* This transcript was created by voice-to-text technology. The transcript has not been edited for errors or omissions, it is for reference only and is not the official minutes of the meeting.
          [00:00:03]
          ONE. 
          OKAY. 
          GOOD MORNING. 
          THANK YOU VERY MUCH, UH, FOR BEING HERE AND THE FOLKS THAT ARE ONLINE. 
          WE APPRECIATE YOUR, UH, TIME AND ATTENTION TO THIS. 
          WE'VE GOT A VERY IMPORTANT PRESENTATION TODAY FROM, UH, FROM THE CITY, UH, PARTICULARLY ON THE, UH, PART, IT'S, UH, UH, BEING MANAGED, UH, ON OUR SUB-TEAM, UH, BY ED LISA AND, UH, DR. 
          ROCHA GARCIA. 
          SO IF WITHOUT ANYTHING ELSE, UNLESS THERE'S SOME, UH, ANNOUNCEMENT OR BEN THAT WE NEED TO GO OVER FIRST, UH, LET'S, UH, JUST TURN IT OVER TO ERIC. 
          ERIC, PLEASE GO AHEAD. 
          MARIA, THANK Y'ALL FOR BEING HERE. 
          YES, SIR. 
          THANK YOU. 
          I GOT, I GOT THE, A TEAM HERE. 
          . 
          . 
          THANK YOU, COUNCILMAN. 
          AND, AND, UH, UM, IT'S REED. 
          I KNOW. 
          I, I, I JUST CAUGHT MYSELF, BUT YEAH, I'M HAVING FLASHBACKS IN THIS ROOM, SO YEAH, I'D HAVE TO BE SITTING OVER THERE. 
          UM, SO THANK YOU FOR HAVING, UH, MARIA AND I HERE THIS MORNING. 
          UH, FOR THOSE OF YOU THAT DON'T KNOW, UM, MY NAME IS ERIC WALSH. 
          I'M THE CITY MANAGER. 
          UM, UH, WITH ME THIS MORNING IS MARIA VILLA GOMEZ, THE DEPUTY CITY MANAGER, UM, FOR THE CITY OF SAN ANTONIO. 
          MARIA OVERSEES, UM, MANY OF OUR CORE, UM, DEPARTMENTS. 
          SHE OVERSEES THE POLICE DEPARTMENT, THE FIRE DEPARTMENT, UM, AND MORE IMPORTANTLY, OUR BUDGET OFFICE. 
          UM, SO SHE IS, UH, CRITICAL TO, UM, MY OPERATIONS AND, UH, MY NUMBER TWO HERE IN THE ORGANIZATION. 
          SO, UM, WITH THE, JUST THE ON THE OVERVIEW SLIDE, UM, WE'VE STYLED THIS PRESENTATION, UM, HIGH LEVEL. 
          UM, I DID NOT WANNA REGURGITATE A LOT OF THE STUFF WE INCLUDED WITHIN THE COMMITTEE RES, UH, RESPONSES TO THE COMMITTEE'S QUESTIONS, BUT, UM, IT'S, UM, PLANS ARE CRITICAL, UM, FOR ANY NUMBER OF TYPE OF SITUATIONS, OBVIOUSLY. 
          UM, AND, UM, BUT I THINK IT'S MY EXPERIENCE THAT HOW AN ORGANIZATION REACTS WHEN THINGS DON'T GO WELL IS, UH, EVEN MORE IMPORTANT. 
          AND SO, UM, THAT'S ONE OF THE THINGS THAT I THINK YOU SAW IN THE, UH, ANSWERS TO OUR QUESTIONS AND THE THOUGHT WE GAVE, UM, AND SOME OF THE CRITICAL REVIEW WE DID AS AN ORGANIZATION AFTER THE STORM, THE, CERTAINLY THE WINTER STORM STRESSED OUR SYSTEMS AND POINTED TO, UH, SERIOUS GAPS IN OUR OWN ORGANIZATIONAL ALIGNMENTS. 
          AND I'LL TALK BRIEFLY ABOUT THAT, UM, UH, HERE THIS MORNING. 
          SO, NEXT SLIDE. 
          SO JUST WHAT, WHAT I'D LIKE TO COVER, UH, THIS MORNING IS, UM, KIND OF THE, THE EMERGENCY OPERATIONS CENTER, ITS BASIC STRUCTURE. 
          UM, A A HIGH LEVEL RECAP OF THE TIMELINE, UH, WHAT THE SHIFT FROM AN EMERGENCY TO THE CRISIS WAS IN OUR MIND. 
          UM, KEY LESSONS LEARNED, UH, WHAT WENT WELL, AND, UH, NEXT STEPS FOR US AS AN ORGANIZATION. 
          NEXT SLIDE. 
          SO THE CITY'S EMERGENCY OPERATIONS CENTER. 
          UM, AND THIS WAS INCLUDED IN A LITTLE BIT MORE DETAIL IN THE RESPONSE TO THE, TO THE, TO THE COMMITTEE, BUT, UM, AND THIS IS A QUESTION THAT GENERAL, YOU ASKED. 
          I THINK THAT, UH, FIRST CALL WE HAD ABOUT TWO MONTHS AGO, UH, WITH THE SUBCOMMITTEE, UH, IS IT COMMAND AND CONTROLLERS OR COORDINATION? AND IT'S A BIT OF BOTH. 
          AND, UM, UNDER COMMAND TO CONTROL, UM, THE EMERGENCY OPERATIONS CENTER AND THE EMERGENCY MANAGEMENT DIVISION SERVE AS AN OVERALL COMMAND CENTER FOR AREA WIDE EVENTS. 
          UM, IT'S WHERE THE MAYOR, THE CITY MANAGER, THE DEPUTY CITY MANAGER, THE EMERGENCY MANAGER, UH, EXECUTIVES, EMERGENCY MANAGEMENT INDIVIDUALS, UH, THROUGHOUT THE ORGANIZATION AND OTHER ORGANIZATIONS OPERATE IN ACCORDANCE WITH OUR EMERGENCY SERVICES PLAN, OUR EMERGENCY MANAGEMENT PLAN. 
          UM, IT'S ALSO A RESOURCE OPERATIONS CENTER WHERE IT COORDINATES, UH, THAT TYPE OF ACTIVITY. 
          AND I'LL GIVE YOU A COUPLE OF EXAMPLES AS WE GO THROUGH THE PRESENTATION THIS MORNING. 
          BUT IT SERVES AS A RESOURCE COORDINATION CENTER. 
          UM, IT COORDINATES, PREPARES RESPONSES AND RECOVERIES WITHIN THE CITY AND OUTSIDE THE CITY. 
          THERE'S A ROOM AT THE, A LARGE ROOM AT THE EMERGENCY OPERATIONS CENTER, UM, THAT IS CALLED A, UM, UM, I FORGET THE ACRONYM. 
          IT'S THE, UM, THE OC AND THE REOC IS WHERE ALL THE HOSPITAL SYSTEMS HAVE, UH, A SPOT WITHIN THAT STRUCTURE AND WITHIN, PHYSICALLY WITHIN THAT ROOM WHERE THEY CAN COORDINATE, UM, HOSPITAL DATA, PATIENT DATA, UM, AND BE ABLE TO COORDINATE REAL TIME AND HAVE REAL TIME INFORMATION IN THAT FACILITY. 
          WE ALSO COORDINATE THROUGH THE STATE AND THE FEDERAL GOVERNMENT THROUGH THAT BUILDING, AND IN PARTICULAR HERE IN SAN ANTONIO, THE MILITARY. 
          AND J B S A NEXT SLIDE. 
          JUST, ERIC, JUST AS A POINT OF CLARIFICATION ON, ON THE LEFT SIDE THERE, OF THAT LAST CHART WHERE IT SAYS, CITY OF SAN ANTONIO RESOURCES ARE, ARE UTILITIES 
          [00:05:01]
CONSIDERED CITY OF SAN ANTONIO RESOURCES, OR ARE THEY OUTSIDE OF THE DEFINITION IN IN THAT STATEMENT? UM, GENERAL, I THINK, UH, THAT'S GONNA BE THE CRUX OF THE MATTER THAT WE'LL GET TO. 
          UM, I THINK WHAT IT MEANS IS IT DOES INCLUDE UTILITIES, BUT WHAT IT DOESN'T INCLUDE IS THE DECISION MAKING AT THE UTILITY LEVEL. 
          UM, IF WE NEED TO COORDINATE, UM, UH, FOR EXAMPLE, IF THERE'S, UM, WATER SUPPLY ISSUES, UH, FOR THE FIRE DEPARTMENT AND WATER ISN'T GETTING TO A HYDRANT, THAT COORDINATION IS THERE. 
          UM, BUT WHAT IT DOESN'T MEAN AND WHAT IT HASN'T MEANT, AND I THINK IT'S ONE OF THE, IT IS THE KEY LESSON THAT WE LEARNED IS THAT IT DOESN'T MEAN, UM, THE, UH, THE, UH, COORDINATED DECISION MAKING. 
          AND IF I, IF I COULD, ERIC GETS UNDER THE FORMATION DOCUMENTS OF BOTH SAWS AND C P S. 
          UM, THEY MAINTAIN MANAGEMENT OF THEIR OPERATIONS. 
          SO THERE COULD BE INCREASED COORDINATION, UM, GOING FORWARD. 
          MAYBE SOME, UH, FOR LACK OF A BETTER TERM, STRICTER COORDINATION ON COMMUNICATIONS. 
          BUT FROM AN OPERATIONAL STANDPOINT, UH, THEY NEED TO MAINTAIN CONTROL OF THEIR OPERATIONS EVEN DURING AN EMERGENCY. 
          OKAY. 
          I, I JUST WANTED TO CLARIFY. 
          I THINK YOU WANT, WE'RE GONNA HOLD OUR QUESTIONS UNTIL THEY FINISH THEIR PRESENTATION, OR DO YOU WANNA, WELL, ACTUALLY, I'LL LET YOU HANDLE THIS HOWEVER YOU WANT. 
          YEAH. 
          SO I ACTUALLY THINK, UH, AS WE MOVE THROUGH THIS, IF PEOPLE HAVE QUESTIONS WHEN WE'RE ON THE TOPIC, IT'S PROBABLY BEST TO, TO ADDRESS THEM THEN. 
          UM, SO ARE, ARE YOU GONNA COME BACK TO THIS LATER? UH, THIS POINT LATER THAT POINT IS PROBABLY IN ABOUT THREE SLIDES. 
          OKAY. 
          YEAH. 
          OKAY. 
          THANK YOU. 
          NEXT SLIDE. 
          UM, SO UNDER THE, UM, UM, EMERGENCY MANAGEMENT STATUTES, UH, WITHIN THE STATE OF TEXAS, UM, THE CHIEF ELECTED OFFICIAL, OR IN OUR CASE, THE MAYOR, IS THE EMERGENCY MANAGER AND HAS CERTAIN ROLES AND RESPONSIBILITIES, UH, WITHIN THE STATE'S LAW, AND IS INCORPORATED WITHIN, UM, OUR OWN, UM, OPERATIONS. 
          SO THE MAYOR, AS THE CHIEF ELECTED OFFICIAL IN AN EMERGENCY, ESTABLISHES THE OBJECTIVES AND PROVIDES THE GENERAL GUIDANCE, UM, REGARDING THE EMERGENCY MONITORS. 
          THE RESPONSE KEEPS THE PUBLIC INFORMED, UM, AND, AND, UM, HE, HE OR SHE DECLARES LOCAL DISASTERS, UH, HISTORICALLY HERE IN SAN ANTONIO, THAT HAS BEEN A JOINT DECISION BETWEEN BOTH THE MAYOR AND THE BEXAR COUNTY JUDGE. 
          UM, AND HAS BEEN THAT WAY, AT LEAST FOR THE LAST, UH, 15 OR 20 YEARS. 
          UM, AND THEN THE MAYOR, UM, ACTIVATES THE E O C. 
          NOBODY ELSE ACTIVATES THE E O C, UH, NOT THE CITY MANAGER, NOT THE FIRE CHIEF, NOT THE PUBLIC WORKS DIRECTOR. 
          THE MAYOR ACTIVATES THE E O C. 
          MY ROLE AS CITY MANAGER, UM, IS TO IMPLEMENT THE POLICY, TO ORGANIZE IT, UH, TO MAKE SURE THAT WE HAVE COORDINATED RESPONSE, UM, AND TO, UH, COORDINATE, ACT, UH, ACTIVITY OR ACTIVATION OF THE E O C. 
          UM, AND I DO THAT, UM, THROUGH THE DEPUTY CITY MANAGER OR MYSELF. 
          UH, WE RELY HEAVILY ON THE THIRD COLUMN THAT IS THE EMERGENCY MANAGEMENT COORDINATOR, WHO IS THE DESIGNATED INDIVIDUAL BY THE EMERGENCY MANAGER, THE MAYOR, THE CHIEF ELECTED OFFICIAL, WHO SERVES AS THE LEADER OF THAT ORGANIZATION. 
          UM, THAT INDIVIDUAL MANAGES. 
          THE E O C IS RESPONSIBLE FOR TRAINING CITY EMPLOYEES, UM, AND OUTSIDE AGENCIES, UM, COORDINATING WITHIN THE DEPARTMENTS OF THE CITY AND ALSO OUTSIDE AGENCIES, UM, AND OVERSEES THE JOINT INFORMATION CENTER, WHICH I'LL TALK A LITTLE, A LITTLE BIT ABOUT, AND IS PART OF OUR KEY LESSON THAT WE LEARNED. 
          NEXT SLIDE. 
          SO THIS IS A VERY HIGH LEVEL TIMELINE OF WHAT WE PROVIDED TO THE COMMITTEE, BUT, UM, I, THERE WERE A COUPLE THINGS I WANTED TO POINT OUT ON THE TIMELINE. 
          AND, AND IN OUR RESPONSE TO THE COMMITTEE, WE BROKE IT UP INTO, UM, THE THREE OF THE FOUR PHASES OF AN EMERGENCY, THE PREPARATION, THE RESPONSE, AND THE RECOVERY, WHICH HAD VERY DISTINCT DIFFERENCES IN TERMS OF, OF OUR RESPONSIBILITY AND OUR ACTIVITY. 
          UH, THE PREPARATION BETWEEN THE NINTH AND THE 14TH WAS MAINLY FOCUSED ON ROADS, HIGHWAYS, AND UNSHELTERED HOMELESS, AND ALL THE PREPARATION THAT WE DID, UM, UM, TO PREPARE FOR THE UPCOMING STORM. 
          UM, THAT SHIFTED ON FEBRUARY 15TH, UM, WHEN POWER WAS OUT THAT EARLY THAT MORNING ON THE FEBRUARY 15TH, BETWEEN THE 15TH AND THE 19TH, OUR ACTIVITY AND FOCUS, UM, MOVED TO OPENING THE CONVENTION CENTER ON TUESDAY THE 16TH FOR ANYBODY THAT, UM, NEEDED A, A WARM PLACE TO GO. 
          UM, WE COORDINATED WITH, UH, NORTHSIDE INDEPENDENT SCHOOL DISTRICT AND VIA, AND OUR OWN 3 1 1 SYSTEM FOR PEOPLE THAT NEEDED A RIDE. 
          AND WE PROVIDED TRANSPORTATION, 
          [00:10:01]
UM, UM, FROM THE COUNTY, UM, AND THE CITY INTO THE CONVENTION CENTER. 
          UM, WE ALSO STARTED TO SEE, UM, IMPACTS ON OUR VULNERABLE POPULATIONS. 
          AND, UM, BETWEEN OUR HUMAN SERVICES DEPARTMENT, THE POLICE DEPARTMENT AND THE FIRE DEPARTMENT, UM, STARTED DOING SOME FOOD AND WATER DELIVERY TO THOSE INDIVIDUALS. 
          THEY, WE HAD A NUMBER OF CALLS TO 9 1 1 FOR, OR, UH, UH, WHAT WE CALL PATROL BUYS, UM, INDIVIDUALS CALLING ABOUT, UM, UH, OLD MAN MR. WALSH, WHO LIVES DOWN THE STREET AND NOBODY HAS SEEN HIM, AND WE'RE NOT SURE IF HE'S GOT, UM, ANY FOOD. 
          AND SO, UM, WE FOUND OURSELVES IN A POSITION WHERE WE WERE ENGAGED WITH INDIVIDUALS THAT NEEDED SOMETHING, AND THEN WE STARTED PROVIDING IT. 
          UM, THAT WAS COORDINATED THROUGH THE E O C AND THE DEPARTMENTS. 
          WE ALSO STARTED DELIVERING IN, UH, UH, WITH THE HELP OF, UH, J B S A AND SOME OF THEIR EQUIPMENT, UM, OUR PUBLIC WORKS DEPARTMENT AND OUR FIRE DEPARTMENT STARTED DELIVERING WATER TO SOME AREA HOSPITALS WHO NEEDED WATER TO RUN THEIR BOILERS. 
          AND, AND SO, UM, THAT WAS COORDINATED THROUGH OUR E O C. 
          UM, AND THEN WE STARTED, UH, UH, THE FIRE DEPARTMENT. 
          WE KNOW OF VULNERABLE POPULATIONS. 
          WE KNOW ASSISTED LIVING CENTERS. 
          WE KNOW SENIORS THAT ARE IN, THAT ARE REGISTERED AT OUR SENIOR CENTERS. 
          UM, WE KNOW, UM, UH, WHERE SAHA, UH, SAN ANTONIO HOUSING AUTHORITY RESIDENTS ARE AT. 
          BUT WE QUICKLY FOUND OURSELVES IN A POSITION WHERE THE FIRE DEPARTMENT WAS RES. 
          WE, WE WERE ASKING PEOPLE TO CALL 9 1 1 TO LET US KNOW ABOUT OXYGEN TANK REFILLS, AND THEN WE STARTED DOING OXYGEN TANK REFILLS. 
          SO THAT PERIOD OF TIME BETWEEN THE 15TH AND 19TH, UM, CHANGED VERY MUCH THE, THE, THE TYPE OF RESPONSE THAT WAS NEEDED. 
          AND I'LL TALK A LITTLE BIT ABOUT VULNERABLE POPULATIONS, UM, HERE IN A COUPLE OF SLIDES. 
          AND THEN THE 20TH THROUGH THE MARCH 6TH WAS REALLY THE RECOVERY. 
          OUR MAIN FOCUS, UH, ON, ON TWO FRONTS WAS WHEN SAWS ANNOUNCED THEIR BOILED WATER NOTICE. 
          UM, DURING THE SPECIAL COUNCIL MEETING ON WEDNESDAY AFTERNOON, THE 17TH, UM, I GOT OUT, I, I GOT OUTTA MY CHAIR. 
          I WALKED TO HER OFFICE AND HIS OFFICE AND SAID, SOMEBODY STARTED ORDERING BOTTLED WATER IMMEDIATELY. 
          UM, SO WE, UH, OPERATED, UH, BETWEEN OUR PUBLIC WORKS DEPARTMENT, UH, THE FIRE DEPARTMENT, UM, THE POLICE DEPARTMENT, AND THE TEXAS MILITARY, UH, 10 SITES WHERE WE, UH, DISTRIBUTED BOTTLED WATER, UH, SPREAD OUT THROUGHOUT THE CITY OVER A, UH, 10 OR 11 DAY PERIOD. 
          THE OTHER THING WE DID IN THAT RESPONSE, IN THAT, I'M SORRY, IN THAT RECOVERY PHASE, WAS THAT, UM, AND WE HAD A LITTLE BIT OF PRACTICE DOING THIS BECAUSE OF C O V I D. 
