* This transcript was created by voice-to-text technology. The transcript has not been edited for errors or omissions, it is for reference only and is not the official minutes of the meeting.
          [00:00:57]
          OH, NOW ANTONIO IN SAN ANTONIO. 
          GOOD MORNING EVERYONE. 
          WELCOME 
          [1. 21-4503 Briefing and Final Report from the Committee on Emergency Preparedness. [Chair Reed Williams, Committee on Emergency Preparedness; Ben Gorzell Jr., Chief Financial Officer]]
TO OUR SPECIAL CITY COUNCIL MEETING. 
          THE TIME IS 11:12 AM ON THIS THURSDAY, JAN JUNE 24TH, 2021. 
          WE'LL GO AHEAD AND CALL OUR SPECIAL MEETING TO ORDER. 
          MADAM CLERK, COULD YOU READ THE ROLE? COUNCIL MEMBER BRAVO HERE. 
          COUNCIL MEMBER MCKEE RODRIGUEZ. 
          HERE. 
          COUNCIL MEMBER HERE. 
          COUNCIL MEMBER ROCHA GARCIA. 
          HERE. 
          COUNCIL MEMBER CASTILLO. 
          HERE. 
          COUNCIL MEMBER VEO HARTA. 
          HERE. 
          COUNCIL MEMBER SANDOVAL. 
          HERE. 
          COUNCIL MEMBER PIAS HERE. 
          COUNCIL MEMBER COURAGE HERE. 
          COUNCIL MEMBER PERRY HERE. 
          AND MAYOR, MEMBER HERE. 
          MAYOR, WE HAVE A QUORUM. 
          UH, FIRST LEMME CORRECT THE RECORD. 
          WE STARTED THIS MEETING AT 11:17 AM UH, THURSDAY, JUNE 24TH, 2021. 
          THE PURPOSE OF OUR MEETING TODAY IS TO GO OVER AND TO PRESENT, UH, THE RE UH, THE, UH, BRIEFING AND FINAL REPORT ON THE COMMITTEE ON EMERGENCY PREPAREDNESS THAT AS OUR SINGLE ITEM TODAY. 
          SO LET ME TURN IT OVER TO CITY MANAGER ERIC WALSH. 
          THANK YOU, MAYOR. 
          UH, THIS A THIS MORNING WE HAVE, UM, CHAIR REED WILLIAMS, UM, AND OTHER MEMBERS OF THE COMMITTEE, UH, GENERAL RICE AND LISA TATUM, UM, WHO ARE HERE TO PRESENT, UH, THEIR REPORT ON THE COM, THE, UH, COMMITTEE ON EMERGENCY PREPAREDNESS. 
          UM, THAT PRESENTATION WAS, UH, DISTRIBUTED AROUND 9 39 45 THIS MORNING. 
          UM, AND, UH, WITH THAT INTRODUCTION, UM, I WILL TURN IT OVER TO MR. WILLIAMS TO BEGIN THE PRESENTATION. 
          THANK YOU, ERIC. 
          THANK YOU VERY MUCH, MAYOR. 
          UH, FIRST OF ALL, UH, THIS SAYS, UM, WE'LL DO THIS AS QUICKLY AS WE CAN. 
          WE WANNA LEAVE AS MUCH TIME AS POSSIBLE FOR Y'ALL'S QUESTIONS AND COMMENTS, BECAUSE I BELIEVE THAT THIS IS A, A GROUP EFFORT. 
          UH, THE MAYOR, UH, FORMED THIS COMMITTEE AFTER THE WINTER STORM, AND IT BECAME NAMED THE, UH, COMMITTEE ON EMERGENCY PREPAREDNESS. 
          UM, I THINK IT WAS THE RIGHT THING TO DO BECAUSE, UH, I'VE BEEN HERE IN THIS CITY SINCE 73, AND IT WAS OBVIOUSLY THE WORST THING THAT I'D EVER SEEN. 
          AND PROBABLY THE WORST THING THAT EVEN OLDER PEOPLE THAN ME, WHICH THERE'S NOT MANY HAVE SEEN. 
          SO I THINK WHAT WE NEED TO DO IS RECOGNIZE WHO WAS ON THE COMMITTEE AND HOW THE, AND THE HELP WE GOT. 
          BECAUSE A REPORT LIKE THIS IS SIMPLY NOT DONE BY ONE OR TWO PEOPLE. 
          IT'S JUST TOO BIG. 
          IT'S TOO COMPREHENSIVE. 
          WE RECEIVED, UH, A GOOD GROUP APPOINTED BY THE MAYOR, AND FORTUNATELY WE HAD FOUR VERY ACTIVE AND VERY INVOLVED FOLKS OFF THE CITY COUNCIL. 
          AND, UH, I SEE 'EM HERE TODAY AND I ALWAYS WANT TO THANK 'EM. 
          UH, COUNCILMAN ELIAS, COUNCILMAN PERRY, COUNCILWOMAN ROCHA GARCIA, AND COUNCILWOMAN SANDOVAL. 
          I ASK THESE THREE, FOUR FOLKS TO TAKE THEIR COUNCIL HAT OFF, CHECK THEIR GOLD BADGE AND TALK ABOUT AS CITIZENS, BECAUSE ORIGINALLY THERE WAS SOME CRITICISM THAT THERE WASN'T ENOUGH. 
          THERE WAS TOO MANY COUNCIL PEOPLE ON IT. 
          I FOUND THAT NOT TO BE A PROBLEM. 
          I FOUND THAT TO ACTUALLY BE AN ADVANTAGE BECAUSE OF THEIR CONNECTION ACROSS THE CITY. 
          WE ALSO, WERE VERY FORTUNATE TO HAVE, UH, TWO OTHER FOLKS ON THE COMMITTEE, DR. 
          GEN, UH, DR. 
          I MEAN, UH, GENERAL ED RICE AND LISA TATUM. 
          I'M SURE MOST OF Y'ALL 
          [00:05:01]
KNOW THEM, AND THEY'LL BE PRESENTING IN A MINUTE. 
          WITHOUT THESE TWO INDIVIDUALS, IT WOULDN'T HAVE HAPPENED. 
          NOW, IN DOING SOMETHING LIKE THIS, WE HAVE TO HAVE A LOT OF HELP, AND WE GOT IT. 
          UH, ERIC WALSH IMMEDIATELY KNEW WHAT WE NEEDED. 
          HE GAVE US BEN GZE WITH, UH, SOME OF HIS TEAM, WHICH INCLUDED RUSSELL HUFF AND, AND JEFF POOH TO GET THE INFORMATION TOGETHER. 
          AND IN THIS REPORT, YOU'LL SEE SOME SECTIONS OF IT ARE VERY DATA DRIVEN. 
          SOME ARE VERY PERSONNEL DRIVEN, SOME ARE VERY EVENT DRIVEN, BUT CERTAINLY THE DATA DRIVEN PART WOULD'VE NEVER HAPPENED IF WE DID NOT HAVE BEN AND HIS PEOPLE, UH, PROVIDED TO US ALMOST FULL-TIME. 
          UNFORTUNATELY, THEY STILL HAD ANOTHER JOBS, UH, FROM ERIC. 
          WE ALSO WERE PROVIDED WITH SOMETHING THAT WAS PRETTY CLOSE TO AN ANGEL, AND IT WAS A, A, A MIRACLE OR SOMETHING. 
          AND THAT'S ALEX MORGAN. 
          THIS JUST WOULD NOT HAVE HAPPENED. 
          SHE WORKED AROUND THE CLOCK AND WE ALL ARE IN HER DEBT. 
          I'D ALSO LIKE TO QUICKLY THANK FOLKS FROM C P S ENERGY AND, AND SAW US. 
          WE NEVER GOT ANY PUSHBACK. 
          UH, PAULA GO, WILLIAMS AND ROBERT PUENTE FROM THE VERY BEGINNING WE'RE VERY, VERY INVOLVED, VERY WILLING TO HELP. 
          UH, PAUL HAS SET UP DERRICK WILLIAMS AND PAUL BARNUM TO IMMEDIATELY HELP WITH US. 
          WE HAD THE SAME KIND OF COOPERATION WITH STEVE KLAUS AND HIS FOLKS OVER THERE. 
          SO ANYBODY THAT THINKS THAT THIS WAS AN ADVERSARIAL, WE'RE NOT GONNA TELL YOU WHAT'S HAPPENING, UH, EVENT, THEY'RE JUST, THEY'RE JUST DEAD WRONG. 
          SO LET'S TALK ABOUT WHAT, WHERE WE ARE IN THIS PROCESS. 
          WELL, FIRST OF ALL, THIS HAS BEEN A VERY PUBLIC PROCESS. 
          WE HAD OUR FIRST MEETING, I THINK ABOUT 111 DAYS AGO. 
          AND SINCE THAT TIME, EVERYTHING HAS BEEN DONE IN THE PUBLIC. 
          SO IF ANYBODY THINKS THERE'S BIG SURPRISES COMING OUT HERE, THEY'RE GONNA BE, THEY'RE GONNA BE SORELY SURPRISED AND PROBABLY BORED BECAUSE THERE ARE NOT REALLY THINGS WE HAVEN'T TALKED ABOUT IN PUBLIC THAT WE'LL BE TALKING ABOUT TODAY. 
          AND THAT'S GOOD BECAUSE WHAT WE SEE, THIS IS, WE SAW THIS AS PART OF THE PROCESS BECAUSE THE CITY C P S AND SAS ALL STARTED MAKING CHANGES, AND THEY KNOW WHAT WE WERE CONCERNED ABOUT. 
          'CAUSE WE ASK QUESTIONS AND SOMETIMES THEY ASK FOLLOW UP QUESTIONS. 
          BUT BEFORE WE STARTED ANY OF THIS, WE, WE HAD TO GET THE INPUT FROM THE, FROM OUR PUBLIC, AND WE GOT OVER 400 COMMENTS AND QUESTIONS. 
          WE TRIAGED THOSE INTO WHAT THE QUESTIONS WERE ABOUT BEFORE PREPARATION, DURING AND AFTER. 
          AND WHEN WE DID THAT, IT BECAME VERY CLEAR THAT WE HAD TO THEN TAKE IT FROM A TIMELINE STANDPOINT AND KIND OF SHIFT IT TO WHAT ARE THE PROBLEMS STANDPOINT. 
          SO TAKING THOSE, TRIAGE THEM, MOUNTAIN TIME, BREAKING 'EM DOWN, WE WERE ABLE TO THEN DEVELOP THREE GROUPS THAT, UH, WORKING GROUPS. 
          SO ON THE, UH, ON THE, ON THE C P S ENERGY PART, UH, COUNCILMAN SANDOVAL AND MYSELF WORKED ON THAT, ON THE SAS PART. 
          UH, COUNCILMAN ELIAS AND, AND COUNCILMAN PERRY WORKED ON THAT. 
          AND SO, AND THEN ON THE CITY E O C PART, UH, WE WERE VERY FORTUNATE TO HAVE GENERAL RICE LISA TATUM AND DR. 
          ROCHA GARCIA. 
          SO BY SPLITTING THAT UP, WE WERE ABLE TO DRIVE DOWN INTO THOSE THINGS. 
          EVERYTHING THAT WAS BROUGHT BACK TO THE COMMITTEE, WE DIDN'T SILO IT. 
          AND ANYTHING THAT WAS POSTED OR ANYTHING THAT WAS, UH, UH, DEVELOPED WAS APPROVED BY THE WHOLE GROUP. 
          SO I BELIEVE IT WAS VERY COOPERATIVELY DONE. 
          AND WE DID HAVE TO ASK A LOT OF QUESTIONS. 
          WE FORMULATED THOSE INTO RFIS. 
          I HAVE TO THANK C P S FOR USING THAT FORMAT. 
          IT, IT HELPED OUR FORMAT. 
          WE KEPT UP 'EM WITH NUMBERS. 
          THEY'RE ON THE WEBSITE. 
          EVERYTHING WE SAW, I, I BELIEVE THAT'S RIGHT. 
          I'VE ASKED AND CHECKED. 
          I THINK EVERYTHING WE'VE SAW, WE'VE SEEN IS ON THE WEBSITE. 
          SO THERE IS NO, UM, ATTEMPT IN ANY WAY TO NOT LET THE BASE INFORMATION OUT. 
          UM, THEN WE, UH, AFTER WE ASKED THE FOLLOW-UP QUESTIONS, HAD A LOT OF DISCUSSIONS, UH, DID SOME OF OUR ANALYSIS, WE HELD THREE INDIVIDUAL PUBLIC MEETINGS WITH THE CITY, C P SS AND SAWS. 
          WE ANALYZED WHAT WE LEARNED AND RECEIVED AND WE WROTE A REPORT. 
          THAT'S IT. 
          UM, SO LET'S MOVE INTO THE C P S PORTION. 
          IT'S IMPORTANT TO UNDERSTAND THAT ANYTIME WE ARE LOOKING AT A PROBLEM, WE HAVE TO LOOK AT WHAT ENVIRONMENT THE PROBLEM IS IN. 
          THERE'S A MEDIA TENDENCY IN A LOT OF CASES TO JUMP TO, WELL, THAT PERSON OR THAT GROUP IS RESPONSIBLE, SO FIRE 'EM OR CHANGE 'EM OR WHATEVER. 
          BUT IT'S VERY CRITICAL THAT WE UNDERSTAND WHAT ENVIRONMENT WE WERE WORKING IN. 
          NOW, THESE SLIDES ARE TAKEN FROM A REPORT THAT WAS DONE LATER PART OF FEBRUARY BY, UH, ERCOT TO THEIR BOARD. 
          AND I ASSUME WE HAVE THE RIGHT TO USE 'EM 'CAUSE I'VE SOURCED THEM THERE. 
          BUT THIS IS A CRITICAL SLIDE 
          [00:10:01]
IN THAT IT SHOWS US EXACTLY HOW FAST WE RAN INTO THIS PROBLEM. 
          THAT TIMELINE, IF YOU CAN'T SEE IT RIGHT THERE, STARTS AT ABOUT 1 22. 
          ON THE MORNING OF THE 15TH. 
          WE WERE ALL ASLEEP, AT LEAST I WAS. 
          AND IN ABOUT LESS THAN AN HOUR, WE SHED ABOUT, UH, 10,500 MEGAWATTS OF POWER IN ORDER TO SAVE THE PROBLEM. 
          AND I'M NOT GONNA USE THIS 'CAUSE I HIT SOMEBODY IN THE EYE WITH IT, BUT, BUT IF YOU LOOK AT THAT RED AREA, WE DROP BELOW THE FREQUENCIES THAT, UH, THAT THE GRID NEEDS TO STAY IN. 
          AND THAT'S WHY THEY KEPT SAYING, THE GRID'S GONNA FALL, THE GRID'S GONNA FAIL. 
          AND, AND BY DOING THIS, WE SAVED THE GRID. 
          THE GRID DIDN'T, YOU DIDN'T POP THESE, THESE, UH, RELAYS AND OPEN THESE CIRCUITS. 
          SO WE DID IT. 
          BUT THAT WAS A VERY DRAMATIC EVENT RIGHT THERE. 
          AND THAT THEN COMES INTO THIS ONE. 
          I DON'T THINK PEOPLE QUITE REALIZE WHEN WE WENT INTO THIS EVENT, WE ALREADY HAD ABOUT 30,000 MEGAWATTS OF POWER OUTTA SERVICE, OKAY? WHEN YOU LOOKED AT WHAT WAS AVAILABLE FROM WIND AND SOLAR AND WHAT WAS AVAILABLE FROM OUR, OUR OTHER, UH, BASE LOADS AND OUR, AND OUR DISPATCHABLE LOADS. 
          AND, AND THAT PEAK OUTAGE, AS YOU CAN SEE, GOT UP TO 50,000. 
          IT, IT, IT WAS A MASSIVE OUTAGE. 
          AND, AND IN RESPONSE TO THAT, ONE OF THE THINGS THAT WE ALSO NEED TO SEE IS IF YOU SEE THAT TOP DASH LINE, THE KINDA RED DASH LINE, THAT IS WHAT, UH, WE WOULD'VE HAD TO HAVE IN, IN GENERATION CAPACITY IN ORDER TO KEEP FROM HAVING LOAD SHEDDING. 
          AND IT, AND, AND FRANKLY, IT, IT'S MASSIVE. 
          NOW, ONE OTHER THING THAT WE NEED TO LOOK AT IS WHAT DID THAT DO TO US? HERE'S THE LOAD SHEDDING. 
          AND YOU CAN SEE THERE HOW MUCH C P SS WAS. 
          SO THE LOAD SHEDDING IS THE, IS THE, IS THERE IS IS VERY FAST. 
          AND IT, IT'S ALMOST IMMEDIATE. 
          IT GOES ON UP AND THEN IT COMES OFF QUITE, QUITE RAPIDLY. 
          NOW, THE, THE FIRST THING THAT WE WANT TO UNDERSTAND BEFORE WE, BEFORE WE GET TO, TO SOME OF THIS, IS THAT ANYTIME YOU HAVE AN EVENT LIKE THIS, YOU HAVE TO RELY ON THE MARKET TO GIVE YOU, I DON'T CARE WHETHER YOU TRADE IN CRUDE OIL, GASOLINE, UH, PORK VALLEYS OR WHATEVER, YOU NEED TO LOOK AT THE PRICING, OKAY? SO I BELIEVE THAT THE REGULATORY ENVIRONMENT THAT WE HAD DID NOT INCENT ANYONE IN THE LAST 20 YEARS TO BUILD, UH, EXCESS GENERATION CAPACITY RESERVE CAPACITY. 
          YOU COULDN'T, YOU COULDN'T PAY FOR IT. 
          I MEAN, YOU'RE COMPETING WITH WIND AND SOLAR. 
          THAT'S VERY CHEAP AT SOMETIMES YOU, YOU'RE COMPETING WITH ENERGY ONLY PEOPLE THAT DON'T HAVE TO HAVE RESERVE. 
          SO IT, IT NEVER INCENTED US TO BUILD A CAPACITY. 
          AND I WOULD CONTEND THAT WE DO NOT HAVE THE CAPACITY TO DO THAT. 
          IN FACT, IF YOU, UH, WANT TO THINK ABOUT CAPACITY, AND WE'LL LOOK AT THAT IN JUST A MINUTE, UH, WE'VE GOT A COUPLE OF VERY GOOD REPORTS, AGAIN, OUTTA ERCOT THAT'LL SHOW US WHERE WE'RE GONNA BE IN THE FUTURE. 
          IT'S VERY IMPORTANT TO LOOK AT THAT 15TH. 
          I KNOW THAT'S A LITTLE HARD SLIDE TO LOOK AT. 
          THAT IS ERCOT PRICES. 
          SO WE REDID, UM, LET'S SEE IF I CAN GET TO THIS. 
          WE REDID THOSE PRICES FOR CP S'S PRICES. 
          THIS IS EXACTLY WHAT C P S WAS PAYING FOR, FOR POWER DURING THAT FIRST DAY. 
          AND WE SPREAD IT OUT A LITTLE BIT. 
          AND YOU CAN SEE THE FIRST DASH LINE IS WHEN THE LOAD SHE EVENT STARTED. 
          SO THE PRICING IS BOUNCING AROUND, AND THEN IN THE MIDDLE OF THE DAY, IT GETS DOWN UNDER 2000, $2,000 SOMEWHERE DURING THE DAY. 
          UM, P U C DECIDES THAT IS NOT REFLECTING SCARCITY, WHATEVER IN THE WORLD. 
          THAT MEANS THAT'S NOT REFLECTING SCARCITY. 
          WHAT IT REALLY MEANS IS THEY DECIDED THAT THEY WANT TO RAISE THE PRICE. 
          NOW, YOU'VE GOTTA REMEMBER, THESE ARE FREE MARKET FOLKS IN AUSTIN THAT ARE, THAT ARE NOW MANIPULATING A, A BID ASS SYSTEM. 
          THAT'S A VISIBLE SYSTEM. 
          INCREDIBLE. 
          BUT THEY DO IT AND THEY, AND AT ABOUT 10 SOMETHING THAT NIGHT, THEY RAISE IT TO $9,000 A MEGAWATT HOUR. 
          I CAN CONTINUE YOU. 
          THAT, THAT IS A BIG PROBLEM OF OUR PROBLEM. 
          AND, AND IF YOU LOOK AT THE DASH LINE OVER THERE, THE LAST ONE ON THE RIGHT, THAT'S WHEN THEY QUIT REQUIRING LOAD SHED. 
          AND THEY CONTINUED TO KEEP IT AT $9,000. 
          ALRIGHT? THIS WAS EXTREMELY DAMAGING TO OUR COMMUNITY. 
          I CANNOT EMPHASIZE THIS ENOUGH. 
          IT'S LIKE INSTEAD OF JUMPING OFF A STOOL, THEY TAKE YOU UP FIVE STORIES IN A BUILDING AND SAY, NOW JUMP. 
          OKAY? YOU'VE ALL OF A SUDDEN ELEVATED THE PROBLEM REALLY HIGH FOR EVERYBODY INVOLVED. 
          THIS IS PART OF THE REASON YOU HAD SOME BANKRUPTCIES, BANKRUPTCIES AROUND FOLKS LIKE, UH, BRAUS, WHICH IS AN R E A. 
          THEY COULDN'T AFFORD TO BUY AT 9,000 IN BUY AT 9,000 AND SELL TO THEIR CUSTOMERS AT WHAT THEY HAD TO SELL TO. 
          SO YOU REALLY GOT A PROBLEM HERE ON, ON, ON THESE PRICINGS. 
          AND, AND 
          [00:15:01]
THAT'S GOING TO BE A THEME AND SOMETHING THAT I THINK NEEDS TO BE, BE WORKED ON VERY HEAVILY. 
          UH, LET ME BACK UP. 
          NOW, WHAT WAS HAPPENING HERE AS WE WERE GOING INTO THIS, WE WERE SEEING A, AN UNUSUAL WINTER EVENT. 
          LOOK AT THOSE TWO BOTTOM LINES. 
          THAT IS THE AVERAGE HIGH AND THE AVERAGE LOW DURING THIS EVENT. 
          THE TOP TWO LINES ARE, UH, A 10 YEAR AVERAGE SINCE THE LAST EVENT DURING THIS TIME OF PERIOD, WE'RE GETTING, THE AVERAGE HIGHS ARE COMPRESSING ON THE AVERAGE LOWS. 
          THAT PUTS A LOT OF PRESSURE ON YOUR EQUIPMENT BECAUSE THE EQUIPMENT NEVER HAS TIME TO, IN ANY WAY WARM UP. 
          AND ONCE IT DROPS DOWN, IF YOU SEE THAT BOTTOM LINE THERE ON THE 14TH, 15TH, 16TH, AND NOW STARTING TO COME UP ON THE 17TH, WE DIDN'T GET ABOVE FREEZING UNTIL, UNTIL, UH, THE 17TH. 
          ALL RIGHT? NOW IT COMES UP AND YOU'LL SEE HOW THAT IMMEDIATELY HELPS US BRING BACK OUR GENERATION CAPACITY. 
          SO IN, IN, IN, AND I, THERE'S A LOT MORE IN THE REPORT THAT I REALLY WON'T GET INTO, BUT LET ME JUST SAY, AND I WOULD ENCOURAGE PEOPLE TO READ. 
          THE FIRST, FIRST PROBLEM IS THAT DEREGULATION IN MY MIND HAS BEEN A FAILURE, UH, FOR, FOR THE, FOR THE FOLKS OF TEXAS. 
          SOME PEOPLE SAY, NO, IT'S FINE. 
          IF WE JUST HAD ENOUGH GAS, WE COULD HAVE RUN IT. 
          I WOULD REFER YOU IN BOTH CASES TO THE, UM, THE REPORT ON A SIX, UH, 20, UH, 2021 FROM ERCOT. 
          THEY HAVE A CAPACITY, CAPACITY, DEMAND, AND RESERVE REPORT. 
          AND THEN THEY HAVE SEASONAL ASSESSMENT REPORTS. 
          THERE'S TWO OF 'EM, ONE FOR THE FALL, ONE FOR THE WINTER. 
          DON'T WANNA GET TOO WONKY ON THIS, BUT THEY'RE THERE. 
          AND IF YOU LOOK AT 'EM THIS WINTER, IF WE HAVE THE SAME KIND OF SITUATIONS, WE'RE RIGHT BACK INTO THE SAME PROBLEM. 
          ALRIGHT? WE HAVEN'T SOLVED THE PROBLEM. 
          SO IN THE END, WHAT DO WE, WHAT DO WE DO ABOUT THIS ENVIRONMENT? WE'RE IN THIS REGULATORY ENVIRONMENT. 
          WELL, I WOULD TELL YOU THAT THIS IS WHERE WE NEED YOUR HELP AND WE NEED TO HELP WITH ALL THE OTHER FOLKS. 
          LIKE, LIKE AT C P S, WE NEED TO DEVELOP SOME REGULATION OR SOME, UH, LEGISLATION THAT WE CAN PROPOSE. 
          AND HERE WE ARE WORKING WITH THE RURAL COMMUNITY AND THE URBAN COMMUNITIES BECAUSE THEY WERE HURT JUST LIKE WE WERE THE RES. 
          I BUY POWER FROM THREE COMPANIES. 
          TWO OF 'EM ARE RES AND, AND C P S. 
          SO WE HAVE A STATEWIDE COMMON PROBLEM THAT WE NEED TO MOVE FROM AN ENERGY ONLY MARKET BACK TO SOME LEVEL OF A CAPACITY MARKET. 
          AND BY, BY GETTING LEGISLATION APPROVED THAT SAYS WHOEVER IS ON THE ERCOT GRID, WHOEVER WANTS TO USE ERCOT, THEY WILL THEN HAVE TO HOLD SO MUCH RESERVE CAPACITY. 
          AND WHETHER THEY CONTRACT FOR IT OR THEY OWN IT, THE OTHER THING THAT WE HAVE TO LOOK AT HERE VERY CLOSELY FOLKS, IS WE HAVE TO THINK ABOUT IT CONNECTING TO THESE OTHER GRIDS. 
          I DOUBT EITHER ONE OF THE OTHER GRIDS THAT WE CAN PROTECT WOULD AVIS RIGHT NOW WERE TOO UNRELIABLE. 
          BUT IF WE CAN GET OUR RELIABILITY UP AND REQUIRE, UH, ALL GENERATORS AND ALL MARKETERS TO HOLD RESERVE CAPACITY, AND WE CAN GET SOME SUPPORT FROM THE GOVERNMENT FOR, FOR BONDING AND LOANING THAT WE CAN BUILD THIS CAPACITY, THEN WE CAN SOLVE THIS PROBLEM AND GET CONNECTED TO THE GRIDS. 
          IT MAKES ALL THE SENSE IN THE WORLD. 
          IF YOU'RE IN A RISK PROFILE, YOU WANT TO DIVERSIFY THAT RISK ACROSS THE, THE, AS FAR AS YOU CAN. 
          AND, AND CONNECTING TO THOSE GRIDS IS FINE. 
          THE SECOND PROBLEM WE REALLY WORKED ON IS THE INTERFERENCE IN THE, IN THE FREE MARKET. 
          AND I'M A, I'M ABSOLUTELY A FIRM BELIEVER THAT THEY, THAT, UH, ON THE EARLIER CHART WE JUST TALKED ABOUT THAT THERE WAS INTERFERENCE IN THE FREE MARKET. 
          I BELIEVE THE P U C DECIDED THAT THEY WANTED TO DO THIS. 
          NOW, DID THEY THINK IT WAS GONNA GIVE THEM MORE CAPACITY, MORE POWER? NO, IT DIDN'T. 
          YOU'VE ALREADY SEEN THE SLIDE WHERE THE AMOUNT OF CAPACITY WAS OUT UNTIL ABOUT THE 17TH WHEN IT GOT WARM, WE STAYED OVER 50,000 MEGAWATTS. 
          SO IT DIDN'T GIVE HIM MORE POWER. 
          AND, AND ALL IT DID IS JUST RAISE THE STAKES. 
          YOU KNOW, IT WOULD'VE BEEN THE SAME THING IF YOU WERE IN, IN FLAT OF AOC RAISE THE PRICE OF BREAD. 
          MAYBE YOU GET MORE BREAD. 
          NO, THERE'S NO MORE WHEAT. 
          YOU DON'T GET ANY MORE BREAD. 
          YOU JUST GET MORE EXPENSIVE BREAD. 
          SO WHAT DOES THIS MEAN TO US? WHAT DID THIS DO TO US AS A COMMUNITY? I'M SORRY, THIS IS A BUSY CHART. 
          YOU CAN LOOK AT IT IN THE REPORT, BUT DIRECTLY, UH, WE, IT COST US $141 MILLION FOR, WE DID DIRECT, UH, TRANSACTIONS WITH ERCOT, AND THEN WE DID THIRD PARTY TRANSACTIONS THAT WERE ERCOT TYPE TRANSACTIONS. 
          AND IT ALL TOTALS UP TO $365 MILLION. 
          SO WHEN THAT PRICE WENT UP TO 9,000, INSTEAD OF WHAT THE MARKET WAS SAYING AROUND TWO OR 3000, NOW GRANTED AT THE END OF THE, AT THE END OF THE, UH, THE DAY THERE ON MONDAY, IT WAS BOUNCING AROUND PRETTY, PRETTY BIG. 
          BUT THE REALITY IS YOU GOTTA WATCH A MARKET IF YOU'RE IN A COMMODITY BUSINESS AND NOT JUST DECIDE YOU'RE GONNA DO SOMETHING. 
          AND HOW DID THAT AFFECT US? WELL, LOOK AT THIS. 
          THERE'S THE PRICING. 
          THAT'S THE AVERAGE DAILY PRICING 
          [00:20:01]
THAT C P S HAD TO PAY AND THE IMPACT TO 'EM. 
          YOU CAN ADD IT UP. 
          THAT'S ABOUT IN OUR NUMBERS, 680, 680 $5 MILLION, BIG NUMBER. 
          AND YOU CAN SEE THE BIG IMPACT ON THE 17TH WHEN THE PRICE WENT OUT. 
          NOW WE KNEW IT WAS YOU'RE ALREADY GETTING SIGNALS FROM THE MARKET, AND SO IT WAS MOVING UP FROM THE THREE TO A HUNDRED AND SOMETHING 175. 
          BUT WHEN YOU GET THAT SPIKE, THAT'S OBVIOUSLY GOTTA BE AN INFLUENCE OF A, OF A POWER MARKET INFLUENCE IN A GAS MARKET. 
          NOW LET'S TALK ABOUT WHAT WE WOULD DO BEFORE WE GET IN THIS ONE. 
          LET'S TALK ABOUT WHAT WE WOULD DO WITH THIS PRICING ISSUE. 
          SOMEONE HAS GOTTA RECOGNIZE THAT YOU, THAT ERCOT AND THE P U C ARE NOT MARKET MAKERS. 
          THEY JUST NEED TO BE CLEARING. 
          THEY JUST TO BE A CLEARINGHOUSE. 
          THEY NEED TO BUY AND SELL AND SETTLE UP FOR PEOPLE. 
          THEY NEED TO PROVIDE SERVICES, CHARGE FOR IT, AND PAY AND PAY PEOPLE THAT ARE PROVIDING IT. 
          THEY SHOULD NOT BE SET IN THE MARKET THAT NEEDS THAT. 
          TO MY MIND, IT JUST NEEDS TO STOP. 
          AND, UH, NOW LET'S TALK ABOUT THE NEXT PROBLEM. 
          SO WE HAD, WE HAD SOME PLANTS THAT DIDN'T OPERATE WELL, OKAY? IT'S LIKE I USED TO TELL MY FOLKS AT THE REFINERY, MANAGE WHAT? YOU CAN JUST RUN THE PLANTS. 
          DON'T WORRY ABOUT THE OTHER THING. 
          BUT THERE'S ALWAYS, IMMEDIATELY, THERE WAS THIS CONCEPT PUT OUT THAT, OH, IT'S THE RENEWABLES PROBLEMS. WELL, SO WE, LET'S TALK ABOUT THE RENEWABLES FIRST. 
          YOU'VE GOT WIND AND SOLAR. 
          AND IF YOU LOOK AT THE NUMBERS ON THERE, I TOOK A THREE YEAR AVERAGE, OR, OR, UH, RUSSELL AND JEFF DID. 
          THEY TOOK A THREE YEAR AVERAGE OF WHAT WE WERE TRADITIONALLY RECEIVING ON WIND AND SOLAR DURING THOSE DAYS ON A THREE YEAR AVERAGE. 
          AND FOR WIND, IT WAS ABOUT 9,115 MEGAWATT HOURS. 
          AND FOR SOLAR IT WAS 2002 96. 
          SO EVEN IN NON-EVENT LIKE THIS, TRADITIONALLY, WE'RE NOT GONNA RELY ON THE RENEWABLES DURING AN EVENT LIKE THIS. 
          AND THE, AND THE SOLAR LINE IS VERY OBVIOUS WHEN THEY HAD THE SNOW IN THE BEGINNING, IT GOES DOWN, WHEN IT GETS REALLY COLD AND CLEARS UP, SOLAR GOES UP AND, AND THE, AND THE WIND IS JUST THE OPPOSITE OF THAT. 
          SO IT, WHEN WE HAVE THE NUMBERS HERE TO SAY THAT WE, WE WEREN'T RELYING ON IT, AND WE PROBABLY SHOULDN'T IN THE FUTURE. 
          THIS IS A BUSY CHART, BUT I THINK IT'S ONE THAT'S VERY IMPORTANT. 
          AND THIS IS HOW OUR GENERATION WAS CAPACITY. 
          THAT WAS WHAT I CALL EVERYTHING EXCEPT RENEWABLES. 
          AND WHAT I DID HERE, WHAT WE DID HERE IS THE, THE BOTTOM LINE, THE BLUE LINE IS OUR NATURAL GAS. 
          THE BLACK IS COLD, THE YELLOW IS NUCLEAR. 
          AND THEN WE'VE GOT A SMALL GRAY AREA OF PLANNED OUTAGES. 
          AND SO WHAT I'M, THE, THE TAN AREA IS THE UNEXPECTED OR UNCONTROLLED OUTAGES. 
          NOW, C P SS WAS DOING ABSOLUTELY THE RIGHT THING GOING INTO THIS STARTING. 
          AND WE START OUR, OUR CHART AT, AT TWO NINE. 
          AND YOU CAN SEE THAT BY 2 12, 2 13, THEY'VE GOT THE AMOUNT THAT THEY HAD ACCESS TO TO GET UP NOT PLANNED ALS. 
          THE, ON THE, THE GAP WAS ONLY 15 OR 17%. 
          SO THAT SHOWS YOU WE'RE, WE'RE GEARING UP, WE'RE GETTING READY. 
          BUT IF YOU GO FURTHER AND LOOK AT THE 14TH AND 15TH AND 16TH, THAT GROWS TO 23, 36, 37, THEN KIND OF LEVELS OUT THERE ON THE 32 RANGE. 
          SO NOW WE HAVE TO SAY WHY, WHAT WAS THE PROBLEM? OKAY, WHAT WAS THE PROBLEM THERE? WELL, LET'S GO TO THE, LET'S GO TO THE BASE LOAD FIRST. 
          AND BY BASE LOAD, I MEAN COAL AND NUCLEAR, THIS IS OUR BIGGEST SINGLE PROBLEM AS FAR AS GENERATION. 
          WE, THE SPRUCE ONE WENT DOWN, YOU CAN SEE THIS IS ITS OPERATING CAPACITY. 
          AND WHILE IT RECOVERED, SUMMIT NEVER FULLY RECOVERED. 
          YOU'VE GOT A LOT. 
          FOUR YEAR OLDS SITTING HERE IN THE AUDIENCE KNOW A WHOLE LOT MORE ABOUT THIS THAN ME. 
          BUT LET ME JUST PUT IT IN LAYMAN'S TERMS. WE HAVE A FAN, A FAN THAT'S BLOWING EVERYTHING INTO THE COMBUSTION BOX. 
          A CONTROLLER THAT CONTROLS THAT FAN GOES OUT. 
          THEY, THEY DON'T KNOW IF THEY'RE GONNA BE ABLE TO CONTROL THE FANS. 
          SO THEY SHUT THE FIRE BOX DOWN. 
          WHEN THEY DO A BUNCH OF STUFF, FALLS OFF THE FLOORS, OFF THE WALLS, IT STACKS UP IN THE FLOOR. 
          NOW THEY'VE GOT A REAL PROBLEM. 
          THEY GOT A DECISION TO MAKE. 
          DO YOU TAKE IT ALL THE WAY DOWN, UH, SO THAT IT'S A, IT'S BASICALLY BRING, YOU'RE BRINGING IT BACK UP A COAL UNIT OR YOU JUST TRY TO GET IT BACK ON AS BEST YOU CAN. 
          AND THEY, THEY DID THE RIGHT THING. 
          THEY, THEY KEPT IT WARM. 
          THEY USED SOME GAS IN THERE. 
          BUT DURING THAT PROCESS OF DOING THAT, WE LOST 58,418 MEGAWATT HOURS OF CAPACITY PRODUCTION THAT WE COULD HAVE HAD. 
          NOW, PEOPLE'S IMMEDIATE COMMUNISM, WELL, WHAT IN THE WORLD DOES THAT MEAN? WELL, THE FIRST PEOPLE, THINGS PEOPLE TRY TO DO IS PUT IN HOW MANY HOUSES. 
          NOW LET'S 
          [00:25:01]
TALK ABOUT WHAT THE OPPORTUNITY COST OF THAT WOULD BE. 
          WHAT COULD HAVE WE SOLD THAT POWER OR NOT BOUGHT THAT POWER FOR? WELL, SINCE, AGAIN, BACK TO THIS 9,000 PROBLEM THAT WE GOT PUT INTO BY THE P U C AND THEIR INFINITE WISDOM OF GOT A REFLECT SCARCITY. 
          AND THEY SURE DID THAT IF YOU TAKE $9,000 AND IT'S AN ESTIMATE, YOU KNOW, AND BECAUSE, YOU KNOW, WE COUNTED THE OUTAGE ALL THE WAY TO THE END, BUT THE 9,000 STARTED COMING OFF ON THE LAST DAY OF 19TH. 
          SO IT'S NOT EXACTLY THIS, BUT ON THE AVERAGE, YOU CAN PRETTY WELL, I CAN PRETTY WELL I THINK MAKE A CASE THAT THAT COST US ABOUT $550 MILLION IN OPPORTUNITY COST. 
          IT'S A LOT OF MONEY. 
          AND, AND YOU KNOW, NOT, YOU KNOW, CRITICIZING ANYBODY. 
