[Select Committee on the 2021 Winter Storm Preparedness and Response on March 5, 2021.]
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UM, AND APPRECIATE, UH, ALL THE HELP FROM, FROM THE CITY.
WE'VE GOT, UH, UH, WE'LL, WE'LL GO THROUGH HERE AND DO INTER INTRODUCTIONS IN JUST A MOMENT.
BUT, UH, SITTING TO MY RIGHT IS, UH, UH, BEN GARZA.
HE'S THE CITY'S, UH, C F O AND, UH, UNDER THE CHARTER, HE'S ALSO THE PUBLIC UTILITY SUPERVISOR.
IT'S A VERY IMPORTANT POSITION AND VERY APPROPRIATE AT THIS TIME.
HE'S HERE BECAUSE, UH, WE ARE DOING THIS WITH THE HELP OF THE CITY.
WE HAVE NO AUTHORITY, BUT WE'VE GOT GOOD HELP.
OKAY? SO THAT'S WHAT WE'RE GONNA DO.
UH, THE NAME OF THE COMMITTEE HAS BEEN AGREED ON, AND IT IS THE COMMITTEE ON EMERGENCY PREPAREDNESS SIMPLE.
AND, UH, I HOPEFULLY, UH, TO THE POINT, THERE'S BEEN A LOT OF FOLKS THAT HAVE PUT A LOT OF NAMES ON THIS COMMITTEE THAT, UH, UH, TOOK IT WAY PAST WHAT WE ALL, UH, THOUGHT AS A GROUP WAS APPROPRIATE.
AND I'VE BEEN ASKED MANY TIMES, UH, WHAT THE, UM, THE PURPOSE OF THIS COMMITTEE IS.
AND, UH, AS YOU KNOW, UH, THE MAYOR, UH, ASKED US TO DO THIS, AND HE WAS VERY CLEAR.
AND I, HOPEFULLY WE HAVE, UM, PICKED UP THAT DIRECTION AND WE'VE GOT IT DEFINED APPROPRIATELY.
BUT THE WAY WE'RE DEFINING IT IS, UM, WE'VE HAD AN EVENT.
THE CITIZENS OF SAN ANTONIO EXPERIENCED A VERY UNEXPECTED AND DANGEROUS EVENT, AND THE COMMITTEE WILL INVESTIGATE THIS, WHY THE CRISIS WAS SO DAMAGING TO OUR CITY.
WE'LL IDENTIFY CHANGES, UM, AND, UH, THAT NEED TO BE MADE.
UH, AGAIN, I'LL SAY WE DON'T HAVE THE AUTHORITY TO MAKE THOSE CHANGES.
UH, BUT THE BOARDS, UH, THE MANAGEMENTS AND THE LEADERS, AND THE ELECTED LEADERS IN NOT ONLY THE CITY COUNCIL, THE COUNTY AND AND EVEN SUBURBAN AND, AND SUBURBAN CITIES, AND DO HAVE THE THE AUTHORITY TO DO THAT, BUT WE'LL WORK TO IDENTIFY THOSE IN WHAT WE HAVE ALL AGREED TO IS A VERY TRANSPARENT AND PUBLIC PROCESS.
UH, AS WE IDENTIFY THOSE, WE'LL TRY TO FIGURE OUT HOW CHANGES COULD MITIGATE, UH, THE HARM IN A FUTURE EVENT AND ULTIMATELY ATTEMPT TO IMPROVE OUR EMERGENCY PREPAREDNESS.
UH, SAN ANTONIO IS A VERY, VERY FORTUNATE CITY.
UH, WE DO NOT LIVE ON THE COAST, SO WE DON'T GET HURRICANES.
AND IF WE DO, IT'S JUST A LITTLE BIT OF RAIN AND WE'RE GLAD TO HAVE IT.
WE DON'T GET FOREST FIRES, WE DON'T GET EARTHQUAKES.
SO, SAN ANTONIO, IN A WAY, HAS KIND OF LIVED A, A CHARMED LIFE BY WHERE WE'RE LOCATED.
AND IT WAS A PRETTY SMART FOLKS THAT LOCATED HERE IN THE FIRST PLACE.
THEY FIGURED IT OUT, AND WE'VE BEEN ABLE TO BENEFIT FROM THAT.
UNFORTUNATELY, WE COULDN'T AVOID THIS CRISIS.
AND, AND, UH, THERE WAS NO WAY TO STOP THE COLD COMING DOWN.
SO WE DO, WE DID HAVE AN EVENT.
THIS EVENT, UH, WAS EXTREMELY, UH, DAMAGES AND UNEXPECTED.
SO WHO IS THIS COMMITTEE WORKING FOR? I'VE ASKED EACH ONE OF THE MEMBERS THAT ARE ON THE COUNCIL TO KIND OF CHECK THEIR COUNCIL CARD AT THE DOOR.
'CAUSE I ASKED THEM, THEM TO, TO WORK AS CITIZENS FOR THIS CITY.
UH, THERE'S PLACES THAT, UH, IF THE, IF THE CITY COUNCIL NEEDS TO TAKE ACTION, THEY CAN GO OVER, UH, TO THAT BUILDING AND TAKE ACTION HERE.
AND LOOKING AT THIS FROM THE CITIZEN'S PERSPECTIVE.
SO WE'RE DOING IT FOR THE CITIZENS.
WE'LL BE LOOKING AT NOT JUST OUR UTILITIES, NOT JUST OUR TRANSPORTATION SOURCES, NOT JUST OUR PUBLIC SERVICE ENTITIES, BUT ALL THE WAY DOWN TO THE NEIGHBORHOOD.
UH, BECAUSE IN THE END, WE'VE GOT TO GET IT AS CLOSE TO OUR INDIVIDUAL FAMILIES AS WE CAN TO MITIGATE THIS BECAUSE INDIVIDUALS AND FAMILIES WERE AFFECTED BY THIS.
UM, WE WILL DEVELOP A SERIES OF QUESTIONS, UH, THAT WE WILL THEN COMPILE INTO A LIST OF QUESTIONS THAT WE WILL PRESENT TO DIFFERENT FOLKS AS WE GO ON.
AND, AND WE WILL ASK THOSE QUESTIONS TO BE WORKED THROUGH BEN GZE AND HIS FOLKS WITH THE HELP OF, OF THEIR LEGAL, OF THE LEGAL GROUP.
WE WILL NOT JUST SEND A LIST OF QUESTIONS OVER TO AN ENTITY THAT'S A LITTLE DISINGENUOUS AND, AND, AND PROBABLY INEFFECTIVE.
WE WILL SEND A LIST OF QUESTIONS, OR WE'LL SEND A A SET OF QUESTIONS.
WE'LL SEND A SET OF QUESTIONS.
THOSE QUESTIONS WILL BE NEGOTIATED, SO TO SPEAK, DISCUSSED, HOWEVER YOU WANT TO CALL IT, WITH WHO WE'RE ASKING THE QUESTION.
BECAUSE I'VE FOUND IN THE PAST YOU MIGHT VERY WELL
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THE PERSON YOU'RE ASKING THE QUESTION FOR HAVE SOMETHING THAT CAN ANSWER THE QUESTION A LOT BETTER THAN YOU THOUGHT.SO WE'RE NOT GOING TO GO THROUGH THAT DANCE OF, WELL, WE HAD THIS, BUT YOU DIDN'T ASK FOR IT.
WE'RE GONNA ASK FOR HOW WE GET THESE ANSWERS FOR THE PUBLIC, BECAUSE THE PUBLIC, UH, NEEDS ANSWERS, AND THEY NEED ANSWERS.
NOW, UH, TO THAT END, WE'RE GONNA TAKE A A BIT OF A RISK.
AND AS WE THINK WE HAVE GOT AN ANSWER TO A QUESTION FROM THIS GROUP, UH, WE'RE GONNA POST THAT WITH THE BACKUP THAT WE COULD BE WRONG.
OKAY? THERE'S ONE THING ABOUT THIS EVENT WE NEED TO ALL THINK ABOUT AND THINK HARD, IS THAT WHAT, THERE'S A LOT WE DON'T KNOW, AND THE FOLKS THAT HAVE COME OUT REALLY QUICK WITH THE ANSWERS GOOD FOR THEM, BUT THAT'S NOT GONNA BE WHAT WE DO, OKAY? WE'RE GONNA RECOGNIZE THAT THERE'S A LOT WE DON'T KNOW, AND WE'RE GONNA TRY TO LEARN.
AND AS WE LEARNED AND WE THINK WE LEARNED SOMETHING, WE'RE GONNA POST IT.
IF WE FIND OUT LATER IT WAS WRONG, WE'LL GO.
WE LEARNED SOMETHING ELSE AND WE'LL CORRECT IT.
BUT WE'RE NOT GONNA WAIT UNTIL WE'VE GOT A PERFECT DOCUMENT MONTHS DOWN THE ROAD BECAUSE FOLKS JUST WANT ANSWERS NOW.
AND, AND I'M VERY PLEASED THAT, THAT THIS GROUP IS WILLING TO TAKE THE RISK OF PUTTING THIS OUT OUT EARLY AND POTENTIALLY BEING WRONG.
NOW, HOW WILL WE GO ABOUT THIS AND INVOLVE THE PUBLIC? WELL, FIRST OF ALL, WE'RE LIVE STREAMING ALL OF THESE EVENTS.
WE'RE THE PEOPLE THAT ARE AVAILABLE.
WE'LL BE HERE, AND IN A MINUTE YOU'LL GET, UH, GET EACH ONE OF 'EM TO INTRODUCE THEMSELVES TO YOU SO YOU'LL KNOW 'EM, THERE'S ALWAYS A PERCEPTION ON PEOPLE THAT, WELL, EVERYBODY KNOWS ME, BUT I'M AFRAID ALL THE PUBLIC DOESN'T KNOW YOU.
SO, WE'LL GO THROUGH SOME BRIEF INTRODUCTIONS HERE IN A MINUTE.
UH, BUT BEFORE WE DO THAT, I WANT TO TURN IT OVER TO BEN GARZA, BECAUSE WE'RE GONNA SET UP A WEBSITE THAT WE'RE GOING TO INTERFACE WITH OUR PUBLIC.
SO BEN, IF YOU'D GIVE US A LITTLE BIT OF, OF UPDATE ON HOW WE'RE DOING THAT AND WHEN WE COULD BE UP IN DOING THANK YOU.
UH, GOOD MORNING CHAIR AND COMMITTEE MEMBERS.
UH, WE KNOW THAT UNDERSTANDING THE COMMUNITY'S PERSPECTIVE AND THE QUESTIONS THAT THEY HAVE REGARDING THIS 2021 SEVERE WEATHER INCIDENT IS IMPORTANT TO THE WORK OF THE COMMITTEE.
SO WE ASKED OUR GOVERNMENT AND PUBLIC AFFAIRS DEPARTMENT TO, TO LOOK AT PUTTING A PLAN IN PLACE IN TERMS OF HOW WE WOULD GATHER THAT INPUT.
UH, A COUPLE OF THINGS THAT I'LL SHARE WITH YOU THIS MORNING.
UH, ONE, UH, G P A LET ME KNOW OUR GOVERNMENT, UH, PUBLIC AFFAIRS DEPARTMENT.
LEMME KNOW, WE, WE GOT A LOT OF FEEDBACK FROM THE COMMUNITY DURING THE EVENT.
WE GOT THAT ON THE CITY'S WEBPAGE.
SO ONE OF THE THINGS THEY'RE RECOMMENDING, AND THAT WILL, THAT THEY WILL BE DOING, IS THEY WILL BE GOING IN AND LOOKING AT ALL OF THE DATA THAT WE GOT, UH, DURING THE EVENT.
AND THEY'RE GONNA TAKE THAT FROM, AGAIN, 3 1 1 CALLS, UH, 9 1 1 CALLS FOR SERVICE, UH, WEBSITE ANALYTICS, THINGS BEING POSTED ON SOCIAL MEDIA, UH, BACK AND LOOK AT, UM, SOME OF THE INFORMATION THAT WAS SENT TO THE CITY COUNCIL OFFICES, UH, FEEDBACK THAT WAS PROVIDED DURING THAT WEEK.
AND THEY WILL CAPTURE ALL OF THAT INFORMATION.
THEY WILL CATEGORIZE IT, AND THEY WILL THEN PROVIDE A REPORT TO YOU ALL.
UH, THAT HOPEFULLY GIVES SOME PERSPECTIVE OF HOW PEOPLE WERE FEELING DURING THAT WEEK.
UH, THE IMMEDIATE THINGS THAT THEY WERE SENDING TO US, THE IMMEDIATE QUESTIONS THAT THEY HAD, UH, ADDING TO THAT, WE HAVE ALREADY ESTABLISHED, UH, ON THE CITY'S WEBSITE, SAN ANTONIO.GOV.
THERE IS A PANEL THERE FOR THIS COMMITTEE.
UM, I WILL TELL YOU THE, THE, THE, THE LINK IS THERE.
THERE'S NOT A LOT OF INFORMATION OBVIOUSLY THERE AT THIS POINT.
UH, I DO NEED TO GO IN AND CHANGE THE NAME OF THE COMMITTEE BASED ON, ON THE DISCUSSION THIS MORNING, AND WE'LL DO THAT, THAT, UM, THE PLAN IS THAT WE WILL ADD SOME FEATURES TO THAT WEBSITE THAT WILL ALLOW CITIZENS TO GO IN AND POST QUESTIONS THAT THEY WOULD LIKE THIS COMMITTEE TO LOOK AT OR HAVE ANSWERED.
UH, THEY CAN LEAVE COMMENTS, UH, THAT THEY WANT THE COMMITTEE TO SEE.
THE WEBSITE IS UP, THAT FEATURE WE EXPECT TO HAVE UP EARLY NEXT WEEK.
IN ADDITION TO THE WEBSITE, WE'RE ALSO LOOKING AT TWO OTHER AVENUES FOR, UH, CITIZENS TO PROVIDE FEEDBACK TO THE COMMITTEE.
SO WE WOULD HAVE A PHONE NUMBER WHERE SOMEBODY COULD CALL AND LEAVE A MESSAGE, EITHER THE COMMENT OR THE QUESTION.
WE WILL TAKE THAT INFORMATION, WE'LL TRANSCRIBE IT AGAIN, CATEGORIZE IT, AND PROVIDE THAT INFORMATION TO YOU ALL.
UH, ANOTHER OPTION WE'RE LOOKING AT IS A TEXT OPTION, SO THAT IF SOMEBODY JUST WANTED TO TEXT IN A SIMPLE COMMENT OR, OR, OR A SHORT QUESTION, THEY WOULD HAVE THE ABILITY TO DO THAT.
SO AGAIN, PROBABLY TWO PHASES HERE.
ONE, REALLY CAPTURING, UH, INFORMATION AND COMMENTS AND QUESTIONS THAT WE RECEIVE DURING THE WEEK OF THE EVENT.
AND THEN THE SECOND PHASE WOULD BE CAPTURING COMMENTS
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AND QUESTIONS AS WE GO LIVE WITH THIS, UH, THESE OTHER AVENUES NEXT WEEK.WE EXPECT THAT TO HAPPEN EARLY NEXT WEEK.
WHAT WE WILL DO IS ONCE THOSE AVENUES ARE OPEN, WE WILL SEND A PRESS RELEASE OUT SO THAT CITIZENS KNOW HOW TO DO THAT.
AND OF COURSE, WE'LL HAVE THAT INFORMATION ON OUR WEBPAGE.
SO WITH THAT, I'D BE HAPPY TO ANSWER ANY QUESTIONS ABOUT THAT, UM, CHAIR.
DO WE HAVE QUESTIONS FOR BEN ON HOW THE WEBSITE ARE NOT ONLY JUST QUESTIONS, BUT WE HAVE FURTHER SUGGESTIONS ON, ON THE SETUP OF THAT? YES, PLEASE, DR.
JUST TO, WHEN ARE WE GONNA GIVE OUT THAT INFORMATION? SO THE PHONE NUMBER, THE WEBSITE, AND HOW ARE WE GONNA COMMUNICATE IT TO FOLKS? SO WE EXPECT ALL OF THAT TO BE UP EARLY NEXT WEEK, AND WE WILL SEND OUT A PRESS NOTICE.
UM, AND WE'LL CERTAINLY SHARE IT WITH ALL THE CITY COUNCIL OFFICES AS WELL GO THROUGH OUR NORMAL DISTRIBUTION CHANNELS TO PUSH THAT INFORMATION OUT, BOTH IN TERMS OF, UH, THE WEBSITE INFORMATION, THE PHONE LINE AND THE TEXT OPTION.
AND THEN ANOTHER FOLLOW UP QUESTION TO THAT.
IF SOMEONE CALLS 3 1 1, WILL THEY JUST DIRECT THEM TOWARDS THIS PHONE LINE IN CASE THEY CAN'T FIND THE NUMBER? IS, IS THAT AN OPTION AS WELL? I BELIEVE WE CAN ADD THAT OPTION AS WELL.
THOSE ARE GREAT, GREAT POINTS.
UH, I WILL JUST ADD ONE MORE THING TO WHAT BEN'S SAYING.
IN ADDITION TO THIS WEBSITE, ACTING AS AN INTERFACE AND, AND A WINDOW BETWEEN, UH, THE COMMITTEE AND, AND THE CITIZENS, UH, WE'RE ALSO GOING TO BE POSTING OUR ANSWERS ON THIS WEBSITE.
SO THERE'LL BE A SEPARATE SECTION.
AND PLEASE, FOLKS NEED TO UNDERSTAND THERE'S A DIFFERENCE BETWEEN A COMMENT AND A QUESTION.
OKAY? UH, WE WANT 'EM BOTH, BUT THERE'S A DIFFERENCE.
AND THERE'S ALSO GONNA BE SOME QUESTIONS THAT WE WILL GET BACK TO WHOEVER POSED THAT QUESTION THAT WE AREN'T, WE AREN'T, UM, IN A POSITION TO ANSWER BECAUSE WE DON'T HAVE THE AUTHORITY.
SOMEBODY MIGHT ASK, WELL, WHEN ARE YOU GONNA DO SUCH AND SUCH ABOUT AN INDIVIDUAL? WE HAVE NO AUTHORITY FOR THAT.
AND SOMETIMES IT'S IMPORTANT, JUST AS IMPORTANT TO LET FOLKS KNOW WHAT WE CAN NOT DO IS WHAT WE PLAN TO DO.
SO, UH, PLEASE BE IN MIND THAT IF YOU ASK US A QUESTION AND IT'S NOT SOMETHING THAT WE HAVE THE AUTHORITY OR THE POWER TO DO, THEN WE, WE WILL LET YOU KNOW AND EXPLAIN WHO MIGHT YOU, YOU DIRECT YOUR QUESTION TO BESIDES US.