          UM, WE TOOK INDIVIDUALS THAT WERE ASSISTING PEOPLE WITH EMERGENCY HOUSING NEEDS, UM, FROM COVID, GOT THEM TRAINED QUICKLY ONSITE BY FEMA TO BE ABLE TO OPEN UP A RESOURCE CENTER THAT WAS CERTIFIED BY FEMA, WHERE PEOPLE COULD COME TO FILL OUT, UH, FEMA REIMBURSEMENT. 
          WE ALSO INCORPORATED SAWS IN NET SAWS HAD THEIR OWN PROGRAM WHERE, UH, INDIVIDUALS, UH, THROUGH AN IN INITIATIVE, UH, STARTED BY THE MAYOR USING PRIVATE DOLLARS, UH, COULD UTILIZE ACCESS, UH, UTILIZE AND ACCESS THOSE RESOURCES, THOSE FUNDS, TO BE ABLE TO REPAIR THEIR PIPES, UH, IF THEY NEEDED TO. 
          NEXT SLIDE. 
          YEAH. 
          JUST A QUICK QUESTION. 
          UM, ON THE BOIL WATER NOTICE, AS YOU DESCRIBED IT, YOU, YOU KIND OF GOT THAT IN REAL TIME, SO IT, IT DIDN'T SOUND LIKE YOU HAD ANY PRE-WARNING THAT THAT MIGHT BE COMING, UH, DOWN. 
          AND SO YOU REACTED IN REAL TIME. 
          IS THAT, I MEAN, WHAT, WAS THERE ANY, IN HINDSIGHT, ANY OPPORTUNITY TO HAVE SORT OF GIVEN, UH, SORT OF A WARNING ORDER THAT IF, IF CONDITIONS REACH A CERTAIN LEVEL, WE MAY GET INTO A BOIL WATER SO THAT WE AS A COMMUNITY MAYBE COULD HAVE, YOU KNOW, HAD A COUPLE HOURS OR A DAY, YOU KNOW, MORE WARNING TO START THAT BOILED WA OR THE, UH, BOTTLED WATER PIECE? ABSOLUTELY GENERAL. 
          UH, I THINK, I THINK, UM, I THINK THE COUNCIL LEARNED OF THAT, UM, AT THAT COUNCIL MEETING, UH, LIVE BY WEBEX. 
          UM, I THINK IT GOES TO THE HEART OF THE MATTER OF THE KEY LESSON THAT WE LEARNED, UM, THERE, UM, AS ANDY SAID, UM, YOU KNOW, WE ALL HAVE OUR RESPONSIBILITIES OF ORGANIZATIONS, UM, BUT WE ALSO HAVE THE RESPONSIBILITY OF COORDINATING THOSE TYPES OF DECISIONS SO THAT, UM, WE CAN DO PROPER COMMUNICATION TO THE PUBLIC SO THAT WE CAN PROPERLY ADVISE THE ELECTED OFFICIALS, UM, SO THAT WE CAN PROPERLY RESOURCE AND PLAN FOR IMPACTS. 
          UM, AGAIN, THAT IS THE KEY LESSON THAT WE LEARNED, UM, THROUGH THE STORM. 
          THANK YOU. 
          COULD YOU JUST CLARIFY THE PART? THANK YOU. 
          [00:15:01]
GOOD MORNING. 
          COULD YOU PLEASE CLARIFY THE PART ABOUT PUMPING WATER TO HOSPITALS? I WASN'T AWARE OF THAT RESOURCE WITH THE CITY. 
          WELL, UM, THEY, UH, ARE FIRE TRUCKS, AND WE USED, UM, WE, UH, WE USED, UH, SOME WATER TENDERS FROM, UH, FORT SAM, UM, THAT OUR PUBLIC WORKS INDIVIDUALS DROVE. 
          UM, BUT WE WERE, WE WERE, WE WERE UP ON LADDERS, LADDER TRUCKS WITH HOSES FILLING. 
          AND IF YOU RECALL THE VIDEO I SHOWED TO COUNCIL, UM, THERE WAS VIDEO OF THAT ACTIVITY. 
          UM, YEP. 
          SO TECHNICALLY WE DON'T, BUT WE DO HAVE BIG TRUCKS THAT HAVE PUMPS IN THEM. 
          AND COUNCILWOMAN JUST SAID, WE ALSO GOT RESOURCES FROM THE MILITARY THAT WERE ABLE TO LEND US A, UM, WATER TANK. 
          ANOTHER QUESTION. 
          THANK YOU, SIR. 
          UM, ON, AND THIS IS A, A GOOD PRESENTATION OF THE TIMELINE, BUT I WANNA KNOW WHEN THEY, YOU GIVE A RANGE OF DATES, LIKE THE PREPARATION NINE THROUGH THE 14TH. 
          WHEN DID YOU START THAT PREPARATION, AND WHEN WAS IT FINISHED? BECAUSE AT NINE TO THE 14, UM, WHEN DID IT START? WHO STARTED? WHO MADE THAT CALL? WHEN DID THAT START? THAT KIND OF THING. 
          WHO, WHO WAS A DECISION MAKER IN, IN EACH ONE OF THESE, AND WHEN DID IT ACTUALLY START? WELL, UM, SO THERE'S A MUCH MORE DETAILED TIMELINE IN THE RESPONSES WE PROVIDED COUNCILMAN. 
          SO I DIDN'T WANT TO, I DIDN'T WANNA REGURGITATE PRIOR INFORMATION, BUT I THINK GENERALLY I CAN SAY THAT, UM, THIS, THIS TIMELINE REFLECTS THE ACTIVITY OF THE CITY FROM THE NINTH TO THE 14TH. 
          OUR FOCUS WAS ON ROADS, HIGHWAYS, UNSHELTERED POPULATION, RIGHT? THAT WAS THE, THOSE ARE THE BIG THREE FOR US. 
          UM, THAT CHANGED ON THE 15TH WHEN, UM, POWER BECAME AN ISSUE, UM, AND A PROLONGED SENSE, UM, THAT, THAT STARTED A, UH, UH, A CASCADING EFFECT. 
          AND I'VE, I'VE HEARD THAT WORD USED SEVERAL TIMES. 
          IT'S A PERFECT DESCRIPTION, A CASCADING EVENT THAT CHANGED FROM AN EMERGENCY TO A CRISIS BECAUSE, UM, BECAUSE PEOPLE HAD UNPREDICTABLE POWER. 
          I THINK THERE WAS, UM, A LACK OF COORDINATION IN THE MESSAGING AND COMMUNICATION TO THE PUBLIC. 
          THEY WERE HEARING ONE THING, BUT, UH, PERSONALLY EXPERIENCING SOMETHING DIFFERENT, WHICH LED TO A FURTHER DISCONNECT. 
          SO, UM, I CAN CERTAINLY ANSWER THE, THE WHAT, WHAT I THINK I WAS RESPONSIBLE FOR, WHAT THE CITY'S RESPONSIBLE FOR. 
          UM, AM AM I ANSWERING IT? CAN I ANSWER YOUR QUESTION OR NOT? WELL, I MEAN, LIKE THE SECOND BULLET, IT SAID THE E O C ACTIVATED TO LEVEL ONE CITY COUNTY EMERGENCY DECLARED ISSUED. 
          THAT WAS ON SATURDAY. 
          SATURDAY. 
          ON SATURDAY. 
          YES, SIR. 
          OKAY. 
          UM, AND WHO CALLED THAT? THE MAYOR ON MY ADVISEMENT. 
          OKAY. 
          ALRIGHT. 
          AND THEN, UM, THAT'S A KEY, KEY DATE THAT I THINK EVERYBODY NEEDS TO REALIZE THAT ON SATURDAY IS WHEN IT WAS DECLARED IN EMERGENCY, AND LIKE YOU SAID, EVERYTHING ELSE WAS CASCADING AFTER THAT. 
          AND REALLY, UM, YOU KNOW, ALL THE CRITICAL FUNCTIONS NEEDED TO START MM-HMM. 
           OPERATING AT THAT POINT. 
          BUT SPEAKING OF THE, AND, AND THAT'S FINE. 
          I'LL, I'LL TAKE A LOOK AT THE DETAILED RESPONSE IN THE, IN THE, UH, ON THE WEBSITE, BUT IF YOU COULD JUST KIND OF SUMMARIZE IT A LITTLE BIT OR GET A LITTLE BIT TO THE POINT FOR FOLKS WATCHING RIGHT NOW, YOU KNOW, WHAT WERE THOSE CRITICAL DECISION POINTS AND WHO WAS MAKING 'EM AND WHEN THEY STARTED, I THINK IF YOU'LL LET ME GET TO THAT KEY LESSON LEARNED SLIDE. 
          OKAY. 
          I'LL, I'LL, I'LL, I, I THINK WE, I, I THINK WE GET STRAIGHT TO THE MATTER. 
          OKAY. 
          SO JUST ANOTHER QUESTION IN THE E O C WHEN Y'ALL ACTIVATED IT TO LEVEL ONE, WERE THERE DECISION MAKERS, I MEAN, A DECISION MAKE IN THE E O C FROM SAS AND C P S DECISION MAKERS, NOT JUST SOMEBODY TO PASS ALONG INFORMATION, BUT SOMEBODY TO MAKE DECISIONS IN THE E O C? NO. 
          OKAY. 
          AM I CORRECT? YEP, YOU'RE CORRECT. 
          OKAY. 
          THAT'S, THAT'S ALL MY QUESTION. 
          UH, WELL, WE JUST TALKED ABOUT THIS, BUT TH THIS IS FROM OUR STANDPOINT, UH, WHAT SHIFTED FROM A, UM, UH, A, UM, WHAT'S, WHAT'S TYPICAL IN SAN ANTONIO ABOUT A WINTER STORM, BUT A TYPICAL WINTER STORM PREPARATION? 
          [00:20:01]
UM, AND, UM, IN, IN OUR VIEW, THE, A SERIES OF CASCADING EFFECTS THAT BEGAN, UH, REALLY ON THE 15TH. 
          UH, THE OTHER THING THAT I THINK IS WORTH NOTING, UM, AS A, UM, UM, AS A ONE YEAR, UM, METEOROLOGY MAJOR, UH, WAS THAT THE OTHER THING THAT WAS DIFFERENT ABOUT THIS STORM WAS THAT IT GOT WORSE. 
          UM, THE WEATHER PREDICTION GOT WORSE AS TIME WENT ON, ACTUALLY AFTER THE EVENT STARTED. 
          UM, BECAUSE IF YOU'LL RECALL, IT WAS SUPPOSED TO BE SUNNY BY WEDNESDAY, AND THAT'S THE DAY WE GOT THE SECOND ROUND OF STORMS. SO, UM, VERY UNUSUAL FROM A METEOROLOGY STANDPOINT, BUT I ONLY, I ONLY MADE ONE YEAR. 
          SO DON'T, DON'T TAKE TOO MUCH OF THAT TO HEART. 
          SO, UH, NEXT SLIDE. 
          SO THE KEY LESSON LEARNED, AND THIS IS, THIS IS WHERE THE HEART OF THE MATTER IS, AND WE'VE GOT A NUMBER OF OTHER, I THINK, ORGANIZATIONAL LESSONS THAT WE LEARNED. 
          UM, BUT, UH, WE NEED TO, UH, AS AN ORGANIZATION NOT WITHIN SILOS, UM, WE NEED TO INTEGRATE THE MUNICIPAL UTILITIES INTO THE E O C AND THE JOINT INFORMATION CENTER. 
          THE JOINT INFORMATION CENTER WITHIN THE EEO WITHIN THE EMERGENCY OPERATIONS CENTER IS WHERE WE COORDINATE ALL MEDIA, ALL PUBLIC OUTREACH, UM, EVERYBODY REPORTS, UH, UP THROUGH MR. JEFF COYLE, UH, SITTING HERE IN THE ROOM. 
          UM, NO DEPAR WITHIN OUR ORGANIZATION, NO DEPARTMENT ISSUES. 
          ANY PRESS RELEASES, IT, THAT ALL STOPS, EVERYTHING GOES THROUGH AND IS COORDINATED THROUGH THE JOINT INFORMATION CENTER. 
          SO THAT THE MESSAGING IS, IS CONSISTENT WITH WHAT THE REAL TIME INFORMATION IS THAT WE HAVE REGARDING THE MATTER. 
          UM, UM, ONE OF THE KEY LESSONS LEARNED FOR US IS THAT WE HAVE TO HAVE COORDINATED DECISION MAKING WITH THE UTILITIES. 
          UM, I, LET ME BE CLEAR, AND I'M GONNA REITERATE SOMETHING THAT ANDY SAID A SECOND AGO. 
          I'M NOT TALKING ABOUT THE CITY MAKING DECISIONS NECESSARILY FOR THE UTILITIES. 
          UM, I'M NOT TALKING ABOUT THAT AT ALL. 
          BUT WHAT I AM TALKING ABOUT IS THE ABILITY TO COORDINATE THOSE DECISION MAKING, UM, TOGETHER SO THAT WE CAN PREPARE, PLAN, COMMUNICATE, AND RESOURCE, POTENTIALLY AS AN ORGANIZATION. 
          WHEREAS ORGANIZATIONS, UM, HOW WE'RE DEALING WITH THE DEC POTENTIAL DECISION, AND THAT WAS ABSENT IN THIS STORM, UM, WE'VE GOT TO BE ABLE TO PROVIDE, UM, THIS, THIS WILL HAPPEN AGAIN, IT MAY HAPPEN AS PART OF A CYBERSECURITY ATTACK. 
          IT COULD HAPPEN BECAUSE OF A SUMMER HEAT WAVE. 
          UM, BUT WE HAVE GOT TO BE ABLE TO GET TO A POINT WHERE, UH, WITHIN THAT, THAT COORDINATED EFFORT THAT, THAT AS A COMMUNITY, WE'RE ABLE TO PROVIDE, UM, REAL TIME ACTIONABLE AND POTENTIALLY EVEN LOCALIZED AND TARGETED INFORMATION TO THOSE THAT ARE IMPACTED. 
          AND LEMME GIVE YOU AN EXAMPLE. 
          THE COUNCIL A MONTH AND A HALF AGO APPROVED A CONTRACT WITH THE SAN ANTONIO RIVER AUTHORITY, AND WE'VE HAD A LONG TIME PARTNERSHIP WITH THEM TO MONITOR, UM, UH, LOW WATER CROSSINGS. 
          THEY'RE IMPLEMENTING A NEW SYSTEM, UM, THAT, UH, I SAW, UH, UM, A PEAK AT LAST WEEK THAT WILL HELP US LOCALIZE TO AN AREA TOWN, UM, ACTUAL FLOW WITHIN THAT AREA. 
          UM, IT MAY BE RAINING IN SAN ANTONIO, BUT ONLY ON THE NORTHWEST SIDE OF TOWN, WHICH IF, IF YOU LOOK AT THE MAP, IS GONNA IMPACT THE SOUTHWEST SIDE OF TOWN BECAUSE LEON 'CAUSE OF LEON CREEK AND THE CREEK, BUT WE CAN, WE CAN LOCALIZE THAT INFORMATION AND TARGET IT. 
          UM, WE NEED TO BE AT THAT POINT, UM, WITH THE UTILITIES. 
          WE TRY TO BE AT THAT POINT WITH THINGS THAT WE DO. 
          UM, AND WE'VE GOTTA BE ABLE, I THINK WITH THAT COORDINATED DECISION MAKING GIVES US ALL ACCESS TO REALTIME SITUATIONAL AWARENESS TO BE ABLE TO REACT TOGETHER. 
          THE PUBLIC DOES NOT SEE US AS THE CITY, C P SS AND SAWS. 
          THE PUBLIC SEES US ALL AS THE CITY. 
          AND, AND SO WE'VE GOTTA BE ABLE TO DO THAT. 
          THAT TARGETED AND LOCALIZED AND POTENTIALLY EVEN ACTIONABLE INFORMATION IS CRITICAL TO MAKING SURE THAT THE ELECTED OFFICIALS ARE ADVISED, THE ELECTED OFFICIALS, AND WE HAVE TWO OF THEM HERE TODAY, UM, FIELDED A NUMBER OF CALLS WITH PEOPLE WANTING TO KNOW WHAT WAS GOING ON. 
          SO THEY HAVE TO BE AWARE OF WHAT THE LATEST IS. 
          UM, AND CERTAINLY THE PUBLIC, THAT LA THAT SECOND BULLET ON THERE, I THINK IS CRITICAL TO POTENTIALLY THE QUESTION YOU WERE ASKING, GENERAL, WHEN THE MAYOR DECLARES A DISASTER, UM, AS MUNICIPAL AGENCIES OR MUNICIPAL UTILITIES, UM, WE HAVE TO BE IN ALIGNMENT, UM, PARTICULARLY IN EVENTS LIKE WE SAW IN FEBRUARY. 
          AGAIN, WE COULD HAVE A CYBERSECURITY ATTACK 
          [00:25:01]
SIX MONTHS FROM NOW AND BE IN THE EXACT SAME POSITION. 
          UM, BUT WHEN THE MAYOR, WHEN THE CHIEF ELECTED OFFICIAL, IT'S MY LEGAL OPINION, ANDY, AND IT'S BEEN BACKED UP BY THE CITY ATTORNEY, THAT, THAT WHEN THE CHIEF ELECTED OFFICIAL DECLARES AN EMERGENCY, AND IT INVOLVES THE UTILITIES, THEN THAT COLLECTIVE, UH, COORDINATED DECISION MAKING MUST OCCUR IN THE FUTURE. 
          UM, I, I, I DO RECOGNIZE IN, AS WE LOOK BACK TO WHAT HAPPENED AND HOW IT UNFOLDED, OR THE EARLY MORNING, UM, HOURS OF MONDAY MORNING, UH, THERE WAS A CERTAIN AMOUNT OF, OF CONTROL THAT WASN'T HERE IN SAN ANTONIO. 
          RIGHT? AND SO, UM, WE CAN'T, WE WON'T BE ABLE TO PREVENT EVERYTHING, BUT, BUT THAT MAKES THAT COORDINATION EVEN MORE IMPORTANT WHEN WE'RE ALL REACTING TO THINGS THAT MAYBE ARE HAPPENING OUTSIDE, UH, OUR CONTROL. 
          UM, AND, AND I THINK FOR ME, I'VE HAD CONVERSATIONS, UH, WITH, UM, BOTH MR. PUENTE AND, UM, AND MS. GOLD, UH, WILLIAMS ABOUT IF IT SNOWS THIS SATURDAY, THIS IS WHAT WE'RE GONNA DO, RIGHT? THIS IS, THIS IS HOW WE'RE GONNA DO THIS DIFFERENTLY BECAUSE WE'VE GOTTA BE ABLE TO BETTER BE BETTER COORDINATED. 
          UM, SO IT'S CERTAINLY MY BIG LESSON, UH, AS CITY MANAGER. 
          I THINK IT'S OUR LESSON AS AN ORGANIZATION. 
          UM, AND IT IS THE CRUX OF THE MATTER. 
          NEXT SLIDE. 
          YEAH. 
          WE'VE GOT A COUPLE QUESTIONS. 
          OKAY. 
          LET'S GO BACK TO SLIDE BIT. 
          THANK YOU. 
          THANK YOU. 
          GENERAL. 
          UH, ERIC, WHEN, WHEN YOU TALK ABOUT COORDINATING THE EMERGENCY, I AGREE THAT'S A FUNDAMENTAL TAKEAWAY. 
          WHEN THE MAYOR DID DECLARE THE EMERGENCY EARLY ON, I WAS UNDER THE IMPRESSION THAT THAT WAS A, UM, A ROAD EMERGENCY BECAUSE OF THE WEATHER. 
          BUT WHAT, WHAT WAS REALLY INTENDED WHEN THAT EMERGENCY WAS DECLARED? I, I DON'T THINK THERE WAS CONSIDERATION OF, OF THE YOU OF THE POWER BEING AFFECTED, RIGHT? CORRECT. 
          CORRECT. 
