[00:00:07] >> COURAGE: I'M SURE WE'LL HAVE A COUPLE OF OTHER COMMITTEE MEMBERS ARRIVE IN A COUPLE MINUTES. AT THIS TIME IT IS 1:40 ON APRIL 15 AND I'LL CALL THE ORDER THE TRANSPORTATION AND INFRASTRUCTURE COMMITTEE. AND I'LL ASK THE CLERK TO PLEASE CALL THE ROLL. QUORUM. >> COURAGE: THANK YOU. LET ME DO A LITTLE INTRODUCTION ON THIS. TODAY I HAVE ASKED A LOT OF PEOPLE TO COME OUT AND MAYBE OFFER SOME TESTIMONY REGARDING THIS QUESTION. THERE HAVE BEEN A LOT OF CONCERNS OVER THE LAST AT LEAST SIX MONTHS IF NOT A YEAR OR TWO ABOUT THE CITY'S GROWTH AND DEVELOPMENT AND CONSTRUCTION AND INFRASTRUCTURE, AND THE DIFFICULTIES THAT WE FACE, THE CHALLENGES WE FACE PARTICULARLY IN DOWNTOWN BUT WITH MANY AREAS WITH STREET WORK AND CONSTRUCTION WORK AND THINGS OF THAT NATURE. WHAT I HOPE TO DO IS GATHER SOME INPUT FROM PEOPLE IN THE COMMUNITY WHO ARE STAKEHOLDERS IN THAT GROWTH AND DEVELOPMENT -- IN GROWTH AND DEVELOPMENT IN GENERAL SO THAT THIS COMMITTEE CAN GO AHEAD AND MAYBE MAKE RECOMMENDATIONS TO THE COUNCIL ON HOW WE MAY BE ABLE TO MAKE IMPROVEMENTS IN THE LONG TERM IN GROWTH AND DEVELOPMENT IN THE COMMUNITY. AND I WANTED TO START OFF BY HAVING MIKE GO AHEAD AND MAKE A PRESENTATION FROM DEVELOPMENTAL SERVICES DEPARTMENT. AFTER HE DOES, I'M GOING TO INVITE COMMENTS FROM EVERYBODY IN THE AUDIENCE WHO FEELS THAT THEY ARE RELATED TO GROWTH AND DEVELOPMENT, WOULD LIKE TO SHARE SOME OF THEIR THOUGHTS AFTER MIKE'S PRESENTATION, AND THEN, OF COURSE, COUNCILMEMBERS WE'LL ASK THE COUNCILMEMBERS TO GIVE THEIR INPUT AS WELL. MIKE HAS AS MUCH TIME AS HE NEEDS. THREE MINUTES FOR THE OTHER -- OR TWO MINUTES FOR THE OTHER PRESENTERS AND FIVE MINUTES FOR THE -- YES. >> YES. I FORGOT TO APPROVE THE MINUTES OF OUR LAST MEETING. >> HAVRDA: MOVE TO APPROVE. >> SECOND. >> COURAGE: THANK YOU VERY MUCH, COUNCILMEMBER. SO WE HAVE A MOTION AND SECOND TO APPROVE THE MINUTES OF OUR LAST MEETING. ALL THOSE IN FAVOR SAY AYE. ANY OPPOSED? THE MINUTES ARE APPROVED. MIKE, THE FLOOR IS YOURS. >> SHANNON: THANK YOU, COUNCILMAN AND COMMITTEE MEMBERS. I THINK YOU SAID I HAVE TWO MINUTES FOR THIS PRESENTATION. >> COURAGE: NO, YOU CAN HAVE MORE. YOU HAVE ALL THE TIME YOU NEED. >> SHANNON: IT'S A GREAT QUESTION AND THANK YOU FOR PUTTING THIS ON THE AGENDA. I'M GOING TO GIVE A BIT OF AN OVERVIEW OF WHAT WE DO NOW. SOME OF IT IS VARIED DEVELOPMENT SERVICES THROUGH OUR PROCESSES AND PERMITTING AND THE COORDINATION WE DO WITH DOZENS OF PARTNERS AS WELL AS I'M GOING TO TALK ABOUT OUR PUBLIC WORKS DEPARTMENT, I KNOW THEY ARE HERE AS WELL TO ANSWER QUESTIONS, BUT THERE'S A COORDINATION AS TO HOW CONSTRUCTION HAPPENS ON PUBLIC RIGHT-OF-WAYS. JUST TO GET STARTED. AND JUST BIG PICTURE, CITY STAFF, WE CERTAINLY MANAGE PROCESSES FOR COORDINATION AND CONSTRUCTION THROUGHOUT THE CITY AND THAT INCLUDES HORIZONTAL AND VERTICAL CONSTRUCTION, PRIVATE AND PUBLIC CONSTRUCTION AND THERE'S PERMITTING AND PERMIT REVIEW ON PRIVATE PROPERTY AND ON THE RIGHT-OF-WAY. THERE IS A LOT OF CONSTRUCTION HAPPENING THROUGHOUT OUR CITY. IT HAS BEEN FOR QUITE A WHILE AND IT'S PREDICTED TO CONTINUE TO GROW. NOW, AGAIN, ALL OF OUR PROCESSES AND PERMITS WERE INTENDED TO HAVE SOME SORT OF EFFICIENT HANDLING OF CONSTRUCTION THROUGHOUT THE CITY AND IT REALLY DOES TAKE A LOT OF DEPARTMENTS. THE KEY DEPARTMENTS, DEVELOPMENT SERVICES AND PUBLIC WORKS, BUT THERE ARE MANY OTHERS INVOLVED PUBLIC AND PRIVATE. SO ONE OF THE THINGS I'LL START OFF WITH DEVELOPMENT SERVICES. WE WORK WITH OUR STAKEHOLDERS ACTUALLY REGULARLY, IT'S NOT JUST MONTHLY OR BIMONTHLY OR QUARTERLY. WE'VE ADDED REPORTING MECHANISMS FOR PRIVATE DEVELOPMENT WHERE WE'VE BEEN ASKED TO AND THOUGHT IT WAS A GOOD IDEA, SO WE HAVE SOME TOOLS WE USE ON A REGULAR BASIS. THESE ARE AT YOUR FINGERTIPS FOR ANY RESIDENT. THIS IS GENERALLY REALLY PRIVATE DEVELOPMENT, BUT WE HAVE THINGS LIKE A BUILDING PERMIT ACTIVITY DASHBOARD. A LOT OF OUR PEOPLE WANT TO KNOW HOW FAST IT TAKES TO GET A PERMIT, SO YOU CAN LOG [00:05:05] ON TO OUR DASHBOARD AND PULL IT UP ON THE WEBSITE AND SEE HOW FAST, WHETHER IT'S A NEW HOME, HOW FAST IT TAKES TO GET A PERMIT, LARGE PROJECTS, COMMERCIAL PROJECTS, ET CETERA. WE ALSO HAVE A ONE-STOP MAP WE HAVE TO DEVELOPMENT SERVICES WEBSITE. THERE'S A WEALTH OF INFORMATION THERE AND THAT'S WHERE WE STARTED GETTING INTO PRELIMINARY APPLICATIONS TO GIVE AN IDEA WHERE PEOPLE ARE GOING TO START TO BUILD IN SOME AREAS OR REDEVELOP. SO IT'S NOT ONLY A ZONING MAP, IF YOU WANT TO KNOW WHAT THE ZONING HAD YOUR PARCEL IS, WE HAVE PRELIMINARY PLATTING DETAILS SO YOU CAN START SEEING WHERE THE PLAT APPLICATIONS ARE COMING IN. PLAT APPLICATIONS FOR PRIVATE DEVELOPMENT INCLUDE REALLY THE FIRST STEP AS WE START TO GET LAND READY TO BUILD. THAT'S ONE OF THE EARLIEST INDICATIONS. MAYBE THERE WAS A ZONING CHANGE REQUEST, BUT THE PLAT APPLICATION. YOU CAN PULL THAT DATA UP, ZOOM INTO CERTAIN AREAS AND SEE WHERE DEVELOPMENT IS COMING. THAT MAY BEING A FEW MONTHS -- THAT MAY BE A FEW MONTHS BEFORE CONSTRUCTION STARTS HAPPENING, IT COULD BE A YEAR OR TWO BEFORE THAT. THAT'S A POWERFUL TOOL TO KIND OF SHOW PEOPLE WHERE THINGS ARE GOING TO HAPPEN. LASTLY, WE DO HAVE OUR OPEN DATA PORTAL WITH THE CITY. EVERY ONE OF MY PERMIT APPLICATIONS AND PERMITS ISSUED ALONG WITH SOME PRELIMINARY PLAN REVIEW MEETINGS TO TALK ABOUT POTENTIAL UPCOMING PROJECTS, THAT INFORMATION GETS AUTOMATED TO THIS PORTAL THROUGH OUR DATA BASE AND TELLS THE STORY OF WHAT'S COMING AND WHAT'S HAPPENING THROUGHOUT OUR CITY. THESE ARE THREE TOOLS WE USE TODAY. CERTAINLY WE'RE LOOKING TO IMPROVE AND ENHANCE THOSE, BUT IT IS A RESPONSE PEOPLE WANT TO KNOW WHAT'S HAPPENING AND AS WE'RE GROWING MOVING FORWARD. I PUT