* This transcript was created by voice-to-text technology. The transcript has not been edited for errors or omissions, it is for reference only and is not the official minutes of the meeting.
          [00:01:13]
          ANTONIO. 
          [
PROCEDURAL
 ]
ALL RIGHT. 
          GOOD MORNING EVERYONE. 
          WELCOME TO OUR CITY COUNCIL A SESSION. 
          THE TIME IS 9:05 AM ON THE 17TH DAY OF AUGUST, 2023. 
          WE'LL CALL OUR MEETING TO ORDER. 
          MADAM CLERK, COULD YOU READ THE ROLE COUNCIL MEMBER COR? COUNCIL MEMBER MCKEE RODRIGUEZ. 
          COUNCIL MEMBER VRAN HERE. 
          COUNCIL MEMBER ROCHA GARCIA. 
          HERE. 
          COUNCIL MEMBER CASTILLO. 
          HERE. 
          COUNCIL MEMBER GA HOWA. 
          HERE. 
          COUNCIL MEMBER ALTE GATO. 
          HERE. 
          COUNCIL MEMBER PALAI. 
          HERE. 
          COUNCIL MEMBER COURAGE PRESENT. 
          COUNCIL MEMBER WHITE. 
          HERE. 
          MAYOR NIERENBERG. 
          HERE. 
          MAYOR, WE HAVE A QUORUM. 
          ALRIGHT, GOOD MORNING EVERYBODY. 
          WELCOME TO OUR CITY COUNCIL SESSION. 
          UH, AS YOU CAN SEE, WE HAVE A NUMBER OF GUESTS IN THE AUDIENCE TODAY. 
          UH, WE WILL RECOGNIZE THEM SHORTLY, UH, BUT IT'S MY GREAT PLEASURE TO GET US STARTED, UH, BY INTRODUCING A FRIEND OF SAN ANTONIO. 
          REVEREND JAMES P. EMERSON IS THE PASTOR OF ST. 
          PAUL UNITED METHODIST CHURCH, THE OLDEST AFRICAN AMERICAN CONGREGATION IN SAN ANTONIO, TEXAS. 
          REVEREND EMERSON HAS SERVED UNITED METHODIST CHURCHES IN POINT COMFORT LOLITA AUSTIN, CORPUS CHRISTI, ATLANTA, GEORGIA, AND OF COURSE HERE AT HOME. 
          HE RECEIVED HIS BACHELOR OF SCIENCE DEGREE IN MARKETING AND SOCIOLOGY FROM THE UNIVERSITY OF TENNESSEE AT CHATTANOOGA. 
          AND REVEREND ANDERSON RECEIVED HIS CALLING INTO MINISTRY IN 1986 AND ACADEMIC PREPARATION FOR THE MINISTRY HERE IN A MASTER OF DIVINITY DEGREE FROM GAMMON THEOLOGICAL SEMINARY IN THE RENOWNED INTERDENOMINATIONAL THEOLOGICAL CENTER OF ATLANTA, GEORGIA. 
          IN ADDITION TO SERVING AS CONGREGATION, PASTOR EMERSON FULFILLS HIS PASSION FOR MINISTRY BY WORKING ON CIVIC AND DENOMINATIONAL PROJECTS. 
          HE SERVES IN VARIOUS LEADERSHIP CAPACITIES AND THE CONFERENCE BOARDS OF ORDAINED MINISTRY RESIDENTS IN MINISTRY, BLACK METHODIST CHURCH FOR RENEWAL AND STRENGTHENING THE BLACK CHURCH FOR THE 21ST CENTURY. 
          HE'S A MEMBER OF CLASS 13 OF MASTER LEADERSHIP PROGRAM OF GREATER SAN ANTONIO, AND HIS PAST SERVICE INCLUDES CALHOUN COUNTY, UNITED WAY, CALHOUN COUNTY MINISTERIAL ALLIANCE, SOUTH TEXAS, COUNCIL OF BOY SCOUTS OF AMERICA, ALONG WITH SEVERAL OTHER BOARDS AND COMMISSIONS, HE SERVES AS A MENTOR, ADVISOR AND SPIRITUAL LEADER, AND HE IS ALSO A CHAMPION DANCER. 
          WELCOME REVEREND ANDERSON. 
          GOOD MORNING, SHALL WE PRAY. 
          OH, GOD, YOU HAVE ORDERED THIS WONDERFUL WORLD AND YOU KNOW, ALL THINGS ON EARTH AS THIS CITY OF SAN ANTONIO COUNCIL CONVENES TODAY. 
          BLESS THIS DAY AND THE WORK AND THE TASKS AT HAND. 
          GIVE TO THEM THE FAITH TO ADDRESS THE CHALLENGING ISSUES WITH WISDOM IN TIMES OF DISPUTE. 
          GIVE THEM CONSENSUS FOR THE GOOD OF ALL. 
          GIVE THEM AUDACITY OF HEART AND MIND TO VISION, FREEDOM, AND ACCESS FOR ALL. 
          WE PRAY FOR EACH OF THESE CITY COUNCIL PERSONS BY NAME THIS MORNING, AND FOR THE MAYOR OF THE CITY, IN THEIR TIMES OF IMPERFECTION, WE ASK, SO GOD, THAT YOU WOULD FILL THEM WITH YOUR HOLY SPIRIT. 
          MAY THEY BRING EQUITY AND HUMAN DIGNITY TO THE CITY WITH HEALTH, EDUCATION, AND COMMERCE FOR ALL WE PRAY IN THIS TIME OF BUDGETING, THAT YOU WILL GIVE THEM TRUST AMONG THE DISTRICTS TO DO THOSE THINGS WHICH BRINGS TO EACH IN THIS CITY PROSPERITY. 
          WE PRAY FOR ALL OF OUR ELECTED OFFICIALS, SERVANT LEADERS, AND THE POPULACE OF THIS GREAT CITY. 
          AND WE OFFER THIS DAY TO YOU. 
          OH GOD, IN 
          [00:05:01]
YOUR HOLY NAME WE PRAY. 
          AMEN. 
          THANK YOU REVEREND EMERSON. 
          ALRIGHT, WE HEAR Y'ALL . 
          UM, WE'RE GONNA GO AHEAD AND START IT WITH OUR FIRST ORDER OF BUSINESS, WHICH IS THE APPROVAL OF THE CITY COUNCIL MEETING MINUTES OF AUGUST, SECOND AND THIRD, 2023. 
          I'LL ENTERTAIN A MOTION FOR THOSE. 
          SO MOVED. 
          OKAY, THERE'S A MOTION AND A SECOND FOR APPROVAL OF THE AUGUST 2ND AND THIRD MEETING MINUTES OF THE CITY COUNCIL. 
          IS THERE ANY DISCUSSION? HEARING NONE, PLEASE VOTE. 
          MOTION CARRIES. 
          UM, 
          [CONSENT AGENDA
 ]
NEXT WE DO HAVE A CONSENT AGENDA, UH, JUST FOR, UH, THE BENEFIT OF MY COLLEAGUES. 
          WE'RE GONNA TAKE ITEM FOUR. 
          UH, LAST, THAT'S OUR BUDGET WORK SESSION ITEMS, UH, WE HAVE A FULL CONSENT AGENDA. 
          NO ITEMS ARE LISTED FOR INDIVIDUAL CONSIDERATION, SO I'LL ASK NOW IF THERE ARE ANY TO BE PULLED FOR INDIVIDUAL CONSIDERATION AND TO NOTE, UH, ITEMS 24 AND 25 HAVE BEEN WITHDRAWN BY THE APPLICANT AND WILL NOT BE HEARD TODAY. 
          SO ANY ITEMS TO PULL FOR INDIVIDUAL CONSIDERATION? 22. 
          ITEM 22. 
          ANY OTHERS? OKAY, IF THERE ARE NONE, I'LL ENTERTAIN A MOTION FOR THE BALANCE OF THE CONSENT AGENDA. 
          THERE'S A MOTION AND A SECOND FOR THE BALANCE OF THE CONSENT AGENDA. 
          ALL ITEMS SAVED FOR FIVE AND 22. 
          IS THERE ANY DISCUSSION, HIGHLIGHT OF THE CONSENT AGENDA? I DON'T HAVE A, UM, QUEUE UP, SO JUST SIGNAL ME IF YOU'D LIKE TO SPEAK. 
          COUNCIL MEMBER CAB HDA AND THEN I'LL GO TO . 
          YEAH. 
          THANK YOU MAYOR. 
          UH, TAKE A FEW MOMENTS JUST TO, TO INVITE EVERYONE TO DISTRICT SIX, FAR WEST SIDE BACK TO SCHOOL READINESS BASH. 
          THIS SATURDAY, IT'S AT HALLMARK UNIVERSITY CAMPUS ON WESTOVER HILLS BOULEVARD FROM 10:00 AM TO 2:00 PM I INVITE OF COURSE, ALL MY COLLEAGUES, OUR, UH, STATE REPRESENTATIVES AND ALL THE COMMUNITY. 
          YOU DON'T HAVE TO LIVE IN DISTRICT SIX. 
          PLEASE, UH, JOIN US. 
          WE HAVE OVERWHELMINGLY AMOUNT OF, UM, OF BACKPACKS AND SCHOOL SUPPLIES AND, AND A LOT OF OTHER THINGS, VACCINES, HAIRCUTS. 
          WE'VE HAD A LOT OF COMMUNITY PARTNERS THAT HAVE, ARE STANDING UP AND, AND GETTING READY TO HELP OUR KIDS START SCHOOL ON THE RIGHT FOOT. 
          EVERY CHILD, EVERY FAMILY'S INVITED. 
          WE'LL BE DISTRIBUTING, AS I MENTIONED, BACKPACKS FILLED WITH SCHOOL SUPPLIES, UH, VACCINES, HAIRCUTS, AND MOST IMPORTANTLY, A LOT OF FUN. 
          I'LL TELL YOU THAT WE HAVE A GOOD TIME IN DISTRICT SIX, SO WE INVITE YOU ALL OUT TO, TO JOIN THE PARTY. 
          I DO WANNA THANK US A FEW SPONSORS, UH, SAN ANTONIO PROFESSIONAL FIREFIGHTERS ASSOCIATION, LOCAL 6 24 BLUE CARES, SPOA, THE THE SAN ANTONIO POLICE DEPARTMENT, THE FIRE DEPARTMENT, HALLMARK UNIVERSITY, PORT SAN ANTONIO METRO, UH, METRO HEALTH, COMMUNA SAWS, AND C P S H E B, WALMART CANINES FOR WARRIORS. 
          SA READY TO WORK THE SAN ANTONIO FOOD BANK, CUT AND SHAVE BARBER COLLEGE, AVEDA ARTS AND SCIENCES, AND MANY, MANY MORE. 
          SO THAT'S JUST A, BELIEVE IT OR NOT, JUST SOME OF THE COMMUNITY PARTNERS THAT ARE HELPING US OUT. 
          SO, UH, AGAIN, I INVITE YOU OUT THIS SATURDAY, 10 TO TWO AT HALLMARK. 
          THANK YOU SO MUCH. 
          THANKS, MAYOR. 
          THANK YOU. 
          COUNCIL MEMBER CAB HARVARD COUNCIL MEMBER EZ. 
          THANK YOU MAYOR. 
          COLLEAGUES, I'D LIKE TO INTRODUCE YOU TO YOUNG MAN NAMED JONAH ESPINOZA. 
          JONAH IS A U T S A TOP SCHOLAR, UM, MAJORING IN POLITICS AND LAW, AND HE'S ALSO A GRADUATE OF CLARK HIGH SCHOOL AND WHERE HE LED THEIR LEGAL AWARENESS INITIATIVE AND MENTAL HEALTH AWARENESS CAMPAIGNS. 
          UH, JONAH IS ALSO A GRADUATE OF THE DISTRICT EIGHT, UH, RISING STARS LEADERSHIP ACADEMY. 
          UM, AND TODAY MY HOPE IS THAT WE'LL ALL GET SOME UNANIMITY AND WELCOMING JONAH AS THE NEWEST MEMBER TO THE HIGHER EDUCATION STUDENT ADVISORY BOARD. 
          JONAH, WE'RE PROUD OF YOU. 
          THANKS FOR BEING HERE, AND THANKS FOR BRINGING YOUR DAD. 
          THANK YOU. 
          COUNCIL MEMBER BLA COUNCIL MEMBER CASTILLO. 
          THANK YOU MAYOR. 
          I'M HIGHLIGHTING ITEM 17. 
          I'M EXCITED TO WELCOME GINA MEYER TO SERVE AS THE DISTRICT FIVE REPRESENTATIVE ON THE COMMISSION OF STRENGTHENING FAMILIES' WELLBEING. 
          GINA IS THE FOUNDER AND EXECUTIVE DIRECTOR OF PARENTING, PLUS A NON-PROFIT THAT WORKS WITH FAMILIES OF INCARCERATED INDIVIDUALS WITH RESOURCES, BARE NECESSITIES FOR CHILDREN AND COURT MANDATED CLASSES, INCLUDING PARENTING CLASSES AND ANGER MANAGEMENT CLASSES. 
          GINA BRINGS OVER 25 YEARS OF 
          [00:10:01]
SOCIAL SERVICES TO THE COMMISSION, INCLUDING HER TIME AS A DIRECTOR OF THE PARENTING PROGRAM FOR CATHOLIC CHARITIES, AS WELL AS THE TIME THAT SHE SPENDS VOLUNTEERING AT THE COUNTY JAIL, AS WELL AS WITH SAN ANDRO CULTURAL ARTS. 
          I CANNOT THINK OF A BETTER FIT FOR THIS COMMISSION, AND WE'RE REALLY EXCITED TO HAVE GINA SERVE ON OUR, ON OUR COMMISSION. 
          THANK YOU. 
          THANK YOU. 
          COUNCIL MEMBER CASTILLO. 
          COUNCIL MEMBER MCKEE RODRIGUEZ. 
          THANK YOU, MY MAYOR. 
          UM, I'M SUPER EXCITED TO HIGHLIGHT ITEM 21. 
          I FILED A C C R TO INITIATE THIS LARGE AREA REZONING FOR THE HARVARD PLACE EAST LAWN NEIGHBORHOOD BOUNDARY. 
          UM, WHEN THE ZONING DESIGNATION SYSTEM CHANGED IN THE LATE TWO THOUSANDS, MANY RESIDENTS, UM, IN DISTRICT TWO ALLOWED, UH, MULTIPLE USES AND WERE REZONED TO THE MOST INTENSE USE. 
          AS A RESULT, LARGE PORTIONS OF HOMES IN OUR DISTRICT ARE ZONED AS INDUSTRIAL, WHICH PREVENTS OWNERS FROM PULLING PERMITS FOR RESIDENTIAL WORK OR DEVELOPMENT UNTIL A COSTLY REZONING PROCESS HAS OCCURRED. 
          UH, SO I LOOK FORWARD TO PUBLIC MEETINGS REGARDING THIS EFFORT, WHICH WILL BENEFIT SO MANY OF MY CONSTITUENTS. 
          THANK YOU. 
          THANK YOU. 
          COUNCIL MEMBER MCKEE RODRIGUEZ, COUNCIL MEMBER GRO, I THINK IT'S FITTING TODAY WITH OUR SPECIAL GUEST IS THAT I'D LIKE TO HIGHLIGHT ITEM 11, THE ADVANCED FUNDING AGREEMENT, UH, HIGHWAY SAFETY IMPROVEMENT PROGRAM OFF SYSTEM. 
          THIS ORDINANCE AUTHORIZES THE EXECUTION OF AN ADVANCED FUNDING AGREEMENT BETWEEN THE CITY OF SAN ANTONIO AND TXDOT FOR THE CITY'S MATCH OF CONSTRUCTION COST AND ADMINISTRATIVE OVERSIGHT OF FEDERAL FUNDS, AND ACCEPTING OVER $3 MILLION IN HIGHWAY SAFETY IMPROVEMENTS. 
          THIS IS A MUCH NEEDED VISION ZERO SAFETY PROJECT. 
          UM, IT'S GONNA BE IN THE HEART OF DISTRICT THREE, 3.4 MILES WERE IDENTIFIED ALONG A BUSY CORRIDOR ON PLEASANTON ROAD AND MORRISON BOULEVARD. 
          SO WE'RE GOING TO BE WORKING ON THAT WITH THE STATE AND, UM, OUR FED WITH THE FEDERAL FUNDS, AND I'M EXCITED THAT WE'RE MOVING THAT FORWARD TODAY BECAUSE IT'S MUCH NEEDED TO MAKE THIS A MORE WALKABLE AND SAFE CITY. 
          THANK YOU. 
          THANK YOU. 
          COUNCIL MEMBER VERAN, ANY FURTHER DISCUSSION ON THE CONSENT AGENDA? OKAY, UH, IF THERE ARE NONE, THERE IS A MOTION AND A SECOND FOR APPROVAL OF ALL ITEMS SAVED FOR FIVE AND 22, PLEASE VOTE. 
          MOTION CARRIES. 
          ALRIGHT, UH, WE'LL BEGIN 
          [POINT OF PERSONAL PRIVILEGE
 ]
NOW TO RECOGNIZE SOME OF OUR GUESTS WHO ARE WITH US TODAY. 
          AND I THINK YOU NOTICED AS YOU WALKED IN, WE HAVE THE REAL BEDROCK OF AMERICAN AND TEXAS DEMOCRACY HERE IN OUR CITY'S CHAMBERS. 
          AND THAT BY THAT I AM REFERRING TO ED NELSON AND HIS TEAM AT WHATABURGER ARE HERE. 
           AND ED, COME ON UP. 
          LET ME READ, UH, A RECOGNITION FOR ONE OF OUR FAVORITE HOME TEAM'S, WHATABURGER, WHEREAS WHATABURGER CELEBRATED NATIONAL WHATABURGER DAY ON AUGUST 8TH, 2023 TO COMMEMORATE THE FOUNDING OF ONE OF AMERICA'S MOST BELOVED RESTAURANTS WITH CELEBRATIONS IN CHARITABLE EFFORTS. 
          AND WHEREAS HEADQUARTERED IN SAN ANTONIO FOR THE PAST 14 YEARS, WHATABURGER WAS FOUNDED ON AUGUST 8TH, 18, 19 50 WITH THE LEGACY ROOTED IN BOLD FLAVORS, MEANINGFUL COMMUNITIES, AND EXTRAORDINARY HOSPITALITY. 
          AND WHEREAS WHATABURGER'S 4,322 LOCAL EMPLOYEES PROVIDE MEANINGFUL SUPPORT BENEFITING SAN ANTONIO STUDENTS AND FAMILIES THROUGH ITS FEEDING STUDENT SUCCESS PROGRAM WITH MORE THAN 5 MILLION TOTAL DOLLARS GIVEN SINCE 2020. 
          AND WHEREAS WHATABURGER'S SAN ANTONIO COMMUNITY IMPACT IS AT ITS HEART WITH MORE THAN 1000 VOLUNTEER HOURS, GIVEN THIS YEAR, MORE THAN $470,000 GIVEN FOR HUNGER RELIEF SINCE 2017. 
          AND NEARLY 200,000 POUNDS OF FOOD LOCALLY DISTRIBUTED TO STUDENTS SINCE 2020 NOW, THEREFORE, IRAN NURENBERG, MAYOR OF THE CITY OF SAN ANTONIO AND RECOGNITION THEREOF DO HEREBY PROCLAIM AUGUST 8TH, 2023 TO BE NATIONAL WHATABURGER DAY IN SAN ANTONIO, TEXAS. 
          GREAT TO HAVE YOU HERE, ED. 
          WOW, THAT, THAT IS AN AMAZING, AMAZING HONOR. 
          I'M SO THANKFUL TO BE HERE. 
          THANK YOU MAYOR NUREMBERG. 
          THANK YOU, CITY COUNCIL. 
          THANKS FOR THE ORANGE, BY THE WAY. 
          REALLY LOVE THE CALL OUT. 
          BUT I, I REPRESENT, YOU KNOW, YOU SAID 4,300 THANK YOU. 
          I REPRESENT 4,300 FAMILY MEMBERS HERE. 
          OUR EMPLOYEES ARE FAMILY MEMBERS. 
          I REPRESENT 60,000 PLUS FAMILY MEMBERS ACROSS 14 STATES RIGHT NOW. 
          AND IT'S JUST AN HONOR AND HONOR TO ACCEPT THIS PROCLAMATION OF NATIONAL WHATABURGER DAY FROM THE CITY OF SAN ANTONIO. 
          I AM SO BLESSED TO REPRESENT OUR PEOPLE. 
          YOU KNOW, WE LOVE, ABSOLUTELY LOVE BEING HEADQUARTERED IN SAN ANTONIO. 
          MY FAMILY, PERSONAL FAMILY HAS STRIVED HERE. 
          UH, MY FAMILY MEMBERS WHO WORK HERE HAVE GREAT SCHOOLS. 
          THEY HAVE GREAT REPRESENTATION WITH YOU. 
          THEY HAVE COMMUNITIES THAT CARE AND WE WANT TO GIVE BACK AND WE DO GIVE BACK. 
          SO, AGAIN, JUST VERY THANKFUL AND DEEPLY APPRECIATE 
          [00:15:01]
WHAT YOU DO FOR US AS A COMMUNITY AND AS A TEAM. 
          THE WHATABURGER FAMILY WAS FOUNDED IN 1950, AND I ALWAYS WANNA RECOGNIZE HARMON DOBSON. 
          HE WAS AN ENTREPRENEUR, JUST A PHENOMENAL, PHENOMENAL MAN, PASSIONATE ABOUT HIS FAMILY, PASSIONATE ABOUT THE WHATABURGER FAMILY, AND HE WANTED TO CREATE A BURGER, A BURGER THAT WAS SO BIG, AND IT STILL IS. 
          WE'RE STILL FRESH, WE'RE STILL PHENOMENALLY FLAVORED. 
          IT WAS SO BIG THAT WHEN SOMEBODY TOOK A BITE OF IT, THEY, THEY WERE LIKE, WHAT A BURGER. 
          AND THAT WAS HIS PASSION. 
          HE HAS A JOURNAL, WE HAVE COPIES OF THE JOURNALS AND, AND HE HAD NOTES AND THINGS. 
          AND I WILL SAY THAT HE DIDN'T HAVE THIS WRITTEN IN HIS JOURNAL. 
          HE DIDN'T HAVE A PROCLAMATION FROM THE CITY OF SAN ANTONIO WRITTEN IN HIS JOURNAL THAT WOULD BE HONORING HIS, HIS LEGACY. 
          SO THANK YOU FOR THAT. 
          THANK YOU FOR EVERYTHING YOU DO FOR US. 
          AND AGAIN, YOU YOU CALLED OUT A LOT OF THE THINGS THAT WE DO IN OUR COMMUNITIES TO GIVE BACK. 
          I DO WANNA CALL OUT AND SAY THAT WE ALSO PARTNER WITH LOCAL, LOCAL EDUCATIONAL PROGRAMS SUPPORTING FAMILIES AND STUDENT SUCCESS, INCLUDING PALO ALTO COLLEGE, EDUCATE, SOUTH NORTHSIDE EDUCATION FOUNDATION, SOUTH SAN GEAR UP, TEXAS A AND M, SAN ANTONIO, MORGAN'S WONDERLAND, THE TEXAS CAVALIERS, MARIACHI VARGAS EXTRAVAGANZA, AND THE SAN ANTONIO MUSEUM OF SCIENCE AND TECHNOLOGY. 
          YOU KNOW, WE, I'LL, I'LL, I'LL END WITH THIS. 
          AT THE END OF THIS YEAR, WHATABURGER WILL HIT A THOUSAND STORES AND, AND WE PLAN TO BE IN SAN ANTONIO FOR YEARS AND YEARS TO COME. 
          AND THOSE THOUSAND STORES AND ALL THOSE PEOPLE THAT WE GIVE JOBS TO AND CAREERS TO, UH, ARE ALLOWING US TO GIVE BACK TO THIS COMMUNITY. 
          AND AGAIN, WE WILL BE HERE AS PART OF THIS COMMUNITY FOR YEARS AND YEARS. 
          SO THANK YOU, THANK YOU SO MUCH FOR EVERYTHING YOU DO FOR US. 
          THANK YOU FOR THE PRO PROCLAMATION. 
          THANK YOU FOR HONORING THE WHATABURGER FAMILY, AND THANK YOU FOR THE COMMUNITY YOU'VE CREATED IN NATIONAL WHATABURGER DAY. 
          SO THANK YOU. 
          AND, UH, I THINK I SPEAK FOR JUST ABOUT EVERYBODY IN HERE. 
          I WE REALLY DON'T KNOW WHAT WE WOULD DO WITHOUT YOU , SO THANK YOU VERY MUCH. 
          YOU, YOU REALLY FUEL OUR DAYS, UH, MOST OF US UP HERE. 
          AND THANKS TO COUNCIL MEMBER CASTILLO FOR GETTING THE MEMO AS WELL. 
          SO, ALL RIGHT, WE'RE, I'M 19 YEARS WITH AND I WITH AND STILL LOVE IT SO MUCH. 
          SO THANK YOU. 
          THANK YOU. 
          THANK YOU, ED. 
          THANKS FOR THE WHOLE WHATABURGER TEAM FOR BEING HERE. 
          WE'VE GOT SOME WHATABURGER GEAR FOR THE CITY COUNCIL AS WELL. 
          ALRIGHT. 
          UM, IT ALSO GIVES ME, UH, A GREAT HONOR TO READ THE FOLLOWING PROCLAMATION, AND I'M GONNA HAVE, UM, MY COLLEAGUES ON THE COUNCIL SPEAK TO IT. 
          UH, WHEREAS THE UNITED STATES WOMEN'S EQUALITY DAY IS OBSERVED ANNUALLY ON AUGUST 26TH TO COMMEMORATE THE PASSAGE OF WOMEN'S SUFFRAGE AND CELEBRATE THE COUNTLESS WOMEN WHO HAVE FOUGHT TIRELESSLY AND COURAGEOUSLY FOR EQUALITY, JUSTICE, AND OPPORTUNITY IN OUR NATION. 
          AND WHEREAS A ON AUGUST 26TH, 1920 WOMEN OBTAINED THE RIGHT TO VOTE IN THE UNITED STATES AFTER DECADES OF ADVOCACY IN THE FIGHT FOR UNIVERSAL SUFFRAGE WITH THE C CERTIFICATION OF THE 19TH AMENDMENT INTO THE UNITED STATES CONSTITUTION, WHICH STATES THAT THE RIGHT OF THE CITIZENS OF THE UNITED STATES TO VOTE SHALL NOT BE DENIED OR ABRIDGED BY THE UNITED STATES OR BY ANY STATE ON ACCOUNT OF SEX. 
          AND WHEREAS DESPITE MANY ADVANCES, THERE REMAIN AREAS OF PERSISTENT GENDER INEQUALITY AND WOMEN, ESPECIALLY WOMEN OF COLOR, CONTINUE TO SUFFER THE CONSEQUENCES OF UNEQUAL PAY. 
          AND WHEREAS IN 2018, THE CITY OF SAN ANTONIO PASSED THE RESOLUTION SUPPORTING WOMEN'S SAFETY, HEALTH, AND ECONOMIC OPPORTUNITY TO PROMOTE EQUITABLE OPPORTUNITIES AND OUTCOMES FOR WOMEN AND GIRLS, AND EMBED GENDER EQUITY THROUGHOUT ITS POLICIES, PROGRAMS, AND SERVICES. 
          AND WHEREAS THE CITY OF SAN ANTONIO IS COMMITTED TO CONTINUING TO ADDRESS THESE ONGOING DISPARITIES WITH PROGRAMS LIKE THE C BETA ORDINANCE, UTILIZING SMALL MINORITY AND WOMEN-OWNED BUSINESS AND CHILDCARE ASSISTANCE FOR THOSE SERVING ON CITY BOARDS AND COMMISSIONS, THE WOMEN'S LEADERSHIP MENTORSHIP PROGRAM, WHICH ENCOURAGES WOMEN'S REPRESENTATION AND CITY LEADERSHIP INITIATIVES LIKE THE SAN ANTONIO POLICE DEPARTMENT'S 30 BY 30 IN, IN POLICING INITIATIVE AND THE FIRE DEPARTMENT'S HERO LIKE HER CAMP. 
          AND WHEREAS THIS MONTH, AS WE CONTINUE OUR WORK TO ADVANCE GENDER EQUITY AND EQUALITY, LET US CELEBRATE THE CONTRIBUTIONS OF WOMEN THROUGHOUT OUR HISTORY AND HONOR THE STORIES THAT HAVE, HAVE TOO OFTEN GONE UNTOLD AS WE STRIVE TO CREATE A NATION WHERE EVERY WOMAN AND GIRL KNOWS THAT THERE ARE POSSIBILITIES. 
          NO, NO BOUNDS IN AMERICA NOW, THEREFORE, IRAN NUREMBERG MAYOR, THE CITY OF SAN ANTONIO, IN RECOGNITION THEREOF DO HEREBY PROCLAIM AUGUST 26TH, 2023 TO BE WOMEN'S EQUALITY DAY IN SAN ANTONIO, TEXAS. 
          [00:20:04]
AND SO, UM, LET ME, UH, CALL ON, UH, MY COLLEAGUES WHO NOW REPRESENT THE SECOND, UH, ELECTED FEMALE AND MAJORITY CITY COUNCIL IN SAN ANTONIO'S HISTORY TO MAKE A FEW REMARKS. 
          COUNCIL MEMBER ILLA GRANT, THANK YOU, MAYOR. 
          UM, AND THANK YOU REPRESENTATIVES FOR BEING HERE. 
          AND THANK YOU TO THE WOMEN ON THE, UM, ON THERE IN OUR DELEGATION UP THERE. 
          WE KNOW THAT IT'S BEEN 103 YEARS FOR WOMEN'S RIGHT TO VOTE, BUT WE KNOW THAT HASN'T BEEN THE CASE FOR WOMEN OF COLOR. 
          AND WE CONTINUE TO STRUGGLE AND WE CONTINUE TO BATTLE STEREOTYPES. 
          AND I JUST APPRECIATE ALL OUR MALE ALLIES OUT THERE AND ALL THE OTHER WOMEN THAT, THAT MAYBE AREN'T WOMEN OF COLOR THAT CONTINUE TO SUPPORT US AND LISTEN TO US AND UNDERSTAND THE STRUGGLES AS, AS, AS WE DAILY FACE SOMETHING NEW. 
          UM, I WANT TO JUST MAKE SURE THAT WE UNDERSTAND THAT THIS NATION AND THIS CITY THRIVES WHEN EVERYONE IS AT THE TABLE AND USES THEIR VOICES. 
          SO THANK YOU MAYOR FOR, UH, ACKNOWLEDGING THIS DAY. 
          THANK YOU FOR BEING HERE AND SUPPORTING US AS WE SIT ON THIS. 
          DAIS AND DAYS ARE SOMETIMES EASY AND SOME OF OUR COUNCIL MEMBERS MAKE IT VERY EASY, AND THEN SOMETIMES THEY'RE VERY DIFFICULT AND SOMETIMES OUR COUNCIL MEMBERS MAKE IT VERY DIFFICULT. 
          SO WE, WE ARE HERE AND WE ARE, WE ARE PROUD TO SERVE. 
          AND I THANK YOU ALL THAT ARE SERVING IN WHATEVER CAPACITY YOU HAVE AND TO ALL THE WOMEN OUT THERE THAT WANT TO SERVE. 
          YES, YES, DO IT. 
          THANK YOU. 
          THANK YOU. 
          COUNCIL MEMBER VERAN. 
          COUNCIL MEMBER ROCHA GARCIA. 
          THANK YOU, MAYOR. 
          UM, AND I'M, I'M EXCITED TO SEE SO MANY WOMEN IN LEADERSHIP POSITIONS AS I WAS GROWING UP. 
          UM, NO OFFENSE GUYS, IT WAS JUST A WHOLE BUNCH OF SUITS AND WE BRING SO MUCH COLOR TO THE TABLE AND SO MUCH, UH, EMPATHY AND COMPASSION AND COMMUNICATION. 
          I THINK WOMEN ARE REALLY GOOD AT COMMUNICATING WITH EACH OTHER, AND I REALLY THINK THAT THAT'S WHAT, UM, MAKES US A BETTER, A BETTER PLACE, A BETTER CITY. 
          UM, I ALSO WANNA WANNA GIVE A SHOUT OUT, UH, TO ALL OF THE WOMEN WHO ARE DOING NON-TRADITIONAL ROLES, RIGHT? AND SO WE HAVE, UM, SEEN IN THE MEDIA HOW WE'RE ENCOURAGING GIRLS TO DREAM BIG. 
          UM, I SAY DREAM BIG AND I'M GONNA GO TO THE BARBIE MOVIE, RIGHT? AND SO I JUST RECENTLY SAW A QUOTE THAT SOMEONE SAID, OH, UH, THE BARBIE MOVIE IS SO SUCCESSFUL, LET'S JUST MAKE MORE MOVIES ABOUT TOYS. 
          AND SOMEONE SAID, NO, MAKE MORE MOVIES ABOUT WOMEN. 
          AND SO I WAS SO EXCITED ABOUT THAT BECAUSE LIKE, YEAH, FINALLY. 
          SO HOPEFULLY WE GET TO SEE THAT AND WE GET TO SEE THAT, UH, ON THE BIG STAGE. 
          I DO WANNA TAKE, UH, ADVANTAGE TO, UH, UH, UH, RIGHT NOW AND, AND THANK ONE OF MY APPOINTEES, RITA BRADHAM, WHO IS HERE. 
          SHE'S THE CHAIR OF A C SS AND SHE DOESN'T MISS ANY MEETINGS. 
          AND I KNOW SOME OF MY OTHER COLLEAGUES HAVE GIVEN HER KUDOS BECAUSE SHE DOESN'T MISS ANY OF THE, UH, ANY OF THE A C S MEETINGS. 
          AND THIS IS A HARDWORKING WOMAN, UH, A WOMAN WHO GIVES BACK TO HER COMMUNITY. 
          WE HAVE A LOT OF THESE WOMEN CHAMPIONS, UM, BUT SHE SERVES THE COMMUNITY JUST, JUST WITHOUT EXPECTING ANYTHING IN RETURN. 
          AND SO, RITA, I JUST WANNA SAY THANK YOU. 
          I KNEW YOU WOULD BE HERE FOR THE BUDGET SESSION, SO, UH, I FIGURED I WOULD BE ABLE TO, TO GIVE YOU A, A, A THANK YOU. 
          AND THEN ALSO RECOGNIZING, UM, THAT WE HAVE TWO VERY STRONG WOMEN, UH, RIGHT IN FRONT OF THE MAYOR, RIGHT? WE HAVE DEBBIE AND NORA WHO CONTINUE TO SHINE, AND DEBBIE IS ONE OF THE HIGHEST, UH, POSITIONS IN THE CITY, AS WELL AS OUR JUDGE CARLO ODO, WHO IS NOT HERE. 
          BUT WE ALSO HAVE, UM, MARIA VILLAGOMEZ, UH, THE DE OH JUDGE IS HERE. 
          YAY. 
          THANK YOU, JUDGE. 
          UM, AND THEN, UH, MARIA GOMEZ, OUR DEPUTY CITY MANAGER. 
          I'M MENTIONING JUST SOME OF THE WOMEN THAT REALLY HELP THE CITY GO ROUND. 
          AND AS WE THINK ABOUT WOMEN'S, UM, EQUALITY DAY, WE ALSO NEED TO CONSIDER THAT THE Y W C A CONTINUES TO PUSH THE MESSAGE THAT WOMEN ARE STILL UNDERPAID, WOMEN ARE STILL UNDERREPRESENTED. 
          SO TO OUR COLLEAGUES UP HERE, TO THE MALE ALLIES, PLEASE CONTINUE TO JOIN US IN THE FIGHT FOR EQUALITY. 
          PLEASE CONTINUE TO CHAMPION WOMEN'S ISSUES WHEN WOMEN'S ISSUES ARE UNDER ATTACK. 
          PLEASE STAND WITH US. 
          YOU HAVE SISTERS, YOU HAVE MOTHERS, YOU HAVE DAUGHTERS, AND YOU TOO CAN MAKE A DIFFERENCE FOR US. 
          SO THANK YOU, AND, UH, LOOKING FORWARD TO WORKING WITH YOU. 
          THANK YOU, MAYOR. 
          THANK YOU. 
          COUNCIL MEMBER ROCHA GARCIA, COUNCIL MEMBER CASTILLO. 
          THANK YOU, MAYOR. 
          I BELIEVE MY COLLEAGUES HAVE, UM, DONE A GREAT JOB AT ARTICULATING, UH, THE POWER OF WHAT WE'RE CELEBRATING TODAY, BUT ALSO ACKNOWLEDGING THAT THERE'S PLENTY OF WORK AHEAD, RIGHT? WE KNOW THAT AS WOMEN, WE CONTINUE TO HAVE OUR AUTONOMY CHIPPED AWAY, UM, AT THE STATE LEVEL AND AT THE FEDERAL LEVEL. 
          AND WE HAVE PLENTY OF WORK AHEAD, BUT WHEN WE STAND TOGETHER IN SOLIDARITY, UM, TO SHARE THOSE STORIES AND THE WORK AHEAD, YOU KNOW, WE'RE RESILIENT AND, UH, I, I THINK IT'S CHEESY TO SAY THEY WILL PERSIST, BUT YOU KNOW, WE WILL CONTINUE TO THROW IT DOWN AND HIT BACK. 
          ALL 
          [00:25:01]
RIGHT, THANK YOU. 
          THANK YOU, MAYOR. 
          THANK YOU. 
          COUNCIL MEMBER CASTILLO. 
          COUNCIL MEMBER KEO, HARVARD. 
          THANK YOU MAYOR. 
          AND THANK YOU FOR POINTING OUT. 
          WE ARE THE SECOND WOMAN MAJORITY COUNCIL. 
          THE FIRST ONE WAS IN 2019, DR. 
          UH, COUNCILWOMAN, DR. 
          RO GARCIA AND I WERE ON THAT COUNCIL. 
          UM, AND IT WAS REALLY EXCITING. 
          I DON'T THINK I TOTALLY APPRECIATED IT BECAUSE IT WAS MY VERY, OUR VERY FIRST TERM. 
          BUT, UM, WHAT I CAME TO UNDERSTAND IS THAT THAT WAS, IT WAS A LITTLE DIFFERENT WHEN WE HAD A WOMAN MAJORITY COUNCIL. 
          AND, AND HAVING THIS, THIS COUNCIL BE A WOMAN MAJORITY IS EXCITING. 
          IT'S, AND, AND NOT JUST BECAUSE OF OUR GENDER, BECAUSE OF OUR GREAT DIVERSITY, WE ARE TRULY, I THINK THIS COUNCIL AS A WHOLE IS TRULY REPRESENTATIVE OF THE COMMUNITY THAT WE SERVE. 
          AND THAT'S VERY MEANINGFUL TO ME AS A, AS A KID GROWING UP, I DIDN'T SEE, VERY FRANKLY, I DIDN'T SEE A WHOLE LOT OF BROWN PEOPLE REPRESENTING ME. 
          SO I REMEMBER WHEN HEND CISNEROS WAS MAYOR, HOW EXCITING THAT WAS FOR ME. 
          AND BECAUSE I WAS ABLE TO SEE IT, I WAS ABLE, I'M NOW ABLE TO LIVE IT. 
          AND ALL OF THE WOMEN THAT CAME BEFORE ME, UH, COURSE COUNCILWOMAN MARIA BUL, AND, UH, MY FORMER COLLEAGUE, UH, UH, ROSIE, UH, ROSIE CASTRO, AND ALL OF THE WOMEN THAT CAME BEFORE US IN POLITICS, THERE'S ONLY BEEN TWO WOMEN MAYORS IN THE HISTORY OF OUR CITY. 
          OF COURSE, MAYOR COCKRELL, WHO I HAD THE GREAT HONOR TO, TO, TO WORK WITH MANY YEARS AGO. 
          AND THEN, OF COURSE, IVY TAYLOR. 
          UM, WE'VE NEVER HAD A LATINA MAYOR, I'M JUST SAYING. 
          BUT, UM, YOU KNOW, IT'S REALLY EXCITING THAT, THAT WE HAVE THIS, THESE OPPORTUNITIES AS REPRESENTATIVES OF OUR COMMUNITY. 
          AND ALTHOUGH WE'RE CELEBRATING EQUALITY DAY, WE HAVE SO MUCH, SO MUCH FARTHER TO GO, SO MUCH MORE FIGHT AND PUSH THAT WE HAVE TO DO. 
          SO I ESPECIALLY, I THINK IT'S ESPECIALLY IMPORTANT THAT WE HAVE OUR STATE REPRESENTATIVES HERE TODAY WHO ARE IN THIS FIGHT WITH US. 
          AND WE THANK YOU ALL FOR THE OPPORTUNITY TO REPRESENT YOU. 
          THANK YOU, MAYOR. 
          YOU, THANK YOU, MAYOR. 
          THANK YOU. 
          COUNCIL MEMBER VARDA. 
          COUNCIL MEMBER ALTE. 
          GTO. 
          YEAH, THANK YOU, MAYOR. 
          UM, I'M SO EXCITED ABOUT THIS TODAY. 
          I DO WANNA PIGGYBACK OFF OF COUNCILWOMAN ROCHA GARCIA'S COMMENTS ABOUT SALARY NEGOTIATION. 
          UM, WITH, THROUGH MY BACKGROUND AS A FEMALE IN TECH AND FEMALE IN CORPORATE AMERICA, THE FIGHT IS STILL REAL. 
          THE STRUGGLE IS STILL REAL. 
          WOMEN ARE NOT GETTING PAID, UM, THE SAME AMOUNT AS THEIR MALE COUNTERPARTS. 
          AND SO WE NEED, WE NEED TO GO AND, AND GET OUR MALE ALLIES TO HELP US WITH THAT AND, AND BOND TOGETHER TO FIGHT IT AND FIGURE OUT HOW WE DO FIGHT SALARY NEGOTIATIONS SO THAT WAY WE CAN MAKE IT RIGHT FOR NOT ONLY US, BUT FOR FUTURE GENERATIONS AS WELL. 
          I DO ALSO WANNA PIGGYBACK OFF OF WHAT, UH, COUNCILWOMAN CAVEO H HAS SAID. 
          I, IT'S TRUE WHAT YOU CAN SEE, YOU CAN BE, YOU KNOW, AND SO WHEN WE HAVE YOUNG GIRLS LOOKING AT AN ALL, UH, A MAJORITY FEMALE COUNCIL, THAT'S INSPIRING TO THEM, YOU KNOW, AND THEN THEY'RE, THEY'RE GONNA SAY, HEY, I CAN DO THAT. 
          AND MORE, AND AGAIN, THANK YOU TO OUR, OUR FEMALE COUNT COUNTERPARTS AT THE STATE LEVEL FIGHTING THAT GOOD FIGHT TO ALL OF YOU ALL FIGHTING THAT GOOD FIGHT AT THE STATE LEVEL. 
          WE COULDN'T DO WHAT WE COULD ARE DOING WITHOUT YOU ALL. 
          AS A MOTHER OF TWO DAUGHTERS, YOU KNOW, THIS IS EXTREMELY IMPORTANT TO ME. 
          UM, SO THAT THEY CAN SEE, YOU KNOW, I DRAG THEM OUT TO NEIGHBORHOOD MEETINGS ALL THE TIME AND TO, TO COMMUNITY EVENTS SO THAT THEY CAN SEE, UH, SERVICE IN ACTION, RIGHT? SO THEY CAN SEE HOW WE'RE SERVING OUR COMMUNITY SO THAT THEY CAN LEARN DIFFERENT PERSPECTIVES. 
          UM, I THINK THAT, YOU KNOW, UM, ALL OF US HAVE A HEART OF SERVICE, BUT, YOU KNOW, WOMEN CAN TEND TO LEAD WITH THEIR HEAD AND THEIR HEART, AND THAT'S, THAT'S, THAT'S IMPORTANT. 
          UM, AND I ALSO JUST WANNA FINISH OFF OF WHAT COUNCILMAN CASTILLO SAID. 
          WE HAVE A A FIGHT AHEAD OF US, AND WE'RE GONNA KEEP FIGHTING. 
          THANK YOU. 
          THANK YOU. 
          COUNCIL MEMBER ELTETO. 
          COUNCIL MEMBER COR. 
          SO I DON'T KNOW ABOUT Y'ALL, BUT I GOT THE CHILLS LISTENING TO MAYOR AS HE WAS READING THAT IT WAS CHILLS OF LIKE, INSPIRATION AND ALSO OF, WE HAVE WORK TO DO. 
          AND SO, UM, THANK YOU MAYOR FOR PUTTING THIS ON THE A OR PUTTING, RECOGNIZING THIS 'CAUSE IT'S SUCH AN IMPORTANT DAY. 
          YOU KNOW, BEING REPRESENTED UP HERE REALLY DOES MAKE A DIFFERENCE. 
          WE, IN EDUCATION, WE ALWAYS SAY REPRESENTATION MATTERS BECAUSE YOU CAN'T BE WHAT YOU CAN'T SEE. 
          AND SO, AGAIN, THANK YOU TO THE STATE. 
          LIKE ALL OF MY COLLEAGUES HAD SAID SO BEAUTIFULLY. 
          BUT ALSO I KNOW THE US WOMEN'S NATIONAL SOCCER TEAM DIDN'T MAKE IT AS FAR AS WE WANTED TO DO, BUT MEGAN RAPINO ALWAYS SAYS, WE ARE WALKING PROTESTS. 
          AND SO I, UH, EXCITED TO CONTINUE TO BE WALKING PROTESTS AS WE FIGHT FOR OUR RIGHT TO HAVE THE RIGHT TO CHOOSE, AND MAKING SURE THAT WE CAN BRING, UM, THE RIGHT TO HAVE REPRODUCTIVE HEALTHCARE BACK TO WOMEN IN TEXAS. 
          THANK YOU, COUNCIL MEMBER CORE. 
          ALRIGHT, WELL, UM, THE WORK CONTINUES AND, UH, WE ARE VERY GLAD TO BE HERE WITH, UH, SOME OF THOSE FOLKS WHO DO THAT WORK, UH, ON OUR BEHALF AT THE STATE LEVEL. 
          UH, I DO WANNA MAKE A NOTE FOR THE RECORD VERY BRIEFLY. 
          UH, I MENTIONED ITEM NUMBER FIVE WAS, UH, PULLED. 
          THAT WAS THE BUDGET ITEM. 
          IT WAS ACTUALLY ITEM NUMBER FOUR. 
          SO ITEM FIVE WAS ON CONSENT. 
          ITEM FOUR IS THE BUDGET ITEM. 
          SO WE'VE GOT THAT COMING UP NEXT. 
          BUT WE ARE JOINED HERE BY OUR COLLEAGUES, UM, IN THE WORK ON BEHALF OF OUR, UH, TEXAS COMMUNITIES. 
          [00:30:01]
AND IT IS MY PLEASURE, UH, NOW TO RECOGNIZE THE MEMBERS OF OUR STATE DELEGATION WHO ARE HERE WITH US TODAY FOR THEIR LEADERSHIP AND THEIR WORK DURING THE 88TH STATE LEGISLATIVE SESSION. 
          THE BEST DELEGATION IN TEXAS IS PRESENT. 
          LET'S GIVE A ROUND OF APPLAUSE TO THE BARETT COUNTY REPRESENTATIVES IN OUR STATE HOUSE AND SENATE. 
          UM, I THINK I CAN SPEAK FOR ALL OF US WHEN I SAY THAT IN, IN SAN ANTONIO. 
          UH, WE ARE VERY FORTUNATE TO HAVE A SUCH A STRONG GROUP, A COLLABORATIVE GROUP THAT ARE REPRESENTING US, UH, THROUGH THE CHALLENGES THAT WE FACED. 
          UH, YOU HAVE ALL EARNED A VERY WELL-EARNED REPUTATION, UH, FOR BEING A COLLABORATIVE TEAM, FOLKS THAT ARE WORKING ON SOLUTIONS, PEOPLE THAT LISTEN TO THEIR CONSTITUENTS, AND PEOPLE WHO ARE ABLE TO BRIDGE SOME VERY DEEP PARTISAN DIVIDES TO GET THAT WORK DONE. 
          WANT, ACKNOWLEDGE THE EXTRAORDINARY WORK THAT YOU DO FOR THE SAN ANTONIO COMMUNITY. 
          UH, WE APPRECIATE, OF COURSE, THE COLLECTIVE WORK TO SUPPORT OUR MILITARY PARTNERS AND YOUR EFFORTS TO HELP SUPPORT LEGISLATION RELATED TO HOUSING, HEALTHCARE, AND COMMUNITY SAFETY SERVICES, ECONOMIC DEVELOPMENT, AND SO MUCH MORE. 
          WE RECOGNIZE THAT YOU PUT YOUR LIVES ON HOLD, UH, OVER AND OVER AGAIN, AND I KNOW YOU'RE GONNA DO IT AGAIN HERE IN JUST A COUPLE OF MONTHS TO SPEND TIME AWAY FROM YOUR HOME AND YOUR JOBS TO PROTECT AND ADVANCE THE INTERESTS OF OUR RESIDENTS. 
          AND I THINK WE CAN ALL AGREE THIS WAS ANOTHER HARD SESSION. 
          UM, THERE WAS A LOT THAT WE DIDN'T LIKE COLLECTIVELY AS A STATE, BUT, UH, BURIED UNDERNEATH ALL OF THAT. 
          AND, YOU KNOW, WE, WE'VE HAD DEBATES UP HERE, DOZENS OF BILLS THAT THREATENED TO UNDERMINE THE AUTHORITY OF THIS ELECTED COUNCIL BILLS THAT WOULD NEGATIVELY IMPACT THE CITY'S FINANCES, UH, BILLS THAT WERE COMING FROM CORNERS OF THE STATE THAT NEVER EVEN SET FOOT IN SAN ANTONIO, TEXAS. 
          YOU WERE THERE ON THE FRONT LINES OF THOSE BATTLES. 
          UH, BUT OVERALL, WE CAN ALSO SAY THAT THIS DELEGATION WAS SUCCESSFUL IN PROTECTING SOME OF THE CORE CAPABILITIES OF LOCAL GOVERNMENT. 
          THINGS THAT KEEP THIS STATE RUNNING AND PRESERVING THE VOICE OF OUR COMMUNITY, THE ELECTED LEADERS WHO SERVE TO PRESERVE THE VOICES OF TEXANS ALL AROUND THE STATE, ALLOWING US TO MAINTAIN A FISCALLY SOUND AND WELL-MANAGED ORGANIZATION HERE AT THE CITY OF SAN ANTONIO. 
          UH, SO ON BEHALF OF MY COLLEAGUES AND OUR RESIDENTS THAT WE REPRESENT, THANK YOU FOR THE HARD WORK THAT YOU ARE DOING TO MAKE SURE THAT SAN ANTONIO IS WELL-REPRESENTED IN AUSTIN, LISTENING TO OUR CONCERNS AND TAKING OUR CALLS AT ALL HOURS. 
          I ALSO WANT TO THANK YOUR STAFFS. 
          I KNOW A NUMBER OF THEM ARE HERE, UH, FOR ALL THE CALLS THAT YOU GET, YOUR, YOUR STAFFS, AS YOU KNOW, GET PROBABLY 10 TIMES THAT MANY CALLS. 
          UH, SO THANK YOU. 
          WE APPRECIATE ALL OF YOUR HARD WORK. 
          UH, SAN ANTONIO, AGAIN, IS VERY, UH, WELL REPRESENTED, BUT WE'RE ALSO BENEFITED, BUT IN A STRONGER COMMUNITY WHEN WE ALL WORK TOGETHER, UH, TO ACHIEVE OUR COMMON GOALS AND OUR DELEGATION IS A GREAT EXAMPLE OF THAT. 
          WE VALUE YOUR PARTNERSHIP AND YOUR LEADERSHIP. 
          SO THANK YOU AGAIN FOR ALL YOU DO FOR THE STATE OF TEXAS AND FOR OUR CITY OF SAN ANTONIO. 
          LET ME RECOGNIZE SOME OF THE OTHER FOLKS WHO ARE HERE THAT, UM, UH, REPRESENT US IN AUSTIN, MAKE THE CASE, HELP EDUCATE US ABOUT WHAT'S GOING ON WITH THE THOUSANDS OF BILLS THAT ARE FILED OVER THE COURSE OF THE MONTHS. 
          UH, WE'VE GOT ON OUR, UH, TEAM, UH, ADVOCATES, WE'VE GOT MARK RODRIGUEZ. 
          MARK, ARE YOU HERE? JUST RAISE YOUR HAND IF I CALL YOUR NAME. 
          UH, MARK, THANK YOU VERY MUCH FOR BEING HERE. 
          JESSE RO IS HERE. 
          CARRIE SIMMONS, BRANDON ILIAN, LINLEY WALLACE, US AND COLBY NICHOLS. 
          THOSE ARE FOLKS WHOSE NAMES YOU PROBABLY HAVE NOT HEARD BEFORE. 
          LET'S GIVE THEM A ROUND OF APPLAUSE, WHOSE NAMES YOU MAY NOT HEAR ON A DAILY BASIS. 
          BUT I CAN TELL YOU THEY ARE LETTING US KNOW THE GOOD AND THE BAD AND THE UGLY OF BILLS THAT ARE FILED, UH, MONTHS AND MONTHS AND MONTHS BEFORE THEY'RE FILED. 
          AND THEN OF COURSE, AS THEY GO THROUGH THE LEGISLATIVE PROCESS THAT WE CAN FIGURE OUT WAYS THAT WE CAN MAKE THE DAMAGING STUFF LESS DAMAGING TO OUR COMMUNITY AND THE GOOD STUFF EVEN BETTER. 
          SO WE THANK YOU FOR YOUR WORK. 
          NOW, UM, I WOULD LIKE, UH, TO FIRST RECOGNIZE, UH, OUR COLLEAGUES WHO ARE PART OF THE I G R EFFORT. 
          IT'S THE WHOLE TEAM. 
          UM, AND SO I'M GONNA ASK MY COLLEAGUES IF THERE ARE ANY REMARKS THEY WOULD LIKE TO MAKE, AND THEN I'M GONNA ASK OUR DELEGATION TO COME FORWARD AND GIVE US A SUMMARY OF WHERE YOU THINK WE'VE BEEN, WHERE WE'RE GONNA GO, AND, AND WHAT WE CAN DO TO BE HELPFUL TO OUR CONSTITUENTS TOGETHER. 
          SO, UH, LEMME START WITH COUNCIL MEMBER S THANK YOU. 
