* This transcript was created by voice-to-text technology. The transcript has not been edited for errors or omissions, it is for reference only and is not the official minutes of the meeting. OKAY. GOOD [00:00:01] MORNING EVERYONE. IF WE'LL GO AHEAD AND GET STARTED. WELCOME TO THE APRIL MEETING OF THE PUBLIC SAFETY COMMITTEE. WHERE'S, UH, MADAM CLERK? WILL YOU PLEASE CALL RULE COUNCIL MEMBER BRAVO. COUNCIL MEMBER MCKEE RODRIGUEZ. COUNCIL MEMBER GRO HERE. COUNCIL MEMBER PAZ. CHAIR KEO HDA. HERE, CHAIR. WE HAVE A QUORUM. THANK YOU, MA'AM. UM, IN ADDITION TO THE APPROVAL OF LAST MEETING'S MINUTES, THERE'S UH, THREE ITEMS FOR BRIEFING AND WE HAVE POSS AND POSSIBLE ACTION AND ONE, ONE ITEM THAT WE'LL CONVENE INTO EXECUTIVE SESSION FOR MEMBERS. YOU'LL HAVE SEVEN MINUTES TO ASK QUESTIONS, AND THEN WE CAN DO ANOTHER ROUND OF THREE MINUTES FOR FOLLOW UP. [Approval of Minutes  ] THE FIRST ITEM IN OUR AGENDA IS THE APPROVAL OF MINUTES FROM OUR MARCH 21ST MEETING. I'LL ENTERTAIN A MOTION. MOTION TO APPROVE. SECOND WITH THE MOTION. AND SECOND. ALL THOSE IN FAVOR SAY AYE. AYE. AYE. THE OPPOSED, UH, MINUTES ARE APPROVED. MOVING ON [CONSENT AGENDA  ] TO THE CONSENT AGENDA MEMBERS. ARE THERE ANY ITEMS THAT YOU WANNA PULL FOR DISCUSSION? OKAY. SEEING NONE, I WILL, UH, ENTERTAIN ANY MOTIONS. SECOND WITH A MOTION AND A SECOND. ALL THOSE IN FAVOR SAY AYE. AYE. ANY OPPOSED? UH, MOTION CARRIES. WE'LL NOW BEGIN WITH PUBLIC COMMENT. DO WE HAVE ANY PUBLIC COMMENT? MADAM CHAIR, MADAM CHAIR, NO ONE HAS SIGNED UP TO SPEAK. THANK YOU. I GAVE YOU THE CHAIRMANSHIP THERE FOR A MINUTE. MADAM CLERK. SORRY. [Briefing and Possible Action on  ] OKAY. SO, UH, WITH NO PUBLIC COMMENT, WE'LL GO AHEAD AND MOVE ON TO ITEM TWO, A BRIEFING ON THE IMPLEMENTATION OF THE 9 8 8 SUICIDE AND CRISIS, LIFELINE AND COMPLETION OF THE ESSAY COURT TEAM ONE YEAR PILOT. GOOD MORNING, UM, CHAIRWOMAN AND MEMBERS OF THE PUBLIC SAFETY COMMITTEE, UM, TODAY WE'RE EXCITED TO PRESENT TO YOU A COUPLE OF ITEMS RELATED, RELATED TO MENTAL HEALTH. AND, UH, YOU MAY RECALL AT A COUNCIL MEETING LAST YEAR, THE COUNCIL HAD A BRIEF DISCUSSION ABOUT 9 8 8, WHICH WAS A SUICIDE, UH, CRISIS LINE. AND IT WAS REQUESTED AT THE TIME THAT WE COME BACK TO THE PUBLIC SAFETY COMMITTEE AND MAKE A PRESENTATION. SO, UM, MS. LEBLANC JAMON IS HERE TODAY, WHO IS OUR CHIEF EXECUTIVE OFFICER OF THE CENTER FOR HEALTHCARE SERVICES, TO PROVIDE AN OVERVIEW OF THE 9 8 8 HEADLINE. UM, AND AFTER THAT, WE'LL HAVE A PRESENTATION ON THE SA COURT. SO THANK YOU, JILLIAN, FOR BEING HERE THIS MORNING. I, I DIDN'T HEAR THE THING HE SAID, THE, ARE YOU TELLING ME ABOUT THE CLICKER? OKAY, THANKS. GOOD MORNING. SO, I'M HERE THIS MORNING JUST TO SHARE AN UPDATE OF THE 9 8 8 IMPLEMENTATION, UM, BY THE US DEPARTMENT OF HEALTH AND HUMAN SERVICES. SO 9 8 8 IS THE NEW DIALING CODE THAT, UH, IS BEING PROMOTED NATIONWIDE. IT WAS FORMALLY KNOWN AS THE NATIONAL SUICIDE PREVENTION LIFELINE. IT WAS PREVIOUSLY AN 8 8 8 NUMBER. AND SO YOU CAN IMAGINE WITH ALL OF THE 8, 8, 8, 800 NUMBERS IN OUR LIVES, IT WAS VERY DIFFICULT TO REMEMBER. AND SO THE PURPOSE, UH, CONGRESS DESIGNATED THIS 9 8 8 LINE IN 2000. UM, AND THEN THE LIFELINE TRANSITION TO THAT NUMBER IN JULY OF 2022, THE FULL VISION OF THE 9 8 8 CRISIS, UM, SYSTEM OF CARE WILL NOT BE BUILT OUT OVERNIGHT. THEY'VE RECOGNIZED THAT IN FACT, UM, H H SS IS CALLING THE JULY 22ND, 2022, A SOFT LAUNCH OF 9 8 8. THEY WILL BE EVALUATING HOW IT HAS BEEN IMPLEMENTED OVER THE YEAR IN THE JULY 20, 23 TIMEFRAME. THEY RECOGNIZED VERY EARLY ON THAT THE STATES AND LOCAL AT STATES AND FEDERAL GOVERNMENTS WILL HAVE TO WORK TOGETHER FOR FULL IMPLEMENTATION. THE GOAL IS TO HAVE 9 8 8 GROW IN FAMILIARITY, MUCH LIKE OUR 9 1 1 SYSTEM. HOWEVER, THE SYSTEMS ARE VERY DIFFERENT. 9 1 1 IS A VERY SOPHISTICATED TECHNOLOGICALLY ADVANCED SYSTEM. WHEN YOU CALL 9 1 1, THE TECHNOLOGY ALLOWS YOUR LOCATION TO BE VALIDATED AND VERIFIED TO THE POINT OF EXACTLY WHERE YOU ARE. THE 9 8 8 TECHNOLOGY DOES NOT WORK LIKE THAT. IT BASICALLY FUNCTIONS, UM, USING THE CELL PHONE, THE AREA CODE NUMBER, [00:05:01] AND WE ALL KNOW THAT I COULD LIVE IN THE STATE OF WASHINGTON AND MOVE TO TEXAS AND CALL 9 8 8. IT'S GOING TO SHOW THAT I AM IN THE STATE OF WASHINGTON. AND SO FOR THAT REASON, THE TWO SYSTEMS ARE VERY DISPARATE, BUT THEY SIMPLY WANT PEOPLE TO COME TO KNOW 9, 8 8, LIKE EVERYONE HAS BEEN TRAINED TO USE 9 1 1. WHEN YOU'RE IN TROUBLE, WHAT DO YOU DO? YOU CALL 9 1 1. THE NINE EIGHT EIGHT SUICIDE IN CRISIS LIFELINE IS FUNDED BY SAMHSA, BUT IT IS ADMINISTERED BY AN OUTSIDE VENDOR, VIBRANT EMOTIONAL HEALTH. AND THEY HAVE BEGUN THAT PRO, THEY BEGAN THAT PROCESS, UM, IN 2005. SO THEY'VE BEEN MANAGING THE SUICIDE PREVENTION LIFELINE SINCE THAT TIMEFRAME. SOME OF THE BASIS. SO SAMHSA HAS A PLAYBOOK FOR THE IMPLEMENTATION OF THE 9 8 8 SYSTEM. AND SOME OF THE BASIS FOR THAT IMPLEMENTATION INVOLVES A NUMBER OF STUDIES THAT THEY'VE EVALUATED THAT SHOW THAT MOST CALLERS, AFTER SPEAKING WITH A NINE, EIGHT, EIGHT CALL TAKER, FEELS LESS DEPRESSED, IS LESS SUICIDAL, LESS OVERWHELMED, AND THEY ARE HOPEFUL AT THE END OF THE CALL. AND SO THE SYSTEM OF CARE REALLY PROPOSES CALL TAKERS THAT ARE AVAILABLE ON THE CALL TO SPEAK WITH THAT INDIVIDUAL AND HELP THAT INDIVIDUAL DECOMPENSATE AND MAKE DIFFERENT DECISIONS ABOUT THE SITUATION THAT THEY ARE FACING. MUCH UNLIKE MANY CALL CENTERS, WHICH VALIDATE TIME OF CALL, THEY LOOK AT ABANDONMENT RATE. THOSE ARE NOT THE METRICS OF THIS CALL CENTER IN ALIGNMENT WITH THE 9 8 8 PLAYBOOK, THE STATE OF TEXAS DESIGNATED CALL CENTERS AMONGST ALL OF THE LOCAL MENTAL HEALTH AUTHORITIES. SO BEFORE 9 8 8 BECAME A REALITY IN THE STATE OF TEXAS, OUR LOCAL STATE, H H SS DEPARTMENT REQUIRED EACH OF THE 39 LOCAL MENTAL HEALTH AUTHORITIES TO MANAGE A TWENTY FOUR SEVEN CRISIS CALL CENTER. FOUR OF US, FOUR OF THE LOCAL MENTAL HEALTH AUTHORITIES IN THE STATE OF TEXAS HAVE IN-HOUSE CRISIS CALL CENTERS. C H C S DOES NOT. WE CONTRACT OUT WITH A COMPANY CALLED AVAIL FOR OUR CRISIS CALL INTAKE PROCESS. AND SO YOU WILL SEE A MIX OF THE, UH, L M H A CALL CENTER PROCESS AND THE REQUIREMENT THAT STILL IS A REQUIREMENT BY H H SS TO ALL OF ITS LMHA. AND THE IMPLEMENTATION OF THE 9 8 8 SUICIDE PREVENTION LINE IN THE STATE OF TEXAS RECENTLY, H H SS TEXAS ISSUED AN R F P TO DESIGNATE A BACKUP CALL CENTER FOR THE FOUR THAT HAVE BEEN DESIGNATED IN THE STATE OF TEXAS. UM, THEY HAVE IDENTIFIED THAT THAT BACKUP CALL CENTER IS BLUE BONNET, THE L M H A THAT SERVES WILLIAMSON COUNTY. HOWEVER, THEY HAVE NOT BEEN ACTIVATED. AND JUST TO MAKE MATTERS EVEN MORE CONFUSING, BLUE BONNET CONTRACTS WITH AVAIL THE SAME COMPANY THAT C H C S CONTRACTS WITH TO MANAGE THEIR CRISIS LINE. SO THE GOOD NEWS IS WE HAVE A VERY EXPERIENCED CONTRACTOR THAT'S OPERATING BOTH CRISIS CALL CENTERS AND SERVES AS BACKUP FOR 9 8 8. BUT IT CAN BE CONFUSING WHEN YOU'RE LOOKING AT THE DATA AND TRYING TO UNDERSTAND WHO'S DOING WHAT. SO THE MAJOR, UM, THERE HAS BEEN ANOTHER CHALLENGE IN THAT NOT ALL OF THE STATES IN OUR NATION HAVE ADOPTED THE 9 8 8 NUMBER, UM, FOR VARIOUS REASONS, AND I THINK IS CERTAINLY BEHIND THE CALL THAT ARE THAT OUR FEDERAL H H SS DEPARTMENT HAS MADE TO EVALUATE IMPLEMENTATION IN THE JULY 20TH, 2023 TIMEFRAME. SO INITIALLY, WHILE LINKAGES TO LIFELINE CONTACT CENTERS HAS BEEN MADE, ACCORDING TO THE PLAYBOOK, THERE ARE A NUMBER OF OTHER GOALS THAT REMAIN OUTSTANDING. ONE IS THE ABSOLUTE CONNECTION OF INDIVIDUALS TO CRISIS CARE IN REAL TIME. SO THAT HAS YET TO BE IMPLEMENTED AS A GOAL. THE NEXT IS SUBSTANCE USE DISORDER AND MENTAL HEALTH SERVICES IN ACCORDANCE WITH SAMHSA GUIDELINES. THERE ARE A VARIETY OF IMPLEMENTATION METHODS ACROSS THE, ACROSS THE COUNTRY BECAUSE OF THE NUMBER OF STATES HAVE DIFFERENT PROCESSES FOR SUBSTANCE USE, TREATMENT AND MENTAL HEALTH. SO THAT REMAINS OUTSTANDING AS A GOAL. CULTURAL COMPETENCE REMAINS OUTSTANDING. SERVICES PROVIDED REGARDLESS OF THE ABILITY TO PAY IS ANOTHER OUTSTANDING GOAL. TAILORED SERVICES FOR TARGETED POPULATIONS AS WELL AS PEER NETWORKS. SO THOSE ARE ALL TARGETS FOR FUTURE IMPLEMENTATION. THEY HAVE YET TO BE ADDRESSED IN THE OVERALL SAMHSA PLAYBOOK. AND AGAIN, THE TIMEFRAME [00:10:01] FOR OUR FIRST YEAR ASSESSMENT IS JULY OF 2023. THE BEXAR COUNTY CALLS ARE BEING NAVIGATED BY THE L M H A IN AUSTIN, TEXAS, OR THAT SERVES TRAVIS COUNTY INTEGRAL CARE. THE CALLS THAT COME IN ARE BASED ON AREA CODE. THE CALLS THAT ARE NOT ANSWERED BY THE INTEGRAL CARE STAFF ARE THEN DIRECTED TO THE BACKUP CALL CENTER. SO, AS I MENTIONED EARLIER, THAT BACKUP CALL CENTER HAS NOT BEEN IMPLEMENTED YET. SO THAT TELLS ME THAT THE CALL VOLUMES ARE STILL BEING MANAGED BY THE FOUR LMHA THAT HAVE BEEN DESIGNATED. THOSE FOUR, BY THE WAY, ARE HARRIS COUNTY, TARRANT COUNTY, EL PASO, AND TRAVIS COUNTY. WE HAVE CONTACTED VIBRANT CARE THROUGH INTEGRAL FOR THE CALL DATA THAT YOU'LL BE PRESENTED TODAY. AND SO MUCH OF THE DATA THAT WE HAVE IS PRESENTED THROUGH MARCH OF 2023. WE'VE BEEN ABLE TO UPDATE THAT INFORMATION. I JUST WANTED TO SHARE, UM, INITIALLY WHEN WE WERE MEETING WITH CITY STAFF TO GO OVER THE IMPLEMENTATION, WE HAD INVITED REPRESENTATIVES FROM OUR STATE H H SS OFFICE. THEY WEREN'T ABLE TO ATTEND. UM, BUT I MAINTAINED THE COMMENTS THAT THEY GAVE US INITIALLY FOR THE MEETING, AND THAT WAS THE PURPOSE OF THE 9 8 8 IS TO PROVIDE EMOTIONAL, TO SUPPORT TO THOSE EXPERIENCING MENTAL HEALTH RELATED DISTRESS AND TO SERVE AN EASY TO SERVE AS AN EASY TO REMEMBER GATEWAY OR ENTRY POINT TO GENERAL INFORMATION RESOURCES IN THE MOMENT OF SUPPORT FOR THOSE IN CRISIS, IT DOES NOT REPLACE THE LOCAL CRISIS HOTLINE, AND THAT IS THE DETERMINATION THE STATE OF TEXAS MADE IN IMPLEMENTATION OF 9 88. SO PRESENTLY, THEY'RE STILL REQUIRING ALL 39 LMHA TO MANAGE A TWENTY FOUR SEVEN CRISIS CALL CENTER, WHICH WE DO. THE VAST MAJORITY, LESS THAN 90% OF THE CALLS ARE RESOLVED BY COUNSELORS ON THE PHONE. AND THE NINE EIGHT EIGHT CALL TAKERS ON THE CALL, APPROXIMATELY 1% OF THE 9 8 8 CALLS RESULT, RESULT IN SOME SORT OF EMERGENCY DISPATCH OR CONNECTION TO A PSAP. THAT IS STILL A CHALLENGE. UM, AS I MENTIONED, IF A CALL TAKER IN THE NINE EIGHT EIGHT CALL CENTER IS CALLING A NINE ONE ONE, THAT ADDRESS OF THE CALL CENTER IS GOING TO APPEAR WITH THE NINE ONE ONE CALL TAKER. NOW, THERE'S PROBABLY MORE INTELLIGENT TECHNO TECHNOLOGICALLY PROFICIENT FOLKS TO TALK ABOUT THE PSAP OR THE 9 1 1, BUT IT WILL GIVE YOU THE ADDRESS, THE EXACT ADDRESS OF THE CALLER. OUR 9 8 8 SYSTEM DOES NOT DO THAT. OUR CALL, OUR CRISIS CALL CENTER HAS TWO NON-EMERGENCY NUMBERS THAT WE USE FOR SAN ANTONIO POLICE AS WELL AS BEXAR COUNTY SHERIFFS. AND SO OUR CALL CENTER, THE ONE OPERATING FOR C H C SS, DOES CALL THOSE NUMBERS. AND I, I'M GOING TO SHOW YOU THOSE NUMBERS TODAY. SORRY, I DIDN'T ADVANCE THE SLIDE. UM, THE NEXT COMMENT IS FROM THE TEXAS COUNCIL OF COMMUNITY CENTERS. THIS IS A STATEWIDE ORGANIZATION THAT REPRESENTS ALL OF THE 39 LOCAL MENTAL HEALTH AUTHORITIES IN THE STATE OF TEXAS. AND JUST FURTHER CLARIFICATION ON WHAT THE 9 8 8 SYSTEM IS AND WHAT THE 9 8 8 SYSTEM IS NOT TO DATE. SO HERE'S OUR FIRST VIEW OF THE, IN THE 9 8, 8 NUMBERS COMING IN TO INTEGRAL CARE THAT ARE IDENTIFIED AS BEAR COUNTY. AND SO YOU CAN SEE WE STARTED IN JULY OF 22. UM, THERE IS NO MONTH THAT'S BELOW 9 7 57. THAT HAPPENED IN NOVEMBER. WE'RE BEGINNING TO TREND UP SHOWING