* This transcript was created by voice-to-text technology. The transcript has not been edited for errors or omissions, it is for reference only and is not the official minutes of the meeting. AND AT 2:03 PM [00:00:01] ON JUNE 22ND, 2023. WE'LL GO AHEAD AND CALL OUR SPECIAL MEETING TO ORDER. UH, MADAM CLERK, COULD YOU READ THE RULE COUNCIL MEMBER COR. COUNCIL MEMBER MCKEE RODRIGUEZ. PRESENT, COUNCIL MEMBER VILLA GRANT. HERE. COUNCIL MEMBER ROCHA GARCIA. HERE. COUNCIL MEMBER CASTILLO. HERE. COUNCIL MEMBER VEO BERDA. HERE. COUNCIL MEMBER GATO. COUNCIL MEMBER PALAI. COUNCIL MEMBER COURAGE PRESENT. COUNCIL MEMBER WHITE. HERE. MAYOR NIERENBERG. HERE. MAYOR, WE HAVE A QUORUM. ALRIGHT, [ ITEMS] TODAY WE DO HAVE ONE ITEM, UH, FOR BRIEFING. SO GET US STARTED. I'LL TURN IT OVER TO CITY MANAGER ERIC WALSH. THANK YOU, MAYOR. UM, OUR, UH, SPECIAL BRIEFING TODAY, UM, IS A, UH, PRESENTATION ON THE RESULTS OF OUR COMMUNITY SURVEY ON THE BUDGET. UM, ARGUABLY THE MOST IMPORTANT THINGS THAT, THAT THE COUNCIL DOES ON AN ANNUAL BASIS. AND ANNUALLY, WE HAVE GONE THROUGH COMMUNITY SURVEY, BUDGET SURVEY EFFORTS, UH, PRIMARILY IN-HOUSE, UH, AS I SHARED WITH THE COUNCIL IN THE, IN THE SPRINGTIME, WE TOOK A LITTLE BIT OF A DIFFERENT APPROACH. UH, THIS YEAR, UH, WE HIRED E T C INSTITUTE AND THEY'RE HERE, THEY'RE HERE TO PRESENT, UH, THE, THE RESULTS. WE HIRED THEM TO DO A STATISTICALLY VALID SURVEY OF BUDGET PRIORITIES AND NEEDS THAT THE, THAT THE COMMUNITY HAS. UM, IT GIVES US, UH, AN UNBIASED, UH, DEMOGRAPHICALLY AND GEOGRAPHICALLY REPRESENTATIVE SNAPSHOT. AND ALL THE INFORMATION THAT THE COUNCIL WILL SEE TODAY, UH, IS ON THE WEBSITE AND CAN BE TABULATED IN DIFFERENT WAYS. UM, AND CHRIS WILL TALK, CHRIS FROM E TC INSTITUTE WILL TALK A LITTLE BIT ABOUT IT DURING THE PRESENTATION. I, I WILL TELL YOU THAT, UH, AS I REVIEWED THE RESULTS, UM, THEY VALIDATE THE PRIORITIES THAT THIS COUNCIL TALKED ABOUT IN APRIL, UH, AT THE WORK SESSION, UH, AT, UH, AT THE, UH, MIDYEAR FINANCIAL REVIEW AND TRIAL BUDGET CONVERSATIONS IN MAY. THEY, UM, ARE, UH, AMAZINGLY CONSISTENT WITH THE CONVERSATIONS I'VE HAD WITH THE NEW COUNCIL MEMBERS IN TERMS OF THE THINGS THAT THEY HEARD, UH, AS THEY, UH, ENTER, UM, THEIR ROLE HERE, UH, WITH, UH, THE REST OF THE GROUP AS CITY COUNCIL MEMBERS. AND I'LL LET THEM, I'LL LET, UM, UM, ALANA AND CHRIS KIND OF GO THROUGH THE, THE, THE CATEGORIES. OBVIOUSLY THE BUDGET SURVEY IS ONE TOOL WE USE, UH, TO DEVELOP THE PROPOSED BUDGET. UH, AGAIN, A LOT OF THIS WORK HAS BEEN STARTED BY THE COUNCIL GOING BACK TO APRIL. UM, AND WE'LL, UH, WE'LL, WE'LL, WE'LL INCORPORATE THIS IN THE WORK THAT WE'LL DO THE REMAINING PART OF THE SUMMER, UH, TO PRESENT TO THE COUNCIL A PROPOSED BUDGET ON AUGUST 10TH THAT, UH, MEETS THE COUNCIL'S, UM, PRIORITIES. UM, AND YOU'LL SEE IT IS VERY CLOSELY ALIGNED WITH, UM, THE COMMUNITY'S REACTION TO THE, THE QUESTION. SO I'M GONNA TURN IT OVER TO ALANA, WHO WILL DO THE INTRO AND THEN E T C INSTITUTE AND CHRIS WILL GO THROUGH THE PRESENTATION. THANKS, ERIC. GOOD AFTERNOON, MARING COUNCIL. MY NAME IS ALANA REED. I'M THE DIRECTOR OF COMMUNICATIONS AND ENGAGEMENT, AND WE ARE VERY EXCITED TO PRESENT THE RESULTS OF OUR F Y 2024 COMMUNITY BUDGET SURVEY. AS ERIC MENTIONED, THE GOAL OF CONDUCTING A STATISTICALLY VALID SURVEY WAS TO IMPROVE THE RELIABILITY OF SURVEY RESULTS AND PROVIDE FACTUAL DATA TO SUPPORT THE NEEDS OF OUR COMMUNITY AND UPCOMING BUDGET PRIORITY INVESTMENTS. IN ADDITION TO THE STATISTICALLY VALID SURVEY COMMUNICATIONS AND ENGAGEMENT HOSTED AND OPEN-ENDED INPUT FORM ON ESSAY SPEAKUP.COM, AND WE COLLECTED PAPER COMMENT CARDS THAT ALLOWED EVERYONE TO PARTICIPATE IN PROVIDING FEEDBACK. AND THESE OPEN-ENDED QUESTIONS HAVE ALSO BEEN ANALYZED BY OUR CONSULTANT AND ARE AVAILABLE FOR YOUR REVIEW. THE STATISTICALLY VALID SURVEY AND ANALYSIS OF THE RESULTS WAS CONDUCTED BY E T C INSTITUTE AND THE CITY OF SAN ANTONIO HAS WORKED WITH THEM IN THE PAST. THEY'RE A NATIONAL SURVEY FIRM WITH LOTS AND LOTS OF EXPERIENCE IN CONDUCTING THESE TYPES OF SURVEYS, INCLUDING OUR 2022 COMMUNITY SURVEY AND THE 2021 POLICE SERVICES SURVEY. UH, SINCE E T C INSTITUTE'S FOUNDING IN 1982, THE COMPANY HAS COMPLETED RESEARCH PROJECTS FOR CLIENTS IN MORE THAN A THOUSAND CITIES AND FIF A THOUSAND CITIES AND 50 STATES. AND CHRIS, WHO'S THE C E O FOR E T C INSTITUTE, HE MAY LOOK FAMILIAR TO YOU. HE WAS HERE IN THE FALL [00:05:02] TO PRESENT THE RESULTS FROM OUR MOST RECENT COMMUNITY SURVEY. SO CHRIS IS ONE OF THE NATION'S LEADING AUTHORITIES ON DEVELOPING QUALITATIVE AND QUANTITATIVE CUSTOMER SATISFACTION RESEARCH FOR STATE AND LOCAL GOVERNMENTS. AND HE VERY RARELY STILL COMES AND GIVES THESE PRESENTATIONS. SO IT'S AN HONOR TO HAVE HIM HERE. HE HAD TO TAKE SEVERAL FLIGHTS TO GET HERE THIS MORNING, SO I'M GOING TO BRING HIM UP TO PRESENT THE RESULTS. CHRIS MAYOR, MEMBERS OF THE COUNCIL, IT'S GREAT TO BE BACK. UH, FOR THOSE OF YOU WHO ARE NEW, I'VE ACTUALLY BEEN COMING TO THE CITY FOR ABOUT 15 YEARS. UH, UH, MY LIFE'S COMMITMENT HAS BEEN TO HELP LOCAL GOVERNMENTS FIGURE OUT WAYS TO OBJECTIVELY GET INPUT FROM RESIDENTS AND INCORPORATE IT INTO THEIR DECISION MAKING PROCESS. AND SO THAT'S WHAT, HOPEFULLY TODAY'S PRESENTATION WILL HELP YOU GIVEN ALL THE TOUGH DECISIONS AND THINGS THAT WILL BE LAYING AHEAD. UH, WHAT I'M GONNA DO TONIGHT, JUST BECAUSE SOME FOLKS ARE NEW, THE OVERALL METHODOLOGY IS SIMILAR TO WHAT WE'VE DONE IN PREVIOUS YEARS, BUT I'LL SPEND JUST A LITTLE TIME ON THAT AND ALSO GO OVER THE COMPOSITION OF THE RESPONDENT SO YOU CAN FEEL COMFORTABLE WITH THE DATA. AT THE END OF THE DAY, I FEEL LIKE YOU'RE THE ONES WHO MAKE DECISIONS, AND SO IF I DON'T MAKE YOU COMFORTABLE WITH THE PROCESS AND THE RESULTS, YOU'RE PROBABLY NOT GONNA USE IT FOR DECISION MAKING. SO HOPEFULLY I CAN DO THAT BRIEFLY THIS MORNING. THEN I'M GONNA WALK THROUGH THE THINGS THAT RESIDENTS THOUGHT WERE IMPORTANT WHEN IT COMES TO THE BUDGET, GO THROUGH SOME OF THE NEEDS FOR CITY SERVICES, AND THEN ULTIMATELY LAY OUT OUR PROCESS FOR MAKING RECOMMENDATIONS. SO THAT'S KIND OF A ROADMAP OF WHERE WE'RE HEADED. I THINK MOST OF YOU KNOW, THE PURPOSE OF THIS IS REALLY TO OBJECTIVELY GET INPUT FROM RESIDENTS ABOUT BUDGET PRIORITIES, BUT ALSO TO IDENTIFY NEEDS FOR CITY SERVICES. AND BOTH AREAS OR BOTH OF THESE TYPES OF INFORMATION ARE IMPORTANT BECAUSE YOU WANT TO KNOW WHAT PEOPLE CARE ABOUT, BUT YOU ALSO WANT TO KNOW WHAT THEIR TRUE NEEDS ARE. AND SO WE USE BOTH INPUTS TO ULTIMATELY MAKE, UH, RECOMMENDATIONS AND I'LL WALK YOU THROUGH THAT PROCESS TODAY. AS FAR AS THE METHODOLOGY FOR THE SURVEY, IT WAS THE SAME PROCESS THAT WE USED A YEAR AGO. UH, WE ADMINISTERED THE SURVEY TO A RANDOM SAMPLE OF REPRESENTATIVES, UH, RESIDENTS IN EACH OF YOUR, EACH OF THE 10 COUNCIL DISTRICTS. OUR GOAL IS TO GET AT LEAST A HUNDRED FOLKS FROM EACH DISTRICT. THAT MAY NOT SEEM LIKE A LOT, BUT IF IT'S ACTUALLY SELECTED AT