          UM, EVERY LEGISLATIVE SESSION, UH, I'VE ALWAYS SAID, MAN, IT COULD NOT GET WORSE. 
          UM, AND EVERY LEGISLATIVE SESSION, THE UNIVERSE SAYS, HERE, HOLD MY BEER. 
          UH, AND, UH, THAT YOU GUYS KEEP GOING BACK EVERY TWO YEARS AND JUST KNOCKING OUT SOME AMAZING WINS FOR SAN ANTONIO, UH, IS FLABBERGASTING. 
          IT'S, UH, I, I DON'T KNOW HOW YOU DO IT. 
          UM, YOU KNOW, IT, IT REALLY IS A, A BLOODY KNUCKLE SPORT UP THERE. 
          AND I FEEL LIKE THE GLADIATORS THAT WE'VE SENT UP 
          [00:35:01]
TO, TO AUSTIN, UH, FIGHT THE GOOD FIGHT, AND YOU'RE SO MASTERFUL AT DOING IT. 
          AND, UH, LIZ, I WAS, UH, I WAS TELLING SOMEBODY THAT YOU MAKE IT LOOK EASY. 
          UM, AND YOU KNOW, RAY LOPEZ, UH, YOU KNOW, YOU, UM, YOU'RE FANTASTIC. 
          YOU'RE ALWAYS THERE. 
          UM, THE DEAN AND PHIL CORTEZ AND BARBARA GERVIN, AND YOU KNOW, EVERYONE OF, EVERYONE OF YOU, UH, UP THERE, YOU GUYS HAVE ALWAYS COME TO THE RESCUE WHEN WE NEEDED YOU MOST, AND YOU'VE NEVER, EVER, UH, FAILED AND TO DO THAT. 
          BUT THE THING THAT I THINK ALL OF US APPRECIATE IS THAT INSTEAD OF US GOING AND KNOCKING ON YOUR DOOR AND SAYING, HEY, WE REALLY NEED YOUR HELP, RIGHT? UM, YOU CALL US AND SAY, HEY, WE'RE SEEING THE FOLLOWING THING ON THE HORIZON. 
          YOU GUYS ARE ABOUT TO WALK INTO A BUZZ SAW, OR THERE'S A CURVE BALL COMING AT YOU, YOU WARN US AHEAD OF TIME. 
          UM, AND WITHOUT THAT KIND OF PROACTIVE ADVOCACY AND THAT, THAT, YOU KNOW, THAT FRIENDSHIP, WE WOULDN'T BE ABLE TO ACCOMPLISH THE THINGS THAT WE'VE ACCOMPLISHED TOGETHER. 
          AND SO, YOU MAKE OUR JOB MUCH EASIER, FOLKS. 
          AND I KNOW SOME OF YOU HAVE SAT UP ON THIS DAUS AND YOU KNOW, FIRSTHAND HOW IMPORTANT IT IS TO HAVE ALLIES UP THERE IN AUSTIN. 
          AND I'M SO GLAD THAT MANY OF YOU'RE TAKING THAT EXPERIENCE, UH, AND THAT YOUR WORK UP THERE IS INFORMED BY THE WORK THAT YOU DID HERE AT THE LOWER LEVEL. 
          BUT, UM, ON BEHALF OF MY CONSTITUENTS, UH, FOR WHOM, YOU KNOW, THEY ENJOY THE BENEFIT OF SAFE ROADS AND CLEAN WATER AND GOOD DRAINAGE PROJECTS, AND, UM, YOU KNOW, A HEALTHY, STRONG AND SAFE SAN ANTONIO, UM, THERE'S A DIRECT LINE THAT COULD BE DRAWN TO YOUR WORK, UM, AND THEIR LIVES BEING BETTER. 
          AND, UH, WE'RE, I, I CAN'T SAY THANK YOU ENOUGH. 
          AND SO I'LL, I'LL STOP THERE, BUT, BUT THANKS. 
          THANK YOU. 
          COUNCIL MEMBER PAL. 
          COUNCIL MEMBER DER VITO. 
          AGAIN, JUST, JUST WANNA ECHO COUNCILMAN PAL'S COMMENTS. 
          THANK YOU SO MUCH. 
          UM, YOU KNOW, SO MANY OF YOU ALL HAVE MENTORED ME AND HELPED ME OUT THROUGH MY CAREER AND EVEN ONTO COUNCIL. 
          UM, SO THANK YOU FOR THE BOTTOM OF MY HEART. 
          AND AS THE MAYOR DID, YOU KNOW, I KNOW THAT Y'ALL'S TEAM, Y'ALL HAVE PUT TOGETHER GREAT TEAMS, AND SO THEY'RE ALWAYS HELPFUL TO ALL OF OUR CONSTITUENTS AND, AND, UM, I DO WANNA RECOGNIZE THEIR WORK TOO. 
          BUT THANK YOU FOR REPRESENTING US SO WELL. 
          UM, I APPRECIATE Y'ALL. 
          THANKS. 
          THANK YOU. 
          COUNCIL MEMBER ALTE GATO, COUNCIL MEMBER COURAGE. 
          THANK YOU, MAYOR. 
          I THINK THE MAYOR SAID IT VERY WELL AT THE BEGINNING OF HIS TALK ABOUT HOW WE TURN TO YOU AND COME TO YOU AND TALK WITH YOU ABOUT THE CONCERNS THAT WE HAVE, THAT WE HEAR FROM OUR CONSTITUENTS, WHO ARE YOUR CONSTITUENTS AS WELL. 
          AND, UH, I JUST WANNA SAY MY APPRECIATION FOR HOW YOU'VE STOOD UP FOR OUR NEIGHBORS, UH, OVER THE YEARS THAT YOU'VE BEEN SERVING. 
          AND I ALSO WANNA SAY, UH, YOU SHOULD FEEL VERY FREE TO COME TO US AND ASK US TO HELP YOU BECAUSE YOU'VE GOT A TOUGH JOB. 
          AND, UH, YOU DON'T STAND THERE ALONE. 
          YOU STAND THERE, UH, REPRESENTING ALL OF US HERE. 
          AND IF THERE'S ANYTHING I CAN DO, ANYTHING, ANY OF US AS COUNCIL MEMBERS CAN DO TO SUPPORT THE WORK THAT YOU'RE DOING UP IN AUSTIN FOR OUR COMMUNITY, I HOPE YOU'LL FEEL FREE TO ASK AND KNOW THAT WE'LL BE THERE TO SUPPORT YOU, LIKE YOU'RE THERE TO SUPPORT US. 
          THANK YOU. 
          THANK YOU. 
          COUNCIL MEMBER COURAGE. 
          COUNCIL MEMBER MCKEE RODRIGUEZ. 
          THANK YOU, MAYOR, AND THANK YOU ALL FOR EVERYTHING THAT YOU DO. 
          I, UM, I'M REMINDED OF SOME REMARKS THAT, UH, COUNCILMAN VIE GRAND JUST MADE ABOUT HOW, UM, HERE ON COUNCIL, WE HAVE OUR REALLY GREAT DAYS THAT WE HELP MAKE EASIER, AND WE HAVE THE REALLY BAD DAYS THAT SOMETIMES WE MAKE HARDER. 
          UM, BUT DESPITE ALL THOSE THINGS, I'M LOOKING AT US AND WE'RE VERY, WE'RE A VERY LIKE-MINDED GROUP, DESPITE OUR DIFFERENCES. 
          AND I THINK OF A MUCH MORE CHALLENGING SCENARIO WHERE AT THE STATE IT'S NOT THAT, AND IT IS SIGNIFICANTLY MORE CONTENTIOUS, AND THE BATTLES ARE SIGNIFICANTLY HARDER. 
          UH, AND SOMETIMES THERE'S ARE QUITE OFTEN THERE'S WAY MORE LIVES AT STAKES AND LIVELIHOODS AT STAKES. 
          AND SO, UH, I DO WANT TO NAME THAT AND I WANT TO THANK YOU ALL FOR ALL THAT YOU DO. 
          I ALSO WANNA NAME THAT, YOU KNOW, MAYOR JUST SAID, THE BEST, UH, DE STATE, THE BEST DELEGATION IN THE STATE. 
          ABSOLUTELY TRUE. 
          AND I THINK YOU GO TO MANY CITIES AND YOU DON'T GET THIS REPRESENTATION, AND YOU DON'T GET, UH, THIS REPRESENTATION IN RACE, GENDER, BACKGROUND, UM, AND LIFE EXPERIENCE. 
          AND SO I VALUE EACH AND EVERY ONE OF YOU AS AN INDIVIDUAL AND THE, THE VIEWS THAT YOU BRING TO THE STATE, UH, ON YOUR FIGHT AND IN THIS COLLECTIVE FIGHT. 
          AND I'M GLAD TO BE A PART OF THE MOVEMENT WITH YOU, UM, AND KNOW THAT JUST LIKE COUNCILMAN COURAGE SAID, WE'RE HERE, UH, FOR WHATEVER YOU NEED. 
          AND WHENEVER WE CAN MAKE THOSE FIGHTS A LITTLE BIT EASIER, WE'D LOVE TO DO THAT. 
          THANK YOU. 
          THANK YOU. 
          COUNCIL MEMBER MCKEE RODRIGUEZ, COUNCIL MEMBER KEO BERDEN. 
          THANK YOU, MAYOR. 
          I, I ALSO FEEL VERY WELL REPRESENTED BY THIS GROUP HERE. 
          UM, SOME OF YOU HAVE SERVED ON CITY COUNCIL IN THE PAST, OF COURSE, REPRESENTATIVE LOPEZ AND REPRESENTATIVE CORTEZ. 
          UH, AND SO I KNOW THAT YOU, YOU, YOU COME FROM A, A PLACE OF UNDERSTANDING WHAT WE ARE DEALING WITH, BUT I, I WANNA JUST KIND 
          [00:40:01]
OF GIVE YOU A PERSONAL THANK YOU AS A CONSTITUENT, BECAUSE I KNOW THAT IT'S, IT'S NOT EASY ON YOU, IT'S NOT EASY ON YOUR FAMILIES, ESPECIALLY TRAVELING UP AND DOWN TO AUSTIN. 
          MY STATE REP, UH, GARCIA, I KNOW HAS A, A, A BIG, BEAUTIFUL FAMILY. 
          AND IT'S, IT'S NOT EASY ON, ON ANY OF YOU, BUT YOU'RE ALL, I THINK THE MOST IMPORTANT THING IS THAT WE SOMETIMES FEEL, AND MAYBE I SHOULD JUST SPEAK FOR MYSELF, THAT WE ARE UNDER ATTACK IN, IN OUR CITY, UM, ESPECIALLY LOCAL GOVERNMENT. 
          SO YOU GUYS ARE ON THE FRONT LINES OUT THERE EVERY DAY, FIGHTING, ADVOCATING. 
          SO I THANK YOU AS A, A COUNCIL MEMBER AND A REPRESENTATIVE OF OUR COMMUNITY, BUT MORE, MORE IMPORTANTLY, AS A CON, AS YOUR CONSTITUENT. 
          SO I THANK YOU. 
          THANK YOU, MAYOR. 
          THANK YOU. 
          COUNCIL MEMBER KIO HDA, COUNCIL MEMBER VRAN, THANK YOU. 
          I, I, I WANNA THANK YOU ALL FOR BEING HERE. 
          UM, WHILE LIZ AND JOHN REPRESENT MOST OF DISTRICT THREE, AND I'M IN THEIR EARS EVERY TIME I SEE THEM. 
          UH, I KNOW THAT ALL OF YOU ARE WORKING HARD, STEVE, YOU SHOW UP TO EVENTS, WHICH I'M VERY THANKFUL FOR. 
          UM, JOSIE, THANK YOU FOR JUST COMING IN AND LIGHTING IN, LIGHTING UP A ROOM, RAY AND, UH, PHILIP, I CAN ALWAYS COUNT ON YOU TO COMMISERATE WITH ME ON WHAT IT'S LIKE TO BE ON COUNCIL. 
          AND THEN HAVE YOU, HAVE YOU TRY TO, UH, DO, DO SOMETHING FOR US. 
          TREY, YOU'RE BACK. 
          YOU'RE WORKING HARD. 
          THANK YOU FOR THAT. 
          AND BARBARA, WHAT CAN I DO WITHOUT YOUR CONSTANT INVITES TO BREAKFAST THAT I ALWAYS INTEND, AND THEN I KID WITH HER AND I SAY, OH, DO IT IN PERSON WHEN I KNOW FULL WELL, I PROBABLY CAN'T MAKE IT IN PERSON. 
          SO THANK YOU FOR CONTINUING TO TRY AND KEEP US INVOLVED, KNOWING AND UNDERSTANDING THAT WHEN WE WORK TOGETHER, WE CAN MOVE THIS STATE FARTHER AND MAKE US LEADERS, UH, NATIONWIDE. 
          SO I APPRECIATE ALL THE WORK YOU DO, AND THANK YOU FOR TAKING YOUR MORNING TO SPEND IT HERE WITH US. 
          THANK YOU. 
          THANK YOU. 
          COUNCIL MEMBER VIRON. 
          COUNCIL MEMBER CASTILLO. 
          THANK YOU, MAYOR. 
          I ALSO WANTED TO THANK OUR STATE DELEGATION FOR Y'ALL'S CONTINUED ADVOCACY, RIGHT? DESPITE, UH, WHAT POSITION WE MAY ALL TAKE. 
          I BELIEVE THAT DISTRICT FIVE HAS AMAZING STATE REPRESENTATION, SO THANK YOU ALL. 
          UH, AND OFTENTIMES RIGHT WHEN WE MAY NOT SEE OR HAVE THE OUTCOME THAT I HOPE WE DO AT THE STATE LEVEL, I'M REMINDED OF SOMETHING THAT OCCURRED HERE IN THE CITY HALL CHAMBERS ABOUT FOUR YEARS AGO. 
          AND, UH, REPRESENTATIVE JOSIE GARCIA WAS HERE AT THIS PODIUM AND ADVOCATING, AND I BELIEVE IT WAS YOU OR SOMEONE AT THE TIME OF THAT PUBLIC COMMENT THAT SAID, WE'RE ORGANIZING IN THE STREETS AND WE'RE ORGANIZING TO TAKE THOSE SEATS. 
          AND THAT'S SOMETHING THAT HAS STUCK IN MY MIND. 
          AND EVERY TIME I SEE AN OUTCOME THAT I DON'T LIKE, I'M REMINDED AND COMFORTED THAT THERE ARE FOLKS ORGANIZING AND THERE ARE FOLKS, AND WE ARE GOING TO GET THAT FAIR REPRESENTATION, JUST LIKE, UH, YOU HAVE PROVIDED US. 
          SO, SO THANK YOU ALL, UH, AND LOOKING FORWARD TO WHAT'S TO COME. 
          THANK YOU'ALL. 
          THANK YOU. 
          COUNCIL MEMBER CASTILLO, COUNCIL MEMBER ROCHA GARCIA. 
          THANK YOU MAYOR. 
          AND I TOO WANNA EXPRESS MY GRATITUDE TO ALL OF YOU ALL. 
          AND I'LL JUST BE COMPLETELY HONEST, I DON'T KNOW HOW YOU ALL DO IT, AND SO I, I DO NOT THINK I COULD DO THAT. 
          AND, UM, I WANNA SAY THANK YOU, UH, AS A CONSTITUENT, BUT ALSO AS A CITY COUNCIL MEMBER, BECAUSE YOU ALL ALWAYS TAKE THE OPPORTUNITY TO LISTEN. 
          UM, AND I THINK THAT IT'S ALSO, BY THE WAY, VERY NICE THAT EVERY TIME WE GO UP THERE, YOU ALL STEP OUT AND COME AND SAY HI. 
          AND SO, UM, IT'S JUST NEAT TO BE ABLE TO HAVE THAT WORKING RELATIONSHIP WITH YOU ALL. 
          OF COURSE, MY STATE REPRESENTATIVE, UH, DR. 
          PHILIP CORTEZ IS ALWAYS, UH, AVAILABLE AND AROUND TO TAKE, UM, A CALL AND, AND THANK YOU BECAUSE I HEARD THAT YOU WERE CRITICAL IN AN INCIDENT LAST WEEK IN D FOUR, SO THANK YOU FOR, FOR YOUR ADVOCACY THERE. 
          UM, BUT THEN I ALSO, UH, WANTED TO THANK SENATOR MENENDEZ, WHO, WHO I, I DON'T SEE IN THERE. 
          MIGHT HAVE BEEN HERE EARLIER, UM, MAYBE I MISSED HIM. 
          UM, BUT SENATOR MENENDEZ IS, IS ALSO FIGHTING THE GOOD FIGHT UP THERE. 
          UH, I WAS RECENTLY DELIVERING TESTIMONY AND I FELT SO BAD BECAUSE I COULD SEE, UH, SENATOR MENENDEZ AND HE WAS JUST PUSHING SO HARD. 
          UM, THAT SAME DAY I GOT TO SEE, UH, UH, A REPRESENTATIVE JOSIE GARCIA. 
          AND MAN, I CAME BACK HERE AND I SAID SHE WAS FIGHTING FOR US. 
          YEAH, IT WAS INCREDIBLE. 
          AND SO I HOPE THAT YOU HAVE SOME CLIPS OF THAT TO SHOW YOUR FAMILY LATER ON IF THEY DON'T WATCH. 
          UM, BUT IT WAS JUST SO EMPOWERING TO SEE, UM, A WOMAN BE UP THERE. 
          AND I KNOW THAT, UM, UH, THE STATE REPRESENTATIVE, BARBARA GERGEN, GEIN HAWKINS IS ALWAYS AS WELL, ONE OF OUR CHAMPIONS. 
          UM, I'M REMINDED ALSO THAT, UM, MY MOM ALWAYS SAYS,  THAT I AM A FIGHTER. 
          I'M LIKE, YEAH, YOU KNOW WHAT? THERE'S A LOT OF WOMEN ON THE COUNCIL AND AT THE STATE, UM, LEDGE THAT ARE ALSO FIGHTERS, RIGHT? AND I THINK THAT IT'S, UH, EMPOWERING TO BE ABLE TO SEE YOU ALL BE ADVOCATES. 
          SO THANK YOU FOR YOUR WORK, AND I LOOK FORWARD TO CONTINUING WORKING WITH YOU ALL. 
          THANK YOU. 
          THANK YOU. 
          COUNCIL MEMBER ROCHA GARCIA, COUNCIL MEMBER WHITE. 
          YEAH, I'LL, UH, ECHO, UH, MY COLLEAGUES ON THIS. 
          WE HAVE A GREAT DELEGATION UP THERE AND REALLY APPRECIATE THE WORK THAT ALL OF YOU DO, UM, TO STEVE AND JOHN ESPECIALLY. 
          UM, I KNOW IN DISTRICT 10 I HEAR SO OFTEN, UM, FROM MY CONSTITUENTS HOW MUCH THEY APPRECIATE, 
          [00:45:01]
UM, YOU GUYS BEING OUT THERE AND, AND FIGHTING THE FIGHT FOR THEM AND, AND HOW HARD YOU WORK, UH, TO ADDRESS ALL OF THEIR CONCERNS. 
          SO REALLY APPRECIATE THAT. 
          UM, WE'VE TALKED A LITTLE BIT TODAY ABOUT HOW YOU GUYS CAN ALWAYS REACH OUT TO US, UM, BUT, BUT I WANNA MAKE SURE THAT, THAT WE AS A COUNCIL KNOW THAT WE SHOULD ALWAYS, UM, TAKE THE OPPORTUNITY TO COME TO YOU ALL WHENEVER, WHENEVER THERE'S A, UH, A BILL OF, OF ANY REAL IMPORTANCE UP THERE. 
          UH, WHICH THERE, THERE WERE A LOT. 
          UM, WE, AS A COUNCIL SHOULD, SHOULD REACH OUT TO YOU AND, AND TRY TO, UM, WORK WITH YOU ALL AS BEST WE CAN TO COLLABORATE ON WHATEVER THE ISSUE IS SO THAT WE CAN COME UP WITH, UH, ASSIST YOU IN COMING UP WITH LEGISLATION THAT, THAT BENEFITS ALL OF US, UM, HERE IN SAN ANTONIO. 
          SO I HOPE THAT WE KEEP THAT IN MIND OVER THE NEXT, UH, COUPLE OF YEARS. 
          SO THANK YOU ALL AGAIN FOR, FOR EVERYTHING YOU DO, UH, FOR THE STATE AND FOR SAN ANTONIO. 
          THANK YOU. 
          COUNCIL MEMBER, WHITE COUNCIL MEMBER ELTETO. 
          NO, I'M GOOD. 
          I DIDN'T MENTION. 
          YEP. 
          OH, I'M SORRY. 
          COUNCIL MEMBER CORE. 
          UM, JUST WANNA QUICKLY SAY, I KNOW I'M THE NEW BEYOND COUNCIL AND I'M STILL GETTING TO MEET ALL OF YOU, BUT I FEEL LIKE A, A LITTLE CHILD LOOKING AT OUR CELEBRITIES, THE ONE THAT LIKE, SHE MOTIVATED HER TO RUN. 
          UM, REPRESENTATIVE GRIFFIN HAWKINS, YOUR WORK IN PUBLIC EDUCATION HAS ALWAYS BEEN SOMETHING THAT'S BEEN INSPIRATIONAL TO ME. 
          AND I KNOW REPRESENTATIVE BERNAL'S NOT HERE, BUT HIS AS WELL. 
          AND SO I, I ALSO KNOW YOU ALL ARE COMING UP TO, SO ONE, THANK YOU FOR INSPIRING THOSE OF US TO RUN AND ACTUALLY TRY TO MAKE A DIFFERENCE IN OUR COMMUNITIES. 
          AND, AND ALSO REPRESENTATIVE JOSIE CIE, IT'S BEEN REALLY NICE TO GET TO KNOW YOU AND SEE A FELLOW ADVOCATE, UM, AND, AND FOR STANDING IN WHO YOU ARE IN EVERY SINGLE WAY. 
          SO GRATEFUL FOR YOUR MENTORSHIP AND ALSO YOUR, UM, FOR BEING ABLE TO LET ME LOOK UP TO YOU. 
          AND THEN ALSO, I KNOW YOU GUYS ARE COMING INTO SPECIAL SESSION IN THE FALL, AND THERE'S A LOT OF THREATS THAT OUR COMMUNITY AND OUR, OUR MOST UNDERSERVED COMMUNITIES ARE FACING RIGHT NOW, SPEC SPECIFICALLY IN EDUCATION. 
          AND, UM, WE JUST GOT BRIEFED ACTUALLY LAST WEEK BY JULIA GRIZZARD ALL OF THE WORK THAT'S ACTUALLY HAPPENING. 
          SO THERE'S ANYTHING THAT WE CAN DO, UH, WE, WE'D LOVE TO HELP AND SUPPORT. 
          THANK YOU, COUNCIL MEMBER COR. 
          ALRIGHT. 
          NOW, THIS IS THE TIME BECAUSE YOU DO ALL OF YOUR WORK, UM, ALL THE REALLY INTENSE WORK IN AUSTIN, AND OCCASIONALLY WE GET SOME COVERAGE HERE. 
          WE HEAR ABOUT IT, BUT WE KNOW WHAT YOU'RE DOING. 
          SO THIS IS THE OPPORTUNITY NOW FOR Y'ALL TO COME FORWARD, TALK TO US, TALK TO THE COMMUNITY, LET 'EM KNOW WHAT YOU'VE BEEN THROUGH. 
          SO LET ME ASK OUR DELEGATION TO COME ON FORWARD AND MAKE SOME REMARKS, UH, AND LET US PROPERLY RECOGNIZE YOU FOR ALL YOUR GREAT WORK. 
          AND WE'RE GONNA GIVE YOU A ROUND APPLAUSE AS YOU COME FORWARD. 
          WE'LL START WITH OUR DEAN, THE DEAN OF THE HOUSE, REPRESENTATIVE MARTINEZ FISHER. 
          THANK YOU. 
          THANK YOU, MAYOR. 
          THANK YOU, COUNSEL. 
          UH, WE UNDERSTAND THERE'S A VIVACIOUS RUMOR THAT THERE'S SOME WHATABURGER COUPONS OUT HERE, . 
          THAT'S WHY WE'RE HERE. 
          UM, NO, IN ALL SERIOUSNESS, UH, THANK YOU FOR HAVING US. 
          WE HAVE A WONDERFUL DELEGATION. 
          UH, AND WHEN YOU SAY HOW WE WORK WELL TOGETHER, HOW WE COLLABORATE TOGETHER, THAT IS VERY TRUTHFUL. 
          THERE ARE A NUMBER OF DELEGATIONS IN THE STATE WHERE THEY DO NOT HAVE THAT PRIVILEGE TO BE ABLE TO SAY THAT THEY WORK TOGETHER. 
          UH, IN THIS DELEGATION, THERE ARE THREE MEMBERS OF THE APPROPRIATIONS COMMITTEE THAT WORK VERY HARD TO BRING DOLLARS TO SAN ANTONIO. 
          UH, WE HAVE A POWERFUL MEMBER OF THE WAYS AND MEANS COMMITTEE THAT WORK VERY HARD TO MAKE SURE THE CITY OF SAN ANTONIO HAS A FINANCIAL PATH, UH, TO FINANCE AND EXPAND ITS CONVENTION CENTER AND DO GREAT THINGS DOWNTOWN. 
          UH, WE'RE VERY LUCKY TO HAVE MEMBERS OF THIS COUNCIL THAT HAVE LOCAL GOVERNMENT, OR THIS, EXCUSE ME, DELEGATION, THAT HAVE LOCAL GOVERNMENT EXPERIENCE, USE THAT EXPERIENCE ON THEIR COMMITTEES, UH, TO PROTECT AND DEFEND THE RIGHTS OF CITIES. 
          BUT I THINK YOU'RE RIGHT. 
          I THINK THAT THE, THE MUNICIPAL GOVERNMENTS ARE UNDER ATTACK, HOME RULE AUTHORITY IS UNDER ATTACK. 
          UH, IT'S REFRESHING TO KNOW THAT WE SEE THIS THE SAME WAY WHEN WE VOTE. 
          NO LEGISLATION PASSES. 
          YOU DON'T TAKE THAT FOR AN ANSWER. 
          YOU ASSERT YOUR RIGHTS IN COURT TO HAVE THOSE RIGHTS HEARD AND ADJUDICATED. 
          WE APPRECIATE THAT. 
          UH, A LOT OF THINGS THAT ARE HAPPENING IN AUSTIN ARE OBVIOUSLY BEING TIED UP IN COURTS RIGHT NOW, BECAUSE THERE ARE QUESTIONS AS TO WHETHER OR NOT THOSE WERE PROPER AUTHORITIES. 
          SO WHEN A LOT OF YOU ASK, WELL, WHAT WE CAN, WHAT YOU ALL CAN DO TO CONTINUE TO HELP US, I SAY TO CONTINUE TO SPEAK OUT AND SPEAK UP AND CALL THE BALLS AND STRIKES LIKE YOU DO HERE EVERY WEEK, EVERY DAY, YOU ARE THE CLOSEST TO THE GROUND. 
          WE SHARE A LOT OF CONSTITUENTS. 
          I LIVE IN D SEVEN, VERY HONORED TO HAVE REPRESENTED ALL DETO REPRESENT US. 
          UH, SHE LIVES ON MILE ONE OF MY FOUR MILE RUN. 
          UH, AND I'VE NEVER SEEN A ROAD GET REPAIRED IN THE SAME DAY. 
          SO I APPRECIATE THAT. 
          BUT I ALSO REPRESENT HOW THE PRIVILEGE REPRESENT, UH, CONSTITUENCIES IN D ONE, D FIVE, D SEVEN, AND D EIGHT FOR THE RECORD. 
          I THINK YOU HAVE ONE OF THE MOST FANTASTIC CITY ATTORNEYS, UH, IN THE COUNTRY, . 
          AND, UH, UH, SO IT'S, IT'S ALL, I GET NERVOUS WHEN I HAVE TO ONE, YOU MIGHT ASK ME SOME QUESTIONS, I GET REAL NERVOUS. 
          UH, BUT, UH, WE WORK REALLY HARD. 
          WE HAVE SOME CHALLENGES COMING UP IN, IN THE WEEKS TO COME. 
          AND AGAIN, I THINK IT'S IMPORTANT THAT WE HEAR FROM YOU. 
          I THINK THAT THERE'LL BE ATTEMPTS TO DIVIDE THIS DELEGATION. 
          [00:50:01]
THERE'LL BE ATTEMPTS TO PROVIDE, YOU KNOW, SMOKE AND MIRROR. 
          UH, BUT AT THE END OF THE DAY, WE SHOULD BE DOING ONE THING AND ONE THING ONLY. 
          AND THAT'S WHAT'S BEST FOR OUR MUTUAL CONSTITUENTS. 
          SO I WOULD CHALLENGE EVERYBODY HERE TO, TO ENGAGE. 
          UH, YOU KNOW, EDUCATION IS NOT NECESSARILY THE SPACE FOR, FOR, UH, YOU KNOW, CITY COUNCILS, AND WE RECOGNIZE THAT. 
          BUT AGAIN, IT'S THE, IT'S THE CONSTITUENTS THAT WE SHARE. 
          IT'S THOSE COMMON TAXPAYERS THAT ARE PROVIDING FINANCES FOR THE COMMON GOOD. 
          THESE ARE FOLKS THAT THE CHILDREN IN OUR SCHOOLS, NUMBER ONE, WILL HAVE THE BRAIN POWER TO SOLVE THE PROBLEMS OF TOMORROW. 
          AND MORE IMPORTANTLY, THEY WILL HAVE THE FINANCIAL MEANS TO PAY FOR THE CHALLENGES TO COME. 
          SO IT'S IMPORTANT THAT WE ALL COME TOGETHER TO MAKE SURE THAT WHEN IT COMES TO A PUBLIC EDUCATION POLICY, THAT WE SEE THIS WITH ONE LINEAR VISION. 
          AND THAT IS THE SAN ANTONIO VISION. 
          SO WITH THAT, I WILL YIELD TO MY COLLEAGUES, BUT I WANNA THANK YOU ALL FOR HAVING US UP HERE, AND IT'S ALWAYS A PLEASURE TO BE IN FRONT OF YOU. 
          THANK YOU. 
          THANK YOU AGAIN, MAYOR, MEMBERS OF THE COUNCIL FOR ALLOWING US TO BE HERE FOR RECOGNIZING US. 
          WE TOO BELIEVE THAT WE HAVE THE BEST MAYOR AND CITY COUNCIL IN THE STATE OF TEXAS RIGHT HERE IN FRONT OF US. 
          SO WE'RE FORTUNATE TO HAVE SUCH STRONG LEADERSHIP AT THE LOCAL LEVEL. 
          AND IT'S ALWAYS GOOD TO COME BACK TO THE COUNCIL CHAMBERS WHERE I SPENT MANY YEARS, BOTH AS AN ASSISTANT WITH MELISSA BACK IN THE MAYOR GARDE, AND AS A CITY COUNCIL MEMBER, WHERE DR. 
          ROCHA GARCIA IS DOING AN OUTSTANDING JOB AS MY COUNCILWOMAN NOW. 
          AND SO WE JUST WANT TO THANK YOU FOR, FOR BEING PARTNERS, FOR KEEPING STRONG LINES OF COMMUNICATION OPEN WITH US EVERY TIME THERE WAS AN IMPORTANT ISSUE ON ANY OF THE COMMITTEES THAT WE SERVED ON. 
          WE WOULD ASK FOR YOUR SUPPORT, WE WOULD ASK FOR YOUR TESTIMONY. 
          AND Y'ALL WERE THERE AT THE CAPITOL EACH AND EVERY TIME. 
          AND MANY TIMES YOU'RE IN OUR OFFICES TOO, TALKING ABOUT THE, THE WHATEVER, UM, NEGATIVE POTENTIAL NEGATIVE LEGISLATION THAT MIGHT THAT MIGHT BE COMING BEFORE US. 
          AND, YOU KNOW, WE'RE THERE THE NEXT MORNING TO ADVOCATE AND TO FIGHT ALONGSIDE WITH US. 
          SO WE THANK YOU FOR THAT, AND WE LOOK FORWARD TO CONTINUING TO FIGHT, UM, THE BATTLES AS WE, AS WE HAVE A FEW MORE COMING UP HERE, AND I'LL TURN IT OVER TO MY COLLEAGUES. 
          BUT THANK YOU AGAIN FOR EVERYTHING YOU DO FOR YOUR COMMUNITY AND THIS GREAT CITY OF SAN ANTONIO. 
          THANK YOU. 
          THANK YOU. 
          WE, WE KNOW OUR ORDER OF TALK BECAUSE IT'S ALL ABOUT SENIORITY UP AT THE STATE HOUSE, OKAY? AND I, I'M SO HAPPY TO BE HERE THIS MORNING AND I WANNA THANK EACH AND EVERY ONE OF YOU FOR THE KIND WORDS AND TO MY COUNCILMAN, UH, FOR BEING HERE. 
          YOU KNOW, ONE OF THE THINGS I WANT ALL OF YOU TO KNOW IS THIS. 
          WE DO HAVE THE RECEIPTS IN TERMS OF THE THINGS THAT HAPPENED WITH THE BEXAR COUNTY DELEGATION. 
          THINK ABOUT IT. 
          OUR DEAN, WHO WAS ALSO THE CHAIR OF THE HOUSE DEMOCRATIC CAUCUS, UH, PROVIDES THAT LEVEL OF LEADERSHIP THAT WE NEED UP THERE. 
          WE ALSO, I'M HONORED TO BE HERE WITH OUR FRESHMAN OF THE YEAR, JOSIE GARCIA, WHO CAME UP WITH THE FIGHTING SPIRIT AND ALSO THE INTEREST OF PEOPLE HERE IN SAN ANTONIO. 
          SO AS WE SERVED, YOU KNOW, UH, IN THIS LEGISLATIVE SESSION, IT HAS BEEN DIFFICULT, BUT IT'S ALSO BEEN, UH, UH, VERY EDUCATIONAL AS IT RELATES TO THE THINGS THAT WE CAN DO, WE MUST DO AND CONTINUE TO DO. 
          I SERVE ON, UH, I'VE BEEN BLESSED TO SERVE ON THE, UH, UH, APPROPRIATIONS, UH, AS WELL AS WAYS AND MEANS. 
          SO I'M GONNA HELP Y'ALL GET THE MONEY AND SPEND THE MONEY, YOU KNOW, AND WORK IT OUT. 
          IT'S NOT EASY, FOR SURE. 
          IT'S NOT EASY. 
          BUT I THINK ALL OF US, AND I SPEAK FOR ALL OF US, THAT WE LOVE THIS GREAT CITY, AND WE WANNA DO WHAT'S BEST. 
          AND, AND WE TRY TO DEFINITELY WORK ACROSS THE AISLE TO MAKE SURE THAT WE ARE REPRESENTING ALL OF THE CONSTITUENTS OF THIS GREAT CITY. 
          AND THANK YOU, MAYOR, FOR ALL THE THINGS THAT YOU DO, CITY COUNCIL MEMBER. 
          I KNOW IT'S NOT EASY. 
          Y'ALL ON THE FRONT LINE. 
          Y'ALL GET CUSSED OUT EVERY DAY ABOUT UNHAPPY PEOPLE. 
          WE JUST GET CUSSED OUT SOME OF THE TIMES WHEN WE'RE VOTING. 
          SO I APPRECIATE EACH AND EVERY ONE OF YOU, AND YOU CAN REALLY, UH, BE ASSURED THAT WE'RE GONNA REPRESENT YOU WELL. 
          WE WANNA MAKE SURE WE CARRY OUT YOUR MISSION AND THE VISION FOR THIS GREAT CITY. 
          AND AS WE WORK TOGETHER AS PARTNER PARTNERS, AND I, I'M HAPPY TO BE A PART OF IT. 
          THANK YOU. 
          I DIDN'T REALIZE IT WAS A PECKING ORDER, I GUESS SO MAYBE WE'LL GO BY HEIGHT. 
          WOULD THAT WORK? I MEAN, I, I WOULD ALWAYS GO FOR THAT. 
          WELL, THANK YOU FOR THE WORK THAT YOU DO. 
          UH, THE EIGHT YEARS THAT I GOT TO SIT AT, AT, AT THE DAAS, UH, CLEARLY RECOGNIZE THAT, UH, THE WORK THAT GETS DONE GETS DONE ONLY BECAUSE YOU PUT IN THE TIME, UH, AND YOU'RE GETTING READY TO GO INTO BUDGET SESSION. 
          UM, WE ALL RECOGNIZE THAT THAT'S WHEN IT HAPPENS. 
          UH, WE CAN DO A LOT OF STUFF FOR OUR DISTRICTS AND MOVE THINGS ALONG, BUT IF IT DOESN'T GET PUT INTO THE BUDGET, IT DOESN'T HAPPEN. 
          WELL, THE SAME THING HAPPENS AT THE STATE. 
          WE DON'T GET IT PUT INTO THE BUDGET. 
          IT'S NOT GONNA HAPPEN. 
          UH, WE LOOK FORWARD TO YOUR INPUT TO MAKING SURE THAT THAT HAPPENS AT THE END OF THE DAY, UH, OFTENTIMES, UH, WE FEEL THAT, UH, THERE'S A SURPLUS IN THE BUDGET AND WE'RE GONNA HAVE AN EASY TIME. 
          THE REALITY OF IT IS WE ARGUE JUST AS MUCH AS YOU DO WHEN THERE'S A SURPLUS, AS WELL AS WHEN THERE'S A DEFICIT. 
          WHERE DO YOU CUT AND WHERE DO YOU SPIN? UH, THOSE ARE THE HARD QUESTIONS TO BE ASKED. 
          WE'VE GOT A HARD 
          [00:55:01]
QUESTION BEFORE US. 
          NOW. 
          HOW DO WE PAY OUR TEACHERS? WE'VE DONE A HORRIBLE JOB OF CRAFTING A STORY THAT'S FAIR. 
          UH, WE'RE GONNA GO BACK MORE THAN LIKELY IN OCTOBER, UH, TO TRY TO HAMMER THAT ONE OUT. 
          UH, THERE ARE FORCES THAT ARE WORKING IN, IN DIFFERENT DIRECTIONS. 
          UH, IT ALMOST SEEMS LIKE IT'S NOT A REPUBLICAN AND A DEMOCRAT ISSUE. 
          IT'S REALLY AN URBAN AND A RURAL ISSUE. 
          UH, AND WE'VE GOTTA FIGURE OUT THE BEST WAY FORWARD. 
          WE DO HAVE AN ADVANTAGE IN THAT WE HAVE SURPLUS IN THE BUDGET. 
          UH, WE ALSO NEED TO BE VERY, VERY CAREFUL THAT WE DON'T SPEND ONE TIME DOLLARS ON RECURRING CHARGES OR RECURRING EXPENSES. 
          WE'VE GOT A LOT OF WORK TO DO. 
          WE NEED YOUR INPUT. 
          WE NEED YOU TO BE IN AUSTIN, ALTHOUGH THIS IS PROBABLY GOING TO BE AN EDUCATION SPECIAL SESSION. 
          UH, WE STILL NEED YOU OUT THERE BECAUSE WHAT WE DO IN EDUCATION WILL IMPACT THIS CITY AND EVERY OTHER CITY FROM ITS WORKFORCE OPPORTUNITIES TO BUILDING A, A, A GOOD CLIMATE FOR OUR KIDS TO GROW UP IN. 
          SO I'M ANXIOUS TO WORK WITH YOU AND, UH, AND THANK YOU FOR THE HARDWARE THAT YOU'RE ABOUT TO DO ON OUR BUDGET AND THE WORK YOU'VE DONE IN THE PAST. 
          THANK YOU. 
          YEAH, I WANNA THANK YOU ALL FOR THIS OPPORTUNITY. 
          UH, I THINK WE HAVE SUCH A GREAT WORKING RELATIONSHIP. 
          I KNOW ONE THING I'M SO PROUD OF IS THE WAY THAT OUR BEXAR COUNTY DELEGATION WORKS SO WELL TOGETHER IN THE LEGISLATURE, AND IT'S NOT JUST LIP SERVICE. 
          UH, I'VE SEEN IT, I'VE LIVED IT. 
          UH, WE COMMUNICATE, UH, AND I THINK THAT'S THE KEY, UH, IS COMMUNICATION. 
          AND I THINK WE SEE THAT WITH Y'ALL TOO. 
          AND, AND WE'RE REALLY GONNA NEED THAT GOING FORWARD. 
          UH, AS, AS RAY, UH, ALLUDED TO, UH, WE'RE GONNA HAVE A TOUGH SESSION IN OCTOBER. 
          UH, AND IT'S, AND IT'S A TOUGH SESSION THAT AFFECTS US ALL, UH, THROUGHOUT THE STATE, BUT PARTICULARLY HERE IN IN SAN ANTONIO. 
          UH, EDUCATION IS SO FOUNDATIONAL, AND WE HAVE TO MAKE THE, AND WE HAVE TO MAKE THE RIGHT DECISION. 
          AND WE WE'RE GONNA LOOK TO YOU FOR COMMUNICATION TO HELP US WITH OUR MUTUAL, UH, CONSTITUENCY, UH, TO MAKE SURE THAT WE DO THE RIGHT THING FOR OUR CHILDREN, FOR OUR TEACHERS, AND FOR OUR STATE. 
          UH, AND, AND AGAIN, YOU KNOW, WHAT COMMUNICATION IS, IS EASY TO TALK ABOUT. 
          UH, BUT YOU HAVE TO DO IT. 
          UH, WE DON'T AGREE ON EVERYTHING, BUT WE TALK ABOUT IT AND WE TRY TO REACH AGREEMENT. 
          AND I THINK YOU ALL DO THE SAME THING. 
          UH, YOU ALL DON'T AGREE ON EVERYTHING, BUT YOU WORK TOGETHER. 
          AND WHEN NEED TO DO THE SAME THING BETWEEN THE CITY COUNCIL AND THE LEGISLATIVE BODY AND JUST COMMUNICATE SO OFTEN, UH, IT'S THE LACK OF COMMUNICATION THAT LEADS TO PROBLEMS. YOU KNOW, IT SEEMS LIKE MORE OFTEN THAN NOT, UH, THE ISSUES WHERE THERE'S REALLY THE DISSENSION WHERE THERE'S REALLY THE DIVIDE ARE ISSUES THAT THERE HASN'T BEEN THE COMMUNICATION. 
          IT'S AMAZING WHAT YOU CAN DO IF YOU JUST SIT DOWN AND TALK TO ONE ANOTHER. 
          UH, YOU ALL ARE GOOD AT THAT. 
          I THINK WE'RE GOOD AT THAT. 
          AND AGAIN, JUST APPRECIATE THIS OPPORTUNITY AND FOR ALL YOU DO FOR OUR COMMUNITY. 
          THANK YOU VERY MUCH. 
          THANK YOU, MAYOR AND COUNCIL, UH, FOR EVERYTHING THAT YOU DO. 
          UM, AND ESPECIALLY TO MY COUNCILWOMAN, UH, PHYLLIS VIGON FOR EVERYTHING THAT YOU DO IN DISTRICT THREE. 
          AND I SAY THIS ALL THE TIME, THAT TOGETHER WE'RE STRONGER AND WE, WE, I, I APPRECIATE THE FACT THAT WE'VE BEEN ABLE TO COLLABORATE, UH, ESPECIALLY ON MY VICIOUS DOG BILL THAT UNFORTUNATELY GOT VETOED. 
          BUT IT'S OKAY BECAUSE THE COLLABORATION THAT WE DID WITH ALL OF YOU AND WITH ANIMAL CARE SERVICES, WE ARE SHOWING HOW MUCH WE CARE FOR OUR COMMUNITY AND HOW WE WANNA KEEP THEM SAFE. 
          AND THAT'S EXACTLY WHAT WE NEED TO CONTINUE TO DO. 
          THIS IS MY SECOND SESSION, AND IT'S BEEN EXTREMELY DIFFICULT, AND IT'S BEEN SO ROUGH. 
          YOU HAVE NO IDEA THE CHALLENGES THAT WE GO THROUGH, BUT WE'RE IN IT FOR THE LONG HAUL. 
          WE'RE IN IT FOR THE GOOD FIGHT, BUT WE ALL NEED EACH OTHER, AND WE ALL SERVE A PURPOSE, AND WE JUST NEED TO CONTINUE TO BE STRONG. 
          AND SO, THANK YOU FOR ALL THAT Y'ALL DO. 
          FIRST OF ALL, I WANNA THANK CITY COUNCIL FOR YOUR SERVICE. 
          UH, LAST TIME I WAS UP HERE WAS, I WAS, I'M A RETIRED SAN ANTONIO FIREFIGHTER, AND WE USED TO DEAL A LOT WITH ERIC WALSH. 
          HE WAS MEAN WITH US. 
          NO, HE WAS GOOD. 
          HE WORKED WITH US. 
          HE WORKED WITH US VERY WELL. 
          BUT, UH, SO I THANK Y'ALL FOR YOUR SERVICE. 
          FROM MY PERSPECTIVE, THIS WAS MY FIRST SESSION. 
          AND WHEN YOU GET UP, UH, AT THE STATE LEVEL, IT CAN BE DIVISIVE, RIGHT? 'CAUSE POLITICS, AND IT PLAYS THE GAME IN THERE. 
          BUT MAN, I WAS SO BLESSED BECAUSE SAN ANTONIO'S NOT LIKE A LOT OF OTHER CITIES, YOU KNOW, I'D HEARD HORROR STORIES. 
          I DIDN'T KNOW OUR DEAN VERY WELL, TREY, YOU KNOW, BUT I HEARD, YEAH, HE'S A DEVIL. 
          YOU GOTTA WATCH HIM AND STUFF LIKE THAT. 
          HE IS A DEMOCRAT, MAN. 
          HE WAS A, HE, HE BECAME A GOOD FRIEND OF MINE. 
          AND I, I GOT COUNSEL FROM HIM, BARBARA, ALL OF THEM, ALL OF THEM. 
          LIZ, IT'S JUST SO NICE TO WORK WITH A DELEGATION. 
          PHIL SITS RIGHT IN FRONT OF ME, RIGHT? AND HE DOESN'T ALWAYS AGREE WITH ME. 
          HE TRIES TO TELL ME WHAT TO DO, AND, AND I LISTEN, AND, BUT SOMETIMES I DON'T. 
          BUT WE, THERE YOU GO. 
          HE HAS A GOOD LITTLE STORY THERE. 
          AND THEN, UH, STEVE, WHO'S A COLLEAGUE OF MINE, AND, AND, 
          [01:00:01]
BUT IT'S JUST NICE THAT I CAN GO TO ANY DESK AND GET A PERSPECTIVE AND IDEA. 
          AND THAT'S WHAT IT'S ALL ABOUT. 
          BECAUSE EVERYBODY HERE, WE WORK WELL, AND WE WORK TOGETHER FOR THE CITY OF SAN ANTONIO, FOR ALL OF TEXAS. 
          AND I'M JUST SO THANKFUL AND HONORED TO BE A PART OF THIS DELEGATION, ESPECIALLY WHEN I SEE OTHER DELEGATIONS, THEY DON'T EVEN TALK AND THEY DON'T, THEY FIGHT. 
          AND HERE WE ARE, WE'RE TOTALLY DIFFERENT. 
          AND I THINK A LOT OF THAT IS OUR CULTURE OF OUR CITY, RIGHT? THAT'S OUR, AND WE WANNA KEEP THAT CULTURE. 
          SO THANK YOU GUYS FOR, FOR WORKING WELL TOGETHER. 
          THANK YOU FOR WORKING WITH US AND, AND, UM, LET'S CONTINUE THAT, THAT TREND. 
          THANK YOU. 
          WELL, I GUESS WE SAVED THE BEST FOR LAST HERE, RIGHT? NO, , UM, . 
          UM, I REMEMBER THE FIRST DAY I STOOD UP HERE AND EVER ADVOCATED FOR OUR COMMUNITY . 
          AND I KNOW A LOT OF YOU REMEMBER VERY, UM, DISTINCTIVELY AS WELL. 
          BUT I THINK ONE THING THAT WE PROVED HERE IS I MEANT WHAT I SAID. 
          UM, I WAS BLESSED TO BE ABLE TO MEET MY, NOT ONLY MY BROTHER IN ADVOCACY AND ACTIVISM AND COMMUNITY WORK, PHARAOH CLARK. 
          I MET HIM HERE ON THE EXACT SAME DAY. 
          I TESTIFIED THE FIRST TIME, AND WE HIT THE GROUND RUNNING AND NEVER STOPPED SERVING OUR COMMUNITY. 
          UM, A LOT OF TIMES IT, IT WAS VERY HARD WORK. 
          PEOPLE ARE VERY HATEFUL SOMETIMES, AND I JUST WANNA TELL YOU ALL HOW MUCH, UM, PHARAOH, AND I APPRECIATE YOU BECAUSE FROM THAT POINT ON, OUR CITY WAS UNWELL AT THE TIME. 
          OUR NATION WAS UNWELL AT THE TIME. 
          I'M A RETIRED AIR FORCE VETERAN, CAME TO SAN ANTONIO BECAUSE OF LACKLAND AIR FORCE BASE. 
          I KNEW SERVICE TO MY COUNTRY. 
          I KNEW SERVICE TO MY COMMUNITY. 
          AND I'M SO GRATEFUL FOR YOUR SUPPORT THAT NOW I GET TO SERVE OUR GREAT STATE. 
          UM, IF YOU WOULD'VE EVER ASKED ME. 
          AND, AND, UM, MR. WALSH WAS TALKING ABOUT IT THIS MORNING. 
          HE SAID, IF Y'ALL WOULD'VE ASKED ME BACK THEN THAT YOU ALL WOULD BE DOING WHAT YOU DO NOW, I WOULD NEVER BELIEVE IT. 
          AND, AND I'M HERE TO TELL YOU I WOULDN'T EITHER. 
          UM, BUT, BUT ONE THING THAT I DID DO, I KNOW A LOT OF FOLKS WERE REALLY NERVOUS. 
          UM, I, I TEND TO BE SOMEBODY WHO'S VERY IMPASSIONED AND SAY WHAT I, WHAT I THINK. 
          UM, BUT I'M SO PROUD TO SAY THAT I HAD GOOD GUIDANCE FROM THIS DELEGATION. 
          UM, ALMOST FROM DAY ONE. 
          REPRESENTATIVE GERVIN HAWKINS SUPPORTED US AS ACTIVISTS AND ADVOCATES OF THIS CITY. 
          AND WHEN I BECAME, UM, THE CANDIDATE AND THE NOMINEE FOR STATE REPRESENTATIVE, SHE WAS LIKE, JOSIE, WE LOVE YOUR PASSION. 
          WE LOVE YOUR PASSION, BUT YOU HAVE TO LOOK AT THE WHOLE APPARATUS. 
          AND WHEN, WHEN SHE TOLD ME THAT, IT, IT HELPED ME BE ABLE TO LOOK AT THE ISSUES ALL AROUND, AND ALL THE PEOPLE WHO SAID THAT THEY LOVED TEXAS SO MUCH, THAT THEY'RE WILLING TO WORK AT THE STATE CAPITOL AND LEAVE THEIR FAMILIES FOR $600 A MONTH, PAY EVERY SINGLE ONE OF THOSE PEOPLE LOVE THEIR CONSTITUENTS. 
          THEY LOVE THEIR CITIES, THEIR TOWNS, THEIR FARMLANDS. 
          UM, BUT WE DON'T ALWAYS AGREE ON THE SAME WAY TO SERVE THOSE CONSTITUENTS. 
          AND I'M PROUD TO SAY THAT THAT'S WORKED VERY WELL FOR US HERE. 
          YOU'VE HEARD ALL OF MY COLLEAGUES STATE THAT OTHER PLACES AREN'T ABLE TO HAVE THAT SAME PRIVILEGE. 
          SO I JUST WANNA ASSURE YOU THAT YOU ALL ARE IN VERY GOOD HANDS. 
          UM, AND WE'LL NEVER STOP WORKING FOR YOU REPRESENTATIVE. 
          I MEAN, UM, COUNCILWOMAN HAIDA FROM DAY ONE, YOU STAYED IN CONTACT WITH US. 
          SHE MET WITH US EVERY SINGLE WEEK FOR A YEAR, EVERY SINGLE WEEK FOR A YEAR TO HELP US ADDRESS ISSUES IN OUR COMMUNITY. 
          UM, WE'RE NOT GONNA STOP WORKING AND, AND WE'RE EXCITED TO SERVE WITH YOU ALL. 
          THANK YOU. 
          THAT'S YOUR BEXAR COUNTY DELEGATION, FOLKS, THANK YOU VERY MUCH FOR ALL THE WORK THAT YOU DO. 
          ALL RIGHT, AND THE WORK CONTINUES, BUT WE'RE NOT DONE, . 
          ALL RIGHT. 
          LET'S GET OUR BEARINGS. 
          NOW WE DO HAVE A, UM, COUPLE OTHER POINTS OF PRIVILEGE I WANT TO GET TO NOW. 
          SO LET ME START, UH, BY RECOGNIZING COUNCIL MEMBER CASTILLO. 
          THANK YOU, MAYOR. 
          LAST FRIDAY, ON AUGUST 11TH, WE LOST SOMEONE THAT MOST PEOPLE WOULD OVERLOOK ON THEIR DAY-TO-DAY COMMUTE. 
          HIS NAME WAS ALBERT GARCIA. 
          AND HIS STORY IS AN IMPORTANT REMINDER ABOUT THE STRUGGLES THAT COME WITH HOMELESSNESS IN OUR ROLE TO IMPROVE THE WORK AND ASSISTANCE THAT EXISTS TODAY. 
          IN JANUARY OF 2022, A GROUP OF US GATHERED TO GET ALBERT INTO HOUSING. 
          THIS COMMUNITY EFFORT WAS LED BY ALBERT'S NEIGHBORS, OUR THEN D H S OUTREACH WORKER, DANIEL GROVE, JUDGE KAZEN, AND OUR DISTRICT FIVE TEAM. 
          [01:05:02]
ALBERT SPENT TIME GETTING SOBER GOING THROUGH PHYSICAL THERAPY. 
          HE BECAME A W AMPUTEE. 
          UM, DUE TO HIS EXPOSURE DURING THE COLD WINTER STORM URI AND LEARNING HOW TO LIVE INDEPENDENTLY, ALBERT WAS HOUSED AT A GROUP HOME. 
          HIS EXPERIENCE, THERE WAS QUITE, UH, AN EXPERIENCE TO WHERE HE EXPERIENCED ABUSE. 