          WE JUST NEED TO UNDERSTAND RUNNING THESE PLANTS ARE REALLY IMPORTANT TO US, OKAY? AND, AND THEY C P S HAS A LONG HISTORY OF DOING A VERY GOOD JOB. 
          IN THIS CASE, IT GOT US. 
          NOW LET'S NEXT LOOK AT THE NEXT PROBLEM WE WERE DEALING WITH IS S T P GENERATION. 
          OKAY? THIS IS ANOTHER PRETTY SIMPLE PROBLEM. 
          THERE WAS A WATER LINE THAT WAS SENSING A PRESSURE GOING INTO THE SUCTION SIDE OF SOME PUMPS THAT ARE FEEDING A STEAM GENERATOR. 
          AND I WON'T GET ANY MORE DETAIL ON THAT, THAT SUCTION, THAT, THAT LINE THAT'S SENSING, THAT PRESSURE FREEZES UP, NEVER BEEN INSULATED. 
          WHEN IT DOES IN A NUCLEAR PLANT AND YOU LOSE THAT WATER FLOW, YOU'RE NOT COOLING THE WATER THAT'S GOING BACK TO THE NUKE. 
          YOU PULL THE RODS, YOU GOTTA SHUT IT DOWN. 
          AND THAT'S WHAT THEY DID THAT SHUTDOWN. 
          AND I KNOW C P S DOESN'T DIRECTLY RESPOND TO IT, BUT THAT SHUTDOWN COST US, UH, ANOTHER 40,711 MEGAWATT HOURS. 
          AGAIN, MAYBE A $350 MILLION OPPORTUNITY COST. 
          MY POINT IS, IS THAT WHEN WE'RE GOING INTO THESE EVENTS, RUNNING THE PLANTS IS A SINGLE MOST IMPORTANT THING THAT WE CAN DO. 
          SO WE SAY, OKAY, NOW WE GOT THE NUCLEAR, WE GOT THE NUCLEAR PROBLEM, WE GOT THE COAL PROBLEM. 
          LET'S LOOK AT THE GAS PLANTS. 
          HOW DID THEY PERFORM? WELL, WE COULD NEVER GET, REMEMBER WE GOT A, THE, THE, THE, THE GAS PLANTS ARE QUICK, USUALLY QUICK START, YOU KNOW, IT TAKES A LITTLE LONGER ON THE COMBINED CYCLE PLANT. 
          BUT, BUT YOU KNOW, WE NEVER COULD GET THAT UTILIZATION OF, OF OUR CAPACITY OVER ABOUT 63%. 
          AND YOU SAY, WELL, WHY READ THAT? DOESN'T MAKE ANY SENSE. 
          SO WE DO THIS, THE PEAK LINE IS THE PLAN OUTAGE. 
          YOU KNOW, WE'RE NOT GONNA DINGING PEOPLE FOR SOMETHING THEY PLANNED. 
          AND IN FACT, WE, THEY NEED TO BE COMPLIMENTED BECAUSE THEY GOT A UNIT BACK ON FAST THAT WAS DOWN FOR MAINTENANCE. 
          AND YOU CAN SEE THAT THE LOWER PART OF THE, OF THE PINK LINE, THEY'RE ON THE 13TH. 
          AND THEN YOU GOTTA SAY, WHAT, WHAT ARE THE OTHER PROBLEMS THAT HAPPEN? WELL, THE BLUE IS, IS CONTROLS AND ME MECHANICAL AND, AND THE GREEN IS WEATHER. 
          WELL, CONTROLS AND MECHANICAL IN THIS PARTICULAR EVENT WERE PROBABLY MORE THAN ANYTHING CAUSED BY THE WEATHER. 
          SO YOU CAN PROBABLY PUT THE BLUE AND THE GREEN LINES TOGETHER, AND THEN THE, AND THE THEN THE YELLOW THERE, OR WHATEVER COLOR IT IS, I'M KIND OF COLORBLIND THAT, THAT COLOR UNDER THE BLUE AND THE GREEN, THAT'S WHERE WE WERE NOT ABLE TO GET GAS TO RUN 'EM. 
          THAT TELLS YOU THAT. 
          AND IT GIVES YOU BY DAY THE MEGAWATT HOURS THAT WE LOST DUE TO THIS. 
          AGAIN, RUNNING THE PLANTS IS IMPORTANT. 
          SO THE ONLY RECOMMENDATION ANYBODY CAN MAKE HERE IS JUST CONTROL WHAT YOU CAN RUN THE PLANTS THE BEST YOU CAN. 
          C P SS HAS A HISTORY OF THAT, AND THEY JUST NEED TO GET WITH THAT HISTORY AND DO IT. 
          UH, THE NEXT THING WE'RE GONNA LOOK AT IS THE DISTRIBUTION. 
          WE ALL EXPERIENCED FIVE OR 10 MINUTES OF POWER, 30 MINUTES, TWO HOURS, THREE HOURS OUTAGE. 
          THE THIS, THIS IS A MAP AND I WANT TO THANK C P SS FOR DOING THIS MAP. 
          IT WAS A HARD MAP TO DO. 
          IT TOOK THEM PEOPLE, THEIR PEOPLE, A LONG TIME TO DO THIS, I'M SURE. 
          BUT THIS TAKES THE OUTAGES BY CIRCUIT AND COLOR CODE THEMS AS THE LENGTH OF TIME DURING THE WHOLE EVENT, NOT FOR EACH DAY, BUT FOR THE WHOLE EVENT, WHICH WE DEFINED FROM THE NINTH OF THE 19TH. 
          HOW MANY HOURS ARE DOWN IMMEDIATELY WHEN THIS HAPPENED, THERE WAS A LOT OF FOLKS SAYING, WELL, OBVIOUSLY THE MORE DISADVANTAGED PART OF THE CITIES WERE, WERE HIT HARDER WITH LONGER, WITH MORE CIRCUITS OUT. 
          I CAN TELL YOU THIS MAP DOESN'T SHOW THAT. 
          OKAY? IT ACTUALLY SHOWS THE AREAS THAT WERE MOST IMPACTED WERE NORTH AND NORTHWEST. 
          IT DOESN'T MEAN THAT IF YOU HAVE A RED OR AN ORANGE AREA DOWN IN SOME OF THESE OTHER DISADVANTAGED AREAS, THAT THOSE PEOPLE WEREN'T HURT MORE THAN A PERSON IN A RED AREA UP THERE BECAUSE THE HOUSING STOCK IS NOT INSULATED AS WELL. 
          THEY DON'T HAVE THE RESOURCES TO TAKE CARE OF THE PROBLEM. 
          THEY MIGHT HAVE MORE ELDERLY PEOPLE THAT CAN'T. 
          SO JUST BECAUSE IT DIDN'T, IT, THERE WAS NOTHING THAT WAS DISADVANTAGED. 
          NOW THIS ACTUALLY MAKES SOME SENSE BY HOW THEY'VE SET THEIR GRIDS UP BECAUSE THE, 
          [00:30:01]
THE, THE GRIDS IN THE NORTH AND THE WEST WHERE WE HAD A LOT OF GROWTH. 
          WHEN YOU'RE TRYING TO SET UP LOW FREQUENCY CIRCUITS OR INTERVAL CIRCUITS, YOU'RE GONNA WANNA LOOK FOR THE CIRCUITS, UH, ON IT, ON LOW FREQUENCY CIRCUITS THAT, THAT ARE PRETTY MUCH CONSTANT ALL THE TIME. 
          THEY DON'T GO UP AND DOWN AND YOU, AND THESE ARE VERY LARGE CIRCUITS UP THERE, AND THEY PROBABLY HAVE HIGH VARIATION FROM, FROM SEASON TO SEASON. 
          SO THESE CIRCUITS UP THERE AND LOOK THERE, THERE'S NO DOUBT C P S IS ALREADY WORKING ON THIS. 
          THEY'VE ALREADY HIRED SOME FOLKS TO, TO WORK ON SOME OF THE, UH, ENGA, YOU KNOW, THE, THE INTERLOCKS TO, TO KEEP TRYING TO, TO RETRY. 
          IT CONNECTS TO MAKE SURE WE GET AROUND THIS FIVE MINUTE OFF AND ON. 
          THEY'RE ALSO LOOKING AT, AT, UH, SKINNY AND DOWN THE CRITICAL CIRCUITS, MAKING MORE INTERRUPTIBLE CIRCUITS AND THEN DEVELOPING SOME PROCESSES AND SYSTEMS TO, TO MAKE IT FAIR AMONG THE INTERORAL CIRCUITS. 
          THIS SHOWS IT WAS NOT EQUAL AMONG THE INTERORAL CIRCUITS. 
          IT ALSO SHOWS THAT MOST OF THE, THE MOST OF THE CIRCUITS THAT WERE IMPACTED OF THE AREA THE LONGEST WERE WERE ACTUALLY IN THE, THE NORTHERN AND WESTERN PART OF, OF THE CITY. 
          SO WHAT'S THE ANSWER THERE TO JUST WHAT THEY'RE DOING? THEY'RE GONNA REVISIT AND UPGRADE THEIR, THEIR, UH, RECONNECT SYSTEM. 
          THEY'RE GOING TO LOOK AT THE CRITICAL CIRCUITS AND SEE IF THEY NEED TO BE THAT BIG. 
          THEY'RE GONNA LOOK AT, UH, DEVELOPING SOME SYSTEM SO THAT WHEN IT, IT DOES GO OFF, THAT IT GETS READ AND GAUGED QUICKER. 
          AND CAN WE CREATE MORE INTERRUPTABLE CIRCUITS AND THEN, UH, SHARE THE PAIN? BECAUSE I DO BELIEVE IF WE HAD A SIMILAR EVENT, THIS, THIS COMING WINTER, WE WOULD HAVE INTERRUPTIONS AND WE WOULD BE DOING LOAD SHEDDING. 
          THE LAST POINT OF THE THREE OF THE FIVE POINTS IS COMMUNICATION. 
          AND THIS WAS PROBABLY FOR ME, UH, ONE OF THE MOST DIFFICULT SECTIONS. 
          AND THANKS VERY MUCH TO MY PARTNER ON THAT, COUNCILMAN SANDBAR. 
          SHE GOT ME THROUGH THAT BECAUSE COMMUNICATION CUTS ACROSS THE OTHER TWO PRESENTATIONS ALSO. 
          AND, AND IT CUTS ACROSS THOSE PRESENTATIONS BECAUSE THAT IS PROBABLY THE SINGLE NUMBER ONE THING WE CAN DO AS A COMMUNITY TO IMPROVE THE, NOT JUST THE PREPARATION, BUT THE REACTION, THE RESPONSE TO THIS EVENT, THESE EVENTS, THIS EVENT, AN EVENT LIKE THIS, WHILE SOME PEOPLE SAY IT'S KIND OF OUT THERE ON THE TAILS OF PROBABILITY, BLACK SWAN, WHATEVER YOU WANNA CALL IT. 
          IT ALSO WAS AN EVENT THAT CHANGED. 
          SOME PEOPLE CALLED IT CASCADING EVENTS. 
          SOME PEOPLE CALLED IT A DYNAMIC EVENT. 
          I WAS TALKING WITH BRANDON GIS AND HE CAME UP WITH A GOOD ANALOGY. 
          IT'S LIKE A WILDFIRE VERSUS A HOUSE FIRE. 
          WILDFIRE CHANGES, HUMIDITY CHANGE, WIND CHANGES. 
          YOU GOTTA DUMP CHEMICALS ON SOMEBODY, YOU BETTER TELL 'EM BEFORE YOU DO IT. 
          SO ACTUALLY, THAT, THAT'S, THAT'S WHAT WE'RE REALLY DOING HERE, IS THIS COMMUNICATION IS GOING TO ALLOW US TO DEAL WITH EVENTS THAT WE NEVER REALLY, UH, HAVE SEEN AND THEN CHANGE TO SOMETHING WE NEVER ANTICIPATED WHEN IT WAS GOING IN. 
          AND SO THE COMMUNICATIONS ARE VERY IMPORTANT. 
          AND, UM, AND, AND, AND I, I'D LIKE TO, TO, IF YOU DON'T MIND, PARDONING 'CAUSE HONOR, I MEAN, COUNCILMAN SONAL WAS SO HELPFUL WITH THIS. 
          I I DON'T WANNA MISS ANY OF THE POINTS SHE WAS HELPING ME GET. 
          AND, AND SO THE FIRST RECOMMENDATION IS YOU GOTTA DEVELOP A COHESIVE, COMPREHENSIVE, AND CLEAR EMERGENCY COMMUNICATION PRO IN, IN COLLABORATION, CITY OF SAN ANTONIO EMERGENCY OPERATES CENTER WITH INPUT FROM COMMUNITY PROCESS IN DEVELOPING THE PROTOCOLS, C P SS ENERGY SHOULD, SHOULD CONSIDER. 
          AND THAT'S TAILORING THEIR MESSAGE TO THE MOST CRITICAL CUSTOMERS. 
          OKAY? YOU'VE GOT TO IDENTIFY THE CRITICAL CUSTOMERS, AND YOU'VE GOT TO IDENTIFY AND, AND TAILOR THAT MESSAGE. 
          AND, AND, AND, AND TO THE, AND TO THE ORGANIZA, TO THE MISSIONS OF ORGANIZATIONS THAT ARE HELPING CRITICAL PEOPLE. 
          YOU'VE GOTTA EVALUATE THE EFFECTIVENESS OF THE CAUSE, OKAY? YOU CAN'T JUST PUT KIND OF FUNNY STUFF OUT THERE AND, AND CONSIDER HOW EFFECTIVE THE ACTUAL MESSAGE IS. 
          AND YOU GOTTA HAVE THE RIGHT TIMING. 
          YOU GOTTA HAVE THE RIGHT COMMUNICATION METHODS AND, AND MOST FACULTY, YOU, YOU GOTTA HAVE A REAL TIME, REAL TIME MESSAGES. 
          WE DON'T HAVE A VERY GOOD SYSTEM FOR THAT. 
          AND WE NEED TO, THAT'S ONE OF THE THINGS WE NEED TO TALK ABOUT. 
          SO THE THE, AND THE FINAL THING I'LL SAY IS WE NEED TO, WE NEED TO GET MESSAGES OUT TO LET PEOPLE HELP THEMSELVES, OKAY? AS WELL AS GETTING HELP FROM OTHERS. 
          THERE'S A TWO SIDE TO THIS AND A PUSH AND A PULL. 
          AND, AND SO WE'VE OBVIOUSLY GOT TO HAVE BETTER COMMUNICATION WITH THE, UH, CENTRAL COMMAND CENTER. 
          WE'VE GOTTA HAVE ADVANCED NOTICE TO PEOPLE THAT ARE IN CRITICAL SITUATIONS. 
          THERE'S SOME LEGISLATION ON THAT. 
          PEOPLE THAT ARE IN THAT ARE CRITICAL HEALTH OR SOMETHING, THEY'RE GONNA HAVE TO KNOW THEY'RE ON CRITICAL CIRCUITS 
          [00:35:01]
AND, AND, AND, AND NOT JUST LET 'EM SUPPOSE THEY ARE, BUT LET 'EM PREPARE AND THEN LET ORGANIZATIONS KNOW WHERE THESE FOLKS ARE SO THEY CAN CHECK IN ON 'EM. 
          AND THEN, UH, THEY SHOULD HAVE, UM, THE, I GUESS THE BEST WAY TO SAY THIS IS WHEN PEOPLE DO LOSE SERVICE, THEY NEED A WAY TO COMMUNICATE. 
          AND WE'VE GOTTA THINK ABOUT NEW WAYS TO COMMUNICATE. 
          AND, AND THEN THE LAST THING, THE CITY AND LOCALIZED TO DEVELOP AND IMPLEMENT EMERGENCY READINESS CAMPAIGN THAT BUILD THE FRAMEWORK FOR, FOR EVERYTHING WE'RE TRYING TO DO HERE. 
          AND THAT THE RESIDENTS PREPARE FOR EMERGENCIES, THAT THEY KNOW THAT WHERE THEY CAN CALL AND WHO THEY CAN CALL AND PEOPLE KNOW WHO THEY NEED TO CALL. 
          AND THIS IS JUST GONNA BE A HARD LIFT FOR THE WHOLE CITY, BUT I THINK IT'S SOMETHING WE CAN'T. 
          WITH THAT, I'M GONNA TURN IT OVER TO, UM, UH, LISA TATUM WHO'LL DO THE, UH, THE SAN ANTONIO WATER SYSTEM. 
          AND THEN AFTER, UH, GENERAL RICE, UH, WE'LL HAVE PLENTY OF TIME, UH, FOR Y'ALL'S QUESTIONS AND COMMENTS. 
          THANK YOU. 
          THANK YOU REED MAYOR COUNCIL, I'M GONNA MOVE THE SLIDES AHEAD A LITTLE BIT. 
          NOW I'VE BEEN DESIGNATED AS A STAND-IN REPRESENTATIVE, SO IF I AM UNABLE TO ANSWER ANY QUESTIONS AS WE GO THROUGH THE COURSE OF THE REST OF THE PRESENTATION, I'M GONNA BE CALLING ON STAFF AND ON YOUR ESTEEMED COLLEAGUES, COUNCILMAN  AND COUNCILMAN PERRY, SO THAT WE COULD GET THE ANSWERS TO THOSE QUESTIONS. 
          IS THE FEEDBACK OKAY? DO I NEED TO MOVE THAT? I HAVE BEEN KNOWN TO THROW MY VOICE TOO FAR ON MY OWN, SO I'M VERY WARY OF MICROPHONES. 
          SO IN THE BEGINNING OF THIS PROCESS, UM, EACH OF THE SUBCOMMITTEES, OF COURSE, GATHERED THE INFORMATION BY WAY OF THE RFIS AND MOVED THROUGH THE GATHERING OF INFORMATION THROUGH MEETINGS WITH SAS. 
          SO I'M GOING TO JUST KIND OF JUMP IN WITH SOME ASPECTS, AND I'M GOING TO, UH, THIS IS REALLY COZY. 
          I'M USED TO A REGULAR PODIUM FROM FEDERAL COURT. 
          BUT LET ME PREFACE BY SAYING THIS, OF COURSE, EVERYBODY UNDERSTOOD THAT WINTER STORM URI WAS SOMETHING THAT WAS COMPLETELY AND WHOLLY UNFORESEEN, UM, WITH THE BRIEFINGS. 
          AND THE INFORMATION THAT WAS OBTAINED FROM THE RFIS FROM THE MEETINGS WAS SAW. 
          FOR THOSE OF YOU WHO MAY HAVE SEEN THE ACTUAL COMMITTEE MEETINGS IN PROCESS, AND WITH THE EXPERT REVIEW THAT WAS CONDUCTED BY BLACK AND VEATCH, THE SUBCOMMITTEE WAS ABLE TO PUT TOGETHER THEIR ASPECTS OF THIS REPORT. 
          AND IN DOING SO, I'M GONNA START WITH THE FACT THAT IN EL PASO, 2011 SOS LEARNED A LOT OF LESSONS FROM WHAT HAPPENED IN THE CITY OF EL PASO, BUILT UPON THOSE. 
          AND THEN IN FEBRUARY OF 2020, SASS ACTUALLY DEVELOPED ITS OWN RESILIENCE AND RISK ASSESSMENT. 
          SO IN CONDUCTING AN ALL HAZARDS RISK ASSESSMENT AT THAT POINT IN TIME, BY THE MONTH OF OCTOBER, I MEAN, EXCUSE ME, BY THE MONTH OF AUGUST, SAS HAD DEVELOPED ITS EMERGENCY RESPONSE PLAN. 
          SO THEY ACTUALLY DO HAVE A PLAN VERY SIMILAR TO WHAT THE E O C HAS IN TERMS OF ACTION STEPS THAT WOULD BE TAKEN IN ORDER TO ASSURE THE RESILIENCY IN THE EVENT OF AN EMERGENCY, SO THAT WE CAN MAKE SURE THAT THERE IS MINIMUM INTERRUPTION TO THE SERVICE DELIVERY, THAT THERE IS PROTECTION FOR PEOPLE IN PIPES, AND THAT THE OPERATIONS CAN BE MAINTAINED IN THAT SERVICE DELIVERY LIKE EVERYWHERE ELSE ACROSS THE CITY AND MUCH ACROSS THE STATE. 
          SERVICE DELIVERY WAS INTERRUPTED. 
          AND IN THAT INTERRUPTION, IT WAS TRIGGERED. 
          OF COURSE, BY THE FEBRUARY 15TH LOAD SHEDDING, BY THE FOLLOWING DAY, SAWS MOVED INTO A MANUAL OPERATION IN ORDER TO CONTINUE TO DO ITS BEST TO FUNCTION. 
          UM, THEY WERE UNABLE TO MAINTAIN THE WATER PRESSURES. 
          SO THAT'S WHY WE SAW BY WEDNESDAY THE ISSUE OF THE BOIL WATER NOTICE FOLLOWING THAT, BY THURSDAY, WATER SERVICE DELIVERY WAS UP FOR SOME, BUT NOT FOR ALL. 
          SO BY FRIDAY, WE HAD THE WATER DISTRIBUTIONS THAT WERE TAKING PLACE, AND THEN WE HAD MOST FOLKS RESTORED TO THE EXTENT THAT PIPE DAMAGE WAS NOT AN AN, AN, AN ISSUE FOR THEM BY SUNDAY. 
          WHAT HAPPENED FOR SAWS, UNLIKE, NOT UNLIKE ANYBODY ELSE, IS THAT THEY WERE UNPREPARED FOR WHAT TOOK PLACE IN TERMS OF THE EXTENDED SEVERITY OF THE STORM. 
          THE PLAN THAT HAD BEEN DEVELOPED IN AUGUST OF 2020 SIMPLY DID NOT CONTEMPLATE A WIDESPREAD GRID 
          [00:40:01]
OUTAGE. 
          IT DID CONTEMPLATE LOCAL OUTAGES AND SINGLE CIRCUIT OUTAGES, BUT NOT A WIDESPREAD OUTAGE. 
          THEIR ACTION PLAN WOULD REQUIRE HEAT TRACING AS A WAY TO KEEP THE SMALL DIAMETER PIPES WITH WATER FLOW. 
          THE ABOVE GROUND CONDITION OF OUR PIPES DO NOT ACTUALLY HAVE ANY, UM, SPECIFICALLY CALLED, UH, I HAVE TO CHEAT, THEY'RE HOLES AND I DON'T RECALL WHAT THEY'RE CALLED. 
          DRAINAGE, THANK YOU  DRAINAGE HOLES SO THAT THE ABOVE GROUND WATER COULD BE DRAINED. 
          SO WITHOUT DRAINING THE ABOVE GROUND PIPES, THOSE PIPES FROZE WITHOUT POWER SOURCE. 
          THE HEAT TRACING WAS NOT POSSIBLE, AND THE SMALL DIAMETER PIPES FROZE. 
          THE UNDERGROUND PIPES HAD EXPERIENCED NO ISSUE, BUT THE INTERCONNECTIVITY OF ALL LED TO THE CONSEQUENCES THAT IT DID. 
          THE LACK OF POWER MEANT THAT ANY TOOLS THAT SAW HAD IN ITS TOOLBOX WERE NOT ACCESSIBLE AND WERE NOT OPERATIVE. 
          SO WHEN WE TALK ABOUT THE VULNERABILITIES, IT'S CLEAR THAT THERE HAVE TO BE SOME WEATHERIZATION AND SOME MODIFICATIONS THAT WOULD HAVE TO BE MADE IN ORDER TO DEAL WITH THESE TYPES OF CONDITIONS. 
          AND THE FIRST PLACE THAT SAS WAS EXTREMELY PROACTIVE AND TOOK THE STEPS WAS TO CALL IN AN EXPERT. 
          THEY CALLED IN BLACK AND VEATCH. 
          AND BLACK AND VEATCH HAS PRODUCED A REPORT FOR THEM, AND THAT PROVIDES SOME GUIDANCE. 
          THAT IS ONE OF THE PLACES AND ONE OF THE FIRST PLACES THAT IS ENCOURAGED AND RECOMMENDED TO LOOK FOR RESOURCES OF HOW TO BEGIN TO FORTIFY AND ENSURE A BETTER RESILIENCY IN THE WATER SYSTEM. 
          THE DEPENDENCE UPON POWER STRESSES THE NEED FOR C P S AND FOR SAS TO BE ABLE TO WORK CLOSELY TOGETHER AND COLLABORATIVELY TOGETHER, UM, TO DETERMINE HOW IT IS THAT THEY CAN MODIFY INFRASTRUCTURES TO AVOID THIS HAPPENING IN THE FUTURE. 
          WE TALK A LOT ABOUT PLANNING, TRAINING, AND THEN THE EXERCISE OF THOSE TRAININGS. 
          THIS IS ANOTHER PLACE WHERE IT'S IMPORTANT THAT C P S ENERGY SAWS IN THE CITY OF SAN ANTONIO THROUGH THE E O C BEGIN TO MAKE MORE AGGRESSIVE STEPS ON HOW IT IS THAT WE TRAIN AND EXERCISE AND PREPARE FOR THESE TYPES OF EVENTS. 
          ONE OF THE THINGS THAT WE ALSO SAW VERY QUICKLY HERE BY THAT FRIDAY, WAS THAT WATER DISTRIBUTION CREATED A SMALL PROBLEM. 
          ROADS WERE NOT PASSABLE, DELIVERIES COULDN'T BE EASILY MADE. 
          SO WE ARE ENCOURAGING AND RECOMMENDING THAT EMERGENCY SUPPLIES, UM, BE PART OF THE PLANNING PROCESS. 
          FORTIFICATION IS, IS A GIVEN, BUT EFFECTIVE COMMUNICATION, AS RITA HAS ALREADY ALLUDED TO, EFFECTIVE COMMUNICATION AND SITUATIONAL AWARENESS ARE VITAL TO THE OPERATIONS OF ALL ASPECTS OF THE CITY. 
          AND IN ORDER FOR THERE TO BE A COHESIVE UNIT, THERE NEEDS TO BE COMMUNICATION THAT IS EFFECTIVE BETWEEN EACH OF THESE ENTITIES IN ORDER FOR CITY LEADERSHIP TO BE ABLE TO RESPOND ALONG WITH THE UTILITIES IN TERMS OF TIMELY INFORMATION, MAKING DIFFICULT DECISIONS, AND BEING ABLE TO INTERACT AND EXECUTE THE RESPECTIVE ROLES. 
          SO EFFECTIVE AND TIMELY COMMUNICATION, NOT JUST TO LEADERSHIP, NOT JUST BETWEEN THE ENTITIES, BUT ONE OF THE THINGS THAT WE SAW MOST CRITICALLY IS TO THE COMMUNITY. 
          BECAUSE THE COMMUNITY WAS NOT IN A POSITION OF HAVING ENOUGH INFORMATION TO TAKE WHATEVER STEPS RESIDENTS COULD TAKE ON THEIR OWN TO HELP PREPARE FOR AND TO GET THROUGH THIS PARTICULAR WINTER STORM. 
          UNDERSTANDING EXACTLY HOW IT IS THAT SAWS MIGHT BE AFFECTED BY A WIDE POWER OUTAGE IN THE FUTURE WILL ALSO BE A CRITICAL PIECE OF INFORMATION FOR PLANNING AND FOR EXECUTION. 
          I THINK IT'S FAIR TO SAY THAT AS WE LOOK AT HOW THINGS HAD TRANSPIRED AND HOW IT IS THAT SAWS AND SAWS OPERATIONS WERE AFFECTED AND IMPACTED, THAT WE'RE ALL TALKING ABOUT THE SAME ISSUES. 
          WE NEED TO BE LOOKING AT HOW WE CAN BE BETTER PREPARED, HOW THE CLIMATE IS CHANGING, HOW IT IS THAT OUR RESOURCES ARE CHANGING, AND THE RESPONSIBILITY THAT YOU ALL HAVE ALONG WITH OTHERS IS PART OF HOW TO LOOK AT THE RESOURCES THAT ARE AVAILABLE, HOW TO ALLOCATE THOSE RESOURCES, AND HOW TO MOVE THOSE RESOURCES FORWARD. 
          UM, I THINK THAT SPECIAL ATTENTION SHOULD BE MADE TO HOW IT IS THAT WE HAVE SITUATIONAL AWARENESS FOR THOSE WHO NEED TO MAKE THESE DECISIONS SO THAT WE CAN AVOID THOSE CASCADING EVENTS TO THE EXTENT THAT IT'S POSSIBLE. 
          I'M GONNA PASS THIS 
          [00:45:01]
OVER TO THE GENERAL THANKS, LISA. 
          UM, MR. MAYOR, MEMBERS OF THE COUNCIL, THANKS FOR THE OPPORTUNITY TO PRESENT SORT OF THE WORK OF THE GROUP, THE SUBGROUP THAT WAS LOOKING AT THE EMERGENCY OPERATIONS CENTER OVER THE PAST FOUR MONTHS. 
          IN THINKING ABOUT THE BEST WAY TO REALLY SUMMARIZE THE FOUR MONTHS OF WORK THAT WE PUT INTO THIS IN ABOUT 30 MINUTES, I THOUGHT WHAT WE SHOULD DO IS TALK A LITTLE BIT ABOUT THE RESPONSIBILITIES OF THE EMERGENCY OPERATIONS CENTER, TALK A LITTLE BIT ABOUT WHAT WE SAW AS REALLY THE ROOT CAUSE OF MANY OF THE CHALLENGES THAT THE EMERGENCY OPERATIONS CENTER FACED. 
          TALK ABOUT SOME OF THE OTHER CONTRIBUTING FACTORS TO THOSE CHALLENGES AND THEN GET INTO OUR RECOMMENDATIONS. 
          NEXT SLIDE, PLEASE. 
          OH, I'M USED TO HAVING AN A TO DO THIS FOR ME. 
          THAT WAS A JOKE. 
          UM, SO THE EMERGENCY OPERATIONS CENTER, UH, AS THE NAME SORT OF, UH, WOULD INDICATE DURING THE EMERGENCY, WE ACTIVATE ON THE DIRECTION OF THE MAYOR OR THE CITY MANAGER AND OPERATIONS CENTER TO MANAGE ALL OF THE EVENTS THAT ARE ATTENDANT TO THAT EMERGENCY. 
          THESE ARE SOME, BUT NOT ALL OF THE RESPONSIBILITIES OF THE EMERGENCY OPERATIONS CENTER, BUT THESE WERE THE ONES THAT WERE MOST ASSOCIATED WITH THE CONTINGENCY THAT WE FACED IN FEBRUARY WITH WINTER STORM URI. 
          I'LL DRAW YOUR ATTENTION TO THE FIRST RESPONSIBILITY, UH, WHICH SAYS THAT THE EMERGENCY OPERATIONS CENTER NEEDS TO ASSEMBLE ACCURATE INFORMATION AND ALLOW FOR INFORMED DECISIONS. 
          THAT'S A BASIC FUNCTION OF ANY EMERGENCY OPERATIONS CENTER, AND IT LAYS THE FOUNDATION FOR ALL OF THOSE OTHER RESPONSIBILITIES. 
          AND IF YOU DON'T HAVE ACCURATE INFORMATION, YOU DON'T HAVE ACCURATE DECISIONS. 
          AND THAT CASCADES THROUGH THE WHOLE MANAGEMENT OF THE OPERATION. 
          AND AS YOU WILL SEE, WE HAD SOME CHALLENGES WITHIN THE OPERATION CENTER OF GETTING ACCURATE INFORMATION, ESPECIALLY FROM SOME OF OUR UTILITIES THAT HAMPERED THEIR ABILITY TO THEN DISPERSE SOME OF THE EMERGENCY SERVICES IN A TIMELY MANNER TO THE PLACES WHERE IT WAS MOST NEEDED. 
          SO THE BOTTOM LINE THERE, WINTER STORM URI, AS YOU CAN SEE, UM, CAUSED SIGNIFICANT SORT OF CASCADING AND, AND CONTRIBUTING DIFFICULTIES WITHIN THE EMERGENCY OPERATIONS CENTER. 
          AND A LOT OF THAT HAD TO DO WITH WHAT I'LL TALK ABOUT ON THIS NEXT SLIDE, WHICH IS, UM, WHEN YOU HAVE A A, A SITUATION OR A CONTINGENCY OR ANYTHING THAT'S MAJOR AND COMPLEX, THAT DOESN'T GO THE WAY THAT YOU WANT IT TO, THERE ARE REALLY THREE DIFFERENT ELEMENTS THAT YOU CAN LOOK AT. 
          YOU CAN LOOK AT YOUR STRATEGY. 
          DID YOU HAVE THE SORT OF RIGHT OVERALL SET OF OBJECTIVES THAT YOU THOUGHT WOULD ALLOW YOU TO ACCOMPLISH YOUR OVERALL AIM FOR THAT, UH, OPERATION? DID YOU HAVE STRONG PLANS THAT WOULD SUPPORT THE ACHIEVEMENT OR ATTAINMENT OF THOSE OBJECTIVES? AND DID YOU EXECUTE THOSE PLANS WELL, AND TYPICALLY WHEN YOU LOOK BACK, PEOPLE, AS REED SAID, START TO FOCUS VERY QUICKLY ON THE EXECUTION PIECE OF IT. 
          AND THEY LOOK AT WHAT PEOPLE DIDN'T DO CORRECTLY OR, OR DID DO CORRECTLY, UH, TO DETERMINE AND, AND TO GIVE THEM SOME INFORMATION ABOUT WHAT DIDN'T GO WELL AND WHAT DID GO WELL. 
          AND SOMETIMES THAT'S THE RIGHT PLACE TO START TO POINT, BUT I WOULD CONTEND AND WE WOULD CONTEND IN THIS CASE, THE REAL SORT OF CHALLENGE THAT WE FACED STARTED WITH THE STRATEGY. 
          AND, AND IN THIS CONTEXT, WHEN WE SAY STRATEGY, WHAT WE REALLY MEAN IS WHEN WE AS A COMMUNITY WENT THROUGH A VERY DEFINED PROCESS TO DETERMINE WHAT SORTS OF CONTINGENCIES WE SHOULD BE PREPARED FOR AS A COMMUNITY, WE DID NOT INCLUDE THIS CONTINGENCY IN THAT SET O OF HAZARDS THAT WE WANTED TO PREPARE FOR. 
          AND THAT DECISION THEN CASCADED INTO PLANS THAT WEREN'T REALLY SORT OF, UH, COMPLETELY, UH, UH, ASSOCIATED WITH A CONTINGENCY OF THIS MAGNITUDE AND, AND THIS COMPLEXITY AND, AND, AND THE DIFFERENT PIECES AND PARTS THAT WERE ASSOCIATED IT. 
          AND THAT THEN CASCADED INTO OUR TRAINING AND OUR EXERCISE PROGRAMS. THAT MEANT THAT WHEN THIS HIT THIS OUTLIER EVENT FROM THE SORT OF, UH, EVENTS THAT WE WERE PLANNING FOR WHEN THIS HIT, WE AS A COMMUNITY WERE ILL PREPARED TO DEAL WITH IT. 
          AND SO WE HAD, QUITE FRANKLY, A A LOT OF PEOPLE WHO DID A LOT OF HEROIC WORK IN DEALING WITH A SITUATION THAT STARTED WAY BACK WHEN, WHEN WE AS 
          [00:50:01]
A COMMUNITY DECIDED WHAT SORTS OF HAZARDS WE WERE GOING TO PREPARE FOR. 
          AND SO THE BOTTOM LINE ON THIS SLIDE AND AND OF MY REAL PRESENTATION HERE IS THAT THAT SORT OF SET OF INCORRECT PLANNING ASSUMPTIONS THAT WE MADE CASCADED INTO PLANS THAT WERE INACCURATE CASCADED INTO INADEQUATE PREPARATION AND CRISIS. 
          AND AS WE LOOK AT WHERE WE WANT TO FOCUS IN THESE THREE AREAS IN THE FUTURE TO GET, GET BETTER, YES, THERE WERE EXECUTION ERRORS THAT WE NEED TO CORRECT. 
          YES, WE NEED TO HAVE BETTER PLANS AND STRONGER PLANS, BUT REALLY WE AS A COMMUNITY ARE REALLY GONNA HAVE TO THINK ABOUT HOW WE INCORPORATE INTO THAT LIST OF HAZARDS THAT WE WANT TO PREPARE FOR, UH, APPROPRIATELY SOMETHING LIKE THIS IN THE FUTURE. 
          AND I'LL TALK A LITTLE BIT MORE ABOUT THAT IN A COUPLE OF MINUTES. 
          IN ADDITION TO PLANNING AND ASSUMPTIONS THAT I JUST COVERED, THE TRAINING AND THE EXERCISE PROGRAMS, UH, WERE A MAJOR CONTRIBUTING FACTORS, THE, THE E O C, UH, COMMAND AND CONTROL AUTHORITIES. 
          UH, I WANT TO SPEND SOME TIME ON, BECAUSE WHAT I DIDN'T MENTION IN THE SLIDE ABOUT THE E O C IS IT SERVES REALLY TWO FUNCTIONS. 
          IT'S A COORDINATION CENTER AND IT'S A COMMAND AND CONTROL CENTER. 
          AND THOSE ARE TWO VERY DIFFERENT FUNCTIONS, AND YOU HAVE TO HAVE DIFFERENT AUTHORITIES DEPENDING ON WHICH ROLE IT IS PLAYING. 
          AND WE HAVE SOME THOUGHTS AND COMMENTS ON THE COMMAND AND CONTROL ASPECT OF WHAT THE E O C DOES. 
          AND THEN, AS YOU'VE ALREADY HEARD, PERMEATING THROUGHOUT ALL OF THE PRESENTATION IS THE CHALLENGES THAT WE ALL HAD WITH COMMUNICATION BACK TO PLANNING. 
          THERE IS A VERY WELL-DEFINED, WIDESPREAD, WIDELY USED PROCESS THAT COMMUNITIES LIKE OURS USE CITIES LIKE OURS USE TO, TO DEVELOP THEIR EMERGENCY, UH, PLANNING DOCUMENTS. 
          WE HAVE TWO MAJOR ONES THAT ARE ASSOCIATED WITH THIS TYPE OF A CONTINGENCY, A HAZARD MITIGATION PLAN, AND AN EMERGENCY MANAGEMENT BASIC PLAN. 
          THEY'RE BOTH VERY EXTENSIVE DOCUMENTS. 
          THEY START WITH FEDERAL LEVEL GUIDANCE, THEY CASCADE DOWN INTO STATE LEVEL GUIDANCE, AND THEN EACH COMMUNITY DEVELOPS THEIR OWN PLANS BASED ON THEIR OWN UNIQUE CIRCUMSTANCES. 
          WE DIDN'T FIND ANYTHING THAT WAS AMISS IN THAT WHOLE PROCESS OF DEVELOPING THE PLANS. 
