[San Antonio Select Committee on the 2021 Winter Storm Preparedness and Response on March 26, 2021]
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UH, WE WANT TO, UH, WELCOME EVERYBODY BACK TO OUR MEETING ON THE, UH, COMMITTEE ON EMERGENCY PREPAREDNESS.
UH, TODAY WE'VE GOT, UH, FOUR THINGS ON THE AGENDA.
UH, WE WANT TO GO OVER A VERY QUICK UPDATE ON THE C P S, UH, ENERGY QUESTIONS.
UH, THEN WE'LL, WE'LL TAKE AN UPDATE ON THE SAUCE QUESTIONS.
AND THE MAJOR PORTION OF OUR MEETING TODAY, UH, WILL BE BASED ON, UH, THE DISCUSSION OF THE DRAFT QUESTIONS FOR THE EMERGENCY OPERATIONS CENTER AND, AND THE CITY.
UH, AFTER THAT, WE'LL HAVE A REPORT ON THE QUESTIONS THAT HAVE BEEN RECEIVED FROM THE PUBLIC AND CONSOLIDATED, UH, BY THE CITY.
UH, JUST AS A COUPLE OF, UH, UPDATES ON, UH, UH, FUTURE, UH, MEETINGS, UH, WE'VE BEEN REQUESTED NOT ONLY BY THE PUBLIC, BUT SOME OTHER PARTICIPANTS THAT WE NOT HOLD A MEETING, UH, ON NEXT FRIDAY.
UH, AND, UH, WE WILL NOT, UH, THE FOLLOWING MEETING, UM, I WILL HAVE TO BE OUT OF TOWN, SOMETHING PRE-SCHEDULED.
AND, UH, WHILE I WILL BE ON THE CALL, UH, I DON'T FEEL COMFORTABLE RUNNING THE MEETING, UH,
SO, UH, UH, ED RICE WILL TAKE OVER AND, UH, AND CHAIR THAT MEETING.
SO WITHOUT ANY, UH, FURTHER, UH, QUESTIONS, UH, MAYBE THERE'S SOME OTHER QUESTIONS FROM THE GROUP.
LET'S TALK ABOUT, UM, THE, THE C P S QUESTIONS, UH, UH, ON SANDOVAL.
AND I HAD A VERY GOOD DISCUSSION, UH, WITH THE FOLKS AT, UH, C P S TO GET AN UPDATE ON WHERE THEY ARE, UH, WITH THEIR QUESTIONS AND IN ACCORDANCE WITH OUR, OUR KIND OF COMMITMENT TO THE PUBLIC.
UH, WE WANT TO KEEP YOU UP TO DATE, UH, WHERE THOSE, WHERE THOSE QUESTIONS ARE.
AND THERE WILL BE POSTED ON THE WEBSITE, UH, THIS UPDATE UNDER THE TAB C P S.
SO THE TREND WILL BE THAT AS WE GET AN UPDATE OR WE GET ANY INFORMATION, WE'LL GET IT POSTED THERE.
WE HAVE TO FOLLOW A PROTOCOL WITH THE CITY AND THE WEBSITE.
THERE'S ONLY CERTAIN PEOPLE THAT ARE ALLOWED TO POST TO THE WEBSITE, AND I'M, I'M FOR SURE NOT ONE.
SO, UM, UH, IT, THERE COULD BE A LITTLE BIT OF A TIME DELAY THERE, BUT WE WILL GET IT UP.
ONE OF THE QUESTIONS THAT WAS ASKED, UH, VERY EARLY ON THE PROCESS IS THAT THERE BE A BASIC PRIMER, UH, ON ELECTRIC POWER GENERATION TRANSMISSION DISTRIBUTION, UH, THAT IS IN THE FINAL REVIEW AND SHOULD BE OUT VERY QUICKLY.
UH, THE ORGANIZATIONAL CHART, C P S, UH, ONLY MAKES PUBLICLY AVAILABLE.
THE ORGANIZATIONAL CHART THROUGH THE SENIOR MANAGEMENT LEVEL, THE REVIEWING, DISCLOSING ADDITIONAL LEVELS, UH, NOT SURE HOW FAR THEY'LL GO, NOR WHY THAT IS THEIR REGULATION, BUT, UH, WE'LL, WE'LL CONTINUE ON THAT.
UH, THE REASON WE'RE LOOKING FOR THAT IS 'CAUSE WE'RE, WE'RE NOT SO MUCH TRYING TO UNDERSTAND WHO'S THERE, BUT MORE SPECIFICALLY WHAT THE ORGANIZATIONAL STRUCTURE IS.
SO ONE OF THE, ONE OF THE POSSIBLE OPPORTUNITIES IS TO NOT PUT PEOPLE'S NAMES IN IT, BUT TO PUT THE POSITION IN THE BOX.
UH, SO WE'RE NOT SO INTERESTED IN INDIVIDUALS AS WE ARE, HOW THE STRUCTURE OF THE ORGANIZATION IS.
AND THAT BECOMES IMPORTANT BECAUSE WHEN WE'RE TALKING ABOUT WHETHER IT'S DISTRIBUTION OR POWER OR WHETHER IT'S COMMUNICATION, UH, WE, WE WANT TO, UM, TO MAKE SURE THAT WE UNDERSTAND HOW THAT STRUCTURE'S MANAGED.
UM, THE OTHER THING IS, UM, AS Y'ALL ALL KNOW, UH, DURING THE DEMAND MANAGEMENT, UH, THE OUTAGE TIMES WAS A BIG QUESTION.
I COULD SAY THAT PROBABLY, AND WE'LL GET SOME BETTER DATA WHEN WE GET THE PRESENTATION LATER TODAY, BUT I WOULD, I WOULD, I WOULD GUESS THAT PROBABLY THERE'S 20 OR 25% OF THE QUESTIONS HAD TO DO WITH THE OUTAGE.
IF YOU COMBINE SOME, SOME CONCERNS, AND WE'VE ASKED THAT THERE, THERE BE A GEOGRAPHIC DELINEATION OF THE CIRCUITS, UM, YOU KNOW, UH, I DON'T THINK WE, WE NECESSARILY NEED THOSE ON, ON THE SCREEN.
THEY'RE NOT THAT INTERESTING, AND I'M NOT EITHER.
SO YOU CAN PUT IT TO SOMEBODY ELSE IF YOU WANT TO.
BUT ANYWAY, UH, THE, THE, THE POINT IS, IS THAT, UM, UH, WE NEED THOSE, WE NEED TO UNDERSTAND WHO'S IN THOSE CRITICAL CIRCUITS.
I MEAN, AND, AND WE NEED TO UNDERSTAND WHO'S IN THE LOW FREQUENCY CIRCUITS AND, AND WHO'S IN THE, UM, PARTICULARLY NEED TO KNOW WHO'S IN THE INTERRUPTIBLE CIRCUITS, BECAUSE THAT'S A SOCIAL, UH, RESPONSE PROBLEM.
I MEAN, IF WE HAVE INDIVIDUALS THAT, THAT HAVE SPECIAL NEEDS AND THEY'RE ON INTERRUPTIBLE CIRCUIT, WE NEED TO KNOW THAT.
AND THE EMERGENCY PREPARATION CENTER AND THE EMERGENCY, UH, UH, COMMAND CENTER NEEDS TO KNOW THAT, I MEAN, AND THIS IS, UH, THIS IS MAYBE ONE OF THE BEST THINGS WE CAN DO TO HELP OUR
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CITIZENS, IS TO IDENTIFY FOLKS THAT ARE IN THESE CIRCUITS THAT ARE GONNA BE INTERRUPTIBLE AND MAKE PRES, UH, MAKE PREPARATIONS FOR THEM.UH, THERE IS SOME SECURITY ISSUES ALONG PUTTING OUT A VERY DETAILED MAP OF THE CIRCUITS.
I HAVEN'T QUITE FIGURED THAT ONE OUT YET, BUT THEY'RE STILL WORKING ON ME TO GET ME TO UNDERSTAND THAT ONE.
UM, SO WE'LL SEE HOW THAT'S GOING, AND I THINK THAT'S GONNA COME FORWARD.
THEY CLEARLY C P S CLEARLY UNDERSTANDS WHY WE NEED THE INFORMATION ON THE INTERRUPTABLE CIRCUIT.
SO I THINK WE MADE SOME GOOD PROGRESS THERE AS FAR AS THE PRICING.
AND THERE'S SEVERAL QUESTIONS THAT WE HAD DURING, DURING THE, UM, UH, UH, DURING THE EVENT, AND WE'VE IDENTIFIED THAT AS FEBRUARY 9TH THROUGH FEBRUARY 19TH.
AND SO WE WERE LOOKING FOR PRICING.
WELL, AS MANY OF YOU MIGHT HAVE SEEN IN THE PAPER, UM, THERE'S BEEN SEVERAL LAWSUITS FILED, UH, ON THAT, AND SPECIFICALLY AGAINST, UM, INDIVIDUALS THAT SOLD NATURAL GAS TO US AT THAT TIME.
SO WE'RE, WE'RE NOT SURE WE CAN GET MUCH OF THAT INFORMATION.
AND THE REASON THAT THAT IS IMPORTANT, AND I THINK WE ALL NEED TO JUST KIND OF STEP BACK AND THINK ABOUT THIS, IS THAT WHILE THERE'S BEEN A LOT OF DISCUSSION AT ERCOT, THAT, THAT THE PRICE, THE 9,000 PER MEGAWATT HOUR WAS KEPT ON TOO LONG, MAYBE 30, 36 HOURS TOO LONG.
THERE IS A QUESTION IN, IN OUR MINDS, AND WE'VE DISCUSSED IT, AND I'VE DISCUSSED WITH RON, THERE IS A VERY BIG QUESTION AS TO WHY THEY INTERFERED WITH THE MARKET IN THE FIRST PLACE ON THE 15TH.
WHEN YOU INTERRUPT A BID ASKED SYSTEM, THAT'S A, WHAT, WHAT, WHAT I CALL A REVERSE BID SYSTEM.
WHEN YOU INTERRUPT THAT AND YOU ARTIFICIALLY MOVE THE PRICE TO $9,000 PER MEGAWATT HOUR, ON THE VERY SIMPLISTIC THOUGHT THAT THAT'S GONNA GET YOU MORE POWER, AND YOU FAILED TO REALIZE THAT THAT'S GOT SECOND AND THIRD ORDER PROBLEMS, OKAY? AND THOSE PROBLEMS ARE, YOU'VE SENT A MESSAGE TO THE GAS MARKET THAT THEY CAN CHARGE MORE.
IF I RAISE MY PRICE AT THE STREET FROM $2 TO $200 FOR A GALLON OF GASOLINE, YOU'D ALL, YOU'D OBVIOUSLY THINK THE FOLKS IN THE OIL FIELD ARE GONNA CHARGE A LITTLE MORE FOR THE CRUDE OIL.
SO WITHOUT THINKING ABOUT THE, THAT SECOND ORDER PROBLEM.
AND THE OTHER ISSUE IS IF, IF, IF YOU LOOKED AT THE VERY UNDETAILED CHART THAT WE COULD SEE ON THE 15TH, IT APPEARS THAT, THAT THE, THE, THE BID ASK WAS MUCH LOWER THAN $9,000.
OKAY? IT WAS MUCH LOWER THAN $9,000.
AND YET, UH, THE P U C THROUGH ERCOT MOVED IT TO $9,000.
AND THAT THEN CAUSED AN A PROBLEM TO US IN ANOTHER MARKET.
SOMETIMES WHEN YOU DO SOMETHING IN ONE MARKET, IT AFFECTS ANOTHER, IT AFFECTS THE NATIONAL GAS MARKET.
AND FRANKLY, THAT SEVERELY AFFECTED US.
IT'S NOT JUST THE FACT IT STAYED ON FOR TOO LONG.
IT'S THE FACT THAT WE HAVE FOLKS THAT BELIEVE IN FREE MARKET SYSTEMS THAT INTERFERED WITH ONE.
AND BEYOND THAT POINT, I'VE HAD SEVERAL PEOPLE COME TO ME PRETTY UPSET SAYING, YOU'RE ASKING FOR REPRICING IN A FREE MARKET TIMEOUT.
IF YOU'VE IN INTERFERED WITH A MARKET, IT IS NO LONGER FREE.
OKAY? IT IS A MANIPULATED MARKET NO DIFFERENT THAN SOMEONE IN THE SOVIET UNION SAYING, WE'RE GONNA RAISE THE PRICE OF, OF BREAD.
SO WE HAVE TO BE VERY CAREFUL WITH THAT.
WE'VE HAD THOSE DISCUSSIONS WITH C P SS.
I'M, I'M AT THIS POINT, I'M NOT SURE WHAT WE'LL GET.
AND, AND FRANKLY, I'M NOT SURE WHAT'S APPROPRIATE SINCE THEY'VE FILED THESE LAWSUITS.
SORRY, THAT'S PROBABLY MORE YOU WANNA KNOW ABOUT PRICING.
UH, THE, UM, THE REST OF THIS IS, UM, WE DO, WE WOULD LIKE TO SEE SOME DAY AHEAD PRICING OR SOME PROMPT PRICING.
WE'VE ASKED FOR THAT INFORMATION BECAUSE I THINK WE NEED TO GIVE THE PUBLIC A SENSE OF HOW EGREGIOUS SOME OF THESE GAS PRICES WERE THAT WERE CHARGED TO US IN A PERIOD WHERE WE REALLY DIDN'T HAVE A CHOICE.
OKAY? WE WERE ALREADY UNDER A STATE OF EMERGENCY AND, AND WE HAD TO PROTECT OUR HOSPITALS, OUR EMERGENCY SYSTEMS, AND AS MANY OF OUR CITIZENS AS WE COULD.
AND, AND SO WE NEED SOME IDEA OF WHAT THE DAY AHEAD PRICE WAS.
UH, THE, THE QUICK ANSWER BACK FROM ANY FOLKS THAT ARE BUYING PRICING FROM A SUBSCRIPTION IS WE CAN'T PROVIDE IT OUTSIDE OF OUR COMPANY.
I'VE ASKED 'EM TO GO BACK AND SEE IF THEY CAN GET AN EXCEPTION SINCE IT'S HISTORICAL PRICE AND NOBODY'S REALLY TRADING ON IT.
AND THE VALUE OF THAT PRICE IS OBVIOUSLY VERY LOW AT THIS POINT.
THAT'S PRETTY MUCH OUR, OUR DISCUSSIONS THAT ANANA HAD WITH, UH, WITH, WITH C P SS.
I I ABSOLUTELY BELIEVE THEY'RE WORKING HARD TO GET US THE ANSWERS AT THIS POINT.
I'M GONNA, YES, A A QUICK COMMENT ON THE PRICING INFORMATION.
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YOU'RE RIGHT, THERE'S A LOT OF LITIGATION GOING ON, BUT AS WE START HAVING HEARINGS AND MOTIONS ON THAT LITIGATION, SOME OF THAT INFORMATION IS GONNA BE FILED WITH THE COURT, AND WHEN THAT IS, THAT'S PUBLIC.SO WE'LL BE ABLE TO PROVIDE THAT AS, AS THOSE EVENTS UNFOLD.
RIGHT? AND OF COURSE, THERE ARE LEGAL ACTIVITIES AND THOSE DON'T ALWAYS MOVE AT MY SPEED, SO WE'LL TAKE IT WHEN WE CAN GET IT.
ALRIGHT, SO THE NEXT THING WE'D LIKE TO DO, AND THIS WASN'T ON OUR AGENDA, BUT WE GOT SOME, SOME VERY GOOD, UH, WORK DONE, UH, BY, UM, BY CLAYTON AND MANNY THIS WEEK ON, UH, UH, THEIR WORK WITH THE SAS ORGANIZATION.
AND SO WE'D LIKE, UH, UH, THEM TO GIVE US A, A BRIEF UPDATE ON THEIR DISCUSSIONS WITH SAS AND WHERE THEY SEE THAT GOING.
SO, CLAYTON, I'LL BOUNCE IT OVER TO YOU AT THIS TIME.
WELL, WE DID HAVE A MEETING WITH SAS SAS LEADERSHIP, AND THE MEETING WENT VERY, VERY WELL.
WE RAN THROUGH EVERY QUESTION TO MAKE SURE THAT THEY UNDERSTOOD WHAT THE QUESTION WAS AND WHAT DIRECTION WE WANTED TO GO.
UH, THEY, THEY DIDN'T HAVE ANY QUESTIONS DURING THE, DURING THE SESSION.
AND, UH, UH, THERE WAS SOME CONCERN ABOUT, WELL, YOU KNOW, UH, I, I GUESS NOT BEING TOO CRITICAL OF OTHER ORGANIZATIONS, THAT KIND OF THING.
AND I TOLD 'EM, THIS ISN'T A SOFTBALL GAME.
WE'RE NOT TRYING TO SOFTEN ANYTHING.
WE'RE NOT TRYING TO PROMOTE ANYTHING.
BUT, UH, BUT GET TO THE FACTS AND WHEREVER THOSE FACTS TAKE YOU, THAT'S WHERE IT NEEDS TO GO.
DON'T BE HOLDING BACK ON ANYTHING.
CALL IT THE WAY IT IS, THE WAY IT HAPPENED BEFORE, DURING, AND AFTER THE, THE, UH, THE EVENT, THE STORM.
SO, UM, THEY, I THINK THEY TOTALLY UNDERSTAND, AND THEY'RE WILLING TO PROVIDE US WITH THE ANSWERS THAT WE'VE ASKED.
AND I, I THINK, UH, I THINK WE WILL, WE WILL, UH, HAVE SOME SUCCESS THERE AND, UH, MOVE FORWARD WITH, UH, WITH THIS PACKAGE.
UM, UH, THEY, WE DIDN'T, WE DIDN'T GET A TIMELINE.
THIS WAS THEIR FIRST CRACK AT REALLY LOOKING AT THE QUESTIONS.
SO, UH, HOPEFULLY, UH, THIS NEXT WEEK WE'LL HAVE A LITTLE BIT BETTER UNDERSTANDING AS TO WHEN THEY'RE GONNA BE COMPLETE WITH THE QUESTIONS.
ALTHOUGH WE DID TELL THEM DON'T HOLD, DON'T WAIT TILL YOU'VE ANSWERED ALL THE QUESTIONS.
AFTER YOU ANSWER THE QUESTIONS, GO AHEAD AND, UH, SEND THOSE IN AND WE'LL GET THOSE POSTS AS THEY, UH, FINISH THOSE.
SO, UM, UH, WE'RE OFF TO A GOOD START WITH, WITH SAWS.
DID THEY, DID THEY DISCUSS HOW THESE QUESTIONS MIGHT FIT IN OR BE ANSWERED BY THEIR BLACK AND VEATCH? UH, YES.
THEY DID MENTION ABOUT THEIR CONTRACT WITH BLACK AND VEATCH.
UH, THEY WANTED TO KIND OF COORDINATE THE TWO, OR AT LEAST GET SOME INPUT FROM BLACK AND VEATCH ON SOME OF THESE QUESTIONS.
AND, AND WE SAID, THAT'S FINE.
UH, WE DON'T WANT TO, WE DON'T RU WANNA RUSH THAT PROCESS EITHER, BUT THEY SAID THAT THAT STUDY SHOULD BE DONE WITHIN 60 DAYS.
SO I, I SAID, OKAY, THAT LET'S, UH, TRY TO MERGE THE TWO AND NOT GET OUT IN FRONT OF EACH OTHER AND GET A GOOD COORDINATED PACKAGE WITH THAT STUDY THAT THEY HAVE GOING ON.
ALSO, DID YOU GET ANY SENSE OF HOW THEY WILL, HOW THEY WILL OR WILL NOT MAKE THAT STUDY PUBLIC? WE DIDN'T ASK THAT QUESTION WHETHER THEY'RE GONNA MAKE, WILL YOU FOLLOW UP ON THAT? WE WILL CERTAINLY FOLLOW UP ON THAT ABSOLUTELY.
'CAUSE THAT, THAT COULD BE VERY HELPFUL TO YOUR WORK AND OUR WORK HERE.
UM, ECHOING AND ADDING MORE COLOR AND TEXTURE TO WHAT CLAYTON JUST LAID OUT FOR YOU.
UM, HE DID AN EXCELLENT JOB AT, UM, ENSURING THAT SAS UNDERSTANDS THAT OUR EXPECTATION IS THAT THEY VERY, VERY QUICKLY GET COMFORTABLE WITH THE DISCOMFORT OF, UH, OF HAVING TO ANSWER SOME OF THESE HARD QUESTIONS.
UM, THEY DID EXPRESS, UH, SOME HESITANCY, UM, TO, UH, YOU KNOW, MAKE IT SOUND LIKE THEY WERE ATTACKING THEIR SISTER AGENCY.
AND THEY'RE VERY SENSITIVE TO THE RELATIONSHIP TO, UM, TO SAWS AND C P S.
UM, AND, AND THAT'S, THAT'S GOOD.
UH, IT, IT'S, IT'S CLEAR THAT THEY'RE INVESTED IN C P S'S SUCCESS AND, YOU KNOW, VICE VERSA.