          AND, AND REMEMBER, I I, IF I REMEMBER CORRECTLY, I THINK THE GOVERNOR DECLARED A DISASTER ON FRIDAY, THE DAY BEFORE. 
          UM, AND SO THE MAYOR AND THE JUDGE'S DECLARATION ON SATURDAY WAS TO PREPARE REALLY FOR, UH, THE, THE, THE IMPENDING PIECES THAT WE WERE DEALING WITH. 
          YOU'LL ALSO RECALL THAT EARLIER IN THE WEEK, UH, MIDWEEK THE WEEK BEFORE, THERE WAS A PRETTY LARGE PILE UP ON, UH, IN FORT WORTH, UM, ON ICY ROADS, AND A NUMBER OF PEOPLE WERE KILLED. 
          UM, THE, THE DECLARATION ON SATURDAY WAS TO PREPARE FOR REALLY THE, THE IMPENDING WEATHER FOR WHAT WE KNEW AT THAT TIME. 
          IT WAS NOT MEANT, IT, IT WAS NOT DECLARED AN EMERGENCY BECAUSE WE KNEW GAS PRICES WERE GONNA SPIKE AND THERE WEREN'T GONNA BE ENOUGH POWER ON MONDAY MORNING. 
          JUST A A, A CLARIFYING POINT ON THE, UH, COORDINATED DECISION MAKING WITH UTILITIES AND YOUR DESCRIPTION OF THAT, UM, IN TERMS OF THE DESIRED SORT OF END STATE OR, OR THE VISION FOR THAT, UH, LET ME GIVE A AN EXAMPLE THAT, THAT WOULD HELP ME, I THINK UNDERSTAND MM-HMM. 
           WHAT YOU ARE SAYING WITH THAT. 
          AND, AND SO LET'S SAY, UH, E EVENT HAPPENS, WE'RE IN THE E O C SAWS AND C P SS ARE THERE, C P S SAYS, UM, WE, WE'VE GOT TO, UM, SHUT OFF POWER TO THIS LEVEL, UH, IN ORDER TO PREVENT HAVING TO PAY DOUBLE THE PRICE FOR FUEL OR POWER THAT WE'RE PAYING RIGHT NOW. 
          AND THEREFORE, YOU KNOW, OUR DECISION IS WE'RE GONNA, WE BRING THE POWER DOWN TO THAT LEVEL. 
          AND SAS SAYS, WELL, IF YOU DO THAT, THEN THAT MEANS WE'RE GONNA LOSE WATER TO HALF THE CITY MAKING THIS UP. 
          BUT MM-HMM. 
          THE POINT IS, YOU KNOW, THERE'S A, THERE'S A, THERE'S, UM, A, A DOWNSTREAM EFFECT, UH, OF A DECISION THAT'S MADE BY ONE OF THE ENTITIES. 
          UH, IS THERE SOMEONE NOW WHO HAS AUTHORITY TO WEIGH THE COST AND BENEFIT TO THE CITY OF THOSE DECISIONS AND SAY, NO, YOU KNOW, WE'LL FIGURE OUT HOW TO PAY DOUBLE THE PRICE. 
          WE CAN'T, YOU KNOW, STAND HAVING WATER FOR TWO DAYS. 
          YOU KNOW, YOU, YOU WHO, IN THAT SCENARIO, OR SOMETHING LIKE THAT, WHERE THERE IS A DISAGREEMENT BETWEEN ENTITIES. 
          IT DOESN'T HAVE TO BE THOSE, IT COULD BE OTHERS. 
          YOU KNOW, IS THERE SOMEBODY WHO HAS DIRECTIVE AUTHORITY TO SAY YES OR NO ACROSS? LET ME TACKLE THAT ONE GENERAL, BECAUSE I MEAN, THE ANSWER, THE SIMPLE ANSWER IS NO, BECAUSE AGAIN, SAWS AND C P S 
          [00:30:01]
UNDER THEIR FORMATION DOCUMENTS AND UNDER STATE LAW, HAVE THE, HAVE THE, THEY'RE THE ONLY OWN OPERATIONS. 
          BUT HERE'S THE DIFFERENCE. 
          UM, IN A SITUATION LIKE THE ONE YOU DESCRIBED, INSTEAD OF, UH, SAWS MAKING THAT DECISION, OR, OR C P S IN A SILO, IN A VACUUM, THEY WILL NEED TO MAKE SURE THAT WHOEVER'S AT THE E O C UH, KNOWS ABOUT THAT IMPENDING DECISION AND THAT THEY FULLY UNDERSTAND WHAT THE RAMIFICATIONS ARE. 
          AND IF THERE IS SOME STRONG PUSHBACK, AT LEAST WE HAVE THE OPPORTUNITY TO DO THAT. 
          BUT THE SIMPLE ANSWER TO YOUR QUESTION IS NO, WE DO NOT HAVE THE AUTHORITY TO DICTATE WHAT OPERATIONS RIGHT. 
          ARE HAPPENING AT, AT, AT THE UTILITIES. 
          RIGHT. 
          AND, AND THERE'S NO SORT OF INTENT TO CHANGE THAT FACT. 
          THAT'S WHAT I'M REALLY ASKING AS, AS WE LOOK FORWARD FROM AN OPERATIONAL STANDPOINT, THAT WOULD HAVE TO BE A LONG-TERM SORT OF VIEW, BECAUSE YOU, THERE'D BE A LOT OF THINGS WE WOULD HAVE TO CHANGE. 
          SO AGAIN, THE, THE SHORT ANSWER IS NO. 
          UH, THERE ARE THINGS THOUGH THAT WE ARE LOOKING AT IN WHICH WE WOULD HAVE SOMEBODY DECIDE, FOR EXAMPLE, IF THERE'S GONNA BE A COMMUNICATION GOING OUT. 
          UH, THOSE HAVE TO BE CONSISTENT BECAUSE THE, THE PUBLIC IS GETTING INFORMATION THAT NEEDS TO BE CONSISTENT. 
          SO IN TERMS OF COMMUNICATIONS GOING OUT, THERE MIGHT, THERE WILL BE MORE OF A CONTROL ASPECT. 
          'CAUSE THAT'LL GO THROUGH THE J THROUGH THE J, BUT AGAIN, THERE'LL BE NOBODY YEAH. 
          AT THE E O C. 
          OKAY. 
          THAT'LL HAVE THE AUTHORITY TO TELL SAWS OR C P S. 
          NO. 
          BUT AGAIN, THE KEY DIFFERENCE IS THOSE DECISIONS WILL NOT NO LONGER BE MADE IN A VACUUM. 
          THEY'LL BE MADE SO THAT EVERYBODY KNOWS WHAT THE DECISION'S GONNA BE MADE. 
          NO, I UNDERSTAND THAT. 
          I HEARD THAT LOUD AND CLEAR, AND I THINK THAT'S CERTAINLY A, YOU KNOW, A STEP FORWARD. 
          AND THAT'S VERY HELPFUL. 
          I, I DO THINK THAT, UM, WE, WE, EVEN THOUGH IT'S A LONG-TERM EFFORT, UH, YOU KNOW, TO YOUR POINT, THE WORLD IS BECOMING MORE COMPLEX AND THERE THESE SORT OF, YOU KNOW, AREAS WHERE WE'RE DEPENDENT ON THE GRID, FOR EXAMPLE, IS GOING TO BE A, A GAME CHANGER. 
          AND HOW YOU THINK ABOUT EMERGENCY MANAGEMENT IN A COMMUNITY, AND, AND WE ACTUALLY REALLY SHOULD THINK ABOUT, YOU KNOW, THIS COMMAND AND CONTROL ISSUE. 
          I THINK EVEN IF IT TAKES US SOME TIME TO GET TO THE DESIRED END STATE, I THINK WE OUGHT TO THINK ABOUT WHAT THAT DESIRED END STATE SHOULD BE. 
          I, YOU KNOW, ONE, ONE MAN'S VIEW, UH, YOU, YOU, UM, LET ME, LET ME ALSO SHARE GENERAL. 
          I THINK THAT THAT COLLECTIVELY THOUGH, THERE ARE DYNAMICS THAT CHANGE, UM, WHEN IT'S COORDINATED. 
          AND SO WHILE TECHNICALLY WE MAY NOT HAVE THE AUTHORITY TO, TO, TO MAKE A DECISION, AND IT, AND RIGHTFULLY SO, THEY'RE, THEY'RE RESPONSIBLE FOR THOSE OPERATIONS COLLECTIVELY, UM, YOU POTENTIALLY END UP WITH A BETTER PRODUCT TO ANDY'S POINT WITH WITHOUT THE AUTHORITY, IF YOU'VE GOTTA BE ABLE TO KIND OF TALK ABOUT WHAT THE DOWNSTREAM PIECE OF THAT. 
          AND, AND I'LL GIVE YOU AN EXAMPLE. 
          UM, I'LL GIVE YOU AN EXAMPLE, UM, THAT, THAT I THINK I SHARED WITH YOU WHEN WE HAD THAT FIRST DISCUSSION THAT THE, WE DON'T HAVE THE AUTHORITY TO SHUT DOWN THE HIGHWAY SYSTEM HERE, RIGHT? THAT'S TDOT'S RESPONSIBILITY. 
          UM, WE HAD, AND IS THAT UNFOLDED ON, ON, UM, SATURDAY NIGHT, AND, UH, THE POLICE DEPARTMENT STARTED SEEING ICE ON THE FLYOVERS. 
          WE SHUT DOWN IN COORDINATION WITH TXDOT, THE, THE, UH, THOSE INTERCHANGES. 
          UM, ON SUNDAY WE HAD A, WE HAD AN OFFICER WHO WAS BADLY INJURED AND STILL IN REHAB TODAY, UM, WITH A, A ONE CAR ACCIDENT. 
          UH, ON, ON 2 81, THE POLICE CHIEF MADE A RECOMMENDATION MID-MORNING ON SUNDAY MORNING TO SHUT, COME UP WITH A PLAN TO SHUT DOWN THE HIGHWAYS IN ANTICIPATION OF FURTHER, UH, INCLEMENT WEATHER ON THE ROADS. 
          UM, WE HAD A CALL THAT MORNING, UM, AT 10:00 AM WITH ALL THE PARTNERS, INCLUDING THE, THE LOCAL DISTRICT ENGINEER FOR TXDOT. 
          UM, WE TALKED ABOUT THAT. 
          HE SHARED HIS, HIS RECOMMENDATION, UM, I SUPPORTED IT, AND THE POLICE DEPARTMENT AND TDOT WORKED ON A PLAN THAT DAY TO COME UP. 
          IT, IT IS COMPLICATED TO SHUT DOWN A HIGHWAY SYSTEM AS LARGE AS, AS OURS IN SAN ANTONIO. 
          THEY CAME UP WITH A PLAN TO SHUT DOWN THE HIGHWAY. 
          UH, THEY CAME UP WITH A PLAN TO COMMUNICATE THE SHUTDOWN OF THE HIGHWAY. 
          WE ADVISED THE PUBLIC THROUGH A, UH, AN ALERT, AND THEN, AND THEN WE, AND THEN WE CLOSED THE HIGHWAY SYSTEM. 
          THE CITY DID NOT HAVE THE ABILITY TO JUST SAY, SHUT THE HIGHWAY SYSTEM DOWN. 
          SO THAT KIND OF COORDINATED EFFORT, I THINK, UM, SOMETIMES IS HA MORE THAN HALF THE BATTLE, UM, IF WE'RE HAVING THOSE CONVERSATIONS. 
          AND NOW, WOULD, UH, GENERAL, IF I MAY TO FURTHER EXEMPLIFY WHAT ERIC JUST MENTIONED DURING THAT COORDINATION WITH TECHED, AND I WAS, WHEN I WAS SPEAKING TO THE DISTRICT ENGINEER AND WE WERE TRYING TO FIGURE OUT THE IMPACT TO THE COMMUNITY, ONE OF THE, THE AREAS THAT 
          [00:35:01]
WE WERE FOCUSING ON IS HOW DO WE GET E M S UNITS TO THE MEDICAL CENTER? UM, AT THE SAME TIME, WE NEED TO PREVENT FROM THE PUBLIC BEING ON THE HIGHWAYS TO AVOID ANY, ANY ACCIDENTS. 
          SO, UH, THROUGH THAT COMMUNICATION, WE HAD A PLAN, LIKE ERIC DESCRIBED, THAT THE POLICE DEPARTMENT HAD, UH, PROPOSED IN COMMUNICATION WITH TEXSTAR. 
          WE MODIFIED IT AS TO WHERE THERE WERE VENUES FOR THE FIRE DEPARTMENT TO GET TO THE MEDICAL CENTER AND FOR THE PUBLIC AS WELL, TO HAVE ACCESS TO THE ACCESS ROADS TO GET THERE. 
          SO EVEN THOUGH WE DIDN'T HAVE THE AUTHORITY TO DO IT, BUT THAT PARTNERSHIP AND THAT COMMUNICATION AND MAKING THE DECISION REAL TIME TOGETHER AT THE SAME TIME, AND WE WERE NOT PHYSICALLY AT THE E O C, THE DISTRICT ENGINEER. 
          SHE WAS AT, UH, TRANS GUIDE. 
          I WAS AT HOME AND, BUT WE'RE ON THE PHONE COMMUNICATING WITH THE E O C, UM, VIA, VIA CELL PHONE. 
          SO JUST TO FURTHER EXEMPLIFY THAT, NO POINT. 
          I GET IT. 
          THANK YOU, LISA. 
          THANK YOU. 
          I WOULD EXPECT AND, AND HOPE THAT IN THESE TYPES OF CIRCUMSTANCES WE WOULD ALWAYS HAVE THOSE TYPES OF COORDINATION. 
          UM, BUT I THINK I UNDERSTAND, UM, IN LIGHT OF WHAT HAD TRANSPIRED TO THE GENERAL'S POINT, UM, AN AREA WHERE AS WE TALK ABOUT WHAT THESE OPPORTUNITIES MIGHT BE, AND SO THIS IS A QUESTION REALLY GEARED TOWARDS THE THREE OF YOU, PARTICULARLY TO YOU, ANDY, UM, MUCH LIKE WHAT YOU TALKED ABOUT WITH THE COORDINATION FOR SARAH. 
          UM, SO WHAT I'M HEARING ARE, UM, TENSION OPPORTUNITIES FOR THINGS LIKE AN M O A OR AN M O U THAT BEGINS TO TALK ABOUT WHEN YOU GET TO A HARD AND DIFFICULT PLACE WHERE YOU HAVE UNALIGNED INTEREST IS, AND, AND THOSE INTERESTS ARE URGENT, HOW YOU CAN ALLOW FOR THE BRAKES TO BE PUMPED TO ALLOW FOR AN ACCOMMODATION FOR THE NEXT PERSON IN THE CASCADE TO BE ABLE TO MANAGE SOME OTHER ASPECT OF THAT. 
          SO MIGHT SOMETHING LIKE THAT BE PART OF WHAT WE NEED TO BE LETTING PERCOLATE IN TERMS OF OPPORTUNITIES SO THAT WHEN YOU ARE IN A POINT OF COORDINATION AND THAT COORDINATION BECOMES MORE CONFLICTING, HOW WE GET TO A RESOLUTION FOR THE ULTIMATE DECISION TO BE MADE. 
          MM-HMM. 
          , AND I THINK PART OF THAT, UH, ANSWER, LISA, IS, UM, TAKING A LOOK AT, UH, AS WE LOOK AT THE LESSONS LEARNED, AND AS WE LOOK AT THE E O C OPERATIONS AND THE PROTOCOLS, UH, EVEN IN TERMS OF, UH, THE UTILITIES, FOR EXAMPLE, I'LL USE THE, THE ONE END OF THE SPECTRUM AGAIN, IN COMMUNICATIONS, I THINK THAT THERE COULD BE ONE DECISION MAKER, RIGHT? 'CAUSE THAT'S VERY KEY IN TERMS OF MAKING SURE THE PUBLIC GETS CONSISTENT. 
          MESSAGING AND COMMUNICATIONS IS NOT OPERATIONS. 
          SO WE'RE NOT GETTING INTO ANYBODY'S SWIM LANE THAT WE SHOULDN'T BE GETTING INTO. 
          UM, ON THE OTHER SIDE OF THE COIN, UM, WHOEVER'S IN CHARGE OF THE E O C SHOULDN'T BE DETERMINING WHAT REPAIR, RIGHT, WHAT REPAIR UNITS GO TO A SPECIFIC LOCATION WITH RESPECT TO C P C. 
          NOW, THERE'S A LOT OF ROOM IN BETWEEN THOSE, AND I GET YOUR POINT. 
          I THINK WE NEED TO LOOK AT EACH ACTIVITY, UH, IN TERMS OF HOW WE RESPOND AS A UTILITY AND AS A CITY, AND SEE WHICH ONE OF THOSE ACTIVITIES IS CLOSER TO THIS END OF THE SPECTRUM, AND WHICH ONE'S CLOSER TO THIS, AND WHICH THERE'S, UH, MORE CONTROL. 
          CORRECT. 
          I'M JUST, I'M CURIOUS ABOUT, AS WE ARE LOOKING AT THIS AND OPPORTUNITIES FOR PLANNING THOSE OPPORTUNITIES AT INTERSECTIONALITY MM-HMM. 
          , WHERE THERE'S A, A WAY TO START THINKING ABOUT HOW THAT MIGHT BE RESOLVED. 
          MM-HMM. 
          , AND, AND YOU KNOW, THERE COULD BE, WE COULD HAVE A SITUATION WHERE, UM, THERE ARE NO GOOD OPTIONS, RIGHT? THAT THEY TAKE THE GENERAL, UH, SCENARIO. 
          UM, THERE ARE NO GOOD OPTIONS, UH, BEFORE THE PARTIES AT HAND. 
          AT A MINIMUM, THAT COORDINATED DISCUSSION ABOUT DECISION MAKING PUTS US ALL IN A POSITION WHERE WE CAN PLAN AND RESOURCE FOR THE, YOU KNOW, THE, THE ACTION THAT'S GONNA HAVE TO BE, WE HAVE TWO BAD CHOICES AND WE GOTTA PICK ONE. 
          WELL, THEN, THEN, THEN, THEN, THEN WE KNOW THAT THE FIRE DEPARTMENT'S GONNA HAVE TO GO TO THE ASSISTED LIVING CENTERS ON THE SOUTHEAST SIDE OF TOWN NOW, RIGHT? WE, WE CAN RESOURCE. 
          IT'S NOT, IT'S NOT 12 HOURS LATER. 
          IT'S NOT 24 HOURS LATER. 
          SO, SO, UM, EVEN, YOU KNOW, THAT COORDINATED DOESN'T NECESSARILY MEAN THAT WE HAVE, WE WILL HAVE BETTER CHOICES. 
          THEY COULD BE NOTHING BUT BAD CHOICES, BUT, BUT HOW WE REACT AND HOW WE COMMUNICATE AND HOW WE RESOURCE IS JUST AS IMPORTANT. 
          IF THE, IF THE, IF THE, IF THE PUBLIC SEES US RESPONDING QUICKLY, IF SOMETHING HAS HAPPENED, THEN IT LOOKS LIKE WE'RE COORDINATING WHEN YOU GOT ELECTED, RIGHT BEFORE YOU GOT ELECTED, AND WE HAD THE TORNADO IN DISTRICT 10, RIGHT? WE SENT CREWS OUT THAT NIGHT TO START PICKING UP STUFF OFF THE ROADS AND DIDN'T, WE DIDN'T NEED TO WAIT TO FIGURE IT OUT. 
          I MEAN, SO IT'S GOTTA MOVE WITH THAT TYPE OF SPEED. 
          [00:40:01]
UM, THAT TYPE OF REACTION GIVES THE PUBLIC SOME COMFORT THAT, NUMBER ONE, WE KNOW WHAT THE HELL WE'RE DOING. 