          THE REAL CHALLENGE CAME WHEN WE AS A COMMUNITY SAT DOWN, BROUGHT ALL OF OUR EXPERTS IN, HAD OUTSIDE COUNSEL TO HELP US DEVELOP THOSE SET OF HAZARDS THAT WE THOUGHT THAT WE SHOULD PREPARE FOR AS A COMMUNITY. 
          AND WHEN YOU LOOK AT THAT SET OF 13 HAZARDS, THE ONE THAT WAS MOST CLOSELY ASSOCIATED WITH WHAT WE EXPERIENCED IN FEBRUARY IS CALLED WINTER STORM. 
          AND UNDER THE DESCRIPTION OF WINTER STORM, IT TALKS ABOUT ALL OF THE OTHER THINGS THAT COULD HAPPEN IN A WINTER STORM TO AND INCLUDE MAJOR POWER OUTAGES AND ALL OF THE THINGS THAT WE EXPERIENCED, BUT IT DOESN'T REALLY TALK ABOUT A WINTER STORM IN THE WAY THAT WE EXPERIENCED IT. 
          ONE THAT WOULD TAKE OUR POWER SYSTEM DOWN TO THE LEVEL THAT IT DID AND THEN HAVE IT CASCADE AT THE SAME TIME INTO A WATER PROBLEM. 
          AND THAT COMBINATION OF EMERGENCIES FAR EXCEEDED WHAT WE WERE ANTICIPATING AS A COMMUNITY. 
          AND YOU CAN SEE WE WEREN'T THE ONLY ONES. 
          IT WAS WHAT WE WERE ANTICIPATING AS A STATE. 
          AND SO THINKING THROUGH HOW WE WANT TO THINK ABOUT THOSE HAZARDS AND HOW WE WANT TO INCORPORATE THIS INTO OUR FUTURE PLANNING IS A REALLY IMPORTANT SORT OF ASPECT OF WHAT WE NEED TO DO AS A COMMUNITY. 
          AND IT'S MORE THAN JUST SAYING, OKAY, WE ARE NOW GOING TO ADD A 13TH OR A 14TH HAZARD, UH, POWER FAILURE OR, OR WATER FAILURE INTO THE, INTO THE MIX. 
          BECAUSE THE REASON, YOU KNOW, THAT WE, WE GO THROUGH THIS PROCESS OF RISK MITIGATION IS BECAUSE RESOURCES ARE INVOLVED, DOLLARS ARE INVOLVED, AND EVERY DOLLAR THAT WE SPEND TO MITIGATE AGAINST SOMETHING THAT HAS A LOW PROBABILITY OF OCCURRENCE IS A DOLLAR LESS THAT WE HAVE TO SPEND ON OUR ROADS OR, OR EDUCATION AND OTHER THINGS. 
          SO THIS IS A REAL COMMUNITY CONVERSATION THAT WE NEED TO HAVE, AND IT'S NOT JUST AS SIMPLE AS SORT OF JUST ADDING THESE IN. 
          AND THAT'S SOMETHING THAT WE'RE GOING TO NEED TO, TO, TO WORK OUR WAY THROUGH. 
          IN TERMS OF RECOMMENDATIONS FOR PLANNING, UH, I'M NOT GOING TO TO SORT OF GO THROUGH EACH ONE OF THESE. 
          THEY'RE, THEY'RE MOSTLY SELF-EXPLANATORY. 
          I'LL GIVE YOU A COUPLE OF MINUTES TO DIGEST THEM AND THEN I'LL MAKE, UM, I'LL MAKE A COUPLE OF COMMENTS. 
          [00:55:02]
I WOULD JUST DRAW YOUR ATTENTION TO, UH, RECOMMENDATION SIX AND, AND SEVEN. 
          AND AGAIN, I, UH, I WANT TO EMPHASIZE THAT AT LEAST FROM WHAT WE COULD TELL 'EM, WE DIDN'T DO A DEEP DIVE INTO THE MINUTE BY MINUTE, HOUR BY HOUR INTERACTIONS WITHIN THE EMERGENCY OPERATIONS CENTER. 
          BUT WE DID GLEAN ENOUGH INFORMATION TO KNOW, AS I SAID, THAT THEY WERE PLACED IN A VERY DIFFICULT SITUATION BECAUSE WE HADN'T, AS A COMMUNITY ANTICIPATED THIS TYPE OF AN EVENT AND THEREFORE HAD NOT PREPARED THEM AND OUR COMMUNITY TO DEAL WITH IT. 
          SO THEY WERE REALLY OPERATING FROM A, A START, UH, UH, BEHIND THE STARTING LINE, IF YOU WILL. 
          AND WE HAD LOTS OF PEOPLE WHO DID JUST GREAT WORK AT DYNAMIC PROBLEM SOLVING, FIGURING OUT WHAT IT NEEDED TO GET DONE, WHEN IT NEEDED TO GET DONE, AND MAKING THINGS HAPPEN, WORKING LONG HOURS AWAY FROM THEIR FAMILIES. 
          AND SIX AND SEVEN SORT OF, UH, UH, SPEAK TO THAT A LITTLE BIT AND WHAT WE NEED TO DO TO MAKE SURE THAT WE PROVIDE THEM WITH THOSE TYPES OF, UH, SORT OF CAPABILITIES AS WE MOVE FORWARD. 
          AND ALSO THINK ABOUT THEIR FAMILIES IN THE PROCESS, ASSUMING THAT WE'VE SORT OF IDENTIFIED THE RIGHT SET OF OBJECTIVES THAT WE WANT TO PREPARE FOR AS A COMMUNITY. 
          AND WE HAVE REAL, UH, SORT OF ACCURATE, UH, PLANS ASSOCIATED WITH THOSE, UH, STRATEGIES. 
          WE'VE GOT A TRAINING, WE'VE GOTTA EXERCISE, AND WE HAVE A TRAINING AND WE HAVE AN EXERCISE PROGRAM NOW. 
          BUT AGAIN, BECAUSE WE HAD NOT ANTICIPATED THIS TYPE OF AN EVENT, WE REALLY HADN'T TRAINED AND WE HADN'T REALLY EXERCISED IN A WAY THAT WOULD HAVE GIVEN US EVEN A BETTER CHANCE TO HAVE BEEN EFFECTIVE. 
          AND SO TRAINING AND EXERCISING, I THINK IS ANOTHER CRITICAL AREA THAT WE NEED TO LOOK AT AS WE MOVE FORWARD. 
          IN MY EXPERIENCE, ALL OF, YOU KNOW, I'VE COME FROM THE MILITARY. 
          UH, I'VE DONE, UH, QUITE A BIT OF ADVISING OF FOREIGN MILITARIES FOR THEIR TRAINING AND EXERCISE PROGRAMS. AND, AND YOU SORT OF RUN INTO TWO DIFFERENT MODELS. 
          O ONE MODEL IS, UH, A COUNTRY FOR MANY DIFFERENT REASONS, WHO WILL HAVE A PLAN FOR AN OPERATION, AND THEY WILL ONLY TRAIN AND EXERCISE TO THEIR PLAN, UH, BECAUSE AMONG OTHER REASONS, THEY CAN'T, UH, THEY DON'T WANT TO LOSE FACE WITH THEIR SORT OF COMMUNITIES WHEN THEY, UH, HAVE A PLAN THAT THEY DON'T EXECUTE WELL IN AN EXERCISE. 
          SO THE PRIMARY PURPOSE OF THE EXERCISE IS TO BE SUCCESSFUL AND, AND, AND TO BE SUCCESSFUL IN EXECUTING THE PLAN AND, AND ADVERTISE THAT. 
          AND WHENEVER WE RUN INTO THAT, WE CONTINUALLY SORT OF BEAT THE DRUM THAT YOU'RE REALLY NOT GETTING THE VALUE OF AN EXERCISE THAT YOU NEED TO IN ORDER TO PERFORM IN AN ACTUAL CONTINGENCY OR OPERATION. 
          UH, OUR WAY OF EXERCISING IN THE UNITED STATES IS YOU GET DRIVEN OFF YOUR PLAN VERY EARLY IN THE, IN THE SCENARIO, IN THE EXERCISE, AND YOU NEVER GET BACK TO IT. 
          AND SO THE EXERCISE IS REALLY ABOUT HOW DO YOU AS A GROUP EXECUTE DYNAMIC PROBLEM SOLVING? HOW DO YOU THINK ABOUT BRANCHES AND SEQUELS TO YOUR PLANS? AND, AND HOW DO YOU PLAN IN REAL TIME FOR THINGS THAT YOU CAN'T EXPECT BECAUSE THAT'S THE WAY THE REAL WORLD OPERATES. 
          AND, AND IF YOU'RE NOT USED TO DOING THAT, THEN IT'S VERY DIFFICULT TO DO IT ON THE FLIGHT DURING A CONTINGENCY. 
          AND SO, AS WE THINK ABOUT THE FUTURE OF OUR EXERCISE AND TRAINING PROGRAMS, IN ADDITION TO ADDING THIS TYPE OF VERY COMPLEX SCENARIO TO WHAT WE PREPARE FOR, IT'S, IT'S IMPORTANT TO HAVE A PLAN, BUT THEN REALLY PUT IN THAT DYNAMIC PROBLEM SOLVING FOR ALL MEMBERS OF THE COMMUNITY WHO ARE IN LEADERSHIP ROLES SO THAT THEY HAVE A CHANCE TO WORK TOGETHER AND THEY UNDERSTAND SORT OF, UH, THE DYNAMICS INVOLVED BECAUSE WHATEVER HAPPENS NEXT, I CAN ALMOST GUARANTEE YOU IT'S NOT GOING TO BE WINTER STORM URI, IT WILL BE SOMETHING ELSE. 
          IT MIGHT BE A CYBER ATTACK, IT COULD BE SOME SORT OF NATURAL DISASTER THAT WE'RE NOT PREPARED FOR, AND IT WILL DRIVE US OFF WHATEVER PLAN THAT WE HAVE. 
          AND, AND OUR ABILITY AS A COMMUNITY AND OUR E O C TO OPERATE IN THAT KIND OF DYNAMIC ENVIRONMENT WILL BE DIRECTLY RELATED TO HOW WE STRUCTURE OUR TRAINING AND EXERCISE PROGRAMS. AND SO THAT'S WHAT THESE THREE, UH, RECOMMENDATIONS SPEAK TO, UH, DEVELOP A SCENARIO THAT IS SPECIFIC TO THIS CASE BECAUSE IT'S VERY COMPLEX. 
          AND IF YOU CAN MASTER THIS CASE, THEN YOU'RE PROBABLY GOING TO BE ABLE TO MASTER LESSER AND INCLUDED CASES. 
          UH, THINK ABOUT HOW WE BRING ALL OF THE RELEVANT PARTIES TO THE TABLE. 
          UH, AND ONE OF THE THINGS I THINK WE'VE ALSO GOTTA PAY ATTENTION TO IS ONCE WE SET UP AN EXERCISE SCHEDULE, WE, WE ACTUALLY NEED TO MEET THAT SCHEDULE AND MAKE IT, UM, WE'RE ALL BUSY PEOPLE. 
          WE ALL HAVE THINGS TO DO. 
          UH, YOU KNOW, AGAIN, IN MY FORMER LIFE THAT'S ALL WE DID WAS TRAIN AND EXERCISE. 
          SO IT WAS EASY. 
          YOU ALL HAVE DAY JOBS, BUT IT'S STILL IMPORTANT TO CARVE OUT THAT TIME TO DO THIS, UH, AND DO IT ON A REGULAR SCHEDULE OR ELSE, UH, WE'LL END UP, 
          [01:00:01]
UM, NOT IN AS OPTIMAL POSITION AS WE COULD HAVE BEEN DURING THE NEXT CONTINGENCY COMMAND AND CONTROL AUTHORITIES. 
          UM, WE TALKED A LOT ABOUT THIS, UH, TOPIC, UH, AMONG OURSELVES. 
          AS I SAID, THE, THE E O C IS BOTH A COORDINATION CENTER, UH, AND IT IS A COMMAND AND CONTROL, UH, CENTER. 
          AND IN ORDER TO EXERCISE EFFECTIVE COMMAND AND CONTROL, YOU HAVE TO HAVE THE RIGHT AUTHORITIES TO EXECUTE YOUR RESPONSIBILITIES. 
          AND WE HAVE A SITUATION HERE WHERE WITHIN THE CITY, THE E O C, THROUGH THE GOVERNMENT'S OR THROUGH THE, THROUGH THE MAYOR'S AUTHORITY CONTROLS ALL OF THE DIRECT CITY RESOURCES, BUT NOT OUR UTILITIES. 
          OUR UTILITIES, UH, OPERATE GENERALLY INDEPENDENTLY EVEN THOUGH THEY'RE PART OF THE CITY. 
          AND IT'S A VERY, UH, FROM, AT LEAST FROM OUR PERSPECTIVE, IT'S SORT OF A COMPLEX SET OF RELATIONSHIPS THAT ARE CODIFIED. 
          AND, AND WE DIDN'T FEEL THAT WE WANTED TO TRY TO SPECIFY EXACTLY HOW THIS CHALLENGE SHOULD BE RESOLVED BECAUSE WE DIDN'T HAVE THE REAL KNOWLEDGE, BACKGROUND EXPERTISE TO DO THAT. 
          AND THAT THE PARTIES WHO ARE INVOLVED CAN PROBABLY DO THAT MUCH BETTER THAN WE COULD ANYWAY. 
          BUT WE WANTED TO HIGHLIGHT, AGAIN, AN UNDERSCORE THAT THE, THE FACT THAT WE HAD THIS DISCONNECT BETWEEN OUR UTILITIES AND THE E O C AND THE INFORMATION THAT WAS FLOWING INTO THE E O C WAS LATE TO NEED, IN MANY CASES, FOR THE E O C TO BE ABLE TO PRO, UH, FOR PERFORMS FUNCTION OF GETTING THE RIGHT EMERGENCY SERVICES TO THE RIGHT PLACE IN A TIMELY MANNER. 
          IF THE POWER GETS, IS GOING TO BE SHUT DOWN IN AN AREA FOR SOME PERIOD OF TIME AND YOU DON'T KNOW IT, AND THEN YOU CAN'T GET THE, THE RIGHT PEOPLE THERE IN THE RIGHT PLACES, IF THE WATER'S GONNA GO OFF IN AN AREA, THEN YOU WON'T PREPOSITION, EXCUSE ME, WATER IN THE WAY THAT YOU WOULD OR SHOULD, THEN, THEN THAT'S A CHALLENGE, RIGHT? AND IT'S A CHALLENGE THAT COULD COME AND, UH, UH, EXIST AGAIN IN, IN ANY NUMBER OF FUTURE CONTINGENCIES IF WE DON'T, UH, LOOK AT THIS RELATIONSHIP. 
          AND THIS ISN'T ABOUT, A LOT OF PEOPLE SAY, WELL, IT MEANS THAT THE E O C SHOULD BE RUNNING THE POWER SYSTEM, OR SHOULD BE DIRECTIVE TO THE POWER SYSTEM, OR THE E O C SHOULD BE RUNNING THE WATER. 
          AND THAT'S, THAT'S, THAT'S, UH, UH, THAT ISN'T WHAT THIS IS ABOUT. 
          IT, IT'S REALLY ABOUT HAVING THE ABILITY TO ENSURE THAT AS A COMMUNITY, WE HAVE THE RIGHT INFORMATION IN THE RIGHT PLACE FOR DECISION MAKERS. 
          IF YOU RECALL THAT FIRST BULLET UNDER THE E O C, THEIR JOB IS TO GATHER RELEVANT INFORMATION SO THAT THEY CAN MAKE THE RIGHT DECISIONS FOR OUR COMMUNITY. 
          AND THEY HAVE TO HAVE THE AUTHORITY TO BE ABLE TO DO THAT IN REAL TIME. 
          NOT WHEN SOMEONE'S READY, NOT WHEN YOU KNOW TOMORROW, BUT TODAY IF THEY NEED IT. 
          AND SO, SORT OF ADJUSTING THAT RELATIONSHIP IN A WAY THAT MAKES SENSE. 
          AND THERE ARE LOTS OF WAYS TO DO IT. 
          UM, WE, WE THINK IS REALLY GONNA BE IMPORTANT FOR OUR COMMUNITY MOVING FORWARD. 
          'CAUSE WE COULD GET BITTEN BY THIS, UH, IN A MUCH WORSE WAY THAN WE DID THIS TIME IN, IN A FUTURE CONTINGENCY. 
          THE REST OF THESE AGAIN, UH, I THINK ARE SELF-EXPLANATORY. 
          I'M HAPPY TO ANSWER QUESTIONS DURING THE QUESTION AND ANSWER PERIOD. 
          BUT THESE ARE SOME OF THE AREAS WHERE, UH, THAT AUTHORITY ISSUE, UM, CAME INTO PLAY IN ONE WAY OR ANOTHER. 
          WE ALL EXPERIENCED THE CHALLENGES WITH COMMUNICATION. 
          YOU HEARD THE, IT TALKED ABOUT IN THE C P S PORTION, YOU HEARD IT TALKED ABOUT IN THE SAWS PORTION. 
          AND IT CERTAINLY INTERNALLY AND EXTERNALLY WITHIN THE E O C IS A CHALLENGE. 
          THAT'S NOT A SURPRISE. 
          EVERY, EVERY, YOU KNOW, EMERGENCY OPERATIONS CENTER OR BATTLE STAFF OR EQUIVALENT THAT I'VE EVER BEEN INVOLVED IN COMMUNICATION, WHEN YOU DO THE AFTER ACTION, IS SOMETHING THAT'S ALWAYS THERE BECAUSE IT'S THE HARDEST THING WE DO. 
          UH, AND SO YOU'VE GOT WHATEVER LEVEL OF EFFORT YOU THINK IS, IS, IS NEEDED TO, TO EFFECTIVELY COMMUNICATE, MULTIPLY THAT BY ABOUT FIVE, AND NOW YOU'RE STARTING TO GET THERE. 
          IT'S JUST HARD. 
          UH, AND, AND THERE WERE LOTS OF COMMUNICATIONS, UH, THAT WERE ASSOCIATED WITH THIS EVENT FROM MANY DIFFERENT SOURCES. 
          SO IT REALLY WASN'T SO MUCH THE VOLUME OF WHAT WENT OUT THAT WE, I THINK, WANT TO MAKE A, A, A COMMENT ABOUT HERE. 
          IT'S REALLY THE COORDINATION OF THAT COMMUNICATION. 
          WE HAVE SET UP A JOINT INFORMATION CENTER. 
          IT'S A COMMON TOOL TO TRY TO PULL TOGETHER INFORMATION SO THAT THERE'S ONE SOURCE OF TRUTH, AND SO THAT YOU CAN MAKE SURE THAT YOU ARE TRYING TO BE ACCURATE, TIMELY, AND NOT CONFUSING, UH, NOT ONLY TO THE COMMUNITY, BUT TO YOURSELVES. 
          UH, AND, AND THAT'S A REALLY GOOD TOOL. 
          [01:05:01]
UH, IT'S A BEST PRACTICE IN ALMOST EVERY COMMUNITY. 
          AND, AND LIKE, AGAIN, SORT OF MOST OPERATIONS, WE, WE JUST NEED TO CONTINUE TO WORK ON MAKING SURE THAT ALL OF THE ELEMENTS OF THE COMMUNITY THAT, THAT, OR THE, OF THE SYSTEM THAT THE COMMUNITY IS EXPECTING TO PROVIDE INFORMATION OR COORDINATING THAT IN ONE PLACE THROUGH ONE SOURCE, AND WE GET ONE MESSAGE GOING OUT TO THE, TO THE COMMUNITY. 
          IMPORTANTLY, IT'S AGAIN, BECAUSE, UH, THAT FIRST BULLET 17 REALLY DEALS WITH THOSE CITY DEPARTMENTS THAT ARE SORT OF UNDER ONE JURISDICTION. 
          WE DO HAVE, UH, DEPARTMENTS THAT AREN'T UNDER THAT JURISDICTION. 
          WE, WE, WE NEED TO MAKE SURE THAT WE THOUGHT ABOUT AND THOUGHT THROUGH HOW TO INTEGRATE THEM MORE EFFECTIVELY, OUR PUBLIC UTILITIES INTO THE COMMUNICATIONS FLOW SO THAT WE CAN, AGAIN, GET TIMELY, ACCURATE INFORMATION OUT TO THE PUBLIC IN A BETTER WAY THAN, THAN WE WERE ABLE TO DO DURING THIS CONTINGENCY. 
          AND AGAIN, I THINK THE, THE, THE OTHER TWO ARE, ARE FAIRLY SELF-EXPLANATORY. 
          JUST, YOU KNOW, IDEAS AND THOUGHTS, UM, THAT QUITE FRANKLY, CAME FROM YOUR OWN STAFF HERE AS THEY REVIEWED THEIR OWN PERFORMANCE HERE. 
          AND, AND I, I SHOULD, I WOULD BE REMISS IF I DIDN'T, UH, COMMEND, UM, THE CITY MANAGEMENT, UH, FOR, FOR BEING VERY, I THINK, UH, FORTHCOMING WITH US AND SELF-CRITICAL ABOUT WHAT THEY DID WELL AND DIDN'T DO WELL DURING THIS CONTINGENCY. 
          AND, AND I THINK WE'LL LEARN FROM IT AND, AND ALREADY HAVE, AGAIN, JUST SOME VERY SPECIFIC POINTED RECOMMENDATIONS THAT, THAT, THAT, UH, THAT MAY MAKE THIS EASIER FOR ALL OF THOSE WHO ARE INVOLVED IN THIS REALLY IMPORTANT, UH, ENDEAVOR TO CLEARLY COMMUNICATE WITHIN AND WITHOUT OUR OUTSIDE OUR AGENCIES THAT WE THINK ARE WORTHY OF YOUR CONSIDERATION. 
          I, SO IN SUM, UM, WE, WE AS A COMMUNITY, UH, FACED, UH, IN FEBRUARY, UH, AN EVENT FOR WHICH QUITE FRANKLY, WE HADN'T PLANNED. 
          UH, AND YOU CAN LOOK AT SORT OF AGAIN, THE PROCESS BY WHICH WE DETERMINED THAT WE DIDN'T NEED TO PUT THIS HIGH ON OUR LIST, UH, OF, UH, CONTINGENCIES FOR WHICH WE PLANNED. 
          AND, AND THOSE WERE, THOSE WERE REASONABLE DECISIONS GIVEN THE LIKELIHOOD OF SOMETHING LIKE THIS HAPPEN HAPPENING. 
          UH, IT DID HAPPEN. 
          AND, AND AS WE THINK TO THE FUTURE ABOUT HOW WE INCORPORATE THIS TYPE OF AN EVENT INTO OUR PLANNING AND RESOURCING, THAT'S A REAL DISCUSSION FOR US TO HAVE AND TO WORK THROUGH, UH, AND, AND TO COME UP WITH A DIFFERENT SORT OF SET O OF HAZARDS THAT WE WANT TO MITIGATE AGAINST, AND THEN GO THROUGH THE PROCESS OF DEVELOPING OUR PLAN, UH, OF DOING THE TRAINING, OF DOING THE EXERCISING, DOING THE RESOURCING, SO THAT, UH, THE NEXT TIME WE'RE IN A, A MUCH BETTER POSITION TO PERFORM, UH, UH, BETTER THAN WE DID, UH, DURING THIS CONTINGENCY. 
          UM, AGAIN, LOTS OF HEROES, UH, UH, IN THE COMMUNITY, UH, DURING THIS EVENT. 
          AND WE WANT TO MAKE SURE THAT WE RECOGNIZE THAT, THAT GREAT WORK THAT THEY DID, AND WE BELIEVE THAT AS A COMMUNITY LOOKING FORWARD, THE EMERGENCY OPERATIONS CENTER WILL CONTINUE TO PERFORM A VITAL ROLE. 
          AND THAT THESE RECOMMENDATIONS WILL HELP US ALL MOVE FORWARD, UH, TOGETHER IN, IN A POSITIVE WAY. 
          WITH THAT, UH, MR. MAYOR AND MEMBERS OF THE COUNCIL, I THINK OUR FORMAL PRESENTATION IS COMPLETE. 
          I'LL ASK REED TO COME BACK UP AND WE'RE READY, I THINK, TO RESPOND TO ANY COMMENTS OR QUESTIONS THAT YOU HAVE. 
          THANK YOU. 
          UH, I WOULD LIKE TO MENTION THAT WE'VE GOT, UH, QUITE A FEW FOLKS HERE IN THE AUDIENCE THAT COULD ALSO, UH, ASK QUESTIONS THAT YOU MIGHT HAVE. 
          WE'VE GOT, UH, UH, DR, UH, MACKEY AND VICE CHAIR AJA GONZALEZ HERE. 
          WE'VE GOT, UH, OBVIOUSLY QUITE A BIT OF THE MANAGEMENT FROM C P S AND SS HERE, AS WELL AS THEIR LEADERSHIP IN, UH, UH, PAULA, UH, GO WILLIAMS AND ROBERT PUENTE. 
          SO AT THIS POINT, UH, MAYOR, I'D LIKE TO TURN IT BACK OVER TO YOU AND YOU KIND OF TELL US HOW YOU WANNA DO IT. 
          GREAT. 
          THANK YOU, UH, REED. 
          AND BEFORE I START WITH MY COMMENTS, I JUST, UH, DO WANNA TAKE A MOMENT, UH, TO ACKNOWLEDGE WHY WE'RE HERE. 
          MANY OF OUR RESIDENTS SUFFERED TREMENDOUSLY DURING THAT WINTER STORM. 
          THEIR EXPERIENCES, FRUSTRATIONS, AND CALLS FOR ACCOUNTABILITY ARE WHY WE ARE HERE. 
          UH, THIS IS ABOUT SHINING A VERY BRIGHT LIGHT ON THE THINGS THAT WERE DONE WELL, AND THOSE THINGS THAT WEREN'T SO THAT WE CAN IMPROVE AND BE BETTER PREPARED IN THE MIDDLE OF A VERY TRYING TIME AND AN UNPRECEDENTED TIME, WE WERE STILL WORKING HARD 
          [01:10:01]
TO TRY TO BREAK PAST THE PANDEMIC. 
          WE SHOULD NOTE THAT SAN ANTONIO SHOWED UP FOR EACH OTHER IN VERY INSPIRING WAYS. 
          I WANNA TAKE ANOTHER MOMENT TO THANK OUR FIRST RESPONDERS, OUR LINEMEN, ELECTRICIANS, PLUMBERS, WORKERS, CREWS, COMMUNITY ORGANIZERS, NEIGHBORS, FRIENDS WHO CAME TOGETHER TO LIFT US OUT OF THE DEEP FREEZE THAT WE EXPERIENCED AS FEBRUARY, SHOWING THAT ONCE AGAIN, WE ARE STRONGER WHEN WE ARE TOGETHER. 
          THAT WAS A VERY DIFFICULT WEEK, AND I HOPE WE NEVER HAVE TO EXPERIENCE THAT AGAIN. 
          BUT I ALSO KNOW THAT EXTREME WEATHER EVENTS ARE LIKELY TO OCCUR AGAIN AND OCCUR DYNAMICALLY, AND IT'S OUR RESPONSIBILITY TO MAKE SURE THAT WE ARE BETTER PREPARED NEXT TIME. 
          THE COMMITTEE ON EMERGENCY PREPAREDNESS BEGAN THEIR WORK IN MARCH, I THINK REID SAID 111 DAYS AGO, WITH A SIMPLE CHARGE TO FIND OUT WHAT HAPPENED AND TO RECOMMEND WHAT WE CAN DO TO BE BETTER PREPARED IN THE FUTURE. 
          SO, AGAIN, THANK YOU, UH, REID. 
          UM, LISA, UM, ED FOR THE PRESENTATION. 
          THESE ARE WONDERFUL FOLKS WHO WERE JOINED BY OUR COUNCIL MEMBERS, DR. 
          ROCHA GARCIA, SANDOVAL PERRY, AND ELAS TO ALL THE CITY STAFF INVOLVED IN THIS EFFORT, ESPECIALLY BEN GOEL AND ALEX MORGAN. 
          THANK YOU VERY MUCH FOR LEANING INTO THIS WORK. 
          NOW THAT WE HAVE RECOMMENDATIONS FROM THE COMMITTEE, AND I WANNA MAKE SURE THAT FOLKS KNOW, UH, THAT THE ENTIRE REPORT, WE, WE KIND OF BREEZE THROUGH SOME OF THE RECOMMENDATIONS, BUT THE ENTIRE REPORT IS AVAILABLE TO YOU AT SAN ANTONIO.GOV/EMERGENCY PREPAREDNESS. 
          NOW THAT WE HAVE THOSE RECOMMENDATIONS FROM THE COMMITTEE, IT'S TIME TO GET TO WORK. 
          AND I THINK IT'S IMPORTANT THAT WE SET CLEAR EXPECTATIONS FOR OUR WORK AHEAD. 
          WITH A EVER CHANGING CLIMATE, WE'RE LIKELY TO EXPERIENCE ADDITIONAL WINTER STORMS AND WORSENING HEAT WAVES IN THE YEARS TO COME. 
          EXTREME WEATHER IS UNFORTUNATELY GOING TO BE PART OF OUR LIVES FOR SOME TIME. 
          SO WE'RE ANSWER, WE'RE HERE TO ANSWER NOW. 
          UM, HOW WE CAN BE BETTER INFORMED, BETTER PREPARED, AND SITUATED TO DEAL WITH THESE EVENTS. 
          UM, ERIC, I KNOW THAT EVERY AGENCY TO, UH, HAVE SOME TIME, UH, AS NECESSARY TO PROCESS THESE RECOMMENDATIONS AND DEVELOP THEIR OWN REP IMPLEMENTATION PLANS. 
          UH, MOVING FORWARD, IT'S OUR RESPONSIBILITY AND THE CITY SHOULD CREATE MECHANISMS FOR ACCOUNTABILITY AND OVERSIGHT OF ALL THE IMPLEMENTATION PLANS, INCLUDING THOSE THAT ARE INTERNAL TO THE CITY, UH, INCLUDING ALSO REGULAR UPDATES TO THE COUNCIL THAT WILL HOLD UP TO PUBLIC SCRUTINY. 
          UM, SO I KNOW THAT, UH, YOUR TEAM, UH, YOU ALREADY SENT A MEMO, ERIC, UH, TO US, AND HAVE GIVEN SOME THOUGHT TO IMMEDIATE NEXT STEPS. 
          CAN YOU WALK US THROUGH, UH, NEXT PHASE OF THIS WORK AND HOW YOU SEE THAT PLAYING OUT OVER THE NEXT FEW MONTHS? UM, THANK YOU, MAYOR. 
          UM, SO, UH, LET, LET ME START BY SAYING THAT I THINK FROM THE CITY PERSPECTIVE, UM, WE ARE IN COMPLETE AGREEMENT WITH, UH, THE COMMITTEE'S RECOMMENDATIONS. 
          UM, AND APPRECIATE THE OPPORTUNITY TO, UH, SHARE OUR THOUGHTS, UM, ABOUT THE THINGS WE DID WELL AND THE THINGS WE DIDN'T DO WELL. 
          UM, AND, UH, I THINK THE NEXT STEPS, MAYOR, AND THE, THE REPORT WAS AS, AS MR. WILLIAMS SAID AT THE BEGINNING OF THE PRESENTATION, UM, MANY OF THESE TOPICS, ALL OF THESE TOPICS WERE TALKED ABOUT IN THE OPEN MEETINGS THAT OCCURRED AT THE FRIDAY MEETINGS. 
          UM, BUT THE REPORT WAS FINALIZED, UH, AND ISSUED THIS MORNING. 
          UM, MY SUGGESTION IS THAT THE CITY TAKE THE LEAD IN COORDINATING THE, UH, REVIEW OF THE RECOMMENDATIONS AND COME BACK TO COUNCIL QUICKLY WITH, UH, AN OPPORTUNITY FOR, ONCE EVERYBODY'S HAD A CHANCE TO GO THROUGH THAT AND DEVELOP THOSE PLANS. 
          UM, I THINK IT'S ALSO IMPORTANT TO NOTE THAT, UM, UH, RIGHT AFTER THE STORM, UM, I THINK C P S SAWS IN THE CITY HAVE HAD, UH, A BETTER LEVEL OF COMMUNICATION, UM, AND DISCUSSION ABOUT WHAT, UM, WHAT, WHAT I'LL CALL COORDINATED DECISION MAKING IS, AND, AND GENERAL RICE DESCRIBED IT, UH, A LITTLE BIT DIFFERENTLY. 
          I DON'T THINK HE USED THOSE TWO, THAT, THAT TERM, BUT COORDINATED DECISION, COORDINATED DECISION MAKING, AND ENSURING THAT ACCURATE INFORMATION, RELIABLE AND ACTIONABLE INFORMATION IS AVAILABLE AND SHARED. 
          AND I THINK WE STILL HAVE SOME WORK WE NEED TO DO ORGANIZATIONALLY. 
          I THINK THAT THERE IS, UM, A FAIR AMOUNT OF ALIGNMENT THAT NEEDS TO OCCUR, UM, WHEN AN EMERGENCY IS DECLARED LOCALLY AND, UM, HOW THE CITY, UM, AND OUR MUNICIPAL AGENCIES, UH, COMMUNICATE AND OPERATE. 
          UM, UM, SO I THINK MY, MY RECOMMENDATION TO, TO YOU MAYOR AND THE REST OF THE COUNCIL WOULD BE TO ALLOW THE CITY STAFF TO TAKE THE LEAD ON, UM, COORDINATING THAT RESPONSE WITH THE UTILITIES, UH, GIVE THEM AND THEIR BOARDS AN OPPORTUNITY TO SEE THE REPORT AND COME BACK IN SHORT ORDER, VERY SHORT ORDER WITH THE COUNCIL, UM, UH, QUICKLY. 
          GREAT. 
          THANK YOU, ERIC. 
          [01:15:01]
WELL, AND I LOOK FORWARD TO THAT. 
          AND, UH, WE, WE SHOULD REPORT OUT AND, AND THEN WE'LL KEEP THAT WEBSITE UP, UH, SO FOLKS CAN TRACK, UH, THE PROGRESS OF OUR IMPLEMENTATION AND, AND ALSO, UH, HOW OUR PARTNERS ARE DOING. 
          SO, UH, LET'S GET INTO DISCUSSION. 
          UH, I WANT TO NOTE, I'M GONNA CALL ON COUNCIL MEMBER KEO HDA FIRST, BECAUSE SHE HAS A HEARING TO GET TO. 
          UH, AND THEN I'M GONNA MOVE INTO, UH, THE COMMITTEE MEMBERS, UH, WHO ARE ON COUNCIL TO, TO BEGIN THE COMMENTARY. 
          SO WE'LL START WITH COUNCIL MEMBER KEO HVAR. 
          THANK YOU, MAYOR. 
          THANK YOU, REED, FOR THE THOROUGH PRESENTATION. 
          I DON'T SEE YOU THERE. 
          YOU ARE. 
          SORRY. 
          UH, FOR THE THOROUGH PRESENTATION AND ALL THE DILIGENT WORK, UH, AND TIME, YOU AND THE COMMITTEE DEDICATED TO THIS ISSUE DURING THE STORM, WE HAD A SPECIAL COUNCIL MEETING WHERE I ASKED THAT, UM, THEN WAS NOT THE TIME TO ASK WHY, AND HOW IT WAS ABOUT THAT, THAT TIME PERIOD IS ABOUT GETTING THE POWER BACK UP FOR ALL OF OUR RESIDENTS. 
          WE'VE BEEN DISCUSSING THE WHY AND THE HOW FOR MONTHS NOW, AND THAT, THAT'S IMPORTANT. 
          WE FOCUS NOW ON THE LESSONS LEARNED AND HOW WE WILL IMPROVE TRUST AND RESPONSIVENESS. 
          WE GENERAL RICE, THANK YOU FOR OWNING UP TO THE FAILURES THAT OCCURRED. 
          I THINK THAT GOES A LONG WAY TOWARDS GAINING OUR TRUST AND THE TRUST OF THE PEOPLE THAT WE REPRESENT. 
          AND I, I REALLY APPRECIATE THAT REED. 
          YOU NOTED THAT COMMUNICATION IS IMPORTANT. 
          COMMUNICATION IS, IS IMPORTANT AND MAYBE A, A MATTER OF LIFE OR DEATH IN SITUATIONS LIKE THIS. 
          SAN ANTONIANS NEED TO TRUST THAT THEIR CITY C P S AND SAWS ARE PREPARED FOR THE NEXT EMERGENCY. 
          AND THE BEST WAY TO ESTABLISH TRUST IS THROUGH EVERYDAY RESPONSIVENESS. 
          EVERY COUNCIL MEMBER HERE BUILDS TRUST TO TRUST THROUGH CONSTITUENT SERVICES AND FIELD OFFICES. 
          IT'S BOOTS ON THE GROUND, STREET LEVEL, EVERY DAY INTERACTION WITH OUR CONSTITUENTS. 
          SO I'LL, I'LL USE THAT AS AN EXAMPLE. 
          YOU ALL KNOW WHEN A CONSTITUENT HAS TROUBLE WITH THE CITY, THEY CALL US. 
          BUT WHEN THEY HAVE TROUBLE WITH C P S OR SAWS OR ANY OTHER UTILITY OR, OR AGENCY THAT THEY SOMETIMES THINK IS THE CITY, THEY STILL CALL US. 
          WE'VE BEEN RECEIVING MANY CALLS ABOUT POWER OUTAGES FROM RESIDENTS THROUGHOUT MY DISTRICT, UM, EVEN SINCE THE STORM SUBSEQUENT TO, TO, TO, TO YURI. 
          THEIR CONCERN IS A LACK OF RESPONSIVENESS. 
          THEY WANNA KNOW WHY IT'S HAPPENING, HOW IT'S GONNA BE FIXED. 
          IN FACT, NEIGHBORHOOD GROUPS HAVE HAVE STARTED CALLING FOR MEETINGS TO DISCUSS THE ISSUE SPECIFICALLY WITH C P S. 
          I'M SURE ALL OF MY COLLEAGUES SHARE THIS CONCERN. 
          AND NO, IT'S NOT JUST HAPPENING IN DISTRICT SIX, BUT, UM, WE ALSO HAVE TO REMEMBER THAT THE DIGITAL DIVIDE IS AN ISSUE, AND WE HAVE TO DEAL WITH THAT EVERY DAY. 
          BUT DURING A SEVERE WINTER WEATHER EVENT, THE IMPACT IS GREATER. 
          MY QUESTION IS, WHAT, WHAT PORTION OF EMERGENCY PREPAREDNESS IS DEDICATED TO TRUST AND RESPONSIVENESS? I ASKED SPECIFICALLY ABOUT PERSONNEL AND BUDGET. 