BUT CLAYTON AND I MADE, MADE CERTAIN THAT THEY UNDERSTOOD THAT, UH, YOU KNOW, SORRY, NOT SORRY, UH, FOR HAVING TO ANS YOU KNOW, ASK YOU THESE HARD QUESTIONS AND EXPECTING VERY TRANSPARENT AND INSIDE AND, AND DIRECT ANSWERS TO, UM, WE, CLAYTON ALSO MADE SURE TO, TO REMIND THEM THAT THESE AREN'T, YOU KNOW, QUESTIONS FROM MANNY AND CLAYTON, UH, THAT THESE WERE QUESTIONS FROM SAN ANTONIANS AND THEIR RATE PAYERS.
UM, AND THAT, UM, YOU KNOW, CLAYTON, AND I MAY KNOW THE ANSWERS TO SOME OF THESE QUESTIONS ALREADY, RIGHT? BUT, UM, THE PROCESSES OF ASKING THE QUESTION AND GETTING THE ANSWER IS AS IMPORTANT AS, UM, YOU KNOW, THE, UH, AS THE INFORMATION ITSELF.
THE OTHER THING, UM, WHEN, WHEN CLAYTON TALKED TO
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'EM ABOUT BLACK AND VEATCH, UM, THEIR CONCERN WAS ALSO TIMING, RIGHT? AND WE MADE SURE THAT THEY UNDERSTOOD, UH, THAT THERE ARE QUESTIONS THAT WERE PRESENTED TO THEM THAT DON'T REQUIRE BLACK AND VEATCH'S INPUT.UM, YOU KNOW, WHAT DID C P SS SAY? WHEN DID THEY SAY IT, FOR EXAMPLE? UM, YOU KNOW, WHAT DID YOU GUYS SAY? WHAT DID YOU KNOW BEFORE, UH, YOU KNOW, C P S CALLED YOU? UM, HOW DID YOU COME TO THE DECISION ABOUT, YOU KNOW, BOILING, UM, AND LIFTING THE BOIL NOTICE? AND SO, YOU KNOW, THEY UNDERSTOOD AND THEY DID SAY, YEAH, THERE'S SOME QUESTIONS THAT DON'T NECESSARILY NEED BLACK AND VEATCH'S HELP TO ANSWER.
AND SO WE ASKED THEM THAT AS THOSE QUE THE ANSWERS TO THOSE QUESTIONS BECOME AVAILABLE, GIVE 'EM TO US NOW.
UM, AND THEY AGREED TO DO THAT.
THE LASTLY, UM, I'LL TELL YOU THAT THERE WAS ZERO INDICATION ON BEHALF OF ROBERT PUENTE.
THAT'S WHO WE MET WITH, THAT THEIR INTENT IS TO WITHHOLD ANY INFORMATION.
THEY SEEMED VERY DEDICATED TO THE IDEA OF BEING TRANSPARENT AND LETTING US LOOK UNDER THE HOOD.
UM, AND THAT'S REALLY IMPORTANT.
I DID EXPECT A LITTLE BIT OF HESITANCY, UH, TO LET US LOOK UNDER THE HOOD BECAUSE, AND, AND TO TALK ABOUT WHAT WE SAW UNDER THE HOOD, UH, BECAUSE OF HOW, YOU KNOW, SENSITIVE, THAT SENSITIVE THEY ARE TO THEIR OWN, YOU KNOW, UH, TO THE TELLING OF, OF HOW IT IS THAT THEY ARRIVE AT DECISIONS AND THE INFORMATION THEY HAD.
I GOT ABSOLUTELY NO INDICATION THAT THEY INTEND TO WITHHOLD ANYTHING FROM US.
AND, UH, THE, THE, THE SPIRIT OF THAT MEETING WAS ONE OF COMPLETE, UH, COOPERATION.
AND SO REALLY IMPORTANT AND THANK AND THANK YOU TO SAAS FOR, FOR, FOR BEING THAT COOPERATIVE.
UH, JUST ONE FOLLOW UP ON THAT, UH, I, I WAS LOOKING OVER THE QUESTIONS, WHICH ARE VERY COMPLETE AND QUITE WELL DONE.
UH, DID YOU GET ANY, UH, ONE OF THE QUESTIONS THAT WE KEEP GETTING, UH, BUT, BUT, AND IT DOES RELATE BACK TO THE C P S SAUCE INTERFACE, IS THE BACKUP POWER.
DID Y'ALL HAVE SOME SPECIFIC DISCUSSIONS ON BACKUP POWER? AND DID YOU, UH, BIFURCATE OUT, UM, POWER FOR INSTRUMENTATION AND HEAT STRIPPING VERSUS RUNNING PUMPS? WE DIDN'T GET INTO ANY SPECIFICS, ANY SPECIFIC QUESTIONS BEYOND WHAT WAS ALREADY WRITTEN DOWN.
NOW WE DID ADD, ADD SOME QUESTIONS TO THE, THE ORIGINAL LIST, BUT AS FAR AS DIFFERENTIATING, LIKE YOU'RE TALKING ABOUT, NO, WE DIDN'T GET INTO ANY SPECIFICS ON THAT.
SO I GUESS AT THIS POINT, DOES ANY OTHER FOLKS ON THE COMMITTEE HAVE HAVE ANY QUESTIONS OR, WELL, THANK YOU VERY MUCH.
AT THIS POINT, UH, IT'S OVER TO YOU AND YOUR GROUP OVER TO ED AND HIS GROUP AT THIS TIME.
UM, YOU CAN, UM, IF YOU WOULD PUT OUR QUESTIONS UP, UM, FIRST I'D LIKE TO THANK, UM, THE CITY MANAGER AND HIS STAFF FOR PROVIDING US, UH, MIDWEEK WITH SOME INSIGHT INTO THE EMERGENCY MANAGEMENT PLAN TO HELP US MAKE SURE THAT WE HAD THESE QUESTIONS FRAMED IN A WAY THAT WOULD BE PRODUCTIVE.
SO WE HAD A GOOD DISCUSSION WITH THEM MIDWEEK.
UH, I THINK JUST IN TERMS OF BACKGROUND FOR THE QUESTIONS THAT WE'VE DEVELOPED THERE, THERE IS, AS WE ALL KNOW, AN EMERGENCY MANAGEMENT PLAN.
IT DOES CONTAIN WITHIN IT A LIST OF POTENTIAL HAZARDS THAT THE CITY SHOULD BE PREPARED TO, UH, MEET A AND OPERATE THROUGH.
UM, AND, AND SOME OF THOSE HAZARDS TOOK PLACE DURING OUR FEBRUARY WINTER EVENT.
AND SO WE SORT OF STRUCTURED THIS IN A WAY TO LOOK AT THE PLAN, UH, LOOK AT WHAT IT SAID THE OPERATION CENTER SHOULD DO IN THE FOUR PHASES OF THE PLAN, MITIGATING MEANING, YOU KNOW, BEFORE ANYTHING HAPPENS, WHAT SHOULD YOU DO TO HELP PREVENT IT? UM, THEN WHAT SHOULD YOU DO, UM, A AS PART OF THE PREPAREDNESS, GIVEN WHAT YOU'VE DONE WITH MITIGATION, AND THEN WHAT SHOULD YOU DO IN THE RESPONSE? AND THEN WHAT SHOULD YOU DO IN THE RECOVERY PHASES? SO THAT LINES UP VERY WELL WITH THE WAY THAT WE HAVE ALL DECIDED TO LOOK AT THE BEFORE, DURING, AND AFTER, UH, OF, OF THIS, OF THIS EVENT.
ALTHOUGH THE QUESTIONS AREN'T SPECIFICALLY ALL CATEGORIZED AND BEFORE, DURING, AND AFTER, WE'RE VERY CONFIDENT THAT ONCE WE GET ALL OF THE RESPONSES BACK, IT WILL BE EASIER, IT WILL BE VERY EASY TO BEND THEM IN THE MITIGATION PREPARATION, RESPONSE AND RECOVERY PHASES.
AND THEN SORT OF AS WE HAVE ALL OF THIS INFORMATION FROM THE THREE DIFFERENT PIECES OF THIS, WE'LL BE ABLE TO CONNECT THE DOTS, RIGHT? AND, AND I THINK COME UP WITH A VERY STRONG, UH, TIMELINE OF WHAT HAPPENED WHEN, UM, AND, AND MAYBE THE ONLY ONE THAT EXISTS, UH, BECAUSE I THINK EACH ONE OF THESE ENTITIES IS LOOKING AT THEIR OWN TIMELINE, BUT NOBODY'S REALLY LOOKING AT AN INTEGRATED TIMELINE.
SO I THINK THIS WILL BE VERY, UM, INFORMATIVE TO
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NOT ONLY OUR WORK, BUT TO THE COMMUNITY AND, AND MAYBE EVEN TO THESE AGENCIES AS THEY TRY TO UNDERSTAND BETTER EXACTLY WHAT HAPPENED, BECAUSE IT'S ALL INTERRELATED.SO, WE'LL, WE'LL, WE'LL GO THROUGH THESE QUESTIONS AND WE INVITE, UH, COMMITTEE MEMBERS TO, TO COMMENT ON THEM.
THERE, THERE ARE A LOT OF QUESTIONS, UM, TO MAKE SURE THAT WE HAVE ALL OF THE INFORMATION THAT WE NEED TO ULTIMATELY THEN PULL BACK AND, AND TRY TO MAKE SURE THAT WE'VE GOT THE RIGHT, UM, ASSESSMENT OF WHAT HAPPENED, WHY, AND, AND THEN, UH, WHERE THE GAPS WERE.
UH, THERE, THERE WILL LIKELY BE SOME GAPS IN THE PLAN THAT HAVE COME OUT BECAUSE OF THIS, UM, THAT NEED TO BE SHORED UP.
AND THERE WILL BE LIKELY SOME GAPS IN EXECUTION, UH, BECAUSE OF THIS THAT WE'LL, THAT WE'LL NEED TO CALL OUT AND, AND ADDRESS.
AND, AND OUR QUESTIONS ARE DESIGNED TO TEASE THOSE OUT.
SO THE, THE FIRST QUESTION, YOU KNOW, PROVIDES THE, THE CITY WITH AN OPPORTUNITY SORT OF IN THEIR OWN WAY TO GIVE A TIMELINE OF WHAT HAPPENED WHEN, UH, AND HOW IT HAPPENED.
UM, AND, AND SO THAT'S WHAT THAT QUESTION IS ABOUT.
AND, AND IF, IF THEY CHOOSE TO, THEY CAN DO THAT IN A WAY THAT KIND OF ANSWERS A LOT OF THE QUESTIONS THAT ARE BELOW AND EMBEDDED, UH, IN, IN, IN THE, IN THE QUESTION SHEET.
UM, WE'VE GIVEN THEM SOME LATITUDE IN HOW THEY WANNA HANDLE THAT, BUT, BUT THEY, THEY VERY WELL, AS THEY GO THROUGH THE REST OF THESE QUESTIONS, DO THAT IN A WAY WHERE THEY CAN SAY, SEE THE TIMELINE THAT WE PROVIDED, THAT'S, THAT'S FINE WITH US.
I JUST, WE, WE THOUGHT IT WAS IMPORTANT THAT THEY HAD AN OPPORTUNITY SORT OF UNSTRUCTURED TO GIVE THEIR VERSION OF WHAT HAPPENED, UM, AND, AND THEN MAKE SURE THAT THEY'VE ANSWERED ANY QUESTIONS THAT WE HAVE AS A PART OF THAT.
THE SECOND PIECE OF THAT, AND, AND I'LL JUST, I, I'M GONNA GO THROUGH THIS, SO INTERRUPT IF YOU, I'LL, IF NO ONE INTERRUPTS ME, I'M GOING TO ASSUME YOU DON'T HAVE A QUESTION,
UH, SO, UM, INSTEAD OF WAITING TILL THE END, 'CAUSE THIS IS, THIS IS PRETTY VOLUMINOUS.
UM, SO THE PLAN ITSELF IDENTIFIES POTENTIAL HAZARDS, AS I INDICATED, AND A LIKELIHOOD OF OCCURRENCE.
WHAT'S IMPORTANT ABOUT THAT IS IT'S A RESOURCING ISSUE, ESPECIALLY IN THE MITIGATION PIECE OF THIS.
SO IF YOU SAY THAT SOMETHING HAS A LOW LIKELIHOOD OF OCCURRENCE IN A LOW IMPACT, THEN YOU KNOW, AS A COMMUNITY, WE'RE PROBABLY NOT GONNA SPEND A LOT OF RESOURCES TRYING TO MITIGATE AGAINST THAT.
IF SOMETHING HAS A HIGH LIKELIHOOD OF OCCURRENCE AND A HIGH IMPACT, THEN WE OBVIOUSLY WOULD WANT TO SPEND MORE RESOURCES.
SO THERE WAS A, THERE IS A CHART IN THERE THAT MEASURES THOSE TWO IMPACTS.
A A QUESTION IS, NOW THAT WE'VE SEEN WHAT, UH, A STORM OF THIS MAGNITUDE AND DURATION CAN DO, WOULD WE CHANGE THOSE RATINGS, UH, UH, ASSOCIATED WITH A WINTER STORM SO THAT, UH, POTENTIALLY WE WOULD SPEND MORE COMMUNITY RESOURCES TO MITIGATE SOME OF THE IMPACTS THAT WE HAD TODAY.
SO THAT'S BECAUSE THAT, THAT SORT OF SETS THE STAGE FOR EVERYTHING ELSE THAT, THAT YOU DO.
SO WE'D LIKE THEM TO AT LEAST GIVE US SOME ASSESSMENT OF WHETHER OR NOT THAT PIECE NEEDS TO, TO BE, NEEDS TO BE, UH, ADDRESSED.
UM, AND, AND SOME SPECIFIC QUESTIONS ABOUT THOSE ASSESSMENTS AND, AND HOW ACTUALLY THEY ARE USED IN DEVELOPING THE PLANNING FOR HAZARD RESPONSES AND WHAT ASSESSMENTS AND ESTIMATES ADDRESS PLANNING AND PREPARATION, UM, YOU KNOW, FOR THE, THE TYPE OF COLD WEATHER EVENT THAT WE HAD.
AND THEN, UM, IN LIGHT OF THE EVENT, UH, AGAIN, WHAT I JUST TALKED ABOUT, SHOULD WE, SHOULD WE CHANGE ANY OF THOSE ASSESSMENTS? AND IF SO, HOW AND, AND WHY? THE THIRD QUESTION, UM, WHEN, WHEN WE LOOK AT, THERE'S A LIST, I CAN'T REMEMBER HOW MANY HAZARDS THERE ARE, BUT I THINK IT'S ALMOST A DOZEN.
I MEAN, THERE ARE QUITE A FEW, AND, AND THERE SHOULD BE BECAUSE THERE ARE LOTS OF THINGS THAT, THAT COULD HAPPEN.
THE ONES THAT WE THINK REALLY APPLIED TO US ARE, UH, WINTER STORM SLASH EXTREME COLD ENERGY SLASH FUEL SHORTAGE AND WATER SYSTEM FAILURE.
UM, AND SO WE'D, WE'D LIKE, UH, FOR THE CITY TO, UH, LOOK AT THE FOUR PHASES THAT ARE IDENTIFIED IN THE PLAN, THE EMERGENCY, THE MITIGATION PHASE, THE PREPAREDNESS PHASE, THE RESPONSE PHASE, AND THE RECOVERY PHASE.
AND THEN LET US KNOW WHAT THEIR ACTIONS WERE IN EACH ONE OF THOSE PHASES AS THEY APPLIED TO THOSE SPECIFIC HAZARDS.
RIGHT? AND, AND THEY'RE KIND OF INTEGRATED BECAUSE THE HAZARDS WERE ALL TAKING PLACE AT THE SAME TIME, BUT WE'D LIKE FOR THEM TO BE ABLE TO, BECAUSE THERE'S A CHECKLIST, IT'S ASSOCIATED WITH EACH ONE OF THOSE HAZARDS, BE ABLE TO TALK TO US IN EACH ONE OF THOSE PHASES, HOW, HOW THEY, HOW THEY MANAGED AND HANDLED THOSE EVENTS.
UM, AND THEN FOR MITIGATION AND PREPAREDNESS,
[00:25:01]
UM, WE'D, WE'D LIKE TO KNOW WHAT SORT OF PREPARATORY ACTIONS WERE TAKEN PRIOR TO THOSE EVENTS, SPECIFIC TO THOSE, YOU KNOW, COLD WEATHER FUEL AND, AND WATER ISSUES AND, AND, AND HOW WE WERE, UH, PREPARED FOR THOSE SPECIFIC EVENTS PRIOR TO THE, THE, THE FEBRUARY ACTIVITIES.THE NEXT SET OF QUESTIONS, UM, TALKS ABOUT THE E O C ITSELF.
SO, UM, THERE, THERE ARE CERTAIN RESPONSIBILITIES THAT ARE OUTLINED AND DELINEATED FOR THE E O C, UM, AND, AND THEY'RE, THEY'RE OUTLINED THERE.
AND SO WE'D LIKE TO KNOW HOW THE E O C ACTUALLY EXECUTED THOSE RESPONSIBILITIES.
THEY, THEY HAVE TO ASSEMBLE ACCURATE INFORMATION.
THEY HAVE TO WORK WITH REPRESENTATIVES OF EMERGENCY SERVICES TO DETERMINE AND PRIORITIZE RESPONSE ACTIONS.
THEY NEED TO BE ABLE TO PROVIDE RESOURCE SUPPORT FOR EMERGENCY OPERATIONS.
THEY NEED TO SUSPEND OR CURTAIL GOVERNMENT SERVICES RECOMMENDED OR RECOMMENDED THE CLOSURES OF SCHOOLS AND BUSINESSES AND CANCELLATION OF PUBLIC EVENTS.
THEY NEED TO ENSURE PUBLIC SAFETY THROUGH ROAD CLOSURES, UH, IMPLEMENTATION OF WARM, UH, WARMING CENTERS AND PROVISION OF TRANSPORTATION TO WARMING CENTERS.
THEY NEED TO AID WITH OXYGEN TANKS AND OTHER SIMILAR PUBLIC SAFETY MEASURES IN, IN TERMS OF THE SAFETY NET.
AND THEY NEED TO COORDINATE EMERGENCY WARNING AND INFORMATION TO THE PUBLIC.
AND SO, AGAIN, IT, IT'S POSSIBLE DEPENDING ON HOW THEY WANT TO HANDLE THE FIRST QUESTION THAT THEY ADDRESS THESE, THESE SPECIFIC RESPONSIBILITIES IN THE TIMELINE THAT THEY, THAT THEY PRESENT.
UM, BUT WE WANNA MAKE SURE THAT WE HAVE A GOOD SORT OF SENSE OF HOW EACH ONE OF THESE RESPONSIBILITIES WA WAS HANDLED IN THE NEXT, UH, SERIES OF QUESTIONS.
WE'D LIKE, SORT OF TO MAKE SURE THAT THERE ARE SOME SPECIFIC ISSUES, UH, THAT HAVE COME UP EITHER FROM OUR COMMITTEE OR THE PUBLIC THAT ARE, THAT ARE ADDRESSED.
SO AGAIN, JUST FROM A TIMELINE PERSPECTIVE, WHEN WAS THE E O C ACTIVATED FOR THE EVENT? HOW LONG DID IT TAKE IT TO REACH FULL STAFFING? WHO WAS THE ACTUAL PERSON WHO WAS MANAGING THE OPERATIONS OF THE EEO CENTER E O C CENTER DURING THE EVENT? AND IT COULD BE MORE THAN ONE, YOU KNOW, PERSON.
IT, IT'S NOT REALLY THE NAME OF THAT WE'RE LOOKING FOR.
WE'RE LOOKING REALLY MORE FOR THE OFFICE OF RESPONSIBILITY, UH, TO, TO PERFORM THE MANAGEMENT COORDINATOR DUTIES.
UM, WHAT WERE THE IDENTIFIED POSITIONS, DECISION MAKERS AND KEY PERSONNEL INVOLVED IN RESPONDING TO THIS SET OF CIRCUMSTANCES? UH, A NUMBER OF ENTITIES THAT HAVE PERSONNEL WORKING REMOTELY DUE TO COVID PROTOCOLS, UH, AS WE ALL DID.
AND SO SOME SENSE OF WHO WAS WORKING REMOTELY AND, AND WHO WAS ACTUALLY IN THE, THE, THE CENTER.
AND WHAT WAS THE IMPACT OF THAT REMOTE WORKING VERSUS BEING ON SITE? NEXT PAGE, PLEASE.
YEAH, THROUGH THE TOP OF THE, UM, PEOPLE WHO WERE RE ME WORKING REMOTELY, UM, WERE ANY OF THOSE IN, IN KEY POSITIONS AND NEEDED, UH, IN THE PREPARATION OF THE EVENT, UH, OR TO ADDRESS THE EVENT AS IT EVOLVED AND, AND TO ADDRESS MATTERS AFTER THE CITY WENT INTO CRISIS MODE EMERGENCY.