          UH, ADULT PROTECTIVE SERVICES WAS BROUGHT IN. 
          UM, HE TRIED TO DEFEND OTHER ELDERLY INDIVIDUALS THAT WERE LIVING WITH HIM. 
          AND AGAIN, WE WANTED TO ALSO THANK STATE REPRESENTATIVE DIEGO ANA'S OFFICE, WHO HELP FACILITATE SOME OF THE CASE CASEWORK WITH, UH, AL AL ALBERT. 
          ULTIMATELY, WHAT WE LEARNED IS WHAT, WHAT HE WAS EXPERIENCING WAS NOT IN APSS JURISDICTION. 
          AND THAT PIECE OF INFORMATION WASN'T SHARED AND RELAYED TO ALBERT AND THOSE REPORTING THIS INDIVIDUAL AT THIS GROUP HOME IN MID-JULY OF THIS YEAR, WE WERE INFORMED BY COMMUNITY WHO HAD BUILT A CLOSE RELATIONSHIP WITH ALBERT, THAT HE WAS BACK OUT ON THE STREETS. 
          WE WERE HOPEFUL THAT WE COULD FIND HOUSING. 
          WE WERE WORKING THROUGH ALL OF OUR EXISTING AVENUES AND RELIED HEAVILY ON COMMUNITY WHO SUPPORTED HIM. 
          AND WE WANTED TO BE SURE THAT WE SPECIFICALLY THANK THE COMMUNITY, UH, OUTREACH WORKER WHO HELPED SUPPORT ALBERT, UM, GETTING HIM HOUSED IN THE FIRST TIME. 
          AND THE SECOND TIME WHEN HE WAS BACK OUT ON THE STREETS. 
          HIS NEIGHBORS, UH, MARISOL CORTES, WHO LIVED DOWN THE STREET, MARIAMA HER, HER RIOS, DANIEL GROVE, D H S DAVID ROW, SHANNON, ROY, BRIANNA, AND BETHANY FROM DIEGO BERNARD'S OFFICE, OUR DISTRICT FIVE TEAM, RACHEL AND KATIE AND TAYLOR, WHO'S LEFT US TO WORK FOR UNIVERSITY HEALTHCARE AND LEADERSHIP OVER AT THE COS GARDEN NEIGHBORHOOD ASSOCIATION. 
          UH, IT TOOK COORDINATION WHEN HE ENDED UP BACK OUT ON THE STREET TO ENSURE THAT HE WAS TREATED WITH COMPASSION, AND FOLKS HAD AN UNDERSTANDING THAT WE WERE GOING TO GET HIM BACK INTO HOUSING, RIGHT? BUT BECAUSE OF THE PROCESS THAT EXISTS TODAY, HE TECHNICALLY WASN'T CONSIDERED HOMELESS, SO WE COULDN'T GET HIM IMMEDIATELY REHOUSED, DESPITE HIM WANTING THAT HOUSING. 
          SO I FIND HOPE IN THE PROPOSED BUDGET THAT WE ARE GOING TO HOUSE 800 INDIVIDUALS. 
          UM, ALBERT SHOULD BE WITH US HERE TODAY. 
          ALBERT, YOU KNOW, HE, HE, HE WAS A DISTRICT FIVE CONSTITUENT WHILE LIVING UNDER I 35 ON FLOYD STREET. 
          HE WAS A DISTRICT FIVE CONSTITUENT. 
          AND WHAT HE DID IS HE HELD A MIRROR UP TO COMMUNITY ABOUT THE REALITIES OF MANY INDIVIDUALS IN THE CITY OF SAN ANTONIO, AND WAS WHAT I CALL VISIBLE POVERTY, RIGHT? A LOT OF FOLKS TURNED A BLIND EYE, BUT IT'S A REMINDER OF THE WORK THAT WE HAVE AHEAD OF US TO ENSURE THAT PEOPLE STAY HOUSED. 
          UM, WITH THAT, I JUST WANTED TO BE SURE THAT I THINK D H S FOR THEIR CONTINUED WORK, UM, WE HAVE PLENTY OF WORK AHEAD OF US. 
          UM, WHAT I SEE THE PATH FORWARD IS THE STEPS THAT WE'VE TAKEN WITH THE PROPOSED BUDGET, BUT ENSURING THAT, UH, ALL OF US UP HERE, WHEN WE HAVE A PROJECT FOR, UM, PERMANENT SUPPORTIVE HOUSING, UM, FOR ANY HOUSING FOR OUR MOST VULNERABLE, THAT OFTENTIMES NEIGHBORS TRY TO PRESSURE US TO SAY NO, THAT WE MAKE THE RIGHT DECISION AND SUPPORT THAT PROJECT TO ENSURE THAT WE KEEP PEOPLE HOUSED AND GET PEOPLE HOUSED. 
          SO, UM, I JUST, AGAIN, WANTED TO THANK RACHEL TUCKER OF OUR TEAM, WHO'S HAD TO HANDLE SO MANY OF THESE VERY HEAVY CASES. 
          ON MONDAY, SHE WORKED TO GET, UM, A, A, A MOTHER OF, I BELIEVE 10 WHO WAS EVICTED RIGHT BEFORE THE FIRST DAY OF SCHOOL YESTERDAY, WE WERE WORKING WITH A, A, A DAUGHTER WHO'S TRYING TO KEEP HER, HER FATHER HOUSED, UH, WHO'S LIVING IN DEPLORABLE HOUSING CONDITIONS. 
          SO THIS IS VERY HEAVY WORK, UM, THAT MY TEAM HANDLES THAT I KNOW D H S AND THE OUTREACH WORKERS HANDLE. 
          UM, BUT I FIND HOPE IN THE PROPOSED BUDGET, AND OF COURSE, WE HAVE PLENTY OF WORK AHEAD. 
          THANK YOU, MAYOR. 
          THANK YOU. 
          COUNCIL MEMBER CASTILLO. 
          ALRIGHT, WE'RE GONNA MOVE NOW 
          [Annexation
 ]
INTO OUR AGENDA TODAY. 
          WE DO HAVE ONE ITEM THAT WAS PULLED FOR INDIVIDUAL CONSIDERATION. 
          WE'LL TAKE THAT FIRST AND THEN WE'LL GET TO OUR BUDGET BRIEFINGS. 
          SO LET ME PULL UP ITEM NUMBER 22. 
          ITEM NUMBER 22 IS A RESOLUTION INITIATING HISTORIC LANDMARK DESIGNATION FOR ONE 16 EAST DEWEY PLACE, LOCATED IN THE CITY COUNCIL DISTRICT ONE, AND WAIVING APPLICATION FEES. 
          ALRIGHT, UM, WE DO HAVE A COUPLE CITIZENS SIGNED UP TO SPEAK ON ITEM NUMBER 22. 
          SO LET ME CALL THEM UP NOW. 
          UM, WE'LL START WITH MICHELLE HOUSEMAN AND PATRICK CHRISTENSEN AS A GROUP. 
          GOOD MORNING MAYOR. 
          COUNCIL MEMBERS. 
          I'M MICHELLE HOUSEMAN WITH LAND USE SOLUTIONS REPRESENTING THE PROPERTY OWNER. 
          AND PATRICK CHRISTENSEN IS ALSO REPRESENTING THE PROPERTY OWNER. 
          HE WILL SPEAK AFTER ME. 
          THANK YOU FOR THE OPPORTUNITY TO SPEAK THIS MORNING. 
          SO WE REPRESENT THE PROPERTY OWNER AND RESPECTFULLY REQUEST THAT THE COUNCIL DENY THE APPLICATION TO INITIATE HISTORIC ZONING. 
          THE PROCESS STARTED IN THE CITY WITH THE, UH, 
          [01:10:01]
DANGEROUS STRUCTURES. 
          UM, OFFICER PATRICIA RAMIREZ FILING A DANGEROUS STRUCTURES REPORT ON THIS PARTICULAR STRUCTURE, AND THE CITY FILED A DEMOLITION PERMIT APPLICATION. 
          THE STRUCTURE YOU SEE HERE, THE HAS A NON-ORIGINAL PORCH COLUMNS. 
          THE ROOF AND, UH, MOLDING ARE DETERIORATING. 
          YOU SEE HERE, THE COLUMNS ARE NOT ORIGINAL. 
          THERE ARE HOLES IN THE PORCH, IT'S MOLDING, AND THE ROOF IS DETERIORATING AS WELL. 
          THERE'S A TREE THAT HAS DAMAGED THE ROOF ON ONE SIDE, AND THEN YOU SEE HERE FROM ANOTHER ANGLE, AND THERE'S A MODERN ADDITION IN THE BACK. 
          SO THE CITY IN 2000, UH, 21 HAD POST OAK PROPERTIES. 
          THEY'RE A CONSULTANT, DO A STUDY OF HISTORIC DESIGNATIONS IN THIS AREA AND THE EXPANSION OF THE TOBIN HILL HISTORIC DISTRICT. 
          AND YOU SEE ON THE LEFT SIDE, THE GREEN ARROW WAS WHERE THE HISTORIC STUDY WAS PERFORMED. 
          AND THE BLUE ARROW IS THE VERY SMALL, UH, SUBJECT PROPERTY. 
          AND THEN YOU SEE ON THE RIGHT, THE RESULTS OF THEIR STUDY WAS THAT THIS PARTICULAR AREA DID NOT HAVE ENOUGH HISTORIC SIGNIFICANCE IN ORDER TO INCREASE THE EXPANSION OF THE HISTORIC DISTRICT. 
          SO THE PROPERTY IS OUTSIDE OF THE AREA THAT, UM, COULD BE AN EXPANSION OF THE DISTRICT. 
          ALSO, AS A RESULT OF THAT STUDY WAS THE PROPERTY IS NOT RECOMMENDED AS INDIVID INDIVIDUALLY ELIGIBLE FOR LOCAL OR STATE HISTORIC DESIGNATION. 
          AND THIS IS JUST THE DANGEROUS STRUCTURES REPORT THAT THE CITY FILED ON THE STRUCTURE. 
          I'M NOT GONNA READ THROUGH THAT. 
          BUT THE BASIC, IN SUMMARY, UM, THE CITY FOUND THAT THEIR WALKING SURFACE IS UNSAFE. 
          THAT IT'S UNSAFE FOR THE PURPOSES FOR WHICH IT'S BEING USED. 
          SINGLE FAMILY, IT'S SO DAMAGED, HAS BECOME A HARBOR FOR VAGRANT AND CRIMINALS AND POSES A, A THREAT TO LIFE, HEALTH AND SAFETY. 
          I'LL JUST MENTION THAT THE PROPERTY IS ZONED MF 33, AND THERE IS A SINGLE FAMILY STRUCTURE THAT YOU SEE TO THE RIGHT. 
          AND SINCE THERE IS A SINGLE FAMILY STRUCTURE, ALL THAT COULD BE BUILT ON THIS PROPERTY IF IT WERE TO BE REDEVELOPED, IS A TWO AND A HALF STORY BUILDING. 
          SO WITH THAT, I'LL TURN THIS OVER TO PATRICK CHRISTENSEN. 
          I'M AVAILABLE FOR QUESTIONS AND THANK YOU SO MUCH FOR YOUR TIME. 
          THANK YOU. 
          COUNSEL. 
          PATRICK CHRISTENSEN, THREE 10 SOUTH ST. 
          MARY'S, SUITE 2,700. 
          I'LL BE QUICK. 
          I KNOW YOU'VE GOT MORE TO DO TODAY, UH, BUT BASICALLY JUST HERE TO ANSWER ANY QUESTIONS YOU MAY HAVE. 
          LIKE I SAID, THE PROCESS STARTED WITH THE DANGEROUS STRUCTURES BOARD SAYING THAT THIS PROPERTY SHOULD BE DEMOLISHED. 
          THE OWNER OF THE PROPERTY HAS OWNED IT FOR ABOUT NINE YEARS, BUT IT HAD ALREADY BEEN ABANDONED SINCE 2007, SO HE DID NOT DO ANYTHING TO CAUSE IT TO, UH, GET IN THIS DILAPIDATED STATE. 
          BUT WE WOULD LIKE TO ASK FOR YOUR PERMISSION TO DEMOLISH THE STRUCTURE. 
          WE FEEL IT IS UNSAFE PER THE DANGEROUS STRUCTURES BOARD. 
          AND IF YOU HAVE ANY QUESTIONS, WE'RE HAPPY TO ANSWER THOSE. 
          THANK YOU. 
          THANK YOU. 
          UH, MS. HAUSMAN AND MR. CHRISTENSEN. 
          UH, WE NOW HAVE, UH, FREDERICA KUSHNER. 
          MS. KUSHNER, YOU'LL BE FOLLOWED BY RICHARD MOORE. 
          UH, MY NAME IS FREDERICA KUSHNER. 
          I LIVE AT 4 0 5 EAST MYRTLE STREET, UH, 7 8 2 1 2 IN TOBIN HILL, UH, IN COUNCIL DISTRICT ONE. 
          I'M REPRESENTING THE TOBIN HILL COMMUNITY ASSOCIATION IN ASKING HISTORIC DESIGNATION FOR THE PROPERTY AT ONE 16 EAST DEWEY PLACE. 
          THE HOUSE WAS BUILT IN 1912. 
          IT WAS OCCUPIED UN UNTIL SOMETIME WE BELIEVE AROUND 2012. 
          IN 2014, IT WAS SOLD TO THE PRESENT OWNER 20 14, 9 YEARS AGO. 
          IT HAS BEEN ALLOWED TO SIT AND DETERIORATE EVER SINCE. 
          IN SPITE OF THIS, IT STILL RETAINS MUCH OF ITS ORIGINAL ARCHITECTURAL INTEGRITY. 
          IT'S A REMNANT OF A BYGONE ERA, AND THAT'S WHY WE WANT TO PRESERVE IT. 
          IT, AND THE FEW RESIDENCES ON THE SOUTH SIDE OF THE 100 AND 200 BLOCK OF EAST DEWEY ILLUSTRATE WHAT A THRIVING ECLECTIC RESIDENTIAL SCENE. 
          THE OLDEST SECTION OF TO HISTORIC TOBIN HILL ONCE WAS DESIGNATING A BUILDING HISTORIC, OFTEN RESULTS IN SALE AND REHABILITATION. 
          WE HOPE THAT CAN HAPPEN TO THIS EXAMPLE OF THE HISTORY OF OUR NEIGHBORHOOD, AND WE HOPE THAT YOU WILL BE WILLING TO STOP THE WHOLESALE TEARING DOWN OF THE CHARACTERISTIC PART OF HISTORIC TOBIN HILL. 
          THANK YOU. 
          THANK YOU, MS. THANK YOU, MS. KUSHNER. 
          UH, MR. RICHARD MOORE, 
          [01:15:04]
I CAN'T YOUR NAME AND ADDRESS, RIGHT? YOU NEED TO RIGHT HERE. 
          OKAY. 
          UH, ILLUSTRIOUS MAYOR, CITY COUNCILMAN. 
          I'M, I'M 87, 87 YEARS OF AGE, AND I THINK MY, MY BODY IS CATCHING UP WITH MY, WITH MY AGE BECAUSE I'M, I'M A LITTLE BLINDSIDED AND A LITTLE HARD OF HEARING. 
          UH, I AM RICHARD MOORE. 
          I'M A RESIDENT OF TOBIN HILL NEIGHBORHOOD ASSOCIATION. 
          I'M PRESIDENT OF THE ORIGINAL TOBIN HILL NEIGHBORHOOD ASSOCIATION, ESTABLISHED IN 1979. 
          MY SONS AND I HAVE BEEN IN TOBIN HILL 56 YEARS. 
          IN THOSE 56 YEARS, WE'VE ACQUIRED 12 PROPERTIES THAT WE PROBABLY HAVE RESTORED FINANCIALLY OR SUCCESSFUL. 
          MY REASON FOR COMING HERE TODAY IS THAT THIS PARTICULAR PARCEL OF PROPERTY THAT WE'RE DISCUSSING, IT'S BEYOND REPAIR. 
          IT'S BEYOND A BANKER LENDING YOU MONEY TO RESTORE, UH, UH, CREDIT UNION WON'T EVEN LOOK AT IT. 
          SO YOU EITHER HAVE $200,000 TO DO THE RESTORATION ON THIS PARTICULAR PROJECT. 
          THE HOUSE IS BEYOND REPAIR, AS I STATED TO, I, I OWN 12 PROPERTIES IN TOBIN HILL THAT, THAT I LOOKED AT. 
          AND THEY'RE, THEY'RE, THEY'VE BEEN RESTORED AND SUCCESSFUL REAL ESTATE INVESTMENTS. 
          IN MY OPINION AS AN ARCHITECT, I THINK THE HISTORICAL DEPARTMENT SHOULD HAVE A SECTION THAT BEFORE THEY MAKE THE DECISION ON SAYING THIS IS HISTORICAL, HOW THEY SHOULD BE REALISTIC ON HOW MUCH DOES IT COST TO RESTORE A HOME IN, IN, IN ALL OF SAN ANTONIO, I DON'T CARE IF IT'S KING WILLIAM OR MONTE VISTA, I'VE RESTORED MY, MY OWN HOUSE. 
          IN, IN, IN MONTE VISTA WAS AWARDED THE 1983 RESTORATION AWARD BY THE CONSERVATION SOCIETY. 
          SO I'VE BEEN VERY ACTIVE IN RESTORING OLDER HOMES, WHICH I LOVE. 
          I LOVE MY ARCHITECTURAL PRACTICE HAS BEEN VERY SUCCESSFUL. 
          I'VE DONE CONSIDERABLE GOOD WORK HERE IN SAN ANTONIO. 
          I, I RESTORED THE ROBERT E. LEE HOTEL. 
          I RESTORED THE O'BRIEN HOTEL DOWNTOWN. 
          SO I'M WELL AWARE OF HOW MUCH IT COSTS TO RESTORE. 
          AND OUR NEW CITY COUNCILMAN, I HOPE SHE, SHE DIRECTS THE ENTIRE COUNCIL AND THE PROPER DECISION TO ALLOW THIS PROPERTY TO BE, UH, DEMOLISHED. 
          AND HOPEFULLY WE HAVE ANOTHER LOT IN TOBIN HILL THAT SOME YOUNG DEVELOPER CAN COME AND DEVELOP NEW, NEW STRUCTURES IN TOBIN HILL. 
          BUT I THINK THAT, UH, I THINK THE HISTORICAL DE AND GOD, I, HOW MANY YEARS HAVE I BEEN BEFORE THE HISTORICAL DEPARTMENT? AND I'VE BEEN VERY CONTROVERSIAL WITH THE DIRECTORS OR PROJECTS THAT THEY, THEY SUPPORT OR I AM AGAINST. 
          THANK YOU, MR. MOORE. 
          PLEASE CONSIDER THE, THE, THE REALISTIC OF A COSTING. 
          I I LOOKED AT THIS PROPERTY WITH MY CONSTRUCTION PEOPLE AND WE'RE LOOKING AT OVER $200,000 TO RESTORE. 
          THANK YOU MR. MOORE. 
          HOW'S THAT? ALRIGHT. 
          UM, WE'LL GET NOW TO COUNCIL DISCUSSION. 
          COUNCIL MEMBER CORE. 
          UM, CAN I, UH, THANK YOU, MAYOR. 
          CAN I ASK A FEW QUESTIONS OF THE APPLICANT OR APPLICANT REPRESENTATIVE? SO THANK YOU ALL FOR YOUR PRESENTATION. 
          VISITED THE PROPERTY, IT FELT REALLY UNSAFE. 
          MY CHIEF OF STAFF DECIDED NOT TO STEP ON, ON THE STAIRCASE AFTER I YES. 
          COUNSEL AFTER I TESTED IT. 
          YES. 
          UM, WANTED TO FIRST ASK, HOW LONG HAS THE OWNER OWNED THE PROPERTY? NINE YEARS. 
          AND WHAT WAS THE STATE OF THE PROPERTY WHEN IT WAS FIRST PURCHASED? IT HAD BEEN ABANDONED SINCE 2007. 
          NO ONE HAD BEEN LIVING THERE SINCE 2007. 
          OKAY. 
          SO THE, ONE OF THE THINGS THAT WE'VE HEARD IS THAT THE OWNER HAS ALLOWED FOR THIS PROPERTY TO KIND OF GET TO THIS CONDITION AND FALL APART. 
          HOW CAN YOU DESCRIBE HOW DIFFERENT IT WAS FROM THE BEGINNING TO NOW? IT IS BASICALLY THE SAME SHAPE. 
          HE'S ACTUALLY BEEN WORKING VERY HARD WITH, YOU KNOW, COMPLYING WITH THE ABANDONED STRUCTURE ORDINANCE, KEEPING THE HOMELESS OUT. 
          THEY'RE, THEY'RE CONSTANTLY TEARING THE BOARDS OFF THE WALLS, THE WINDOWS TO GET IN. 
          SO HE'S, HE'S BEEN WORKING ON THAT. 
          HE JUST COULD NOT COME UP WITH A, A, A PURPOSE FOR THE STRUCTURE TO SPEND ALL THE MONEY TO REHABILITATE IT. 
          OKAY. 
          AND IF DEMOLISHED, WHAT IS, UH, HE GOING TO USE THIS PROPERTY FOR? I MEAN, NO IMMEDIATE PLANS. 
          HE, UM, THE PROPERTY'S OWNED MULTIFAMILY 33 UNITS PER ACRE. 
          THE PLAN IS PROBABLY TO COME BACK TO THE NEIGHBORHOOD WITH A, YOU KNOW, A THREE UNIT TOWN HOME TYPE DEVELOPMENT. 
          THERE'S NOT THERE THERE YET. 
          THERE'S NO PLANS ON REZONING? NO IMMEDIATE PLANS, NO. 
          OKAY. 
          UM, ALRIGHT. 
          SO, THANK YOU. 
          THANK YOU. 
          UH, 
          [01:20:01]
THANK YOU TO THE, TO TOBIN HILL COMMUNITY ASSOCIATION. 
          I KNOW OUR TEAM HAS BEEN TALKING WITH YOU ALL. 
          SO THANK YOU ALFONSO, UM, RICKY AND RICK FOR YOUR ADVOCACY AND FOR DOING THE DILIGENCE ON THIS PROPERTY. 
          UM, AT THIS POINT, THE, THE PROPERTY IS REALLY UNSAFE. 
          D S D ACTUALLY STARTED THIS PROJECT, OR THE PROCESS TO DEMOLISH IT BECAUSE THEY FELT THAT IT WAS A, UM, THAT DANGEROUS PREMISE INSIDE ITS DEMOLITION BECAUSE IT'S A THREAT TO LIFE, HEALTH AND SAFETY. 
          SO I, I DON'T WANT TO STATE THAT WE ARE CREATING A POLICY THAT IF AN OWNER BUYS A, A HOUSE AND JUST WAITS ON IT FOR 10 YEARS, THAT WE WILL THEN DEMOLISH IT. 
          SO WE HAVE TO MAKE SURE THAT WE'RE NOT CONDONING THAT. 
          BUT BECAUSE OF THE STRUCTURE OF THIS HOUSE SPECIFICALLY, I DO, UH, SUPPORT RIGHT NOW. 
          THE MOTION TO, UM, I'D LIKE TO MAKE A MOTION. 
          THIS IS MAKING ME, MAKING MY FIRST MOTION. 
          SORRY. 
          I'D LIKE TO MAKE A MOTION TO DENY THE HISTORIC DESIGNATION ON THIS PROPERTY. 
          SECOND. 
          OKAY. 
          THERE'S A MOTION AND A SECOND FOR DENIAL OF THE HISTORIC DESIGNATION, WHICH WOULD ALLOW FOR THE CITY, UH, AGAIN, OR FOR THE OWNER TO DEMOLISH THE STRUCTURE. 
          SO, UH, I'LL MAKE A NOTE OF THAT BEFORE WE VOTE SO EVERYBODY'S GOT THAT CLEAR. 
          UM, WE'LL CONTINUE WITH COUNCIL, UH, COUNCIL DISCUSSION WITH COUNCIL MEMBER CASTILLO. 
          THANK YOU, MAYOR. 
          AND, AND I HAVE A COUPLE OF QUESTIONS. 
          SO THE PROPERTY OWNER OWNS 12 PROPERTIES THAT ARE PRODUCTIVE PROPERTIES WITH STRUCTURES THAT ARE, THAT HAVE BEEN SOLD OR BEING RENTED. 
          YES. 
          COUNCILMAN, HE OWNS SEVERAL PROPERTIES IN TOWN, ONE OF WHICH IS THE EXPRESS NEWS BUILDING ON ALAMO STREET THAT HE IS, UM, FACILITATING THE RESTORATION OF FOR MILLIONS OF DOLLARS. 
          IS THIS THE ONLY VACANT PROPERTY, THE ONE THAT WE'RE HAVING DISCUSSION TODAY? IS THAT THE ONLY VACANT PROPERTY WITH THE VACANT? THERE'S ONE OTHER VACANT PROPERTY THAT I'M AWARE OF ON MCCULLOUGH ON THE CORNER OF MCCULLOUGH AND DEWEY? YES. 
          AND WHAT'S THE, THE CURRENT STATUS OF THAT PROPERTY? IS IT, UM, IT'S IN NEED OF RESTORATION FOR SURE. 
          UM, IT'S A LITTLE BIT MORE VISIBLE. 
          IT'S ON MCCULLOUGH HEATH. 
          WE APPROACHED THE NEIGHBORHOOD ABOUT WORKING OUT SOME KIND OF A PLAN FOR THAT PROPERTY IN RETURN FOR THEIR SUPPORT OF THIS DEMOLISHING THIS PROPERTY. 
          MM-HMM. 
          , BUT WE CAN NEVER WORK SOMETHING OUT, BUT NO INTENTION TO DEMOLISH THAT BUILDING? NO. 
          OKAY. 
          THANK YOU PATRICK. 
          AND THEN I HAVE A QUESTION FOR CITY STAFF. 
          HAVE ANY CODE VIOLATIONS, UH, OR CITATIONS BEEN ISSUED TO THE PROPERTY AND WHAT'S BEEN THE OUTCOME OF THAT? YEAH, I, I, MIKE SHANNON IS GONNA COME UP BECAUSE I'M NOT POSITIVE ABOUT CODE VIOLATIONS. 
          OKAY, THANK YOU. 
          UH, YES, COUNCILWOMAN, UM, YEAH, AS, AS NOTED IN I THINK ONE OF THE PRESENTATIONS. 
          SO WE WERE, UH, WE IDENTIFIED THIS EARLIER THIS YEAR AS SOMETHING THAT WOULD BE IN OUR DANGEROUS STRUCTURE. 
          WE STARTED A DANGEROUS STRUCTURE CASE, UH, GOING THROUGH THE PROCESS. 
          CERTAINLY IT WAS FLAGGED, UM, TO BE LOOKED AT BY OUR O H P, AND THAT'S KIND OF WHAT GOT IT HERE. 
          SO WE DO HAVE, UH, THE CODE VIOLATION, THE NOTICE TO THEM, BUT WE'RE WAITING FOR THE OUTCOME OF THIS PROCESS ON THE NEXT STEPS. 
          AND IT'S BEEN, IT WAS PURCHASED IN 2017 BY THE CURRENT APPLICANT FOR WHO'S REQUESTING THE DEMOLITION. 
          UM, WHAT'S THE HISTORY ON CODE CASES? DO THEY GO BACK TO 27 2007? YOU KNOW, I DON'T HAVE, I DON'T HAVE THAT WITH, WITH ME TODAY. 
          I'D HAVE TO GET THAT FOR YOU. 
          OKAY. 
          YEAH. 
          THANK YOU. 
          UM, AND I ASKED THESE QUESTIONS, RIGHT, BECAUSE I KNOW IN OUR DISTRICT, WE WERE JUST HAVING CONVERSATION ABOUT ABSENTEE LANDLORDS, UH, THAT CREATE A, AN EYESORE FOR NEARBY RESIDENTS, RIGHT? AND YOU HAVE LAND SPECULATORS WHO PURCHASE THIS PROPERTY AND THEN, UM, TRY TO GET A VOTE TO REZONE OR DEMOLISH, BUT THE NEIGHBORS ARE THE ONES LEFT THERE WITH THE VACANT STRUCTURE, THE ILLEGAL DUMPING, AND THE ACTIVITY THAT GOES ON IN THESE VACANT LOTS. 
          SO, UM, WHILE I WILL BE SUPPORTING THE COUNCILWOMAN ON THIS, I THINK IT'S IMPORTANT TO HIGHLIGHT THAT TREND OF, OF INDIVIDUALS BUYING PROPERTY AND THEN ALLOWING THEM TO DETERIORATE AND THEN JUST CREATING SO MANY ISSUES FOR THE NEIGHBORING COMMUNITIES. 
          THANK YOU, MAYOR. 
          THANK YOU. 
          COUNCIL MEMBER CASTILLO. 
          COUNCIL MEMBER GRO. 
          THANK YOU, MAYOR. 
          I'LL, I'LL BE SUPPORTING THIS ITEM TODAY. 
          I, I DO WANT TO SAVE HISTORIC HOMES. 
          MY CONCERN HERE IS THAT THIS HAS BEEN NOTICED AS HISTORIC, AND WE'RE JUST NOW WITH THE, WITH THE PUTTING FORTH THE ISSUE TO DEMOLITION, WE'RE NOW JUST SAYING THIS IS HISTORIC. 
          I DON'T KNOW WHY WE WEREN'T A COUNCIL IN 2007 WASN'T DEBATING THIS, AND WE WERE MOVING TOWARDS THAT. 
          SO I, I HAVE, THAT'S ONE THING I THINK WE NEED TO INVESTIGATE. 
          THE OTHER IS, UM, UM, THE, JUST THE CODE, AND AGAIN, ECHOING WHAT, UH, COUNCILMAN CASTILLO SAID IN TERMS OF THE EYESORE AND THE ABSENTEE LANDLORDS. 
          I THINK THERE IS GOING, WE'RE GOING TO SEE, LIKE NATIONWIDE, WORLDWIDE WE'VE SEEN IS CORPORATE COME IN, LOOK FOR 
          [01:25:01]
PROPERTIES, UH, AND THEN TRY AND REZONE THEM. 
          AND WE WANNA MAKE SURE THAT WHATEVER REZONING WE MOVE OR DEVELOPMENT THAT COMES IN MEETS WITH OUR SHIP GOALS ALSO. 
          AND SO I THINK WE NEED TO KEEP THAT, UH, FRONT OF MIND ALSO. 
          SO I, I DO WANT TO HAVE FURTHER DISCUSSION AND MAYBE WE CAN HAVE THIS IN, IN COMMITTEE AT CHECK OR PLANNING REGARDING HISTORIC DESIGNATION AND WHAT WE DO WHEN WE KNOW THIS, THIS HAS BEEN VACANT FOR MORE THAN THREE YEARS, AND THEN WHEN MOVEMENT HAPPENS, THERE'S A, AN APPLICATION FOR HISTORIC DESIGNATION. 
          I THINK WE NEED TO, TO DECIDE NOW AS WE PLAN FOR ESSAY TOMORROW, WHAT IS SHOULD DESIGNATE AS HISTORIC AND WE SHOULD SAVE. 
          UM, I, IT, IT'S KIND OF A JOKE, BUT THERE, YOU CAN THROW A ROCK IN DISTRICT THREE AND YOU WILL HIT A HOUSE THAT'S OVER A HUNDRED YEARS OLD. 
          SO I THINK WE NEED TO START HAVING THOSE CONVERSATIONS. 
          SO I'LL BE SUPPORTING, UH, THE SUPPORTING, UH, THE COUNCILWOMAN TODAY, AND I APPRECIATE HER TEAM AND HER EFFORT ON GOING OUT THERE AND DOING A SITE VISIT AND, UH, AND BRINGING THIS TO OUR ATTENTION. 
          THANK YOU. 
          THANK YOU. 
          COUNCIL MEMBER GRO. 
          COUNCIL MEMBER MCKEE RODRIGUEZ. 
          THANK YOU, MAYOR. 
          AND, UM, I, I WANT TO ECHO SOME OF THE COMMENTS FROM COUNCILMAN CASTILLO. 
          AND I FIND THIS TO BE, UH, A VERY PROBLEMATIC SITUATION. 
          AND I SEE PROPERTIES LIKE THIS THROUGHOUT MY DISTRICT, AND WHEN I'M HAVING CONVERSATIONS WITH MY CONSTITUENTS, WE TALK A LOT ABOUT, UH, DEMOLITION BY NEGLECT AND HOW PROPERTY, UH, CORPORATIONS OR INDIVIDUALS WILL PURCHASE THESE HOMES THAT LOOK HISTORIC, THAT LOOK LIKE WHAT THE NEIGHBORHOOD LOOKED LIKE A HUNDRED EIGHTY, SIXTY, TWENTY YEARS AGO AND KNOCK 'EM DOWN OR WAIT UNTIL THEY GET SO BAD THAT THEY HAVE TO BE DEMOLISHED AND THERE'S, THERE'S NO OTHER WAY AROUND IT. 
          AND THEN THEY WANNA POP UP THESE, UH, SERIAL BOX HOMES OR SHOTGUN HOUSES AS YOU WOULD CALL 'EM. 
          AND THAT COMPLETELY CHANGES THE WAY THAT THE NEIGHBORHOOD LOOKS LIKE. 
          IT CHANGES THE LEVEL OF AFFORDABILITY THAT HAS ALLOWED THERE. 
          AND WE'VE SEEN HOW THAT'S IMPACTED MY RESIDENCE AND MY CONSTITUENTS. 
          AND SO I'M VERY CONCERNED BY THIS. 
          I'M GOING TO SUPPORT, UH, COUNCILMAN'S, UH, CORE ON THIS, BUT I THINK GENERALLY, I, I DON'T KNOW WHAT IT IS THAT WE NEED TO DO TO PREVENT SITUATIONS LIKE THIS AND THAT ISSUE OF DEMOLITION BY NEGLECT. 
          UM, AND I MAYBE THERE'S AN OPPORTUNITY I WOULD, MAYBE I WOULD ASK YOU, WHAT DO YOU THINK IS A RECOMMENDATION FOR ALL THOSE HOMES? LIKE, UH, COUNCILMAN VILLA GRANDE RIGHT NOW JUST SAID THAT AREN'T DESIGNATED HISTORIC THAT MAYBE SHOULD BE OR SHOULD BE PROTECTED? YEAH, IT, IT IS A CHALLENGE BECAUSE OBVIOUSLY AS, AS TIME MOVES FORWARD, MORE THINGS BECOME POTENTIALLY ELIGIBLE TO, TO BE HISTORIC. 
          SO IT'S AN ONGOING CHALLENGE TO LIKE SURVEY AND IDENTIFY PROPERTIES IN THE COMMUNITY. 
          AND SO WE DO WORK, UM, OUR, THE SCOUT A PROGRAM IN THE OFFICE OF HISTORIC PRESERVATION. 
          AND THEN OF COURSE, LIKE NEIGHBORHOOD PARTNERS AND PARTNERS LIKE THE CONSERVATION SOCIETY WORK DILIGENTLY ON AN ONGOING BASIS TO DO NEW SURVEY AND IDENTIFY PROPERTIES THAT MAY BE HISTORIC, BUT SOMETIMES THEY DO COME TO, UM, OUR ATTENTION BECAUSE OF A PROCESS OR A REQUEST FOR DEMOLITION OR SOMETHING LIKE THAT. 
          UM, WE ALSO WORK VERY CLOSELY WITH A DEVELOPMENT SERVICES DEPARTMENT TO TRY TO IDENTIFY PROPERTIES AS EARLY AS POSSIBLE IF THEY ARE AT RISK FOR DEMOLITION BY NEGLECT. 
          UM, THERE IS A PROVISION IN THE U D C THAT, THAT IS PREVENTION OF DEMOLITION BY NEGLECT. 
          AND SO, UM, WE DO FILE CASES, WE WORK WITH THE CITY ATTORNEY'S OFFICE TO FILE CASES IN MUNICIPAL COURT RELATED TO DEMOLITION BY NEGLECT. 
          BUT OBVIOUSLY ENFORCEMENT IS, IS A, IS A LONGER PROCESS THAN ANYBODY WOULD LIKE FOR IT TO TAKE. 
          UM, I WOULD ALSO MENTION THE VACANT BUILDING ORDINANCE. 
          UM, OBVIOUSLY THAT ORDINANCE APPLIES TO, UM, A PORTION OF THE CITY, WHICH IS ALL OF OUR HISTORIC DISTRICTS, NEIGHBORHOOD CONSERVATION DISTRICTS DOWNTOWN, THE CENTRAL BUSINESS DISTRICTS, AND, UM, AND A BUFFER AROUND A LOT OF THOSE AREAS IN THE CITY. 
          AND WHILE WE HAVE HAD A LOT OF PROGRAM SUCCESSES OVER THE YEAR, YEARS OVER OVER 1200 PROPERTIES THAT ARE NO LONGER SUBJECT TO THE ORDINANCE BECAUSE THEY'RE BACK INTO PRODUCTIVE USE OR THEY MEET THE STANDARD OF CARE, THERE'S STILL A LOT OF PROPERTIES THAT, UM, WE WORK WITH BECAUSE IT'S, AGAIN, NEW PROPERTIES BECOME VACANT. 
          AND SO IT'S ALWAYS, YOU KNOW, NEW PROPERTIES ARE ALWAYS BECOMING SUBJECT TO THAT VACANT BUILDING ORDINANCE. 
          AND, UM, I KNOW THERE'S BEEN A LOT OF DISCUSSION BY THE COUNCIL ABOUT, UH, EXPANSION OF THE VACANT BUILDING ORDINANCE. 
          AND WE ARE, UM, WORKING ON THAT ACTIVELY, UM, WITHIN OUR CURRENT, UM, BUDGET WE'RE AT, WE'RE ADDING AN ADDITIONAL STAFF PERSON TO THE VACANT BUILDING PROGRAM THROUGH A REORGANIZATION AND, UM, EXPANDING THAT TO APPLY TO MORE PROPERTIES. 
          AND SO THAT WILL ALSO HELP US DEAL WITH THOSE VACANT PROPERTIES. 
          THANK YOU. 
          AND I, I'M, I'M NOT YET NECESSARILY INSPIRED WITH ANY IDEAS OR ANYTHING LIKE THAT, BUT I KNOW WE HAVE TOOLS 
          [01:30:01]
AND OPPORTUNITIES TO BE CREATIVE WITHIN THE SYSTEMS AND STRUCTURES THAT EXIST. 
          UM, I I, MAYBE I DO HAVE A QUESTION FOR THE APPLICANT OR THEIR REPRESENTATION, AND THAT WOULD BE, UM, SO IT WOULD BE $200,000 TO RESTORE THE PROPERTY? WELL, THAT WAS MR. MOORE'S ESTIMATE. 
          I DON'T HAVE A OFFICIAL SCOPE OF WORK OR ANYTHING. 
          NO. 
          OKAY. 
          SO NO SCOPE OF WORK HAS BEEN DONE. 
          UM, AND THE INTENTION WOULD BE TO BUILD TOWN HOMES, MOST LIKELY THAT'S WHAT IT'S ZONED FOR TODAY, AND THAT'S WHAT IT'S CALLED FOR IN THE COMMUNITY PLAN. 
          WHAT I WOULD BE INTERESTED IN IS WHAT OPPORTUNITIES EXIST TO, IF IT WERE TO, IF IT IS TO BE DEMOLISHED, AND THAT'S WHAT HAS TO HAPPEN TO REBUILD A STRUCTURE THAT LOOKS FAIRLY SIMILAR TO WHAT IS THERE. 
          AND I WOULD ENCOURAGE YOU TO ENGAGE WITH THE EXISTING RESIDENTS AND NEIGHBORS TO SEE IF THAT'S POSSIBLE AND IF THAT'S OF INTEREST ABSOLUTELY, WE CAN DO THAT. 
          THANK YOU. 
          THANK YOU. 
          THANK YOU. 
          COUNCIL MEMBER MCKEE RODRIGUEZ. 
          COUNCIL MEMBER COURAGE. 
          THANK YOU, MAYOR. 
          UH, AS, AS IT WAS NOTED JUST A MOMENT AGO, WE REALLY HAVE INITIATED AN EFFORT ON VACANT LAND AND VACANT BUILDINGS TO EXPAND THE CITY'S ROLE IN MAINTAINING THOSE RECORDS, UNDERSTANDING THE CONDITIONS AND THE SITUATIONS REGARDING THOSE PROPERTIES. 
          I THINK, UH, THIS IS AN EXAMPLE OF WHY WE NEED TO CONTINUE TO LOOK AT THAT. 
          UH, COUNCILMAN ROCHA GARCIA AND I, UH, PUT THIS FORWARD, UH, OVER A YEAR AGO, AND WE HOPE THAT WE CAN DETERMINE HOW WE CAN BEST, UH, SUPPORT THE PROPERTY OWNERS. 
          BUT AT THE SAME TIME, UH, PART OF OUR EFFORT WAS TO GO AHEAD AND PROVIDE MORE OPPORTUNITIES FOR INFILL DEVELOPMENT INSIDE THE CITY. 
          UH, MORE OPPORTUNITIES FOR PROVIDING AFFORDABLE HOUSING BY MAYBE IN SOME CASES SUPPORTING THE REHABILITATION OF PROPERTIES. 
          BUT WHEN WE GET TO A PROPERTY LIKE THIS, IT'S BEEN NEGLECTED SO LONG, UH, IT, IT'S APPARENTLY A LOST CAUSE AND I CAN UNDERSTAND THE COMMUNITY HOPING THERE'S A WAY TO SUPPORT THE CONTINUATION OF DEVELOPING A PROPERTY LIKE THIS OR, OR ALLOWING IT TO BE, UH, REHABILITATED. 
          BUT, UH, I THINK THIS IS ONE OF THOSE CASES WHERE IT, IT'S JUST OUTSIDE OF THE OPPORTUNITY FOR THE PROPERTY OWNER OR THE COMMUNITY TO GO AHEAD AND, AND SUPPORT, UH, THE REHABILITATION. 
          HOWEVER, I HOPE THAT WE'LL BE LOOKING HARDER, UH, AT THIS PROPOSAL SO THAT WE CAN HELP PROPERTY OWNERS MAINTAIN, SUSTAIN, AND IMPROVE THEIR PROPERTIES AND PROVIDE MORE AFFORDABLE HOUSING FOR THE PEOPLE IN SAN ANTONIO. 
          AND, UH, AT THE SAME TIME PROTECT US FROM HAVING, UH, SITUATIONS WHERE PROPERTIES GET SO DETERIORATED THEY BECOME UNSAFE AND, AND HAZARD FOR THE REST OF US IN OUR COMMUNITY. 
          SO I HOPE THAT WE'LL BE LOOKING MORE DEEPLY AT THIS, UH, BASED ON THE C C R WE'VE ALREADY GOT MOVING FORWARD. 
          THANK YOU, MAYOR. 
          THANK YOU. 
          COUNCIL MEMBER COURAGE. 
          COUNCIL MEMBER CASTILLO. 
          THANK YOU MAYOR. 
          I, I HAVE TWO, TWO QUESTIONS, UM, FOR THE REPRESENTATION OF THE APPLICANT. 
          PATRICK, IF YOU DON'T MIND, UM, YOU MENTIONED THAT HE ALSO, HE OWNS 12 BUILDINGS, INCLUDING THE EXPRESS NEWS BUILDING THAT IS, CAN YOU WERE SAYING ABOUT HOW MUCH THAT'S ESTIMATED BEING WORTH? UM, I BELIEVE IT'S LIKE IN THE $20 MILLION. 
          $20 MILLION? YEAH. 
          SO THE, THE APPLICANT HAS A PORTFOLIO WELL OVER $20 MILLION. 
          I WOULD THINK SO. 
          IT IS, THAT IS WHAT IT SOUNDS LIKE. 
          YEAH. 
          AND TO REHAB THE HOME, HE STATED IT'D BE ROUGHLY $200,000 WITHOUT A SCOPE OF WORK. 
          I MEAN THERE, THERE ARE ESTIMATES OUT THERE. 
          HE DOESN'T HAVE AN OFFICIAL ESTIMATE, BUT, BUT WHAT DO YOU DO WITH THE HOUSE AND IS IT WORTH WHAT, WHAT YOU PAY FOR WHEN YOU GET FINISHED? YEAH, YEAH, YEAH. 
          IT'S JUST WHAT WE'VE SEEN A TREND IN WITHIN THE URBAN CORE, AND THERE'S A COUPLE OF CITY STUDIES THAT HAVE HIGHLIGHTED THIS, RIGHT, IS THE, THE, THE DETERIORATION AND THEN THE GOAL OF DEMOLITION IS, SO YOU PUT MORE DENSITY, RIGHT. 
          IT, IT'S NOT AS VALUABLE IF YOU SELL IT AS IS WITH THE CURRENT STRUCTURE. 
          'CAUSE HE CAN SELL IT NOW, BUT IF YOU SELL A VACANT LOT IT, IT'S WORTH MORE. 
          CORRECT. 
          CORRECT. 
          OKAY, THANK YOU. 
          THANK YOU, PATRICK. 
          THANK YOU. 
          COUNCIL MEMBER CASTILLO, ANY FURTHER DISCUSSION ON ITEM NUMBER 22? OKAY. 
          UH, WE'RE GONNA TAKE UP THE VOTE NOW. 
          JUST TO BE CLEAR, UH, THERE WAS A MOTION, UH, TO DENY THE RESOLUTION FOR HISTORIC DESIGNATION. 
          SO A A YES VOTE WOULD BE TO DENY, UH, THE DESIGNATION. 
          A NO VOTE THEN WOULD, UH, BE TO DENY THE MOTION. 
          SO, UM, HOPE EVERYBODY'S CLEAR ON THAT. 
          WE'LL GO AHEAD AND VOTE, PLEASE VOTE. 
          OKAY. 
          UM, GO AHEAD AND ENTER YOUR VOTE. 
          OKAY. 
          ALRIGHT, MOTION 
          [01:35:01]
CARRIES. 
          UM, MOTION SUPPORTING THE, THE N DENIAL OF THE RESOLUTION. 
          ALRIGHT, 
          [BUDGET WORK SESSION  (Item for briefing only)]
THAT IS, UH, ALL OUR ACTION ITEMS TODAY. 
          WE'RE GONNA MOVE NOW TO OUR BUDGET BRIEFING ITEMS. THANK YOU MAYOR. 
          WE'VE GOT THREE ITEMS. UH, WE'LL START OFF WITH, UM, SHANNON AND ANIMAL CARE SERVICES TRANSITION TO PAULA AND 3 1 1, AND THEN MARIA WILL BAT CLEAN UP TO TALK ABOUT GOOD NEIGHBOR PROGRAM AND DART. 
          GOOD MORNING, MAYOR AND COUNCIL. 
          THE QUALITY AND LIVABILITY OF A CITY IS PARTLY DIVINE, DEFINED BY THE RESPONSIBLE MANAGEMENT OF ITS ANIMAL POPULATION. 
          THE ANIMAL POPULATION LIVES WITH AND ALONGSIDE OUR RESIDENTS. 
          ANIMALS ARE TRULY CITIZENS THAT HAVE A REAL IMPACT ON OUR SOCIETY. 
          THAT'S HOW WE APPROACH OUR JOBS AT ANIMAL CARE SERVICES, JUST LIKE OUR RESIDENTS AT LARGE, WE SEE OUR MISSION AS FIRST AND FOREMOST EDUCATION, FOLLOWED BY ENFORCEMENT THAT UPHOLDS PEACE AND WELLBEING WITHIN OUR COMMUNITIES. 
          WE ALSO HAVE A LARGE ROLE IN ADDRESSING THE ISSUE OF HOMELESS PETS. 
          THOSE THAT, FOR ONE REASON OR ANOTHER HAVE FOUND THEMSELVES ON THE STREETS ALONE. 
          OUR EMPHASIS IS ON PLACING THOSE PETS WITH FAMILIES WHO WILL CARE FOR THEM AND NURTURE THEM IN THE FUTURE. 
          WE BALANCE THIS WITH THE NEED TO PROTECT ALL OF OUR OWN RESIDENTS, THE HUMAN AND THE ANIMALS FROM NON-COMPLIANT OFFENDERS. 
          WE NEED TO EDUCATE THOSE, UH, THAT HAVE PETS ON HOW TO BE RESPONSIBLE OWNERS AND ACT AGAINST PET, PET GUARDIANS WHO RESIST OUR EDUCATION. 
          THIS IS THE ESSENCE OF WHO WE ARE AT ANIMAL CARE SERVICES. 
          WE ARE AN ESSENTIAL CITY SERVICE, UH, OF THE GOVERNMENT, UH, THAT IS CONSTANTLY SEEKING TO ELEVATE THE QUALITY OF LIFE SAFETY AND LIVABILITY OF SAN ANTONIO. 
          WITH THAT IN MIND, LET ME DISCUSS THE KEY POINTS OF OUR PROPOSED BUDGET FOR THE UPCOMING FISCAL YEAR AND HOW THAT INVESTMENT WILL SPECIFICALLY BE USED TO REALIZE THE POSITIVE GOALS WITHIN OUR COMMUNITY. 
          F Y 24 MARKS THE IMPLEMENTATION OF THE NEW STRATEGIC PLAN THAT WE BRIEFED COUNCIL ON IN MARCH. 
          THIS FIRST, THE FIRST YEAR OF A MULTI-YEAR INVESTMENT TO RIGHT SIZE AND ALIGN WITH COMMUNITY NEEDS INCLUDES A 26% INCREASE TO THE BUDGET IN 29 NEW POSITIONS. 
          THIS PLAN WAS BUILT UPON FOUR CORE ASPECTS, COMMUNITY ENGAGEMENT, STAFF FEEDBACK, ADVISORY, BOARD IMPORT, INPUT FROM YOUR MEMBERS, AND BEST PRACTICE RESEARCH FROM THAT PROCESS. 
          WE'RE NOW FOCUSED ON THESE FIVE CRITICAL AREAS, COMMUNITY SAFETY TO ENHANCE PUBLIC SAFETY BY STRENGTHENING PROGRAMS AND PARTNERSHIPS TO BOOST GUARDIAN ACCOUNTABILITY AND PROMOTE A SENSE OF SECURITY WITHIN OUR COMMUNITIES. 
          I USE THE WORD GUARDIAN VERY, VERY INTENTIONALLY, NOT THE WORD OWNER, BECAUSE PETS SHOULD NOT BE TREATED AS PROPERLY PROPERTY. 
          WE BELIEVE THAT THAT PETS ARE FAMILY. 
          THE HUMANE TREATMENT OF PETS TO NURTURE A COMPASSIONATE SOCIETY THAT PROTECTS PETS AND RESPECTS THEIR WELFARE BY REDUCING POTENTIAL DANGERS FROM HUMANS AND ANIMALS, AS WELL AS SUPPORTING AN ENFORCEABLE STANDARD OF CARE. 
          THE PLACEMENT OF PETS TO ENSURE A LIFETIME PLACEMENT FOR PETS BY ENHANCING CARE IN THE SHELTER, GROWING MORE LIFE-SAVING OPTIONS, AND CREATING A STRONG FOUNDATION OF RESOURCES THAT ARE GONNA HELP KEEP PETS AND FAMILIES TOGETHER. 
          COMMUNITY CONNECTIONS TO FOSTER COMPASSIONATE COMMUNITY AND EXTEND THE SHELTER'S IMPACT BY INCREASING AGAIN, THESE LIFE-SAVING PROGRAMS, MOTIVATING INDIVIDUALS, UH, TO MAKE INFORMED DECISIONS REGARDING ANIMAL CARE AND WELFARE. 
          AND FINALLY, A THRIVING WORKFORCE. 
          TO SUPPORT PASSIONATE, COMPETENT STAFF BY PROVIDING THE TOOLS AND RESOURCES, UH, NECESSARY TO FURTHER THE A C S MISSION AND ENCOURAGE INDIVIDUAL WELLBEING, WE MUST TAKE A BALANCED APPROACH AND THAT'S WHAT WE ARE DOING IN THE COMING YEARS AS WE IMPLEMENT THIS STRATEGIC PLAN. 
          IN FISCAL YEAR 24, WE'LL BE INCREASING ENFORCEMENT BY RESPONDING TO MORE CALLS, ADDRESSING MORE BITE AND DANGEROUS DOGS, AND EDUCATING THE PUBLIC ON RESPONSIBLE PET CARE. 
          WE MUST ALSO BALANCE THAT WITH OUR CAMPUS CAPACITY TO MAINTAIN THE LIVE RELEASE RATE AND EXPAND OUR SPAY NEUTER INITIATIVES. 
          THE NUMBER ONE THING THAT WE HEARD FROM THE COMMUNITY WHILE WE'RE DEVELOPING THIS PLAN IS THAT PEOPLE WANT TO FEEL SAFE IN THEIR NEIGHBORHOODS. 
          THEY WANNA WALK THEIR DOG OR JUST WALK DOWN THE STREET WITHOUT SEEING THEIR NEIGHBOR'S PETS ROAMING FREE OF RESTRAINT. 
          THEY WANT A C S TO RESPOND WHEN THEY CALL. 
          THAT'S WHY THIS YEAR A C S IS COMMITTED TO BEING MORE RESPONSIVE TO SAFETY RELATED CALLS FROM RESIDENTS AND GETTING DANGEROUS DOGS OFF OF THE STREETS. 
          PRIORITIZING THE SAFETY OF PEOPLE IS GOING TO TAKE A SIGNIFICANT INVESTMENT. 
          HISTORICALLY, A C SS RECEIVED ABOUT 80,000 CALLS FOR SERVICE ANNUALLY FROM RESIDENTS. 
          IN THIS CURRENT YEAR, A 
          [01:40:01]
C S IS EXPECTING TO, EXPECTING TO SEE 95,000 CALLS FOR SERVICE. 
          A C S IS ONLY STAFFED TO RESPOND TO ABOUT FOUR OF 10 OF THESE CALLS CURRENTLY. 
          AND THESE ARE PRIORITY SAFETY CALLS THAT'S GOING TO CHANGE BEGINNING IN F Y 24. 
          OVER A THREE YEAR PHASED APPROACH, A C SS WILL BE GROWING OUR ENFORCEMENT TEAM TO RESPOND TO 100% OF THESE PUBLIC SAFETY CALLS. 
          PUBLIC SAFETY DEMANDS A DEDICATION OF FIRST RESPONSE, GETTING TO CALLS IN A TIMELY MANNER. 