RANDOM AND REPRESENTATIVE OF THE DISTRICT'S DEMOGRAPHICS, IT HAS RESULTS FOR EACH DISTRICT THAT ARE STATISTICALLY VALID. CITYWIDE THE RESULTS, UH, WE HAD 1,141 PARTICIPANT PEOPLE RESPOND. THE RESULTS FOR THE CITYWIDE SURVEY ARE PLUS OR MINUS 2.9% AT THE 95% LEVEL OF CONFIDENCE. SO THAT MEANS THAT IF WE DID THE SURVEY A HUNDRED TIMES, YOU'D SEE THESE SAME RESULTS WITHIN ABOUT PLUS OR MINUS 3% OR LESS. SO IT'S VERY ACCURATE AND AGAIN, VERY COMPARABLE TO WHAT WE HAVE DONE UH, IN THE PAST. JUST TO GIVE YOU AN EXAMPLE, ONE OF THE THINGS THAT I ALWAYS LOOK AT WHEN I GET SURVEY DATA IS DOES IT REPRESENT THE COMMUNITY? SO SOME OF THE THINGS THAT WE'RE LOOKING FOR IS DO THE RACE AND ETHNICITY OF RESPONDENTS ACTUALLY MATCH UP WITH WHAT THE CENSUS ESTIMATES ARE? IF THEY DO, THERE'S A GOOD CHANCE THAT THIS IS TRULY A REPRESENTATIVE SAMPLE. AND YOU CAN SEE HERE ON THIS CHART, WE SHOW THE CENSUS ESTIMATES AND THE SURVEY RESULTS. AND PRETTY MUCH FOR EACH OF THE CATEGORIES OF RACE AND ETHNICITY THAT WERE MEASURED ON THE SURVEY, THEY ALIGN NICELY WITH THE CENSUS. UH, IN ADDITION, WE HAD GOOD REPRESENTATION FROM ALL GENDERS. UH, WE HAD GOOD REPRESENTATION FROM ALL AGE GROUPS. AND THIS IS IMPORTANT BECAUSE SERVICE NEEDS OFTEN VARY BASED ON THE AGE OF THE RESPONDENT, AND WERE PROVIDED ANALYSIS AND EVEN A DASHBOARD THAT WILL HELP YOU DRILL DOWN BASED ON THE AGE OF RESIDENTS AND WHAT THEY CONSIDER TO BE NEEDS. LAST THING, AND PERHAPS FOR EACH OF YOU IS, IS THIS REPRESENTATIVE OF YOUR DISTRICT AND THE CITY AS A WHOLE. AND YOU CAN SEE THAT WE HAD AT LEAST A HUNDRED TO 125 RESPONDENTS FROM EACH DISTRICT. SO IT'S VERY EVENLY BALANCED. ONE DISTRICT DOESN'T HAVE THREE TIMES AS MANY A RESPONDENTS AS THE OTHERS. AND WE HAD GEOGRA GEOGRAPHIC COVERAGE, UH, FROM THE ENTIRE CITY. SO FOR THIS REASON, HAVING DONE SURVEYS IN THE PAST FOR YOU, LOOKING AT THIS DATABASE, I THINK YOU CAN HAVE A LOT OF CONFIDENCE THAT THIS IS WHAT THE AVERAGE RESIDENTS THINK ABOUT THE PRIORITIES FOR BUDGETS AND THE NEEDS FOR CITY SERVICES. SO WITH THAT SAID, I'M GONNA WALK YOU THROUGH THE TWO PIECES OF OUR ANALYSIS. UH, THE FIRST PIECE THAT WE LOOK AT IN THE PRIORITY INVESTMENT RATING IS ACTUALLY WAS DEVELOPED FROM WORK I DID FOR THE UNITED STATES ARMY OVER 15 YEARS AGO. THE UNITED STATES ARMY WANTED TO FIGURE OUT HOW DO WE OBJECTIVELY DECIDE WHAT THE CAPITAL IMPROVEMENT PRIORITY SHOULD BE ON MILITARY INSTALLATIONS. AND SO FROM THAT WORK, I DEVELOPED A PROCESS THAT ASKED PEOPLE WHO LIVED ON THE MILITARY INSTALLATIONS, WHO WORKED ON THE MILITARY INSTALLATIONS OR WERE SUPPORTED BY THEM, WHAT THE PRIORITIES WERE FOR THOSE INVESTMENTS, BUT ALSO HOW WELL THEIR NEEDS FOR SERVICES AND FACILITIES WERE BEING MET. AND THROUGH THAT PROCESS, WE DEVELOPED WHAT WAS CALLED THE PRIORITY INVESTMENT RATING. THAT PROCESS AND ANALYTICS HAS NOW BEEN USED BY MORE THAN 500 LOCAL GOVERNMENTS ACROSS THE UNITED STATES, RESULTING IN BILLIONS, PERHAPS TRILLIONS OF DOLLARS OF INVESTMENT DECISIONS TO THIS DATE. AND IT RE HINGES ON TWO KEY THINGS. ONE, HOW IMPORTANT DO THE RESPONDENTS [00:10:01] THINK CERTAIN SERVICES SHOULD BE IN YOUR UPCOMING BUDGET? AND SECONDLY, WHAT ARE THE EXISTING NEEDS FOR THOSE SERVICES AND SO FORTH. SO I'M GONNA WALK YOU THROUGH THOSE TWO PIECES NEXT. SO FIRST, THE IMPORTANCE RATING. THE WAY WE DO THE IMPORTANCE RATING IS WE BASICALLY DETERMINE THE PERCENTAGE OF RESIDENTS THAT PICKED EACH SERVICE AS ONE OF THEIR TOP FOUR CHOICES FOR THE UPCOMING BUDGET PROCESS. IN OTHER WORDS, WE GAVE THEM A LIST OF 19 MAJOR CATEGORIES OF SERVICES AND WE ASKED THEM TO PICK FOUR FROM THAT LIST. AND WHAT YOU SEE HERE, AS FAR AS THE PERCENTAGE OF PEOPLE WHO PICKED THEM AS ONE OF THEIR TOP FOUR CHOICES, HOMELESS OUTREACH ENCAMPMENTS WAS AT THE TOP AT 48% AFFORDABLE HOUSING. YOU CAN SEE IT WAS NEXT AT 37% POLICE STREETS, ANIMAL CARE SERVICES ROUND OUT THE TOP FIVE. THIS DOESN'T MEAN SERVICES LIKE LIBRARIES OR GARBAGE AND RECYCLING ARE NOT IMPORTANT, BUT THE SPECIFIC QUESTION WAS HOW THEY SHOULD BE PRIORITIZED IN THE BUDGET SENSE PROCESS. HOPEFULLY THAT MAKES SENSE TO YOU. WHAT THE NEXT STEP THAT WE DO IN THIS PROCESS IS WE TAKE A LOOK AT WHAT THAT IMPORTANCE RATE. IN OTHER WORDS, WHAT ITEM HAD THE HIGHEST PERCENTAGE OF PEOPLE WHO PICKED IT AS ONE OF THEIR TOP FOUR PRIORITIES? AND WE DEVELOPED A RATIO ON A HUNDRED POINT SCALE FROM EVERY ITEM TO THE ITEM THAT HAD THE TOP RATING. SO IN OTHER WORDS, HOMELESS OUTREACH AND ENCAMPMENTS, IT GOT A HUNDRED POINTS BECAUSE IT HAD THE HIGHEST PERCENTAGE OF FOLKS WHO PICKED IT AS ONE OF THEIR TOP, UH, FOUR CHOICES. YOU WORK YOUR WAY DOWN THE LIST, YOU'LL SEE THE DOMESTIC VIOLENCE AND PREVENTION GOT 44 POINTS BECAUSE IT HAD ABOUT 44% OF WHAT THE HIGHEST RATING WAS. DOES THAT MAKE SENSE TO EVERYONE? SO THIS GIVES YOU KIND OF THE RELATIVE IMPORTANCE OF EACH SERVICE COMPARED TO THE SERVICE THAT WAS MOST IMPORTANT. SO THAT'S THE FIRST COMPONENT OF OUR RATING. SO THIS ACCOUNTS FOR 100 OF THE 200 POINTS THAT ARE AWARDED IN THIS PROCESS. THE NEXT THING THAT WE TAKE A LOOK AT IS NOT JUST WHAT PEOPLE SAY IS IMPORTANT, WE ALSO WANT TO QUANTIFY WHAT THOSE NEEDS ARE THAT ARE OUT THERE. SO IN ORDER TO DO THIS, WHAT WE DID IS WE ASKED PEOPLE HOW WELL THEIR NEEDS FOR DIFFERENT SERVICES WERE BEING MET. AND THAT'S WHAT YOU SEE ON THIS CHART. WHAT IT DOES IS IT SHOWS FOR ALL OF THE SERVICES GOING FROM LEFT TO RIGHT, THE PERCENTAGE OF RESIDENCES SAID THEY DIDN'T NEED THAT SERVICE AT ALL TO COMPLETELY MET, MOSTLY MET. AND THEN YOU CAN SEE PARTIALLY AND NOT MET. WHAT WE'RE GONNA FOCUS ON HERE, THE PERCENTAGE OF PEOPLE WHO SAID THEY WERE JUST PARTIALLY OR NOT MET. AND THAT'S GONNA BE THE THINGS YOU SEE AT THE BOTTOM WHERE STREETS AND HUB OUTREACH IN THE SIDEWALKS HAVE THE HIGHEST PERCENTAGES THERE. SO WHEN WE THEN LOOKED AT THAT PERCENTAGE, YOU'LL SEE THAT THAT'S WHAT YOU SEE REFLECTED ON HERE. 70.7% OF RESPONDENTS SAID THEIR NEEDS FOR STREETS, FOR EXAMPLE, WERE ONLY PARTIALLY OR NOT MET AT ALL. AND YOU CAN SEE HOMELESS WAS SECOND WAS 67%. IT WORKS ITS WAY DOWN TO LIBRARIES AT 17%. AGAIN, THIS GIVES YOU A SENSE FOR WHAT PORTION OF THE COMMUNITY HAVE NEEDS, UH, THAT REALLY STILL NEED TO BE ADDRESSED BY THE CITY. AND FROM THIS, WE THEN DEVELOPED THE NEEDS RATING. AND THE NEEDS RATING IS VERY SIMILAR TO THE IMPORTANCE RATING IS IT'S A HUNDRED POINTS. THE ITEM WITH THE MOST NEED GETS THE HUNDRED POINTS AND EVERYTHING ELSE GETS A PERCENTAGE OR A PORTION OF THE A HUNDRED POINTS RELATIVE TO THAT. SO THAT'S WHAT YOU SEE HERE. STREETS IS AT THE TOP OF THE LIST WITH 100 HOMELESS OUTREACH AND ENCAMPMENTS IS NEXT TO 95. AND IF YOU WORK YOUR WAY DOWN THE LIST, YOU'LL SEE OLDER ADULT SERVICES HAD ABOUT HALF THE NEED, FOR EXAMPLE, THAT STREETS HAD. SO THAT'S WHY IT HAS 52.3 POINTS. DOES THAT MAKE SENSE I GUESS FOR EVERYONE MAKING SURE PEOPLE ARE FOLLOWING? 