SO AGAIN, JUST TO TEASE OUT, UM, WHAT WAS THE IMPACT O OF REMOTE OPERATIONS TO MANAGE THE, THE EMERGE PREPARE FOR AND MANAGE THE EMERGENCY? UH, WAS THERE ANY DIFFICULTY ENGAGING THE INDIVIDUALS IN KEY POSITIONS TO FULFILL THEIR ROLES AS THEY, UH, AS THE EVENT, UH, PERSISTED AND THE CIRCUMSTANCES BECAME MORE CHALLENGING? AND IF NOT, WHAT AT WHAT POINT DID THEY ENGAGE? SO, UM, YOU KNOW, UH, UH, JUST A, A A QUESTION ABOUT, YOU KNOW, FRICTION THAT OCCURS IN ANY EVENT WHEN YOU'RE TRYING TO COORDINATE ACTIONS AND TO GIVE US SOME SENSE OF WHERE THEY WERE UNABLE TO COORDINATE WITH SPECIFIC ENTITIES THAT THEY NEEDED TO, UH, ALONG THE WAY.
UM, WAS THERE ANY DIFFICULTY ENGAGING KEY PERSONNEL FOR THIS RESPONSE? AND TO WHAT EXTENT WA WAS THE E O C HAMPERED IN MEETING THIS SITUATIONAL DEMAND? UM,
[00:30:05]
SO MAYBE LISA, THE, THOSE TWO QUESTIONS SEEM VERY SIMILAR TO ME, BUT YOU, YOU MAY BE AFTER SOMETHING DIFFERENT THERE.
WELL, UM, THEY'RE, THEY'RE BOTH KIND OF VERY CLOSELY RELATED, AND I WAS TRYING TO THREAD, I THINK THIS GOES TO THE POINT OF US HAVING MEETINGS WITH THESE ORGANIZATIONS AND FLUSHING OUT AND UNDERSTANDING WHAT IT IS THAT WE HAVE.
SO FOR ME, UM, THIS LIST OF QUESTIONS, IT'S, IT'S ALWAYS A CONSTANT DRILL DOWN.
AND, UM, THERE MAY BE A REDUNDANCY TO IT, OR IT MAY ACTUALLY BE SOMETHING A LITTLE BIT DIFFERENT IN TERMS OF CAUSATION.
UM, I AM PERFECTLY OPEN TO REVISION.
UH, I JUST LISTED THEM OUT THE WAY THAT MY BRAIN WORKED AND THE WAY THAT I HAD PREPARED QUESTIONS.
THEY ACTUALLY ARE MANY OF THE QUESTIONS I HAD FROM THE FIRST DAY OF THE MEETING.
ANY OTHER COMMENTS ON THOSE TWO, WHETHER WE OUGHT TO, UH, KEEP THEM AS SEPARATE QUESTIONS? ANY PREFERENCE? I, I, I THINK THEY'RE, THEY'RE PRETTY SIMILAR.
AND IF SOMETHING COMES OUT OF, OF, OF A COMBINED QUESTION, THEN A FOLLOW-UP QUESTION COULD WORK PRETTY WELL.
SO FOR NOW, WE'LL LEAVE THEM AS THEY ARE.
UM, WERE THERE ANY INDIVIDUALS IN THE E O C, UH, UM, NOT ABLE TO CONNECT WITH, UH, PEOPLE THAT THEY NEEDED, AND IF SO, IDENTIFY THEIR POSITIONS AND, AND ET AND, AND POSITIONS OF IMPORTANCE IN ADDRESSING THE SITUATION AS WELL AS WHETHER, WHETHER WAS A SIGNIFICANT FACTOR IN IMPACTING THE ENGAGEMENT? SO I, I THINK THOSE THREE QUESTIONS, YOU KNOW, THE CITY CAN, CAN SORT OF ANSWER THEM EITHER, UH, INDIVIDUALLY, OR THEY COULD, THEY COULD ANSWER THEM, YOU KNOW, UH, IN CONJUNCTION.
I, I'M FINE WITH LEAVING THEM THE WAY THEY ARE IN CASE THERE IS SOME WAY TO DISCRIMINATE BETWEEN, UH, HOW THEY WANT TO, TO HANDLE THEM.
BUT THE, THE GIST OF THAT IS, UM, YOU KNOW, AGAIN, THIS ISSUE OF, UH, WHAT SORTS OF ACTIVITIES HAMPERED PERSONNEL WHO WERE INVOLVED IN MANAGING THE INCIDENT FROM COMPLETELY FULFILLING THEIR ROLES AND RESPONSIBILITIES, UM, IS WHAT WE'RE AFTER THERE.
THEN IN THE NEXT BULLET, UM, WHEN IT BECAME EVIDENT THAT THIS WEATHER EVENT WAS MOVING TOWARDS A CRISIS MODE, UH, OF EMERGENCY MANAGEMENT, WAS THERE COMMUNICATION WITH THE CITY, THE COUNTY, OR OTHER AGENCIES? AND IF SO, WITH WHOM DID THE ENTITY COMMUNICATE? AND, AND WHAT WAS THE COMMUNICATION ABOUT? SO AGAIN, THE PLAN TALKS ABOUT, UH, LATERAL COMMUNICATION WITH OTHER SUPPORTING AGENCIES AT MANY DIFFERENT LEVELS.
AND, AND WE'D LIKE TO, TO KNOW WHAT THAT WAS.
AND AGAIN, THEY MAY CHOOSE TO ANSWER THAT IN THE FIRST QUESTION WITH THE TIMELINE OF WHAT HAPPENED WHEN, BUT WHAT WE NEED TO MAKE SURE WE UNDERSTAND THAT PIECE OF IT.
UM, I'D LIKE TO ADD OTHER ENTITIES IN THERE AS WELL, BECAUSE I, I'VE TALKED WITH LEADERSHIP FROM OTHER CITIES AND THEY WERE LOSING POWER WITHOUT ANY NOTICE, AND, UH, THEY WERE, THEY DIDN'T KNOW WHAT WAS GOING ON EITHER.
SO I'D LIKE TO ADD OTHER CITIES WITHIN THE REGION THAT ARE SERVED BY, UM, BY C P SS AND, AND SAWS, SO THAT, UH, UH, THEY'RE NOT FORGOTTEN IN THIS PROCESS AS WELL.
YOU, YOU HAVE COUNTY UP THERE, BUT I'D LIKE TO, WE, OUR SERVICE AREA IS MUCH BIGGER THAN THAT.
SO, UM, LIKE TO EVEN WITHIN THE, WITHIN THE COUNTY AND OUTSIDE THE COUNTY, LIKE OUR SISTER CITIES CHURCH, SELMA, THOSE, THOSE AREAS, UH, CILO THOSE THAT ARE SERVICED BY BOTH AGENCIES.
YOU KNOW, HOW ARE THEY COORDINATED WITH AS WELL? OKAY.
SO SHE'S, SHE'S DOING THIS IN REAL TIME, WHICH I APPRECIATE.
SO OTHER NEIGHBORING MUNICIPAL ENTITIES, DOES THAT CAPTURE, YEAH, IF I MAY, FORGIVE ME.
UM, CAN WE MAKE IT GOVERNMENT AGENCIES AS OPPOSED TO MUNICIPAL? BECAUSE WE'RE ALSO TALKING ABOUT A C C D U T S A, UM, YOU KNOW, THE, THE MEDICAL SCHOOL, SCHOOL DISTRICTS, RIGHT? MUNICIPAL, ACOG, THERE YOU GO.
I THINK IT MIGHT BE INTERESTING, NOT INTERESTING, BUT ACTUALLY INFORMATIVE IF WE FIND OUT WHEN DID IT BECOME EVIDENT TO THEM THAT THIS WAS MOVING TOWARD A CRISIS MODE? LIKE, WHAT WAS THAT INDICATOR? AND, AND THAT MIGHT BE DIFFERENT AMONG THE ENTITIES THAT WERE, UH, THAT WERE EACH, UH,
[00:35:01]
I DON'T WANNA SAY QUESTIONING, BUT WORKING WITH IN THIS, IN THIS MODE.SO I, I, I WOULD LIKE TO KNOW THAT.
SO I THINK IT'S A GREAT QUESTION.
SO I THINK, UH, RIGHT ABOVE THIS QUESTION, WE COULD PUT IN A QUESTION THAT SAID, WHEN THAT SAYS, WHEN DID, DID IT BECOME EVIDENT THAT THE, UM, EVENT WAS MOVING TOWARDS A CRISIS? AND THEN FOLLOWING ON WHEN IT, WHEN THAT ACTUALLY HAPPENED, WHO DID THEY COORDINATE WITH? GOOD.
FOLLOWING ON THIS WHOLE LINE OF DISCUSSION, MANNY AND, UH, CLAYTON.
WELL, YEAH, JUST, JUST SO THIS EVENT, UH, WAS NOT LIKE AN EVENT YOU COULD KIND OF PLAN FOR, YOU KNOW, HOW LONG IT'S GONNA LAST, WHEN IT'S COMING, WHEN IT'S GOING, AND EVENTS HAPPENED WITHIN THE PERIOD OF THE CRISIS.
AND, AND WHEN WE'RE TALKING ABOUT WHEN DID IT, I THINK WE NEED TO UNDERSTAND WHAT CAUSED, WHAT DID WE LEARN OR WHAT EVENT HAPPENED THAT CAUSED THESE THINGS TO CHANGE? IN OTHER WORDS, BACK IT UP, THE TEMPERATURE STAYED DOWN LONGER.
WE LOST POWER IN A GENERATION UNIT.
UH, WE LOST, UH, POWER TO A TO, UM, AND THIS GOES TO YOUR TIMELINE.
BUT THERE, THE, IT, SOMETHING HAPPENED THAT, THAT THEY SAW THAT MADE IT MADE THE EVENT CHANGE OR GET MORE CRITICAL.
AND I THINK ON YOUR TIMELINE, THOSE EVENTS ARE GONNA BE REALLY, REALLY IMPORTANT.
AND, AND IT'LL TIE RIGHT INTO HERE.
IT'S NOT JUST, OH, YOU WOKE UP AND YEAH, THIS IS WORSE.
NO, SOMETHING TOLD YOU IT WAS WORSE, SOMETHING HAPPENED.
AND I THINK IDENTIFYING THOSE EVENTS OR THOSE, THOSE ACTIVITY, OR WHATEVER YOU WANNA CALL IT, THAT, THAT'S GONNA BE HELPFUL IN OUR TIMELINE.
SO NOT JUST, WELL, AT NINE O'CLOCK WE DECLARED THAT IT WAS A MORE SERIOUS EVENT, IT WAS SAYING AT NINE O'CLOCK WE LEARNED THIS, OR WE SAW THIS OCCURRING, AND THAT CAUSED US, I DON'T KNOW IF THAT'S GETTING TOO GRANULAR, BUT ULTIMATELY WE GOTTA FIGURE OUT WHAT, WHAT, YOU KNOW, WHAT HAPPENED THAT, THAT WE SAW THAT MADE IT A, A MORE CRITICAL EVENT, TEMPERATURE, FAILURE OF EQUIPMENT, YOU KNOW, ON AND ON.
UH, THAT I, I, I, I, NOT SURE HOW I'M GETTING THERE, BUT DOES THAT NO, I KNOW, I, I, I, UM, I THINK I UNDERSTAND WHAT YOU'RE TRYING TO GET AT, AND I'M JUST TRYING TO THINK ABOUT HOW TO GET AT IT.
RIGHT? AND, AND SO, YOU KNOW, THERE WAS A TIPPING POINT HERE, UH, WELL, WHEN WE DID IT IN THE PLANTS, AND I WAS TALKING TO AN SAY, I'M TALKING TO AN OPERATOR, YOU WOULD SAY, WHAT DID YOU SEE ON YOUR CONTROL THAT MADE YOU THINK IT WAS GETTING WORSE? OKAY.
WHAT, WHAT SOMEBODY CALLED YOU AND SAID, WE'RE GOING, WE'RE GOING TO START ROLLING BLACKOUTS.
WHO CALLED YOU WHEN THAT EVENT THEN CAUSED YOU TO THINK ABOUT THIS DIFFERENTLY? WHAT DID YOU DO WHEN YOU, WHAT WAS YOUR RESPONSE TO THAT NEW INFORMATION? THIS EVENT IS SO MUCH DIFFERENT THAN ANYTHING THAT WE'VE DEALT WITH, BECAUSE IT DID CHANGE, AND THERE WAS CHANGE WITHIN THE CHANGE, AND EVERY TIME SOMETHING CHANGED, YOU HAD TO MAKE A DECISION.
THAT DECISION THEN COST MORE CHANGE.
AND AS THIS CHANGE WAS RUNNING THROUGH THE EVENTS, IT AS THE POINTS YOU MADE REAL EARLY, IF, IF YOU'RE NOT COORDINATING THAT, IT JUST GETS TO BE A BIG, CONFUSING MESS.
AND, AND I THINK TO SOME EXTENT, ALL OF THIS SPIRALING CHANGE CAUSED A LOT OF CONFUSION AND, AND THAT DIDN'T GET COMMUNICATED OUT AND, AND DECIDED ON NOT TRYING TO JUMP AHEAD, BUT IF, IF, WHEN WE'RE TALKING TO THE FOLKS, WE CAN ACTUALLY FOCUS IN ON WHAT DID YOU SEE? WHO CALLED YOU? WHAT HAPPENED? WHAT WAS YOUR UNDERSTANDING OF NEW UNDERSTANDING OF THE EVENT THAT CAUSED YOU TO CHANGE THIS EVENT? YEAH.
DOES, DOES WHAT'S UP THERE? DOES THAT START TO GET AT THAT, I MEAN, RIGHT.
BUT I THINK PART OF IT, WE'RE GONNA HAVE TO SORT OF, YOU DEVELOP OURSELVES TO TALK TO PEOPLE.
YOU'RE GONNA HAVE TO TALK TO PEOPLE.
I MEAN, IT'S, IT'S NOT SOMETHING YOU CAN ASK IN A QUESTION BECAUSE THEY'RE GONNA HAVE TO START TALKING TO YOU OR SENDING INFORMATION BACK TO YOU AND THINKING IN THEIR OWN MIND AND RECOUNTING THE EVENT.
HOPEFULLY, WHILE IT'S STILL CLEAR IN THEIR MIND, OH, THIS PERSON CALLED ME FROM HERE AND SAID, THIS IS HAPPENING HERE.
AND THEN I'M SAYING, WHOA, THAT AFFECTS THIS OVER HERE AND THIS OVER HERE.
I MEAN, I, I THINK WHAT, WHAT I'M THINKING IS A PART OF WHAT YOU'RE SAYING, AND I DON'T KNOW THE ANSWER TO THIS, UM, IS YOU, YOU CAN LOSE CONTROL OF AN EVENT, RIGHT? BECAUSE EVENTS ARE HAPPENING
[00:40:01]
FASTER THAN YOU'RE ABLE TO REACT AND MANAGE, AND THEN THAT CAN SPIRAL BECAUSE THEY THEN YOU'RE, YOU'RE MISSING THINGS.AND NOW THOSE THINGS ARE STARTING TO AFFECT YOU AGAIN.
RIGHT? AND SO, I, YOU KNOW, DID WE, DID WE LOSE CONTROL OF THIS EVENT? I DON'T KNOW.
UM, BUT THAT'S WHAT WE'RE GONNA FIND OUT.
SO WE'RE, WE'RE NOW ON THE BULLET THAT SAYS WHEN IT BECAME EVIDENT, I THINK, OR DID WE DO THAT ONE? NO, WE DID THAT ONE.
SO WE'RE NOW ON, ON, UM, A SERIES OF QUESTIONS ABOUT RESOURCES, UM, AND IN PREPARATION.
SO, UH, WE, WE'D LIKE TO KNOW, DID WE HAVE ADEQUATE RESOURCES, UH, STOCKPILED TO, TO DEAL WITH THE VARIOUS ASPECTS, ASPECTS OF THE EVENT, SNOW, ICE REMOVAL, BACKUP GENERATORS, BACKUP DRINKING WATER SUPPLIES, SHELTERS FOR THE HOMELESS.
TH THIS WILL GO BACK IN TO SOME EXTENT TO THE MITIGATION QUESTION AND HOW THE COMMUNITY WANTS TO SPEND RESOURCES POTENTIALLY IN THE FUTURE TO BE READY TO, UH, MORE READY TO MITIGATE THESE TYPES OF EVENTS WITH MORE OF A, UH, STOCKPILE OF, OF THE THINGS THAT YOU WOULD NEED IN THIS TYPE OF EMERGENCY OR SOMETHING THAT WAS SIMILAR TO THIS, UM, WHAT RESOURCES WERE LACKING.
UH, AND, UH, IF THERE WAS LACK OR NEED, YOU KNOW, WHY, WHY WAS THAT? WAS THAT, UM, WELL, WITHOUT READING INTO THAT, JUST LET THEM, LET THEM HELP US UNDERSTAND WHY THAT WAS, UM, WAS TRAINING OR WHAT TRAINING WAS CONDUCTED FOR EMERGENCY MANAGEMENT PERSONNEL AND EMERGENCY RESPONDERS.
AND IF SO, WAS WHEN WAS THAT TRAINING LAST CONDUCTED? SO IMPORTANT, NOT JUST TO HAVE A PLAN, BUT TO TRAIN TO IT.
SO WE NEED TO UNDERSTAND WHAT KIND OF TRAINING PROGRAM THERE IS FOR PEOPLE WHO WERE INVOLVED IN THESE, UH, AND WHAT THE SCHEDULE WAS.
UM, IN FACT, I, LET'S ADD ON TO THAT, SINCE I'M THINKING ABOUT THIS IN REAL TIME TOO.
WE, LATER ON, WE'RE GONNA ASK FOR THEM TO PROVIDE US WITH A, A, A THREE YEAR BACK, LOOK BACK, UH, OF, OF WHEN SOMETHING TOOK PLACE.
I THINK IT'D BE HELPFUL HERE, OR MAYBE, YEAH, IT'S IN THAT NEXT QUESTION FOR US TO GET A THREE YEAR LOOK BACK ON THE TRAINING SCHEDULE FOR EMERGENCY, NOT JUST THE LAST TIME, BUT A A THREE YEAR LOOK BACK NOW.
SO THIS IS ON THE ONE ABOVE THAT, WHERE IT SAYS, WHAT TRAINING WAS CONDUCTED IN, IF SO, INSTEAD OF SAYING, AND IF SO, WHEN WAS THE LAST TRAINING CONDUCTED? SAY, AND IF SO, PLEASE PROVIDE A THREE YEAR LOOK BACK ON THE TRAINING SCHEDULE OR SOMETHING LIKE THAT,
AND THEN THAT FOLLOWS ON WITH THE NEXT QUESTION, NOT ONLY TRAINING FOR THE INDIVIDUALS, BUT THEN YOU NEED TO EXERCISE IT WITH REALISTIC SCENARIOS.
AND SO WE'D LIKE TO GET A THREE YEAR LOOK BACK ON WHETHER AND, AND HOW THEY EXERCISED, UH, THE, THE EMERGENCY PLAN.
WHAT LIAISON ACTIVITIES WERE CONDUCTED WITH STATE EMERGENCY MANAGEMENT STAFF AND OTHER LOCAL EMERGENCY MANAGEMENT PERSONNEL.
WHAT COORDINATION TOOK PLACE WITH OTHER ORGANIZED VOLUNTEER GROUPS AND BUSINESSES DURING THE EMERGENCY IDENTIFY WHICH ORGANIZATIONS AND BUSINESSES EFFORTS WERE COORDINATED WITH? AND, AND WHAT PURPOSE WAS TO BE ACHIEVED? UH, WHAT IS THE DIVISION OF RESPONSIBILITY BETWEEN COSA C P S AND SAS TO PROVIDE PUBLIC INFORMATION DURING AN EMERGENCY? AND HOW ARE THESE RESPONSIBILITIES COORDINATED BETWEEN THESE ENTITIES? I THINK THIS IS ONE OF THE MORE IMPORTANT QUESTIONS THAT WE'RE ASKING.
UM, JUST BASED ON WHAT I'VE SEEN SO FAR, UH, THERE WAS CONFUSION, UH, ON THIS POINT AMONG THE ENTITIES.
AND AS A RESULT, UH, THOSE OF US IN THE PUBLIC, PUBLIC WERE VERY CONFUSED,
SO, UH, YOU KNOW, I THINK, SO I, I THINK WE NEED TO KNOW ONE, WHAT WHAT WAS THE, WHAT SHOULD HAVE HAPPENED? WHO WAS RESPONSIBLE FOR DOING WHAT, AND THEN WHAT ACTUALLY HAPPENED? UM, AND, AND THAT'S WHAT THAT THAT QUESTION IS DESIGNED TO GET AT.