          NUMBER TWO, WE'RE ORGANIZED AND WE'RE COORDINATED AND WE'RE REACTION REACTING TO THOSE THAT MAY NEED HELP. 
          GREAT. 
          THANKS. 
          UH, JUST A COUPLE OF THINGS. 
          LET'S GO BACK TO THE SLIDE. 
          YOU HAVE YOUR MIC ON MIC? YEAH. 
          WE'RE ALL GETTING ABOUT THAT. 
          GO, GO BACK TO THE SLIDE WHERE YOU NO, THE ONE THAT'S GOT THERE ON IT, THEY'RE RIGHT THERE. 
          OKAY. 
          YOU CALL IT SHIFT IN FOCUS. 
          I THINK WHAT WE'VE BEEN TALKING ABOUT HERE IN THE COMMITTEE IS STATIC VERSUS DYNAMIC EVENTS. 
          AND WHILE I THINK THE D O C'S DONE PRETTY GOOD AT DEALING WITH WHAT I CALL STATIC EVENTS, KNOWN EVENTS, DEFINED DEFENSE, UM, UH, THE, THE THING WE'RE GONNA, THE, THE FOCUS ARE THE SHIFT ARE THE PARADIGM SHIFT. 
          IF YOU WANNA USE SOME OF THOSE WORDS, I DON'T LIKE, BUT IT'S GOTTA BE THAT, THAT WE'VE GOTTA START THINKING ABOUT DEALING WITH DYNAMIC EVENTS. 
          AND I THINK THAT'S WHAT, YOU KNOW, YOU AND MARIA ARE STARTING TO THINK ABOUT, BUT WE MIGHT AS WELL CALL IT WHAT IT IS. 
          AND AGAIN, I'LL, I'LL QUOTE, UH, BRANDON GIBBONS, WHO I WAS TALKING TO ON THE PHONE ABOUT, UH, ABOUT A DYNAMIC EVENT. 
          AND I WAS TALKING ABOUT, I USED THE EXAMPLE OF A HOUSE FIRE, AND HE IMMEDIATELY SAID, WELL, IT'S THE DIFFERENCE BETWEEN A HOUSE FIRE AND A WILDFIRE. 
          A WILDFIRE CHANGE, HUMIDITY CHANGES, WIND CHANGES, NATURAL BREAKS CHANGES, YOU'VE GOTTA RESPOND DIFFERENTLY. 
          AND YOU SURE WANT TO TELL PEOPLE TO GET OUTTA THE WAY OF THE, IF THEY'RE GONNA DROP, UH, FIRE RETARDANT ON 'EM. 
          SO DYNAMIC EVENTS ARE GONNA BE MUCH HARDER FOR US TO, WE'RE, WE'RE NOT NECESSARILY, UH, GOING TO BE ABLE TO, UM, UH, TO DO JUST OUR OLD TABLETOP PLANNING. 
          THIS IS WHAT COMES THROUGH. 
          WE'RE GONNA HAVE TO DO PLANNING THAT IN THE MIDDLE OF THE PROCESS. 
          THE, THE, THE THING CHANGES BECAUSE THIS STARTED OUT LIKE, UH, UH, LIKE, UH, COUNCILMAN SON OF ALL JUST STARTED, IT STARTED OUT AS A WEATHER EVENT, JUST FREEZING ROADS. 
          AND I NORMALLY, YOU KNOW, HOW DO YOU GET PEOPLE BACK AND FORTH TO HOME? AND IT QUICKLY SHIFTED TO A POWER EVENT AND THEN CASCADED DOWN TO A LOT OF OTHER, UH, DISASTERS THAT TO PEOPLE, YOU KNOW, IMPACTS TO PEOPLE NOT, I WOULDN'T USE, MAYBE NOT THE WORD DISASTER, BUT IF WE'RE NOT GOING FOR, LET ME GIVE YOU AN AN EXAMPLE. 
          WHILE WE WERE ABLE TO TELL THE, THE, THE, UM, AMBULANCES AT THE E M S HOW TO GET TO THE HOSPITAL, I DON'T THINK WE WERE ABLE TO TELL THE PUBLIC HOW TO GET TO THE HOSPITAL. 
          SO YOU, IT DOESN'T DO ANY GOOD TO RUN PATIENTS IN THERE WITH E M S IF YOU HAVEN'T GOT THE MEDICAL PERSON THERE TO TAKE CARE OF 'EM. 
          MM-HMM. 
          . 
          AND, AND SO IN THIS WHOLE COMMUNICATION THING, AND I THINK WE'RE ALL KIND OF CIRCLING AROUND THIS THING AND COMING THE DEAL, WE DON'T HAVE TO TELL C P S YOU KNOW, HOW TO PUT COAL ON THEIR CONVEYOR TO, TO BURN IT IN THE UNIT OR HOW TO, YOU KNOW, KEEP IT FROM FREEZING UP OR WHATEVER. 
          THEY, THEY CAN DO THAT. 
          OKAY. 
          NOBODY'S SAYING WE'RE GONNA DO THAT, SO DON'T, DON'T DON'T THINK WE'RE GOING THERE AND NOT, NOT TO WORRY. 
          AND THEN WE'RE NOT GONNA SIT THERE AT THE CONTROL ROOM AND FIGURE OUT, YOU KNOW, WHAT KIND OF STEAM LEVEL WE'RE GONNA KEEP IN THE UNITS. 
          OKAY, THAT'S NOT US. 
          BUT IF WE'RE STARTING TO GET SHORT OF FUEL AT A UNIT THAT IS HAPPENING, WE SHOULD KNOW THAT, OKAY, NOT BECAUSE WE'RE GONNA GO TURN THE VALVE OR GO BUY MORE FUEL OR WHATEVER, BUT BECAUSE KNOWING THAT WILL ALLOW US TO MAKE UP FOR A PROBLEM THAT PROBABLY, AS ERIC SAID, CAN'T GET SOLVED, IT'S GONNA JUST GONNA HAVE TO LIVE WITH IT. 
          SO IF WE CAN LOOK AT THIS ON A DYNAMIC BASIS, I THINK THE HARDEST THING, AND THE THING THAT WE'RE GONNA ALL HAVE TO FOCUS ON IS HOW DO WE TURN THIS AROUND AND COMMUNICATE TO THE PEOPLE WHILE WE MIGHT BE ABLE TO COMMUNICATE TO THE PEOPLE THAT ARE DIRECTLY CONNECTED TO THE E O C, ULTIMATELY, SOME WAY WE'RE GONNA HAVE TO TELL THE PEOPLE, 'CAUSE SOME OF THESE PROBLEMS GET SO BIG, WE'RE GONNA HAVE TO RELY ON INDIVIDUAL PEOPLE SOLVING SOME OF THEIR INDIVIDUAL PROBLEMS. AND THAT'S WHY I'M SO INSISTENT ON THINGS THAT PEOPLE GET TO KNOW WHAT TYPE OF CIRCUIT THEY'RE ON. 
          IF THEY'RE ON OPAL CIRCUIT AND THEY'RE ON AN OXYGEN GENERATOR BECAUSE THEY NEED OXYGEN, THEY NEED TO KNOW THAT. 
          AND, AND THEY DESERVE TO KNOW THAT. 
          BUT I, AND, AND, AND, AND THEY ALSO NEED TO GET A MESSAGE SOME WAY TO THEM THAT, BY THE WAY, WE'RE GETTING READY TO FLIP THE SWITCH. 
          AND, AND THAT MEANS THAT WE'VE GOT A MUCH BIGGER COMMUNICATION PROBLEM. 
          UH, AGAIN, I, I THINK THIS IS GONNA TAKE A LOT OF THOUGHT AND A LOT OF ATTENTION FROM, YOU KNOW, A RANGE OF PEOPLE, BUT I ALWAYS BELIEVE THAT THERE'S A RESISTANCE IN OPERATING ENTITIES AS THERE ISN'T ANY UNIT THAT SOMEBODY'S GONNA COME DOWN AND TELL ME WHAT TO DO WHEN THEY DON'T KNOW WHAT THEY'RE DOING. 
          AND I DON'T THINK WE'RE TRYING TO DO THAT, RIGHT? BUT IF THEY'RE HAVING A PROBLEM, THEY NEED TO 
          [00:45:01]
TELL US IN ADVANCE, AND THEN WE NEED TO BE ABLE TO GET THAT OUT TO THE OTHER PEOPLE AND GET THAT OUT OF THE PUBLIC. 
          BACK TO THE EXAMPLE ON THE WIRE FIRE, IF I'M GONNA DROP RETARDANT ON PEOPLE OR IF THE WIND CHANGES, I NEED TO LET THOSE FOLKS THAT ARE IN DANGER KNOW. 
          OKAY. 
          NOW, UNFORTUNATELY, A LOT OF THE COMMUNICATIONS TODAY ARE OVER THE INTERNET. 
          THAT'S A VERY WEAK SYSTEM IN THIS KIND OF EVENT, BECAUSE YOU RUN OUT OF POWER AND YOU LOSE, YOU ACTUALLY EVEN LOSE SOME OF YOUR INTERNET TOWERS. 
          I MEAN, YOUR, YOUR DISTRIBUTION TOWERS. 
          SO WE'RE GONNA HAVE TO THINK ABOUT HOW WE COMMUNICATE BACK TO THE PUBLIC, BECAUSE I CAN TELL YOU IF PEOPLE ARE VERY RESOURCEFUL AND THEY CAN HELP IMMENSELY, IF THEY KNOW WHAT'S GETTING READY TO HAPPEN, IF THEY'RE JUST SITTING THERE REACTING OR GETTING REACTED ON, THEY'RE NOT GONNA HELP. 
          YEAH. 
          AND SO HOPEFULLY WE CAN LOOK AT IT FROM THAT PERSPECTIVE. 
          THAT'S IT. 
          THAT'S AN EXCELLENT POINT. 
          UM, REED AND, AND, AND WE HAVE OUR FOLKS LOOKING AT, UM, ALTERNATIVE WAYS, AND YOU'LL SEE ON, ON A SLIDE LATER ON, ONE OF THE THINGS THAT WORKED WELL IN THE, UM, DURING THE STORM WERE, UM, UM, OUR COMMUNICATIONS, OUR TOWERS, OUR OUR OWN INTERNAL COMMUNICATIONS. 
          SO IS THERE SOMETHING WE SHOULD BE THINKING ABOUT, UM, BUILDING OFF OF THAT INFRASTRUCTURE? BECAUSE, UM, THEY MAY NOT, THE PUBLIC MAY NOT HAVE POWER TO WATCH IT ON TV OR, UH, TO CHARGE THEIR CELL PHONE. 
          SO WHAT OTHER, WHAT OTHER MODES DO WE HAVE? AND, AND WE'RE LOOKING AT THAT TO, TO NOT ONLY TO FIGURE IT OUT, MAKE SURE THAT WE'VE GOT BACKUPS TO OUR BACKUP INTERNAL COMMUNICATION SYSTEMS, BUT HOW WE CAN APPLY THAT TO THE PUBLIC. 
          I THINK, I THINK THE OTHER PART WHICH MAKES COMMUNICATION KEY THOUGH, IS, IS, IS THE CONTENT OF THE COMMUNICATION. 
          AND, AND I SAID IT EARLIER, IF, IF WE'RE COMMUNICATING AND, AND WHAT'S BEING COMMUNICATED IS NOT WHAT'S BEING EXPERIENCED, THEN NOT ONLY ARE YOU IN THE HOLE, BUT NOW YOU'RE FURTHER IN THE HOLE. 
          BECAUSE, BECAUSE THAT, THAT CONTENT ISN'T RIGHT. 
          AND THAT'S WHY IT'S GOTTA BE, YOU KNOW, IDEALLY, AND I THINK WE ALL PROBABLY FELT LIKE THIS AT SOME POINT IN FEBRUARY, UM, I THINK THE MAPS THAT C P SS HAS PROVIDED THE COMMITTEE HAVE BEEN VERY INSIGHTFUL, AT LEAST FOR ME TO VISUALLY SEE, UM, HOW THE SYSTEM WORKED. 
          IT, IT PUTS, IT, IT, IT HELPS ME UNDERSTAND WHAT YOU DESCRIBED TO THE COUNCIL A COUPLE OF WEEKS AGO AT THE UPDATE ABOUT THE CIRCUITS, BECAUSE, BECAUSE EVERYBODY EXPERIENCED SOMETHING DIFFERENTLY. 
          BUT IF WE CAN SEND A MESSAGE OUT TO AREA CODE 7 8 2 4 8 THAT TOMORROW MORNING AT 6:00 AM YOU'RE GONNA LOSE POWER OR, UH, UH, HUEBNER'S GONNA BE CLOSED, SO GO DOWN BLANCO OR WHATEVER THE, THE CONTENT IS OF LOCALIZED COMMUNICATION, LIKE THE RIVER AUTHORITY, UH, PROJECT WE'RE WORKING ON, UM, WOULD BE HELPFUL TO THE PUBLIC. 
          UM, SO, UH, WE, AND I THINK WE NEED, WE HAVE A LOT OF WORK TO DO TO BE ABLE TO GET THERE. 
          WELL, I APPRECIATE THAT. 
          AND, AND CERTAINLY THIS IS WAY ABOVE MY TECHNICAL EXPERTISE OR PAY GRADE OR EVEN EXPERIENCE, BUT WE DO HAVE, UH, WE DO HAVE A WIRE TO EVERY HOUSE. 
          IT'S CALLED THE ELECTRIC WIRE. 
          OKAY. 
          NOW, I DON'T KNOW HOW WE USE IT. 
          OKAY. 
          MAYBE SOMEBODY'S SMART ENOUGH TO FIGURE THAT OUT. 
          BUT, UH, WE DO HAVE ONE THAT CAN BE ENERGIZED FROM THE OTHER DIRECTION, MAYBE TO SEND A MESSAGE. 
          I DON'T KNOW. 
          BUT WE'RE GONNA HAVE TO THINK. 
          AND IT'S NOT STAR WARS STUFF. 
          I MEAN, THIS IS, YOU'RE ABSOLUTELY GOING BACK TO THE OLD WORLD STUFF, YOU KNOW, SOMETIMES YOU, YOU HAVE TO REVERT TO GAIN SOME LEVEL OF RES RESILIENCE AND STABILITY TO OLDER TECHNOLOGIES. 
          I MEAN, I'M PROBABLY ONE OF THE FEW PEOPLE THAT STILL HAVE A, A BATTERY OPERATED, UH, WEATHER RADIO IN MY HOUSE. 
          I MEAN, IT'S JUST SOMETHING THAT'S BEEN THERE. 
          AND ASSUMING THE BATTERIES AREN'T DOWN, IT'LL STILL WORK. 
          BUT IT WAS THERE 30 YEARS AGO, SO I DON'T THROW ANYTHING OUT. 
          BUT THE POINT IS, IS THAT THERE'S GOTTA BE SOME WAYS THAT WE CAN GET THIS MESSAGE OUT TO THE PEOPLE. 
          AND AS YOU SAY, IT'S GOTTA BE AN UPTODATE AND COORDINATED MESSAGE. 
          YOU CAN'T HAVE TWO ORGANIZATIONS SENDING CROSS MESSAGES, AND YOU CAN'T HAVE PEOPLE SENDING MESSAGES THAT ARE IN A JOKING SORT OF WAY. 
          AND BECAUSE IT'S NOT A JOKE AND YOU CAN'T HAVE PEOPLE SENDING, UH, OR ASKING PEOPLE TO LISTEN TO A PUSH THIS BUTTON AND THERE'S THE ANSWER, BECAUSE FRANKLY, THAT'S NOT GONNA WORK EITHER. 
          SO I REALLY APPRECIATE THIS WHOLE IDEA ON, YOU KNOW, A BIG PART OF ALWAYS IN ORGANIZATIONS I WAS IN, IF, IF I COULDN'T COMMUNICATE WITH 'EM, WHETHER IT WAS A TRUCK DRIVER OF THE OIL FIELD OR A, OR A, A PLANT OPERATOR OUT BY UNIT, IF I COULDN'T COMMUNICATE WITH 'EM, I COULDN'T GET ANYTHING DONE. 
          RIGHT. 
          AND THAT'S JUST REALLY IMPORTANT. 
          IT'S OKAY. 
          THANKS. 
          BACK TO YOU, ED. 
          OKAY, THANK YOU. 
          WE CAN MOVE FORWARD WITH THE BRIEFING PLEASE. 
          UM, SO AGAIN, I MEAN, THERE, 
          [00:50:01]
THERE ARE, UM, MORE THAT WE INCLUDED IN THE RESPONSE, BUT I WANTED TO HIGHLIGHT A COUPLE OF, UH, THE OTHER LESSONS LEARNED. 
          I MEAN, WE FOCUSED ON THE WHAT I, WHAT, WHAT I BELIEVE WHAT WE BELIEVE IS THE KEY LESSON LEARNED. 
          BUT, UM, UH, LEMME LET ME WALK THROUGH THIS LIST. 
          SO IN TERMS OF COMMUNICATION TO THE PUBLIC, WE'VE TALKED, ACTUALLY, WE'VE TALKED ABOUT SOME OF THESE THINGS JUST NOW, THE IDENTIFY ALTERNATIVE METHODS OF COMMUNICATION, UH, COORDINATED COMMUNICATION, UM, REVIEWING OUR WIRELESS EMERGENCY ALERT TO BETTER DETERMINE POTENTIAL USAGE OF THAT IN THE FUTURE, UM, FROM AN EMERGENCY STANDPOINT, UM, I THINK WE SHOULD BE THOUGHTFUL ABOUT THAT BECAUSE IF WE'RE SENDING OUT THOSE MESSAGES THAT, THAT MAKE THE LOUD NOISE ON THESE THINGS TOO MUCH, THEN PEOPLE DON'T PAY ATTENTION TO THEM. 
          SO IT'S A BALANCE. 
          BUT WE DO NEED TO REVIEW THAT, AND WE'RE, WE'RE LOOKING AT THAT, UM, COMMUNICATION WITHIN OUR OWN ORGANIZATION. 
          UM, WE ARE LOOKING AT MAYBE A DIFFERENT TYPE OF SITUATIONAL AWARENESS PLATFORM, UM, TO, UH, BETTER CONNECT, UH, BOTH THE OPERATING DEPARTMENTS, BUT ALSO THE EXECUTIVE LEADERSHIP. 
          AND, UM, UM, WE DID, YOU KNOW, PART OF THIS HAS, AND, AND REID TALKED ABOUT THIS A SECOND AGO, THE, WE DO A GREAT JOB AT THE TORNADOES AND THE FLOODS AND THE HURRICANES BECAUSE THEY ARE STARTING TO STOP. 
          WE'VE LEARNED SOME OF THIS THROUGH C O V I D WHERE IT JUST CONTINUES TO CHANGE AND IT'S PROLONGED. 
          UM, A LOT OF THOSE SAME ATTRIBUTES EXISTED FOR THAT WEEK IN FEBRUARY. 
          UM, BUT HOW CAN WE BETTER, UM, IMPROVE THAT, THAT PLATFORM OF INFORMATION THAT'S AVAILABLE TO THE POLICE CHIEF OR, UH, THE FIRE, UM, UH, BATTALION CHIEF RESPONSIBLE FOR A, FOR AN ENTIRE DISTRICT. 
          UM, WE'VE TALKED, WE'RE LOOKING AT HOW WE CAN IMPROVE, UH, THE COMMUNICATION TO COUNCIL MEMBERS. 
          UH, WHAT WE'VE DONE. 
          TYPICALLY, OUR EMAILS FROM ME, UH, THEY CAN BE VOLUMINOUS SOMETIMES. 