          THIS YEAR, WE'RE ADDING AN ADDITIONAL DAY SHIFT FOR PERIODS WHEN WE HAVE THE MOST CALLS FOR SERVICE AND WE ANTICIPATE RESPONDING TO 64% OF THOSE CALLS. 
          UH, DURING THE 2024 PERIOD. 
          A C S IS DOUBLING THE NUMBER OF ITS BITES. 
          INVESTIGATION TEAM FROM FOUR OFFICERS TO EIGHT OFFICERS, AND THE DANGEROUS INVESTIGATIONS TEAM WILL INCREASE FROM TWO TO FOUR OFFICERS, AS WELL AS ADDING A SUPERVISOR TO OVERSEE THIS TEAM. 
          A C SS WILL GET TO EVERY BIKE CALL, GET THERE QUICKER, AND INCREASE COMPLIANCE FOR DANGEROUS DOGS. 
          I'VE MENTIONED MANY TIMES ABOUT THE IMPACT OF, OF THE PANDEMIC AND THE NATIONAL VET SHORTAGE AND HOW IT'S IMPACTED OUR COMMUNITY. 
          WE BELIEVE THAT OUR AUSTRALIAN ROAMING DOG NUMBERS HAVE INCREASED OVER THE LAST THREE YEARS AT A MUCH HIGHER RATE. 
          IN 2019, A C S COMPLETED A AUSTRALIAN ROAMING DOG STUDY THAT ESTIMATED THAT AT ANY GIVEN TIME IN THE CITY OF SAN ANTONIO, 30 THOU 35,000 DOGS WERE ROAMING FREE OF RESTRAINT. 
          AND ABOUT 93% OF THOSE ANIMALS HAD AN OWNER AND A FAMILY. 
          NEXT YEAR WE'RE GOING TO COMPLETE ANOTHER SURVEY TO UNDERSTAND HOW LOCAL AND NATIONAL TRENDS HAVE IMPACTED OUR STRAY AND ROAMING POPULATION AND THE DOG NUMBERS THAT WE SEE OUT THERE. 
          WITH THIS NEW STRATEGIC PLAN, A C S WILL BE COMPLETING THIS SURVEY EVERY OTHER YEAR SO THAT WE CAN ACTUALLY MEASURE IF THE, UH, UH, IF THE ACTIONS TAKEN ARE HAVING THE DESIRED EFFECT. 
          SPAY NEUTER REMAINS A TOP PRIORITY TO REDUCING THE ROAMING PET POPULATION. 
          A C S KNOWS THAT WE'VE GOT A LOT OF WORK TO DO TO GET THOSE SPAY AND NEUTERED NUMBERS BACK UP. 
          CHALLENGES ASSOCIATED WITH MULTIPLE CONTRACTS EXPIRING SKYROCKETING COST FOR SUPPLIES AND THE CONTINUED VET SHORTAGE. 
          COMPOUNDED SPAY NEUTER ISSUES IN 2023 WE'RE REWORKING CONTRACTS AND WORKING WITH OUR PARTNERS TO IMPROVE THIS. 
          CHANGES WE MADE AT THE MIDYEAR ARE ALREADY HELPING OUR PARTNERS IMPROVE THEIR SERVICES. 
          WE'VE CONTINUED TO, UH, EVALUATE THE REIMBURSEMENT RATE TO HELP ENSURE THAT FREE AND LOW COST SERVICES REMAIN FREE AND AFFORDABLE FOR THE PUBLIC. 
          A C S WILL KEEP PUSHING TO REBUILD OUR SPAY NEUTER CAPACITY AND BE ABLE TO MEET THE UNIQUE NEEDS OF THE COMMUNITY IN THE FUTURE. 
          WE ARE CONTINUOUSLY LOOKING FOR BOTH LOCAL AND NATIONAL PARTNERS TO TAKE ON NEW SPAY NEUTER UH, CONTRACTS. 
          A C S IS IN THE EARLY STAGES OF EXPLORING LEASED SPAY NEUTER FACILITIES FOR THE EAST SIDE AND THE WEST SIDE. 
          WHILE THAT'S A LONG-TERM SOLUTION, A C SS IS ALSO EXPLORING SHORT-TERM SOLUTIONS FOR RESIDENTS THAT ARE, THAT EXIST IN VETERINARY DESERTS. 
          A C S WILL ROLL OUT PILOT SPAY NEUTER TRANSPORTATION PROGRAMS IN FISCAL YEAR 24 AND 25. 
          NOT ONLY DO WE NEED TO TAKE CARE OF PEOPLE, BUT WE NEED TO TAKE CARE OF OUR PETS. 
          THERE ARE CHALLENGES OUR RESIDENTS FACE IN CARING FOR THEIR PETS. 
          IF YOU LIVE IN DISTRICTS TWO THROUGH FIVE, YOU HAVE MUCH FEWER CHANCES OF FINDING AN AFFORDABLE VETERINARY CLINIC. 
          BUT THE DEMAND IS HIGH. 
          WE'RE GOING TO CONTINUE TO BRIDGE GAPS IN THIS COVERAGE. 
          IN F Y 23 A C S WAS FUNDED TO COMPLETE VACCINE CLINICS THAT SERVED UP TO 2,400 VACCINES, UH, FOR FREE TO RESIDENTS. 
          WITH THE HELP OF PARTNERS, INCLUDING ANIMAL DEFENSE LEAGUE SAN ANTONIO HUMANE SOCIETY PROTECT YOUR PET AND OUR, OUR COLLEAGUES AT THE PARKS DEPARTMENT A C S IS ON TRACK TO ACTUALLY VACCINATE 3,600 PETS IN THIS YEAR. 
          IN FISCAL YEAR 24, WE'LL BE FUNDED TO COMPLETE 4,800 VACCINES, AND WE FULLY INTEND TO CRUSH THAT GOAL NEXT YEAR IN AREAS THAT NEED ACCESS TO FREE CARE. 
          THERE WILL BE A FREE, UH, VACCINE CLINIC NEARLY EVERY WEEKEND IN COMMUNITIES OF NEED. 
          IT IS OUR GOAL BY F Y 28 TO SERVE 10,000 PETS PER YEAR THROUGH THIS PROGRAM. 
          THESE CORE VACCINES THAT ARE BEING PROVIDED PREVENT THE MOST DANGEROUS AND LETHAL ANIMAL DISEASES IN OUR COMMUNITY, INCLUDING DISTEMPER, PARVO, AND FELINE INFLUENZA. 
          ON THE LIFE PLACEMENT SIDE, A C S IS COMMITTED TO ENSURING LIFETIME PLACEMENT FOR PETS BY ENHANCING CARE IN THE SHELTER, GROWING MORE LIFESAVING OPTIONS, AND CREATING A STRONG FOUNDATION OF RESOURCES THAT HELPS KEEP PETS IN HOMES WITH THEIR FAMILIES. 
          FINDING PLACEMENT FOR PETS THAT ARRIVE ON THE A C SS CAMPUS HAS BEEN ONE OF THE GREATEST CHALLENGES THAT WE'RE CURRENTLY FACING. 
          POST PANDEMIC A C S IS SEEING FEWER ADOPTIONS AND FEWER RESCUES, UH, TRANSFER ANIMALS TRANSFERRED INTO OUR RESCUE PROGRAMS. THIS IS NOT UNIQUE TO SAN ANTONIO, 
          [01:45:02]
BOTH LOCALLY AND NATIONALLY. 
          MUNICIPAL SHELTERS AND RESCUE ORGANIZATIONS ARE FACING THE SAME PROBLEM. 
          SAN ANTONIO. 
          ANTONIO IS CURRENTLY AT AN 81% LIVE RELEASE RATE. 
          THAT'S NOT SOMETHING THAT WE'RE HAPPY ABOUT. 
          IT'S ALSO NOT SOMETHING THAT, THAT WE'RE ALONE IN. 
          CURRENTLY DALLAS IS AT 75%. 
          FORT WORTH IS AT 73%. 
          HOUSTON IS AT 78%, AND EL PASO IS AT 77%. 
          WHILE E C S IS EXPERIENCING ONE OF THE MOST CHALLENGING TIMES TO PLACE ANIMALS IN FOREVER HOMES, WE ARE STILL COMMITTED TO MINIMIZING EUTHANASIA FOR CAPACITY. 
          WITH THE ADDITION OF AN ENFORCEMENT TEAM OF EIGHT POSITIONS, WE EXPECT TO HAVE ABOUT 6,600 MORE ANIMALS COME ONTO ACSS CAMPUS NEXT YEAR. 
          FOR EVERY ANIMAL THAT WE PICK UP THROUGH OUR ENFORCEMENT EFFORTS, WE NEED TO FIND PLACEMENT. 
          WE'RE GOING TO BE DOING MORE TO GET OUR PETS PLACED, UH, TO GET OUR CURRENT PETS PLACED AND TO RESPOND TO THE EXPECTED INFLUX OF PETS FOR NEXT YEAR. 
          THIS WILL TAKE MULTIPLE YEARS TO FULLY BUILD THAT PLACEMENT CAPACITY, UH, OF THESE INFLUX OF DOGS AND CATS. 
          FIRST, WE ARE TAKING IMMEDIATE SHORT-TERM STEPS TO BOOST OUR RESCUE PARTNERS. 
          ALL OF YOU ARE VERY AWARE THAT WE DEPEND ON OUR, ON THE SUCCESS OF OUR RESCUE PARTNERS AND THEIR FANTASTIC PARTNERS. 
          BECAUSE OF THIS, A C SS WILL BE STREAMLINING, STREAMLINING OUR PAID PARTNER FUNDING FROM AN AVERAGE OF $84 PER PET TO $200 PER PET. 
          WHEN A PET COMES TO CAMPUS, WE HAVE ABOUT THREE TO FIVE DAYS TO GET THAT ANIMAL PLACED. 
          WE MUST START THAT PROCESS EARLIER ON DAY ONE, WHICH MEANS WE NEED TO PRO, WE NEED TO PROVIDE BEHAVIORAL AND MEDICAL ASSESSMENTS IMMEDIATELY SO THAT WE CAN GET THEM TO A FAMILY OR TO A RESCUE. 
          A C SS IS ADDING AN ADDITIONAL TRAINER TO INCREASE BEHAVIORAL ASSESSMENTS FOR ANIMALS THAT, THAT ARE IN OUR CARE. 
          THIS ADDITIONAL INFORMATION THAT OUR TRAINERS CAN PROVIDE INCREASED PLACEABILITY BY GIVING A SNAPSHOT TO ADOPTERS AND RESCUES BEFORE A PET COMES A PART OF THEIR FAMILY. 
          THIS WILL ALSO ALLOW A C S TO EVALUATE APPROXIMATELY ONE THIRD OF THE PETS COMING INTO OUR CARE. 
          BEHAVIORAL ASSESSMENTS ALLOW US TO MARKET DOGS EARLIER AND THEY'RE AVAILABLE ONLINE TO THE PUBLIC IMMEDIATELY. 
          WE HOPE TO GROW THIS PROGRAM OVER FIVE YEARS IN ORDER TO HAVE A BEHAVIORAL ASSESSMENT FOR EVERY SINGLE ANIMAL THAT COMES ONTO THE A C S CAMPUS. 
          THE TRAINERS ALSO MANAGE OUR ENRICHMENT PROGRAMS, WHICH IMPROVE THE QUALITY OF LIFE FOR A PET WHILE THEY'RE IN THE SHELTER AND MAKE THEM MORE ADOPTABLE. 
          A DOG WHO'S HAD A BREAK FROM THE STRESS OF BEING INSIDE OF A KENNEL IS PROVEN TO BE MORE ADOPTABLE. 
          ADDITIONALLY, IF WE CAN SHOW THE PUBLIC OR RESCUE GROUP PICTURES OF A DOG PLAYING IN A PLAYGROUP OR INTERACTING WITH THE HUMAN AND WALKING, IT ALLOWS THEM TO VISUALIZE THAT ANIMAL NOW AS POTENTIALLY BEING PART OF THEIR HOME, THEIR FAMILY. 
          WE'RE PROPOSING TO ADD AN ADDITIONAL VETERINARY TEAM, WHICH INCLUDES A VETERINARIAN AND THE ASSOCIATED STAFF. 
          MEDICAL ASSESSMENTS ARE ANOTHER CRITICAL TOOL IN FINDING PLACEMENT FOR OUR PETS. 
          THIS TEAM WILL GIVE A C S THE CAPACITY TO COMPLETE 7,000 MEDICAL EXAMS FOR PETS AT A C S. 
          THIS ADDITIONAL MEDICAL INFORMATION IS A CRITICAL TOOL FOR RESCUES TO DETERMINE NOT ONLY IF THEY WANT TO PULL AN ANIMAL, BUT IF THEY SHOULD PULL AN ANIMAL. 
          MANY RESCUE GROUPS WON'T EVEN CONSIDER A DOG THAT HAS NOT YET HAD A VETERINARY EXAM. 
          GROWING OUR MEDICAL CAPACITY IS ALSO THE FIRST STEPS IN DEVELOPING OUR FOSTER AND TRANSPORT PROGRAMS. WE DO NOT, WE DO NOT CURRENTLY HAVE THE CAPACITY TO HAVE A ROBUST FOSTERING PROGRAM. 
          THIS WILL INCREASE OUR ABILITY TO PROVIDE THE NECESSARY MEDICAL TREATMENT FOR THIS FOSTER TEAM TO BE SUCCESSFUL. 
          A C S IS GOING TO CONTINUE TO ELEVATE OUR CUSTOMER SERVICE BY, BY GROWING OUR PRESENCE ON THE SHELTER FLOOR. 
          WE'RE ADDING FOUR POSITIONS TO OUR SHELTER STAFF SO THAT THEY CAN ASSIST THE PUBLIC WHEN THEY COME ON CAMPUS. 
          WE KNOW THAT OUR SHELTER STAFF SPEND MORE TIME WITH THESE ANIMALS ON OUR CAMPUS THAN ANYONE ELSE. 
          SO WHEN A PERSON OR A RESCUE GROUP COMES IN WITH QUESTIONS, WE'LL HAVE STAFF AVAILABLE TO TALK TO THEM ABOUT THAT DOG OR CAT THAT THEY MAY BE CONSIDERING FOR THEIR FAMILY OR FOR THEIR RESCUE. 
          BALANCING THE LIVE RELEASE RATE AND IMPROVING OUR CALLS TO OUR, UH, RESPONSE TO CALLS. 
          IT'S A DIFFICULT BALANCE FOR EVERY ENHANCEMENT TO PUBLIC SAFETY THAT WE MAKE. 
          THIS PUTS PRESSURE TO FIND PLACEMENT OPTIONS ON THE PETS THAT ARE NOW COMING INTO THE CAMPUS, WHICH IS WHY WE MUST ENHANCE THE CARE IN THE SHELTER. 
          AGAIN, BUILD THOSE LIFE SAVING OPTIONS AND CREATE THAT STRONG FOUNDATIONAL RESOURCE TO KEEP PETS WITH THEIR, WITH THEIR FAMILIES. 
          I HOPE BY THIS POINT IN MY CONVERSATION, IN MY PRESENTATION, YOU'VE LEARNED ONE THING. 
          THIS IS A COMMUNITY PROBLEM, AND IT'S GOING TO TAKE THE COMMUNITY TO FIX THIS. 
          WE MUST HELP PEOPLE MAKE MORE INFORMED DECISIONS ABOUT HOW TO CARE FOR THEIR PETS. 
          WE CANNOT SOLVE THE ROAMING DOG PROBLEM OR THE AGGRESSIVE AND DANGEROUS DOG PROBLEM WHILE PEOPLE CONTINUE TO LET THEIR ANIMALS ROAM FREE OF RESTRAINT UNSTERILIZED. 
          WE CANNOT FIND PLACEMENT FOR OUR 
          [01:50:01]
PETS UNLESS OUR COMMUNITY ADOPTS FROM A RESCUE OR FROM ANIMAL CARE SERVICES. 
          THAT'S WHY THIS COMMUNITY EDUCATION TEAM THAT WE HAVE IS SO CRITICAL TO MAKING LONG-TERM CHANGE IN HOW WE CARE FOR OUR PETS. 
          WE'RE GOING TO DO THAT BY EXPANDING OUR MESSAGING TO REACH THOSE THAT MAY NOT HAVE DIGITAL ACCESS. 
          WE ALSO NEED RESIDENT SUPPORT AND GETTING OUR NEIGHBORS TO BE RESPONSIBLE PET OWNERS. 
          I WANNA LEAVE YOU ONE OF THE TWO COMMERCIALS, UH, THAT MY EDUCATION TEAM PRODUCED THIS YEAR, UTILIZING THE MID-YEAR FUNDS THAT WERE PROVIDED IN MAY, UH, FROM COUNCIL. 
          IT'S CURRENTLY AIRING IN BOTH ENGLISH AND SPANISH, UH, ON KSAT AND UNIVISION. 
          I THINK THAT THIS ILLUSTRATES THE POWER OF EFFECTIVE MESSAGING AND MARKETING. 
          AND, UH, IF THERE WAS ONE THING THAT I COULD CONVINCE OUR PET GUARDIANS TO DO IN THE COMMUNITY, IT'S NOT TO LET YOUR ANIMALS ROAM FREE OF RESTRAINT. 
          THIS ALONE WOULD SOLVE SO MANY OF THE ANIMAL RELATED PROBLEMS IN OUR COMMUNITIES. 
          IF YOU COULD PLAY THE COMMERCIAL NOW, I'M ON MY WAY. 
          30, 40 MINUTES. 
          AS A RESPONSIBLE PET GUARDIAN, YOU MUST KEEP YOUR PET SAFE AND SECURE. 
          IT'S THE LAW TO LEARN MORE. 
          VISIT SAS.NET. 
          AS WE BEGIN IMPLEMENTING THIS COMPREHENSIVE STRATEGIC PLAN, WE'RE PRIORITIZING RESPONDING CALLS AND INCREASING PUBLIC SAFETY. 
          HOWEVER, THIS IS A MULTI-YEAR INVESTMENT. 
          IN FUTURE YEARS, WE WILL BROADEN OUR FOCUS ON INCREASING OUR PRESENCE IN THE COMMUNITY, EXPANDING WELLNESS AND SPAY NEUTER SERVICES, DIVERSIFYING PLACEMENT OPTIONS, AND BUILDING A COMMUNITY OWNED STANDARD OF CARE FOR OUR PETS. 
          THANK YOU SO MUCH. 
          THIS CONCLUDES MY PRESENTATION AND I'LL BE FOLLOWED BY 3 1 1 AND PAUL STALCUP. 
          HI, GOOD MORNING. 
          THANK YOU SO MUCH FOR THE OPPORTUNITY TO, UM, TELL YOU ABOUT THE WORK AND SERVICES THAT WE'RE DOING HERE AT 3 1 1. 
          SO THIS MORNING, AS PART OF THE PRESENTATION, WE'LL REVIEW OUR PROPOSED BUDGET, GIVE AN OVERVIEW OF 3 1 1 SERVICES, TALK ABOUT OUR PROCESS AND SERVICE REQUESTS, AND AS WELL COVER OUR PROGRAM ENHANCEMENTS FOR F Y 24. 
          IN F Y 24, OUR PROPOSED BUDGET IS $5 MILLION, AN INCREASE OF 14.8%, AND A CHANGE IN THE ADDITION OF THE THREE POSITIONS, UH, ASSOCIATED WITH THE PROGRAM ENHANCEMENT THAT WE'LL COVER LATER IN THE PRESENTATION. 
          3 1 1. 
          WE ARE HERE TO HELP. 
          UM, AND REALLY, UH, WE ARE HERE TO HELP SEVEN DAYS A WEEK, 7:00 AM TO 7:00 PM AND REALLY WE'RE HERE UNTIL 11:00 PM TO HANDLE THOSE URGENT TRAFFIC RELATED MALFUNCTIONS OR URGENT ANIMAL CONCERNS THAT COME IN BETWEEN 7:00 PM AND 11:00 PM BUT REALLY, WHEN YOU THINK ABOUT IT, WE'RE HERE AVAILABLE 24 7 AND WE'RE AVAILABLE 24 7 BY UTILIZING OUR SELF-SERVICE WEB PORTAL BY UTILIZING OUR 3 1 1, UH, FREE 3 1 1 SA MOBILE APP THAT'S AVAILABLE BOTH ON THE, UH, FOR APPLE USERS AND ANDROID USERS. 
          AND THEN OF COURSE, BY EMAIL AT 3 1 1 CUSTOMER SERVICE@SANANTONIO.GOV. 
          REGARDLESS OF THE QUESTION, WE WANT RESIDENTS TO KNOW THAT WE SHOULD BE THAT FIRST POINT OF CONTACT. 
          DO YOU SEE SOMETHING? YOU'RE NOT SURE WHO TO CALL? WE WANT YOU TO START WITH 3 1 1. 
          SO LET'S TALK ABOUT THE CALL CENTER. 
          THIS, THIS YEAR IN F Y 23, WE'RE PROJECTED TO RECEIVE 875,000 PHONE CALLS AND EXPECTED TO ANSWER 93% OF THOSE CALLS. 
          REALLY, OUR CALL VOLUME FLUCTUATES FROM YEAR TO YEAR, AND THAT REALLY DEPENDS ON, UM, WHAT COMMUNITY EVENTS OR OTHER EVENTS THAT MAY BE HAPPENING THROUGHOUT THE YEAR. 
          FOR EXAMPLE, IN 21, WE WERE STILL IN THE MIDST OF COVID, UM, AND, AND AS WELL AS DEPARTMENT INITIATIVES OR PROGRAM CHANGES AND SERVICES THAT WILL IMPACT OUR CALL VOLUME FOR OUR CALLS. 
          54% OF OUR CALLS ARE INFORMATION, YOU KNOW, RESIDENT WANTS, NEEDS A PIECE OF INFORMATION ABOUT A CITY PROGRAM. 
          UM, AND 46% OF OUR CALLS ARE SERVICE REQUESTS. 
          AGAIN, YOU CAN SEE IN F Y 21 WE ARE, WE ARE PROJECTING A 27% INCREASE IN OUR SERVICE REQUESTS. 
          THIS IS, UH, CALLS FOR SERVICES AND THIS INCLUDES ALL CALLS REGARDLESS OF WHETHER YOU'RE CALLING FROM, UH, YOU'RE CALLING 3 1 1, UM, OR YOU'RE IS USING ANY OTHER OF OUR CHANNELS. 
          AND OUR TOP SERVICE REQUESTS REALLY ARE THOSE REQUESTS THAT ARE PRETTY CONSISTENT ACROSS ALL CITY, UH, ALL ACROSS THE ENTIRE CITY. 
          TRASH COLLECTION SERVICES, UH, ISSUES RELATED TO YOUR CART, OVERGROWN, UH, AND TRASHED YARDS, UM, ON PUBLIC, PRIVATE, 
          [01:55:01]
UH, PRIVATE PROPERTY, GRAFFITI ON BOTH PUBLIC AND PRIVATE PROPERTY, UH, DEAD ANIMAL PICKUP AND OTHER CALLS RELATED TO ANIMALS. 
          SO OUR INFORMATIONAL CALLS, RIGHT? HOW DO WE, HOW DO WE BETTER, UH, AND MORE QUICKLY HANDLE INFORMATIONAL CALLS? I'M EXCITED. 
          UH, IN JULY, WE LAUNCHED OUR INTERACTIVE VOICE RECOGNITION SYSTEM FOR RESIDENTS CALLING 3 1 1. 
          THE NEW VIRTUAL AGENT CAN PROVIDE A VARIETY OF INFORMATION REGARDING BRUSH AND BULKY LOCATIONS, ELIGIBLE AID, ELIGIBLE ITEMS TO PLACE OUT FOR CURBSIDE COLLECTION, HOW TO MAKE A PARKS RESERVATION OR APPLY FOR A GARAGE SALE PERMIT, OR EVEN WHERE TO GO AND GET A BIRTH OR A DEATH CERTIFICATE WITH THE VIRTUAL AGENT, PROVIDING INFORMATION FOR OUR FREQUENTLY ASKED QUESTIONS. 
          THIS ALLOWS, UH, RESIDENTS TO ACCESS A 3 1 1 AGENT FASTER AND ALLOWS MORE TIME FOR THE AGENT TO SPEND WITH RESIDENTS WHO NEED CITY SERVICES AND ARE FOLLOWING UP ON WORK ORDERS. 
          AS YOU CAN SEE, IN JULY, WE RECEIVED OVER 96,000 CALLS THAT FOR WHERE A PHONE NUMBER CALLED THREE ONE ONE, UM, AND ONLY 65,000 ACTUALLY CAME INTO THE QUEUE. 
          SO THOSE, UH, THOSE, UH, REMAINING CALLS WERE HANDLED BY THE I V R. 
          AND THAT INCLUDED, AGAIN, PROVIDING INFORMATION AS WELL AS THE ABILITY TO TRANSFER OVER TO SAS AND C P S AS WE DID BEFORE. 
          AND OF COURSE, AT ANY TIME, THE AGENT, UH, EXCUSE ME, THE CALLER CAN REQUEST TO SPEAK TO AN AGENT, UM, BY MERELY ASKING, SPEAK TO AN AGENT. 
          UM, AND THE CALL WILL GET TRANSFERRED INTO THE 3 1 1 QUEUE. 
          AGAIN, WE'RE ONLY IN THE FIRST MONTH AND A HALF, UH, WITH THE I V R, AND WE KNOW WE'LL HAVE SOME FINE TUNING, UH, TO DO BASED ON THE ARTIFICIAL INTELLIGENCE AND CONTINUOUS LEARNING OF THAT I V R SYSTEM. 
          UM, AS PEOPLE ARE ASKING FOR DIFFERENT PIECES OF INFORMATION, OF COURSE, BOTH THE VIRTUAL AGENT AND OUR LIVE AGENTS ARE AVAILABLE IN ENGLISH AND SPANISH. 
          SO LET'S TALK ABOUT WHAT HAPPENS WHEN YOU CALL 3 1 1. 
          RIGHT? SO WITH EVERY CASE, YOU KNOW, WE ENCOURAGE, UH, UH, RESIDENTS TO MAKE SURE THAT THEY WRITE DOWN THAT 10 DIGIT CONFIRMATION NUMBER THAT THEY ARE GOING TO GET. 
          THAT IS THE, THE DOCUMENT, THE NUMBER THAT YOU NEED FOR THE APPROPRIATE FOLLOW UP. 
          AGAIN, REGARDLESS OF HOW YOUR ISSUE OR YOUR CONCERN GETS SUBMITTED INTO THE SYSTEM, YOU'RE GONNA GET THAT CONFIRMATION NUMBER AGAIN, EITHER YOUR CALLING USING THE MOBILE APP, THE WEB PORTAL, AND QUITE FRANKLY, EVEN YOUR OWN STAFF THAT ARE PUTTING IN WORK ORDERS, UM, ARE ALSO GETTING AND DOCUMENTING THAT 10 DIGIT CONFIRMATION NUMBER. 
          THAT CASE THEN GETS OVER AND SUBMITTED TO OUR DEPARTMENTS FOR ACTION. 
          UM, YOU CAN SEE, UM, WHILE 3 1 1, AND WE CAN PROVIDE BASICALLY INFORMATION ABOUT ANY CITY, UH, DEPARTMENT AND PROGRAM. 
          THE SYSTEM FACILITATES THE SERVICE REQUESTS FOR THE FOLLOWING DEPARTMENTS, OF COURSE, UM, OUR ANIMAL CARE SERVICES DEPARTMENT, UH, CODE ENFORCEMENT, HISTORIC PRESERVATION FOR HISTORIC, UH, PERMITS AND CONSTRUCTION HUMAN SERVICES FOR OUR HOMELESS ENCAMPMENTS, METRO HEALTH FOR OUR RESTAURANT COMPLAINTS, UM, AND OF COURSE, PARKS AND REC, PUBLIC WORKS, AND OUR SOLID WASTE MANAGEMENT DEPARTMENT. 
          IT IS THE RESPONSIBILITY OF THE DEPARTMENTS TO GO OUT, REVIEW, MAKE SITE VISITS, INVESTIGATE AS NECESSARY, DOCUMENT THE WORK THAT WAS DONE OR COULDN'T BE DONE, AND CLOSE OUT THE WORK ORDERS. 
          SO LET'S TALK A LITTLE BIT MORE ABOUT THAT, BECAUSE THAT IS DEFINITELY AN AREA THAT WE HAVE BEEN HEARING, UH, FROM FEEDBACK, UH, FROM RESIDENTS ABOUT HOW WE NEED TO DO BETTER AT THAT. 
          WE NEED TO DO BETTER AT THAT. 
          AND SO, WHILE THIS, UH, WHILE EVERY SERVICE REQUEST, YOU CAN ACTUALLY GO ONLINE TO OUR 3 1 1 DOT SAN ANTONIO.GOV, UM, WEBSITE TO CHECK THE STATUS OF THE REQUEST. 
          AND THIS IS WHERE YOU CAN SEE THE NOTES THAT THE DEPARTMENT HAS DOCUMENTED. 
          THIS IS AN EXAMPLE OF THE CASES WHERE YOU'LL, WHERE A CASE DETAILS, WHERE YOU'LL FIND ONLINE AGAIN, BUT THAT FEEDBACK IS, YOU'RE NOT TELLING ME ENOUGH TO HELP ME UNDERSTAND WHAT YOU DID OR WHAT YOU DIDN'T DO WITH THE REQUEST. 
          SO IN THIS EXAMPLE, YOU'LL NOTICE THE REQUEST SUMMARY PROVIDES THE, THE CASE NUMBER, THE SERVICE REQUEST TYPE, THE STATUS, IF IT'S OPENED OR CLOSED, OF COURSE, THE CREATED DATE, THE CASE DUE DATE, BECAUSE EVERY SINGLE SERVICE REQUEST HAS A CASE DUE DATE ASSOCIATED WITH IT. 
          AND IF THE CASE IS CLOSED, IT'S GONNA SHOW YOU THAT, UH, CLOSE DATE AS WELL AS A LOCATION. 
          AS YOU PRO AS YOU SCROLL FURTHER DOWN, YOU'RE GONNA SEE THIS CASE PROGRESS. 
          THIS IS THE STANDARDIZED WORKFLOW THAT WE HAVE DEVELOPED FOR EVERY SINGLE SERVICE REQUESTS ACROSS ALL DEPARTMENTS AND ACROSS ALL SERVICE REQUESTS. 
          THERE ARE BASICALLY FIVE OR SIX STANDARDIZED TASKS REQUESTS SUBMITTED. 
          THE REQUEST IS ACCEPTED. 
          UM, IS THE, HAS THE WORK STARTED? UM, IN SOME CASES, UM, MOST OF ALL, UH, FOR EXAMPLE, UH, CODE ENFORCEMENT CASES HAVE AN INITIAL INVESTIGATION THAT'S REQUIRED TO BE COMPLETED, UM, IF THE WORK IS COMPLETE, UM, AND 
          [02:00:01]
IF THE CASE IS CLOSED. 
          SO THOSE LITTLE GREEN CHECK MARKS ARE, YES, THIS HAS BEEN DONE. 
          YES, THIS HAS BEEN DONE. 
          YES, THIS HAS BEEN DONE. 
          OR IN THE CASE WHERE YOU MIGHT NOT SEE A GREEN CHECK MARK ON THE WORK COMPLETE, THEN WE DID NOT ACTUALLY GO AND ADDRESS YOUR REQUEST RIGHT NOW. 
          THE NEXT PART IS, IF YOU LOOK TO THE RIGHT IS THE CASE NOTES. 
          IT'S AN, YOU KNOW, IF YOU'RE ON THE WEBSITE, YOU CONTINUE SCROLLING DOWN. 
          UM, BUT AS YOU CAN SEE, THESE NOTES CA THESE CASE NOTES, THEY'RE PRETTY GENERIC IN, IN SOME CASES. 
          IN, IN SOME OTHERS ARE A LITTLE BIT MORE DESCRIPTIVE. 
          BUT WE KNOW THAT WE HAVE WAY MORE WORK TO DO. 
          SOME OF THESE NOTES, IN FACT, ARE SYSTEM GENERATED. 
          YOU CAN SEE THAT BY THE SAME DATE TIMESTAMP, RIGHT? UM, AND IT'S WHEN THE WORK ORDER HITS THE, HITS THE SYSTEM AND IT SENDS A NOTE BACK, WELL, SOMETIMES THIS CAN BE VERY CONFUSING, UH, FOR RESIDENTS. 
          SO THIS IS THE WORK THAT WE WILL BE WORKING ON, UM, IN THE NEXT COUPLE OF MONTHS, UM, IN ORDER TO ENSURE THAT WE'RE PROVIDING BETTER INFORMATION AND THE OUTCOME OF THE REQUEST. 
          SO LET'S SPEND A LITTLE BIT MORE TIME ON THAT. 
          AGAIN, WE KNOW LOTS OF FEEDBACK. 
          IN FACT, UH, WE'VE HEARD IT OVER THE LAST FEW DAYS IN OUR BUDGET MEET IN OUR, UH, BUDGET FEEDBACK, UH, SESSIONS, UM, WHERE PEOPLE WANT TO KNOW AND BETTER UNDERSTAND WHAT WE'RE DOING WITH THEIR REQUEST, THE WORK THAT WE WILL BE DOING WITH THE DEPARTMENTS OVER THE NEXT COUPLE OF MONTHS. 
          AGAIN, LOOKING AT THOSE SORT OF MORE GENERIC, UM, UH, COMPLETION CODES AND, AND MAKING THEM, UH, MORE DETAILED. 
          UM, IN FACT, OFTEN CASES AND THE DEPARTMENTS ARE CURRENTLY LOOKING AT ALL OF THEIR SERVICE REQUEST TYPES AND ALL OF THE ACTION CODES THAT ARE AVAILABLE IN THE SYSTEMS AND ADDING ACTION CODES, BECAUSE WE KNOW THAT WE NEED TO GO IN AND DO THAT IN ORDER TO BE MORE DESCRIPTIVE AND PROVIDE THAT INFORMATION TO THE RESIDENTS AND BE MORE CLEAR ABOUT WHAT WE ACTUALLY DID WITH THE CASE. 
          WE REPAIRED THE POTHOLE, WE COLLECTED THE DEAD ANIMAL, WE BROUGHT THE PROPERTY OWNER INTO COMPLIANCE. 
          THAT ONE'S, THAT ONE ACTUALLY IS ALREADY THERE A LITTLE BIT, BUT A LITTLE BIT MORE DESCRIPTIVE, RIGHT? UM, AND SO THIS WORK, UM, AGAIN, ADDING THE ADDITIONAL CASE NOTES AND, AND THE REASON WITH STRUCTURED CASE NOTES IS SO THAT WE CAN THEN WE HAVE MORE DATA TO SEE, WELL, WHAT DID THE DEPARTMENT ACTUALLY DO WITH IT? RIGHT? YOU PUT DATA IN A LITTLE BIT MORE STRUCTURED FORMAT, AND WE'RE ABLE TO SEE AND, AND, UH, ANALYZE THAT DATA A LITTLE BIT BETTER AS TO WHAT WE'RE DOING WITH THE REQUEST. 
          AGAIN, THIS WILL, UH, BE WORKING WITH ALL OF OUR CITY DEPARTMENTS. 
          THIS IS NOT EVEN A BUDGET IMPACT, BY THE WAY, RIGHT? WE ARE STARTING THIS WORK, UM, ACTUALLY A COUPLE WEEKS AGO, UM, MEETING WITH ALL OF OUR DEPARTMENTS. 
          THAT'S GONNA REQUIRE US GOING IN AND REALLY ALMOST RETRAINING ALL OF THE CITY STAFF. 
          AND THERE ARE ABOUT 500 CITY STAFF THAT ACTUALLY TOUCH ALL OF THE WORK ORDERS ACROSS ALL OF THE DEPARTMENTS. 
          THAT'S A LOT OF PEOPLE. 
          WE GOTTA GO AND MAKE SURE, THINK ABOUT THE ACTION CODES THAT YOU ARE USING AND THINK ABOUT HOW THAT'S GONNA TRANSLATE AND WHAT THE ONE THAT YOU MISSED IS PROBABLY THE MOST IMPORTANT FOR THE RESIDENT TO UNDERSTAND WHAT THEY DID, RIGHT? AND WHAT YOU DID, OR WHAT YOU COULDN'T DO, AND WHY YOU COULDN'T DO IT. 
          AGAIN, IMPROVING COMMUNICATIONS TO OUR RESIDENTS IS A, IS A BIG GOAL, UM, IN MAKING SURE THAT WE DO THAT ACCURATELY. 
          SO, LET'S TALK ABOUT OUR PROGRAM ENHANCEMENTS, RIGHT? SO IN TERMS OF OUR PROGRAM ENHANCEMENTS, THE PROPOSED BUDGET INCLUDES ADDING A QUALITY ASSURANCE TEAM TO WORK WITH OUR RESIDENTS AND OUR DEPARTMENTS TO ENSURE SATISFACTORY OUTCOMES FOR THEIR REQUESTS. 
          IT IS THREE ONE ONE'S JOB TO ADVOCATE ON BEHALF OF RESIDENTS TO MEET THEIR NEEDS AND ENSURE THAT THE SERVICES ARE PROVIDED. 
          THIS TEAM WILL SHEPHERD WORK ORDERS ACROSS THE APPROPRIATE CITY DEPARTMENTS AND COMMUNICATE DIRECTLY WITH OUR RESIDENTS TO PROVIDE A HIGHER LEVEL OF CUSTOMER SERVICE, UM, AND UNDERSTANDING OF THE CITY PROCESSES. 
          THE UNIT WILL FOCUS PRIMARILY ON THOSE SMALL PERCENTAGE OF CASES WHERE THE RESIDENT HAS INDICATED DISSATISFACTION OF THE WORK. 
          WE'LL IDENTIFY THOSE CASES THROUGH SURVEY FEEDBACK, RESIDENTS COMPLAINTS, AND LOOKING PROACTIVELY AT THE DATA IN ORDER TO IDENTIFY THOSE REPEAT ISSUES AND SEE WHAT IS HAPPENING AND WHY IS IT HAPPENING THAT WAY. 
          WHY IS THE ISSUE NOT GETTING RESOLVED? THIS TEAM WILL FOLLOW UP WITH THE APPROPRIATE CITY DEPARTMENTS TO ADVOCATE, UM, ON BEHALF OF THE RESIDENT E LISTEN MORE INFORMATION ABOUT WHY THE CASE WAS CLOSED, AND EVEN DEVELOP ALTERNATIVE ACTIONS TO ADDRESS THE CONCERN. 
          ESSENTIALLY, THIS TEAM IS GONNA BE THAT GLUE THAT KEEPS US, UM, ALL TOGETHER AND ENSURING THAT QUALITY SERVICES ARE PROVIDED BY THE CITY OF SAN ANTONIO. 
          UM, AND THEN OF COURSE, ALSO, THIS TEAM IS GONNA BE THERE TO SUPPORT YOUR RESPECTIVE OFFICES. 
          I KNOW, AND, AND I ENCOURAGE YOUR TEAM ALL THE TIME WHEN I DO THE TRAINING AND I, UH, ONBOARD THEM WITH THE THREE ONE ONE SYSTEM. 
          HEY, CALL ME. 
          YOU CAN REACH ME, TEXT ME, EMAIL, WHATEVER. 
          I'M ALWAYS AVAILABLE. 
          BUT AGAIN, UM, SOMETIMES, YOU KNOW, YOU NEED, YOUR TEAM MIGHT NEED A LITTLE BIT MORE HELP, AND WE WANNA BE THERE TO SUPPORT EACH AND EVERY ONE OF YOUR OFFICES IN THIS EFFORT. 
          YOU KNOW, AS I MENTIONED, THE 3 1 1 TEAM IS COMMITTED TO PROVIDING EXCELLENT CUSTOMER SERVICE. 
          IT'S IN OUR CORE VALUES. 
          I TELL MY 
          [02:05:01]
TEAM MEMBERS THAT THEY ARE SOME OF THE MOST RESOURCEFUL AND KNOWLEDGEABLE PEOPLE IN OUR ORGANIZATION. 
          THESE SMILING FACES TRANSFER THROUGH EACH AND EVERY PHONE CALL WE TAKE EVERY DAY, AND I WANNA THANK THEM FOR THEIR HARD WORK, THEIR DEDICATION, AND THEIR COMMITMENT TO OUR COMMUNITY. 
          UM, THAT INCLUDES MY PRESENTATION, AND I WILL TURN IT OVER TO MARIA VILLA GOMEZ, OUR DEPUTY CITY MANAGER. 
          THANK YOU, PAULA, AND GOOD MORNING, MAYOR AND COUNCIL. 
          UH, THE PRESENTATION TODAY FOCUSES ON TWO PROGRAMS THAT ARE CRITICAL TO OUR COMMUNITY, A NEW PROGRAM THAT WE PROPOSE IN APRIL OF 2023, CALLED THE GOOD NEIGHBOR PROGRAM, AS WELL AS A QUICK OVERVIEW OF OUR DANGEROUS ASSESSMENT RES RESPONSE TEAM PROGRAM, OR DART. 
          WE'LL TALK ABOUT THE BUDGET, BUT THIS WILL ALSO SERVE, UH, AS AN UPDATE SINCE A B SESSION WE HELD WITH THE COUNCIL IN APRIL ON THE GOOD NEIGHBOR PROGRAM. 
          NOW, FOR THOSE OF OUR NEW COUNCIL MEMBERS, JUST TO PROVIDE YOU SOME CONTEXT OF THE GOOD NEIGHBOR PROGRAM, THE GENESIS OF THIS INITIATIVE HAS TO DO WITH A VERY UNFORTUNATE INCIDENT THAT HAPPENED IN FEBRUARY OF 2023 IN COUNCIL DISTRICT FIVE, WHERE ONE OF OUR RESIDENT WAS ATTACKED BY OWN DOGS AND LOST HIS LIFE. 
          THIS, UH, INCIDENT, UH, PUT INTO QUESTION IN TERMS OF OUR ANALYSIS OF DATA AND HOW WE CAN BETTER ADDRESS THOSE, UH, CALLS THAT WE GET FROM OUR RESIDENTS THAT ARE NOT NECESSARILY AN EMERGENCY CALL OR FOR AN INDIVIDUAL DEPARTMENT IS NOT A HIGH PRIORITY CALL. 
          SO, LET ME PROVIDE YOU WITH A LANDSCAPE OF THE NUMBER OF CALLS THAT THE CITY OF SAN ANTONIO RECEIVES ON AN ANNUAL BASIS. 
          THIS PARTICULAR CHART COMBINES THE 9 1 1 CALLS THAT OUR POLICE AND FIRE DEPARTMENT GET ON AN ANNUAL BASIS. 
          THIS IS SPECIFICALLY FOR CALENDAR YEAR 2022, AS WELL AS NON-EMERGENCY CALLS, AND THOSE THAT COME TO 3 1 1. 
          SO THAT IS THE TOTAL OF 3.4 MILLION CALLS PER YEAR THAT THE, THAT WE RECEIVE ON AN ANNUAL BASIS. 
          NOW, A RESPONSE TO THOSE CALLS IS EITHER, UH, AN IMMEDIATE RESPONSE WHEN, WHEN IT'S AN EMERGENCY RESPONSE, WHEN THERE'S A NON-EMERGENCY RESPONSE. 
          WE ALSO ADDRESS THOSE. 
          SOME OF THOSE CALLS ARE ASKING FOR INFORMATION, AND SOME FOR SOME OF THOSE, WE TAKE A REPORT OVER THE PHONE. 
          NOW, THE GOOD NEIGHBOR PROGRAM, UH, ONE OF THE THINGS THAT, THAT WE DID, UM, BACK IN FEBRUARY WAS TO LOOK AT SPECIFICALLY IN A, THE NUMBER OF 9 1 1 CALLS AND 3 1 1 CALLS THAT HAVE BEEN RECEIVED FOR FIVE YEARS, AND, AND ANALYZE THE TRENDS, UH, FOR SPECIFIC ADDRESSES. 
          AS WE DID THAT ANALYSIS, WE REALIZED THAT OWNERSHIP OF HOMES CHANGE, UH, AND THAT ALSO CHANGES THE NUMBER OF CALLS THAT WE RECEIVE. 
          SO THE, THE PROGRAM THAT WE INTRODUCED BACK IN APRIL FOCUSES SPECIFICALLY ON ADDRESSES THAT ARE CHRONIC NEW NUISANCE RESIDENTIAL PROPERTIES, UP TO FOUR UNITS, UH, CALLS THAT ARE ANALYZED ACROSS BOUNDARIES ACROSS CITY DEPARTMENTS. 
          AND TO GIVE YOU SOME EXAMPLES, THAT COULD BE ANIMAL CARE SERVICES CALLS LIKE ROAMING DOGS, AGGRESSIVE DOGS, CODE VIOLATIONS, SERVICES, MENTAL HEALTH CALLS. 
          NOW, WHEN YOU LOOK AT THOSE SPECIFIC CALLS, AS I MENTIONED, THEY MAY BE A LOW PRIORITY FOR ONE DEPARTMENT. 
          YET, WHEN YOU LOOK AT ALL THE COMBINED CALLS, THAT SUGGESTS A HIGHER PRIORITY FOR THAT PARTICULAR BLOCK OR THAT PARTICULAR, PARTICULAR NEIGHBORHOOD. 
          SO, THE GOOD NEIGHBOR PROGRAM HAS TWO SPECIFIC GOALS. 
          ONE IS CONNECTION TO SERVICES, FOR EXAMPLE, MENTAL HEALTH RESOURCES, UM, HOME MINOR REPAIR, SENIOR SERVICES, YOUTH SERVICES. 
          SOMETIMES IT'S MEDIATION WITH, UM, NEIGHBORS THAT MAY HAVE SOME ISSUES THAT NEED TO BE ADDRESSED. 
          THE OTHER GOAL IS ENFORCEMENT, UH, WITH THE NUMBER OF CALLS, AS I MENTIONED, COULD BE A C S CODE ENFORCEMENT. 
          THEN WE NEED TO MAKE SURE THAT WE ARE ENFORCING OUR CITY CODE AND IMPROVING THE QUALITY OF LIFE OF THOSE, UH, NEIGHBORS. 
          THIS NEXT SLIDE PROVIDES THE MOST RECENT ANALYSIS THAT WE HAVE DONE FOR ALL THE, THE, THE CALLS THAT WE RECEIVE. 
          THIS IS SPECIFICALLY FOR FEBRUARY TO MAY OF 2023, WHICH IS, UH, 90 DAYS WORTH OF DATA. 
          AND JUST TO GIVE YOU AN IDEA, THIS ANALYSIS COMPRISED OF LOOKING AT APPROXIMATELY 900,000 CALLS THAT WERE ANALYZED. 
          AND I WANNA GIVE CREDIT TO, UM, ONE OF OUR EMPLOYEES, MARIA VARGAS, WHO'S HERE BEHIND ME. 
          AND SHE HAS TAKEN ON THE INITIATIVE OF REVIEWING ALL THIS CALLS AND BUILDING A SYSTEM WHERE WE CAN DO THAT. 
          AS YOU CAN IMAGINE, 3 1 1 IS A 
          [02:10:01]
STANDALONE SYSTEM, SO IT'S 9 1 1 FOR FIRE AND POLICE. 
          SO, SO TO BE ABLE TO ANALYZE THAT DATA IN AN EFFECTIVE AND EFFICIENT MANNER, MANNER REQUIRED TO BUILD A, A, UH, PLATFORM TO ALLOW US TO DO THAT. 
          SO, WHAT THIS ANALYSIS REVEALS FOR THAT PERIOD OF TIME, THEY ARE 707 SINGLE FAMILY RESIDENTIAL UNITS WITH CLOSE TO 16,000 CALLS. 
          AND YOU SEE THE BREAKDOWN ON THE SCREEN, UH, CLOSE TO 12,000, WHERE POLICE NON-EMERGENCY CALLS CLOSE TO 4,000 3 1 1 CALLS, AND 622 EMERGENCY CALLS TO 9 1 1. 
          SO FOR THE GOOD NEIGHBOR PROGRAM, WE HAVE CREATED AN INTERNAL CITY DEPARTMENTAL TASK FORCE. 
          THE MEMBERS OF THIS TASK FORCE INCLUDES OUR CITY ATTORNEY'S OFFICE, THE POLICE DEPARTMENT, THE FIRE DEPARTMENT, 3 1 1 CODE ENFORCEMENT, ANIMAL CARE SERVICES, METRO HEALTH, OUR DIVERSITY, EQUITY, INCLUSION AND ACCESSIBILITY OFFICE, NEIGHBORHOOD SERVICES, HUMAN SERVICES IN THE CITY MANAGER'S OFFICE. 
          WE MEET ON A REGULAR BASIS TO REVIEW THE CALLS AND DETERMINE WHAT ACTIONS WE SHOULD BE TAKING IN ORDER TO IMPROVE THE QUALITY OF LIFE OF OUR RESIDENTS, CONNECTION TO SERVICES OR ENFORCEMENT. 
          SO, WHAT WE HAVE DONE SINCE, SINCE JUNE, UH, WE, WHEN WE BRIEF YOU BACK IN APRIL, WE INDICATED TO YOU THAT WE WERE GONNA INITIATE THE PROGRAM IN JUNE, AND WE DID. 
          WE LOOKED AT THE TOP 100 ADDRESSES WITH CALLS FOR THE PERIOD OF FEBRUARY, 2023 TO MAY, AND WE IDENTIFIED A HUNDRED SINGLE FAMILY RESIDENTIAL UNITS WITH 6,418 CALLS. 
          NOW, IF YOU RECALL, THE PREVIOUS, UH, COUPLE OF SLIDES HAD THE TOTAL CALLS THAT WE ANALYZED. 
          THIS 100 CALLS REPRESENT 40% OF THOSE CALLS, THE QUALIFIED UNDER THE GOOD NEIGHBOR PROGRAM. 
          SO WHAT WE DID AS A TASK FORCE IS WE ANALYZED THOSE, UH, SPECIFIC ADDRESSES. 
          AND YOU SEE ON THIS PARTICULAR CHART, THE NUMBER OF CALLS RECEIVED, COMBINATION OF NON-EMERGENCY 3 1 1 AND 9 1 1, AND THE NUMBER OF ADDRESSES WITHIN, WITHIN THOSE RANGES OF CALLS. 
          SO WE HAD ONE ADDRESS THAT CALL NINE, UM, OUR NON-EMERGENCY NUMBER IN THE POLICE DEPARTMENT, 961 TIMES. 
          WE HAD A SECOND ADDRESS WITH 509, UM, CALLS, AND SO ON AND SO FORTH. 
          SO AS WE ANALYZE THAT DATA, WE IDENTIFIED OF THE 100 ADDRESSES, THAT 32 INVOLVE ACTIVE MENTAL HEALTH, UH, RELATED CALLS, AND WE HAVE ENGAGED OUR SA CORE TEAM, OUR MENTAL INTEGRATED HEALTH UNIT, AND OUR IMPACT TEAMS THAT HAVE THE EXPERTISE, UH, TO ADDRESS RESIDENTS WITH THIS TYPE OF, UH, SITUATIONS. 
          AND WE'RE ACTIVELY WORKING WITH THOSE RESIDENTS. 
          OUR GOAL IS TO CONNECT THEM TO SERVICES, UM, AND ALSO TO MORE EFFECTIVELY AND EFFICIENTLY U USE OUR FIRST RESPONDERS RESOURCES. 
          THERE WERE A PROPERTIES THAT WERE IDENTIFIED AS, UH, DARK PROPERTIES THAT HAD EITHER BEEN ADDRESSED DURING THAT PERIOD OF TIME, OR THAT THE CITY ATTORNEY'S OFFICE, WHO'S THE LEAD OF OUR DARK DART PROGRAM, IS IN THE PROCESS OF ADDRESSING. 
          THERE WERE A COUPLE OF, UH, ADDRESSES THAT WERE REMOVED FROM THE LIST DUE TO THE RESIDENT NO LONGER BEING AT THE LOCATION. 
          AND THERE 58 ADDRESSES THAT WE ARE CURRENTLY UNDER REVIEW NOW. 
          UM, OUR DANGEROUS ASSESSMENTS RESPONSE TEAM, THE GOOD NEIGHBOR PROGRAM, IS TAKING THIS PROGRAM AS A MODEL. 
          THIS IS A PROGRAM THAT IS LED BY OUR CITY ATTORNEY'S OFFICE THAT WAS CREATED BACK IN 2007, AND THEY TARGET AND ABATE NUISANCE PROPERTIES THAT HAVE A CRIMINAL, UH, HISTORY. 
          UH, NOW THE, THE DIFFERENCE WITH A GOOD NEIGHBOR PROGRAM IS THAT THE VIOLATIONS THAT THIS PROPERTIES HAVE, UM, OR CITY ATTORNEY'S OFFICE, UTILIZES LEGAL REMEDIES TO BE ABLE TO ABATE IT, WHICH IS DIFFERENT THAN THE GOOD NEIGHBOR, UH, PROGRAM, UH, FOR A PROPERTY TO QUALIFY UNDER THIS PROGRAM. 
          UH, THEY LOOK AT TWO YEARS WORTH OF THOSE VIOLATIONS. 
          THERE'S A SIMILAR TASK FORCE, LIKE THE GOOD NEIGHBOR PROGRAM THAT INCLUDES POLICE, CODE ENFORCEMENT, ANIMAL CARE SERVICES IN ANY OTHER DEPARTMENTS THAT THEY MAY NEED, MAY BE NEEDED. 
          THE GOALS ARE TO BE ABLE TO ADDRESS, UH, THROUGH LEGAL REMEDIES THOSE PROPERTIES, BUT ALSO CONNECT INDIVIDUALS TO SERVICES AS NEEDED. 
          SO DEPARTMENTS LIKE HUMAN SERVICES AND NEIGHBORING HOUSING SERVICES 
          [02:15:01]
ARE ALSO PART OF THE PROGRAM. 
          THIS PARTICULAR CHARGE JUST PROVIDES YOU A NUMBER OF, UH, ABATED PROPERTIES THAT THE DAR TEAM HAS COMPLETED OVER THE PAST FIVE YEARS. 
          SO, AS YOU CAN SEE, IT RANGES FROM OHIO 52 AND 2018. 
          THIS PROGRAM WAS IMPACTED BY C OVID 19, AND IN 2022, THEY COMPLETED 45 UH, PROPERTIES. 
          ANOTHER DIFFERENCE WITH A GOOD NEIGHBOR PROGRAM IS THAT THIS PARTICULAR PROGRAM LOOKS AT ALL PROPERTIES, RESIDENTIAL, MULTI-FAMILY, COMMERCIAL PROPERTIES, UM, ET CETERA. 