WHEN THE E O C WAS ACTIVATED FOR THIS EVENT, DID ITS ACTIVATION
[00:45:01]
TRIGGER ANY PROTOCOLS IN TERMS OF COMMUNICATING WITH THE PUBLIC? AND IF SO, WHAT PROTOCOLS WERE TRIGGERED? WHAT INFORMATION WAS COMMUNICATED TO THE PUBLIC? AND HOW AND WHY WAS COMMUNICATION WITH THE PUBLIC SO SPORADIC AND IN INACCURATE? SO, UM, YOU KNOW, A SERIES OF QUESTIONS THAT ARE ON EVERYBODY'S MIND ABOUT WHY THEY DIDN'T KNOW MORE SOONER THAT WAS MORE ACCURATE ABOUT WHAT WAS HAPPENING.UM, BECAUSE AGAIN, UH, ONE OF THE SORT OF BASIC ASSUMPTIONS IN THE PLAN IS THAT THE COMMUNITY WILL HAVE ACCURATE INFORMATION SO THAT THEY CAN PREPARE THEMSELVES.
BECAUSE PART OF THIS IS YOU HAVE TO, YOU KNOW, YOU, YOU, WE HAVE TO ALL TAKE SOME PERSONAL RESPONSIBILITY TO MAKE SURE WE HAVE THE RIGHT SORTS OF, UH, THINGS IN OUR HOMES FOR THIS TYPE OF AN EMERGENCY, ET CETERA.
AND, UH, IF WE DON'T HAVE ACCURATE INFORMATION, THEN PEOPLE AREN'T GONNA BE AS PREPARED AS THEY SHOULD.
SO THAT'S A, THAT'S AN IMPORTANT PIECE OF THIS.
UM, WHAT STEP STEPS WERE TAKEN, UH, AND WHEN TO PROVIDE ADEQUATE SAFETY NET SERVICES FOR COMMUNITY TEAM MEMBERS DURING THE EVENT, THE EVENT.
SO THIS IS EVERYTHING FROM, YOU KNOW, SHELTERS TO MORE FOOD FOR PEOPLE, UH, WHO WERE GOING TO, TO NEED IT, UM, ET CETERA, WATER, UH, THOSE, THOSE TYPES OF THINGS.
AND AGAIN, THEY MAY ANSWER THIS AS A ANSWER TO ANOTHER QUESTION, BUT WE WANNA SPECIFICALLY HAVE A SECTION THAT SAYS SAFETY NET.
AND, AND WHAT DID WE DO TO DEAL WITH THE, THE MEMBERS OF OUR COMMUNITY THAT DEPEND ON THAT? WHY WAS THERE NOT MORE AGGRESSIVE ACTION FROM COSA TO CONSERVE POWER DURING THE EMERGENCY? SO, YOU KNOW, LIGHTS ON DOWNTOWN, TURNING DOWN THERMOSTATS IN BUILDINGS.
AS WE KNOW, WHEN WE GET INTO THESE SITUATIONS, WE'RE HAVING BROWNOUTS AND ROLLING BLACKOUTS EVERY, YOU KNOW, WATT COUNTS.
AND, AND IT WAS OBSERVED THAT MAYBE, YOU KNOW, WE, WE DIDN'T DO EVERYTHING WE COULD HAVE FROM A GOVERNMENT PERSPECTIVE TO BE A PART OF THAT AND SET THE EXAMPLE.
SO HOW DID THEY LOOK AT THAT? AND THEN, UM, SOME POST-EVENT QUESTIONS, UH, AND, UM, I'M GONNA DO A NO NOTICE HERE.
LISA, DO YOU WANNA GO THROUGH THESE? SURE.
UH, THIS IS, UM, KIND OF MY BRAINSTORM AND MY APPROACH IN TRYING TO GET TO A LOT OF THE QUESTIONS ABOUT THE LESSONS LEARNED.
UH, SO IN MY MIND, LOOKING AT THESE QUESTIONS IN PARTICULAR, WHEN WE'RE TALKING ABOUT THE UNEXPECTED REV EVENTS DURING THE EXECUTION AND HOW THEY WERE MANAGED, I THINK THAT TIES INTO SOME OF THESE COMMUNICATION PIECES.
IT'S REALLY ABOUT WHAT THE PLAN WAS, WHAT ACTUALLY HAPPENED, IF THERE WERE THINGS THAT WERE UNEXPECTED IN BETWEEN THERE, GETTING TO THE IDENTIFICATION OF WHAT THEY ARE SO THAT WE CAN BE ABLE TO ALLOW THE ENTITIES TO BE MORE PROACTIVE ON NOT REPLICATING THOSE UNEXPECTED THINGS THAT THERE IS CONTROL OVER RECOGNIZING THAT THERE ARE OTHER ASPECTS THAT THERE AREN'T ANY CONTROL OVER.
UM, SO, UM, I ASKED SPECIFICALLY ABOUT WHAT WAS UNEXPECTED, BECAUSE THAT MAY HIT SOME OF THESE TRIGGERING EVENTS, REED, THAT YOU WERE REFERRING TO, UM, THAT HELP A KALEIDOSCOPE EFFECT.
OTHERWISE, JUST LESSONS LEARNED.
I THINK THAT EVERY ENTITY NEEDS TO HAVE THE OPPORTUNITY TO JUST KIND OF, IN ITS OWN RIGHT, LET US KNOW WHAT IT IS THAT YOU'VE DISCOVERED AND THAT YOU'VE LEARNED ABOUT THE PROCESSES AND REFINEMENTS THAT CAN BE MADE.
I'M ALSO VERY INTERESTED IN WHAT WENT WELL, BECAUSE THAT'S ALSO VERY IMPORTANT IN THIS PROCESS.
SO HAVING AN UNDERSTANDING OF WHAT BROKE, IF YOU WILL, WHAT WORKED WELL, AND WHAT COULD BE REFINED AND, AND MADE BETTER.
UH, THAT'S WHERE I'M, I'M ASKING FOR THE OPPORTUNITIES FOR THE ENTITIES TO LET US KNOW IN THEIR, IN THEIR OWN EXPERIENCE WHAT THEY FELT COULD BE THE ASPECTS FOR THAT.
UM, AND AGAIN, FOR ME, THE ISSUES ABOUT WHAT'S WITHIN YOUR CONTROL AND WHAT'S NOT WITHIN YOUR CONTROL ARE SIGNIFICANT BECAUSE WE'RE NOT LOOKING TO HOLD SOMEONE ACCOUNTABLE BEYOND WHAT IT IS THAT THEY CAN BE ACCOUNTABLE FOR.
SO I, I THINK THAT THAT'S JUST KIND OF, TO ME, THAT'S AN OBVIOUS SET OF CIRCUMSTANCES.
IF IT WAS TIED TO COVID, I THINK THAT GOES BACK TO MY KIND OF PARSING OUT.
THERE MAY BE COMPLICATIONS TO THE ISSUES BECAUSE THERE WERE LAYERS OF ISSUES AND ASKING ABOUT THE COLD WEATHER EVENT MAY BE VERY SEPARATE AND DISTINCT FROM SOME OF THEIR ASPECTS THAT MAY HAVE GONE, UM, SMOOTHLY OR NOT GONE SO WELL IN THE IDEA OF SERVICE DELIVERY AND THE ABILITY TO ADDRESS THOSE CIRCUMSTANCES.
UM, SO THERE IS SOME REDUNDANCY.
[00:50:01]
METHOD OF ASKING THE QUESTION, UM, MANY DIFFERENT WAYS.UM, IT'S A LOT EASIER WHEN YOU'RE NOT DOING IT ON PAPER AND YOU'RE ACTUALLY HAVING A CONVERSATION.
UM, SO, UH, FORGIVE THE REDUNDANCIES.
I'M FINE WITH HAVING REDUNDANCIES PULLED OUT, AND I'M VERY INTERESTED IN RECOMMENDATIONS AND IN THAT LEARNING EXPERIENCE, WHAT IT IS THAT, UM, E O C SAYS, HEY, WE, THESE ARE THINGS THAT WE LEARNED FOR OURSELVES, AND THESE ARE THE THINGS THAT, THAT WE'RE GONNA LOOK AT IN IMPLEMENTING AND RECOMMENDATIONS TO MOVE FORWARD IN THIS PROCESS.
UM, WHO BETTER TO UNDERSTAND WHAT THEY NEED THAN THE PERSON WHO'S HAVING TO LIVE IT AND GO THROUGH THE EVENT? UM, SIMILARLY WITH THAT IS THE, UH, IN ADDITION TO THE RECOMMENDATIONS ABOUT THE PROCESS TO INCREASE SUCCESS, IS AT WHAT POINT DO YOU BELIEVE, UM, THERE CAN BE OR SHOULD BE, UH, WHAT, WHAT DO YOU THINK CAN OR SHOULD BE DONE IN ORDER TO IMPROVE THE EFF EFFICACY FOR NEXT TIME? THIS IS GONNA BE PART OF THE, HOW DO WE BETTER COMMUNICATE, OR WHO NEEDS TO BETTER COMMUNICATE WITH US SO THAT WE CAN ALL BE WORKING MORE EFFICIENTLY IN THAT PROCESS.
UM, SO THAT, FOR ME IS A LESSON LEARNED, DRILLED DOWN MORE ON THE COMMUNICATIONS, NOT ONLY IN BETWEEN AGENCIES AND ENTITIES, BUSINESS ORGANIZATIONS, BUT THEN TRANSITIONING INTO THE ACTUAL COMMUNICATIONS THAT CAME OUT INTO THE PUBLIC AND WHAT IT IS THAT THE PUBLIC MAY HAVE BEEN ABLE TO, TO DO UNDER A BETTER EDUCATION THAT WOULD'VE ALSO HELPED THE SITUATION AS OPPOSED TO EXACERBATE THE SITUATION.
THAT'S KIND OF THE HIGH GLOSS ON THOSE.
WAIT, LET'S SEE IF WE GOT ANY OTHER COMMENTS FROM THE SIDE HERE.
UM, REED? NO, I, I THINK THAT IF WE'VE GONE THROUGH ALL OF IT, I DON'T KNOW IF YOU WERE GONNA TAKE QUESTIONS FROM THE ENTIRE, I WOULDN'T HOLD UNTIL EVERYBODY ELSE ASKS THE QUESTIONS.
I JUST WANTED TO MAKE SURE, ED, YOUR GROUP HAD OKAY.
LET, LET'S START DOWN HERE WITH, WITH MAN WILL COME AROUND, UH, KIND OF GIVE HIM SOME FEEDBACK, THOUGHTS, WHATEVER.
UM, A AS PREDICTED HAVING, UH, BOTH OF YOU ON THIS COMMITTEE, UH, IS, UM, IS A GODSEND.
UH, YOU KNOW, UM, I, I SAID EARLIER THAT, UM, YOU KNOW, MY EXPECTATION AND PEOPLE'S EXPECTATIONS WAS THAT WE WERE GONNA ASK INCISIVE DIRECT QUESTIONS, UH, THAT REALLY GOT DOWN TO THE ROOT CAUSE OF, OF A LOT OF THESE PROBLEMS. AND I THINK THAT, UH, I THINK THAT YOU'VE HIT THAT GOAL AND EXCEEDED EXPECTATIONS.
AND, UM, AT THE RISK OF OFFENDING, OF OFFENDING YOU, UH, BY ADDING JUST A FEW MORE ORNAMENTS TO THIS TREE, UM, I, I'M, I'M GONNA SUGGEST THAT AS I'M THINKING THROUGH THIS, THE WORD FIRST RESPONDERS, I THINK IS EXPANDED DURING AN EMERGENCY LIKE THIS TO INCLUDE TOW TRUCK DRIVERS.
UM, AND WE HAD A LOT OF CAR ACCIDENTS, UH, AND A LOT OF VEHICLES STUCK.
UM, AND OUR, OUR ROADS WERE DEADLY.
I, I KNOW THAT FOR A FACT BECAUSE I ALMOST CRASHED A FEW TIMES AS I WAS DELIVERING FIREWOOD TO MY HOMEOWNERS.
UM, I, I REALLY WANT TO KNOW, UM, WHETHER OR NOT THERE'S PROTOCOLS FOR, UM, DISPATCHING, UH, TOW TRUCK DRIVERS, UM, IN A DIFFERENT WAY WHEN WE'VE GOT A COMPLETE FREEZE OVER THE CITY, UM, THAN THE WAY IT USUALLY IS HANDLED AS FAR AS DISPATCHING WHEN THE WEATHER'S GOOD.
I THINK THAT THERE ARE PROTOCOLS OUT THERE FOR THAT, AND I, I'D BE CURIOUS TO SEE WHETHER OR NOT THOSE PROTOCOLS WERE, WERE ACTIVATED.
AND, UM, AND THE REASON IS, IS BECAUSE THOSE TOW TRUCK DRIVERS AREN'T JUST FIRST RESPONDERS WHEN, WHEN THAT HAPPENS.
BUT THEY'RE SAN ANTONIANS TOO.
AND, UM, WE NEED TO MAKE SURE THAT OUR, OUR FIRST RESPONDERS ARE AS SAFE AS EVERYBODY ELSE.
QUESTION NUMBER TWO IS WHEN IT DOES COME TO ALL FIRST RESPONDERS, UNIFORMED OR NOT, UM, DID WE HAVE ANY, LET, LET ME JUST, LET'S, YES, SIR.
I'D LIKE TO GET THE WORDING OH, YEAH, YEAH.
ON THIS SO SHE CAN, YOU'RE NOT A COURT REPORTER, TRANSCRIPTIONIST AND
I THINK SHE'S DOING THREE JOBS RIGHT NOW, TO TELL YOU THE TRUTH.
AND IT, WHETHER THEY WERE IMPLEMENTED, UM, AND WHEN, AND WHY OR WHY NOT.
UM, THE OTHER ONE IS, UH, TO THE EXTENT THAT, THAT WE DO DEPLOY FIRST RESPONDERS OF ALL FLAVORS, UM, AND, AND
[00:55:01]
UNIFORM COLORS, WE, UM, I, I'M WONDERING WHETHER OR NOT THERE WERE ANY SAFETY INCIDENTS OR INJURIES, UH, TO OUR OWN, UH, RESPONDERS, RIGHT? OR THE FOLKS THAT WERE WORKING WITH E O C.UM, SHOULD WE EVER HAVE AN EMERGENCY LIKE THIS ARISE AGAIN? DID WE LEARN ANY LESSONS ABOUT MAKING SURE THAT THE MEN AND WOMEN WHO ARE RESPONDING ARE SAFER THAN NOT? RIGHT? SO, BECAUSE WE WANT THOSE SAN ANTONIANS TO GET HOME SAFELY TO THEIR LOVED ONES, AT THE END OF THE DAY, AND, UH, I REMIND FOLKS THAT WHILE THOSE FOLKS ARE OUT ON THE STREETS HELPING, YOU KNOW, ALL OF OUR FAMILIES, THEY ALSO HAD FAMILIES WHO WERE FREEZING THEIR TAILS OFF AND WHO WERE SCARED AND, AND ANXIOUS.
AND SO, I, I, I WANNA MAKE SURE THAT, UM, WE DO WHATEVER WE CAN TO, TO MAKE SURE THAT THE JOB OF BEING A FIRST RESPONDER IS EASY OR NOT HARDER, RIGHT? UM, AND THEN LASTLY, UM, I, I, I KNOW THAT THE EEO, THE E O C RUNS TABLETOP EXERCISES TO DEVELOP.
UM, YOU KNOW, THEY, THEY HAVE HYPOTHETICALS THAT THEY THEN, YOU KNOW, UM, ALL PLAN AROUND THOSE HYPOTHETICALS AND NOT NECESSARILY PLAN, BUT THEY, THEY DEPLOY AROUND THE TABLE, YOU KNOW, THEIR HYPOTHETICAL RESPONSES ON HOW TO ADDRESS, UH, THESE PROBLEMS, UM, THAT MAY ARISE IN THE FUTURE.
TO WHAT EXTENT DID WE, UH, AND WHEN DID WE HAVE ANY TABLETOP EXERCISES WHEN IT COMES TO, UM, FREEZING EVENTS? AND I THINK YOUR, YOUR QUESTION UP THERE WAS PERFECT.
UM, AS FAR AS, YOU KNOW, WHAT TRAINING WAS THERE? I'M SPECIFICALLY WANTING TO KNOW, YOU KNOW, ABOUT TABLETOP EXERCISES, RIGHT? AND WHAT CONCLUSIONS AND LESSONS WERE LEARNED FROM THOSE EVENTS, AND HOW DID OUR RESPONSE MATCH, UM, THE LESSONS LEARNED FROM THOSE TABLETOPS, UM, THAT HAPPENED AT THE E O C.
LASTLY, AND THEN I'LL, I'LL PASS IT ON.
UM, DO WE BENCHMARK OTHER CITIES AS FAR AS THEIR BEST PRACTICES? I'M ASKING THIS BECAUSE THERE'S A LOT OF SAN ANTONIO WHO, WHO WEREN'T BORN HERE, BUT WHO ARE, UM, IMPORTS FROM, UH, YOU KNOW, MILWAUKEE, UH, FROM CHICAGO, CINCINNATI, RIGHT? UM, AND I'VE GOT A LOT OF THOSE LIVING IN MY DISTRICT WHO'VE COME TO ME AND TOLD ME THINGS LIKE, THIS NEVER HAPPEN IN CINCINNATI, RIGHT? THINGS LIKE THIS NEVER HAPPENED TO ME IN GLEN, ILLINOIS, RIGHT? AND SO I, I THINK IT'S IMPORTANT TO FIGURE OUT IS THAT JUST BECAUSE IT HAPPENS SO OFTEN UP THERE, THAT THOSE UTILITIES AND THOSE, YOU KNOW, CITIES JUST HAVE THE MUSCLE MEMORY TO DEVELOP IT.
BUT ARE THERE OPPORTUNITIES FOR A HOT CITY LIKE SAN ANTONIO TO LEARN SOME BEST PRACTICES THAT ARE WITHIN OUR REACH, RIGHT? UM, AND, UM, THAT WOULDN'T BREAK THE BANK NECESSARILY FOR US TO ADOPT IN, IN THE FUTURE.
AND SO, UM, I WILL TELL YOU, FOR EXAMPLE, AS I WAS DRIVING AROUND, UM, TOWN THOSE THREE OR FOUR DAYS, LIKE I SAID, DELIVERING FOOD AND BLANKETS AND, AND FIREWOOD, UM, MY LITTLE TRAILER THAT I WAS PULLING IN, MY TRUCK WAS SLIPPING A LOT ON, YOU KNOW, ANY OVERPASS OR BRIDGE.
AND I STOPPED A FEW TIMES TO LOOK AND NO SAND, NO SALT, RIGHT? AND I GET IT, WE DON'T, WE DON'T STOCK SALT IN LARGE AMOUNTS BECAUSE, YOU KNOW, WHEN WOULD WE NEED IT? BUT IF SAN ANTONIO HAS AN ABUNDANCE OF ANYTHING, IT'S SAND.
UH, AND I WAS JUST SITTING THERE THINKING, REALLY, THIS IS NOT ONE OF THOSE THINGS THAT WE DO.
AND IT WASN'T LIKE THE FIRST DAY OF THE FREEZE.
THIS WAS THE THIRD OR FOURTH DAY OF THE FREEZE, AND WE STILL HAD THIS PROBLEM.
AND SO, UM, I'M WONDERING, YOU KNOW, WHETHER OR NOT THAT'S A BEST PRACTICE FOR ALL TEXAS CITIES, AND SOMEHOW WE JUST FORGOT TO POUR SAND OR SPREAD SAND OUT THERE.
OR DID WE PICK AND CHOOSE, YOU KNOW, THE BIG HIGH BRIDGES VERSUS THE LOW ONES? UM, OR DO WE JUST PICK THE ONES THAT COUNCILMAN PALS WAS GONNA DRIVE OVER, UH, IN THE HOPES THAT
I'M IN ADVANCE, IN ADVANCE OF ME, RIGHT? UM, ANYWAY, UH, I I, I'M DONE THERE.
UM, FIRST OF ALL, I WANNA SAY I'M S SO IMPRESSED WITH THE QUESTIONS THAT, THAT YOU BROUGHT FORWARD, AND WHEN I RAISED MY HAND, UH, A MINUTE AGO, IT WAS TO SAY, UM, CAN WE PLAGIARIZE THE LAST, UH, THE AFTER, UH, EVENT QUESTIONS? UH, YOU KNOW, REID AND I DID, I I THINK WE DID A THOROUGH JOB OF DURING THE EVENT AND IN ADVANCE OF THE EVENT FOR C P S, BUT, UM, WE SORT OF, UH, STOPPED THERE FOR THE MOMENT AND WE'RE GONNA GO BACK AND DO AFTER.
SO, UM, AFTERWARD, I THINK REID AND I WILL, WILL CONSIDER, UH, SOME OF THESE QUESTIONS.
UM, I THINK, UH, ONE OF MY FIRST COMMENTS IS EARLY ON, YOU USED THE DATE FEBRUARY 21, RIGHT? AND ISN'T IT, WASN'T IT SOONER FEBRUARY, FEBRUARY OF 20 UP TO THE YEAR 21? OH, I'M SORRY.
YEAH, SO I WASN'T SPECIFIC ON THE START DATE BECAUSE I, TO THE REACH POINT, I'M NOT SURE WE NEED AN AN APOSTROPHE.
WE ACTUALLY GO WHEN THE ACTUAL START DATE
[01:00:01]
THAT, THAT I PULL, WHICH MIGHT NEED CORRECTING, UH, I JUST SET THE EVENT BETWEEN THE NINTH AND THE 19TH.BECAUSE THAT'S KIND OF TAKES IN THE TAILS.