'CAUSE THE LAST PART OF THIS PROCESS IS THE PRIORITY INVESTMENT RATING, WHICH IS AN OBJECTIVE WAY TO ULTIMATELY HELP YOU RANK THE IMPORTANCE OF THE DIFFERENT SERVICES. AND THIS IS ESSENTIALLY THE SUM OF THE IMPORTANCE RATING, PLUS THE NEEDS RATING GIVES YOU THE PRIORITY INVESTMENT RATING. AND THAT'S WHAT YOU SEE HERE SHOWN HERE. OUR DESCENDING ORDER, THE SERVICES BASED ON THE PRIORITY INVESTMENT RATING FOR THAT SERVICE. SO YOU'LL SEE HOMELESS OUTREACH AND ENCAMPMENTS HAD THE HIGHEST SCORE AT 1 95 BECAUSE IT WAS THE HIGHEST RATED WHEN IT COMES TO THE IMPORTANCE QUESTION. AND IT HAD SECOND HIGHEST, IT GOT 95 PORTS OUT OF A HUNDRED FOR THE NEEDS QUESTIONS. SO YOU'LL NOTICE THAT WE'VE ARBITRARILY SET SOME THRESHOLDS HAVING DONE THIS HUNDREDS OF TIMES BASED ON HOW THIS DATA HAS HELPED OTHER ORGANIZATIONS AND THOSE THAT ARE THE HIGHEST PRIORITY. WE TYPICALLY IDENTIFY HAVING A P I R RATING OF 1 25 OR MORE. WE IDENTIFY HIGH PRIORITIES FROM 100 TO 1 24 MEDIUM PRIORITIES AND THEN LOWER PRIORITIES. YOU CAN SEE THOSE ON THE FLOOR. AGAIN, DOESN'T MEAN SOMETHING LIKE LIBRARIES ISN'T SOMETHING YOU NEED TO FOCUS ON, BUT RIGHT NOW RESIDENTS DON'T PLACE A HIGH PRIORITY WHEN IT COMES TO THE BUDGET FOR NEXT YEAR. AND THERE ARE NOT A LOT OF UNMET NEEDS, UH, FOR, UH, LIBRARIES. SO WITH THAT SAID, OUR CONCLUSION WHERE WE ALL WRAP THIS UP IS THESE FIVE SERVICES WE'RE RECOMMENDING BE CONSIDERED AT LEAST BASED ON THE FEEDBACK FROM RESIDENTS AS YOUR TOP FIVE PRIORITIES FOR NEXT YEAR HOMELESS OUTREACH AND ENCAMPMENTS. STREETS ARE NEXT, AFFORDABLE HOUSING, ANIMAL CARE SERVICES AND POLICE SERVICES. [00:15:01] AND THEN THE NEXT FIVE BASED WE HAVE IDENTIFIED AS HIGH PRIORITIES OR SIDEWALKS, CODE ENFORCEMENTS, NUISANCE PROPERTIES, STREET LIGHTING AND DOMESTIC MAKE VIOLENT PREVENTION. SO I KNOW THAT'S A LOT TO THROW AT YOU, BUT WE TRY TO MAKE IT SIMPLE ENOUGH AND ALSO OBJECTIVELY DONE SO THAT ULTIMATELY AS YOU PRIORITIZE THINGS FOR THE BUDGET NEXT YEAR, YOU'LL HAVE A GOOD QUALITY RESIDENT INPUT AND DECISION MAKING PROCESS. SO WITH THAT, I DON'T KNOW IF THERE'S ANY QUESTIONS, BUT I'D CERTAINLY BE HAPPY TO ANSWER THEM IF THERE ARE. ALRIGHT, WELL THANK YOU VERY MUCH FOR THE PRESENTATION. AND, AND THIS IS ERIC. DID YOU WANNA ADD SOMETHING? I, I WAS JUST GONNA ADD MAYOR, I, I, FRANKLY I WANTED TO THANK THE, THE PUBLIC THAT PARTICIPATED IN THE SURVEY. ALL OF THIS INFORMATION IS ONLINE, UM, AND AVAILABLE BY DISTRICT AS WELL. UM, AND UM, AS WELL AS ALL THE COMMENTS THAT WE RECEIVED. I SPENT MONDAY, UH, READING THROUGH ALL THE COMMENTS AND, UH, REALLY ACCURATELY, UH, ALIGNED WITH A LOT OF THE CONVERSATIONS THE COUNCIL'S BEEN HAVING. UM, THERE WEREN'T ANY REAL SURPRISES HERE. UM, AND, AND THIS IS, THIS IS A GREAT TOOL FOR US TO LOOK AT AS WE CONTINUE TO DEVELOP THAT BUDGET. OH, THIS IS GREAT AND CONTINUED GOOD WORK, UH, WITH REGARD TO HOW OUR SERVICES ARE PERCEIVED BY OUR RESIDENTS. SO VERY GRATEFUL FOR, UH, ALANA AND THE TEAM, UH, PUTTING EMPHASIS ON THIS PART OF OUR BUDGET PROCESS. I THINK THIS IS THE FIRST TIME WE'VE HAD A SCIENTIFIC SURVEY TO INFORM OUR BUDGET PROCESS. SO, UM, GREAT INFORMATION MOVING FORWARD AND I THINK IT'S GONNA BE INTERESTING FOR THE PUBLIC TO START READING THROUGH IT AS WELL. I'M NOT GONNA STEAL THE THUNDER ON THE IMPORTANCE OF A SCIENTIFIC SURVEY OR WHAT GOES INTO IT. I'M GONNA TURN IT RIGHT OVER TO COUNCIL MEMBER ROCHE GARCIA. OH MY GOODNESS. I JUST HEARD THE HAIR CUT DINNER MINUTES TO FIVE, SO I'LL JUST, BUT JEFF, I'M SO EXCITED. THANK YOU. I THINK THIS WAS THE FIRST THING THAT I ASKED FOR. I'M PRETTY SURE OF YOU ALL. SO IT'S A LOT BETTER . WELL, THANK YOU. THANK YOU. THANK YOU. I DON'T KNOW HOW TO TELL YOU, I'M JUST SO, SO JAZZED. THIS WAS LIKE, THIS BINDER WAS A PRESENT TO ME, SO I'M SO EXCITED. UM, I CAN'T WAIT TO SEE THE WHOLE THING, BY THE WAY. I'M LOOKING FOR A DISTRICT SPECIFIC BREAKDOWN. I'M ALSO TRYING TO SEE, UM, ERIC SAID HE GOT A CHANCE TO LOOK AT THE COMMENTS. I'D LOVE TO SEE THE COMMENTS AS WELL. UM, UM, OF COURSE THE QUALITATIVE ASPECT OF IT IS REALLY IMPORTANT TO ME, AND THAT'S WHERE I'D FIND IT IN THE COMMENT SECTION. UM, I THINK THE OTHER THING THAT THIS DOES AND IS IT PROVES THE HIGHEST PRIORITIES FOR OUR RESIDENTS, LIKE ERIC SAID, ARE CONSISTENT WITH WHAT, UM, WE'VE BEEN TALKING ABOUT. BUT IN PARTICULAR, HOMELESSNESS, UM, STREETS, AND I KNOW COUNCILMAN MAKI RODRIGUEZ HAS BEEN, UM, PUSHING FOR, FOR, FOR STREET LIGHTS. I SEE THAT AS ONE OF THE HIGH PRIORITIES AS WELL. UM, A C S, UH, AND POLICE SERVICES. AND SO THIS CONTINUES TO BE SOME OF THE WORK THAT, UM, BY THE WAY, I FEEL MIGHT BE IMPACTED A LITTLE BIT BY, UM, AND I'M SURE YOU CAN GET ALL CAUGHT UP ON THIS, BUT THERE'S THIS, THERE'S THIS CRAZY BILL THAT MIGHT PREEMPT US FROM DOING A WHOLE LOT OF THINGS. AND SO I WAS REALLY WORRIED ABOUT THIS. THIS DOES EXACTLY, THIS PROVES EXACTLY WHAT, UM, SOME OF THESE THINGS, WHAT THAT MIGHT PREVENT US FROM DOING. SO THIS IS VERY HELPFUL. I NOTICED ON THERE YOU HAVE VISION ZERO PEDESTRIAN SAFETY, BUT THAT'S THE ONLY THING YOU HAVE ON TRANSPORTATION. UM, WAS THERE A QUESTION SPECIFICALLY ON TRANSPORTATION ON THERE, OR WAS THAT NOT A PRIORITY IN RESIDENTS MINDS? UH, WE BASICALLY LISTED THIS, THE 19 MAJOR DEPARTMENT AREAS, SO I'D PROBABLY DEFER TO A LITTLE BIT TO THE, SOME OF THE OTHER FOLKS ON STAFF. BUT THAT'S, UH, THOSE ARE THE MAJOR CATEGORIES THAT WERE BEING ASSESSED. YEAH, I MEAN, IT, IT WAS A BALANCE BECAUSE WHEN YOU START TO LIST EVERYTHING THE CITY DOES, WE, WE REALLY BASED IT OFF THE CONVERSATION THAT THE COUNCIL HAD IN APRIL AND THOSE BASIC SERVICES AND VISION ZERO WAS ONE OF THEM. SURE. WE DIDN'T, THERE WASN'T A, A GENERAL TRANSPORTATION CATEGORY. OKAY. GOT IT. AND THEN I NOTICED THAT, UM, THIRD TO LAST IS SMALL BUSINESS SUPPORT MM-HMM. , HOW DOES, UH, HOW DOES THAT COMPARE TO SOME OF OUR PREVIOUS, UH, SURVEYS AND HAVE WE SHARED THAT ALSO? OR HAS E D D SENSING THIS ALREADY AND, AND KIND OF WHAT IS THEIR TAKE ON IT? WELL, IT'S THE FIRST TIME WE'VE EVER DONE IT THIS WAY, SO, OKAY. YEAH. NO, NO, NO, NO. BUT SO I, I I THINK THE DEPARTMENTS ARE GONNA NEED TIME TO DIG INTO THAT. SURE. AGAIN, IT'S, IT DOESN'T MEAN IT'S NOT IMPORTANT MM-HMM. , IT MEANS, UM, THAT IT IS, UH, THAT NEEDS ARE BEING MET. YEP. IT'S KINDA LIKE THE LIBRARY OR THE GARBAGE SERVICES. YEAH, I SAW THAT AT THE BOTTOM. AND SO, UM, I THINK WE NEED TO SPEND SOME TIME ON UNDERSTANDING WHAT THAT, WHAT, WHAT THAT REALLY MEANS AND HOW WE APPLY IT. RIGHT. AND I THINK THAT'LL BE HELPFUL. BUT I DO THINK THAT IT DOES HELP US DEFINE OUR PRIORITIES, RIGHT? SO THIS ISN'T WHAT WE ARE TALKING ABOUT UP HERE. THIS IS WHAT OUR RESIDENTS ARE SAYING. AND SO, UM, AND TO HAVE A SCIENTIFIC PROCESS, UM, BEHIND IT IS, IS IMPERATIVE. UM, I DO, UM, ALSO WANT TO WANT TO FOCUS ON THE FACT THAT LIKE THE UNMET AND THE MET, SO THANK YOU FOR INCLUDING THAT. UM, BECAUSE, AND THERE'S ALSO A COLUMN THAT SAYS ABSOLUTELY NO NEED. LIKE, SO PEOPLE DON'T THINK THAT WE