          SO THIS IS A COMPREHENSIVE, UH, UH, PROGRAM OF ALL OF OUR PROPERTIES. 
          SO, IN TERMS OF THE PROPOSED BUDGET, WHAT WE ARE RECOMMENDING TO THE COUNCIL IS TO ADD FOUR POSITIONS. 
          THREE OF THOSE POSITIONS ARE DATA ANALYSTS. 
          AS I MENTIONED, THIS IS A VERY, UH, HEAVY DATA ANALYSIS, UH, PROGRAM FOR US TO BE ABLE TO IDENTIFY THE ISSUES AND BE ABLE TO TAKE NECESSARY ACTION. 
          THERE'S ONE OF THESE, UM, POSITIONS THAT WILL BE DEDICATED TO 3 1 1 TO ASSIST WITH, UM, THE DATA ANALYSIS FOR THAT PROGRAM. 
          AND THEN THE OTHER TWO POSITIONS WILL ADDRESS ALL, UH, CALLS COLLECTIVELY. 
          WE'RE ALSO RECOMMENDING THE ADDITION OF A NEW ATTORNEY POSITION FOR THE CITY ATTORNEY'S OFFICE TO CONTINUE THE REVIEW AND SUPPORT THE INVESTIGATIVE PROCESS FOR BOTH PROGRAMS. IN TERMS OF NEXT STEPS, UH, WE WILL BE COMING TO THE PUBLIC SAFETY COMMITTEE TO PROVIDE PERIODIC UPDATES OF THE GOOD NEIGHBOR PROGRAM AND THE DAR PROGRAM. 
          UH, WE HAD MENTIONED TO THE COUNCIL BACK IN APRIL THAT WE MAY BE RECOMMENDING AN ORDINANCE AS PART OF THE BUDGET PROCESS FOR THE GOOD NEIGHBOR PROGRAM. 
          WE ARE NOT DOING THAT AT THAT AT THIS POINT. 
          UH, WE WANNA CONTINUE TO WORK THIS PROGRAM, AND IF THE NEED ARISES THAT WE NEED TO SET AN ORDINANCE AND WE'LL BE COMING BACK TO THE COUNCIL THROUGH THE PUBLIC SAFETY COMMITTEE TO MAKE THAT RECOMMENDATION. 
          THAT CONCLUDES MY PRESENTATION, AND WE'RE AVAILABLE TO ANSWER ANY QUESTIONS. 
          THANK YOU. 
          THANK YOU VERY MUCH. 
          UM, SHANNON AND MARIA AND PAULA, GREAT INFORMATION. 
          UH, LET'S JUMP RIGHT INTO COUNCIL DISCUSSION. 
          UM, WE'LL START WITH COUNCIL MEMBER GRO. 
          THANK YOU. 
          I'M SO EXCITED TO GET TO GO FIRST. 
          UM, LET'S START WITH YOU, MARIA, 'CAUSE YOU WERE JUST HERE, AND I ONLY HAVE REALLY ONE QUESTION FOR YOU IS ON SLIDE SEVEN, WHEN WE TALK ABOUT THIS GOOD NEIGHBOR, UM, CITY TASK FORCE, UM, HOW WILL WE ENSURE DEPARTMENT COLLABORATION, THIS DESIGNATED STAFF PERSON THAT'S GOING TO BE ON THE TASK FORCE? IT, I WOULD LIKE TO KNOW, AND, AND IF WE DON'T HAVE THE INFORMATION NOW, UM, IF YOU COULD GET IT TO US LATER. 
          'CAUSE MY QUESTION IS, IS IT GONNA BE SOMEBODY THAT'S ON THE GROUND AND SEEING THAT, OR IS IT JUST GONNA BE DIRECTOR MANAGER? BECAUSE I WANNA MAKE SURE THAT WE CONTINUE, UM, THAT THERE'S A POINT OF CONTACT FOR OUR STAFF, BUT THERE'S ALSO THAT COLLABORATION ON THIS TASK FORCE AND THAT THERE'S ACCOUNTABILITY. 
          IF WE SEE ONE DEPARTMENT, AND I'M NOT GONNA PICK ON ANYONE IN PARTICULAR, BUT I DO HAVE SOME THAT HAVE STAFFING ISSUES, UM, AND, AND OF NO FAULT OF THEIR OWN, BUT THEY HAVE STAFFING ISSUES. 
          SO IT'S SOMETIMES SOME, SOMETIMES THOSE INDIVIDUALS ARE HARD, IT'S HARD FOR THEM TO GET TO MEETINGS, BUT I WANNA MAKE SURE THAT THEY'RE PARTICIPATING. 
          SO WHO'S GONNA, WHO'S KIND OF GONNA REEL THEM IN? IF WE SEE A DEPARTMENT THAT MAYBE, YOU KNOW, DOESN'T ALWAYS MAKE THE MEETING, UM, YOU KNOW, ISN'T ALWAYS GIVING THEIR INPUT ON TIME, WILL THAT BE, UH, THE CITY MANAGER'S OFFICE THAT WILL, UH, KIND OF REEL THEM IN? OR HOW ARE WE GONNA WORK THAT OUT? SURE. 
          SO IN TERMS OF THE TASK FORCE TODAY, UM, THE DEPARTMENT DIRECTORS OR ASSISTANT DIRECTORS OF THOSE DEPARTMENTS LISTED ARE PART OF THE TASK FORCE. 
          WE ALSO CREATED A SUBCOMMITTEE, WHICH IS THE WORKING GROUP THAT IS ACTUALLY EVALUATING THE, THE CALLS AND BRINGING THOSE TO THE TASK FORCE. 
          SO THOSE INDIVIDUALS IN THE SUBCOMMITTEE, UM, ARE MID-MANAGERS, UH, FOR THE DEPARTMENTS THAT, THAT ARE REVIEWING THE CALLS. 
          UM, THE PROGRAM, WE ARE IN THE PROCESS OF HIRING A PUBLIC SAFETY OUTCOMES COORDINATOR POSITION THAT WILL REPORT TO ME, THAT WILL REPORT IN THE CITY MANAGER'S OFFICE WHO WILL BE THE LEAD. 
          UH, AND THAT WOULD BE THE MAIN CONTACT PERSON FOR THIS PROGRAM. 
          O OKAY. 
          AND THEN AS WE WORK THAT WITH THAT, IF WE COULD JUST CONTINUE TO GET THE LIST, UM, THE, UH, I JUST WANNA, I AM, I AM VERY EXCITED ABOUT THE GOOD NEIGHBOR, UH, POLICY, THE POLICY COMING THROUGH. 
          I'M PROMOTING THAT 
          [02:20:01]
TO MY COMMUNITY AS SOMETHING THAT IS GOING TO BRING SOLUTIONS. 
          I JUST WANNA MAKE SURE THAT WE KNOW WHAT THE LINES OF COMMUNICATION ARE AND WHO, WHO'S ADDRESSING WHAT IN TERMS OF THE TASK FORCE. 
          AND I KNOW IT'S GOING TO BE, UM, MORE DIFFICULT BECAUSE WE, WE DO SEE, WE ONE DEPARTMENT IN PARTICULAR, UM, GETTING MORE INPUT. 
          SO, SHANNON, I'M GONNA CALL YOU UP NEXT BECAUSE YOU'RE THE, YOU'RE THE, YOUR DEPARTMENT IS KIND OF THE ONE ON THE HOT SEAT. 
          AND I WANNA THANK BRAD FOR COMING OUT. 
          AND DAVID, I KNOW YOU WERE IN THE AUDIENCE AT MY BUDGET TOWN HALL. 
          I HAD MICHAEL SHANNON THERE, AND THEY DIDN'T WANNA TALK ABOUT CODE. 
          THEY WANTED TO TALK ABOUT A C S. 
          SO I'M EXCITED ABOUT THE INCREASE IN THE BUDGET. 
          I'M EXCITED ABOUT YOUR BOARD. 
          AND MY COMMITTEE MEMBER, GEORGE GARCIA, IS READY TO GET TO WORK. 
          MY QUESTIONS ARE REGARDING, AND IF YOU DON'T HAVE THE ANSWERS, NOW IS CAPACITY. 
          UH, IF WE'RE LOOKING, IF WE HAVE MORE OFFICERS, IF WE HAVE MORE INVESTIGATIONS AND WE'RE BRINGING IN THE, UM, THE ANIMALS, WILL WE BE ABLE TO MEET THAT CAPACITY? WHAT DO WE NEED TO INCREASE? I KNOW THERE'S PEOPLE THAT ARE, I HAVE ACTIVISTS, VOLUNTEERING BUILDINGS WHERE ANIMALS CAN GO, BUT THAT REQUIRES STAFF. 
          YEAH. 
          AND, UM, AND VETERINARIAN CARE, WHICH I'M, I'M PLEASED TO SAY THAT. 
          SO, UM, WHERE ARE WE LOOKING AT ADDITIONAL SPACES, OR ARE WE GOING TO TRY AND KEEP THEM ALL ON OUR, OUR, UH, A C S CAMPUS? YES, MA'AM. 
          SO WE DO, WE DO HAVE, UH, FROM A SPACE PERSPECTIVE, WE DO HAVE THE F Y 23, UH, KETTLE PROJECT THAT WAS APPROVED. 
          THAT'S CURRENTLY IN THE DESIGN PHASE. 
          UH, A LOT OF THE OTHER THINGS THAT WE'RE DOING TO TRY TO INCREASE THAT CAPACITY. 
          WE TALKED REAL BRIEFLY ABOUT THE INCENTIVE PROGRAM FOR THE RESCUES. 
          UH, YOU KNOW, OBVIOUSLY IT TAKES AN ENORMOUS AMOUNT OF MONEY FOR THESE FOLKS TO, TO PULL THE ANIMAL, ESPECIALLY WHEN YOU'RE TALKING ABOUT THE SMALLER MOM AND POP ORGANIZATIONS, UH, TO, TO GET BOARDING AND GET FOOD AND THINGS LIKE THAT. 
          THAT'S WHY WE'VE INCREASED THAT FOR THIS YEAR FROM $83 ON AVERAGE, UH, TO A SOLID $200 TO KIND GIVE THEM THAT LITTLE BIT MORE OPERATING CAPITAL TO WORK WITH. 
          UH, ADDITIONALLY, BY PUSHING AN ENTIRE DAY SHIFT OUT INTO THE FIELD, THIS ADDITIONAL, YOU KNOW, NEW DAY SHIFT, IT'S GONNA TAKE US FROM AN AVERAGE OF ABOUT FIVE TO SEVEN OFFICERS THAT TYPICALLY ARE ON THE DAY SHIFT TO ALMOST 14. 
          UH, THAT'S GOING TO ALSO ALLOW, AND AS WE KIND OF BUILT INTO THE PLAN OFFICERS HAVING A LITTLE BIT MORE TIME ON EACH CALL, CLEARLY RIGHT NOW THEY'RE RUNNING LIKE THEIR HAIR'S ON FIRE, ONE CALL TO THE NEXT, UH, BY HAVING THAT MORE, HAVING A LITTLE BIT MORE TIME ON EACH CALL FOR SERVICE. 
          UH, THE INTENT IS, EVEN THOUGH WE HAVE A STRONG RETURN TO OWNER RATE RIGHT NOW COMPARED TO OTHER CITIES, WE WANT TO INCREASE THAT BY ABOUT 10%, WHICH IS GONNA, UH, GREATLY IMPACT THE NUMBER OF ANIMALS THAT THEY'RE IMPOUNDED, BUT WE'RE ABLE TO REUNITE THEM WITH THE OWNER. 
          YEAH. 
          AND YOU GUYS, I, I HAD A, I HAD A STRAY. 
          THEY, THEY SWIPED IT. 
          IT WAS CHIPPED. 
          THEY GOT IT TO ITS OWNER. 
          YEAH. 
          LIKE WITHIN THE NEXT 30 MINUTES IT CALLED THEM. 
          SO I, I KNOW THAT'S WORKING. 
          UH, YOU BROUGHT UP OUR RESCUE PARTNERS. 
          YES, MA'AM. 
          UM, WHAT I WOULD LIKE TO SEE IS THESE NON-CONTRACTED RESCUE PARTNERS, THESE, THESE, UH, GROUPS THAT ARE WORKING, HOW WE CAN KIND OF ELEVATE THEM, GET THEM TO THE POSITION WHERE WE, THEY CAN BE CONTRACTED RESCUE PARTNERS AND WE CAN HELP THEM. 
          AND THE OTHER THING I WOULD LIKE TO SEE IS AS WE, THAT WE TALK WITH THE STAKEHOLDERS AND THE COMMUNITY MEMBERS THAT COME WEEK AFTER WEEK ABOUT THE ADOPTIONS AND WHEN WE TALK ABOUT ADOPTIONS, THAT WE REALLY GIVE THEM, UM, KIND OF THAT COST OF WHAT IT WOULD BE TO HAVE A PET AND HOW IT'S GOING TO IMPACT YOU AND WHAT SERVICES ARE OUT THERE. 
          I KNOW THERE'S GROUPS THAT DO PROVIDE, UM, YOU KNOW, UH, DOG FOOD AND, AND THERE'S LOW CA LOW COST VACCINATIONS AND, AND WELLNESS CHECKS FOR OUR, UM, OUR, UH, OUR PETS. 
          SO I, I THINK WE NEED TO GET THAT OUT THERE. 
          YES. 
          THE TWO THINGS I'M GOING TO FOCUS ON, AND, AND DAVID, YOU, DAVID AND ERIC, YOU MAY NOT NEED TO WORK ON THIS IS ONE, UH, SPAY AND NEUTER PROGRAM. 
          YEAH, I LIKE TO SEE, I'M, I'M GLAD THAT WE HAVE THE MONIES INCREASED. 
          WHAT I WOULD LIKE FROM A C SS IS AN HONEST ANSWER IN TERMS OF THE FLEET, WHEN IT GOES DOWN, HOW LONG IT TAKES TO GET THAT TRUCK BACK UP, BECAUSE THAT'S ONE OF THE QUESTIONS IS MAKING SURE THAT OUR, OUR FLEET IS MAINTAINED. 
          THE OTHER IS EMPLOYEE RETENTION. 
          AND I KNOW THIS IS PROBABLY FOR A DIFFERENT TOPIC, BUT DAVID AND ERIC, IF WE CAN INCENTIVIZE WITH A SIGNING BONUS, I DON'T KNOW HOW WE CAN DO THIS, ESPECIALLY FOR THE VETERINARIANS AND, AND THEIR STAFF TO MAKE SURE THAT THEY'RE NOT HERE AND THEN GET A BETTER OFFER. 
          BUT THAT WE HAVE A THREE 
          [02:25:01]
YEAR CONTRACT, THAT WE HAVE A FIVE YEAR CONTRACT IF NEEDED, BECAUSE WE, WE, WE KNOW THAT THERE'S A VETERINARIAN SHORTAGE AND WE WANNA KEEP THEM. 
          SO THOSE ARE THE TWO THINGS THAT I'D, I'D LIKE TO SEE YOU FOCUS ON. 
          SO, SO JUST REAL QUICKLY, MA'AM, ON THE, UH, ON THE VETERINARIANS, UH, WE WERE ABLE TO WORK WITH HR, UH, LATE LAST YEAR, UH, TOWARDS THE END OF F Y Y 22. 
          AND WE DID SOLIDIFY AND WE'RE ABLE TO GET IN A VERY, VERY GOOD BONUS PROGRAM. 
          UH, IT'S A THREE YEAR CONTRACT TYPE SETUP WHERE, UH, THEY GET HALF OF IT UPFRONT AND THEN, YOU KNOW, HALF OF THE HALF OR A QUARTER, YOU KNOW, THE, AT THE END OF THE NEXT YEAR AND THE NEXT YEAR, UH, TO ENSURE THAT WE DO GET SOME, UH, SOME OUT OF THEM, YOU KNOW, A FEW YEARS OUT OF THEM, AS WELL AS FOR RECRUITING CAPABILITY. 
          UH, IT HAS BEEN VERY EFFECTIVE, UH, SO FAR. 
          SO, YOU KNOW, KUDOS TO THE HR STAFF FOR HELPING US GET THAT WHERE IT NEEDED TO BE. 
          AND, AND THANK YOU FOR THAT. 
          AND, AND THE OTHER THING, AND, AND WHAT I'D LIKE MY COUNCIL COLLEAGUES TO DO IS I, WE DID LOOK AT THE STATS FOR MY DISTRICT AND, UM, AND THIS, THIS IS SOMETHING THAT WE PROBABLY NEED TO TALK ABOUT MORE IN ONE OF THE COMMITTEES IS, UM, I HAD, UH, LIKE SOME OF THE HIGHEST NUMBER OF STRAY ANIMALS IN THE ZIP CODES. 
          7, 8, 2, 2, 1, AND 7, 8, 2, 2 3. 
          SO AS WE'RE LOOKING AT DATA AS WE'RE GETTING CALLS, IF WE COULD FIGURE OUT WHY IT'S SO HIGH IN THOSE TWO, UM, ZIP CODES, I, I'M, MY FIRST GUESS IS GONNA BE BECAUSE IT'S NEAR A RIVER OR A CREEKWAY. 
          BUT I THINK WE NEED TO LOOK AT THAT IN TERMS OF, AS WE MOVE IN OUR PLANNING, HOW DO WE ADDRESS THOSE HIGH, HIGH ZIP CODES? AND THE OTHER THING IS LOOKING, 'CAUSE I KNOW WE HAVE A PLAN RIGHT NOW, IS THE GROWTH THAT'S COMING SOUTH PAST THE FOUR 10 COMMUNITIES AND WHAT WE'RE GONNA HAVE THERE AND MAKING SURE WE DON'T HAVE ANY, UM, PUPPY MILLS OR ANIMAL HOARDERS OUT IN THAT COUNTRY AREA. 
          BECAUSE THAT'S, THAT'S WHAT TENDS TO HAPPEN, UM, AS AS THEY COME INTO THE CITY. 
          SO THANK YOU FOR THAT PRESENTATION. 
          WITH THE 30 SECONDS I HAVE LEFT, I'M GONNA HAVE PAULA COME UP. 
          CORRECT. 
          PAULA, ARE YOU TELLING ME I'M GONNA GET A 3 1 1 PERSON ASSIGNED JUST TO MY DISTRICT, UH, DIVIDED BY 10 . 
          THAT'S WHAT I THOUGHT YOU WERE SAYING, THAT I WAS GONNA GET 1, 3, 1, 1 PERSON FOR ME, BUT I, AND IT'S NOT, BUT THANK YOU FOR THE IMPROVEMENTS. 
          I THINK THAT'LL BE HELPFUL. 
          ONE THING WE DID HERE IS THEY GO ONLINE AND THEY SAY CASE CLOSE, AND THEY DON'T KNOW WHAT HAPPENED. 
          AND SOMETIMES IT'S CASE CLOSE 'CAUSE IT MOVED ON TO, TO SOMEBODY ELSE TO INVESTIGATE. 
          SO THANK YOU FOR THAT. 
          I'M, I'M STILL GONNA PUSH FOR MY OWN 3 1, 1 REPRESENTATIVE, BUT I'M SURE I HAVE, THAT'S ME,  NINE OTHER PEOPLE THAT WILL THANK YOU. 
          THANK YOU. 
          THANK YOU. 
          COUNCIL MEMBER VIRON. 
          I WAS PULLING TOGETHER, TRYING TO GET SOME BACKGROUND ON SOME INFORMATION I'D LIKE TO ASK ABOUT. 
          UM, SO LET ME, LET ME GO AHEAD AND ASK SOME OF MY QUESTIONS. 
          CAN WE PULL UP THE A C S PRESENTATION AGAIN? SO WHERE WE ARE IS IN THE, IN THE, UH, PHASE TWO, I THINK OF ASSEMBLING THE, THE STRATEGIC PLAN. 
          UH, YES SIR. 
          WE'RE IN THE, WE'RE IN THE FINAL STAGES OF SOLIDIFYING. 
          OF SOLIDIFYING. 
          WE ACTUALLY HAVE SOME, UH, UH, SOME PRINTED HANDOUTS NOW, UH, THAT WE'LL BE ABLE TO PROVIDE TO, UH, COUNCIL. 
          OKAY. 
          AND THEN WE'RE SOLIDIFYING AN ACTUAL STRATEGIC PLAN, FINAL BOOK. 
          WHEN, WHEN WILL THAT BE PRESENTED TO THE COUNCIL? UH, WE WILL HAVE THE, UH, ARE YOU TALKING ABOUT FORMALLY PRESENTED, SIR? YEAH. 
          WHEN, WHEN, WHEN WILL WE GET A PUBLIC LOOK AT IT AND, AND SORT OF BE ABLE DIVE INTO IT? UH, I CAN WORK WITH, UM, A, A, A PUBLIC LOOK AT WHAT MAYOR, THE FINALIZED STRATEGIC PLAN. 
          IT'S, IT'S FINAL, YEAH, IT'S, IT'S, THAT WAS THE PRESENTATION WE GAVE IN THE FALL, I MEAN THE SPRING. 
          UM, AND, AND THAT WAS THE BASIS FOR THE PROPOSED BUDGET PLUS THE ADDITIONAL, OKAY. 
          SO WE'RE NOW IN IMPLEMENTATION. 
          YES, SIR. 
          YES, SIR. 
          AND, AND, AND LET ME, LET ME JUST ADD ONE OTHER THING. 
          WE ACTUALLY STARTED THROUGH THE MIDYEAR AND THE ADJUSTMENT OF ALMOST A MILLION DOLLARS THAT COUNCIL MADE. 
          WE STARTED IMPLEMENTING A MONTH AFTER THAT PRESENTATION. 
          HERE'S THE ISSUE. 
          I'M, I'M TRYING TO WRAP MY HEAD AROUND AND, YOU KNOW, WE'RE, WE'RE ANTICIPATING A 26% INCREASE IN THE ANIMAL CARE SERVICES BUDGET BASED ON A NUMBER OF DIFFERENT THINGS, SPAY AND NEUTER, TRYING TO GET OUR LIVE RELEASE BA RATE BACK GOING IN THE RIGHT DIRECTION. 
          UM, BUT REALLY WE'RE HERE BECAUSE OF WHAT HAPPENED IN FEBRUARY. 
          I MEAN, THAT, THAT'S THE TRUTH. 
          THAT'S WHY IT'S ON THE TOP OF EVERYBODY'S MINDS RIGHT NOW. 
          AND THIS, THIS IS NOT NEW. 
          WE'VE BEEN HERE BEFORE, OVER THE COURSE OF THE LAST 20 YEARS. 
          A TERRIBLE INCIDENT SPURS US TO ACTION, TO, TO CREATE SOME STRUCTURAL CHANGE. 
          UM, SHANNON, I HAVE, I THINK, THE WORLD OF YOU AND YOUR TEAM, WHAT YOU HAVE BEEN THROUGH OVER THE LAST SEVERAL MONTHS, UH, AND, AND SEEMS LIKE YOU'RE FIGHTING A BATTLE WITH, WITH, YOU KNOW, HAND TIED BEHIND YOUR 
          [02:30:01]
BACK. 
          UM, WHAT HAS BEEN THE IMPACT OF THE PANDEMIC? CAN YOU JUST SUMMARIZE? 'CAUSE WE, AGAIN, THESE CHALLENGES ARE NOT NEW. 
          UM, THEY HAVE BEEN EXACERBATED BY A NUMBER OF EN ENVIRONMENTAL FACTORS. 
          UH, BUT GIVE US A SENSE BROADLY OF WHAT, WHAT THE LAST FEW YEARS HAVE DONE TO YOUR WORK AT A C S? UM, I, I, I THINK I WOULD PROBABLY LEAD MAYOR WITH, UH, UH, YOU KNOW, IT, IT HAS OVERWHELMED THE EXISTING STAFF. 
          YOU KNOW, WE WERE ABLE TO KIND OF SQUEEZED BY, UH, PREVIOUSLY, AND IT WAS STILL, YOU KNOW, IT WAS, IT WAS TIGHT IN 20 19, 20 18. 
          UH, YOU KNOW, UH, ERIC HAD SENT OVER A, AN ARTICLE THAT I READ THROUGH A LITTLE, A LITTLE EARLIER TODAY, AND IT TALKS ABOUT HOW A LOT OF FOLKS RIGHT NOW ARE, UH, ARE, ARE STRUGGLING TO AFFORD THEIR PETS. 
          YOU KNOW, WE, WE WERE IN THIS BOOM OF, UH, A TON OF PEOPLE WERE ADOPTING ANIMALS, UH, WHEN THEY HAD TIME ON THEIR HANDS, AND THEY WERE ALL AT HOME DURING THE, YOU KNOW, DURING THE PANDEMIC. 
          AND WHAT WE'RE SEEING NOW IS THOSE FOLKS GO BACK TO WORK. 
          UH, THE ECONOMY, YOU KNOW, IS STILL, A LOT OF FOLKS ARE STILL STRUGGLING WITH THE ECONOMY. 
          WE'RE SEEING MORE AND MORE THESE ANIMALS BEING OWNER SURRENDERED, JUST TURNED LOOSE, THINGS LIKE THAT. 
          UH, AND I, I THINK THAT THE VERY FIRST STEP IN, IN, IN, AND OF COURSE, THE GUIDANCE THAT WE GOT FROM COUNCIL WAS THAT WE'VE GOTTA GET THESE ANIMALS OFF THE STREETS AND, AND WE'VE GOTTA TIGHTEN UP THE SAFETY OF THE NEIGHBORHOODS. 
          AND I THINK THAT THE THREE YEAR IMPLEMENTATION PLAN AND, AND THANK COUNCIL VERY MUCH FOR HAVING THE FORESIGHT IN THE MIDYEAR TO SAY, HEY, HERE'S 15, UH, CADET POSITIONS TO START THE TRAINING OF THOSE INDIVIDUALS. 
          I'M HAPPY TO SAY THAT, UH, JUST THE OTHER DAY WHEN ERIC CAME BY, UH, I WAS ABLE TO, TO SHOW HIM THAT I THINK WE HAVE 14 OF THE 15 OF THOSE THAT ARE ACTUALLY FULL. 
          THEY'RE IN CLASS RIGHT NOW. 
          AND I THINK ROLLING THOSE OFFICERS OUT INTO THE FIELD IS GOING TO BE THE, THE CRUX OF THE SITUATION FROM THE ENFORCEMENT, UH, FROM THE OTHER SIDE OF IT AS FAR AS THE LIVE RELEASE, UH, GETTING THE RESCUES WHO ARE SO CRITICAL TO OUR SUCCESS, THE RESOURCES THAT THEY NEED TO CONTINUE TO BE SUCCESSFUL AND ABSORB, UH, MORE IS, IS GOING TO BE CRITICAL. 
          UH, YOU KNOW, WE, WE'VE TALKED ABOUT TRANSPORT. 
          UH, ONE OF THE KEY ASPECTS TO ALLOWING US TO TRANSPORT IS BUILDING A, A ROBUST FOSTER PROGRAM TO GET ANIMALS INTO A QUARANTINE TYPE SITUATION. 
          UH, AND THE ADDITION OF THE MEDICAL STAFF THIS YEAR IS HELPING IMMENSELY WITH THAT. 
          AND, AND, AND I, I MAY HAVE MISSPOKE. 
          YOU ALL HAVE SEEN WHAT'S BEEN GOING ON IN THE ECOSYSTEM OF OUR PET POPULATION FOR A LONG TIME. 
          IT'S A PRIORITY IN EVERYBODY'S CONVERSATION BECAUSE OF WHAT WE'VE SEEN NOW. 
          SO HERE'S WHAT I'M DRIVING AT 2013, THERE WAS A, AN ARTICLE THAT CAME OUT THAT ESTIMATED OUR, UH, STRAY PET POPULATION AND ABOUT 187,000 PETS ON SAN ANTONIO STREETS THAT FOLLOWED, UH, THE STRATEGIC PLAN IN 2011 THAT RECOGNIZED 150 SOMETHING THOUSAND. 
          SO AMIDST OUR PURSUIT FOR NO KILL, OUR STRAY PET POPULATION CAME, UH, WAS RISING WHEN WE HAD OUR DISCUSSION, UM, PROBABLY IN THE SPRINGTIME ABOUT WHAT WE CAN ANTICIPATE TO GET AHEAD OF THE BUDGET REQUEST. 
          YOU KNOW, I, I EXPRESSED A LITTLE BIT OF FRUSTRATION BECAUSE, YOU KNOW, THINGS SEEMED TO BE MOVING IN THE RIGHT DIRECTION. 
          WE HAD NOT BEEN, PRIOR TO COUNCIL MEMBER MCKEE RODRIGUEZ REALLY PUSHING TO GET THE, UH, VETERINARIAN CLINIC ON THE LAST BOND. 
          WE REALLY DIDN'T SEE ANY MAJOR ASK FROM A C SS. 
          AND SO I WANT TO PULL UP SLIDE SEVEN. 
          THIS IS WHAT REALLY BROUGHT MY ATTENTION, ERIC, LAST WEEK WHEN WE GOT THE BUDGET PRESENTATION IS THIS NUMBER, IT WAS SHOCKING. 
          44% OF CALLS RECEIVED BY A C S ARE ACTUALLY RESPONDED TO. 
          I WENT BACK TO SOME OF THE OTHER ANNUAL REPORTS TO GET A SENSE OF HOW MANY CALLS OUR CALLS HAVE REMAINED IN THAT SAME KIND OF RANGE AT ABOUT A HUNDRED THOUSAND FOR MANY YEARS. 
          THIS IS THE FIRST TIME I'VE SEEN CRITICAL CALLS. 
          MY, MY QUESTION IN MY CONCERN IS, HAVE WE EVER SEEN THIS NUMBER BEFORE? I CAN'T FIND A, A SINGLE REPORT WHERE CALL RESPONSE WAS EVER REPORTED TO THE CITY COUNCIL. 
          NO, YOU HAVEN'T. 
          AND THAT WAS, AND THAT WAS AS PART OF THE WORK WE DID IN THE SUMMER, UM, REVIEWING WHAT DOES THE PROPOSED BUDGET LOOK LIKE? AND, AND WE HAD MULTIPLE DEPARTMENTAL MEETINGS WITH SHANNON AND HIS TEAM ABOUT STRATEGIC PLAN ASIDE, WHAT IS IT THAT WE'RE DOING IN TERMS OF RESPONSE? AND, AND ACTUALLY IT, IT REALLY GOT GENERATED FROM THE CONVERSATIONS WITH 3 1 1, WHEN YOU BOIL DOWN WHAT ARE CRITICAL CALLS AT A C S, THE CRUELTY, THE NEGLECT, THE THE AGGRESSIVE DOGS, THAT'S WHEN WE STARTED LOOKING, OKAY, THOSE 50,000, HOW ARE WE RESPONDING TO THOSE? BECAUSE, BECAUSE IT, AGAIN, IT STARTED AS A 3 1 1 ISSUE FOR ME. 
          UM, 
          [02:35:01]
AND, AND, AND, AND I WAS SHOCKED WHEN, WHEN THEY CAME BACK AND SAID, WELL, WE, 44% OF THE TIME WE'RE, WE'RE HITTING THOSE CALLS. 
          SO IT'S AN ADDITIONAL LAYER. 
          I MEAN, PART OF WHAT'S THE PROPOSED, THE MAJORITY OF THE PROPOSED BUDGET IS BASED ON THE STRATEGIC PLAN. 
          BUT OVERLAYED UPON THAT IS, IS A, UM, URGENT NEED TO ADD RESOURCES IRRESPECTIVE OF WHAT'S GOING ON TO DEAL WITH 50,000 CALLS. 
          AND SO THERE'S TWO THINGS HAPPENING AT ONCE, AND YOU'RE RIGHT, MAYOR, THAT HAS NEVER BEEN, UH, DRILLED DOWN AND LOOKED AT FROM THAT ASPECT. 
          EVEN GOING BACK TO THE 2011 STRATEGIC PLAN, IT'S ALL, IT'S, IT'S, IT'S ALWAYS BEEN ABOUT BALANCE. 
          AND SO, UM, NO, IT, WE'RE, WE'RE LOOKING AT IT DIFFERENTLY AND WE'RE LOOKING AT IT FROM THE CUSTOMER STANDPOINT AND WHO'S CALLING FOR HELP. 
          AND, AND THOSE ARE JUST THE THREE CRITICAL, THOSE ARE JUST THE THREE, EITHER, EITHER AN ANIMAL IS BEING, UH, NEGLECTED OR THERE'S SOME CRUEL TREATMENT OR THEY'RE CHASING, OR A DOG'S CHASING A, A KID DOWN THE STREET. 
          'CAUSE IT'S AGGRESSIVE. 
          THOSE ARE THE ONES THAT WE SHOULD BE RESPONDING TO, UM, BECAUSE THEY CAN TURN, UM, INTO SOMETHING A LOT BIGGER. 
          OKAY. 
          WELL, SO I'M GLAD WE'RE GETTING SMARTER ABOUT THE DATA. 
          UM, BUT I GUESS THE, THE MORAL OF THE STORY FOR ME IS WE'VE GOTTA BE A LITTLE BIT MORE, UM, CRITICAL ABOUT THE MESSAGE THAT WE'RE PUTTING OUT. 
          UM, OR THE, THE, THE, THE METRICS THAT WE'RE ELEVATING, IT'S NOT JUST ABOUT LIVE RELEASE, IT'S THAT OBVIOUSLY NEEDS TO CHANGE. 
          UH, BUT DIGGING INTO THIS DATA, IF WE HAD THIS NUMBER IN 20 15, 20 16 BEFORE IT EXPLODED INTO AN INCIDENT THAT EVERYBODY'S TALKING ABOUT, MAYBE WE COULD HAVE MADE THOSE COURSE CORRECTIONS. 
          I GUESS WHAT I'M SAYING TO YOU, SHANNON, AND TO YOUR TEAM IS REGARDLESS OF WHAT THE BUREAUCRACY DOES, AND THE BUREAUCRACY HAS ITS OWN INERTIA, WE MOVE FORWARD DAY BY DAY. 
          IF, IF THERE IS SOMETHING GOING ON THAT YOU NEED TO, TO STOP A PROBLEM BEFORE IT HAPPENS. 
          AND THIS GOES FOR EVERY DEPARTMENT, YOU GOTTA BRING IT TO, YOU GOTTA BRING IT TO US BECAUSE AS THE, AS OUR DELEGATION SAID EARLIER TODAY, IF THE MONEY'S NOT IN THERE, THEN, THEN NOTHING HAPPENS. 
          UM, I'M REALLY GRATEFUL TO YOU, SHANNON, BECAUSE YOU'VE PUT A, A, A, A HEART INTO THE WORK THAT YOU'RE DOING, UH, BY, BY MAKE ELEVATING IT TO A, YOU KNOW, A, A REAL STRUCTURAL CHANGE THAT WE JUST SIMPLY HAVE NOT SEEN BEFORE. 
          YES, SIR. 
          UH, THE FIRST BIG CHANGE THAT WE MADE FOR ANIMAL CARE SERVICES AND, YOU KNOW, MY ENTIRE LIFE LIVING IN SAN ANTONIO WAS WHEN NO KILL BECAME A STRATEGY UNDER MAYOR HARDBERGER. 
          I HAVE NOT SEEN ANY SIGNIFICANT CHANGE SINCE THEN UNTIL NOW. 
          AND SO I THINK RIGHT NOW REQUIRES US, ERIC, TO GET SMARTER ON THE DATA, BUT TO BE VERY CLEAR, GOOD, BAD AND UGLY, GET THESE NUMBERS IN FRONT OF COUNCIL SO WE CAN SEE WHERE WE CAN HELP AUGMENT THE SERVICES. 
          BUT, YOU KNOW, AT THE END OF THE DAY, UH, SHANNON, YOU TAKE ALL THE CRITICISM, BUT WE WOULD NOT BE IN A BETTER PLACE WHERE I KNOW WHERE WE'RE GONNA GET TO IF NOT FOR YOUR WORK. 
          SO I, I'M VERY GRATEFUL FOR YOU. 
          I'M EXPRESSING MY FRUSTRATION ABOUT THE ENTIRE SITUATION. 
          YES, SIR. 
          WHICH INCLUDES THE FOLKS UP ON THIS DIOCESE. 
          SO THANK YOU FOR THAT WORK. 
          THANK, THANK YOU, SIR. 
          UM, JUST A REAL QUICK RUN BACK ON, UM, PAULA, UH, THANK YOU ERIC FOR PUTTING THIS ON THE, ON THE AGENDA. 
          UM, I DON'T REALLY HAVE ANY QUESTIONS FOR YOU OTHER THAN, YOU KNOW, SIMILAR TO WHAT, UM, UH, I WAS ASKING SHANNON, LIKE, GIMME THE STORY HERE BECAUSE WE'RE RELIANT SO MUCH ON, UM, 3 1 1 FOR EVERYTHING NOW. 
          LITERALLY EVERYTHING, KEEPING FOLKS LIGHTS ON MAKING SURE THAT THEIR HOUSE DOESN'T GET DEMOLISHED, THINGS LIKE THAT. 
          SO WHAT, WHAT DOES YOUR STAFFING FORECAST LOOK LIKE? ARE YOU GETTING WHAT YOU NEED FROM, FROM US? UM, WHAT IS YOUR RETENTION RATE LOOK LIKE? BECAUSE I, I, I UNDERSTAND THAT IT LOOKS, UH, I MEAN THE, JUST ANSWERING THE, THE PHONE FOR A THREE ONE ONE DISPATCHER NOW MEANS THAT YOU HAVE TO HAVE AN EXPERT KNOWLEDGE OF THE CITY. 
          AND SO WHAT, WHAT DOES THAT RETENTION LOOK LIKE? 'CAUSE IT TAKES TIME TO TRAIN FOLKS. 
          GIVE US A SENSE OF THAT. 
          YEAH, DEFINITELY. 
          IT DOES, UH, TAKE TIME. 
          YOU KNOW, WE HAVE, UM, NOW NOT AS LONG AS SOME OF THE OTHER DEPARTMENTS AS THEY GET OFFICERS READY TO GO OUT IN THE FIELD, BUT WE HAVE A VERY COMPREHENSIVE TRAINING PROCESS. 
          UM, WE HAVE HAD SOME TURNOVER, BUT LUCKILY WE'VE ALSO HAD SOME ADDITIONAL OF POSITIONS OVER THE NE OVER THE LAST SEVERAL YEARS. 
          UH, WE HAVE. 
          UM, AND SO THAT HAS HELPED US WITH OUR ANSWER RATE. 
          YOU KNOW, SEVERAL YEARS AGO WE WERE AT AN 81% ANSWER RATE. 
          WELL, THAT WAS NOT ACCEPTABLE. 
          YOU KNOW, CITY MANAGER RECOGNIZED THAT. 
          MAYOR AND THE COUNCIL RECOGNIZED THAT AND GAVE US THE ADDITIONAL RESOURCES. 
          SO RIGHT NOW, IN TERMS OF RESOURCES, I THINK WE ARE DOING REALLY WELL. 
          AGAIN, DEPENDING ON WHAT IS GOING ON IN THE COMMUNITY, THAT THAT CALL VOLUME WILL CHANGE THE IMPLEMENTATION OF THE I V R AND THE VIRTUAL AGENT IS GONNA HELP, RIGHT? THE MORE THAT WE CAN GET 
          [02:40:01]
MORE SIMPLE INFORMATION, UM, OUT IN, UM, ON THAT SYSTEM, UM, THIS IS, THIS WAS PHASE ONE OF THAT SYSTEM, THE MORE THAT WE CAN GET SIMPLE INFORMATION THAT PREVENTS THAT CALL FROM COMING IN AND WE'RE ABLE TO HANDLE, UH, THE MUCH MORE COMPREHENSIVE CALLS THAT REQUIRE MORE TIME OF OUR TEAM. 
          OKAY. 
          GREAT. 
          WELL, THANK YOU. 
          AND, AND I GUESS MY ONE CAUTION AS WE GO FORWARD IS THE NEW, UM, WHAT DO, WHAT DO YOU CALL, IT'S AI, BASICALLY, RIGHT? MM-HMM. 
          , THE I V R, UM, LET'S BIRD DOG THAT. 
          'CAUSE I'M A LITTLE CONCERNED ABOUT, UH, YOU KNOW, HOW THAT WILL IMPACT, UM, OUR RESIDENT'S ABILITY TO ACCESS SERVICE. 
          I COULD BE DEAD WRONG ABOUT THAT, BUT I LIKE IF WE CAN GET SOME FEEDBACK ABOUT HOW THAT'S WORKING AS WE MOVE FORWARD. 
          SO WE DON'T RELY OVERLY ON THAT IF THERE'S ISSUES. 
          DEFINITELY. 
          AND AGAIN, AT ANY TIME DURING THE CALL YOU SAY VIRTUAL AGENT, YOU'RE GETTING TO AN AGENT, RIGHT? SO THERE, THERE'S NO, UM, YOU KNOW, AND AGAIN, THIS IS DONE ACROSS THE PRIVATE SECTOR, UM, THROUGHOUT LARGE ORGANIZATIONS. 
          AGAIN, THIS IS FOR OUR ABILITY TO BE ABLE TO GET TO THOSE CALLS WHERE SOMEONE ACTUALLY NEEDS TO SPEAK TO US AND GET MORE INFORMATION. 
          SO, ALRIGHT. 
          THANK YOU VERY MUCH, PAULA. 
          I DON'T REALLY HAVE ANY QUESTIONS FOR THE GOOD NEIGHBOR PROGRAM. 
          JUST GLAD THAT, AGAIN, WE'RE INTEGRATING THAT DATA AND WE SHOULD DO THAT EVERYWHERE POSSIBLE. 
          SO THANK YOU FOR THAT. 
          UH, WE'LL CONTINUE NOW WITH COUNCIL MEMBER ROCHA GARCIA. 
          THANK YOU, MAYOR. 
          THANK YOU. 
          UM, TO EVERYBODY WHO PRESENTED, I'LL START, UM, WITH THE EASY ONE. 
          I THINK IT'S MARIA, AND THANK YOU FOR, FOR ALL OF THE WORK. 
          UM, ON SLIDE SIX OF YOUR PRESENTATION, YOU HAVE A REALLY BIG BUBBLE IN ONE OF MY AREAS, I THINK IT'S RAINBOW HILLS. 
          UM, IT'S, IT LOOKS LIKE THE BIGGEST BUBBLE IN THE CITY. 
          SO I WOULD LIKE TO KNOW WHAT I DID TELL ERIC THAT I THINK THAT I CALL A WHOLE LOT, BUT THAT CAN'T POSSIBLY BE ME IN THE TOP 100 COLORS. 
          UM, BUT IF YOU CAN JUST HELP ME BECAUSE THAT SAME SPOT WAS THERE WITH THE A C S MAP. 
          AND SO I THINK THAT THEY OVERLAP AND THERE'S ONE ADDRESS, UM, OFF OF, UH, DEIA SPECIFICALLY THAT, UH, HAD A LOT OF CALLS, BUT YOU LOOKED IT UP FOR ME. 
          AND THEN IT WASN'T DEYA. 
          HOWEVER, THIS MORNING, LITERALLY, AND I'M, I'M PUTTING THE TWO TOGETHER. 
          I GET A, A EMAIL MESSAGE WHILE I'M HERE AND IT SAYS, THIS MORNING I WAS GREETED BY SEVEN DOGS. 
          THE THREE LARGE DOGS WERE IN MY YARD AFTER CHASING A BLACK CAT THAT CAME OVER THE FENCE. 
          FOUR OF THEM ARE GRAY AND WHITE HUSKIES. 
          THE OTHERS WERE BROWN DOGS, NOT HUSKIES. 
          I'VE ENCLOSED SOME PICTURES AND SHOWING THE DIRECTION THEY LEFT. 
          UH, AFTER THEY LEFT, AFTER THEY WENT UNDER THE GATE, THEY HEADED TOWARDS THE 400 BLOCK EASEMENT OF DEYA AND RASA. 
          RIGHT. 
          AND SO, UM, IF I WASN'T IN CHECKING MY EMAIL, RIGHT, UM, NOBODY WOULD'VE FORWARDED THE, AND SO THEY DID SUBMIT THEIR 3 1 1 REQUESTS. 
          'CAUSE I ALWAYS SAY THAT, BUT I THINK THAT'S WHAT THE, AT THE POINT WHERE MY RESIDENTS IN THAT AREA ARE, THAT THEY'RE EMAILING THE COUNCILWOMAN, LIKE, SO NOT, NOT STAFF, THEY'RE EMAILING COUNCILWOMAN BECAUSE SHE NEEDS TO KNOW ASAP AND I AM APPRECIATIVE AND GRATEFUL. 
          UM, BUT I, I FIGURED THAT THAT'S WHERE THAT OVERLAP IS, RIGHT? SO THAT CIRCLE PROBABLY HAS THAT. 
          SO I'D LOVE TO MAYBE EXPLORE MORE AND DIG DOWN DEEP AND, AND FIGURE OUT WHAT IT IS. 
          AND MAYBE WE CAN HAVE A TOWN HALL IN THAT AREA, SPECIFICALLY O A C S. 
          UM, AND PAULA, BY THE WAY, DOES A GREAT JOB. 
          SHE COMES TO OUR NEIGHBORHOOD MEETINGS AND SHE'S EXPLAINED. 
          SO, SO THANK YOU FOR ALL OF THAT. 
          UM, HOWEVER, THERE ARE SOME AREAS IN THAT SAME, IN THAT SAME REGARD. 
          MARIA, UM, WE SEE THAT WE HAVE THE FOUR NEW STAFFERS. 
          AND REMIND ME, ARE THEY REASSIGNED OR ARE THEY NEW STAFFERS? THEY'RE NEW. 
          PERFECT. 
          OKAY. 
          GOOD. 
          AND THEN, UM, DO YOU THINK, WOULD YOU SEE, DO YOU HAVE A PLAN FOR ADDITIONAL FUNDING OVER THE NEXT FIVE YEARS OR HOW ARE WE TREATING LIKE A FOR EXPANSION OF THE PROGRAM? WE HAVE NOT ANYTHING. 
          WE DON'T HAVE ANYTHING IN THE FORECAST AT THIS POINT. 
          OKAY. 
          ONE OF THE THINGS THAT WE WANT TO DO AS WE FULLY IMPLEMENT IT, WE WILL BE UPDATING PUBLIC SAFETY COMMITTEE AND LIKELY COMING BACK PERHAPS WITH ADDITIONAL RESOURCES, BUT NOT AT THIS POINT. 
          OKAY. 
          AND THEN WHO, UH, IS THE MAIN COORDINATOR FOR THE GOOD NEIGHBOR PROGRAM? REMIND ME. 
          SURE. 
          SO WE ARE CURRENTLY, UM, RECRUITING FOR WHAT WE CALL A PUBLIC SAFETY OUTCOMES COORDINATOR POSITION. 
          THAT INDIVIDUAL WILL BE RESPONSIBLE FOR THIS PROGRAM. 
          GREAT. 
          AND THEN, UM, FINALLY WITH THE SECOND PHASE OF THE VIOLENT CRIME REDUCTION, UM, PLAN, UM, IT, IT SEEMS LIKE THIS IS SIMILAR TO SOME OF THE, THE, THE RECOMMENDATIONS ARE THERE. 
          SO, UM, AND WE HEARD EARLIER, BY THE WAY, FROM, FROM COUNCILMAN CASTILLO AND, UM, COUNCILMAN COURAGE AND, AND SOME OF MY OTHER COLLEAGUES, UM, LOOKING FOR LEGAL WAYS TO DEMOLISH PROPERTIES, BUT ALSO TO FIND LEGAL LAW, UH, AVENUES TO HELP PEOPLE. 
          RIGHT. 
          AND SO, AND I'D HOPE THAT WE COULD TAKE THAT UP AT P C D C, UM, SOONER THAN LATER. 
          UM, BUT, UM, I'D ALSO LIKE TO SEE, UM, IF IT'S TOO COSTLY OR TOO DANGEROUS FOR OUR RESIDENTS TO DO SOMETHING ON THEIR OWN, WHAT WE CAN DO TO HELP THEM GET LEGAL SERVICES, FOR INSTANCE. 
          RIGHT. 
          AND IS THAT AT 
          [02:45:01]
ALL PLANNED, UM, WITHIN THIS PROGRAM BY ANY CHANCE? NOT WITHIN THE GOOD NEIGHBOR PROGRAM. 
          OKAY. 
          WE DO HAVE IN THE BUDGET OPPORTUNITIES FOR LEGAL SERVICES. 
          OKAY. 
          UH, FOR OTHER AREAS OF THE BUDGET, LIKE HOUSING, FOR INSTANCE. 
          UM, DOMESTIC VIOLENCE IS ANOTHER AREA, NOT SPECIFICALLY SPECIFICALLY FOR THIS YET. 
          OKAY. 
          WONDERFUL. 
          I'D LIKE TO EXPLORE THAT. 
          I I THINK THAT A LOT OF OUR RESIDENTS GET CAUGHT UP WITH THAT, SO, UM, SO JUST SOMETHING TO CONSIDER. 
          UM, BUT THAT'S IT FOR YOU. 
          THANK YOU, MARIA. 
          AND THEN, UM, I'LL GO ON TO A C S, UM, AND THANK YOU. 
          I THINK YOU ALL HAVE COME A LONG WAY AND MR. MCCAREY ALWAYS CALLS ME, UM, UH, WHEN, WHEN THERE'S AN INCIDENT AND, UM, HE WOULDN'T LET ME COME PET THE BABY TIGER, THE BAY CUB THAT WAS IN MY AREA THE OTHER TIME, BUT THAT'S OKAY. 
          UM, BUT I WAS ON A TOUR OF, UH, DISTRICT FIVE YESTERDAY WITH MY, IN MY ROLE AT OU. 
          RIGHT. 
          WE WERE EXPLORING THE COMMUNITY AND MAKING SURE THAT OUR, OUR, UM, FOLKS ARE, UM, UNDERSTANDING OF THE CULTURE OF THE WEST SIDE. 
          UM, AND BY THE WAY, THERE WAS NOT ONE SINGLE LOOSE DOG. 
          LIKE I WAS READY TO COUNT THEM AND REPORT BACK TO MY COLLEAGUE . 
          UM, AND I WAS REALLY PROUD OF THAT, AND I MADE THAT POINT TO MY COLLEAGUE, SAID WE WERE WALKING ALONG THE STREETS WITH, UM, AND SO, UM, HOWEVER, UH, WE, WE, WE NEED A LOT OF HELP, RIGHT. 
          AND WE STILL NEED TO WORK ON THIS. 
          AND I WAS IN D THREE A COUPLE OF WEEKS AGO AND THERE WAS TONS OF DOGS. 
          I DIDN'T WANNA TELL HER HOW MANY I COUNTED. 
          UM, BUT, UH, BUT, BUT SO, SO I KNOW THERE, THERE'S A LOT OF WORK TO DO. 
          UM, BUT, UM, WE CONTRACTED, SO WE HAVE THAT STUDY AND ERIC JUST ASKED ABOUT, OR, OR THE MAYOR JUST ASKED ABOUT IT AND WE FINISHED THE STUDY. 
          SO ARE WE MEASURING, UM, ARE WE LOOKING AT PROGRESS MEASURES? AND THE REASON THAT I'M ASKING THAT IS BECAUSE ON PAGE 2 53 OF THE BUDGET, UM, THERE WAS AN ESTIMATE SPECIFICALLY, FOR INSTANCE, FROM MICROCHIPS. 
          UM, AND WE ARE, WE'RE DOWN AGAIN. 
          UM, WE WERE DOWN LAST YEAR AS WELL IN THE ACTUALS. 
          SO CAN YOU HELP ME, UM, JUST, UH, UNDERSTAND WHY YOU THINK WE'RE DOWN STILL AND WHAT THE PLAN IS TO MAKE SURE THAT WE ACHIEVE THAT GOAL NEXT DOOR? SO ONE OF, ONE OF THE THINGS, ONE OF THE MAJOR WAYS THAT WE MICROCHIP ANIMALS IS THROUGH THOSE SPAY NEUTER, NEUTER CLINICS. 
          UH, AS I MENTIONED IN THE BRIEF, BOTH BROOKS AND BRACKENRIDGE HIT A CONTRACT THE YEAR THIS YEAR. 
          UH, BRACKENRIDGE NEEDED SIGNIFICANT RENOVATION, WHICH HAD IT DOWN MULTIPLE MONTHS. 
          AND THEN JUST THE WAY THE VENDORS, UH, APPLICATIONS WHEN IT TOOK US A LITTLE LONGER THAN EXPECTED TO GET BROOKS UP AND RUNNING. 
          UH, ADDITIONALLY, WE, UH, WE HAVE THE CONTRACT PARTNERS, WHICH WE'RE EXPANDING RIGHT NOW, UH, WITH, UH, A D L AND WE'RE WORKING FOR PROTECT YOUR PETS. 
          UH, THOSE ARE THE FOLKS THAT I TOLD, UH, TOLD YOU DURING THE BRIEF THAT WE'RE GONNA BE OUT ALMOST EVERY WEEKEND IN THE COMING YEAR. 
          UH, WE WEREN'T ABLE TO EXPAND THAT CONTRACT UNTIL LATE IN THE YEAR BECAUSE OF FISCAL CONSTRAINTS. 
          UH, BUT, UH, WORKING WITH OG AND HER TEAM, SHANNON OG AND HER TEAM, UH, THEY GOT THAT WORKED OUT AT THE END OF THE YEAR AND WE'VE, UH, EXPANDED THAT FUNDING MOVING FORWARD. 
          SO I, I THINK THAT THE, THE MICROCHIP AND THE VACCINATION EVENTS ARE ONES THAT WE'RE GOING TO BE ABLE TO CONTINUE TO KIND OF EXPAND PROBABLY AT A, AT A FASTER RATE THAN WE ARE FORECASTING, UH, JUST BECAUSE OF THE FACT THAT WE HAVE BEEN, UH, VERY FORTUNATE IN BEING ABLE TO FIND A LOT OF CONTRACT VENDORS, UH, PARTNERS THAT ARE IN INTERESTED IN DOING THAT. 
          GOT IT. 
          WELL, I APPRECIATE THAT. 
          AND WE'RE ABOUT 18,000, UM, UH, SURGERIES OFF OF OUR GOAL, RIGHT? YEAH. 
          AND SO THAT'S CONCERNING. 
          OF COURSE. 
          UM, I AM GRATEFUL AND I, AGAIN, I MENTIONED, UH, THANK YOU TO RITA. 
          UH, SHE'S MY APPOINTEE. 
          SHE'S ALSO THE CHAIR. 