THAT IN MARCH OF 2023, WE HAD 1,092 CALLS. SO THE PROTOCOL IS IF A CALL CALLER IDENTIFIES TO THE CALL TAKER THAT THEY WOULD LIKE MORE INFORMATION OR THEY HAVE A DESIRE TO BE CONNECTED TO SERVICES, THEY WILL REFER THAT CALL TO OUR CRISIS CALL CENTER TO AVAIL ON BEHALF OF C H C S. AND SO THIS GRAPH REPRESENTS TWO THINGS. IT REPRESENTS THE CALLS, THE CALL VOLUME THAT OUR CRISIS CALL CENTER RECEIVES, AND THE VERY SMALL ORANGE BAR AT THE VERY BOTTOM. AND THOSE NUMBERS APPEARING AT THE BOTTOM OF THE, OF THE COLUMNS ARE REPRESENTATIVE OF, OF THE NUMBER OF 9, 8, 8 CALLS THAT ARE REFERRED TO AVAIL ON BEHALF OF C H C S INDICATING [00:15:01] THOSE INDIVIDUALS WOULD LIKE MORE INFORMATION ABOUT SERVICES OR HAVE A DESIRE TO CONNECT TO SERVICES. THE C H C S. THE NEXT GRAPH JUST SHOWS THE NUMBER OF WELFARE CHECK CALLS THAT OUR CALL CENTER MAKES TO EITHER SS A P D OR BEAR COUNTY SHERIFF'S DEPARTMENT FOR WELLNESS CHECKS. SO THESE ARE INDIVIDUALS THAT ARE CALLING THE C H C S CRISIS CALL CENTER, AND THEY'VE INDICATED THERE IS A NEED FOR A WELFARE CHECK. AND THESE ARE THE CALLS MONTHLY USING THE NON-EMERGENCY NUMBERS. THESE ARE NOT 9 1 1 CALLS TO THOSE REPRESENTATIVE LAW ENFORCEMENT AGENCIES. WHAT WE DID NOT BRING THIS MORNING, UM, AND IT'S PROBABLY A SUBSET OF THIS NUMBER, AND IT LOOKS A LOT LIKE THE 9 8 8 CALLS OR THE NUMBER OF TIMES THAT THE ALL CIVILIAN OUTREACH GROUP AT C H C S CALLED OTT FOR SHORT IS DISPATCHED. UM, BECAUSE A CALLER HAS INDICATED THERE'S A NEED FOR SOMEONE TO GO ON SITE AND MAKE AN ASSESSMENT, WE SEE ABOUT 1% OF THOSE CALLS ARE ACTUALLY, UH, AN EMERGENT NEED OF AN ALL CIVILIAN UNIT BEING DEPLOYED. SO IF IT'S APPROPRIATE NOW, I'LL STOP AND ANSWER ANY QUESTIONS YOU HAVE OR I CAN WAIT. I THINK WE'RE GONNA TAKE THE, UH, SECOND PRESENTATION OKAY. AND DO QUESTIONS ALTOGETHER. THAT'S YEAH, THAT, THANK YOU, JULIE. SURE. SO CHAIRWOMAN, OUR NEXT PRESENTATION IS AN UPDATE AND THE RESULTS OF THE ONE YEAR PILOT OF THE SA COURT. YOU MAY RECALL THAT THE CITY COUNCIL INCLUDED IN THE FISCAL YEAR 2022 BUDGET FUNDING TO DO A PILOT PROGRAM WITH A MULTIDISCIPLINARY TEAM THAT WOULD BE COMPRISED OF A PROFESSIONAL CLINIC CLINICIAN, A PARAMEDIC FROM THE FIRE DEPARTMENT, AND A POLICE OFFICER FROM OUR, UH, POLICE DEPARTMENT TO ADDRESS MENTAL HEALTH GOALS. WE STARTED THE PROGRAM IN APRIL OF 2022, AND WE COMPLETED THE FIRST YEAR PILOT, UH, IN MARCH OF 2023. THE RESULTS ARE VERY POSITIVE. SO WHAT YOU'RE GOING TO HEAR TODAY ARE THE RESULTS OF THE PROGRAM AND A RECOMMENDATION TO EXPAND THE SA CORD. WHAT WE, UM, SAW DURING THE PILOT PROGRAM IS THAT THIS PARTICULAR TEAM AND HOW WE'RE ADDRESSING THE MENTAL HEALTH CALLS IS TO HAVE THE PROPER PERSONNEL ADDRESSING THE CRISIS MENTAL HEALTH CALLS THAT COME TO, TO THE CITY OF SAN ANTONIO, TO OUR 9 1 1 SYSTEM. BY HAVING THE CLINICIAN, THE PARAMEDIC, AND THE POLICE OFFICER, WE HAVE THAT STRONG RESPONSE TO THAT INDIVIDUAL IN CRISIS. THE OTHER BENEFIT THAT WE EXPERIENCE IS THAT WE ARE CONNECTING EVERY CALLER THAT THE SA COURT TEAM, UH, PROVIDES SERVICES TO, TO SERVICES. IT'S NOT ONLY THE, THE ACTUAL CALL WHEN WE RESPOND, BUT IT'S ACTUALLY THE FOLLOW UP THAT OUR TEAM DOES TO MAKE SURE THAT THOSE INDIVIDUALS THAT WANT SERVICES ARE CONNECTED TO SERVICES. WE HAVE ALSO SEEN LESS ARREST, UH, COMING FROM THIS TEAM COMPARED TO THE REST OF, OF THE DEPARTMENT. AND ALSO THE NUMBER OF CALLS THAT ARE ADDRESSED BY SA CORE. THEY SAVE VALUABLE TIME TO OUR PATROL OFFICERS WHO ARE RESPONDING TO OTHER EMERGENCY CALLS. SO, WITH THAT, UM, I'M GONNA INTRODUCE JESSE HIGGINS, WHO IS OUR CHIEF MENTAL HEALTH OFFICER FOR THE CITY OF SAN ANTONIO, AND SHE IS AN EXECUTIVE IN THE METRO HEALTH DEPARTMENT. SO, JESSE, THANK YOU, MARIA. GOOD MORNING CHAIR AND PUBLIC SAFETY COMMITTEE MEMBERS. I'M JESSE HIGGINS, CHIEF MENTAL HEALTH OFFICER, AND I'M HERE TO PRESENT TO YOU THE RESULTS OF OUR ONE YEAR PILOT PROGRAM FOR THE SAN ANTONIO COMMUNITY OUTREACH RE IN RESILIENCY EFFORT, OR THE SA CORE TEAM. THIS MEAL THIS MORNING, WE'LL LOOK AT AN OVERVIEW OF EXISTING PUBLIC SAFETY MENTAL HEALTH INITIATIVES, THE BACKGROUND OF THE SA CORE TEAM, A REVIEW OF THE SA CORE ONE YEAR PILOT, OUR RECOMMENDATIONS, AND NEXT STEPS. BEFORE UPDATING YOU ON SA CORE, I WANT TO REMIND YOU THAT WE HAVE SEVERAL LONGSTANDING PUBLIC SAFETY MENTAL HEALTH INITIATIVES. BOTH THE POLICE AND FIRE DEPARTMENTS HAVE A HISTORY OF WORKING IN THE MENTAL HEALTH ARENA INDEPENDENTLY WITH EACH OTHER AND WITH PARTNERS LIKE STRAC AND THE CENTER FOR HEALTHCARE SERVICES. WHEN THERE ARE ESCALATED MENTAL HEALTH CALLS, SS A P D HAS PROTOCOL TO SUPPORT PATROL WITH THE MENTAL HEALTH UNIT OFFICERS TO GET INDIVIDUALS IN A CRISIS TO THE RIGHT CARE AT THE RIGHT TIME. SS A P D AND S A F D PARTICIPATE IN LAW ENFORCEMENT NAVIGATION THROUGH THE SOUTHWEST TEXAS CRISIS COLLABORATIVE. THE CHRONIC CRISIS STABILIZATION INITIATIVE CONNECTS PERSONS OF CONCERN [00:20:01] TO SERVICES, SS A P D, AND SS A F D, TEACH CRISIS INTERVENTION TRAINING TO THEIR CADETS AT IN-SERVICE TO DISPATCH. AND ALONG WITH COMMUNITY GROUPS AND OUTSIDE LAW ENFORCEMENT AGENCIES, THREAT ASSESSMENT GROUPS IDENTIFY PUBLIC SAFETY THREATS AND BEHAVIORAL THREATS. THE PROGRAM FOR INTENSIVE CARE COORDINATION, OR THE PIC TEAM CONNECTS INDIVIDUALS WITH HIGH EMERGENCY DETENTIONS TO SERVICES. M I H HAS A MENTAL HEALTH NAVIGATOR WHO ASSISTS WITH COMPLEX PATIENTS IN A HIGH CALL VOLUME, AND THE IMPACT TEAM COLLABORATES TO WORK WITH DOWNTOWN HOMELESS POPULATION. LAST YEAR IN APRIL, WE BEGAN THE SA CORE PILOT PROGRAM, AND THROUGHOUT THIS YEAR, THE TEAM HAS OPERATED IN THE CENTRAL SUBSTATION WHERE THE HIGHEST VOLUME OF MENTAL HEALTH RELATED 9 1 1 CALLS ARE. THEY RESPOND TO CALLS SEVEN DAYS A WEEK, 11:00 AM OR EXCUSE ME, 7:00 AM TO 11:00 PM THE OBJECTIVES OF THE ESSAY CORE TEAM ARE TO ASSIST A PERSON EXPERIENCING A BEHAVIORAL HEALTH CRISIS USING THE LEAST RESTRICTIVE APPROACH WITH THE CLINICAL TEAM AT THE FOREFRONT. THEY REDUCE ARREST BY ROUTING PEOPLE TO THE CORRECT LEVEL OF CARE, AND THEY INCREASE ACCESS TO OUTPATIENT SERVICES FOR THIS PILOT PROGRAM. EXISTING RESOURCES FROM THE POLICE AND FIRE DEPARTMENTS WERE USED. THE CITY HOLDS A CONTRACT WITH STRAC FOR THE IMPLEMENTATION OF THE TEAM AND CLINICIANS THROUGH A SUBCONTRACT WITH C H C S. STRAC ALSO CENTRALIZES DATA COLLECTION AND PERFORMS DATA ANALYTICS. THE TEAM CONSISTS OF A MENTAL HEALTH CLINICIAN WHO IS ABLE TO ASSESS THE INDIVIDUAL IN CRISIS AND PROVIDE KNOWLEDGE OF RESOURCES. A FIRE DEPARTMENT, M I H PARAMEDIC, WHO CHECKS VITALS AND PROVIDES EDUCATION ON MEDICATION IN THEIR HEALTH, AND AN SS A P D MENTAL HEALTH UNIT OFFICER WHO SECURES THE SCENE, IS ABLE TO DEESCALATE AND ASSIST WITH ANY EMERGENCY DETENTIONS. NOT ONLY DO INDIVIDUALS AT SA CORE RESPONDS TO RECEIVE THIS EXCELLENT AND COORDINATED RESPONSE. THEY ALL HAVE FOLLOW-UP CLINICIANS WHO WORK AFTER THE INITIAL RESPONSE TO ENGAGE PEOPLE IN SERVICES AND CONTINUE TO MEET NEEDS. THIS EFFORT IS TRULY A PARTNERSHIP, AND I'M THANKFUL FOR EACH AGENCY'S DEDICATION TO THIS TEAM. IN THIS ONE YEAR PILOT PROGRAM, FROM APRIL, 2022 TO MARCH, 2023, THE TEAM WAS DISPATCHED TO 1,465 CALLS. 35% OF THESE CALLS WERE RESOLVED ON SCENE BECAUSE THE TEAM WAS ABLE TO DEESCALATE THE CRISIS AND REFER TO THE FOLLOW-UP CLINICIAN. 28% WERE EMERGENCY DETAINED BY THE POLICE OFFICER TO A HOSPITAL BECAUSE THEY WERE AN IMMEDIATE HARM TO SELF OR OTHERS, OR WERE SO DECOMPENSATED THAT THEY WERE NOT ABLE TO SAFELY TAKE CARE OF THEMSELVES. 13% WERE TRANSPORTED BY THE TEAM, EITHER TO A BEHAVIORAL HEALTH HOSPITAL HOSPITAL THAT THEY ASKED TO BE TRANSPORTED TO, TO AN OUTPATIENT CLINIC TO TAKE CARE OF A SOCIAL NEED OR BY E M S TO A HOSPITAL TO TAKE CARE OF A PHYSICAL HEALTH NEED. LESS THAN 1% WERE ARRESTED ONLY 0.4%. 12% FELL INTO ANOTHER CATEGORY WHERE THE TEAM WAS UNABLE TO LOCATE THE INDIVIDUAL OR THE TEAM ASSISTED OTHER UNITS, AND 12% WERE CANCELED IN ROUTE WHEN ANOTHER UNIT ADDRESSED THE CALL. FIRST, AFTER THE IMMEDIATE RESPONSE BY THE MULTIDISCIPLINARY TEAM FOLLOW-UP. CLINICIANS FROM C H C S WORK TO ENGAGE PEOPLE INTO SERVICES THEY CALL, EMAIL, OR VISIT PEOPLE IN PERSON AT THE HOSPITAL WHERE THEY MAY HAVE BEEN TRANSPORTED TO OR AT THEIR HOMES. AFTER ENGAGING THE INDIVIDUALS TO BETTER UNDERSTAND THEIR NEEDS, THE FOLLOW-UP CLINICIANS CONNECT PEOPLE TO C H C S SERVICES, OTHER OUTPATIENT SERVICES AND COMMUNITY RESOURCES. WHEN PEOPLE DECLINE SERVICES ARE UNABLE TO BE LOCATED OR CONTACTED AFTER SEVERAL ATTEMPTS OR MOVE AWAY OR GET INCARCERATED, THE CLINICIAN WILL DISCHARGE THEM FROM THEIR CASELOAD FROM THE START OF THE PROGRAM. IN APRIL, 2022 UNTIL DECEMBER OF 2022, THE SA CORE TEAM SAW 740 UNIQUE CLIENTS. OUT OF 1,177 DISPATCH CALLS OF THESE 740 CLIENTS, 15% WERE ALREADY CONNECTED WITH C H C SS SERVICES, AND THEY WERE ABLE TO REENGAGE THOSE FOLKS. 56% INITIATED C H C SS SERVICES AND 29% REFUSED C H C S SERVICES. WITHOUT THIS PROGRAM AND THE COMPASSIONATE AND COMPREHENSIVE RESPONSE TEAM, AND THEN THE THOROUGH FOLLOW-UP CLINICIANS, THESE INDIVIDUALS COULD EASILY FALL THROUGH THE CRACKS IN THE SYSTEM. AS PEOPLE ARE EXPERIENCING A RISE IN MENTAL HEALTH CONCERNS, AND AS WE ALL WORK TO DESTIGMATIZE REACHING OUT FOR HELP, 9 1 1 CALLS TO, FOR S UH, TO S A P D FOR MENTAL HEALTH CONTINUE TO RISE. THE NEXT THREE SLIDES THAT YOU'LL SEE SHOW A MAP OF THE 32,190 MENTAL HEALTH CALLS THAT 9 1 1 RECEIVED IN 2022. THIS SLIDE SHOWS UNIQUE ADDRESSES [00:25:01] THAT HAD TWO OR MORE SS, A P D 9 1 1 MENTAL HEALTH CALLS IN 2022. THIS SLIDE SHOWS ADDRESSES THAT HAD 10 OR MORE MENTAL HEALTH CALLS IN 2022, AND THIS SLIDE SHOWS ADDRESSES THAT HAD 20 OR MORE MENTAL HEALTH CALLS IN 2022. AS YOU CAN SEE, THE NEED IS GREAT AND IT IS SPREAD THROUGHOUT OUR CITY. SEVERAL ADDRESSES THAT YOU'VE SEEN ON THESE SLIDES HAVE ALSO BEEN IDENTIFIED AS PART OF THE GOOD NEIGHBOR PROGRAM, AND WE ARE WORKING TO ADD ADDRESS THESE ADDRESSES IN A MORE COORDINATED WAY. CURRENTLY, WE HAVE $2 MILLION SET ASIDE IN THE F Y 23 BUDGET FOR THE SA CORE EXPANSION. WE RECOMMEND THAT THE PROGRAM IS EXPANDED CITYWIDE, AND WE KEEP THE FIRST TEAM IN THE CENTRAL SUBSTATION. WE REQUEST TWO ADDITIONAL TEAMS FOR A TOTAL OF THREE. ONE TEAM WILL SERVE THE SOUTH PATROL AREA, AND ONE TEAM WILL SERVE THE NORTH PATROL AREA. STRAC WILL CONTINUE TO PROVIDE PROGRAMMATIC SUPPORT AND DATA ANALYTICS AND THE CLINICIANS THROUGH C H C S. FOR TWO ADDITIONAL TEAMS, WE WILL NEED EIGHT MORE CLINICIANS FROM C H C S, SIX MORE PARAMEDIC PARAMEDICS, AND ONE LIEUTENANT FOR THE FIRE DEPARTMENT, AND SIX MORE OFFICERS AND ONE SERGEANT FOR THE POLICE DEPARTMENT. THE PROJECTED COST IS 750,000 AND F Y 23 AND 2.7 MILLION IN F Y 24. IF YOU APPROVE THIS RECOMMENDATION, WE'LL, BRIEF CITY COUNCIL ON MAY 10TH AS PART OF THE MID-YEAR BUDGET ADJUSTMENT AND POSITIONS WOULD BE ADDED IN ON MAY 18TH WITH APPROVAL OF MID-YEAR BUDGET ADJUSTMENT, THEN TEAMS WOULD BE ABLE TO COME ONLINE IN JANUARY OF 2024. THIS CONCLUDES MY PRESENTATION, AND WE HAVE REPRESENTATIVES FROM THE POLICE AND FIRE DEPARTMENTS ALONG WITH C H C SS AND STRAC TO AN ANSWER ANY QUESTIONS YOU MAY HAVE. THANK YOU. THANK YOU, JESSE. UM, I'M GONNA, I HAVE QUESTIONS GO AHEAD AND STAY UP. I'M GONNA, UM, HAVE QUESTIONS FOR YOU AND THEN FOR, FOR JILLIAN, BUT, UM, THE, THE UNIQUE ADDRESSES THAT HAVE 10 OR 20 MORE CALLS, IS THERE AN EFFORT, I SEEM TO RECALL THE GOOD NEIGHBOR PROGRAM GETS TRIGGERED AFTER 11 CALL OR 12 CALLS. IS THAT RIGHT? THE GOOD NEIGHBORS PROGRAM IS TRIGGERED AFTER 12 CALLS. 