NEED TO BE IN, IN THE [00:20:01] BUSINESS OF THIS AREA. RIGHT. AND SO I'M WONDERING IF THERE'S ANY COMMENTS THAT KIND OF EXPAND ON SOME OF THAT. UM, OR, OR DO YOU, DO YOU SEE THAT TYPICAL, AND I KNOW THAT WE HAVEN'T DONE THIS BEFORE, BUT I WAS JUST THINKING LIKE IN IN, IN WHAT WE'VE GOTTEN IN THE PAST, LIKE HOW DIFFERENT IS THIS, RIGHT. FROM WHAT WE THOUGHT WE WERE GETTING TO THE SCIENTIFIC ONE. I'M JUST TRYING TO SEE, UM, HOW, HOW, HOW DIFFERENT IT IS REALLY. I, I AGREE WITH YOU. WHEN YOU LOOK AT THE OPEN-ENDED COMMENTS, THEY HELP GIVE YOU INSIGHT ON WHAT THE QUANTITATIVE DATA MEANS. AND SO I THINK FOR THE, DEPENDING ON WHAT YOU'RE SPECIFICALLY LOOKING FOR IS SPECIFICALLY IN YOUR DISTRICT, IT WILL PROBABLY GIVE YOU SOME INSIGHT JUST GOING THROUGH THOSE COMMENTS FOR YOUR DISTRICT. PERFECT. YOU KNOW, THE, AS WE'VE DONE IN THE PAST, INFRASTRUCTURE IS ALWAYS IMPORTANT. UH, PUBLIC SAFETY, I THINK WHAT, WHAT, UH, SETS THIS A LITTLE BIT APART, AND I'VE SHARED THIS WITH SOME OF THE COUNCIL MEMBERS, YOU KNOW, JUST GOING TO NEIGHBORHOOD MEETINGS OVER THE LAST SIX OR SEVEN MONTHS, EIGHT MONTHS, UH, HOMELESS ENCAMPMENT AND OUTREACH, UH, AS A HIGH PRIORITY. I MEAN, IT, IT IS, THAT'S SOMETHING THAT THIS COUNCIL'S TALKED ABOUT. MM-HMM. , I I ALSO THINK THAT IT DOESN'T NECESSARILY MEAN THAT THEY NEED IT, IT JUST MEANS THAT THEY ARE, THEIR NEEDS ARE BEING MET. MM-HMM. . UM, AND, AND THAT'S A DIFFERENT WAY OF THINKING THROUGH IT AND, AND A DIFFERENT ELEMENT THAT, THAT WE HAVEN'T INCLUDED IN THE PAST. IT'S, IT, IT DOESN'T MEAN THAT, THAT WE SHOULDN'T HAVE LIBRARIES. RIGHT. WE, WE NEED TO, WE NEED TO KEEP IT UP. SURE. 'CAUSE WE ARE MEETING PEOPLE'S NEEDS. BUT IT, IF WE CAN START A TREND AND START TO MONITOR THIS OVER TIME, UM, HOPEFULLY EFFECTUATE, UH, WHAT THOSE NEEDS ARE. WELL, I LOVE IT. AND I JUST WANNA CONCLUDE BY SAYING THAT I FEEL LIKE THE DEPARTMENTS WOULD, STRATEGIC PLANS WHO ACTUALLY FOLLOW THEM ARE THE ONES THAT HAVE THEIR, THAT ARE , OUR RESIDENTS ARE SAYING ARE MEETING THEIR NEEDS. SO THANK YOU SO MUCH. AND THAT'S IT. THANK YOU, MAYOR. THANK YOU. COUNCIL MEMBER ROCHA GARCIA, COUNCIL MEMBER VERAN. THANK YOU. I WANNA THANK YOU FOR THE PRESENTATION. I FIND THIS VERY USEFUL AS WE GO BACK INTO THE DISTRICT AND WE ASK QUESTIONS. AND WE HAVE THE TOWN HALL. SO, UH, ALANA, WHAT I WOULD LIKE IS KIND OF A ONE PAGER FOR C AND E FOR US TO PUSH OUT WITH THE LINK. UM, AND THEN I, I'M, I'M LOOKING FORWARD TO DIGGING IN SPECIFICALLY TO THE 104 RESPONDENTS AND COMMENTS OF DISTRICT THREE. UM, I'M NOT SURPRISED AT WHAT WE HAVE, BUT I'M REALLY EXCITED ABOUT HOW YOU DID HIGHEST PRIORITY, HIGH PRIORITY, MEDIUM PRIORITY. BECAUSE I THINK WHEN THE COMMUNITY LOOKS AT IT AND IN DISTRICT THREE, CODE ENFORCEMENT IS IT, IT'S A HIGH PRIORITY, BUT WHEN THEY LOOK AT THOSE HIGHEST PRIORITIES, THEY'RE GONNA BE LIKE, YEAH, THAT IS, THAT'S HIGHER THAN CODE ENFORCEMENT. SO I, I APPRECIATE IT. I, I LOOK FORWARD TO USING THIS TOOL AND KIND OF UNPACKING EVERYTHING. THE OTHER THING I WILL BE ASKING FOR, I ASK FOR MY NEIGHBORHOOD ASSOCIATION PRESIDENTS, WHICH WILL BE GETTING THIS LINK, IS FOR THEM TO SEND A LETTER IN TERMS OF SPECIFIC PROGRAMMING THAT THEY WOULD LIKE TO SEE. SO THANK YOU FOR YOUR WORK AND YOUR EFFORT, AND I THINK THIS IS A GREAT TOOL AS WE GO INTO OUR BUDGET SESSION. THANK YOU. COUNCIL MEMBER GRO, COUNCIL MEMBER CORE. ONE OF THE DEMOGRAPHICS THAT I DIDN'T SEE ON HERE WAS SOCIOECONOMIC STATUS. DID YOU, UM, ASK THAT INFORMATION BY YEAH, ACTUALLY THERE'S, IT'S, I DID PRESENT EVERYTHING. WE DO HAVE, UH, INCOME AND IT'S FAIRLY WELL DISTRIBUTED FROM LOW INCOME TO UPPER INCOME. BUT DID YOU DIVIDE OUT THE PRI, WAS THERE A THOUGHT PROCESS OF DIVIDING OUT THE PRIORITIES BASED ON SOCIOECONOMIC STATUS? YES. YOU CAN ACTUALLY GO ONLINE TO THE DASHBOARD AND THERE'S A, A, WHEN YOU GET TO THE PRIORITY INVESTMENT AREA, IF YOU GO TO THE BOTTOM, YOU CAN SEE THE PRIORITY INVESTMENTS BY INCOME. AND THERE ARE SOME INTERESTING INSIGHTS, JUST LIKE AFFORDABLE HOUSING, YOU'D EXPECT TO HAVE DIFFERENT PERCEPTIONS BASED ON PEOPLE'S INCOME. SO THAT'S STILL THERE. SO DID, WAS THAT TAKEN INTO CONSIDERATION IN TERMS OF THE PRIORITIES THOUGH, THOUGH THAT YOU PRESENTED JUST NOW? I DIDN'T. PRIORITIES RIGHT NOW WERE BASED ON THE OVERALL RESPONDENTS, BUT WE HAVE PROVIDED THE ABILITY TO BREAK IT DOWN BY DISTRICT, BY RACE, BY INCOME, BY A NUMBER OF OTHER VARIABLES. AND THAT'S REALLY AT YOUR FINGERTIPS ON THE DASHBOARD. YEAH. I WOULD LOVE TO SEE THAT, ESPECIALLY AS WE GO INTO BUDGET CYCLE, BECAUSE IT, WITH THE ECONOMIC SEGREGATION ALREADY IN DISTRICT ONE, DO WE HAVE NEIGHBORHOOD DATA TOO, BY ANY CHANCE? I WOULD SAY IT WOULD PROBABLY BE UNWISE TO BREAK IT DOWN TO THAT LEVEL, SINCE IT'S ONLY A LITTLE OVER A HUNDRED RESPONDENTS. YEAH. OKAY. WONDERFUL. YEAH, SO I MEAN, THE DATA LOOKS GREAT. IT'S ALL, ALL OF THOSE PRIORITIES IS WHAT I SAW ON THE CAMPAIGN TRAIL DOOR KNOCKING. SO I THINK Y'ALL, I LIKE THE METHODOLOGY OF DOING THE IMPORTANCE AND NEEDS, UM, BUT I WOULD LOVE TO SEE THAT SOCIOECONOMIC STATUS BREAKDOWN. THANK YOU. COUNCIL MEMBER CORA. THANK YOU. UM, NOW OVER TO COUNCIL MEMBER CASTILLO. THANK YOU, MARIN. THANK YOU FOR THE PRESENTATION. IT'S REALLY EXCITING TO SEE THIS INPUT. IT ALMOST FELT LIKE GETTING SELECTED FOR JURY DUTY. I HEARD FROM SOME OF MY TEAM MEMBERS THAT THEY RECEIVED AN EMAIL. I HEARD FROM SOME CONSTITUENTS THAT THEY'RE GETTING TARGETED FACEBOOK ADS. SO I REALLY APPRECIATED, UM, THE, THE TARGETING EFFORTS TO MAKE SURE THAT WE HAD FAIR REPRESENTATION WITH EACH DEMOGRAPHIC. UM, I, I, I'M LOOKING FORWARD TO LOOKING AT DISTRICT SPECIFIC INFORMATION. UM, BUT LOOKING AT THE [00:25:01] IMPORTANCE RATINGS FOR CITY SERVICES, I, I, THAT'S CONSISTENT WHAT I HAD BEEN HEARING FROM COMMUNITY, UH, THIS TUESDAY I WAS AT A NEIGHBORHOOD ASSOCIATION WITH, UH, OVER AT LONE STAR AND OUR SAFE OFFICER, WHO'S A ROCK STAR OFFICER AT HERNANDEZ, ALWAYS GETS INUNDATED WITH, UM, ENCAMPMENT QUESTIONS. AND WHAT ARE YOU GOING TO DO TO CLEAR OUT THIS ENCAMPMENT AND HOW ARE YOU GOING TO CONNECT THEM TO SERVICES? AND I'M STARTING TO FEEL LIKE OUR SAFE OFFICERS ARE LIKE THE CITY'S TEACHERS. LIKE THEY'RE TASKED WITH TAKING ON SO MUCH FROM MENTAL HEALTH TO HOUSING, UM, JUST SO MANY PIECES THAT THEY'RE TASKED WITH TAKING ON. UM, BUT SEEING REFLECTED HERE THAT HOUSING OUTREACH AND ENCAMPMENTS AND AFFORDABLE HOUSING ARE PRIORITIES. UH, I I THINK IT'S TELLING US THAT STORY OF HOW IT'S ALL INTERCONNECTED, RIGHT? THAT IF WE DON'T INVEST IN AFFORDABLE HOUSING, STABILIZE OUR NEIGHBORHOODS WHERE FOLKS HAVE ACCESS TO AFFORDABLE RENTS, AFFORDABLE PROPERTY TAXES, UM, THAT WE'LL SEE LESS INDIVIDUALS OUT ON THE STREETS AND IN OUR SHELTERS. RIGHT? UH, WE'VE BEEN HAVING A CONVERSATION ABOUT HOW, UM, WE'RE SEEING AN INCREASE OF UNHOUSED FAMILIES AND FAMILIES IN OUR SHELTERS. RIGHT? UM, SO JUST, IT, IT'S PRESENTING WHAT THE, THE TRACES AND