          UM, SO HOW CAN I GET THAT DOWN INTO MORE BITE-SIZED WITH PLENTY OF CONTENT IF THEY'RE INTERESTED? BUT, UM, I THINK WE SAW IN FEBRUARY WHERE, WHERE MAYBE IT WAS OKAY WITH C O I D, UM, DURING THE WINTER STORM, THERE WERE SO MUCH GOING ON. 
          THERE WERE SO MANY THINGS THAT, THAT, UM, UM, SO MUCH MORE INFORMATION THAT PEOPLE WERE LOOKING FOR. 
          UM, AND, AND FRANKLY, WHAT I WAS COMMUNICATING WASN'T THE, WASN'T THE HEART OF THE MATTER. 
          IT WASN'T THE POWER ISSUES, IT WAS HOW WE WERE DOING ON CITY STUFF. 
          SO HOW DO WE INTEGRATE THAT COMMUNICATION TO THE ELECTED OFFICIALS? UM, AND THEN WE JUST TALKED ABOUT THE, UM, COORDINATION THROUGH THE JOINT INFORMATION CENTER IN TERMS OF PERSONNEL FOR THE CITY. 
          UM, ONE OF THE THINGS THAT I THINK WE NEED TO DO A BETTER JOB OF IS, UM, UH, ANTICIPATE THOSE EMPLOYEES THAT STILL NEED TO COME TO WORK, UM, BECAUSE, UM, IT'S NEEDED. 
          THEY'RE, THEY'RE PROVIDING A SERVICE, WHETHER IT IS OUR TRAFFIC CONTROL UNIT AND PUBLIC WORKS THAT ARE MAINTAINING THE, UH, INTERSECTIONS AND THE TRAFFIC SIGNALS, OR IT'S THE FIREFIGHTERS THAT ARE REPORTING TO WORK OR THE POLICE OFFICERS. 
          BUT THOSE INDIVIDUALS THAT ARE, HAVE TO CONTINUE TO WORK, MAYBE THINKING THROUGH, UM, MAYBE EMERGENCY HOUSING CLOSER TO WHERE THEY WORK SO THEY'RE NOT HAVING TO TRAVEL. 
          WE HAD EMPLOYEES THAT HAD ACCIDENTS COMING TO WORK, UH, TRYING TO GET TO WORK ON TIME. 
          UM, AND, UM, HOW DO WE AVOID THAT, UH, IN THE FUTURE? UM, WE HAVE A HOTLINE FOR EMPLOYEES. 
          WE STOOD THAT UP AND IT'S STILL UP AS PART OF COVID, BUT EXPANDING THAT HOTLINE FOR THE FAMILIES OF EMPLOYEES. 
          BECAUSE IF WE'RE GONNA SAY, HEY, UM, ANDY, WE'RE GONNA GET YOU A HOTEL ROOM NEAR, UH, NEAR CITY HALL. 
          UM, ANDY'S LEAVING HIS FAMILY BEHIND. 
          SO WHAT TYPE OF SUPPORT DO WE NEED TO PROVIDE FOR THE FAMILY, POTENTIALLY FOR, UM, FOR THOSE TYPES OF SITUATIONS, EQUIPMENT AND SUPPLIES? UM, I SAID EARLIER IN THE, IN THE PRESENTATION, IT'S STRESSED OUR ORGANIZATION AS WELL. 
          UM, WE NEED TO RE, WE NEED TO PRIORITIZE THE PURCHASE OF GENERATORS AT SOME OF OUR FACILITIES. 
          MANY OF OUR NEW FIRE STATIONS HAVE THEM. 
          UM, AND, AND, UH, WE STARTED DOING THAT PROBABLY ABOUT 12 OR 13 YEARS AGO. 
          UH, NOT ALL OF THE FIRE STATIONS HAVE THEM, THE FIRE STATIONS THAT DO HAVE THEM. 
          UM, PART OF THE CIRCUITRY THAT IN THE FIRE STATIONS, UH, THAT IS NOT HOOKED UP TO THE GENERATOR IS THE HVAC AND THE HEATING. 
          SO HOW DO WE REPRIORITIZE THAT AND, AND, UH, HANDLE THAT FROM A, FROM A FACILITY STANDPOINT, ESPECIALLY THOSE FACILITIES THAT ARE GONNA BE OPERATING REGARDLESS OF THE EMERGENCY. 
          UM, WE  HAVE ALSO TALKED ABOUT IS WE DO NOT HAVE, UH, UH, CHAINS FOR TIRES. 
          UM, AND THAT WAS A STRUGGLE, ESPECIALLY ON OUR PUBLIC WORKS SIDE OF THE HOUSE. 
          UM, AND, UH, MAKING SURE THAT WE'VE GOT THAT, UM, CAPABILITY NOT INCLUDED HERE, 
          [00:55:01]
UH, UNDER EQUIPMENT AND SUPPLIES. 
          AND, UH, THE COUNCIL WILL LIKELY SEE THIS, UH, COMING UP SHORTLY. 
          BUT, UM, THE, UM, THE OUTFITTING OF A CITY WAREHOUSE, UM, TWICE IN THE LAST 14 MONTHS, UM, I'VE HAD TO, THE CITY'S HAD TO GO PURCHASE A MASSIVE AMOUNT OF SUPPLIES. 
          UM, SO, UM, AS AN ORGANIZATION THIS LARGE, UM, WE'RE CONSTANTLY GOING THROUGH THINGS LIKE BOTTLED WATER AND MULTIPLE, UH, UH, MULTIPLE ORGANIZATIONS OR DEPARTMENTS WITHIN THE ORGANIZATION, SO MAYBE WE SHOULD HAVE SUPPLY ON HAND. 
          UM, SO WE'LL BE LOOKING AT THAT, AND THE COUNCIL WILL ACTUALLY BE SEEING THAT AS PART OF THE BUDGET THIS SUMMER. 
          AND THAT'S WHAT'S MEANT BEHIND APPROPRIATE INVENTORY OF FOOD AND, AND WATER, UM, PLANNING. 
          UM, AND, AND I THINK REED, YOU SAID THIS AT THE BEGINNING, THE STATIC VERSUS DYNAMIC. 
          UM, WE ARE TALKING ABOUT, UM, TABLETOP EXERCISES THAT ARE NOT TABLETOP, THAT, UM, ARE DESIGNED TO BREAK, UM, THAT WERE DESIGNED TO, UM, DEAL WITH THE UN UNEXPECTED AND THE UNFORESEEN, UM, THAT WE ARE DESIGNED POTENTIALLY TO FAIL. 
          THAT'S, I THINK THAT'S HOW WE LEARN AS AN ORGANIZATION AND AS AS, UM, UM, PREPARING FOR, UM, THE, THE UNIMAGINABLE, UM, WHETHER THAT'S A CYBERSECURITY ATTACK OR A SUMMER HEAT WAVE OR A TORNADO, THERE ARE CASCADING THINGS THAT HAPPEN. 
          UM, AND SO WE ARE LOOKING AT CHANGING THE WAY WE DO TABLETOPS HAVE A PURPOSE, UM, UM, AND WE'LL CONTINUE TO DO THOSE. 
          UM, BUT I THINK WE NEED TO CHANGE THE WAY WE EXERCISE THAT AND WHO PARTICIPATES IN THOSE EXERCISES, UM, ENHANCE THE IDENTIFICATION, SUPPORT AND COMMUNICATION FOR VULNERABLE POPULATIONS. 
          AND THAT MEANS SOMETHING DIFFERENT DEPENDING ON THE TYPE OF EMERGENCY. 
          BUT GLOBALLY, WHAT IT MEANT IN FEBRUARY WAS, I MEAN, I, I MENTIONED EARLIER, WE KNOW THE SENIORS THAT ARE REGISTERED AT THE SENIOR FACILITIES. 
          UM, WE KNOW, UH, CAPTURED POPULATIONS THAT, UH, MAYBE RESIDE AT THE HOUSING AUTHORITY. 
          UM, WE KNOW WHERE ALL THE ASSISTED LIVING CENTERS ARE AT. 
          UM, BUT HOW BEST SHOULD WE IDENTIFY VULNERABLE POPULATIONS THAT HAVE AN OXYGEN TANK OR SOME PIECE OF MEDICAL EQUIPMENT AT THEIR HOUSE THAT RELIES UPON ELECTRICITY, UM, AND MAY HAVE AN APPROPRIATE AMOUNT OF BATTERY BACK UP. 
          UM, AND, UM, AND THAT'S SOMETHING THAT I THINK WE NEED TO WORK ON WITH, UM, THE TWO UTILITIES. 
          AND I DON'T HAVE THE ANSWER TO THAT, BUT I DO KNOW THAT WE NEED TO HAVE A BETTER GO-TO LIST BECAUSE IT, I MENTIONED EARLIER, IT'S AT ONE POINT WE STARTED, UH, ASKING INDIVIDUALS THAT NEEDED OXYGEN TANK TO BE REFILLED TO CALL 9 1 1. 
          AND SO, UM, UM, 9 1 1 ACTIVITY, ONCE THE ROADS, UH, SHUT DOWN, UH, DECREASED, AND WE HAD THE CAPACITY TO DO THAT, I CAN FORESEE WE CAN FORESEE A TYPE OF AN EMERGENCY WHERE 9 1 1 IS OVERLOADED AND WE CAN'T SEND SOMEONE, WE CAN'T ADVISE THE PUBLIC, HEY, CALL 9 1 1. 
          HOW DOES 3 1 1 PLAY INTO THAT? UM, WHAT OTHER TYPE OF RESOURCE DO WE NEED TO PRE-PLAN TO IDENTIFY THOSE VULNERABLE POPULATIONS? HOW CAN, UM, MYSELF GO REGISTER MY PARENTS ON A VULNERABLE POPULATION LIST? I THINK WE'RE GONNA HAVE TO BE IMAGINATIVE, AND WE DON'T HAVE THE ANSWER, BUT WE'RE GONNA NEED TO FIGURE OUT HOW WE IDENTIFY VULNERABLE POPULATIONS, UM, IN THE FUTURE. 
          UM, AND THEN I THINK THE BIG HIGHLIGHT OF, OF, OF THE TRAINING IS, IS THE CROSS-TRAINING AND CROSSDISCIPLINARY ASPECTS OF TRAINING. 
          UM, AND, AND NOT JUST WITHIN THE CITY ORGANIZATION, BUT OUTSIDE THE ORGANIZATION, WHETHER THAT'S VIA OR TDOT OR C P S OR SAWS, THE RED CROSS, THE MILITARY, THAT CROSS TRAINING IS CRITICAL. 
          UM, AND IT'S CRITICAL TO ME AS THE CITY MANAGER FROM AN ORGANIZATIONAL STANDPOINT BECAUSE, UM, IF, IF, UM, THE FIREFIGHTER WHO'S TRAINED IN LOGISTICS FROM AN EMERGENCY STANDPOINT ISN'T THERE, I WANT SOMEONE FROM PUBLIC WORKS TO BE ABLE TO STEP IN OR DEPARTMENT OF HUMAN SERVICES. 
          SO THAT CROSS TRAINING FROM AN ORGANIZATIONAL STANDPOINT, I THINK BETTER PREPARES ALL OF US. 
          I THINK THAT'S EQUALLY TRUE OUTSIDE THE ORGANIZATION. 
          THERE'S A LOT MORE DETAIL THAT WE PROVIDED IN THE REPORT, BUT AGAIN, I DIDN'T WANNA REGURGITATE, I WANTED TO HIGHLIGHT SOME OF THE BIG LISTS AND LESSONS LEARNED, UM, FROM US AS AN ORGANIZATION. 
          NEXT SLIDE. 
          SO WHAT WORKED WELL? I THINK FROM OUR STANDPOINT, UM, THE, UM, I THINK THE USE OF THE ER, THE WIRELESS EMERGENCY ALERT, UH, 
          [01:00:01]
ON, ON SUNDAY REGARDING THE HIGHWAYS, UM, WAS APPROPRIATE. 
          I THINK WE THINK WE GOT, THAT WAS A, THAT WAS A, UM, A WELL-DELIVERED MESSAGE THAT WAS COORDINATED AND PLANNED AND THEN EXECUTED. 
          UM, I THINK WE NEED TO, UM, I THINK, I THINK THERE WAS, AS MUCH AS WE TALKED ABOUT INFORMATION AND COMMUNICATION, I THINK, I THINK WE SHARED WITHIN THE ORGANIZATION, UM, INFORMATION WELL, UM, UM, I THINK WE SHOULD BUILD UPON THAT ON THAT ALTERNATIVE PLATFORM POTENTIALLY. 
          I THINK WE DID A GOOD JOB OF COMMUNICATING TO EMPLOYEES ON A DAILY BASIS. 
          UH, WHAT WAS OCCURRING AND WHAT WAS EXPECTED OF THEM. 
          UM, THE, UM, I, I THINK THE EMPLOYEES THAT CAME TO WORK, UM, THAT NEEDED TO COME TO WORK DID, UM, DID A GREAT JOB. 
          UM, AND WHETHER THAT WAS ANIMAL CARE SERVICES OR PUBLIC WORKS, AND CERTAINLY POLICE AND FIRE PUBLIC WORKS KNOCKED IT OUT OF THE PARK. 
          I MEAN, THAT, THAT GROUP, UM, WAS CRITICAL BECAUSE AGAIN, THEY WERE, THEY WERE SORT OF THE BACKBONE OF GOING INTO THE EMERGENCY FROM A ROAD AND A, AND A HIGHWAY STANDPOINT. 
          UM, UM, AND THEY WERE ABSOLUTELY CRITICAL TO THE STANDING UP OF, OF, UM, THE, UH, THE WATER DISTRIBUTION SITES. 
          THEY WERE, THEY WERE OUR BACKBONE. 
          AND, UM, AND THERE WAS NO WAY WE, WE WERE ABLE TO DO THAT WITHOUT WE, WITHOUT THEIR WORK. 
          I MENTIONED EARLIER I THOUGHT OUR INTERNAL SYSTEMS WORK REALLY WELL. 
          WE HAD NO ISSUES AT 9 1 1. 
          WE HAD NO ISSUES AT 3 1 1. 
          OUR INTERNAL RADIO COMMUNICATION SYSTEM THAT RELIES UPON, UM, DISTRIBUTED TOWERS WORK VERY WELL, UH, WITH NO INTERRUPTIONS, UM, AND OUR INTERNAL SUPPORT SYSTEMS OF PROCUREMENT, PAYROLL, ALL THOSE THINGS. 
          WE HAVE BACKUP DATA CENTERS, UM, BUT EXPERIENCED NO POWER OUTAGES AT THOSE. 
          UM, AND EVERYBODY WAS ABLE TO GET PAID THE FOLLOWING WEEK, WHICH IS CRITICAL. 
          UM, I DO THINK THAT, UH, WHAT WORKED WELL, AND REID, YOU SAID IT A SECOND AGO, WITH THE RIGHT TYPE OF INFORMATION, THE COMMUNITY WILL HELP, UM, IN MAKING SURE THAT THE COMMUNITY'S PREPARED, THEY'RE PREPARED TO TAKE CARE OF THEMSELVES IF NEED BE. 
          UM, WE THINK THAT, UM, THAT, THAT, UM, YOU KNOW, THE COUNCIL RECOGNIZED A GROUP OF INDIVIDUALS AT LAST WEEK'S COUNCIL MEETING WHO STEPPED UP, DELIVERED A GENERATOR, UH, BUILT THEIR OWN WARMING CENTER ON THE SOUTH SIDE OF TOWN. 
          UM, THERE WERE, THERE WERE A LOT OF EXAMPLES OF THAT. 
          UM, AND, AND I THINK IT'S WORTH RECOGNIZING WITH THE RIGHT TYPE OF COMMUNICATION AND MAYBE A LITTLE BIT MORE COORDINATION, UM, THOSE THINGS ARE IMPORTANT TO HOW THE, UM, UH, HOW HOW WE REACT AND, AND SERVE THE COMMUNITY AND THE, AND THE MILITARY WAS CERTAINLY HELPFUL. 
          UM, AND, UM, THE, OUR GENERAL, UH, OUR DIRECTOR OF MILITARY AFFAIRS, UH, GENERAL JUAN AYALA, UM, I THINK MARIA SENT TO THE E O C ON SUNDAY OR MONDAY. 
          UM, AND, UM, GENERAL AYLA WAS A CRITICAL ASSET TO HAVE IN THE E O C. 
          HE IS OUR CONNECT WITH J B S A AND, UM, THAT PARTNERING WITH THE MILITARY IS AN ASSET THAT, THAT, UM, I THINK WE TAKE ADVANTAGE OF. 
          I THINK WE COULD TAKE MORE OF AN ADVANTAGE OF, UM, WHERE POSSIBLE, BUT IT'S CRITICAL TO HOW WE CAN RESPOND. 
          AND IT'S, UH, CERTAINLY SOMETHING THAT, UM, WE NEED TO CONTINUE TO FOSTER AND INCORPORATE THEM IN IN THE CONVERSATIONS. 
          NEXT SLIDE. 
          SO, YOU KNOW, OUR, WHAT OUR NEXT STEPS ARE. 
          UM, UM, I'VE SAID IT THREE TIMES THIS MORNING. 
          I THINK, UH, WE NEED TO BE BETTER PREPARED FOR PROLONGED, UH, WEATHER EVENTS. 
          UM, I AM, UH, PARTICULARLY CONCERNED ABOUT, UM, SUMMER, UM, AND CYBERSECURITY. 
          UM, I, PART OF THAT SHARED, COORDINATED DECISION MAKING AND THE ABILITY TO RESOURCE PLAN FROM MY STANDPOINT, UM, WHAT I MEAN BY RESOURCE PLAN ISN'T JUST WHERE WE SEND ASSETS, UH, BUT ALSO WHERE WE CAN COORDINATE RELIEF CENTERS. 
          WHETHER IT'S A WARMING CENTER OR A COOLING CENTER. 
          IF I KNOW, UH, THAT A LIBRARY HAS POWER, UM, CONSISTENT POWER, UH, FOR A SPECIFIED PERIOD OF TIME, THEN THAT CAN BE A COOLING CENTER IN A WEATHER EVENT OR IN A SUMMER EVENT. 
          UM, THAT'S CRITICAL. 
          AND, UM, SOMETHING THAT I THINK THAT WE NEED TO BE BETTER ALIGNED GOING FORWARD. 
          UH, I AM LOOKING AT HOW I CAN, UM, BETTER IMPROVE THE ORGANIZATION OF EMERGENCY MANAGEMENT. 
          RIGHT NOW, OUR EMERGENCY MANAGEMENT, UM, FUNCTION IS A DIVISION OF THE FIRE DEPARTMENT. 
          AND, UM, ORGANIZATIONALLY, WHAT SHOULD THAT LOOK LIKE? AND, UM, EXPECT TO HAVE SOME CONVERSATION WITH COUNCIL HERE SHORTLY ABOUT THAT. 
          UM, AND WE ARE DOING SOME OF THAT INTERNAL WORK. 
          [01:05:01]
UM, ALREADY WE'RE ENTERING OUR OWN BUDGET PROCESS. 
          UH, THE COUNCIL WILL SEE A NUMBER OF THESE ITEMS IN OUR TRIAL BUDGET, UM, UM, FOR REED THE GENERAL, AND LISA, UH, ONE OF THE THINGS WE DID LAST YEAR, UM, UH, PRIMARILY BECAUSE OF COVID, AND IT'S ONE OF THOSE THINGS THAT WE'RE GONNA CONTINUE TO DO GOING FORWARD. 
          'CAUSE I THINK IT WORKED WELL, AND IT'S A BEST PRACTICE, IS WE DID A TRIAL BUDGET IN JUNE. 
          UH, TYPICALLY THE, THE, THE CITY MANAGER WILL, WILL DELIVER A PROPOSED BUDGET THE SECOND WEEK IN, IN AUGUST. 