THIS SLIDE TOGETHER, IT DOESN'T DO JUSTICE TO OUR STAKEHOLDERS ON THE DEVELOPMENT SERVICES SIDE. WE HAVE DOZENS OF STAKEHOLDERS, BIG AND SMALL ORGANIZATIONS THAT WE WORK WITH REGULARLY, WHETHER IT'S A STANDING MONTHLY MEETING TO TALK ABOUT COORDINATION, PARTNERSHIP, PROCESS IMPROVEMENT, HOW WE CAN WORK TOGETHER TERO NOT ONLY BETTER THE CUSTOMER SERVICE PROCESS, HOW WE CAN BUILD MORE EFFICIENTLY AND EFFECTIVELY THROUGHOUT OUR CITY, BUT WE HAVE REGULAR PROJECT AND CODE AND DEPARTMENT PERFORMANCE ON THE AGENDA. BUT THAT ALLOWS US AS CITY DEPARTMENTS AND OUR STAKEHOLDERS WHICH INCLUDES PRIVATE DEVELOPMENT, OUR UTILITY PARTNERS, SAWS, CPS AND OTHERS TO BE THERE. SO KEY ONES ARE REAL ESTATE COUNCIL OF SAN ANTONIO, GREATER SAN ANTONIO BUILDING ASSOCIATION, PROFESSIONAL ENGINEERS IN PRIVATE PRACTICE, ASSOCIATED BUILDERS AND CONTRACTED, ASSOCIATED GENERAL CONTRACTORS. AS A LIST OF OTHERS DOWN TO ORGANIZATIONS FOR PLUMBING CONTRACTORS, HVAC CONTRACTORS, ELECTRICIANS, ET CETERA, ET CETERA. OF COURSE WE HAVE OTHER DEPARTMENTS AND INTERNAL STAKEHOLDERS, CPS, SAWS, BEXAR COUNTY FIRE MARSHAL'S OFFICE, SO THAT COULD BE TEN SLIDES. I JUST WANT TO GIVE YOU A HIGHLIGHT TO COORDINATE PROCESSES AND CONSTRUCTION DEVELOPMENT. A LITTLE BIT ON THE -- WHAT HAPPENS IN THE RIGHT-OF-WAY. SO THE -- TO DO WORK IN THE RIGHT-OF-WAY, WHETHER IT'S A PUBLIC OR PRIVATE PROJECT, AS YOU KNOW, COUNCILMAN, THERE'S A LOT OF CONSTRUCTION GOING ON AROUND TOWN. THERE'S A PERMIT MECHANISM, A PERMIT REVIEW, THE PUBLIC RIGHT-OF-WAY PERMITTING PROCESS WHICH IS CONNECTED TO DEVELOPMENT SERVICES, BUT REALLY THROUGH OUR PUBLIC WORKS DEPARTMENT. WE HAVE A NUMBER OF DIFFERENT PERMIT TYPES IF YOU WANT TO RIP UP A STREET, PUT IN A UTILITY MAN, TAP INTO IT, BUILD A NEW SIDEWALK, ALL OF THESE THINGS THAT ARE EITHER ASSOCIATED WITH PRIVATE OR THE PUBLIC PROJECTS THAT WE SEE, WE RUN THROUGH A PERMIT REVIEW PROCESS AT PUBLIC WORKS AND THEN HAVE INSPECTIONS THROUGHOUT THAT PROCESS. THERE'S PLENTY MORE, BUT THERE IS A REVIEW AND AN INSPECTION PROCESS AS WE GO THROUGH THAT AND WE KNOW THAT'S A SIGNIFICANT CHALLENGE WHETHER IT'S PRIVATE OR PUBLIC CONSTRUCTION. BUT WE USE THINGS -- THERE'S GUIDELINES AND RULES FOR ISSUING THOSE PERMITS. YOU KNOW, LIMITING THE NUMBER OF ACTIVE PERMITS ON A CITY BLOCK. WE DO SOME RULES WE CAN'T DENY, CENTRAL BUSINESS DISTRICT. WE DO HAVE NIGHTTIME CONSIDERATIONS. SOMETIMES WE DON'T WANT NIGHTTIME WORK, OTHER TIMES YOU DO BASED ON TRAFFIC AND HOW HEAVY IT IS, SO THAT'S CONSIDERED. AND THEN, OF COURSE, EMERGENCY WORK, THOSE THINGS HAVE TO BE TAKEN INTO CONSIDERATION. [00:10:03] SO I KNOW THROUGH THAT PROCESS AS MULTIPLE PROJECTS MAY BE HAPPENING, THAT'S BEING COORDINATED AS WE LOOK AT ISSUING THESE RIGHT-OF-WAY PERMITS AND RELEASING THEM TO TRY TO REALLY MINIMIZE THE IMPACT. WE KNOW THERE'S GOING TO BE AN IMPACT TO THE SURROUNDING BUSINESS OR THE TRAFFIC THROUGH OR THE PEDESTRIAN THROUGH TRAFFIC BUT ALL THAT IS BEING LOOKED AT THROUGH THAT PROCESS. AND I WILL SAY I KNOW WORKING WITH PUBLIC WORKS AND I'M JUST GOING TO THROW THIS OUT HERE, I KNOW THEY ARE CONSTANTLY ENGAGING THE STAKEHOLDERS, BUT THOSE PARTNERS ARE ALL KIND OF INTERTWINED, BUT WE ARE CONSTANTLY LOOKING FOR PARTNERING OPPORTUNITIES. IF THE CITY -- IF THE STREET IS GOING TO BE RIPPED UP, LET'S ALL GO IN AT THE SAME TIME AND MINIMIZE THE TIME IT'S DISRUPTIVE FOR ANYONE IN AND AROUND THAT AREA AND ALSO IT'S MORE COST EFFICIENT FOR EVERYBODY. UTILITY AND RIGHT-OF-WAY COORDINATION, PHASING OF WORK AND SCHEDULING. THESE ARE ALL THE PARTNERS AND PROBABLY SOME OTHERS WE WORK WITH. NOT PERFECT. IT'S CHALLENGING TO GET IT ALL RIGHT ALL THE TIME, BUT WE LOOK FOR THOSE OPPORTUNITIES AS MUCH AS WE CANNOT ONLY THROUGH THE PUBLIC WORKS DEPARTMENT BUT THROUGH THESE PARTNERING AGENCIES. WHAT I REALLY WANT TO SAY, THERE'S A LOT OF COORDINATION GOING ON WITH THESE PARTNERS. I HONESTLY CAN SAY, I'VE BEEN HERE FOR 23-PLUS YEARS, I THINK WE HAVE GREAT PARTNERS, BUT CERTAINLY HAPPY TO DISCUSS WHERE WE CAN GROWING FOR QUITE SOME TIME, WE'RE BLESSED FOR THAT IN SAN ANTONIO. BE HAPPY TO ANSWER ANY QUESTIONS FROM THE COMMITTEE AND I KNOW YOU ARE GOING TO INVITE SOME PEOPLE TO SPEAK. >> COURAGE: WHAT I WOULD LIKE TO DO BECAUSE I THINK IT WILL FOSTER MORE THOUGHT ON THE COMMITTEE IS ASK ANYONE WHO IS HERE WHO IS INVOLVED IN GROWTH AND DEVELOPMENT PLANNING, WHETHER IT'S ACTUALLY PROPERTY DEVELOPER OR WHETHER YOU ARE A CONTRACTOR OR WHATEVER, I'D LIKE TO HEAR SOME OF YOUR COMMENTS ABOUT THE WAY THE PROCESS IS WORKING TODAY. I THINK THAT MAY GENERATE MORE QUESTIONS OR COMMENTS FROM THE COMMITTEE. WE DID HAVE A COUPLE OF PEOPLE WHO SIGNED UP AND BE GLAD TO HAVE THOSE COME UP. WHO IS THE FIRST PERSON? >> STEPHANIE REYES. >> COURAGE: AND WHO IS RIGHT AFTER -- >> MICHELLE DAVIS. >> COURAGE: ANYONE ELSE WHO WOULD LIKE TO, RAISE YOUR HAND WHEN WE GET TO THAT POINT IN TIME. >> GOOD AFTERNOON, COUNCILMEMBERS. THANKS FOR ALLOWING ME THE OPPORTUNITY TO SPEAK. I AM PRESIDENT AND CEO FROM THE REAL ESTATE COUNCIL OF SAN ANTONIO. WE ARE ADVOCACY ORGANIZATION COMPRISED OF DIVERSE ENGINEERS, CONTRACTORS, ET CETERA, AND PRIDE OTHER SELVES ON BEING A RESOURCE TO OUR COMMUNITY PARTNERS AND REGULATORY AGENCIES. IN FACT, WE MEET WITH OUR REGULATORY AGENCIES ON A REGULAR BASIS. THAT IS THE CITY, BEXAR COUNTY, SAWS, CPS, THE RIVER AUTHORITY, EVEN TXDOT. AS MR. SHANNON MENTIONED, WE MEET WITH DEVELOPMENT SERVICES QUITE A BIT THROUGHOUT THE PROCESS. WE RECOGNIZE THAT CONSTRUCTION CAN BE DISRUPTIVE. WE UNDERSTAND THAT NOISE AND DUST AND TRAFFIC DELAYS, YOU KNOW, THOSE ALL POSE A REALLY BIG CHALLENGE FOR RESIDENTS AND COMMUNITY MEMBERS AND BUSINESSES. AND OUR