OKAY? THAT'S JUST ANOTHER THING THAT WE'RE GONNA GET UP ON THE WEBSITE.
ANY OTHER COMMENTS? YES, COUNSEL? SURE.
UH, BEN, I, UH, THANK YOU VERY MUCH FOR HAVING G P A COLLECT ALL OF THAT INFORMATION AND PROVIDE IT TO US.
UH, DO YOU KNOW IF THERE, WHAT THE TIMELINE FOR THAT IS? AND I NOTICED A LITTLE BIT OF HESITATION WHEN YOU TALKED ABOUT COLLECTING INFORMATION FROM THE COUNCIL OFFICES.
IS THERE ANYTHING THAT THOSE OF US WHO ARE CITIZENS TODAY, BUT COUNCIL, UH, COUNCIL MEMBERS SOMETIMES CAN DO TO HELP? I, I DON'T THINK SO.
I THINK IT'S JUST GONNA BE A MATTER OF THEM, EXCUSE ME, GOING THROUGH AND, AND IT'S PROBABLY A LOT OF DATA THAT THEY'RE GONNA HAVE TO GO THROUGH.
SO I THINK IT'S JUST THE EFFORT THAT GOES AROUND THAT.
BUT I, I DON'T SEE, UH, ANY ISSUE WITH THAT AT ALL.
SO IN TERMS OF TIMELINE, UH, I HAVE NOT DISCUSSED TIMELINE WITH THEM.
I PROBABLY NEED TO DO THAT A LITTLE BIT MORE JUST TO GET AN IDEA OF THE VOLUME WE'RE TALKING ABOUT.
AND I CAN CERTAINLY SEND OUT SOME INFORMATION TO THE COMMITTEE.
UH, I WONDERED IF WE COULD ALSO CONSIDER GETTING THAT IN, IN BATCHES INSTEAD OF WAITING UNTIL ALL OF IT IS.
UM, CAN YOU HEAR ME OKAY? YEAH.
GETTING THAT IN BATCHES, UH, IF IT, IF IT ENDS UP BEING A BIG VOLUME, WE MAY NOT WANNA WAIT UNTIL ALL OF IT IS, IS DONE.
UM, I THINK WE'LL PROBABLY, I WOULD SAY WITHIN PROBABLY A WEEK OR SO, WE'LL HAVE A GOOD IDEA OF HOW MUCH WE'RE TALKING ABOUT IN TERMS OF VOLUME, AND THEN WE CAN, UH, TALK WITH YOU ABOUT HOW TO APPROACH GETTING YOU THAT INFORMATION.
UH, I THINK PART OF IT IS WE WANT TO MAKE SURE WE CAPTURE IT, BUT THEN WE TRY TO CATEGORIZE IT A LITTLE BIT.
WE'LL GIVE YOU THE FULL COMMENT, BUT WE WANNA MAKE SURE THAT, THAT WE GET THAT'S, THAT'S HELPFUL.
AND THEN IN TERMS OF ALL OF THE OPTIONS, THE WEBSITE, PHONE LINE, AND TEXT OPTIONS, THEY'RE AVAILABLE IN MULTIPLE LANGUAGES.
I BELIEVE THEY'RE LOOKING AT, UH, YES.
THEY'RE GONNA LOOK AT MULTIPLE LANGUAGES, YES.
UM, I THINK AT THE VERY LEAST, WE SHOULD MAKE SURE THAT THEY'RE ALL AVAILABLE IN, IN SPANISH.
COUNCILMAN, YOU HAVE ANY COMMENTS? UH, NO, UH, NONE YET.
NO OPENING ARGUMENTS OR ANYTHING LIKE THAT, BUT I, I, I DO WANT TO, UM, MAKE SURE, UH, THERE'S A LOT OF PEOPLE WATCHING TODAY.
UH, AND I THINK IT'S REALLY IMPORTANT TO POINT OUT THAT, UM, THERE, UH, MY COLLEAGUE, UH, COUNCILMAN PERRY IS, UH, I, I THINK, UH, SIGNED IN REMOTELY.
AND SO I DON'T WANT ANYBODY THINKING THAT THE, THAT MY VERY CAPABLE COLLEAGUE HAS, UH, YOU KNOW, SKIPPED OUT ON THIS.
UH, HE'S TAKEN ADVANTAGE OF, UH, AN ACCOMMODATION THAT WE MADE FOR 'EM.
AND, UH, ALSO WE'VE GOT OTHER MEMBERS OF, UH, COUNTY GOVERNMENT AND, UH, LOCAL GOVERNMENT WATCHING.
AND, UM, YOU KNOW, THERE'S GONNA BE A LOT OF COMMENTS AFTER THIS FROM OUR,
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UH, FROM OUR PARTNERS IN THE COUNTY.UM, FOR EXAMPLE, I'M GETTING TEXT MESSAGES FROM TRISHA BERRY TELLING ME THAT SHE'S WATCHING CAREFULLY, AND SHE'S GONNA HAVE A LIST OF QUESTIONS.
AND SO, BEN, THE REASON I MENTIONED THIS IS BECAUSE I AM, UM, YOU, YOU SHOULD EXPECT ME TO BE CHANNELING QUESTIONS FROM OTHER, UH, REPRESENTATIVES, FROM OTHER AGENCIES, UH, WHO HAVE A STAKE IN WHAT'S HAPPENING HERE.
AND SO, FROM TIME TO TIME, IF I DO ASK THAT, I'LL MAKE SURE THE, TO LET YOU KNOW THAT THIS IS FROM, YOU KNOW, STATE REPRESENTATIVE SO-AND-SO, OR ONE OF OUR COLLEAGUES ON THE COUNTY COMMISSION, JUST TO MAKE SURE THAT, UM, YOU KNOW, THE PUBLIC ALSO UNDERSTANDS THAT, UH, WE GOT PARTNERS WHO ARE EXPECTING US TO, TO PUT FORTH THEIR HARD QUESTIONS AS WELL.
WELL, I, I, I THINK THAT'S GREAT.
YES, MS. STADIUM, JUST THINKING OF FOLLOWING UP ON IN TERMS OF BATCHES, IF I REPRESENTED
UM, I KNOW, UH, COUNCILMAN PERRY'S, UH, ON THE, ON THE LINE AND, UH, GENERAL RICE WILL JOIN US LATER.
HE HAD A PRIOR COMMITMENT THAT HE, HE HAD TO, UH, TAKE, AND I DON'T THINK HE'S ON YET, BUT I WOULD LIKE TO TRY TO SEE IF I COULD GET, UH, SOME COMMENTS OR, OR, UM, AT LEAST, UH, UH, SOME STATEMENTS FROM, UH, COUNCILMAN PERRY, IF Y'ALL CAN BRING HIM UP.
IT'S, YOU'VE GOT THE FLOOR, IF YOU HAVE ANYTHING TO SAY.
IT DID NOT TAKE, IT DIDN'T TAKE, THAT'S ALL.
I DON'T KNOW THAT IT'S WORKING.
WELL, LET'S, LET'S JOIN TO SOMETHING ELSE RIGHT NOW, AND, UM, START, UH, LET'S JUST START OVER HERE WITH COUNCILMAN SANDOVAL AND, AND DO QUICK INTRODUCTIONS SO THAT THE PUBLIC WILL KNOW, UH, A LITTLE ABOUT WHO'S ON THIS, UH, ON THIS PANEL, BECAUSE HE CAN SEE IT, BUT HE CAN'T HEAR A THING.
WE'RE, WE'RE RUSHING THIS UP FOR FOLKS.
AND, UH, AND SO I, PLEASE BEAR WITH US.
WE'RE GONNA HAVE, WE'RE GONNA HAVE SOME, SOME MESS UPS HERE, BUT LET'S JUST START WITH COUNCILWOMAN SANDOVAL AND MAKE THE INTRODUCTION SURROUND.
UM, WHEN I'M NOT IN THE CONVENTION CENTER, I REPRESENT DISTRICT SEVEN IN THE CITY OF SAN ANTONIO, NORTHWEST PART OF SAN ANTONIO.
I'VE BEEN THERE FOR FOUR YEARS AS A COUNCIL REPRESENTATIVE, AND, UH, MY BACKGROUND IS IN, UM, AIR QUALITY REGULATION, UM, COMMUNICATIONS AND, AND PUBLIC HEALTH.
I'VE BEEN PRACTICING HERE FOR OVER 25 YEARS.
I HAVE HAD A BREADTH OF EXPERIENCE AS LITIGATION COUNSEL, GENERAL COUNSEL, BOND COUNSEL, GOVERNANCE COUNSEL.
UM, I'VE HAD THE PLEASURE OF SERVING THE CITY AS A FORMER SAHA COMMISSIONER, UM, AND I'VE HAD THE PLEASURE OF SERVING THE STATE AS A PAST PRESIDENT OF THE STATE BAR OF TEXAS.
SO WITH A FOCUS ON A LOT OF DIFFERENT THINGS, UM, I DO HAVE A GREAT DEAL OF DEPTH AND DESIRE AND EXPERIENCE IN HELPING TO SOLVE PROBLEMS AND IN SERVICE TO THE COMMUNITY.
AND SO I WILL MUCH LIKE COUNCILMAN ELA, UM, I'VE ALREADY TAPPED A LOT OF FOLKS IN MY NETWORK AND I'M ASKING FOR FEEDBACK AND WILL BE PROVIDING THAT THROUGH MY OPPORTUNITIES AS WELL.
I'M ADRIANA RO GARCIA, AND I, UH, AM A RESIDENT OF DISTRICT FOUR, BORN AND RAISED IN SAN ANTONIO, AND I WILL BE REPRESENTING, UM, THE, UH, SOUTHERN AND AND WESTERN PART OF SAN ANTONIO.
I'M EXCITED ABOUT BEING HERE BECAUSE, UH, I HAVE A SPANISH SPEAKING BACKGROUND AS WELL AS COUNCILMAN SANDOVAL.
I FEEL THAT A LOT OF FOLKS GET LEFT BEHIND IF THEY DON'T SPEAK THE, UH, LANGUAGE.
I, UM, HAVE A BACKGROUND IN, IN HEALTH COMMUNICATIONS, UM, IN MARKETING, AND I HAVE, UH, SERVED IN NONPROFITS ALL OF MY LIFE.
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BEING A PART OF THE COMMITTEE AND BRINGING ALSO THE VOICE OF, UH, SMALL BUSINESS.I REPRESENT THE DISTRICT EIGHT WHEN I'M NOT REPRESENTING DISTRICT EIGHT.
UH, I'M A, I'M AN ATTORNEY, UM, AND, UH, MY LAW PRACTICE FOCUSES, UH, ALMOST EXCLUSIVELY ON INVESTIGATING CLAIMS FROM STORMS, UH, MEGA STORMS AND, UH, YOU KNOW, METEOROLOGICAL EVENTS.
UH, WE HAVE, UH, UH, WHICH IS WHY I'M, I'M HOPING TO BRING SOME VALUE IN ASKING QUESTIONS ABOUT, UM, YOU KNOW, STORM DAMAGE AND STORM, UM, UH, REMEDIATION AND ALL THAT.
WE, UM, I, I DO THINK IT'S VERY IMPORTANT, UM, TO MENTION THIS IS THE SECOND TIME I DO IT, LISA, THAT, UH, LISA TATUM IS ALSO ONE OF OUR, UH, GO-TO, UM, RESOURCES FOR WHEN WE NEED DIFFICULT INVESTIGATIONS DONE AT THE CITY OF SAN ANTONIO.
AND SHE'S HELPED US OUT A FEW TIMES WITH SOME VERY DELICATE, VERY IMPORTANT INVESTIGATIONS.
AND, UH, I THINK LISA, THAT'S WHY WE ALSO CELEBRATED WHEN THE MAYOR, UH, INVITED YOU TO SERVE ON THIS COMMITTEE, BECAUSE YOU BRING THAT EXPERIENCE AS WELL.
TO, TO FINISH IT UP, UH, JUST TO NOTE BEFORE WE GET BACK TO, UH, WE'RE GONNA TRY TO SOLVE OUR
WE PUSHED THIS, WE MOVED IT, AND WE'RE GONNA TRY TO KEEP IT ON TRACK.
SO POLICE, UH, EXPECT THAT WE WON'T ALL BE HERE EVERY TIME, BUT WE WILL ALL BE HERE SOME WAY EVERY TIME.
UH, TO FINISH IT UP, MY NAME'S REED WILLIAMS. UH, I SPENT, UH, ABOUT 35 YEARS IN THE OIL AND GAS INDUSTRY ON THE REFINING AND TRANSPORTATION AND MARKETING SIDE.
UH, I RETIRED, AND THEN AFTER RETIRING, I GOT INTO FARMING.
I WAS ON THE CITY COUNCIL FOR FOUR YEARS ON THE SAS BOARD FOR A FEW YEARS.
UM, ALSO SERVED ON THE FIRE AND POLICE PENSION FUND.
SO, UH, AS, AS YOU, UM, MIGHT GET FROM THAT, I'M VERY VESTED AND INTERESTED IN THIS CITY.
UH, AND I'M EXTREMELY PLEASED TO HAVE SUCH A DISTINGUISHED AND CAPABLE GROUP.
AND I THINK SEVERAL PEOPLE MADE THE, THE, ON THE, AS THEY WERE GOING AROUND, MADE THE MENTION THAT, UM, UM, THEY'RE GONNA GET THEIR NETWORK INVOLVED.
AND, AND THAT'S IMPORTANT BECAUSE, UH, WE ALL HAVE FOLKS THAT TALK TO US, AND WE ALL NEED TO TALK TO 'EM AND LISTEN TO 'EM.
AND IT'S AMAZING THAT THE REACH OF SEVEN PEOPLE CAN HAVE IN THIS COMMUNITY.
AND I'M HOPEFUL THAT THAT DOES BRING EVERYBODY IN ALL SIDES, WHETHER THEY'RE LIVING ANYWHERE OR WHAT LANGUAGE THEY SPEAK TO THIS PROCESS.
AND I THINK IT'S, IT, IT WILL BE HELPFUL.
AND CAN WE NOW TRY TO GET COUNCILMAN PERRY ON OKAY.
WHILE WE'RE TRYING TO GET COUNCILMAN PERRY ON, UM, MAYBE INTRODUCE THE OTHER STAFF PERSON THAT'S HERE WORKING WITH THE COMMITTEE AS WELL.
MAYBE ANDY CAN INTRODUCE HIMSELF AS WELL.
HE'LL BE HELPING WITH THIS COMMITTEE.
I'VE BEEN THE CITY ATTORNEY NOW CLOSE TO FIVE YEARS.
IT'LL BE FIVE YEARS IN AUGUST.
UH, BORN AND RAISED HERE IN SAN ANTONIO, ALTHOUGH I SPENT MOST OF MY PROFESSIONAL LEGAL CAREER, UH, WORKING FOR GENERAL MOTORS.
UH, BUT EVEN BEFORE THAT, I PROUDLY SERVED IN THE UNITED STATES NAVY.
AND, UH, UH, LIKE THE CHAIRMAN, I'M VERY HONORED TO BE, UH, PART OF THIS, UH, GROUP.
AND, UH, HOPEFULLY I CAN SUPPORT IT AND, UH, HELP Y'ALL ACCOMPLISH YOUR MISSION.
UH, LET'S, UH, THEN MOVE ON TO OUR, OUR MAIN, UH, FOCUS HERE TODAY, WHICH IS, UH, I WANT TO, UH, GET A CONCEPT OR, OR SOME IDEAS FROM THE COMMITTEE ON, UM, GENERAL AREAS.
THESE ARE NOT SPECIFIC QUESTIONS.
WE'VE GOT A LOT OF SPECIFIC QUESTIONS, BUT I WANT TO, I WANT TO HEAR FROM EACH ONE OF YOU WHAT YOU BELIEVE THE TOP THREE AREAS IN, IN YOUR AREA.
IT, IT IS TO YOU, IN OTHER WORDS.
UM, I, WE ALL HAVE OUR OWN LITTLE AREAS THAT WE ARE MORE COMFORTABLE WITH, AND THOSE ARE GONNA COME UP.
BUT IF WE CAN JUST GET, UH, THREE, AND I JUST USE THE TERM BUCKETS, IF WE CAN JUST GET THREE BUCKETS,
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UH, OF THIS, UH, FROM YOU, WE CAN START PUTTING THESE QUESTIONS IN, IN THOSE.UM, SO I WOULD LIKE TO START, AND I DON'T, UH, HAVE ANY, UH, PARTICULAR ORDER, BUT I, I THINK WE'LL ALWAYS KEEP THE SAME ORDER FOR A MEETING, AND THEN WE'LL REVERSE IT TO THE NEXT MEETING.
UH, SO IF WE COULD START WITH YOU, UH, MS. DAYM, THREE BUCKETS.
IN, IN LOOKING AT THE THOUGHTS ON THE PROCESSES THAT I'VE HAD, UM, IN MY MIND, I THINK IT HITS THREE KEY CATEGORIES.
UM, A TIMELINE RELATED TO PROTOCOLS, A DAMAGE ASSESSMENT, UM, BOTH DURING EVENT AND POST-EVENT.
AND THEN LESSONS LEARNED, UH, WHICH WOULD FOCUS IN MY MIND ON WHAT WENT WELL, THE BREAKDOWNS, THE FAILURES, AND THE INADEQUACIES.
UM, I TOTALLY AGREE WITH, UH, WHAT, UH, LISA HAS, HAS SHARED WITH US.
UH, IN ADDITION, OR AS PART OF THE DAMAGE ASSESSMENT, I DO THINK IT'S IMPORTANT TO GET AN ASSESSMENT OF HOW HEALTH, UH, WAS AFFECTED OR PUT AT RISK.
SO, UM, A, A HEALTH IMPACT ASSESSMENT OF, OF THE STORM.
I'D ALSO LIKE A REVIEW OF COMMUNICATIONS, UH, AMONG THE AGENCIES INVOLVED, COMMUNICATION TO THE PUBLIC, BUT ALSO COMMUNICATION TO THE MANY OTHER ORGANIZATIONS AND INDIVIDUALS WHO SERVED AS, UH, LET'S SAY, HEROES DURING THE STORM.
SO WHETHER IT WAS A SHELTER OR, UH, A NEIGHBORHOOD LEADER.
AND I THINK I'D ALSO IN, IN MY THIRD BUCKET WOULD BE, UM, THE PROTOCOLS FOR, UH, FOR A WINTER EVENT THAT WERE IN PLACE.
UH, ELABORATE A LITTLE BIT ON WHAT YOU MEAN BY PROTOCOLS.
