBACK FROM THE COMMUNITY. OKAY. UM, ALRIGHT. I THINK, UM, LIKE ANY SURVEY INSTRUMENT, RIGHT? IF YOU'RE NOT HAVING THE, THE FULL BLOWN CONVERSATION, THIS IS GONNA GIVE US SORT OF LIKE THE FIRST, UH, THE FIRST BLUSH, RIGHT? AND I, I JUST THINK WE NEED TO BE PREPARED TO DIG A LITTLE BIT, UH, DEEPER AFTER THAT. AND I'M, I'M WONDERING IF THERE'S AN OPPORTUNITY FOR US, YOU KNOW, SOMETIMES YOU FILL OUT A SURVEY AND AT THE END IT'LL SAY, HEY, DO YOU WANNA BE CONTACTED ABOUT YOUR RESULTS? NOT COMMITTING US TO CONTACTING EVERY, YOU KNOW, ALL, UH, 5,000 PEOPLE WHO FILL OUT, THERE ARE THOUSANDS OF PEOPLE WHO FILL OUT THE SURVEY. UH, BUT I, I'M JUST WONDERING IF THAT COULD BE HELPFUL. SO FOR INSTANCE, IF SOMEONE RESPONDS THAT THEY DO FEEL SAFE OR THEY DON'T FEEL SAFE IN THEIR NEIGHBORHOOD, I ALSO THINK IT'S IMPORTANT FOR US TO KNOW WHAT IT IS THAT MAKES THEM FEEL SAFE AND WHAT DOESN'T. BECAUSE I, I THINK THAT THE OVERWHELMING, UM, COMMENTS THAT WE'VE HEARD FROM, FROM MANY OF, LIKE, SAY OUR NEIGHBORHOOD LEADERS IS POLICE PRESENCE TO THEM, THEY EQUATE THAT WITH SAFETY. AND, UH, AND REALLY THAT'S WHAT WE'RE TRYING TO, SORRY, GET INTO MORE DEEPLY RIGHT NOW, RIGHT? BECAUSE WE KNOW WE CAN'T HAVE POLICE EVERYWHERE. SO WHAT IS IT STREET LIGHTING? IS IT, UM, STUFF THAT YOU READ IN THE NEWS ABOUT YOUR, YOUR NEIGHBORHOOD? I, I THINK IT'S IMPORTANT FOR US TO HAVE THAT TYPE OF INFORMATION AS WE GO BACK AND REVISE THIS, OUR, OUR BUDGET AND SEE REALLY WHERE WE PRIORITIZE, UH, WHERE POLICE OFFICERS GO. SO I JUST WANNA MAKE SURE THAT AT SOME POINT WE'RE ALSO ABLE TO GET TO THAT NEXT, UH, LAYER. WHETHER, AND, AND I THINK, I DON'T THINK WE CAN DO IT IF WE DON'T DO THE SURVEY. SO I THINK THE SURVEY'S ABSOLUTELY CRITICAL. I JUST DON'T WANNA FORGET THAT, THAT WE NEED TO DO THAT NEXT LEVEL. UH, THE SAME THING FOR HOW PEOPLE DECIDE, YOU KNOW, IN QUESTION EIGHT, UH, WHAT THINGS SHOULD POLICE DO? WHAT THINGS SHOULD, UM, SHOULD THEY SHARE RESPONSIBILITIES WITH? UH, CHRIS, WE HAD THAT CONVERSATION. I SAID, OH, MY NEIGHBORHOOD LEADERS ARE GONNA RANK, YOU KNOW, POLICE SHOULD DO ALL OF THESE SHOULD BE THE PRIMARY. AND YOU'RE RIGHT, IT'S IMPORTANT TO KNOW THAT THAT'S WHERE THEY STAND. I THINK THAT'S, THAT'S HELPFUL. THAT LETS US KNOW WHAT OUR CHALLENGE IS. BUT THEN I THINK WE ALSO NEED TO CHALLENGE THEM AND SAY, OKAY, WELL WHY IS THAT WHAT YOU THINK? OR IF YOU HAD TO PRIORITIZE, HOW WOULD YOU PRIORITIZE, UH, THEM? UH, I SUPPORT THE ADDITION OF OTHER