          ARE, ARE THE INCREASING, ARE YOU INCREASING THE NUMBER OF PEOPLE AND THE BUDGET LINE DEDICATED TO RESPONDING TO RESIDENT CONCERNS ON SLIDE? I THINK IT WAS 45 ITEM 13 NOTED. 
          UM, I DUNNO IF YOU CAN BRING THAT UP. 
          I THINK THE KEY TO ALL OF THIS FOR ME WAS ITEM 13, THAT WE SHOULD ADJUST THE RELATIONSHIP WITH C P S AND SAWS PROVIDE, UM, THAT PROVIDES DURING CERTAIN CONTINGENCIES AUTHORITY FOR CSA TO EXERCISE EFFECTIVE COMMAND AND CONTROL. 
          I AGREE THAT I, I LOVE THE IDEA OF COAST, THE CITY BEING, UM, COORDINATING THE EFFORT AND, AND, AND WORKING WITH EVERYBODY. 
          SO AGAIN, YOU KNOW, GIVEN THAT, THAT THAT PERSPECTIVE, CAN YOU, CAN YOU, UM, ANSWER ABOUT PERSONNEL AND BUDGET? WHAT, WHAT RESOURCES ARE BEING DEDICATED TO THIS, SPECIFICALLY TO TRUST AND RESPONSIVENESS? I MEANT THAT FOR THE UTILITIES. 
          SORRY, , UH, GOOD AFTERNOON. 
          I KNOW, UM, THE PREVIOUS FACES, I KNOW EVERYONE'S FACE, BUT I HAVEN'T MET YOU ALL. 
          UH, I WILL GET AROUND TO EVERYONE'S OFFICES AS SOON AS POSSIBLE, AND, UM, WE WILL BE ABLE TO HAVE EVEN MORE IN DEPTH, UH, QUESTION AND ANSWER PERIODS ABOUT THIS AND ANYTHING ELSE THAT YOU HAVE. 
          UM, SO FIRST AND FOREMOST, IT, IT'S A GREAT QUESTION. 
          I WOULD LIKE, IF I COULD GET A LITTLE BIT OF, UH, LENIENCY TO, TO NUMBER ONE SAY, AS THE MAYOR SAID, THIS WAS A HORRIFIC EXPERIENCE FOR MANY OF OUR CITIZENS ALL ACROSS SAN ANTONIO, AND IT HAS HURT, UM, MANY PEOPLE. 
          AND WE APOLOGIZE FOR ANY CONTRIBUTION THAT C P SS HAD TOWARDS THAT. 
          THE BUCK STOPS WITH ME. 
          I AM THE C E O, AND I'M RESPONSIBLE AND ACCOUNTABLE. 
          A LOT OF OUR EMPLOYEES, WE HAVE ABOUT A LITTLE LESS THAN 3000 EMPLOYEES DID A GREAT JOB. 
          THEY WENT OUT IN THE STORM AND THEY LEFT THEIR FAMILIES HAVING AND EXPERIENCING THE SAME THINGS, LONG OUTAGES, NO WATER COMMUNICATION ISSUES IN THEIR CAR, TRYING TO STAY, UH, IN COMMUNICATION, SLEEPING IN THEIR CARS AND TRUCKS, AND 
          [01:20:01]
REALLY TRYING TO GET TO THE CUSTOMERS. 
          BUT THAT SAID, IT WAS A LONG FIVE DAYS, AND WE UNDERSTAND THAT, AND WE ARE VERY, VERY SORRY. 
          FROM THE VERY BEGINNING, WE, WE WERE TRYING TO GET A HANDLE AND A CONTROL OF THE PRICING ISSUES THAT WE SAW WITH ERCOT AS CHAIR WILLIAMS INDICATED. 
          AND WE ALSO SAW THAT THE NATURAL GAS SUPPLIERS WERE REALLY TAKING ADVANTAGE OF THEIR OPPORTUNITY. 
          WE HAVE AN UNDERLYING ISSUE TO DEAL WITH THIS BIG FINANCIAL IMPACT. 
          BUT FROM THE BEGINNING, WE ALSO KNEW THAT WE NEEDED TO GET ON TOP OF AND RESTABILIZE OUR SYSTEMS. WE GOT THROUGH THAT WEEK. 
          I THINK WE LEARNED A TON OF LESSONS ABOUT KEEPING THE PLANTS UP THE QC AROUND THE WEATHERIZATION FOR THE PLANTS THAT NEEDS TO HAPPEN. 
          WE DID INVEST IN WEATHERIZATION, BUT WE DIDN'T MAKE IT SO THAT THE LONG DURATION WAS WHAT WE WERE DEFENDING AGAINST. 
          IF IT HAD BEEN THE SAME EXPERIENCE IN TWO, 2011 OR 2018, WE WOULDN'T HAVE HAD THE FAILURES THAT WE HAD. 
          BUT THIS WAS FIVE TIMES BIGGER THAN WHAT WE EXPERIENCED BEFORE. 
          AND SO AGAIN, WE ARE LEARNING, THERE WERE SO MANY PEOPLE ACROSS SAN ANTONIO AFFECTED. 
          THERE WERE PEOPLE ACROSS THE STATE OF TEXAS THAT WERE AFFECTED IN THE SAME WAY. 
          UM, WE DO HAVE AN ACTION PLAN. 
          WE ARE ABSOLUTELY APPRECIATIVE TO THE, TO THE COMMITTEE ON EMERGENCY PREPAREDNESS, TO THE LEADERSHIP THAT IS SHOWN TODAY. 
          THERE WAS SUCH A GOOD VIEW OF BOTH THE STRATEGIC ISSUES AND THE DETAILED ISSUES, THE CONCEPTS, AND THERE WAS NO PERFECT TECHNOLOGY. 
          THERE WAS NO VILLAIN IN TERMS OF THE TECHNOLOGY. 
          WE HAVE TO BE THE BROKER OF MANAGING OUR DIVERSIFICATION OF GENERATION, MAKING SURE THAT WE'RE BALANCING EVERYTHING AND UNDERSTANDING THE LIMITATIONS OF EVERY TYPE OF, OF GENERATION WE HAVE. 
          UM, IN TERMS OF, UM, THE BUDGET, UM, INTERESTINGLY, AND I'LL, AND I WILL SEND A FOLLOW UP TO THIS MEETING, UM, WE HAD ALREADY PUT IN AN INVESTMENT AROUND GRID MODERNIZATION. 
          WHAT WHAT WILL HAPPEN IS WE WILL BE ABLE TO WORK WITH A COMPANY CALLED BURNS AND MCDONALD. 
          THEY'RE GONNA HELP US TAKE OUR GRID AND TAKE OUR NETWORK AND BE ABLE TO AUTOMATE FAILURES THAT OCCUR. 
          AND IN, IN MANY CASES, AS LONG AS IT'S NOT A FAILURE WHERE A TRANSFORMER WAS BLOWN OR THE LINE WAS PULLED DOWN, WE WOULD BE ABLE TO ISOLATE THAT FAILURE AND POTENTIALLY GET THAT CIRCUIT BACK UP MUCH FASTER THAN WE WERE ABLE TO DO IN THE STORM. 
          SO THAT IS A VERY SYSTEMIC ISSUE THAT WE WERE WORKING ON AHEAD OF TIME, WE'RE STARTING, AND IN JULY, THAT'S GONNA COME FORWARD. 
          SO WE ARE ALREADY PUTTING RESOURCES ON THAT. 
          ADDITIONALLY, UM, ONE THAT'S REALLY NOT TAKING ANY INCREMENTAL MONEY AT ALL, OUR TEAM HAS ALREADY GONE BACK AND STARTED RE-VERIFYING THE CRITICAL CIRCUIT LISTS. 
          WE HAD A HUGE AMOUNT OF CRITICAL CIRCUITS. 
          AND AGAIN, WE DIDN'T WANT TO CHALLENGE THAT DURING THE STORM. 
          THAT'S NOT WHEN YOU CAN SAY, ARE WE SURE WE REALLY HAVE PEOPLE ON THE CRITICAL CIRCUIT? OR IS THAT DATA OLD? OUR TEAM HAS ALREADY GONE THROUGH THAT LIST AND FOUND THAT WE DO HAVE, WE, WE DID HAVE SOME OLD INDICATIONS, AND WE'RE LOOKING TO CLEAN THAT UP. 
          IF WE CAN REDUCE AND WE, AND WE SEE IMPROVEMENT ALREADY, REDUCE THAT CRITICAL CIRCUIT LIST, NOT TAKING THE ONES OUT THAT NEED TO STAY ON. 
          BUT BY DOING THAT, WE WILL HAVE A BROADER VIEW AS REED, UH, AS, UH, CHAIR WILLIAMS SAID, UM, TO BE ABLE TO HAVE INTERRUPTIBLE CIRCUITS AND HAVE THE ABILITY TO REALLY ROTATE ONE OF THE BIGGEST PROBLEMS, AGAIN, WE HAD SUCH A DEMAND SO QUICKLY WE COULD NOT ROTATE. 
          AND THAT'S WHY PEOPLE STAYED OUT. 
          THAT ON TOP OF EQUIPMENT FAILURES THAT HAPPENED DURING THE STORM, KEPT SOME PEOPLE EVEN OUT LONGER THAN WHEN WE WERE ABLE TO ACTUALLY PUT P PUSH POWER TO THE GRID. 
          UM, WE, WE ARE ALREADY, UM, ALLOCATING SOME OF OUR INTERNAL RESOURCES. 
          AND AGAIN, LOOKING AT THE LESSONS LEARNED HOW TO PUT IN MORE HEATERS AROUND THE PLANT, HOW TO DO MORE INSTALLATION, HOW TO DO BETTER, COILING, TIGHTENING UP THE, UH, SEALS AROUND THE, THE, THE WATER LINES AND THINGS LIKE THAT. 
          THOSE ARE, ALL OF THOSE ARE IMPORTANT. 
          NOT THAT MUCH MORE EXPENSIVE TO DO, OR WE'VE ALREADY INCORPORATED THAT, BUT IT'S NOT ENOUGH. 
          WE'LL BE WORKING WITH THE STATE ON INCREASED AND HIGHER LEVELS OF WEATHERIZATION. 
          WE DON'T KNOW WHAT THAT LOOKS LIKE YET. 
          SO, UM, WE DON'T HAVE THIS BIG ASTRONOMICAL NUMBER IN FRONT OF US, BUT WE ARE ALLOCATING WHAT WE HAVE. 
          AND WE WILL DEFINITELY COME BACK TO THE COUNCIL AND TALK TO YOU AS WE'RE THINKING ABOUT THE ADDITIONAL THINGS THAT WE CAN DO OUR BOARD WITH, WITH THE MAYOR WHO SITS ON OUR BOARD, OUR CHAIR, UH, CHAIR, DR. 
          MACKEY AND VICE CHAIR GONZALEZ ARE HERE WITH US TODAY. 
          THEY'VE BEEN COMPLETELY INVOLVED IN, IN CHALLENGING US TO DO BETTER AND ASKING US, HOW DO YOU GET TO THE PLATINUM SYSTEM AND HOW DO YOU GET TO THE SYSTEM THAT IS, IS BETTER AND AFFORDABLE? AND OF COURSE, WE NEED TO BRING THOSE DISCUSSIONS BACK TO YOU, UH, SO WE CAN HAVE THOSE. 
          SO WE ARE MAKING IMPROVEMENTS AND THERE ARE MORE TO COME AND WE WILL BE SHARING THOSE UPDATES AS WE MAKE THEM WITH YOU. 
          I APPRECIATE THAT. 
          [01:25:01]
I APPRECIATE THAT. 
          AND I, YOU KNOW, THE, THE SOLVING THE PROBLEM, THE TECHNICAL, THE HEATERS, ALL OF THAT STUFF I THINK IS OBVIOUSLY PARAMOUNT. 
          BUT, UM, SPECIFICALLY ASK ABOUT BUDGET REGARDING PERSONNEL TO BE ABLE TO COMMUNICATE MORE EFFECTIVELY WITH, WITH, UH, WITH THE PEOPLE THAT, THAT WE REPRESENT. 
          NOT JUST US, YOU KNOW, BUT WHEN WE'RE GETTING CONSTITUENT CALLS THAT DURING THE STORM AND, AND SUBSEQUENT TO THE STORM, YOU KNOW, OTHER WEATHER EVENTS, IT'S VERY DIFFICULT TO GET AN ANSWER FOR THEM, UM, FOR THE CONSTITUENTS THAT ARE CALLING. 
          SO, UH, OF COURSE, SOLVING THE ISSUE IS NUMBER ONE, BUT, UM, YOU KNOW, THE ACTUAL PROBLEM. 
          BUT COMMUNICATION HAS TO BE, UM, VERY IMPORTANT IN THAT SOMEBODY CALLING ME. 
          UM, MR. JORDAN, THANK YOU FOR THE ANSWER. 
          UM, I SENT OUT A SURVEY REGARDING SERVICE RESPONSES AND RECEIVED A TREMENDOUS RESPONSE. 
          UM, JUST THROUGH A FEW DAYS I'VE RECEIVED MORE RESPONSE THAN I HAVE ON ANY OTHER SURVEY I'VE SENT OUT. 
          UM, I INVITE YOU TO SET UP A DISTRICT-WIDE CONVERSATION WITH EACH OF US TO OUR RESIDENTS TO DISCUSS RESPONSIVENESS AND ENGAGEMENT. 
          UM, SO THAT, THAT'S ALL, THAT'S ALL I HAD. 
          THANK YOU, MA'AM. 
          YES, MA'AM. 
          JUST TO YOUR SECOND QUESTION. 
          I APOLOGIZE FOR NOT HITTING THAT, UM, AS CLEARLY. 
          SO WE HAVE ALREADY STARTED RE-LOOKING AT OUR COMMUNICATION APPROACH, HOW WE'RE DOING IT. 
          WE'RE AT, WE'VE BEEN TESTING IN BETA, AND I THINK SOME OF YOU HAVE ALREADY RECEIVED OUR INCREASED, UM, TEXT MESSAGES AND ALERTS AND LINKS TO OUR OUTAGES AND UNDERSTANDING, TRYING TO EXPLAIN BETTER WHAT'S HAPPENING. 
          IS IT HAPPENING AT THE SOURCE OF ERCOT? IS THERE SOME STRESS THAT'S HAPPENING LOCAL? THOSE KIND OF THINGS. 
          SO WE'RE, WE'RE, WE'RE DOING THAT. 
          I WILL TELL YOU THAT, UM, THIS PAST YEAR WITH THE PANDEMIC AND THE ECONOMIC ISSUES THAT SAN, THAT C P S ENERGY HAS HAD, WE DON'T HAVE EXTRA BUDGET, BUT WE ARE LOOKING TO REPRIORITIZE SOME OF THE POSITIONS TO PUT THEM IN THE CORPORATE COMM, UH, GROUP. 
          AND SO WE'LL COME BACK TO YOU AND SHARE WITH YOU SOME OF THE IMPROVEMENTS THAT WE CAN MAKE, AND THEN MAKE A LONGER TERM PLAN SO THAT TO ADDRESS THE ISSUES THAT YOU INDICATE. 
          YES, MA'AM. 
          THANK YOU. 
          MM-HMM. 
           AND MAYOR, I'M GONNA BUZZ IN AGAIN 'CAUSE I WANNA GET THE ANSWER FROM SAS TOO, PLEASE. 
          OKAY. 
          THANK YOU. 
          UH, THANK YOU. 
          COUNCIL MEMBER KEO HDA. 
          UM, IT'S THE SAME QUESTION ON THE FLOOR, ROBERT, SO YOU CAN GO AHEAD AND COME UP AND ANSWER IT NOW. 
          AND ERIC, IF YOU WANTED TO CHIME IN JUST RIGHT AFTER ROBERT. 
          UH, THANK YOU, MR. MAYOR, AND, UH, FIRST OF ALL, UH, WELCOME TO THE NEW COUNCIL MEMBERS. 
          CONGRATULATIONS. 
          I LOOK FORWARD TO SERVING UNDER YOU. 
          AND CONGRATULATIONS TO EVERYONE THAT ONE REELECTION. 
          AND YOUR QUESTION, IF YOU CAN PUT UP NUMBER 13 UP AGAIN ON THE SCREEN, UM, COUNCILWOMAN, UH, I KNOW YOU'RE AN ATTORNEY. 
          SO THE, THE QUESTION THAT YOU'RE ASKING, I KNOW YOU APPRECIATE, DEPENDS A WHOLE LOT ON HOW YOU DEFINE SOME OF THOSE THINGS WITHIN THAT, UH, UH, NUMBER 13 CONTINGENCIES. 
          WHAT IS A CONTINGENCY? WHO GETS TO DEFINE THAT? UM, AND WHAT DOES EFFECTIVE COMMAND AND CONTROL MEAN? UH, THERE ARE CERTAIN PROBLEMS THAT WE'RE GOING TO EXPERIENCE. 
          THEY'RE NOT INSURMOUNTABLE, BUT WE HAVE TO UNDERSTAND THAT IT MAY REQUIRE A CITY ORDINANCE THAT CHANGES. 
          WHEN THEY CREATED SAWS, THEY GAVE EXCLUSIVE AUTHORITY FOR COMMAND AND CONTROL TO OUR BOARD. 
          AND SO THOSE KINDS OF THINGS WOULD BE, NEED TO BE LOOKED AT AND POTENTIALLY CHANGED. 
          SO IT'S NOT THAT IT'S, UH, INSURMOUNTABLE, IT'S JUST NOT AS SIMPLE AS, UH, EXERCISING THAT KIND OF COMMAND AND CONTROL. 
          BUT YOU, I, I BELIEVE YOU'RE TRUE. 
          UH, WHAT ONE OF THE THINGS ABOUT THIS QUESTION IS WHAT IS THE SPIRIT OF WHAT YOU'RE ASKING? SO I THINK THE SPIRIT IS THAT, UM, ARE WE COMMITTED? IS SAS COMMITTED TO MAKING SURE THAT THERE'S A COORDINATED EFFORT TO GET THE WORD OUT TO OUR COMMUNITY AS TO WHAT IS GOING ON AND HOW WE CAN RECTIFY IT? AND, AND WHEN WILL THIS, UH, WHEN WILL WE ADDRESS THE EMERGENCIES THAT THERE THEY'RE UNDER? AND SO, YES, UH, AS A MATTER OF FACT, UM, UH, ERIC WALSH HAS ALREADY STARTED ON GETTING THE THREE OF US TOGETHER. 
          I BELIEVE IT'S ON J UH, JULY 12TH, ALONG WITH THE STATE TO WORK ON SOME OF THESE ISSUES. 
          UM, PART OF THE BLACK AND RE BLACK AND RE RECOMMENDATION WAS TO, UH, BETTER COORDINATE THE COMMUNICATIONS, UH, BETWEEN, UH, OUR OWN E O C AND THE CITY'S E O C. 
          UH, AND, AND YOU ALSO ASKED ABOUT THE BUDGET. 
          OUR, OUR BUDGET, UH, UNLIKE THE CITIES AND CPSS, IS A CALENDAR YEAR. 
          SO WE ARE STARTING, UM, TO TALK ABOUT OUR BUDGET NOT AS DEEPLY AS Y'ALL ARE, BECAUSE OURS DOESN'T START UNTIL JANUARY, BUT NOW IS THE TIME THAT WE DO SOME OF THE PRE-PLANNING. 
          SO AS FAR AS WHETHER OR NOT WE HAVE THE ADEQUATE STAFF, UH, THAT'S WHAT WE'RE ABLE TO LOOK AT NOW AND TO SEE WHETHER OR NOT WE NEED ADDITIONAL STAFF OR A, UH, UH, EXPERT TYPE OF STAFF TO ADDRESS SOME OF THESE CONCERNS THAT WE FOUND OURSELVES IN. 
          THANK YOU, ROBERT. 
          UH, ERIC, DID YOU WANNA TAKE THAT FOR THE CITY? YEAH, I WAS JUST GONNA ADD ALSO, IF YOU LOOK AT, UM, NUMBER 20 ON, UM, ON SLIDE 47, UM, WHICH WAS REALLY KINDA A, UH, AN ISSUE THAT WE TALKED ABOUT WITH THE COMMITTEE. 
          BUT, YOU KNOW, I THINK YOUR, YOUR, YOUR QUESTION COUNCILWOMAN IS THAT WE'VE GOTTA EARN THAT EVERY DAY. 
          WE, THE BIG WE, RIGHT? UM, THE, THERE'S NO DISTINGUISHMENT BETWEEN THE AVERAGE CITIZEN, BETWEEN THE LINES OF C P S SAWS IN THE CITY. 
          WE'RE ALL THE CITY. 
          UM, BUT, BUT JUST FOR EXAMPLE, I MEAN, THERE ARE SIMPLE THINGS THAT WE, THAT WE NEED TO LOOK AT AND 
          [01:30:01]
CONTINUE TO WORK WITH C P S SAWS IN THE CITY. 
          BUT IF ANYBODY'S CALLED 3 1 1, UH, THE FIRST TWO OPTIONS, UH, ON THE AUTOMATED IS THAT IF YOU'RE CALLING ABOUT C P S, CALL OR PRESS ONE, I THINK IT'S ONE SAWS TWO. 
          UM, AND, AND THAT'S KIND OF THE FRONT DOORSTEP. 
          UM, AND, AND FIGURING OUT HOW IN THOSE TIMES OF EMERGENCY, REGARDLESS OF THE EMERGENCY, HOW DO WE, INSTEAD OF WHEN YOU PRESS ONE, YOU GET TRANSFERRED TO SOMEONE THAT'S GONNA PICK UP THE PHONE AT THE UTILITIES. 
          AND SO IT'S CONNECTING THE PIPELINE, THE CIRCUIT, UM, SO THAT SOMEBODY IS, IS, IS SPEAKING TO THE, TO THE PUBLIC, WHETHER REGARDLESS OF WHAT THE ISSUE IS, WHEN IS MY POWER COMING BACK ON? THERE'S PLENTY OF OPPORTUNITIES TO SEE THAT STUFF ONLINE AT C P S, BUT SOMETIMES PEOPLE NEED TO TALK TO SOMEONE. 
          SO THAT'S A, THAT'S A VERY SPECIFIC EXAMPLE THAT WE TALKED ABOUT WITH THE COMMITTEE THAT WAS INCLUDED IN THE REPORT THAT I THINK WE NEED TO HAVE CONTINUED CONVERSATIONS WITH BOTH UTILITIES ABOUT HOW WE CLOSE THE LOOP ON THAT. 
          ALRIGHT. 
          THANK YOU, ERIC. 
          ALRIGHT, LET'S, UM, LET'S MOVE NOW TO COUNCIL MEMBER ROCHE GARCIA. 
          UM, AND THIS WILL BEGIN, UH, COMMENTS AND QUESTIONS FROM OUR COMMITTEE MEMBERS. 
          THANK YOU, MAYOR. 
          AND THANK YOU, UH, TO EVERYONE WHO PRESENTED AND, UM, CHAIR, UH, WILLIAMS AND GENERAL RICE AND, UM, LISA TATUM. 
          UH, YOU ALL HAVE BEEN GREAT. 
          SO I'M HAPPY TO HAVE FORMED A PART OF THE TEAM AND, UM, LUCKY TO HAVE LEARNED FROM YOU ALL. 
          UM, BEN AND ALEX, THANK YOU ALSO FOR ALL OF THE SUPPORT, OF COURSE, AND TO THE SAWS AND THE C P S TEAM WHO, UM, WERE READILY AVAILABLE FOR QUESTIONS AND GAVE US THE ANSWERS AS WE NEEDED THEM. 
          UM, THANK YOU SO MUCH FOR THAT. 
          UM, I DO HAVE TO SAY THAT DURING THE WIN, UH, WINTER STORM, I CALLED ON RUDY GARZA A WHOLE LOT, AND HE HAD EVERY ANSWER THAT I NEEDED. 
          AND IF HE DIDN'T KNOW IT, HE WOULD SAY, I'D GET BACK TO YOU. 
          AND THEN HE WOULD CALL ME BACK AND THEN HE WOULD FOLLOW UP AND FIX THE PROBLEM. 
          SO, THANK YOU, RUDY. 
          I WANNA THANK YOU PUBLICLY AGAIN FOR THAT. 
          UM, SO WHEN WE CAME INTO THIS COMMITTEE, CHAIR WILLIAMS SAID, YOU, YOU'VE GOTTA CHECK YOUR COUNCIL HAT AT THE DOOR. 
          AND SO WE DID, OR WE TRIED TO DO AS MUCH AS, UH, WE COULD ABOUT THAT, BUT THEN KNOWING THAT WE HAD, UM, PEOPLE THAT WE KNEW THAT WE COULD ASK FOR INFORMATION, ET CETERA, THAT THAT WAS DEFINITELY SOME HELPFUL, UM, SOMEWHAT HELPFUL. 
          I WANTED TO, UM, DO A C C R, UH, EARLIER ON IN FEBRUARY, AND I GOT SUPPORT FROM SOME OF MY COLLEAGUES WHO ARE NOT ON THE COUNCIL ANYMORE. 
          AND SO ONE OF THE THINGS THAT I WANT TO MAKE SURE THAT WE FOCUSED ON WAS VULNERABLE POPULATIONS, WHICH I DIDN'T THINK THAT OUR CURRENT RISK MITIGATION PLAN FOCUSED AS MUCH AS I WOULD LIKE IT TO FOCUS ON. 
          BUT THAT WAS, AGAIN, THE COUNCIL HAD COMING OUT IN ME. 
          SO, UM, AT THE RECOMMENDATION OF CHAIR WILLIAMS, UH, AND I HELD OFF AND I, UM, I TOLD THE MAYOR THAT I WOULD HOLD OFF ON SUBMITTING THAT C C R EVEN THOUGH IT WAS SIGNED BECAUSE WE WANTED TO SEE WHAT THE RECOMMENDATIONS OF THE COMMITTEE WOULD BE. 
          THE RECOMMENDATIONS OF THE COMMITTEE WERE COVERED, UM, OR SOME OF THE RECOMMENDATIONS THAT WE HAD IN OUR C C R WERE COVERED BY THE COMMITTEE, BUT SOME OF THEM WERE NOT. 
          AND I WANNA FOCUS ON THOSE TODAY BECAUSE NOT ONLY ARE WE FOCUSED ON VULNERABLE POPULATIONS, BUT ALSO ON FORMING A SUB COMMITTEE WITHIN THE COUNCIL IN SOMEWHAT OF A STRUCTURE TO WHERE WE COULD MAKE SURE THAT THESE RECOMMENDATIONS ARE ALL FOLLOWED. 
          SO IT IS GOING TO HOPEFULLY BE, UM, A JOINT COMMITTEE THAT WE CAN WORK WITH SAUCE AND C P S TO MAKE SURE THAT THEY'RE ALSO FOLLOWING THOSE RECOMMENDATIONS, THAT IT DOESN'T JUST SIT ON THIS SHELF, BASICALLY. 
          UM, WE ALSO RECOMMENDED SOLE OWNERSHIP OF THE PLAN, UH, OR OF PLANTS, MULTIPLE PLANTS IN ONE AREA. 
          WE PAY THOUSANDS OF DOLLARS FOR PLANS YEAR AFTER YEAR, AND THEN WE HAVE THEM SITTING ON A SHELF SOMEWHERE OR STORED ON A COMPUTER SOMEWHERE, UM, OR UPLOADED TO THE CLOUD SOMEWHERE. 
          AND THERE'S REALLY NO WAY OF CHECKING OFF THE BOXES THAT THINGS WERE DONE, OR MAYBE THAT THINGS NEED TO CHANGE AS WE GO ALONG. 
          SO THAT WAS ANOTHER ONE OF THE RECOMMENDATIONS THAT IS IN THAT C C R. 
          AND THEN FINALLY, UM, BUDGETING, IF YOU WILL, FOR SPECIAL COUNSEL SESSIONS. 
          WE KNOW THAT WE HAVE TECHNOLOGY THAT WILL PREDICT WHEN WE WILL HAVE WEATHER SITUATIONS. 
          SO TRYING TO ANTICIPATE AND SAY WE NEED A SPECIAL SESSION ALREADY SCHEDULED SO THAT IT'S ON EVERYBODY'S CALENDAR SO THAT WE DON'T HAVE TO GO SEARCHING FOR TIMES WHEN EVERYBODY'S AVAILABLE. 
          EVERYBODY KNOWS THAT THEY WILL MEET AT X TIME IF IT'S A SITUATION LIKE THE ONE THAT HAPPENED BEFORE, THAT WE HAVE TRANSPORTATION READY TO GET US TO DO OUR JOBS. 
          AND SO, UM, YOU ALL WILL SEE THAT COMING OUT. 
          AND I WANNA THANK MY COUNCIL COLLEAGUES, UM, WHO HAD, UH, PREVIOUSLY SIGNED, WHO INCLUDED, UH, COUNCILMAN PERRY AND COUNCILMAN ELAS. 
          UM, AND THEN THE, THEN, THEN THE NEW FOLKS WHO SIGNED AS A REPLACEMENT FOR THE FOLKS THAT ROLLED OFF WERE COUNCILWOMAN, UM, CASTILLO AND COUNCILMAN TRIV, UH, COUNCILMAN, UM, UH, UH, BRAVO. 
          SO THANK YOU SO MUCH FOR, UM, YOUR SUPPORT. 
          AND SO I, I BELIEVE IT WAS YOUR FIRST 
          [01:35:01]
C C R FOR, UM, A COUPLE OF YOU. 
          SO THANK YOU FOR, UM, FOR BELIEVING IN THIS WORK. 
          UM, WE DO HAVE SOME, UH, ASPECTS I THINK THAT WE CAN LEARN FROM. 
          ONE OF THE THINGS THAT WAS REFERENCED WAS CRITICAL SUPPORT CIRCUITS AND C P S I DO HAVE TO SAY, DOES A GREAT JOB. 
          THEY HAVE A PORTAL WHERE FOLKS WHO ARE ON CRITICAL CARE, THEY SUBMIT, UM, AN APPLICATION, IT HAS TO BE RENEWED EVERY TWO YEARS BY THEIR PHYSICIAN SAYING THAT THEY NEED TO BE ON THIS TYPE OF CRITICAL SUPPORT. 
          MY RECOMMENDATION AT THE COMMITTEE LEVEL WAS THAT WE SHARE THAT ACROSS, WE SHARE THAT WITH SAS. 
          UM, WE SHARE THAT WITH THE E O C. 
          I DON'T KNOW WHAT KIND OF HIPAA LAWS WE WOULD BE, YOU KNOW, SUBJECT TO, HOWEVER, MAYBE EVEN OUR NONPROFIT PARTNERS NEED TO BE AWARE. 
          BUT SOMEHOW OR ANOTHER WE HAVE THAT LIST. 
          MY QUESTION AT THE COMMITTEE WAS, HOW OFTEN IS THIS LIST UPDATED OR DO WE AUTOMATICALLY KEEP PEOPLE ON THIS LIST AND THEN CALL THEM AND LET THEM KNOW THAT THEY'RE ABOUT TO EXPIRE? SO TO MY COLLEAGUE, COUNCILMAN CAVEO HTAS POINT, AS WE THINK ABOUT BUDGETING FOR STAFF, THAT'S ANOTHER THING THAT WE SHOULD CONSIDER. 
          IS THERE SOMEONE THAT'S ACTIVELY CALLING THESE PEOPLE TO CHECK IF THEY STILL NEED TO REMAIN ON THIS CRITICAL LIST? RIGHT? AND SO WE'RE TALKING ABOUT FOLKS THAT NEED, NEED TO HAVE ELECTRICITY TO SURVIVE. 
          AND SO THAT WOULD BE PROBABLY THE, THE ONLY THING, AS WE WERE TALKING ABOUT TODAY, THE RECOMMENDATIONS THAT, UM, WE NEED TO CONTINUE TO, TO FIGURE OUT HOW WE SHARE THAT INFORMATION AS MUCH AS POSSIBLE AND HOW WE CONTINUE SERVING OUR CLIENTS. 
          THAT IT'S NOT REACTIVE, THAT WE'RE PROACTIVE, SO WE KNOW THAT A DEADLINE'S COMING UP. 
          LET'S CALL THEM, LET'S MAKE SURE THEIR PHYSICIAN GETS THAT INFORMATION TURNED IN. 
          UM, OTHER THAN THAT, MAYOR, I, I DON'T HAVE ANY MORE QUESTIONS. 
          I THINK I'VE ASKED ALL OF MY QUESTIONS AT THE COMMITTEE, UH, AND I'VE BEEN, UM, JUST HAPPY TO RECEIVE THE ANSWER. 
          SO THANK YOU FOR APPOINTING ME TO THE COMMITTEE. 
          I REALLY APPRECIATE IT. 
          AND THANK YOU TO MY COLLEAGUES WHO WERE ON THE COMMITTEE AS WELL. 
          THANK YOU. 
          COUNCIL MEMBER ROCHA GARCIA, COUNCIL MEMBER PERRY. 
          THANK YOU, SIR. 
          UM, AND, UM, I I JUST WANNA START OFF BY SAYING, HAVING COUNCILMAN WILLIAMS GENERAL RICE AND LISA TATUM ON THIS COMMITTEE, THEY WERE THE RIGHT PEOPLE FOR THIS COMMITTEE, UH, THE RIGHT EXPERIENCE, THE RIGHT ATTITUDE, UH, THE RIGHT LEADERSHIP TO FORMULATE WHAT WE WERE GONNA DO ON THIS. 
          SO MAYOR, THANK YOU FOR SELECTING THOSE INDIVIDUALS TO BE ON THIS COMMITTEE AND TO LEAD IT. 
          UM, HAVING SAID THAT, I, ONE OF MY FIRST STATEMENTS ON THIS COMMITTEE WAS, WE'RE NOT GONNA PLAY SOFTBALL. 
          WE'RE GONNA GET DOWN TO THE FACTS WE HAPPENED AND HOW ARE WE GONNA, HOW ARE WE GONNA FIX 'EM? UH, AS WAS PREVIOUSLY STATED, MANY TIMES ALREADY TODAY, A LOT OF PEOPLE SUFFERED HERE IN SAN ANTONIO, AND WE NEED TO DO SOMETHING ABOUT THAT. 
          UM, I'VE, I'VE TALKED DURING OUR MEETINGS, AND I'M NOT GONNA GO THROUGH A WHOLE LONG LAUNDRY LIST OF QUESTIONS, BUT JUST WANT TO WANT TO KIND OF SUMMARIZE WHERE, WHERE I'M COMING FROM, IS THAT ON THE SAW SIDE, UH, STEVE, YOU, YOU MADE SOME COMMENTS THAT REALLY STUCK TO ME ABOUT YOU SAW HOW SAWS SHOULD BE OPERATING UNDER OUR NORMAL SITUATION. 
          YOU NEVER THOUGHT ABOUT THIS HAPPENING BEFORE, BUT NOW YOU HAVE REVERSED YOUR, YOUR THINKING PROCESS ON WHAT, WHAT SAWS SHOULD BE DOING AND HOW SAWS SHOULD BE PREPARING FOR, UH, THESE TYPES OF EVENTS. 
          SO I THINK THAT'S KEY FOR SAWS. 
          UM, YOU KNOW, A LOT OF THINGS THAT WENT WRONG ON THE SAW SAW SIDE WAS JUST LIKE THE CITY AND C P S, THAT, YOU KNOW, THE POWER SUPPLIES WERE NOT RELIABLE DURING THAT TIME. 
          SO, UH, I'M, I WAS VERY GLAD TO HEAR THAT, THAT THAT'S THE DIRECTION THAT SAWS WILL BE TAKING HERE IN THE FUTURE. 
          ON THE C P S SIDE, UM, I'VE ASKED THIS QUESTION BEFORE, WHEN ARE WE GONNA START PUTTING ON, I AND I, I REALLY GET IRRITATED WHEN I HEAR THE WORD LOAD SHEDDING. 
          WE SHOULD NOT BE PLANNING FOR LOAD SHEDDING, TURNING PEOPLE OFF. 
          WE SHOULD BE PLANNING ON KEEPING THE POWER ON. 
          WHAT DOES THAT ENTAIL? WELL, MAYBE WE NEED TO START TALKING ABOUT A NEW POWER PLANT, WHATEVER FORM, SHAPE OR FASHION. 
          WE CAN'T CONTINUE TO CONSERVE OUR WAY OUT OF THESE TYPES OF ISSUES, ESPECIALLY IN THESE LARGER EMERGENCY TYPE OF ISSUES WHERE THERE'S A BIGGER DEMAND. 
          LET'S, LET'S START TURNING OUR THOUGHT PROCESS AROUND. 
          WHAT, WHAT CAN WE DO TO KEEP THE POWER ON VERSUS WHAT SHOULD WE DO TO LOAD SHED AND TURN THE POWER OFF TO EMERGENCY SERVICES TO OUR NEIGHBORS OUT IN THE COMMUNITY? SO I WOULD 
          [01:40:01]
RI I'D REALLY LIKE TO SEE THAT THOUGHT PROCESS COME INTO CPSS FUTURE PLANNING ON WHAT MORE CAN WE DO? I MEAN, IF WE HAD ALL THE POWER PLANTS ON A HUNDRED PERCENT, WOULD WE HAVE BEEN ABLE TO KEEP UP WITH THE DEMAND FOR SAN ANTONIO AND THE SURROUNDING SERVICE AREAS? I DON'T KNOW, DON'T KNOW THE ANSWER TO THAT QUESTION, BUT THAT IS SOMETHING I THINK WE NEED TO BE LOOKING AT. 
          UM, THE CITY, I, I, I KNOW THERE WAS A LOT SAID ABOUT CITY RESPONSES. 
          UM, YOU KNOW, OUR SYSTEMS WERE OVERLOADED. 
          I THINK BOTH THE CITY C P S AND SAWS, THE PEOPLE OUT ON THE GROUND WERE DOING THE BEST THEY COULD WITH WHAT THEY HAD. 
          UM, BUT I THINK THE CITY SHOULD HAVE TAKEN, UH, TAKEN A LARGER ROLE AND A MORE PROACTIVE ROLE TO COORDINATE THE COMMUNICATION ASPECTS IN GETTING THE RIGHT PEOPLE IN THE E O C. 
          IN FACT, I PUT IN A C C R AHEAD OF THIS REPORT BECAUSE WE DON'T NEED TO WAIT ON THIS PARTICULAR ONE. 
          UH, AS WHAT GENERAL RICE WAS TALKING ABOUT, GETTING THE RIGHT PEOPLE IN THAT E O C TO MAKE THOSE CRITICAL DECISIONS. 