12 CALLS IN 90 DAYS. IN 90 DAYS. SO I GUESS THIS LAST SLIDE, UM, WITH THE 20 OR MORE, UM, SLIDE 11 WOULD, WOULD BE IMPACTED. CAN YOU TALK MORE ABOUT THE COORDINATION BETWEEN, UM, THIS PROGRAM AND THE GOOD NEIGHBOR PROGRAM? YES. IT'S SOMETHING WE'RE JUST STARTING TO FIGURE OUT. UH, WE RECOGNIZE THAT THESE 9 1 1 CALLS NEED A RESPONSE, AND THAT AS WE, UM, EXPAND THE CORE TEAM, THEY WOULD BE PART OF THAT RESPONSE. BUT ALSO, IF YOU WANNA ADDRESS THE, THE PILOTING. SURE. SO ONE OF THE THINGS THAT WE'RE DOING IMMEDIATELY, UM, COUNCILWOMAN, IS WE IDENTIFIED ADDRESSES, UM, SO FAR UP TO 42 WITHIN THE TOP 50, UM, ADDRESSES THAT HAD MORE THAN 12 CALLS OVER THE LAST 90 DAYS, THAT THOSE CALLS ARE PRIMARILY MENTAL HEALTH. SO WHAT WE ARE WORKING, COORDINATING WITH SA CORE IS TO DO AN INITIAL ASSESSMENT BY VISITING THOSE, UH, ADDRESSES AND IDENTIFYING WHAT KIND OF ASSISTANCE THOSE INDIVIDUALS MAY NEED. THEY MAY BE INDIVIDUALS THAT ARE ALREADY IN OUR GETTING SERVICES FROM C H C S. UM, SO THAT IS, UH, AN ASSESSMENT THAT WE WILL DO PRIOR TO COMING TO YOU, UM, IN, IN, IN, AS PART OF THE BUDGET PROCESS TO MAKE A RECOMMENDATION FOR RESOURCES FOR THE GOOD NEIGHBOR. OKAY. OKAY. WELL, I LOOK FORWARD TO MAYBE, YOU KNOW, SEEING THAT DOWN THE LINE IS, IS THINGS PROGRESS? UM, YOU MENTIONED, I THINK IT WAS, WELL, I'M NOT SURE WHAT SLIDE IT WAS, BUT YOU, YOU MENTIONED THAT THE, THE NUMBER, SOME OF THE CANCELED CALLS WERE BECAUSE, UH, ANOTHER UNIT GOT THERE FIRST. WHAT, WHAT OTHER UNIT WOULD GET THERE BEFORE SA CORPS? IT'D BE A PATROL UNIT. UM, LIKE IF CORPS'S ALREADY ON A CALL, BUT THERE'S ANOTHER MENTAL HEALTH CALL COMES IN AND THEN THEY GO OUT. BUT IT'S ALREADY BEEN TAKEN CARE OF. SO MAYBE IT WAS A SEPARATE NINE ONE ONE CALL INSTEAD OF A TWO AT THE SAME TIME. OKAY. ALRIGHT. ONLY HAVING ONE TEAM WORKING. OKAY. THANK YOU. AND THEN, UM, THE, I THINK IT WAS SLIDE 12. WHAT, WHAT IS THE LOGIC OR THE DATA ABOUT EXPANDING TO NORTH AND SOUTH? SO WHEN WE LOOKED AT THE MAP, UM, WE, WE DO KNOW THAT THERE IS A MORE CONCENTRATED, UH, CALL VOLUME IN THE CENTRAL SUBSTATION. MM-HMM. , IT CAPTURES DOWNTOWN, IT CAPTIONS CAPTURES HAVEN FOR HOPE. UM, IT CAPTURES JUST THIS VERY CONCENTRATED, UH, CALL VOLUME. BUT THEN WHEN WE WERE LOOKING AT DISTRIBUTING BEYOND THE CITY AND LOOKING AT, UH, S A P D AND AD'S CURRENT INFRASTRUCTURE AND HOW THEY, UM, ARE DIVIDED INTO SUBSTATIONS OR FIREHOUSES OR NORTH AND SOUTH PATROL, WE THOUGHT THAT NORTH AND SOUTH WOULD BE THE EASIEST WAY TO BUILD INTO THE CURRENT INFRASTRUCTURE. OKAY. I MEAN, OBVIOUSLY [00:30:01] THE CONCERN WOULD BE THAT EAST AND WEST ARE NOT GETTING THE SAME AMOUNT OF COVERAGE. UM, IT, NO, IT DIVIDES THE CITY IN HALF, SO IT WOULD BE OKAY. THE WHOLE NORTH, IT WOULD TAKE CARE OF THE ENTIRE CITY. SO TO CLARIFY, IT IS NOT NORTH AND SOUTH ARE NOT THE SOUTH STATIONS, BUT IS THE PATROL AREA. SO WE, WE'LL DIVIDE THE CITY IN THREE OH, THE ENTIRE NORTH AREA, THE CENTRAL PART OF THE CITY THAT INCLUDES EAST AND WEST AND NORTH WILL INCLUDE EAST AND WEST AS WELL. AND SAME THING WITH SOUTH. OKAY. YES. YOU JUST DREW A LINE IN THE MIDDLE OF THE CITY, BASICALLY HORIZONTALLY INSTEAD OF VERTICALLY. RIGHT. GOT IT. OKAY. UM, AND THEN, UH, THE, UM, CAN YOU TELL ME, IN A PILOT PROGRAM, WE, WE IDEALLY FIND, UM, PLACES THAT, AREAS THAT WERE NOT WORKING. CAN YOU TELL ME AREAS THAT, THAT MAYBE THERE WAS FAILURE AND WE ADJUSTED? UM, OR WHAT DO WE LEARN FROM, I GUESS, THE PILOT PROGRAM THAT WE'VE ADJUSTED TO? YEAH, SOME, SOME LESSONS LEARNED. I THINK ONE OF THE, WELL, ONE OF THE LESSONS LEARNED IS THAT THEY ARE ALL STRONGER TOGETHER. THE TEAM HAS REALLY, UM, LEANED INTO IT. WHEN WE TALK TO THE OPERATIONAL FOLKS THAT ARE DOING THE WORK, THEY'RE THRILLED ABOUT THE WORK. THEY THINK THIS, THE POLICE, FIRE CLINICIANS, THEY THINK THIS IS MEANINGFUL AND HELPFUL WORK. UM, AND SO A GOOD LESSON LEARNED THERE ABOUT IMPROVING THE SYSTEM. UM, SOME OF THE CALLS, UM, THAT HAVE HAD MORE OF A SUBSTANCE USE NEXUS WHERE THE PERSON IS HIGHLY INTOXICATED, UM, DON'T NECESSARILY BENEFIT FROM, FROM PEOPLE WHO ARE TRYING TO DEESCALATE THEM OR TALK TO THEM. THEY'RE UNDER THE INFLUENCE OF, OF SUBSTANCES. AND SO IT'S NOT BEEN ALL THAT HELPFUL TO SEND SOMEONE OUT WHO'S TRYING TO TALK THEM THROUGH. UM, THEY, THEY PROBABLY JUST NEED TO GO MORE QUICKLY TO A HOSPITAL. SO THAT WAS A LESSON LEARNED. UM, THOSE ARE, YOU KNOW, SOME THINGS I CAN THINK OF ON THE TOP OF MY HEAD. I DON'T KNOW IF ANYONE ELSE WANTS TO CHIME IN. UH, I WOULD ADD COUNCILWOMAN. I HAPPENED TO DO A RIDE ALONG WITH THE SA CORE AT THE EARLY, EARLY STAGES. AND ONE OF THE THINGS THAT WE LEARNED THROUGH THE PROCESS IS, WAS TO BETTER, UM, UH, UH, DISPATCH CALLS TO THE TEAM MM-HMM. , UH, I THINK, UH, THE WAY THAT OUR S A P D INFRASTRUCTURE WORKS, WHEN THERE'S A 9 1 1 CALL, UH, THE CLOSEST POLICE OFFICER WILL GET THERE. SO WE EXPERIENCE SOME CANCELLATIONS. SO JUST EDUCATING US INTERNALLY THAT WE HAVE THIS ADDITIONAL RESOURCE, UH, FOR US TO BE ABLE TO SEND THIS TEAM TO THOSE CALLS THAT ARE IN A MENTAL CRISIS. OKAY. THANK YOU. MM-HMM. , I THINK THAT THESE MAPS CAN TELL US A LOT ABOUT THE NEED FOR UPSTREAM MENTAL HEALTH MM-HMM. CARE SERVICES. UM, AND MAYBE NEXT TIME YOU COME BACK, I'D LIKE TO SEE, UM, ANY, ANY INFORMATION DATA THAT YOU CAN, THAT, THAT THE PERFORMANCE OF THIS PROGRAM IS, IS MAYBE GLEANING, UM, IN COORDINATION, OBVIOUSLY WITH OUR, OUR FIRST RESPONDERS, UM, FIRE AND POLICE AS WELL. UM, I THINK THAT'S REALLY IMPORTANT INFORMATION THAT WE'RE PROBABLY GATHERING, AND I HOPE WE'RE, WE ARE GATHERING THAT, THAT WE'RE, WE'RE PUTTING IT TOGETHER. UM, THE LAST QUESTION I HAVE FOR YOU, UH, IS, ARE YOU, IS SA CORE COORDINATING WITH, UM, CENTER FOR HEALTHCARE SERVICES OR, OR THE LAST PRESENTATION, RIGHT? 9 8 8. UM, IS THAT, HOW IS THAT WORKING TOGETHER? I'M NOT SURE THAT WE HAVE SA CORP WORKING SPECIFICALLY WITH 9 8 8, BUT YES. MM-HMM. C H C S IS A VITAL OKAY. PART OF THE RESPONSE TEAM. THEY'RE, THEY PRO THEY'RE THE CLINICIANS. SURE. THEY'RE ALSO THE FOLLOW-UP CLINICIANS. THEY PROVIDE THEM MENTAL HEALTH OVERSIGHT AND SUPERVISION AND GUIDANCE, UM, TO THE TEAM. OKAY. AND SO, YES, THEY'RE VITAL AND THEY'RE PART OF OUR, PART OF OUR TEAM. I, I MEAN, IS THERE A WAY, IS THERE A WAY TO COORDINATE THE 9 8 8 RESPONSE WITH OUR SA CORP? SURE. AND PROBABLY INE CAN, UH, BETTER ADDRESS THIS. THANK YOU, JESSE. BUT MY UNDERSTANDING IS R NOW THE WAY THAT THE 9 8 8 LINE IS SET UP, UH, MAY NOT BE PROBABLY, UM, WE CAN FULLY UTILIZE IT TO BE ABLE TO HAVE INDIVIDUALS CALL THE NINE EIGHT EIGHT AND THEN TO HAVE THE SA CORE ADDRESS THOSE SPECIFIC GOALS. I THINK THERE'S SOME OF THE THINGS THAT, THAT JILLIAN WAS TALKING ABOUT, SOME OF THE CHALLENGES WITH THIS IMPLEMENTATION. WE DO HAVE, UH, VERY FREQUENT MEETINGS WITH THE CENTER FOR HEALTHCARE SERVICES, THE CITY AND ASRAC AS WE'RE TRYING TO NAVIGATE THROUGH HOW WE ADDRESS MENTAL HEALTH CALLS. NOT JUST THE SA CORP, BUT ALL THE MENTAL HEALTH SERVICES IN, IN OUR COMMUNITY. UH, BUT SPECIFICALLY TO THE UNITED EIGHT EIGHT, I THINK JOLYN IS, IS, UH, BETTER PREPARED TO ADDRESS YOUR QUESTION. OKAY. ONE OF THE VALUES WITH 9 8 8 IS ANONYMITY. AND SO THEY ARE VERY PROTECTION. THEY BEING H H S AND VIBRANT. YEAH. THEY'RE VERY PROTECTIVE OF, OF MAINTAINING THAT FOR THE CALLER. OKAY. UM, AND QUITE FRANKLY, THE LAWS AROUND SHARING INFORMATION ABOUT INDIVIDUALS WHO MAY BE SUFFER, MAY BE LIVING WITH A MENTAL HEALTH DISORDER AND A SUBSTANCE USE DISORDER, WE CANNOT SHARE THAT [00:35:01] INFORMATION ABOUT THAT INDIVIDUAL AND THEIR RESPECTIVE TREATMENT. SO THAT'S ANOTHER DIFFICULTY THAT H H S IS TRYING TO NAVIGATE WITH THE IMPLEMENTATION OF 9 8 8. OKAY. I DO THINK, UM, YOU HAVE UTILIZED STRAC AS A PROGRAM ADMINISTRATOR FOR THIS PROGRAM, AND I THINK THERE'S VALUE IN PULLING OUR CRISIS CALL INFORMATION. AND AS WE ARE LOOKING AT CORE STATS, WE SHOULD PROBABLY BE LOOKING AT OUR CRISIS CALL INFORMATION BECAUSE I THINK THERE'S SOME, UM, THERE'S SOME VALUE AND ALIGNMENT IN DOING SO. AND WE PROBABLY NEED TO BRING THAT INFORMATION TO THE TABLE, UM, MONTHLY OR THE, FOR THE CORE MEETINGS TO SEE WHERE THERE ARE SIMILARITIES BECAUSE OUR OTT TEAM GOES OUT AS WELL. UM, WE ARE WORKING ON A SUBSTANCE USE PROGRAM WITH THE FIRE DEPARTMENT FOR SUBOXONE TREATMENT. SO THERE'S SO MANY, UH, OPTIONS AND WE SHOULD PROBABLY LOOK AT THAT CALL DATA. OKAY. I DON'T, I DON'T KNOW THAT WE'RE GOING TO GAIN MORE FROM THE NINE EIGHT EIGHT CALL SYSTEM, UM, BUT BECAUSE OF THE REFERRALS AND BECAUSE OF THE CRISIS CALLS THAT WE GET IN OUR CALL CENTER MM-HMM. , THERE'S PROBABLY VALUE IN LOOKING AT THAT INFORMATION MORE FREQUENTLY. I AM ALSO CURIOUS, UH, YOU KNOW, IF THEY'RE THE SAME, THE SAME HOUSEHOLDS THAT ARE CALLING 9 8 8 THAT ARE CALLING, YOU KNOW, I THINK WE COULD JUST FOR FUTURE, YOU KNOW, WHEN WE FIRST STARTED TALKING ABOUT CORE, WE DID PROVIDE OUR CALL, OUR CRISIS CALL CENTER INFORMATION, AND THERE WAS AN INITIAL RUN AGAINST THE NINE ONE ONE CALL DATA. AND I DON'T KNOW THAT THERE WAS A HIGH PERCENTAGE OF ALIGNMENT THEN. OKAY. BUT WE NEED TO CONTINUE TO LOOK AT THAT. WELL, AND YOU MADE THIS POINT EARLY ON, BUT WE HAVE TO GET THE WORD OUT THAT 9 8 8 IS, IS, UH, AVAILABLE. AND, AND SO BOTH, UH, PROGRAMS, THANK YOU FOR, FOR, FOR YOUR WORK, LYN AND JESSE, AND OF COURSE OUR, OUR TEAMS OUT THERE. UM, IT'S JUST REASSURING TO KNOW THAT OUR COMMUNITIES HAVE ACCESS TO THIS, THIS CARE. UM, AND I KNOW, I APPRECIATE ALSO THE REMINDER THAT THAT THE 9, 8, 8 NUMBER TRANSITION IS GONNA TAKE TIME. WE, WE, OF COURSE WE NEED IT. IT'S URGENT, IT'S AN URGENT NEED, BUT WE ALSO WANNA GET IT RIGHT. WE WANNA MAKE SURE THAT WE'RE TAKING GOOD CARE OF OUR, OF OUR COMMUNITIES, OBVIOUSLY. UM, SO I THINK YOU ANSWERED, MY MAIN QUESTION WAS ABOUT WHO ARE ANSWERING THESE CALLS AND THEN WHAT HAPPENS IF IT ESCALATES. IF YOU MADE THAT PRETTY CLEAR, I THINK WHAT, WHAT HAPPENS IF SOMEBODY'S CALLING 9 8 8? I'M A LITTLE CONFUSED ABOUT SOME OF THE, THE TECHNOLOGICAL ISSUES. IF YOU, AS FAR AS LIKE BOUNDARIES, IF, IF, UM, A TWO, ONE OH, A 5, 1, 2, 9, 5, 6 NUMBER CALLS, UH, BUT THEY HAPPEN TO BE IN, YOU KNOW, NEW YORK OR DC OR NEBRASKA. ARE THEY STILL GETTING, UM, THIS CARE? ARE THEY ABLE TO GET THROUGH OR, MY UNDERSTANDING IS THEY'RE REFERRED, THEY WILL ASK THE INDIVIDUAL IF THEY'RE WILLING TO INDICATE WHERE THEY ARE, THEIR PHYSICAL LOCATION, AND THEY WILL REFER THE CALL. OKAY. BUT IF THEY'RE NOT, I'M NOT SURE WHAT HAPPENS, HONESTLY. OKAY. YEAH. OKAY. I'M IN CHARGE HERE, SO TURN THE BUZZER OFF. . I'M JUST KIDDING. I'M JUST KIDDING. I ONLY HAVE A COUPLE MORE QUESTIONS. UM, UH, UM, I LOST TRACK THREE. UM, IS THERE A GOAL TO, AND MAYBE YOU ALREADY ANSWERED THIS IN A WAY, BUT IS THERE A GOAL TO, TO IMPLEMENT THE LOCATION ACCURACY? UM, MAYBE THAT'S A PART OF THE ANONYMITY THAT YOU WERE TALKING ABOUT. THERE ARE NOT TALKING ABOUT UPDATING. I, I THINK I HEARD INITIALLY WHEN THEY WERE LOOKING AT ROLLING OUT 9 88, THEY DID LOOK AT THE TECHNOLOGY THAT IS ACCOMPANIED BY 9 1 1 AND THEY PULL BACK BECAUSE OF THE ANONYMITY ISSUE AND, UH, DID NOT WANT THE LOCATION REVEALED. OKAY. UM, HOWEVER, AFTER THE NATIONWIDE PILOT REFERENCING SOME OF THE CONVERSATIONS WITH MY COLLEAGUES WHO ARE RUNNING THE MHAS AND TRYING TO UNDERSTAND THE MM-HMM. CALL REFERRALS THAT WE'RE GETTING, I THINK THAT'S GOING TO BE A DISCUSSION WHEN WE HAVE THE FOLLOW UP DISCUSSIONS IN JULY. OKAY. BUT I DON'T KNOW YET HOW VIBRANT OR SAMHSA WILL WANT TO ADDRESS THOSE. OKAY. YEAH. THANK YOU. THANK YOU AGAIN, UM, JESSE, ANGELA, AND I APPRECIATE YOUR, UM, WORK ON THIS. AND I'LL MOVE TO COUNCIL MEMBER, UH, COMMITTEE MEMBER QUESTIONS. COUNCILWOMAN BIRAN. THANK YOU. UH, LYN, YOU CAN JUST STAY UP THERE, . UM, I AM, I'M GLAD YOU'RE, I, YOU, YOU SHARED THE CONCERNS I HAVE. 