AND WHEN PLANTING, WE, WE COULD CLEARLY SEE A WEATHER EVENT COMING ON THE, AND THE WEATHER CHANGING ON THE NINTH, AND CLEARLY BY THE 19TH WE WERE OUT OF IT.
UH, AND THAT'S THOSE DIFFERENT COLORS THAT WE PUT ON THERE.
IF, IF THAT NEEDS TO BE CHANGED, THEN LET'S, LET'S DO IT.
BECAUSE BACK TO YOUR POINT ON THE TIMELINE, THAT'S GONNA BE REALLY IMPORTANT.
THAT TIMELINE PROBABLY NEEDS TO BE BETWEEN THE NINTH AND THE 19TH.
AND THAT'LL BE ALL SELF-CORRECTING AS WE GET MORE INFORMATION ABSOLUTELY.
SO WE'RE ALL TOGETHER ON THAT.
YEAH, NO, AND THEN WE CAN LINE EVERYTHING UP.
UH, AND, UH, ADDING ON TO COUNCIL OZ'S QUESTION ABOUT THE TABLETOP EXERCISES FOR, FOR FREEZES.
UH, I'D, I'D BE, I'D LIKE TO KNOW ABOUT TABLETOP EXERCISES FOR POWER OUTAGES OR EXTENDED, UH, POWER OUTAGES.
DID YOU INCLUDE THAT? YOU MAY HAVE WELL, YEAH, THE, THE, MAYBE THE, THE PREVIOUS QUESTION WASN'T SPECIFIC ENOUGH, BUT IT, UH, CAN WE GO BACK UP WHERE, ASK ABOUT EXERCISES? YEAH, I THINK IT IS DOWN, FURTHER DOWN RIGHT IN HERE.
UM, WHERE, WHERE IS IT NO FURTHER DOWN.
TRAIN, RIGHT? SO WHAT EMERGENCY EXERCISES HAVE BEEN CONDUCTED? SO I THINK THAT WE, THAT COVERS IT.
I THINK WE CAN SORT OF, UM, MAYBE BE MORE SPECIFIC TO, WE COULD, WE COULD ADD WHAT EMERGENCY EXERCISES HAVE BEEN CONDUCTED IN THE PAST THREE YEARS ASSOCIATED WITH WINTER STORM POWER LOSS AND WATER.
UM, SYSTEM FAILURE IS WHAT YOU USED AS YOUR REFERENCE.
WATER SYSTEM FAILURE, IF THAT ADDRESSES WHAT YOU'RE SAYING.
UM, AND THEN I HAVE A, A HANDFUL OF, UH, QUESTIONS FOR YOUR CONSIDERATION.
UH, UH, SHORTLY AFTER WE FORMED THE GROUP, I MET WITH, UH, A NUMBER OF VOLUNTEERS WHO PROVIDED AID TO PEOPLE IN NEED AT THE TIME.
AND THEY HAD, UM, THEY HAD A NUMBER OF QUESTIONS FOR THE CRISIS RESPONSE, UH, ON BEHALF OF THE, THE CITY.
AND MANY OF THOSE QUESTIONS YOU'VE ALREADY CAPTURED.
SO I'M REALLY GLAD TO, TO SEE THAT THERE WERE JUST A COUPLE MORE SURE.
THAT THEY WOULD LIKE FOR YOU TO, TO CONSIDER.
UH, ONE OF THEM HAS TO DO WITH, UH, COORDINATING, YOU TALKED ABOUT COORDINATING WITH OTHER GOVERNMENTAL AGENCIES.
ALSO ASKED ABOUT COORDINATING WITH, UH, DELEGATE AGENCIES, OR, I'M NOT QUITE SURE WHAT, WHAT THE PHRASE IS FOR IT, BUT, UH, FOLKS LIKE, UH, HAVEN FOR HOPE, OR ORGANIZATIONS THAT WOULD PROVIDE EMERGENCY SERVICES AT THE TIME.
SO I THINK WE HAVE A QUESTION ON THAT.
UM, LET ME, IT WAS, UH, WHAT COORDINATION TOOK PLACE WITH ORGANIZED VOLUNTEER GROUPS, BUSINESSES DURING THE EMERGENCY IDENTIFY WHICH ORGANIZATIONS AND BUSINESS EFFORTS WERE COORDINATED WITH, UH, WHICH WERE COORDINATED WITH, AND WHAT PURPOSE DID THEY ACHIEVE? SO WE CAN ELABORATE ON THAT PARTICULAR QUESTION.
I WAS TRYING TO CAPTURE ALL THE NGOS.
AND THAT'S EXACTLY WHAT THEY WERE.
UM, WHAT THEY WERE, I WOULD SUGGEST THE WORDING SOCIAL SERVICE ORGANIZATION, IF THAT'S ACCEPTABLE.
UH, THERE, THERE WERE A LOT OF THE SAME QUESTIONS ABOUT, YOU KNOW, COMMUNICATION WITH THE PUBLIC AND THEN COMMUNITY RESOURCES SUCH AS AIRPORT POLICE, UH, APPEAR TO HAVE BEEN, OR, YOU KNOW, OTHER POLICE OFFICERS APPEAR TO HAVE BEEN UNUSED OR UNDERUTILIZED DURING THE STORM.
UM, HOW WERE RESOURCES LIKE PD AND PUBLIC WORKS DEPLOYED? OKAY.
ONE OF THE COMMUNITY MEMBERS, UH, TOLD ME THAT THEY SAW PD, UH, MAKING SURE PEOPLE DIDN'T GET ON, UH, ON BRIDGES OR FREEWAYS.
[01:05:01]
SO THEY, THEY SPENT, UH, THAT THAT'S HOW OUR P THEY SAW THAT THAT'S HOW OUR PD WAS BEING DEPLOYED.AND SO THEY WONDERED IF THAT WAS THE BEST USE OF, OF PD.
SO THAT WAS A, A QUESTION WE GOT, UH, WHY WERE VIA BUSES NOT USED AS MOBILE WARMING SITES WAS ANOTHER QUESTION.
AND, AND THE REST OF THEM YOU'VE, YOU'VE CAPTURED, SO THANK YOU.
ON, ON THE, OH, NO, I HAVE ONE MORE.
UM, HOW DO THE CITY'S PROTOCOLS, EMERGENCY PROTOCOLS ACCOUNT FOR MEMBERS OF THE COMMUNITY WITH DIFFERING LEVELS OF VULNERABILITY? SO IF THERE IS COMMUNICATION OUT, UH, YOU KNOW, WHAT? I THINK THEY'RE THINKING ABOUT PEOPLE WHO MIGHT BE SENIORS OR, OR HOME BOUND, UH, PEOPLE WHO MAY NOT HAVE HOMES, UM, OR LOWER RESOURCES, ET CETERA.
I THINK THAT'S, THAT'S A GOOD QUESTION.
AND IT'S, UH, RELATED TO THE SAFETY NET QUESTION.
SO WE CAN PROBABLY GROUP THAT WITH THAT ONE.
UM, I, I WOULD SAY, IF I COULD, ON, ON THE THIRD QUESTION FROM THE BOTTOM, UM, I JUST WANNA MAKE SURE IF I'M PUT MYSELF IN THE CHAIR OF SOMEBODY FROM COSA READING THAT, THAT IT'S, IT'S SPECIFIC ENOUGH THAT THEY KNOW WHAT WE'RE TALKING ABOUT.
SO, UM, UH, IT'S NOT JUST HOW THEY WERE DEPLOYED, RIGHT? I MEAN, THERE'S, THERE'S AN, THERE'S A, THERE'S A, UH, SO, SO LET ME JUMP IN HERE IF I COULD.
I THINK WHAT ANNA'S TALKING ABOUT IS THERE'S CERTAIN, UH, RESPONSIBILITIES FOR THE CITY, UH, AGENCY SUCH AS, YOU KNOW, FIRE, POLICE, PUBLIC WORKS, AND THOSE ALL HAVE TO FIT IN TO THIS EMERGENCY PLAN.
AND, AND IF MY VERY BRIEF READ READING OF IT IS THERE ARE ROLES FOR THOSE, AND I GUESS WHAT ANNA IS SAYING IS, DO THOSE ROLES NEED TO BE REVIEWED AND MAYBE CHANGED MM-HMM.
AND AGAIN, I'M DRAWING FROM MY CONVERSATION WITH THE MEMBERS OF, OF THE COMMUNITY WHO BROUGHT THIS UP.
AND, UH, THEY, THEY FELT THAT THERE WERE OTHER RESOURCES OUT THERE THAT MAYBE WEREN'T UTILIZED, AND THEY SPECIFICALLY POINTED TO THESE TWO, UH, THESE TWO DEPARTMENTS, RIGHT? MM-HMM.
WHAT IS THE ROLE OF THESE ORGANIZATIONS? AND IS THAT ROLE APPROPRIATE? AND, AND BACK TO THE FACTS, WERE THEY USED APPROPRIATELY OR WERE THEY, WERE THEY USED IN A MANNER THAT DID NOT FOLLOW THE PLAN, OR WAS THE PLAN NOT RIGHT? I, I THINK, WELL, YEAH.
I THINK THEIR TAKEAWAY IS IN, IN, IN, IN JUST A COUPLE OF WORDS IS THAT THERE'S A LOT OF RESOURCES THE CITY HAS THAT DIDN'T SEEM TO BE UTILIZED.
AND THIS WAS ME TALKING TO THE VOLUNTEERS WHO ENDED UP DOING A LOT OF THE WORK THAT THEY THOUGHT THAT, YOU KNOW, IT SHOULD HAVE BEEN MORE ORGANIZED.
AND, AND SO I, I WANT TO CAPTURE THAT.
'CAUSE AGAIN, IF I'M, IF I'M SITTING IN, IN THE CITY'S CHAIR, IT, IT HELPS ME FOCUS MY RESPONSE.
SO I THINK IF WE SAID SOMETHING LIKE THERE IS A PERCEPTION IN THE COMMUNITY THAT, UH, THAT, UH, THAT, UH, UH, COMMUNITY, UH, COSA, GOVERNMENT RESOURCES, WERE NOT FULLY EMPLOYED, NOT EMPLOYED, WE'RE NOT, WE'RE NOT, UM, WELL, I THINK THE WORDS APPROPRIATE ARE IN LINE WITH THE RESPONSE, UH, DOCUMENT OR HOW THEY SHOULD BE EMPLOYED.
AGAIN, WE HAVE TO GO BACK TO THE IS OR WAS HOW, WHAT ACTUALLY HAPPENED.
DID THESE AGENCIES, WERE THEY USED ACCORDING TO THE PLAN? AND IF THEY WERE USED ACCORDING THE PLAN, IS THE PLAN APPROPRIATE? DID IT COVER THESE THINGS? IF, IF THE PLAN SAYS THAT THE, THAT THE, UH, SS A P D, THEIR NUMBER ONE OBJECTIVE IS TO SECURE THE ROADS, UH, AT THAT TIME, THEN THEY WERE DOING WHAT THE PLAN SAID, TO HONEST POINT, IF THAT DOESN'T APPEAR TO BE WHAT THEY SHOULD HAVE BEEN DOING, AND THEY COULD HAVE DONE SOMETHING ELSE, LET'S GO BACK AND ADDRESS THAT.
WE HAVE TO CONTINUE TO STAY WITH THE, IS WHAT DID HAPPEN VERSUS WHAT WAS SUPPOSED TO HAPPEN, NOT WHAT PEOPLE WANT TO HAPPEN OR WHAT I GET THAT YOU THINK SHOULD HAPPEN.
I THINK IT'S, I THINK YOU'VE GOT IT THERE, BUT FROM THE CITY STANDPOINT, I DON'T KNOW IF, BEN, YOU WANNA MAKE A COMMENT HERE AT THIS POINT? UH, CHAIR, I THINK IF WE COULD MAYBE REFINE THAT QUESTION A LITTLE BIT BASED ON WHAT I THINK BOTH YOU AND
[01:10:01]
ED JUST SAID MIGHT BE HELPFUL JUST TO MAKE SURE WE GET THE APPROPRIATE RESPONSE.I, I, I THINK WHAT I'VE HEARD IS, DID CSA DEPLOY RESOURCES IN ACCORDANCE WITH ITS PLAN? IS THAT ONE QUESTION? MM-HMM.
AND THEN THAT GETS BACK TO, IS THE NEED PROPERLY IDENTIFIED IN THE PLAN? OKAY.
SO AGAIN, WE'RE FOCUSING ON WHAT HAPPENED, NOT WHAT WE WANTED TO HAPPEN OR WHAT WE THINK SHOULD HAPPEN.
WE'RE TRYING TO FIGURE OUT WHAT DID HAPPEN AND IS, DID WHAT HAPPENED, WAS THAT APPROPRIATE? AND IF IT WASN'T, THEN WE PROBABLY NEED TO THINK ABOUT SOMETHING ELSE.
THERE IS, IS, UM, A QUESTION IN THE RESOURCES SECTION.
WHEN WE, UM, ASKED WHETHER OR NOT THE RESOURCES REQUIRED FOR THE EVENT WERE ADEQUATE, THAT MAY BE A PLACE WHEN WE'RE TALKING ABOUT IF THERE WAS A LACK OR A SHORTAGE, IS WHETHER OR NOT, UM, WE MAXIMIZED THE RESOURCES OF, AND THIS IS SPECIFIC TO YOUR POINT.
SO, UM, WITH THAT PERCEPTION THAT ED WAS THERE A, UM, A MAXIMUM UTILIZATION OF THE, OF THE RESOURCES IN DEPARTMENTS SUCH AS AIRPORT PD, I THINK YOU CAN ACTUALLY KIND OF GIVE THE EXAMPLE AND ALLOW FOR, FOR THAT QUESTION TO ASK WHETHER OR NOT YOU HAD ADEQUATE AND IF YOU HAD ADEQUATE, DID YOU UTILIZE THAT? OR IF YOU WERE SHORT, WE CAN LEARN THROUGH THE TIMELINE AND THE RESPONSES TO THE QUESTIONS.
IF THERE WAS AN UNDERUTILIZATION, IS WOULD THAT GET MORE PRECISELY TO YOUR POINT? I, I THINK THAT'S, UH, I THINK THAT WOULD BE GREAT.
AND, AND THANK YOU VERY MUCH FOR WORKING THIS THROUGH WITH ME.
AGAIN, I'M ABSOLUTELY, I'M SORT OF THE, THE BEARER OF THE, OF THE QUESTIONS.
THE, UH, AND THEN THE, THE LAST THING, I'M, I'M NOT SURE IF THIS IS ADDRESSED IN YOUR COORDINATION WITH OTHER GOVERNMENT AGENCIES, UH, BUT I SPOKE WITH, UH, ONE OF THESE VOLUNTEERS WHO WAS A VETERAN, AND SHE SAID, WHAT WAS THE COORDINATION WITH THE MILITARY? AND, AND WAS THAT A RESOURCE THAT WE, WE TURNED TO, OKAY.
NOW WHEN, AND I THINK THEY'RE, THEY'RE PART OF THE E O C, SO THEY WERE, YOU KNOW, IN THE MIX HERE.
UH, BUT I THINK IT'S IMPORTANT TO MAKE THAT EVIDENT TO THE COMMUNITY.
IS THAT ON BLAKE? YEAH, I, I THINK THIS IS A VERY COMPREHENSIVE LIST OF QUESTIONS AND, UM, UH, I ACTUALLY WENT BACK AT HOME WHEN ALL THIS STARTED.
I, I'VE GOT BOXES AND BOXES OF STUFF FROM MY OLD AIR FORCE DAYS.
AND, UH, WHEN I WAS ON THE IN INSPECTION TEAM IN EUROPE, THE E O C WAS ONE OF THOSE, AND I HAD A LONG LIST OF, UH, OH, UH, YOU'RE ON THE WRONG TEAM.
AND I HAD AN, UH, E O C OR EMERGENCY OPERATION CENTER CHECKLIST THAT I WENT THROUGH DOING THIS, AND I ACTUALLY LOOKED FOR IT AND DAD COME AND I COULDN'T FIND IT.
IT WOULD'VE BEEN, BUT A LOT OF THESE QUESTIONS ARE EXACTLY WHAT, UH, WE WOULD LOOK FOR GOING THROUGH THOSE TYPES OF OPERATIONS AT THE DIFFERENT BASES.
UH, GREAT, GREAT LIST OF QUESTIONS.
UM, A LOT OF MY ADDITIONAL QUESTIONS WERE ALREADY COVERED BY ANA AND MANNY.
UM, I WANTED TO ADD ON TO ONE OF MANNY'S.
SO HE TALKED ABOUT THE, UH, UM, SPREADING, UM, SAND OR SALT ON BRIDGES, BUT I GOT A COUPLE OF COMPLAINTS FROM, WELL, MORE THAN A COUPLE FROM, UH, DISTRICT 10 FOLKS ON MAJOR INTERSECTIONS THAT HAD NO TREATMENT AT ALL.
AND THERE WERE A NUMBER OF, UH, ACCIDENTS ON THESE MAJOR INTERSECTIONS WHERE PEOPLE JUST, YOU KNOW, WERE GOING SLOW, BUT THEY CONTINUED TO SLIDE THROUGH THOSE INTERSECTIONS.
SO I'D LIKE TO ADD THAT IN THERE AS WELL.
BUT THERE, THERE HAS TO BE A, A RECORD OF WHERE ACCIDENTS OCCURRED ACROSS TOWN, AND MAYBE, UH, THOSE ARE THE PLACES THAT WE NEED TO FOCUS ON.
UM, A QUESTION, DO, DO WE HAVE RECORDS OF, OF WHERE, UH, ACCIDENTS AND MAJOR ACCIDENTS OCCURRED FREQUENTLY THAT WE COULD, UH, FOCUS IN ON FOR FUTURE, FUTURE, UM, EVENTS LIKE THIS.
BUT, UM, THE REST OF THE QUESTIONS, AND MY ONLY COMMENT, BECAUSE IT WAS SUCH A FAILURE BETWEEN SAWS C P S AND THE CITY, UH, THROUGH THE EMERGENCY OPERATION CENTER HERE, SUCH A FAILURE ON THE COMMUNICATION SIDE.
IF WE COULD HIGHLIGHT THAT IN RED OR EXTRA BOLD THOSE QUESTIONS OR WHATEVER, BECAUSE THAT IS THE HEART OF THE PROBLEM ON MOST OF THE COMPLAINTS THAT I HEARD FROM, FROM ACROSS, ACROSS THE CITY, IS THERE WAS NO COMMUNICATION MASS CONFUSION.
[01:15:01]
AND, UH, CERTAINLY I WAS ONE OF 'EM.I COULD NOT GET ANY INFORMATION AS A COUNCILMAN AS TO WHAT WAS GOING ON.
SO, UH, I, I WAS JUST SAYING THAT TO, UM, HIGHLIGHT THE ISSUE OF THE COMMUNICATION WITH THE PUBLIC, UH, TO LET FOLKS KNOW WHAT WAS GOING ON.
THAT THAT WAS, TO ME, THAT WAS A CATASTROPHIC FAILURE, NOT ONLY ABOUT LOSING UTILITIES, BUT NOT TELLING PEOPLE WHAT WAS GOING ON, UH, FROM, FROM A LEADERSHIP POINT OF VIEW.
SO, UM, THAT'S ALL MY COMMENTS, SIR.
UM, I CAN GO AHEAD OR, UH, HENNA, YOU WANT TO GO FIRST? OKAY.
UM, AND THANK YOU TO MY COLLEAGUES FOR THE, THE THOUGHTFUL ADDITIONS TO THE QUESTIONS.
UM, COUNCILMAN PALAIS HAD BROUGHT UP A POINT AND ASKED, I THINK IT WAS BASICALLY ABOUT BEST PRACTICES.
HAVE WE CONSIDERED OTHERS THAT ARE DOING THIS? AND SO, UM, I LOOKED THROUGH THE DENVER, UM, UH, PLAN.
THEY HAVE THESE AWESOME THINGS, SO I HIGHLY ENCOURAGE MAYBE SOME OF THE STAFF TO TAKE A LOOK THROUGH THAT ONE.
UM, THEY HAVE THINGS LIKE VOICEOVER INTERNET PROTOCOL.
THEY HAVE, UH, SOMETHING THAT'S ACTIVATED WITH THE, UM, GOVERNMENT'S EMERGENCY, UH, TELEPHONE SYSTEM SERVICES THROUGH PHONE LINES.
AND WE KNOW A LOT OF OUR PEOPLE MIGHT STILL HAVE PHONE LINES.
THEY HAVE OUTDOOR WARNING SIRENS.
UM, THEY HAVE THE WIRELESS THAT WE USE, RIGHT? THAT WE'VE TYPICALLY USED IN, IN CERTAIN SITUATIONS.
WE, WE'VE USED IT A FEW TIMES DURING, UM, COVID, BUT THEN THERE WAS SOMETHING VERY SPECIFIC, AND I THINK THAT MAYBE OUR SAFE OFFICERS WOULD'VE BEEN A GOOD POINT TO COUNCIL WOMEN'S SANDOVAL'S POINT.