THE STORIES THAT WE'VE BEEN HEARING AND I'VE BEEN HEARING FROM MY COLLEAGUES. SO, SO THANK YOU. UH, AND I WANNA THANK, UM, JEFF AND HIS TEAM AS WELL FOR THIS, THIS IS REALLY EXCITING. AND TO DR. ROGER GARCIA, WHO I'M ASSUMING, LIKE PUSHED FOR THIS 'CAUSE THIS IS, THIS IS GREAT. THANK YOU. THANK YOU. THANK YOU. COUNCIL MEMBER CASTILLO, COUNCIL MEMBER GTO. UH, THANK YOU, MAYOR. YES. THIS IS GREAT. UH, TO ECHO, UH, COUNCILWOMAN K'S COMMENTS. YEAH. I'VE BEEN BLOCK WALKING THESE PAST COUPLE OF MONTHS, AND SO I WAS EXCITED WHEN ERIC HAD PRESENTED THIS TO PREP US FOR THIS, BECAUSE THIS WAS EXACTLY WHAT I HEARD, AND IT MATCHED, UM, PRECISE, UM, PRECISELY ON KNOCKING ON, ON THOUSANDS OF DOORS. SO THANK YOU, FIRST AND FOREMOST TO THE TEAM, AND ALSO THANK YOU TO THE RESIDENTS WHO FILLED THIS OUT. UM, I DO THINK THAT THE HOMELESS OUTREACH, UM, AND ENCAMPMENTS IS A BIG PROBLEM. I ECHO COUNCILWOMAN CASTILLO'S SENTIMENT THAT THE SAFE OFFICERS ARE GETTING BOMBARDED. AND THERE'S, YOU KNOW, IT'S, UM, I FEEL THAT, YOU KNOW, PEOPLE'S TONE HAS CHANGED FROM WANTING TO, TO TREAT OUR HOMELESS WITH COMPASSION TO, TO GETTING REALLY FED UP. SO I KNOW THAT WE HAVE SOME LONG-TERM SOLUTIONS IN PLAY, BUT I DO THINK THAT WE, WE NEED TO REALLY FOCUS ON SOME SHORT-TERM SOLUTIONS, UH, BECAUSE YOU DON'T WANT AN US VERSUS THEM TYPE LINGO. AND THAT'S, THAT'S WHAT I'M HEARING AT THE DOORS AND IN NEIGHBORHOOD MEETINGS. AND ALSO TOO, UH, THE PROBLEMS WITH LOOSE AND DANGEROUS DOGS. UM, OUR LAST WEEK OF BLOCK WALKING, WE WERE CHASED DOWN BY SOME DANGEROUS DOGS. SO IT'S, IT'S A REAL THING THAT SO MANY OF OUR RESIDENTS ARE HAVING TO DEAL WITH. SO I'M, I WAS GLAD TO SEE THAT AS ONE OF THE TOP PRIORITY ITEMS. AND, UM, YOU KNOW, I'M ALSO EXCITED TO DIG INTO THE COMMENTS, AND THEN YOU MENTIONED A DASHBOARD. I'M, I'M ASSUMING WE'LL GET ACCESS TO THAT SOON. AWESOME. THANK YOU. THANK YOU. MEMBER GTO. THANK, UH, COUNCIL MEMBER KEO H MAYOR, IF I COULD JUST ADD OH, SURE. GO AHEAD, LAUREN. ANSWER COUNCILWOMAN GTO'S, UH, RESPONSE AS WELL. THE DASHBOARD IS AVAILABLE ON SA.GOV. IT'S ALSO POSTED@SASPEAKUP.COM, AND THAT IS SORTABLE BY THE VARIOUS DEMOGRAPHIC CATEGORIES, BUT WE'LL MAKE SURE THAT IT GETS TO YOUR OFFICE AS WELL. AWESOME. THANK YOU. THANK YOU. AM I UP? OKAY, COUNCIL MEMBER KEO, AM I GONNA GET THE MINUTE BACK? BECAUSE , I HAVE A LOT TO SAY. UM, THANK YOU. OF COURSE. FOR THE PRESENTATION. UH, I, I WANTED, UH, UH, COUNCILWOMAN CORD, TALKED ABOUT A DEMOGRAPHIC THAT WAS MISSING. I'M JUST MAKING SURE THAT THE QUESTION ABOUT SPECIAL NEEDS WAS IN THERE, CORRECT. SPECIAL NEEDS, I DO NOT BELIEVE, I THINK IT SHOULD BE PART OF ALL OUR ESSAYS. SPEAK UP. IT MAY, IT MAY. I DON'T, DIDN'T PUT IT IN HERE. IT MAY HAVE BEEN, I DON'T HAVE THE OKAY. IT WOULD BE IN THE SURVEY INSTRUMENT AT THE BACK. OKAY. AND WE CAN DOUBLE CHECK. CAN WE CLARIFY THAT? OKAY. I DIDN'T MAKE CHARTS FOR ANYTHING. OKAY. SO, UM, I JUST WANNA MAKE A COMMENT TOO, THAT, UH, I THINK IT'S INTERESTING THAT OUR, THE TOP ONE WAS HOMELESS EN ENCAMPMENTS AND THEN AFFORDABLE HOUSING. UH, FOUR YEARS AGO WHEN I STARTED, I DON'T THINK THAT THE PUBLIC WAS CALLING FOR AFFORDABLE HOUSING. SO THAT'S A PRETTY BIG, UM, STEP FORWARD, I THINK, FOR US AS A COMMUNITY. UM, SO, UH, I DON'T THINK I HAD ANY, UM, SPECIFIC QUESTIONS. US, OTHER THAN THE SPECIAL NEEDS, BUT I JUST WANNA MAKE A FEW COMMENTS. UM, WE'RE, AGAIN, SEATING OR, UH, SEEING A REQUEST FOR MORE STREET LIGHTING, I THINK THAT'S REALLY, UH, IMPORTANT. LIGHTING IS, IS A NECESSARY TOOL TOWARDS IMPROVING OUR PUBLIC SAFETY. AND ON THAT, I DO WANNA MENTION, UM, THESE WERE VERY SPECIFIC. I THINK WHEN WE TALK ABOUT THINGS LIKE PUBLIC SAFETY OR TRANSPORTATION HERE, WE TALK ABOUT PUBLIC SAFETY AS POLICING, LIGHTING, A C S, NUISANCE PROPERTIES, AND ALL OF THOSE ARE KIND OF ENCOMPASSED IN THERE. TRANSPORTATION AS WELL, STREETS, SIDEWALKS, PEDESTRIAN SAFETY, THAT'S ALL TRANSPORTATION. SO IT'S NOT EXACTLY, UM, THEY'RE NOT, MAYBE THE COMMUNITY DOESN'T DEFINE THESE THINGS THE WAY SOMETIMES WE, WE DO HERE. SO I THINK IT'S IMPORTANT TO KEEP THAT IN MIND. UM, ANOTHER AREA OF THE SURVEY HIGHLIGHTS, UH, DOMESTIC VIOLENCE PREVENTION. UM, WE'RE TALKING A A LOT ABOUT GETTING IN MY OFFICE ANYWAY, ABOUT GETTING WOMEN'S HEALTH INITIATIVES SPECIFICALLY GYNECOLOGICAL AND CANCER SCREENING IN AREAS OF NEED. I THINK, UNFORTUNATELY, SOMETIMES WOMEN THAT ARE, ARE NOT JUST WOMEN, PEOPLE THAT ARE DEALING WITH DOMESTIC VIOLENCE. UM, [00:30:01] THOSE WOMEN HAVE, UH, THEN, UH, MEDICAL NEEDS THAT ARE NOT ALWAYS MET. SO I THINK IN, IN A LOT OF WAYS THOSE GO TOGETHER. I WANNA ALSO HIGHLIGHT THE WORK THAT PUBLIC. I JUST THANK, UH, PUBLIC WORKS SOLID WASTE, D H S S A P D, THE MARBA FOUR 10 AREA. UM, MY, MY OFFICE HAS WORKED VERY CLOSELY WITH YOU GUYS, AND THEY'RE GOING PRETTY MUCH WEEKLY NOW TO CLEAN UP THE ENCAMPMENT BECAUSE THEY KEEP GOING BACK. AND I THINK, UH, UH, COUNCILWOMAN GOTO MADE A REALLY GOOD POINT. AND IT'S, IT SEEMS TO BE SHIFTING SOMEWHERE FROM COMPASSION TO, UM, REALLY JUST GETTING IT KIND OF AGGRESSIVE ABOUT, UH, WANTING TO, UM, DO SOMETHING ABOUT THE HOMELESS ENCAMPMENT. SO WE REALLY HAVE TO GET A HANDLE ON IT. UM, ALSO REALLY GOOD POINT, I THINK ABOUT OUR SAFE OFFICERS. UH, I LOVE THE IDEA OR THE, THE COMMENT YOU MADE ABOUT THEM, UH, BEING TEACHERS BECAUSE, UH, ON A LOT OF DIFFERENT SUBJECTS, THEY'RE ASKING OUR SAFE OFFICERS ABOUT, UH, WHAT, WHAT THE CITY DOES. AND SO THEY'RE VERY NUMBER ONE, WELL EDUCATED 'EM WHEN THE CITY DOES. AND I ALSO MAKE, TAKE THIS TIME TO CONSIDER THAT WE ADD MORE SAFE OFFICERS SPECIFICALLY TO OUR POLICING. UM, SO YOU GET BACK WITH ME ON THE SPECIAL NEEDS, UH, QUESTION. IT WAS NOT INCLUDED. IT WAS NOT INCLUDED. OKAY. THAT CONFUSES ME BECAUSE WE DID, UM, WE HAD A, WE DID A C C R A WHILE BACK TO INCLUDE SPECIAL NEEDS ON ALL OUR S A SPEAKUP SURVEYS. SO WHY WAS IT INCLUDED HERE? THAT, THAT YEAH, WE'LL TAKE CARE OF THAT NEXT YEAR. IT WAS NOT INCLUDED. THAT'S NOT REALLY CHRIS'S DEAL. THAT'S, THAT'S ON, THAT'S ON THE CITY STAFF, SO, OKAY. ALL RIGHT. WE'LL TALK ABOUT THAT THEN. OKAY. THANK YOU VERY MUCH. THANK YOU. THANK YOU, MAYOR. THANK YOU. COUNCIL MEMBER KWA HDA, COUNCIL MEMBER MCKEE ROTARY USE. THANK YOU, MAYOR. I'M, UM, THANK YOU, MAYOR. I'M VERY EXCITED TO, UH, RECEIVE THIS DATA AND TO, UM, YOU KNOW, REALLY DIVE IN. AND I, I WORRY ORIGINALLY THAT CONFIRMATION BIAS IS GONNA MESS A COUPLE, A FEW OF US UP. AND THERE'S ALSO THE POSSIBILITY THAT WE'RE ALL GONNA INTERPRET, INTERPRET THIS VERY DIFFERENTLY. AND, UH, NUMBERS LIKE THIS AND WORDS THAT ARE LIKE THIS MEAN VERY DIFFERENT THINGS TO A LOT OF PEOPLE. UH, WITH REGARD TO THE PROCESS OF THE SURVEY. I'M CURIOUS IF THE CONTRACTOR CONSIDERED, UM, DESCRIBING THE DEPTH OF RESPONSIBILITY AND MISSION OF EACH DEPARTMENT OR THE ITEM BEING RATED. FOR INSTANCE, HOW MANY OF OUR CONSTITUENTS KNOW THAT METRO HEALTH SCOPE INCLUDES THE VIOLENCE INTERRUPTER