SO WHAT, UH, WHAT PLAN OR, UM, WHAT'S ON THE SHELF THAT WE LOOK AT WHEN WE KNOW COLD WEATHER IS COMING, WHETHER YOU ARE THE CITY SAWS OR C P SS, AND WHAT STEPS DO YOU TAKE? SO IN THE SUMMER, THERE ARE A NUMBER OF THINGS THAT WE DO.
WHEN THE WEATHER IS GOING TO BE HOT, WHAT ARE THOSE THINGS, WHEN THE WEATHER IS GOING TO BE COLD, AND AT WHAT THRESHOLD? UM, YOU KNOW, EITHER TEMPERATURE WISE OR, OR WINDCHILL FACTOR WISE, DO THOSE COME INTO EFFECT? SO BASICALLY, THE PROCEDURES AROUND COLD WEATHERS IN SAN ANTONIO.
UH, WE'LL GO OVER HERE TO COUNSELING.
UM, I'VE GOT THREE, UH, I'M, UH, I'M VERY INTERESTED IN DISCOVERING THE, UM, THE COMMUNICATIONS BETWEEN BOTH UTILITIES, UM, DURING THIS DISASTER, UM, BACK AND FORTH.
UH, NUMBER TWO, I'M INTERESTED, UH, JUST LIKE MY TWO COLLEAGUES JUST, UH, ARTICULATED IN THE EXTENT OF THE DAMAGES, UH, SUFFERED BY HELLO? HELLO.
I, I'VE BEEN TRYING TO GET ON FOR THE LAST 30 MINUTES, AND THIS, THIS JUST, UH, HAS NOT WORKED VERY WELL FOR ME THIS MORNING.
UM, JUST, I'M, I'LL TRY TO CATCH UP.
UM, LET ME TELL YOU KIND OF WHERE WE ARE.
I COULDN'T HEAR A THING WHILE AGO.
AND, UH, YEAH, I, I THINK Y'ALL, Y'ALL COULDN'T CARE OF ME EITHER.
HEY, HEY, LOOK, WE'RE, WE'RE, WE'RE WORKING, WE'RE TRYING, WE'RE TRYING TO MAKE THIS HAPPEN, RIGHT?
SO, PLEASE, UH, INTRODUCE YOURSELF, UH, AND THEN WE'RE GONNA GO FROM YOU BACK TO COUNCILMAN, AND WE'RE GONNA, WE'RE DOING INTRODUCTIONS, SO INTRODUCE YOURSELF TO THE COMMUNITY, BECAUSE WHILE I KNOW MOST OF US, ALL OF US KNOW YOU, THEY MIGHT NOT.
RIGHT? WELL, I'M COUNCILMAN CLAYTON PERRY.
I'M FROM DISTRICT 10, THE NORTHEAST PART OF TOWN.
UH, ONE OF THE HARDEST HIT, UH, DURING THIS STORM.
AND, UM, UM, BEEN ON COUNCIL SINCE 2017 AND, UH,
[00:30:01]
HAVE REALLY ENJOYED IT.AND, YOU KNOW, THAT'S, THAT'S ME.
UM, BEEN, BEEN HAPPY TO BE SERVING THE COMMUNITY AND, AND LOOKING FORWARD TO THE OUTCOMES OF THIS PARTICULAR COMMITTEE.
YOU, YOU MIGHT ALSO TELL 'EM A LITTLE BIT ABOUT WHAT YOU DID BEFORE YOU FOUND POLITICS.
UH, WELL, UM, I'M AN AGGIE, UH, THEN I WENT INTO THE AIR FORCE FOR 21 YEARS, AND I WAS A CIVIL ENGINEER, UH, DOING THIS KIND OF THING FOR 21 YEARS.
UH, PREPAREDNESS, PLANNING, UH, DOING EXERCISES, AS WELL AS, UM, YOU KNOW, RUNNING THE INSTALLATIONS ON A DAY-TO-DAY BASIS.
SO THIS IS WHAT I BASICALLY DID FOR 21 YEARS.
AND THEN AFTER THE AIR FORCE FOR ANOTHER 13 YEARS, I'VE WORKED IN PRIVATE INDUSTRY, UH, DOING BASICALLY THE SAME THING.
SO I'VE HAD EXPERIENCE ON BOTH, UH, THE GOVERNMENT SIDE AND PRIVATE INDUSTRY SIDE.
AND THEN, UM, IN 2013, I TOTALLY RETIRED.
I'VE BEEN IN SAN ANTONIO SINCE NINE ONE.
AND, UM, UH, IN 2017 IS WHEN I RAN FOR OFFICE.
AND, UH, MY PREDECESSOR, MIKE GALLAGHER, UH, HE ENCOURAGED ME TO DO THAT.
SO I, I'VE BEEN DOING THIS TYPE OF THING FOR, FOR A LONG, LONG TIME.
AND, UH, HAPPY TO BE ON THIS PARTICULAR COMMITTEE.
WE'RE GONNA TO SEND IT BACK OVER TO COUNCILMAN AND, AND LET HIM FINISH WHAT WE ARE DOING RIGHT NOW TO CATCH YOU UP.
IT'S, WE'RE GOING AROUND AND TRYING TO IDENTIFY A LIST.
EACH ONE OF US TALK ABOUT OUR TOP THREE BUCKETS, IF YOU WILL, TO PUT ALL THESE QUESTIONS IN SO WE CAN START AT A HIGH LEVEL AND, AND MOVE, MOVE DOWN FROM THERE.
SO IT'LL GIVE YOU A LITTLE TIME TO THINK ABOUT THAT, AND WE'LL BE RIGHT BACK WITH YOU IN A MOMENT.
SO, JUST TO REITERATE, NUMBER ONE, UM, I'M INTERESTED IN COMMUNICATIONS BETWEEN, UM, THE TWO UTILITIES, UH, DURING THIS, UH, THIS CATASTROPHE.
AND I'LL, I'LL INCLUDE IN THAT THE UTILITIES AND, UM, THE CITY OF SAN ANTONIO.
UH, NUMBER TWO, UH, I'M VERY INTERESTED IN DELVING DOWN INTO NOT JUST WHAT HAPPENED, BUT TO WHOM DID IT HAPPEN, RIGHT? SO THE EXTENT OF DAMAGES SUSTAINED BY HOMEOWNERS, NONPROFITS, BUSINESSES, SCHOOLS, UH, WITH A VERY PARTICULAR EMPHASIS ON OUR ELDERLY AND OUR HOMELESS, UH, POPULATIONS.
AND THEN NUMBER THREE, I'M, UM, GONNA BE ASKING A LOT OF QUESTIONS ABOUT THE CITY OF SAN ANTONIO'S EMERGENCY, UM, PROTOCOLS AND HOW WE ACTIVATED THOSE PROTOCOLS, AND WHETHER WE DI ACTIVATED ALL OF THEM, UM, AND WHAT DECISIONS WERE MADE, UM, IN ACTIVATING SOME, BUT NOT ALL.
UH, AND I'M ASSUMING ALL WERE ACTIVATED, BUT I JUST WANT TO, YOU KNOW, IN CASE THEY WEREN'T, I'D LIKE TO DISCOVER, UM, WHICH ONES WERE AND WEREN'T, EXAMPLE, AND I GAVE IT TO THE YOU THE LAST TIME.
UM, YOU KNOW, ICE PROTOCOLS FOR TOW TRUCKS.
THAT'S JUST ONE EXAMPLE OF MANY.
SO, UH, LET'S JUST MOVE OVER TO, UH, DR.
ROACH OR GARCIA, THANK YOU CHAIR.
AND, UH, IN MY BUCKETS, I WOULD START ALSO WITH, UH, COMMUNICATIONS SLASH PUBLIC ENGAGEMENT.
AND I'M LOOKING SPECIFICALLY AT HOW WE COMMUNICATED WITH UNDERSERVED COMMUNITIES, WITH THE DISABLED, WITH THE DEAD DIGITALLY LEFT BEHIND FOLKS.
UM, SO THAT'S IN THAT BUCKET OF COMMUNICATION.
THEN I WOULD SAY PEER MOBILIZATION, UM, AND STAKEHOLDER GROUP SUPPORT.
AND SO BY THIS I'M TALKING ABOUT, UH, BEYOND THE, UH, THE, THE FOLKS WHO ARE SUPPOSED TO RESPOND, THE FOLKS WHO STEP UP AND RESPOND.
AND SO, UH, THE NONPROFIT ORGANIZATIONS, UM, THE, UH, PEOPLE WHO ARE, UH, LIKE, I THINK COUNCILWOMAN SANDOVAL HAD MENTIONED NEIGHBORHOOD ASSOCIATION LEADERS, ET CETERA.
AND THEN MY THIRD BUCKET WOULD BE STAFF PREPARATION AND RESPONSE WITHIN EACH OF THE, UM, ENTITIES INVOLVED.
UH, SO JUST A POINT OF CLARIFICATION, WHEN YOU SAY STAFF, WHICH STAFF ARE YOU TALKING ABOUT? UH, FOR ALL OF THE THREE ENTITIES.
AND SO I'M, I'M LOOKING SPECIFICALLY FOR PREPARATION, UH, FOR AT EVERY LEVEL.
AND I KNOW THAT WE'RE SUPPOSED TO LEAVE OUR COUNCIL HAT AT THE DOOR, BUT, UH, HOW DO I MAKE SURE THAT MY STAFF IS PREPARED, RIGHT? AND SO I, I, I, THE EXAMPLE THAT I'M GIVING IS THAT MY STAFF WAS ABLE TO CALL ALL OF OUR APARTMENT COMPLEXES, BUT HOW DO WE MAKE SURE THAT EVERYBODY IS CALLING ALL OF THEIR APARTMENT COMPLEXES, ET CETERA.
SO I'M TALKING ABOUT STAFF ACROSS, UM, THE BOARD FROM EVERY, UM, HOW SHOULD I SAY IT? EVERY MANAGEMENT LEVEL AND, AND EVERY, UM, FRONTLINE, UH, LEVEL, JUST ACROSS THE BOARD FOR EACH ENTITY.
COUNCILMAN PERRY, CAN WE HAVE HIM BACK UP? YES.
I ABSOLUTELY, UM, I THINK EVERYBODY IS KIND OF CARRYING THE SAME THEMES HERE.
[00:35:01]
UM, I DID ACTUALLY HAVE FOUR DIFFERENT BUCKETS.I THINK I MENTIONED THAT, UH, ON THE FIRST TIME THAT WE GOT TOGETHER, OUR GET TO KNOW EACH OTHER MEETING, UM, I HAD IT LISTED IN, UH, PREPARATION AND THEN COMMUNICATIONS COORDINATION, AND THEN RECOVERY.
AND I GUESS YOU COULD, YOU COULD GROUP THE COMMUNICATION COORDINATION TOGETHER.
SO IT WOULD BE BASICALLY THE THREE BUCKETS.
BUT, UH, AGAIN, WHEN DID WE FIND OUT ABOUT THIS AND WHEN DID WE PAY ATTENTION TO WHAT WAS GONNA BE HAPPENING? THE COMMUNICATIONS, I THINK I'VE SAID BEFORE, WAS ABSOLUTELY HORRIBLE.
UH, THE COORDINATION BETWEEN THE THREE, UH, ENTITIES AND C P S SAWS AND THE CITY, UH, WAS NON-EXISTENT AS FAR AS I'M CONCERNED, BECAUSE, UH, TO, UM, ADRIANA'S, UH, POINT, MY STAFF HAD NO INFORMATION ABOUT WHAT WAS GONE GOING ON, WHAT WHAT WAS HAPPENING, UH, WAS NOT PREPARED FOR ANYTHING ON THIS, AND JUST HAD NO INFORMATION COMING OUT.
AND IT WASN'T JUST MY STAFF, IT WAS THE, AS FAR AS I'M, AS FAR AS I KNOW, IT WAS THE ENTIRE CITY.
SO, UH, THE COMMUNICATION AND COORDINATION WAS, UH, NON-EXISTENT IN MY, MY VIEW.
AND THEN THE RECOVERY OPERATIONS, UM, YOU KNOW, HOW DID WE ACTUALLY GET THE RECOVERY OPERATIONS GOING, AND WHY WAS IT, YOU KNOW, TOWARDS THE TAIL END, UM, IN, IN MY VIEW, UH, AND NOT STARTED EARLIER.
SO THOSE ARE THE, UH, AND I'LL, I'LL COMBINE THE TWO CS.
SO THOSE ARE MY THREE AREAS, PREPARATION, COMMUNICATION, AND COORDINATION, AND THEN RECOVERY OPERATIONS.
AND, AND I'VE ALREADY LISTED A WHOLE BUNCH OF QUESTIONS ON THE PORTAL, SO THEY'RE THERE ALREADY.
AND, UH, LOOK FORWARD TO DISCUSSING IT.
UM, AS A, AS A POINT OF, OF INFORMATION AND, AND PROCEDURE, UH, TO THE PUBLIC THAT'S WATCHING, UH, WE'VE ALL AGREED SINCE THIS IS A WORKING COMMITTEE, UH, TO CALL EACH OTHER BY OUR FIRST NAMES.
AND SO IF YOU HEAR US REFER TO PEOPLE WITHOUT THEIR TITLE OR SOMETHING, PLEASE DON'T THINK THAT IN ANY WAY THAT THAT IS, UH, BEING DISRESPECTFUL.
IT'S JUST, UM, WE REALLY NEED TO BE EFFICIENT HERE AND, AND HAVE A WORKING GROUP, BECAUSE THAT'S WHAT THIS IS.
UH, I'VE TRIED TO EXPLAIN MANY TIMES TO SEVERAL OF THE ENTITIES THAT, UH, WE'RE INTERESTED IN UNDERSTANDING WHAT HAPPENED THAT, UM, UH, THIS IS NOT, YOU KNOW, ANY KIND OF INTERVIEW, INQUISITION OR QUESTIONING SESSION.
UH, SO WE DO SEE THIS AS, AS WORK SESSIONS.
AND, UM, WHILE THAT MIGHT BE KIND OF A LITTLE BIT BIT BORING AND MAYBE A LITTLE BIT INFORMAL, UH, WE THINK THAT THE, THE NECESSITY TO GET THIS DONE OVERRIDES FORMALITY.
UH, SO, UH, YOU'LL HEAR ME, UH,
UH, NOW FROM MY PERSPECTIVE, UH, I, I, I LOOK AT THIS, UM, UH, KIND OF WHAT, WHAT, HOW WE WOULD LOOK AT THIS.
IF SOMETHING LIKE THIS HAPPENED IN ONE OF MY PLANTS AND I, THE FIRST THING THAT WE DO IS A LITTLE BIT WHAT, UM, IS TALKED HERE, UH, WAS WAS BROUGHT ON THE TABLE BY, BY, BY LISA.
WE NEED TO UNDERSTAND WHAT HAPPENED WHEN IT HAPPENED, AND, UH, AND WHAT THE, WHAT THE ENVIRONMENT IS AROUND WHEN IT HAPPENED.
SO WHILE THAT'S NOT ACTUALLY, UM, UH, SOLVING A PROBLEM, IT IS SETTING A, A, A STAGE FOR WHAT HAPPENED.
AND THAT TENDS TO BE MORE IMPORTANT TOWARDS THE END, BECAUSE WHEN WE'RE TALKING ABOUT, UH, EVENTUALLY DEVELOPING A GOOD, UM, EMERGENCY PREPAREDNESS, UH, WE NEED TO KNOW, UH, WHERE AND, AND WHAT LEVEL, UH, THE PREPAREDNESS WE'RE TALKING ABOUT WILL WORK AND WHERE IT WON'T WORK.
SO I'M VERY INTERESTED IN, IN DEVELOPING, UH, A TIMELINE OF WHAT HAPPENED, UH, WHAT WORKED, WHAT DIDN'T WORK.
UH, THAT'S A LITTLE BIT OF, OF, UH, PICKING UP ON, ON ON WHAT, UM, UH, MANNY SAID IS, UH, TO WHOM DID IT HAPPEN, BUT IT'S ALSO WHAT HAPPENED THAT CAUSED THAT TO HAPPEN TO PEOPLE.
I MEAN, WHAT WAS THE, WHAT WAS THE EVENT? AND BY THAT I MEAN, NOT TO GO ON TOO LONG, BUT WE NEED TO KNOW WHAT IN THESE UTILITIES, WHAT PLANTS WERE OPERATING, WHEN THEY WERE OPERATING, HOW THEY WERE OPERATING.
UH, WE NEED TO KNOW HOW, UM, THE PUMP, THE WATER PUMP STATIONS, HOW THEY WERE OPERATING
[00:40:01]
WHEN THEY OPERATED, WHEN THEY DIDN'T OPERATE, HOW DECISIONS WERE MADE TO DISTRIBUTE POWER.AND THAT'S GETTING A LITTLE BIT BACK.
MORE TO WHAT MANNY'S SAYING IS, IS, UH, WHO GOT AFFECTED? AND WE WON'T KNOW THAT UNLESS WE LAY THIS TIMELINE OUT.
SO, SO, UH, JUST KIND OF RUNNING OFF OF WHAT LISA SAID OVER THERE, I'M VERY INTERESTED IN, IN A TIMELINE FOR, FOR BOTH OF THESE UTILITIES AND FOR WHAT OCCURRED IN THE CITY.
ALSO, I THINK WE NEED TO THINK ABOUT SOME OTHER ENTITIES THAT WE'D LIKE TO TALK ABOUT, SUCH AS VIA FOR TRANSPORTATION.
AND Y'ALL CAN COME UP WITH OTHERS.
YOU MENTIONED THE NEIGHBORHOOD ORGANIZATIONS, IT'S GONNA BE IMPORTANT TO, TO, TO FIT THEM INTO THIS.
WHAT DID THEY DO? WHEN DID THEY DO IT? THAT TELLS US RESOURCES THAT WE CAN DEAL WITH.
THE OTHER THING THAT I'D LIKE TO, TO UNDERSTAND IS, WHEN WE UNDERSTAND WHAT HAPPENED, UH, WE NEED TO UNDERSTAND, UH, AND THIS HAS BEEN BROUGHT UP BY SEVERAL PEOPLE.
UH, HOW IS THIS, UM, HOW IS THIS COMMUNICATED? AND I'VE SAID TO SEVERAL FOLKS AS WE TALK ABOUT THIS, UH, COMMUNICATIONS ARE KEY IN ANY KIND OF EMERGENCY OR CRISIS, UH, INTERRUPTING COMMUNICATION AND, UH, IS GONNA BE A, A BIG PROBLEM.
AND, AND, AND SO ACROSS EVERYTHING, WE'RE GONNA LOOK AT THIS COMMUNICATION THINGS AND, AND HOW PEOPLE RESPONDED.