AND AS YOU ALL WERE TALKING, I WAS REMEMBERING, OH MY GOSH, THIS WAS IN THE DENVER PLAN, RIGHT? SOME OF THESE THINGS.
AND SO, UH, IT'S CALLED ROUTE ALERTING.
AND SO IN DENVER, THEY DEPLOY FIRE POLICE, E M SS, AND THEY HAVE THIS TRAVEL BROADCASTING ALERT SYSTEM.
SO THEY BASICALLY USE THEIR, I'LL CALL 'EM MEGAPHONES.
I'M SORRY, I'M FAMILIAR WITH CHEERLEADING TERMS, RIGHT? UM, SO THEY JUST KIND OF PROJECT AND, AND I GUESS TELL THEIR RESIDENTS TO, YOU KNOW, UH, TAKE COVER OR WHATEVER IT IS AT THAT POINT.
SO, UM, MAKING SURE, UH, THAT, I DON'T KNOW IF WE USE THAT, BUT IF WE CAN USE THIS, IF THERE'S SOMETHING NEXT TIME.
AND SPECIFICALLY THEY TALK ABOUT HOW IT'S LABOR INTENSIVE, BUT IT REACHES CERTAIN DEMOGRAPHICS AND SPECIFIC GEOGRAPHIC AREAS.
AND SO THEY EVEN HAVE A PROTOCOL FOR KNOCKING ON DOOR IF ALL ELSE FAILS.
SO IF YOU CAN'T DRIVE, IF YOU CAN'T, UM, USE ET CETERA.
SO I, UH, I KNOW THAT THIS IS MAYBE MORE FOR THE, FOR THE GO, YOU KNOW, FOR THE FURTHER, BUT THE OTHER THING THAT I NOTICED ON THERE WAS THEY HAD POINTS OF DISTRIBUTION.
THEY HAD PHARMACEUTICAL POINTS OF DISPENSING.
UM, THEY HAD, UH, MASS CARE STRUCTURES, THEY HAD MASS FEEDING PLANS, AND THEY HAD MASS CARE OPERATIONS.
AND I DIDN'T SEE ANY OF THAT IN THE, IN OUR E O C PLAN.
AND SO I'M WONDERING IF THIS MIGHT BE THE OPPORTUNITY TO REALLY HAVE SOMEONE ON STAFF.
I WOULD LOVE TO TAKE A LOOK AT MANY MORE OF THESE PLANS, BUT I JUST KIND OF, THIS, THIS WAS JUST ONE OF THESE, I'M SURE THIS IS PROBABLY NOT THE BEST ONE.
SO I'D, I'D LOVE TO ADVOCATE IN FAVOR OF, UM, MAYBE LOOKING AT SOME MORE OF THESE BEST PRACTICES.
AGAIN, I'VE LOOKED AT, UM, RICHMOND, I'VE LOOKED AT SEVERAL CITIES, BUT THIS ONE WAS VERY THOROUGH.
BUT AGAIN, I'M NOT THE EMERGENCY MANAGEMENT EXPERT EITHER, SO I'M SURE THAT THERE'S CONFERENCES THAT PEOPLE SHARE THESE BEST PRACTICES AT.
SO I JUST WANTED TO, TO PUT IT, PUT IT OUT THERE AND JUST FOLLOW UP ON SOME OF THE IDEAS THAT WE WERE KIND OF GIVEN.
UM, THERE'S ALREADY SOME GREAT BEST PRACTICES, AND I WANT TO MAKE SURE, BUT, UM, THE, THE, THE SECTION, IT'S PAGE 33 OF THE DENVER PLAN, IF YOU WILL WANT TO LOOK IT UP.
UM, THAT I THINK IS JUST PHENOMENAL WITH, UH, THE ROUTE ALERTING, UH, THE, THE ROUTE ALERTING WOULD BE SPECIFICALLY, UH, IMPORTANT IN AREAS LIKE THE ONES THAT I REPRESENT ON COUNCIL.
WELL, THANK YOU VERY MUCH, UHA.
I, I, FOLKS, I'M, I'M STILL TRYING TO UNDERSTAND WHETHER THE E O C IS A COMMAND AND CONTROL CENTER, OR IT'S, WHETHER IT'S JUST A COORDINATION CENTER.
UM, FRANKLY, UH, I DON'T KNOW.
AND IF SOMEBODY DOES KNOW, UH, PLEASE ENLIGHTEN ME, BECAUSE IF IT'S A COMMAND AND CONTROL CENTER, UM, IT, UH, ALSO HAS COMMUNICATION RESPONSIBILITIES.
'CAUSE YOU CAN'T, YOU CAN'T CONTROL IT UNLESS YOU COMMUNICATE.
SO IT, IT, I, I STILL BELIEVE WE'VE GOT TO SOME WAY ANSWER THAT QUESTION.
WHAT IS THE PURPOSE OF THIS ORGANIZATION? VERY SIMPLY, IS IT TO MANAGE, UH, IS IT TO MANAGE THE, UM, EVENT? OR IS IT TO HAVE THESE ORGANIZATIONS THAT KIND OF GO OFF ON THEIR OWN, MAKE A DECISION AND GO, OH, BY THE WAY, WE'RE GONNA TURN THE POWER OFF.
OH, BY THE WAY, WE JUST LOST WATER UP HERE.
OH, BY THE WAY, WE JUST, TO, TO MANNY'S POINT, OH,
[01:20:01]
BY THE WAY, WE'RE OUTTA TOW TRUCKS.UM, SO IS IT AN, OH, BY THE WAY, ORGANIZATION, OR IS IT MY WAY ORGANIZATION? SO I, I THINK WE STILL NEED TO GET THAT CLEAR IN OUR MINDS.
THE OTHER THING IS, AND I GO BACK TO THIS, AND IT'S AGAIN, A VERY SIMPLE CONCEPT.
YOU'VE GOT WHAT HAPPENED, WHAT YOU WANTED TO HAPPEN, OR WHAT YOU THINK SHOULD HAPPEN.
WE ARE INVARIABLY JUMPING OVER TO WHAT WE WANT TO HAVE HAPPENED AND WHAT SHOULD HAPPEN.
BEFORE WE'VE QUITE DRILLED DOWN ON WHAT DID HAPPEN.
NOW I HAVE THAT SAME TENDENCY.
EVERYBODY THAT'S GOING TO BE RESPONDING TO YOU WILL HAVE THAT TENDENCY AND SAY, WE'RE GOING TO DO THIS.
THOSE FOLKS HAVE TO UNDERSTAND THAT THIS COULD HAPPEN AGAIN VERY QUICKLY OR SOMETHING SIMILAR.
SO THEY, THEY GOTTA MAKE SOME CHANGES PRETTY QUICK.
AGAIN, WE HAVE GOT TO MAKE SURE THAT WE GET IT RIGHT AS TO WHAT DID HAPPEN.
IF NOT, WE'RE GONNA MISS SOME THINGS.
WE'RE GONNA GLOSS OVER THINGS AND SAY, OH, THAT WAS, THAT WAS HAPPENING.
THERE ARE PLENTY OF GAPS HERE FOR US TO FIND.
AND I THINK THE QUESTIONS ED Y'ALL CAME UP WITH ARE GREAT.
I MEAN, THEY'LL, THEY'LL FIND THEM, OKAY.
AND I'M NOT WORRIED ABOUT REPETITIVENESS, BECAUSE SOMETIMES IF YOU ASK A QUESTION A COUPLE OF DIFFERENT WAYS, YOU'RE, YOU'RE EVENTUALLY GONNA HIT ON THE ANSWER.
AND, AND THAT, AND THAT'S FINE.
BUT OUR BIGGER OVERALL THING IS, IS, IS WHAT HAPPENED AND WHY DID IT HAPPEN? THE COROLLARY TO THAT IS, DON'T DO THAT AGAIN OR CHANGE IT.
OKAY? WE'RE NOT IN A POSITION TO, TO NOT NOT DO THAT AGAIN, BECAUSE WE'RE NOT DOING IT AND WE CAN'T, WE'RE NOT IN A POSITION TO CHANGE IT 'CAUSE THAT'S NOT OUR JOB.
SO I DO, HOPEFULLY WE WILL CONTINUE TO FOCUS ON THIS TIMELINE AND IN THIS TIMELINE, ED, Y'ALL'S GROUP IS GONNA BE SO CRITICAL IN THIS LAYING THIS TIMELINE OUT.
AND THE OTHER GROUPS HAVE GOTTA CONTRIBUTE TO THIS, OKAY? IF WE GET THIS TIMELINE RIGHT, WE'RE GONNA SEE CERTAIN THINGS THAT COME IN WHEN, WHEN SOMETHING HAPPENS, AND WE'LL START, WE'LL START MATCHING THIS UP.
IN ANY EVENT THAT I'VE EVER HAD TO DEAL WITH, YOU'VE, YOU'VE GOTTA KIND OF BACK UP THE TAPE, OKAY? BECAUSE YOU THINK THE TAPE STARTED HERE, THE EVENT STARTED HERE, BUT IT REALLY STARTED EARLIER.
I THINK WE'VE GOT A LONG ENOUGH TIMEFRAME BETWEEN THE NINTH AND THE 19TH TO CAPTURE JUST ABOUT ANYTHING THAT WAS A, WHAT I WOULD CALL A PRECURSOR TO THE EVENT THAT SOMEBODY MADE A DECISION NOT TO DO SOMETHING EARLY ENOUGH OR NOT TO DO SOMETHING AT ALL THAT, UH, WILL GET US THERE.
SO IF, IF, UM, WE CAN JUST
I THINK A LOT OF IT'S GONNA POINT A LOT TO WHAT WE'RE TRYING TO DO HERE.
UM, I DO, UH, ABSOLUTELY, UH, SEE THE THREE PHASES.
I THINK THAT'S ABSOLUTELY IMPORTANT.
AND, AND, AND BY PHASING THIS THING OUT, WE WILL CONNECT THE DOTS.
AND FROM THOSE CONNECTION OF THOSE DOTS, WE WILL THEN START SEEING, UH, WHAT SHOULD BE DONE OR WHAT, WHAT WE WANT TO BE DONE.
UH, I'M GONNA KIND OF THROW IT BACK OUT TO THE GROUP, UH, UH, ONE MORE TIME, UH, TO GO AROUND, UH, BECAUSE I KNOW THAT THIS IS AN ITERATIVE PROCESS.
UM, AND, AND WE'VE GOT, UH, FIVE MORE MINUTES BEFORE WE START WITH THE PRESENTATION, UH, FROM THE CITY.
SO I WILL START BACK OVER HERE WITH MANNY, AND WE'LL JUST MOVE RIGHT AROUND THE TABLE.
JUST, JUST VERY GENERALLY, NO, NO MORE ADDITIONS TO THE LIST OF QUESTIONS.
I THINK YOU, I THINK IT'S EXHAUSTIVE AND, UH, AND EXCELLENT.
UH, I, I DO THINK IT'S IMPORTANT THOUGH, BECAUSE I, I KEEP GETTING QUESTIONS FROM, FROM MY CONSTITUENTS, UH, YOU KNOW, WHICH IS, YOU KNOW, LIKE, WHY AREN'T YOUR QUESTIONS MORE PUNCHY AND ANGRY? AND, YOU KNOW, UH, I I, I THINK IT'S REALLY IMPORTANT THAT WE ALWAYS TAKE A MOMENT TO REMIND FOLKS THAT OUR MISSION FROM THE OUTSET, UH, AND REED YOU WERE RIGHT, WAS TO CHECK THAT ANGER AT THE DOOR.
UM, DESPITE THE FACT THAT ALL OF US WERE, UH, YOU KNOW, IN GRIEF AND ANXIETY FOR THAT WEEK,
[01:25:01]
THAT IT'S OUR RESPONSIBILITY TO BE ALMOST NEUTRAL FACT FINDERS IN THIS CASE.AND I THINK THAT WE'RE DOING A GREAT JOB AS FAR AS THE LIST OF QUESTIONS AND ALSO THE TONE, UM, I THINK HAS BEEN, UM, HAS BEEN EXCELLENT.
AND SO, YOU KNOW, FOR ANYBODY OUT THERE WHO'S, WHO'S MONITORING THESE MEETINGS, I HOPE THAT THE TAKEAWAY IS THAT THE TONE IS ONE OF, OF CALM, UM, SOBER ANALYSIS.
UH, THERE'S AN OLD SAYING THAT, UH, YOU KNOW, WHY PULL YOUR HAIR OUT IN GRIEF IF BALDNESS IS GRIEF ENOUGH? UM, RIGHT.
AND, UH,
BUT, UH, WE, WE HAVE A, HEY, MY STAFF IS OFF LIMITS
UM, AND, UH, YOU KNOW, FOLKS AREN'T GONNA REMEMBER THE LIST OF QUESTIONS, BUT I THINK THEY'RE GONNA REMEMBER HOW WE'RE, WE'RE WORKING TOWARDS THE EXACT SAME GOAL, AND THAT'S JUST AS IMPORTANT AS, AS ANYTHING ELSE.
AND SO THANK YOU TO, TO THE, TO YOU FOR, UH, FOR PRESENTING AND FOR DOING SUCH A GREAT JOB.
NO, I, I THINK WE'RE GOING IN THE RIGHT DIRECTION.
THIS TODAY WAS A GREAT EXAMPLE OF, UH, DIGGING DOWN AND, AND LOOKING AT THE RIGHT, UH, AREAS AND LOOK, GETTING, DIGGING OUT THE RIGHT QUESTIONS, UH, FOR THESE ORGANIZATIONS TO, TO ANSWER.
SO I THINK EVERYTHING IS GOING, UH, ACCORDING TO HOYLE AT THIS POINT, AND, UM, LOOK FORWARD TO ACTUALLY GETTING SOME ANSWERS ON SOME OF THESE.
AND, AND IT WILL BE VERY, VERY INTERESTING WHEN, WHEN WE DO GET THESE ANSWERS AND HOW CAN WE, UM, MOVE FORWARD WITH, WITH, UH, SUGGESTIONS OR PREPARATIONS FOR, FOR THE FUTURE.
SO YEAH, I'M, I'M EXCITED TO CARRY ON WITH THIS.
ONE, I THINK WE DID MISS THE POINT THAT YOU MADE THAT WE NEED TO GO BACK AND, AND ADD A QUESTION TO THE EFFECT OF WHAT AUTHORITIES DOES THE E O C HAVE TO DIRECT VERSUS COORDINATE OPERATIONS DURING AN EMERGENCY, UH, CONDITION.
UH, I'LL WORK WITH YOU, BUT I WANT TO ADD THAT SPECIFIC QUESTION SO THAT THEY CAN, THEY CAN PROVIDE, PROVIDE THAT ANSWER TO THAT.
UM, AND THEN THE SECOND COMMENT IS, UM, SOMETHING AGAIN, REID, THAT YOU SAID EARLIER.
YEAH, I, YOU KNOW, WE WILL NEED TO FIGURE OUT WHETHER THIS WAS ESSENTIALLY AN OUTLIER EVENT, GOOD POINT, OR, OR, OR, OR WAS IT WITHIN THE CONTEXT OF WHAT WE, WHAT WE REASONABLY BELIEVE SHOULD HAVE BEEN PREPARED FOR, RIGHT? UM, AND I DON'T KNOW THE ANSWER TO THAT TODAY, BUT I THINK AS PART OF THIS INVESTIGATION THAT WE'RE DOING, WE, WE, WE'LL WANNA COME TO SOME BECAUSE IT MATTERS.
UM, YOU, YOU PREPARE FOR THINGS THAT ARE WITHIN AN UPPER AND A LOWER LIMIT.
AND, AND WHEN IT GETS OUTSIDE THAT LIMIT, YOU'RE GONNA BE LESS PREPARED BY DEFINITION.
AND, AND, YOU KNOW, IF THIS WAS AN OUTLIER EVENT, IT'S, IT'S DIFFERENT THAN IF IT SHOULD HAVE BEEN WITHIN THE BOUNDS OF WHAT WE SHOULD HAVE BEEN PREPARED FOR.
SO THAT'S ALL I HAD, LISA, AND, AND THANK YOU, ED.
MY, MY BRAIN WAS GOING TO THE SAME PLACE.
AND AT THE SAME TOKEN, THE NEXT QUESTION OF THAT IS, IF IT WAS AN OUTLIER EVENT, NOW KNOWING WHAT WE KNOW ABOUT WHAT'S HAPPENING WITH THESE EVENTS, HOT AND COLD, ARE THESE NOW THINGS THAT ARE NO LONGER OUTLIER EVENTS, AND WE NEED TO BEGIN PREPARING FOR THEM AS NORMATIVE.
AND I THINK THE ONLY THING, AND I JUST REALIZED IS, UM, LAST WEEK I HAD ASKED ABOUT THE RISK MITIGATION STRATEGY AND THE, THE DIFFERENT ELEMENTS IN THERE THAT WERE PROPOSED IN 2014, AND THOSE HAD BEEN DONE JUST YET.
AND SO I THINK AS IT APPLIES TO SOME OF THE ELEMENTS THAT SAWS IN C P S AND MAYBE THE CITY WE'RE SUPPOSED TO DO, I'M PARTICULARLY INTERESTED IN, IN, UM, IN, IN, FOR INSTANCE, THE, UM, UH, SUSTAINABILITY OFFICE.
AND, UM, THE REPORTS THAT THEY WERE, UH, ARE HA ARE SUPPOSED TO BE GATHERING, UM, MAYBE ON AN ANNUAL BASIS IS, IS WHAT I RECALL.
AND SO JUST ANYTHING IN THERE.
AND, UM, I'LL BE HAPPY TO SHARE MY NOTES AGAIN THAT I MENTIONED LAST WEEK.
BUT I THINK THAT THAT'S, UH, UH, ANOTHER CRITICAL, UM, COMPONENT THAT IN, AND I DIDN'T, I COMPLETELY FORGOT TO ADD THAT SPECIFICALLY, BUT I HAD MENTIONED THAT LAST WEEK.
I'D LIKE TO ADD A COUPLE OF THINGS ABOUT THE, UH, THE, HOW FREQUENTLY WE SHOULD LOOK AT THIS AND SHOULD WE BE PREPARED FOR FUTURE EVENTS.
I, I'M, I'M GONNA GO BACK TO HURRICANE HARVEY.
[01:30:01]
I ACTUALLY SPENT A LOT OF TIME DOWN AT THE E O C, AND THAT WAS SET UP THE WAY IT SHOULD WORK.YOU HAD DECISION MAKERS OUT DOWN THERE, AND EVERYTHING WAS EMANATING FROM THE EMERGENCY OPERATIONS CENTER THE WAY IT SHOULD.
AND I DID NOT SEE THAT HAPPEN IN THIS EVENT.
AND TO ME, TO YOUR, TO YOUR QUESTIONS ABOUT WHETHER THIS SHOULD BE COMMAND AND CONTROL, ABSOLUTELY IT SHOULD.
THAT'S, THAT SHOULD BE THE, THE, UH, BRAIN AND, AND THE NERVE CENTER FOR EVERYTHING THAT SHOULD BE RESPONDING TO AN EMERGENCY, UM, THAT DIDN'T HAPPEN IN THIS CASE.
AND THAT'S, THAT'S WHERE WE REALLY NEED TO HAMMER HOME ABOUT OUR COMMAND.
LIKE YOU SAID, COMMAND AND CONTROL THE LEADERSHIP, HAVING THE RIGHT PEOPLE IN THAT PLACE TO MAKE DECISIONS AND TO EXECUTE PLANS AND, AND, AND RESPOND TO WHATEVER SITUATION IS OUT THERE.
AND LIKE I SAID, HURRICANE HARVEY, IT OPERATED THE WAY IT SHOULD BE.
THAT PLACE WAS HUMMING DURING THAT TIME, AND DECISIONS WERE BEING MADE AND EXECUTED FROM THAT POINT.
UM, AS FAR AS FUTURE EVENTS, MY GOODNESS, WE JUST HAD THAT HUGE SYSTEM ROLL ACROSS THE U US AND THERE'S A NUMBER OF TORNADOES IN ALABAMA AND GEORGIA DEATHS, A LOT OF DESTRUCTION THAT COULD HAVE EASILY BEEN HERE AS WELL.
UM, SO, UH, WE, WE DO NEED TO BE PREPARED, AND WE DO NEED TO USE THAT CENTER AS A NERVE CENTER FOR THIS WHOLE AREA.
UM, MY GOODNESS, HURRICANE HARVEY, WE WERE DOING STATE LEVEL, UH, OPERATIONS OUT OF THERE BECAUSE WE HAD THE CAPABILITY HERE VERSUS IN AUSTIN.
SO, UM, YOU KNOW, IT, IT JUST DIDN'T HAPPEN IN THIS CASE.
BUT, UH, HOPEFULLY THIS WILL BRING THAT OUT AND SHOW THAT, SHOW THAT, YEP, WE MADE SOME BAD DECISIONS IN THIS AND, AND WE NEED TO MAKE SURE IT DOESN'T HAPPEN AGAIN.