          UM, WE HAD THIS INCREDIBLE EVENT A COUPLE OF OF MONTHS AGO, UM, AND IT WAS AT KA MARGO PARK AND THE LINE WAS WRAPPED AROUND THE PARK AND IT WAS HOT AND PEOPLE WERE STILL WAITING IN LINE. 
          WE ACTUALLY ALMOST HAD SOMEONE, WELL, NO, SOMEONE FAINTED, I THINK BECAUSE IT WAS SO HOT. 
          UM, AND SO, UM, BUT THE POINT IS THAT THERE'S A NEED AND THERE'S A WANT, RIGHT? LIKE, PEOPLE WANT TO COME AND WAIT IN LONG LINES. 
          UNFORTUNATELY, I THINK THAT THEY WERE THERE, I HEARD SOMETHING LIKE SINCE 6:00 AM OR SOMETHING, UM, TO GET IN LINE. 
          AND I WAS JUST IMPRESSED. 
          IT LOOKED LIKE THERE WAS LIKE A FESTIVAL GOING ON WHEN I GOT THERE BECAUSE THERE WAS LIKE NO MORE PARKING. 
          UM, AND THEN I REALIZED THAT THERE WAS WRAPPED AROUND LINES, SO I KNOW THAT, THAT, THAT PEOPLE WILL COME. 
          SO I DO WANNA SAY, UM, THANK YOU FOR HOSTING THAT. 
          I APPRECIATE THAT. 
          UM, I'D LIKE TO FOCUS A LITTLE BIT MORE ON THE EDUCATION CAMPAIGN. 
          I LIKE THE COMMERCIAL THAT YOU ALL ARE RUNNING, BUT FROM A MARKETING PERSPECTIVE, IN REALITY THAT COST IS GONNA BE VERY, VERY, UM, HIGH. 
          AND I DON'T KNOW HOW MANY COMMERCIALS YOU'RE GONNA BE ABLE TO AFFORD DURING PRIME TIME. 
          UM, AND I DON'T EVEN KNOW THAT, UH, IF WE HAVE PSAS, IF SOME OF THOSE STATIONS ARE OFFERING THEM, UH, TO RUN THEM FOR FREE, UM, I WOULD HOPE THAT WE HAVE SOME SORT OF P S A OR SOME SORT OF, UM, CONTRACT THAT IF WE BUY OTHER COMMERCIALS, WE GET THE  RIGHT, THAT THEY TALK ABOUT, UM, IN MEDIA AND THAT WE GET TO RUN THESE COMMERCIALS. 
          UM, I DON'T THINK THAT THE PEOPLE THAT ARE WATCHING CHANNEL 21 ARE NECESSARILY THE PEOPLE THAT WE NEED TO REMIND, RIGHT? AND SO, UM, I, 
          [02:50:01]
I DON'T KNOW WHAT TO DO, BUT I WOULD LIKE TO ADVOCATE SO FOR SOME ADDITIONAL REVENUE FOR THAT. 
          UM, THE BILLBOARDS I THINK WORK AS WELL. 
          SO I THINK THAT THERE WAS, UM, SOME, THERE'S, THERE'S SOME OPPORTUNITY TO, TO CONSIDER THAT AS WELL. 
          UM, BUT BLOCK WALKING, OF COURSE, FLYERS, UM, THAT'S ALL CRITICAL. 
          SO ANYTHING MARKETING RELATED, PLEASE, UM, CONSIDER MY, MY PUSH TO INCREASE THAT, THAT MARKETING BUDGET FOR YOU. 
          UM, ALSO, I HAD ANOTHER RESIDENT CALL MY OFFICE LAST WEEK, UM, AND THEY WERE FRUSTRATED. 
          UH, SHE COULDN'T FIND A PLACE TO GET HER DOG SPAYED. 
          UM, SHE CALLED EVERY AVAILABLE NUMBER. 
          SHE COULDN'T FIND AN APPOINTMENT. 
          UM, AND THEN SHE ALSO FOUND OUT THAT THE ZIP CODE 7 8 2 2 4 HAD BEEN REMOVED FROM THE LIST. 
          UM, AND I WAS SHOCKED BECAUSE I DIDN'T KNOW, AND I COULDN'T, UM, BELIEVE HOW A ZIP CODE WITH THAT MUCH NEED HAD BEEN REMOVED. 
          UM, BUT I GUESS MY QUESTION IS HOW DO YOU INFORM, UM, COUNCIL MEMBERS WHEN YOU REMOVE, UH, CRITICAL OR IN MY OPINION, CRITICAL ZIP CODES FROM THE LIST? UH, SO WE, WE, ANYTIME, EVERY, EVERY YEAR WE, WE GO THROUGH AND WE BASICALLY, UH, REEVALUATE THE ZIP CODES. 
          ACTUALLY, IT'S BEEN EVERY TWO YEARS, UH, WE'VE BEEN GOING THROUGH, UH, REEVALUATING BASED ON KIND OF THE CENSUS TRACK DATA. 
          MM-HMM. 
          , THE, YOU KNOW, FISCAL DATA, THINGS LIKE THAT. 
          UM, THE LAST TIME IT WAS ACTUALLY REVIEWED, UH, I, I, I WASN'T IN CHARGE. 
          OKAY. 
          I, I DON'T KNOW HOW THAT WAS PUSHED OUT. 
          I CAN FIND THAT OUT, MA'AM. 
          YES. 
          BUT WE CAN MAKE SURE WE ARE DUE FOR REVIEW THIS FALL, UH, AND, AND WE CAN PUSH OUT ANY CHANGES. 
          WONDERFUL. 
          THANK YOU. 
          AND I'LL CHIME BACK IN, UM, BECAUSE I, I'VE, I ALWAYS USE MAPS AND I ALWAYS USE THE DIVISION OF THE SOUTH SIDE, UM, THIS MAP, IT'S READ ALL OVER, SO IT'S ALL OF OUR PROBLEM. 
          BUT THANK YOU SO MUCH. 
          YES, YOUR HONOR. 
          THANK YOU. 
          COUNCIL MEMBER ROCHA GARCIA, COUNCIL MEMBER OUT THERE, I TAKE VETO. 
          THANK YOU, MAYOR. 
          UM, GIMME ONE QUICK SECOND. 
          SORRY. 
          UM, THANK YOU. 
          UH, I'M GONNA START WITH A C S THANK YOU SO MUCH, SHANNON, FOR YOUR PRESENTATION. 
          I'M GONNA ECHO A LOT OF THE COUNCIL MEMBERS COMMENTS. 
          YOUR LEADERSHIP IS CRITICAL AT THIS TIME, AND THANK YOU SO MUCH FOR ALL YOU DO FOR ALL OF US. 
          I'D ALSO LIKE TO THANK DAVID MCCAREY AND YOU FOR Y'ALL'S PARTNERSHIP IN, IN, UM, ADDRESSING CRITICAL DOG CASES IN DISTRICT SEVEN. 
          SO THANK YOU SO MUCH FOR THAT. 
          UM, YOU KNOW, I'VE MENTIONED THE NEED FOR STRONGER INVESTMENT FOR BOOTS ON THE GROUND FOR MORE AC O A C S OFFICERS SINCE I WAS SWORN IN TO, IT'S A SENTIMENT THAT, YOU KNOW, MY COUNCIL COLLEAGUES HAVE BEEN MENTIONING FOR A LONG TIME. 
          UM, SHANNON, YOU MENTIONED THE PROBLEM OF US VIEWING DOGS AS PROPERTY. 
          UM, AND ONE OF THE THINGS THAT OUR DISTRICTS SEVEN AN OFFICE IS GONNA DO IS ACTUALLY PARTNER WITH OUR STATE DELEGATION ON CHANGING THAT OR TRYING TO CHANGE THAT IN THE STATE OF TEXAS. 
          'CAUSE YOU KNOW, IF YOU LOOK ACROSS ALL OTHER STATES IN THE UNITED STATES, WHEN A C S THEIR A C S PICKS UP A DOG, THEY CAN FIX THEM. 
          YOU KNOW, AND THIS EVEN JUST PASSED IN MISSISSIPPI AND IN TEXAS WE CAN'T DO THAT. 
          AND I SEE IT AS SUCH A TREMENDOUS WASTE OF OUR RESOURCES TO BE PICKING UP THESE DOGS AND RETURNING 'EM HOME. 
          SO, UM, SO, YOU KNOW, WE, WE CAN DEFINITELY PARTNER ON THAT. 
          YOU KNOW, I'M STILL OBVIOUSLY DISAPPOINTED THAT ABOUT AC S'S RESPONSE TIME TO DANGEROUS ANIMALS IS GONNA BE 16 HOURS. 
          UH, YOU KNOW, THAT ISN'T ENOUGH TIME TO ADDRESS IMMEDIATE PROBLEMS, BUT I'M GONNA CONTINUE BRINGING THIS UP UNTIL, YOU KNOW, UNTIL WE GET IT TO AN ACCEPTABLE RATE. 
          UH, I DO ALSO WANT US TO BRING MORE ATTENTION TO THE NEED FOR MORE DEFINED POLICY ON LOOSE AND VIOLENT DOGS AND THEIR O OWNERS. 
          EARLIER THIS WEEK ON, I BELIEVE IT WAS ON CAMPTON ROAD, I THINK IT WAS MONDAY NIGHT, UH, WE WERE LEAVING THE JEFFERSON NEIGHBORHOOD ASSOCIATION MEETING, AND THERE WAS ACTUALLY A CITY EMPLOYEE AND HER HUSBAND WERE WALKING THEIR DOG. 
          AND THERE WAS A LOOSE DOG THAT CAME OUT, WAS KIND OF GIVING 'EM TROUBLE AND, YOU KNOW, THEY WERE CHASING AWAY THE LOOSE DOG. 
          WELL, THE LOOSE DOG'S OWNER CAME OUT AND, YOU KNOW, CURSE WORDS STARTED EXCHANGING AND ALL THIS KIND OF STUFF. 
          AND THE, THE OWNER OF THE LOOSE DOG ACTUALLY GOT IN HER TRUCK AND THREATENED THE CITY EMPLOYEE AND HER HUSBAND WITH A KNIFE, YOU KNOW, AN SS A P D WAS CALLED. 
          UM, I DO ALSO WANNA RECOGNIZE OFFICER ANO, OUR DISTRICT SEVEN SAFE OFFICER. 
          HE MAY HAVE LEFT ALREADY, BUT, YOU KNOW, HE'S BEEN EXTREMELY HELPFUL IN FOLLOWING UP WITH THAT. 
          BUT I DO THINK THAT, YOU KNOW, NOT ONLY IN US, WE NEED TO LOOK AT NOT ONLY US ADDRESSING THESE DOGS, BUT ALSO OWNERS WHO ARE MAYBE JUST AS DANGEROUS AS WELL. 
          YOU KNOW, I THINK THIS THAT'S SOMETHING THAT WE NEED TO, UH, FOCUS ON. 
          UM, I DO HAVE A COUPLE OF QUESTIONS. 
          SO, LOOKING AT THE NUMBERS, YOU KNOW, I SEE ENFORCEMENT, I, I LOVE THE FOCUS AREAS. 
          ENFORCEMENT IS AROUND, UM, A LITTLE OVER A MILLION AND A HALF. 
          THE FREE LOW COST SPAY AND NEUTER 
          [02:55:01]
CLINIC, 784,000. 
          AND ALL OF THE LIVE RELEASE, UH, FUNDING, INCLUDING THE $1.2 MILLION FACILITY IS A LITTLE OVER $2 MILLION. 
          UM, WHICH I THINK IS NEEDED. 
          YOU KNOW, OBVIOUSLY ALL OF US HAVE BEEN SAYING THIS FOR, FOR A WHILE. 
          I, I AM GONNA REALLY PUSH FOR, OR DISTRICT FIVE IN DISTRICT SEVEN TO GET A LOW COST FREE SPAY AND NEUTER CLINIC IN OUR AREA. 
          IF YOU LOOK AT THE NUMBER OF A C S CALLS FROM OCTOBER 1ST, 2022 TO JUNE 30TH, YOU KNOW, DI UH, DISTRICT FIVE HAS THE HIGHEST NUMBER OF CALLS IN DISTRICT SEVEN IS NOT TOO FAR OFF. 
          SO, UM, YOU KNOW, WE SHARE COLLIBRA, WHICH IS AN EASILY, EASILY ACCESSIBLE ROAD TO A LOT OF PEOPLE. 
          AND SO IF WE CAN GET OUR OWN CLINIC, WHICH WOULD BE NICE, OR IF NOT, A PLAN B IS LIKE HAVING A RELIABLE, YOU KNOW, EVERY SATURDAY A POP-UP CLINIC SO THAT PEOPLE CAN DO, UH, UH, SPAY AND NEUTER. 
          'CAUSE LIKE COUNCILWOMAN ROCHA GARCIA WAS SAYING, YOU KNOW, PEOPLE WANT IT. 
          AND WE HAVE HEARD A LOT OF FEEDBACK FROM OUR RESIDENTS WHEN THEY'RE SAYING, HEY, I TRIED TO CALL BRECKENRIDGE, AND IT'S LIKE, GOOD LUCK GETTING AN APPOINTMENT, RIGHT? IT'S MONTHS AWAY, YOU KNOW, IT'S, IT'S A LONG TIME ON THE PHONE. 
          AND SO IF WE'RE NOT MAKING IT EASY FOR THEM, THEN THEY'RE JUST NOT GONNA DO IT. 
          SO I REALLY, YOU KNOW, IN LOOKING AT THE NUMBERS AND ALLOCATION ON LIVE RELEASE AND OTHERS, IF WE CAN PUSH MORE FOR SPAY AND NEUTERING, I THINK THAT WILL HELP US GET AHEAD OF THE PROBLEM. 
          UM, BECAUSE RIGHT NOW I STILL FEEL LIKE WE'RE WE'RE REACTING TO TO, TO THE PROBLEM. 
          UM, I ALSO HAD A QUICK QUESTION. 
          SO, UM, SO OUR PET OWNERS FIND WHEN THEIR DOGS ARE LOOSE AND Y'ALL, Y'ALL TAKE 'EM HOME? YES, MA'AM. 
          WHAT IS THAT? WE FIND AN ANIMAL FREE OF RESTRAINT REGULAR, THE TRACK THAT ANIMAL AND, AND, YOU KNOW, COUNCILMAN GRO HAD MENTIONED, YOU KNOW MM-HMM. 
           USING THE MICROCHIP SCANNERS MM-HMM. 
          , UH, CLEARLY THAT, THAT IS SUPER EFFECTIVE AND THAT'S WHY WE WANT THAT TO BE OUR MM-HMM. 
          , OUR REGISTRATION, PET ANIMAL REGISTRATION FOR THE CITY. 
          UH, BUT ALSO A LOT OF TIMES JUST PURSUING THE ANIMAL, TELLING 'EM TO GO HOME, STUFF LIKE THAT. 
          THEY'LL GO HOME. 
          RIGHT. 
          UH, WHICH LEADS US TO THE OWNER, UH, WHEN WE, WE DO A FORMAL IMPOUND ON THAT ANIMAL AT THAT TIME SO THAT IT IS IN THE SYSTEM AND WE HAVE DATA ON THAT. 
          MM-HMM. 
          , WE RETURN IT TO THE OWNER, UH, BUT THEY ARE ACCOMPANIED WITH CITATIONS FOR FREE OF RESTRAINT. 
          UH, IF IT, IF THEY DON'T HAVE CURRENT RABIES VACCINATIONS MM-HMM. 
           MICROCHIP, UH, IF THEY DON'T HAVE A MICROCHIP, WE WILL CITE THEM ONLY IF THEY REFUSE TO ALLOW US TO INJECT THE MICROCHIP ON SITE. 
          OKAY. 
          SO THEN IF Y'ALL ARE JUST PICKING UP A LOOSE DOG WHO'S MAYBE MICROCHIPPED AND TAKING IT HOME, IS THE OWNER FINE FOR THAT? YES, MA'AM. 
          OKAY. 
          WHAT IS THAT? FINE? UH, IT DEPENDS ON IF IT'S A, IF IT'S, IF IT'S A FIRST TIME OFFENSE, A LOT OF TIMES, UH, WE WILL DO A, A CIVIL CITATION MM-HMM. 
          , WHICH COULD BE UP TO $300. 
          OKAY. 
          UH, THE INDIVIDUAL WOULD GO TO COURT IF THEY SHOW THAT THEY'RE IN COMPLIANCE MM-HMM. 
          , IT COULD BE KNOCKED ALL THE WAY DOWN TO $25. 
          OKAY. 
          UH, IF WE SEE THAT MAYBE THEY'RE A FREQUENT FLYER OR, UH, YOU KNOW, THEY'RE DENYING OWNERSHIP MM-HMM. 
           BEING DIFFICULT AND THINGS LIKE THAT, UH, THE OFFICER HAS THE ABILITY TO ISSUE A, UH, CRIMINAL CITATION, WHICH COULD GO UP TO $2,000. 
          OKAY. 
          UM, THANK YOU. 
          LOOKING AT, UM, THE PRESENTATION, SLIDE EIGHT SHOWS THAT 3,500 BIKE CALLS ARE RECEIVED ANNUALLY, AND IT TAKES AROUND 30 HOURS TO RESPOND TO THE CALLS. 
          WHAT DOES AN OFFICER DO WHEN THEY ARRIVE TO AN A LOCATION 30 HOURS LATER? SO THE BIGGEST, THE BIGGEST THING WITH A BIKE CALL IS THE ANIMAL IS REQUIRED BY STATE LAW TO ENTER INTO STATE MANDATED BIKE QUARANTINE FOR RABIES. 
          MM-HMM. 
          . 
          UM, RIGHT NOW, THE WAY WE'RE STRUCTURED RIGHT NOW, FIRST RESPONDERS GO TO THAT, THEY GET THE INITIAL CALL FOR SERVICE, AND THEN THEY HAND IT OVER TO A BITES INVESTIGATOR WHO WOULD THEN ENSURE THE ANIMALS PROPERLY QUARANTINED UNDER THE PROPOSED BUDGET. 
          UH, THE FIRST RESPONDERS WOULD BE TAKEN COMPLETELY OUT OF THAT, AND THE BITES OFFICERS, THERE WOULD BE A SUFFICIENT NUMBER OF BITES OFFICERS FOR THEM TO IMMEDIATELY RESPOND AND FOLLOW THAT PROCESS ALL THE WAY THROUGH. 
          OKAY. 
          TO INCLUDE THE FOUR, UH, 240 HOUR QUARANTINE. 
          OKAY. 
          AND THEN, WELL, I MEAN, KIND OF LEANING ONTO THAT, SO WHAT IS, UM, CURRENTLY BEING DONE TO ADDRESS NEGLIGENT OR IRRESPONSIBLE PET OWNERS? AND IS ANYTHING, CAN WE EXPECT ANYTHING TO CHANGE FOR NEXT YEAR? I THINK THAT THERE'S, THERE'S A COUPLE OF THINGS THAT ARE GOING TO CHANGE CLEARLY WHEN WE GET MORE OFFICERS IN THE FIELD. 
          PRESENCE ALONE HAS A, A VERY DI YOU KNOW, RIGHT NOW WHEN WE HAVE A DAY SHIFT, AN OFFICER MAY BE RESPONSIBLE FOR ONE TO TWO, POSSIBLY EVEN THREE DISTRICTS BY THEMSELF. 
          YEAH. 
          AS WE ROLL OUT MORE OFFICERS ON THAT DAY SHIFT. 
          AND THEN IN SUBSEQUENT YEARS, WE TALKED ABOUT A MULTI-YEAR INVESTMENT IMPROVING THE NIGHT SHIFT AS WELL MM-HMM. 
          , SO THAT WE HAVE TWO TO THREE OFFICERS IN DISTRICTS THAT ARE THE MOST PROBLEMATIC OR, OR HAVE THE HIGHEST PROBLEMS. UH, AND, AND, AND THAT CLEARLY LEADS TO ALSO THOSE INDIVIDUALS BEING, UH, BEING ABLE TO BE CITED. 
          YEP. 
          AND, AND WE DO HAVE, UH, UH, WE'VE WORKED VERY CLOSELY ON A 
          [03:00:01]
DANGEROUS DOG, UH, DANGEROUS DOG CASES MM-HMM. 
          , UH, AS WELL AS OUR CRIMINAL AND CIVIL CITATIONS WITH THE MUNICIPAL COURT. 
          UH, AND, UH, AND SO WE MAKE, YOU KNOW, WE'RE COORDINATING WITH THEM TO MAKE SURE THAT THE ENFORCEMENT'S DONE ON THE FRONT SIDE AND THEN THE FOLLOW THROUGH IS ON THE BACK END. 
          OKAY. 
          UM, YEAH. 
          AND I THINK THAT ALL OF US WILL WANNA SEE MAKING SURE THAT WE'RE HOLDING, UH, THESE PET OWNERS TO ACCOUNT ACCOUNTABLE AND RESPONSIBLE. 
          'CAUSE IF NOT, YOU KNOW, IT'S JUST, YOU KNOW, WE'RE CHASING JUST GETTING OURSELF IN A CYCLE. 
          UM, WHEN WE'RE TALKING, UH, ABOUT LIVE RELEASE AND THE RESCUE PARTNERS, WHAT, WHAT ARE WE GONNA DO? WHAT IS A C S GONNA DO TO INCREASE THOSE NUMBER OF THOSE RESCUE PARTNERS THAT HELP US WITH OUR LIVE RELEASE RATE? THE MOST IMMEDIATE THING IS PROVIDING THEM THE FINANCIAL SUPPORT THAT THEY'RE GOING TO NEED TO BE ABLE TO, TO PULL MORE ANIMALS. 
          UH, WE KNOW THAT A LOT OF THESE FOLKS, YOU KNOW, WE HAVE THE BIG THREE ANIMAL DEFENSE LEAGUES, SAPA, UH, UH, HUMANE SOCIETY. 
          MOST OF OUR RESCUES ARE SMALLER MOM AND POP ORGANIZATIONS. 
          RIGHT. 
          AND THE ESCALATION OF FROM $83 PER PET TO $200 PER PET MM-HMM. 
           AND MAKING IT EASIER TO BECOME PART OF THAT PROCESS, UH, IS IMMENSELY HELPFUL IN ALLOWING THEM TO FEED BOARD AND, AND FURTHER TRANSPORT ANIMALS. 
          OKAY. 
          SO THAT'S THE MOST IMMEDIATE ASPECT OF HELPING THOSE, THOSE PARTNERS. 
          OKAY. 
          YEAH. 
          WE'LL WANNA TRACK JUST TO MAKE SURE THAT, YOU KNOW, ABSOLUTELY. 
          THAT, THAT THEY WANNA DO THAT. 
          I WILL ALSO, UM, ECHO COUNCILMAN ROCHA GARCIA'S COMMENTS. 
          I THOUGHT THE COMMERCIAL WAS GREAT. 
          UM, YOU KNOW, I, I DO THINK, YOU KNOW, WHEN YOU LOOK RIGHT UP THE WAY TO AUSTIN, THEY DON'T HAVE THIS HORRIBLE STRAY LOOSE DOG PROBLEM LIKE WE HAVE. 
          BUT I DO THINK PART OF THEIR STRATEGY IN OVER COMMUNICATING HAS BEEN HELPFUL FOR THEM. 
          SO, YOU KNOW, ANYWAY, THAT WE CAN GET THAT AND, YOU KNOW, HAVE IT AS PUBLIC SERVICE ANNOUNCEMENTS WHEREVER, AND HOWEVER, PARTNER WITH VIA PARTNER WITH OUR OTHER NEWS STATIONS, I THINK THAT THAT WILL BE HELPFUL. 
          YES, MA'AM. 
          UM, LET ME SEE. 
          OH, MAN, THAT WAS FAST. 
          THANK YOU SO MUCH. 
          YES, MA'AM. 
          THANK YOU. 
          THANK YOU, . 
          THANK YOU. 
          COUNCIL MEMBER AL DETE, GTO, COUNCIL MEMBER KEO . 
          THANKS, MAYOR. 
          UH, BEFORE I START, I, I WANNA ASK ALL OUR, OUR THANK ALL OF OUR HARDWORKING AND DEDICATED CITY EMPLOYEES FROM OUR 3 1 1 OP OPERATORS, A C S OFFICERS TO MARIA AND ERIC AND EVERYONE IN BETWEEN. 
          UM, Y'ALL, I ALWAYS SAY Y'ALL ARE THE, LIKE, THE LIFEBLOOD OF THE CITY. 
          YOU'RE REALLY RUNNING THE CITY. 
          SO I THANK YOU FOR, FOR ALL OF YOUR WORK. 
          UM, I GUESS I'LL START, UH, WITH YOU, SHANNON, BECAUSE YOU WERE, YOU WERE LAST. 
          UM, AND, AND I WANNA MENTION JUST THE, THE, UM, WELL, I SHARE THE, THE MAYOR'S FRUSTRATION. 
          I MEAN, I THINK WE PROBABLY ALL DO, AND I THINK IT'S CRUCIAL THAT WE ARE REACTING TO AGGRESSIVE DOGS AND NEGLECT AND, AND, UM, CRUELTY AND, AND, AND ALL THE OTHER ISSUES THAT COME ALONG. 
          AND I THINK IT'S, IT'S EQUALLY, IF NOT MORE IMPORTANT THAT WE ARE AGGRESSIVE ABOUT BEING PROACTIVE. 
          SO, UM, OVER AND OVER WE TALK ABOUT SPAY AND NEUTER AND EDUCATION TO THE COMMUNITY, UM, HELPING PEOPLE TO UNDERSTAND THE RESOURCES THAT THEY HAVE TO, AND MAKING SURE THAT THEY UNDERSTAND, THEY GET, THAT THEY HAVE TO GET THEIR RABIES SHOTS AT RECOMMENDING, OF COURSE, SPAY AND NEUTER. 
          UM, WHEN WE TALK ABOUT THE FINES, I THINK IT'S, IT'S IMPORTANT, BUT I, I WORRY SOMETIMES ABOUT SENIORS WHO HAVE THESE ANIMALS AS COMPANIONS AND OTHER COMMUNITY MEMBERS, NOT JUST SENIORS WHO MAYBE CAN'T AFFORD THESE FINES. 
          SO I'M CURIOUS IF WE ARE, I KNOW THAT WE HAVE SOME PROGRAMS TO HELP WITH, UM, THE REASONS WHY SOMETIMES THE ANIMALS GET OUT, FENCES ARE BROKEN AND, AND THINGS LIKE THAT. 
          BUT DO WE, UH, DO WE EVER REFER TO LIKE A NONPROFIT TO HELP THEM, UH, EITHER PAY FOR SPAY AND NEUTER OR, AND ARE WE TAKING THAT OPPORTUNITY TO EDUCATE, SAY, YOU NEED, WE, YOU SHOULD, WE RECOMMEND YOU GET YOUR ANIMAL SPAYED AND NEUTERED AND, UM, VACCINATED AND ALL OF THOSE THINGS? THAT'S, THAT'S REALLY WHERE THAT CASA TEAM THAT WE STOOD UP, UH, I THINK IT WAS IN THE F Y 22 BUDGET. 
          OKAY. 
          UH, WE STOOD UP OUR, UH, COMMUNITY ANIMAL SUPPORT AND ASSISTANCE TEAM. 
          UH, THEY ARE, UH, CERTIFIED ACOS, BUT THEY'RE ALSO SOCIAL WORKERS. 
          UH, AND SO A LOT OF TIMES WHAT WE FIND IS THOSE INDIVIDUALS, LIKE YOU SAID, THE ELDERLY, EITHER THEY DON'T UNDERSTAND IT, THEY DON'T HAVE THE MONEY FOR IT, ALL OF THE ABOVE. 
          UM, WHEN WE COME ACROSS ISSUES LIKE THAT, THAT GETS HANDED OFF TO OUR CASA TEAM. 
          OUR CASA TEAM GOES OUT THERE AND THEY HAVE PROVISION OF RESOURCES. 
          UH, THEY CAN PAIR THOSE INDIVIDUALS WITH, UH, UH, ANNA MEALS, WHICH, YOU KNOW, IS THE MEALS ON WHEELS, UH, SECTION FOR ANIMALS. 
          YES. 
          SO IT HELPS THEM CONNECT WITH NOT ONLY FOOD FOR THEMSELVES, BUT ALSO FOR THEIR ANIMALS, UH, FOOD BANK, UH, AS WELL AS, UH, DIFFERENT TYPES OF RESTRAINT FOR THE ANIMALS, UH, SPAY NEUTER SERVICES. 
          AND, AND TYPICALLY IN THOSE SITUATIONS, THEY'RE GOING TO COORDINATE THAT SPAY NEUTER SERVICE AND WORK WITH THEM, SIMILAR TO THE AMBASSADOR PROGRAM THAT WE'RE WORKING ON FOR 24, WHERE WE CAN TRANSPORT THAT ANIMAL, GET IT ALL SET UP FOR 'EM, AND, AND MOVE FORWARD. 
          OKAY. 
          THANK YOU. 
          YES, MA'AM. 
          AND, AND A LIKE, ALONG THOSE LINES, THE COMMERCIAL I THOUGHT WAS GREAT TO GET, UH, THE WORD OUT. 
          UM, I, I APPRECIATE 
          [03:05:01]
SPECIFICALLY THAT, UH, WHEN WE, I THINK WE THINK OF THESE ROAMING DOGS THAT ARE SOMETHING LIKE, WHAT, WHAT DO WE SAY? LIKE 90, 35,000 AT ANY GIVEN POINT IN TIME. 
          YEAH. 
          AND, BUT THE MAJORITY OF ANIMALS WE SEE, THEY'RE OUT THERE, ARE NOT UNOWNED. 
          I THEY'RE, THEY'RE, THEY'RE ROAMING DOGS, NOT STRAY DOGS OR ANIMALS. 
          UM, BUT WHAT I APPRECIATED ABOUT THAT COMMERCIAL SPECIFICALLY WAS YOU WERE SHOWING, UM, IT SEEMED LIKE A LOVING ANIMAL OWNER, NOT, THEY'RE NOT ALL NEGLECTFUL AND, AND, AND OR CRUEL. 
          RIGHT. 
          UM, ONE DAY HE JUST FORGOT TO CLOSE THE GATE. 
          RIGHT. 
          SO IT'S KIND OF A REMINDER TO ALL OF US, NOT JUST THOSE THAT AREN'T AWARE OF SOME OF THE RESOURCES. 
          SO I APPRECIATE THAT. 
          UM, ONE OF THE, MY BUDGET REQUESTS WAS TO HELP TRANSPORT OUR, OUR, UH, OUR ABUNDANCE OF, OF ANIMALS, SPECIFICALLY DOGS, UM, TO COMMUNITIES THAT DON'T HAVE THAT ABUNDANCE IN DOGS TOO. 
          AND THEY, THEY'RE LOOKING TO ADOPT. 
          AND I KNOW IT WAS ADDRESSED IN THIS BUDGET, BUT CAN YOU EXPLAIN A LITTLE BIT MORE ABOUT THAT? YES, MA'AM. 
          UM, SO ONE OF THE KEY THINGS, UH, THE ASPECTS OF THIS, UH, MEDICAL TEAM, THE CLINIC TEAM, THE ADDITIONAL VETERINARIAN ASSOCIATED STAFF AND THINGS LIKE THAT, IS, UH, WHAT IF A LOT OF FOLKS DON'T, DON'T REALIZE IS WHEN, WHEN WE TRANSPORT ANIMALS UP NORTH, UH, THOSE RECEIVING SHELTERS HAVE AN EXPECTATION THAT THEY'RE GOING TO GET A HEALTHY ANIMAL. 
          UH, THOSE INDIVIDUALS UP NORTH ALSO HAVE NO CONCEPT OF PARVO AND DISTEMPER, WHICH IS TO US, IS REMARKABLE. 
          THEY JUST DON'T HAVE DISTEMPER UP THERE. 
          UH, SO WHEN WE, AND DISTEMPER NOT SOMETHING WE CAN TEST FOR AND IMMEDIATELY GET RESULTS FOR. 
          SO THE ONLY, UH, WAY THAT WE CAN GO ABOUT ENSURING WE DON'T, YOU KNOW, POLLUTE THAT, THAT POTENTIAL RELATIONSHIP WITH THEM IS THAT ANIMAL HAS TO BE QUARANTINED FOR ABOUT TWO TO TWO AND A HALF WEEKS BEFORE IT GOES UP THERE. 
          UH, AND, AND WE HAVE TO WATCH FOR SIGNS. 
          IT TAKES APPROXIMATELY SEVEN DAYS TO GET A DISTEMPER TEST BACK. 
          UH, SO EVEN THAT IS, IS COSTLY AND TIME CONSUMING. 
          SO ARE WE NOT ADDRESSING OH, NO, WE'RE SO, SO THE, UH, THE FIRST STEPS OF GETTING THIS STEPPED UP, STOOD UP REALLY IS ESTABLISHING A FOSTER PROGRAM WHERE THE MEDICAL TEAM CAN PROVIDE THE MEDICAL SUPPORT THAT DOG GOES INTO FOSTER CARE FOR TWO WEEKS WHILE IT'S GETTING VETERINARY CARE AS WELL, THAT IT MIGHT NEED. 
          AND THEN AFTER IT CLEARS THAT QUARANTINE PROCESS, WE CAN, WE CAN LOOK TO MOVE THAT ANIMAL. 
          WE'RE ACTUALLY DOING SOMETHING IN HOUSTON, A MEGA, A MEGA ADOPTION EVENT IN HOUSTON IN OCTOBER. 
          AND, AND WE'RE ALREADY STARTING TO MOVE FORWARD WITH RECRUITING FOSTERS FOR THOSE ANIMALS. 
          GREAT. 
          I, I MEAN, WHAT THE BOTTOM LINE IS, I'D LIKE TO SEE, YOU KNOW, I WOULD LIKE TO SEE MORE TRANSPORTS. 
          I JUST SAID THAT I UNDERSTAND IT. 
          YOU'RE EDUCATING ME HERE TODAY ON, UM, I DIDN'T EVEN KNOW THAT OTHER COMMUNITIES DIDN'T KNOW  WHAT PARVO WAS. 
          IT'S SO COMMON. 
          IT'S SO FREQUENTLY HERE, UNFORTUNATELY, HERE, BUT YEAH. 
          BUT THANK YOU, UM, FOR THE WORK THAT YOU'RE DOING. 
          UM, I JUST WANNA MAKE A QUICK, UH, COMMENT THAT WITH, UH, OUR VETERINARY SERVICES, I KNOW, I UNDERSTAND THERE'S A NATIONWIDE SHORTAGE OF VETERINARIANS. 
          WE, UM, I THINK I DID A LITTLE INTERNET RESEARCH HERE, BUT I THINK WE ONLY HAVE TWO VETERINARY SCHOOLS IN THE STATE OF TEXAS. 
          YES, MA'AM. 
          UM, AND, UH, SO MAYBE I SHOULD HAVE SAID THIS TO OUR STATE DELEGATION, BUT MAY, THERE'S SOME ADVOCACY WE CAN DO THERE TO MAYBE GET A SCHOOL HERE AT SOME SOMEPLACE DOWN THE ROAD. 
          UM, THANK YOU SO MUCH, SHANNON. 
          YES, MA'AM. 
          UM, FOR 3, 1 1, UH, I, I, JUST A LITTLE WHILE AGO, COUNCILMAN B AND I DISCUSSED HOW SUCCESSFUL THE BUDGET PANEL, UM, FORMAT WAS IN OUR DISTRICTS. 
          AND, UH, IF, FOR THOSE OF YOU THAT HAVEN'T HAD IT, THE, THE PANEL FORMAT, IT'S JUST REALLY SUCCESSFUL. 
          UM, BUT MORE IMPORTANT THAN OUR OPINIONS ARE THE CONSTITUENTS OPINIONS, THEY REALLY ENJOYED IT. 
          UM, YOU MAY RECALL, UH, ERIC WAS THERE THE OTHER NIGHT THAT THEY EXPRESSED THEIR GRATITUDE, UM, SPECIFICALLY THAT 3 1 1 WAS GOING TO CHANGE TO THE, UM, TO NOT CLOSING THE CASES, UM, BEFORE THEY'RE REALLY KIND OF, UH, RESOLVED. 
          RIGHT. 
          THE BIGGER ISSUE IS MOSTLY THAT THEY WOULD GO ONLINE TO CHECK ON UPDATES, AND THEY WERE JUST CLOSED. 
          THEY DIDN'T KNOW WHAT WAS HAPPENING, AND THEN THEY DIDN'T HEAR BACK. 
          SO WE GOT A LOT OF GOOD FEEDBACK THAT EVENING FROM CONSTITUENTS WHO ARE EXCITED ABOUT THAT PARTICULAR CHANGE. 
          SO, UH, SO THANK YOU FOR THE WORK THAT YOU'RE DOING THERE. 
          I DON'T HAVE ANY QUESTIONS FOR YOU. 
          I JUST WANNA THANK YOU, . 
          UM, AND, AND REALLY JUST SO THAT THEY'LL HAVE ACCESS TO THE OUTCOME OF, OR THE RESULT OF THEIR CALL. 
          MARIA, I HAVE JUST A COUPLE, UM, QUESTIONS ABOUT THE GOOD NEIGHBOR PROGRAM, THE SPEC, THE, THE STRUCTURE OF THE PROGRAM. 
          I'M NOT SURE I UNDERSTAND. 
          IS IT LIKE A, LIKE A MONTHLY MEETING? ARE THEY MEETING REGULARLY TO DISCUSS KIND OF THE TOP PRIORITY, UM, LOCATIONS? YES. 
          SO THE ANALYSIS IS DONE ON A QUARTERLY BASIS EVERY 90 DAYS. 
          AND THEN THE TASK FORCE IS MEETING, RIGHT NOW, WE'RE MEETING JUST ABOUT EVERY TWO OR THREE WEEKS, JUST SO WE CAN FORMULATE THE PROGRAM AND DO THE ANALYSIS OF THE CALLS. 
          AND THEN WE HAVE A SUBCOMMITTEE, WHICH IS ACTUALLY THE WORKING GROUP, UM, THAT IS ACTUALLY FIGURING OUT EITHER IF WE ENGAGE SAFE OFFICERS TO DO THE MEDIATION, IF WE ENGAGE THE SA CORPS OR, UH, M I H TO BE ABLE TO ADDRESS MENTAL HEALTH GOALS OR CODE ENFORCEMENT. 
          OKAY. 
          AND THE SUBCOMMITTEE, I WANT, I THINK IT WAS SLIDE SEVEN IN YOUR PRESENTATION, THE SUBCOMMITTEE IS MADE UP OF, OF THE SAME TYPES OF CITY EMPLOYEES, OR, UM, NO, SO THE, THE SUBCOMMITTEE IS ACTUALLY THE WORKING GROUP. 
          UM, SO IT MAY NOT BE THE DIRECTOR, ASSISTANT DIRECTOR, 
          [03:10:01]
BUT SOMEBODY, UM, UM, IN THE MID MANAGER POSITION. 
          OKAY. 
          ARE THERE ANY COMMUNITY MEMBERS? NOT AT THIS POINT, BUT THAT'S AN EXCELLENT QUESTION. 
          ONE OF THE GOALS THAT WE WANT TO DO WITH THIS PROGRAM IS ENGAGE THE NEIGHBORHOODS. 
          AT THIS POINT, WE'RE JUST TRYING TO FIGURE OUT THE TYPE OF GOALS, BUT OUR GOAL IS TO REACH OUT TO THE NEIGHBORHOODS SO WE CAN GET THEIR FEEDBACK, NUMBER ONE. 
          NUMBER TWO, WE ALSO NEED THE ASSISTANCE OF OUR PARTNERS AS WE TRY TO CONNECT THEM TO SERVICES. 
          WE'RE GONNA BE ENGAGING, UH, NON-PROFIT ORGANIZATIONS AND OTHER, UM, PARTNERS THAT WE HAVE TO BE ABLE TO CONNECT TO SERVICES. 
          OKAY. 
          AND THERE'S GONNA BE FOUR, DID I READ THAT RIGHT? FOUR ADDITIONAL POSITIONS, YES, MA'AM. 
          IN THIS. 
          OKAY. 
          AND THREE ARE IN THE CITY ATTORNEY'S OFFICE. 
          ONE IN THE CITY ATTORNEY'S OFFICE. 
          OKAY. 
          THAT'LL BE ONE IN THREE. 
          ONE ONE, AND THEN TWO DEDICATED TO, UM, HELP US WITH ANALYZING 9 1 1 CALLS. 
          OKAY. 
          POLICE AND FIRE. 
          OKAY. 
          THANK YOU, MARIA. 
          THANKS, MAYOR. 
          THANK YOU. 
          COUNCIL MEMBER CAB HDA, COUNCIL MEMBER. 
          SORRY, I'M LOSING MY CUE HERE. 
          UH, COUNCIL MEMBER CAST CASTILLO. 
          THANK YOU, MAYOR. 
          I, I WANTED TO THANK, UH, ANIMAL CARE SERVICE AND THEIR ENTIRE TEAM FROM THE FOLKS OUT IN THE STREET TO THOSE AT THE KENNEL, TAKING OUT THE DOGS FOR WALKS, UH, ENSURING THAT THE PAPERWORK'S DONE SO WE CAN ADOPT OUR PETS. 
          UM, THE REALITY IS, IS THAT I BELIEVE ANIMAL CARE SERVICE HAS BEEN BEEN DOING THE BEST THEY CAN WITH THE RESOURCES THAT THIS BODY AND PAST COUNSELS HAVE PROVIDED ANIMAL CARE SERVICE TO EXECUTE THE TASKS THAT WE'RE HEARING TODAY. 
          UM, I, I, I DO WANNA SAY THAT, UM, MY BLUETOOTH WASN'T WORKING. 
          SO I WAS LISTENING AT FM RADIO AND I HEARD THE, THE ANIMAL CARE SERVICE AD, AND IT WAS REALLY GOOD, RIGHT? AND I WANNA ENSURE THAT WE CAN CONTINUE TO SUPPORT THAT MARKETING AND THAT OUTREACH TO COMMUNICATE TO CONSTITUENTS IMPORTANCE OF RESPONSIBLE PET OWNERSHIP, AS WELL AS ACCESS TO RESOURCES LIKE SPAY AND NEUTER AND CHIPPING OUR PETS. 
          UM, BUT AS COUNCILMAN GATO, UM, HIGHLIGHTED IN DEFI, WE HAVE A HIGH CONCENTRATION OF STRAY AND ROAMING ANIMALS. 
          UH, AND MANY OF OUR CONSTITUENCIES, UM, RELY ON PUBLIC TRANSPORTATION TO GET TO AND FROM WORK TO RUN ERRANDS. 
          AND ENSURING THAT THERE'S A, A, A CLINIC OR A MOBILE CLINIC IN CLOSE PROXIMITY TO OUR DISTRICTS IS REALLY IMPORTANT TO ENSURE THAT OUR CONSTITUENTS WHO, UH, ARE INTERESTED IN GETTING THEIR ANIMALS TAKEN CARE OF ARE, ARE HAVING ACCESS TO DO SO. 
          SO, UM, I THINK I WOULD LIKE TO SEE US EXPLORE POTENTIALLY PLANNING WHAT IT WOULD COST TO, TO SUPPORT OR RE RETROFIT A DECOMMISSIONED, DECOMMISSIONED FIRE STATION TO SUPPORT THAT, UM, TO ENSURE THAT IT'S MORE ACCESSIBLE TO WHERE WE ARE SEEING THE HIGH CONCENTRATION OF, OF STRAIN ROAMING ANIMALS. 
          UH, I, I THINK THERE'S ALSO OPPORTUNITY, RIGHT? THIS IS A BIG TASK, AND AS IT'S BEEN HIGHLIGHTED, SAN ANTONIO HAS NUMBERS LIKE NO OTHER. 
          UM, BUT WHEN I LOOK TO THE COUNTY OF MONTGOMERY, OF OHIO, UM, WHAT THEIR SHERIFF'S DEPARTMENT IN THE COUNTY, RIGHT, AND THIS WOULD TAKE COORDINATION WITH THEIR COUNTY PARTNERS, IS THAT WHILE TYPICALLY THERE'S PROGRAMS IN PRISONS, WHAT THEY'VE DONE IN MONTGOMERY IS THAT THEY'VE WORKED WITH THE COUNTY JAIL, UM, TO, TO SHARE AND, AND, UM, HAVE, UH, DOGS, UH, IN THE JAILS TO BUILD THAT COMPANIONSHIP AND THAT THERAPY, RIGHT? NOT SERVICE DOGS, BUT THERAPY DOGS TO HELP, UM, THE INMATES WITH STRESS AND, AND TO, TO HAVE ACCESS AND FEEL SOMETHING AND BUILD RELATIONSHIPS. 
          UH, THAT'S A PILOT THAT I BELIEVE HAS BEEN GOING ON FOR ABOUT A YEAR. 
          BUT I THINK WE'RE IN THE POSITION WHERE WE HAVE TO LOOK AT THESE INNOVATIVE MODELS TO WHERE WE'RE CONNECTING THESE ANIMALS TO, TO SAVE HOMES AND TO COMPANIONSHIP. 
          RIGHT? UM, OF ABOUT LAST MONTH, I WAS AT A NEIGHBORHOOD ASSOCIATION MEETING, AND OF COURSE, A C S WAS, UM, BROUGHT UP. 
          AND THIS ONE CONSTITUENT SAID, YOU KNOW, NO MORE MONEY TO A C S EUTHANIZE ALL ANIMALS. 
          AND WHILE I STRONGLY DISAGREED, I SHARED, YOU KNOW, THAT MEDICATION IS NOT FREE, RIGHT? SO IT'S GOING TO REQUIRE, IF THAT'S YOUR, YOUR GOAL, AND THAT'S YOUR POSITION ON A C S, IT'S GONNA REQUIRE AN INCREASE OF MONEY, RIGHT? SO, SO ULTIMATELY, WHILE WE HAVE SEEN AN INCREASE IN THIS BUDGET, I THINK THERE'S OPPORTUNITY FOR US TO PROVIDE MORE ADDITIONAL SUPPORT, UH, IN THE CAPACITY OF A SUSTAINABLE MARKETING CAMPAIGN, AS WELL AS EXPLORING WHERE WE CAN HAVE THAT MOBILE OR ADDITIONAL, UM, CLINIC, UH, IN THE CITY OF SAN ANTONIO. 
          UH, I WANTED TO PIVOT OVER TO, UH, DART AND THE GOOD NEIGHBOR PROGRAM, UM, WITH THE DART PROGRAM. 
          YOU KNOW, IT'S BEEN A, A, A GREAT EFFORT WITH, WITH SAFE ERIC BURNS AND D H SS AND, AND A WEALTH OF, UH, CITY, UH, MEMBERS TO ENSURE, RIGHT, THAT THE, THE ISSUE PROPERTIES ADDRESSED. 
          BUT I THINK WE ALSO NEED TO LOOK AT A PLAN OF AFTER THE PROPERTY STARTED, BECAUSE WHAT WE'VE SEEN IS A PATTERN OF THE PROPERTIES CLEARED, IT'S ABATED, IT'S BOARDED SIX MONTHS LATER, WE'RE BACK IN THE SAME SITUATION. 
          AND AGAIN, RIGHT? THIS IS GOING TO TAKE MORE PARTNERSHIP WITH THE COUNTY. 
          I HOPE THEY'RE LISTENING, BUT TO ESTABLISH A LAND BANK, RIGHT? BECAUSE MANY OF THESE PROPERTIES, UM, THERE'S NOT A CLEAR TITLE, THERE'S NO PROPERTY OWNER. 
          SOME WE FOUND OUR OWNED BY THE COUNTY, AND THERE'S, 
          [03:15:01]
THERE NEEDS TO BE A SOLUTION WHERE THOSE PROPERTIES ARE, ARE HANDED TO THE CITY FOR US TO, TO LAND BANK AND DONATE TO A NONPROFIT PARTNER. 
          UM, I KNOW THE BOND THAT WE JUST PASSED CALLS FOR THOSE CREATIVE MEASURES, UM, BUT I THINK WE'RE AT THE, THE POINT WHERE WE NEED TO MAKE SURE THAT THOSE PROPERTIES DON'T JUST SIT VACANT IN OUR BOARDED TO SEE THE SAME CYCLE. 
          RIGHT? WE NEED TO MAKE SURE THAT THEY'RE, UM, ACTIVATED AND TURNED INTO A PRODUCTIVE PARCEL. 
          UH, IS THAT SOMETHING THAT, UH, YOU ALL HAVE HAD CONVERSATION ABOUT WITH THE LAND BANKING WITH THE COUNTY TO ENSURE THAT WHILE WE'RE CLEARING THE PROPERTIES AND BOARDING THEM UP, THAT, THAT WE'RE, WE'RE TURNING THEM INTO A PRODUCTIVE USE? WE HAVE, NOT COUNCILWOMAN, BUT ONE OF THE THINGS, TO YOUR POINT, THROUGH THE GOOD NEIGHBOR ANALYSIS THAT WE'RE DOING, WE'RE PICKING UP THOSE ADDRESSES THAT WERE DARTED AT ONE POINT MM-HMM. 
          , AND THAT, UM, WE MAY NOT HAVE THE SAME VIOLATIONS THAT WE HAD DURING THE DAR PROCESS, BUT WE'RE SEEING A NUMBER OF 9 1 1 CALLS AND AN EMERGENCY COMING THROUGH. 
          SO WE ARE GONNA BE ADDRESSING THAT, AND WE'LL EXPLORE ALTERNATIVES FOR WHAT TO DO WITH THOSE PROPERTIES THAT ARE VACANT. 
          GREAT. 
          THANK YOU. 
          AND ON ONE OF THE SLIDES FOR THE GOOD NEIGHBOR PROGRAMS, IT MENTIONS FOUR UNITS AND BELOW IS THEIR OPPORTUNITY TO EXPAND THAT TO HELP SUPPORT MULTI-FAMILY TENANTS. 
          UH, 'CAUSE WE HAVE, UH, MANY, UH, RESIDENTS WHO LIVE IN AN APARTMENT COMPLEX AND LIVE NEXT DOOR, AND THEY'RE BOTH CONCERNED ABOUT THE ACTIVITY AT THE APARTMENT COMPLEX. 
          UM, WOULD THAT SPECIFICALLY FALL UNDER DART OR IS THERE OPPORTUNITY FOR THE SUPPORT WITHIN THE GOOD NEIGHBOR PROGRAM TO ALSO PROVIDE THAT SUPPORT? SURE. 
          SO IF THERE'S, UM, VIOLATIONS THAT MEET THE CRITERIA OF DART, THEN DART WILL TAKE OVER THAT PROGRAM. 
          RIGHT NOW, FOR THE GOOD NEIGHBOR, WE'RE FOCUSING JUST ON THE RESIDENTIAL. 
          SO WE CAN IMPLEMENT A STRONG FOUNDATION FOR THE PROGRAM WITH A GOAL EVENTUALLY TO BE ABLE TO EXPAND IT TO, UM, MULTI-FAMILY. 
          BUT AT THIS, AND I WOULD ALSO ADD THE CODE ENFORCEMENT THROUGH THEIR, UM, APARTMENT PROGRAM. 
          THEY'RE ADDRESSING SOME OF THOSE CONCERNS THROUGH THE POSITIONS THAT WE ADDED TO CODE. 
          GREAT. 
          THANK YOU. 
          THAT, THAT'S HELPFUL. 
          UH, WHEN LOOKING AT THE PROGRAM PROGRAM GOALS AND THE CONNECTION TO SERVICES, RIGHT? I, I THINK OF THE, WHAT MARK CARMONA DID WITH THE OPERATION REBUILD AND HOW HE CONNECTED A SOCIAL WORKER TO GO IN AND PROVIDE AN ANALYSIS, A NEEDS ASSESSMENT, RIGHT? OF WHAT'S GOING ON IN THIS HOME THAT ALLOWED THE PROPERTY TO DETERIORATE IN THE CONDITION IT WAS, UH, AND WHAT HE'S PLUGGED IN AND THE SOCIAL WORKER HAS PLUGGED IN, IS READY TO WORK, RIGHT? UM, WHAT, WHAT MAY BE THE BARRIER TO EMPLOYMENT AND HOW CAN WE HELP THEM GET EMPLOYED? SO WITH THE CONNECTION TO SERVICES, I WOULD LIKE TO SEE THAT HIGHLIGHTED IN THERE AS WELL, UH, AS WELL AS, UM, STANDUP ESSAY, RIGHT? BECAUSE SOMETIMES THERE ARE, UM, TENSION AND CONDITIONS, AND I KNOW YOU ALL HAVE INCLUDED, UM, COUNTY MEDIATION IN HERE, BUT SOMETIMES THOSE, UH, STANDUP SA THEY SERVE AS, UH, GREAT TOOLS TO DEESCALATE A SITUATION. 
          UH, AND THAT'S ANOTHER PIECE THAT I WOULD LIKE TO SEE INCLUDED. 
          BUT, UH, THANK YOU AND I APPRECIATE YOUR WORK. 
          THANKS, COUNCILMAN. 
          THANK YOU, MARIA. 
          THANK YOU. 
          COUNCILWOMAN CASTILLO, COUNCILMAN WHITE. 
          ALL RIGHT. 
          UM, ON THE GOOD NEIGHBOR PROGRAM, UH, YOU SAID FOUR NEW POSITIONS, ONE OF WHICH, UM, IS AN ATTORNEY YES. 
          TO DO SOMETHING WITH THE REVIEW AND INVESTIGATION OF THESE THINGS. 
          CAN YOU EXPLAIN WHY WE NEED AN ATTORNEY FOR THIS? SURE. 
          AND I'M ACTUALLY, I'M GONNA HAVE OUR CITY ATTORNEYS BETTER EXPLAIN THAT. 
          WELL, THANK YOU, COUNCILMAN. 
          UM, WE HAVE ERIC BURNS HERE, UM, FROM THE CITY ATTORNEY'S OFFICE, WHO CURRENTLY DOES A LOT OF THE DART WORK, UM, IN ADDITION TO SAM ADAMS. AND SO WHAT WE HAVE IN PROSECUTION RIGHT NOW IS A, A TEAM OF LAWYERS THAT WORK ON THE DART PROPERTIES. 
          BUT IN ORDER FOR US TO EXPAND, WE NEED TO DEDICATE MORE RESOURCES TO THAT. 