MEMBERS WORK HARD TO MINIMIZE THE DISRUPTIONS WHENEVER POSSIBLE. BUT COLLABORATION ARE KEY TO MITIGATING IMPACTS. WE LOOK FORWARD TO CONTINUING TO WORK TOGETHER TO TRY TO MAKE THIS A LITTLE EASIER ON THE COMMUNITY. ESSENTIALLY COUNT ON RECA TO BE A RESOURCE TO YOU. I THINK THERE'S A WAY TO BE A FROM OUR PERSPECTIVE WE ARE DOING ALL WE CAN TO MAKE THIS AS SMOOTH AS POSSIBLE BECAUSE THAT'S FOR THE BEST OF THE COMMUNITY IN THE GENERAL. WE APPRECIATE THE OPPORTUNITY TO BE PART OF THIS CONVERSATION AND HAVE A SEAT AT THE TABLE MOVING FORWARD. >> COURAGE: ANYTHING YOU WOULD LIKE TO ADD IN THE WAY OF IMPROVEMENTS. >> THE DEVELOPMENT INDUSTRY IS ACTUALLY SMALLER THAN YOU MIGHT THINK. SO THERE'S A A LOT OF DISCUSSION AND COORDINATION, EVERYBODY WORKS TOGETHER WHERE IS THE MARKET GOING AND THERE ARE SOME GETTING INTO PROJECT DETAILS, IT'S A LITTLE DIFFICULT AT TIMES, BUT I WILL TELL YOU EVERYONE HAS THE SAME INTENTION, IT'S TO MINIMIZE RISKS AND DISRUPTION. IF THERE'S A WAY TO DO THAT BETTER, WE CERTAINLY WANT TO BE PART OF THAT CONVERSATION. >> COURAGE: THANK YOU. >> THANK YOU. >> COURAGE: WHO IS NEXT AGAIN? [00:15:04] >> MICHELLE DAVIS. >> COURAGE: THANK YOU. YOU'VE GOT THREE MINUTES. >> THREE MINUTES? CITY COUNCIL, THANK YOU FOR LETTING ME SPEAK TODAY AND COMMITTEE MEMBERS. MY NAME IS MICHELLE DAVIS. I'M PRESIDENT ASSOCIATED BUILDERS AND CONTRACTORS SOUTH TEXAS. I WAS ONE OF THE STAKEHOLDERS MENTIONED ON THE SLIDES. WE ARE ONE OF THE CHAPTERS OF 67 CHAPTERS NATIONWIDE. WE PRIDE OURSELVES IN ADVOCACY ALSO EDUCATION, SAFETY AND APPRENTICESHIP PROGRAM IN SOUTH TEXAS. WE HAVE APPROXIMATELY OVER 170 MEMBERS THAT REPRESENT GENERAL CONTRACTORS, SUBCONTRACTORS, SUPPLIERS, INDUSTRY PROFESSIONALS AND HOW THAT TRANSLATES INTO CONSTRUCTION, THAT'S ABOUT 10,000 CONSTRUCTION WORKERS THAT WE REPRESENT IN THE SAN ANTONIO AND SOUTH TEXAS AREA. OUR RELATIONSHIP WITH DEVELOPMENT SERVICES GOES WAY BACK TO ROD SANCHEZ DAYS WHEN THEY ARE DEVELOPING THE ONE-STOP CENTERS. LET'S GO FORWARD INTO CURRENT TIMES BECAUSE YOU ARE ASKING HOW THAT AFFECTS NOW. WE HAVE BIMONTHLY MEETINGS WITH DEVELOPMENT SERVICES, CPS AND SAWS. THAT'S A WAY FOR OUR MEMBERS TO CONSTANTLY GIVE FEEDBACK TO MICHAEL SHANNON AND HIS CREW, HELP FOR IMPROVEMENTS THERE WHETHER THAT'S PERMITTING, CODE COMPLIANCE, ANY TYPE OF EDUCATION, COLLABORATION, SO IT'S A TWO-WAY STREET. IT'S REALLY ABOUT COLLABORATION, IMPROVING THE PROCESSES. ONE OF THE QUESTIONS YOU ASKED STEPHANIE, I'D LIKE TO ANSWER THAT, IS I THINK THE BEST WAY TO HELP WITH THIS PROCESS IS THROUGH EDUCATION. I KNOW THAT ONE OF OUR GOVERNMENT AFFAIRS COMMITTEE INITIATIVES IS TO HAVE CITY COUNCIL OUT TO JOB SITES. LITTLE BIT MORE AND UNDERSTAND WHAT WE GO THROUGH AND WE'RE HERE TO HELP WITH THAT PROCESS. THANK YOU. >> COURAGE: AND THEY MAY HAVE QUESTIONS IN A FEW MINUTES. IS THERE ANOTHER SPEAKER WHO WOULD LIKE TO COME UP AND SHARE THEIR THOUGHTS, ANYONE IN ANY OF THE PROFESSIONS? OKAY, YES, PLEASE COME FORWARD AND JUST IDENTIFY YOURSELF. THANK YOU. >> CALEB CHANCE WITH -- SENIOR VICE PRESIDENT WITH PAPE-DAWSON ENGINEERS. I ALSO LEAD THE DEVELOPMENT SERVICE TASK FORCE FOR CITY OF SAN ANTONIO BOTH LAST YEAR AND THIS YEAR. I WOULD JUST SAY BOTH DEVELOPMENT SERVICES AND PUBLIC WORKS DEPARTMENT BY FAR ARE THE BEST COORDINATION THAT WE HAVE IN THE AREA WITH THE OTHER CITIES AND THE COUNTY. THERE'S NEVER BEEN A TIME WHERE WE HAVEN'T HAD A PROJECT WHERE WE DIDN'T UNDERSTAND SAID, THE COLLABORATION WITH OUR UTILITY PROVIDERS WHILE WE'RE IN THAT PROJECT, THEY ARE ALWAYS AT THE TABLE. WE HAVE THE SAME, VERY SIMILAR DBTF MEETINGS WITH THEM AS WELL TO COLLABORATE. SO -- AND WHEN WE TALK TO OUR PEERS ACROSS THE STATE AND OTHER ENGINEERS -- ACTUALLY OUR PEERS OF PAPE-DAWSON, THEY ARE AMAZED AT THE COLLABORATION THAT WE HAVE. QUITE FRANKLY, I'VE NEVER HAD A PROJECT THAT WE COULDN'T COORDINATE AND DISCUSS, AND WHETHER THAT'S BEING ABLE TO GET THE PERMIT OR WE COME IN WITH A BRAND-NEW DEVELOPMENT WHERE WE NEED TO DO TURN LANES, WE TALK TO THE CITY ABOUT THE CURRENT PROJECT, MAYBE THERE'S ONE COMING UP AND MAYBE THE CITY IS ALREADY PLANNING ON DOING THAT AND WE SPEND OUR DEVELOPMENT DOLLARS TO IMPROVE AN INTERSECTION FURTHER DOWN. THERE'S ALWAYS THAT COLLABORATION WITH THAT AND, LIKE I SAID, THERE'S A LOT OF JEALOUSY ACROSS THE STATE WITH HOW WELL THE CITY OF SAN ANTONIO DEALS WITH PRIVATE INDUSTRY AND THE ENGINEERS. I JUST WANTED TO MAKE SURE YOU ARE AWARE OF THAT. >> COURAGE: THANK YOU. IS THERE ANYBODY ELSE WHO WOULD LIKE TO GO AHEAD AND SHARE A COMMENT OR AN OBSERVATION? OKAY, I'LL JUST SAY THAT -- AND I'LL INVITE QUESTIONS FROM THE OTHER COMMITTEE MEMBERS. I'LL JUST SAY THAT THE PUBLIC HAS BEEN VERY CRITICAL, AND WHEN I SAY THAT, I MEAN MY CONSTITUENTS AND I'M SURE SOME OF OUR OTHER COUNCILMEMBERS' CONSTITUENTS, ABOUT WHAT THEY PERCEIVE TO BE THE QUALITY OR THE TIMELINESS OR THE EFFICIENCY OF A LOT OF THE CONSTRUCTION THAT'S BEEN TAKING PLACE REALLY OVER THE LAST YEAR OR TWO. AND IT AFFECTS A LOT OF SMALL BUSINESSES AND I'M SURE LARGE BUSINESSES AS WELL. AND THAT'S WHY I WANTED TO BRING THIS UP BEFORE THIS COMMITTEE TO TRY AND SEE ARE THERE OTHER THINGS WE CAN DO OR SHOULD DO THAT WILL EXPEDITE MORE EFFICIENT PLANNING FOR GROWTH AND DEVELOPMENT SO THAT WE DO NOT -- SO THAT THE PUBLIC CAN UNDERSTAND IT BETTER AND THEY HAVE A MORE SUPPORTIVE POINT OF VIEW ABOUT GROWTH AND DEVELOPMENT IN OUR COMMITTEE -- I MEAN IN OUR COMMUNITY. [00:20:04] SO THAT WAS REALLY MY INTENT TO TRY AND HEAR FROM PEOPLE WHO ARE AFFECTED BY THIS ON A REGULAR BASIS AND THEIR INDUSTRIES, IS THERE MORE AREAS FOR COOPERATION, COLLABORATION. IS EACH GROUP HEARING FROM THE OTHER GROUPS