'CAUSE I I UNDERSTAND ANONYMITY, I UNDERSTAND THAT COMPLETELY. BUT NOT KNOWING WHERE PEOPLE ARE WHEN THEY'RE IN CRISIS IS CONCERNING A PROBLEM. IT IS VERY CONCERNING. SO, UM, JUST CONTINUE TO DO WHAT YOU'RE DOING IN TERMS OF ADVOCATING FOR THAT, BECAUSE THEN I FEEL LIKE, HOW IS THIS ANY MORE HELPFUL THAN THE CRISIS LINES WE CURRENTLY HAVE HERE IN TEXAS? AND BEFORE, I WANT THE CITY TO BE CAUTIOUS AND THE COUNTY TO BE CAUTIOUS BEFORE WE ROLL OUT A PR CAMPAIGN FOR THIS UNDERSTANDING THAT PEOPLE ARE GOING [00:40:01] TO NEED TO UNDERSTAND THAT WHEN THEY CALL, THEY NEED TO GIVE THAT INFORMATION OF WHERE THEY'RE LOCATED. BECAUSE THE ONE THING I DON'T WANT TO HEAR IS A PARENT SAY, BUT THEY CALLED, UM, 9, 8 8, BUT THE ZIP CODE SAID THAT THEY WEREN'T IN THE VALLEY, BUT THEY'RE ACTUALLY IN SCHOOL HERE IN SAN ANTONIO. SO THAT, THAT'S MY CONCERN. SO THAT, THOSE ARE, THOSE ARE THE THINGS THAT, UH, I'M CONCERNED WITH. UM, AS WE MOVE FORWARD, IF WE COULD JUST GET THE ANSWER TO THOSE QUESTIONS. AND IF YOU COULD JUST KEEP US POSTED ON, ON WHAT YOU'RE HEARING REGARDING THAT. SO IF THERE'S ANYTHING WE NEED TO TAKE, BUT WE, WE MAY NEED TO THINK ABOUT ROLLING OUT OUR ACTUAL COUNTY CRISIS LINE THAT YOU GUYS HAVE IN ADDITION TO, UM, THE 9, 8 8 AND, AND KIND OF DO A, WHAT, WHAT INFORMATION THEY GIVE, ESPECIALLY, AND LIKE I SAID, ESPECIALLY TO THE STUDENTS IN OUR UNIVERSITIES AND COLLEGES AROUND THE CITY. SO, UM, YEAH, BECAUSE MY MAIN QUESTION WAS LIKE, HOW AM I GOING TO, THROUGH THE 9 8 8 CRISIS LINE IS, SO THERE'S NO, UH, INFORMATION AVAILABLE RIGHT NOW WHERE I CAN SAY, THESE CALLS ARE COMING FROM THIS CENSUS TRACK OR THIS ZIP CODE. I CAN'T GET THAT NOT RELATED TO 9, 8 8, BUT I CAN GET THAT FROM THE CRISIS LINE. WE CAN, WE CAN, WE CAN DO A BETTER JOB OF TELLING YOU WHERE THE CALLS ARE COMING FROM, FROM OUR AVAIL SYSTEM. YES. OKAY. UH, YEAH, THAT, THAT'S MY MAIN CONCERN. SO THANK, THANK YOU FOR THE PRESENTATION AND THANK YOU FOR CONTINUING TO ADVOCATE THE, THE, UM, LETTING US FIND OUT WHERE, WHERE THEY'RE ACTUALLY CALLING FROM. UM, THAT, THAT'S IT FOR, FOR YOU. I THINK MY NEXT QUESTIONS ARE FOR THE, UH, SA CORE TEAM, JESSE. UM, I, I, OH, I, I, I'M READY TO MOVE THIS FORWARD, BUT I'D LIKE TO HEAR FROM MY COLLEAGUES FIRST BEFORE I MAKE THE MOTION TO MOVE THIS FORWARD TO FULL COUNSEL. THE ONE THING I WOULD LIKE TO SEE WHEN, WHEN YOU PRESENT TO FULL COUNSEL IS IF YOU COULD KIND OF, UH, BE, BECAUSE I USED TO WORK FOR SAN ANTONIO POLICE DEPARTMENT, UM, IN CRISIS RESPONSE TEAM, BUT ON THE FAMILY VIOLENCE, I'M TRYING TO IMAGINE ARE, ARE THESE THREE MEMBERS IN A CAR TOGETHER? ARE THEY SITTING AT THE SUBSTATION WAITING TO BE ACTIVATED? UM, YOU KNOW, ARE THEY DRIVING AROUND BEFOREHAND, YOU KNOW, DOWNTOWN BECAUSE AGAIN, CENTRAL, THE PILOT PROGRAM IS ONE MM-HMM. , WHEN WE LOOK AT DIVIDING IT IN BET BETWEEN NORTH AND SOUTH, THAT DISTANCE MM-HMM. OF TRAVEL IS GOING TO BE IMMENSE. UM, UH, JUST GETTING FROM ONE SIDE OF, UH, SOUTHEAST MILITARY DRIVE TO SOUTHWEST MILITARY DRIVE, UM, UH, IF YOU COULD JUST KIND OF SEE LIKE HOW, HOW THEY'RE DOING, HOW, HOW THEY'RE BEING, UM, KIND OF, UH, PROACTIVE IF, IF IT'S STAYING AT A SUBSTATION OR A FIRE STATION WAITING FOR THAT CALL, OR ARE, ARE THEY OUT ON THE STREETS? I'D, I'D LIKE TO SEE THAT PRESENTED TO, TO FULL COUNSEL. 'CAUSE I THINK SOME OF MY COUNCIL COLLEAGUES ARE GOING TO, TO HEAR THE NEXT THING. UH, 'CAUSE THE OTHER THING IS, AND AND I DON'T HAVE A PREFERENCE WHETHER THEY'RE HAS OUTTA THE FIRE STATION OR THE SUBSTATION, 'CAUSE I'VE GOT A NEW FIRE STATION AND SUBSTATION COMING TO DISTRICT THREE, SO YOU CAN PUT 'EM IN EITHER OF THOSE LOCATIONS. BUT, UM, JUST TRYING TO GET THAT UNDERSTANDING OF WHAT THEY'RE DOING. AND THEN ALSO IN TERMS OF THE, THE GOOD NEIGHBOR, UM, IF WE KNOW THAT THERE'S A NEIGHBOR THAT IS CONTINUALLY CALLING IN ON SOMEONE IN THE, UM, NEIGHBORHOOD, MAYBE THEY NEED A VISIT FROM THE, THE CORE TEAM TO KIND OF WALK THAT NEIGHBOR THROUGH WHEN YOU SEE, UH, MR SO-AND-SO OUT IN CRISIS, COMING OUT WITH HIS PELLET GUN TO SHOOT AT SQUIRRELS OR PIGEONS AND YELLING AND SCREAMING, WHAT ARE THE STEPS THAT SHE CAN TAKE? SO IF WE COULD, IF WE COULD DO THAT. 'CAUSE I, I AM ALL FOR, UM, THIS, THIS TEAM, I THINK IT, IT HAS SHOWN PROGRESS. UM, THE ONE QUESTION I WOULD LIKE TO SEE MORE ANSWERS TO IS THE, THAT 29% THAT OUR, UM, OUR PASSING ON SERVICES, UH, IF IT IS BECAUSE A REFUSING OF SERVICES, IS IT, IS IT NOT JUST BECAUSE OF THE ADDICTION THAT THEY'RE AT? IS IT BECAUSE THAT, THAT THERE IS SOME MAYBE CRIMINAL ELEMENT IN THEIR BACKGROUND OR SOMETHING THAT THEY DON'T WANNA TAKE CARE OF? OR, OR THEY KNOW THEY'RE GONNA GET INTO MORE TROUBLE, UM, IN, IN, IN THAT ASPECT TOO. SO, SO THE, THE 29% ENCOMPASSES PEOPLE WHO C H C S EVEN HELPED GET INTO THEIR OWN OUTPATIENT SERVICES, LIKE THE PERSON'S OUTPATIENT SERVICES OR REENGAGE. SO NOT ALL OF THOSE FOLKS ARE [00:45:01] JUST LIKE, NO, I DON'T WANT ANY HELP. A LOT OF THEM ACTUALLY HAVE, YOU KNOW, THEY MIGHT HAVE PRIVATE INSURANCE, THEY MIGHT HAVE ACCESS, THEY MIGHT HAVE HAD A PROVIDER BEFORE, BUT SOME OF THEM, OF COURSE, ARE JUST NOT INTERESTED AND DIFFICULT TO ENGAGE. AND SO WE CAN DO A BETTER JOB OF BREAKING THAT DOWN. YEAH, IF YOU COULD BREAK THAT DOWN, THAT WOULD BE, UH, UH, VERY HELPFUL. BECAUSE I THINK IT WOULD HELP US AS WE TALK TO FAMILY MEMBERS AND COMMUNITY MEMBERS GO, UH, HELPING THEM UNDERSTAND WHY PEOPLE ARE REFUSING SERVICES. AND THEN IT'LL HELP WHEN WE TALK ABOUT PERMANENT SUPPORTIVE HOUSING AND WHAT SORT OF SERVICES WE OFFER, UM, WHEN WE'RE TRYING TO GET SOMEONE INTO PERMANENT SUPPORTIVE HOUSING OR OUR LOW BARRIER SHELTERS. UH, I THINK THAT WOULD BE KEY TOO. UM, YEAH, THO THOSE ARE ALL MY QUESTIONS. UM, I THINK I, THE OTHER INFORMATION I WOULD LIKE TO SEE, UM, IS IF WE COULD BREAK THIS DOWN INTO, UH, IF THESE CALLS WERE WOMEN, MEN, UM, VETERANS, UM, I WOULD LOVE TO SEE IF WE'RE GETTING THESE CALLS FROM SENIORS, UM, BECAUSE WHEN WE TALK ABOUT OUR SENIOR COMMUNITY AND EDUCATING THEM, THAT KIND OF GOES IN A DIFFERENT, UH, LIGHT TOO. UM, BUT THANK YOU, THANK YOU SO MUCH FOR THE PRESENTATION. THOSE ARE ALL MY QUESTIONS. THANK YOU. THANK YOU, COUNCILMAN BRAN. ANY OTHER QUESTIONS? COUNCILMAN? UM, UH, BRAVO. THANK YOU. I'M SORRY I WAS LATE. I I WENT TO CITY HALL FOR THIS MEETING AND THEN HAD TO REROUTE. AND I'M REALLY SORRY THAT I MISSED JALYN'S PRESENTATION 'CAUSE I'M A BIG FAN OF HER WORK. UM, I DO, WHEN WE LOOK AT THE SA CORE PRESENTATION, I'M LOOKING AT THE DATA HERE AND TELL ME IF I'M, LIKE, IF I'M UNDERSTANDING THIS OR INTERPRETING THIS CORRECTLY, BUT WE HAD, UH, 1,465 RESPONSE OUTCOMES FOR BETWEEN APRIL 22 AND MARCH, 2023. SO THAT'S NOT EXACTLY, UM, 2022 DATA, BUT IT'S ONE YEAR OF DATA. AND THEN WHEN YOU GO TO SLIDE EIGHT, I SEE FOR 2022, WE HAD 32,000 SS A P D MENTAL HEALTH 9 1 1 CALLS. AND SO IF WE WOULD WANT THIS TYPE OF A MENTAL HEALTH RESPONSE FOR EACH OF THOSE, THEN COULD I JUST TAKE THE 32,000 CALLS AND DIVIDE IT BY 1400 CALLS THAT WERE DONE BY ONE TEAM? AND THAT WOULD GIVE ME A, A SENSE, NOT MAYBE AN EXACT NUMBER, BUT A SENSE OF HOW MANY TEAMS WE NEED. I CAN ADDRESS THAT QUESTION. UH, NO COUNCILMAN. UM, WE ACTUALLY OWE THE 32,190 CALLS THAT COME IN THERE. UM, OF THOSE THAT ARE DISPATCH, THERE'S ROUGHLY ABOUT 25% THAT RESULT IN AN ACTUAL INTERACTION WITH A POLICE OFFICER. UH, MEANING THERE WAS, SOMEBODY WAS EMERGENCY DETAINED. ABOUT 83% OF THOSE INTERACTIONS WITH A POLICE OFFICER RESULT IN AN EMERGENCY DETENTION. UH, SOME OF THEM ARE, ARE CANCELED. SO THE NUMBER IS A LOT LOWER. I'M GONNA PULL THE NUMBERS, SO I, IF YOU CAN ASK ANOTHER QUESTION AND I'LL COME BACK AND TELL YOU EXACT NUMBER OF INTERACTIONS THAT WE HAVE. I APPRECIATE THAT STALL TECHNIQUE, . UH, I AM SO, BUT I'M, I'M, LET ME, I HAVE A FOLLOW UP QUESTION THEN. SO TH 32,190 CALLS FOR THOSE ARE SS A P D MENTAL HEALTH 9 1 1 CALLS. ARE THOSE NOT APPROPRIATE FOR SA CORE? ALL 32,000 OF THOSE? SO YOU MAY RECALL, COUNCILMAN, THAT WE HAVE PRIORITIES FOR THE, FOR THE POLICE OFFICERS. AND, UM, IF YOU CAN GO BACK TO THIS, TO THIS SLIDE THAT SHOWS ALL THE DIFFERENT PROGRAMS WE, THAT WE HAVE FOR MENTAL HEALTH. SO, FOR INSTANCE, IF THERE'S AN INDIVIDUAL THAT IS EXPERIENCING PERHAPS A MENTAL HEALTH CRISIS AND HAS A WEAPON, 'CAUSE WE GET THOSE CALLS, THEN WE HAVE AN ESCALATED MENTAL HEALTH RESPONSE WITHIN THE SS A P D AND WE GET THE MENTAL HEALTH UNIT TO ASSIST WITH THOSE CALLS. SO, UH, TO YOUR POINT, WE CANNOT GET TO ALL THE CALLS WITH SA CORE, BUT WE HAVE ALL THOSE OTHER PROGRAMS THAT CAN ASSESS THE INDIVIDUAL DEPENDING ON THE CIRCUMSTANCES. THANK YOU, MARIA. SO I, I GUESS WHAT I'M GETTING AT IS, UM, I WANNA MAKE SURE THAT WHEN I, WHEN I ADVOCATE FOR WHAT WE SHOULD HAVE IN NEXT YEAR'S BUDGET OR, OR IN THE MID-YEAR BUDGET ADJUSTMENT, THAT WE'RE GIVING YOU ALL THE RESOURCES THAT YOU CAN TO SCALE UP TO BE ABLE TO MEET ALL THE NEEDS OF THE COMMUNITY IN THIS WAY. AND I'M TRYING TO FIGURE OUT, I'M, I GUESS I'M, I'M, I'M LOOKING FOR HELP IN DETERMINING WHAT THAT NUMBER IS. UM, I WANT TO MAKE SURE THAT FUNDING IS NOT A REASON WHY YOU'RE NOT SCALING UP TO THE LEVEL THAT WE WANT, YOU KNOW, AS SOON AS POSSIBLE. AND SO THAT'S, THAT'S, THAT'S THE POINT I GUESS I'M TRYING TO GET AT IS RIGHT HOW, YOU KNOW, WHAT IS THE TOTAL NEED IN THE COMMUNITY AND WHAT IS THE FUNDING? 'CAUSE YOU'RE, YOU'RE RECOMMENDING GOING FROM ONE TEAM TO THREE TEAMS. I'M WONDERING, SHOULD WE BE GOING TO FIVE TEAMS? YOU KNOW, I DON'T WANT TO FUND YOU AT THREE TEAMS IF [00:50:01] REALLY FIVE TEAMS IS WHAT WE NEED, OR, OR IF WE NEED TO GET TO 10 TEAMS AND MAYBE TRY TO GET TO FIVE NEXT YEAR AND THEN 10 THE FOLLOWING YEAR. WE CAN DEFINITELY PROVIDE YOU THAT INFORMATION. COUNCILMAN, AS A FOLLOW UP WITH THE, THE, UH, IDEAL NUMBER OF TEAMS. I WILL TELL YOU, SPEAKING WITH THE EXPERTS, POLICE, FIRE, UH, C H C S, STRAC, WE ALSO WANNA BE CAUTIONS HOW WE EXPAND. 