          AND THEN WE GO THROUGH A PROPOSED, UH, OR THROUGH A PROCESS FROM AUGUST TO SEPTEMBER AND COMMUNITY INPUT AND COUNCIL WORK SESSIONS. 
          AND THE COUNCIL ADOPTS A BUDGET IN SEPTEMBER. 
          UH, WE'RE GONNA DELIVER A TRIAL BUDGET, UM, IN MID-JUNE TO COUNCIL. 
          THAT WAY THE COUNCIL HAS AN ACTUAL BALANCE BUDGET THAT THEY CAN REACT TO DURING THEIR WORK SESSION AT THE END OF JUNE, UH, WITHIN THAT TRIAL BUDGET. 
          UM, I'M GOING TO INCLUDE A NUMBER OF THE ITEMS THAT WE'VE TALKED ABOUT, UM, AND THAT WE'VE TALKED ABOUT INTERNALLY. 
          UM, AND THEY WILL, THE COUNCIL WILL ALSO LIKELY SEE A NUMBER OF THESE ITEMS ON THE, UH, F Y ON THE, UH, 2022 BOND PROGRAM LIST THAT THEY'LL SEE AT THE END OF SUMMER. 
          SO WHAT I'M, WHAT I'M DOING, WHAT WE'RE DOING IS WE'RE INCORPORATING THAT WITHIN BOTH OF THOSE PROCESSES. 
          AND I'M CERTAINLY, I THINK WE'RE ALL LOOKING FORWARD TO THE FINAL REPORT IN MID-JUNE, UM, TO, UH, BE ABLE TO BUILD UPON THE RECOMMENDATIONS. 
          UM, BUT, UM, I DO WANT THE COMMITTEE TO KNOW THAT, UM, AS MUCH AS I'M LOOKING FORWARD TO THE REPORT, WE'RE NOT NECESSARILY WAITING FOR THE REPORT. 
          'CAUSE I THINK THERE ARE SOME THINGS THAT WE KNOW NEED TO BE ADJUSTED ORGANIZATIONALLY. 
          SO WITH THAT, UM, MORE THAN HAPPY TO ANSWER ANY QUESTIONS YOU HAVE. 
          AND I THINK THE WHOLE TEAM IS HERE, JEFF COYLE, AND, UH, ASSISTANT CITY MANAGER JEFF COYLE IS HERE, ALONG WITH LAURA MAYS, UH, TWO CRITICAL, UM, COMPONENTS OF OUR JOINT INFORMATION CENTER. 
          LET ME, UM, WE'LL, WE'LL GO AROUND THE ROOM AND SEE IF THERE ARE QUESTIONS. 
          BUT BEFORE WE DO THAT, LET ME JUST THANK YOU FOR BEING HERE TODAY, BOTH OF YOU. 
          I KNOW YOUR SCHEDULES ARE INCREDIBLY BUSY AND YOU'VE CARVED OUT SOME TIME TO BE WITH US. 
          UH, AND I ALSO WANT TO THANK YOU FOR THE RESPONSE, THE MORE DETAILED RESPONSE THAT YOU GAVE US, ALL OF US WHO SORT OF LOOKED AT THAT IN DETAIL WERE VERY, SORT OF, UM, IMPRESSED WITH YOUR ANALYSIS OF THE SITUATION AND YOUR OPENNESS, UH, TO DISCUSS WHAT NEEDS TO BE WORKED ON FOR THE FUTURE. 
          SO THANK YOU FOR THAT AS WELL. 
          UM, ANA, THANK YOU GENERAL, AND I, I WOULD ECHO EVERYTHING THAT GENERAL RICE HAS SAID IN TERMS OF THE REPORT THAT YOU GAVE US THAT WAS EXTREMELY THOROUGH. 
          AND, UH, UM, I THINK THE QUESTIONS THAT, THAT LISA PUT TOGETHER WERE ALSO VERY, VERY HELPFUL IN, UM, AT LEAST THEY WERE TO ME IN CRAFTING HOW WE WERE GOING TO APPROACH THIS. 
          AND I THINK THEY, THEY MAY HAVE ACTUALLY HELPED YOU. 
          UH, THEY DID. 
          THEY DID AS WELL. 
          SO, UH, THANK YOU VERY MUCH, UH, LISA, AND THAT'S WHY WE HAVE SUCH A GREAT REPORT, UH, FROM, FROM YOU GUYS AND ONE THAT WAS VERY THOUGHTFUL AND, AND INSIGHTFUL. 
          UM, I, UM, I'M GLAD TO SEE THE RECOMMENDATIONS THAT YOU'VE MADE, THE, THE LESSONS LEARNED. 
          I THINK YOU, YOU IDENTIFIED WHAT SOME OF THOSE VULNERABILITY POINTS WERE, AND I, UH, I COULDN'T AGREE MORE WITH THE COORDINATION WITH THE, WITH THE UTILITIES. 
          UH, YOU'VE HEARD FROM US ABOUT COMMUNICATION WITH COUNCIL MEMBERS. 
          I THINK SOMETHING WE'LL HAVE TO FIGURE OUT IN, IN THE FUTURE IS HOW DO YOU MAKE SURE THE COUNCIL MEMBERS ARE INFORMED AND CAN ASK QUESTIONS WITHOUT HAVING TO NOTICE A PUBLIC MEETING AND PUT IT ON, UH, COSA GOV AND, AND ALL THAT STUFF. 
          BUT I, I THINK THAT IS, UH, A DESIRE FROM, FROM THE MEMBERS IS TO BE ABLE, THE SAME WAY WE WENT OUT TO THE E O C A FEW YEARS AGO, RIGHT? AND WE TALKED ABOUT WHAT, WHAT HAPPENS IN AN EMERGENCY. 
          THEY, THEY WANT, I'LL SPEAK FOR MYSELF AND, AND A FEW OF MY COLLEAGUES, IS WE WANT TO BE ABLE TO BE AT THE TABLE, EVEN IF IT'S FOR 10 MINUTES, UH, TO HEAR DIRECTLY FROM YOU AND TO BE ABLE TO SHARE, UH, OUR, OUR QUESTIONS. 
          I, UH, I DON'T KNOW HOW WE MANAGE THAT WITH THE, WITH THE OPEN UM, MEETINGS ACT. 
          BUT, UM, THE SAME WAY YOU'RE GOING TO DO THE, THE DAILY BRIEFING, I THINK THAT'S AN EXCELLENT, UH, IDEA. 
          AND TO HAVE THE UTILITIES. 
          AND THE UTILITIES MAY NOT ALWAYS BE NEEDED. 
          THE EMERGENCIES MAY NOT ALWAYS BE, UM, OF THAT LEVEL, BUT I, BUT I STILL THINK IT'S A GOOD IDEA TO HAVE THEM THERE. 
          AND THEN THEY CAN DECIDE, DEPENDING ON THE EMERGENCY, WHO FROM, FROM THEIR ORGANIZATION NEEDS TO BE THERE, WHETHER IT'S PAULA OR, OR SOMEBODY ELSE. 
          ONE, YOU HAVE A LOT OF INDIVIDUAL RECOMMENDATIONS AT THE BOTTOM BASED ON WHAT HAPPENED, UH, DURING THIS EVENT. 
          AND I, I THINK, YOU KNOW, WHETHER IT'S GENERATORS OR, UM, OR THE ADDITIONAL EQUIPMENT, AND ALL OF THEM SEEM, SEEM APPROPRIATE, ESPECIALLY FOR THIS EVENT. 
          UH, WHAT SOME OF MY COLLEAGUES AND I HAVE BEEN TALKING ABOUT, EVEN 
          [01:10:01]
THOUGH I'M HERE AS A CITIZEN, WHAT HAS BEEN TALKED ABOUT BY SOME COUNCIL MEMBERS, UH, IN, IN THE PAST, AND I BELIEVE SOME OF THEM WILL BRING THIS FORWARD AS A BUDGET ASK, BUT I'LL, I'LL PUT IT OUT THERE TO YOU NOW, TO, TO CONSIDER IS, UM, THERE, THERE IS A DISCIPLINE OF ASSESSING VULNERABILITY, RIGHT? WE DON'T ALWAYS HAVE TO WAIT FOR IT TO HAPPEN TO US TO TURN TO, UH, WHERE THOSE BEST PRACTICES ARE. 
          AND I, OF COURSE, YOU RECALL COUNCILMAN BILLIS WHEN HE CAME ON BOARD, UM, TALKING ABOUT SOME SORT OF VULNERABILITY, UH, ANALYSIS. 
          AND, UH, TO HIS CREDIT, I THINK, UH, PURSUING SOMETHING LIKE THAT COULD BE VERY, UH, INFORMATIVE TO US AND COULD SERVE OUR, THE RESIDENTS OF SAN ANTONIO VERY WELL, BECAUSE THE NEXT CATASTROPHE ISN'T GOING TO LOOK LIKE THIS ONE. 
          AND EVEN IF WE HAVE OUR OWN TABLETOP OR EXTENDED TABLETOP EXERCISES WHERE YOU THROW ONE APOCALYPSE AFTER ANOTHER, UM, THERE, THERE IS STILL, LIKE I SAID, A DISCIPLINE. 
          UH, THERE ARE, UM, PROFESSIONALS WHO HAVE BEEN WORKING IN THIS FIELD, UH, ESPECIALLY AROUND CLIMATE BECAUSE OF THE UNFORESEEN, UM, UNFORESEEN WEATHER EVENTS. 
          AND, UH, AND, AND THERE'S A, THERE'S A SCIENCE TO IT, AND I JUST, I WOULDN'T WANNA SHORTCHANGE OUR CITY, UM, AND NOT ALLOW US TO HAVE ACCESS TO THAT EXPERTISE OR, OR TO THAT DISCIPLINE. 
          UH, AS WE DESIGN, I THINK WE CAN DO A GREAT JOB. 
          UM, BUT LET, LET'S NOT SHORTCHANGE OURSELVES AND, AND, UH, LOOK AT THOSE POTENTIAL RESOURCES AS WELL FOR THE COMING BUDGET YEAR. 
          SO THANK YOU. 
          OKAY. 
          COULD, LET'S GO OVER TO CLAYTON. 
          THANK YOU, SIR. 
          YEAH, GOOD WRAP UP. 
          AND, UH, UM, GOOD INFORMATION. 
          I, I LIKE THE, UH, PATH FORWARD THAT Y'ALL ARE TALKING ABOUT AND, AND, UM, TAKING A LOOK AT, I, AND I HAVE BEEN PARTICULARLY INTERESTED IN, IN THE E O C AS YOU KNOW, KIND OF HOW YOUR BRIEFING WENT HERE TODAY. 
          AND, UH, ABOUT THE, UM, COMMAND CONTROL COMMUNICATIONS AND COORDINATION, THE FOUR C'S. 
          AND I THINK EACH ONE OF THOSE C'S NEED TO BE LOOKED AT MORE DEEPLY, UM, ON HOW WE CAN IMPROVE THAT. 
          AND AS EVERYBODY KNOWS AROUND THIS TABLE, I ALREADY SUBMITTED A C C R TO GET THAT STARTED IN BRINGING ALL THREE ORGANIZATIONS TOGETHER. 
          NOT NECESSARILY ANDY, AS YOU SAID, TO OPERATE SAWS AND C P S, BUT TO COORDINATE AND CONTROL, UH, THE RESOURCES THAT WE DO HAVE AND THEY HAVE IN MAKING SURE THAT WE'RE GOING IN THE RIGHT DIRECTION WITH ALL THREE ENTITIES, BUT ALSO THAT COMMUNICATION TO THE, TO THE COMMUNITY ALSO. 
          UM, THIS EVENT, YOU KNOW, WE DON'T NEED TO GO THROUGH ALL THE TRAIN WRECKS THAT HAPPENED ON THIS EVENT AGAIN, UM, BUT I THINK WE NEED TO NOW FOCUS IN ON THOSE FOUR C'S AND HOW CAN WE IMPROVE THAT AND HOPEFULLY THAT C C R WILL, UM, MAKE IT THROUGH THE SYSTEM AND CAUSE ACTIONS TO, UM, ALIGN BETTER AND GET ALL THREE AGENCIES ON BOARD. 
          AND, UM, I MEAN, YOU HAVE TO HAVE THAT CENTRALIZED CONTROL, CENTRALIZED CONTROL, AND DECENTRALIZED EXECUTION, AND YOU HAVE TO HAVE THAT IN THESE TYPES OF SITUATIONS. 
          UH, YOU CAN'T GO HELTER SKELTER OFF IN DIFFERENT DIRECTIONS WITH THREE DIFFERENT ORGANIZATIONS. 
          IT JUST WILL NOT WORK. 
          AND THAT'S, THAT'S WHERE WE KIND OF FOUND OURSELVES IN THIS, THIS WHOLE DISASTER. 
          SO I, I REALLY LIKE THE KEY, KEY LESSONS LEARNED AND THAT C C R THAT I SUBMITTED, WE DON'T HAVE TO WAIT. 
          UH, WE CAN START PULLING THAT TOGETHER NOW TODAY, BECAUSE WHO KNOWS WHAT, WHAT IT'S GONNA LOOK LIKE IN ANOTHER MONTH OR SO WITH THE HEAT THAT WE'RE GONNA HAVE. 
          UM, SO WE DON'T HAVE TO WAIT ON THAT, THAT WE CAN START PULLING THAT TOGETHER AND GET, AND IT'S ABOUT THE DECISION MAKERS, GETTING THE DECISION MAKERS TOGETHER IN ONE LOCATION THAT CAN MAKE THOSE DECISIONS AND THEN EXECUTE IT REMOTELY IN, UH, OTHER CONTROL CENTERS, WHETHER IT'S C P S SAWS OR, OR THE CITY. 
          YOU KNOW, AND YOU HAVE TO HAVE THAT, BECAUSE IF YOU DON'T, THERE'S GONNA BE LAG IN TIME AND TRY AGAIN, TRYING TO WORK IT THROUGH THE, THE SYSTEM TO GET ACTIONS GOING. 
          TO ME, YOU HAVE TO HAVE THAT, THAT THE HEADS OR THOSE PEOPLE THAT CAN MAKE THOSE DECISIONS RIGHT THEN AND THERE, AND THEN GET YOUR ORGANIZATIONS TO REACT AND EXECUTE THAT. 
          SO THAT'S MY WHOLE KEY ON THIS THING. 
          UM, UH, THERE'S 
          [01:15:01]
LOTS OF OTHER THINGS THAT ARE GONNA COME OUT OF THESE RECOMMENDATIONS HERE. 
          LOOK FORWARD TO TAKING A LOOK AT 'EM AND BEING A PART OF THAT ON PULLING THIS, THIS WHOLE THING TOGETHER. 
          UM, YEAH, WE DON'T HAVE TO WAIT ON THE RESULTS OF THIS, THIS COMMITTEE TO START MAKING THESE THINGS HAPPEN. 
          AND THAT'S WHY I SUBMITTED THAT THING ALREADY. 
          AND THAT'S ALL I HAVE, SIR. 
          THANK YOU, LISA. 
          I, I WANNA REITERATE MY APPRECIATION FOR YOU ALL TAKING A CRITICAL LOOK AT YOURSELVES IN THE MIRROR IN TERMS OF THIS OPERATION AND BEING AS FORTHCOMING AND AS DETAILED AS YOU WERE WITH THE RESPONSES THAT YOU GAVE US, THE BREADTH OF THE AREAS IN WHICH YOU WILL COVER THAT IMPACT EVERYBODY THAT LIVES HERE IN THE SURROUNDING VICINITY REALLY GAVE US THE INFORMATION THAT WE NEEDED, ESPECIALLY THROUGH THE TIMELINE AND THE RESPONSES THAT YOU GAVE THERE TO CREATE AN OVERLAY OF EACH OF THE THINGS THAT HAPPENED, ADDING THE UTILITIES TO IT. 
          UM, I THINK THAT ONE OF THE MOST CRITICAL ASPECTS OF THIS FOR THE GENERAL POPULATION, FOR THOSE OF US IN OUR DAY-TO-DAY LIVES WHERE WE EAT, WORK, AND PLAY, WAS AN UNDERSTANDING. 
          AND I THINK THAT THIS HAS BEEN A, A PERFECT OPPORTUNITY FOR THAT TO, TO HAVE HAPPENED. 
          BUT YOU GIVING YOURSELVES A TRUE ASSESSMENT AND COMING FORWARD WITH SOME OF THESE OPPORTUNITIES ALREADY HAVE ALSO GIVEN THIS COMMITTEE SOME GUIDANCE BECAUSE WE THOUGHT WE KNEW WHERE IT MIGHT NEED TO GO FROM THE OUTSIDE NOT KNOWING ANYTHING ABOUT THE INSIDE. 
          UM, AND IT LET US KNOW THAT IN TERMS OF THE LEADERSHIP HERE, WE WERE ON THE RIGHT TRACK IN WHERE WE SET OUR SIGHTS, ON HOW WE HELP YOU AND THE UTILITIES AND OUR COMMUNITY GET TO A PLACE OF THE ANTICIPATION AND PREPAREDNESS OF WHAT WE WANNA DO FOR THE NEXT NEW THING THAT COMES. 
          SO, UM, I APPRECIATE THAT WHAT YOU'VE GIVEN HERE. 
          I DON'T HAVE ANY QUESTIONS OR ANY OTHER ASPECTS THAT I WANNA DELVE INTO AT THIS POINT IN TIME. 
          I THINK YOU'VE GIVEN ME WHAT I NEED. 
          I THINK AS THIS GROUP BEGINS TO REALLY DRILL DOWN INTO THE ACTUAL REPORT PROCESS, THAT'S WHEN THERE MAY BE SOME OTHER QUESTIONS. 
          AND I THANK YOU IN ADVANCE FOR BEING WILLING TO HELP US NAVIGATE THOSE ASPECTS WHEN WE HIT THOSE. 
          THANK YOU. 
          OKAY. 
          THANK YOU. 
          AND MANNY PEREZ IS ON THE LINE. 
          I'M SORRY WE DIDN'T ACKNOWLEDGE YOU EARLIER, BUT I KNOW YOU'VE BEEN WITH US THE WHOLE TIME. 
          MANNY, YOU HAVE SOME QUESTIONS? I, I DO. 
          AND, UM, MANNY, I WANNA, I WANNA APOLOGIZE TOO. 
          WE JUST DIDN'T KNOW YOU WERE ON AND, AND, UH, SORRY WE DIDN'T INVOLVE YOU EARLIER. 
          NO, NO, NO. 
          IT'S OKAY GUYS. 
          I, I, THIS IS ACTUALLY THE FIRST TIME I'VE ACTUALLY HAD A QUESTION OR A COMMENT. 
          IT'S OKAY. 
          UM, AND, UH, I, I THINK THIS HAS BEEN A REALLY ROBUST CONVERSATION. 
          UM, A COUPLE OF THINGS. 
          ONE, UM, IT, IT, IT, IT MAKES ME, UM, IT, IT WARMS THE HEART, ERIC, UH, TO KNOW THAT YOU ARE VULNERABLE ENOUGH TO BE VULNERABLE, UM, OR, OR YOU'RE, YOU'RE BRAVE ENOUGH TO BE VULNERABLE IN FRONT OF US AND IN FRONT OF THESE CAMERAS. 
          AND, YOU KNOW, THIS MEETING THAT'S BEING RECORDED AND SHARING WITH THE PUBLIC, UM, YOU KNOW, AREAS OF IMPROVEMENT. 
          I, I ALWAYS POINT OUT THAT ON THE BACK OF YOUR ID, AND YOU KNOW, THAT I KNOW THAT ANDY CARRIES ON HIS HIP, AND THAT'S A LITTLE ZIP LINE. 