OR, YOU KNOW, ARE WE MEETING IN SILOS WHERE SOME GROUPS HEAR THINGS BUT THEY ARE NOT HEARING FROM ONE ANOTHER. THAT WAS MY PURPOSE FOR BRINGING THIS UP. AT THIS TIME I'LL GO AHEAD AND INVITE OTHER COMMITTEE MEMBERS TO ASK SOME QUESTIONS. COUNCILWOMAN. >> GAVITO: THANK YOU, CHAIR, AND THANK YOU FOR THE SPEAKERS WHO ARE HERE TODAY AND THANK YOU COUNCILMEMBER COURAGE FOR BRINGING THIS UP. I WILL ECHO YOUR CONCERN THAT WE HEAR A LOT OF FEEDBACK FROM RESIDENTS ABOUT THE QUALITY OF WORK BEING DONE. SO MUCH SO THAT WE'VE IMPLEMENTED INFRASTRUCTURE WALK-THROUGH DAYS. ONCE A MONTH MY OFFICE LOOKS AT PROJECTS BEING DONE IN DISTRICT 7 BECAUSE US AS COUNCILMEMBERS FEEL THE HEAT, YOU KNOW, AND THEN WE'RE CONSTANTLY PLACED IN A POSITION OF REACTING. AND DOING SOME OF THOSE INFRASTRUCTURE WALK-THROUGHS, I'VE BEEN DISAPPOINTED IN SOME OF THE FINAL PRODUCTS. OF COURSE, YOU KNOW, I'LL SAY I'M NOT SURE YOU SEE THAT IN OTHER PARTS OF TOWN BUT MAYBE WE ARE. I DO HAVE A COUPLE OF OTHER POINTS THAT I WANTED TO MAKE. ON SLIDE 5, WE JUST HAD THIS INCIDENT -- THIS IS REALLY ABOUT PUBLIC WORKS' WEBSITE FOR BLOCK PARTIES IN PARTICULAR. WE RECENTLY HAD A RESIDENT FILL OUT A FORM TO BE TOLD THAT WASN'T VALID. SHE WAS FRUSTRATED. SHE CALLED OUR OFFICE MULTIPLE TIMES AND REALLY JUST IT CAME DOWN TO THE PUBLIC WORKS HAD NOT INSURED THE WEBSITE WAS UP TO DATE. THAT CAUSES A LOT OF FRUSTRATION FOR RESIDENTS TRYING TO DO GOOD AND BLOCK PARTIES AND FIESTA. I JUST WANT TO MAKE SURE OUR WEBSITES ARE UPDATED TO AVOID THAT. IT'S AN EASY THING TO DO. >> OF COURSE, COUNCILWOMAN. IF YOU CAN GIVE ME A NAME, I CAN FOLLOW UP. >> GAVITO: ABSOLUTELY. ALSO ON THE TOPIC OF PERMITS, I DO THINK WE NEED TO REMOVE THE RED TAPE TO ALLOW CONSTRUCTION COMPANIES TO DELIVER ON PROJECTS AS QUICKLY AS POSSIBLE. I UNDERSTAND THAT THERE'S PROBABLY VERY GOOD REASONS FOR SOME OF THE STEPS THAT WE TAKE, BUT ANYTHING WE CAN DO TO EXPEDITE IT, I THINK WE NEED TO TAKE A FRESH LOOK AT THAT AND SEE WHAT OTHER APPROVAL PROCESSES DO WE NEED AND HOW DO WE CONDENSE THAT TIME LINE SO WE CAN GET STARTED AND NOT FEEL THE CONSTRUCTION BURDEN FOR SO LONG. >> MAY I ANSWER? WE REQUIRE FOR ANYBODY WHO IS GOING TO WORK ON RIGHT-OF-WAY, AS LONG AS NOT AN EMERGENCY TO 30 DAYS IN ADVANCE. FIRST WE LEARN WHAT THEY ARE GOING TO DO, WHAT'S THEIR NEED AND WHEN THEY ARE GOING TO DO, HOW LONG IT'S GOING TO TAKE. CAN THEY DO IT OVERNIGHT AND IS GOING TO BE LONGER DURATION THAN SHORTER. WE INFORM EVERY COUNCIL'S OFFICE BECAUSE YOU ARE GOING TO GET THE CALL REGARDING THIS PROJECT. THEREFORE WE ASK THEM TO START WORKING WITH US 30 DAYS IN ADVANCE. FIRST WE DO OUR WORK, THEN WE INFORM COUNCIL'S OFFICE. IF THERE IS A CRITICAL ROADWAY CLOSURE, WE ALSO HAVE A CRITICAL ISSUE TO INFORMING CITY MANAGER'S OFFICE ALSO. >> GAVITO: ON THAT, BECAUSE ONE OF THE BIG THINGS THAT OUR OFFICE RECEIVES A LOT OF CONCERNS ABOUT ARE INTERNET OUTAGES. YOU KNOW, AND WHAT IT FEELS LIKE IS LACK OF COORDINATION WITH PUBLIC WORKS. HITTING THE LINES OR WORKING THROUGH THE STREETS AND SIDEWALKS. SO CAN YOU WALK US THROUGH WHAT THAT COORDINATION LOOKS THROUGH WITH OUR FIBER UTILITIES? >> WE SHARE OUR PROJECT, GOOGLE AND AT&T AND EVERYBODY HAS OUR PROJECTS. AND WE PROVIDE THEM SCHEDULE OF OUR CONSTRUCTION ALSO FOR THEM, IF THERE'S ANY CONFLICT BETWEEN THEIR EXISTING INFRASTRUCTURE AND OURS TO REMOVE. OF COURSE, AS MIKE SAID, 95% PROBABLY DONE WITHOUT ANY PROBLEM, BUT WE ALWAYS HAVE SOME ISSUE. REALLY THE ISSUE IS NOT WE ARE GOING TO HAVE PROBLEM DURING CONSTRUCTION, THE ISSUE IS HOW FAST AND HOW QUICKLY WE RESPOND TO RESOLVE THAT ISSUE. >> IFIC JUST ADD, I THINK FOR BOTH MAJOR INTERNET UTILITIES IN TOWN WE HAVE A VERY CLOSE RELATIONSHIP, I KNOW THERE HAS BEEN AN ISSUE IN THE PAST, BUT IN PARTICULAR ON GOOGLE FIBER WE HAVE GONE TO GREAT LENGTH [00:25:04] TO MAKE SURE THEIR DEPTH IS ACCURATE AND I THINK THERE HAS BEEN SOME IMPROVEMENT. I JUST WANT TO HIGH LIE IN THAT UTILITY I THINK THERE'S BEEN IMPROVEMENT. >> GAVITO: THAT'S GOOD TO KNOW. IF I'M JUST TAKING A GENERAL PULSE FROM THE CALLS I RECEIVED AT THE BEGINNING OF MY TERM TO RIGHT NOW, WE HAVE SEEN THAT IMPROVEMENT. WITH THAT, YOU KNOW, I KNOW PUBLIC WORKS HAS SO MUCH GOING ON. WE DO HAVE A LOT OF CONSTRUCTION PROJECTS AND THAT IS A GOOD THING BECAUSE OUR CITY IS GROWING AND IMPROVING. OBVIOUSLY THERE'S DEFINITELY ROOM FOR OPPORTUNITIES. AND SO I WOULD JUST CHALLENGE US TO BE MORE FORWARD THINKING WITH OUR PROJECTS BECAUSE I FEEL THAT SO MUCH OF THE IMPROVEMENTS WE MAKE ARE SO REACTIVE AND PIECEMEAL, PROBABLY DUE TO NOT PROPER PLANNING IN THE PAST. SO I WANTED US TO MAKE SURE WE HAVE -- MAKE IMPROVEMENTS BUT TAKE INTO CONSIDERATION THE CHARACTERISTICS OF THE NEIGHBORHOOD AND INCORPORATE THE BEAUTIFICATION PROCESS WHILE IMPROVING THE NEIGHBORHOODS. AND THAT WILL ALSO PREVENT US FROM HAVING TO MAKE CORRECTIONS IN THE FUTURE. BUT THANK YOU SO MUCH FOR Y'ALL'S WORK. I SEE SOME OPPORTUNITIES, BUT I KNOW WE'RE TRUCKING ALONG. THANK YOU. THANKS, CHAIR. >> COURAGE: THANK YOU, COUNCILWOMAN. COUNCILMEMBER CABELLO HAVRDA. >> HAVRDA: THANK YOU, CHAIR. THE -- SO HOW MUCH OF THIS IS ON LINE? HOW MUCH LIKE OF THE PERMITTING PROCESS. JUST ROUGHLY. >> ALL OF THE PERMITTING IS ONLINE. EVEN WE HAVE TO GET PERMIT FOR OUR OWN PROJECT FROM DIVISION. >> HAVRDA: SO THEY CAN FILL THE PERMIT OUT ONLINE AND THEN THEY HEAR BACK IN EMAIL. >> CORRECT. >> HAVRDA: SO I'M ALSO HEARING THAT SOME OF THE TIMES THE MOST UPDATED FORMS AREN'T ONLINE. AND THEN THEY HAVE TO GO BACK AND DO ANOTHER FORM. CAN YOU TELL ME, HAVE YOU ALL HEARD THAT OR WHAT'S THE PROCESS FOR KEEPING IT UP TO DATE, I GUESS? >> SHANNON: YEAH, COUNCILWOMAN, SO DEVELOPMENT