UH, AND ADRIANA, YOU MENTIONED THAT RISK MITIGATION PLAN, WE WENT TO REVIEW IT AND ALL OF A SUDDEN WE COULDN'T FIND IT ON THE WEBSITE.
BEN, DO WE KNOW WHAT HAPPENED TO THAT PLAN? UH, CHAIRMAN, THE, THE PLAN HAS ALWAYS BEEN ON THE, THE WEBSITE, THE PUBLIC WEBSITE.
WE PULLED IT DOWN OFF OF THE SHAREPOINT SITE, THE SITE THAT YOU ALL ARE WORKING ON, AND LOOKING AT DOCUMENTS.
UH, LAST FRIDAY, UH, THERE WERE SOME QUESTIONS OR COMMENTS, CONCERNS EXPRESSED THAT THERE MIGHT BE CONFIDENTIAL INFORMATION IN THERE.
SO WE PULLED THE DOCUMENTS DOWN, UH, RE-LOOKED AT THEM, AND THEY ARE BACK UP ON THE SHERIFF'S SITE, EXCEPT FOR THE ANNEXES.
BUT THE, THE MITIGATION PLAN, UH, THOSE DOCUMENTS ARE ALL BACK UP.
THERE'S NO CONFIDENTIAL INFORMATION.
THERE'S ACTUALLY APPENDICES THAT ARE ATTACHED TO THE BASIC PLAN.
UH, THAT REFERENCE THAT THERE MAY BE, THERE IS CONFIDENTIAL THAT WE HAVE REMOVED.
SO THERE'S A STATEMENT THERE SAYING THAT WE HAVE REMOVED THAT INFORMATION 'CAUSE IT'S DEEMED TO BE CONFIDENTIAL.
BUT, UH, THE BASIC MITIGATION, THE BASIC PLAN AND THE MITIGATION PLAN, UH, HAVE ALWAYS STAYED UP ON THE WEBSITE.
UH, WE DID PULL THEM DOWN TO DO A QUICK, UH, REVIEW OF WHAT WE HAD POSTED ON THE SHAREPOINT SITE TO MAKE SURE WE DIDN'T HAVE ISSUES.
THE, THE APPENDICES THAT ARE DEEMED CONFIDENTIAL, UM, WHO'S GOT ACCESS TO THAT? UH, DOES THIS COMMITTEE HAVE ACCESS TO IT OR WHO, WHO, WHO HAS ACCESS AND WHO DOESN'T HAVE ACCESS TO THOSE PORTIONS OF THE PLAN? SO, AS I UNDERSTAND IN, IN WORKING WITH THE CHAIR, I THINK THE DISCUSSION HAS BEEN TO NOT, UH, POST THINGS, UH, TO YOU ALL, UH, THAT WOULD BE DEEMED CONFIDENTIAL AND NOT AVAILABLE TO THE PUBLIC.
SO RIGHT NOW, THE PLAN, UH, THE, THE INFORMATION THAT WE HAVE MADE PUBLICLY AVAILABLE HAS BEEN MADE AVAILABLE TO YOU ALL AS WELL.
IT, IT'S A LITTLE MORE COMPLICATED THAN THAT.
THE, THESE, THESE WE'RE NOT SURE, AS, AS BEN HAS REPORTED, UH, TO, TO SOME OF US IN A MEETING TO, YOU MIGHT WANNA REPEAT THAT HERE.
IN SPEAKING WITH THE STATE, IT'S UNCLEAR AS TO WHETHER THESE ARE CONFIDENTIAL OR NOT.
EVEN AT THE STATE LEVEL, THE ONES THAT A APPLY TO US, WE SHOULD WORK, WORK WITH LEGAL, WE SHOULD WORK TO GET THOSE DEEMED NOT CONFIDENTIAL.
THEY DON'T ALL APPLY TO THIS PARTICULAR EVENT.
OKAY? NOW, THEY MIGHT APPLY IN GENERAL, OKAY.
BUT WE OUGHT TO WORK TO GET THOSE DEEMED NON-CONFIDENTIAL.
WE, UM, I ACTUALLY, THREE ADDITIONAL QUESTIONS.
THAT WE HAD THAT, UM, ADDRESS, UH, ADRIANA'S POINT.
WE HAD A LITTLE CONFIGURATION ISSUE WITH OUR, OUR VERSIONS HERE.
I, I'LL TELL YOU WHAT THEY ARE REAL QUICKLY.
UH, ONE HAS TO DO WITH, UM, THE E O C HAD FULL EMERGENCY GENERATOR BACKUP.
[01:35:01]
QUESTION IS, WHAT IS THE CONTINUITY OR CON YES, CONTINUITY OF OPERATIONS PLAN COOP FOR CITY DEPARTMENTS THAT DO NOT HAVE BACKUP POWER.AND HOW OFTEN IS, IS THAT COOP EXERCISE? THAT'S ONE.
A SECOND ONE HAS TO DO WITH, THERE'S A LITTLE DISCUSSION ABOUT IN THE MITIGATION PLAN, THERE ARE NINE ACTIONS THAT ARE IDENTIFIED THAT ARE ASSOCIATED WITH THIS, THAT, THAT ARE IN THERE.
AND THE QUESTION IS, WHICH OF THE NINE MITIGATION ACTIONS HAVE BEEN IMPLEMENTED TO DATE, WHICH IS ANNA'S POINT? AND THEN THE LAST QUESTION HAS TO DO WITH, UM, AGAIN, THE MITIGATION PLAN.
AND, UM, IT SAYS THAT THE, HOW OFTEN IT WILL BE UPDATED, IT SAYS THE PARTICIPANTS WILL MEET TWICE A YEAR BY CONFERENCE CALL TO REEVALUATE AND PRIORITIZE THE MITIGATION ACTIONS.
THE QUESTION IS, PLEASE DOCUMENT THE DATES, THESE UPDATES AND REVIEW ACTIONS TOOK PLACE OVER THE PAST THREE YEARS.
LET, LET, LET ME JUST BACK UP AT ONE, ONE MORE.
LET MAKE, TRY TO MAKE ONE MORE PASS AT THIS.
UH, I THINK ED TALKED ABOUT IT BEING AN OUTLIER, UM, EVENT.
I LOOK AT IT CLEARLY AS AN OUTLIER, BUT AS A DIFFERENT KIND OF EVENT, FIGHTING YOUR POINT ON THE HURRICANE IN PREPARATION, VERY CLEAR.
THAT'S SOMETHING THAT WE'VE DONE.
YOU KIND OF KNOW WHEN IT'S GONNA GET HERE.
BY THE TIME IT GETS HERE, YOU KIND OF KNOW HOW MUCH MARSH YOU'RE GONNA GET, WHAT KIND OF WIND SPEEDS.
SO IT'S SOMETHING THAT, I THINK IT'S AN EVENT THAT COMES AND GOES.
THIS EVENT IS DIFFERENT IN MY MIND BECAUSE DURING THE EVENT WE HAD THINGS CHANGE.
OKAY? WE HAD RISK WITHIN THE EVENT.
NOW, I BELIEVE THAT A LOT OF OUR PREPARATION IS FOCUSED ON KNOWING WHAT WE THINK IS GONNA HAPPEN WITHIN AN EVENT.
PRETTY CLEARLY IN THIS EVENT WE HAD, WE DID NOT KNOW THAT WE WERE GONNA GET CUT BACK SO MUCH ON POWER.
WE DID NOT KNOW WE WERE GONNA HAVE QUITE THIS LOW A TEMPERATURE.
WE KNEW IT WAS GONNA BE LOW, WE DIDN'T KNOW ALOE.
SO I WOULD SAY THAT THE, THE ORGANIZATION, THE E O C CAN WORK VERY WELL IN WELL-DEFINED EVENTS.
IT, BRANDON, IT GOT STRESSED WHEN WE HAD EVENTS HAPPEN THAT THEN GOT TAKEN CARE OF OUTSIDE OF, OF THE E O C WITHOUT COMMUNICATION WITH THE E O C, FOR EXAMPLE, IF ROLLING BLACKOUTS WERE STARTED AND COMMUNICATED, BUT NOT DISCUSSED AND AND AGREED TO, YOU CAN'T GET THE COMMUNICATIONS OUT.
SO AS WE GET FURTHER INTO THIS, LET'S THINK ABOUT DEALING WITH EVENTS, EMERGENCY EVENTS THAT ARE NOT WHAT I WOULD CALL STATIC AS WE DEFINE 'EM COMING IN AND GOING OUT, BUT THEY'RE DYNAMIC EVENTS.
AND I THINK THIS IS ONE OF THE THINGS THAT WE CAN REALLY PAY ATTENTION TO.
AND, AND I PROBABLY WE'RE GONNA HAVE TO DEAL WITH MORE IN THE FUTURE.
AND THAT MEANS THAT WE'RE GONNA HAVE TO HAVE A STRONGER COMMAND AND CONTROL GRAB ON THIS THING BECAUSE IT IT, THERE WE ARE GONNA GET INS, WE'RE GONNA GET RISKS.
AND I GO BACK TO THIS SPIRALING CHANGE.
EVERY TIME SOMETHING CHANGE, SOMEBODY MAKES A DECISION, THAT'S ANOTHER CHANGE.
IF YOU CAN'T COMMUNICATE THAT AND YOU CAN'T COORDINATE THAT, YOU RUN INTO EXACTLY WHAT ED'S TALKING ABOUT.
SO LET'S, LET'S LOOK AT IT IF WE CAN THAT WAY, BECAUSE I THINK WE, WE HAVE A CHANCE HERE FOR ALL OF US TO RE-LOOK AT, AT THE, HOW WE DO EMERGENCY PREPAREDNESS AND EXPAND IT TO MORE DYNAMIC ORGANIZATIONS.
ALL RIGHT, ANYTHING ELSE FROM THE GROUP BEFORE WE WE JUMP INTO THE NEXT, UH, SESSION? ALRIGHT, THANK YOU VERY MUCH.
NOW I GUESS WE'D, I DON'T KNOW WHO'S PRESENTING OR WHERE THEY'RE PRESENTING FROM OR HOW THEY'RE PRESENTING.
LAURA MAYS, OUR ASSISTANT DIRECTOR OF OUR CO GOVERNMENT AND PUBLIC AFFAIRS DEPARTMENT WILL MAKE THE PRESENTATION.
SO, AS YOU WILL CALL, WE SET UP, UH, DIFFERENT MODES FOR CITIZENS TO BE ABLE TO SUBMIT QUESTIONS AND COMMENTS TO THIS COMMITTEE.
UH, THEY CAN DO IT VIA OUR WEBPAGE.
THEY CAN CALL IN AND LEAVE A VOICEMAIL OR THEY CAN TEXT IN QUESTIONS OR COMMENTS.
SO LAURA HAS A REPORT FOR YOU TODAY THAT SHE WILL WALK THROUGH, UH, AND PROVIDE YOU A SUMMARY OF THAT, AND THEN WE'LL PROVIDE YOU A MORE DETAILED RESPONSE.
I'M GONNA, JUST BECAUSE OF THE CONFIGURATION OF THE ROOM, UH, CHAIR, I'M GONNA LET LAURA DO IT FROM HERE JUST BECAUSE IT'S A LITTLE BIT, UH, OF A DIFFICULT CONFIGURATION.
SO LAURA, IF YOU WOULD JUST, UH, COME UP AND MAKE THAT
[01:40:01]
PRESENTATION.UH, GOOD MORNING CHAIR, MEMBERS OF THE COMMITTEE.
THANK YOU FOR YOUR TIME THIS MORNING.
UM, AS BEN MENTIONED, WE DID HAVE A COMMUNITY INPUT OPPORTUNITY AVAILABLE FOR RESIDENTS TO PROVIDE YOU WITH COMMENTS, UM, AND QUESTIONS FOR THIS COMMITTEE, THE AID IN YOUR WORK.
UM, SO AS BEN MENTIONED, UM, WE GATHERED INPUT THROUGH THIS, WHAT WE CALL OUR ESSAY SPEAK UP, COMMENT AND QUESTION OPPORTUNITY.
UM, WE ALSO TOOK THE LIBERTY OF LOOKING AT DATA OF SOCIAL MEDIA, UH, COMMENTS THAT WERE LEFT IN REAL TIME DURING THE STORM.
9 1 1 CALLS FOR SERVICE AND 3 1 1 CALLS FOR SERVICE.
UM, OVERALL ABOUT 50,000 DIFFERENT DATA POINTS COLLECTED THROUGH THOSE MEANS.
UM, AND WE'VE CATEGORIZED THOSE INTO THEMES AND GENERALLY THEY REFLECT THE SAME QUESTIONS AND COMMENTS THAT WERE SUBMITTED BY THE PUBLIC.
UM, SO THIS COMMENT OPPORTUNITY OPENED ON MARCH 9TH.
UM, IT REMAINS OPEN RIGHT NOW, SO TODAY'S DATA WILL REFLECT WHAT WE'VE PULLED SINCE MARCH 21ST.
BUT IF RESIDENTS ARE WATCHING AT HOME, THEY CAN CONTINUE TO PROVIDE QUESTIONS OR COMMENTS TO THIS COMMITTEE.
UM, THEY CAN VISIT SAN ANTONIO.GOV/EMERGENCY PREPAREDNESS COMMITTEE.
THEY CAN ALSO TEXT SA EMERGENCY TO 55,000.
AND THOSE COMMENTS AND QUESTIONS CAN BE LEFT IN ENGLISH AND IN SPANISH.
UH, SO AS OF MARCH 21ST, WE DID RECEIVE 195 COMMENTS FROM OUR RESIDENTS.
UM, THOSE INCLUDE COMMENTS AND QUESTIONS.
UM, AND I'LL PREFACE THIS BY SAYING THIS PRESENTATION WILL BE VERY BRIEF.
UM, THE COMMITTEE'S BEEN PROVIDED A COMPLETE HANDOUT THAT HAS THE ACTUAL QUESTIONS AND COMMENTS, WHICH I THINK IS VALUABLE INFORMATION FOR YOU.
THIS PRESENTATION IS INTENDED TO JUST SUMMARIZE THOSE RESULTS.
UM, SO TAKING A LOOK AT THE TYPES OF COMMENTS AND QUESTIONS THAT WE'VE RECEIVED, UM, THIS REFLECTS THE CATEGORIES OF THOSE THAT HAVE BEEN PROVIDED TO US.
UM, SO YOU'LL SEE 21.8% OF THOSE QUESTIONS OR COMMENTS RELATED TO PREPAREDNESS, UM, COMMUNICATIONS, 13% BLACKOUTS, 17.1%, VULNERABLE POPULATIONS, FOOD AND WATER, ENERGY AND AIR COTT.
I THINK YOU'LL FIND THIS IS PRETTY SIMILAR TO THE QUESTIONS THAT YOU AS A COMMITTEE HAVE ALREADY LAID OUT.
UM, BUT THIS OF COURSE JUST REFLECTS THE COMMUNITY'S INTERESTS AS WELL.
UM, WE TOOK THE LIBERTY TWO OF CORD OF CATEGORIZING THESE INTO SPECIFIC RESPONDING ENTITIES, UM, THAT COORDINATE WITH THOSE COMMENTS OR QUESTIONS JUST TO AID IN YOUR COMMITTEE'S WORK.
UM, SO YOU'LL SEE C P S 33.8% OF THOSE WOULD BE RELATED TO, UM, INFORMATION THAT THEY MIGHT HAVE SAWS AT 2.1%, CITY OF SAN ANTONIO AT 24.
AND MULTIPLE ENTITIES, TYPICALLY ALL THREE C P S SAWS IN THE CITY.
WERE ABOUT 32% OF THOSE COMMENTS.
UM, IT'S OUR RECOMMENDATION AT THE STAFF LEVEL THAT, UM, YOU AS A COMMITTEE TAKE A LOOK AT THESE QUESTIONS, UM, AND COMMENTS AND FOLLOWING YOUR OVERALL REVIEW AND RECOMMENDATIONS THAT WE AS STAFF THEN COORDINATE WITH OUR COUNTERPARTS OVER AT SAS AND C P SS TO PROVIDE RESPONSES TO THESE COMMENTS AND QUESTIONS.
UM, COUPLE WAYS WE CAN DO THAT.
UM, THOSE RESPONSES WOULD BE COLLECTED AND POSTED ONLINE.
SO ANYONE WHO HAS SUBMITTED THEIR QUESTION OR COMMENT CAN GO BACK AND SEE AN ACTUAL RESPONSE FROM THE ENTITIES.
UM, AND ANYONE WHO ALSO PROVIDED THEIR CONTACT INFORMATION AS PART OF COMPLETING THE SURVEY OR CALLING OR TEXTING, WE WOULD ALSO FOLLOW UP WITH THEM AND PROVIDE THEM A PERSONAL RESPONSE.
SO WITH THAT, LIKE I MENTIONED, IT'S A VERY BRIEF PRESENTATION INTENDED TO JUST SUMMARIZE THE RESULTS, AND I'M HAPPY TO ANSWER ANY QUESTIONS YOU MIGHT HAVE OR FURTHER REVIEW THAT DOCUMENT WITH YOU.
UH, JUST A COUPLE OF THINGS RIGHT OFF.
UM, WHAT WE'RE, THE WAY WE'RE SET UP IS WE'RE TAKING THE QUESTIONS AND WE'RE COMBINING THEM AND WE'RE ASKING THE QUESTIONS AS COMBINED AS OPPOSED TO SENDING INDIVIDUAL, UH, RESPONSES BACK.
SO I DON'T WANT ANYBODY OUT THERE TO THINK THAT IF, IF THEY'VE ASKED, UH, HOW HOW LONG WAS I OUT OF POWER THAT YOU'RE GONNA ANSWER THAT QUESTION BECAUSE THAT'S, WE'RE GONNA TALK IN GENERAL ABOUT HOW WE, UM, WE'RE OUT OF POWER IN THE AREA.
SO I THINK WE NEED TO BE, BE CAREFUL ON THAT ONE.
UM, AND, AND DON'T WANT TO LEAVE A, UM, AN EXPECTATION WITH THE PUBLIC, UH, THAT, THAT THAT'S NOT WHAT WE'RE DOING.
NOW, IF YOU FEEL LIKE YOU, YOUR GROUP CAN TAKE THAT ON, UH, THAT'S ANOTHER ISSUE.
BUT THEN WE'VE GONNA HAVE TO ESTABLISH ANOTHER COM COMMUNICATION POINT WITH EACH ONE OF THESE ENTITIES.
AND NOW Y'ALL HAVE GOT ONE AND WE'VE GOT ONE.
SO LET'S TALK ABOUT THAT AND FIGURE OUT HOW WE GET PEOPLE'S MM-HMM.
UH, AS WE LOOKED AT ALL THE QUESTIONS AND, AND OBVIOUSLY LOOKED AT YOURS, WE'VE TRIED TO, UH, ACCUMULATE THOSE AND CONSOLIDATE THOSE DOWN TO A COMMON CONCERN.
AND WE WE'RE, WE'RE, I THINK WE'RE GONNA BE A VERY ABLE TO
[01:45:01]
ANSWER COMMON CONCERNS, BUT I DON'T KNOW THAT AN INDIVIDUAL QUESTION, UH, TO A, TO A PERSON IS SOMETHING THAT THIS COMMITTEE HAS THE, HAS THE RESOURCES TO DO.PERHAPS Y'ALL DO, BUT WE DON'T.
LAURA, UH, DO YOU KNOW, MAYBE I MISSED IT.
I, I, I DON'T SEE IT ANYWHERE ON THE SHARED FILE AND I DON'T SEE IT IN MY EMAIL.
I'M, I'M SORRY TO CLARIFY, THAT DOCUMENT IS NOT OUT.
WE'LL SEND OUT, YOU'LL, YOU'LL HAVE IT AS SOON.
AND, AND, UM, LET'S GO BACK ON YOUR SLIDES IF WE COULD.
JUST A MINUTE TO THE FIRST SLIDE.
UM, NO, THE FIRST, UH, CHART SLIDE.
NO, WHAT DO YOU MEAN? I'M GETTING CONFUSED NOW.
SO WHAT YOU'RE SAYING IS IN THAT 32.3, THOSE ARE QUESTIONS THAT INCLUDE ALL THREE OF THOSE? THAT'S CORRECT.
OR AT LEAST TWO, CORRECT? YEAH.
AND THOSE ARE NOT REFERRING TO OTHER ORGANIZATIONS SUCH AS THE RED CROSS OR, OR HAVEN FOR HOPE OR SOMETHING LIKE THAT? THAT'S CORRECT.
ALL THESE, THAT WOULD BE ANOTHER, RIGHT? THAT'S CORRECT.
AND IN MANY CASES, SINCE IT WAS AN OPEN-ENDED COMMENT FIELD, A PERSON MIGHT HAVE LISTED SEVERAL DIFFERENT ITEMS THAT CORRESPONDED TO DIFFERENT ENTITIES.
SO IF IT WAS MULTIPLE THAT RELATED TO SAWS C P S OR THE CITY, WE PUT IT IN THAT CATEGORY, OTHER WOULD REFLECT STATE OR VIA, OR ANY OTHERS.
WE'LL SEE IT, IT POSTED RIGHT AFTER THIS.