          SO THEY TAKE THE PROPERTIES AND DETERMINE WHETHER THEY QUALIFY, UM, THEY PROCESS AND, UM, FOLLOW IN COURT NUISANCE PROPERTIES AND, AND, UM, SEEK TO WORK THROUGH THOSE ABATEMENTS AND IF NECESSARY, DO FOLLOW THE NECESSARY LEGAL PROCEDURE, UM, IN ORDER TO GET THE REMEDIES THAT WE NEED. 
          SO SIMILARLY, THOSE DUTIES ARE EXPANDED TO INCLUDE THE GOOD NEIGHBOR PROGRAM. 
          AND SO WITH THE EXPANSION OF BOTH DART AND THE GOOD NEIGHBOR PROGRAM, ADDITIONAL, UM, ATTORNEY RESOURCES ARE NEEDED. 
          ALL RIGHT. 
          WELL, GOOD TO KNOW. 
          ATTORNEYS ARE, UH, ARE STILL NEEDED OUT THERE, . 
          UM, ALL RIGHT. 
          UM, 3, 1 1, UM, YOU TALKED ON, ON ONE OF THE SLIDES ABOUT SUCCESS RATES AND THINGS LIKE THAT. 
          I GUESS, CAN YOU DEFINE SUCCESS AND, AND HOW DOES, UM, THE TIMELINESS OF GETTING ONE OF THESE CASES RESOLVED PLAY INTO WHETHER OR NOT WE DEEM IT TO BE A SUCCESS OR NOT? WELL, SO 
          [03:20:01]
SUCCESS ON THE 3 1 1 IS ANSWERING ALL THE CALLS, RIGHT? FAC AND FURTHER SUCCESS FOR THE WHOLE PROCESS IS, IS TAKING IN THE WORK ORDER, SENDING IT TO THE DEPARTMENT, AND ACTUALLY DOING THE WORK THAT IT WAS BE, WAS REQUESTED BY THE RESIDENT. 
          SO THEY ASKED US TO GO FIX A POTHOLE. 
          THEY ASKED US TO FIX THE, YOU KNOW, CUT IN THE STREET. 
          THEY US ASKED US TO PICK UP ILLEGAL DUMPING, UH, BRING THAT PROPERTY INTO COMPLIANCE. 
          IT'S ACTUALLY DOING THE WORK THAT WAS BEING REQUESTED BY THE RESIDENT. 
          AND SOMETIMES WE CAN DO IT, BUT SOMETIMES THERE ARE REASONS THAT WE CAN'T. 
          SO SUCCESS IS ACTUALLY GETTING THE WORK COMPLETED. 
          AND AND WHAT ABOUT THE TIMELINESS OF IT? IF SOMEBODY NEEDS A, A LOT CUT OR WHATEVER IT IS? I MEAN, IS IT A SUCCESS TO GET IT DONE IN 24 HOURS OR 72 HOURS OR WHAT THE TIMELINES CAN RANGE. 
          EVERY SINGLE SERVICE REQUEST TYPE HAS WHAT WE CALL A SERVICE LEVEL AGREEMENT ASSOCIATED WITH THAT REQUEST. 
          THE DEPARTMENTS HAVE SET THAT SERVICE LEVEL AGREEMENT BASED ON MAYBE ITS RULES AND REGULATIONS FOR POSTING AND NOTICE, UM, UM, AND OF COURSE STAFFING CAPACITY. 
          SO EVERY SINGLE SERVICE TYPE HAS A DUE, UH, A TIMEFRAME IN WHICH THAT SERVICE IS SCHEDULED TO BE COMPLETE AND COMPLETE MEANING GETTING IT DONE. 
          OKAY. 
          AND SO IF WE GET IT DONE WITHIN THE TIMEFRAME, WE'RE LOOKING GOOD. 
          IF NOT, THAT IS A SUCCESS. 
          WE NEED SOME IMPROVEMENT. 
          THAT'S CORRECT. 
          GOT IT. 
          ALRIGHT. 
          THANK YOU, COUNCILMAN. 
          I WOULD, I WOULD ADD THAT THE, THE THIRD DIMENSION THERE IS THAT WE'RE COMMUNICATING WHAT WE'RE DOING. 
          I MEAN, WHETHER IT, WHETHER IT'S, UH, PICKING UP THE, THE MISSED GARBAGE CAN THAT CAN BE DONE THAT AFTERNOON, OR IT'S SOMETHING THAT REQUIRES NOTICE CODE ISSUE, BUT THAT, THAT THEIR DIMENSION IS MAKING SURE WE'RE COMMUNICATING TO THAT COM, THAT INDIVIDUAL THAT CALLED. 
          YEAH. 
          COMPLETELY, COMPLETELY AGREE WITH THAT. 
          COMMUNICATION WITH THE, UH, WITH OUR RESIDENTS IS, IS PROBABLY OF THE UTMOST IMPORTANCE. 
          UM, WELL, IT IS. 
          UM, OKAY. 
          UH, ANIMAL CARE SERVICES, YOU KNOW, WE'VE TALKED A LOT ABOUT HOW WE CAN'T RESPOND TO ALL OF THE CALLS AND, AND THAT'S, ARE WE SAYING IT'S PURELY A STAFFING ISSUE AS WE SIT HERE TODAY FOR THE, FOR THE CALLS THAT WE TALKED ABOUT WHERE WE ARE GETTING TO FOUR, FOUR OF 10? YES, SIR. 
          OKAY. 
          AND SO BY WHAT, 2026, WE'RE THINKING WE'RE GONNA BE ABLE TO GET TO A HUNDRED PERCENT OF THESE CALLS AS WE, AS WE RAMP UP THAT CAPACITY FOR THOSE OFFICERS. 
          YES, SIR. 
          AND SO, YES, COUNSEL, EACH YEAR WE'RE GONNA ADD MORE PEOPLE, UH, TO, TO THE STAFF. 
          IS THAT RIGHT? YES, SIR. 
          OKAY. 
          THERE'S A DATA ANALYTICS PERSON, I THINK YES, SIR. 
          THAT WE'RE BRINGING ON. 
          CAN YOU TELL ME AGAIN EXACTLY WHAT SORT OF DATA AND, AND WHAT THIS PERSON IS, IS THERE TO DO? ABSOLUTELY. 
          SO THE, UH, UH, THERE'S, THERE'S A COUPLE OF DIFFERENT THINGS THAT WE DO WITH THE DATA. 
          NUMBER ONE, UH, OBVIOUSLY TRANSPARENCY IS HUGE WITH ANIMAL CARE SERVICES. 
          UH, WE GET PROBABLY MORE OPEN RECORDS REQUESTS THAN ANYONE OTHER THAN MAYBE SS A P D. 
          UM, SO, UH, THE IDEA OF BEING ABLE TO BE TRANSPARENT WITH THAT DATA, PUT IT ON A, ON ON THE SITE, AND EVERYTHING THAT REQUIRES THE DATA GOVERNANCE TO CLEAN THAT DATA AND ENSURE THAT WE HAVE THE PROCESSES IN PLACE. 
          ADDITIONALLY, UH, USING THAT DATA, UH, FOR OUR ENFORCEMENT TEAM TO DO DATA-DRIVEN WORK, ESSENTIALLY, HOW CAN WE WORK SMARTER, NOT HARDER. 
          WE KNOW IT'S GONNA TAKE US, UH, YOU KNOW, A FULL THREE TO FOUR YEARS TO GET STAFF TO THE CAPACITY WHERE WE WILL BE ADDRESSING A HUNDRED PERCENT OF THOSE CALLS. 
          UH, IN THE MEANTIME, ANY EFFICIENCIES THAT WE CAN GAIN FROM BEING ABLE TO WORK SMARTER, GROUPING CALLS TOGETHER, BEING ABLE TO SEND ONE OFFICER TO HIT 10 CALLS IN AN AREA, THINGS LIKE THAT. 
          UH, USING THOSE, THOSE DATA EFFICIENCIES IS GONNA BE CRITICAL. 
          WE, YOU TALKED ABOUT, I THINK ON, UM, SLIDE 12, IF I HAVE THAT RIGHT, THESE, UH, POP-UP WELLNESS, UM, CLINICS OR MICROCHIPPING FACILITIES. 
          YES, SIR. 
          HOW ARE WE GOING TO DECIDE WHICH DISTRICTS GET THEM WHAT WE'VE DONE SO FAR? UH, OF COURSE WHEN WE STARTED, YOU KNOW, EARLY ON, WE, WE WERE ONLY GETTING LIKE ONE A MONTH. 
          UM, AND SO WE WERE PUTTING THEM IN THE, IN THE DISTRICTS OF GREATEST NEED. 
          HOWEVER, AS WE'RE EXPANDING THAT CAPACITY YEAR TO YEAR, UH, NOT ONLY DO WE PLAN ON DOING THEM MORE FREQUENTLY, BUT SPREADING THE, THE INFLUENCE OF IT. 
          SO REALLY KIND OF STARTING IN, UH, WE'VE STARTED IT IN OUR DISTRICTS THAT WE KNOW NEED THE GREATEST HELP, YOU KNOW, ONE THROUGH FIVE. 
          UH, AND WE'RE EXPANDING THAT, UH, YEAR BY YEAR AND MONTH BY MONTH TO, TO HIT MORE OF THESE IN, IN ADDITION, UH, TO DOING THE POP-UP ONES. 
          THIS LAST YEAR WE ACTUALLY WORKED WITH SOME OF OUR PARTNERS TO INITIATE THE FIRST, UH, IT WAS A MEGA VACCINATION EVENT. 
          [03:25:01]
UH, WE HAD ANIMAL DEFENSE LEAGUE, HUMANE SOCIETY, US, UH, AND, AND PROTECT YOUR PET. 
          AND WE ALL GOT THERE AND WE DID, UH, I THINK IT WAS 700 IN ONE DAY. 
          UH, AND SO WE'RE LOOKING TO, TO FIND OPPORTUNITIES TO DO MORE OF THAT AS WELL. 
          AND SO THE PLAN WOULD BE TO CERTAINLY COVER EACH OF THE DISTRICTS IN SOME WAY? UH, YES, SIR. 
          WITH A FOCUS, WITH A, A FOCUS, THE, UH, MAJORITY OF THE CAPACITY BEING IN THE PLACES THAT WE KNOW WE HAVE THE, THE GREATEST VETERINARY DESERT COVERAGE AND THINGS LIKE THAT. 
          ALRIGHT. 
          LASTLY, UM, ON SLIDE 14, YOU TALKED ABOUT, UM, AN INCENTIVE PROGRAM. 
          YES. 
          AND SO ARE, ARE OTHER CITIES DOING THAT? HOUSTON AND DALLAS REACH OUT TO US. 
          SO A ANIMAL CARE SERVICES DONE THIS FOR MULTIPLE YEARS NOW. 
          UH, I THINK ABOUT A DECADE NOW. 
          UH, AND IT WAS A SMALL INCENTIVE AT FIRST JUST TO KIND OF HELP FOLKS ALONG. 
          UH, BUT WE'VE HAD DALLAS AND HOUSTON AND OTHER, UH, MUNICIPAL ORGANIZATIONS REACH OUT AND SAY, HOW ARE YOU GUYS DOING THIS? THIS SOUNDS LIKE A GREAT IDEA, UH, TO GET MORE FOLKS. 
          UH, WE SEE ABOUT 40% OF OUR ANIMALS THAT, UH, THAT, THAT LEAVE OUR FACILITY, LEAVE THROUGH OUR RESCUE PARTNERS. 
          WE HAVE ONE OF THE BIGGEST RESCUE PROGRAMS, UH, IN THE STATE AND, AND ONE OF THE BIGGEST IN THE NATION. 
          AND WE BELIEVE THAT BY PROVIDING THOSE INCENTIVES TO HELP THOSE RESCUES SUSTAIN THEMSELVES, UH, IT IT HAS BEEN, UH, A BIG POINT THAT ALLOWS THEM TO BE MORE SUCCESSFUL AND, AND WANT TO BE MORE INVOLVED. 
          AND SO WE'RE SORT OF AT THE, ON THE LEADING EDGE OF A PROGRAM LIKE THIS. 
          YES, SIR. 
          YEAH. 
          AND, AND WE'VE BEEN LEADING THAT EDGE FOR QUITE SOME TIME NOW. 
          OKAY. 
          ON THAT ONE. 
          ALRIGHT. 
          THANK YOU. 
          THANK YOU VERY MUCH. 
          THANK YOU. 
          COUNCIL MEMBER, WHITE, COUNCIL MEMBER MICKI RODRIGUEZ. 
          THANK YOU, MAYOR. 
          UM, AND I'LL START BY SAYING THAT I'M GOING TO HAVE QUITE A BIT, AND SO I WANNA TRY TO GET THROUGH IT. 
          AND THEN WHATEVER YOU CAN ANSWER HERE, PLEASE ANSWER. 
          IF YOU HAVE TO DO IT IN A MEMO, THAT WOULD BE PERFECTLY FINE AS WELL. 
          UM, I, I'LL, I'LL NAME THE A C SS HAS BEEN A PRIORITY FOR ME AS A COUNCIL MEMBER SINCE JUNE 15TH, 2021. 
          UM, AND WHILE I DO SEE MAJOR IMPROVEMENTS, I'M STILL FRUSTRATED WHILE ALSO SENSITIVE TO BOTH THE DEPARTMENT AND THEIR DEDICATION AND PASSION AND TO THE SURROUNDING COMM COMMUNITY WHO'S ASKING FOR BETTER OUTCOMES AS IT RELATES TO PUBLIC SAFETY AND ANIMAL WELFARE IN OUR CITY. 
          UM, AND I, AND I'LL STATE THAT NO ANIMAL SHOULD BE EUTHANIZED FOR CAPACITY PERIOD. 
          WE NEED TO GET THERE. 
          UM, SO I, I WANT TO KNOW THAT WE ARE HIRING POSITIONS AND MAKING THE IMPROVEMENTS IN A WAY THAT WILL BE MOST EFFECTIVE. 
          UM, AND IT'S GREAT TO, AND IT'S GREAT TO SEE AN INCREASE TO THE BUDGET FROM ABOUT 21 MILLION TO 27 MILLION, BUT I'M NOT QUITE SURE THAT WE WERE EVER AT THE RIGHT PLACE, UH, TO BEGIN WITH HEAD A C S AND OUR PARTNERS ALWAYS HAVE BEEN ADEQUATELY RESOURCED. 
          UM, SO TO BE CLEAR, UH, I'M GONNA GO THROUGH SOME OF THE PROGRAM CHANGES. 
          UH, INCREASING SPAY NEUTER FROM 25,000 TO 44,000. 
          I THINK THAT'S GONNA BE HUGE AND I'M EXCITED. 
          UM, AND THAT'S THROUGH A C S, OUR FREE COMMUNITY SPAY AND NEUTER PARTNERS AND THE LOW COST FACILITIES AT BROOKS AND BRACKENRIDGE, UM, WITH EXISTING RESOURCES. 
          AND THIS ONE'S A PROBLEM. 
          WE ONLY RESPOND TO 44% OF THE 50,000 CRITICAL CALLS, AND WE EXPECT THAT THIS YEAR WE'LL BE ABLE TO RESPOND TO 64% OF THOSE CALLS. 
          AND WHILE I UNDERSTAND THAT THAT'S A PART OF A THREE YEAR PLAN, 64% IS STILL A FAILING GRADE. 
          UM, AND SO THAT'S, AND IT ASSUMES THAT THE 50,000 CRITICAL CALLS WILL NOT GROW OVER THOSE THREE YEARS, AND THAT'S CONCERNING TO ME FROM A PLANNING PERSPECTIVE. 
          I THINK WE NEED TO BE PREPARING FOR AN INCREASED POPULATION, AND I DON'T FEEL LIKE WE'RE MEETING THAT MARK. 
          UM, SO COUNCIL MEMBERS ARE GOING TO BE DEVELOPING OUR OWN LIST OF AMENDMENTS, I'M SURE, BUT RIGHT NOW I'M GOING TO FOCUS ON AN OUTCOME AND REQUEST THIS OF YOU. 
          AND I WOULD ASK THE US COME BACK WITH AN ANSWER ON WHAT IMPROVEMENTS WILL NEED TO BE MADE TO REACH A HUNDRED PERCENT WITHIN ONE TO TWO YEARS RATHER THAN THREE. 
          AND I WOULD LIKE YOU TO PROPOSE YOUR OWN RECOMMENDATION THERE. 
          AND WE HAVE, I'M SURE MANY OF US WOULD BE INTERESTED IN SOMETHING LIKE THAT. 
          UM, WE'RE ADDING SEVEN PO POSITIONS TO IMPROVE BY CALL RESPONSE TIME FROM 30 HOURS. 
          BUT I'M CONCERNED THAT THE BY CALL RESPONSE TIME IS STILL GOING TO BE 16 HOURS. 
          AND I'D ASK STAFF AGAIN TO BE CREATIVE AND THINK ABOUT THIS AS WELL. 
          WHAT RESOURCES OR OTHER DEPARTMENTS CAN WE LEVERAGE TO IMPROVE THAT RATE OF THAT RATE OR SUPPLEMENT THE RESPONSE EVEN FURTHER. 
          UM, REGARDING ON-CAMPUS, UH, ADOPTIONS ENHANCEMENTS, I'M GOING TO ASSUME THAT BY IN, I'M GONNA ASSUME THAT BY INCREASING THE STAFF THERE, WE'RE MAKING IT SO THAT BEHAVIOR ASSESSMENTS AND VET EXAMS CAN HAPPEN QUICKER, WHICH WILL MAKE MORE ANIMALS ADOPTABLE QUICKER, UM, THUS FREEING UP CAPACITY QUICKER. 
          OKAY. 
          UM, THERE'S ALSO GOING TO BE ADDITIONAL STAFF HIRE TO CONDUCT AN ANALYSIS AND IDENTIFY EFFICIENCIES. 
          AND I'M A LITTLE SKEPTICAL OF THIS STRATEGY. 
          UM, I WOULD PREFER, YOU KNOW, AS COUNCILMAN AL RETO WOULD SAY, WE HAVE THOSE, UH, I'D PREFER WE HAVE THOSE BOOTS ON THE GROUND, UM, AND HAVE AN INDEPENDENT 
          [03:30:01]
STUDY CONDUCTED, UH, INSTEAD REGARDING OPERATIONAL EFFICIENCIES AND MAYBE WE ONLY ADD ONE PERSON TO THIS TEAM, UH, TO MANAGE THE CONTRACTS. 
          THERE'S STILL A FEW THINGS I WANNA SEE, AND I'D EXPECT THIS YEAR THAT WE SEE AN ADDITIONAL FACILITY AND MAYBE EVEN A FEW ADDITIONAL FACILITIES WHERE SPAY NEUTER CAN HAPPEN AND INCREASED VISIBILITY OF A C S AND OUR PARTNERS CAN BE ACHIEVED. 
          AGAIN, THERE ARE, AND I Y'ALL WILL GET USED TO HEARING ME SAY THIS, THAT THERE ARE MANY PEOPLE UP HERE WHO REPRESENT SHARED SIDES OF TOWN. 
          UM, AND AS THE ONLY REPRESENTATIVE FOR THE EAST SIDE, I HAVE TO EXPRESS PLAINLY THAT WE HAVE NOTHING. 
          WE DO NOT HAVE AFFORDABLE VET CLINICS. 
          WE DON'T HAVE ACCESS TO SPAY AND NEUTER. 
          WE DON'T HAVE AFFORDABLE ACCESS TO OTHERWISE CARE FOR PETS. 
          AND WE REALLY SPARINGLY HAVE ANY KIND OF A C S PRESENCE. 
          AND SO THERE IS A NEED, AND I HOPE THAT MY COLLEAGUES CAN EMPATHIZE WITH THAT NEED AND SUPPORT US IN EFFORTS TO GAIN A FACILITY IN THE DISTRICT. 
          AND NAME US WHEN YOU DO IT. 
          UH, I STILL WANNA STRESS THAT EVERY BUDGET CYCLE I ASK FOR MORE SUPPORT FOR OUR RESCUE PARTNERS. 
          UM, AND I'D ASK IF THE IMPROVEMENTS THAT ARE BEING MADE, INCLUDING THE INCREASE OF THE RESCUE INCENTIVE, UM, IF THAT WAS ESTABLISHED IN PARTNERSHIP WITH THE RESCUE COMMUNITY, DID WE SAY, HEY, WHAT DO YOU WANT? AND THEN FIGURE OUT WHAT WE CAN DO. 
          OR DID WE SAY THIS IS A PROBLEM YOU'VE IDENTIFIED, WE THINK WE CAN DO THIS. 
          UM, WAS IT ESTABLISHED IN PARTNERSHIP AS QUICKLY AS POSSIBLE? ? YEAH, QUICK AS POSSIBLE. 
          . 
          WE DID ATTEND A RESCUE SUMMIT THAT THEY HELD AND WENT TO IT, AND THAT'S WHERE WE KIND OF GOT THAT INFORMATION, SIR. 
          OKAY. 
          THANK YOU. 
          UM, THE NEXT BIT IS GONNA BE FOR 3 1 1. 
          OH, WAIT, WAIT, WAIT. 
          UM, I WOULD LIKE US TO DO SOME, THIS IS A, A NEWER ONE. 
          I WOULD LIKE US TO DO SOME RESEARCH AND PLANNING, AND I HAVE A NEW GOAL AND I WANNA SEE IF WE CAN REACH IT THIS YEAR. 
          I WOULD LIKE THE CITY TO FACILITATE THE LARGEST SPAY NEUTER, UH, EVENT EVER. 
          AND AT A QUICK GLANCE, IT LOOKS LIKE THE RECORD IS 26 GROUPS THAT CAME TOGETHER AND SPAYED, NEUTERED AND VACCINATED 8,102 PETS AT NO COST. 
          THEIR OWNERS. 
          I WOULD LIKE TO SEE IF WE MIGHT MAKE A PLAN TO GET AN AMBITIOUS EVENT LIKE THAT. 
          UH, MADE IT POSSIBLE. 
          UM, THE NEXT ONE IS GONNA BE 3 1 1. 
          UM, ERIC, YOU'LL REMEMBER AT SOME POINT EARLIER THIS YEAR I SPOKE TO, AND I EXPRESSED ALL OF MY GRIEVANCES WITH 3 1 1, AND I TOLD YOU I WANTED 3 1 1 REPRESENTATION, UH, REPRESENTATION OUR COUNCIL OFFICES USING A SIMILAR MODEL TO OUR SENIOR EXECUTIVE SECRETARIES. 
          AND I WANNA BE VERY CLEAR THAT I STILL WANT A 3 1 1 CUSTOMER SERVICE REP IN THE DISTRICT OFFICE. 
          UM, SO IF EVERYONE WANTS ONE, WE'LL NEED SEVEN OR EIGHT MORE. 
          SOME MAY NOT HAVE THAT SAME MEET, THAT SAME NEED, BUT I WOULD LIKE TO PAINT A PICTURE FOR YOU. 
          UM, I CHECKED IN WITH MY TEAM FOLLOWING OUR LAST MEETING AND AGAIN THIS WEEK DURING OUR TEAM MEETING. 
          AND WE RECEIVED MANY CALLS, REFERRED OR TRANSFERRED FROM 3 1 1 ON AVERAGE, ANYWHERE FROM THREE TO 10 PER WEEK. 
          SO NOT THE, UH, NOT THE NUMBER THAT I RECEIVED LAST TIME. 
          UM, OUR TEAM HAD OVER 600 OPEN CONSTITUENT CASES AT THE BEGINNING OF THE SUMMER, AND WE COMMITTED THE MONTH OF JULY TO RESOLVE OUR CLOSED CASES IN ORDER TO BRING THE CASE, THE CASELOAD DOWN TO ABOUT 250 AMONGST MY ENTIRE TEAM. 
          AND SOME WILL BE READY TO CLOSE, HOPEFULLY AFTER THIS BUDGET IS FINALIZED. 
          BUT WE'LL GET OTHERS AS THAT, AS THOSE CLOSE. 
          AND THIS SHOWS HOW MUCH NEED OUR DISTRICT DEMONSTRATES AND ALSO THAT WE HAVE BUILT UP ENOUGH TRUST THAT FOLKS ARE CALLING AND REACHING OUT TO US AS, UH, FOR ASSISTANCE OVER AND OVER AGAIN. 
          AND JUST AS FAST AS WE CLOSE A CASE, WE GET TWO MORE ADDED TO THE QUEUE. 
          UM, AND I HAVE A FANTASTIC TEAM, AND IT'S NOT TAKING THEM LONG TO CLOSE CASES, BUT THE SHEER VOLUME IS FRUSTRATING AND DISCOURAGING. 
          AND IT ALSO COMES DOWN TO WHAT OUR CITY DEPARTMENTS ARE DOING. 
          SO NOT JUST 3 1 1, BUT THE OTHER DEPARTMENTS. 
          FOR EXAMPLE, IF A DEPARTMENT IS ONLY ABLE TO RESPOND TO 44% OF THEIR CALLS, MY TEAM IS GOING TO GET THE BULK OF THE REST BECAUSE THEY'RE GONNA BE LOOKING FOR ANSWERS AS TO WHY X ENTITY COULDN'T DO IT, AND WILL I BE ABLE TO GET THEM TO DO IT. 
          SO THAT'S A, THAT'S A DISTINCT PROBLEM WE HAVE THAT I THINK NEEDS TO BE RESOLVED. 
          UM, THE CURRENT 3 1 1 SYSTEM AS WELL IS FOR MANY OF MY CONSTITUENTS, NOT EFFECTIVE NOR EFFICIENT TO PROVIDE CALLERS AND CONSTITUENTS WITH THE INFORMATION AND THE UPDATE THAT THEY NEED ON THEIR CASES. 
          THIS IS GONNA BE A VENTING SESSION FOR A MINUTE, AND I RECOGNIZE SOME OF THIS IS BEING ADDRESSED, BUT WE'VE HEARD THIS TIME AND TIME AGAIN, AND IT FEELS LIKE THE ISSUES PERSIST. 
          UM, AND WHEN OUR OFFICES ARE THEN FORCED TO CONTACT THE APPROPRIATE DEPART DEPARTMENT, WE'RE VERY OFTEN ABLE TO FINALLY, UH, RECEIVE CONTEXT THAT CAN BE, UH, VALUABLE TO RESIDENTS AND IT SHOULD, BUT IT SHOULDN'T TAKE AN ADDITIONAL TOUCH FROM THE COUNCIL OFFICE IN ORDER FOR OUR CONSTITUENTS TO RECEIVE ANY SUPPORT, UH, OR HELPFUL, UH, UPDATE ON THEIR CONCERN. 
          AND AGAIN, I'M GLAD TO SEE THAT THAT'S BEEN ACKNOWLEDGED, BUT BECAUSE THE, THIS IS SOMETHING THAT'S BEEN MENTIONED FOR YEARS, I'M GOING TO REMAIN CAUTIOUSLY OPTIMISTIC AND SKEPTICAL. 
          UM, ANOTHER ISSUE THAT MY TEAM AND I HAVE IS THAT WE CAN'T SEE THE CASE NOTES IN THE 3 1 1 LAGGING SYSTEM FOR PUBLIC WORKS OR A C SS. 
          WE UNDERSTAND IT'S BECAUSE THESE DEPARTMENTS USE DIFFERENT SYSTEMS. AND SO I WOULD ASK, HOW MANY DIFFERENT SYSTEMS DO OUR CITY DEPARTMENTS UTILIZE TO MANAGE CASES REPORTED TO 3 1 1. 
          FOR INSTANCE, IF PUBLIC WORKS CLOSES A DUPLICATE CASE ON A DIFFERENT SYSTEM, THAT CASE ISN'T UPDATED WITH THE ORIGINAL CASE NUMBER TO ALLOW US TO FOLLOW UP WITH THE CONSTITUENT, NOR 
          [03:35:01]
DOES IT GIVE US DETAILS ON WHY THE CASE WAS CLOSED OR TRANSFERRED. 
          AND THESE ARE PROBLEMS THAT GOING IN THAT IN 2023 AND DEFINITELY GOING INTO 2024, WE SHOULD NOT HAVE, UM, LIKE THE NEXT ONE, I SAID, I UNDERSTAND THIS IS CHANGING, BUT I I'M GONNA ASK FOR A TIMELINE ON THIS. 
          WE HAVE A CONCERN WITH THE AUTOMATED NOTIFICATION RESIDENTS RECEIVE FROM, UH, THROUGH EMAIL FROM 3 1 1 WITH CASE UPDATES. 
          AND THE NOTES OFTEN DON'T PROVIDE ENOUGH CONTEXT, UH, OR INFORMATION FOR CALLERS TO UNDERSTAND HOW THEIR CALL WAS HANDLED. 
          AGAIN, I HEAR THAT THAT'S GOING TO CHANGE, BUT I, IN THE MEMO, I WOULD LIKE TO SEE A TIMELINE ON THAT AND HOW QUICKLY WE'LL SEE, UH, SEE THAT IMPROVEMENT. 
          LASTLY, FOR DART, UH, I GUESS JUST MY MAIN QUESTION IS WHAT WILL THE RESPONSE LOOK LIKE FOR REPEAT? AND THIS ONE YOU CAN ANSWER HERE. 
          UM, WHAT WILL THE RESPONSE LOOK LIKE FOR REPEAT CALLS OF THOSE EXPERIENCING MENTAL HEALTH ISSUES AND IMPOSSIBLE NEED OF MORE REGULAR HEALTHCARE CHECK-INS? SO COUNCILMAN, I THINK YOU'RE TALKING ABOUT THE GOOD NEIGHBOR PROGRAM. 
          OH, MY BAD. 
          YEAH, NO PROBLEM. 
          GOOD, GOOD NEIGHBOR AND DART, THAT WAS, THAT WAS THE SO NEIGHBOR FOR THE GOOD NEIGHBOR PROGRAM. 
          AS WE ARE REVIEWING THOSE CALLS AND IF THEY, WE IDENTIFY THAT THEY'RE MENTAL HEALTH RELATED, WE'RE SENDING M I H IMPACT OF SA COURT TO RESPOND TO THOSE CALLS TO BE ABLE TO CONNECT THOSE INDIVIDUALS TO SERVICES IF NEEDED. 
          OKAY. 
          THANK YOU. 
          I GUESS IF ANYBODY CAN ANSWER ANY OF THE OTHER QUESTIONS I LAID OUT OR EASE THE CONCERNS I'VE LAID OUT OR WOULD LIKE THAT OPPORTUNITY, I'LL YIELD MY TIME. 
          THANK YOU. 
          THANK YOU. 
          COUNCIL MEMBER MCKEE RODRIGUEZ, COUNCIL MEMBER COURAGE. 
          THANK YOU, MAYOR. 
          I GUESS SOME OF MY BIGGEST CONCERNS ARE ABOUT A C SS, SO, UH, LET ME ASK A FEW QUESTIONS. 
          I RECOGNIZE, I THINK ALL OF US DO THIS SERIOUS NATURE OF, UM, THE DANGEROUS DOG SITUATION, THE GROWING SITUATION I THINK WE'VE IDENTIFIED HERE IN SAN ANTONIO. 
          UH, BUT I THINK THAT A LOT OF THAT, UH, IS, IS DUE TO, UH, OWNERS NOT ACCEPTING THE RESPONSIBILITY FOR THEIR ANIMALS. 
          UM, AND I THINK THAT IT'S, IT'S PART OF OUR ROLE, UH, TO MAKE SURE THAT WE'RE EDUCATING THE PUBLIC AND, UM, YOU KNOW, THAT WE'RE PUTTING THE WORD OUT THERE. 
          SO LET ME ASK YOU, WITH THE INCREASE IN THE BUDGET THAT YOU'RE LOOKING AT FOR THIS NEXT YEAR, UH, HOW MUCH FUNDING IS GONNA BE DEDICATED FOR ADVERTISING THE SERVICES THAT WE HAVE AND EDUCATING THE PUBLIC ABOUT THEIR RESPONSIBILITIES FOR, YOU KNOW, HAVING ANIMALS? THE MARKETING, UH, THE MARKETING SIDE COUNCILMAN IS, UH, $59,000 FOR THIS YEAR. 
          IS THAT ALL $59,000? YES, SIR. 
          UH, BOY, I THINK THAT'S A BIG MISTAKE. 
          WE'RE ADDING MILLIONS, BUT WE'RE ONLY GONNA SPEND $59,000 TO EDUCATE THE PUBLIC OR ADVERTISE THE SERVICES THAT WE HAVE. 
          WE DO HAVE OUR, UH, UH, WE DO ADDITIONALLY HAVE OUR SOCIAL MEDIA TEAM FROM THE, THE EDUCATION TEAM THAT'S WORKING AS WELL. 
          UH, SO THAT'S, THAT'S FOR THE PAID MEDIA, UH, PAID MEDIA SIDE OF IT. 
          UH, AGAIN, WE DO HAVE OUR SOCIAL MEDIA SIDE OF IT. 
          WE ALSO HAVE OUR CASA TEAM THAT'S OUT IN THE FIELD, BUT YES, THAT, THAT WOULD BE FOR THE PAID MEDIA SIDE. 
          OKAY. 
          WELL, WHAT IS THE VALUE OF THE TIME OF THE, THE PEOPLE THAT YOU HAVE THAT ARE, ARE WORKING ON SOCIAL MEDIA OR OUT IN THE FIELD DOING EDUCATION? WHAT WOULD YOU SAY THE VALUE OF THAT TIME IS? I MEAN, WE HAVE A, A VERY SIGNIFICANT, DURING COVID, WE, WE WERE FORTUNATE THAT, YOU KNOW, WHEN WE HAD TO SHIFT FROM KIND OF BOOTS ON THE GROUND TO SOCIAL MEDIA, UH, WE DID, UH, DEVELOP A VERY SIGNIFICANT SOCIAL MEDIA FOLLOWING. 
          UH, SO, UH, IT DOES HAVE A VERY, VERY STRONG OUTREACH FROM THE SOCIAL MEDIA SIDE. 
          UH, THE BIGGEST PROBLEM WE FACE RIGHT NOW IS REACHING THOSE THAT DON'T HAVE, DON'T USE THAT DIGITAL ACCESS. 
          EXACTLY. 
          AND, YOU KNOW, I WOULD VENTURE TO GUESS THAT THE PEOPLE WHO FOLLOW YOU ON SOCIAL MEDIA ARE NOT HAVING THE PROBLEMS WITH THE ANIMALS. 
          MAYBE THEY SEE THE PROBLEMS WITH THE ANIMALS, BUT THEY'RE NOT THE OWNERS THAT AREN'T ACCEPTING THEIR RESPONSIBILITY. 
          HOW ARE WE EDUCATING THEM? AND I THINK WE REALLY NEED TO LOOK HARDER AS A COUNCIL, AS WE LOOK AT THIS BUDGET TO IDENTIFY MORE RESOURCES SO THAT PEOPLE BECOME BETTER EDUCATED, UNDERSTAND THEIR OPTIONS, THEIR RESPONSIBILITIES AS ANIMAL, UH, OWNERS. 
          WHAT ARE THE PENALTIES, UH, THAT PEOPLE RUN INTO FOR CONSISTENTLY NOT, UH, CARING FOR THEIR ANIMALS, WHETHER IT'S FOR ABUSE AND NEGLECT, OR WHETHER IT'S FOR THE ANIMALS CONSTANTLY RUNNING AWAY AND GETTING CAUGHT? YES, SIR. 
          SO, UH, AGAIN, IF WE GO INTO A CIVIL 
          [03:40:01]
CITATION, USUALLY WE DO THAT. 
          WE'RE, WE'RE TRY, UH, SEEKING TO GET COMPLIANCE FROM THE INDIVIDUAL. 
          THAT'S KIND OF THE EARLY ON FIRST STEPS OF IT. 
          UH, WE WOULD WRITE A CIVIL CITATION. 
          IT CAN GO UP TO $300. 
          UH, HOWEVER, IF THE INDIVIDUAL COMES INTO COMPLIANCE, THEY'VE, THEY GET THEIR RABIES VACCINATIONS, THEIR MICROCHIP, WHEN THEY APPEAR IN COURT, THE JUDGE CAN REDUCE THAT AS AS LOW AS $25 JUST COURT COSTS. 
          UH, THAT'S OBVIOUSLY THE MOST OPTIMAL SITUATION. 
          UM, IF, IF WE HAVE INDIVIDUALS, IT'S A LITTLE BIT MORE HEINOUS, UH, THEY'RE BEING DIFFICULT, NON-RESPONSIVE, THINGS LIKE THAT. 
          WE WOULD WRITE A CRIMINAL CITATION, IT'S A CLASS C MISDEMEANOR, UH, IT COULD GO UP TO $2,000. 
          UH, AND THEN OF COURSE WE'RE TALKING ABOUT ACTUAL CRUELTY AND THINGS LIKE THAT. 
          IT COULD GO UP TO, YOU KNOW, STATE JAIL FELONIES AND THINGS. 
          IN THE MOST SEVERE CASES. 
          HOW MANY REPEAT OFFENDERS DO YOU HAVE? UH, MANY SIR ANIMALS THAT YOU'VE PICKED UP? 2, 3, 4, 5 TIMES? SAME ANIMAL. 
          UH, WE, WE HAVE QUITE A FEW THAT WE'VE PICKED UP SEVERAL TIMES. 
          THE, THE ANIMAL SHOWS UP IN THE SYSTEM MULTIPLE TIMES. 
          YES, SIR. 
          MM-HMM. 
          , UH, I THINK THAT'S SOMETHING THAT WE NEED TO ADDRESS A LITTLE BIT MORE. 
          YOU'RE PROJECTING PICKING UP 35,000 ANIMALS NEXT YEAR, UH, B BASED, THAT 6,600 IS KIND OF BASED ON THIS YEAR'S ACTUALS. 
          SO WE'RE, WE'RE EXPECTING ABOUT 32,000, 33,000 REAL, SIR. 
          OKAY. 
          YOU KNOW, I, I'M SORRY TO HAVE ACQUAINTED THIS ACQUAINT OR, OR TO MAKE IT LOOK THIS WAY, BUT IF THERE WERE PARENTS OUT THERE THAT LET 35,000 KIDS RUN AROUND WHO MIGHT BE AGE 2, 3, 4, 5, 6, 7, 8 YEARS OLD, UNATTENDED AND UNCARED FOR, UH, THIS WHOLE CITY WOULD BE UP IN ARMS. THEY'D ALL BE, THE PARENTS WOULD BE IN JAIL. 
          YET WHEN PEOPLE TAKE ANIMALS AND RESPONSIBILITY FOR ANIMALS, BUT NEGLECT THEM OR ALLOW THEM TO ROAM THE STREETS, UH, UNSUPERVISED, UNMANAGED, AND CAUSING DANGER AND THREAT TO THE PUBLIC, WE, WE DON'T DO ENOUGH TO DISCOURAGE THAT KIND OF BEHAVIOR. 
          AND THE CITY IS SPENDING MILLIONS AND MILLIONS OF DOLLARS EVERY YEAR TO, TO RESOLVE THAT SITUATION. 
          I REALLY THINK WE NEED TO RE-LOOK AT HOW WE'RE EDUCATING AND HOLDING, UH, ANIMAL LOVERS ACCOUNTABLE. 
          I DON'T KNOW IF THEY'RE REALLY ANIMAL LOVERS, IF THEY'RE NOT TAKING CARE OF THEIR ANIMALS. 
          SO I GUESS YOU CAN SENSE MY FRUSTRATION WHEN I SEE THESE MILLIONS OF DOLLARS. 
          HOW MUCH MORE ARE WE ADDING TO YOUR BUDGET THIS YEAR? UH, THREE. 
          IT'S ABOUT $3.5 MILLION, SIR. 
          OKAY. 
          AND, UM, LET ME ASK THE CITY MANAGER, WHERE DOES THAT $3.5 MILLION COME FROM THAT WE'RE ADDING INTO THEIR BUDGET THIS YEAR? IT COMES OUT OF OUR GENERAL FUND. 
          SO IT COMES OUT OF THE INCREASE IN REVENUE THAT IS GONNA GO INTO OUR GENERAL FUND THIS YEAR. 
          YES, SIR. 
          AND THE GENERAL FUND, UH, FOR THOSE, UM, THE COUNCIL KNOWS THIS PAYS FOR OUR BASIC SERVICES LIKE INFRASTRUCTURE AND PARKS AND PUBLIC SAFETY. 
          WELL, I'M GONNA BE ASKING, UH, STAFF TO LOOK MORE AT, AT FINDING MORE MONEY FOR BETTER EDUCATION PROGRAMMING, UH, FOR A C S. 
          YES. 
          JUST WANTED TO, MY NAME'S JUSTINA TATE, BUDGET DIRECTOR. 
          THE TOTAL INCREASE IN THE ANIMAL CARE SERVICES BUDGET COMPARED TO 2023 ADOPTED BUDGET IS ABOUT 5.6 MILLION, FIVE POINT. 
          SO THAT INCLUDES THE IMPROVEMENTS PLUS CIVILIAN COMPENSATION. 
          OKAY. 
          THANK YOU. 
          UH, ALRIGHT. 
          THANKS A LOT. 
          UH, LET ME TALK ABOUT 3 1 1 AND I REALLY APPRECIATE THE KIND OF RESPONSE I'VE GOTTEN, I'VE GOTTEN FROM YOU, UH, AND LETTING ME KNOW WHAT'S GOING ON AND MY PART OF THE DISTRICT WITH 3 1 1 CALLS AND THINGS OF THAT NATURE. 
          UM, I GUESS I JUST WANNA REITERATE IN MY OWN WAY OF THINKING, WHAT IS GOING TO BE THE ADDITIONAL FUNDING FOR YOUR DEPARTMENT THIS NEXT YEAR? SO THE THREE TEAM MEMBERS ARE THE QUALITY ASSURANCE TEAM THAT WILL BE, UH, WORKING TO LOOK AT THOSE, UM, SORT OF REPEAT ISSUES, LOOK AT THOSE CONCERNS WHERE A RESIDENT IS NOT SATISFIED WITH THE WORK THAT WE DID OR THAT WE DIDN'T DO. 
          AND WE'LL BE WORKING DIRECTLY WITH RESIDENTS AS WELL AS OUR DEPARTMENTS TO FIGURE OUT, WELL, WHY DIDN'T WE DO THAT AND HOW DO WE ADDRESS THIS? LIKE, FIGURE OUT SOME WAY TO, TO GET THAT POSITIVE OUTCOME FOR THE RESIDENT. 
          OKAY. 
          UM, AND SO HOW MUCH DO YOU EXPECT THAT TO BE ADDITIONAL FUNDING? UM, THE, THOSE THREE POSITIONS, UH, IN THE BUDGET ARE A HUNDRED AND FOR THE, FOR THIS COMING, UH, FISCAL YEAR, HELP ME JUST, DO YOU KNOW, WHERE'S THAT NUMBER? UH, THE TOTAL COST OF THOSE THREE POSITIONS? ABOUT ONE FIFTY, A HUNDRED FIFTY $8,000. 
          BUT THAT'S ALL THE ADDITIONAL FUNDING THAT'S GOING INTO 3 1 1 THIS YEAR. 
          THAT IS THE IMPROVEMENTS. 
          SO THEY ALSO HAVE, UH, CIVILIAN COMPENSATION AS WELL, THAT IS INCLUDED. 
          OH YEAH. 
          OKAY. 
          OKAY. 
          UM, AND I PRESUME THOSE TWO ARE GENERAL FUND DOLLARS THAT ARE GONNA BE GOING INTO 
          [03:45:01]
THAT? YES, SIR. 
          OKAY. 
          UH, WHAT IS THE, THE TIMEFRAME FOR YOU TO IMPLEMENT BRINGING ON THESE NEW PEOPLE AND GETTING THEM, UH, OUT EFFECTIVELY, UH, RESOLVING THOSE PROBLEMS? UM, I WOULD EXPECT THAT WE HAVE THOSE, UH, POSITIONS, UH, FILLED EARLY IN THE JANUARY FEBRUARY TIMEFRAME AND BRINGING THEM UP TO SPEED. 
          I, I DON'T EXPECT THAT TO BE TERRIBLY LONG. 
          UM, SO THAT THEY CAN BE EFFECTIVE. 
          AGAIN, WE HANDLE ESCALATIONS RIGHT NOW THROUGH OUR REGULAR ESCALATION PROCESS. 
          OFTENTIMES PEOPLE ARE CALLING US BACK BECAUSE THE ISSUE DIDN'T GET RESOLVED. 
          AND SO WE HAVE THAT CURRENT PROCESS WITHIN OUR CURRENT 3 1 1 SYSTEM TO DO THAT. 
          BUT THIS IS A LITTLE BIT MORE A TOUCH POINT WITH THAT RESIDENT. 
          RIGHT. 
          SO WOULD YOU SAY WITHIN SIX MONTHS, THOSE THREE SHOULD ALL BE ON THE JOB TAKING CARE OF? YES. 
          MM-HMM. 
          . 
          OKAY. 
          THANK YOU. 
          UH, AND I'M GONNA ASK SIMILAR QUESTIONS ABOUT, UH, THE GOOD NEIGHBOR, UH, PROGRAM AND DART. 
          UM, WHAT ARE THE ADDITIONAL COSTS TO BRING THOSE PROGRAMS UP TO, UH, THE OPERATION EXPECTANCY WE HAVE? YES, COUNCILMAN? SO THE PROPOSED BUDGET INCLUDES $332,000 FOR THE FOUR POSITIONS FOR FISCAL YEAR 24 FUNDED OUT OF OUR GENERAL FUND. 
          AND WE, UM, ANTICIPATE TO BRING THOSE POSITIONS WITHIN TWO TO THREE MONTHS AFTER THE BUDGET IS ADOPTED. 
          OKAY. 
          UM, ARE THERE GONNA BE ANY CHANGES IN THE DESIGN OF THE PROGRAM SINCE IT WAS OR ORIGINALLY CONCEIVED? AND, AND WHAT ARE THOSE GONNA BE? AT THIS POINT, WE DON'T HAVE ANY CHANGES. 
          WE DO ANTICIPATE AS WE IMPLEMENT THE PROGRAM THAT WE'LL HAVE SOME ADJUSTMENTS. 
          AND I GUESS TO BE MORE SPECIFIC, ONE THING THAT WE, WE WANT TO DO THAT WE HAVEN'T DONE YET, IS THE INCLUSION OF THE NEIGHBORHOODS THAT WE ARE SERVICING, AS WELL AS INVOLVING SOME OF OUR NONPROFIT AND OTHER PARTNERS AS WE COME UP WITH SOLUTIONS. 
          WAS THAT 10 MINUTES? TIME FLIES WHEN YOU'RE HAVING FUN. 
          COUNCILMAN? SO, UH, MAYOR, MAYOR, ONE OTHER THING, JUST THAT IN RESPONSE TO COUNCILMAN KURT'S, UM, QUESTION, UM, WE TALKED ABOUT THIS EARLIER IN THE, UH, BEGINNING OF THE SUMMER WHEN WE TALKED ABOUT GOOD NEIGHBOR PROGRAM. 
          UM, ONE THING THAT WE DON'T KNOW YET, AND IT'S NOT NECESSARILY A BUDGET RELATED ITEM, BUT AS THE WORK IS CONTINUING THE, AS MARIA PRESENTED, WE'RE REALLY RELYING UPON ALL THE EXISTING ENFORCEMENT TOOLS WE HAVE. 
          UM, AS WE UPDATE, UH, PUBLIC SAFETY AND THE COUNCIL LATER ON THE YEAR, UM, WE MIGHT NEED AN ORDINANCE, UH, CHANGE AND, UH, THAT'LL BE SOMETHING WE'LL BRING BACK TO THE COUNCIL. 
          BUT THAT'S ONE PIECE THAT WE'RE UNCLEAR. 
          I, I THINK OUR, OUR PREFERENCE IS TO UTILIZE ALL THE ENFORCEMENT TOOLS WE HAVE, WHETHER THEY'RE CODE OR, OR ANIMAL RELATED OR POLICE RELATED. 
          UM, BUT, BUT, UH, WE MAY NEED SOME ADJUSTMENTS AND WE'LL KEEP YOU UPDATED ON THAT. 
          THANK YOU. 
          COUNCIL MEMBER COURAGE. 
          COUNCIL MEMBER CORE MARIA, I'LL JUST START WITH YOU FOR GOOD NEIGHBOR. 
          SO FIRST OF ALL, I THINK THIS IS A GREAT PROGRAM THAT WE'RE ENHANCING. 
          CAN YOU JUST TELL ME A LITTLE BIT ABOUT, YOU KNOW, BEING A DATA ANALYSIS NERD, WHY WE NEED THREE ADDITIONAL DATA ANA ANALYSTS TO DO THIS WORK OF COMPILING THE DATA? YEAH. 
          SO ONE OF THE THINGS THAT WE, UM, NEED TO DO A BETTER JOB COUNCILWOMAN, IS ANALYZING THE DATA AND THE OUTCOMES OF THOSE CALLS THAT WE'RE ADDRESSING. 
          TODAY. 
          WE HAVE SOME DATA ANALYST POSITIONS ACROSS THE CITY, BUT WE HAVEN'T FOCUSED ON DOING A DATA ANALYSIS CITYWIDE. 
          THE SYSTEMS THAT WE HAVE ARE NOT THE SAME 3 1, 1 9, 1 1 FIRE POLICE, NON-EMERGENCY. 
          WE NEED TO HAVE A TOOL OR A PLATFORM THAT CAN ANALYZE ALL THE DATA. 
          AND WE ARE MAKING IMPROVEMENTS AS WE GO ON HOW WE REPORT SPECIFIC THINGS ON EACH OF THOSE, UM, DIFFERENT SYSTEMS FOR US TO BE ABLE TO SORT AND FILTER AND, AND BRING RECOMMENDATIONS. 
          SO, UH, IT'S A LOT OF WORK. 
          UH, THREE, UH, OVER 3 MILLION CALLS A YEAR. 
          UH, THE TEAMS THAT WE HAVE RIGHT NOW ARE NOT SUFFICIENT TO DO THAT. 
          GOT IT. 
          UM, SO ALSO CAN WE GET A LITTLE INFORMATIONAL FLYER TO PASS OUT ABOUT THE GOOD NEIGHBOR PROGRAM SO FOLKS KIND OF KNOW WHAT'S HAPPENING ABOUT IT? SURE. 
          UM, AND THEN HOW CAN OUR STAFF ACTUALLY HELP TO MONITOR THE AREAS OR THE, UM, PLACES WHERE YOU SEE CONCERN AS WELL? RIGHT. 
          SO OUR GOAL IS TO HAVE PERIODIC UPDATES TO THE PUBLIC SAFETY COMMITTEE AND, AND YOU'RE PART OF THAT COMMITTEE TO DO OUR PROGRESS, BUT WE'LL BE HAPPY TO VISIT WITH INDIVIDUAL DISTRICTS IN A MORE FREQUENT BASIS. 
          AND HOW MANY PROPERTIES ARE Y'ALL PLANNING TO BRING INTO COMPLIANCE THIS YEAR? SO RIGHT NOW WE'RE ACTIVELY WORKING ON 100, UH, POSITIONS ARE, I'M, I'M SORRY, NOT POSITIONS ADDRESSES. 
          UH, WE HAVE A TOTAL OF 707 THAT QUALIFIED. 
          OUR GOAL IS TO REDUCE THAT TO A MORE MANAGEABLE NUMBER. 
          I DON'T THINK WE WILL EVER GET IT TO ZERO. 
          WE DON'T HAVE A GOAL SPECIFIC TODAY, BUT THE 
          [03:50:01]
GOAL WE HAVE IS TO GET THOSE 100 INTO A MUCH MORE MANAGEABLE NUMBER THAN WHAT WE'RE SEEING. 
          GOT IT. 
          AND THAT, AS A RESULT, WILL ALLOW US TO MORE EFFECTIVELY AND EFFICIENTLY USE FIRST RESPONDERS RESOURCES, POLICE RESPONSE TO EVERY SINGLE CALL THEY GET. 
          SO AS YOU CAN IMAGINE, GOING TO ONE ADDRESS 500 TIMES IN THREE MONTHS IS NOT THE BEST USE OF THEIR TIME. 
          YEAH. 
          AND ARE VACANT PROPERTIES BEING INCLUDED? YES. 
          OKAY. 
          ALRIGHT. 
          THANK YOU MARIA. 
          MM-HMM. 
          . 
          ALRIGHT. 
          A C S GENERAL WILL GO TO YOU AND YOU ARE, UH, YOU CAN, YOU'RE THE HOT TOPIC TODAY. 
          WE ALL ARE REALLY PASSIONATE ABOUT A C S 'CAUSE I THINK YES, MA'AM. 
          AND I KNOW COUNCIL MEMBER GATO STEPPED OUT, BUT BEING CHASED BY DOGS, YOU REALLY FEEL THE URGENCY THAT OUR COMMUNITY FEELS. 
          SO I KNOW WE WERE ON THE CAMPAIGN TRAIL A LOT TOGETHER AND EXPERIENCE THAT, SO THAT'S WHY I KNOW AT LEAST ALL OF US, AND I'M SURE EVERYONE HAS AT SOME POINT. 
          BUT, OKAY. 
          SO QUESTIONS FOR YOU SPECIFICALLY. 
          UM, ONE OF THE THINGS THAT WE TALKED ABOUT LAST NIGHT MM-HMM. 
          AT OUR BUDGET TOWN HALL, THANK YOU FOR BEING THERE, WAS THE MOBILE SPAY AND NEUTER VAN. 
          AND SO THE BENEFIT, I FEEL LIKE THE COMMUNITY REALLY BELIEVES IN THIS IS THAT IT, IT TAKES IT TO THE COMMUNITY. 
          YOU DON'T HAVE TO WORRY ABOUT TRANSPORTATION. 
          AND I KNOW YOU, WE DID TALK ABOUT YOU OFFERING TRANSPORTATION TO FOLKS, UM, DESIGNATED IN ONE NEIGHBORHOOD, ONE COMMUNITY A DAY PER MONTH OR WHATEVER, BUT, UM, AND I'M NOT SURE IF YOU GOT A CHANCE TO TALK TO THAT ONE CONSTITUENT AFTER, BUT IS THERE A WAY THAT WE COULD INCREASE THE NUMBER OF SPAY AND NEUTER WE WERE DOING IN THE VAN ON A DAILY BASIS TO MAKE THAT A MORE FEASIBLE SOLUTION? AT LEAST FROM THE PERSPECTIVE OF, OF THE HISTORY THAT A C S HAD? UH, WITH THE PREVIOUS SPAY NEUTER VAN, UH, THE MAJOR DOWNFALLS FROM THE PREVIOUS SPAY NEUTER VAN WERE, THEY JUST COULDN'T GET PAST ABOUT 15 SURGERIES A DAY IN, IN THAT CONFINED SPACE. 