          UM, YOU KNOW, IT SAYS, IT SAYS THE WORD, YOU KNOW, UH, CONTINUOUS IMPROVEMENT ON THAT, RIGHT? AND THIS IS, UM, AND BEING ABLE TO EVERY SINGLE DAY SAY, YOU KNOW, WHAT DID I DO YESTERDAY AND WHAT CAN I DO BETTER TOMORROW? IS, IS, UM, IS ESSENTIAL TO OUR SUCCESS. 
          AND SO, UH, ERIC, I, UM, YET ANOTHER REASON I I ADMIRE YOU VERY MUCH IN YOUR ORGANIZATION. 
          THE, THE SECOND THING, UH, I I THINK IS WORTH MENTIONING IS THAT A, AS, AS YOU WERE TALKING, ERIC, I'M, I'M TAKING NOTES, UM, AND YOU KNOW, YOU, YOU, YOU'VE TOUCHED ON A WHOLE BUNCH OF DIFFERENT TOPICS, RIGHT? ONE IS CONTINUITY OF, OF OPERATIONS, UM, YOU KNOW, CRITICAL INFRASTRUCTURE EVACUATION PLANS, UH, YOU KNOW, E EXERCISES AND TRAINING BEYOND TABLETOPS, UH, MAINTAINING WARNING SYSTEMS. UH, YOU TALK TO US ABOUT, UH, YOU KNOW, THE, THE IDENTIFICATION OF THE HAZARD AND THE RISK ASSESSMENT BEFORE THE ACTUAL RISK SHOWS UP. 
          UM, YOU'VE TALKED TO US ABOUT, UM, YOU KNOW, SUPPORTING THE, UH, UM, TRANSPORTATION SYSTEMS, UH, ANYWAY, ET CETERA, ET CETERA, SEARCH AND RESCUE, UM, YOU KNOW, AND, UH, TEMPORARY HOUSING AND EQUIPMENT AND INVENTORY AND WATER, ET CETERA. 
          I, UM, I, I THINK THAT THE ONE PLACE WHERE THAT IT'S SORT OF STARING US IN THE FACE THAT MAYBE WE NEED TO CONSIDER PULLING, UH, FROM THIS LEVER MORE OFTEN IS THAT YOU'VE GOT, HOW MANY TOTAL COASTAL EMPLOYEES DO WE HAVE, ERIC? SOMETHING LIKE 13,000, 
          [01:20:01]
UH, JUST UNDER 13,000. 
          YEAH. 
          I MEAN, WE'VE GOT 13,000 PEOPLE WHO WORK FOR US, UM, WHO, YOU KNOW, MANY OF WHOM COULD BE REPURPOSED FOR, YOU KNOW, A UH, YOU KNOW, THEY COULD BE DEPUTIZED, RIGHT? TO GO OUT AND PICK UP SOME OF OUR, UH, OUR MORE VULNERABLE OLDER SAN ANTONIANS TO, UH, YOU KNOW, AND, AND I KNOW THAT YOU'VE CALLED ON THEM IN THE PAST WHEN WE HAD THE MIGRANT, YOU KNOW, SURGE, UH, AND ALL THAT. 
          BUT I MEAN, EVEN DURING THESE EMERGENCY OPERATIONS EXERCISES, I MEAN, I, I THINK YOU'VE GOT A, A A CORE OF PEOPLE, UM, THAT WE CAN EASILY CALL UPON. 
          UM, THAT'S NUMBER ONE. 
          AND NUMBER TWO, AS FAR AS, YOU KNOW, HOW TO REPORT, YOU KNOW, YOUR PARENTS AS A VULNERABLE PERSON WHO NEEDS TO BE TAKEN CARE OF, YOU KNOW, WE'VE GOT A, A MEDICAL CENTER AND A BEXAR COUNTY MEDICAL SOCIETY AND THE UNIVERSITY HOSPITAL, UM, AND EVERY SINGLE DOCTOR WANTS PRIVILEGES  AT ALL THESE HOSPITALS. 
          AND, UH, YOU KNOW, I MEAN, IT'S JUST A MATTER OF SITTING DOWN WITH THE HOSPITALS AND SAYING, YOU KNOW, FOR A FUTURE DISASTER, A CONDITION OF PRIVILEGES IS THAT, YOU KNOW, YOU GOTTA COOPERATE WITH THE CITY WHEN WE NEED YOUR HELP BY SHARING WITH US WHO YOUR MOST VULNERABLE PATIENTS ARE, SO THAT WE CAN, YOU KNOW, SEND HELP WHEN IT'S NECESSARY. 
          SO THE POINT IS, IS JUST LEVERAGING EXISTING RELATIONSHIPS, RIGHT? UM, AND THEN THE, THE THIRD THING, ERIC, IS, UM, I, I, I, I THINK THAT THERE IS NO DEPARTMENT IN THIS CITY THAT DOESN'T HAVE SOMETHING TO DO WITH OUR ABILITY TO BE RESILIENT. 
          UM, AND YOU KNOW, WHEN, AS YOU'RE, AS YOU'RE RESTRUCTURING THIS EMERGENCY OPERATION CENTER, OR YOUR EMERGENCY RESPONSE, YOU KNOW, I MEAN, CRAIG HOPKINS HAS TO BE IN THE ROOM, RIGHT? UM, WE NEED TO MAKE SURE THAT PARKS IS IN THE ROOM. 
          WE NEED TO MAKE SURE THAT WELL SHOOT EVERYBODY'S IN THE ROOM. 
          UM, AND SO TO THE EXTENT THAT YOU'RE THINKING THROUGH RE RECONSTITUTING THIS OR, OR, OR JUST, YOU KNOW, UH, BEEFING IT UP AND MAKING IT STRONGER, I, I, I THINK THAT THERE'S PEOPLE OUT THERE JUST LIKE ANNA SAID, THAT, YOU KNOW, WHO MAKE, WHO MAKE A LIFE OUT OF THIS DISCIPLINE SCIENCE OF DISASTER RESPONSE AND PLANNING THROUGH THESE PROBLEMS FOR CITIES. 
          AND, UH, YOU KNOW, I THINK THERE'S AN OPPORTUNITY HERE. 
          I WAS, I, I, YOU KNOW, EARLIER THIS MORNING FROM THE MEETING I WAS GOING THROUGH, UH, THERE'S A COMPANY OUT THERE CALLED AECOM, A E C O M, UM, WHO PUTS ON THESE ANNUAL, UH, YOU KNOW, CYBER SECURITY DISASTERS, YOU KNOW, MO, YOU KNOW, FO DISASTERS SO THAT EVERYBODY CAN GO PRACTICE HOW TO RESPOND DURING A CATASTROPHE, UH, FOR CYBERSECURITY ATTACKS. 
          AND, YOU KNOW, MY, I'VE, I'VE BEEN LOOKING AT THEM AND OTHER COMPANIES OUT THERE WHO DO THIS FOR CITIES WHO ACTUALLY, YOU KNOW, THROW THESE APOCALYPTIC SCENARIOS AT YOU AND THEN JUST PREPARE YOU FOR THE MOST LIKELY ONES THAT YOU'RE GONNA BE FACING, AND THEN FIGURE OUT, YOU KNOW, THEY'LL, THEY'LL DO A STRESS TEST AND, AND THEY'LL FIGURE OUT EXACTLY, YOU KNOW, WHERE IT IS, YOU KNOW, YOU NEED TO DO MORE WORK. 
          YOU KNOW, MAYBE YOU NEED MORE SIT-UPS, MAYBE, MAYBE YOU CAN DO MORE SQUATS OR BENCH PRESSING OR WHATEVER, . 
          UM, AND SO ANYWAY, I, I THINK THAT YOU'RE PICKING UP WHAT I'M LAYING DOWN, ERIC, BUT, UH, I, I, I THINK YOU GUYS HAVE DONE A SPECTACULAR JOB IN, IN BEING META, AS THEY SAY, RIGHT? AND, AND LOOK AT LOOKING AT YOURSELF. 
          UH, I ALSO WANNA ENCOURAGE YOU TO, UM, INCLUDE CITY COUNCIL MEMBERS IN THESE TABLETOPS, UH, AND IN THE ACTUAL NON TABLETOP EXERCISES. 
          UH, I, I, I THINK THAT, YOU KNOW, I WOULD GET A LOT OUT OF SITTING THERE AND EVEN HELPING MY, MY STAFF HELP YOU, AND YOU GUYS HELP MY STAFF. 
          I MEAN, WE'RE, WE'RE OFTENTIMES GETTING THE, THE CALL BEFORE YOU GUYS ARE, UM, YOU KNOW, WHEN AN EMERGENCY IS AFOOT OR WHEN SOMEBODY'S IN TROUBLE. 
          SO, ANYWAY, THOSE ARE MY COMMENTS AND IN NO PARTICULAR ORDER, BUT, UM, I HOPE IF YOU TAKE ANYTHING AWAY FROM THIS IS THAT I THINK YOU GUYS ARE ON THE RIGHT TRACK. 
          THANKS, MANNY. 
          UM, I JUST HAVE ONE QUICK COMMENT, AND THEN I'LL TURN IT OVER TO OUR CHAIR FOR HIS COMMENTS, AND THEN HE CAN TRANSITION US INTO THE NEXT AGENDA ITEM. 
          UM, I, I THINK IT'LL BE INTERESTING AND REALLY IMPORTANT TO LOOK AT THE NEW SET OF ASSUMPTIONS THAT YOU DEVELOP THAT ARE NOW GOING TO BE THE BASELINE FOR THE NEXT ITERATION OF THE MITIGATION PLAN AND THE EMERGENCY MANAGEMENT PLAN. 
          UM, CLEARLY THIS SCENARIO WAS OUTSIDE OF THE OLD PLANNING ASSUMPTIONS. 
          I DON'T THINK THE RIGHT ANSWER IS FULLY INCORPORATING, YOU KNOW, THIS INTO THE NEW PLANNING ASSUMPTIONS, BECAUSE IT STILL IS AN OUTLIER EVENT, AND THE RESOURCES REQUIRED, YOU KNOW, TO SORT OF FULLY INOCULATE OURSELVES AGAINST THIS TYPE OF, I MEAN, ARE HUGE, RIGHT? AND, AND SO STRIKING THAT BALANCE, UM, IS GOING TO BE REALLY IMPORTANT, I THINK WILL BE INTERESTING FOR THE COMMUNITY TO BE ABLE TO, TO UNDERSTAND 'CAUSE THAT THEN LAYS THE FOUNDATION FOR EVERYTHING ELSE THAT WE'VE TALKED ABOUT TODAY. 
          SO, UH, MR. CHAIRMAN, OVER TO YOU. 
          THANK YOU, ED. 
          OKAY. 
          JUST 
          [01:25:01]
A COUPLE OF THINGS, UH, ON A FOLLOW UP, UH, AND REALLY APPRECIATE, UH, EVERYBODY'S COMMENTS. 
          AND, UM, AS MANNY SAID, UH, LOOK, WE'VE GOT ALL JUST KIND OF STEP BACK AND LOOK AT THIS. 
          AND, UH, ANYBODY GETS DEFENSIVE, UH, THEY'RE LOSING ALL RIGHT FROM THE START. 
          UH, SO I, A COUPLE OF JUST SPECIFIC COMMENTS THAT ON THE, ON THE LAST POINT OF WHAT LESSONS LEARNED IS, I UNDERSTAND THAT THERE MIGHT BE A LOOK AT PUTTING SOME GENERATORS INTO THESE, UH, FIRE STATIONS. 
          UH, THOSE ARE RELATIVELY LOW DEMAND, POWER DEMAND, UH, THEY DO REQUIRE AIR CONDITIONING, A FEW THINGS LIKE THAT. 
          BUT, SO I'D REALLY LIKE YOU TO LOOK AT, UH, UH, SOME OTHER ALTERNATIVES BESIDES DIESEL GENERATORS SUCH AS, UM, SOLAR, UH, WITH, WITH, UH, LITHIUM IRON PHOSPHATE. 
          THAT'S A NEW BATTERY THAT I REALLY LIKE. 
          THE L L P L L F P AS OPPOSED TO, YOU KNOW, A NICKEL COBALT ALUMINUM OR A A NICKEL MAGNESIUM COBALT. 
          THOSE BATTERIES ARE BIGGER. 
          THEY, UM, THEY DON'T HAVE QUITE THE POWER, BUT IN A FIRE STATION, IT'S NOT MOBILE. 
          YOU, YOU, IT'S A FIXED SOURCE. 
          AND SO THERE MIGHT BE SOME WAYS OF DOING THAT WITHOUT CAUSING US A MORE OF A CARBON PROBLEM. 
          AGAIN, MY, MY POINT ON, ON PEOPLE IS, UM, I KNOW THAT WE'RE FOCUSING ON PEOPLE RESPONDING TO PEOPLE, BUT I BELIEVE THAT WE'VE ALSO GOT TO REALLY, IN OUR PLANNING, THINK ABOUT HOW PEOPLE, HOW WE CAN MOBILIZE PEOPLE TO RESPOND. 
          BACK TO MANNY'S POINT. 
          WE'VE GOT A LOT OF EMPLOYEES WE CAN ASK THEM TO RESPOND, BUT WE ALSO HAVE A LOT OF CITIZENS THAT RESPOND. 
          AND ONE THING I DID SEE AS I WAS WATCHING THIS EVENT AND THEN LATER TALKING WITH FOLKS ON COUNCIL, THERE WAS A LOT OF INDEPENDENT RESPONSE BY PEOPLE, PEOPLE HELPING PEOPLE. 
          AND IF WE CAN INFORM PEOPLE, WE CAN EMPOWER PEOPLE. 
          AND IF WE CAN SET 'EM UP AS PART OF THE PROCESS, AS OPPOSED TO THINKING THAT WE'RE JUST GOING TO GO HELP PEOPLE, IF WE'RE GONNA GIVE PEOPLE THE ABILITY TO HELP THEMSELVES, I THINK THAT'S GONNA BE KEY TO A DYNAMIC, RESPONDING TO A DYNAMIC EVENT. 
          IT'S GONNA BE ABSOLUTE KEY. 
          UH, AND I'LL GO BACK TO PLANT SITUATIONS. 
          IF, IF I HAVE TO TELL A PLANT OPERATOR EVERYTHING, EVERY VALVE TO TURN, AND, AND THAT PERSON DOESN'T HAVE SOME ABILITY TO THINK ABOUT WHAT HE NEEDS TO DO OFF OF THE INFORMATION THAT I'M PROVIDING HIM, I CANNOT RUN OUT THERE AND TURN EVERY VALVE. 
          UH, ALSO, UM, I WOULD LIKE, UH, SOMEWHERE, I DON'T KNOW WHO CARRIES THIS. 
          I KNOW, YOU KNOW, HAVING TAKEN THE, THAT TRAINING YEARS AGO, I HAVEN'T EVEN FORGOTTEN ALL OF IT ON, UH, OPEN MEETINGS. 
          UH, BUT THE REALITY IS THERE'S EXCEPTIONS TO OPEN MEETINGS SUCH AS, UH, SOCIAL EVENTS OR SOMETHING LIKE THAT. 
          I'D LIKE TO SEE IF WE CAN'T GET GOING THROUGH THE PROCESS, AN EXCEPTION TO OPEN MEETINGS. 
          IF THE GOVERNOR, UH, DECLARES A, A STATE OF EMERGENCY, WE'VE GOT TO USE FOLKS THAT KNOW THEIR FOLKS AND NOBODY KNOWS 'EM BETTER THAN THE COUNCIL PEOPLE, OKAY? BECAUSE ACTUALLY THEY ELECTED THEM. 
          SO THERE'S SOME CREDIBILITY THERE. 
          THERE'S SOME RESPONSIBILITY THERE. 
          AND IF WE CAN'T INVOLVE THOSE INDIVIDUALS, UH, ON A, ON A SYSTEMIC BASIS, NOT ON A ONE-OFF BASIS, OR I'M GONNA CALL THIS PERSON AND TELL 'EM THIS, AND IF THE ONLY, THE COMMUNICATION CAN BE ONE WAY, AS, AS CLAYTON HAS POINTED OUT, IT'S NOT VERY EFFECTIVE, YOU'RE GONNA WANT SOME OF THAT FEEDBACK FROM THEM. 
          WELL, IF ALL OF A SUDDEN, IF MORE THAN, YOU KNOW, A MAJORITY OF 'EM GET TOGETHER, WHOOPS. 
          YOU KNOW, WE'VE GOT US A, A PROBLEM. 
          SO LET'S TRY TO SEE IF WE CAN'T GET AN EXCEPTION FOR THAT. 
          AND, AND IT CAN'T, THAT CAN'T BE A BIPARTISAN ISSUE, OKAY? I MEAN, THAT'S GOTTA BE A BIPARTISAN, THAT CAN'T BE A DIVISIVE ISSUE IF THEY MAKE THAT A DIVISIVE ISSUE, GO FIGURE. 
          OKAY. 
          BECAUSE WE'RE TRYING TO SAVE LIVES AND HELP PEOPLE. 
          UH, THAT'S ALL I'VE GOT. 
          AND, UH, LET'S JUST SEE IF THERE'S ANYTHING ELSE AROUND THE TABLE THAT WE NEED TO, BEFORE WE THANK 'EM ONE MORE TIME. 
          IF I CAN QUICKLY ADDRESS THE OPEN MEETINGS, UH, CHAIR, UH, THERE IS A PROVISION IN THERE THAT DOES ALLOW FOR EMERGENCY MEETINGS. 
          UH, NORMALLY IT'S TWO HOURS, UH, BUT CURRENTLY UNDER THE PANDEMIC, THE GOVERNOR'S MADE IT ONE HOUR. 
          UM, AND SO WE HAVE AT LEAST THAT SAFETY VALVE IN TERMS OF THE OPEN MEETINGS ACT. 
          BUT, UH, I GET THE POINT IN TERMS OF WE SHOULD LOOK AT IT MORE, UM, IN TERMS OF WHAT CHANGES WE CAN RECOMMEND MAYBE IN THE NEXT LEGISLATIVE SESSION THAT GIVES US EVEN MORE FLEXIBILITY, OR AT LEAST MAINTAINS THE FLEXIBILITY WE CURRENTLY HAVE UNDER THE PANDEMIC RULES. 
          WHAT I'M SAYING IS ONCE THE GOVERNOR DECLARES AN EMERGENCY, THE OPEN MEETING RULES ARE OUT THE WINDOW. 
          IF THAT'S CLEAR AND NOT ON AN HOUR AT A TIME, YOU KNOW, YOU'RE NOT GONNA WANT TO, WHO'S GONNA RUN THE STOP CLOCK, OKAY? SO AGAIN, YOU'RE 
          [01:30:01]
TRYING TO RESPOND AND, AND IF THEY'RE SITTING HERE SAYING THAT SOMEBODY'S GONNA CONSPIRE ON A CONTRACT DURING AN EMERGENCY, GIMME A BREAK, OKAY? YES, SIR. 
          J ARE JUST WANTED TO SAY A COUPLE OF, UM, ISSUES AND THEN A CONCLUDING REMARK. 
          ARE, ARE, ARE WE AT THAT POINT RE OKAY. 
          ALRIGHT. 
          I, I JUST WANTED TO REITERATE, AND SEVERAL OF YOU SAID IT, UM, THE, THE, UM, THE EMPLOYEES WE HAVE ARE A MASSIVE RESOURCE. 
          I MEAN, WE DO HAVE THE ABILITY, AND, AND, AND IT IS AN ADVANTAGE THAT WE HAVE OVER PRACTICALLY EVERY OTHER ORGANIZATION IN TOWN, UM, THAT, THAT WE HAVE THE ABILITY AND HAVE DONE THAT OVER THE LAST 14 MONTHS TO MOVE TO CHANGE PEOPLE'S JOBS AND, AND REDIRECT 'EM OR REDEPLOY THEM. 