          YOU GOT TO MAKE THOSE DECISIONS IN THAT CENTRALIZED CONTROL. 
          AND THEN THE, THE DECENTRALIZED EXECUTION, NOT JUST SOMEBODY THAT TAKES DOWN, YOU KNOW, INFORMATION AND THEN HAS TO CALL SOMEWHERE ELSE TO GET APPROVAL OR AUTHORITY TO MAKE THOSE CHANGES. 
          THAT'S NOT WHAT THAT C C R IS SAYING. 
          IT'S SAYING HAVE THAT DECISION MAKER IN THAT E O C SO THAT THE RIGHT PEOPLE CAN MAKE THE RIGHT DECISIONS IN A COORDINATED EFFORT FOR THE SERVICE AREAS. 
          NOT, AND REMEMBER, THIS IS NOT JUST SAN ANTONIO. 
          WE'RE TALKING ABOUT. 
          WE SERVICE A LARGER AREA AROUND SAN ANTONIO. 
          SO WE ALSO NEED TO LOOK AT THE, THE REQUIREMENTS OUTSIDE OF THE CITY BORDER BECAUSE WE DO HAVE CUSTOMERS OUT THERE AS WELL. 
          UH, GOOD PAYING CUSTOMERS. 
          SO, UH, WE NEED TO TAKE THEM INTO ACCOUNT AS WELL. 
          I DON'T KNOW WHAT SHAPE, FORM, OR FASHION THAT THE COUNTY HAS A ROLE IN THIS DECISION MAKING PROCESS. 
          THERE'S BEEN SOME COMMENTS FROM THEM AS WELL THAT, YOU KNOW, HEY, THE CITY TOOK CARE OF THE CITY, BUT NOT THE COUNTY AND SURROUNDING AREAS. 
          SO ALL OF THOSE DISCUSSIONS NEED TO BE TAKE PLACE. 
          BUT AGAIN, TO ME, YOU GOT TO HAVE THE RIGHT PEOPLE IN THAT CENTRAL LOCATION TO MAKE THE RIGHT DECISIONS, COORDINATED DECISIONS, AND THEN EXECUTE 'EM BY THEIR CONTROL CENTERS, WHEREVER THOSE THINGS ARE. 
          SO, UM, I, I, I WOULD, UM, THOSE ARE THE THREE MAIN TOPICS THAT I'VE HAD SINCE WE BEGAN THIS PROCESS. 
          I THINK A LOT OF THESE RECOMMENDATIONS WILL, WILL WORK OUR WAY TO THAT. 
          AND I'M EXCITED. 
          AND, UM, LOOKING FORWARD TO THAT. 
          WE, WE'VE GOT A BUDGET PROCESS STARTING TOMORROW FOR THE CITY. 
          YOU KNOW, I DON'T KNOW HOW THAT'S GONNA PLAY INTO THIS. 
          C P S AND SAWS HAS FUTURE BUDGETS COMING UP THAT HOW IS THIS GONNA PLAY INTO THE, THEIR BUDGETS AS WELL? AND I, I REALLY LIKE THE IDEA THAT YOU HAVE ERIC ABOUT COMING UP HERE AND LISTING THESE THINGS OUT ABOUT WHAT THESE RECOMMENDATIONS ARE, HOW IT AFFECTS EACH ORGANIZATION. 
          ARE THEY GONNA BE IMPLEMENTED, WHEN THEY'RE GONNA BE IMPLEMENTED, AND HOW MUCH IS THAT GONNA COST US? YOU KNOW, WE MIGHT DECIDE, WELL, THAT'S TOO EXPENSIVE, WE CAN'T DO THAT, BUT HERE'S A WORKAROUND THAT WE CAN GET TO THE SAME RESULT. 
          SO I'M NOT LOOKING AT THIS AS A, AS A, A GO BY OR, UM, YOU HAVE TO DO EXACTLY EVERY ONE OF THESE RECOMMENDATIONS. 
          I THINK Y'ALL NEED TO GO BACK, TAKE A LOOK AT ALL THOSE AND THEN FORMULATE THOSE RESPONSES ON. 
          AGAIN, IS THIS EVEN POSSIBLE? WHEN CAN WE GET IT DONE? AND HOW MUCH IS IT GONNA COST? BECAUSE YOU'RE NOT PAYING FOR IT INDIVIDUALLY. 
          THE RATE PAYERS OUT THERE ARE PAYING FOR IT, AND WE NEED TO TAKE THIS TO THEM AS WELL TO GET THEIR INPUT ON THEIR, WHAT THEY'RE WILLING TO DO, THAT THEY'RE NOT GONNA, THEY'RE NOT GONNA SAY, HEY, DO THE WHOLE ENCHILADA BECAUSE IT'S GONNA COST US BILLIONS TO DO ALL THESE RECOMMENDATIONS. 
          WE NEED TO GET THIS PLAN OUT AND GET INPUT FROM THEM AS WELL. 
          I KNOW IT'S ON THE WEBSITE AND ALL THAT, BUT I WOULD LIKE ALSO FOR SOMEONE TO COME INTO THE COUNCIL DISTRICTS AND HAVE INDIVIDUAL BRIEFINGS ON THIS, ONCE WE GET THIS ALL FORMULATED SAYING, HERE'S OUR RECOMMENDATIONS. 
          WHAT DO YOU THINK? 'CAUSE AT THE END OF THE DAY, THEY'RE GONNA HAVE TO PAY FOR IT. 
          YES, YOU INDIVIDUALLY ARE GONNA HAVE TO PAY FOR IT THAT ARE, ARE RATE 
          [01:45:01]
PAYERS TO THESE ENTITIES AND TO THE CITY. 
          SO, UH, LET'S, LET'S, LET'S FLESH THIS OUT EVEN MORE, AND LET'S GET THIS OUT TO THE CITY AND TO OTHER CUSTOMERS OUT THERE. 
          REMEMBER WE GOT CUSTOMERS OUTSIDE OF THE CITY LIMITS AND GET THEIR INPUT ON THIS AS WELL. 
          SO JUST WANTED TO GO OVER SOME OF THOSE HIGHLIGHTS FOR THOSE THREE ORGANIZATIONS THAT I'VE, UM, I THANK THE COMMITTEE AGAIN, MY COLLEAGUES AS WELL AS Y'ALL BEING ON THAT COMMITTEE. 
          IT WAS GREAT. 
          VERY GOOD COOPERATION FROM EVERY, ALL THREE ORGANIZATIONS THAT WE WERE FOCUSING IN ON. 
          SO THANK Y'ALL VERY MUCH FOR WHAT Y'ALL HAVE DONE. 
          I LOOK FORWARD TO WORKING WITH Y'ALL IN THE FUTURE ON HOW WE'RE GONNA GET THERE AND HOW WE'RE GONNA GET THESE RECOMMENDATIONS IMPLEMENTED. 
          THANK Y'ALL VERY MUCH. 
          THANK YOU. 
          COUNCIL MEMBER PERRY. 
          COUNCIL MEMBER SANDOVAL. 
          I THANK YOU, MAYOR. 
          UH, BEFORE I GO INTO SOME SPECIFIC COMMENTS, I, I ALSO WANNA LAY THE GROUNDWORK ABOUT WHAT WE EXPERIENCED. 
          UH, SO IN FEBRUARY, WE HAD PROBABLY THE COLDEST WEATHER THAT MANY OF US HAVE EXPERIENCED IN OUR LIFETIME IN SAN ANTONIO. 
          AND FOR THE FIRST TIME, RESIDENTS ACROSS THE CITY, UH, FOUND THEMSELVES WITH WITHOUT POWER AND WITHOUT A SAFE PLACE TO GO, OR EVEN A SAFE WAY TO GET THERE IF THEY'D HAD IT. 
          AND RESIDENTS ASKED QUESTIONS THAT WE WEREN'T PREPARED TO ANSWER, SUCH AS, HOW DO I ADMINISTER AN INSULIN SHOT IN THE DARK? UH, WHAT DO I DO IF MY OXYGEN SUPPLY RUNS OUT, AND WHAT AM I GOING TO DO WITHOUT WATER? OR WHERE AM I GOING TO GET IT DURING AND IMMEDIATELY AFTER THE STORM, THERE WERE COMMUNITY LEADERS AND CONCERNED RESIDENTS FROM ACROSS SAN ANTONIO THAT ORGANIZED EMERGENCY RELIEF EFFORTS TO PROTECT THE MOST VULNERABLE RESIDENTS IN OUR COMMUNITY. 
          THEY ORGANIZED FOOD AND WATER DISTRIBUTIONS. 
          THEY DELIVERED HOT MEALS AND BLANKETS TO SENIOR LIVING COMMUNITIES. 
          AND THEY EVEN PROVIDED DIRECT CASH ASSISTANCE TO MANY FAMILIES THROUGH MUTUAL AID PROGRAMS. AND IN MANY CASES, COMMUNITY-BASED GROUPS WERE THE FIRST TO IDENTIFY AND TO RESPOND TO EMERGENCY SITUATIONS INVOLVING OUR ELDERLY POPULATION, OUR HOME BOUND POPULATION, OUR HOMELESS POPULATION, AND OUR DIGITALLY DISCONNECTED RESIDENTS. 
          THOSE RESIDENTS WHO STEPPED UP DEMONSTRATED COURAGE, SELFLESSNESS, AND A DEEP COMMITMENT TO THE COLLECTIVE WELLBEING OF SAN ANTONIO. 
          AND I WANNA THANK ALL OF THOSE RESIDENTS WHO DID THAT WORK FOR US. 
          HOWEVER, THE PUBLIC'S FAITH IN THEIR LOCAL INSTITUTIONS WAS SHAKEN BECAUSE OF OUR FAILURE TO ADEQUATELY RESPOND, TO PROVIDE TIMELY INFORMATION, AND TO QUICKLY MOBILIZE RESOURCES IN A TIME OF NEED. 
          THERE WERE CALLS FOR TRANSPARENCY AND ACCOUNTABILITY, AND FOR EVERY STORY OF HEROISM AND SELFLESSNESS DISPLAYED IN RESPONSE TO THE STORM, THERE WERE ALSO QUESTIONS THAT WERE LEFT UNANSWERED AS TO WHY WE WERE NOT BETTER PREPARED TO HANDLE THIS CRISIS. 
          MY GOAL IN SERVING ON THIS COMMITTEE WAS TO DO WHATEVER WAS NEEDED TO ENSURE OUR COMMUNITY IS SAFE AND FEEL SAFE IN TIMES OF CRISIS, AND TO HELP RESTORE THEIR FAITH IN THEIR LOCAL INSTITUTIONS. 
          I WAS HONORED TO SERVE WITH MY COLLEAGUES, CHAIRMAN WILLIAMS, LISA TATUM, AND GENERAL RICE. 
          AS WE DEVELOPED THE REPORT, I WANTED TO ENSURE THAT WE HAD SOMETHING TO BRING TO COUNCIL BEFORE BUDGET DEVELOPMENT WAS IN FULL SWING. 
          SO THANK YOU CHAIR REED FOR THE TIMELINE THAT, THAT YOU GAVE US. 
          UH, WE DID RECEIVE HUNDREDS OF PUBLIC COMMENTS. 
          THOSE ALSO FORMED PART OF THE REPORT, AND WE DID OUR DR OUR BEST TO ADDRESS THOSE THROUGH THE QUESTIONS THAT WE ASKED OF THE UTILITIES. 
          UM, AS I MENTIONED, WE HAVE THINGS THAT HAPPENED THAT WE'VE NEVER SEEN IN OUR LIFETIME HERE IN SAN ANTONIO, UH, IN TERMS OF THE COLD WEATHER AND ALSO THE LOSS OF POWER. 
          C P S, YOU AND YOUR ORGANIZATION HAVE A LONG BEEN THE BEACON OF RELIABILITY IN SAN ANTONIO. 
          AND I DON'T THINK ANYBODY COULD SAY, ANYBODY COULD SAY C P S WASN'T ONE OF THE MOST RELIABLE SERVICES IN, IN SAN ANTONIO. 
          UH, YOU HAVE A REPUTA A STERLING REPUTATION FOR THAT. 
          I WANNA BE CLEAR THAT WHAT WE EXPERIENCED WASN'T A LACK OF RELIABILITY FROM C P SS, BUT A LACK OF RESILIENCE. 
          THIS WAS AN UNPLANNED EVENT, AND THAT'S A DIFFERENT, THAT'S A DIFFERENT PILLAR OR A DIFFERENT SKILL OR VALUE THAT WE NEED 
          [01:50:01]
TO BUILD UPON IN OUR UTIL IN ALL OF OUR UTIL IN BOTH OF OUR UTILITIES. 
          SO I, I WANT TO STILL COMMEND YOU FOR THE EXTREME RELIABILITY. 
          YOU NORMALLY SHOW YOU HAVE PLANNED OUTAGES, YOU PREPARE FOR THEM, YOUR TEAMS ARE READY TO GO. 
          THIS WAS NOT THAT TYPE OF EVENT. 
          SO LET'S, LET'S BE CLEAR, UH, ABOUT THAT. 
          IN TERMS OF COMMUNICATIONS, YOU HAVE ONGOING COMMUNICATIONS. 
          THIS WAS DIFFERENT. 
          IT WAS, IT WAS DIFFERENT. 
          THERE'S, I DON'T BELIEVE THERE'S A PROTOCOL FOR THIS TYPE OF EVENT, AND YOU USED YOUR NORMAL PROTOCOLS AS, AS YOU NORMALLY WOULD. 
          IT JUST DIDN'T PER PERFECTLY WORK IN THIS TYPE OF CIRCUMSTANCE. 
          AND JUST AS FAITH HAS BEEN SHAKEN IN ALL OF OUR INSTITUTIONS, THE SAME THING HAS HAPPENED WITH C P S. 
          AND I WANT YOU TO KNOW THAT AS A MEMBER OF THIS COMMITTEE AND AS A MEMBER OF THIS COUNCIL, I WANT TO WORK TO RESTORE THAT FAITH, NOT JUST IN YOU, BUT IN OUR AGENCIES, UH, IN OUR AGENCY AS WELL. 
          UM, THERE'S A COUPLE THINGS I WANNA HIGHLIGHT ABOUT THAT COORDINATION, EVEN THOUGH WE STARTED, WELL, WE STARTED WITH COLD WEATHER THAT PROGRESSED INTO A POWER OUTAGE. 
          THAT WAS TO A GREAT EXTENT OUTSIDE, TO SOME EXTENT OUTSIDE OF OUR CONTROL, RIGHT? BECAUSE OF THE, OF THE LOAD SHED DEMAND. 
          UH, EVEN THOUGH THAT AFFECTED YOUR UTILITY LINES, THAT AFFECTED ALL OF OUR COMMUNITY. 
          AND I THINK IT WAS THE VERY DIFFICULT THAT YOU WERE THE SOLE FOR MOMENT. 
          YOU WERE THE SOLE SPOKESPERSON ON THAT WHEN IT WAS REALLY A COMMUNITY-WIDE DISASTER THAT WE WERE FEELING, UH, ONE OF THE RECOMMEND THE RECOMMENDATIONS THAT WE HAVE MADE IN OUR DOCUMENT ABOUT COORDINATED, UH, COMMUNICATIONS SPEAKS TO THAT WE REALLY NEED TO HAVE THE FULL LEADERSHIP OF THE CITY SPEAKING AT A MOMENT LIKE THAT SO THAT WE LOOK UNIFIED AND WE'RE ABLE TO REALLY, UM, INFORM THE PUBLIC AND, UH, AND NOT MAKE IT NOT LOOK FRAGMENTED. 
          THAT IS ALSO TERRIBLE FOR, FOR PUBLIC CONFIDENCE. 
          UM, I WANTED TO, UM, JUST TO, TO HIGHLIGHT, UH, AS AN ASIDE THAT CHAIRMAN REID DISCUSSED THE LIMITATIONS WITHIN OUR REGULATORY STRUCTURE. 
          SO, AS MUCH AS I WOULD LIKE TO SAY, THESE ARE THE EXACT THINGS WE NEED TO DO, SO THAT WE NEVER HAVE ONE OF THESE AGAIN, AS LONG AS WE ARE WITHIN THAT REGULATORY STRUCTURE, THAT MAY HAPPEN AGAIN, RIGHT? WE MAY GET A LOAD SHED ORDER AGAIN. 
          SO I, I JUST WANT EVERYONE TO BE CON AWARE OF THAT. 
          BUT THERE ARE STILL MANY THINGS WE CAN DO LOCALLY TO BE PREPARED SO THAT IT'S, IT'S NOT SO ROUGH WHEN THE DOMINOES DO FALL. 
          I'M GOING TO ADD ON TO RECOMMENDATION 10 THAT WAS PRESENTED, UH, BY GENERAL RICE, THE E O C RECOMMENDATION REGARDING TRAINING FOR DYNAMIC AND CHANGING CONDITIONS. 
          WHAT WE SAW IN FEBRUARY WASN'T JUST A WINTER STORM, IT'S WHAT WE CALL A CASCADING DISASTER. 
          THAT IS, WE HAD ONE MAJOR DISRUPTION IN THIS CASE, WEATHER THAT RESULTED IN DISRUPTIONS TO OTHER INFRASTRUCTURE, DIRECT AND INDIRECT, UH, TO OTHER INFRASTRUCTURE, ELECTRICITY, WATER, IT COULD HAVE, YOU KNOW, DISRUPTED SUBSEQUENT INFRASTRUCTURE AS WELL. 
          THE POLICY IS STILL BEING DEVELOPED ON HOW BEST TO GOVERN AROUND THE RISK OF A CASCADING DISASTER. 
          AND EVEN THE SCIENCE IS STILL OUT ON HOW BEST TO MODEL THESE SCENARIOS AND PREPARE FOR THEM. 
          NONETHELESS, AS THE CLIMATE CON CHANGING CLIMATE CONTINUES TO PROMISE MORE EXTREME WEATHER, AND AS OUR MANMADE SYSTEMS ARE MORE AND MORE INTERCONNECTED, OUR RISK FOR THESE TYPES OF DISASTERS INCREASES. 
          IN FACT, I DON'T BELIEVE THERE WILL BE A FUTURE DISASTER THAT WILL NOT CASCADE AND WILL NOT TIP OTHER DOMINOES OFF. 
          SO AS A COMMUNITY, WE HAVE TO BE PREPARED FOR DISASTERS, BUT WE HAVE TO, LIKE THE GENERAL SAID, BE PREPARED TO ACT EFFECTIVELY ACROSS SECTORS, ACROSS AGENCIES BEFORE THE DOMINOES BEGAN TO FALL. 
          THERE'S AN INFINITE AMOUNT OF COMBINATIONS IN WHICH THESE DISASTERS COULD PLAY OUT. 
          WE CANNOT POSSIBLY HAVE A PLAN FOR EVERY SINGLE ONE. 
          SO I BELIEVE ONE OF THE BEST THINGS THAT WE CAN DO IS TO DO A VULNERABILITY ANALYSIS LIKE COUNCILMAN ELIAS HAS OFTEN, UH, RECOMMENDED. 
          AND THAT IS, WHAT ARE THE VULNERABILITIES IN OUR INFRASTRUCTURE SYSTEMS TO DISRUPTIVE EVENTS, AND HOW DO WE MITIGATE THOSE VULNERABILITIES? WHAT ARE THE INTERRELATIONSHIPS BETWEEN OUR SYSTEMS? AS YOU HAD A VERY GREAT EXPERIENCE LEARNING BETWEEN THE ELECTRICITY AND THE WATER SYSTEMS, RIGHT? ONE 
          [01:55:01]
IS THE BIGGEST CUSTOMER OF THE OTHER. 
          SO THEY ARE INTRICATELY INTERCONNECTED, AND WE HAVE TO BE WELL AWARE OF THAT, HOW WE INTERCONNECT WITH HEALTH SYSTEMS, THE TELECOM SYSTEMS IN CASES OF A DISASTER. 
          AND WE ALSO HAVE TO DEVELOP IN OUR COMMUNITY THE RESILIENCY TO ABSORB THESE SHOCKS AND TO RECOVER FROM THEM QUICKLY. 
          AND THAT IS DEFINITELY SOMETHING THAT WE DID NOT HAVE THIS TIME AROUND. 
          THERE ARE CITIES ACROSS THE US WHO ARE UNDERTAKING THESE TYPES OF ASSESSMENTS. 
          THERE ARE SOME LEVEL OF MODELS FOR THOSE, AND THERE ARE ALSO CITIES ACROSS TEXAS WHO NOW HAVE ON THEIR STAFF RESILIENCY OFFICERS. 
          IN FACT, I BELIEVE WE'RE ONE OF, OF THE ONLY MAJOR CITIES THAT AT THIS POINT DOES IT. 
          SO I, I WANTED TO POSE THIS IN ADVANCE OF TOMORROW'S, UH, BUDGET GOAL SETTING SESSION, UH, TO PUT THAT ON THE TABLE AS A CONSIDERATION. 
          I WANT TO THANK AGAIN, THE MEMBERS OF THE COMMITTEE, THE MEMBERS OF THE COMMUNITY THAT HELPED ALL OF ALL OUR VULNERABLE RESIDENTS AND TO MY COLLEAGUES. 
          I LOOK FORWARD TO HEARING YOUR COMMENTS. 
          THANK YOU. 
          COUNCIL MEMBER SANDOVAL. 
          COUNCIL MEMBER PIAS. 
          YEAH, AND I, I, I DO THINK THAT, UM, GETTING A FULL-TIME RESILIENCY OFFICER ON BOARD AT COSA IS, IS GONNA BE SOMETHING THAT WE HAVE TO DO. 
          I MEAN, IN THE ABSENCE OF THAT, ERIC, BEFORE YOU SAY IT, UM, I THINK YOU'RE OUR RESILIENCY OFFICER. 
          I MEAN, I THINK THAT'S THE FUNCTION OF THE C E O OF THIS ORGANIZATION. 
          AND, UH, BUT I, I DO THINK THAT, YOU KNOW, WE NEED TO BRING A SUBJECT MATTER EXPERT INTO, UM, TALK THAT LANGUAGE EVERY SINGLE DAY. 
          AND, UH, WE, AND WE'VE TALKED ABOUT THAT BEFORE. 
          I I WANNA REMIND EVERYBODY BEFORE I, BEFORE I ASK PAULA AND, AND, UM, UM, MR. PUENTE, SOME QUESTIONS. 
          UH, BETWEEN SAWS AND C P S ENERGY, THERE ARE ABOUT 5,000 EMPLOYEES, AND EVERY SINGLE ONE OF 'EM IS A SAN ANTONIAN, SERVING SAN ANTONIANS. 
          EVERY SINGLE PERSON WHO WORKS AT THESE COMPANIES, AND HERE, YOU KNOW, THE 12,000 PLUS PEOPLE HERE AT THE CITY OF SAN ANTONIO, THEY LIVE IN THE NEIGHBORHOODS OF THE PEOPLE WHO ARE UPSET TODAY OVER WHAT HAPPENED IN FEBRUARY. 
          UH, AND THEY SEND THEIR KIDS TO THE SAME SCHOOLS. 
          THEY DRIVE ON THE SAME ROADS, AND THEY ALSO HAD THEIR FAMILIES FREEZING AND SCARED AND ANGRY. 
          UM, YOU KNOW, AND THEY STEPPED UP AND RESPONDED. 
          THEY ALL WENT TO WORK AND LEFT THEIR FAMILIES AT HOME TO MAKE SURE THAT OUR FAMILIES WERE TAKEN CARE OF. 
          THAT SHOULD NEVER BE FORGOTTEN. 
          LEADERSHIP AT SAWS AND C P S, YOU GUYS ARE NOT THIS SHADOWY CABAL OF PEOPLE, YOU KNOW, LIVING IN ANOTHER STATE, JUST TRYING TO TURN A PROFIT AND, YOU KNOW, FIGURING OUT WAYS TO MAKE THINGS CHEAPER SO THAT YOU CAN DELIVER MORE PROFIT TO, YOU KNOW, INSTITUTIONAL INVESTORS IN NEW YORK AND ABROAD. 
          RIGHT? YOU GUYS ARE WORKING ON MAKING SURE THAT SAN ANTONIO CAN THRIVE IN THE FACE OF CHALLENGES. 
          I GET IT. 
          AND THAT'S RECOGNIZED AND I SEE YOUR WORK. 
          UH, AND SO I PREFACE MY COMMENTS, UH, WITH THE HOPES THAT YOU'LL TAKE THAT MESSAGE BACK TO THE PEOPLE WHO WORK FOR YOU, WHO ARE ALSO OUR CONSTITUENTS. 
          UH, AND, UH, WE, WE, WE LOVE THEM TOO, AND WE CARE ABOUT THEM ALSO. 
          AND, AND WE, WE HONOR THEIR WORK AND, UH, THEY'RE PUTTING, UM, US BEFORE THEIR OWN FAMILIES OFTENTIMES. 
          SO WITH THAT SAID, UM, REED WILLIAMS TOLD US, YOU GOTTA CHECK YOUR CITY COUNCIL HAT, YOU KNOW, AT THE DOOR. 
          AND YOU, YOU GOTTA BE AS OBJECTIVE AS POSSIBLE. 
          AND, UM, I ALWAYS DO WHATEVER REED WILLIAMS WANTS ME TO DO, BUT, UH, 'CAUSE HE'S ALMOST ALWAYS RIGHT. 
          UH, BUT IN THIS INSTANCE, REED, IT WAS IMPOSSIBLE FOR ME TO DO THAT. 
          UH, OBJECTIVITY IS SOMETHING I STRIVED FOR, BUT YOU HAVE TO REMEMBER, MY WIFE AND MY KIDS WERE TERRIFIED AND THEY WERE HURTING TOO. 
          AND, UM, MY MOM AND MY DAD WERE STUCK AT HOME, AND MY DAD HURT HIMSELF DURING THE STORM, AND WE COULDN'T TAKE HIM TO THE HOSPITAL. 
          MY MOM RUNS THE BATTERED WOMEN AND CHILDREN'S SHELTER, AND SHE WAS TERRIFIED FOR THE WOMEN AND KIDS AND HER STAFF WHO WERE THERE. 
          AND SO, UM, REALLY HARD TO BE AS OBJECTIVE AS POSSIBLE, AS OBJECTIVE AS I PROBABLY NEEDED TO BE. 
          BUT I TRIED. 
          AND, UM, WITH THAT I KEPT REMINDING MYSELF OF WHAT OUR JOB WAS ON THIS COMMITTEE, AND OUR JOB WAS TO ASK THE DIFFICULT QUESTIONS. 
          I THINK WE DID THAT. 
          UM, IN FACT, PAULA AND, AND ROBERT AND BEN GO AND, AND ERIC, I THINK, YOU KNOW, OUR QUESTIONS WERE, WERE UNCOMFORTABLE AT MANY TIMES BECAUSE WE HAD TO BE, UH, WE, WE WERE ASKING YOU TO BE VULNERABLE ENOUGH TO BE VULNERABLE, UH, TO THE, TO SHOWING US THE WARTS AND THE HAIRS THAT WERE, YOU KNOW, JUST UNFORTUNATELY THERE. 
          UM, AND WE ALSO, UM, OUR TASK APPOINTED TO THE MAYOR WAS ALSO TO DISCOVER WHAT WENT WRONG, UH, AND TO, UH, THEN TAKE THAT DISCOVERY AND MAKE SOME RECOMMENDATIONS, AND THEN TO COMMUNICATE THOSE RECOMMENDATIONS TO THE GENERAL PUBLIC IN A WAY THAT THEY WILL UNDERSTAND IT. 
          UM, AND SO ONE OF MY CHALLENGES WAS UNDERSTANDING THE LANGUAGE OF UTILITIES, UH, AND TRYING TO, I MEAN, THERE'S A LOT OF ACRONYMS, 
          [02:00:01]
UH, AND THERE'S A LOT OF REALLY TECHNICAL DATA. 
          AND, UM, UH, I'LL BE, I'LL BE FRANK WITH YOU, WE TAKE YOU ALL FOR GRANTED IN MANY INSTANCES. 
          UM, AND MOST SAN ANTONIANS, THEY SAY, AH, WHATEVER, I COULD PROBABLY RUN A UTILITY, BUT THEY CAN'T , UH, AND NO SOONER THAN THEY CAN DO BRAIN SURGERY. 
          UH, THIS IS REALLY, UH, A COMPLEX THING THAT YOU GUYS WORK ON, AND I RECOGNIZE THAT TOO. 
          NOW, WHAT WAS NOT MY JOB AND WHAT WAS NOT THE JOB OF MY PARTNERS ON THIS COMMITTEE, UH, WAS TO PROVIDE COVER FOR C P S OR SAWS OR, UM, THE CITY. 
          UH, OUR JOB WAS ALSO NOT TO PROSECUTE, UH, C P SS SAWS OF THE CITY. 
          OUR JOB WAS TO GO IN THERE, GET THE FACTS, AND REPORT OUT, AND MAKE SOME RECOMMENDATIONS. 
          I THINK WE'VE ACCOMPLISHED THAT AND THROUGH THIS, UM, HIGH CALIBER INVESTIGATION WITH THE HELP OF PROFESSIONALS WHO KNOW WHAT THEY'RE TALKING ABOUT, UM, WE CONDUCTED A THOROUGH ANALYSIS. 
          THAT THOROUGH ANALYSIS IS GONNA BE READ BY A LOT OF PEOPLE. 
          I'M PROUD OF THE PRODUCT. 
          UM, THAT WAS, THAT WAS PUT TOGETHER. 
          LISA TATUM, YOU IN PARTICULAR, UH, DID A LOT OF THE, THE HEAVY LIFTING TOWARDS THE END BY HELPING US COMPILE ALL OF THIS AND PUT IT INTO ONE FORM THAT REALLY CAPTURED OUR VOICE. 
          UM, AND I'M, I'M PROUD OF THE DOCUMENT. 
          I RECOGNIZE THAT THERE'S GONNA BE A LOT OF PEOPLE OUT THERE WHO AREN'T EVEN GONNA BE READING IT, AND WHO ARE JUST COMFORTABLE ENOUGH WITH THEIR OWN, UH, CONCLUSIONS THAT THEY'RE WALKING AROUND WITH. 
          AND MANY OF THEM ARE RIGHT, THANKFULLY, BUT THERE'S A LOT OF CONCLUSIONS OUT THERE THAT PEOPLE HARBOR THAT ARE WRONG, RIGHT? AND THERE'S FOLKS OUT THERE THAT MAKE A HEALTHY LIVING BY SPREADING REALLY, REALLY JUICY MISINFORMATION. 
          RIGHT? AND, UM, WITHOUT NAMING NAMES, WE GOT A LOT OF OPINION MONGERS OUT ON THE RADIO STATIONS AND IN TV ON THE INTERNET. 
          UM, WHO, PAULA, AND THIS IS WHERE I'M GONNA CALL YOU UP HERE, PAULA, UM, TO, UM, TO CROSS-EXAMINE YOU. 
          UH, AND I'M, AND I'M SURE YOU'VE SAT FOR DEPOSITIONS IN THE PAST, AND THESE ARE TRUE OR FALSE QUESTIONS. 
          SO, UH, TRUE OR FALSE, WE EXPERIENCED THIS CRISIS BECAUSE C P S CLOSED DOWN A COAL PLANT. 
          OH, . 
          THE COAL PLANT. 
          UM, THE COAL PLANT, YOU'RE, YOU'RE TALKING ABOUT DAILY THAT WE CLOSED IN 2018, UH, PROBABLY WOULD'VE BEEN HELPFUL, BUT WOULD NOT HAVE STOPPED WHAT, WHAT WE EXPERIENCED AT A STATE LEVEL, WHEN YOU HAVE TO LOOK AT WHAT HAPPENED, THERE WERE 10 TENS OF THOUSANDS OF MEGAWATTS OF CAPACITY THAT WERE NOT AVAILABLE DURING THE EVENT. 
          SO SPRUCE AND I MEAN, EXCUSE ME, DEALING ITSELF WOULD'VE NOT HAVE STOPPED THAT NO MATTER HOW MUCH PROOF TO THE CONTRARY THAT WE GIVE TO PEOPLE, UM, YOU KNOW, THEY'RE NOT GONNA BELIEVE THE NEXT ANSWER, UH, TO THIS QUESTION, WHICH IS BECAUSE C P S SOURCES SOME OF ITS ENERGY FROM WIND AND SOLAR GENERATORS. 
          THIS IS WHAT CAUSED THE CRISIS. 
          TRUE OR FALSE? FALSE. 
          UM, LOOK, I THINK AGAIN, UH, THERE IS NO, THERE WAS NO TECHNOLOGY THAT WAS PERFECT AT ALL. 
          WE KNOW THOUGH, THE OPTIMIZATION WE GET FROM RENEWABLES REALLY HAPPENS DURING THE SUMMER. 
          UM, YOU NEED, YOU NEED CLEAR SKIES. 
          YOU DON'T NEED CLOUDS YOU TO OPTIMIZE WIND AND SOLAR, BUT WHAT YOU LOVE ABOUT IT, EVEN MORE SO IS IT'S NOT EMITTING, IT'S CLEAN. 
          WE KNOW WHEN WE GET TO THE WINTER, IN, IN SOME CASES, IT WASN'T THAT IT WAS COLD, IT WAS BECAUSE IT WAS CLOUDY. 
          AND WE KNOW THAT. 
          AND, AND SO THE COMMITTEE REPORT SHOWS THAT YOU DON'T EXPECT TO GET A LOT OF RENEWABLE POWER DURING THE WINTER. 
          AND SO THAT DID NOT CAUSE IT, IT WASN'T THAT WE WERE BANKING ON IT. 
          DID WE HAVE PROBLEMS WITH THOSE? YES, BUT THEY WERE NOT THE CONTRIBUTORS THAT WOULD HAPPEN. 
          WE DIDN'T EXPECT THAT CAPACITY AS A STATE AND COMING AT IT FROM A DIFFERENT ANGLE. 
          UM, IF WE ONLY RELIED ON COAL, GAS, OR NUCLEAR SOURCES, NONE OF THIS WOULD'VE HAPPENED. 
          TRUE OR FALSE? NO, NOT TRUE. 
          UM, LOOK, AS, UH, AS COUNCILWOMAN SANDOVAL TALKED ABOUT THIS CASCADING EFFECT WE HAD WEATHER THAT AFFECTED THE ENERGY SYSTEMS, NOT JUST THE UTILITIES, BUT THE SOURCING OF COMMODITIES OF NATURAL GAS, UM, THAT THAT COMES OUT OF THE GROUND. 
          AND SO THE, THE SUPPLY CHAIN, NOT JUST IN ONE PART OF THE VALUE STREAM, BUT ALL THE WAY WAS AFFECTED, WE ALSO GOT AFFECTED THE, THE COMMUNICATION SYSTEMS AND THE TRANSPORTATION SYSTEMS. SO THERE WAS A VERY HARD ABILITY TO GET ANY FUEL IN TO, TO SAN ANTONIO AND ACROSS TEXAS. 
          AND SO THERE WAS, YOU COULDN'T JUST SAY THAT OVER, YOU KNOW, GAS, COAL, AND EVEN NUCLEAR COULD HAVE HANDLED THIS SO BY ITSELF. 
          SO ANOTHER THING THAT WE'VE HEARD, UM, WAS THAT NORTH SIDE NEIGHBORHOODS AND THE MORE AFFLUENT NEIGHBORHOODS WERE GIVEN PREFERENTIAL TREATMENT BY THE UTILITIES, AND THAT THEY GOT THEIR POWER BACK ON FIRST. 
          [02:05:01]
TRUE OR FALSE? FALSE. 
          UM, AS THE CHART, UM, SHOWED, AND, AND WE REALLY ENJOYED, UH, THE THOUGHT PROCESS THAT WE GOT FROM THE COMMITTEE, IT WAS HARD WORK. 
          I MEAN, NOT THAT, YOU KNOW, IT WAS EASY TO GO THROUGH THE DATA, BUT THE TEAM WENT THROUGH IT, AND WE, AND YOU SAW THE MAP THAT SHOWED IT WAS, IT WAS NOT SITUATED WHERE WE KEPT THE NORTH ON AND, AND THE SOUTH OFF AT ALL IN TRUE MANNER. 
          WHAT HAPPENS WHEN WE CREATE THE CIRCUITS, THEY GET BUILT BASED UPON HOW DEVELOPERS GO AND PUT OUT NEIGHBORHOODS. 
          AND IN SOME CASES, UH, PARTICULARLY IN THE LAST COUPLE OF DECADES OF DEVELOPMENT, THE DEVELOPMENT HAPPENED IN THE NORTH SIDE. 
          AND THERE ARE BIG CIRCUITS OUT THERE. 
          IN REALITY, WHEN WE WERE GIVEN BIG DEMANDS, WE WENT AFTER THE BIG CIRCUITS. 
          BUT WE DON'T TRACK CENSUS DATA. 
          WE DON'T TRACK ECONOMIC DATA. 
          WE DON'T LOOK AT ANYTHING LIKE THAT. 
          WE ARE AGNOSTICALLY LOOKING FOR WHAT'S THE MOST IMPORTANT THING TO KEEP THE GRID FROM COMPLETELY FAILING. 
          IT WAS A HORRIFIC EXPERIENCE FOR FIVE DAYS, BUT IF THE GRID HAD COMPLETELY FAILED, WE WOULD'VE BEEN DOWN FOR WEEKS, MAYBE MONTHS. 
          LAST ONE. 
          UM, CONVERSELY, NEIGHBORHOODS ON THE SOUTH SIDE AND, UH, THE EAST SIDE IN DISTRICTS, FOUR, TWO DISTRICTS, THREE DISTRICTS, ONE, UM, THOSE WERE GIVEN LESS PRIORITY. 
          IT'S A DIFFERENT WAY OF ASKING THE SAME QUESTION, BUT I JUST NEED TO KNOW, ARE THOSE LESS IMPORTANT TO YOU GUYS THAN THE NEIGHBORHOODS ON THE NORTH SIDE? ABSOLUTELY NOT. 
          OUR GOAL IS TO GET AND KEEP EVERYONE ON AGAIN. 
          WE ARE, WHEN WE'RE PUSHING POWER. 
          AND I ALWAYS SAY THAT, THAT ELECTRONS AND MOLECULES WILL LOVE EVERYONE WHEN WE PUSH 'EM MAY GO WHEREVER THEY GO. 
          BUT THERE WAS NO GEOGRAPHIC OR VIEW THAT WE WERE TRYING TO KEEP ONE CUSTOMER OFF OR ANOTHER. 
          HERE'S WHAT I, HERE'S WHAT I SAW. 
          I SAW THAT WE PUT TOGETHER, THE MAYOR VERY QUICKLY PUT TOGETHER A ZOOM CALL FOR ALL OF US. 