'CAUSE WE WANNA MAKE SURE THAT WE'RE EXPANDING, WE'RE BEING EFFECTIVE AND EFFICIENT WITH THE RESOURCES. BUT WE CAN DEFINITELY TELL YOU THE, THE NUMBER OF TEAMS THAT WE WOULD NEED TO ADDRESS THE GOALS THAT, THAT WE HAVE. AND PERHAPS TO PROVIDE YOU WITH A SCHEDULE OF, UM, OVER WHAT PERIOD OF TIME TO, TO GET TO THOSE. YEAH. THE PERIOD OF TIME IS IMPORTANT FOR ME TOO, BECAUSE SOMETIMES I GUESS MY GOALS OF US GETTING TO FULL CAPACITY DON'T ALIGN WITH EVERYBODY ELSE'S GOALS. AND I'M TRYING TO SEE HOW WE CAN GET THERE FASTER. SO I, AND I DON'T WANT TO BE IN A POSITION WHERE WE DIDN'T SCALE FASTER BECAUSE WE DIDN'T PROVIDE ENOUGH FINANCIAL RESOURCES. THANK YOU. THANK YOU. COUNCILMAN BRAVO. COUNCILMAN LE LESS OF A QUESTION AND MORE OF A OBSERVATION. UH, YOU KNOW, I, I ALWAYS WORRY WHETHER OR NOT GOVERNMENT IS JUST ADDRESSING THE SQUEAKY WHEELS, RIGHT? SO THERE'S LOTS OF PEOPLE, FOR EXAMPLE, WHO ARE KNOCKING OUR DOOR DOWN DEMANDING THAT, UM, YOU KNOW, WE DO EVERYTHING POSSIBLE FOR STRAY DOGS AND FOR STRIP, YOU KNOW, SPAY AND NEUTER AND, UH, I MEAN, AND THOSE FOLKS ARE, ARE ANIMATED AND VIGOROUS, RIGHT? IN THEIR REQUESTS. UM, AND I AS EVIDENCED BY THE DISCUSSIONS WE HAD AT OUR BUDGET GOAL SETTING MEETINGS, I THINK THAT WE ALL ARE EAGER TO, UH, TO ANSWER THOSE DEMANDS, RIGHT? UM, THE ONE THING THAT I DO POINT OUT, WANNA POINT OUT IS THAT WE DON'T HAVE THE SAME KIND OF VOCIFEROUS, UH, DEMANDS THAT WE ADDRESS THIS PROBLEM, RIGHT? WE DON'T GET, UH, CITY COUNCIL CHAMBERS FULL OF MENTAL HEALTH ADVOCATES DEMANDING THAT WE ADDRESS THIS. WHAT REALLY MAKES ME HAPPY IS THAT WE DO THIS ANYWAY, RIGHT? BECAUSE WE KNOW IT'S THE RIGHT THING BECAUSE THESE VULNERABLE PEOPLE, UM, THEY DON'T HAVE LOBBYISTS AND THEY DON'T HAVE AN ORGANIZED, UH, YOU KNOW, GROUP LIKE PETS ALIVE AND THE HUMANE SOCIETY AND ALL THAT, RIGHT? UM, AND I AM RELIEVED THAT WE'VE GOT A CITY COUNCIL WHO IS, UH, CONSCIENTIOUS ABOUT OUR OBLIGATION TO THESE FOLKS DESPITE THEIR, UM, LACK OF ADVOCACY FOR THEMSELVES IN MANY INSTANCES. UM, THAT IS TO SAY THAT, THAT, THAT ISN'T TO SAY THAT THERE ARE ORGANIZATIONS OUT THERE DOING GOOD WORK IN ADVOCATING FOR THEM, BUT CERTAINLY THEY DON'T HAVE THE MEGAPHONES THAT A LOT OF OUR ANIMAL RIGHTS ACTIVISTS DO. UM, AND SO I, I'M JUST, YOU KNOW, UM, I'M PROUD TO SERVE WITH ALL THREE OF YOU, UM, FOUR OF YOU IF, UH, IF COUNCILMAN MCGEE WERE HERE. BUT, UM, THAT, AND THAT WE'RE TALKING ABOUT THIS WITH THE SAME, UH, WITH THE SAME KIND OF INTENTION THAT WE TALK ABOUT ANIMALS. SO THANK YOU, THANK YOU, COUNCIL PLES I TO POINT WELL MADE, AND, UM, NOT JUST ORGANIZATIONS LIKE C H C S, BUT THERE'S A LOT OF ORGANIZATIONS OUT THERE THAT ARE ADDRESSING SOME OF THE, UM, THE FACTORS THAT ARE CAUSING MENTAL HEALTH, LIKE SUBSTANCE ABUSE, THOSE ORGANIZATIONS. SO REALLY THINK, UM, THAT THAT'S A POINT WELL MADE AND THANK FOR THEM FOR WHAT THE WORK THAT THEY DO. COUNCIL MI AGAN, UH, I MAKE A MOTION TO BRIEF CITY COUNCIL ON MAY 10TH AS PART OF THE MID-YEAR, UH, BUDGET ADJUSTMENT FOR THE SE COURT TEAM SUBMISSIONS. SECOND. OKAY. YOU HAVE A MOTION AND A SECOND. ALL THOSE IN FAVOR SAY AYE. AYE. ANY OPPOSED? MOTION CARRIES. I THANK YOU AGAIN FOR ALL THE WORK THAT YOU'RE DOING. APPRECIATE YOU. UM, ITEM WE'LL MOVE ON TO ITEM THREE. GO AHEAD, MARIA, OR SO, UM, CHAIRWOMAN ITEM NUMBER THREE IS A BRIEFING ON THE FIRE DEPARTMENT ACCREDITATION PROCESS AND, UM, THEIR, THEIR, WHAT THEY'RE CURRENTLY DOING TO BE ABLE TO BE RE-ACCREDITED. THE REASON FOR BRINGING THIS PRESENTATION TO YOU IS AT THE GOAL SETTING SESSION LAST WEEK, THERE WERE SOME QUESTIONS ABOUT PERSONNEL, UH, PERHAPS DOING AN ASSESSMENT OF THE FIRE DEPARTMENT ABOUT EQUIPMENT. AND WE WANTED CHIEF HOOD TO GIVE YOU AN OVERVIEW THAT, THAT ACCREDITATION AND WHAT THE DEPARTMENT GOES THROUGH TO BE ABLE TO EARN THAT, UH, CERTIFICATION. SO CHIEF HOOD IS HERE TO, TO WALK US THROUGH THAT. THANK YOU MARIA. UH, MADAM CHAIR, PUBLIC SAFETY. BEFORE WE START, I WANNA THANK JOLENE AND, AND THE STAFF THAT A LOT OF THEM WALKED OUT. UM, AND CHIEF ESTRADA PD PROGRAMS, LIKE THE INITIATIVES WE JUST TALKED ABOUT, THEY SAVE RESPONSE TIMES FOR US, KEEPS OUR UNITS AVAILABLE. SO THEY ARE ABSOLUTELY CRITICAL TO SUSTAINABILITY OF EMERGENCY RESPONSE. SO THANK YOU GUYS FOR WHAT YOU DO. APPRECIATE YOU. UM, I ASKED ON ACCREDITATION, WE SAT THERE LAST WEEK AND, UM, I HEARD YOU TALK ABOUT, YOU KNOW, THE ISSUES OF THE FIRE SERVICE. AND WE WANT TO LET YOU KNOW BASICALLY WHAT, UM, ACCREDITATION AND [00:55:01] I S O MEANS. SO WHEN YOU SEE THIS, UH, CLASS ONE INSURANCE OFFICE IS THE I S O. AND SO UNDER 1% OF ALL FIRE DEPARTMENTS HOLD THIS CLASSIFICATION. SO THIS CLASSIFICATION MEANS THAT, UM, OUR DEPLOYMENT OF STATIONS, WATER RESOURCES, ALL OF THOSE THINGS, UM, ARE THE HIGHEST STANDARDS. SO AGAIN, ONLY 1% OF THOSE DEPARTMENTS HOLD THIS, UH, CLASSIFICATION. THE ACCREDITATION THAT YOU SEE IS THE OTHER PATCH. AND SO IF YOU SEE OUR FIRE TRUCKS, EVERY, UH, EVERY, EVERY PATCH HAS THESE TWO, UH, MONIKERS ON THEM. SO BASICALLY, UH, WE'RE INTERNATIONALLY ACCREDITED, UH, FOR THE YEARS OF 2019 TO 24 TO 24 12% OF THE UNITED STATES POPULATION IS SERVED BY AN ACCREDITED FIRE AGENCY. UH, THERE ARE 309 ACCREDITED AGENCIES. MOST OF THESE ARE SMALL DEPARTMENTS, MILITARY DEPARTMENTS, THINGS LIKE THAT. VERY FEW METRO DEPARTMENTS HAVE THIS CLASSIFICATION, ONLY 117 HOLD BOTH DISTINCTIONS. AND WE ARE THE SECOND LARGEST METRO CITY TO HOLD BOTH. SO AGAIN, WHEN I GO TO METRO CHIEFS MEETINGS, UM, I'M IN THE PEOPLE THAT ARE ENVIOUS OF THE SAN ANTONIO FIRE DEPARTMENT BECAUSE OF THE WORK THAT WE HAVE DONE. AND IT WOULD NOT HAVE BEEN DONE WITHOUT THE HELP OF COUNCIL OVER THE YEARS, UH, AND CITY GOVERNMENT TO HELP US GET THERE. I S O MEANS BASICALLY THAT WE'RE ASSESSING THE DEPLOYMENT AND THE QUALITY OF OUR RESOURCES. DO WE HAVE ENOUGH COVERAGE IN THE CITY? DO WE HAVE ENOUGH FIRE STATIONS TO EACH AREA OF OUR CITY? UM, AND WHAT IS THE QUALITY OF THAT? UH, FIRE SUPPRESSION. IT LOOKS AT TRAINING, COMMUNICATIONS AND FIRE PREVENTION. AND WE'RE STRICTLY TALKING ABOUT FIRE WHEN WE TALK ABOUT THE I S O. AND SO IT'S A NEEDS SPACE. SO WHEN I GOT HERE, WE HAD AN EXTENDED RESPONSE AREA. COUNCILMAN AYA STATION 51 WAS A AREA THAT WE HAD TO BUILD IN. WE HAVE SINCE BUILT 52, 53 AND 54 TO LOOK AT AREAS OF THE CITY AND ADDED ADDITIONAL RESOURCES WITH OUR LADDER COMPANIES TO STATIONS THE ACCREDITATION. IT VERIFIES THE LEVEL OF SERVICE THAT WE PROVIDE. THERE ARE OVER 250 CRITERIA THAT WE LOOK AT, UH, TO MAKE SURE THAT WE ARE PROVIDING THE BEST POSSIBLE, UM, SERVICE TO THE RESIDENTS, TO OUR MEMBERS, AND THAT WE'RE ABLE TO VALIDATE TO THE POLITICAL, UH, POWERS THAT BE AS FAR AS WHAT WE ARE DOING. UH, WE CONSIDER ALL ASPECTS OF THE FIRE DEPARTMENT. SO THIS IS HOLISTIC. THIS IS LOOKING AT EVERY SINGLE PROGRAM THAT WE DO. AND I'M SORRY, I'M JUST LIKE NOT INTO MOVING THIS THING. SO THERE WE GO. SO, UM, AGAIN, IT CONSIDERS EVERY ASPECT AND IT'S CENTERED AROUND FOUR DOCUMENTS, AND WE'LL TALK ABOUT THOSE IN A MINUTE. BUT IN EACH YEAR, COUNCIL DISTRICTS, YOU HAVE A STRATEGIC PLAN. UH, WHEN WE WERE GOING THROUGH THIS IN 2017, WE MET WITH EACH COUNCIL PERSON. WE GAVE THEM A STRATEGIC PLAN. WE WERE WORKING ON A NEW STRATEGIC PLAN AS WE SPEAK. UM, THE NEXT THING IS THIS BIG DOCUMENT HERE WEIGHS ABOUT 10 POUNDS. AND THIS IS, UM, BASICALLY OUR COMMUNITY RISK ASSESSMENT AND OUR STANDARDS OF COVER. AND EACH OF YOU AND YOUR COUNCIL DISTRICT SHOULD HAVE A BOOK SUCH AS THIS. THERE ARE 54 PLANNING DISTRICTS FOR OUR CITY AND, UM, FOR SOME OF THE OTHER AREAS THAT WE GO TO. SO IF I JUST PULL OUT PLANNING ZONE 17, I DON'T KNOW WHOSE DISTRICT IT IS, AND IT DOESN'T MATTER BECAUSE WE DON'T POLITICIZE RESOURCES. BUT BASICALLY THIS SAYS PLANNING ZONE 17 IS CATEGORIZED AS CATEGORIZED AS AN URBAN AREA, 7.4 SQUARE MILES, TOTAL POPULATION OF 21,487, ACCORDING TO OUR CENSUS ESTIMATE, 2017 POPULATION PER SQUARE MINE IN 99. THIS ALSO ENCOMPASSES THE NORTHERN AREA OF THE AIRPORT. SO EVERY AREA IN THE CITY, WE HAVE PLANS. EVERY FIRE COMPANY HAS A, HAS A PLAN FOR AN AREA, FOR A PLANNING ZONE. SO THE OTHER AREAS THAT I MENTIONED, WHEN I TALK ABOUT STANDARDS OF COVER, WHAT DOES THAT MEAN? IT MEANS IN THE CITY OF SAN ANTONIO THAT WE, UM, PROVIDE SERVICE WITH FOUR PERSON STAFFING. THAT EVERY HOUSE FIRE THAT WE GO ON, WE'RE JUST SENDING THREE ENGINES IN A LADDER, ENGINES AND A LADDER, OR FOUR ENGINES AND TWO LADDERS. EVERY MEDICAL EMERGENCY, WHETHER IT'S A CARDIAC ARREST OR STANDARD OF A STANDARD E M S, UH, CALL, WHAT IS THE STANDARD OF PERSONNEL, THE STANDARD OF COVER THAT WE PROVIDE EVERY AREA OF THE CITY AND WHAT WE DO. SO NOW WE ARE GOING THROUGH A SELF-ASSESSMENT, BASICALLY KINDA LOOKING AT WHAT WE DO TO PROVIDE THE BEST POSSIBLE OUTCOMES AND MEET EXPECTATIONS OF EVERYONE. SO I S O OUR LAST RATING WAS 2017. THE GRADING COMPONENTS, IT'S A HUNDRED PERCENT. SO, UH, 47% WE SCORED ON OUR FIRE DEPARTMENT. THE COMMUNICATIONS WAS NINE, FIRE PREVENTION SIX, AND [01:00:01] THE WATER SYSTEM WAS 38%. AND SO AGAIN, WE HAVE WORKED WITH THE CITY MANAGER'S OFFICE, WE KNOW THAT WE NEED TO ADD A COUPLE PLATFORMS. WE'VE ADDED ONE IN THIS BUDGET COMING UP STATION 45. WE'LL BE ADDING ANOTHER ONE NEXT YEAR. SO AGAIN, THIS HELPS US PLAN. SO WHEN, WHEN PEOPLE COME AND SAY, OKAY, WELL WE NEED A FIRETRUCK HERE, WE NEED A FIRETRUCK THERE, THERE'S A STRATEGIC PLAN ON WHERE WE PUT RESOURCES AND THOSE TARGET HAZARDS, THOSE POPULATIONS, AND THOSE ARE THE THINGS THAT WE, THAT WE LOOK AT, SO OUR TOTAL SCORE IS 94.62. SO WHAT THAT MEANS, IT VALIDATES TO THE INSURANCE COMPANIES IN THIS REGION THAT WE HAVE THE BEST POSSIBLE FIRE PROTECTION. SO THEY CAN OFFER LOWER PREMIUMS, WHETHER IT'S A RESIDENTIAL OR COMMERCIAL THAT IS UP TO THEM. BUT WE VALIDATE TO THEM THAT OUR FIRE SERVICE IS, IS THE BEST POSSIBLE. SO THE RECOMMENDATIONS TO MAINTAIN THAT RATING IS TO IMPROVE STAFFING LEVELS. WE HAVE DONE THAT IN THE LAST SEVERAL YEARS, AND WE CONTINUE TO IMPROVE ON OUR STAFFING LEVELS. ADDITIONAL FIRE STATIONS. WE HAVE ADDED FIRE STATIONS, ADDITIONAL ENGINES AND AERIAL PLATFORMS. WE HAVE ADDED IN THE SYSTEM IMPROVING OUR PRE-PLANNING. WE ARE DOING THAT AND IMPROVING, MANAGING OUR TRAINING RECORDS, ACCREDITATION PROCESS. AND SO, UM, YOU SEE MY BOSS THERE AND YOU SEE THIS BIG GROUP OF PEOPLE, A VERY DIVERSE GROUP OF MEMBERS OF OUR DEPARTMENT, UNIFORM CIVILIAN, EVERY DIVISION IN THE FIRE SERVICE, UM, GENERATIONS OF FIREFIGHTERS, OLD, YOUNG. WE PUT THEM IN A MEETING, UH, FOR THREE OR FOUR DAYS TO LOOK AT OUR DEPARTMENT. PRIOR TO THAT, WE HAD A, UM, STAKEHOLDERS MEETING WHERE WE LOOKED AT INPUT FROM STAKEHOLDERS IN THE COMMUNITY, WHAT WERE THEIR CONCERNS. SO THROUGH A FACILITATED APPROACH, WE TOOK THOSE CONCERNS. WE MARRIED THEM UP WITH OUR MEMBERS TO DISCUSS THE CHALLENGES AND CONCERNS, THE VICTORIES THAT WE HAVE HAD OVER THE LAST FIVE YEARS. AND SO THAT'S BASICALLY JUST A LITTLE BRIEF SNAPSHOT OF WHAT WENT ON FOR THREE DAYS. AND I WAS REALLY HAPPY THAT MARIA GOT TO COME IN AND, AND SIT WITH THIS GROUP. PICTURE BELOW THE STRATEGIC PLAN. WE ARE WORKING ON RIGHT NOW, UPDATING THAT WE HAVE TO REGISTER FOR RE-ACCREDITATION. WHEN AN APARTMENT IS ACCREDITED. IT'S VOLUNTARY. WE DON'T HAVE TO BE ACCREDITED, BUT WE WANT TO BE THE BEST IN THE COUNTRY. SO WE'RE REGISTERED FOR RE-ACCREDITATION. WE ARE UPDATING THIS BOOK. I DON'T KNOW HOW MANY POUNDS IT'S GONNA BE, BUT YOU WILL GET A BOOK IN YOUR OFFICE. WE WILL BRIEF YOU ON THE PLANNING ITEMS IN YOUR DISTRICTS. UM, AND SO THEN, UM, ALSO PERFORM A SELF-ASSESSMENT. AND THAT IS THIS FORM. THERE'S 250 CRITERIA THAT WE HAVE TO WRITE A ONE PAGER ON EVERY SINGLE CRITERIA OF WHAT WE DO IN OUR ORGANIZATION. AND THEN WE'RE GONNA HAVE TO GO AND, UH, PRESENT THAT. SO WE BECOME A CANDIDATE AGENCY. WE'LL HAVE A SITE VISIT WHERE WE WILL HAVE SUBJECT MATTER EXPERTS FROM ALL OVER THE COUNTRY AND NORTH AMERICA, COME IN AND LOOK AT OUR DEPARTMENT FOR SEVERAL DAYS. THEY'LL GO ON RIDEALONGS, THEY'LL GO SIT WITH OUR PEOPLE. THEY VERIFY RECORDS, THEY'RE VERIFIED RECORDS. THEY'LL SEE WHAT WE DO. AND THEN OUR HEARING IS IN MARCH, 2024, WHERE WE WILL GO UP TO BE RE-ACCREDITED. THE FIRST ACCREDITATION THAT I WITNESSED, UH, CITY OF TORONTO WENT UP. THEY DIDN'T PASS. SO THERE'S NO GUARANTEE THAT YOU PASSED THE FIRST TIME WE PASSED THE FIRST TIME IN THE ANTICIPATION. WE'LL