SERVICES WE HAVE A TON OF INFORMATION ONLINE, TON OF FORMS ONLINE. WE HAVE GONE TO A E-PERMIT SYSTEM WHERE THEY APPLY ONLINE, UP LOAD DOCUMENTS ONLINE. BUT WE DO HAVE WHEN WE DO GET A COMMENT THAT THERE'S AN OUTDATED FORM, YEAH, WE TAKE THAT INFORMATION I THINK MAYBE LIKE THE ONE THE COUNCILWOMAN HAD MENTIONED, WE QUICKLY WORK TO UPDATE THAT. I DO HAVE SOME TEAM MEMBERS IN DEVELOPMENT SERVICES, THEIR JOB IS TO SCOUR OUR PAGES AND OUR HUNDREDS AND MAYBE -- I DON'T KNOW IF THERE'S A THOUSAND FORMS, BUT TO MAKE SURE THEY ARE UP TO DATE AND ACCURATE. LASTLY, BASIC CUSTOMER SERVICE IS SOMEONE USES THE OUTDATED FORM AND IT COMES TO US WITH INFORMATION, OUR JOB IS TO WORK WITH THEM TO ONE, QUICKLY HAVE THEM FILL OUT THE MISSING INFORMATION OR USE THE CORRECT ONE AND THEY GENERALLY GET BUMPED UP IN PRIORITY. THERE'S WAYS TO HANDLE THAT. IT DOES HAPPEN EVERY NOW AND THEN DUE TO THE HUNDREDS OF FORMS WE HAVE, BUT IT IS SOMETHING WE PROACTIVELY LOOK FOR AND UPDATE AS WE GO. >> HAVRDA: THANK YOU. I LOVE YOU SAID THE CUSTOMER SERVICE BIT. I THINK THAT'S -- I WANT TO BE VERY CLEAR, I THINK ALL OF OUR CITY EMPLOYEES ARE ALWAYS STRIVING FOR THE BEST CUSTOMER SERVICE. I WONDER HOW USER FRIENDLY THE SYSTEM IS. I UNDERSTAND NOW THERE ARE PEOPLE SCOURING THROUGH FORMS, BUT THER ARE HUNDREDS OF FORMS. LIKE CAN WE LOOK AT LIKE MORE EFFICIENT WAYS -- THAT'S JUST AN EXAMPLE, BUT MORE EFFICIENT WAYS TO DO THOSE KINDS OF THINGS? >> SHANNON: I'LL ADD FROM THE PERMITTING AND WORKING WITH OUR PARTNERS, THAT'S ONE OF THE REASONS WE MEET SO REGULARLY. YOU KNOW, WE'VE INVESTED IN OUR ONLINE E PERMITTING SYSTEMS. THE FORMS -- WE CALL THEM INFORMATION FORMS, INFORMATION BULLETINS, TELL PEOPLE HOW TO GO ONLINE AND APPLY, KIND OF EXPLAINING A LITTLE MORE. BUT WE DO WORK CLOSELY WITH OUR CUSTOMERS AND THAT CUSTOMER EXPERIENCE OF USING THE PERMIT SYSTEM IS CRITICAL. IT'S NOT AS INTUITIVE AS USING AMAZON PRIME, OF COURSE, HOWEVER, FOR EXAMPLE WE JUST LAUNCHED THE CLOUD-BASED VERSION OF A COUPLE WEEKS AGO WHICH HAS AN IMPROVED CUSTOMER EXPERIENCE PORTAL AND THAT'S A BIG FACTOR WHAT WE CONTINUE TO HEAR IMPROVEMENTS NEEDED. >> HAVRDA: WHAT WAS THAT? >> SHANNON: IT'S OUR EXCEL PERMITTING SYSTEM. WE JUST WENT TO THEIR CLOUD SYSTEM, YOU ALL APPROVED THAT ABOUT A YEAR AND A HALF AGO TO CONVERT FROM ON-PREMISE SERVER SYSTEM AND [00:30:10] WE JUST WENT TO THE LATEST VERSION. THAT IS TWO WEEKS LIVE. TO YOUR COMMENT, WE GET HEY, WE'RE TRYING TO MAKE YOUR SYSTEM EASIER TO USE AND THAT'S WHERE WE PUT A LOT OF INVESTMENT. >> HAVRDA: THANKFUL TO HEAR WE'RE MOVING IN THE RIGHT DIRECTION. I LOVE YOU BRING UP AMAZON PRIME BECAUSE THAT'S WHAT WE STRIVE FOR, WE WANT THAT KIND OF CUSTOMER SERVICE. ALSO INSPECTIONS. SOME OF THE THINGS THAT I HEAR ARE THAT THEY ARE NOT -- IT'S HARD WHEN YOU ARE RUNNING A SMALL BUSINESS OR TRYING TO OPEN A SMALL BUSINESS TO GET THE INSPECTIONS DONE TIMELY. DO YOU HAVE -- CAN YOU TELL ME MORE ABOUT THAT? HOW DOES THAT WORK? >> SHANNON: SO A SMALL BUSINESS OR A LARGE BUSINESS, WE DO ABOUT 1,000 INSPECTIONS DAY. WE RANGE FROM BUILDING INSPECTIONS, PLUMBING, ROUGH-IN, FINALS, ABOUT 1,000 A DAY. THEY ARE SCHEDULED FOR THAT DAY. THEY SCHEDULE THEM ONLINE. THEY CAN USE THE ONLINE FAIRLY SIMPLE. THEY CAN CALL IT IN IF THEY WANT, BUT MOST EVERYONE USES THE ONLINE SCHEDULE. WE'RE ON 93%, OUR GOAL IS 95%. WE WANT TO BE THERE 95% OF THE TIME OR BETTER AND CURRENTLY WE'RE AT 99 I THINK POINT 3%. THAT'S ONE OF THE MOST CRITICAL THINGS, IF THEY ARE WAITING FOR US TO APPROVE THAT PLUMBING BEHIND THE WALL, ELECTRICAL BEHIND THE WALL, ET CETERA, IF THEY ARE WAITING FOR US TO APPROVE IT, THEY HAVE TO WAIT FOR SHEETROCKING AND FINISHING OUT THE PROJECT. THAT MEANS OUR DEPUTY DIRECTOR OVERSEES THAT PART OF OUR SHOP AND INSPECTORS DO A GREAT JOB OF GETTING THERE, BUT THAT'S WHERE WE'RE AT RIGHT NOW. WE MEET WITH -- WE JUST MET WITH SOME SMALL BUSINESS OWNERS THROUGH ANOTHER ORGANIZATION BECAUSE, AGAIN, WE WANT THEM TO KNOW HOW TO SCHEDULE AND KNOW WHAT TO EXPECT BECAUSE MAYBE THEY DIDN'T DO IT EVERY DAY. >> HAVRDA: 99%, 99.9% -- >> IF YOU -- IF YOU WANT YOUR INSPECTION TOMORROW, YOU GO ONLINE TODAY AND SAY I WANT MY PLUMBING ROUGH-IN INSPECTION OR FINAL INSPECTION TOMORROW, WE WILL BE THERE 99 -- ACTUALLY 99.3% OF THE TIME THERE THAT DAY. WE ONLY RIGHT NOW CURRENTLY ARE BRINGING BACK A FEW CALLS EACH DAY, MEANING WE COULDN'T GET TO THEM. >> HAVRDA: I'M THINKING LIKE A REGULAR SERVICE CALL, I'LL BE THERE 9:00 TO NOON OR A TIME FRAME? >> SHANNON: RIGHT NOW WE HAVE THE DAY, HOWEVER, WE HAVE OUR INSPECTORS CALL BEFORE GETTING THERE, SOMETIMES 30 MINUTES TO 60 MINUTES BEFORE. WE ALSO HAVE A SYSTEM THAT WILL TELL THEM WHERE THEY ARE IN CUE. WE DON'T DO APPOINTMENTS, WE'RE NOT THERE YET AND WE'RE NOT MAYBE AS SLICK AS THE AMAZON OR UPS THAT TAKE I'M 20 STOPS OR 10 STOPS AWAY. BUT WE ARE TRYING TO GIVE THEM AN IDEA MORNING, MIDDLE OF THE DAY, WE'RE TRYING TO HELP THEM SCHEDULE THEIR DAY AND NOT WAITING AROUND ALL DAY. >> HAVRDA: ALWAYS DO BETTER IN GETTING LIKE AN APPOINTMENT, MOVING TOWARDS THE DIRECTION OF MAKING IT AS EASY AS POSSIBLE. BECAUSE WE HAVE TO CONSIDER THE INSPECTION MIGHT NOT GO WELL OR THEY HAVE TO DO IT AGAIN. >> SHANNON: I'LL JUST SHARE WITH YOU, THAT'S A VERY IMPORTANT TOPIC WE MEET WITH BIG AND SMALL CONTRACTORS -- I SAY BIG AND SMALL, I MEAN BY PROJECT SIZE. IF WE HAVE TO FAIL AN INSPECTION BECAUSE SOMETHING IS WRONG, IF IT'S MINOR, A LOT OF OUR REINSPECTIONS CAN BE DONE, WE CALL THEM REMOTE VIDEO INSPECTIONS BECAUSE THEY ONLY HAD TO CORRECT ONE SMALL ITEM. WE'VE DEVELOPED A SYSTEM TO VERIFY QUALITY WITH THAT CONTRACTOR AND WE DO ABOUT 10% OF OUR INSPECTIONS THAT