          AND, AND I KNOW MY TIME'S RUNNING, SO, UH, I'M FILIBUSTERING HERE. 
          UH, I, I KNOW THAT, UH, YOU, YOU PUT TOGETHER A ZOOM CALL FOR US VERY, VERY QUICKLY AT OUR REQUEST. 
          UM, ERIC AND, AND STAFF, YOU KNOW, ALL GOT TOGETHER. 
          SOMEHOW THEY WRANGLED, UH, ALL THESE PEOPLE UP ON THIS DAIS, AND WE GOT YOUR STAFF AND ROBERT'S STAFF TO BRIEF US. 
          I THINK THAT WAS A MIRACLE CONSIDERING NOBODY HAD ELECTRICITY. 
          HOW WE MANAGED TO GET THAT MANY PEOPLE ON ONE CALL AT THE EXACT SAME TIME TO TALK ABOUT THIS CRISIS, WHICH REALLY FOCUSED, PUTTING SHARP FOCUS FOR ME, THE FACT THAT ALL THIS TALK ABOUT COMMUNICATIONS, WHILE TOTALLY TRUE AND MERITED AND IMPORTANT, UM, IGNORES ONE IMPORTANT FACT. 
          YOU CAN'T TWEET INFORMATION. 
          YOU CAN'T PUT STUFF ON FACEBOOK. 
          YOU CAN'T MAKE DIRECT PHONE CALLS TO PEOPLE. 
          YOU CAN'T CALL THEIR MOBILE PHONES UNLESS THERE'S ELECTRICITY TO DO IT, RIGHT? AND SO, UH, I I THINK THAT, YOU KNOW, WE CAN TALK ABOUT, YOU KNOW, ALL THE DIFFERENT COMMUNICATION OPTIONS THAT WERE AVAILABLE TO US, BUT TO BE FAIR, THERE WERE NO COMMUNICATIONS. 
          IF THERE'S NO ELECTRICITY, I MEAN, SHORT OF GOING AND KNOCKING ON PEOPLE'S DOORS OR, YOU KNOW, UH, PUTTING THE BAT SIGNAL UP IN THE SKY, I, I REALLY DON'T KNOW WHAT ELSE WE COULD HAVE DONE. 
          AND I'M TRYING TO HEAR ANSWERS TO WHAT WE COULD HAVE DONE IN THE ABSENCE OF ELECTRICITY. 
          HAVE YOU GUYS TALKED THROUGH THAT? YES, WE HAVE. 
          AND WE ARE, WE ARE CHALLENGED TO FIGURE THAT OUT. 
          UM, AND, YOU KNOW, IN SOME CASES THERE WAS A THOUGHT ABOUT GOING TO THE TV STATIONS BECAUSE TV STATIONS HAVE BACKUP SYSTEMS AND THEY DID PRETTY WELL, BUT THEN THEY'RE, YOU KNOW, YOU CAN'T CUT YOUR TV ON. 
          UM, SO I THINK WHAT ONE THING WE ARE TRYING TO DO IS LOOK AT HOW TO DO MORE EDUCATION BEFORE THE EVENT, AND THEN THEN UPDATE THE INFORMATION THAT WE HAVE IN THE SYSTEM. 
          CAN WE TEXT, CAN WE TALK TO PEOPLE IN A MORE PREVENTATIVE MATTER, BUT IN THE MIDDLE OF NOT HAVING POWER? IT'S ALMOST IMPOSSIBLE TO FIGURE THAT OUT. 
          BUT IF WE CAN TELL PEOPLE TO GET READY, YOU KNOW, AHEAD OF TIME, WE CAN OPTIMIZE THAT TIME WHEN THEY DO HAVE COMMUNICATIONS. 
          THANK YOU SO MUCH. 
          AND I PROMISED I'D ASK ROBERT THE SAME QUESTIONS, AND I'LL JUST WAIT FOR MY NEXT TIME AROUND TO ASK HIM, UNLESS YOU'RE OKAY WITH HIM COMING UP AND JUST ANSWERING THE EXACT SAME TRUE OR FALSE QUESTIONS. 
          ARE, ARE, ARE YOU GOING THROUGH THE SAME, SAME FALSE. 
          UNLESS YOU CAN DO THAT, WITHOUT RE-ARTICULATING THE QUESTIONS, ROBERT, GO AHEAD. 
          OTHERWISE, WE'LL COME BACK TO YOU, MANNY. 
          UH, FIRST OFF, UM, UH, THANK YOU FOR YOUR COMMENTS ON BEHALF OF OUR EMPLOYEES. 
          UH, WE REALLY APPRECIATE THAT. 
          OFTENTIMES THEY FEEL THEY'RE IN A FISH TANK JUST GETTING SHOT AT. 
          SO IF YOU WANNA GO THROUGH YOUR QUESTIONS, I'LL, I'LL, UM, I'LL BE QUICK ABOUT IT. 
          SUPER SIMPLE. 
          ARE, ARE NEIGHBORHOODS POOR NEIGHBORHOODS PRIORITIZED OVER, YOU KNOW, LESS THAN, UH, WEALTHY NEIGHBORHOODS? UH, THEY ARE NOT, UH, AS A MATTER OF FACT, BECAUSE OUR CITY IS HIGHER IN ELEVATION ON THE NORTH SIDE, THOSE PARTICULAR NEIGHBORHOODS WE'RE HARDER TO GET WATER TO, HARDER TO GET PRESSURE TO BECAUSE OF THE WAY OUR SYSTEM IS BUILT. 
          HAD C P SS NOT RELIED ON WIND AND SOLAR AND RE YOU KNOW, RENEWABLES, UM, WOULD SAWS NOT HAVE HAD THESE PROBLEMS? UH, NO. 
          WE WOULD'VE HAD THE SAME PROBLEMS. OKAY. 
          THANKS. 
          THANKS, MA'AM. 
          THANK YOU. 
          THANK YOU. 
          COUNCIL MEMBER PIA, COUNCIL 
          [02:10:01]
MEMBER GRO, UH, THANK YOU. 
          THANK YOU, UH, TO THE COMMITTEE FOR YOUR SERVICE. 
          WE CAN GET INTO A DISCUSSION LATER. 
          COUNCILMAN PALAIS ABOUT PERCEPTION IN NORTH AND SOUTH, BUT RIGHT NOW I WANNA FOCUS ON THE RECOMMENDATIONS. 
          UM, SO I WANNA THANK YOU FOR YOUR SERVICE COMMITTEE. 
          YOU DID AN EXCELLENT JOB. 
          UH, INFORMATION IS KEY. 
          TRUST DEFINITELY WAS BROKEN. 
          UM, WHETHER, WHATEVER WE USE THE VERBIAGE, DISCONNECTED BREAKDOWN, FAILURE, WE HAVE A LOT OF REBUILDING TO DO WITH THE COMMUNITY. 
          AND, UM, I CAN JUST SAY MISSION DE LAGO, AND I KNOW THAT C P S KNOWS WHAT I'M TALKING ABOUT AND THEIR LOSS. 
          SO I AM A, I'M LOOKING FORWARD TO BEING PART OF HELPING TO REBUILD THAT TRUST WITH THE COMMUNITY. 
          UM, THE ONE THING I WANTED TO STRESS AND COUNCILWOMAN, UH, KABE HDA BROUGHT IT UP IS IN KIND OF KNOWING YOUR AUDIENCE AND UNDERSTANDING THAT A LOT OF PEOPLE IN THE SOUTHERN SECTOR FEEL A LOT OF MISTRUST. 
          THEY BELIEVE THAT PERCEPTION THAT THE NORTH STAYED ON AND THEY LOST THEIR POWER. 
          AND WHEN THE PERCEPTION IS THERE, IT'S REALLY HARD TO CHANGE IT. 
          SO HOW ARE WE GOING TO DO THAT? AND I THINK IT'S ABOUT COMMUNICATING WITH THEM ON THEIR LEVEL, UNDERSTANDING THAT IT MEANT A LOT WHEN THEIR REFRIGERATORS WENT OUT AND THE FOOD GOT SPOILED AND THEY HAVEN'T SEEN A REPLACEMENT UNDERSTANDING WHEN THOSE REBATES ARE COMING, UH, FOR THOSE OUTAGES. 
          AND I THINK WE CAN, WE CAN GET THAT DONE AND WE CAN DO THAT. 
          UM, 'CAUSE IT IS ABOUT RESILIENCY WHEN WE TALK ABOUT C P S RECOMMENDATION. 
          NUMBER FOUR, I WOULD LIKE TO SEE, UM, THAT IT IS THE JOB OF THE BOARD OF TRUSTEES TO KIND OF MANAGE SOME OF THAT DIRECTION. 
          I WOULD LIKE TO SEE THAT BOARD MOVED FROM FIVE TO SEVEN, SIMILAR TO THE SAS BOARD. 
          UM, AND I'M NOT SURE IF THAT'S INITIATED BY C P S OR THE COMMITTEE OF A C P S AND, UH, CITY COUNCIL TO GET THAT DONE. 
          BUT I WOULD LIKE TO SEE THAT DONE IN TERMS OF THE RECOMMENDATION, UH, ALSO WITH THE C P S RECOMMENDATIONS, WHEN WE TALK ABOUT THE SHIFT FROM NON-CRITICAL CUSTOMERS, THAT WE REALLY LOOK AT PUTTING SOME PARAMETERS ON THAT, BECAUSE I KNOW SOME PE WHAT WE NOTICED IS THAT EVERYBODY FELT LIKE THEY WERE A CRITICAL CUSTOMER AND EVERYBODY FELT LIKE THEY HAD A NEED TO HAVE THEIR POWER ON AND NOT THEIR, YOU KNOW, WHY WAS THEIR NEIGHBOR'S POWER ON AND THEY WEREN'T. 
          SO I THINK WE NEED TO LOOK AT THAT. 
          AND THAT WAS C P S RECOMMENDATION NUMBER SIX. 
          UM, THE OTHER THING ABOUT THE COMMUNICATION PROBLEM, UH, WE DO, WE PROBABLY NEED TO IDENTIFY WHO'S STILL USING LANDLINES. 
          AND I WAS A FORMER TEACHER, SO IT'S, WE CALLED IT A PHONE TREE. 
          SO WE MAY NEED TO GO BACK TO THAT AND SEE WHO THERE ARE, UH, CRITICAL PEOPLE IN THE NEIGHBORHOOD THAT CAN COMMUNICATE WITH THEIR NEIGHBORS. 
          THERE IS ALWAYS THAT NEIGHBOR, UH, THAT WILL WALK AROUND TO THEIR NEIGHBOR'S HOUSE AND KNOCK ON THAT DOOR. 
          AND MAYBE WE NEED TO IDENTIFY THEM IN ORDER, UH, TO GET THE MESSAGE OUT BECAUSE I THINK COMMUNICATION IS KEY WHEN WE MOVE ON TO, UM, C P S RECOMMENDATION EIGHT, UM, THE EMERGENCY COMMUNICATION PLAN AND READY SOUTH TEXAS, SOUTH TEXAS APP. 
          AND I DON'T KNOW WHO FROM C P S COULD TALK, HOW WAS THAT UTILIZED? UM, WITH THE READY SOUTH TEXAS APP, ARE WE LOOKING AT AN EXPANSION OF USING THE READY SOUTH TEXAS APP FOR COMMUNICATION? AND I'M SORRY, THAT WAS IN RECOMMENDATION NUMBER NINE, COUNCILMAN VILLA GRAND RUDY GARAM. 
          I'M THE CHIEF CUSTOMER AND STAKEHOLDER ENGAGEMENT OFFICER AT C P S ENERGY. 
          I THINK WE ARE IN A POSITION TO TAKE ALL, YOU KNOW, IDEAS THAT THE, THAT ANY MEMBER OF THE COMMUNITY HAS ON HOW TO REACH ANY HARD TO REACH CUSTOMER THAT, YOU KNOW, WE, WE WANNA USE, UH, ADD TOOLS TO THE TOOLBOX THAT WE ALREADY HAVE. 
          SO WHETHER IT'S, UH, THAT APP OR SOME OF THE WORK GOING ON AT THE STATE THAT WILL ALLOW US ACCESS TO TXDOT SYSTEMS, I THINK WE HAVE A LOT OF OPPORTUNITY AHEAD OF US TO UTILIZE, UH, ANY OF THESE FORUMS TO TRY TO GET TO OUR CUSTOMERS. 
          SO, UH, SO I LOOK FORWARD TO WORKING WITH YOUR OFFICE ON THAT. 
          YES, MA'AM. 
          YEAH, AND PART OF IT IS 'CAUSE ESPECIALLY WITH THE SENIORS, I DON'T WANT US TO RECREATE ANOTHER APP IF THEY'VE ALREADY BEEN USING THAT READY SOUTH TEXAS APP FOR THE PANDEMIC UPDATES. 
          LET'S, LET'S LOOK AT USING THE APP THAT THEY'RE ALREADY, UH, USING TO DO THAT. 
          YES, MA'AM. 
          THANK YOU. 
          THANK YOU. 
          AND THEN I THINK THE LAST QUESTION, UM, 'CAUSE UH, SAS, YOU'RE LUCKY I DIDN'T HAVE ANY  QUESTIONS FOR YOU, BUT I DO WANNA TALK, UM, WITH COSA IN TERMS OF THE ER, I, THE ONE THING I WANTED 
          [02:15:01]
SAY IS IF COSA NEEDS TO BE THAT LEADER IN COMMUNI, IF E O C NEEDS TO BE THAT LEADER, UH, THAT WE WORK ON THAT PLAN IN MAKING YOU THE LEADER DURING THESE CRISIS, THESE NATIONAL DISASTERS, AND ESPECIALLY THESE CASCADING DISASTER EVENTS THAT WE SEE. 
          BUT I WANNA TALK ABOUT, UM, THE SAN ANTONIO SAHA, AND IF YOU COULD COME AND SAY, UH, LET ME KNOW IF THEY HAVE A PLAN OR IF THEY WERE DISCUSSED DURING THIS PROCESS. 
          THE, THE ANYONE FROM E O C OR, UH, COUNCILMAN ARE YOU TALKING ABOUT AS A REVIEW OF THE COMMITTEE PROCESS? YEAH. 
          WERE THEY IN CONSIDERED A PART OF THIS, UH, REVIEW PROCESS OR THEIR EMERGENCY OPERATION PLANS? NO, BUT YOU DO BRING UP A GOOD POINT BECAUSE THEY'RE AT A POINT DURING THE CASCADING EMERGENCY. 
          THERE WERE A NUMBER OF SAHA FACILITIES THAT DIDN'T HAVE POWER. 
          AND, UH, TO GENERAL RICE'S POINT, UM, EARLIER, UH, REQUIRED A, A QUICK COORDINATION BETWEEN VIA NORTHSIDE INDEPENDENT SCHOOL DISTRICT AND THE CITY AND 3 1 1 TO TRANSPORT PEOPLE ON TUESDAY EVENING TO THE CONVENTION CENTER. 
          AND SO, UM, THAT'S PART OF THE, I THINK, THE RESILIENCY AND THE VULNERABILITY ASPECT THAT WE NEED TO TIGHTEN DOWN ON. 
          YEAH. 
          AND, AND THAT'S WHY AS MUCH AS I WOULD LOVE A CITY, UH, RESILIENCY OFFICER, I THINK WE MIGHT NEED TO LOOK MORE AT MAYBE SAHA C P S AND SAS HAVING THEIR OWN RESILIENCY OFFICER, BECAUSE A LOT OF THAT WASN'T, UM, YOU KNOW, I THINK I FEEL LIKE C P SS GOT BLAMED FOR WHAT WAS HAPPENING AT SAHA, AND IT WAS JUST, IT WAS JUST THIS BIG CRISIS THAT THEY, I MEAN, C P S DIDN'T HAVE BUSES, UH, TO, TO BUS PEOPLE, AND WE NEEDED TO, IT NEEDED TO BE KIND OF A COORDINATED E O C EFFORT. 
          SO I WANNA MAKE SURE WE TAKE A LOOK AT THAT WHEN WE MOVE FORWARD. 
          BUT I JUST THINK THAT, UM, THIS WILL HAPPEN AGAIN. 
          IT WON'T LOOK LIKE A WINTER STORM OR IT MIGHT, BUT IT WILL HAPPEN AGAIN. 
          AND AS WE TRY AND ADDRESS OUR CLIMATE ISSUES, UM, WE JUST NEED TO MAKE SURE THAT WE HAVE CONSISTENT SERVICES. 
          AND I THINK KEY IS IF, IF DURING THE GOOD TIMES, UH, NON-CRISIS, NON-DISASTER TIMES, UH, THE RESIDENTS KNOW THEY GET CONSISTENT SERVICES FROM THEIR UTILITIES AND THEIR, THEIR CITY GOVERNMENT DUR, THEY WILL NOT HAVE THIS, UM, HESITANCY DURING THE DISASTERS ALSO. 
          SO I'M COMMITTED TO HELP TO, TO REBUILD THIS FAITH IN THE COMMUNITY. 
          AND I REALLY THANK YOU AGAIN, COMMITTEE FOR YOUR TIME AND YOUR, YOUR PRESENTATION. 
          THANK YOU. 
          UH, MAYOR, IF I MAY, I DO HAVE AN ANSWER TO ONE OF THE QUESTIONS THE COUNCILWOMAN RAISED IN TERMS OF THE BOARD MEMBER'S COUNCILWOMAN. 
          THERE'S TWO SEPARATE STATE STATUTES THAT TALK ABOUT THE FORMATION OF PUBLIC UTILITIES. 
          ONE HAS DO WATER UTILITY WITH ANOTHER ELECTRIC UTILITY. 
          UNDER THE ELECTRIC UTILITY. 
          IT SAYS TO THE EXTENT WE'RE GONNA HAVE A BOARD OF TRUSTEES, IT'LL BE FIVE. 
          SO WE WOULD HAVE TO CHANGE STATE LAW TO, TO INCREASE THAT NUMBER. 
          THANK YOU. 
          COUNCIL MEMBER VILLAGRA. 
          COUNCIL MEMBER MCKEE RODRIGUEZ. 
          THANK YOU. 
          UM, I WANTED TO START OFF BY SAYING THANK YOU TO THE COMMUNITY ORGANIZATIONS, THE NEIGHBORHOOD LEADERS, AND THE FAITH-BASED COMMUNITY WHO REALLY STEPPED UP DURING THE CRISIS. 
          UM, I ALSO WANT TO ACKNOWLEDGE THOSE WHO EXPERIENCED GREAT TRAUMA AND GREAT LOSS. 
          UM, I ALSO WANNA THANK THE COMMITTEE MEMBERS WHO WERE A PART OF THIS PROCESS, BUT I DO WANNA ALSO ACKNOWLEDGE, UM, THE DISAPPOINTMENT THAT EXISTS THAT MEMBERS OF THE COMMUNITY WERE NOT DIRECTLY INVITED TO THE TABLE TO SERVE AS MEMBERS OF THIS COMMITTEE. 
          AND I THINK THERE WAS A HUGE OPPORTUNITY LOST, UM, TO INCLUDE THE VOICES OF THOSE WHO WERE SERVING OTHERS AND WHO DID EXPERIENCE THAT LOSS GREATER SO THAN MANY OTHERS. 
          UM, I WANT TO START OFF WITH COSA RECOMMENDATION FIVE. 
          UM, AND I WANT US TO BEGIN THINKING REALLY, REALLY THINKING ABOUT HOW WE'RE GOING TO ADDRESS LONG-TERM THE FOOD DESERTS AND THE GENERAL LACK OF AFFORDABLE QUALITY FOOD THAT EXISTS, BECAUSE THAT WAS DEMONSTRATED VERY CLEARLY. 
          AND I ALSO WANNA CHALLENGE COUNCILMAN PAL'S, UH, LINE OF QUESTIONING EARLIER. 
          I UNDERSTAND WHAT YOU WERE TRYING TO DO AND, UM, YOU KNOW, CLEARING UP MISCONCEPTIONS. 
          BUT WHEN WE, WHEN WE'RE TALKING ABOUT THE INCOME THAT EXISTS AND THE DISPARITY, UM, ON THE NORTH SIDE, EAST, SOUTH, AND WEST, AND WE'RE TALKING ABOUT THE LACK OF PRODUCE, AND WE'RE SEEING SCARCE RESOURCES ON OUR SIDES OF TOWN, THAT LEADS TO THIS FEELING THAT THE EAST, WEST AND SOUTH SIDES ARE BEING LEFT OUT AND AREN'T BEING PRIORITIZED. 
          AND THAT THE NORTH SIDE IS, UM, I ALSO WANNA DRAW ATTENTION TO COSA RECOMMENDATION THREE. 
          AND I WANT TO ASK A QUESTION. 
          UM, WHICH FACILITIES WOULD WE PRIORITIZE THE PURCHASE OF GENERATORS FOR? GOOD AFTERNOON, 
          [02:20:01]
MAYOR AND COUNCIL, UH, MARIA, CITY MANAGER. 
          SO WE HAVE STARTED AN ANALYSIS OF ALL OF OUR FACILITIES ACROSS THE CITY AND THOSE THAT WE WOULD CONSIDER CRITICAL FOR THE PURCHASE OF GENERATORS. 
          SO WE HAVE A PRIORITY ONE AND TWO AS WE MADE AN ASSESSMENT OF OUR FACILITIES. 
          SO PRIORITY ONE, INCLUDE OUR FIRE STATIONS, INCLUDE OUR, UH, POLICE SUBSTATIONS AND OUR ANIMAL CARE SERVICES FACILITIES. 
          AND THEN WE HAVE A PRIORITY TOO THAT WILL INCLUDE, UH, FACILITIES SUCH AS THE LIBRARIES, COMMUNITY CENTERS, AND SENIOR CENTERS. 
          AND THE IDEA IS FOR US, NUMBER ONE, TO BE ABLE TO HAVE THE CONTINUITY OF SERVICES TO PROVIDE THE COMMUNITY WITH, UM, PUBLIC SAFETY SERVICES AS WELL AS IN THE PRIORITY TO, TO BE ABLE TO HAVE, UM, THE RESOURCES IF WE NEEDED TO OPEN A, A WARMING CENTER OR A COOLING CENTER DEPENDING ON THE EMERGENCY. 
          SO THAT IS THE, THE ANALYSIS THAT WE'VE DONE SO FAR. 
          THANK YOU SO MUCH. 
          UM, THE REASON I ASK THAT QUESTION IS BECAUSE I WOULD LIKE US TO LAY THE GROUNDWORK FOR COMMUNITY-BASED WARMING AND COOLING CENTERS, AS YOU MENTIONED. 
          SO I REALLY APPRECIATE THAT THAT'S THE DIRECTION THAT YOU TOOK. 
          UM, AND I'D LIKE TO RECOMMEND PURCHASE OF GENERATORS FOR COMMUNITY HUBS THAT YOU MENTIONED, SUCH AS THE SENIOR CENTERS, UH, COMMUNITY CENTERS, SCHOOLS, AS WELL AS CHURCHES. 
          UM, THESE ARE A LOT OF THE, UH, AREAS THAT MEMBERS OF OUR COMMUNITY WOULD LOOK TO, UH, FOR THAT KIND OF SHELTER. 
          UM, I ALSO RECOGNIZE THAT THROUGHOUT THIS PRESENTATION, THERE WAS A FOCUS ON AN IMPROVED COMMUNICATION PLAN. 
          AND I BELIEVE, UH, SOMEONE DID START TO GET HERE AS WHAT DOES THAT LOOK LIKE FOR THOSE WHO HAVE NO POWER, NO INTERNET, AND LIMITED MOBILITY. 
          UM, I DON'T THINK WE GOT, UH, A VERY SOLID ANSWER. 
          SO I WOULD REALLY APPRECIATE LOOKING INTO THAT. 
          AND ALSO, I WOULD RECOMMEND A PROTOCOL FOR WELLNESS CHECKS, UH, SOME TEAM THAT CAN GO DOOR TO DOOR AND CHECK ON PEOPLE BECAUSE WEEKS LATER, PEOPLE WERE FOUND DEAD IN THEIR HOMES, AND THERE'S NO EXCUSE FOR THAT. 
          UM, I WOULD ALSO LIKE TO RECOMMEND PREPARING AND TRAINING DIFFERENT COMMUNITY LEADERS, UM, SUCH AS ORGANIZATIONS, UH, NEIGHBORHOOD ASSOCIATION LEADERS, AND THE FAITH-BASED COMMUNITY ON EMERGENCY RESPONSE AND, UH, DIFFERENT RESOURCES THAT'LL BE AVAILABLE. 
          SO AS TIME GOES ON AND THIS PLAN CONTINUES TO BE DEVELOPED, I WOULD REALLY APPRECIATE YOU, UH, INCORPORATING THAT INTO THE PLAN. 
          THANK YOU. 
          THANK YOU. 
          COUNCIL MEMBER MCKEE RODRIGUEZ, COUNCIL MEMBER COURAGE. 
          THANK YOU, MAYOR. 
          UH, YOU KNOW, WHEN WE, WHEN WE LOOK BACK AT THIS, I THINK WE NEED TO RECOGNIZE THAT, UH, THIS WAS A CATASTROPHE THAT HAPPENED THROUGHOUT THE STATE. 
          IT WAS A, IT WAS AN ACT OF GOD. 
          IT WASN'T DUE TO BAD PLANNING OR BAD ACTIONS. 
          CERTAINLY THERE COULD HAVE BEEN BETTER PLANNING AND CERTAINLY THERE COULD HAVE BEEN BETTER ACTIONS. 
          AND, AND THAT WAS THE PURPOSE OF, OF HAVING THIS COMMITTEE DO THE WORK THAT IT'S DONE. 
          AND I, I REALLY COMMEND THE COMMITTEE MEMBERS, BOTH COUNCIL AND CITIZENS ON, ON REALLY THE THOROUGH, I THINK, EXAMINATION THAT YOU'VE GIVEN THIS, UH, A LOT OF THE QUESTIONS THAT I'VE HAD ALL ALONG, I THINK, UH, ARE BEING ANSWERED, HAVE BEEN ANSWERED. 
          THERE WERE OVER 60 RECOMMENDATIONS IN YOUR PRESENTATION TODAY. 
          AND, YOU KNOW, THAT'S WHAT I WANTED TO HEAR WHEN I CAME, UH, THIS MORNING. 
          WE NEEDED ANSWERS TO THOSE QUESTIONS AND WE NEEDED SOLUTIONS FOR THOSE QUESTIONS. 
          AND I'M VERY PLEASED THAT WE'RE BEING BRIEFED TODAY ON THOSE SOLUTIONS. 
          AND OUR JOB, WHETHER YOU'RE A UTILITY LEADER OR A MEMBER OF THE CITY COUNCIL, IS TO ENSURE THAT WE PUT ALL 60 OF THESE RECOMMENDATIONS IN PLACE SO THAT THIS NEVER HAPPENS AGAIN THE WAY IT DID. 
          I THINK SOME OF MY COUNCIL MEMBERS ARE RIGHT, THEY'LL, THERE'LL BE OTHER DISASTERS, UH, YOU KNOW, WE COULD BE INVADED BY ALIENS AND WE'LL NEVER HAVE A PLAN FOR THAT. 
          BUT TO THE BEST OF OUR ABILITY, I THINK THAT WE ARE LOOKING AT THE SOLUTIONS THAT ARE GOING TO HELP US MOVE FORWARD AND, AND ENSURE THE SAFETY AND THE PROTECTION OF THE PEOPLE IN OUR COMMUNITY. 
          UH, YOU KNOW, COMMUNICATION WAS AN IMPORTANT ASPECT OF THIS, THAT WE'VE HEARD THAT THERE SHOULD HAVE BEEN BETTER COMMUNICATION. 
          UH, THERE NEEDED TO BE MORE INTEGRATED COMMUNICATION, ET CETERA. 
          AND, AND I AGREE THAT IS AN IMPORTANT ISSUE AND PART OF COMMUNICATION IS EDUCATION, EDUCATING PEOPLE ABOUT WHAT THEY CAN DO TO HELP THEMSELVES TO BE BETTER PREPARED OR TO KNOW HOW TO INTERACT IN AN EMERGENCY WITH THE CITY, WITH OUR RESOURCES. 
          UM, 
          [02:25:01]
AND YOU KNOW, ONE GOOD EXAMPLE THAT I, I'VE HEARD IS THAT PEOPLE DIDN'T UNDERSTAND. 
          THEY WERE NEVER EDUCATED TO THE FACT THAT WHEN THE POWER GOES OUT, YOU DON'T GO TURNING ALL YOUR LIGHTS ON, WAITING FOR IT TO COME BACK ON, WHICH A LOT OF PEOPLE DID, OR THEY LEFT THEIR LIGHTS ON SO THAT ALL OF A SUDDEN WHEN YOU WANTED TO REGENERATE ENERGY, IT WENT RIGHT OUT BECAUSE THERE WAS JUST TOO MUCH OF A POWER SURGE. 
          SO, YOU KNOW, THAT'S PART OF THE EDUCATION PROCESS I THINK THAT NEEDS TO GO FORWARD WITH ALL OF THE SOLUTIONS WE'RE, WE'RE, UM, COMING UP WITH, WE NEED TO IMPROVE THE EDUCATION SO THAT PEOPLE KNOW WHAT TO DO AND WHAT NOT TO DO, AND UNDERSTAND WHAT WE ARE GOING TO BE DOING SO THAT THEY WILL BUY IN. 
          I, I BELIEVE WHAT COUNCILMAN PERRY SAID IS, YOU KNOW, WE NEED TO INFORM THE PUBLIC. 
          WE NEED TO EDUCATE THEM. 
          WE, WE NEED TO GET THEM TO SAY, YOU KNOW WHAT, THOSE ARE GOOD SOLUTIONS, AND WE WILL SUPPORT THOSE SOLUTIONS, WHATEVER THE COST MAY BE. 
          AND I'LL ALWAYS SAY, YOU KNOW, WITHIN REASON, AND I THINK THAT'S THE GOAL OF THE UTILITY COMPANIES, THE CITY MANAGER'S OFFICE, AND SHOULD BE THE GOAL FOR THE CITY. 
          I DO HAVE A, A COUPLE OF QUESTIONS THAT ARE STILL KIND OF UNANSWERED FOR ME. 
          UM, ONE IS WITH SAWS, AND, AND I DIDN'T HEAR IT ADDRESSED, SO ROBERT, MAYBE YOU OR STEVEN COULD ADDRESS THIS, BUT I KNOW PART OF THE PROBLEM WE HAD, AND IT WAS UNUSUAL WAS THE WEATHER WAS SO COLD THAT WE HAD A LOT OF PIPES BURST IN PEOPLE'S HOMES ALL OVER THE CITY. 
          UM, HOW CAN WE HELP PEOPLE DEAL WITH THAT IN THE FUTURE? BECAUSE, BECAUSE I HAD PEOPLE WHO CALLED ME AND SAID, WELL, I CALLED SAWS. 
          AND THEY SAID, WELL, YOU, YOUR PIPES BROKE, THAT'S YOUR OWN PROBLEM. 
          AND I RECOGNIZE ON AN INDIVIDUAL BASIS THAT THAT IS A LOT OF TIMES, BUT COLLECTIVELY, WHEN WE HAD THOUSANDS OF HOMES WHOSE PIPES BURST, DIDN'T THAT AFFECT THE PRESSURE THAT, UH, SAWS HAD IN THEIR SYSTEM? AND DIDN'T THAT ADD TO THE PROBLEM? SO IS THERE A WAY THAT SAWS CAN DEVELOP A PROCESS IN SUCH AN EXTREME EMERGENCY, TELL PEOPLE CUT OFF THAT WATER SO WE DON'T LOSE PRESSURE ALL OVER THE CITY? SO I DON'T KNOW IF YOU'VE GIVEN THAT CONSIDERATION, AND I KNOW IT'S NOT YOUR JOB TO FIX EVERYBODY'S PIPES, BUT WHEN IT HAPPENS WITH THOUSANDS OF HOMES IN OUR CITY AND WATER'S RUNNING OUT ON THE STREETS, WHAT CAN WE DO? UH, COUNCILMAN COURAGE. 
          UH, YOU'RE RIGHT. 
          IT, IT WAS A, A BIG PROBLEM. 
          AND YES, UM, IT'S JUST EXACTLY, ALMOST LIKE WHEN YOU SAID ABOUT TURNING OFF THE LIGHTS AND YOUR POWER GOES OFF WHEN THE POWER COMES BACK ON, THERE'S A BIG SURGE. 
          WELL, ALL OF, A LOT OF PIPES WERE BROKEN. 
          SO WHEN THERE WAS, WHEN WATER WAS COMING THROUGH, IT LOWERED THE PRESSURE BECAUSE A LOT OF IT WAS JUST SPINNING INTO YOUR GARAGE, INTO THE YARD, INTO WHEREVER. 
          SO YES, THERE WAS A BIG, HUGE PROBLEM. 
          UH, THIS WAS REACTIONARY WHAT WE DID. 
          AND OBVIOUSLY IT WAS ONE OF THOSE THINGS WHERE WE CAME OUT AND CREATED, UH, A COMMUNITY FUNDING PROGRAM WHERE, UM, A LOT OF PRIVATE, UH, SECTOR, UH, DONATIONS, UM, OVER, UH, I'M NOT SURE ABOUT THE NUMBER, BUT A HUGE NUMBER OF SAWS EMPLOYEES DONATED TO FIXED INDIVIDUAL PIPES. 
          UH, BUT YES, THERE'S, THERE'S A LOT WE CAN DO. 
          UH, BUT AS FAR AS THE, THE PRESSURE ISSUE, UM, AND WHAT WE CAN DO ABOUT HOW TO TEACH PEOPLE OF WHETHER OR NOT TO TURN OFF. 
          RIGHT. 
          GOOD AFTERNOON, MAYOR COUNCIL MEMBERS. 
          I'M STEVE KLAUS, THE CHIEF OPERATING OFFICER FOR SAS. 
          SO ONE OF THE THINGS THAT, UH, WE LEARNED FROM THE EL PASO REPORT FROM BACK IN 2011, THAT'S THE SCENARIO THAT EL PASO WENT THROUGH. 
          UM, THEIR BIGGEST PROBLEM WAS WHAT HAPPENED AFTER THE FREEZE WHEN ALL OF THE PIPES IN THE, UM, PURINE BEAM TYPE HOUSES IN SAN, IN EL PASO STARTED TO THAW OUT. 
          THEY COULDN'T RESTORE SYSTEM PRESSURE BECAUSE THERE WERE SO MANY BREAKS OUT THERE. 
          SO THAT GAVE US THE INSIGHT WE NEEDED TO DEVELOP A, A TEAM INTERNALLY TO SIZE THAT IMMEDIATELY MOBILIZED ONCE WE SAW WE WERE PAST THE FREEZE TO GO OUT THERE AND SEARCH FOR HOUSES WHERE YOU COULD SEE WATER RUNNING DOWN THE DRIVEWAY AND TURN OFF THOSE HOUSES. 
          AND WE DID ALL THE OUTREACH, UH, THROUGH GINO RAMOS AND OUR, OUR PUBLIC RELATIONS TEAMS TO GET THE MESSAGE OUT TO FOLKS THAT TURN YOUR OWN FO YOUR OWN VALVE OFF AT THE CURB. 
          HERE'S HOW YOU DO IT. 
          WE'D PUT OUT SOME PROMOTIONAL VIDEOS FOR FOLKS TO BE ABLE TO DO THAT. 
          SO YES, THE, THE FREEZING OF INDIVIDUAL PRIVATE PROPERTY INFRASTRUCTURE DURING THE STORM DID NOT CREATE A PROBLEM FOR US. 
          IT ACTUALLY HELPED IT, BUT ONCE THE STORM WAS OVER AND WE WERE TRYING TO RESTORE PRESSURE SO THAT WE COULD GET OUT THERE AND LIFT THOSE BOIL WATER NOTICES, THAT WAS A CRITICAL FACTOR. 
          AND, AND I REALLY THINK THE, THE WORK FROM THE EL PASO REPORT GAVE US A GREAT START ON 
          [02:30:01]
THAT. 
          OKAY. 
          SO I PRESUME THEN WE'RE BETTER PREPARED TO ADDRESS THAT EVEN NEXT TIME BECAUSE OF THE EXPERIENCE WE'VE HAD. 
          WELL, IN ADDITION TO THAT, WE'VE TALKED TO OTHER TEXAS UTILITIES, THE OTHER MAJOR UTILITIES. 
          THEY HAD SOME FUNDAMENTALLY DIFFERENT APPROACHES ON HOW PEOPLE SHOULD WORK THROUGH THE STORM. 
          WE'RE STUDYING THAT NOW, SO WE'RE, WE'RE LOOKING FOR YET OTHER WAYS THAT WE THINK WE CAN RECOVER FASTER AFTER AN EVENT. 
          THANKS, STEVE. 
          AND, YOU KNOW, I THINK THIS IS AN ONGOING PROCESS, UH, BECAUSE WE RECOGNIZE THAT EVEN THOUGH WE'VE COME UP WITH 60 SOLUTIONS TO 400 QUESTIONS, THERE IS PROBABLY MORE THAT WE'LL BE FINDING. 
          UH, I KNOW EACH UTILITY IS DOING THEIR OWN INDIVIDUAL RESEARCH IN, IN GREATER DEPTH, AND HOPEFULLY THEY'LL PRESENT TO THIS COUNCIL ADDITIONAL FINDINGS AND ADDITIONAL SOLUTIONS TO MAYBE THE, THE KIND OF PROBLEMS WE HAVEN'T EVEN REALIZED THAT WE NEED TO DEAL WITH YET. 
          ANOTHER, UH, QUESTION I HAD THOUGH, UH, I UNDERSTAND THAT C P SS AND SAS HAS SET UP THEIR OWN EMERGENCY OPERATION FACILITY, UH, AND HOW DID THAT WORK? IS THAT CORRECT? WE HAVE HISTORICALLY HAD OUR OWN, UM, E EMERGENCY MANAGEMENT CENTER. 
          IT'S OVER ON THE EAST SIDE OF TOWN, CLOSE TO WHERE I WENT TO SCHOOL. 
          AND, UM, FOR THAT, I MEAN, WE ARE LOOKING AT ALL TYPES OF THINGS, JUST THE LINES GOING DOWN AND TRANSFORMERS GOING OUT AND IT'S LOOKING AT THE GAS SYSTEM AND HOW THAT FLOW HAPPENED. 
          SO WE'RE CONSTANTLY DOING THAT ALL THE TIME. 
          BUT ALSO WHEN WE HAVE A MAJOR EVENT, AND ONE OF THE COMMENTS MADE EARLIER, THERE ARE WEATHER EVENTS WE ARE TRYING TO PROTECT AGAINST CYBERSECURITY AND OTHER EVENTS, OTHER THINGS THAT HAPPEN ON THE GRID, IT'S A CONNECTED GRID. 