AND WE'RE GONNA LOOK AT HOW INDIVIDUALS, NOT NECESSARILY HOW INDIVIDUALS RESPONDED, BUT BY HOW ORGANIZATION RESPONDED.
AGAIN, IT'S NOT IN OUR AUTHORITY TO SAY, THIS PERSON DID RIGHT OR WRONG.
WE'RE TALKING ABOUT HOW THE ENTITY PERFORMED.
AND THEN IF SOMEBODY IN THOSE ENTITIES WANTS TO MAKE A CHANGE, THEY CAN, OUR, OUR JOB IS TO MAKE IT PRETTY OBVIOUS, IS GIVEN THIS SITUATION, HOW DID PEOPLE REACT? AND THEN FINALLY, I THINK WE'RE REALLY ALL ON THIS SAME VOTE.
AND THAT IS, AND YOU CAN CALL IT WHETHER YOU WANNA CALL IT LESSONS LEARNED, UH, RECOVERY, UM, UH, IT'S ALL, IT'S ALL IN HERE.
UM, MOBILIZATION IS PART OF, OF THE SECOND ONE.
SO I, I REALLY, I THINK THE GROUP HAS, HAS GOT IT DOWN.
AND I'M GOING TO ASK, UM, NOW THAT, UH, THE, THEY PUT US A, UH, BLANK PIECE OF PAPER UP HERE ON THE SLIDE SO WE CAN GET THESE BUCKETS, UH, FORMALIZED AND EVERYBODY CAN SEE IT.
AND THAT WAY I DON'T HAVE TO KEEP WATCHING MYSELF.
UH, SO LET'S GET A BLANK PAGE.
GET THE PRINT IS LARGE ENOUGH FOR AN OLD GUY TO SEE FROM HERE WITH GLASSES.
SO, UM, I'M GONNA JUST THROW THE FLOOR OPEN FOR THE, FOR THE FIRST BUCKET.
BUT, UM, STARTING BACK WITH LISA'S, UH, COMMENT, COUPLE OTHER COMMENTS.
I, I WOULD PROPOSE THAT THE FIRST BUCKET BE, UM, A, A SUMMARY REVIEW AND DOCUMENTATION OF, OF WHAT ACTUALLY, HOW, HOW EACH ONE OF THE ENTITIES PERFORMED DURING THIS EVENT.
SO LET'S, UH, LET'S HIT AT THAT AND SEE IF WE WANT TO CHANGE THAT.
I DON'T WANNA SEE MYSELF,
I MEAN, LISA, I, I KNOW YOU'RE, YOU, YOU BROUGHT THIS UP FIRST, SO WHY DON'T YOU TAKE A SHOT AT IMPROVING THAT? WELL, I DUNNO ABOUT APPROVING, BUT I CAN CERTAINLY EXPAND ON IT.
UM, MY THOUGHT PROCESS IN LOOKING AT, UM, THIS ASPECT OF ENTITY PERFORMANCE IS A COMBINATION OF ASKING FOR QUESTIONS AND FOR INFORMATION, UH, SO THAT ENTITIES HAVE AN OPPORTUNITY TO PROVIDE THINGS THAT WE DON'T EVEN KNOW THE ANSWERS TO.
SO WITHIN THE TIMELINE, UH, WHAT I WOULD BE ASKING FOR ARE WHAT PROTOCOLS ARE IN PLACE IN THE EVENT OF AN EMERGENCY SUCH AS THIS ONE.
UM, IF IT'S A BLANKET EMERGENCY PLAN, THEN THAT'S FINE, BUT IF THERE'S ONE SPECIFIC TO THIS TYPE OF A CLIMATE EVENT, UM, ALONG WITH THAT WOULD BE THE STEPS.
AND THIS GOES TO YOUR HOWS AND WHATS OF KNOWING THAT THERE WERE PROTOCOLS IN PLACE.
WHAT'S THE TIMELINE FOR HOW PROTOCOLS WERE ACTIVATED AND FOLLOWED? UM, THIS GIVES AN ENTITY AN OPPORTUNITY TO TALK TO US ABOUT, UM, CONDITIONS THAT EXISTED PRE-EVENT, SO EXISTING STATUS OF MAINTENANCE.
UM, THEN IT WILL ALLOW US TO BE ABLE TO FOLLOW THEIR TIMELINE ON IDENTIFYING WHERE SYSTEMS BEGAN TO EITHER BREAK DOWN OR HAVE INSUFFICIENCIES OR INADEQUACIES TO MEET THE DEMAND AND THE NEEDS.
SO AS, I GUESS IN ESSENCE, THAT WOULD BE THE STATUS OF THE ENTITY AND ITS SYSTEMS
[00:45:01]
AT THE ONSET OF THE EVENT, AND THEN DURING THE EVENT AND POST EVENT AS A WAY OF WALKING THROUGH THE STEPS IN ACTIVITY.SO IF WE COULD TALK ABOUT THE STATUS AS OPPOSED TO STATUS, COULD WE, COULD WE MAKE IT DYNAMIC AND WE CAN SAY, UH, PERFORMANCE, UH, OF THE ENTITY IN SENSE INSTEAD OF STATUS? CAN WE MAKE IT ABSOLUTELY MAKE IT ACTIVE? OKAY.
LET'S CHANGE THAT TO PERFORMANCE.
IN MY MIND, WHAT I FEEL IS IMPORTANT, AND THIS GOES TO THE COMMENTS THAT YOU MADE BEFORE, IS TO UNDERSTAND WHAT THE CONDITIONS MAY HAVE BEEN LIKE AS THIS BEGAN.
IT'S VERY DIFFICULT TO ISOLATE WHAT MIGHT BE TIED STRICTLY TO THE WINTER EVENT IF THERE MAY HAVE BEEN OTHER FACTORS THAT MAY HAVE BEEN GOING ON AS WELL.
SO IT'S, IT'S GOOD FOR US TO KNOW WHAT HAPPENED AT THE TIME THAT WE WERE PREDICTING AND EXPECTING THIS WEATHER, AND THEN HOW THAT TIMELINE ROLLS OUT THROUGH POST-EVENT.
AND, AND FROM, FROM MY PERSPECTIVE, IT'S, IT'S, IT'S, IF, IF I CAN JUST FEED BACK TO SEE IF I GOT IT RIGHT, I WOULD BE INTERESTED TO KNOW, YOU KNOW WHAT, LET'S JUST TAKE C P S FOR EXAMPLE, WHICH PLANTS WERE AVAILABLE, WHICH WERE DOWN FOR MAINTENANCE, WHICH, YOU KNOW, COULD, WHAT, WHAT WE HAD PROBLEMS DURING THE EVENT.
WHAT HAPPENED? IS THAT, IS THAT KIND OF THE SAME THING YOU'RE TALKING ABOUT? PRECISELY, YEAH.
SO WE KNOW WE HAD AT LEAST ONE, ONE UNIT DOWN FOR MAINTENANCE THAT NEEDS TO BE IDENTIFIED, AND WE NEED TO UNDERSTAND THAT WE HAD A PROBLEM, WE TRIPPED OFF ONE OF THE, ONE OF THE NUKES AND FROM A WATER PROBLEM.
SO WE NEED TO DOCUMENT ALL THAT.
ALSO, UM, AND I DON'T KNOW WHERE THIS FITS IN, BUT I, I THINK IT'S, IT'S IMPORTANT TO, TO LOOK AT THE CONDITIONS WE'RE WORKING IN.
WHAT WAS THE TEMPERATURE? HOW DID THAT COMPARE TO, UH, THE EVENT IN 2011 AND THE EVENT IN, UM, UH, 1985 OR WHENEVER IT WAS, WE GOT SO COLD THAT TIME SO THAT WE, WE SET A STAGE OF WHAT WE WERE WORKING IN.
IN OTHER WORDS, WHAT IS THE ENVIRONMENT WE WERE DEALING WITH AND HOW DID THEY PERFORM IN THAT ENVIRONMENT? I MEAN, I DON'T SEPARATE 'EM, BUT AGAIN, I'M NOT PUSHING ON THAT.
IF SOMEONE HAS SOMETHING AGAINST THAT, THAT'S FINE.
I THINK THAT IS PART OF WHAT OUR SYSTEMS HAVE BEEN DOING ALL ALONG IS MY UNDERSTANDING IS IN TRYING TO LEARN FROM EVENT TO EVENT, RIGHT? SO I THINK THAT THIS IS VERY EDUCATIONAL FOR US BECAUSE THAT IS ONE OF THOSE KEY PLACES WHERE INFORMATION THAT WE MAY NOT THINK TO ASK FOR HAS BEEN LEARNED AND LOOKED AT, RIGHT.
UH, TO PROVIDE US WITH THAT FEEDBACK.
AND THEN, OF COURSE, TO THE EXTENT THAT THIS WAS UNEXPECTED AND UNPREDICTABLE FOR EVERYONE INVOLVED, THEN IT GIVES US A LANDSCAPE TO WORK ON GOING FORWARD, WHICH IS THE GOAL HERE OF PREPAREDNESS IN THE FUTURE.
LET'S JUST, UM, MOVE OVER TO, TO ANA IF WE COULD ON, ON WORKING ON THAT, ON THAT BUCKET.
UH, ON THAT PARTICULAR BUCKET, IN TERMS OF CONDITIONS FOR OPERATION, I, I WOULD ALSO ADD, UH, COVID RELATED PRECAUTIONS THAT WERE OKAY, UH, UNDERWAY BECAUSE THOSE MAY HAVE POSED, UH, CHALLENGES, UH, OR, OR LIMITATIONS, UH, AT THE TIME.
NO, THAT'S, ANYTHING ELSE ON THAT ONE? UH, I THINK, WELL UNDER PROTOCOLS, I, AND THIS MAY BE COVERED BY THE PROTOCOLS THEMSELVES, I THINK WE WANT TO KNOW WHAT IS THE THRESHOLD TO ACTIVATE THOSE PROTOCOLS AND WHO, WHO ARE THE ENTITIES RESPONSIBLE FOR MAKING THE, THE CALLS? OKAY.
AT THE TIME, AND I DON'T KNOW IF YOU'RE, IF THIS IS GENERAL TO, IT COULD BE TO SAWS TO C P S OR TO THE CITY, IS THAT WHAT IT'S ALL GENERAL.
I MEAN, WE'RE, RIGHT NOW WE'RE NOT, WE'RE NOT FOCUSING ON END TO ENTITY BECAUSE THE POINT WAS MADE BY ALMOST EVERYONE THAT COMMUNICATIONS IS GONNA GO ACROSS ALL THESE ENTITIES.
SO, SO THIS IS, THIS IS ENTITY IN A VERY GENERIC SENSE, NOT NECESSARILY, YOU WOULDN'T WANT TO SAY SUMMARY REVIEW AND DOCUMENTATION OF UTILITY PERFORMANCE BECAUSE IT'S NOT UTILITY.
IT COULD CITY THE CITY THE VIA THE WHATEVER IT COULD BE.
IT COULD BE SOMEBODY THAT'S IN THERE, UH, HELPING TO, TO, UM, ALLEVIATE A PARTICULAR PROBLEM.
SO I, I THINK IT'S GENERIC IN GENERAL AT THIS TIME.
UH, SO THE POINT I WOULD ADD TO THAT IS, UM, WE'VE BEEN TALKING MOSTLY ABOUT THREE ENTITIES AND POSSIBLY, UH, PARTNER ORGANIZATIONS, RIGHT? UH, SOMETHING WE MAY WANT TO PICK UP AT ANOTHER POINT IS OTHER GOVERNMENTAL BODIES WITHIN THE COUNTY.
[00:50:01]
I DO THINK THAT WE'VE GOT A LOT OF ENTITIES THAT NEED TO COME TOGETHER ON ANY EMERGENCY PREPAREDNESS.AND THE MORE FOLKS THAT ARE COORDINATED AND COMMUNICATED AND FOCUSED ON THIS, THE BETTER WE'RE GONNA BE.
AND IN THE END, I THINK IT'S GONNA BE, IT'S GONNA BE VERY IMPORTANT TO GET, FOR EXAMPLE, WE'VE GOTTA GET A LOT OF FEEDBACK FROM THE COUNTY AND WHAT THEY CAN DO.
THEY HAVE A SHERIFF'S DEPARTMENT, WE HAVE A POLICE DEPARTMENT, YOU KNOW, THEY HAVE EMERGENCY SERVICE, UH, DISTRICTS, WE HAVE FIRE DEPARTMENTS.
SO THOSE ALL HAVE TO WORK TOGETHER.
AND, UH, CHAIR, DO YOU WANNA TAKE INTO ACCOUNT THE COMMUNICATIONS PROTOCOLS AT THIS TIME? OR DO YOU WANNA KEEP THAT IN A SEPARATE BUCKET? WELL, I, I, IT CAME UP SO MUCH FROM PEOPLE, I THINK.
I THINK IT'S A SEPARATE, I THINK IT'S A SEPARATE, UM, BUT I'M, I'M OPEN FOR PUSHBACK ON THAT FOR SURE.
WELL, WELL, I'LL, I'LL STOP THERE.
I DO THINK WE CAN SPEND A LONG TIME ON THE COMMUNICATIONS
SO LET'S JUST KEEP GOING AROUND.
A TERM SATISFIED, ANDREA? UH, I, I JUST HAVE A, A COUNCILWOMAN SANDOVAL'S, UH, QUESTION KIND OF ANSWERED MINE.
I WAS GONNA ASK WHERE, WHEN WE'RE GONNA DEFINE THOSE ENTITIES OR THE STAKEHOLDERS THAT WE'RE LOOKING AT, BUT THAT WAS IT.
SO I, I THINK, UH, WELL, I THINK THAT WILL COME OUT AS WE DO OUR WORK BECAUSE IT'S JUST LIKE, Y'ALL ARE GONNA HAVE FOLKS THAT APPROACH Y'ALL AND HOPEFULLY THE COMMITTEE THROUGH THE WEBSITE THAT'S GONNA SAY, WELL, WHAT ABOUT THIS, DOING THAT? AND, AND THAT'S WHEN WE'LL BRING THAT IN.
WE JUST DON'T KNOW EVERYTHING AND WE DON'T KNOW EVERYBODY THAT'S INVOLVED.
COUNCILMAN PERRY? PERRY? YEAH.
I JUST NEED HIM ON THE SCREEN.
I DON'T KNOW WHETHER WE WANT TO SEE YOU OR WE WANT TO HEAR YOU AND CHANGE THE WORDS ON THE SCREEN.
UM, I CAN SEE THE, THE CHART AND, UH, OKAY.
WHY DON'T WE, WHY DON'T WE PUT THE CHART BACK UP AND THEN WHY DON'T WE LISTEN TO YOU AND WE'LL MAKE THE CHANGES AS YOU SPEAK.
PART OF, PART OF WHAT, UH, I'D LIKE TO THROW IN HERE ALSO AT, AT SOME POINT, NOT, MAYBE IT'S NOT PARTICULAR ON THE, UH, THE SYSTEM PERFORMANCE, BUT, YOU KNOW, THIS WAS NOT A UNIQUE SITUATION.
UH, THERE'S BEEN OTHER STATES, OTHER PARTS OF THE COUNTRY THAT HAVE GONE THROUGH SIMILAR INSTANCES.
IN FACT, I FOUND A COUPLE OF STUDIES FROM, UM, SOME OTHER PARTS OF THE COUNTRY THAT HAD, UH, SIMILAR SITUATIONS, AND THEY'VE PUT TOGETHER VERY NICE, UH, REPORTS AND, UH, RECOMMENDATIONS THAT, UH, WERE GIVEN TO THESE PARTS OF THE COUNTRY.
IN FACT, IN THE SOUTHEAST, UH, AS LATE AS 2018, A REALLY GOOD STUDY AND I'LL, I'LL GET A COPY TO EVERYBODY THAT WENT THROUGH A SIMILAR SITUATION, AND THEY CAME UP WITH RECOMMENDATIONS ON WHAT NEEDS TO BE DONE.
AND, AND I THINK THAT'S PART OF THE, UM, UM, SYSTEMS ANALYSIS, IF YOU WILL, TO MAKE SURE THAT OUR SYSTEMS CAN WITHSTAND THIS TYPE OF, UH, OF, UH, SITUATION.
WHETHER IT'S, WHETHER IT'S A FLOOD, WHETHER IT'S AN ICE STORM, WHETHER IT'S A HEAT WAVE OR WHATEVER.
UM, THERE, THERE'S SOME GOOD STUDIES OUT THERE THAT, UM, I DON'T KNOW IF IT HAS OR NOT, BUT, UH, SHOULD HAVE BEEN PICKED UP BY OUR UTILITIES TO, UH, LOOK AT THOSE LESSONS LEARNED ON WHAT WE CAN DO TO, UH, PREPARE FOR THIS, THIS KIND OF SITUATION.
UH, THAT'S, THAT'S AN EXCELLENT POINT.
LET ME JUST, UH, FOLLOW UP ON, UH, WE ARE GOING TO HAVE, AS Y'ALL ALL KNOW, WE'VE GOT THE SHAREPOINT TO, TO SHARE INFORMATION, AND AS, UH, WE GET, UH, WE, WE GET ACCESS TO THOSE, UM, I WOULD REALLY APPRECIATE THOSE GETTING FORWARD AND PUT ON THE, THE SHAREPOINT.
UH, IT'S NOT THAT WE'RE TRYING TO KEEP THAT FROM THE PUBLIC, BUT WE NEED TO READ IT FIRST.
AND THEN IT COULD BE, IT COULD BE SOME REALLY GOOD BACKUP FOR WHEN WE MAKE OUR DECISIONS AND WE POST THOSE AS, AS BACKUP TO, TO, TO OUR, UM, UH, TO OUR DEC OUR DECISION ON SOMETHING WHERE IT'S APPROPRIATE.
AND THAT, THAT, THAT'S GREAT, CLAYTON.
WHAT'S NEXT? UH, THAT, THAT'S OVER, YOU KNOW, I, THAT'S, THAT'S IT FOR ME AT THIS POINT.
[00:55:01]
TO COMMUNICATIONS.UM, AND, UH, AGAIN, I HATE TO KEEP PUTTING YOU FIRST IN LINE, BUT GO FOR IT, LISA.
ACTUALLY, TO, UH, TO ANNA'S POINT, UM, ONE OF THE FIRST NOTES THAT I HAD MADE ON INFORMATION AND COMMUNICATION IS, UM, WHEN AN ENTITY BECOMES AWARE OF AN EVENT, WHAT PROTOCOLS IN TERMS OF INFORMATION ARE TRIGGERED FOR COMMUNICATION TO CUSTOMERS ABOUT SERVICE DELIVERY AND THEN TO ANY OTHER ENTITIES? UM, SO I THINK THAT THE TRIGGERING EVENTS HERE ARE GONNA BE SIGNIFICANT AND EQUALLY IMPORTANT WOULD BE THE METHODOLOGY OF COMMUNICATION, RECOGNIZING THAT SOME OF THE AVENUES WERE CUT OFF OVER THE COURSE OF THE EVENT.