WAY. NOW, WE DON'T DO A LARGE FRAMING INSPECTION THROUGH VIDEO, WE DO IT EYES ON. BUT IF THEY HAD TO JUST PUT AN ADDITIONAL FRAMING MEMBER OVER A DOORWAY, THAT MAYBE IS AN EXAMPLE OF IT. WE TRY TO WORK WITH IT TO MAKE IT EFFICIENT AND THAT REINSPECTION SOMETIMES THE SAME DAY IF NOT THE NEXT DAY. THAT TIME IS MONEY CONCEPT FOR REINSPECTIONS OR GETTING OUT THERE IS IMPORTANT. EVERY NOW AND THEN CERTAINLY WE HAVE KINKS IN THE SYSTEM, BUT RIGHT NOW WE'RE ACTUALLY HITTING THAT TARGET AND THEN SOME EXCEEDING OUR GOAL. A FEW YEARS AGO WE WERE HAVING SOME CHALLENGES WITH KIND DEMAND FOR SERVICES AND VICK CYST SO WE WERE HITTING 93, 92%, SO RIGHT NOW WE'RE ABOVE OUR GOAL. >> HAVRDA: A SUGGESTION ON SLIDE 4, YOU HAVE ACTIVE [00:35:05] STAKEHOLDER ENGAGEMENT. I WONDER IF WE CAN ADD THE LOCAL ISDS JUST BECAUSE THEY ARE HEAVILY TRAFFICKED COMMUNITY HUBS. >> SHANNON: WE ACTUALLY, THEY ARE NOT ON HERE. WE ACTUALLY HAVE A -- WE MEET WITH THEM QUARTERLY AND WE ACTUALLY HAVE AN INTERLOCAL AGREEMENT WITH 11 INDEPENDENT SCHOOL DISTRICTS AND ALAMO COMMUNITY COLLEGE DISTRICT. NOT ONLY DO WE MEET WITH THEM QUARTERLY, WE HAVE A TEAM DEDICATED TO SCHOOL PROJECTS AND THAT'S BEEN SINCE '05 AND IT'S TO HELP KIDS GET TO SCHOOL ON TIME MID-AUGUST. >> HAVRDA: I PUT A CHECKMARK NEXT TO THAT ONE. >> SHANNON: ONE GOLD STAR TODAY. >> HAVRDA: THE LAST THING, AND IT MAY BE A LITTLE TANGENTIAL ISSUE, BUT WE'RE HEARING FROM CONTRACTORS THAT OUR CITY -- I'M GOING TO CALL IT THE DUMP. WHAT'S THE OFFICIAL WORD? >> ONE STOP? >> SHANNON: PLEASE DON'T CALE IT ONE STOP. >> HAVRDA: THE CITY LANDFILL. THAT THEY ARE NOT TAKING CONTRACTORS' MATERIALS ANYMORE. SO I DON'T KNOW IF THAT'S ACCURATE. I'VE HEARD THAT AND I'M ALSO UNDERSTANDING BECAUSE OF THAT CONTRACTORS ARE DUMPING IN -- SOME, NOT ALL, ARE DUMPING IN PLACES THEY SHOULDN'T BE DUMPING, JUST KIND OF RANDOM FIELDS. DO YOU HAVE ANY -- >> SHANNON:. I DON'T. I CAN FOLLOW UP WITH SOLID WASTE ON THAT. SOLID WASTE HAS DONE MORE TO OPEN UP OR SENIORS TO ALLOW HOMEOWNERS AND THE -- BUT I CAN FOLLOW BACK UP WITH THE COMMITTEE ON THIS. >> HAVRDA: YOU DO HAVE TO HAVE A CITY ADDRESS? YOU HAVE TO HAVE A CITY ADDRESS TO USE THE LANDFILL? >> >> HAVRDA: I JUST KNOW THERE ARE THE BAD ACTORS DOING STUFF LIKE THAT. THAT WAS IT. THANK YOU. APPRECIATE YOU BOTH FOR THE PRESENTATION. >> COURAGE: THANK YOU, COUNCILWOMAN. >> KAUR: I'M CONFUSED BY ALL THE DIFFERENT CONVERSATIONS BECAUSE I THINK THERE'S A LOT OF DIFFERENT CONVERSATIONS HAPPENING TODAY. IN COORDINATION OF CONSTRUCTION AND DEVELOPMENT, BUT I FEEL THOSE ARE COMPLETELY DIFFERENT THINGS. WHEN I'M THINKING ABOUT PUBLIC WORKS COORDINATION FOR CONSTRUCTION, WE'RE TALKING ABOUT BOND, IMP, STREET CONSTRUCTION AND THAT'S A COMMUNICATION ISSUE THAT WE HAVE THAT'S COMPLETELY SEPARATE FROM DSD. I'M GOING TO SEPARATE MY COMMENTS IN THAT WAY. PARTICULARLY -- WE'LL START WITH DSD. I APPRECIATE THE LEADERS HERE FROM THIS COMMUNITY, BUT I DO NOT THINK YOU REPRESENT THE SMALL DEVELOPERS. I JUST WANT TO REITERATE I THINK DSD DOES A GREAT JOB, BUT THE PEOPLE I FEEL LIKE WE GET THE MOST STRUGGLE FROM ARE THE SMALL DEVELOPERS THAT DON'T KNOW WHAT THEY ARE DOING AND THAT'S THE MARKET WHO I FEEL LIKE WE NEED TO DO A BETTER JOB OF SUPPORTING. THERE IS A -- I UNDERSTAND LIKE IF THEY REACHED OUT TO YOU, YOU WOULD HELP, BUT THEY DON'T KNOW HOW. I HAVE PERSONAL EXPERIENCE WITH THIS AND SO I JUST THINK IT'S THE ONE AREA I THINK WE COULD BE BETTER AT IS HELPING SUPPORT THE PERSON WHO DOESN'T KNOW WHAT THEY ARE DOING, WHAT THE PROCESS IS. SO I JUST HAD ACTUALLY A FRIEND -- A LEADER IN THE COMMUNITY ASK HOW DO I CALL, WHO DO I TALK TO AND I CONNECTED HER TO MELISSA, I WAS LIKE HELP HER OUT. IF THEY DON'T KNOW A COUNCIL PERSON, WHAT WOULD BE SOMEONE'S FIRST STEP TO LEARNING HOW TO DO LAND DEVELOPMENT? >> SHANNON: YEAH, AND THAT'S CERTAINLY IT'S SOMETHING WE HEAR, YOU KNOW, ANYBODY WALKING INTO OUR BUILDING THAT DOESN'T REALLY KNOW, THIS IS MY FIRST TIME, I DON'T DO PROJECT AFTER PROJECT. WE'VE DONE A FEW THINGS, WE HAVE A FEW THINGS. ONE OF THE THINGS WE'VE TRIED TO MAKE IT IS IF YOU WALK INTO OUR BUILDING AND SAY I WANT TO BUILD SOMETHING TO MY HOUSE, SMALL BUSINESS, FIRST TIME DOING WHATEVER, WE HAVE STAFF DEDICATED RIGHT AT OUR ONE-STOP SHOP THAT OFFER FREE CONSULTATIONS. IT IS GET YOUR NUMBER IN LINE. YOU CAN SIT DOWN FOR USUALLY A 35 OR 45-MINUTE CONVERSATION. ARE YOU ZONED PROPERLY, WHAT ARE YOU TRYING TO DO, DO YOU HAVE A CONTRACTOR, WHAT ARE SOME OF YOUR MAJOR QUESTIONS, AND THEN WE'LL GUIDE THEM THROUGH IN JUST A [00:40:01] GENERAL CONVERSATION THAT'S MAYBE NOT TOO TECHNICAL. THE STAFF WE HAVE ON THAT TEAM, I THINK WE HAVE THREE OF THOSE, THEY'VE USED DIFFERENT TERMS, CONSULTANTS, CONSULTATION EXPERTS, OMBUDSMAN, BUT THEY ARE CRITICAL TO WHAT YOU ARE DESCRIBING. THERE'S A LOT OF PEOPLE WHO DON'T UNDERSTAND THE DEVELOPMENT RULES, THERE'S A LOT OF THEM AND A LOT OF PROCESSES. THAT'S WHERE WE START. WE DO A LOT OF EDUCATION AND OUTREACH TO THE SMALLER CONTRACTORS, BUT CERTAINLY CHALLENGE US WITH THAT AND/OR CONNECT US WITH A FEW YOU ARE TALKING ABOUT. >> KAUR: WE HAVE A STAKEHOLDER GROUP AND THEY WERE MENTIONING LIKE FOR AFFORDABLE HOUSING WE HAVE SOMEONE AT DSD THAT WALKS THEM THROUGH KIND OF THE PROCESS. I FORGET WHO THE INDIVIDUAL WAS THAT WAS FROM -- DO YOU REMEMBER WHO I'M TALKING ABOUT? >> SHANNON: YEAH, WELL, WE CREATED IN THE BUDGET A COUPLE YEARS AGO AN AFFORDABLE HOUSING TEAM. WE HAVE HAD SO MUCH AFFORDABLE HOUSING NEED AND WORK AND BOTH BIG AND SMALL. WE HAVE LARGE COMPLEX APARTMENT COMPLEX AND VERY SMALL ACCESSORY DWELLING UNITS AND REMODELINGS, ET CETERA, SO WE CREATED A TEAM THAT WILL HAND HOLD