PASS THE FIRST TIME WHEN WE GO IN MARCH. BUT AGAIN, UM, THE USE OF THE HEARINGS VERY, UM, COMPREHENSIVE. LOOK AT EVERYTHING THAT OUR FIRE DEPARTMENT DOES. UH, I'LL TAKE ANY QUESTIONS THAT YOU HAVE. THANK YOU FOR YOUR TIME. THANK YOU, CHIEF. UM, I AGREE. WE ARE THE BEST FIRE STATION IN THE COUNTRY AND THERE'S PLENTY OF REASON FOR, UM, FIRE, UM, DEPARTMENT IN THE COUNTRY AND PLENTY OF REASON FOR PEOPLE TO BE JEALOUS OF US. UM, AND, AND, AND, AND TO YOUR POINT, I THINK WHAT YOU'RE SAYING HERE IS WE ALWAYS WANNA STAY AT THE TOP. WE'RE NOT. ABSOLUTELY. WE'RE NOT GONNA, UM, GET TO THE TOP AND THEN REST. RIGHT. WE, THERE'S ALWAYS GONNA BE IMPROVEMENT. ABSOLUTELY. AND IT'S UP TO THE COUNCIL, THE ADMINISTRATION, THE FIRE DEPARTMENT, AND CITY MANAGER YEARS GOING FORWARD THAT WE MAINTAIN THESE CERTIFICATIONS MM-HMM. . AND SO WE THANK YOU FOR THAT BECAUSE THAT'S NOT, UM, WE DON'T TAKE THAT FOR GRANTED. I THINK AS A COMMUNITY, I CERTAINLY DON'T AS A REPRESENTATIVE OF OUR COMMUNITY, AND, UH, THANK YOU FOR ALWAYS STRIVING TO BE BETTER, BECAUSE AT THE END OF THE DAY, IT'S, UM, ALL THE ACCREDITATIONS AND THE AWARDS WE GET ARE ALL REALLY AMAZING. BUT IT JUST MEANS THAT WE'RE DOING OUR PART, UH, TO SERVE THE, THE COMMUNITY THAT YES, MA'AM, WE ARE, WE ARE HERE TO SERVE. SO, THANK YOU. AND IT'S ULTIMATELY, IT'S SAFETY, RIGHT? YES. SO WE'RE, WE'RE WHY WE'RE HERE. UM, A COUPLE OF QUESTIONS. THE STANDARDS OF COVER, I THINK THAT YOU SAID THERE WERE FOUR DOCUMENTS. YES, MA'AM. UM, ONE OF 'EM WAS STANDARDS OF COVER. YES. SIRAM. YES. CAN YOU TELL ME A LITTLE MORE ABOUT THAT? OKAY. SO THE STANDARDS OF COVER IS GONNA BE IN THIS BOOK ALSO, AND WE TALK ABOUT THAT ON BUDGET PRESENTATION. SO IF SOMEONE CALLS UP AND SAYS, COUNCILWOMAN, HOW COME THERE ARE [01:05:01] TWO, UH, BIG FIRE TRUCKS AND A MEDIC UNIT ON THE FREEWAY? OUR STANDARD OF A COVER FOR A FREEWAY ACCIDENT, A HIGH SPEED, IS THAT WE SEND AN EXTRA UNIT TO BLOCK. IF THEY ASK YOU, HOW COME THERE ARE SIX UNITS AT THIS HOUSE FIRE, OUR STANDARD OF COVER, NO MATTER WHERE IT IS, WE'RE SENDING, SENDING FOUR ENGINES AND TWO LADDERS, TWO BATTALION CHIEFS TO THAT TYPE OF INCIDENT. SO STANDARD OF COVER MEANS EVERYTHING THAT IS DISPATCHED, WE HAVE A STANDARD THAT WE ARE GOING TO COVER THAT TYPE OF INCIDENT. AND WHO DETERMINES THAT STANDARD OF COVER? IT'S, IT'S, IT'S THROUGH N F P A 1710, BUT IT'S ALSO THROUGH US WORKING IN CONJUNCTION WITH THAT. OKAY. SO YOU, YOU MENTIONED THAT YOU DID THE LAST, UH, STRATEGIC PLAN IN 2017. WE'RE DOING ONE NOW. IS THAT EVERY SO MANY YEARS THAT YOU DO IT, OR IT'S, IT'S EVERY FIVE YEARS THAT WE GO THROUGH ACCREDITATION, AS YOU SEE. OH, I SEE. UH, THE 2019 WAS THE FIRST ONE FOR US, AND SO WE ARE GETTING PREPARED TO GO THROUGH THE PROCESS AGAIN IN 2024. OKAY. SO, I MEAN, I THINK IT'S IMPORTANT THAT WE'RE DOING IT EVERY FIVE YEARS, OBVIOUSLY BECAUSE OF OUR GROWTH. UM, IT'S JUST HAPPENING SO MUCH IN SAN ANTONIO, ESPECIALLY OUT IN CERTAIN AREAS. UM, I KNOW NORTH IS STILL GROWING A LOT, UH, FAR WEST. UM, EVEN, YOU KNOW, I'M GLAD TO SAY THAT THE SOUTH SIDE IS REALLY BOOMING RIGHT NOW. SO IT'S JUST SO MUCH POPULATION GROWTH WE HAVE TO CONTINUALLY UPDATE. YES, MA'AM. UH, ALL OF OUR, UM, OUR PROCESSES JUST TO MAKE SURE THAT WE'RE PROVIDING THOSE RESOURCES. SO THANK YOU FOR THAT. UM, MY, MY LAST QUESTION IS ABOUT THE SELF-ASSESSMENT PROCESS. WHO'S, WHO FILLS THAT OUT? OKAY, SO THE SELF-ASSESSMENT PART IS BASICALLY US LOOKING AT OURSELVES BEING IN A FACILITATED MM-HMM. PROCESS TO WHERE WE ARE LOOKING AT WHAT WE'VE DONE. AND IF WE GO BACK THREE OR FOUR YEARS AGO AND WE HAVE NOT IMPROVED IN THIS ONE PARTICULAR AREA, THE METRICS HAVE GONE DOWN. THEN AGAIN, THAT SELF-ASSESSMENT IS TRUTHFUL AS FAR AS WHAT WE ARE DOING. SO THIS IS A LOOK AT US THAT IS A FACILITATED LOOK AS FAR AS EVERYTHING THAT WE DO. WE ARE LOOKING AT THAT. SO IS IT YOU AND YOUR LEADERSHIP TEAM THOUGH? THAT IT'S OUR LEADERSHIP TEAM. OKAY. IT'S THIS GROUP OF PEOPLE THAT YOU SAW THAT SAT THERE, THAT WENT THROUGH THOSE THREE DAYS OF, OH, I SEE. THAT'S WHAT YOU'RE TALKING ABOUT, YOU KNOW. YES, MA'AM. OKAY. IS THERE ANY, UM, SURVEY PUT OUT OR, OR MAYBE JUST GOING AROUND TO THE DIFFERENT STATIONS TO, TO TALK TO FIREFIGHTERS ABOUT, UM, TO, TO, TO PROVIDE INPUT FOR THAT MEETING? WELL, YOU KNOW, WHAT WE TRIED TO DO IS WE GA GATHERED YOUNG FIREFIGHTERS, WE GATHERED LABOR, WE GATHERED FOLKS FROM E M S ARSON. OKAY. WE GOT A BIG CROSS SECTION OF EVERYONE IN THIS ORGANIZATION. AND A LOT OF THE YOUNGER FIREFIGHTERS, THEY COME IN AND SAY, WELL, THE CITY'S NOT DOING THIS, AND WE NEED THAT. ONCE THEY SIT NEXT TO THE CIVILIAN THAT'S MANAGING SOME OF THESE FUNDS OR MAKING PURCHASES, THEY UNDERSTAND WHAT THE IMPEDIMENTS ARE OF, OF DOING BUSINESS. SO IT IS AN EYE-OPENER FOR EVERYONE THAT GOES THROUGH THAT PROCESS. OKAY. SO THEY'RE IN THAT ROOM. YES, MA'AM. WHEN YOU'RE OKAY. MAKING THOSE DECISIONS AND, AND FILLING OUT OR WORKING ON THE SELF-ASSESSMENT. YES, MA'AM. OKAY. SO THANK YOU. UH, THE, THE LAST THING IS A, A LITTLE BIT OFF TOPIC, BUT, UM, WE ARE TALKING ABOUT MENTAL HEALTH EARLIER TODAY, AND UM, OF COURSE WE'VE BEEN TALKING A LOT ABOUT FIRST RESPONDERS MENTAL HEALTH, UH, ON PUBLIC SAFETY. AND I'M THANKFUL THAT EVERYBODY'S BEING VERY OPEN ABOUT IT. IS THERE, UM, I THINK WITH POLICE, WE, WE REQUESTED A, A SURVEY, A MENTAL HEALTH SURVEY OF OUR POLICE DEPARTMENT, AND I THINK THAT'S BEEN INFORMATIVE IN HELPING THE COMMITTEE THAT'S WORKING ON THAT. UM, HAVE WE DONE ANYTHING LIKE THAT FOR OUR FIREFIGHTERS? WE DID A, UM, THE LAST TIME WE TALKED ABOUT MENTAL HEALTH, WE DID A PRESENTATION MM-HMM. WITH CHIEF MCMANUS AND WE TALKED ABOUT MENTAL HEALTH YEAH. AND OUR ISSUES. I'LL BE HAPPY TO SEND THAT INFORMATION TO YOU. WE'VE DONE A MENTAL HEALTH STAND DOWN. UH, WE ARE LOOKING AT POTENTIALLY ADDING ADDITIONAL RESOURCES, UH, TO HELP OUT OUR, OUR, OUR CLINICIANS. SO AGAIN, THAT'S SOMETHING THAT WE'LL SHARE THAT INFORMATION WITH YOU, BUT MENTAL HEALTH, WE HAVE A LOT OF PROGRAMS AND A LOT OF RESOURCES. THANK YOU. UM, I THINK IT'S JUST WORTH NOTING TOO, WHEN WE TALK, UH, I'VE BEEN TALKING A LOT ABOUT, UH, MENTAL HEALTH FOR OUR FIRST RESPONDERS, AND I SAY FIRST RESPONDERS, UM, BECAUSE OF COURSE WE INCLUDE OUR POLICE DEPARTMENT, BUT ALSO OUR FIREFIGHTERS. I THINK THAT SOME OF THE THINGS YOU GUYS SEE EVERY DAY CAN BE PRETTY TRAUMATIC. AND SO, UM, AND THEN GOING HOME TO YOUR FAMILIES AFTER THAT MIGHT BE DIFFICULT. SO, UM, THANKFUL THAT, THAT WE HAVE THOSE RESOURCES. WE ARE WORKING TO IMPROVE THOSE RESOURCES FOR ALL OUR FIRST RESPONDERS. AND I ALSO INCLUDE OUR ANIMAL CARE SERVICES. I KNOW THAT THEY'RE DEALING WITH A LOT. SO, UM, SO THANKFUL THAT YOU'RE PROVIDING THOSE RESOURCES. WE APPRECIATE YOUR SUPPORT. THANK YOU, SIR. UH, THOSE ARE ALL MY QUESTIONS. ANY, UM, COMMENTS FROM COUNCILMAN ? JUST A, I, I REMEMBER, AND WE CELEBRATED WHEN YOU FINALLY HIT THE, THE I S O TARGET AND GOT THE ACCREDITATION, AND THAT WAS A REALLY BIG DEAL. YES, SIR. UM, I HAVE NO DOUBT, UH, THAT YOU GUYS ARE DOING EVERYTHING YOU NEED TO DO TO SLAM DUNK, UH, THIS ACCREDITATION PROCESS. YES, SIR. AS WELL. HOW LONG HAS THE ACCREDITATION EXISTED FOR, FOR US TO, TO, YOU KNOW, TO WORK TOWARDS? YOU KNOW WHAT, I CAN'T ANSWER THAT. AS FAR AS FOR US TO WORK FOR, UM, ACCREDITATION'S BEEN AROUND FOR A LONG TIME. THERE WERE SEVERAL DEPARTMENTS IN THE VALLEY IN PHOENIX WHERE [01:10:01] I CAME FROM THAT WERE ACCREDITED. OUR NUMBER ONE GOAL WHEN WE GOT HERE WAS TO IMPROVE OUR I S O RATING, RIGHT. WHICH WAS A THREE. AND SO AGAIN, WE DIDN'T HAVE THE FIRE COVERAGE WE NEEDED, MAYBE THE WATER SUPPLY, THE COMMUNICATIONS, ALL THOSE THINGS. SO WE HAD TO BUILD UP THAT ISO ONE TO GET THAT FIRST. AND THEN WE STARTED LOOKING AT THE ACCREDITATION. CAN WE DO THIS? AND CAN WE DO THIS IN FIVE YEARS? CAN WE MAINTAIN IT? THOSE WERE DISCUSSIONS THAT WE HAD WITH CHERYL AT THE TIME MM-HMM. AS FAR AS MAKING SURE THAT, THAT THE, THE, THE PUBLIC, OUR DEPARTMENT, OUR POLITICAL LEADERS UNDERSTAND THAT WE ARE THE BEST AND WE'RE ALWAYS STRIVING FOR THAT. SO WE STARTED LOOKING AT THIS PROBABLY REALISTICALLY MAYBE ABOUT 2014 OR SO. UH, BUT AGAIN, THE I S O RATING, GETTING THAT UP TO SPEED WAS THE MOST IMPORTANT THING. CHIEF, I KNOW THAT YOU AND YOUR TEAM ARE NOT THE, THE KIND OF PROFESSIONALS WHO REACH A GOAL AND THEN SAY, ALRIGHT, WE'RE DONE. RIGHT. SO WHAT, WHAT COMES AFTER ACCREDITATION? IS THERE, IS THERE ANOTHER GOAL? WE'RE REACHING FOR? YOU KNOW WHAT, UM, I, I'M GONNA BE REALLY HAPPY WHEN WE GO UP AND WE GET RE-ACCREDITED AGAIN. UH, BECAUSE YOU SEE A LOT OF DEPARTMENTS SAY SAN DIEGO, YEARS AGO THEY WERE ACCREDITED, THEY WERE A GOLD STANDARD BECAUSE OF BUDGET, BECAUSE OF THINGS THAT HAPPEN. THEY'RE NOT ANYMORE. THEY FALL OFF. SO OUR GOAL IS TO MAINTAIN, IF WE MAINTAIN THAT MEANS THAT WE ARE IMPROVING AND THAT WE ARE, WE'RE SHOWING THAT, UM, TO EVERYBODY INVOLVED. THANKS FOR YOUR HARD WORK CHIEF. THANK YOU. THANK YOU. COUNCILMAN PEZ. COUNCILWOMAN. THANK YOU. THANK YOU, CHIEF. AND YOU MENTIONED BUDGET. I THINK IT'S REALLY IMPORTANT AS WE LOOK AT THE, UH, I S O RATING THAT WE LOOK AT WHAT IT IS GOING TO TAKE IN THE CITY'S BUDGET TO MAINTAIN THAT. YES, MA'AM. ESPECIALLY AS, AND, AND YOU KNOW THIS, IN THE SOUTHERN SECTOR OF SAN ANTONIO, WE ARE GETTING, UM, A LOT OF THINGS THAT ARE, WERE WE ANNEXED 15 YEARS AGO THAT ARE NOW BECOMING PART OF THE CITY OF SAN ANTONIO, UH, OFFICIALLY. AND WE NEED TO BE ABLE TO SERVICE THEM. AND WE NEED TO BE ABLE TO LOOK TO THE FUTURE ABOUT HOW WE, HOW WE DO THAT, AND HOW WE BUILD. SO, UM, IF YOU COULD JUST CONTINUE TO KEEP BUDGET, UH, TOP OF MIND IN TERMS OF HOW MUCH IS, IS THE BUDGET GOING TO GROW? HOW MUCH DO WE NEED TO, UH, TAKE THAT INTO CONSIDERATION AS WE MOVE FORWARD? YES, MA'AM. AS I USED TO TELL CHERYL AND MARIA'S IN THE BUDGET OFF MY HANDS ARE SHAPED LIKE CUPS, AND IF I'M NOT ASKING FOR RESOURCES, I'M NOT DOING MY JOB. BUT I ALSO HAVE TO VALIDATE WHAT I'M ASKING FOR AND BRING CREDIBILITY, UM, TO THE ITEMS THAT WE REQUEST. YES, MA'AM. THANK YOU. ANY OTHER QUESTIONS? OKAY. UM, DO WE NEED TO MOVE THAT, WE DON'T NEED TO MOVE THAT TO COUNCIL, RIGHT? UH, NO, NO ACTION. JUST, JUST, ALRIGHT, HAVE A GREAT DAY. THANK YOU, CHIEF. APPRECIATE YOU. UM, WE'LL MOVE ON TO ITEM FOUR. SO ITEM NUMBER FOUR IS A BRIEFING FROM, UH, CHIEF MCMANUS ON THE CRIME STATISTICS FOR THE FIRST QUARTER OF THIS CALENDAR YEAR, 2023 FROM JANUARY THROUGH MARCH. UH, AND WE, UH, ARE GOING TO PROVIDE YOU WITH THAT BRIEFING AS WELL AS AN UPDATE ON THE U T SS A VIOLENT PREVENTION, UH, CRIME PLAN THAT WE COMPLETED THE FIRST 60 DAYS. AND U T SS A IS CONDUCTING, FINALIZING THAT ANALYSIS. SO CHIEF, THANK YOU, MARIA. UH, GOOD MORNING, MADAM CHAIR COUNCIL MEMBERS. SO AS YOU MIGHT EXPECT, OR AS WE MIGHT EXPECT, UH, OUR CALLS FOR SERVICE CONTINUE TO INCREASE, UH, PERIOD AFTER PERIOD. AND THIS MOST RECENT PERIOD IS NO EXCEPTION TO THAT. EMERGENCY CALLS OUTNUMBER THE NON-EMERGENCY CALLS BY AROUND, I DON'T KNOW, UH, ALMOST A HUNDRED THOUSAND IF MY MATH IS RIGHT. UM, AND I DON'T, I DON'T SEE THAT CHANGING AS OUR POPULATION CONTINUES TO INCREASE. UM, NIBRS, AS YOU MAY REMEMBER, IS THE NEW REPORTING SYSTEM UNDER U C R, UNDER F B I U C R THAT IS NOW BEING USED SINCE 2021. AND OUR NEIGHBORS CRIME COMPARISON STATISTICS, THERE'S THREE CATEGORIES. THERE'S CRIMES AGAINST PERSONS OR VIOLENT