UM, I THINK THAT THAT INFORMATION IN TERMS OF KNOWING WHAT THOSE OPPORTUNITIES WOULD BE, UM, AND WHERE THEY CAN BE TAKEN IS IMPORTANT.
TIED TO THAT IS THE IMMEDIATE CUSTOMER FEEDBACK.
UM, DURING THE EVENT AND POST-EVENT, I THINK THIS GIVES US AN OPPORTUNITY TO SEE WHERE THE IESS LIE IN COMMUNICATIONS AS CERTAIN THINGS CHANGE AND BECOME VERY FLUID.
I'D ALSO BE INTERESTED IN WHEN WE HIT THESE TYPES OF INCIDENCES, UM, WHAT RESPONSES IN THAT FEEDBACK WERE ALIGNED TO THE SPECIFIC ENTITY AND WHAT RESPONSES MAY HAVE ACTUALLY TIED AND BE INTERRELATED TO OTHER ENTITIES BECAUSE OF THE IMPACT.
AND LASTLY, WITH THE INFORMATION LEARNED, WHAT IS IT THAT ENTITIES ARE DOING, UH, TO BETTER ADDRESS THE SITUATION GOING FORWARD? OKAY.
OVER, YOUR HONOR, I, I THINK LISA'S GOT IT, UH, COVERED WHERE I MIGHT JUST HAVE SOME SUB BULLETS IN TERMS OF, UH, COMMUNICATION WITH, WITH CUSTOMERS.
I THINK THAT THIS HAS TO DO, IT'S PHRASED IN TERMS OF THE UTILITIES.
UM, I THINK WE ALSO NEED TO LOOK AT THE ORGANIZATION OF THE CITY IN TERMS OF COMMUNICATION OKAY.
WITH, UH, WITH RESIDENTS OR OTHER ENTITIES THAT IT HAS SOME KIND OF CRITICAL RELATIONSHIP WITH.
UH, BECAUSE I, I, I MADE THIS POINT LAST TIME WE TALKED IS WE, WE DID HAVE A POWER OUTAGE AND THEN SUBSEQUENTLY A WATER OUTAGE.
BUT LET'S NOT FORGET, WE HAD A VERY COLD WEATHER EVENT THAT, UH, AFFECTED PEOPLE WHO, UM, YOU KNOW, EVEN IF WE HADN'T HAD A POWER OUTAGE, THAT COLD WEATHER EVENT IS STILL SIGNIFICANT IN SOMETHING THAT WE SHOULD, UH, CONSIDER.
SO IN TERMS OF CITY COMMUNICATION AND, UH, COORDINATION WITH OTHER ORGANIZATIONS, AND, AND I, I'D ADD IT'S NOT JUST THE CITY, IT'S, IT'S, IT'S ALL OF THE, UH, OF THE, UM, ENTITIES SUCH AS THE COUNTY AND THE SUBURBAN CITIES.
THE, THE OTHER THING I WOULD ADD IS WE HAVE OUR ORGANIZATION, OUR, OUR COMMUNICATION AMONG, YOU KNOW, THE LOCAL ORGANIZATIONS, BUT WHAT INFORMATION ARE WE GETTING FROM OUTSIDE ORGANIZATIONS AND HOW ARE WE, UH, USING THAT ONCE IT GETS TO US? AND BY THE OUTSIDE ORGANIZATIONS, I MEAN, UM, THE ERCOT OR, OR P U C OR, OR WHOEVER IT MAY BE.
YOU KNOW, WE'RE RECEIVING INFORMATION, UH, ALMOST SUPPOSEDLY ON A REAL TIME BASIS AS TO HOW THIS IS AFFECTING.
AND, UH, AND THE LAST THING WOULD BE, UM, IN AMONG THE PUBLIC ENTITIES, I THINK WE WANNA MAKE SURE TO INCLUDE, UH, OTHER ORGANIZATIONS LIKE NONPROFITS AND SOCIAL SERVICE ORGANIZATIONS THAT STEP UP IN A, IN A TIME OF CRISIS.
AND, AND I WOULD ASK THAT WE, ON THOSE ENTITIES, WE SPECIFICALLY DESIGNATE THE COUNTY AND THE SUBURBAN CITIES.
I'M NOT GONNA ADD A LOT, A LOT TO THIS SECTION.
I, I, I THINK WE'VE COVERED A LOT OF GROUND, BUT I WOULD, UM, LIKE TO SEE THE COMMUNICATIONS BETWEEN LEADERSHIP AT SAS, C P SS COSA AND THE STATE AND THE COUNTY.
UH, SO, UM, TO INCLUDE NOT JUST FORMAL LETTERS BACK AND FORTH, BUT I'D LIKE TO SEE TEXT MESSAGES BETWEEN PAUL GOLD, PAULA GOLD WILLIAMS, AND ROBERT PUENTE AND ERIC WALSH.
[01:00:01]
UPDATES, UH, TO EACH OTHER, UM, AND, UH, THE EXTENT OF THOSE COMMUNICATIONS.WELL, WE'LL, UH, YOU'RE THE LAWYER HERE.
WE'LL, WE'LL BUCK, WE'LL BUCK THAT ONE OVER THROUGH AND SEE HOW THAT ONE GOES.
I, I, I THINK, UH, IF, UH, WE FIND THAT THE COMMUNICATIONS AREN'T, AREN'T EVEN ESTABLISHED, IT COULD BE VERY IMPORTANT.
UH, LET'S GET, UH, LET'S GET ADRIANA HERE BEFORE WE SURE.
AND SO ONE OF THE THINGS THAT, THAT I WAS, UM, THINKING ABOUT IS EVEN IF WE HAD THIS GREAT COMMUNICATIONS PLAN IN PLACE, UM, AND WE COULD SEND OUT TEXT MESSAGES, WE COULD SEND OUT ALERTS, WE COULD SEND OUT, UM, WEBP PAGES, LINKS, IF WE DON'T HAVE POWER, WE CAN'T CHARGE OUR PHONES.
AND SO WHAT IS THAT PLAN C RIGHT, IF YOU WILL, BECAUSE TO ME, THE, THE PLAN B WOULD BE, UH, TRY EXHAUST EVERY COMMUNICATION MESSAGE.
I MEAN, METHOD, BUT WHAT'S THAT PLAN C? UM, THAT, YOU KNOW, IF, IF WE DON'T HAVE ACCESS, 'CAUSE I KNOW A LOT OF RESIDENTS, LIKE EVEN EVEN ME, I HAVE LIKE, ACTUALLY I HAVE LIKE THREE POWER BANKS IN MY PURSE RIGHT NOW.
I ALWAYS HAVE POWER BANKS WITH ME, BUT I WAS RUNNING OUT EVENTUALLY.
AND SO THAT'S WHAT I'M TRYING TO FIGURE OUT.
LIKE WHAT, WHAT IS IT THAT WE DO AS A BACKUP, UM, WHEN WE CAN'T COMMUNICATE WITH TECHNOLOGY OR HOW WE'RE USED TO COMMUNICATING.
AND THEN ALSO I THINK THAT IN THIS COMMUNICATION, AND I DON'T KNOW IF IT BELONGS IN THIS SECTION OR IN WHAT SECTION, BUT IT'S THE REPORT OUT HOW WE WILL, UH, RE REPORT OUT A, A CONSIDERATION OR RECOMMENDATIONS.
WHAT, WHERE, WHERE IS THAT? I'M, I'M, IS THAT STILL IN THIS AREA? SO OUR REPORT OUT WHEN WE, WE, WE WILL TAKE THESE GENERAL, UH, COMMENTS AND TRY TO DEVELOP SOME SPECIFIC QUESTIONS TO SPECIFIC PEOPLE WHEN WE GET AN ANSWER.
AND THE IN THE GROUP IS COMFORTABLE WITH THAT ANSWER THAT WILL GET POSTED ON THE WEBSITE WITH WHATEVER BACKUP INFORMATION.
THAT'S THE WAY WE PROPOSE TO DO IT.
WE WON'T DO IT UNTIL EVERYBODY'S COMFORTABLE WITH IT, BUT WE WILL DO IT AS WE GET COMFORTABLE WITH THINGS.
AND IT MIGHT ASK US OR SAY IN THAT, THAT WE'RE GONNA ASK TWO MORE QUESTIONS.
WE'RE NOT GONNA WAIT FOR THOSE TWO MORE QUESTIONS.
LIKE I SAID, THERE'S A RISK TO THAT.
THOSE TWO MORE QUESTIONS MIGHT TELL US WE ANSWERED THIS WRONG, WE'LL BACK UP AND CORRECT OURSELVES.
THIS IS NOT SOME, IF YOU WANT TO SAY BEAUTIFUL REPORT THAT HAS ALL THE WHEELS AND, AND BOUND UP, YOU KNOW, WE'RE, WE'RE TRYING TO GET THROUGH THIS TO GET IT OUT AS QUICK AS WE CAN.
AND THEN THIS, WE'LL, AS A FOLLOW UP TO THAT, IF THERE'S ANY WAY THAT WE CAN ALSO, UM, INCLUDE A COMMUNICATIONS OR, OR A RESOURCE PAGE WITHIN THAT COMMUNICATION.
I KNOW THAT THERE'S MULTIPLE AREAS, BUT IF THERE'S JUST ONE PLACE, SO FOR INSTANCE, FIRE SAFE SA.COM, UM, THAT WAS ONE OF THE THINGS THAT WAS, UH, WE GET, UM, DAILY, UH, COMMUNICATIONS BRIEFINGS FROM ERIC WALSH.
UM, AND SO IT'S, IT'S A BEAUTIFUL REPORT FROM THE, UM, OFFICE OF EMERGENCY MANAGEMENT.
AND SO IT DETAILS WHAT 3 1 1 IS DOING, WHAT AVIATION IS DOING, WHAT FIRE IS DOING, WHAT THE PIOS ARE DOING, C P S ENERGY.
THERE'S THE BREAKDOWN OF ALL OF THESE AGENCIES.
UM, THERE'S, UH, BUT, BUT TO, TO THAT POINT, I'D LIKE TO SEE WHO ELSE IS SEEING THIS, WHO ELSE HAS ACCESS TO THIS MM-HMM.
WELL, SO WHO, I GUESS I, I WANNA KNOW, LIKE, WHO'S RESPONSIBLE FOR RAISING THE RED FLAG AND, AND, YOU KNOW, MAYBE JUST LIKE CALLING US BEYOND THE LIGHT RAIN OR BEYOND THE FREEZING, UH, YOU KNOW, CONDITIONS OR WHATEVER.
MAYBE WE SHOULD ACTIVATE WARMING CENTERS OR, SO I DON'T KNOW, UM, WHO I, AND I UNDERSTAND HOW THE E UM, E O C IS ESTABLISHED.
AND I KNEW THAT IT WAS GOING TO BE SET UP.
WE GOT IN OUR MEMOS THAT IT WAS GONNA BE SET UP.
BUT I THINK THAT THAT'S PRECAUTIONARY WHO AT THE, AT THAT POINT TELLS US, BY THE WAY, WE MIGHT HAVE MORE POWER OUTAGES.
I, I GUESS IT'S ALL A PART OF THAT, BUT I THINK UNDER UNDERSTANDING HOW THE E O C, UM, OPERATES IS IMPORTANT.
I KNOW THERE'S A WEBSITE WITH THE PLANS AND THERE'S TONS OF, UM, APPENDIC, UH, APPENDICES THAT, UM, ADD, YOU KNOW, INFORMATION TO THAT.
BUT I DON'T KNOW WHO HAS ACCESS TO THAT AND WHO COULD SEE IT.
SO LIKE THE PUBLIC UTILITY, UM, INFORMATION, ALL OF THAT.
CAN WE HAVE A RESOURCE PAGE, I GUESS IS WHAT I'M SAYING, SO THAT PEOPLE MIGHT BE ABLE TO SEE AND, AND, AND ANSWER THEIR, SOME, SOME OF THEIR QUESTIONS AND MAKE RECOMMENDATIONS OFF OF THAT AS WELL.
IT'S A PART OF COMMUNICATION, SO YEAH.
[01:05:01]
TO FIGURE IT OUT.I I, I REALLY, YOU KNOW, I WOULD BE SPEAKING WAY OUTTA OUTTA MY PAY GRADE, BUT, UH, BECAUSE I'M NOT THAT TECHNOLOGY, UH, BUT IT'S A, IT'S A GREAT IDEA, BUT IT BRINGS UP A BIGGER POINT.
IF I MAY, AND IT'S BACK TO WHAT CLAYTON SAID.
I REALLY WOULD ASK THAT THE GROUP CONSIDER THIS NOT BE JUST COMMUNICATIONS, BUT BUT BE CONSIDERED COORDINATION AND COMMUNICATIONS.
I, I THINK THAT'S REALLY WHAT, WHAT, WHAT YOU'RE TALKING ABOUT.
YOU'RE SAYING, WE'VE GOT THIS DOCUMENT.
WE KNOW WHEN THINGS ARE GONNA STAND UP OR NOT STAND UP.
SO MAYBE WE NEED TO, WE NEED TO MOVE THEM BACK AND FORTH.
SO IF WE CAN CHANGE THIS, THIS AREA TO, UH, UH, COORDINATION AND COMMUNICATION THAT'S GONNA PICK UP THESE, UH, EMERGENCY CENTERS AND STUFF LIKE THAT.
DO I HAVE ANY PUSHBACK ON THAT? SURE.
UH, WHAT THE COUNCILWOMAN SAID REMINDED ME, UM, THAT, YOU KNOW, EARLIER YOU TALKED ABOUT HURRICANES AND, AND STORMS, BUT THE TRUTH IS, SOMETIMES WE, WE ARE UNDER HURRICANE WATCH MM-HMM.
AND SOMETIMES OUR PARTNERS AT THE MEDIA, UH, IN MEDIA RELATIONS ARE THE ONES WHO I THINK WE RELY ON FOR SPREADING A LOT OF THE, THE INFORMATION.
THERE'S A, A LITTLE TICKER AT THE BOTTOM OF, OF YOUR TV.
SO I, I THINK IT MIGHT BE HELPFUL AT SOME POINT TO COMPARE THE COMMUNICATION PROTOCOL THAT WE HAVE FOR THIS TYPE OF WINTER EVENT AND FOR OTHER, UH, EMERGENCIES AND HOW WE CAN, UH, MAKE THIS TYPE OF RESPONSE MORE ROBUST BASED ON OUR EXPERIENCE IN, IN, IN OTHER AREAS.
I, I ALSO, UH, ONE OTHER ADD-ON I HAVE IS WHEN IT COMES TO COMMUNICATING WITH THE PUBLIC, THERE'S, YOU COMMUNICATE DIFFERENTLY BASED ON WHERE YOU ARE IN THE, IN THE EMERGENCY OR THE CRISIS.
AND SO THERE IS THE PREP PREPARATION, THE ADVANCED COMMUNICATION THAT WE HAVE SO THAT PEOPLE ARE PREPARED.
BUT WHEN THINGS DO NOT GO ACCORDING TO PLAN, YOU'VE BASICALLY ENTERED CRISIS MODE.
AND I THINK WE NEED TO, UH, I'M NOT SURE HOW TO ANALYZE THAT PART, BUT I THINK THAT'S WHERE WE DID HAVE A LAPSE, RIGHT.
WHEN THINGS DIDN'T GO ACCORDING TO PLAN, WHOSE RESPONSIBILITY IS IT TO GET THAT MESSAGE OUT? LIKE THE COUNCILWOMAN WAS SAYING, IS IT, IS THAT SOMETHING THAT WE CONTINUE TO RELY ON THE UTILITY FOR? OR DO WE HAVE A COMMUNICATIONS EMERGENCY PROTOCOL THAT SAYS, YOU KNOW, THE MAYOR SHOULD, UH, IT HAS TO COME FROM THE MAYOR'S OFFICE, OR, ANYWAY, THAT I'M THINKING ALONG THOSE LINES.
WE'LL, WE'LL, I THINK AS WE GET ANSWERS, WE CAN GO INTO TO MORE DETAIL, UH, ABOUT THAT.
UH, CLAYTON, UH, BACK TO YOU, IF YOU CAN ON THIS ONE POINTS.
I THINK THESE ARE ALL GREAT POINTS.
UM, AND THE DIFFERENT ENTITIES HAVE ADVANCED COMMUNICATIONS BETWEEN, YOU KNOW, WITH EACH ENTITY.
AND SOMEHOW WE HAVE TO GETTING BACK TO THE COORDINATION, TIE ALL THOSE COMMUNICATION TOOLS TOGETHER SO THAT, UH, WE'RE, WE'RE SPEAKING ONE WITH ONE VOICE OUT TO THE PUBLIC.
'CAUSE WE WERE GETTING MIXED MESSAGES AND FROM DIFFERENT ENTITIES, AND THERE WASN'T A CENTRAL, UM, LIKE CLEARING HOUSE, IF YOU WILL.
AND, AND I KNOW THAT'S VERY DIFFICULT WHEN YOU'RE TALKING MULTIPLE AGENCIES, BUT WE NEED A CENTRAL CLEARING HOUSE FOR COMMUNICATIONS TO THE PUBLIC BECAUSE PEOPLE GET CONFUSED.
THEY GET, GET IT FROM DIFFERENT SOURCES, THAT KIND OF THING.
AND, YOU KNOW, UH, WE'VE GOT C P S COMMUNICATIONS WE GOT, AND THEN OUTSIDE OF THAT, OUTSIDE OF THE CIRCLE, WE'VE GOT BEXAR COUNTY.
AND THEN YOU HAVE THE DIFFERENT SUBURBAN CITIES OUT THERE THAT ALSO HAVE COMMUNICATIONS.
AND, AND FOR EXAMPLE, I WAS TALKING TO A MAYOR OF A, UM, SURROUNDING CITY, AND HE SAID THEY HAD ABSOLUTELY NO IDEA WHAT WAS GOING ON.
THEIR, THEIR, UH, POWER WAS BEING TURNED OFF TO MAJOR PUMPING STATIONS, WATER TOWERS, THAT KIND OF THING.
AND, UH, UNTIL THEY, THEY WERE OUT OF WATER AND, UH, UH, GETTING FROZEN UP IN THE PIPELINE.