PROGRAM, UH, STANDUP SA AND THAT THEY FACILITATE OTHER ASPECTS OF CRIME, UH, AND VIOLENCE PREVENTION, AND HOW OUR SCOPES OF WORK ADVERTISED AND SHARED TO THE GENERAL POPULATION, UH, WHICH WOULD INCLUDE THESE SURVEY RESPONDERS. AND I, I UNDERSTAND THAT THE, ONE OF THE GOALS IS TO MAKE THIS A, AN ATTRACTIVE SURVEY THAT'S CONCISE AND CLEAR AND EASY TO DO AND QUICK TO DO, BUT THAT CONCERN STILL REMAINS. UH, ANOTHER CONCERN I SHARE RELATES TO THE PERCENTAGE OF PEOPLE WHO NOTED, UM, AT 5.4% THAT DOMESTIC VIOLENCE PREVENTION IS NOT NEEDED. AND, UM, I, I KNOW THAT SPECIFICALLY WITH THAT SLIDE, IT'S NOT THAT IT'S NOT NEEDED FOR THE COMMUNITY, IT'S, I MIGHT NOT UTILIZE THIS SERVICE, BUT WHEN WE'RE THINKING OF, UM, YOU KNOW, WHETHER OR NOT THESE SURVEY RESPONDENTS ARE REPRESENTATIVE OF OUR COMMUNITY, YOU KNOW, IT'S, YOU HAVE TO, WE, I KEEP IN MIND THAT WE'VE BEEN AVERAGING OVER 40,000 DO 40,000 CALLS RELATED TO FAMILY VIOLENCE PER YEAR. AND SO HOW MANY OF THESE RESPONDENTS, OR HOW MANY OF THESE RESPOND YEAH, RESPONDENTS, UM, HAVE EXPERIENCE WITH DOMESTIC VIOLENCE OR WOULD NEED A SERVICE? AND THAT KIND OF, IT JUST MAKES ME THINK ABOUT THAT. AND THE OTHER KINDS OF QUESTIONS WE COULD ASK. UM, THE DATA SHOWS, UH, HOUSES, ENCAMPMENTS AND OUTREACH HAVE THE MOST PERCEIVED NEED, AND I AGREE WITH THAT. AND I ALSO KNOW WE NEED TO ENSURE WE'RE CONNECTING, UM, THE LACK OF AFFORDABLE HOUSING, THE AMOUNT OF EVICTIONS, UH, AND WORKFORCE SECURITY TO THIS CRISIS. AND I WANT TO MAKE CLEAR TO EVERYONE, 'CAUSE I KNOW THAT WE'RE GONNA BE THINKING OF SHORT AND LONG-TERM SOLUTIONS TO, UH, TO THIS SPECIFIC NEED, BUT WE CAN'T PERCEIVE THIS RESULT TO MEAN THAT THERE IS A NEED FOR MORE ENCAMPMENT SWEEPS. I WANT THAT TO BE, I WANT THAT TO BE THE TAKEAWAY. IT IS GENERAL CONSENSUS AMONG OUTREACH AMONGST OUTREACH WORKERS, RESPONDING OFFICERS IN MY DISTRICT, AND MANY IN OUR COMMUNITY THAT SWEEPS ARE VIOLENT AND DO NOT WORK OR HELP THOSE MOST AFFECTED. AND I GET A FEELING THAT THE RESPONDENTS MAY HAVE UNDERSTOOD THIS AS, UM, AFFORDABLE HOUSING WAS RATED AS NEXT MOST IMPORTANT AND REMAINS PART OF THE HIGHEST PRIORITIES LIST, BUT THEY ALSO CO COULD HAVE POSSIBLY PERCEIVED THAT TO BE IN A PROPERTY TAX RELIEF. UM, AS NOTED, AFFORDABLE HOUSING IS RANKED SOMEWHERE IN THE MIDDLE OF OUR, OF THE, UH, FOR THE CITY SERVICE WITH THE GREATEST NEED. AND I'LL GO BACK TO THE PIECE ABOUT ABATEMENTS AND DOING MORE AND MORE. WHAT PROBLEM DOES THAT SOLVE? BUT TEMPORARILY, WHEN SOMEONE SAYS, I DON'T WANT TO LOOK AT THE SYSTEMIC, AT THE SYSTEMIC ISSUE AND THIS SYMPTOM OF OUR SOCIETY'S GREATEST ISSUES, I WANT IT TO GO AWAY. AND WHAT WE SHOULD INTERPRET THAT TO MEAN IS, I WANT THIS PROBLEM TO BE SOLVED. THERE SHOULD BE NO REASON FOR THIS PERSON TO BE ON THE STREET. THERE MAY BE VERY CYNICAL, UH, PEOPLE WHO JUST GET RID OF THEM. THEY DON'T NEED, THEY DON'T NEED SERVICES, THEY DON'T NEED HELP. THEY'VE REFUSED IT. BUT I DON'T THINK THAT SHOULD BE THE TAKEAWAY, AND I DON'T THINK THAT SHOULD BE OUR APPROACH. SO JUST KEEPING THAT IN MIND, UH, I'M ALSO GLAD TO SEE THAT A MAJORITY OF THE RESPONDENTS FEEL OUR GARBAGE AND RECYCLING SERVICES NEEDS ARE [00:35:01] BEING, UH, FULLY OR MOSTLY MET. UH, THIS COMPONENT OF OUR CITY'S RESPONSIBILITY IS THE BACKBONE OF EVERYTHING ELSE. AND AS WE'VE SEEN WITH STRIKES IN OTHER PLACES, ONCE THE SANITATION CREWS STOP WORKING, SOCIETY FALLS APART VERY QUICKLY. UM, HOWEVER, ON THE POINT OF OUR MAIN RESPONSIBILITIES, STREETS ARE STILL RATED AS THE CITY SERVICE WITH THE HIGHEST NEED. THIS MAY BE GETTING TOO INTO THE WEEDS, BUT I WONDER HOW MANY RESPONDENTS CHOSE THIS OPT OPTION BASED ON COSA STREETS, UH, OR HIGHWAYS AND ROAD MAINTAINED BY TXDOT OR OTHER ENTITIES. UH, AND I CAN LIKELY CONFIDENTLY SAY EACH OF US UNDERSTANDS HOW IMPORTANT THE STREET CONDITIONS ARE IN OUR DISTRICTS TO OUR CONSTITUENTS. BUT I ALSO WANNA MAKE THE, THE POINT THAT SOME OF THOSE ROADWAYS THAT NEED THE MOST REPAIR ARE THOSE WE SHARE WITH OTHER ENTITIES. AND SO I'D LIKE TO ENCOURAGE COUNTY AND STATE COLLABORATION IN OUR INFRASTRUCTURE AND TRANSPORTATION GOALS. I ALSO FEEL SUPPORTED BY THIS SURVEY WHEN IT RELATES TO THE NEED FOR STREET LIGHTING. UH, THE STREET LIGHTING INDEX THAT I PROPOSED A COUPLE OF YEARS AGO IS STILL IN PROCESS. AND I'M EXCITED TO SEE THIS NEED TO BE ADDRESSED, UM, AS MORE STREETLIGHTS ARE INSTALLED. AGAIN, THANK YOU FOR THE BRIEFING, AND I LOOK FORWARD TO WORKING ALONGSIDE EVERY ONE OF MY COLLEAGUES, UH, ON OUR PRIORITIES THIS BUDGET CYCLE. THANK YOU. THANK YOU. COUNCIL MEMBER MCKEE RODRIGUEZ, COUNCIL MEMBER WHITE. YES. SO, AND I APOLOGIZE IF I MISSED THIS EARLIER, BUT WE DON'T KNOW EXACTLY HOW THESE QUESTIONS WERE ASKED, RIGHT? I MEAN, YES, IT WAS VERY STRAIGHTFORWARD. THEY'RE LISTED, UH, ON THE SURVEY, SO IF YOU DID IT ONLINE OR IF YOU COMPLETED THAT PAPER. SO THE WORDS THAT ARE HERE, WHAT THE, THE, THE PEOPLE THAT RESPONDED SAW? YEAH. IF YOU LOOK AT THE VERY END OF THE REPORT, I THINK YOU HAVE ACCESS TO IT. THERE'S AN ACTUAL COPY OF THE SURVEY INSTRUMENT THERE. OKAY. SO YOU CAN TAKE A LOOK AT IT. AND SO YOU, THE SPECIFIC QUESTIONS, HOW THEY WERE POSED TO INDIVIDUALS ARE SHOWN IN THAT DOCUMENT. OKAY. ALRIGHT. SO, AND, AND I WILL REVIEW THAT. UM, BUT I THINK COUNCILMAN MCGEE RODRIGUEZ'S POINT IS WELL TAKEN THAT WE ALL MAY HAVE A LITTLE BIT OF DIFFERENT INTERPRET, UH, UNDERSTANDING OF WHAT, OF WHAT FOLKS MEANT WHEN THEY RESPONDED TO THIS. UM, BUT I DON'T HAVE MUCH NEW TO SAY. I GOTTA TELL YOU, UH, I'M NOT FAMILIAR WITH YOUR GROUP, BUT IT'S OBVIOUS, UH, THAT YOU DID GOOD, GOOD WORK HERE. UM, I APPRECIATE IT. IT VALIDATES A LOT OF, AGAIN, WHAT I HEARD OUT ON THE, ON THE CAMPAIGN TRAIL. UM, YOU KNOW, WE DO NEED TO WORK WITH OUR OTHER, UM, THE OTHER JURISDICTIONS AROUND US, THE OTHER CITIES, THE COUNTY, UM, TO GET SOME HELP ON, ON SOME OF THESE THINGS. AND SO, UH, I'M HOPEFUL THAT, THAT WE AS A COUNCIL CAN, CAN REACH OUT TO THOSE OTHER JURISDICTIONS AND, AND GET THE HELP THAT WE NEED THERE. BUT THANK YOU AGAIN FOR, UH, FOR THE WORK. THANK YOU. COUNCIL MEMBER, WHITE, COUNCIL MEMBER PIAS. THANKS. UH, GOOD WORK. UH, I, I, I'M WONDERING, 'CAUSE I NOTICE HERE ON PAGE FOUR THAT WE ADMINISTERED THE SURVEY BY WAY OF MAIL, PHONE AND ONLINE. UM, THAT'S, THAT'S GOOD. UH, WAS THERE EVER A DISCUSSION ABOUT ADMINISTERING IT IN PERSON? AND IF SO, WHAT HAPPENED? ANYBODY? WE DON'T TYPICALLY ADMINISTER SURVEYS LIKE THIS IN PERSON BECAUSE GOING OUT INTO THE FIELD CAN IMPACT, UH, AND INTRODUCE BIAS JUST THE WAY YOU CAN POTENTIALLY SELECT PEOPLE. SO THAT'S NOT SOMETHING THAT WE TYPICALLY PROPOSE WHEN YOU'RE TRYING TO MAKE SURE THAT A COMMUNITY AS LARGE AS SAN ANTONIO IS WELL REPRESENTED. THE WAY REASON, WHAT WE DO IS WE SELECT ADDRESSES FOR THE SURVEY THAT RESIDENTS LIVE IN AT RANDOM FROM ALL RESIDENTS IN THE CITY. SO THAT MEANS THAT EVERY ADDRESS HAS AN EQUAL PROBABILITY OF BEING PICKED. AND THAT'S DONE TO