ON THERE BECAUSE WHAT I DON'T SEE IS SPEEDING. AND THAT IS WHAT WE GET A LOT OF CALLS ABOUT TOO TO OUR OFFICE AND PROBABLY NON-EMERGENCY, UH, CALLS TO, UM, LET'S FACE IT, PD GETS A LOT OF CALLS ABOUT THINGS THAT ARE NOT CRIME. AND, UH, SO WE SHOULD PROBABLY HAVE A, A BLANK FOR THAT. UM, AND THEN I, I HAD THE SAME QUESTION, UH, AND, AND WE DISCUSSED THIS ABOUT NUMBER SIX, THAT WE MAY NOT BE COVERING ALL TYPES OF INTERACTIONS WITH POLICE. UM, MIGHT WE CONSIDER PUTTING OTHER IN, IN THERE AS WELL? SO THOSE ARE, UH, THAT'S MY FEEDBACK. THANK YOU VERY MUCH. UH, MARIANNE, I'M VERY EXCITED TO SEE THIS SURVEY GO UP. I MIGHT JUST COMMENT, UH, WE, IT'S NOT AN UNCOMMON PRACTICE FOR US TO INCLUDE AT THE VERY END OF THE SURVEY, WOULD YOU BE WILLING TO PARTICIPATE IN FUTURE SURVEYS, FOCUS GROUPS, OR OTHER DISCUSSIONS, AND THEN CAPTURE THE CONTACT INFORMATION FOR THE RESPONDENT. WE DO THAT FOR MANY SURVEYS. IN FACT, I JUST DID FOCUS GROUPS LAST WEEK WITH PEOPLE WHO HAD DONE A SURVEY WE DID LAST NOVEMBER. SO WE COULD EASILY ADD THAT. AND SO THAT WAY, IF YOU WANTED TO DIVE IN DEEPER AND UNDERSTAND IF EVERYBODY SAYS THAT THEY THINK POLICE SHOULD DO EVERYTHING, WE COULD FOLLOW UP AND THE PEOPLE RESPONDED AND ASK THEM WHY. SO ANYWAY, I'M HAPPY TO ADD THAT IF THAT WOULD BE AGREEABLE TO THE GROUP. THANK YOU. THANK YOU, CHRIS. THANK YOU CHAIR. THANK YOU, COUNCILWOMAN SANDOVAL. UM, SO WITH THAT, DO WE HAVE A MOTION AND A SECOND FOR APPROVAL TO, UH, BEGIN THE SURVEY CHAIR. I MAKE A MOTION TO APPROVE, UH, THE PRESENT, THE STAFF'S RECOMMENDATION WITH THOSE, UH, MODIFICATIONS THAT WE ALSO DISCUSSED FROM THE COUNCIL. SECOND. OKAY. WITH A MOTION AND A SECOND. UH, ALL THOSE IN FAVOR SAY AYE. AYE. AYE. MOTION PASSES. THOSE ARE ALL THE ITEMS WE HAVE FOR TODAY. THANK YOU [01:40:01] EVERYONE FOR YOUR PARTICIPATION. UM, WITH NO OTHER QUESTIONS OR ITEMS ON OUR AGENDA, OUR MEETING IS NOW ADJOURNED. HAVE A WONDERFUL WEEKEND. I HAVE QUESTION. NO, JUST, I, I'M SORRY. I WANTED TO BRING UP FOR OUR NEXT PUBLIC SAFETY COMMITTEE MEETING, IF WE COULD TALK ABOUT STRAIGHT RACING OR DRAG RACING. I THINK THAT'S SOMETHING THAT YOU'RE COUNCILWOMAN CHAIR. THANK. THANK YOU, COUNCILWOMAN. THAT'S ON OUR AGENDA FOR MARCH. OKAY. THANK YOU. MEETINGS, ADJOURN. HAVE A GREAT DAY. * This transcript was created by voice-to-text technology. The transcript has not been edited for errors or omissions, it is for reference only and is not the official minutes of the meeting.