CRIMES. THERE'S CRIMES AGAINST SOCIETY, AND THERE'S CRIMES AGAINST PROPERTY. CRIMES AGAINST SOCIETY COULD BE, UH, ANIMAL CRUELTY. IT COULD BE, UH, PORNOGRAPHY, IT COULD BE DRUG OFFENSES, BUT THERE'S NO SPECIFIC VICTIM PER SE, UH, IN A CRIME AGAINST SOCIETY. AND YOU CAN SEE THE PIE CHART THERE, WHERE CRIMES AGAINST PROPERTY TAKES UP THE BULK OF, UH, OF THAT PIE CHART CRIMES AGAINST A PERSON. WE SAW A 15%, ALMOST A 16% INCREASE, A DECREASE IN CRIMES AGAINST PROPERTY. AND THAT'S PRIMARILY DUE TO THE DROP OFF OF ASSAULT OF OFFENSIVE OFFENSES, YOUR AGGRAVATED ASSAULTS. NOW LET, LET ME, LET ME, I'VE SAID THIS MANY TIMES BEFORE, AND I'LL SAY IT AGAIN, AND THERE ARE EXCEPTIONS TO THIS. [01:15:02] UM, IF YOU ARE THE VICTIM OF A VIOLENT CRIME, AGAIN, THERE ARE EXCEPTIONS TO THIS, MOST LIKELY YOU ARE ENGAGING IN HIGH RISK BEHAVIOR, YOU ARE DOING SOMETHING THAT IS ATTRIBUTING TO YOUR, UH, HIGHER RISK FACTOR OF BECOMING A VICTIM OF AN ASSAULT. UM, AND I COULD, I COULD RUN DOWN A LIST OF, OF ANY NUMBER OF CASES WHERE RISKY BEHAVIOR IS INVOLVED IN INVO, BOTH AGGRAVATED ASSAULTS AND IN MURDERS. BUT THERE ARE EXCEPTIONS. I I WANT TO EMPHASIZE THAT, UM, IF YOU ARE NOT INVOLVED IN HIGH RISK BEHAVIOR, THEN YOUR VIC, YOUR CHANCES OF BECOMING A VI A VICTIM OF A VIOLENT CRIME GO WAY DOWN. AND I'LL GIVE YOU AN EXAMPLE OF HIGH RISK BEHAVIOR IF YOU'RE RUNNING WITH A GANG, IF YOU'RE DEALING DRUGS, IF YOU'RE BUYING DRUGS, IF YOU'RE OUT CLOSING THE BARS DOWN AND YOU'VE HAD TOO MUCH TO DRINK, UH, EXAMPLE AFTER EXAMPLE CAN BE ATTRIBUTED TO THOSE, TO THOSE SPECIFIC TYPES OF, UH, OF EVENTS. UM, THE, WELL, I'LL GET TO THAT ONE ON THE NEXT, UH, NEXT COUPLE OF SLIDES. UM, SO YOUR CRIMES AGAINST PERSONS, UH, YOUR ASSAULTIVE OFFENSES, AS I MENTIONED ON THE CHART, THERE IS 16% DOWN. HOMICIDES ARE UP. UM, WE'RE LOOKING AT AN OVERALL REDUCTION OF, AGAIN, ALMOST 16%. UM, THE, UM, MARIA JUST MENTIONED IT THAT THE 60 DAY HOTSPOT TREATMENT, UM, RESULTS WILL BE, UH, BY U T S A WILL, UH, WILL BE REPORTING ON THEM, UH, UH, IN THE NEAR FUTURE HOMICIDES. SO THE, THE BULK OF OUR HOMICIDES, THE MOTIVE BEHIND IT IS DUE, ARE DUE TO ALTERCATIONS, SIMPLE ARGUMENTS, UH, ARGUMENTS AT BARS, ARGUMENTS BETWEEN FRIENDS, UH, ARGUMENTS, INNER FAMILY ARGUMENTS. UH, THEY ARE THE BULK OF OUR MOTIVES FOR HOMICIDES. AND THEN AS YOU GO DOWN THE LINE, WE GOT, UH, FAMILY, UH, FAMILY VIOLENCE, GANG RELATED THEFT, NARCOTICS, UH, OFFICER INVOLVED SHOOTINGS. AND THEN EIGHT OF THEM ARE UNKNOWN, BUT I CAN GUARANTEE YOU, EVEN THOUGH WE DON'T HAVE THEM LISTED WITH A MOTIVE BEHIND IT, I CAN GUARANTEE YOU THERE'S PROBABLY SOME THERE THAT ARE JUST SIMPLE ALTERCATIONS. AND THEN LOOKING AT THE RACE AND ETHNICITY, WE, WE SEE HISPANIC LATINO AT THE TOP OF THE CHART FOLLOWED BY WHITE, AFRICAN AMERICAN AND ASIAN. AND THEN OUR, UH, GENDER, UM, MAJORITY MALE, AND THEN A, A SMALL PERCENTAGE OF THAT FEMALE CRIME AGAINST SOCIETY. I EXPLAINED WHAT THAT WAS. THERE'S AN 8% DECREASE, UH, AND OFFENSES RELATED TO WEAPONS, LAW OFFENSES, UH, WE SEE A, A NUMBER OF, UH, OTHER DECREASES ON THERE RESULTING IN AN OVERALL 8% DECREASE. CRIMES AGAINST PROPERTY. YOU KNOW, THE MOST, WE WE'RE SEEING A, A SLIGHT WE'RE INCREASE IN PROPERTY CRIMES. THE MOST VOLUMINOUS, UM, IF THAT'S THE RIGHT WORD, UH, NUMBER OF OFFENSES IS THEFT. SIMPLE THEFT. SO IF YOU GO IN A SHOPPING IN, IN A SHOPPING MALL OR A STORE AND YOU, YOU SHOPLIFT AND A POLICE COME, THEY TAKE THAT REPORT. WELL, UM, THAT COUNTS AGAINST OUR STATS. AND THAT'S WHY THE, THE, UM, THE NUMBER OF THEFTS IS SO HIGH. HOWEVER, THE MOST SIGNIFICANT INCREASE IS FROM MOTOR VEHICLE THEFT WITH ALMOST A, UH, 60% INCREASE IN THAT CATEGORY. ROBBERIES ARE DOWN, UM, BURGLARIES ARE DOWN, ARSONS DOWN, EVERYTHING IS DOWN. BUT JUST FOR A FEW OF THOSE CATEGORIES. AND THEN CRIMES AGAINST PROPERTY, UM, THE, UM, I JUST MENTIONED THAT THE PRIMARY DRIVER OF OUR PROPERTY CRIME NUMBERS IS, UH, VEHICLE THEFT. THE, THE, UH, OPPORTUNITY FOR TO COMMIT A THEFT IS VERY, VERY HIGH. SOMEBODY'S WALKING BY YOUR HOUSE, THEY SEE A NICE, UH, UH, LAWN HERE THAT THEY WANT TO HAVE. UH, THEY'LL GO UP THERE AND TAKE IT OFF YOUR PORCH, TAKE YOUR YOUR PLANTS. AND WHEN THAT REPORT IS MADE, IT GOES AGAINST OUR STATISTICS. SO THEFT IS THE MOST FREQUENT CRIME COMMITTED IN THE, UH, PROPERTY CRIME CATEGORIES. AND THEN, UM, WE MEET REGULARLY WITH, UH, THE BUSINESS COMMUNITY AND THE RESIDENTIAL COMMUNITY TRYING TO PUT OUT PREVENTION STRATEGIES TO KNOCK THAT NUMBER DOWN. AND THEN COME JUNE OF THIS YEAR, WE WILL SEE A COMPLETE OVERHAUL OF THE WAY WE INVESTIGATE PROPERTY CRIMES. UH, A COMPLETE REORGANIZATION, A COMPLETE CHANGE IN STRATEGY, AND HOPEFULLY, UM, THAT'LL SHOW A SIGNIFICANT DECREASE IN OUR PROPERTY CRIMES NUMBERS IN THE MONTHS TO COME. AND THAT'S THE END OF MY PRESENTATION. AND OF COURSE, IF YOU HAVE QUESTIONS, I'M HAPPY TO ANSWER THEM. THANK YOU, CHIEF. UM, HOW DO YOU DISTINGUISH BETWEEN, UH, ARGUMENT RELATED [01:20:01] AND DOMESTIC FAMILY VIOLENCE? THE DOMESTIC WOULD TAKE, TAKE PRECEDENCE PRIOR. OH, PRIORITY. OKAY. SO ARGUMENT THEN WOULD BE BETWEEN FRIENDS OR COWORKERS OR WHATEVER. YES. OKAY, I GOT IT. AND THEN ON SLIDE TWO, UH, I'M SORRY, SLIDE EIGHT, UM, STOLEN PROPERTY, IT LOOKS LIKE IT'S ACTUALLY WENT DOWN, BUT IT SHOWS A POSITIVE, UH, CHANGE. IS THAT JUST A TYPO? SHOULD THERE BE A MINUS THERE? THE REASON I ASK IS BECAUSE THE OVERALL TOTAL, UM, INCREASE IS FAIRLY LOW, 3.4. SO I'M WONDERING IF WE SHOULD REDUCE IT. WELL, HE, WELL, THERE THERE'S A DIFFERENCE. SO THE DISTINCTION BETWEEN STOLEN PROPERTY AND THEFT IS IF I, IF I STEAL SOMETHING MM-HMM. AND I GIVE IT TO MY BUDDY MM-HMM. , AND HE STOPPED BY THE POLICE AND THEY RUN A SERIAL NUMBER AND FIND THAT THAT PROPERTY IS STOLEN. IT'S NOT A THEFT, IT'S STOLEN PROPERTY. POSSESSION OF STOLEN PROPERTY. YEAH. NO, I'M SORRY. I THINK I MIS MISSPOKE. UM, ON THE BOTTOM RIGHT THERE, IT SAYS STOLEN PROPERTY IN 2022. LAST QUA FIRST QUARTER, IT WAS 1 0 8, AND NOW IT'S 1 0 6. SO IT'S AC ACTUALLY A NEGATIVE. IT'S A, IT'S A NEGATIVE CHANGE. YEAH, IT WAS PROBABLY MISSING THAT, BUT THERE IT SAYS 1.9 INSTEAD OF NEGATIVE, MAYBE NEGATIVE 1.9. YEAH. THE REASON I ASK IS NOT TO POINT OUT, YOU KNOW, A TYPO, BUT IT'S BECAUSE THE, THE TOTAL 3.4, IS THAT INDICATIVE? IS THAT AN ACCURATE NUMBER OR IS CAN WE REDUCE IT BY 1.9 BECAUSE IT MIGHT BE, WE'LL COMB THROUGH THAT AGAIN AND SEE IF THAT'S, I'M JUST SAYING IT LOOKS, UM, IT LOOKS LIKE EVERYTHING ON THE HOLE IS DOWN, SO WE WANNA, YOU KNOW, THAT NUMBER. IF IT'S, IF IT'S NEGATIVE, I'D LOVE TO SEE THAT. OF COURSE. GOTCHA. BUT ON THE HOLE, ALL OF EVERYTHING IS, IS, UM, HAS DECREASED FROM FIRST QUARTER OF LAST YEAR, WE'RE SEEING A DOWNWARD TREND. YES. SO THAT'S GOOD. EXCEPT FOR, WITH THE EXCEPTION, I THINK YOU MENTIONED OF, UM, VEHICLE THEFT, MOTOR VEHICLE THEFT. UM, I KNOW A LOT OF TIMES IN SOME OF MY NEIGHBORHOODS WHEN WE SEE A MOTOR VEHICLE THEFT, IT'S, UH, PEOPLE LEFT THE KEYS IN THE CAR OR THEY LEFT IT UNLOCKED, OR, UM, AND I KNOW WE'VE DONE CAMPAIGNS IN THE PAST TO HELP TO REMIND PEOPLE, UM, WHAT THEY CAN DO TO AVOID VEHICLE THEFT. I WONDER IF THERE'S ANYTHING THAT WE'RE LOOKING AT NOW JUST TO GET WORD OUT OF HOW THEY CAN PREVENT, WELL, TWO QUESTIONS, REALLY. HOW CAN WE HELP OUR COMMUNITY TO PREVENT THEIR VEHICLE FROM BEING STOLEN? NUMBER TWO, WHAT DO YOU THINK ACCOUNTS FOR THAT INCREASE? IT'S PRETTY SIGNIFICANT. YOU KNOW, IT'S, IT'S, UH, IT'S NOT A PHENOMENON THAT'S JUST, UM, UM, PRESENT, PRESENT HERE IN SAN ANTONIO. IT'S, IT'S PRETTY MUCH ALL OVER THE STATE AND BEING SO CLOSE TO THE BORDER, A LOT OF THESE CARS GO DOWN ACROSS THE BORDER, UH, FOR SALE. UM, AND, AND I, AND I'LL BE VERY HONEST, YOU KNOW, WE HAVE A, I THINK IT'S AN 18 PERSON VEHICLE THEFT, UM, UNIT. AND UH, I'M SURE WE WILL, WHEN WE GET OUR STAFFING STUDY FROM, FROM THAT SIDE OF THE HOUSE THAT WE'LL SEE, WE NEED AN INCREASE IN THAT UNIT AS WELL. SO, OKAY. YOU KNOW, 18 FOLKS FOR A MILLION AND A HALF POPULATION. YEAH. IT'S JUST NOT ENOUGH FOR 42, 4300 IN ONE QUARTER. YEAH. I CAN SEE HOW THAT'S NOT, MAYBE NOT ENOUGH. OKAY. THOSE ARE ALL MY QUESTIONS. DID YOU HAVE SOMETHING TO ADD, MARIA? YES. UH, COUNCIL MORMAN. I JUST WANTED TO MENTION THAT ON THE STOLEN PROPERTY YEAH, IT'S JUST A TYPO. THE, THE ACTUAL INCREASE IS CORRECT, THE 3.4%. OH, IT IS CORRECT. OKAY. IT IS CORRECT. ALL RIGHT. I WAS TRYING TO REDUCE IT MORE, BUT I CAN'T. OKAY. , ANY OTHER, UH, COMMENTS OR QUESTIONS? UH, COUNCIL , UM, I THANK YOU. THANK YOU CHIEF FOR THAT PRESENTATION. UM, IT'S JUST THE FIRST QUARTER AND OUR STATS WERE, UH, DISTURBING LAST YEAR. SO I'M GLAD TO SEE THE CHANGE IN THE DECREASE. MY CONCERNS ARE THE HOMICIDE IS UP AND THEN THE KIDNAPPING ABDUCTION IS UP. 'CAUSE WE DID HAVE THE, UM, THE INCIDENCES ON THE SOUTH SIDE OF TOWN WHERE THAT GENTLEMAN WAS TRYING TO TAKE THOSE, THOSE GIRLS THAT FOUGHT, FOUGHT BACK. SO I, I THINK WE NEED TO, UH, THERE'S STILL CAUSE FOR CONCERN AND, UM, AND A NEED TO BE DILIGENT AND TO FIND OUT IF, IF THESE PEOPLE WHO ARE COMMITTING THESE CRIMES ARE BEING HELD ACCOUNTABLE FOR THEIR ACTIONS, WHICH I KNOW IS, IS ANOTHER CONVER CONVERSATION WITH ANOTHER ELECTED OFFICIAL. THE, UH, THE PERSON WHO, UH, ATTEMPTED TO KIDNAP, UH, THOSE VICTIMS DOWN THERE ON THE SOUTH SIDE, HE WAS ARRESTED THAT WEEK. YEAH. WELL, AND I'M, I, I JUST HOPE HE GOES AWAY FOR WHAT HE'S TRYING TO DO. THAT'S, THAT'S MY, MY CONCERN. WHY. YEAH. UM, THE, THE, THE OTHER TROUBLING THING, HOWEVER, IS THE, UH, THE STOLEN VEHICLES AND THE TECHNOLOGY IS CHANGING AND IT JUST SEEMS THAT, UM, THE RESIDENTS JUST CAN'T GET, GET AHEAD OF THAT. SO IS, IS THIS JUST GOING TO BE THE TREND UNTIL THE CAR MAKERS TAKE CARE OF THE, THE EASE OF THEM GETTING IN AND OUT OF THE CARS AND, AND TAKING THE CARS? OR IS THERE ANYTHING THAT WE CAN LOOK IN TERMS OF TO HELP WITH THAT? YOU KNOW, THAT IT, IT, IT'S, THAT'S A, THAT'S A GREAT QUESTION. AND, [01:25:01] UM, I, I, I, AGAIN, I THINK WE NEED TO INCREASE OUR, OUR EFFORTS BY BUILDING OUR, OUR VEHICLE THEFT UNIT UP. UH, WE TALK ABOUT, UH, CRIME ISSUES THAT ARE AFFECTING THE COMMUNITY AT ALMOST EVERY ONE OF OUR COMMUNITY MEETINGS. UM, EVEN THOUGH THE TOPIC MAY NOT BE ON THAT, BUT WE ALWAYS WIND UP TALKING ABOUT IT. UM, I THINK WHAT MIGHT WORK TODAY AND GOING FORWARD IS TO CONTINUE PUTTING OUT INFORMATION ON, UM, HOW TO PROTECT YOUR PROPERTY, INCLUDING YOUR VEHICLE. BECAUSE IT'S NOT JUST THAT THEY'RE STEALING VEHICLES, THEY'RE JUST ENTERING CARS AND TAKING STUFF FROM THE CARS. 