          THEY ALSO ARE IN CONTACT WITH ERCOT DURING EVENTS. 
          SO THAT SAID, WE STILL HAVE A PERSON FROM OUR EMERGENCY MANAGEMENT SYSTEM ASSIGNED DIRECTLY TO THE CITIES. 
          AND SO WE ARE GOING TO INCREASE THAT COMMUNICATION TO IMPROVE IT, BUT WE ALSO HAVE OUR OWN FOR THOSE PURPOSES. 
          AND DOES SAS HAVE ITS OWN, UH, EMERGENCY MANAGEMENT SYSTEM OPERATION? OUR EMERGENCY OPERATIONS CENTER IS WHERE WE'VE COMBINED THE TEAMS OF THE PERSONNEL WHO ANSWERED THE PHONE FOR EMERGENCY EVENTS WITH THE FOLKS THAT RUN THE COMPUTER SYSTEM, WHICH WE CONTROL, SO WE CAN SEE WHAT THE PUBLIC IS. 
          WE, WE GET WHAT THE PUBLIC IS SEEING, AND WE GET WHAT OUR COMPUTERS ARE SEEING, AND WE MAKE OUR OPERATIONAL DECISIONS FROM THAT. 
          UM, WE ALSO BROUGHT IN AND SET UP SPECIAL TEAMS FOR OUR DISTRIBUTION AND COLLECTION TEAMS AND OTHER PARTS OF SAS WHERE WE KNEW WE WERE HAVING, UH, IMPACTS OUT THERE. 
          IN OTHER WORDS, UM, A LOT OF BACKFLOW PREVENTERS WERE FREEZING ON PRIVATE PROPERTY, AND THERE WERE A LOT OF REPORTS OF OTHER INFRASTRUCTURE BREAKS THAT WE HAD TO GET OUT AND RESPOND TO. 
          SO WE, THROUGH OUR EMERGENCY OPERATION CENTER, UH, BROUGHT TOGETHER SEVERAL OF OUR DIFFERENT, UH, OPERATIONAL TEAMS SO THAT WE WERE ALL ON THE SAME PAGE OF WHAT EACH EACH HALF OF THE COMPANY WAS DOING AND, AND UNDERSTANDING, UH, WHAT WE WERE GETTING FROM THE COMMUNITY AS IT WAS SUCH A DI DYNAMIC EVENT. 
          THE ONLY THING I DIDN'T GET TO FIND OUT WAS, DID YOU HAVE PROBLEMS AT YOUR EMERGENCY CENTERS BECAUSE YOU LOST ELECTRICITY? YES, WE WERE RUNNING ON A GENERATOR, UM, AND HAD TO, WE DIDN'T HAVE WATER AT THE SAWS HEADQUARTERS AS WE WORKED THROUGH THAT FIVE DAY EVENT. 
          SO WE WERE GOING THROUGH MANY OF THE CHALLENGES I THINK THAT THE REST OF THE COMMUNITY WAS SEEING. 
          AND WAS THIS ABOUT C P S? DID YOUR EMERGENCY CENTER LOSE POWER? SO AT OUR CENTER, WE HAVE A REDUNDANT FEED FOR, UM, ENERGY, SO NOT REALLY PROBLEMS THAT WAY, BUT WE DID HAVE WATER, UM, DID NOT HAVE WATER, SO OUR PEOPLE, UM, THEY SLEPT AROUND THE CLOCK. 
          THEY DID WHATEVER THEY COULD. 
          WE HAD MAKESHIFT SHOWERS AND THINGS LIKE THAT THAT THEY HAD TO UTILIZE. 
          SO MOST OF OUR PROBLEMS WERE WATER. 
          THANK YOU. 
          THANK YOU, MAYOR. 
          THANK YOU. 
          COUNCIL MEMBER COURAGE. 
          COUNCIL MEMBER CASTILLO. 
          THANK YOU, MAYOR. 
          AND TO THE PRESENTERS AND TO MY COLLEAGUES WHO SERVE ON THE COMMITTEE, UM, MANY OF MY QUESTIONS WERE ANSWERED THROUGH THE PRESENTATION OR QUESTIONS PROPOSED BY MY COLLEAGUES. 
          UM, BUT I THINK IT'S IMPORTANT, RIGHT, THAT WE TAKE A TIME TO ACKNOWLEDGE THE, THE, THE LINEMEN, THE POLE WORKERS, AND THE SAS EMPLOYEES WHO, MANY OF WHICH WERE EXPERIENCING THE OUTAGES AND LOSS OF WATER AS WELL. 
          AND, YOU KNOW, 'CAUSE OF THEIR SKILLSET WERE TASKED AND ASKED FOR BY MANY OF THEIR FAMILY MEMBERS TO COME AND TURN OFF THEIR WATER OR EXPLORE THEIR POWER OUTAGE. 
          UM, YOU KNOW, THOSE CREWS WERE ON, ON CALL AND THEY WERE TASKED TO GO INTO WORK AND THEY WENT THROUGH THE DANGEROUS ICY ROADS TO GET TO WORK TO MAKE SURE THAT WE WERE TAKEN CARE 
          [02:35:01]
OF. 
          UM, I BELIEVE THAT WE ALL HAVE A SHARED RESPONSIBILITY WHEN IT COMES TO WHAT WE EXPERIENCE, AND WE KNOW THAT THE WORK STARTS BEFORE THE DISASTER HITS. 
          AND WE NEED ENSURE THAT WHEN WE CONDUCT STUDIES LIKE THE 2014, UM, HAZARD MITIGATION PLAN, THAT WE FOLLOW THROUGH WITH THOSE PROPOSALS, UH, IN ADDITION TO THAT, UM, WE NEED TO BE SURE THAT WE'RE PREPARING FOR THESE EXTREME WEATHER CONDITIONS. 
          WE KNOW THEY'RE ONLY GOING TO GET WORSE, AND WE NEED TO EXPLORE WEATHERIZATION PROGRAMS AND FULLY INVESTING IN THOSE TO ENSURE THAT WHE WHETHER IT'S EXTREMELY HOT WEATHER OR EXTREMELY COLD WEATHER THAT ARE MOST VULNERABLE, WHO ARE IN OUR OLDEST HOUSING STOCK, YOU KNOW, ARE, ARE PROTECTED. 
          UM, SO IT'S A MULTI-PRONGED APPROACH AND ACKNOWLEDGING THAT WE ALL HAVE A SHARED RESPONSIBILITY. 
          UM, AND I ALSO WANNA ECHO, UH, MY COLLEAGUE COUNCILMAN COURAGE, RIGHT? WE, WE WANNA BE SURE THAT WHAT'S BEING PROPOSED IS COMPREHENSIVE TO OUR CONSTITUENTS, AND THAT OUR RESIDENTS AREN'T GOING TO PICK UP THAT BURDEN THROUGH A A A A HIKE AND THEIR RATE. 
          UM, THOSE ARE MY COMMENTS. 
          THANK YOU. 
          THANK YOU. 
          COUNCIL MEMBER CASTILLO. 
          COUNCIL MEMBER. 
          BRAVO. 
          THANK YOU VERY MUCH. 
          PAULA, CAN I GET YOU TO COME ON UP FOR US, PLEASE? I LOOK FORWARD TO BEING ABLE TO WORK WITH YOU ALL MORE IN THIS NEW ROLE. 
          I WANTED TO ASK, UM, I READ THAT AUSTIN ENERGY DURING THE FIVE DAY WINTER STORM EARNED $54 MILLION PROFIT FOR THEIR CITY, WHEREAS WE LOST, YOU KNOW, UNDER CURRENT ACCOUNTING CLOSE TO A BILLION DOLLARS. 
          AND I WANTED TO ASK WHAT WAS DIFFERENT IN AUSTIN VERSUS HERE IN SAN ANTONIO? WELL, ONE OF THE, THE BIGGEST, UH, DIFFERENCES IS AUSTIN ENERGY DOES NOT RUN THE GAS SYSTEMS. AND SO FOR THEM, THEY SOLELY HAD THE ELECTRIC COMPONENT OF WHAT THEY HAD TO DO. 
          FOR US, GAS IS A PRETTY BIG COMPONENT, AS YOU WELL KNOW OF BOTH OUR DISTRIBUTION SYSTEM AS WELL AS OUR ELECTRIC GENERATION SIDE. 
          SO WE DID DO SOME PRELIMINARY RESEARCH ON THAT. 
          THE GAS COMPANY THAT DOES SUPPLY AUSTIN HAD SIMILAR CHALLENGES TO WHAT WE HAD. 
          SO THAT WAS A LOT OF IT. 
          SURE. 
          AND WHAT, WHAT ABOUT, UM, CAN YOU TELL US ANYTHING ABOUT WHETHER AUSTIN ENERGY'S, UM, ELECTRIC ELECTRICITY, GENERA GENERATION ASSETS PERFORMED BETTER THAN WHAT THEY DID HERE, OR IF THEY HAD THEM, IF THEY HAD BEEN WEATHERIZED TO A GREATER EXTENT THAN WE HAD WEATHERIZED OUR ASSETS? WELL, UM, GREAT QUESTION. 
          I DON'T KNOW OF ALL THE, ALL OF THEIR DETAIL, BUT WE CAN LOOK INTO IT TO MORE SPECIFICALLY. 
          BUT I WILL SAY, UM, WE OWN 40% OF THE S T P, UH, UNIT, AND I THINK THEY OWN 16. 
          SO THEY HAD A IMPACT SIMILAR TO WHAT WE HAD RELATIVE TO NUCLEAR. 
          BUT OVERALL, UM, WE HAVE DIFFERENT GENERATING UNITS. 
          THOSE ARE THE ONLY ONES THAT WE PARTNER ON, BUT WE CAN GET YOU SOME MORE INFORMATION. 
          THANK YOU. 
          YOU KNOW, UH, I'VE, I'VE BEEN OF THE OPINION THAT, UM, WHEN WE LOOK AT WHAT HAPPENED WITH THE STATE, YOU KNOW, THE, THE STATE, UM, THEY FAILED TO REGULATE AND THEY LET US DOWN. 
          AND I THINK OF IT LIKE A SEATBELT LAW, RIGHT? SO A SEATBELT LAW FOR CARS, YOU KNOW, IT MAKES SENSE TO PASS A LAW THAT EVERYONE SHOULD WEAR A SEATBELT WHEN THEY GET IN THEIR CAR. 
          THAT MAKES US ALL SAFER. 
          IF THE STATE FAILS TO PASS A LAW THAT WE SHOULD ALL WEAR A SEATBELT, IT'S STILL THE RESPONSIBLE THING TO DO. 
          IT'S STILL A, A SMART THING TO DO TO PUT YOUR SEATBELT ON EVERY TIME YOU GET IN YOUR, IN YOUR CAR. 
          AND SO, YOU KNOW, WHEN I LOOK AT, YOU KNOW, WE ALL LEARNED A LOT OF LESSONS FROM 2011, UM, WHEN FROM THAT WINTER STORM, AND WE REALIZED THAT YEAH, WE, WE SHOULD HAVE DONE THE EQUIVALENT OF THE SEATBELT EVEN THOUGH THERE WASN'T A REGULATION THERE. 
          WE SHOULD HAVE DONE A BETTER JOB OF WINTERIZING, UH, WEATHER WEATHERIZING INSULATING OUR ASSETS. 
          RIGHT. 
          UM, HOWEVER, UM, CAN YOU TELL US WHAT YOUR ROLE WAS IN 2011 WITH C P S ENERGY? UH, 2011 I WAS THE C F O. 
          RIGHT. 
          SO, UM, YOU WERE LOOKING AT FINANCIALS, YOU WEREN'T IN CHARGE OF OPERATIONS AT THAT TIME. 
          NO, SIR. 
          RIGHT. 
          SO WHEREAS I DO THINK THAT C P S ENERGY FAILED TO DO THE RESPONSIBLE THING AND WEATHERIZE AND INSULATE THEIR ASSETS, I DON'T POINT TO YOU FOR THAT IN THAT, YOU KNOW, WITH THE ROLE THAT YOU HAD AT THAT TIME. 
          UM, CAN YOU TELL US WHAT THE PEAK DEMAND, PROJECTED PEAK DEMAND FOR C P S ENERGY SERVICE TERRITORY IS FROM 5,000 MEGAWATTS. 
          THAT'S OUR, OKAY. 
          THAT'S WHAT OUR PEAK, UM, PROJECTED DEMAND IS A AROUND, AROUND THAT LEVEL. 
          OKAY. 
          NOW THAT'S OFFSET BY, UM, DEMAND RESPONSE AND THINGS LIKE THAT. 
          I MEAN, THINGS WE CAN DO ON CONSERVATION. 
          RIGHT. 
          UM, AND CAN YOU TELL US HOW MANY MEGAWATTS ERCOT WAS SHORT DURING THIS WINTER STORM? I'M SORRY, I COULDN'T HEAR YOU. 
          HOW MANY MEGAWATTS WAS ERCOT SHORT DURING THIS WIN THIS LAST WINTER STORM? WELL, I MEAN, THERE WERE TENS OF THOUSANDS OF MEGAWATTS THAT WEREN'T AVAILABLE. 
          RIGHT? SO, UM, WHAT I'M WONDERING IS, IS IF, IF WE HAD A MAGIC WAND AND WE WERE ABLE TO 
          [02:40:01]
JUST BUILD A COUPLE OF MORE COAL POWERED PLANTS, RIGHT? LIKE OUR, OUR LAST POWER PLANT, UM, OUR MOST RECENT ONE IS, UH, I GUESS OUR MOST RECENT SPRUCE PLANT IS ABOUT 780 MEGAWATTS. 
          IS THAT RIGHT? SO IF WE WERE TO BUILD 2, 3, 4, 5 MORE COAL POWER PLANTS, AND WE WERE TO HAVE ANOTHER WINTER STORM LIKE WE JUST DID AND HAVE, WHAT WAS THE, WHAT DID YOU SAY? WE WERE SHORTENING OUR CUTS, IT'S A THOUSANDS AND TENS OF THOUSANDS, 10 TO 20, 30 THOUSANDS. 
          RIGHT? SO IF WE BUILT FIVE MORE MEGAWATTS, COAL POWER PLANTS, THE SIZE OF OUR LARGEST MOST RE MODERN COAL POWER PLANT, WOULD WE BE ABLE TO KEEP EVERYBODY'S LIGHTS ON IN SAN ANTONIO AND KEEP EVERYBODY'S HOUSES WARM? NO. 
          OKAY. 
          UM, CAN YOU TELL ME, UM, HAVE YOU ALL LOOKED AT OUR SPRUCE ONE PLANT AND WHAT IT WOULD COST TO WEATHERIZE THAT PLANT BECAUSE IT, THAT PLANT CLEARLY UNDERPERFORMED. 
          HAVE YOU LOOKED AT WHAT IT WOULD TAKE TO, TO INSULATE IT, WEATHERIZE IT TO MAKE SURE THAT IT COULD PERFORM? UH, I DON'T HAVE THE ISOLATED NUMBERS, BUT I MEAN, JUST FOR, FOR CLARITY, WE DID HAVE FAILURES IN HOW EFFECTIVE OUR WEATHERIZATION WAS, BUT WE DID WEATHERIZATION TO ALL THE PLANTS THAT WE HAD. 
          IT JUST WA WE NEEDED TO, TO, TO BE MORE HAVING QUALITY CONTROL CHECKS ON THE SEALS AND THE INSULATION, THE COILING. 
          BUT IT WASN'T THAT IT DIDN'T HAVE ANY, IT JUST DIDN'T HAVE ENOUGH TO WITHSTAND THAT DURATION. 
          GOT IT. 
          OKAY. 
          UM, BECAUSE I'M WONDERING, TO WHAT EXTENT DOES IT MAKE SENSE FOR SAN ANTONIO RATE PAYERS FOR C P S ENERGY TO INVEST IN INCREASING OUR ENERGY GENERATION CAPACITY, UM, WHEN WE OP, WHEN, WHEN WE ARE SUBJECT TO ERCOT REGULATIONS, ARE WE GONNA, ARE WE, IF WE INVEST MORE, A LOT MORE, ARE WE GONNA BE ABLE TO STABILIZE THE GRID? SO A COUPLE OF THINGS. 
          C P S ENERGY BEING OWNED BY THE COMMUNITY FOR 161 YEARS OVER THE MANY, MANY DECADES THAT WE'VE HAD, THE 5,000 PEAK THAT YOU ASKED ABOUT IS, YOU KNOW, WE, WE MAKE SURE WE HAVE THAT, BUT WE'VE ALWAYS BEEN ASKED TO KEEP MORE CAPACITY THAN WE NEED. 
          AND, AND THE, AND THE BENEFIT OF THAT HAS BEEN IF A PLANT GOES DOWN, TYPICALLY WE CAN SELF-SUPPLY THE BACKUP POWER AT OUR COSTS, AND THEN WE TYPICALLY DON'T HAVE TO GO TO THE MARKET AND BE EXPOSED TO THOSE EXTREME PRICES. 
          AND THAT HAS REALLY HELPED US KEEP OUR PRICING LOW. 
          BUT IT ALSO, IN THOSE TIMES WHERE THE COMMUNITY DOESN'T NEED IT, WE SELL IT IN THE WHOLESALE MARKET, WE MAKE SOME MONEY AND OFFSET ALL THE NEEDS FOR RATE CASES WE TYPICALLY PROVIDE. 
          WE HAVE ABOUT 7%, NOT QUITE 7% OF ALL THE CAPACITY OF ERCOT IS WHAT SAN ANTONIO CONSUMES, BUT OFTENTIMES WE, WE PROVIDE AS MUCH AS 15 TO OVER 20 TO 25% OF THE EXCESS CAPACITY THAT'S AVAILABLE IN THE ENTIRE GRID. 
          AND SO IT HAS HELPED SAN ANTONIO, AND IT HAS HELPED TEXAS. 
          NOW WE CAN'T DO THAT. 
          TO YOUR POINT, WE CAN'T SOLVE THE STATE'S PROBLEMS ALL BY OURSELVES, THE ADDITION OF ADDITIONAL GENERATION, WHETHER IT BE WHATEVER IT IS, RIGHT? IT DOESN'T HAVE TO BE COAL. 
          AND I, I WOULD THINK THAT WE WON'T SEE ANY MORE COAL ADDED TO OUR GRID JUST BECAUSE OF THE ENVIRONMENTAL ISSUES AND ALL THE REGULATION AND ALL THE PENALTIES. 
          BUT WHATEVER IT IS, THIS NEEDS TO BE, TO YOUR POINT, I THINK, UH, A STATE SOLUTION TO LOOK AT ALL OF THE CAPACITY. 
          IT MAY, AND MAYBE IT SHOULDN'T BE BIG PLANTS TO YOUR, TO YOUR POINT, BUT WE ARE GONNA HAVE TO FIGURE OUT, AND WE WANT TO COME BACK AND WORK WITH YOU IN, IN THE ENTIRE COUNCIL. 
          HOW DO WE BRIDGE, ARE THEY SMALL UNITS, LESS EXPENSIVE UNITS WHILE WE'RE ALSO WORKING ON NEW TECHNOLOGY, HYDROGEN AND DIFFERENT GEOTHERMAL SOLUTIONS, THOSE THINGS, WE'VE GOTTA FIGURE OUT HOW TO MAKE THOSE STEPS IN THE INTERIM, IN THE RIGHT WAY, NOT TOO MUCH SO THAT WE'RE NOT WASTING THAT INVESTMENT AND DOING IT IN THE WRONG WAY. 
          SO IT'S, IT'S A BIG ISSUE AS YOU WELL KNOW, UM, THAT WE NEED TO COME BACK AND TALK TO YOU ABOUT. 
          GREAT. 
          SO, UM, YOU KNOW, COUNCILMAN PALAIS BROUGHT UP, UH, THE, UH, WHAT DID HE SAY IS THAT, UH, HE ASKED ABOUT THE DELEY PLANT THAT WE SHUT DOWN, RIGHT? SO WHEN WE SHUT DOWN THE DELEY PLANT, WE BOUGHT THE RIO N NEALS NATURAL GAS PLANT. 
          HOW DID THE NATURAL GAS, HOW DID THAT PLANT PERFORM COMPARED TO OUR COAL PLANTS? UM, FAIRLY WELL, UH, THE'S RIO GALLES RIGHT THERE IN SAGA FAIRLY WELL. 
          WE HAD A LITTLE BIT OF ISSUE RELATIVE TO THE SUPPLY OF NATURAL GAS, BUT IT, IT PERFORMED FAIRLY WELL. 
          SO I SAW OUR NATURAL GAS ELECTRICITY GENERATION ON THE SAME DAY THAT OUR COAL WAS PERFORMING AT 1%. 
          OUR NATURAL GAS GENERA ELECTRICITY GENERATION WAS AT 52%. 
          AND I KNOW THAT WE C P S ENERGY MADE THE DECISION WHEN THEY SHUT DOWN DAILY, THAT 
          [02:45:01]
THAT WAS A, AS A CONDITION OF THAT, THEY BOUGHT THE RIO NEAL PLANT. 
          SO WE WOULD NOT HAVE HAD THAT RIO NEALS PLANT HELPING KEEP LIGHTS ON AND HELPING KEEP HOUSES WARM IF WE HAD NOT SHUT DOWN THAT DELEY PLANT. 
          IS THAT CORRECT? PROBABLY NOT. 
          OKAY. 
          UM, I WANNA THANK COUNCILWOMAN CASTILLO FOR BRINGING UP ENERGY EFFICIENCY. 
          I KNOW SOME OF THE, MY COLLEAGUES WHO'VE BEEN ON HERE FOR A WHILE HAVE HEARD ME, UH, CRITICIZE, UH, HOW, I GUESS HOW WE'VE, UH, APPROVED THE STEP PROGRAMS, UH, THE C P S ENERGY SAVE FOR TOMORROW ENERGY PROGRAM, UH, THE LAST TWO YEARS IN A ROW. 
          I THINK THOSE ARE $75 MILLION SPENT WITHOUT UPDATING THE PROGRAM, I'M GLAD TO SEE THAT YOU DID ISSUE AN R F P TO UPDATE THAT PROGRAM. 
          AND, AND I WANT TO MAKE SURE THAT IT'S AS SUCCESSFUL AS POSSIBLE AND THAT WE COULD MAYBE INVEST MORE IN ENERGY EFFICIENCY GOING FORWARD. 
          UM, THAT'S ALL I HAVE FOR RIGHT NOW. 
          THANK YOU. 
          THANK YOU. 
          THANK YOU. 
          COUNCIL MEMBER BRAVO. 
          COUNCIL MEMBER SANDOVAL. 
          THANK YOU. 
          UM, I'M GONNA TAKE OFF THIS SHAWL JUST WHILE I SPEAK, BUT SPEAKING OF ENERGY EFFICIENCY, AND I, I KNOW I, I, I FEEL LIKE I CAN'T SAY THIS ENOUGH. 
          UM, IT'S OVER 90 DEGREES OUTSIDE, AND I SHOULD NOT BE WEARING A BLANKET AND A SHAWL INSIDE COUNCIL CHAMBERS. 
          ALL RIGHT, THANKS. 
          OKAY. 
          NO, I I HAVE MORE TO SAY, . 
          ALL RIGHT. 
          FIRST OF ALL, UH, YOU ALL BROUGHT UP SOME GREAT POINTS ABOUT COMMUNICATION WHEN OUR NORMAL CHANNELS OF COMMUNICATION ARE NOT OPERATIONAL. 
          UH, SO WE DID CONSIDER SOME RECOMMENDATIONS ALONG THAT. 
          AND COUNCILWOMAN GERRAN, UH, YOU, I THINK YOU HIT THE NAIL ON THE HEAD WITH, YOU HAVE TO GO GRASSROOTS, RIGHT? THERE HAS TO BE SOMETHING LIKE THAT. 
          UH, SO THE TWO RECOMMENDATIONS THAT ARE MADE IN HERE ARE, UM, THEY'RE RECOMMENDATION NUMBER EIGHT AND EIGHT AND NINE THAT ADDRESS THIS. 
          AND NUMBER ONE IS ADVANCE NOTICE. 
          WE KNOW THAT, UH, BY THE TIME THE E EEA THREE WAS ISSUED BY ERCOT, IT WAS, UH, ONE O'CLOCK IN THE MORNING BEYOND ONE O'CLOCK IN THE MORNING. 
          AND THE TURNAROUND HAD TO BE FAIRLY QUICKLY. 
          EVEN IF YOU ISSUED THAT INSTANTANEOUSLY, NOBODY WOULD'VE HAD THE TIME TO PREPARE ADEQUATELY FOR IT. 
          SO THERE ARE TWO THINGS WE NEED TO DO IS DECIDE, AND, AND WE MAY NOT BE HERE WHEN THIS HAPPENS AGAIN, RIGHT? IT, THIS IS A NOT A FREQUENT EVENT. 
          DECIDE AT WHAT POINT WE'RE READY TO TELL THE COMMUNITY, BE PREPARED FOR POSSIBLE REQUIRED ROLLING OUTAGES. 
          UM, AND IT MAY NOT HAPPEN, BUT IT'S LIKE PREPARING FOR A HURRICANE THAT'S COMING. 
          WE KNOW, WE KNOW OUR COMMUNITY KNOWS HOW TO PROTECT THEIR WINDOWS WHEN A HURRICANE IS COMING, AND SOMETIMES THEY, THE PROTECTION WASN'T NEEDED, BUT THEY, THEY DO IT ANYWAY, RIGHT? UH, SO I THINK WE, WE HAVE TO BALANCE THAT WITHOUT, YOU KNOW, INSTILLING A LOT OF FEAR. 
          BUT WE ALSO NEED A YEAR ROUND CAMPAIGN. 
          UH, WE DO HAVE, UH, THE READY SOUTH TEXAS APP, AND I THINK WE CAN GROW ON THAT, UH, FOR SOMETHING THAT'S YEAR ROUND THAT TEACHES, UH, RESIDENTS HOW TO, HOW TO DEAL WHEN THE POWER GOES OUT, WHERE TO FIND THEIR FUSE BOX, UM, WHAT TO DO WITH YOUR, WITH YOUR WATER, WITH YOUR BOILER, AND TO TURN OFF YOUR, YOUR WATER, RIGHT? WHEN IT'S GOING TO BE REALLY COLD, UH, IN OTHER PARTS OF THE COUNTRY THAT EXPERIENCE THESE TYPE NATURAL DISASTERS MORE FREQUENTLY, THAT'S A GIVEN. 
          THEY HAVE A 72 HOUR OR A WEEK LONG PREPARATION KIT WITH, WHETHER IT'S WATER, THEIR MEDICATION, A CHANGE OF CLOTHES, AND WE DON'T HAVE THAT TYPE OF CULTURE OR THAT READINESS HERE. 
          IT'S NOT NATURAL OR FREQUENT PARLANCE. 
          SO THAT'S, THAT'S ONE OF THE RECOMMENDATIONS, UH, IN THE, IN THE REPORT. 
          THE, THE OTHER THING I DO WANNA POINT OUT THAT, THAT WE DID MENTION IN THE REPORT, AND, AND THIS IS ADDRESSING THE COMMENTS BROUGHT UP BOTH BY COUNCILMAN ELIAS AND BY COUNCILMAN MCKEE RODRIGUEZ, IS EVEN THOUGH THERE DOES NOT APPEAR TO BE A DISPARATE IMPACT OF THE OUTAGES, SORRY, OF THE ACTUAL ROLLING OUTAGES ON THE SOUTHERN OR THE INNER WEST SIDE, OR THE INNER EAST SIDE, WE CAN'T SAY THAT THE IMPACTS WEREN'T, UH, WEREN'T MORE, UH, STRONGLY FELT IN THOSE AREAS. 
          WE'RE TALKING ABOUT, LIKE YOU SAID, OLDER HOUSING STOCK, LESS ACCESS TO OTHER RESOURCES. 
          SO I, I THINK WE DO NEED TO BE MINDFUL ABOUT THAT, AND WE MADE A, A COMMENT, UH, IN THAT RESPECT IN THE, IN THE REPORT. 
          SO, UM, THANK YOU. 
          THOSE ARE MY COMMENTS. 
          THANK YOU. 
          COUNCIL MEMBER SANDOVAL. 
          COUNCIL MEMBER LIA. 
          YEAH. 
          AND THIS IS AN IMPORTANT PART OF THE CONVERSATION. 
          UM, YOU KNOW, UH, COUNCILMAN VRAN, YOU SAID, YOU KNOW, WE CAN GET INTO PERCEPTIONS AS IT RELATES TO NORTH AND SOUTH LATER. 
          I ACCEPT YOUR INVITATION. 
          LET'S TALK ABOUT THAT LATER. 
          WE'RE GONNA TALK ABOUT IT TODAY TOO. 
          OKAY. 
          AND SO, UM, BECAUSE PEOPLE ARE ALREADY RIGHT NOW AS WE SPEAK, PEDALING THIS LIE 
          [02:50:02]
THAT PEOPLE ON ONE SIDE OF TOWN FELT LESS PAIN THAN PEOPLE ON OTHERS. 
          JOHN, COURAGE, CLAYTON PERRY, WERE YOUR PEOPLE AFRAID? WERE THEY CRYING WHEN THEY OPENED THE DOORS? WAS IT JUST AS HARD TO GET WATER ON OUR SIDE OF TOWN AS IT WAS TO GET ON THE SOUTH SIDE? WAS IT JUST AS HARD TO GET FOOD? WERE YOUR STREETS JUST AS ICED OVER? WERE PEOPLE JUST AS P****D OFF AT YOU AS THEY WERE AT EVERYBODY ELSE ON, YOU KNOW, AND ALL THE OTHER LEADERS AT THIS DAIS, RIGHT? I PRESUME SO. 
          YEAH, THEY WERE. 
          UH, AND WE KNOW THAT BECAUSE IN THE PROCESS OF WRITING THIS REPORT, COUNCILWOMAN ADRIANA ROCHA, MYSELF, COUNCILMAN PERRY AND COUNCILWOMAN SANDOVAL PUT A CALL OUT TO EVERY SINGLE DISTRICT, AND WE SAID, SEND US YOUR QUESTIONS, YOUR CONCERNS, YOUR COMMENTS, AND YOUR IDEAS. 
          AND EVERY SINGLE DISTRICT IN EQUAL MEASURE SENT US THEIR QUESTIONS. 
          AND THE WORD HERE IS UBIQUITOUSLY AND UBIQUITOUSLY IN EQUAL MEASURE. 
          EVERYONE SENT US THE EXACT SAME AMOUNT OF VITRIOL AND WORRY AND CONCERN AND CONFUSION AND FEAR. 
          EVERY SINGLE DISTRICT. 
          I HAD LITTLE OLD LADIES ANSWERING THE DOOR IN MY DISTRICT IN TEARS WHEN I WOULD DELIVER FIREWOOD TO THEM. 
          AND THEN THEY STARTED SOBBING EVEN HARDER BECAUSE THEY'RE WIDOWS AND THEY DIDN'T KNOW HOW TO OPERATE THEIR FIREPLACE. 
          THAT HAPPENED IN EVERY SINGLE DISTRICT HERE. 
          NO AMOUNT OF INSULATION IN THE WALLS OF ANY STRUCTURE IS GOING TO MAKE SURE THAT YOUR HOUSE WASN'T 40 DEGREES. 
          HOUSES ON THE NORTH SIDE WERE 40 DEGREES. 
          HOUSES ON THE SOUTH SIDE WERE 40 DEGREES. 
          HOUSES ON THE WEST SIDE AND THE EAST SIDE AND DOWNTOWN WERE 40 DEGREES. 
          THIS WAS THE GREAT EQUALIZER. 
          EVERY SINGLE SAN ANTONIO FOR ONE WEEK WAS VULNERABLE. 
          EVERY SAN ANTONIAN, EVERY SAN ANTONIAN WHO WAS 80, 90 YEARS OLD IN DISTRICT EIGHT, IN DISTRICT SIX, IN DISTRICT ONE, WAS IN PAIN, GENUINE PHYSICAL PAIN, AND ON TO COMPOUND THAT NONE OF THEM CAN CALL THEIR LOVED ONES OR THEIR KIDS BECAUSE THEIR PHONES COULDN'T BE RECHARGED. 
          THAT'S JUST CRIMINAL IN A FIRST WORLD COUNTRY. 
          IT'S CRIMINAL. 
          SO I DON'T ACCEPT THAT THE PAIN IS FELT ON ONE SIDE MORE THAN ANOTHER. 
          IT TO SUGGEST THAT IS PEJORATIVE TO THE PEOPLE WHO WERE EXPERIENCING GENUINE PAIN ALL OVER TEXAS, IN BIG HOUSES AND IN LITTLE HOUSES. 
          IT IS PEJORATIVE TO ALL THE PEOPLE'S FAMILIES WHO DIED ALL OVER SAN ANTONIO AND ALL OVER TEXAS. 
          WHY AM I MAKING A BIG DEAL ABOUT THIS? BECAUSE OUR JOBS ON THIS COMMITTEE, INCLUDING GENERAL RICE'S JOB AND INCLUDING LISA TATUM'S JOB AND RE WILLIAMS' JOB, WAS TO ASK REALLY UNCOMFORTABLE QUESTIONS SO THAT WE CAN THEN USE THOSE ANSWERS, THOSE REALLY DIFFICULT ANSWERS, TO START HAVING A DIFFICULT CONVERSATION ABOUT RESILIENCY CITYWIDE ALSO, SO THAT WE CAN MANAGE EXPECTATIONS CITYWIDE. 
          AND SO THAT WE WOULD HAVE IMPORTANT, TRUSTWORTHY, TRANSPARENT TOOLS SO THAT PEOPLE WOULD HAVE FEWER MISPERCEPTIONS THAN NOT. 
          IT IS OUR JOB WHEN WE SEE A MISPERCEPTION TO CALL IT OUT FOR WHAT IT IS. 
          I THINK IT'S ALSO OUR JOB NOT TO PEDDLE IN MISTRUTHS. 
          AND IT'S NOT ALWAYS EASY. 
          IT'S EASY TO SOMETIME JUST ACCEPT, YOU KNOW, THE PERCEPTION BECAUSE IT'S HARDER TO CONTRADICT PEOPLE. 
          I WASN'T HIRED TO DO THAT. 
          UH, I WAS HIRED TO SPEAK THE VERY DIFFICULT TRUTH TO THE FOLKS ON THE NORTH SIDE AS THE SOUTH. 
          HERE'S SOME DIFFICULT TRUTHS. 
          SAWS, C P S, ERIC, THESE THREE ORGANIZATIONS ALONG WITH THE CHAMBERS OF COMMERCE AND THE GOOD GOVERNMENT LEAGUE OF THE PAST, OWN THE DISPARITY IN THIS CITY BETWEEN THE NORTH SIDE, THE EAST SIDE, THE WEST SIDE, AND THE NORTH SIDE. 
          AND THE SOUTH SIDE. 
          WE OWN THAT, RIGHT? OUR PREDECESSORS CAUSED THIS CRISIS, THIS DISASTER. 
          AND THESE DISPARITIES CONTINUE TO EXIST. 
          IT'S OUR RESPONSIBILITY TO ADDRESS THEM EQUALLY ACROSS, UH, ACROSS THE BORDERS, YOU KNOW, OF THESE AREAS OF TOWN WITH HONESTY. 
          NOW, I WILL TELL YOU THAT WE WENT INTO THESE WITH THE IDEA THAT WE WERE GONNA MAKE RE RECOMMENDATIONS THAT WE'RE GONNA APPLY TO ALL OF SAN ANTONIO. 
          WE DID THAT. 
          COUNCILMAN MCGEE, YOUR SUGGESTIONS. 
          EXCELLENT. 
          I APPLAUD THEM. 
          YOU'LL FIND THEM WORD FOR WORD IN THE RECOMMENDATIONS IN THIS REPORT. 
          UM, AND YOU'RE REALLY SMART. 
          AND THIS REPORT WAS PUT TOGETHER BY REALLY SMART PEOPLE WHO ARE SITTING OUT THERE AS WELL, AND THEY PICKED UP ON EVERYTHING YOU PICKED UP ON. 
          AND I THINK YOU'RE GONNA LIKE WHAT WE'RE GONNA DO HERE. 
          THANKS. 
          THANK YOU. 
          COUNCIL MEMBER PAL. 
          COUNCIL MEMBER COURAGE. 
          THANK YOU. 
          [02:55:01]
THERE WERE A FEW THINGS I DIDN'T GET THROUGH BEFORE. 
          UM, AGAIN, RELATED TO COMMUNICATION. 
          UH, AND, AND I THINK C P S HAS MORE TO, TO ANSWER FOR THIS. 
          HOW DO WE PROVIDE COMMUNICATION AND ENERGY SERVICES FOR THOSE WITH MEDICAL CONDITIONS, USING EQUIPMENT, REQUIRING ENERGY DURING THESE KINDS OF SITUATIONS? HOW ARE WE ADDRESSING THAT FROM THE PERSPECTIVE OF C P S ENERGY? SO, UM, THANK YOU FOR, FOR THAT QUESTION. 
          AND WE GOT QUITE A BIT OF FOCUS ON CRITICAL CARE CUSTOMERS, UM, WHICH WE SHOULD. 
          AND I WILL SAY THANKFUL. 
          I, I'VE BEEN THANKFUL TO THE COUNCIL, YOUR PREDECESSORS. 
          UH, BACK IN THE 20 10, 20, 20 15, I THINK TIMEFRAME COUNCIL ASKED US SIMILAR QUESTIONS ABOUT HOW DO WE DO, UH, TAKE BETTER CARE OF ALL OF OUR CUSTOMERS AND MAKE SURE THAT WE HAVE AN OUTREACH PROGRAM. 
          SO WE CREATED A COMMUNITY RESPONSE UNIT. 
          SO WE ACTUALLY, AT C P S ENERGY HAVE A CASE WORKING TYPE ARRANGEMENT FOR, FOR ALL OF OUR CUSTOMERS. 
          WE DO ALL TYPES OF THINGS WITH THIS GROUP. 
          WHEN THERE'S, WHEN THERE'S A EQUIPMENT FAILURE, THIS GROUP GOES OUT AT NIGHT, GOES TO APARTMENT COMPLEXES, BRINGS WATER, HELPS PEOPLE RELOCATE AND DO THOSE THINGS. 
          I WILL SAY OUR RHYTHM TO HELP THE COMMUNITY GOT COMPLETELY DISRUPTED DURING THE PANDEMIC. 