          AND SO THAT'S A HUGE ASSET, UM, AND, AND CONTINUES TO BE A HUGE ASSET. 
          THE, THE EMPLOYEE WORKFORCE WE HAVE, UM, HAS DEMONSTRATED IN A LOT OF THE STATIC EVENTS, THE DESIRE AND ABILITY TO BE ABLE TO DO AND WANT TO DO DIFFERENT THINGS TO SERVE THE PUBLIC. 
          SO THAT'S A HUGE ASSET WE HAVE. 
          SO ANYTHING WE DO, UM, THAT HELPS US ALL. 
          I THINK, AND I DID WANNA RECOGNIZE THIS SEVERAL, YOU ALSO POINTED THAT OUT. 
          THE SECOND THING IS THAT IN NORMAL TIMES, WE WORK EXTREMELY WELL WITH THE UTILITIES, RIGHT? SO I DON'T WANT THIS TO ALL BE ABOUT, AH, YOU KNOW, WE DON'T KNOW WHAT'S GOING ON. 
          WE DON'T, WE DON'T KNOW WHAT DECISIONS ARE BEING MADE IN NORMAL TIMES. 
          THEY ARE. 
          UM, AND MAYBE THEY , MAYBE THEY WON'T SEE THEMSELVES LIKE THIS. 
          THEY'RE SISTER AGENCIES, THEY'RE, THEY'RE MUNICIPAL AGENCIES. 
          THE COUNCIL APPROVES THEIR BOARD AND RATE STRUCTURE AND ISSUANCE OF DEBT. 
          WE OPERATE AND LIVE TOGETHER IN THE SAME REALM, DAY IN, DAY OUT. 
          AND ALL WE GOTTA, I THINK ALL WE GOTTA DO IS KIND OF TIGHTEN UP HOW WE DO THAT IN CERTAIN TYPES OF EMERGENCY SITUATIONS. 
          SO I WANTED TO JUST MAKE SURE THAT WAS CLEAR AND THEN MAKE SURE THAT WAS CLEAR. 
          AND THEN FINALLY, I DID WANT TO THANK MARIA, UM, UM, AND BRIAN NORRIS, UM, AND JAMES MENDOZA BECAUSE THEY SPENT A, A LOT OF TIME ON THE REPORT MAKING SURE THAT WE WERE TRYING TO BE PROACTIVE AND SELF-CRITICAL. 
          UM, AND THANK HER FOR HER LEADERSHIP. 
          AND ALSO THE OTHER ASSISTANT CITY MANAGERS WHO ALL HAD A ROLE IN FEBRUARY. 
          UM, WHETHER IT WAS SHELTER OR RESPONDING OR FOOD OR COORDINATION WITH SAHA, MY TEAM, MY FORCE AS THE CITY MANAGERS WERE DEPLOYED TO KIND OF, AND TACKLE AND LEAD THOSE EFFORTS. 
          AND IN ADDITION TO THE EXECUTIVES. 
          SO I WANTED TO THANK THEM AND, AND POINT THEM OUT. 
          THANKS, REID. 
          OKAY. 
          THANK Y'ALL. 
          GREAT JOB. 
          OKAY, UH, WE'RE GONNA MOVE INTO, UM, UH, OUR CLEANUP HERE. 
          UM, REAL QUICKLY, UH, SINCE WE, UM, HAVE BEEN WORKING WITH THE CITY, I GUESS THE FIRST GROUP WE'D GO TO WOULD BE THE, UH, UH, THE, THE, THE E O C GROUP. 
          IS THERE ANYTHING ON THE QUESTIONS OR ANYTHING ED OR YOU OR LISA HAVE? UH, AND NO, I THINK AS WE REPORTED LAST WEEK, WE'RE, WE'RE UP TO DATE WITH TWO KIND OF MINOR EXCEPTIONS THAT AREN'T STOPPING US FROM MOVING FORWARD WITH WHATEVER ELSE WE NEED TO DO. 
          BUT, YOU KNOW, WE'RE, HAVE WE GOTTEN ANYTHING BACK FROM VIA YET? AND IF NOT, YOU KNOW THIS, WE PROBABLY NEED TO DO SOMETHING DIFFERENT. 
          YEAH, WE, WE DID GET ONE LETTER. 
          JUST GOT IT. 
          YES, SIR. 
          WE DID POST SOMETHING, UH, LAST NIGHT, A RESPONSE FROM VIA, OKAY. 
          ON THE QUESTION. 
          I THINK IT WAS NUMBER 13 ON THE OKAY. 
          HADN'T SEEN THAT WE USE BUSES AS, AS MOBILE WARMING SITES. 
          WE DID POST THAT LAST NIGHT. 
          OKAY. 
          SO WE OWE YOU ONE MORE, WHICH IS A FOLLOW UP TO R F I NUMBER 19. 
          UM, SO WE'LL GET THAT TO YOU SHORTLY. 
          THANK YOU. 
          UM, YEAH. 
          IS THAT IT? WE'RE GOOD. 
          OKAY. 
          LET'S GO TO SAUCE. 
          YOU ALL UPDATE ON THAT, JUST A FEW MORE, UH, ANSWERS POSTED, AND THAT'S ABOUT IT AT THIS POINT. 
          HOW MANY MORE DO YOU HAVE? OUTSTANDING. 
          I DIDN'T COUNT 'EM. 
          HOW DO YOU KNOW ALEX? NOT OFFHAND, SIR. 
          I CAN FOLLOW UP WITH YOU. 
          SORRY. 
          OKAY, LET'S, UH, THEN MOVE TO C P S. 
          UH, I GUESS THE FIRST THING IS, BEN, DO YOU HAVE AN UPDATE FOR US ON WHERE WE STAND ON THAT? AND BEFORE YOU DO, UH, I'VE BEEN GOING OVER THESE QUESTIONS, ANNA AND I HAVE, AND, UM, UH, WE'RE GETTING A LOT IN NOW. 
          UH, FROM C P S, I WANNA REALLY THANK 'EM FOR WORKING HARD ON SEVERAL VERY DIFFICULT, UH, PROBLEMS. WE'RE STARTING TO GET TO IT ON THE HEAT MAP. 
          IT'S NOT QUITE, UH, IT'S NOT, IT'S NOT, UH, QUITE THERE BECAUSE I'M AFRAID THAT PEOPLE AREN'T GONNA UNDERSTAND IT, UH, IN THE METHOD. 
          IT'S, IT'S QUITE DONE. 
          IT'S NOT GONNA BE THAT HARD TO GET IT UNDERSTANDABLE. 
          BUT, UH, WE'RE, WE'RE NOT RELEASING THE HEAT MAP RIGHT NOW BECAUSE IT, IT NEEDS SOME, IT NEEDS SOME CLARIFICATION 
          [01:35:01]
BECAUSE THERE'S A LOT OF WAYS THAT IT COULD BE MISINTERPRETED. 
          UH, FOR EXAMPLE, WE, WE NEED MAYBE NEED TO LOOK AT THE BRACKETS THAT ARE A LITTLE TIGHTER THAN THEY WERE. 
          WE MIGHT NEED TO PUT THE CITY COUNCIL DISTRICTS ON IT WHERE THAT'S APPROPRIATE. 
          UM, WE MIGHT ALSO DO ONE WITH THE, UH, UH, WITH THE PRECINCTS ON IT FOR THE COUNTY, BECAUSE THIS IS A PRETTY WIDE AREA AND THE COUNTY, UH, FOLKS ARE, ARE PARTNERS ON THIS AND THEY NEED TO SEE THAT. 
          SO THERE'S A, THERE'S SOME WORK ON THAT. 
          WE'RE NOT HOLDING IT BACK BECAUSE WE'RE TRYING TO RAT HOLE INFORMATION. 
          WE'RE JUST TRYING TO MAKE SURE THAT WHEN IT DOES GO OUT, IT, IT IS UNDERSTANDABLE AND DOESN'T IN ANY WAY, UM, UH, WHAT I WANT TO SAY MISINFORM OR LEAVE, UH, BIG HOLES IN IT SO THAT, UH, PEOPLE, UH, JUST GET FRUSTRATED WITH IT AND, AND, AND DON'T, AND DON'T REALLY RECOGNIZE ALL THE WORK C P S HAS DONE. 
          OKAY, BEN, OVER TO YOU. 
          JUST WANTED TO INTRODUCE THAT ONE. 
          SO, CHAIR, AS YOU MENTIONED, WE HAVE GOTTEN A LOT IN SINCE THE LAST BOARD MEETING. 
          THE LAST BOARD MEETING I REPORTED THERE WERE SIX ORIGINAL RFIS AND 11 SUPPLEMENTAL RFIS PENDING. 
          UH, WE RECEIVED, UH, FIVE ORIGINAL RFIS, UH, SINCE LAST FRIDAY, ALONG WITH FIVE SUPPLEMENTAL. 
          SO THAT LEAVES US WITH ONE ORIGINAL R F I STILL, UH, PENDING RECEIPT FROM C P S ALONG WITH SIX, UH, SUPPLEMENTAL RFIS. 
          SO, UM, CUT THE NUMBER IN ABOUT HALF SINCE LAST FRIDAY. 
          UM, I WILL ALSO SEND YOU A CHAIR, UH, JUST BECAUSE WE HAVE NOT POSTED, UH, THINGS TO THE WEBSITE, WE HAVE POSTED THINGS TO THE SHAREPOINT SIDE. 
          UH, JUST SO THAT I CAN GET WITH YOU MAYBE AFTER THE MEETING AND WE CAN TALK ABOUT WHICH RESPONSES WE WANNA POST TO THE WEBSITE THAT YOU FEEL ARE COMPLETE. 
          UH, ON THE SAW SIDE, EVERYTHING HAS BEEN, UM, UH, POSTED COUNCILMAN PERRY, AS WELL AS ON THE E O C RESPONSES, WITH THE EXCEPTION OF THE ONE WE SENT YOU LAST NIGHT, GENERAL RICE ON VIA. 
          SO, UM, AFTER THE MEETING, I'LL FOLLOW UP WITH YOU CHAIR SO THAT WE CAN GET SOME OF THE OTHER C P SS RESPONSES POSTED AS WELL. 
          THANK YOU. 
          WELL, YOU KNOW, I WANT TO THANK C P SS FOR GETTING THEIR, GETTING ALL THE HARD WORK DONE. 
          I THINK THE ONE THAT'S STILL OUT IS THE ONE THAT WE'VE ASKED FOR ON THE, UH, IT'S THE, IT'S THE, UM, PERFORMANCE DURING, DURING THE EVENT, THE HOW, THE, HOW MUCH EACH PLANT RAN DURING THE EVENT. 
          AND, AND FRANKLY, WE'RE GONNA BE REPORTING THAT, UH, BY, UM, UH, WHETHER IT'S A, A, A NUCLEAR COAL OR IT'S A, IT'S A GAS FIRMING, UM, CAPACITY. 
          SO WE, WE'LL HOPEFULLY WE'LL GET THAT THIS WEEK. 
          I'M NOT, NOT SURE. 
          HAVE YOU HEARD ANY REASON WHY THAT'S NOT COME AT ALL? UH, NO, SIR, I HAVE NOT. 
          BUT I WILL FOLLOW UP WITH C P SS AFTER THE MEETING, UH, ABOUT R F I, NUMBER SIX IS SIX, THE ONE YOU'RE REFERRING TO. 
          AND THEN I WILL ALSO, UH, TALK WITH THEM ABOUT THE HEAT MAP, UM, THAT YOU WERE REFERRING, WHICH IS R F I NINE. 
          RIGHT? THAT'S, AND WE WILL, UH, SEE IF WE CAN FURTHER REFINE THAT AND GET THAT TO THE COMMITTEE. 
          THE HEAT MAP, I KNOW HAS TAKEN A LOT OF EFFORT ON THE PART OF, OF, UH, C P S. 
          THEY HAVE BEEN ABLE TO, UH, UH, SEGMENT THEIR, UH, THEIR, THE, THE INTERRUPTIBLE CIRCUITS, UH, INTO, UH, ZIP CODES. 
          YOU KNOW, OF COURSE THERE'S SOME OVERLAP. 
          YOU KNOW, A CIRCUIT COULD BE IN SEVERAL ZIP CODES, BUT I DON'T THINK THAT NOISE TAKES AWAY FROM THE MAP. 
          BUT, UH, WE, WE DO NEED, UM, A LITTLE, A LITTLE BIT MORE, UH, DOCUMENTATION ON THE MAP. 
          FOR EXAMPLE, THERE'S AN AREA THAT'S GRAY WITH A LITTLE BLUE LINE AROUND IT, AND THEY'VE GOT DESIGNATED AS THE MILITARY, UH, UH, BASIS. 
          BUT THEN THERE'S A LOT OF GRAY AREA, AND IT'S NOT IN DESIGNATED. 
          WE CAN ONLY ASSUME THAT THOSE GRAY AREAS ARE, UM, EITHER, UH, WHAT WE, WHAT WE'VE TYPICALLY CALL AS CRITICAL CIRCUITS OR LOWER FREQUENCY CIRCUITS, BUT IT'S NOT DENOTED ON THERE AS THAT. 
          AND, AND THERE'S OTHER, OTHER THINGS LIKE, WE'RE MAKING THE ASSUMPTION THAT ALL INTERRUPTABLE CIRCUITS WERE INTERRUPTED. 
          UH, AND AGAIN, WE NEED TO CONFIRM THAT. 
          SO THERE'S JUST A LITTLE BIT OF WORK DONE. 
          UH, IT NEEDS TO BE DONE, UH, FOR CLARIFICATION. 
          BUT AGAIN, UH, I VERY MUCH APPRECIATE, UM, THESE QUESTIONS COMING IN NOW SO FAST BECAUSE WE ARE GETTING READY. 
          WE ARE, I'VE STARTED OUR ANALYSIS, UH, AND ON I ARE STARTING TO DRAFT OUR, OUR REPLIES AND, AND IT'S GONNA BE HARD IF WE DON'T GET ALL THE INFORMATION, BUT WE WILL. 
          AND SO THAT'S WHERE WE ARE. 
          IS THERE ANY QUESTIONS ON THAT? OKAY. 
          UH, IF I DON'T HEAR ANYTHING ELSE, AND IF I DON'T HEAR ANY OBJECTION. 
          OH, OH, YEAH, WE GOT ONE MORE THING ON THE AGENDA. 
          I FORGOT. 
          THANK YOU, ALEX. 
          LET'S TALK ABOUT THE, UH, , THE WEBSITE. 
          YEAH. 
          COME UP HERE. 
          YEAH, JOIN THE TABLE. 
          'CAUSE YOU'RE DOING ALL THE HARD WORK. 
          I, I MAY DO WHATEVER YOU WANT TO, BUT JUST GET, GET, GET IT 
          [01:40:01]
ANYWHERE YOU WANT. 
          DO AND DO WHATEVER YOU WANT TO DO. 
          'CAUSE I TRUST YOU. 
          I'LL, I'LL STAND SO I CAN HOP BACK AND FORTH AND JUST SHOW YOU ALL. 
          SO WE DO HAVE AN IMPORTANT WEBSITE UPDATE. 
          UM, FOR THOSE WHO DO NOT SPEAK SPANISH, WHAT I JUST SAID IN MY HORRIBLE SPANISH IS THAT THE WEBSITE IS AVAILABLE, AND I'M ASKING EVERYBODY TO PARDON MY TERRIBLE SPANISH, BUT I DO THINK IT'S IMPORTANT TO, TO USE IT HERE IN RECOGNITION OF OUR RESIDENTS WHO ARE HAVING TO NAVIGATE IN A LANGUAGE THAT IS, IS NOT THEIR NATIVE LANGUAGE. 
          UM, SO RIGHT NOW, JUST THE WEBSITE ITSELF IS AVAILABLE IN SPANISH, BUT WE HOPE TO HAVE THE MAJORITY OF THE DOCUMENTS AVAILABLE IN SPANISH BY TUESDAY OF NEXT WEEK. 
          UH, . 
          UM, SO AS YOU CAN SEE, IF WE CLICK THROUGH HERE JUST REALLY QUICKLY, UM, YOU, IT'S THE SAME EXACT SETUP. 
          SO IT'S BEEN A, IT'S A MANUAL TRANSLATION, A ONE FOR ONE, UM, NOT IN GOOGLE TRANSLATE. 
          THIS WAS DONE BY A PROFESSIONAL COMPANY. 
          SO YOU, THEY'LL BE ABLE TO SEE IN SPANISH ALL OF THE RESPONSES. 
          AND AS I SAID, HOPEFULLY BY TUESDAY OF NEXT WEEK, WE WILL HAVE THE DOCUMENTS, THE TRANSLATED DOCUMENTS AVAILABLE. 
          SO THAT'S A BIG UPDATE FOR OUR SPANISH SPEAKING COMMUNITY. 
          THAT'S HUGE, FOLKS. 
          I MEAN, THAT'S LIGHTS, SPEED, , THANK YOU VERY MUCH, ALEX. 
          AND, UH, WHOEVER WAS RESPONSIBLE FOR THIS, UH, PLEASE PASS ON MY THANKS BECAUSE, UH, WHEN I, WE WERE TALKING ABOUT THIS EARLIER, I THOUGHT WE WERE GONNA BE WAY PAST THE REPORT TO GET THIS DONE, AND SOMEBODY, SOMEBODY REALLY PICKED UP THEIR FEET AND GOT IT DONE. 
          SO THANK YOU. 
          WELL, CHAIR, IF I CAN, I, I JUST WANNA RECOGNIZE ALEX AGAIN BECAUSE, UM, SHE'S BEEN THE ONE KIND OF COORDINATING THIS EFFORT, BOTH WITH OUR G P A GOVERNMENT PUBLIC AFFAIRS DEPARTMENT, ALONG WITH OUR IT DEPARTMENT. 
          SHE HAS CONTINUED TO PUSH, UM, TO GET THIS DONE QUICKLY, NOT ONLY GETTING THE NEW WEBSITE SET UP AND THE NEW STRUCTURE, BUT ALSO GETTING THE, UM, COMPANY ENGAGED TO HELP US WITH THIS AND GET THIS DONE QUICKLY. 
          SO I JUST WANNA RECOGNIZE HER EFFORTS. 
          SO, OH, AND IN THAT VEIN CHAIR, UH, LET ME JUST SAY FOR THE RECORD, ALEX'S SPANISH IS VERY GOOD. 
          IT IS. 
          IT'S NOT, IT'S NOT TERRIBLE. 
          IT'S NOT TERRIBLE. 
          WE N WE N ALEX, NOT THEY, ATTORNEYS SHOULD NOT LIE, SIR, BUT , UM, HEY, I'M AN ATTORNEY ALSO, AND, UH, I, UH, I AGREE, ANDY, UH, WE SHOULD NEVER LIE. 
          AND, UH, I, I CAN'T, I CAN'T STRESS ENOUGH HOW IMPRESSED I AM, ALEX. 
          UH, I DON'T KNOW. 
          AND BEN, WHY ARE WE PAYING TRANSLATORS AND INTERPRETERS WHEN WE GOT ALEX? UH, THAT WAS, THAT WAS FANTASTIC. 
          AND ALEX, GOOD JOB. 
          I'M, I'M VERY IMPRESSED WITH EVERYTHING YOU DO. 
          THANKS. 
          WE GOT YOU. 
          MANNY, WHAT'S YOUR HOURLY RATE? YEAH, . 
          . 
          Q COUNCILMAN. 
          OKAY. 
          ANYTHING ELSE? ALL RIGHT, WE'RE ADJOURNED. 
          THANK YOU. 
          SEE YOU NEXT WEEK.
* This transcript was created by voice-to-text technology. The transcript has not been edited for errors or omissions, it is for reference only and is not the official minutes of the meeting.