SO, UH, SOMEHOW WE HAVE TO COME UP WITH, UM, UH, YOU KNOW, BETTER COMMUNICATION PLAN SO THAT WE CAN
[01:10:02]
GO AHEAD.EACH ONE OF YOU LOOK AT IT AND YOU SAY, WHO'S, WHO'S REALLY IN CHARGE IN SOMETHING LIKE THIS? IS IT REALLY THE COUNTY? IS IT THE CITY BECAUSE WE OWN THE UTILITIES? OR, UH, SHOULD THERE BE SOME KIND OF SHARED OPERATION AND, AND, UH, LEADERSHIP IN THAT, IN THAT EMERGENCY OPERATION CENTER? SO, UH, AGAIN, TO ME, THERE WERE SOME BIG, BIG FAILURES IN BOTH OF THESE COMMUNICATION AND COORDINATION.
SO, UH, WE NEED TO TIE IN OUR COMMUNICATIONS BETWEEN ALL THE ENTITIES AND SPEAK WITH ONE
CLAYTON, YOU KIND OF, YOU TALKING ABOUT, UH, YOU'RE KIND OF BREAKING UP.
I THINK THAT THAT'S, THAT WAS MY MAIN POINT, SIR.
UM, AGAIN, JUST, UH, WORKING THROUGH, UH, THIS PARTICULAR ONE, UM, AND I THINK I'M BEGINNING TO SEE A PATTERN HERE.
IT'S BEFORE, DURING, AND AFTER ON A TIMELINE.
AND THIS IS KIND OF THE, DURING, UH, CERTAINLY DURING THE, DURING, UM, THE, THE TECHNOLOGY BROKE DOWN AND, UH, SOME PEOPLE DON'T HAVE THE TECHNOLOGY.
AND I THINK THAT'S REALLY A GREAT POINT.
UM, I, I DO FEEL THAT, UH, THIS DURING, UH, ACTIVITY, WHICH IS WE'RE CALLING COORDINATION COMMUNICATION, UH, IS, IS A, IS REALLY A, UH, A BIG ISSUE.
AND, AND PERHAPS, UH, THIS IS WHERE MY CONCERN ON HOW DID, HOW DID ENTITIES PERFORM, MAYBE NEEDS TO GO THERE MORE THAN IN THE PREPARATION.
SO AGAIN, IF WE CAN MOVE, UM, UM, MOVE WHAT I WAS TALKING ABOUT IN PREPARATION, BECAUSE AGAIN, UH, I'M TALKING ABOUT PREP PREPARATION WOULD BE LIKE WINTERIZATION AND STUFF LIKE THAT, BUT HOW DID THE ENTITIES ACTUALLY PERFORM DURING THE EVENT, UH, ALSO, UH, DURING THIS EVENT.
AND I'M VERY INTERESTED IN HOW THE VARIOUS, UM, GROUPS, UH, UH, PERFORMED AS FAR AS, UH, WHAT IMPACT IT HAD ON, ON OUR CUSTOMERS AND OUR CITIZENS.
THAT WAS BROUGHT OUT VERY WELL BY, BY, BY, UH, MANNY IS, UH, WHAT DID, WHO TO WHOM DID IT HAPPEN? AND THAT'S NOT JUST PHYSICAL HARM, THAT'S ECONOMIC HARM TO, SO IN THIS, UH, DURING PERIOD, I'D, I'D ALSO LIKE TO UNDERSTAND, UH, WHAT ECONOMIC, UH, DAMAGE
UH, FOR EXAMPLE, UH, I KNOW THAT, UH, IT'S BEEN IN THE PRESS THAT, UH, ERCOT, UH, WE, WE WERE SELLING AND BUYING, UH, POWER FROM ERCOT.
UM, BUT WE ALSO, UH, SAW IN THE PRESS, UH, LAST NIGHT AND TODAY THAT ERCOT
UH, WHICH THEN YOU SAY, WELL, THAT WAS THE SMALLER IMPACT ON US.
'CAUSE WE WERE PRETTY BALANCED.
BUT IT ALSO HAD AN IMPACT ON THE OTHER SIDE WHERE WE WERE BUYING GAS.
BECAUSE AS SOON AS A GAS TRADER SEES THAT SOMEBODY IS WILLING, OR THE SOMEBODY THINKS IT'S WILLING, WHICH THEY SHOULDN'T MAYBE BE DOING THAT, BUT THINKS IT'S WILLING, FOUR 9,000 AT SOME KIND OF HEAT RATE, THAT'S GONNA DRIVE THE PRICE OF NATURAL GAS WAY UP OVER 2,500, $2,000 OF, UH, OF, UH, M M B T U.
SO THERE WAS EVENTS HAPPENING DURING THIS TIME, DURING THE EVENT THAT HAD A VERY SEVERE ECONOMIC IMPACT, POTENTIALLY ON A LOT OF PEOPLE.
AND SO I, I WOULD DEFINITELY LIKE TO, TO HAVE THAT IN ON THIS ONE.
UM, YES, I WOULD, UM, OH, BY THE WAY, IT'S REED.
UH, THIS CHAIR THING HAS GOT ME INVOLVED.
I'VE GOTTA WORK ON MY HABITS BEING A MILITARY BRAT.
I, I KNOW, AND I'LL, I'LL DO MY BEST.
UM, SO, SO REID, ONE OF THE THINGS THAT I, I, I DON'T WANNA DISCOURAGE US FROM DOING, I WOULD ACTUALLY, YOUR MOVE, I WOULD RATHER SEE THAT AS A REPLICATION.
SO THAT WE'RE LOOKING AT THE PERFORMANCE DURING, AND WE'RE LOOKING AT THE, THE, THE, THE PRESET.
UM, SO I SAW WITH STAFF SUPPORT, WE'VE GOTTA CUT AND PASTE.
I WOULD RATHER HAVE THAT REPLICATED THAN TO BE MOVED.
IT'S, AGAIN, SPENT ALL MY TIME IN PLANTS AND PIPELINES.
SO I, I TEND TO LOOK AT IT FROM THE, THE HARD ASSET, WHAT HAPPENED.
AND SO, UM, YEAH, IT, IT, YOU'VE GOTTA HAVE PREPARATION AHEAD OF TIME, WINTERIZATION, MAKE SURE YOU'VE GOT BACKUP POWER, ALL THAT KIND OF STUFF.
AND, AND, AND SO I, I REALLY AM GETTING COMFORTABLE WITH THE BEFORE, DURING, AND AFTER OF OUR, OF OUR ANALYSIS HERE.
[01:15:01]
MAKING, IF THAT'S, AND I'D LIKE TO HEAR IF THAT'S RESONATING WITH OTHERS ON THE GROUP.I THINK THIS IS WORKING VERY WELL.
UM, I, I APPRECIATE THIS APPROACH AND I APPRECIATE THAT THIS GROUP HAS ALREADY KIND OF INDULGED ME A LITTLE BIT IN THE INITIATION OF TALKING ABOUT THESE THINGS ON A LARGER LEVEL.
BECAUSE IN MY MIND, WHEN WE TAKE THESE HIGH LEVEL PERSPECTIVES THAT YOU'RE GUIDING US THROUGH RIGHT NOW, REID, THAT WILL GIVE US AN OPPORTUNITY TO DRILL DOWN, UM, FROM ENTITY TO ENTITY WITH MORE SPECIFICS.
THERE, THERE'S ALWAYS TIME TO GET MORE DETAIL.
IT'S SOMETIMES HARD TO CLAM OUTTA ALL THE DETAIL ONCE YOU GET IN IT.
AT THIS POINT, WE'VE, WE'VE GOTTEN THROUGH TWO, UH, TWO ISSUES.
UH, WE'VE GOT ABOUT, UH, 30 MINUTES LEFT.
UM, SO I THINK WE CAN HAVE TIME FOR AT LEAST ONE OR TWO MORE, IF THAT'S ALL RIGHT.
UH, LET ME JUST THROW IT OUT TO THE, TO THE GROUP IN INCLUDING CLAYTON ON THE LINE.
UM, WHAT ELSE, WHAT'S NEXT? YOU MEAN MOVING TO DAMAGE? YEAH.
I, I THINK WE, I THINK WE'RE INTO THE, TO WHAT, UM, I, I, I, I REALLY BELIEVE, UM, IT, IT'S, IT'S, TO SOME EXTENT IT'S THE, IT'S THE LESSONS LEARNED TO SOME EXTENT.
IT'S, IT'S, UM, IT'S IT'S IMPACT ON FOLKS THAT MANNY WAS TALKING ABOUT.
BUT I DO THINK WE'RE DOWN TO THIS, UM, THIS THIRD ONE, WHICH IS THE AFTER EFFECT.
AND BUT THAT OUT TO THE GROUP.
I DON'T KNOW WHERE THIS BELONGS, BUT THE TEXAS PUBLIC UTILITY CODE, UM, I WAS LOOKING AT CHAPTER 25, AND MAYBE THIS GOES TO THE RESOURCES THAT I WAS ASKING ABOUT.
UM, IT SAYS, UH, THAT THERE IS A LIST OF CRITICAL LOAD CUSTOMERS THAT ARE DEFINED, CUSTOMERS THAT ARE DEFINED, THE LIST CAN CHANGE AS NECESSARY.
ALL OF THAT GOOD STUFF WHERE YEAH.
WELL, THAT GOES UNDER, THAT GOES UNDER THE, DURING.
AND, AND TO SOME EXTENT ON THE PREPARATION.
'CAUSE, UH, CLEARLY WHEN YOU, UH, WHEN YOU PULL POWER, ELECTRICAL POWER FROM COMPRESSORS AND FROM GAS PLANTS, UH, THEY'RE GONNA FREEZE UP AND NOT MOVE THE GAS.
AND THEN YOU'RE GONNA TURN AROUND AND WONDER, WELL, WHY DON'T I HAVE THE NATURAL GAS FOR THE PLANTS? WELL, THERE, IT'S THIS COORDINATION, COMMUNICATION AND WHAT, AND CALLING THE, THE EXECUTION, WHATEVER YOU WANT TO CALL IT.
THERE WAS A LACK OF, OF GOOD EXECUTION THAT WE SAW THAT I, WHAT I'M READING FROM THE PRESS, HAVEN'T TALKED TO ANY OF THE COMPANIES, BUT WHEN, WHEN WE HAVE A, A, A, AN EVENT WHERE WE DON'T HAVE CRITICAL PUMP STATIONS, UH, ON CRITICAL LISTS, ON, ON CRITICAL CIRCUIT LISTS, AND WE JUST DISCONNECT THEM, SAME KIND OF PROBLEM.
BUT LOCALLY, AND THAT GOES TO ALSO TO THE ISSUE OF, ARE OUR CIRCUITS TOO LARGE? MM-HMM.
SO THAT WE HAVE GOT OURSELVES IN A SITUATION WHERE WE CAN'T SELECTIVELY CUT OFF.
WE KIND OF CUT OFF WITH A BIG HAMMER.
AND TO ME, THAT'S ALL THIS EXECUTION MOVES BACK A LITTLE BIT, AS LISA SAID, TO PRIOR PLANNING, DID WE PLAN FOR THAT? MM-HMM.
AND THEN AFTER WE WERE TALKING ABOUT ON RECOVERY, IS THERE A WAY TO DO IT DIFFERENT? WE, I THINK WE ALL EXPERIENCED, OR AT LEAST I DID, UH, DURING THE 38 OR NINE HOURS, WE'D, WE'D HAVE THAT TRYING TO COME ON FOR A COUPLE OF MINUTES AND THEN GO OFF.
AND, UH, THAT WAS, UH, WHERE I THINK I'VE, I'VE HEARD IT REPORTED IN THE PRESS THAT THAT'S WHERE WE WERE USING AN AUTOMATIC, UM, RESTART SYSTEM.
WELL, I CAN TELL YOU AT THE PLANTS, THAT DOESN'T WORK.
'CAUSE YOU HAVE TO SHUT EVERYTHING DOWN, THEN BRING THE POWER ON AND BRING THEM UP.
SO IF EVERYBODY'S GOT THEIR STUFF ON YOU THAT CAN'T COMMUNICATE WITH 'EM, HEY, EVERYBODY, SHUT EVERYTHING OFF AND THEN MOVE IT ON SLOWLY, IT, YOU'RE GONNA PROBABLY TRIP IT.
SO, UH, THAT'S VERY IMPORTANT.
OKAY, CLAY, DO YOU HAVE ANYTHING ON THAT? YEAH.
THAT, THAT BRINGS UP SO MANY DIFFERENT, UH, ANGLES ON THIS THING, BECAUSE THOSE WERE THE MAJORITY OF COMPLAINTS, AS YOU WERE SAYING, IS HOW YOU BRING THESE THINGS BACK UP IS MM-HMM.
AND, AND I, ONE OF MY QUESTIONS WAS, UH, YOU KNOW, WHO, WHO ARE ON THESE, UH, EMERGENCY GRID THAT THEY HAD HAD, UH, POWER THE WHOLE TIME, AND THE DIFFERENT CIRCUITS AROUND WHO, WHO WILL HAVE POWER AND WHO WON'T HAVE POWER.
'CAUSE THOSE WERE THE MAJORITY OF COMPLAINTS.
HEY, MY NEIGHBOR NEXT DOOR HAS POWER, POWER THE WHOLE
[01:20:01]
TIME.I, UH, IT, AND IT'S DETERMINED ON WHICH CIRCUITS THEY'RE ON.
AND, UH, I, I THINK WE NEED TO SEE THAT, TO SEE THESE DIFFERENT CIRCUITS ON WHO ACTUALLY IS GONNA HAVE POWER IN THIS TYPE OF SITUATION.
UM, BUT, UM, YEAH, I, WELL, ACTUALLY WHAT WE'RE SHOWING HERE IS A CAN, CAN YOU HEAR ME? YES, GO AHEAD.
UM, UM, I THINK, UH, I THINK PEOPLE WANNA SEE THAT AND UNDERSTAND THAT SO THAT YOU DON'T HAVE THOSE ISSUES OUT THERE.
SO, UH, UH, THAT'S WHERE I'M COMING FROM ON THAT.
AND, AND, AND AS WE ALL KNOW, THESE SYSTEMS GROW ORGANICALLY AS THIS.
DID YOU CATCH ANY OF THAT? YES.
AND AS WE ALL KNOW, UH, AND AS CLAYTON WAS REFERRING TO THERE, THESE SYSTEMS GROW ORGANICALLY AS THE CITY, OUR COMMUNITY GROWS.
AND, YOU KNOW, IT'S VERY EXPENSIVE TO GO BACK AND REWORK 'EM, BUT WE DO NEED TO UNDERSTAND THEM MAYBE A LITTLE BETTER.
AND MAYBE THERE IS A WAY TO, WITHOUT SPENDING A WHOLE BUNCH OF MONEY, REESTABLISHING CIRCUITS, UH, DO THIS IN A, IN A LITTLE BIT MORE EFFICIENT WAY SO THAT WE ROLL MORE PEOPLE AND, AND, AND KEEP THE ONES WE ABSOLUTELY HAVE TO ON ALL THE TIME.
FOLLOW UP, OR, THE REASON THAT I WAS ASKING, AND MAYBE THIS DOES GO UNDER RESOURCES, IS BECAUSE ACCORDING TO THIS, TO THE, TO THE UTILITY CODE, THERE SHOULD ALREADY BE, UH, AN AREA, SECTION D SAYS PRIORITIES FOR RESTORATION OF SERVICES.
SO I JUST DON'T UNDERSTAND LIKE HOW, HOW WE ARE TRYING TO SOLVE SOMETHING IF SOMEBODY ALREADY HAS A PLAN.
SO I GUESS THAT'S MY QUESTION.
LIKE, WHERE CAN WE FIND THIS OR DO WE HAVE ACCESS TO IT? UM, THERE'S A LIST LIKE, LIKE I WAS MENTIONING EARLIER, OF A CRITICAL LOAD.
WE CAN UPDATE THAT MORE THAN ANNUALLY, BUT SO WHO HAS ACCESS TO THAT OR WHO GETS TO REVIEW THAT IS, UM, IS I GUESS ONE OF THE AREAS I, THAT'S GONNA BE HUGE THOUGH, BECAUSE THERE'S A, A LOT OF THINGS ON THERE.
UM, AND THAT'S WHY I WAS WONDERING IF WE CAN HAVE THIS, THIS RESOURCE.
I KNOW SOME OF THEM, I UNDERSTAND SOME OF THEM ARE, UM, MAYBE CONFIDENTIAL, RIGHT? UM, BUT A PLAN THAT ADDRESSES AN EMERGENCY SHORTAGE OF WATER, A PLAN FOR THE INVENTORY OF PREARRANGED SUPPLIES FOR EMERGENCIES, RIGHT? THIS IS THE STUFF WE'RE TALKING ABOUT THAT SOMEONE ALREADY FIGURED OUT, BUT JUST DIDN'T MAYBE IMPLEMENT.
I DON'T KNOW IF WE CAN MAYBE SEE THAT, OR, OR MAYBE WE COULD RECREATE WHAT THEY HAD ALREADY SAID THEY WOULD DO, BUT THERE'S JUST A WHOLE LOT OF STUFF IN HERE.
I THINK THAT'S IN THAT FIRST, FIRST BUCKET.
AND, UH, I, I, I WOULD IMAGINE THAT EVERY ENTITY HAS A PLAN.
AND TO, UM, CLAYTON'S POSITION AND COMMENT IS THAT THEY HAD A PLAN.
AND IS IT AVAILABLE? I, I WOULD IMAGINE THAT THAT PLAN IS AVAILABLE AND, AND, UH, HOW, AND, AND WHICH CIRCUITS ARE DESIGNATED AS CRITICAL AND WHICH AREN'T.
AND, AND THE FACT THAT MAYBE SOME SHOULD HAVE BEEN IF WE WERE WANTING TO KEEP THE WATER ON.
SO THAT SHOULD BE AVAILABLE AND THAT SHOULD BE SOMETHING THAT WE COULD ASK FROM, UH, FAR FROM C P SS.
I MEAN, THAT'S, I THINK THAT'S A REASONABLE REQUEST, UNLESS I'M TOLD DIFFERENTLY.
AND, UM, BUT THAT'S, THAT'S, I'M SURE THEY HAVE THAT.
AND MY GUESS, AND IT IS JUST A GUESS THAT THAT'S REVIEWED INTERNALLY AND ESTABLISHED, BUT I DON'T KNOW THAT THAT'S, UH, PUBLISHED.
UH, I WOULD NOT HAVE KNOWN IF I WAS ON A CRITICAL CIRCUIT OR NOT.
MAYBE THAT'S SOMETHING THAT THE PUBLIC NEEDS TO KNOW TO, TO, TO MANNY'S POINT.
AND SO, I MEAN, THE PUBLIC NEEDS TO KNOW, IF I'M NOT ON A CRITICAL CIRCUIT, WHAT DO I, WHAT DO I NEED TO DO MYSELF TO KNOW THAT? AND SO I, I THINK IT, IT, IT IS GOOD INFORMATION.