MAKE SURE THAT IF WE SHOW UP AT CERTAIN PLACES THAT DOESN'T BIAS US THE RESULTS. THERE'S NOTHING WRONG WITH GETTING IN-PERSON FEEDBACK THAT'S TYPICALLY MORE QUALITATIVE OR IT'LL TYPICALLY BE INFLUENCED BY WHERE YOU GO. A PROCESS LIKE THIS PRETTY MUCH MAKES EVERY RESIDENT HAVE THE SAME VOICE OR THE SAME OPPORTUNITY TO HAVE A VOICE INTO THE SURVEY RESULTS. YEAH. AND, AND I GET THAT. YEAH, THAT'S, I'M NOT SURPRISED AT YOUR ANSWER, RIGHT? YEAH. BUT MY CONCERN IS WE LIVE IN A CITY WITH A DEVASTATING AND JUST AN ASTONISHINGLY BIG DIGITAL DIVIDE. RIGHT? UM, AND SO WHEN I SEE THAT A LARGE PORTION OF THIS WAS SENT VIA EMAIL, THAT MAKES ME WONDER WHETHER OR NOT THE RESULTS WERE SKEWED. UM, OR, OR WHETHER OR NOT THE RESULTS WOULD BE DIFFERENT, RIGHT. IF FOLKS WHO HAVE A DIGITAL DIVIDE PROBLEM WOULD'VE ANSWERED. RIGHT. THAT'S GREAT. ONE OF THE REASONS WE ACTUALLY MAIL THE SURVEY. SO THE WAY IT WORKS IS EVERY HOUSEHOLD THAT'S SELECTED AT RANDOM FIRST GETS A SURVEY IN THE MAIL. THEN IF THEY DON'T RESPOND, WE THEN TEXT THEM, EMAIL THEM. WE EVEN HAVE PEOPLE WHO WE PHONE CALL. LIKE IF WE'RE STILL GETTING A DIFFICULT PARTICIPATION IN CERTAIN DISTRICTS, WE EVEN HAVE PEOPLE WHO WILL CALL THEM ON THEIR PHONE. AND THEN WE DO DIRECT SOCIAL MEDIA ADS ON INSTAGRAM AND FACEBOOK TO TRY TO MAXIMIZE PARTICIPATION IN THE SURVEY. SO WE TRY TO GO THROUGH A LOT OF EFFORTS. AND THEN IF WE STILL ARE NOT GETTING OUR TARGET, WE ACTUALLY DO A SECOND MAILING AND A POSTCARD FOR THIS SURVEY. WE DIDN'T NEED TO DO THAT [00:40:01] 'CAUSE THE RESPONSE WAS GOOD FOR THE FIRST ROUND. BUT WE TRY TO MAKE SURE THAT PEOPLE HAVE OPPORTUNITIES TO PARTICIPATE IN LOTS OF DIFFERENT WAYS. SO I, I DON'T THINK I'M AN OUTLIER. UM, WHEN I TELL YOU THAT I DO THE FOLLOWING, AND I HAVE A FEELING MAYBE THE MAJORITY OF THE PEOPLE IN THIS ROOM DO THE FOLLOWING, WHEN THEY SEE A PHONE NUMBER FROM SOMEONE THEY DON'T RECOGNIZE YOU IGNORE IT, RIGHT? I DO. AND THEN WHENEVER I SEE SOMETHING IN THE MAIL THAT LOOKS LIKE WHAT YOU'RE SENDING OUT, I TOSS IT. RIGHT? AND THEN, UM, YOU KNOW, WHENEVER, I MEAN, I, I HAVE A VERY LIMITED AMOUNT OF TIME IN MY DAY AND WHEN I SEE EMAILS THAT COME IN THAT ARE ASKING ME TO ENGAGE IN SURVEYS AND CLICK ON THIS LINK, I MEAN, I, I, I DON'T HAVE THAT THAT TIME TO BE HONEST WITH YOU. RIGHT. AND SO THAT'S WHY I THINK THERE IS VALUE IN GOING OUT AND MEETING OUR CONSTITUENTS WHERE THEY ARE. RIGHT? AND SO WHERE ARE THEY? THEY'RE AT EVENTS, THEY'RE AT CITY COUNCIL MEMBERS, TOWN HALLS, IT, UH, AND IT SEEMS TO ME LIKE THOSE ARE, UM, MOMENTS WHERE WE'VE CAPTURED PEOPLE WHO ACTUALLY ARE ENGAGED AND WANT TO BE MORE ENGAGED. RIGHT? UM, WE KNOW THAT THEY'RE AT THE MUNICIPAL COURTHOUSE. WE GET THOUSANDS OF PEOPLE A WEEK THERE. UH, WE KNOW THAT THEY'RE, UH, RECEIVING SERVICES AT DIFFERENT SERVICE WINDOWS. AND SO I, I KNOW YOU CAN'T GO BACK AND CHANGE THE WEATHER METHODOLOGY FOR THIS ONE, BUT, YOU KNOW, GOING FORWARD TO STAFF, I THINK IT IS FAIR TO ASK YOU, UM, YOU KNOW, TO COME UP WITH A PLAN FOR IN-PERSON SURVEY RESULTS. AND MAYBE WE JUST SAY, LOOK, THIS IS, THIS IS HOW IN-PERSON RESULTS, YOU KNOW, ARE DIFFERENT THAN EMAIL PHONE RESULTS. BUT I, I THINK IT'S WORTH THAT EXERCISE. RIGHT? UM, I'LL TELL YOU RIGHT NOW, I GOT A LOT OF SENIOR CITIZENS, YOU KNOW, WHO ARE TERRIFIED OF EVERY EMAIL THEY GET, UM, AND TERRIFIED OF EVERY PHONE CALL THEY GET AND DON'T UNDERSTAND QR CODES AND, UM, YOU KNOW, WHO PROBABLY WOULD NEED TO BE WALKED THROUGH SOME OF THE QUESTIONS AND THE ANSWERS. AND SO, IS THAT FAIR? IT'S ABSOLUTELY FAIR. AND THAT'S ONE OF THE REASONS WE HAVE A FAIRLY DIVERSE METHODOLOGY. YEAH. SENIORS RESPOND REALLY WELL TO MALE SURVEYS. IF WE JUST DID THIS BY MAIL, HALF THE RESPONDENTS WOULD BE OVER 65. UH, YOUNGER FOLKS WHO ARE UNDER 40 RESPOND REALLY GOOD WHEN THEY FINALLY GET THE DIRECTED SOCIAL MEDIA AD ON THEIR INSTAGRAM FEED. AND THEY'RE LIKE, THAT SOUNDS FAMILIAR. 'CAUSE I GOT, THEY GOT A TEXT, THEY GOT AN EMAIL, THEY GOT SOMETHING IN THE MAIL. SO WHAT HAPPENS IS IT'S NOT JUST ONE METHOD THAT WE'RE USING TO REACH PEOPLE. WE'RE USING ALL SORTS OF METHODS. AND SO AS A RESULT, ULTIMATELY PEOPLE RESPOND TO DIFFERENT METHODS BASED ON THEIR GENERATION. OFTENTIMES, UH, GOING OUT AND COLLECTING DATA IS VERY, CAN BE VERY DIFFICULT AND SOMETIMES CAN BE BIASED BASED ON JUST WHEN YOU GO OUT, WHERE YOU GO OUT. AND SO I DON'T WANT TO MINIMIZE THAT. 'CAUSE WE DO BIG DATA COLLECTION IN THE FIELD. LIKE WE DID VIAS ONBOARD SURVEY AND INTERVIEWED THOUSANDS OF PEOPLE FACE TO FACE WHO ARE USING VIAS, UH, SYSTEM. UH, BUT AT THE END OF THE DAY, THE PROCESS THAT WE USED HERE WAS DONE REALLY TO MAKE SURE THAT IT WAS AS REPRESENTATIVE AS POSSIBLE OF THE COMMUNITY. OKAY. I THINK, DID I RUN OUT THE SHOT CLOCK? I'LL CHIME IN. THANK YOU. I'LL CHIME IN AGAIN IN A MINUTE. THANK YOU. THANK YOU. COUNCIL MEMBER. APPLI, I THINK YOU, YOU MAY BE THE ONLY ONE LEFT, SO, UM, YOU'RE BACK ON THE CLOCK. ALL RIGHT. YEAH. YEAH. . SO THE SECOND, THE SECOND, UH, TOPIC IS, UM, THIS, THIS QUESTION OF HOMELESS OUTREACH AND ENCAMPMENTS. I, I WILL TELL YOU THAT IF YOU ASK SOMEBODY GIVE ME, YOU KNOW, YOUR PRIORITIES AND YOU SEPARATE OUT THE WORDS HOMELESS, HOMELESS ENCAMPMENTS, AND THEN HOMELESS OUTREACH, THAT'S DIFFERENT IN THE MINDS OF MY CONSTITUENTS. IT'S NOT DIFFERENT. I THINK AMONG THIS, THIS GROUP UP HERE, I THINK ALL OF US KNOW THAT TO SOLVE ENCAMPMENTS, THERE HAS TO BE AN OUTREACH COMPONENT. I DON'T THINK MY CONSTITUENTS CONNECT THOSE TWO POINTS, RIGHT? WHEN I TALK TO THEM, I GET JUST LOADS OF ANGER ABOUT ENCAMPMENTS AND THEY SAY, COUNCILMAN DO SOMETHING ABOUT THIS DAMN IT. RIGHT? AND I MEAN, I GOT SOME CRAZY IDEAS COMING FROM THEM, BUT MOST OF THEM JUST SAY, DO SOMETHING ABOUT 'EM. I DON'T WANT 'EM NEAR MY HOUSE. I DON'T WANT 'EM. RIGHT. AND, UM, AND THAT'S THE REALITY THEY'RE LIVING, RIGHT? UM, WE KNOW INTELLECTUALLY APPEAR THAT THE CO THE PROBLEM IS COMPLEX, BUT I'D LIKE TO HEAR WHETHER OR NOT SAN ANTONIANS WHO ARE ANSWERING THIS ON, YOU KNOW, WHAT, WHAT THEY FEEL ABOUT HOMELESS OUTREACH, RIGHT. VERSUS HOMELESS ENCAMPMENTS. AND BECAUSE WE BUNCH THEM TOGETHER, I DON'T KNOW RIGHT. WHAT THEY WOULD LIKE TO SEE US DO AS FAR AS PRIORITIZING FUNDING. RIGHT. SO CAN SOMEBODY TALK TO ME A LITTLE BIT ABOUT WHY WE CHOSE THE BUNCH OF THOSE TOGETHER? WELL, UH, WE ACTUALLY BROKE IT OUT. IT STARTED OUT HOMELESS AND I CHANGED IT TO OUTREACH AND ENCAMPMENT ONLY BECAUSE, YOU KNOW, A LOT OF THE CONVERSATION HAS BEEN, AND I BACK TO WHAT COUNCILMAN GTO TALKED ABOUT, UM, THAT THE, UM, THE CONVERSATION, THE 3 1 1 CALLS, UH, SAFE OFFICERS. UM, I HAD A MEETING WITH THE OUTREACH STAFF, UH, BOTH OUR STAFF AND THE AGENCY STAFF, UH, A COUPLE WEEKS AGO AND TALKED ABOUT THIS ISSUE. I THINK THE REALITY IS, IS THAT WHEN YOU LOOK AT THE COMMENTS, UH, 95% OF THEM WERE REGARDING ENCAMPMENTS. AND THAT ATTITUDE YOU'RE [00:45:01] DESCRIBING COUNCILMAN, UM, I THINK IT'S, I THINK IT'S GONNA BE INCUMBENT UPON US AS WE WORK TO DEVELOP A PROPOSED BUDGET AND A PLAN FOR NEXT YEAR, AN OPERATING PLAN. HOW DO WE TAKE THOSE OTHER THINGS INTO, INTO ACCOUNT LAST WEEK IN ADVANCE OF ANY OF US HAVING THESE RESULTS? THE, THE COUNCIL TALKED ABOUT, UH, WE PRESENTED TO THE COUNCIL LAST WEEK AT B SESSION USING, UH, ALMOST $15 MILLION IN ARPA DOLLARS TO SECURE LOW BARRIER SHELTERS THROUGH THE FALL OF 2025, BECAUSE WE'RE ALL FEELING THAT. BUT I, I DON'T KNOW IF WE HAVE, UH, I THINK IT'S GONNA BE A BALANCE. 