THOSE PROJECTS FROM START TO FINISH. >> KAUR: EVERYONE WAS LIKE WOW, HE WAS SUCH AN ASSET TO HAVE THEM BECAUSE HE DOES -- >> SHANNON: IT COULD BE JASON WHO OVERSEES THAT TEAM. HE'S A ROCK STORE. >> KAUR: THE IDEA IS HOW DO WE REPLICATE THAT KIND OF SERVICE AND MAYBE WE CAN'T, BUT SOMETHING SIMILAR WHERE THERE IS A HAND HELD -- MAYBE NOT HAND HELD BUT AT LEAST AN OVERVIEW. HOW DO YOU SIMPLIFY TO SOMETHING DIGEST I BELIEVE ONLINE. IT HAS TO BE SOMETHING THAT'S ALLEGES MORE DETAILED FOR SOMEONE TO UNDERSTAND THE PROCESS, BUT ALSO ADDITIONAL SUPPORT. JUST SOMETHING TO THINK ABOUT, HOW DO WE ENHANCE AN OVERVIEW. MAYBE THERE'S A PRESENTATION, A WEBINAR THAT FOLKS CAN WATCH OR ATTEND OR THINGS LIKE THAT TO SHOW THIS IS WHAT THE DEVELOPMENT PROCESS LOOKS LIKE. >> SHANNON: SURE. >> KAUR: AND ALSO THEY ARE LIKE THIS IS HOW LONG YOU CAN EXPECT FOR A PERMIT PROCESS TO TAKE. THIS IS WHAT YOU CAN ACTUALLY DO. I HAD AN ARCHITECT RECENTLY TELL ME WHY DIDN'T THEY TELL ME THAT WAS THE PROBLEM. I WAS LIKE DID YOU CALL THEM? NO, I DIDN'T KNOW I COULD CALL. I KNOW IT SEEMS LIKE A SIMPLE THING, BUT YOU SHOULD HAVE JUST CALLED AND THEY DIDN'T. ALL THAT TO SAY TRY AND FIGURE OUT HOW TO MAKE THAT PROCESS A LITTLE SIMPLER. THE SECOND THING I'VE SHARED WITH YOU AND SHARING WITH MY COLLEAGUES IS THE PERMIT REVIEWING CAN HAVE -- TWO PEOPLE CAN LOOK AT THE SAME PERMIT DRAWINGS AND HAVE TWO DIFFERENT COMMENTS AND RESPONSES. I DON'T KNOW HOW WE FIX THAT, BUT WE'VE GOT TO FIGURE OUT BETTER TRAINING FOR PERMIT REVIEWERS SO PEOPLE AREN'T HEARING SEPARATE THINGS FROM SEPARATE PEOPLE. AND THAT'S JUST A NOTE. AND THEN THE LAST THING I JUST WANT TO SHOUT OUT IS YOUR DOWNTOWN INSPECTION TEAM, LIKE THAT PERCENTAGE RATE IS FREAKING FANTASTIC. INSPECTORS DO AN AMAZING JOB, SUPER HELPFUL AND WONDERFUL AND YOU HAVE SOME GREAT PEOPLE ON THAT TEAM AND I WANTED TO MAKE SURE I SHOUTED THEM OUT. >> SHANNON: THANK YOU. >> KAUR: I HAVE A QUICK QUESTION, DO WE HAVE REGULATION FOR STORAGE OF EQUIPMENT VEHICLES OR EQUIPMENT AND VEHICLES ON RIGHT-OF-WAY? >> SHANNON: REGULATIONS ON WHETHER THEY CAN OR CANNOT ON RIGHT-OF-WAY? >> KAUR: YES. >> SHANNON: THEY CAN'T STORE IT. >> KAUR: DO WE HAVE AN ORDINANCE? >> SO LIKE A PRIVATE DEVELOPER PUTTING A PIECE OF EQUIPMENT -- >> KAUR: IT COMES UP IN TAKE COUPLE THINGS. THE PRIVATE DEVELOPER PUTTING SOMETHING ON THE RIGHT-OF-WAY AND A DEVELOPER, ANY CONSTRUCTION PERSON IN GENERAL LEAVING EQUIPMENT ON RIGHT-OF-WAY. DO WE HAVE AN ORDINANCE THAT SAYS CONSTRUCTION EQUIPMENT CAN'T BE LEFT ON RIGHT-OF-WAY? >> RAZI CAN COME UP, BUT EACH PERMIT FOR A PRIVATE DEVELOPER, MAY THAT BE DOWNTOWN OR NOT, ILLUSTRATES WHAT CAN BE LEFT ON THE RIGHT-OF-WAY OR NOT. THAT'S FOR THE PRIVATE DEVELOPER. >> HOSSEINI: WE CHARGE THEM PER SWEAR -- SQUARE FOOT OF THE SIDEWALK THEY ARE PROPOSING TO CHANGE OR THE LANE. THE LAST DAY, IT GOES FOR GENERAL FUND, THEY CANNOT PARK ANYTHING OUTSIDE OF THAT AREA WE ARE AUTHORIZED THEM TO PARK. [00:45:03] MOST OF THE TIME THAT'S FOR LOADING AND UNLEADING AND YOU ARE RIGHT SOMETIME END UP PARKING THERE REGULAR, BUT WE HAVE GIVEN THEM THAT SPACE TO USE AND BASICALLY ARE RENTING THEM FOR THE DURATION OF THE PROJECT. >> KAUR: WHAT ABOUT FOR PUBLIC CONSTRUCTION PROJECTS FOR STREETS AND SIDEWALKS? >> HOSSEINI: WHEN A PROJECT GOES UNDER CONCEPTION, ENTIRE PROJECT LIMIT IS RESPONSIBILITY OF THE CONTRACTOR. AS LONG AS HE IS NOT BLOCKING ACCESS FOR THE DRIVEWAYS, EMERGENCY RESPONSE, AND IF THERE IS A TRAVEL LANE NORTH AND SOUTH OR EAST AND WEST, THEY CANNOT BLOCK THEM. DEPENDING ON WHAT THEY ARE DOING. IF THEY ARE DIGGING FOR SANITARY SEWER LINE OR EXCAVATION, THEY HAVE AREA. BUT THEY CAN STILL PARK EQUIPMENT OVERNIGHT BECAUSE IT'S REALLY NOT EFFICIENT FOR THEM TO AT 4:00 STOP DOING, HAUL THOSE SOMEPLACE ELSE, TOMORROW BRING IT BACK , IS GOING TO MAKE THE PROJECT SIGNIFICANTLY LONGER. >> KAUR: DO WE HAVE A MAP FOR EACH PROJECT LIKE IF IT'S A PRIVATE DEVELOPER WHERE THEY ARE GOING TO PARK AND CLOSE? >> HOSSEINI: WE DON'T GO IN DETAIL, BUT WE HAVE THE LIMIT OF THE FACE OF THE PROJECT. WE REALLY DON'T KNOW WHAT CONTRACTOR IS GOING TO DO ON CERTAIN DAY OR WEEK AND HOW THEY ARE GOING TO DO. BUT WE SAY YOU'VE GOT TO WORK ON THIS BLOCK OR TWO BLOCK ONLY. >> KAUR: BUT ON THAT BLOCK OR TWO BLOCK, THERE'S NOWHERE THAT'S SHOWN TO THEM THIS IS WHERE YOU CAN PARK AND THIS IS WHERE YOU CAN'T? >> HOSSEINI: NO, MA'AM. WE DON'T WANT TO GET TOO MUCH IN CONTRACTOR BUSINESS BECAUSE IT WILL BE MORE EXPENSIVE. >> KAUR: BUT IF WE DON'T, WE'RE GOING TO GET INTO SMALL BUSINESSES. >> HOSSEINI: THEY CANNOT BLOCK ACCESS TO RESIDENTIAL OR BUSINESSES. THAT'S THE CRITERIA, BUT WE DON'T TELL THEM YOU HAVE TO PARK IN THAT CORNER OR THE OTHER CORNER. >> KAUR: THAT GIVES SOMETHING TO THINK ABOUT. THANK YOU. AND THEN ONE MORE QUESTION. JUST FROM -- SHOOT, WHAT WAS I GOING TO THINK ABOUT? NEVER MIND. FOR CONSTRUCTION COORDINATION WITH DEVELOPMENT, DO YOU GUYS COORDINATE FOR ANY KIND OF DEVELOPMENT WHETHER OR NOT IT'S PRIVATE OR PUBLIC, OR JUST IS IT THE SAME PEOPLE OR DIFFERENT PEOPLE IS WHAT I'M ASKING. >> HOSSEINI: EVERY KIND. EVERYTHING IS GOING TO HAPPEN IN CITY RIGHT-OF-WAY, WE HAVE TO GIVE THEM PERMIT, AND EVERYTHING IS HAPPENING IN PRIVATE MIKE GIVES THEM PERMIT AND WE COORDINATE THESE PROJECTS. MANY TIMES, LIKE THEY ARE BUILDING HOTEL NEXT TO OUR BUILDING, THEY NEED ACCESS TO DO THEIR JOB, WHICH LANE THEY CAN CLOSE AND HOW LONG. >> KAUR: IS THAT SOMETHING WE CONSIDER WAITING FOR LIKE AFFORDABLE HOUSING PROJECTS, RIGHT-OF-WAY ACCESS? LIKE IF SOMEONE IS BUILDING AFFORDABLE HOUSING AND THEY NEED A CERTAIN PART OF THE STREET TO BE ABLE TO ACCESS FOR THEIR DEVELOPMENT, DO WE WAIVE