'CAUSE IT'S, IF THE FOB IS CLOSE ENOUGH, THEY CAN GET IN OR THEY HAVE THE TECHNOLOGY TO DO THAT. SO I REMEMBER THAT. SO, YEAH, SO, UH, I THINK IT'S JUST, IT'S ONE OF THOSE THINGS WHERE WE HAVE TO KIND OF TRY AND MAKE SURE OUR RESIDENTS ARE DILIGENT, BUT, UH, IT'S, IT'S A MEANS OF TECH, UH, CATCHING UP WITH THE TECHNOLOGY. KNOW, THANK YOU FOR THE PRESENTATION. I, I AM HOPING THAT THE SUMMER GOES WELL AND WE DO NOT SEE A SECOND QUARTER, UH, SPIKE, BUT, UM, I KNOW MY RESIDENTS AND I ARE ALL PRAYING FOR THAT ALSO, SO THANK YOU. KEEP UP THE GOOD WORK. THANK YOU, CHIEF. ANY OTHER QUESTIONS? COMMENTS? UM, OKAY. COUNCILMAN BRAVO. THANK YOU FOR THIS PRESENTATION. CHIEF. UM, CAN YOU TELL ME THE, THE CRIMES AGAINST PROPERTY, THE WAY YOU HAVE IT BROKEN DOWN, IS THAT JUST THE WAY, IS THAT THE, A NATIONAL BEST PRACTICE OF HOW YOU BREAK IT DOWN? OR, AND SO WHAT, AND AND THE REASON I ASK IS, UH, WHAT I DON'T SEE ON THERE IS GUN THEFTS. AND WHEN WE HAVE SUCH A HIGH RE REPORTED RATE OF PEOPLE, YOU KNOW, DRIVING AROUND TOWN JUST SHOOTING OFF GUNS, I'M TRYING TO FIGURE OUT HOW DO WE GET GUN STOP GETTING STOLEN GUNS INTO THE WRONG PEOPLE'S HANDS. AND SO I, I'D LOVE TO SEE A LINE THERE THAT'S GUN THEFT. WELL, THAT, THAT'S NOT A CATEGORY THAT IS, UH, DELINEATED BY THE F B I. THESE ARE ALL F B I CATEGORIES. YEAH. DO, DO YOU HAVE A WAY OF BREAKING THAT OUT SO THAT WE COULD SEE THAT AND BE ABLE TO TRACK THAT? UM, I DON'T KNOW IF WE HAVE A FIELD IF WE COULD SEPARATE THAT FIELD OR NOT. OKAY. IF, IF IT'S POSSIBLE THAT, THAT IS SOMETHING I'D LIKE TO SEE. UM, YOU KNOW, UH, COUNCILWOMAN GROS MENTIONING PEOPLE, YOU KNOW, JUST GOING IN AND CHECKING, I GUESS CARS AND SEEING IF THEY COULD STEAL STUFF OUT OF 'EM. AND THAT'S WHAT I HEAR FROM A LOT OF OFFICERS IS THAT PEOPLE GO AND JUST CHECK DOORS AND SEE WHO LEFT THE CAR UNLOCKED AND THEN YEP. YOU KNOW, THEY CHECK THE GLOVE BOX, THEY CHECK THE CENTER CONSOLE AND HOPE TO FIND A GUN. UM, SO IF, IF IT'S POSSIBLE FOR US TO TRACK THAT OR HAVE A FIELD FOR THAT, I, I'D LOVE TO BE ABLE TO START TRACKING THAT. UM, I, I ALSO WOULD LOVE TO HAVE, UM, ANY KIND OF ASSISTANCE WITH TALKING POINTS ON HOW WE CAN HELP OUR, OUR RESIDENTS UNDERSTAND AND TO HELP US PUSH OUT MESSAGES ABOUT HOW TO BETTER PROTECT YOUR, YOUR VEHICLES FROM BEING STOLEN AND REDUCE THAT, UM, IF THERE'S ANY BEST PRACTICES THEY COULD BE FOLLOWING. UM, I'M ALSO INTERESTED, SO WE, THE CITY DID A STAFFING STUDY THAT'S RECOMMENDING THAT WE HIRE, UH, ANOTHER A HUNDRED OFFICERS NEXT YEAR OR BUDGET TO HIRE ANOTHER A HUNDRED OFFICERS NEXT YEAR. AND I'M WONDERING WHEN WILL WE SEE A BREAKDOWN OF WHAT THOSE, WHAT OFFICER ROLES ARE BEING RECOMMENDED? YOU JUST MENTIONED THAT WE HAVE 18 THAT WORK IN VEHICLE THEFT AND WE SHOULD HAVE MORE. WHEN, WHEN WILL WE BE ABLE TO SEE THAT KIND OF A BREAKDOWN? THE, THE STUDY WAS DONE TO DETERMINE HOW MANY MORE OFFICERS WE NEED IN PATROL, UH, TO REACH A 60 40 RATIO OF ON-CALL TIME VERSUS DISCRETIONARY TIME. SO AS FOR THIS, FOR THIS A HUNDRED, IT WOULD BE LOOKING TO PUT THEM IN PATROL. SO THAT DOESN'T INCLUDE ANY SAFE OFFICERS. THAT DOESN'T INCLUDE ANY VEHICLE THEFT CORRECT. DEPARTMENT PEOPLE. CORRECT. OKAY. THAT'S, THAT'S ILLUMINATING FOR ME. OKAY. UM, I DON'T REMEMBER MY OTHER QUESTIONS, SO I'LL PASS TO MANNY. UH, COUNCILMAN PALES. THANK YOU. UM, CHIEF, TWO THINGS. ONE WITH REGARDS TO THESE VEHICLE THEFTS. I, I KNOW THAT, UH, AND YOU KNOW, YOU AND I HAVE TALKED ABOUT IT AND SO I I I NEVER HESITATE TO MENTION IT, RIGHT. THAT MANY OF THESE VEHICLES END UP IN MEXICO. UM, YOU AND I HAVE BOTH SEEN THE PHOTOGRAPHS OF THESE VEHICLES REPURPOSED, UH, WITH ARMOR AND WITH 50 CALIBER MACHINE GUNS ON THE TOP OF 'EM. AND, UM, AND THESE ARE SAN ANTONIO PICKUP TRUCKS AND SUVS. UM, NOBODY STEALS A PRIUS TO DO THAT, BY THE WAY, BUT THEY STEAL, THEY, THEY STEAL THE, YOU KNOW, SUVS AND TRUCKS. YOU KNOW, I, I WONDER IF IT WOULD BE EFFECTIVE AS PART OF OUR, UM, YOU KNOW, SAFETY AWARENESS COMMUNICATIONS [01:30:01] TO FOLKS TO LET THEM KNOW RIGHT. THAT, YOU KNOW, WHEN YOUR CAR GETS STOLEN BECAUSE YOU DIDN'T LOCK THE DOOR RIGHT. UM, THAT YOU'RE KIND OF PLAYING A PART IN, UM, HELPING, YOU KNOW, AND MAKING IT EASY FOR THE CARTELS TO, TO DO THE BAD THINGS THAT THEY DO. RIGHT. UM, I THINK THAT'S A COMPELLING STORY, RIGHT. AND, YOU KNOW, BY, BY LOCKING YOUR CAR UP, YOU AREN'T JUST AVOIDING, OR YOU, YOU'RE NOT JUST MAKING IT DIFFICULT FOR YOUR CAR TO GET STOLEN, BUT YOU'RE ALSO, YOU KNOW, UH, NOT CONTRIBUTING TO ONE OF THE, ONE OF THE BIG HUMAN, YOU KNOW, HUMAN CRISES ACROSS THE BORDER. WHAT DO YOU THINK ABOUT THAT? WOULD YOU, WOULD YOU WELCOME THAT KIND OF CONVERSATION WITH THE PUBLIC? I'D BE HAPPY TO HAVE IT. I, YOU KNOW, AS, AS LONG AS WE'VE BEEN TALKING ABOUT THIS, UH, YOU KNOW, STOLEN VEHICLES AND HOW TO PROTECT YOUR PROPERTY, HOW TO PROTECT YOUR, YOUR, YOUR VEHICLE, YOU KNOW, WE CONTINUE TO SEE THE NUMBERS CLIMB. YEAH. AND EITHER NOBODY'S PAYING ATTENTION OR THE, THE THIEVES ARE JUST THAT, THAT TRICKY WHERE THEY'RE GOING TO BEAT ANYTHING ANYBODY DOES TO TRY AND PREVENT THAT FROM HAPPENING. RIGHT. BUT I THINK ONE OF THE THINGS THAT, THAT CONTRIBUTES TO THE HIGH RISE IN VEHICLE THEFT IS PEOPLE STEAL CARS TO COMMIT OTHER CRIMES. MM-HMM. , AND I MEAN, WE SEE IT ALL THE TIME. IF, IF, IF, IF, UM, PEOPLE WHO ARE IN, UH, A VEHICLE AND THEY PULL UP ALONGSIDE ANOTHER VEHICLE TO BREAK IN AND WE GET A TAG NUMBER, WE FIND OUT INEVITABLY THAT THAT CAR WAS STOLEN. UH, PEOPLE DOING ROBBERIES IN STOLEN CARS, THEY, THEY, THEY'LL, THEY'LL TAKE A CAR FOR A DAY, THEY'LL DO THEIR CRIMES AND THEY'LL DUMP IT SOMEWHERE. BUT THERE'S JUST A LOT OF CONTRIBUTING FACTORS THAT, THAT, UH, WHY PEOPLE ARE STEALING VEHICLES. ONE, TO TAKE 'EM DOWN INTO MEXICO AND AND SELL THEM TWO, IS TO COMMIT OTHER CRIMES. SO, YOU KNOW, WE'VE GOT, UH, THREE DIS DISTINGUISHED JOURNALISTS IN THE ROOM. UM, AND THE, UH, YOU KNOW, AND THIS IS ONE OF THOSE STORIES, RIGHT, ABOUT, YOU KNOW, THE SAN ANTONIO VEHICLES GOING TO MEXICO AND PARTICIPATING IN AND BEING PART OF THE SLAUGHTER OF MEXICAN FAMILIES AND, UM, YOU KNOW, THIS DRUG TRADE AND, UM, YOU KNOW, I, ANYWAY, I'M INVITING YOU GUYS TO GET CURIOUS ABOUT THIS AND I'M, I'D BE HAPPY TO, YOU KNOW, PUT TOGETHER A CONVERSATION SO THAT WE CAN TALK ABOUT WHERE SAN ANTONIO CARS END UP. RIGHT. BECAUSE I THINK THAT'S, THAT'S, UM, AND TO YOUR POINT, I THINK MOST PEOPLE DON'T REALLY UNDERSTAND. RIGHT. IT'S NOT, IT'S NOT ALWAYS SOMEBODY JUST TAKING A JOY RIDE. RIGHT. YOU KNOW, IT'S, IT'S ALSO, I MEAN, I THINK A LOT OF PEOPLE DON'T PAY ATTENTION BECAUSE THE ATTITUDE IS IT'S NOT GONNA HAPPEN TO ME. RIGHT. AND SO THEY JUST IGNORE THE WARNINGS. SO THE OTHER THING TOO, CHIEF, IS WITH YOUR, UM, WITH YOUR MEN AND WOMEN IN BLUE ON THE SAFE TEAMS IN PR ROAD, AND I IMAGINE THIS GOES ON IN ALL THE OTHER, UM, SUBSTATIONS WHEN WE TALK TO NEIGHBORHOODS, THEY'RE VERY GOOD ABOUT WARNING EVERYBODY THAT IF THEY DON'T HAVE ONE OF THOSE LITTLE, YOU KNOW, HIGH DEFINITION CAMERAS ON THEIR DOORBELLS, THAT THEIR HOUSE IS LESS SAFE. RIGHT. AND THE, THE RATIONALE BEING THAT CRIMINALS ARE DUMB, BUT THEY'RE NOT THAT DUMB. RIGHT. AND THEY AVOID THE HOUSES WHERE, UH, THEIR PICTURES ARE GONNA BE TAKEN. RIGHT. TO WHAT EXTENT DOES SS A P D OR OR THE CITY OFFER COUPONS OR REBATES OR, UM, YOU KNOW, HELP WITH INSTALLATION OF THESE DEVICES? I DON'T BELIEVE WE DO. OKAY. THAT'S FAIR. OKAY. YEAH. THANK YOU. NOW, DO WE, DO WE, UH, PARTNER UP WITH ANY OF THESE COMPANIES TO ACCESS THE VIDEOS? WELL, IF, IF, IF THERE'S A, IF THERE'S A, A A, AN OFFENSE THAT OCCURS WHEREVER IT MAY BE IN THE NEIGHBORHOOD, WE'RE GOING TO CANVAS THE AREA FOR VIDEOS. I MEAN, IT'S ROUTINE, PART OF THE INVESTIGATION. SO IF THERE'S A VIDEO OUT THERE, WE'LL FIND IT. BUT YOU DON'T HAVE A DIRECT RELATIONSHIP WITH, WITH THE COMPANIES THEMSELVES WHO STORE THIS IN THEIR SERVERS, WHERE YOU CAN DO A QUICK DEPLOYMENT. I MEAN, WHERE YOU CAN DO AN ASK OF LIKE, GIVE ME VIDEO FROM THESE, FROM THESE AREAS SO I CAN CATCH ONE OF THE BAD GUYS. IT, IT'S ALL DONE THROUGH A CANVAS WHEN AFTER THE CRIME, IS THERE A WAY OF, OF APPROACHING THESE COMPANY, I MEAN, HAS, IS IS THERE A PROGRAM WHERE POLICE, UM, UM, DEPARTMENTS CAN PARTNER UP WITH, WITH THESE PROVIDERS TO, TO HAVE QUICKER ACCESS? IT SEEMS LIKE. GOOD MORNING EVERYBODY. JESSE HOLLOWAY, CHIEF OF STAFF. UM, COUNCILMAN ANSWER YOUR QUESTION TO YOUR POINT, WE HAVE DONE SOME WORK WITH RING, UH, CAMERA IN THE PAST, AND SO THERE IS A PROGRAM THAT IS AVAILABLE. UM, WE CURRENTLY UTILIZE IT FOR A LOT OF HIGH PROFILE CRIMES, SO WE USE A LOT OF THAT FOR THE KIDNAPPING, UH, VIDEO, UH, FOR THE SOME HOMICIDE CASES. IT ALLOWS US TO, UM, TRACK VEHICLES AND, AND, UH, SUSPECTS. UM, WITH PROPERTY CRIMES BEING SO PREVALENT, THEY, YOU KNOW, THEY TAKE A BACKSEAT TO THE MAJOR CRIMES. BUT I THINK TO YOUR POINT, THERE'S PROBABLY A WAY AND A, AND A NEED TO WANNA EXPAND THAT MORE. I IS, I MEAN, THAT'S JUST IT, RIGHT? IS THIS, THIS A FORMAL RELATIONSHIP? IS THERE LIKE SOME SORT OF M O U IS THERE, [01:35:01] UM, AND AND WHY JUST RING? WHY NOT THE OTHERS? YES, SIR. SO WE HAVE A FORMAL, UH, ARRANGEMENT AND WE DO HAVE AN M O U, AND I THINK IT'S JUST BECAUSE OF THE FACT THAT RING KIND OF HAS THE MARKET DOMINATED. YEAH. UH, WITH THE DOORBELLS. UM, SO THERE'S SOME OTHER TECHNOLOGY, BUT MOST OF THAT IS PRIVATELY OWNED. UM, RING'S GOT THE BIGGEST NETWORK, SO I THINK THEY APPROACHED US BEEN ABOUT TWO YEARS AGO, A COUPLE YEARS AGO. AND SO WE'VE USED IT MORE AND MORE. AND AGAIN, THAT'S USED PRIMARILY THROUGH OUR MAJOR CRIMES UNIT OR IF THERE'S A, A, A LARGE VALUE OR HIGH VALUE, UH, AMOUNT OF PROPERTY TAKEN, I THINK WE HAVE THE ABILITY TO NOT JUST WORK WITH THE OWNER OF THE, OF THE PROPERTY, BUT ALL THE SURROUNDING NEIGHBORS IN THE NEIGHBORHOOD. THANK YOU VERY MUCH. THANKS, CHIEF. THOSE ARE MY QUESTIONS. THANK YOU. THANK YOU. COUNCILMAN PLA AS COUNCILMAN BRAVO. THANK YOU, CHIEF. I'M, I'M WONDERING IF WE COULD GET, I MEAN, OBVIOUSLY RIGHT NOW, RIGHT NOW, BUT IN THE FUTURE, A, A BREAKDOWN OF THAT MOTOR VEHICLE THEFT. UM, YOU MENTIONED THAT A LOT OF TIMES SOMEONE STEALS A CAR TO GO COMMIT A CRIME, AND I IMAGINE THEY MIGHT JUST ABANDON THAT VEHICLE AFTERWARD. AND SO I GUESS I'M WONDERING HOW MANY OF THESE VEHICLES ARE ACTUALLY RECOVERED? UM, AND, UH, YOU KNOW, HOW, HOW DO THESE NUMBERS COMPARE TO OUR PEER CITIES AND, UM, ALSO LIKE WHAT, YOU KNOW, HOW DOES THAT AFFECT MAYBE, UH, MOTOR, MOTOR VEHICLE INSURANCE RATES HERE? LIKE, DO WE, ARE WE HAVING HIGHER RATES OF CAR THEFT HERE AND IS THAT AFFECTING OUR MOTOR, YOU KNOW, OUR MOTOR VEHICLE INSURANCE RATES? WE, WE HAVE THAT INFORMATION ON A NUMBER OF RECOVERIES, NUMBER STOLEN, NUMBER RECOVERED. UM, WE DO HAVE THAT. SURE. I'D LOVE TO SEE THAT. AND THEN ALSO GET AN UNDERSTANDING OF HOW THAT, HOW, HOW THAT COMPARES TO OUR, TO OUR PEER CITIES. THE OTHER THING THAT STANDS OUT TO ME IS THE EXTORTION, BLACKMAIL. WE HAVE ZERO AND ZERO NOW. THOSE AREN'T FOR THE FULL YEARS. THOSE ARE JUST JANUARY THROUGH MARCH. BUT I'M WONDERING, I'M, I DON'T BELIEVE THAT NOBODY'S EXTORTING OR BLACKMAILING ANYBODY IN SAN ANTONIO. AND SO I'M WONDERING ARE THEY NOT GETTING REPORTED OR, UM, THAT, THAT'S ALWAYS A POSSIBILITY. YEAH. THAT THEY'RE NOT GETTING REPORTED. YEAH. OKAY. THANK YOU. THOSE ARE ALL MY QUESTIONS. THANK YOU, COUNCILMAN. UM, BRAVO. ANY OTHER QUESTIONS? COMMENTS? OKAY. THANK YOU CHIEF. THE TIME IS NOW 11:08 AM COMMITTEE WILL MEET AN EXECUTIVE [Executive Session At any time during the meeting, the Committee may meet in executive session for consultation with the City Attorney's Office concerning attorney client matters under Chapter 551 of the Texas Government Code.  ] SESSION FOR CONSULTATION WITH THE CITY ATTORNEY'S OFFICE CONCERNING ATTORNEY-CLIENT MATTERS UNDER CHAPTER 5 51 OF THE TEXAS GOVERNMENT CODE. THANK YOU EVERYONE FOR BEING HERE TODAY. TIME IS NOW 11:35 AM ON APRIL 18TH. UM, WE'RE BACK FROM EXECUTIVE COMMITTEE. NO, NO. OFFICIAL ACTION WAS TAKING. AND FROM THERE, OUR MEETING IS ADJOURNED. THANK YOU SO MUCH. * This transcript was created by voice-to-text technology. The transcript has not been edited for errors or omissions, it is for reference only and is not the official minutes of the meeting.