'CAUSE WE KNOW THAT WE CAN'T LITERALLY JUST ERASE ALL THE ENCAMPMENTS, BUT WE, WE, THE EXPECTATION IS THAT WE DO SOMETHING MORE THAN WE'RE DOING RIGHT NOW. AND I THINK WE NEED A LITTLE BIT OF TIME TO, TO WORK ON THAT AND BRING YOU BACK A PLAN IN AUGUST TO START THAT WORK. I UNDERSTAND. THANK YOU SO MUCH FOR YOUR HELP, THAT THOSE ARE THE ANSWERS I WAS LOOKING FOR. THANKS. THANK YOU. COUNCIL MEMBER PLI. COUNCIL MEMBER CASTILLO. THANK YOU, MAYOR. AND I THINK IT'S IMPORTANT TO, TO, TO EXPRESS RIGHT, THAT IT'S, UH, I WOULDN'T SAY IMPOSSIBLE, BUT NEARLY IMPOSSIBLE TO ENCOMPASS EVERY QUESTION AND EVERY DEFINITION INTO A COMPREHENSIVE STUDY THAT FOLKS, UM, COMPLETE. AND I KNOW YOU MENTIONED THAT YOU DID HAVE A FAIR, UH, RESPONSE TO EACH OF THE DEMOGRAPHICS THAT YOU ALL TARGETED AND THAT YOU ALL MADE, UH, A NUMBER OF PASSES TILL YOU ALL RECEIVED THAT RESPONSE. UM, AND, AND ULTIMATELY, RIGHT, THIS JUST SERVES AS A PIECE FOR EACH OF US TO, TO SHAPE OUR PRIORITIES. AND THIS CONVERSATION REMINDS ME OF, OF A CONVERSATION THAT I HAD WITH ERIC AND MARIA WHERE I WAS EXPRESSING FRUSTRATION WITH, UM, THE BUDGET PROCESS. AND THAT AS A BODY, WE GET BRIEFINGS ON THE SHIP AND THE DOMESTIC VIOLENCE PLAN, AND SO MANY OTHER PLANS THAT WE, UH, DEBATE AND VOTE AND SAY WE'RE GOING TO IMPLEMENT. BUT THEN WHEN WE GET TO THE BUDGET SESSION, WE TOSS THOSE RECOMMENDATIONS OUT THE WINDOW, WHOLE DIFFERENT PRIORITIES. UM, BUT I THINK ULTIMATELY, RIGHT, THAT'S OUR RESPONSIBILITY TO TAKE, UH, THE INPUT FROM OUR CONSTITUENTS, THIS DATA, AND, YOU KNOW, OUR CONSTITUENTS LOOK TO US TO LEAD AND MAKE THOSE DECISIONS ON WHAT THOSE INTERPRETATIONS ARE. UM, BUT THANK YOU TO YOU AND YOUR TEAM AND, UH, THANK YOU MARTIN. MAYOR AND MAYOR. I MIGHT JUST COMMENT ON, THERE'S A LOT OF OTHER SOURCES OF INFORMATION THAT YOU HAVE, NOT JUST THIS SURVEY. THE SURVEY WE DID LAST YEAR WAS MUCH MORE COMPREHENSIVE IN DEPTH ON SPECIFIC SERVICES. I THINK ULTIMATELY THIS ONE WAS REALLY TO HELP YOU IDENTIFY THE BIG ROCKS, YOU KNOW, WHAT ARE THE BIG OVERALL PRIORITIES SO THAT WAY YOU CAN PERHAPS COME TO CONSENSUS THERE AND THEN WORK WHAT SHOULD BE DONE TO ADDRESS THAT ISSUE, WHICH YOU MAY HAVE DIFFERENT VIEWS ON, BUT AT LEAST THIS LETS YOU KNOW THAT HOMELESS ISSUE IS A BIG ISSUE IN THE COMMUNITY, HOW YOU ADDRESS IT. THIS SURVEY DOESN'T NECESSARILY TELL YOU THAT ANSWER, BUT AT LEAST IT LETS YOU KNOW THAT IT HAS A VERY HIGH PRIORITY AND A NEED FOR PEOPLE IN THE COMMUNITY. THANK YOU. COUNCIL MEMBER CASTILLO. COUNCIL MEMBER CORR, JUST REAL QUICK, THE OTHER ONE THAT I SAW THAT WAS PRETTY LOW THAT I WAS KIND OF SHOCKED BY WAS YOUTH SERVICES, BECAUSE IT DID COME UP A LOT FOR, ESPECIALLY FOR SINGLE MOMS WHEN I WAS TALKING TO IN THE DISTRICT. SO I DON'T KNOW IF WE HAVE A WAY TO LOOK AT THAT AND, UM, MAKE SURE WE DON'T FORGET ABOUT THAT WHEN WE'RE LOOKING AT THE BUDGET. THANK YOU. COUNCIL MEMBER COR, AND I'LL JUST SAY, COUNCIL MEMBER CASTILLO TOOK THE WORDS RIGHT OUTTA MY MOUTH. I MEAN, I, I REALLY APPRECIATED A DISCUSSION OVER HERE THAT WAS HAPPENING EARLIER, UH, AND HOW THE, THE MARK ON AFFORDABLE HOUSING IS A LOT DIFFERENT THAN WHAT WE SAW WHEN WE STARTED THE EFFORT IN AFFORDABLE HOUSING. YOU KNOW, AND THE ENCAMPMENT ISSUE IS CHALLENGING ONLY BECAUSE EVEN FOR FOLKS WHO WANT US TO JUST PUT IT OUTTA SIGHT, IF WE DID THAT, THEY WOULD, THEY WOULD BE SOMEWHERE ELSE. AND SO WE WERE JUST MOVING THE PROBLEM. THE, THE ISSUE HAS BEEN WE NEED TO BUILD CAPACITY WHEN THE HOMELESS RESPONSE SYSTEM AND IS, THAT'S EXACTLY WHAT WE HAVE BEEN DOING. AND, AND WE CALLED FOR LAST WEEK, UH, WITH THE LOW BARRIER SHELTER. I DID ALSO APPRECIATE, UH, WHAT, UM, COUNCIL MEMBER GATO WAS SAYING, YOU KNOW, ON THE ENCAMPMENT ISSUE ITSELF, WE DO HAVE TO WALK A FINE LINE BECAUSE WE WANT ALL, THESE ARE PUBLIC INVESTMENTS AND, AND YOU KNOW, IN THE CASE OF THE HOUSING BOND, THAT'S A PUBLIC VOTE. SO WE NEED TO MAKE SURE THAT WE BRING THE PUBLIC ALONG AND THERE IS A HEALTHY DEGREE OF, OF FOLLOWING ALONG WITH WHAT THE PUBLIC'S PRIORITIES ARE THROUGH THIS. BUT CLEARLY THROUGH THAT ISSUE OF AFFORDABLE HOUSING, THERE'S QUITE A BIT OF LEADING THAT THE CITY COUNCIL IS DOING ON ISSUES THAT ARE IMPORTANT. THAT MIGHT NOT BE ON PEOPLE'S RADARS AT THE MOMENT, BUT WE KNOW OUR BREWING UNDER THE SURFACE. SO, YOU KNOW, I I, I DO APPRECIATE THIS IS A VERY IMPORTANT TOOL. IT'S ALMOST DIAGNOSTIC FOR US IN OUR BUDGET PROCESS, BUT THERE'S A LOT OF OTHER INPUTS TO HOW WE PUT THE BUDGET TOGETHER THAT WE HAVE TO CONTINUE TO UTILIZE. AND, YOU KNOW, AGAIN, LEAD WITH COMPASSION. UH, AT THE SAME TIME WE ARE, WE'RE DOING THE WORK THAT, THAT OUR, OUR COMMUNITIES EXPECT TO BE DONE. BUT CLEARLY THIS IS A MUCH MORE PRECISE TOOL NOW THAT WE'VE, UH, HAVE USED IT FOR THE FIRST TIME AND WE'LL CONTINUE TO GET BETTER AS WE MOVE ALONG. UM, WITH THAT, I DON'T SEE ANY ADDITIONAL COMMENTS. MAYOR, CAN I JUST SAY ONE, FINALLY, REMEMBER WHEN I WAS HERE LAST TIME, SOME FOLKS WEREN'T HERE YET. IT WAS CELEBRATION DAY. I WANNA REMIND YOU THAT YOUR CITY IS ONE OF THE BEST PERFORMING CITIES IN THE COUNTRY, NOT JUST BIG CITIES, ALL CITIES. WHEN I LOOK AT YOUR DATA [00:50:01] FROM YOUR SATISFACTION SURVEY WE DID LAST YEAR, YOUR RATINGS ARE AMONG THE VERY BEST YOU'RE TO BE CONGRATULATED FOR THAT. AND ALSO, I THINK JUST HERE, THE, THE DISCUSSION THAT WENT ON TODAY, I CAN SEE HOW WELL THIS CITY USES INPUT AND ALSO HOW YOU COLLABORATE WITH ONE ANOTHER TO MAKE DECISIONS. THAT'S WHY YOU GET TO BE SUCH A GREAT CITY. BUT ANYWAY, THANK YOU. IT'S GREAT TO BE BACK AND HOPEFULLY THIS WILL BE OF USE. THANK YOU, CHRIS, TO YOUR FUTURE. AND I DON'T WANNA CORRECT YOU, BUT I THINK LAST YEAR YOU SAID WE WERE, WE WERE THE BEST. YEAH, , I, I HAVEN'T CHECKED THE NUMBER TODAY, SO I THINK HE DID MARRY, HE DID . NO, WE APPRECIATE THAT. WE'LL WANNA RETAIN THAT TITLE TOO. SO APPRECIATE YOUR WORK AND, UH, AGAIN, A GREAT DISCUSSION ON THE DIOCESE TODAY. THANK YOU VERY MUCH FOR MAKING THE TRIP. AND TO ALANA, LAURA, UH, JEFF, THE ENTIRE C E TEAM, THANKS FOR MUCH FOR, FOR THIS. WE'RE GONNA MAKE YOU GREAT USE OUT OF IT. ALL RIGHT, UM, THAT'S IT FOR US. TIME IS 2:54 PM ON JUNE 22ND, 2023, AND OUR SPECIAL SESSION IS NOW ADJOURNED. * This transcript was created by voice-to-text technology. The transcript has not been edited for errors or omissions, it is for reference only and is not the official minutes of the meeting.