DON'T BE SORRY IF I COULD CHIME IN.
I DON'T KNOW HOW WE CAN POSSIBLY PREPARE FOR ANOTHER EVENT LIKE THIS IF WE DON'T KNOW WHO LOSES POWER OR WHAT PARTS OF TOWN LOSE POWER AND WHAT PARTS DO NOT.
YOU CANNOT WAIT UNTIL THE ROADS ARE ICY TO SAY, OH, I DON'T HAVE HEAT.
MAYBE I SHOULD GO TO MY MOTHER'S, OR, OR, YOU KNOW, MY, MY SONS.
UH, I, I THINK IT JUST, IT LEAVES EVERYONE EXTREMELY VULNERABLE.
SO I WOULD EXPECT THAT INFORMATION TO, TO BE AVAILABLE AND FOR THERE TO BE A PLAN FOR THE AREAS THAT ARE GOING TO LOSE POWER, WHO ARE NOT GOING TO HAVE ACCESS TO, YOU KNOW, WIFI TO THEIR LANDLINES, UH, WHATEVER THE CASE MAY BE.
AND I THINK THAT'S WHAT THIS GROUP HAS TO, ONE OF THE THINGS WE HAVE TO COME UP WITH AT THE END OF THE DAY.
UH, I, I DO WANT TO ALSO CIRCLE BACK TO IF, ARE WE IN THE DAMAGES DISASTER OUTCOME IMPACT BUCKET? RIGHT NOW? WE GOT THE TITLE, BUT ALL RIGHT, IF YOU'RE READY TO GO, GO FOR IT.
[01:25:01]
GO FOR IT.WE'LL PUT
AND THAT IS WHO LOST POWER, RIGHT? THAT IS A DAMAGE, THAT'S AN OUTCOME THAT HAPPENED FROM THIS.
AND WHO DID THAT HAPPEN TO? UH, LIKE THE, LIKE MANNY SAID, UH, HOW MUCH, RIGHT? UH, SOME PEOPLE WERE OUT OF POWER FOR A LITTLE BIT.
SOME PEOPLE WERE OUT OF POWER FOR, FOR LONGER.
SO UNDER UNDERSTANDING THAT, I THINK WE ALSO HAVE TO START LOOKING AT THE FINANCIAL DAMAGES.
SO NOT JUST TO, UH, WHAT HAPPENED TO MAYBE INDIVIDUAL HOMEOWNERS WITH THEIR PIPES, BUT ALSO THE, THE FINANCIAL IMPACT ON THE, ON THE UTILITY AND WHAT WE'RE, WHAT WE'RE PAYING FOR THAT.
I THINK THERE'S PLENTY MORE TO, TO THROW IN HERE, LIKE THE HEALTH IMPACT, ACTUALLY, IF I CAN, WE'LL PUT THAT UP HERE.
THAT'S, LET ME DESCRIBE THE, THE HEALTH IMPACT.
THE REASON I THINK IT'S VERY IMPORTANT TO LOOK THROUGH THE HEALTH IMPACTS IS IT WILL HELP US PREPARE FOR A SIMILAR EVENT IN THE FUTURE.
IF YOU KNOW THAT YOUR INSULIN, YOU KNOW, PEOPLE WHO DIDN'T HAVE POWER, WHO DIDN'T HAVE ILLUMINATION IN THEIR HOMES, WERE UNABLE TO INJECT THEIR INSULIN, WHAT DOES, UH, SO WHAT, UH, WHAT KIND OF IMPACT IS THAT ACROSS THE COMMUNITY? AND HOW DO WE ALLOW FOLKS TO PREPARE FOR THAT? SO MAYBE THEY NEED TO EITHER GO STAY SOMEWHERE ELSE, UH, HAVE A FLASHLIGHT, UH, JUST FOR THAT, PEOPLE WHO WEREN'T ABLE TO GET TO THEIR DIALYSIS APPOINTMENTS.
WHAT'S OUR EMERGENCY PROTOCOL FOR, FOR SOMETHING LIKE THAT? SO THAT'S WHAT I MEAN BY, BY HEALTH, UH, IMPACT, IN ADDITION TO THE FACT THAT YOU'RE FREEZING AND COULD, COULD UNDERGO HEALTH IMPACTS SIMPLY BECAUSE OF, OF THE TEMPERATURE, ESPECIALLY IF YOU DON'T HAVE SHELTER.
AND I THINK THAT'S, UH, REGARDLESS OF WHAT HAPPENED WITH THE UTILITIES, UH, NOT HAVING SHELTER IS, UH, IS PROBABLY A WHOLE SUB BUCKET IN THE, IN THE IMPACT AND, AND OUTCOMES.
IT'S HOW THOSE PEOPLE WERE, WERE AFFECTED.
LISA, DID YOU HAVE ANYTHING ELSE ON THAT? I HAVE A FEW.
I, I, I STARTED AGAIN WITH THE, THE, THE SYSTEMS IN TERMS OF QUESTIONS.
UM, BUT I THINK THAT THESE QUESTIONS PROBABLY APPLY ACROSS THE BOARD ON A, ON A LOT OF DIFFERENT ASPECTS.
SO, UM, ONE OF THE KEY QUESTIONS OBVIOUSLY THAT WE'RE TALKING ABOUT IS WHAT WAS THE DAMAGE THAT WAS SUSTAINED, UM, TO THE, TO THE SYSTEMS? WHAT IF ANYTHING WENT WRONG OR WAS DAMAGED ACTUALLY DURING THE EVENT? AND OF THOSE THINGS, WHAT WERE THINGS THAT WERE UNEXPECTED
AND IN THAT, I WOULD LIKE TO KNOW OVER WHAT AN ENTITY HAD CONTROL OVER AND WHAT THEY DID NOT HAVE CONTROL OVER.
FOR ME, THE WEAVE, AND IT'S A LITTLE DIFFERENT AS WE CHANGE OUR CATEGORIES, BUT, BUT TIED TO WHAT YOU HAVE CONTROL OVER AND WHAT YOU DON'T HAVE CONTROL OVER, WERE WHO WERE THE DECISION MAKERS AND THE KEY PERSONNEL, AND RESPONDING TO THE CIRCUMSTANCES.
BECAUSE IN MY MIND, THAT'S TWOFOLD.
WE'VE GOT LEADERSHIP DECISIONS THAT HAVE TO BE MADE, BUT THEN, AND THIS IS JUST AN OVERSIMPLIFICATION.
IF THERE'S A GENTLEMAN WHO'S SUPPOSED TO GO AND MANUALLY NOW POWER ON SOMETHING THAT HAD A HARD SHUTDOWN, THAT PERSON THEN ALSO BECOMES A KEY PERSONNEL.
SO WHEN WE'RE TALKING ABOUT THE COVID SITUATION ON THE PRE SIDE, I RECOGNIZE, AND THIS GOES TO WHAT WE CAN DO AND WHAT WE CAN'T DO, HOW MANY REMOTE WORKERS, FOR EXAMPLE.
SO WHEN YOU'RE TRYING TO PULL PEOPLE IN A WEATHER, WEATHER EVENT WHERE THEY CAN'T GET TO WHERE THEY NEED TO BE, THAT ALSO BECOMES A FACTOR.
SO THAT'S KIND OF THE, THE ROUGH LINE OF WHAT I'M LOOKING AT IN THIS ARENA AT THIS POINT.
IF WE CAN COME BACK UP TO WHERE WE ADDED C O, UM, TO THAT, LET'S, LET'S ADD REMOTE WORKERS.
I KNOW IT'S, IT'S ONE AND THE SAME, BUT IT'S UP IN THE TOP.
UH, WAIT, WAIT, UH, NO, IT WAS SOMETHING THAT ON, IT SAID THERE IT IS.
CONDITIONS FOR OPERATION CONDITIONS, YES.
[01:30:01]
WORKING.DID THAT, DID THAT HAVE AN IMPACT? UM, I DON'T KNOW IF IT'S BRING BACK REMOTE WORK, BECAUSE IT WAS A FACT THAT WE DID HAVE REMOTE WORKERS, YOU KNOW, THAT WE WERE WORKING IN A, A TEMPERATURE OF SEVERE TEMPERATURE PREVENT WITH COVID RELATED PRECAUTIONS.
AND ONE OF THE BIG ONES WAS REMOTE WORKERS.
ANYMORE, THAT'S KIND OF THE HIGH LEVEL VERSION FOR ME.
MAY I, YOU, THIS IS ONE OF YOUR, YEAH.
SO WITH REGARDS TO, TO DAMAGES, I WAS TELLING, UM, I WAS TELLING ROBERT PUENTE FROM SAWS, UH, YOU KNOW, ABOUT THE, UM, THE WATER DAMAGE SUSTAINED OVER AT THE BATTERED WOMEN AND CHILDREN'S SHELTER, UH, THE, BECAUSE OF THE MELTING SNOW WATER INFILTRATED IN THROUGH SOME CRACK IN THEIR ROOF, UM, AND GOT ALL THE, THE SHEET ROCK AND THE WOOD, AND THE WIRING AND INSULATION, LIKE REALLY MOIST AND, YOU KNOW, MADE IT PERFECT FOR, UH, YOU KNOW, MOLD AND, AND REALLY HAS RESULTED IN, I THINK, CLOSE TO $150,000 IN DAMAGE JUST FOR ONE LITTLE CUBICLE AREA.
REALLY, A VERY, VERY SERIOUS, UM, YOU KNOW, KICK TO THE GUT, RIGHT? UM, AND THANKFULLY THEY KNOW WHAT TO DO.
THEY KNOW HOW TO CALL THEIR INSURANCE COMPANY.
THEY KNOW HOW TO, YOU KNOW, HOLD THEIR ADJUSTER, UH, TO A HIGH STANDARD.
AND, UM, BUT ANDY, YOU AND I HAVE TALKED ABOUT THIS IN THE PAST, THERE IS NO SHORTAGE OF SAN ANTONIANS, UH, WHO ARE NOT AS SOPHISTICATED AS THESE LARGER ORGANIZATIONS WHEN IT COMES TO DEALING WITH, UM, COVERAGE, UH, AND HOW TO IDENTIFY A SCAM ARTIST VERSUS A LEGITIMATE PLUMBER, LET'S SAY, RIGHT? OR A LEGITIMATE ROOFER.
UH, AND SO ONE OF THE THINGS THAT WE HAVE TALKED ABOUT IN THE PAST WAS MAKING SURE THAT PRE-STORM, UH, WE KN KNOWING THAT A STORM IS COMING, RIGHT? THAT WE HAVE PREPARED SOME KIND OF PACKAGE OF VIDEOS AND FLYERS AND NOTICES TO THE PUBLIC THAT A STORM IS COMING.
AND WHAT YOU CAN EXPECT IMMEDIATELY AFTER THE STORM IS YOUR PHONE BEGINNING TO RING OFF THE HOOK WITH, YOU KNOW, UM, REALLY SHADY CHARACTERS PROMISING TO SHOW UP AND HELP YOU PROCESS YOUR CLAIMS AND, YOU KNOW, FIX YOUR ROOF AND YOUR PIPES AND ALL THAT.
UM, I, THAT IS AN ESSENTIAL COMPONENT TO DISASTER RESPONSE, BECAUSE PEOPLE ARE GOING TO BE REVICTIMIZED, UH, FIRST BY THE STORM AND NOW BY, BY BAD ACTORS.
UH, THE SECOND THING THAT I, I I WANT TO TALK ABOUT WHEN IT COMES TO, UH, DISASTER OUTCOMES IS, OR, OR, OR THE IMPACT IS THE, UM, RELATIONSHIP BETWEEN, UH, THE CITY, UM, AND THE COUNTY WHEN IT COMES TO IDENTIFYING OUR MOST VULNERABLE PEOPLE IN SAN ANTONIO, RIGHT? SO FOUR YEARS AGO IN THE B ROOM, UH, AT CITY COUNCIL, WE HAD, UH, CHIEF HOOD STANDING UP THERE, AND I TOLD HIM, WE ARE GONNA HAVE AN EVENT ONE DAY WHERE WE NEED TO IDENTIFY EVERY PERSON WHO IS SHUT IN AT HOME, RIGHT? WHO IS UNABLE TO GET OUT OF THEIR HOME, WHO TO WALK TO A VIA, YOU KNOW, BUS STOP, UH, TO CALL FOR HELP BECAUSE THEY DON'T HAVE FAMILY, RIGHT? AND IT'S NOT ENOUGH TO JUST IDENTIFY WHERE OUR SENIOR CENTER, UH, UH, CUSTOMERS LIVE, BUT THERE'S A LOT OF FOLKS WHO DON'T FREQUENT THAT, RIGHT? AND WE NEED TO START NOW PUTTING TOGETHER A LIST OF PEOPLE WHO, WHEN THE STORM HITS ARE GOING TO BE MOST IMPACTED, RIGHT? FOUR YEARS LATER, I DON'T THINK WE GOT THAT LIST.
UM, AND, AND THE REASON I BRING IT UP, REID, IS BECAUSE THOSE ARE THE PEOPLE WHO WERE MOST DAMAGED, RIGHT? THOSE ARE THE PEOPLE THAT YOU'RE DESCRIBING, ANA, WHO CAN'T GET OUT TO GO GET THEIR INSULIN, RIGHT? UH, WHOSE DIALYSIS MACHINE GETS SHUT DOWN.
AND SO I WANT TO UNDERSTAND, UH, MAYBE A SUB BUCKET TO YOUR SUB BUCKET, UH, WHERE WE ARE, UM, WITH REGARDS TO THE IMPACT FELT ON THE MOST VULNERABLE FOLKS, RIGHT? UM, AND SO WHEN WE TALK ABOUT DAMAGES, YOU KNOW, ARE THOSE MOST, MOST VULNERABLE PEOPLE TODAY STILL SUCKING WIND FROM THIS ENORMOUS KICK TO THE GUT, RIGHT? AND SO IT'S NOT JUST, YOU KNOW, BURST PIPES AND MOIST SHEET ROCK AND ALL THAT.
IT'S, UM, YOU KNOW, HOW MUCH ARE THEY HAVING TO PAY OUT OF POCKET? YOU KNOW, ARE THEY STILL TODAY, TODAY OUT OF INSULIN? UM, ARE THEY STILL TODAY GETTING VICTIMIZED BY, UH, BY PEOPLE WHO ARE PREYING ON THEM? AND SO I DO THINK THAT THESE ARE THE SOFT DAMAGES, RIGHT? THAT ARE HARD TO CALCULATE, BUT, UM, IT'S SOMETHING THAT WE HAVE TO BE COGNIZANT OF BECAUSE IT'S WHAT REALLY TICKS PEOPLE OFF THE MOST RIGHT NOW, RIGHT? IS THEY'RE SOFT DAMAGES AS FAR AS THE, THE, THE OTHER DISASTER OUTCOME.
CAN I, CAN I MAKE A COMMENT ON THAT? YES, SIR.
I THINK IT'S BEFORE, AND I THINK IT'S AFTER SURE.
I MEAN, WHAT YOU SAID IS WE NEED TO LET THESE PEOPLE, WE
[01:35:01]
NEED TO IDENTIFY THESE PEOPLE AHEAD OF TIME, AND WE NEED TO PREPARE 'EM, BUT WE ALSO NEED TO RESPOND TO THEIR PROBLEMS AFTER THE FACT.SO TO ME, IT'S, IT'S BOTH IN THE BEFORE AND THE AFTER, AND TO SOME EXTENT THE DURING, AND THAT GOES BACK TO ANNA'S CONCEPT OF HOW DO WE GET AHOLD OF THESE PEOPLE? HOW DO WE DO HOUSE CHECKS? SO THAT THO THAT THAT CONCEPT OF WE'VE GOT FOLKS THAT ARE, WE KNOW ARE GONNA BE IN NEED, WE KNOW THEY'RE GONNA SUFFER MORE DURING THE PROBLEM, AND WE KNOW THEY'RE GONNA HAVE A HARDER TIME RECOVERING FROM THIS.
SO SOME WAY, TO ME, THAT'S IN ALL THREE PLACES.
AND THEN THE OTHER LASTLY, WHEN IT COMES TO, YOU KNOW, DAMAGES, ANDY, I UNDERSTAND THAT, YOU KNOW, OUR, WE GOT A LOT OF POTHOLES, UH, YOU KNOW, AS A RESULT OF THIS THING, AND WE'VE GOT, YOU KNOW, OUR OWN EQUIPMENT AT THE CITY.
UM, I KNOW THE COUNTY DOES, OUR SCHOOL DISTRICTS DO, UM, THAT ARE, YOU KNOW, PIPES BURST, BROKEN, UH, YOU KNOW, THAT WE'RE STRESSED BY THESE EXTREME COLDS.
I'D LIKE TO GET MY ARMS AROUND UNDERSTANDING, YOU KNOW, WHAT THE CITY OF SAN ANTONIO'S TAXPAYERS ASSETS ARE, RIGHT? THE CITY, UH, OUR ASSETS, UM, YOU KNOW, TO WHAT EXTENT DO WE HAVE PHYSICAL DAMAGE THAT WE NEED TO, UH, CALCULATE AND ATTRIBUTE TO THIS STORM, RIGHT? THAT'S AN IMPORTANT NUMBER.
UH, SO, UM, I, I DON'T KNOW WHAT THAT IS, RIGHT? DID THE CONVENTION CENTER SUSTAIN DAMAGES? RIGHT? DID WE SUSTAIN DAMAGES AT THE ALAMO DOME? DO WE HAVE DAMAGES THAT NEED TO BE FIXED, BE, YOU KNOW, AT RESTROOMS AND PARKS, ET CETERA, ET CETERA.
THOSE ARE, THOSE ARE MY QUESTIONS.
I THINK THAT IN THAT, ACTUALLY, THAT INFORMATION'S ALREADY BEING GATHERED.
WONDERFUL, COUNCILMAN, IN TERMS OF WHAT DAMAGE THE CITY HAD IN TERMS OF ITS FACILITIES FROM THE STORM, SO THAT THAT PROCESS IS ONGOING, RIGHT? AND THEN THE QUESTION IS, ACT OF GOD COVERED, ACT OF GOD, OR BECAUSE SOMEBODY MADE A DECISION TO TURN THE ELECTRICITY OFF WHEN THEY SHOULDN'T HAVE MADE THAT DECISION, RIGHT? DO WE HAVE A COMPENSABLE CLAIM? I'M INTERESTED IN THAT.
RIGHT? AND AS YOU KNOW, THAT WOULD VARY BY SITUATION.