          UH, ANOTHER KEY ASPECT OF IT WAS IT WAS A MAINTENANCE HOG. 
          UH, IT WAS, IT WAS VERY EXPENSIVE, UH, FOR INITIAL PURCHASE AS WELL AS, AS JUST THE MAINTENANCE OF IT. 
          UH, AND IT GOT TO A POINT THAT IT, IT WAS BROKEN DOWN SO MUCH THAT IT WAS NEVER BEING USED. 
          UM, FROM A, FROM A CONTRACTING STANDPOINT, I DON'T THINK THAT MOBILE SPAY NEUT IS OUT OF THE QUESTION IF WE CAN FIND A VENDOR THAT THAT PROVIDES IT. 
          UM, BUT I THINK FROM A, FROM A PERSPECTIVE OF A C S ACTUALLY DOING IT, IT DOESN'T MAKE, IT DOESN'T MAKE AS MUCH SENSE AS, UH, UH, AGAIN, GETTING A, A BRICK AND MORTAR FACILITY THAT WE COULD CONTRACT OUT. 
          AND THAT'S INTERESTING. 
          SO IF WE WERE ABLE TO GO FIND THAT PERSON THAT, UH, COMPANY IN LIDO, THAT WOULD BE AN OPTION. 
          AND I DO HAVE THEIR INFORMATION, MA'AM. 
          OKAY. 
          OKAY. 
          AWESOME. 
          UM, ALRIGHT. 
          SO THERE'S TWO LOW COST VACCINE CLINICS SCHEDULED IN DECEMBER FOR, UM, ONE IN BELLEVUE AND ONE IN LOS ANGELES HEIGHTS, WHICH ARE TWO OF OUR LOWER INCOME AREAS. 
          BUT WE ALSO HAVE A REAL BIG NEED IN FIVE POINTS. 
          'CAUSE THE STRAY, THE STRAY POPULATION IS EVEN GREATER THERE. 
          SO HOW DO WE WORK WITH YOUR TEAM TO ACTUALLY LIKE, CHANGE WHERE THOSE CLINICS ARE GOING TO BE? I, I, I THINK THE BIGGEST CHALLENGE IS GOING TO BE, UH, JUST ENOUGH LEAD TIME. 
          UH, WE CAN ABSOLUTELY MOVE WHERE A CLINIC, UH, WOULD BE. 
          UH, THE BIGGEST PIECE OF THAT IS GOING TO BE, UH, WE'VE, WE'VE HAD TO WORK VERY EXTENSIVELY WITH PARKS TO MAKE SURE THEY DON'T HAVE SOMETHING PREVIOUSLY PLANNED THERE. 
          AND THEY HAVE AVAILABILITY TO, TO BE ABLE TO BE RECEPTIVE TO US MOVING IN THERE. 
          I THINK IF WE HAVE ENOUGH LEAD TIME, UH, WE CAN WORK WITH THE, THE DISTRICTS TO, TO MAYBE MOVE ONE FROM, YOU KNOW, WHICH WHICHEVER LOCATION TO WHICHEVER ONE THAT MAY BE MORE DESIRABLE. 
          OKAY. 
          UH, THANK YOU. 
          YES, MA'AM. 
          AND SO ANOTHER ONE OF THE, UM, THINGS WE'VE HEARD FROM THE COMMUNITY IS ACTUALLY THAT, UM, TO FILE A, UH, PRIORITY LEVEL FOR DANGEROUS REPORT. 
          THE, THE REPORT IS KIND OF COMPLICATED, LIKE TO, TO FILE ONLINE AND SOME OF OUR COMMUNITY MEMBERS DON'T HAVE ACCESS. 
          HAVE WE UPDATED THE PROCESS FOR HOW YOU FILE A, A REPORT FOR THE DANGEROUS DOG? SO IT HAS TO BE A NOTARIZED AFFIDAVIT. 
          UH, AND, AND WE'VE, WE'VE DONE IT, WE'VE REDONE IT IN BOTH ENGLISH AND SPANISH SO THAT, UH, THOSE ARE SIDE BY SIDE. 
          SO IT'S ONE DOCUMENT THAT HAS BOTH ENGLISH AND SPANISH ON IT. 
          UM, WHY DOES IT HAVE TO BE A NOTARIZED AFFIDAVIT? UH, IT'S A, IT'S A FORMAL LEGAL DOCUMENT. 
          UH, AND, AND BECAUSE OF THAT, IT ACTUALLY HAS TO SAY AGAIN, SIR, STATE IS A STATE LAW, STATE REQUIRED, RIGHT? YES. 
          IT IS A STATE REQUIREMENT TO HAVE THAT NOTARIZED. 
          OKAY. 
          AND JUST MAKES IT DIFFICULT FOR, YOU KNOW, COMMUNITY MEMBERS THAT AREN'T ABLE TO ACCESS THAT TYPE OF PROCESS. 
          SO MAYBE THAT'S ANOTHER ONE WE CAN TAKE TO REP TO OUR STATE. 
          AND WE DO ALSO OFFER FREE NOTARY, UH, YOU KNOW, CLEARLY IT HAS TO BE DELIVERED TO A C S. 
          UM, WE DO HAVE THAT NOTARY AVAILABLE AT, AT A C S. 
          OKAY. 
          SO THEY, BUT THEY HAVE TO GET THERE TO BE ABLE TO DO IT, RIGHT? YEAH. 
          AND WE HAVE, WHEN WE HAVE FOLKS THAT DON'T HAVE TRANSPORTATION, ALSO, MY DANGEROUS DOG INVESTIGATORS ARE NOTARIES AS WELL. 
          OKAY. 
          SO FREQUENTLY THEY CAN GO OUT AND ACTUALLY, WHILE THEY'RE DOING THE INTERVIEW WITH THE INDIVIDUAL, GET THE NOTARY OUT THERE. 
          OKAY. 
          I KNOW WE WERE CC'D ON THE EMAIL THREAD, THAT WAS A COUPLE WEEKS AGO WITH THE YES. 
          THE CHALLENGE, MA'AM. 
          SO THAT'S WHERE THIS ONE'S COMING FROM. 
          ALSO, WE JUST GOT A NEW TEAM MEMBER FROM EIGHT, UH, WHO WAS LEAVING ANIMAL DEFENSE LEAGUE. 
          AND SO ONE OF THE THINGS THAT THEY WERE ASKING FROM US WAS MORE STAFF MEANS MORE EUTHANIZED PETS. 
          SO HOW DO YOU, HOW ARE YOU GONNA BE WORKING WITH PARTNERS TO ENSURE THAT WE'RE ALSO INCREASING THE LIVE RELEASE RATE? 
          [03:55:01]
YEAH, THAT'S WHERE, THAT'S WHERE WE'VE REALLY, YOU KNOW, AT LEAST THE INITIALLY, UH, AGAIN, INCREASING THAT STIPEND FOR THE INDIVIDUALS THAT ARE PULLING FROM US, UH, THAT'S A BIG HELP FROM THEM. 
          GETTING MORE OFFICERS IN THE FIELD MEANS I CAN GIVE THEM MORE TIME ON EACH CALL. 
          SO OUR RETURN TO OWNER RATES, WE'RE, WE'RE ANTICIPATING THAT THOSE NUMBERS ARE GONNA GROW FAIRLY SIGNIFICANTLY. 
          AND, UH, AND THEN IT'S JUST GOING TO, UH, FROM THERE, IT'S GONNA BE WORKING, UH, WITH OUR CLINIC TEAM TO BUILD THAT FOSTER TEAM THAT WILL ENABLE US TO DO THOSE TRANSPORTS UP TO THE NORTH. 
          OKAY. 
          SO THE, THE THOUGHT THERE IS AS WE'RE WORKING, YOU KNOW, WE HAVE TO EUTHANIZE WHOEVER WE DO, WE ALSO WANNA MAKE SURE WE'RE STILL FOCUSING ON LIVE, LIVE RELEASE TO YOU AND NOT LOSING OUR ATTENTION FROM THAT. 
          YES, MA'AM. 
          AT THE END OF THE DAY, MY, MY GOAL, THE IN-STATE, UH, VIA OUR STRATEGIC PLAN IS TO ELIMINATE, UH, EUTHANASIA FOR SPACE, ANY HEALTHY OR ADOPTABLE ANIMAL. 
          AND, AND IT, BUT IT WILL TAKE SOME TIME TO GET THERE, JUST LIKE IT'S GONNA TAKE US SOME TIME TO RAMP UP THAT ENFORCEMENT. 
          YEAH. 
          AND CAN ANY OF THE FUNDS THAT WE'VE, UH, SET ASIDE, CAN WE, UM, LIKE GIVE A BENEFIT TO PARTNERS THAT PULL A PERCENTAGE OF ANIMALS THAT ARE RESCUING THEM? SO, YOU KNOW, IF WE HAVE AN ORGANIZATION THAT'S DOING 40% OF A C S PETS AND LIKE, CAN WE, YOU KNOW, UM, GIVE THEM A GREATER BENEFIT BECAUSE THEY'RE FULLY, SO SOME OF THEM ARE STRUCTURED, IT DEPENDS ON HOW THE CONTRACTS ARE STRUCTURED. 
          SOME OF THEM ARE ACTUALLY LEASES, UH, SOME ARE BUILDINGS, THINGS LIKE THAT. 
          UH, AND SOME ARE JUST TO PULL, UH, PAID FOR BY, YOU KNOW, BY ANIMAL. 
          UH, BUT FREQUENTLY WHAT WE WILL DO, IF WE'VE ALLOCATED A CERTAIN AMOUNT OF MONEY TO A PARTICULAR RESCUE AND THEY'RE OVERPERFORMING, WE'LL ACTUALLY PULL MONEY FROM AN UNDERPERFORMING RESCUE TO, TO SUPPLEMENT THEM. 
          OKAY, GREAT. 
          BUT COUNSEL, COUNCILMAN YOU, ARE YOU TALKING ABOUT LIKE A PREMIUM? YEAH. 
          OKAY. 
          WELL, UM, WE CAN, THAT'S SOMETHING WE CAN LOOK AT AS WE STRUCTURE THAT. 
          UM, IF THEY'RE ABOVE THE GOAL, UM, THAT'S SOMETHING WE CAN LOOK AT, JUST AN INCENTIVE BASED PROGRAM TO, UM, KEEP THAT. 
          OKAY. 
          AND THEN THE LAST THING, UM, HOW QUICKLY ARE OUR A C S FIELD STAFF, THE NEW FIELD STAFF GOING TO BE ABLE TO START? SO THE BEAUTY OF IT, BECAUSE COUNCIL DID APPROVE US, UH, THOSE 15 CADET POSITIONS TO GET THEM INTO TRAINING, THOSE INDIVIDUALS ARE ALREADY IN TRAINING. 
          SO BY THE TIME WE  THE COUNCILMAN'S, LIKE YES, , UH, BY THE TIME THE BUDGET GETS APPROVED IN OCTOBER 1ST HAPPENS, WE'RE ANTICIPATING THOSE INDIVIDUALS BEING CERTIFIED IN THE FIELD READY TO ROCK AND ROLL BY ABOUT MID-NOVEMBER. 
          OKAY. 
          AWESOME. 
          AND THEN THE LAST THING, THE FIRST 15. 
          OKAY. 
          SO IN NOVEMBER, A COUPLE MONTHS. 
          ALL RIGHT. 
          LAST THING IS, WHAT ARE WE, WHAT ARE WE DOING IN THIS YEAR'S BUDGET TO BE ABLE TO INCREASE MORE PARTICIPATION AND MORE ENGAGEMENT WITH THE COMMUNITY? ASIDE FROM THE MARKETING THAT YOU KIND OF MENTIONED? UH, ONE OF, ONE OF THE THINGS THAT WE'RE DOING IS, YOU KNOW, WE'VE GOT THESE VACCINATION CLINICS AND PRE PANDEMIC, WE HAD VACCINATION EVENTS AT, UH, A C S EVERY WEEK OR EVERY, EVERY TWO WEEKS. 
          UM, THOSE WENT AWAY BECAUSE OF THE PANDEMIC. 
          HOWEVER, NOW WE ARE WORKING WITH, UH, UH, ONE OF OUR PARTNERS WHO IS ACTUALLY DOING EVENTS AGAIN ON A C S. 
          SO AGAIN, THE BIG THING IS ATTRACTING FOLKS BACK TO A C S LETTING 'EM KNOW THAT WE ARE A RESOURCE AND WE CAN PROVIDE SERVICES AND THINGS LIKE THAT. 
          AND SO THAT'S ONE OF THE KEY THINGS THAT WE'RE DOING TO TRY TO INCREASE THAT TRAFFIC BACK ONTO THE CAMPUS. 
          YEAH, I THINK COUNCIL MEMBER COURAGE ALSO MENTIONED, WE JUST GOTTA GET THE WORD OUT MORE TO BE ABLE TO INCREASE THE SERVICES. 
          A LOT OF BOOTS ON THE GROUND STUFF. 
          YEAH. 
          AND COUNCILMAN CASTILLO MENTIONED AN OLD FIRE STATION. 
          WE MAY HAVE ONE IN DISTRICT ONE SOON. 
          SO , I'M WILLING TO LOOK AT ANY, ANY OF THE BUILDINGS THAT YOU GUYS HAVE AND WE CAN, YOU KNOW, LOOK AND, AND GIVE YOU AN ESTIMATE. 
          I THINK IT WAS, WAS IT COUNCILMAN MEMBER? UH, MCKEE RODRIGUEZ HAD ASKED FOR A COST ESTIMATE? YEAH, WE CAN LOOK AT MANY OF THOSE. 
          WE'RE ALL GONNA FIGHT FOR THIS . 
          THANK YOU COUNCIL MEMBER. 
          THANK YOU. 
          COUNCIL MEMBER, CORE MAYOR, CAN I JUST ADD ONE THING TO, TO THE COUNCILMAN'S QUESTION ABOUT THE AFFIDAVIT. 
          UM, WE DID TAKE THAT ISSUE TO OUR REPS AND REPRESENTATIVE COMPOST, AND SENATOR MENENDEZ, UH, PASSED A BILL THROUGH BOTH CHAMBERS THAT THE GOVERNOR VETOED THIS SUMMER. 
          SO JUST WANTED TO CLOSE IT. 
          GO. 
          THANK YOU, JEFF. 
          UM, COUNCIL MEMBER ROCHE GARCIA. 
          THANK YOU, MAYOR. 
          UM, I'LL CONTINUE. 
          AND ACTUALLY IF YOU WANNA JUST STAY UP THERE, I HAVE SOME MORE A C S QUESTIONS, BUT I DO, UM, I, I AGREE WITH, UH, COUNCILMAN KERR AND I, I, I LOVE HER IDEA FOR THE MOBILE UNIT. 
          I WAS HOPING THAT, THAT WE COULD LOOK INTO THAT A LITTLE BIT MORE. 
          AND THEN ALSO FOR THE INCENTIVES, I THINK THAT'S A, A GREAT, UM, WAY TO INCENTIVIZE. 
          RIGHT? AND SO IF THEY GET A, A PIECE OF THE PIE, UM, IS THERE ANY WAY THAT WE COULD DO A VOUCHER PROGRAM PERHAPS WITH, UM, MAYBE LOCAL VETS? OR HAVE WE EVER DONE A VOUCHER PROGRAM? AND HOW DID IT WORK IF WE, SO WE HAVE REACHED OUT TO A LOT OF LOCAL VETS TO TRY TO SEE IF WE CAN EXPAND OUR CAPACITY THROUGH, YOU KNOW, CAN YOU GIVE US FIVE, 10 SURGERIES? WE HAVEN'T HAD A WHOLE LOT OF, UH, OF POSITIVE RESPONSE BACK THAT FOR FOLKS THAT ARE INVOLVED. 
          UH, BUT THERE ARE A COUPLE OF THE LARGER CHAINS RIGHT NOW THAT WE'RE IN ACTIVE TALKS WITH ABOUT TRYING TO GET, YOU KNOW, THERE, THERE ARE MULTIPLE LOCATIONS ON, ON BOARD WITH US. 
          OKAY. 
          I I, I THINK THAT IF, IF WE CAN CONTINUE PRESSING ON THAT, THAT MIGHT BE HELPFUL. 
          AND THEN, SO HOW MANY OFFICERS, AND I THINK, UM, I CAN'T REMEMBER WHICH ONE OF MY COLLEAGUES ASKED US, BUT, UM, SO HOW MANY MORE OFFICERS WOULD 
          [04:00:01]
WE NEED TO ADDRESS A HUNDRED PERCENT OF THE CALLS THAT COME IN? WE'VE DONE SOME INITIAL ANALYSIS AND IT WOULD BE, YOU KNOW, IN THE BALLPARK OF 20. 
          OKAY. 
          GOT IT. 
          UM, SO, SO THANK YOU. 
          AND ARE WE LOOKING TO, UM, I GUESS, FILL THAT GAP OVER THE NEXT FIVE YEARS? HAVE YOU CONSIDERED HOW YOU INCREASE UP AND AS OUR CITY CONTINUES TO GROW, ET CETERA? YES. 
          SO AT LEAST THE INITIAL PLAN, WE'VE GOT THE THREE YEAR, UH, PHASED PLAN, PHASED APPROACH TO GET TO A HUNDRED PERCENT. 
          UH, THAT'S GONNA ENTAIL AGAIN, YOU KNOW, THE OFFICER COMPLIMENT THIS YEAR. 
          AND THEN WE WOULD HAVE, UH, SIMILAR COMPLIMENTS FOR THE NEXT COUPLE OF YEARS TO GET US TO THAT. 
          OKAY. 
          TO THAT A HUNDRED PERCENT POINT. 
          AND THAT INCLUDES LIKE, UH, ALL OF THE GROWTH, LIKE FOR INSTANCE, THAT'S HAPPENING ON THE SOUTH SIDE OF TOWN, ET CETERA. 
          SO RIGHT NOW IT DOES NOT ACCOUNT FOR GROWTH. 
          OKAY. 
          WE'RE LOOKING AT THE ROUGHLY, UH, 95,000 CALLS THAT WE, THAT WE RECEIVED THIS YEAR, OR 80,000 IN A TYPICAL YEAR, RATHER. 
          OKAY. 
          AND COUNCILMAN, I JUST WANNA MENTION THAT AS PART OF THEIR TWO YEAR BUDGET, WE HAVE INCLUDED THE COST OF THE ADDITIONAL EIGHT, UH, ANIMAL CARE OFFICERS IN THE FISCAL YEAR 2025 PLAN. 
          AWESOME. 
          SO WHAT, 20? NO, THERE A TOTAL OF, UH, SEVEN ADDITIONAL POSITIONS IN 2025. 
          GOT IT. 
          OKAY. 
          THANK YOU. 
          UM, AND I THINK THAT'S IT FOR NOW ON ANIMAL CARE SERVICES. 
          THANK YOU. 
          I, I APPRECIATE THE, THE, THE EFFORTS. 
          AND THEN PAULA, I KNOW I HAD LET YOU OFF THE HOOK, BUT, UM, I, I HAVE SOME ANOTHER QUESTION. 
          SO, UM, MY, MY TEAM BROUGHT UP TO ME THAT OUR CALLS FOR 3 1 1 HAVE MAINTAINED, UM, THE, THE SAME LEVEL. 
          AND SO I'M WONDERING, UM, DO YOU, WHAT DO YOU THINK THAT, WHY OR WHAT DO YOU ATTRIBUTE THAT TO? I'M, I, I'M NOT EXACTLY SURE. 
          OKAY. 
          I WILL DEFINITELY TAKE A LOOK AT, UM, YOU MEAN YOU'RE TALKING ABOUT, UH, DISTRICT FOUR IN COMPARISON TO THE REST OF THE DISTRICTS? YES. 
          YEAH, I'M NOT EXACTLY SURE. 
          OKAY. 
          BUT WE CAN DEFINITELY TAKE A LOOK AT THE DATA AND SEE WHERE THE UPS AND DOWNS OR WHERE THE OTHER DISTRICTS HAVE COME UP AND WHERE YOU HAVEN'T. 
          YEAH. 
          UM, AND SO I DON'T KNOW IF THERE'S ANYTHING, OR MAYBE IT IS DUE TO GROWTH. 
          RIGHT? AND SO, UM, SO, AND I COMPLETELY UNDERSTAND THAT, BUT I, I JUST WANTED TO KNOW A LITTLE BIT MORE. 
          OKAY. 
          AND THEN WHEN RESIDENTS SUBMIT THAT 3 1 1 CASE, AND THEY EVENTUALLY GET AN EMAIL THAT SAYS THAT THE CASE IS CLOSED. 
          RIGHT. 
          AND I KNOW THIS IS ONE OF ERIC WALSH'S, UM, PET PEEVES. 
          UM, BUT IT, AND THANK YOU FOR ADDING THE NOTES, THAT'S GONNA BE IMPORTANT. 
          UM, BUT SO WHAT HAPPENS, SO WHEN YOU, WHEN YOU RECEIVE A REQUEST AND YOUR 3 1 1, AND THIS LITERALLY HAPPENED JUST A WHILE AGO, RIGHT? SO THE RESIDENT THAT I MENTIONED EARLIER, UH, SENT IN THE REQUEST TO 3 1 1, AND THEN THEY RECEIVED AN EMAIL AND THEY SAID, OH, YEAH, BUT WE'RE NOT GONNA GO OUT THERE RIGHT NOW. 
          BUT THIS IS DOCUMENTED FOR INFORMATIONAL PURPOSES. 
          AND SO OF COURSE MY RESIDENT WAS REALLY UPSET AND SENT ANOTHER EMAIL. 
          RIGHT. 
          AND JUST LETTING US KNOW. 
          UM, BUT, SO AT WHAT TIME DO YOU ALL GET A RED FLAG? LIKE IF THESE DOGS WERE TO BECOME AGGRESSIVE, LIKE, TELL ME A LITTLE BIT MORE, LIKE, WHEN, WHEN DOES THAT HAPPEN AT HOW MANY PHONE CALLS OR HOW MANY NEIGHBORS HAVE TO CALL BEFORE WE DO SEND SOMEONE OUT THERE? I THINK THAT'S DEFINITELY PART OF THE CHALLENGE RIGHT NOW, COUNCILWOMAN IS, IS PROACTIVELY LOOKING AT THE DATA TO, TO RAISE THAT RED FLAG. 
          RIGHT? UM, AND REALLY WHEN YOU THINK ABOUT THE SERVICE REQUESTS, I MEAN, THE DEPARTMENT DETERMINES HOW THEY'RE GONNA WORK THE REQUEST. 
          OKAY. 
          RIGHT. 
          WHAT DOES IT MEAN? AND PROBABLY ON THAT ONE CALL, IT WAS, IT'S A STRAY DOG, WE DON'T KNOW WHO IT BELONGS TO MM-HMM. 
          , AND, YOU KNOW, UNFORTUNATELY THAT'S A PROCESS, RIGHT? MM-HMM. 
          . 
          UM, BUT I THINK THAT THAT'S WHERE THIS TEAM, ALONG WITH THE DATA PERSON IS GONNA HELP US BE MORE PROACTIVE TO IDENTIFY AND RAISE THAT RED FLAG A LITTLE BIT EARLIER. 
          SURE. 
          UM, AND SO THE, AND THE REASON I'M I'M ASKING IS LIKE, SO THIS WAS A PACK OF SEVEN DOGS, RIGHT? AND SO, I MEAN, ONE STRAY DOG OKAY. 
          WALK AWAY FROM IT, UM, UNLESS IT'S AGGRESSIVE AND CALL, BUT, UM, BUT I'M JUST WONDERING LIKE AT WHAT POINT DOES YOUR DO YOUR, ARE YOUR PEOPLE TRAINED TO SAY, HEY, A C S THIS MIGHT BE AN ISSUE? AND I THINK THAT'S REALLY, YOU KNOW, IF THE RESIDENT IS LETTING US KNOW, OBVIOUSLY THE MULTIPLE CALLS LETTING US KNOW THAT I'VE BEEN CALLING ABOUT THESE DOGS. 
          RIGHT. 
          GO AHEAD. 
          SINCE IT'S YOUR DOG DOGS, SORRY. 
          IT'S THE TAG TEAM. 
          RIGHT? AND, AND, AND WE UNDERSTAND THAT THERE ARE ARE FOLKS THAT, THAT FEAR AN ANIMAL JUST FROM THAT, YOU KNOW, JUST FROM THE PERSPECTIVE OF, OF, HEY, IT'S LARGE AND IT COULD HURT ME. 
          MM-HMM. 
          UM, THE KEY THINGS THAT WE'RE REALLY LOOKING AT IS IT, IS IT UNPROVOKED LOOKING? YOU KNOW, UH, MOVING TOWARDS GROWLING, BARKING, YOU KNOW, LOOKING FOR SOME OF THOSE PROVOCATION SIGNS, THE SONG, THE, THE DOG JUST KIND WALKING DOWN THE STREET, UH, MINDING ITS OWN BUSINESS. 
          MM-HMM. 
          , WE DON'T REALLY CONSIDER THAT THE AGGRESSIVE. 
          GOT IT. 
          OKAY. 
          THANK YOU. 
          THANK YOU, MAYOR. 
          THANK YOU. 
          COUNCIL MEMBER ROCHE GARCIA, COUNCIL MEMBER ALTO. 
          THANK YOU, MAYOR. 
          ACTUALLY, PIGGYBACKING OFF OF COUNCILWOMAN ROCHA GARCIA'S COMMENTS, WHAT IS THE DIFFERENCE FOR THE SERVICE LEVEL WHEN IT COMES TO A STRAY DOG VERSUS AN AGGRESSIVE DOG WHEN THEY'RE CALLING 3 1 1? HEY, I SEE A STRAY, VERSUS, HEY, I SEE AN AGGRESSIVE DOG. 
          SO THE, THE STRAY ANIMALS, UM, 
          [04:05:02]
THE, UH, DISPATCHERS, UH, THEY BASICALLY, THEY U WE UTILIZE THAT INTER, INTER INFORMATION FOR DATA PURPOSES. 
          MM-HMM. 
          . 
          AND THE REASON FOR THAT IS WE HAVE A, UH, WE HAVE A HEAT MAP. 
          THAT HEAT MAP BASICALLY SHOWS US WHERE CALLS FOR SERVICE HAPPENED. 
          AND SO WHAT WE DO IS, UH, BECAUSE THERE'S, THERE'S A HIGH VOLUME OF THOSE MM-HMM. 
          , USUALLY THEY'RE MIGRATORY, THEY'RE NOT IMMEDIATELY SHOWING ANY AGGRESSION OR ANYTHING LIKE THAT MM-HMM. 
          . 
          SO WE CLOSE THOSE OUT FOR DATA PURPOSES, LOOK AT WHERE THOSE HOTSPOTS ARE, AND WE SEND OUR, UH, UH, SEND OUR, OUR SWEEPS TEAMS THROUGH THERE TO HANDLE THOSE. 
          BUT, AND, BUT, AND WOULD IT LOOK DIFFERENT FOR AN AGGRESSIVE DOG? YES. 
          FOR AN AGGRESSIVE ANIMAL, IT'S GOING TO STAY OPEN. 
          IT'S NOT GOING TO BE CLOSED FOR DATA PURPOSES. 
          OKAY. 
          UH, WE STILL WILL USE THAT DATA OF WHERE WE'RE SEEING THOSE AGGRESSIVE CALLS, UH, FOR OUR, YOU KNOW, UH, OUR, OUR BITES TEAMS, OUR INVESTIGATORS AND FOLKS LIKE THAT TO GO THROUGH AND KIND OF, YOU KNOW, FIND WHERE THOSE HOTSPOTS ARE. 
          IF WE HAVEN'T BEEN ABLE TO REMO FIND THE DOG, UH, WE KNOW THAT, YOU KNOW, WE'VE GOT THESE HOTSPOTS WHERE WE CAN GO INTO WITH THE SWEEPS TEAM AND TRY TO FIND, TRY TO FIND THOSE HANDLE, FIND THAT, YEAH. 
          BECAUSE THAT IS A FRUSTRATING, BUT THOSE DO GET INDIVIDUAL, UH, OFFICERS OUT TO THEM. 
          OKAY. 
          YEAH. 
          'CAUSE THAT IS A FRUSTRATING EXPERIENCE. 
          I KNOW I'VE EXPERIENCED IT FIRSTHAND WHERE I HAVE CALLED 3 1 1, LIKE, HEY THERE, YOU KNOW, THERE WAS AT ONE POINT ON THE CAMPAIGN TRAIL, THERE WAS LIKE 10 LOOSE DOGS AT WOODLAWN LAKE, YOU KNOW, AND THEY WERE IN PACKS. 
          SO WHEN I CALLED 3 1 1, THEY SAID, OH, WE'LL BE OUT IN ONE TO THREE BUSINESS DAYS. 
          AND I WAS LIKE, THAT'S NOT REALLY HELPFUL. 
          'CAUSE THOSE DOGS ARE GONNA BE ONE TO TWO MILES DOWN THE ROAD CAUSING TROUBLE, YOU KNOW? SO THAT, THAT'S WHY I WAS WONDERING ABOUT THE SERVICE LEVEL AND HOW WE CLOSE THAT OUT. 
          SO FOR STRAY DOGS, Y'ALL ARE KIND OF USING IT FOR DATA INFORMATION YEAH. 
          COLLECTION AND AGGRESSIVE DOGS. 
          Y'ALL ARE FOR THE AGGRESSIVES? WE ARE SENDING THE OFFICER. 
          OKAY. 
          UM, AND, YOU KNOW, COUNCILWOMAN CORE, I HEARD YOU 'CAUSE YES. 
          BEING CHASED BY A DOG WHILE BLOCK WALKING IS NO JOKE. 
          SO I, I DO WANT YOU TO KNOW THAT I'M SO HAPPY WITH THE PROPOSED, UH, A C S BUDGET INCREASE. 
          I DO ALSO AGREE WITH COUNCILMAN, UH, MKE RODRIGUEZ, THAT MAYBE IT'S NOT ENOUGH, YOU KNOW, BECAUSE WE'RE, WE'RE SO BACKLOGGED. 
          SO, UM, BUT YOU KNOW, I THINK THAT, AGAIN, FOR ME, IF WE FOCUS ON BOOTS ON THE GROUND AND BEING PROACTIVE WITH SPAY AND NEUTERING, THEN HOPEFULLY WE'LL, WE'LL START GETTING AHEAD OF THE PROBLEM. 
          YES, SIR. 
          I DID HAVE A FEW 3 1 1 QUESTIONS THAT I DIDN'T GET TO ASK THE FIRST TIME. 
          THANKS SO MUCH, SHANNON, AND WE'RE LOOKING FORWARD TO OUR BUDGET TOWN HALL WITH YOU TONIGHT. 
          UM, FOR THE 3 1 1, I STILL WANTED TO CONTINUE ADVOCATING FOR A DATA SI SCIENTIST TO ANALYZE INFORMATION. 
          I KNOW THAT RIGHT NOW IT'S A VERY MANUAL PROCESS WHERE WE HAVE TO GET WITH YOU TO GET, UH, COUNCIL SPECIFIC INFORMATION. 
          SO IF I FEEL, IF WE HAVE A DATA SCIENTIST POSITION, IT ALLOWS ALL OF US TO BE MORE PROACTIVE. 
          AND IT WILL ALLOW YOU ALL TO BE PROACTIVE IN SEEING WHERE WE SHOULD DEPLOY OUR RESOURCES. 
          THE GREAT, THE GREAT THING COUNCILWOMAN IS PART OF THE GOOD NEIGHBOR PROGRAM. 
          AGAIN, WE, WE RECOGNIZE THAT NEED MM-HMM. 
          FOR THAT TYPE OF INDIVIDUAL. 
          RIGHT. 
          AND ONE OF THOSE TEAM MEMBERS WILL BE ASSIGNED TO 3 1 1. 
          OKAY. 
          PERFECT. 
          TO MINE THAT DATA, PUT IT IN A WAY WHERE WE CAN ACCESS IT, QUITE FRANKLY, PUT IT IN A WAY WHERE YOU CAN ACCESS IT MM-HMM. 
           SO THAT YOU CAN GET MORE REAL TIME DATA. 
          YES. 
          NOT ONLY ABOUT JUST CALL VOLUME, WHICH IS I CAN GIVE YOU THAT ALL DAY LONG SURE. 
          BUT MORE IMPORTANTLY ABOUT OUTCOMES. 
          OKAY, GREAT. 
          NO, THAT, THAT'LL BE HELPFUL. 
          MM-HMM. 
          , UM, YEAH, WE DON'T WANT TO BUG YOU. 
          AND, AND I KNOW OUR OFFICE REALLY WANTS THAT INFORMATION REAL, REAL TIME. 
          SO THANK YOU FOR YOUR HELP WITH THAT. 
          ON THE, UM, I V R, SO I, I THINK I HEARD YOU SAY THAT IF YOU SAY VIRTUAL OR YOU SAY AGENT, THEN IT'LL GO TO AN AGENT. 
          YOU CAN SAY HUMAN, YOU CAN SAY, YOU KNOW, YOU'RE STUPID. 
          YEAH. 
          YOU CAN SAY, I MEAN, REALLY YOU CAN SAY ANYTHING UHHUH THAT WILL, THAT WILL DENOTE YEAH. 
          CONCERN AND IT'S GONNA TELL YOU, PLEASE HOLD FOR THE NEXT AVAILABLE AGENT. 
          OKAY. 
          BUT, BUT LIKE, BUT IF YOU DON'T PUSH ZERO, NO, YOU DON'T PRESS NUMBERS. 
          IT'S, IT'S WANTS TO HEAR FROM YOU. 
          OKAY. 
          IT'S, IT'S LISTENING FOR THE COMMAND. 
          YEAH. 
          AND THAT'S AN INTER THAT'S INTERESTING THAT Y'ALL DID THAT. 
          AND BY THE WAY, LIKE MY, ONE OF MY FIRST JOBS WAS AN I V R ANALYST, SO IT'S KIND OF CRAZY. 
          BUT, UM, YOU KNOW, I WILL SAY I, I CALLED 3 1 1 THE OTHER DAY AND I INTERACTED WITH I V R AND I DO THINK THAT PEOPLE'S TENDENCY IS TO PUSH ZERO. 
          LIKE, YOU GET FRUSTRATED, YOU WANNA PUSH ZERO. 
          SO I DID THAT BECAUSE THERE WAS AN AGGRESSIVE DOG AT WOODLAWN LAKE, YOU KNOW, AND, UM, IT WASN'T DIRECTING ME TO ANYTHING. 
          I WAS LIKE, I DON'T, DIDN'T RECOGNIZE THE COMMAND. 
          YEAH. 
          IT WASN'T RECOGNIZING IT. 
          SO I WOULD JUST ADD THAT IT WAS MAYBE WE, UH, FOR US TO THINK ABOUT, BECAUSE I, AND I, I WOULD THINK ESPECIALLY OLDER GENERATIONS AS THEY'RE GETTING, YOU KNOW, AS THEY'VE INTERACTED WITH IVRS WHEN CALLING TELECOM COMPANIES OR WHATEVER THEY'RE USED TO PUSHING ZERO. 
          UM, SO THAT MIGHT BE HELPFUL. 
          MM-HMM. 
          , SORRY. 
          MM-HMM. 
          . 
          UM, ALSO TOO, UM, NEVERMIND THE REST WE CAN FOLLOW UP ON. 
          THANKS. 
          THANK YOU. 
          COUNCIL MEMBER. 
          ALTE. 
          GATO. 
          WE MIGHT WANT TO THINK ABOUT WHAT THE RESPONSE IS IF SOMEBODY ACTUALLY DOES SAY YOU'RE STUPID, UH, . 
          YEAH. 
          MIGHT 
          [04:10:01]
NOT GO TO A ESCALATED TO A DIFFERENT DEPARTMENT OR SOMETHING LIKE THAT. 
          UM, COUNCIL MEMBER VIRON. 
          THANK YOU. 
          UM, SO THE TWO QUESTIONS, UH, BEFORE I CALL ANYBODY UP, FLEET AND PR COMMUNICATE PR AND COMMUNICATIONS AS WE GO THROUGH AND THE DIFFERENT DEPARTMENTS, UM, ERIC AND MARIA. 
          AND, UM, WE, I, I'D LIKE TO GET GAUGE THAT BECAUSE I HAVE AN OPINION ON BOTH OF THOSE ISSUES FOR EVERY DEPARTMENT. 
          UM, SO , SO PR COMMUNICATIONS, WE CAN, YOU, AND YOU KNOW THIS, SHANNON, WE CAN HELP YOU AND PAULA, WE CAN HELP YOU PUSH OUT WHATEVER MESSAGES YOU HAVE ON OUR SOCIAL MEDIA ON OUR NEWSLETTER, AND WE CAN GEAR IT TOWARDS OUR, UM, RESIDENTS. 
          WHICH BRINGS ME BACK TO THE ISSUE OF THE DESIGNATIONS OF DANGEROUS DOG VERSUS AGGRESSIVE DOG VERSUS A STRAY. 
          UM, I THINK AS WE MOVE FORWARD, BECAUSE WE MAY NEED TO LOOK AT OTHER DESIGNATIONS, 'CAUSE WE, I HAVE SOME DOGS THAT JUST, THEY, THEY KIND OF BARK UNTIL PEOPLE GET OFF THE SIDEWALK. 
          'CAUSE THEY THINK THE SIDEWALK'S THEIRS. 
          SO THEY BARK UNTIL THEY GET OFF THE SIDEWALK AND THEN THEY LEAVE THEM ALONE. 
          SO I'M LIKE, WOULD THAT, WE TELL PEOPLE THAT WOULD BE AN AGGRESSIVE DOG OR A MENACING DOG OR WHATEVER. 
          AND THEN YOU, YOU JUST HAVE SOME OF THOSE DOGS THAT ONLY ONLY BARK AT WOMEN OR ONLY BARK AT OTHER DOGS, OR THERE'S JUST A LOT OUT THERE. 
          AND THEN OF COURSE WE HAVE THE PACK LEADER DOGS THAT WE CAN IDENTIFY. 
          UM, SO MAYBE WE NEED ANOTHER DOG DESIGNATION. 
          AND THE QUESTION I HAVE, CAN WE BEGIN A DANGEROUS DOG INVESTIGATION WITHOUT AN AFFIDAVIT OR DO WE NEED THE AFFIDAVIT SO THE INVESTIGATION CAN START, UH, WITHOUT AN AFFIDAVIT. 
          BUT IN, IN ORDER FOR US TO FINALIZE THAT AND GET THAT ANIMAL, UH, DESIGNATED, DESIGNATED AS A DANGEROUS DOG, WE HAVE TO HAVE THAT AFFIDAVIT BY STATE LAW. 
          AND IS IT POSSIBLE IF THERE IS A DANGEROUS DOG, WE HAVE THE INVESTIGATION, WE'RE NOT GETTING, UM, COULD, COULD A COUNSEL PERSON OR AN OFFICER OR, OR, UM, UH, AN A C S OFFICER GIVE THAT AFFIDAVIT? OR DOES IT HAVE TO BE ANOTHER RESIDENT? SO YEAH, IF, UH, THE, THE REQUIREMENTS OF THAT AFFIDAVIT IS IF THE COUNCIL MEMBER OR THE A C S OFFICER OR WHATEVER WAS THERE AT THE TIME OF THE INCIDENT WAS A, WAS A FIRST FIRST PARTY WITNESS AT THAT POINT. 
          ANYBODY CAN PROVIDE THAT, THAT AFFIDAVIT. 
          OKAY. 
          AND WE'VE PROVIDED SOME OF THOSE, BUT USUALLY OUR OFFICERS ARE THERE AFTER THE FACT. 
          YEAH. 
          AND, AND SOMETIMES THEY MIGHT BE REPORTING ONE INCIDENT, BUT, UM, I KNOW ONE OF MY NEIGHBORS IS THEY HAVE A DOG IN THE NEIGHBORHOOD THAT KILLED THEIR PET AND THEN IS NOW KILLING OTHER, OTHER PETS AND ANIMALS AND BRINGING THAT TO THEM. 
          SO I'M WONDERING IF, IF SHE DOES NOT WITNESS IT, IF SHE ONLY WITNESSED THE INITIAL ONE, BUT SHE KNOWS IT, IT'S BRINGING THE CARCASSES TO HER YARD, UM, IS IS IT POSSIBLE FOR HER TO, UH, EVEN IF SHE WITNESSED THE FIRST ONE, IF IT'S THE SAME ANIMAL, MA'AM, WE CAN STILL MOVE FORWARD WITH THE INVESTIGATION ON IT. 
          YEAH, I THINK WE NEED TO BE, UH, AS WE DO OUR PR AND COMMUNICATIONS, WHEN WE TALK ABOUT DANGEROUS DOGS, CLARIFY PROGRESSIVE DOGS. 
          YEAH. 
          STRAYS, UM, YOU KNOW, MENACING DOGS. 
          UH, I THINK, I THINK WE JUST NEED TO BE KIND OF GIVE THEM THE, ESPECIALLY IN MY DISTRICT. 
          'CAUSE THEY'RE, THEY'RE, THEY MAY CALL THEM ALL AGGRESSIVE WHEN SOME OF THEM ARE DANGEROUS. 
          YES, MA'AM. 
          SO I WANNA WORK ON THAT. 
          UM, ON THE DESIGNATIONS, LOCAL VETS. 
          YEAH. 
          UH, I, AND I DO WANT TO TALK MORE ABOUT IF THE, UM, SPAY AND NEUTER ISN'T NECESSARILY, UH, WHAT, WHAT THEY WANT TO DO. 
          MAYBE WE CAN TALK TO THEM ABOUT HELPING WITH OTHER ISSUES ALONG THE PROCESS AND AFFORDABILITY. 
          AND OF COURSE, I'M TALKING ABOUT IF A DOG GETS SICK AND THEY HAVE TO YES, PUT THEM DOWN. 
          IF THE LOCAL VET CAN, CAN MAYBE HELP IN THAT PROCESS AND WE CAN LOOK AT DOING REDUCED COSTS OR DOING A VARIED COST FOR PEOPLE WHO ADOPT, UH, FROM UH, A C S OR ONE OF OUR, OUR REGISTERED RESCUES. 
          I THINK THAT'S, THAT'S SOMETHING THAT THEY MIGHT BE WILLING TO START PARTICIPATING WITH US IN. 
          AND, AND THAT ACTUALLY IS SOMETHING, MA'AM, THAT WE ARE WORKING ON RIGHT NOW, GETTING, NOT ONLY FOR THE EUTHANASIA, BUT FOR SOME OF THE MORE COMMON ILLNESSES, MAN, THINGS LIKE THAT SO THAT WE CAN PROVIDE THAT KIND OF SUBSIDIZED, UH, ABILITY. 
          AND RIGHT NOW WE'RE GETTING THAT COSTLESS TOGETHER, UH, TO FARM OUT TO SOME OF OUR LOCAL VETS WHO'VE EXPRESSED SOME INTEREST IN THAT. 
          YEAH. 
          I WANNA, AND I WANNA GO OUT TO ALL THE 
          [04:15:01]
VETS, BUT I, I THINK SPECIFICALLY, UH, IN DISTRICT THREE, MY, MY VETERINARIAN IN PARTICULAR, THEY DO A REALLY GOOD JOB, BUT I THINK THEY'RE DOWN TO ONE VET ALSO. 
          SO IT'S REALLY, AND AND THEY'RE ALWAYS BUSY. 
          I FEEL LIKE THEY'RE ALWAYS BUSY. 
          SO I WANNA MAKE SURE WE CAN YES, MA'AM. 
          MOVE THEM IN. 
          YES, MA, THANK YOU. 
          I'LL, AND I'LL TOUCH BASE WITH YOU ON THEIR INFO. 
          OKAY. 
          THANK YOU. 
          THANK YOU, MA'AM. 
          THANK YOU. 
          COUNCIL MEMBER GRO, COUNCIL MEMBER WHITE. 
          YEAH, SO I, I WANTED TO FIRST ECHO, UH, MARINA'S THOUGHTS ON, YOU KNOW, SPENDING THE MONEY WITH, WITH BOOTS ON THE GROUND. 
          I MEAN, I, I THINK, I THINK ALL TOO OFTEN WE, WE WE, WE SPEND MONEY ON THINGS THAT DON'T DIRECTLY ATTACK OUR PROBLEM. 
          UM, AND SO ON THE A C S ISSUE, I WAS LOOKING AT, I GUESS WHAT'S PROPOSED IN THE BUDGET HERE. 
          AND I'LL, AND I'LL JUST READ IT VERBATIM. 
          ADDING FUNDING FOR ONE POSITION TO ASSIST IN THE DEVELOPING AND DEVELOPING POTENTIAL TRANSPORT AGREEMENTS AND ATTRACTING, DEVELOPING AND RETAINING QUALITY EMPLOYEES BY CREATING A SUPPORTIVE ENVIRONMENT WITH AN EMPHASIS ON HEALTHY WORK LIFE BALANCE, AND PERSONAL HEALTH WITH THE GOAL OF INCREASING THE OVERALL EMPLOYEE SATISFACTION RATE, A HUNDRED THOUSAND DOLLARS. 
          I WISH JOHN WAS STILL SITTING HERE. 
          UM, HE ASKED, WELL, WE'RE ONLY SPENDING $59,000 ON EDUCATION. 
          WHY CAN'T WE SPEND MORE MONEY? WELL, I MEAN, I DON'T KNOW. 
          THAT'S A HUNDRED THOUSAND DOLLARS RIGHT THERE TO ME THAT PERHAPS COULD BE PUT INTO THE EDUCATIONAL EFFORT OR MORE BOOTS ON THE GROUND. 
          SO, UM, I'M GONNA AGREE WITH EVERYBODY UP HERE THAT WE REALLY NEED TO TAKE A HARD LOOK AT THIS THING, THIS BUDGET, WHERE WE'RE SPENDING THE DOLLARS, UM, AND FIGURE OUT IF WE'RE ACTUALLY SPENDING THEM, UH, IN A WAY THAT'LL HAVE THE MOST IMPACT ON, ON EXACTLY WHAT OUR, OUR ISSUES ARE. 
          THANK YOU. 
          THANK YOU. 
          COUNCIL MEMBER, WHITE COUNCIL MEMBER COURT. 
          I JUST HAD A COUPLE OF QUESTIONS ON 3 1 1 'CAUSE I DIDN'T GET TO THAT LAST TIME. 
          UM, SO THANK YOU. 
          I THINK THE APP HAS BEEN REALLY GREAT FOR THE COMMUNITY. 
          HOW ARE WE CREATING INCREASED AWARENESS ABOUT BEING ABLE TO USE THE APP MOSTLY THROUGH SOCIAL MEDIA? UM, BUT UM, AGAIN, OUR BUDGET DOESN'T NECESSARILY HAVE, UH, TARGETED FUNDING, UM, FOR MARKETING, BUT WE, WE DO LEVERAGE AND MOSTLY IT'S SOCIAL MEDIA PROMOTING THAT SOCIAL MEDIA APPLICATION. 
          DO WE HAVE ANYTHING AT THE CITY, ERIC, THAT WE'RE USING TO PROMOTE 3 1 1? UM, BESIDES ON THE WEB, UM, I DO WORK WITH OUR COMMUNICATIONS AND ENGAGEMENT OFFICE. 
          IN FACT, WE WERE TALKING, UH, EARLIER THIS SUMMER ABOUT, YOU KNOW, TOWARD THE END OF THE FISCAL YEAR WE HAVE SOME FUNDING THAT WE COULD PROBABLY DO SOME ADDITIONAL MARKETING. 
          YEAH. 
          I DUNNO IF SOMEONE'S COMING UP WHILE THEY'RE COMING UP. 
          YES. 
          UM, ALSO, I KNOW THE LAST SLIDE WE TALKED ABOUT EXCELLENT COMMUNI UH, CUSTOMER SERVICE. 
          SO THANK YOU FOR THAT. 
          HOW ARE WE MEASURING THAT? HAVE WE EVER CONSIDERED USING SOMETHING LIKE AN N P S? WE, UM, WE ARE IN THE PROCESS OF ESTABLISHING, UH, AN AFTER CALL SURVEY. 
          UM, SO THAT THOSE, UH, INDIVIDUALS, WE, THAT'S SOMETHING THAT WE DON'T HAVE RIGHT NOW. 
          THE WAY THAT WE MEASURE CUSTOMER SERVICE IS THROUGH AN ACTUAL SURVEY THAT WE GET THROUGH EMAILS, BUT THAT PRESUMES THAT SOMEONE LEFT THEIR EMAIL. 
          UM, AND SO WE WILL BE AS, AS PART OF OUR I V R PROJECT, ONE OF THE, ONE OF THE COMPONENTS IS TO ADD THAT AFTER CALL SURVEY SO THAT WE CAN MEASURE THE CUSTOMER SERVICE OF THE 3 1 1 AGENT AND HOW THAT CALL WAS HANDLED. 
          I, I'D LOVE TO ADVOCATE FOR THE NP USING THE N P S SCORE. 
          FOR THOSE OF US THAT HAVE USED IT, IT'S SUPER EASY. 
          YOU GET A SCORE YOU CAN RAKE FROM ONE TO 10. 
          WOULD YOU RECOMMEND TO ANOTHER RESIDENT TO USE 3 1 1? THEY GIVE YOU A SCORE, YOU CAN GIVE CONTENT CONTEXT AND A LOT OF FOLKS IN OUR COMMUNITY ALREADY USE IT. 
          SO, UM, IF THERE'S ANY WAY WE COULD INCORPORATE THAT, I THINK IT WOULD BE A FAST GREAT MEASURE BECAUSE THEN WE CAN USE DATA TO REALLY MOVE DECISIONS FORWARD. 
          UM, SO LIKE TO ADVOCATE FOR THAT. 
          AND COUNCILWOMAN, IF I MAY, I JUST WANTED TO ADD A COUPLE OF POINTS ABOUT HOW WE PROMOTE 3 1 1 AND THE APP. 
          LAURA MAY'S, ASSISTANT DIRECTOR FOR COMMUNICATIONS AND ENGAGEMENT. 
          UH, WE ALSO PROMOTE IT THROUGH OUR NEXTDOOR PLATFORM. 
          OKAY. 
          IT'S A REALLY GREAT PLACE FOR US TO GET ENGAGEMENT. 
          AS YOU KNOW, MANY OF YOUR RESIDENTS ARE VERY ACTIVE ON IT. 
          UM, IT'S ALSO PROMOTED THROUGH OUR CSA TEXT PROGRAM. 
          UH, WE SHARE THAT AS WAYS TO SIGN UP FOR THOSE TEXT ALERTS. 
          YOU CAN GET 'EM STRAIGHT TO YOUR PHONE, BUT WE PROMOTE THREE ONE ONE THAT WAY AS WELL AS THROUGH OUR ON HOLD MESSAGES. 
          SO IF YOU'RE CALLING ANY OTHER CITY LINE, YOU'LL GET A MESSAGE TOO ABOUT SERVICES AND THAT ARE AVAILABLE TO YOU LIKE 3 1 1. 
          OKAY. 
          AWESOME. 
          MM-HMM. 
          . 
          UM, AND THEN JUST THE LAST QUESTION THAT I WAS GOING TO ASK WAS, UM, IN TERMS OF WHAT YOU'RE ABLE TO REPORT, CAN YOU REPORT LIKE NOISE COMPLAINTS AND ILLEGAL DUMPING AND THINGS LIKE THAT THROUGH 3 1 1? SO NOISE COMPLAINTS GET HANDLED BY THE, UH, POLICE DEPARTMENT. 
          SO CALLING NON-EMERGENCY PD IS WHERE IF WE GET A CALL AND SOMEONE WANTS TO REPORT A NOISE COMPLAINT, WE'RE GONNA SEND, WE'RE GONNA TRANSFER THAT CALL OVER TO NON-EMERGENCY PD, ALL KINDS OF ILLEGAL DUMPING, OVERGROWN YARD TRASH, UM, 
          [04:20:01]
YOU KNOW, ALL KINDS OF DEBRIS, DRAINAGE, CHANNEL DEBRIS, YOU KNOW, AS I MENTIONED, HOMELESS ENCAMPMENTS, YOU KNOW, ALL OF THOSE CALLS COME TO 3 1 1 AND WE GENERATE A SERVICE REQUEST SO THAT WE CAN DO THAT APPROPRIATE FOLLOW UP. 
          GOT IT. 
          OKAY. 
          ALRIGHT. 
          THANK YOU. 
          THANK YOU. 
          COUNCIL MEMBER CORE. 
          ALRIGHT, I THINK THAT IS THE BALANCE OF OUR DISCUSSION. 
          UM, HEALTHY DISCUSSION . 
          UH, SO THANK YOU ALL FOR YOUR ENDURANCE AND YOUR INSIGHT AND QUESTIONS. 
          AND THANK YOU AGAIN STAFF FOR GREAT INFORMATION AND PRESENTATIONS. 
          UM, BEFORE WE BREAK, UH, JUST WE'VE GOT A 2:00 PM ZONING MEETING, BUT I'M GONNA TURN IT OVER TO CITY MANAGER ERIC WALSH FOR A NO PRESENTATION. 
          OKAY. 
          THAT, THAT WAS THE CITY MANAGER'S REPORT JUST NOW. 
          SO  OKAY. 
          DIFFERENT. 
          WE'LL, EVERYBODY GO TO LUNCH, MAN. 
          THAT'S A LITTLE, THAT'S A LITTLE OMINOUS. 
          GIVE US A DIFFERENT HAND SIGNAL. 
          WE'RE DONE, UH, WITH THE CITY MANAGER'S REPORT, BUT, UH, WE'RE GONNA, BEFORE WE ADJOURN, WE DO HAVE A BIRTHDAY. 
          WE'RE CELEBRATING AND OUR COLLEAGUE FROM DISTRICT SIX COUNCIL MEMBER KI HDA IS HAVING A BIRTHDAY TODAY. 
          SO HAPPY BIRTHDAY TO YOU . 
          HAPPY BIRTHDAY TO YOU. 
          HAPPY BIRTHDAY. 
          SHOUT OUT TO ALL Y'ALL THAT SAID MELISSA CAO HDA AMAZING , SHE HAS ZONING FOR HER BIRTHDAY. 
          SO WE'LL SEE YOU BACK AT TWO O'CLOCK. 
          TIME IS 1:26 PM ON THE 17TH DAY OF AUGUST, 2023. 
          WE ARE ADJOURNED.
* This transcript was created by voice-to-text technology. The transcript has not been edited for errors or omissions, it is for reference only and is not the official minutes of the meeting.