DID YOU SEPARATE COMMENTS FROM QUESTIONS OR ARE THEY ALL TOGETHER? UM, AT THIS POINT THEY ARE ALL TOGETHER.
UM, BUT THAT'S CERTAINLY SOMETHING THAT WE CAN TAKE A LOOK AT AS WELL.
NO, I JUST WANNA KNOW WHAT I'M GONNA EXPECT TO SEE.
DID YOU FIND THAT THERE WAS MORE QUESTIONS THAN COMMENTS OR MOSTLY QUESTIONS? COMMENTS? UM, I WOULD SAY MORE QUESTIONS THAN COMMENTS, ALTHOUGH THERE ARE SOME COMMENTS THAT LEAD INTO QUESTIONS QUESTION.
UM, LET'S, LET'S START, UH, ON THE OTHER END OVER HERE.
UH, THIS TIME, LET'S START WITH HENNA.
THAT WAS, THAT, THAT WAS MY ONLY QUESTION.
I WAS WONDERING IF OF THE, IT SEEMS LIKE A REALLY LOW, UM, NUMBER OF RESPONSES.
DO YOU HAVE THE BREAKDOWN AS TO HOW MANY CAME IN BY TEXT? HOW MANY BY THREE.
UM, IS THAT IN THE DOCU, THE OTHER DOCUMENT? UM, IT'S NOT, BUT I CAN SHARE THAT WITH YOU.
OF COURSE, ONLINE, UM, MOST OF THE SUBMISSIONS WERE COMPLETED ONLINE.
UM, 12 USE THE TEXT OPTION AND ONE USED THROUGH AND ONE, BUT THAT OPPORTUNITY CONTINUES TO REMAIN OPEN, SO WE HOPE THAT MORE PEOPLE WILL FILL OUT THAT FORM.
AND DO YOU ANTICIPATE GIVING US JUST WEEKLY UPDATES ON THOSE NUMBERS AS THEY CHANGE? OKAY.
THAT'S CERTAINLY SOMETHING WE CAN DO.
UM, THANK YOU VERY MUCH FOR THE INFORMATION AND I LOOK FORWARD TO WHAT IS TO COME, BECAUSE I THINK THAT WHEN WE GET A CHANCE TO ACTUALLY READ THAT, WHAT YOU HAVE JUST OFFERED TO US IN TERMS OF THE OPPORTUNITY FOR STAFFING TO ACTUALLY REACH OUT, UM, I VALUE THE FACT THAT YOU'RE WILLING TO REACH OUT TO INDIVIDUALS WHO GAVE CONTACT INFORMATION, BUT AT THIS POINT, IT'S KIND OF UNCLEAR WHAT WE COULD DO WITH IT OR WHAT WE WOULD SEE UNTIL WE GET A CHANCE TO LOOK AT THOSE.
BUT I THINK THAT WOULD BE A REALLY GOOD OPPORTUNITY FOR US TO, UM, PERHAPS AS A COMMITTEE LOOK AT WHAT WE CAN GRAB AND ELEVATE TO OUR QUESTIONS AND THEN, UM, LEAVE THE REST OF THE, THE MORE FOOTS ON THE GROUND WITH THE PERSONNEL AND THE STAFF THAT COULD ACTUALLY BE RESPONSIVE TO THAT.
BUT I THINK WE WOULD PROBABLY NEED TO SEE THAT AND HAVE A COUPLE OF DISCUSSIONS ABOUT THAT, MR. CHAIR BEFORE WE COULD IRON IT OUT.
I, LAURA, I DUNNO IF YOU WERE HERE EARLIER WHEN I WAS TALKING ABOUT FIRST RESPONDERS NOT BEING NECESSARILY THOSE IN UNIFORM.
UH, AND NOW AS I'M HEARING YOU TALK AND, AND SEEING THESE SLIDES, IT OCCURS TO ME THAT QUITE LITERALLY YOU GUYS ARE THE FIRST RESPONDERS
UM, AND, UH, I, UM, I'M NOT SURE SAN ANTONIO'S DONE A GOOD ENOUGH JOB AT, AT TALKING ABOUT THE FOLKS WHO WORK FOR YOU, LAURA, AND, UH, THE FOLKS WHO WORK AT 3 1 1.
AND, UM, AND I, I CAN'T BEGIN TO IMAGINE HOW DIFFICULT, UM, THAT WEEK MUST HAVE BEEN FOR Y'ALL, UM, BECAUSE, UH, YOU KNOW, HERE YOU WERE TAKING CARE OF OTHER PEOPLE, UH, AND THEIR ANXIETIES, WHILE I'M SURE THAT EVERYBODY, YOU KNOW, YOU AND EVERYBODY WHO WAS WORKING FOR YOU WAS ALSO, UM, SCARED AND WORRIED.
AND SO, UM, YOU GUYS ALWAYS HANDLE THOSE CHALLENGES WITH SUCH GRACE AND, UM, AND, AND YOU NEVER MAKE IT LOOK HARD.
BUT I, I CAN ONLY IMAGINE HOW HARD IT WAS.
SO THANK YOU ON BEHALF OF EVERYBODY WHO, UM, WHO HASN'T SAID THANK YOU YET.
UH, I, I DO THINK, REID, IT'S IMPORTANT THAT, UM, MAYBE WE GO BACK TO THAT LIST OF
[01:50:01]
QUESTIONS.'CAUSE NOW I'M WONDERING AS YOU'RE HERE, LAURA, YOU KNOW, AND, AND DON'T ANSWER THIS QUESTION 'CAUSE I I WANT YOU TO THINK ABOUT IT, BUT WHAT TECHNOLOGY IS AVAILABLE OUT THERE TO WHICH YOU HAVE ACCESS BUT DON'T, DIDN'T HAVE THAT MAYBE YOU WISH YOU HAD HAD, RIGHT? THAT WOULD'VE MADE YOUR JOB, UM, EASIER OR MORE COMPLETE.
UM, THAT'S SOMETHING I'LL, I'LL BE WONDERING THROUGHOUT, JUST 'CAUSE YOU KNOW, IF, IF WE CAN, IF WE CAN DO BETTER IN THAT DEPARTMENT ALSO, UH, THEN I THINK THAT WE'LL BE SERVING OUR COMMUNITIES MORE.
AS YOU REPORT THESE TO US, I'D, I'D LIKE TO SEE, UH, HOW THEY COME IN, JUST, UH, WHAT THE COUNCILWOMAN ASKED AND HOW MANY ARE CAME IN IN ENGLISH VERSUS SPANISH.
AND IF YOU COULD ALSO SEND US AN EXPLANATION OF HOW YOU'RE COMBING THROUGH SOCIAL MEDIA.
I IMAGINE YOU HAVE SOME SORT OF SCRIPT THAT, THAT DOES THAT.
AND I, I AM CURIOUS WHEN WILL WE SEE THE 9 1 1 AND 3 1 1 REPORTS FROM THE EVENT? UM, SO ON THOSE, WE DO CONTINUE TO REVIEW THOSE, UM, CALLS FOR SERVICE TO JUST GET THOSE BASIC THEMES.
THEY DO VERY CLOSELY MIRROR, UM, WHAT WE'VE SEEN IN THE COMMENTS OR QUESTIONS SUBMITTED THROUGH THIS FORM.
UM, SO I WILL FOLLOW UP WITH YOU IN, IN TERMS OF TIMING FOR THAT, UM, AS THERE'S A VERY LARGE CALL VOLUME, UM, FOR SOCIAL, UM, THOSE WERE COMBED, UM, BY MY STAFF AND, AND MYSELF OF, OF LOOKING AT THOSE VARIOUS COMMENTS.
UM, AND THOSE ARE ALL POSTED, POSTED PUBLICLY, OF COURSE ON OUR VARIOUS PAGES.
SO YOU LOOKED AT PEOPLE'S, UH, SOCIAL MEDIA USERS' RESPONSES TO COSA POST NOT, UM, NOT ANYTHING WITH HASHTAG COSA, CORRECT? YEAH, WE LOOKED AT OUR ACTUAL POSTS AND CATEGORIZED, UM, AND LOOKED AT COMMENTS FROM THOSE.
UH, AND WOULD IT BE POSSIBLE, UH, OH, WELL WE DON'T MEET NEXT WEEK, BUT JUST TO GET, UH, AN OVERVIEW, WHEN YOU SAY LARGE CALL VOLUME FOR NINE ONE ONE AND 3 1 1, UM, LIKE HOW MANY CALLS ARE YOU TALKING ABOUT? UM, I KNOW OVERALL LOOKING AT SOCIAL MEDIA AND 9 1 1 AND 3 1 1, WE'RE LOOKING AT ABOUT 50,000 DATA POINTS.
THAT INCLUDES CALLS FOR SERVICE OR COMMENTS.
AND JUST 9 1 1, WOULD YOU BE ABLE TO TELL US OFF THE TOP OF MY HEAD? I DUNNO, BUT I CAN GET BACK TO YOU.
OKAY, LET ME SEE IF I UNDERSTAND THIS.
ON YOUR SLIDE, YOU SAID THERE'S 195 QUESTIONS AND COMMENTS.
AND YOU JUST SAID THAT WE HAD OVER 50,000 CALLS OR WHATEVER.
DID YOU SYNTHESIZE THAT 50,000 DOWN TO THIS 195? IS THAT WHAT YOU'RE TELLING ME? A SEPARATE DATA POINT COUNCILMAN? SO THE 195 REFERS TO THE ACTUAL FORM THAT WE HAVE ONLINE TO SUBMIT QUESTIONS TO THIS COMMITTEE.
UM, 50,000 WOULD INCLUDE JUST SOCIAL MEDIA COMMENTS THROUGH ONE, ONE CALLS FOR SERVICE AND 9 1 1 CALLS FOR SERVICE.
THOSE THEMES ARE VERY REFLECTIVE OF WHAT WE'VE SEEN SO FAR IN THIS PARTICULAR INPUT OPPORTUNITY, BUT THEY'RE SEPARATE.
COUNSEL, CAN I JUST CLARIFY AGAIN, THE, THE 1 95 IS COMING FROM THE, THE MEASURES OR THE, OR THE OPPORTUNITIES THAT WE SET UP FOR CITIZENS TO GIVE INPUT TO THIS COMMITTEE, WHICH WAS SET UP POST-EVENT.
WHEN LAURA'S TALKING ABOUT THE 9 1 1 3 1 1 AND SOCIAL MEDIA, THEY'RE LOOKING AT ROUGHLY A SEVEN DAY TIMEFRAME WHEN THE EVENT WAS ACTUALLY HAPPENING.
SO JUST TO CLARIFY THAT SEPARATION FOR YOU, DID WE HAVE ANYBODY GOING THROUGH THOSE CALLS AND, AND THAT 50,000 OR WHATEVER AND ACTUALLY DOCUMENTING OR FILLING OUT THAT FORM TO INCLUDE IN THIS 1 95? I GUESS MY POINT IS OUT OF 1.5 MILLION, UH, PEOPLE IN THIS CITY THAT WE'VE ONLY GOTTEN 195 QUESTIONS OR COMMENTS, I, I, I CAN TELL YOU THAT MY, WE GOT, I WOULD SAY OVER A THOUSAND, UH, DURING THAT SEVER SEVEN DAY PERIOD OF COMMENTS, QUESTIONS, AND THINGS THAT WE TOOK AND WE SYNTHESIZED INTO OUR COMMENTS THAT WE WENT IN.
WE'RE NOT DOING SOMETHING RIGHT HERE.
YEAH, YOU'RE, YOU'RE, YOU'RE RIGHT ON.
LET'S BE CAREFUL HERE WHAT WE'RE DOING.
WE ALL GOT A LOT OF QUESTIONS.
WE TOOK THOSE IN, WE, WE PUT 'EM INTO BEFORE, DURING, AND AFTER.
WE THEN SET UP THIS ON OUR LITTLE PART OF OUR WEBSITE IF THERE WAS ADDITIONAL QUESTIONS.
MY INTENTION IS THAT AS THIS GOES THROUGH, WE TAKE THOSE QUESTIONS IN.
IT WAS, I I WAS NEVER INTENDING FOR THEM TO HAVE TO GO INDIVIDUALLY RESEARCH AND ANSWER THOSE QUESTIONS.
IT WAS TO AUGMENT WHAT WE ALREADY HAD TO MAKE SURE WE DIDN'T MISS SOMETHING.
OR AS WE GO THROUGH THIS, IF SOMEONE LISTENS TO THIS AND GOES, WHOA, I GOT ANOTHER
[01:55:01]
QUESTION, WE HAVE A WAY TO PICK IT UP.SO MY INTENTION, AND I THOUGHT WE, WHAT WE TALKED ABOUT ORIGINALLY, AND MAYBE IT DIDN'T GET COMMUNICATED WELL, IS THAT THIS IS A WAY TO GATHER QUESTIONS THAT WE DIDN'T ALREADY HAVE, GATHER ADDITIONAL QUESTIONS THAT COME UP AS WE GO THROUGH THE PROCESS.
I HAD NEVER HAD ANY ATTENTION OF GOING BACK THROUGH 50,000 CALLS.
I FELT LIKE THAT IF SOMEONE REALLY HAD A QUESTION, THEY WOULD GO TO THIS PLACE, ASK THAT QUESTION.
WE'LL SEE IF THAT QUESTION IS ALREADY ACCUMULATED IN OUR, OUR QUESTIONS THAT WE'RE NOW TURNING AROUND AND ASKING THE AGENCIES.
AND THAT ULTIMATELY WE FULFILL THE CITIZENS' DESIRE THAT WE ARE GETTING TO THE BOTTOM OF THIS PROBLEM AS THEY HAVE QUESTIONS.
IT, THE QUESTIONS AND COMMENTS CAN GET VERY SPECIFIC, YOU KNOW, WHY WAS THIS, WHY WAS THIS INTERSECTION NOT PUT SANDED ON? YOU'VE HAD THOSE, I'VE HAD PEOPLE COME UP TO ME AND GO, WHAT HAPPENED? THAT'S NOT WHAT, THAT'S NOT WHAT I DON'T THINK, I DON'T THINK THIS COMMITTEE HAS THE RESOURCES, THE BREADTH OF THE TIME TO DO THAT.
BUT WE DO HAVE THE TIME TO TAKE THEIR 95 QUESTIONS IN, LOOK AT 'EM, UNDERSTAND THEM, COMPARE 'EM TO THE QUESTIONS WE'VE ALREADY RECEIVED AND MAKE, SEE IF THERE'S A GAP IN WHAT WE'RE ASKING THESE AGENCIES THAT THAT'S WHERE I SEE IT.
DOES SOMEONE SEE IT DIFFERENTLY? NO, I, I, I AGREE WITH THAT.
IT'S JUST THAT WHEN I LOOK AT THE OVERALL COMMENTS THAT I GOT, UH, I JUST SEE THAT 195 IS VERY LOW.
DID WE GO, DID WE DO OUR BEST TO GET THE WORD OUT ON? I DON'T KNOW, YOU KNOW, FILLING OUT THIS, THIS FORM.
I CAN TELL YOU THAT ANY OR ANY EVENT DEGRADES OVER TIME AND, AND PEOPLE, I MEAN WE'VE, WE'VE JUST HAD, WE'LL HAVE TWO, THREE WEEKS OF SPRING AND WE'RE RIGHT INTO SUMMER.
OKAY? SO, YOU KNOW, WE DON'T GET MUCH SPRING, WE DON'T GET MUCH WINTER, WE'LL GET A LOT OF SUMMER AND PRETTY SOON THEY'RE NOT GONNA BE THINKING ABOUT THIS.
BUT AT LEAST WE HAVE THIS PLACE AND WE'RE TALKING HOPEFULLY PEOPLE LISTENING.
IF THEY DO HAVE SOMETHING WE'RE MISSING, PUSH ON THE BUTTON.
GIVE US THE QUESTION, LET US KNOW.
OUR ORIGINAL INTENT WAS TO USE THIS AS A MORE ACTIVE PROCESS INSTEAD OF HAVING CITIZENS TO BE HEARD.
THAT WE COULD RESPOND TO THEM THROUGH THE WAY WE'RE ASKING OUR QUESTIONS.
IF WE ARE NOT ANS ASKING THE RIGHT QUESTIONS, I EXPECT WE'LL GET, WE'LL GET ANOTHER QUESTION ON HERE AND WE THEN OUGHT TO INCORPORATE THAT.
IT'S A FEEDBACK LOOP IS ALL I SAW IT AS.
AND I I JUST WANNA MAKE SURE WE HAVE DONE EVERYTHING ON OUR PART TO GET THE WORD OUT AND MAKE SURE THAT THEY UNDERSTAND THAT THIS IS AVAILABLE TO THEM TO SEND US QUESTIONS IN.
AND, AND I'M CERTAINLY GONNA TAKE THAT BACK TO MY OFFICE AND ADVERTISE IT THROUGH MY MEDIA, WHETHER IT'S NEWSLETTER, FACEBOOK, UH, INSTAGRAM, TWITTER, THAT KIND OF THING.
I'M GONNA GET THAT BACK OUT BECAUSE I DON'T, I DON'T, AND MAYBE THAT'S MY FAULT.
MAYBE I DIDN'T GO OUT AGGRESSIVELY ENOUGH TO MAKE SURE THAT PEOPLE GOT THEIR INPUT IN.
WE, WE GOT A LOT OF QUESTIONS EARLY.
YEAH, YOU, YOU CLEARLY DID, RIGHT? I DID.
SO, UH, I THINK MAYBE OVER US GOING OVER THESE QUESTIONS AND PEOPLE SEEING THEM, MAYBE WE'RE STARTING TO ACTUALLY ANSWER OR, OR SAY, WELL, OKAY, THEY SAW THAT ONE, THEY PUT IT IN.
MAYBE THEY'RE, YOU KNOW, AND THEN AS WE GO THROUGH AND, AND START COLLECTING RESPONSES TO THIS AND INFORMATION ON THIS, WE'LL EITHER BE SUCCESSFUL OR WE'LL FAIL.
AND IF WE FAIL, MY GUESS IS THEY'LL LET US KNOW.
I'M SURE THEY WILL
IF I MAY ADD AS WELL CHAIR YOU, THE COMMITTEE MIGHT FIND AS YOU REVIEW THESE QUESTIONS AND COMMENTS THAT IT, IT DOES CLOSELY MIRROR THE QUESTIONS THAT YOU AS A COMMITTEE HAVE ASKED TOO.
SO AS THE CHAIR MENTIONED, IT'S INTENDED, IF WE MISSED SOMETHING, IF THERE'S A PARTICULAR INTEREST THAT A RESIDENT REALLY WANTED TO EXPRESS TO US THAT MAYBE HADN'T COME UP YET, I THINK THIS IS A GREAT SUPPLEMENTAL OPPORTUNITY FOR THE COMMITTEE.
IT, IT'S A FEEDBACK, IT'S AN ONGOING CHECK ON AND FRANKLY, SOMEONE MIGHT SEE SOMETHING HERE THAT WE'RE TALKING ABOUT AND, AND HAVE ANOTHER COMMENT OR QUESTION THAT THEY'D LIKE TO GET TO US.
AND THIS IS WHY WE HAVE THIS SET UP.
IT'S NOT JUST A ONE TIME DEAL.
ANY OTHER QUESTIONS ON THAT, BEN? SO CHAIR, I JUST WANTED TO MENTION THAT, UH, ALEX WILL POST THAT TO THE SHAREPOINT SITE, UH, THIS MORNING OR AT THE CONCLUSION OF THIS MEETING.
YOU CAN SORT THE QUESTIONS AND COMMENTS, UH, BY THE ENTITY C P S SAWS OR IF IT'S A COMBINED QUESTION.
[02:00:01]
THEY MAY START WITH A COMMENT, BUT THEY EVENTUALLY GET TO A QUESTION.UH, THE THEMES AND THE QUESTIONS ARE VERY SIMILAR TO WHAT YOU ALL HAVE ALREADY SUBMITTED TO THE ENTITIES.
UH, BUT CERTAINLY, UH, INVITE YOU TO GO THROUGH THOSE IN DETAIL AND, AND, AND EVALUATE THAT AND SEE IF THERE'S SOMETHING WE NEED TO ADD TO THE LIST.
AND THEN WE WILL CERTAINLY KEEP THOSE, UH, CHANNELS OPEN AS THE C COMMITTEE CONTINUES TO MEET, TO YOUR POINT, TO HAVE THAT FEEDBACK LOOP TO THE COMMITTEE.
UH, AND WE CAN ALSO ADD THAT I THINK LAURA, AT THE END OF OUR RELEASES, WHEN WE PUT OUT THE MEETING NOTICES, WE CAN CERTAINLY PUSH THAT OUT AGAIN TO REMIND PEOPLE THAT THIS, UH, THESE UH, OPPORTUNITIES STILL EXIST TO PROVIDE FEEDBACK.
SO THAT'S SOMETHING WE CAN DO AS WELL.
SO, UH, YOU THANK YOU VERY MUCH.
ANY OTHER COMMENTS? WELL, THANK YOU VERY MUCH.
I'M GETTING READY TO GET OUTTA HERE.
Y'ALL READY?