I MEAN, LIKE WITH THE ROADS, MAYBE IT'S A DIFFERENT S SITUATION VERSUS SOMEBODY AT, AT SOMETHING, AT THE, AT A FACILITY.
AND, AND NOT TO JUMP INTO ANSWERING THE QUESTION TOO MUCH, BUT, UH, ANDY'S CORRECT, WE'RE COMPILING ALL THAT INFORMATION, BUT PART OF THAT IS OUR FILING WITH FEMA AS WELL, SEEKING FOR REIMBURSEMENT FOR ELIGIBLE COSTS RELATED TO THE DISASTER.
BUT WE CAN CERTAINLY FOLLOW UP MORE ON THAT.
BUT DID, DID THAT FINISH ON YOUR ADRIANA, ADRIANA? UH, NO.
I, I ACTUALLY, I HADN'T STARTED ON, ON MY, UH, PART OF THIS, THE, UM, THE OPERATIONS, THE BASIC PLAN FROM THE OFFICE OF EMERGENCY MANAGEMENT, PAGE SEVEN OF 45 PAGES TALKS ABOUT, UM, EXTREME HEAT.
THERE'S, UH, ON THERE WINTER STORM AND EXTREME COLD.
AND SO IT TALKS ABOUT THE LIKELIHOOD OF OCCURRENCE BEING, UM, OCCASIONAL, HOWEVER, IT TALKS ABOUT THE IMPACT ON PUBLIC HEALTH AND SAFETY, AND THEN THE IMPACT ON PROPERTY AS BOTH BEING MODERATE.
THEN THERE'S, IN THE TECHNOLOGICAL ONE, WATER SYSTEM FAILURE ALSO SAYS UNLIKELY.
BUT IT ALSO, THIS IS WHAT'S CONCERNING IS THAT IT SAYS MAJOR, UM, ON BOTH ESTIMATED IMPACT ON PUBLIC HEALTH AND SAFETY AND ESTIMATED IMPACT ON PROPERTY.
AND SO THIS WAS, THIS HASN'T BEEN REVISED SINCE, UM, MAYOR CASTRO WAS MAYOR.
AND I, I THINK THAT OBVIOUSLY WE NEED TO, UH, CHANGE THAT IMPACT BECAUSE IT CAN HAPPEN INSTEAD OF, UM, UNLIKELY AS LISTED, PERHAPS WE NEED TO RECONSIDER THAT.
WELL, THIS HAS ALREADY HAPPENED, RIGHT? AND SO WHO, UM, WOULD THAT BE A PART OF THIS ALSO, OR WOULD THAT BE MAYBE A RECOMMENDATION? THERE'S A LOT OF ASSUMPTIONS MADE, AND I THINK THAT, UM, MAYBE THIS PLAN, AGAIN, I THINK IT NEEDS TO BE ADDRESSED MORE OFTEN THAN, YOU KNOW, E EVERY SO OFTEN.
AND I, I'M NOT SURE WHO DOES THAT.
AND, AND I, I APPRECIATE THAT.
I'M SURE SOMEONE TAKES A LOOK AT THIS EVERY YEAR.
WELL, NO, I SHOULDN'T SAY THAT.
I ASSUME THAT SOMEONE TAKES A LOOK AT THIS EVERY YEAR, BUT I DON'T KNOW THAT SOMEONE TAKES A LOOK AT THIS EVERY YEAR.
SO I'D LOVE TO LEARN A LITTLE BIT MORE ABOUT THAT.
UM, I FEEL LIKE I'M ALWAYS THINKING CHICKEN LITTLE, THE SKY IS FALLING.
AND ANDY CAN TELL YOU THIS BECAUSE I CALL HIM ALL OF THE TIME, UH, AND I ASK HIM FOR LIKE, WORST CASE SCENARIOS.
AND, AND I THINK ONE OF MY VERY FIRST MEETINGS WITH ANDY, AND I'LL BRING IT UP HERE BECAUSE NOW I THINK THAT I HAVE TO BRING IT UP, IS THAT I SAID, WELL, FIRST I HAD MY MEETING WITH ERIC WALSH, AND IT WAS MY VERY FIRST MEETING AS A COUNCIL MEMBER.
AND I SAID, HEY, ERIC, UM, I HAVE A REALLY IMPORTANT QUESTION.
HEY, WHAT HAPPENS IF LIKE, THERE'S A BOMB AND WE'RE ALL GONE TALKING ABOUT COUNCIL, RIGHT? AND MAYOR, AND ERIC'S LIKE, OH, WELL, IN THE CHARTER.
AND I WAS LIKE, NOPE, IT'S NOT ADDRESSED IN THE CHARTER.
AND SO HE'S LIKE, WELL, AND HE'S LIKE, COUNCILMAN, YOU NEED TO ASK ANDY THAT QUESTION.
'CAUSE I, I'M NOT SURE I KNOW WHAT HAPPENS.
SO I ASKED ANDY THAT QUESTION.
AND SO I, I GUESS I DON'T, I'VE, I'VE ALWAYS FELT LIKE I'VE PREPARED FOR, YOU KNOW, WORST CASE SCENARIOS.
I THINK I MENTIONED TO YOU, I'VE HAD MY FUNERAL PLANNED FOR YEARS,
[01:40:01]
BUT I THINK THAT IT'S CRITICAL THAT WE REVIEW THESE VERY, VERY OFTEN.AND SO I, I, I DON'T KNOW IF AS A PART OF THIS AREA, LIKE WE MAKE RECOMMENDATIONS THAT EVERY ENTITY, YOU KNOW, HAS A COMMITTEE THAT REVIEWS SOMETHING AND LIKE WORST CASE SCENARIO TYPE THING.
BUT I ALSO THINK THAT WE SHOULD BRING UP THE FACT THAT THE CHARTER DOES NOT ADDRESS A WORST CASE SCENARIO FOR YOUR LEADERSHIP.
AND SO ANDY GAVE ME A REALLY NICE, UH, ANSWER, AND I'LL LET HIM EXPLAIN WHAT, WHAT HE, UM, TOLD ME.
AND HIS THING WAS, OH, I SUPPOSE THAT MAYBE AT THAT POINT, MAYBE THE COUNTY STEPS IN, AND I SAID, ANDY, WHAT IF THE WHOLE DOWNTOWN IS BLOWN UP AT THAT POINT? AND SO, AND, AND ANDY GAVE ME THIS NERVOUS CHUCKLE, AND HE SAYS THAT COUNCIL WILL, WE, WILL, WE HAVE TO FIGURE THAT, HOW TO ADDRESS THAT THROUGH THE CHARTER.
SO IT'S BEYOND EMERGENCY MANAGEMENT, IT'S BEYOND THIS.
AND SO I DON'T KNOW WHERE TO ADDRESS THAT, BUT, BUT YOUR, YOUR, YOUR, YOUR POINT IS, IS VERY GOOD.
AND IT'S JUST THE SAME ONE YOU WERE MAKING WITH THE OTHER INFORMATION WE HAVE.
AND I, I BELIEVE IT GOES UP IN THE, IN THE BEFORE
IN OTHER WORDS, YOU GOTTA REVIEW THIS BEFORE YOU CAN'T DO IT, YOU KNOW, DURING, AND THE DAMAGES ALREADY HAPPENED.
SO TO ME, IT'S, WE WILL, WE WILL NEED TO REVIEW ALL OF THE EMERGENCY PLANS THAT ALL OF THE ENTITIES HAVE.
I MEAN, THAT WILL BE A VERY INVOLVED PROCESS.
BUT IF, AND, AND, AND IN REVIEWING IT, AS YOU SAID, HOW OFTEN DO YOU UPDATE THIS? WHO'S REQUIRED TO UPDATE THIS? HOW DO YOU COMMUNICATE THIS? I DON'T KNOW HOW WE PUT THAT IN ONE THING.
'CAUSE IT'S A BIG DEAL, BUT IT IS IN THE PREPARATION.
IT'S GOTTA BE IN THE PREPARATION BUCKET.
AND IF IT DOESN'T HAPPEN PROPERLY DURING THE, DURING THE EVENT, THEN WE CAN SEE THE REPERCUSSIONS OF THAT IN THE AFTERMATH.
BUT NOW WE'RE SEEING THE REPERCUSSIONS, WHICH IS THROWING US BACK TO THE PREPARATION BUCKET.
I, I TOTALLY AGREE WITH YOU MORE.
I DON'T WANNA SCARE EVERYBODY.
I ALSO, UNTIL THE NEXT MEETING WITH MY OTHER, NO, YOU'RE NOT, NOT, YOU'RE NOT SCARE ANYONE.
UM, YOU KNOW, WE'RE, WE'RE TALKING ABOUT A LOT OF THINGS THAT SHOULD HAPPEN AT THE CITY LEVEL AT, AT THE COUNTY C P S SAWS, BUT I THINK WE NEED TO TAKE A LOOK AT OUR, OUR FOLKS IN THE CITY, OUR NEIGHBORS, YOU KNOW, AND HOW THEY WERE PREPARED, UH, FOR SUCH AN EVENT.
I MEAN, I, I'M LOOKING AT MYSELF ON THIS THING.
I KNEW THAT THIS STORM WAS COMING, UH, SAW IT ON THE NEWS, AND AS IT WAS COMING DOWN FROM THE NORTH, I, WE HAD WHAT, A WEEK, WEEK AND A HALF NOTICE OF SOMETHING HAPPENING.
UM, BUT I'VE BEEN IN SAN ANTONIO SINCE 91, AND I REMEMBER SOME OF THE THINGS THAT HAPPENED.
I THINK IT WAS IN 86, THE BIG, UH, FREEZE IN, WHICH DIDN'T LAST LONG AS LONG AS THIS DID.
BUT I, I SAT BACK, YOU KNOW, HAPPY AND REALLY NOT PAYING ATTENTION TO IT, AND THE STORM WAS COMING, BUT I DIDN'T PREPARE FOR IT, NOT PREPARE IN ALL THE WAYS THAT I SHOULD HAVE.
SO WE NEED TO ALSO PREPARE OUR CITIZENS WITH SOME KIND OF A, AN EMERGENCY PREPAREDNESS COMMUNICATION GUIDE.
UM, YOU'LL SEE THAT COME UP HERE IN THE NEAR FUTURE.
BUT, UH, WE NEED TO HAVE SOME KIND OF GUIDELINES FOR THE PEOPLE OUT IN THE COMMUNITY SAYING, OKAY, FOR COLD SNAP FREEZING WEATHER, THIS IS WHAT YOU NEED TO DO TO PREPARE FOR THAT, UM, HEAT WAVE.
HERE'S SOME THINGS THAT YOU CAN DO.
AND ACTUALLY HAVE, UM, LIKE A, A, A CHECKLIST OR VIDEOS TO GO ALONG WITH ACTIONS, THAT KIND OF THING.
SO THAT, YOU KNOW, WE GET THAT WORD OUT AND WE HAVE, HAVE THAT INFORMATION AVAILABLE FOR THE CITIZENS.
I HAD SO MANY CALLS DURING THIS THING, WELL, WHAT DO I DO? WHAT DO I DO? HOW DO I, HOW DO I GET OVER THIS? HOW DO I PROVIDE SANITATION IN THE HOUSE? HOW DO I FLUSH MY TOILETS? YOU KNOW, ON AND ON AND ON.
HOW DO I TURN MY WATER OFF? UM, JUST SO MANY DIFFERENT THINGS THAT, UH, WE, OUR EMERGENCY PREPAREDNESS FOR THE CITIZENS, UH, THERE WAS NOTHING OUT THERE.
AND, AND AGAIN, I DIDN'T PREPARE FOR IT IN ALL THE DIFFERENT WAYS THAT I SHOULD HAVE IF I WOULD'VE PAID MORE ATTENTION.
I THINK PEOPLE WILL BE PAYING MORE ATTENTION TO THE WEATHER SCENARIOS THAT ARE COMING UP.
BUT I THINK WE CAN COME UP WITH SOME WAYS TO HELP PREPARE THEM ALSO WITH INFORMATION.
SO, UH, AGAIN, I THINK THAT'S BACK ON THE PREPARATION SIDE, BUT WE NEED SOME KIND OF GUIDE FOR OUR, UM, CITIZENS ON WHAT TO DO IN CASE THIS HAPPENS.
[01:45:01]
ABSOLUTELY.ANYTHING ELSE, CLAYTON, BEFORE I CLOSE THIS OUT? YEAH, JUST REAL QUICKLY, I WANTED TO LET EVERYONE KNOW THAT WE HAVE ALL ALREADY UPLOADED THOSE STUDIES, SO IF YOU WANNA TAKE A LOOK AT THOSE, THOSE ARE OUT THERE ON THE PORTAL AND, UM, YOU KNOW, UH, A NOTE, YOU KNOW, WE, IT WAS TALKED ABOUT HOW DO WE, UH, SERVICE THOSE THAT ARE HOME BOUND, THEY DON'T HAVE ACCESS TO WHATEVER THEY'RE DISABLED, THAT KIND OF THING.
UM, I HAD SO MANY INSTANCES WHERE OUR HOAS KNEW WHERE THOSE PEOPLE WERE ALSO BECAUSE THEY COULDN'T COUNT ON, UM, YOU KNOW, EMERGENCY RESPONSE TO GET TO THEM.
THEY NEIGHBORS TOOK CARE OF NEIGHBORS, WHICH WAS VERY, VERY, VERY HEARTWARMING.
AND ART
SO, UH, WAS VERY HAPPY TO SEE THAT.
UH, ONLY COMMENTS I'VE GOT IN THIS RECOVERY SECTION IS WE FOCUS ON, UH, THE, THE GOVERNMENT ENTITIES.
BUT IF YOU LOOKED AROUND DURING THIS LAST EVENT, THE FOLKS THAT REALLY HELPED THE RECOVERY WERE P WERE INDEPENDENT COMPANIES LIKE H E V, BILL, MILLER, WHATABURGER, AND THEN THE FOOD BANK.
SO IF YOU WANNA LOOK FOR, UM, SOME ANSWERS ON, ON HOW YOU GET THROUGH THIS RECOVERY, IT, IT MIGHT COME FROM THE PRIVATE SECTOR, UH, A LOT BETTER THAN, UH, THAN THE PUBLIC SECTOR.
AND I WOULD CERTAINLY, UH, WELCOME ANY, UH, COMMENTS, HELP OR, OR, UH, UH, JUST ADVICE IN GENERAL FROM, FROM THE PRIVATE SECTOR, UM, ON HOW THEY THINK THE RECOVERY, UH, COULD, COULD, COULD HAPPEN QUICKER.
BECAUSE AGAIN, THE SOONER WE GET PEOPLE, UH, BACK OUT AND, AND ON THEIR FEET, THE BETTER OFF WE'RE GONNA BE.
AND, AND I CAN ASSURE YOU THAT, UH, CERTAINLY WHAT I SAW, UH, THOSE COMPANIES, UH, DID AN AMAZING JOB BECAUSE WHEN A LOT OF PEOPLE DIDN'T HAVE ANY POWER, UH, TO GET FOOD, UM, YOU DID HAVE H E V AND, AND BELL MILLER AND WHATABURGER, AND I'M SURE THERE'S OTHERS, YOU KNOW, I'M NOT TRYING TO SINGLE OUT SOME AND NOT SAY OTHERS DIDN'T DO IT.
BUT, UH, THIS WAS A PRETTY, UH, ROBUST RESPONSE FROM THE PRIVATE COMMUNITY, AND I DIDN'T SEE ANYBODY RAISING THEIR PRICE OF, OF FOOD OR HAMBURGERS OR FUEL.
IF, IF I MAY JUST ONE, ONE MORE COMMENT.
AND A PERFECT CASE STUDY OF WHAT YOU'RE TALKING ABOUT IS OUR, OUR FRIENDS OVER AT TOYOTA, UM, YOU KNOW, THEY, THEY HAVE THOUSANDS OF PEOPLE THAT THEY HAD TO TAKE CARE OF, RIGHT? AND FIGURE OUT HOW TO MAKE SURE THAT THEY WERE SAFE.
BUT TOYOTA MADE A VERY CONSCIOUS DECISION, UH, TO THINK ABOUT THEIR ENERGY USE AND, UH, THE AMOUNT OF ENERGY USE, UM, THAT, YOU KNOW, THOUSANDS OF HOMES WOULDN'T GET IF TOYOTA WERE TO STAY OPEN.
AND THEY MADE A VERY OTHER, UH, I'M SORRY, A, A, UH, A GOOD CORPORATE CITIZEN DECISION AND SAID, NO, YOU KNOW, OUR HOMEOWNERS NEED THIS ENERGY AND, UH, THEY SHUT DOWN, UM, COSTING THEM MILLIONS OF DOLLARS JUST TO MAKE SURE THAT, UM, YOU KNOW, OTHER FOLKS COULD HAVE, UM, HAVE ENERGY.
THAT'S A REALLY IMPORTANT NUMBER TO SORT OF ASK THEM AND FIGURE OUT, YOU KNOW, WHAT DID THIS COST YOU TO DO THE RIGHT THING, RIGHT? UH, BECAUSE, YOU KNOW, BECAUSE YOU DIDN'T HAVE ENOUGH ENERGY TO, TO GO FORWARD.
AND SO, UM, ANYWAY, REID, I THINK THAT'S, THAT'S AN EXAMPLE OF THE PRIVATE INDUSTRY STEPPING UP AND, AND I THINK WE SAW IT IN THIS TOWN TREMENDOUSLY.
AND, AND WE HAVE, WE HAVE GOOD, UM, PRIVATE SECTOR, UH, COMPANIES THAT, UH, JUST ACTED IN MY MIND VERY APPROPRIATELY IN HELPING US COME BACK AT THIS.
UH, WE'VE RUN OVER TWO MINUTES.
I APPRECIATE EVERYBODY'S ATTENTION TO THIS.
UH, WE'RE GOING TO, UH, SHUT THIS DOWN.
I WOULD ASK THAT, UM, AS WE LOOK AT THIS AND WE LOOK AT THE QUESTIONS WE'VE EACH, UH, POSTED AND THE QUESTIONS THAT WE'LL GET POSTED FROM OTHER PEOPLE THAT, UH, OUR TASKS, UM, NEXT WEEK WILL BE TO, UH, TO LOOK AT DEVELOP, UH, UNDERSTAND AND, AND, UM, FLUSH OUT QUESTIONS THAT WE'RE GONNA MAKE TO SPECIFIC ENTITIES AND HOW WE'RE GONNA MAKE THOSE QUESTIONS.
THAT'S OUR JOB FOR THE NEXT WEEK.
IF ANYBODY ELSE THINKS THAT WE NEED TO DO SOMETHING DIFFERENT, I'M SURE OPEN FOR SUGGESTIONS,
[01:50:01]
BUT I THINK THAT'S THE NEXT STEP.