          UH, PEOPLE DIDN'T ALWAYS FEEL COMFORTABLE WITH US VISITING THEM, AND PARTICULARLY OUR CRITICAL CARE CUSTOMERS, BUT WE DO HAVE A METHOD OF CALLING THEM ON A REGULAR BASIS TO IMPROVE, UM, KNOWING WHAT'S HAPPENING WITH THEM, TELLING THEM WHAT'S HAPPENING, TALKING TO THEM ABOUT RELOCATION. 
          WE HAVE HAD A REALLY GREAT RELATIONSHIP WITH THE FIRE DEPARTMENT. 
          WE DON'T HAVE THE FACILITIES TO TRANSPORT PEOPLE, PARTICULARLY IF THEY HAVE A HOME THAT REQUIRES THE ELECTRICITY TO OPERATE THE SYSTEMS THAT THEY NEED. 
          WE DON'T HAVE THE ABILITY TO ACTUALLY MOVE THEM WHERE THEY NEED TO GO. 
          BUT THE FIRE DEPARTMENT DOES BOTH THE, UM, AND THE POLICE DEPARTMENT DO THE WELLNESS CHECKS, AND THE FIRE DEPARTMENT HAS HELPED AND MOVING CUSTOMERS THAT ARE WILLING. 
          NOW, OF COURSE, NOT EVERYBODY WANTS TO LEAVE THEIR HOME, EVEN IN THE FACE OF CATASTROPHE. 
          THEY ARE COMPLETELY SET UP AND DON'T ALWAYS KNOW THAT WE'RE, THAT THEY'RE GONNA BE MOVED TO SOMEPLACE. 
          UM, THAT'S ACCOMMODATING FOR THEM AND COMFORTABLE, BUT TO, TO THE POINT YOU RAISE. 
          WE HAVE, I THINK, A WHOLE LOT MORE WORK TO DO TO FIGURE OUT HOW TO HAVE MORE TOUCHPOINTS WITH CUSTOMERS AND THOSE WHO NEED THE MOST HELP, PARTICULARLY FOR HEALTH AND SUSTAINABILITY, AND FIGURE OUT HOW TO GET PLANS INDIVIDUALLY FOR CUSTOMERS THAT REALLY WORK FOR THEM. 
          WELL, I KNOW ONE OF THE THINGS YOU'RE TALKING ABOUT IS RECONFIGURING YOUR CIRCUITS. 
          YES, SIR. 
          CAN CIRCUITS BE RECONFIGURED FOR ALMOST INDIVIDUAL HOMES ON A BLOCK OR THINGS LIKE THAT TO PUT THEM IN THOSE KINDS OF CIRCUITS? THAT WON'T GET SHUT OFF. 
          WE DON'T HAVE THE EXACT TECHNOLOGY TO PINPOINT INDIVIDUAL HOMES, BUT WE ARE WORKING WITH SOME VENDORS TO SEE IF THEY CAN CREATE A SOLUTION FOR US. 
          'CAUSE WE UNDERSTAND THE IMPORTANCE OF THAT, AND WE'RE DOING THAT NOW. 
          GOOD. 
          AND THAT'S WHAT I HAD HOPED TO HEAR, BECAUSE I THINK THAT THAT WOULD HELP WITH PEOPLE IN THAT SITUATION. 
          UM, I, AND, AND THAT'S ALL I HAVE FOR YOU, PAULO. 
          I GUESS THE NEXT ONE IS FOR KIND OF C P S SAWS AND, AND, UH, THE CITY MANAGER'S OFFICE, WE'VE JUST INVESTED BETWEEN ALL THE AGENCIES, I THINK OVER $40 MILLION ON COMMUNICATIONS SO THAT THE POLICE AND THE FIRE AND C P SS AND SAWS AND THE SHERIFF AND OTHER AGENCIES CAN ALL COMMUNICATE WITH EACH OTHER. 
          WAS THAT SET UP AND RUNNING? AND DID IT WORK THROUGH THIS PROBLEM THAT WE HAD? UH, YES, SIR. 
          UH, OUR CURRENT RADIO SYSTEM, UM, UH, WE HAD ONE POWER ISSUE AT A TOWER SITE. 
          UH, THE, THE SYSTEM, YOU'RE, YOU'RE TALKING ABOUT WHERE WE WILL, UH, THE C P SS SAWS, THE CITY AND THE COUNTY WILL BE ON THE SAME SYSTEM. 
          IS CURRENTLY BEING IMPLEMENTED RIGHT NOW, BUT OUR CURRENT RADIO SYSTEM THAT THE SHERIFF'S OFFICE, POLICE AND FIRE, AND OUR PUBLIC WORKS AND AGENT, OTHER, UH, MUNICIPAL AGENCIES ARE ON, UM, UM, WE HAD NO ISSUES WITH, BUT THE NEW ONE SHOULD BE EVEN, UM, MORE SECURE, WOULD YOU SAY, AND MORE EFFICIENT IN PROVIDING THESE COMMUNICATION TOOLS AND PROVIDE DIRECT COMMUNICATION BETWEEN, TO PAULA'S EXAMPLE, THE, THE FIRE DEPARTMENT AND A AND A C P S LINESMAN. 
          MM-HMM. 
           OR, UH, SAWS. 
          OKAY. 
          THANK YOU. 
          THAT'S ALL MAYOR. 
          THANK YOU. 
          COUNCIL MEMBER COURAGE. 
          COUNCIL MEMBER. 
          VIE GRAND. 
          YES. 
          I JUST HAVE ONE, UH, I HAVE A FEW QUESTIONS, BUT, UH, ERIC, DO WE HAVE A TIMELINE OF WHEN WE'RE GOING TO LOOK AT THIS PROCESS AND MAYBE GET THOSE, UH, UH, COOLING STATIONS AS, AS WE GO THROUGH THE SUMMER MONTHS WHEN THAT'LL POSSIBLY HAPPEN? SO, COUNCILWOMAN, WE HAVE COOLING STATIONS NOW. 
          MM-HMM. 
          , I MEAN, YOU, I'M SURE YOU'VE SEEN THE PRESS RELEASES. 
          [03:00:01]
WE'VE BEEN DOING THEM HERE FOR THE LAST COUPLE OF WEEKS. 
          UM, PART OF THIS WILL BE PART OF THE CONVERSATION TOMORROW. 
          I MEAN, IF YOU'LL RECALL LAST WEEK'S B SESSION MM-HMM. 
           WITHIN THE TRIAL BUDGET. 
          UM, I'M PROPOSING TO SET ASIDE A FAIR AMOUNT OF MONEY, UM, SIGNIFICANT AMOUNT OF MONEY, UH, TO BE ABLE TO ADDRESS SOME OF THE RECOMMENDATIONS. 
          UM, IT, IT COULD ALSO BE PART OF OUR BOND PROGRAM AND THOSE CONVERSATIONS THAT Y'ALL, THAT THE COUNCIL WILL HAVE LATER ON AT THE END OF SUMMER, BEGINNING OF FALL. 
          BUT I THINK A LOT OF THAT WILL BEGIN TOMORROW. 
          I THINK STRUCTURALLY AND FROM AN ORGANIZATIONAL ALIGNMENT, WHAT I SAID EARLIER, THOSE CONVERSATIONS ARE ALREADY OCCURRING BETWEEN THE CITY, THE COUNTY, OR WELL, INCLUDING THE COUNTY. 
          AND I'LL JUST REMIND EVERYBODY, THE COUNTY HAS PRESENCE IN THE E O C, BUT, BUT BETWEEN THE CITY C P S AND SAS, THE CRITICAL PIECE OF THIS IS TO MAKE SURE THAT WE ARE OVERLAYING, AND I KNOW THIS IS SOME WORK THAT SAS IS DOING WITH C P S, IS OVERLAYING CIRCUITS, WATER PUMPS, AND WHERE, WHERE WE HAVE MAYBE A LIBRARY OR A COMMUNITY CENTER MM-HMM. 
           SO THAT WE ARE NOT, SO THAT THOSE FACILITIES ARE IN THE WHITE PART OF THAT, UH, MAP AND NOT THE ORANGE PART OF THE MAP THAT, UH, MR. WILLIAMS SHOWED. 
          YEAH. 
          AND ALSO, UH, JUST FOR C P S AND SAWS, IF WE COULD GET, IF I COULD GET AN, AND POSSIBLY MY OTHER COUNCIL COLLEAGUES WHO IS, IS NEAR, UH, HAVING THEIR SERVICE, UH, DISRUPTED AS SOON AS THIS MORATORIUM ENDS. 
          BECAUSE I THINK WHEN WE DO LOOK AT THAT, WE'RE GONNA SEE THAT THEY SIT A LITTLE MORE ON THE SOUTHERN SECTOR THAN THEY DO IN OTHER PARTS OF TOWN. 
          SO IF WE COULD GET THAT SO WE CAN START HELPING WITH RESOURCES AND MAKING SURE AS THE SUMMER MONTHS COME THAT THEY HAVE, UM, THEY KNOW WHERE THE COOLING STATIONS ARE AND MAYBE THEY CAN HELP WITH, UH, REDUCING THEIR, THEIR ENERGY AND UTILITY BILLS. 
          UM, SO THOSE WERE JUST MY TWO QUESTIONS. 
          UH, UH, AND I WANT TO TAKE THE OPPORTUNITY TO THANK THE FIRE DEPARTMENT, THE POLICE DEPARTMENT, AND VIA FOR HELPING DURING THIS CRISIS. 
          UH, THEY ALSO KI RISKED AND GOT OUT THERE AND MADE SURE THAT THOSE WITH, UH, HEALTH NEEDS WERE GETTING THE SERVICES THAT THEY NEEDED. 
          SO THANK YOU TO THEM. 
          THANK YOU. 
          COUNCIL MEMBER VIRIN. 
          COUNCIL MEMBER MCKEE RODRIGUEZ. 
          I JUST WANT TO CONTINUE THE CONVERSATION AND I FEEL COMPELLED TO, UM, REALLY CALL TO ATTENTION THAT THIS IS ABOUT EQUITY AND THE CITY HAS A HUGE PRIORITY AND, AND FOCUS AND EMPHASIS ON EQUITY. 
          SO YES, EVERYONE FEELS PAIN. 
          YES, THERE ARE PEOPLE IN DIFFERENT PARTS OF TOWN THAT FELT COLD, BUT WHEN PEOPLE ARE STOCKPILING FOOD AND WATER, WE HAVE TO LOOK INTO HOW MANY GROCERY STORES ARE AVAILABLE ON A REGULAR BASIS. 
          PEOPLE IN DISTRICT TWO HAVE TO LEAVE THE DISTRICT IN ORDER TO GET THE THINGS THAT WE NEED WHEN THE DIGITAL DIVIDE IS, YOU KNOW, GREATLY IMPACTING MY DISTRICT AND OTHER DISTRICTS. 
          AND A HUGE PART OF OUR COMMUNICATION PLAN IS DIGITAL. 
          WE HAVE TO LOOK INTO WHO IS BEING COMMUNICATED WITH. 
          WHEN WE LOOK AT THE DIFFERENT HOUSES THAT EXIST IN OUR COMMUNITIES, THOSE THAT HAVE HIGHER QUALITY INSULATION, THOSE THAT ARE WEATHERIZED, WE HAVE TO LOOK AT WHAT PARTS OF TOWN THOSE ARE. 
          AND WE HAVE TO BE REAL THAT YES, EVERYONE'S PAIN IS REAL, BUT THE IMPACT IS NOT THE SAME. 
          AND THAT'S ALL THIS CONVERSATION IS ABOUT. 
          I DON'T DOUBT ANYONE'S INTENTIONS HERE. 
          UM, AND I'LL ASK ANOTHER QUESTION, AND I DON'T KNOW IF YOU WILL HAVE AN ANSWER, BUT I WOULD LIKE TO ASK, WHAT CHANGES WOULD SAWS OR C P S RECOMMEND, UM, TO THE UNIFIED DEVELOPMENT CODE TO FUTURE PROOF? ARE UP AND COMING INFRASTRUCTURE FROM DISASTERS LIKE THIS, UM, SUCH AS NEW BUILDING STANDARDS FOR PIPING, SPIGOT IMPROVEMENTS, ANY OF THAT? I DON'T, I, I WOULD SAY THAT, UM, C P S ENERGY PROBABLY DOESN'T HAVE THAT LEVEL OF EXPERTISE TO DO, TO DO IT. 
          HOWEVER, WE STAND READY TO PARTNER WITH THE CITY, UM, AND THE WATER COMPANY TO, TO BE BETTER IN CONTRIBUTING TO WHAT CAN HAPPEN IN WEATHERIZATION, WHAT CAN HAPPEN IN THE, IN THE STANDARDS THAT HOMES HAVE, AND THEN ALSO LOOK FOR FUNDING SO THAT WE CAN HELP GET THAT SOLVED. 
          THANK YOU. 
          MS. GOLD WILLIAMS. UH, THE UNIT, THE UNIFORM DEVELOPMENT CODE, THE PLUMBING CODE THAT THE CITY CONTROLS, UH, CAN GO A LONG WAY IN ADDRESSING SOME OF THE, UH, FAILURES THAT HAPPENED IN PEOPLE'S HOMES. 
          IT WAS BASICALLY BROKEN PIPES THAT FROZE AND THEY JUST BUSTED. 
          AND THIS WAS ON THEIR, ON, UH, INDIVIDUAL'S PROPERTY. 
          SO IT WAS A PRIVATE ISSUE. 
          UH, BUT, UH, THOSE ARE OLDER HOMES. 
          THE NEWER HOMES OBVIOUSLY DO HAVE TO PASS CODE, BUT IF THEY WANT TO, IF Y'ALL WANT TO MAKE THEM STRICTER, THAT'S, UH, UH, TWO PLACES TO START THE, UH, DEVELOPMENT CODE AND THE PLUMBING CODE. 
          THANK YOU, COUNCILMAN. 
          AND JUST, UH, FOR THE, FOR THE BENEFIT, JUST TO REMIND THE REST OF THE COUNCIL, THE UNIFIED DEVELOPMENT CODE AND THAT PROCESS TO REVIEW. 
          WE'LL START, IT'S, IT'S, IT'S GENERALLY DONE EVERY FIVE YEARS. 
          IT WAS SUPPOSED TO BE DONE LAST YEAR. 
          WE PUT IT, WE PUT IT OFF LAST YEAR BECAUSE OF THE PANDEMIC. 
          AND THAT 
          [03:05:01]
PROCESS WILL BEGIN THIS FALL. 
          THANK YOU. 
          COUNCIL MEMBER MCKEE RODRIGUEZ, UH, COUNCIL MEMBER BRAVO. 
          THANK YOU. 
          SO I JUST PULLED MY MIC OUT. 
          UH, ONE THING THAT I'VE NOTICED, UM, NOT JUST WITH THE PREVIOUS COUNCIL, BUT WITH COUNCILS HISTORICALLY HERE IN SAN ANTONIO, IS THAT, UM, THEY'VE OFTEN SEEN C P S ENERGY MAYBE SOURCED TO SOME EXTENT, UH, AS A CASH COW AND, UH, AN OPPORTUNITY FOR, TO BE ABLE TO, YOU KNOW, FUND OUR BUDGET HERE. 
          BUT HAVE, WE HAVEN'T SEEN A LOT OF CHECKS AND BALANCES OUT OF THE COUNCIL. 
          AND, UM, I WANNA TREAD LIGHTLY WITH THAT IN SOME WAYS, BECAUSE I BELIEVE WE NEED MORE CHECKS AND BALANCES. 
          BUT AT THE SAME TIME, UH, YOU KNOW, UH, WE JUST, THE, SOME OF YOUR BOARD MEMBERS FROM C P S ENERGY WERE JUST HERE, THEY JUST LEFT. 
          I'M GLAD THEY WERE, WERE HERE. 
          BUT I HAVE HEARD THEM SAY WHEN THEY COME ON THAT IT TAKES THEM SEVERAL YEARS TO GET THE HANG OF THE ENERGY MARKET AND UNDERSTANDING THE ISSUES AT THE LEVEL OF COMPLEXITY THAT THEY NEED TO, TO BE EFFECTIVE BOARD MEMBERS. 
          AND, AND, YOU KNOW, YOUR COUNCIL MEMBERS TYPICALLY DON'T HAVE THAT LEVEL OF BACKGROUND. 
          AND SO I KNOW THAT WE NEED TO, UH, TREAD LIGHTLY IN THAT WAY, BUT I'M LOOKING TO STRIKE SOME KIND OF BALANCE WHERE WE'RE ABLE TO PROVIDE MORE INPUT TO MAKE SURE THAT, THAT, UH, OUR COMMUNITY'S VALUES ARE BEING REFLECTED FROM IN OUR UTILITIES, AND TO MAKE SURE THAT, THAT WE ARE, UM, MAKING SURE THAT OUR UTILITIES ARE OPERATING IN WAYS THAT ARE TRANSPARENT AND ACCOUNTABLE TO US. 
          AT THE SAME TIME, I DON'T WANT TO GET IN YOUR WAY TOO MUCH AND, YOU KNOW, WITH SOME OF THE ISSUES THAT YOU ALL DEAL WITH, UM, YOU KNOW, BECAUSE, UH, WE NEED TO MAKE SURE THAT, THAT YOU ALL ARE HIRING GOOD PEOPLE AND WE'RE LETTING YOU DO YOUR JOB. 
          AND SO, SO I'M LOOKING TO STRIKE THAT, THAT BALANCE. 
          UM, SO DR. 
          CATHERINE HAYHOE HAS BEEN HERE IN SAN ANTONIO BEFORE TO HELP US OUT WITH CLIMATE CHANGE RELATED ISSUES. 
          AND, UM, I BELIEVE SHE'S THE CHIEF SCIENTIST FOR THE NATURE CONSERVANCY NOW. 
          AND SHE LIKES TO TELL A STORY ABOUT HOW YOU CAN DRIVE, UH, ON A ROAD, ON A HIGHWAY IN WEST TEXAS WITHOUT LOOKING AT THE ROAD. 
          YOU CAN JUST LOOK IN YOUR REAR VIEW MIRROR AND YOU CAN STAY IN YOUR LANE. 
          YOU CAN STAY ON THE ROAD BY JUST WATCHING, LOOKING IN YOUR REAR VIEW MIRROR, BECAUSE THE ROAD WILL STAY STRAIGHT FOR SO LONG. 
          AT SOME POINT, YOU'RE GONNA HIT A CURVE. 
          AND THAT'S WHERE WE ARE RIGHT NOW WITH CLIMATE CHANGE. 
          WE'RE NOT ABLE TO ANTICIPATE WHAT, WHAT OUR CLIMATE IS GONNA BE LIKE NECESSARILY BY JUST LOOKING AT OUR CLIMATE GOING BACK IN THE LAST 10 YEARS OR SO. 
          RIGHT. 
          AND SO I WANT TO ASK, UM, SOME OF OUR COMMITTEE MEMBERS, I GUESS, UH, LISA TATUM AND REED WILLIAMS AND GENERAL RICE, CAN YOU TELL ME IF YOU ALL HAD ANY CONVERSATIONS ABOUT CLIMATE CHANGE AND LOOKING FORWARD HOW WE MAY HAVE MORE EXTREME WEATHER EVENTS AND HOW THE, THE EVENTS MAY BE MORE FREQUENT AND EVEN MORE EXTREME GOING FORWARD THAN WHAT WE'VE SEEN IN RECENT PAST? THANK YOU, COUNCILMAN. 
          UH, I'LL START AND THEN OTHERS CAN COME UP HERE. 
          UH, WE DID, UH, HAVE SOME DISCUSSIONS I DID, AND OBVIOUSLY, UH, COUNCILWOMAN SANDOVAL AND I'VE HAD A LOT OF DISCUSSIONS. 
          AND ONE THING I'D LIKE TO GET OUT HERE, I'VE HEARD A LOT ABOUT GENERATORS TODAY FOR ONE THING, AND I BELIEVE THAT, UH, WE NEED TO NOT THINK IN OUR MIND ABOUT GENERATORS IS SOMETHING THAT'S BURNING, UH, DIESEL FUEL OR, OR PROPANE. 
          BUT IT'S, YOU NEED TO THINK ABOUT, UH, PERHAPS SOME SOLAR, UM, BA SOLAR PANELS AND BATTERIES, THE NEW, UH, UH, L F P BATTERIES THAT, UM, CAN BE SERVING THESE LARGER, UH, INSTALLATIONS. 
          'CAUSE THEY'RE HEAVIER AND, BUT THE IRON IS IRON BATTERIES. 
          UH, THESE LFPS ARE GONNA BE A FUTURE. 
          SO EVERY TIME I HEAR GENERATORS UP HERE, I THINK WE NEED TO THINK ABOUT SOME OTHER WAYS OF, OF THESE AREN'T BIG REQUIREMENTS, UH, KEEPING, UH, SOME OF THESE FIRE STATIONS ON OR KEEPING SOME OF THESE, UH, PUMP STATIONS AS FAR AS THEIR HEAT TRACING AND THEIR INSTRUMENTATION. 
          SO WE DID TALK ABOUT THOSE THINGS AND THOSE DID GET INTO OUR CONVERSATIONS. 
          YOU'RE ABSOLUTELY RIGHT. 
          UH, WHAT WE'RE GONNA SEE IN THE FUTURE IS QUITE DIFFERENT. 
          AND, AND, AND FORTUNATELY, UH, THERE IS A PRETTY GOOD DISCUSSION ON THAT RIGHT NOW. 
          UH, IF YOU HAVE SPECIFIC, UH, QUESTIONS OR AREAS THAT YOU'D LIKE TO GO INTO, WE'LL BE GLAD TO ANSWER THOSE. 
          BUT, UH, THOSE WERE PART OF OUR DISCUSSIONS, AND WE DO UNDERSTAND THAT THESE THINGS, AND PART OF THE REASONS THAT WE THINK THIS IS GONNA HAPPEN AGAIN IS 'CAUSE IT'S GETTING HOTTER. 
          AND, UH, I SO BE GLAD TO ANSWER SPECIFIC QUESTIONS. 
          YEAH, I ACTUALLY, I SEE THAT I'M ABOUT TO RUN OUTTA TIME, AND I WANTED TO SAY REALLY QUICKLY, UM, THAT I WAS WONDERING IF, 
          [03:10:01]
UH, IF YOU'RE FAMILIAR WITH THE SITUATION IN FUKUSHIMA AND WHAT HAPPENED THERE. 
          AND MY UNDERSTANDING IS THAT THE CULTURE WAS SUCH FOR THE FUKUSHIMA NUCLEAR DISASTER, THE CULTURE THERE WAS SUCH THAT THE YOUNGER ENGINEERS WHO HAD CONCERNS THAT THERE WEREN'T ENOUGH SAFEGUARDS FOR, UH, A TSUNAMI WERE THE CULTURE WAS SUCH THAT THEY WERE NOT ALLOWED TO, OR IT WASN'T, WASN'T ACCEPTABLE FOR THEM TO, TO QUESTION AND CHALLENGE THE MORE SENIOR ENGINEERS THERE. 
          AND SO I'M WONDERING IF YOU HAD ANY KIND OF CONVERSATIONS AROUND CORPORATE CULTURE, INSTITUTIONAL CULTURE WITH OUR UTILITIES, OUR EMERGENCY OPERATIONS CENTER, UM, TO MAKE SURE THAT WE'RE, THAT, THAT, THAT PEOPLE ARE ALLOWED TO CHALLENGE THEIR SUPERIORS THERE AND MAKE SURE WHEN THEY DO HAVE CONCERNS, THAT THEY'RE ABLE TO BRING THEM UP OPENLY. 
          WELL, I, I HAVEN'T HAD SPECIFIC CONVERSATIONS WITH 'EM, BUT I CERTAINLY ENDORSE THAT. 
          THANK YOU. 
          YEAH, THANK YOU. 
          THANK YOU. 
          COUNCIL MEMBER BRAVO. 
          COUNCIL MEMBER ROCHE GARCIA. 
          THANK YOU, MAYOR. 
          UM, I, I WANTED TO FOLLOW UP ON SOMETHING EARLIER AND I, I UNDERSTAND HOW IMPORTANT THIS, THIS COMMITTEE'S WORK AND THE WORK THAT GOES FORWARD IS GOING TO BE, I DO BELIEVE THAT COVID WAS ACTUALLY THE GREATEST EQUALIZER, UNFORTUNATELY, RIGHT? AND THEN THIS WAS COMPOUND, IT'S JUST ADDED TO IT. 
          SO, UH, BECAUSE OF COVID THEN WE DIDN'T HAVE ENOUGH PEOPLE IN THE EMERGENCY OPERATION CENTER, ET CETERA. 
          SO, UM, SO I JUST DO WANNA REMIND MY, MY COLLEAGUES ABOUT THAT. 
          I, I HAVE A QUESTION. 
          AND IS THERE ANYBODY HERE FROM THE EMERGENCY OPERATIONS CENTER TODAY? UM, MY QUESTION IS HOW WE USE THE STEER REGISTRY. 
          IT'S THE FREE REGISTRY. 
          UM, IT, WHEN YOU GO ONLINE TO REGISTER FOR IT, OR YOU CAN JUST DIAL 2 1 1, IT SAYS, YOUR LOCAL EMERGENCY MANAGEMENT OFFICE WILL TELL YOU HOW THIS INFORMATION IS USED, HOW DO WE SHARE THE INFORMATION WE GET FROM STEER COUNCILMAN? WE HAVE SOME REPRESENTATIVES FROM THE A O C HERE TODAY. 
          WE ARE GONNA HAVE TO GET BACK TO, TO, TO THAT QUESTION FOR YOU. 
          I'LL, I'LL CHECK AND ANSWER FOR YOU BEFORE THE END OF THE MEETING. 
          OKAY. 
          THANK YOU, MARIANNE. 
          I THINK THAT'S ONE OF THE GREATEST THINGS THAT WE CAN DO IS BE CALLED TO 2 1 1. 
          PEOPLE CAN SIGN UP. 
          I, I DON'T KNOW IF THEY WORK WITH C P S AND, AND, AND WITH SAUCER, WE RECOMMEND THAT. 
          I DON'T KNOW IF IT COMES AS A RECOMMENDATION AT THE STATE LEVEL, BUT I DO THINK THAT THAT'S AN OPPORTUNITY THAT WE HAVE THAT WE MAY BE MISSING OUT ON PROMOTING TO OUR RESIDENTS. 
          UM, I ALSO WANT TO, UM, I THINK IT WAS COUNCILMAN PE. 
          UH, NO, IT WAS COUNCILMAN COURAGE THAT BROUGHT THIS UP. 
          UM, THERE'S A LOT OF BURST PIPES. 
          THERE'S A LOT OF BUSINESSES THAT STEPPED UP AND, AND I, I COMPLETELY FORGOT EARLIER TO THANK ALSO THE SALVATION ARMY, THE SAN ANTONIO RESTAURANT ASSOCIATION. 
          THEY HELPED ME WITH MY RESIDENTS WHO WERE, UH, LIVING IN APARTMENTS WITH BURST PIPES WITHOUT WATER FOR FIVE, SIX DAYS OUT, DAYS OUT. 
          AND SO I HAD AT LEAST FIVE APARTMENT COMPLEXES. 
          UM, I WANNA THANK, UM, BILLY MADISON AND DEREK FROM 9 9 5 KISS AND MICHAEL TAYLOR FROM TICKET SEVEN 60. 
          THEY VOLUNTEERED, THEY ACTUALLY WORKED, UH, HARD DELIVERING WATER AND FOOD AND BILL GOLDBERG, UH, FORMER WRESTLER WHO AGREED TO BE MY PERSONAL BODYGUARD, BY THE WAY, BROUGHT THE ENTIRE CHAMPIONSHIP TEMP, UH, BERNIE CHAMPION, UM, WRESTLING TEAM TO HELP DELIVER TO THE DOORS OF VULNERABLE RESIDENTS WHO COULDN'T EVEN COME DOWN FROM THEIR APARTMENTS BECAUSE THEY MIGHT HAVE SLIPPED, ET CETERA. 
          UM, AND THEN WE HAD A FORMER N F L PLAYER, BOB ROSENFIELD FROM THE, THE RAIDERS HELP AS WELL. 
          SO I'M SAYING THIS BECAUSE EVERYBODY REALIZED THAT THERE WAS A NEED AND THERE WAS A NEED SPECIFICALLY IN THE MOST VULNERABLE COMMUNITIES AFTER IT WASN'T THE DURING, IT WAS THE AFTER. 
          HOW DO WE RECOVER? HOW DO WE HELP IF, IF THEY DON'T HAVE ACCESS TO WATER, LET'S MAKE SURE WE GET THEM TWO OR THREE CASES OF WATER THAT WILL HELP THEM GET THROUGH THE NEXT TWO OR THREE DAYS BECAUSE MAYBE THEY DON'T HAVE ENOUGH MONEY TO CALL A PLUMBER OR THAT CAN COME OUT AS FAST. 
          AND, AND WE KNOW THAT PLUMBERS WERE IN HIGH DEMAND, SO EVEN AT THAT POINT, EVEN IF THEY WERE ABLE TO AFFORD A PLUMBER, ACCESS TO A PLUMBER WAS DIFFICULT. 
          UM, SO I WANNA THANK THAT, THOSE, THOSE FOLKS WHO STEPPED UP. 
          BUT I ALSO WANNA ENCOURAGE US, AND SOMEBODY BROUGHT THIS UP AND I DON'T REMEMBER, I THINK IT WAS COUNCILMAN PELS MENTIONED THE CHAMBERS OF COMMERCE. 
          UM, AND I WANT TO ENCOURAGE US TO WORK WITH BUSINESSES TO FIGURE OUT, UM, HOW WE CAN GET THEM TO PREPARE THEIR EMPLOYEES FOR READINESS. 
          SO, UM, COUNCILMAN SANDOVAL MENTIONED EARLIER THAT IN OTHER PARTS OF THE UNITED STATES, PEOPLE ARE PREPARED. 
          IT'S KIND OF A GO BAGG, IF YOU WILL, THAT THEY'RE READY. 
          AND OUR RESIDENTS MIGHT NOT HAVE BEEN PREPARED FOR THIS BECAUSE WE DON'T, UM, TYPICALLY HAVE THIS KIND OF WEATHER. 
          BUT I DO THINK THAT IT'S AN OPPORTUNITY TO ENGAGE OUR BUSINESSES AND REMIND THEM THAT, UH, CLIMATE CHANGE IS REAL, THAT THIS WILL BE HAPPENING MORE OFTEN, BY THE WAY, WE SHOULD PREPARE THEM FOR THE SUMMER. 
          AND SO I JUST WANTED TO TAKE THE OPPORTUNITY TO HELP, UH, OR GET MY COLLEAGUES TO HELP WITH MAYBE GIVING US A LIST OF BUSINESSES THAT WE CAN CALL AND REACH OUT TO AND ENCOURAGE TO JUST PREPARE. 
          UM, I KNOW I SEE A REPRESENTATIVE 
          [03:15:01]
FROM U S A A, I THOUGHT I SAW SOMEBODY EARLIER FROM, FROM VALERO, SOME OF THE BIGGER AGENCIES THAT HAVE MANY EMPLOYEES OR ZACHARY, UM, FOLKS THAT CAN HELP US AND REMIND THEIR EMPLOYEES TO BE PREPARED FOR THE UPCOMING WEATHER EMERGENCIES THAT MIGHT COME EVEN AS A RESULT OF HEAT. 
          THAT'S IT. 
          THANK YOU, MAYOR. 
          THANK YOU EVERYONE. 
          THANK YOU. 
          COUNCIL MEMBER ROCHA GARCIA, COUNCIL MEMBER PERRY. 
          THANK YOU, SIR. 
          UH, JUST TWO MORE THINGS. 
          UH, THE U D C WAS MENTIONED HERE, AND, UH, THANK YOU ERIC FOR THAT UPDATE ON WHERE WE'RE AT WITH THAT. 
          I, I JUST WANNA REMIND EVERYBODY, YOU KNOW, WE COULD, WE COULD CHANGE THE U D C TO, UH, DO ANYTHING WE WANT. 
          WE COULD HAVE HOUSES THAT ARE DESIGNED AND BUILT UP IN ALASKA, BE BUILT HERE IN SAN ANTONIO, BUT GUESS WHAT? GUESS WHAT COMES ALONG WITH THAT COMES WITH A HIGHER COST OF COURSE. 
          SO WE TALK OUTTA ONE SIDE OF OUR MOUTH, WE WANT MORE AFFORDABLE HOUSING, BUT THEN ON THE OTHER SIDE, LET'S MAKE IT MORE DIFFICULT, LET'S MAKE IT MORE, MORE EXPENSIVE TO DO THAT. 
          SO IT'S A BALANCE OUT THERE, BUT YOU HAVE TO BE MINDFUL THAT ANYTHING THAT WE PUT IN THE D U D C, UH, COULD RISE RAISE A PRICE OF HOUSING HERE IN SAN ANTONIO. 
          AND IT WILL. 
          UM, JUST ANOTHER QUICK QUESTION, PAULA, I GUESS THIS WOULD BE FOR YOU. 
          UM, YOU KNOW, LOOKING AT THE FUTURE, AND I KEEP TALKING ABOUT THIS, ABOUT WHEN ARE WE GONNA BE BUILDING A NEW PLANT OR PLANTS AND, UH, SOUNDS LIKE, YOU KNOW, WE'RE TALKING ABOUT OTHER THAN COAL AND THE OTHER THAN WOULD BE NATURAL GAS AND HAVE Y'ALL THOUGHT OUT OF THE BOX, LIKE, YOU KNOW, INSTEAD OF GETTING IN THIS SITUATION THAT WE WERE JUST IN WITH THE LACK OF NATURAL GAS AND THE HIGH PRICES, HAVE Y'ALL THOUGHT ABOUT, HEY, LET'S, UH, BUILDING A PIPELINE DOWN TO THE EAGLE FORD HERE AND YOU KNOW, US PUT IN OUR OWN GAS, GAS SUPPLY TO, TO SAN ANTONIO, WHERE WE GET OUT OF THAT ISSUE, WELL, WHAT WE DO SUPPLY SOME OF OUR GAS FROM THE EAGLE FORD SHELL. 
          WHAT WE DON'T DO IS OWN THE, THE RIGHTS FOR THE EXTRACTION, BUT WE DO THAT, UH, CURRENTLY. 
          TO YOUR POINT THOUGH, WE ARE LOOKING AT SHOULD WE BE, UM, VESTING MORE IN THE STORAGE? UH, SO THE PIPELINE IS ONE THING, BUT PIPES FROZE ALL OF THOSE THINGS. 
          WE'D BE GLAD TO COME BACK AND TALK TO YOU SOME MORE, ALL OF YOU ABOUT THOSE TYPES OF THINGS. 
          BUT YOU'RE RIGHT, WE NEED TO DIVERSIFY THE SUPPLY SYSTEM AND AUGMENT SOME ADDITIONAL INVESTMENTS IN THAT. 
          AND WE ARE LOOKING AT THAT. 
          I MEAN, WE, WE GOT THAT AT OUR BACK DOOR. 
          YEP, THAT'S AVAILABLE. 
          THAT'S TRUE. 
          AND, UM, UH, WOULD REALLY LIKE TO SEE, HEY, LET'S SEE ABOUT A PIPELINE. 
          MM-HMM. 
          . 
          LET'S BUILD ONE OF THOSE BIG STRAWS AND BRING IT UP HERE TO SAN ANTONIO. 
          SO THAT'S ANOTHER OPTION OUT THERE. 
          UM, WOULD REALLY LIKE TO TALK TO YOU SOME MORE ABOUT THAT AS WELL. 
          UM, I'D LOVE TO COME BY. 
          GREAT. 
          UH, THAT'S ALL I HAVE, SIR. 
          THANKS. 
          THANK YOU. 
          COUNCIL MEMBER PERRY. 
          AND AGAIN, MY THANKS TO, UH, MY COLLEAGUES, UH, THE LEADERSHIP FROM THE UTILITIES, UH, THE E O C AND THE PUBLIC WHO HAS WEIGHED IN WITH QUESTIONS TO HELP INFORM THE REPORT. 
          I HOPE PEOPLE CONSIDER THIS, UH, NOT THE END, UH, BUT THE BEGINNING IN TERMS OF IMPLEMENTATION. 
          AND AS WAS MENTIONED, WE WILL HAVE, UH, FULL REPORTS AND TIMELINES AND, UH, PUBLIC, UH, DEMONSTRATION OF WHAT WE INTEND TO DO TO HOLD US ACCOUNTABLE TO, UH, THE RECOMMENDATIONS IN THE REPORT. 
          SO, UH, AT THIS TIME 
          [Executive Session]
IT IS 2:36 PM ON THURSDAY, JUNE 24TH, 2021, THE CITY COUNCIL OF THE CITY OF SAN ANTONIO WILL NOW MEET IN EXECUTIVE SESSION TO CONSULT WITH THE CITY ATTORNEY'S OFFICE PURSUANT TO TEXAS GOVERNMENT CODE SECTION 5 5 1, EXCUSE ME, UH, TO GOVERNMENT CODE SECTIONS AS FOLLOWS, THE PURCHASE EXCHANGE, LEASE OR VALUE OF REAL PROPERTY PURSUANT TO TEXAS GOVERNMENT CODE SECTION 5 5 1 0.072 REAL PROPERTY LEGAL ISSUES RELATED TO COLLECTIVE BARGAINING PURSUANT TO TEXAS GOVERNMENT CODE SECTION FIVE 1.071. 
          CONSULTATION WITH ATTORNEY LEGAL ISSUES RELATED TO LITIGATION INVOLVING THE CITY PURSUANT TO TEXAS GOVERNMENT CODE SECTION 5 5 1 0.071. 
          CONSULTATION WITH ATTORNEY, DISCUSS LEGAL ISSUES RELATED TO C OVID 19 PREPAREDNESS PURSUANT TO TEXAS GOVERNMENT CODE SECTION FIVE 1.071 CONSULTATION WITH ATTORNEY AND LEGAL UPDATE AND ANALYSIS ON C P S LITIGATION AND INVESTIGATIONS RELATED TO THE WINTER STORM PURSUANT TO TEXAS GOVERNMENT CODE SECTION 5 5 1 0.071 CONSULTATION WITH ATTORNEY. 
          YEAH, THAT'D BE GREAT. 
          THANK YOU. 
          TIME IS 4:10 PM ON THIS THURSDAY, UH, JUNE 24TH, 2021. 
          CITY COUNCIL'S RECONVENED FROM ITS EXECUTIVE SESSION. 
          NO OFFICIAL ACTION WAS TAKEN. 
          OUR MEETING IS NOW ADJOURNED.
* This transcript was created by voice-to-text technology. The transcript has not been edited for errors or omissions, it is for reference only and is not the official minutes of the meeting.