THOSE FEES? >> I THINK WHEN THE COUNCIL DECIDES ON A PROJECT AS A WHOLE, THAT HAPPENS AT THE VERY BEGINNING OF THE PROJECT IF THE COUNCIL IS INCENTIVE I'VEING THE PROJECT. >> HOSSEINI: JOHN IS CORRECT. SOMETIMES YOU GET THEM A SEWER OR CPS OR OTHER AND IT COULD BE ROADWAY OR SIDEWALK CLOSURE. >> SHANNON: JUST TO CLARIFY, COUNCILWOMAN, THE CITY FEE WAIVER PROGRAMS, AFFORDABLE HOUSING IS ONE OF THAT, I THINK IT'S FOUR OR FIVE BUCKETS, BUT THAT'S THE BIGGEST BUCKET. IF IT'S IN A PROJECT THEY WORK WITH NHSD TO GET THEIR PROJECT APPROVED AND THEN WHEN WE CHARGE A FEE THEY BRING THAT FEE WAIVER TICKET AND THEY DON'T HAVE TO PAY EITHER THE BUILDING PERMIT FEE OR THE ASSOCIATED PERMITS. THERE IS SOMETHING THERE TO REDUCE THOSE FEES FOR AFFORDABLE HOUSING. >> KAUR: OKAY. GOT IT. THANK YOU SO MUCH. I FEEL LIKE I COULD TALK ABOUT PUBLIC WORKS COMMUNICATION AND DSD FOREVER, BUT I'LL STOP THERE. >> COURAGE: THANK YOU FOR STOPPING THERE. COUNCILMEMBER MCKEE-RODRIGUEZ. >> MCKEE-RODRIGUEZ: ECHO ING WHAT COUNCILMEMBER KAUR MENTIONED, I'M NOT SURE THAT I GET THE SAME LEVEL OF CALLS OR CONCERNS ABOUT THE SPEED AT WHICH DEVELOPMENT IS HAPPENING. THERE'S -- MORE SO THE FACT THE DEVELOPMENT IS OFTEN NOT HAPPENING, ALL THE VACANT PROPERTIES, THE BARRIERS TO DEVELOPMENT, THAT MORE SO. BUT WHAT I AM INTERESTED IN AND I THINK WARRANTS A SEPARATE PRESENTATION WOULD BE THE LIFE CYCLE OF AN INFRASTRUCTURE PROJECT. PARTICULARLY OUR LARGE RECONSTRUCTIONS, WHERE ARE THE LEVERS OF ACCOUNTABILITY AND BALANCE, WHERE ARE THE [00:50:03] OPPORTUNITIES FUNOR INTERVENTION WHEN PROBLEMS OCCUR THAT MAY LEAD TO DELAYS. WHAT ARE THE MAJOR CHECKPOINTS TO ALLOW STAFF A PROJECT IS GOING WELL INCLUDING INSPECTIONS. MY HOPE THAT COULD INFORM A POLICY DISCUSSION. THERE'S A BIG -- SPEED BUMP INSTALLATION, TRAFFIC STUDIES, VERSUS THE COORDINATION THAT GOES INTO A DRAINAGE PROJECT OR A COMPLETE RECONSTRUCTION OR EVEN MAJOR FACILITY IMPROVEMENTS LIKE [INAUDIBLE]. SO I DON'T KNOW THAT WHAT THAT ALL -- I GUESS AND MY HYPOTHESIS IN A CITY AS LARGE AS OURS, TO BE UNDER A SINGLE UMBRELLA. THAT'S A CONVERSATION I WOULD LIKE TO HAVE IF THE CHAIR WOULD BE SO WILLING. OTHER THAN THAT, THANK YOU ALL FOR THE PRESENTATION, THE WORK THAT YOU DO. THERE IS SOME GREAT STATS ON THERE. GLAD TO SEE YOU ALL HERE TODAY. THANK YOU. >> COURAGE: OKAY, THANK YOU, COMMITTEE MEMBERS. THE REASON WHY I BROUGHT THIS FORWARD WAS I THINK THAT THE COMMUNITY IN GENERAL HAS EXPRESSED DISSATISFACTION WITH AS MUCH CONSTRUCTION AS WE'VE HAD AND MAKING IT VERY CHALLENGING FOR PEOPLE TO LITERALLY GET DOWNTOWN TO GO TO EVENTS OR ACTIVITIES OR TO GET OUT AFTER. I THINK PEOPLE HAVE BEEN CONCERNED ABOUT SO MANY OF THE SMALL BUSINESSES THAT ARE ADVERSELY AFFECTED BECAUSE THEIR CUSTOMERS CAN'T GET DOWN THERE OR THEY DON'T WANT TO TRY AND GO DOWN BECAUSE THERE'S SO MUCH CONSTRUCTION GOING ON. WE'VE SEEN ALL KINDS OF CONSTRUCTION BEING PROPOSED WHERE WE'RE SEEING NEW HOTELS BEING BUILT. WE'RE SEEING ADDITIONAL BUILDINGS BEING REDONE, CHANGING FROM A HOSPITAL TO AN APARTMENT COMPLEX, FOR EXAMPLE. THE REPER DISCUSSIONS AND AT LEAST THE PERCEPTION IN THE MINDS OF PEOPLE IT'S TAKING TOO LONG AND THERE ISN'T ANY COORDINATION. WHAT I'M HEARING FROM SOME OF YOU WHO SPEAK THERE IS COORDINATION. I DON'T KNOW WHETHER WE COULD HAVE MORE COORDINATION. I DON'T KNOW, EXAMPLE, IF WE CAN HAVE MORE OF THE STAKEHOLDERS MORE FREQUENTLY AND SHARE NOT JUST A SHORT-TERM LOOK ABOUT WHAT'S COMING IN THE NEXT SIX MONTHS, BUT WHAT'S THE LONG-TERM LOOK. A YEAR, 18 MONTHS FROM NOW. AS YOU SAID, MIKE, THEY CAN COME OUT AND PUT IN A PLAT, BUT THEY MAY NOT EXECUTE ON IT FOR TWO YEARS OR A YEAR AND A HALF AND THAT COULD BE BECAUSE OF FINANCING OR A LOT OF OTHER REASONS. BUT THEN SOMEBODY ELSE STARTS SOMETHING IN BETWEEN AND ALL OF A SUDDEN WE SEE THINGS GET JUMBLED AND ALL OF A SUDDEN SOMEBODY IS DOING SOMETHING AND THE GUY WHO SAID TWO YEARS AGO I WANTED TO DO SOMETHING, NOW IS THE TIME FOR ME TO DO IT AND THEN WE SEE THIS CONFLICT IN THE WAY OF PEOPLE BEING ABLE TO MOVE AROUND DOWNTOWN AND BUSINESSES BEING AFFECTED BY THAT. THAT WAS MY PURPOSE FOR TRYING TO DEVELOP THIS DISCUSSION. I DON'T KNOW IF WE NEED A GREATER DISCUSSION ON THIS. RAZI, I'LL ACCEPT -- >> HOSSEINI: A FEW THINGS. WHEN PEOPLE TALKS ABOUT EVERYTHING ON THEIR CONSTRUCTION, THAT'S REALLY TRUE. LOOK AT OUR PROGRAM, 2007 BOND WAS COMMUNITY NEEDS MORE. 21 YEARS AGO WAS 11 MILLION, 120 MILLION BECAUSE THERE IS A LOT OF NEED TO DO MORE. CIP HAS INCREASED AND EVERYBODY WANTS THEIR PROJECT TO BE DONE YESTERDAY, NOT TOMORROW. WE ARE DOING BEST WE CAN TO MANAGE THESE GOOD NEWS IMPROVEMENT IN OUR COMMUNITY. >> COURAGE: UH-HUH. YOU KNOW, SOMETHING YOU AND I HAVE TALKED ABOUT TOO IS DO WE HAVE ENOUGH RESOURCES TO DO ALL OF THIS. ARE THERE ENOUGH CONTRACTORS, ARE THEY ENOUGH BUSINESSES. I'M SURE THERE'S ENOUGH ENGINEERS AND ENOUGH ARCHITECTS, BUT ARE THERE ENOUGH OF THE PEOPLE WHO ACTUALLY GO OUT AND DO THE PHYSICAL WORK TO MOVE THESE PROJECTS AS QUICKLY AS WE MOVED? >> HOSSEINI: COUNCILMAN, YOU REQUEST THIS LAST YEAR DURING BUDGET PROCESS, WE HIRED TO INTERVIEW THE CONTRACTOR TO GIVE US RECOMMENDATION AND THE RECOMMENDATION WAS THERE IS ENOUGH RESOURCES. IF THEY HAVE ENOUGH PROJECT, THEY WILL BUILD UP RESOURCES TO DELIVER THE PROJECT. OUR BIGGEST CHALLENGE IS DOING THE ROADWAY, PROVIDING ACCESS FOR EVERY DRIVEWAY, MAIL DELIVERY FOR UPS DELIVERY AND OTHER. WE CANNOT DO AS FAST AS WE [00:55:02] CONTRACTOR MAKES MONEY FINISHING PROJECT FASTER NOT SLOWER. THEY WANT TO HAVE GOOD NAME AND FINISH THEIR PROJECT MUCH FAST THEY ARE THAN WE WANT THEM TO -- FASTER THAN WE WANT. >> COURAGE: I'M HOPING IF THERE ARE OTHER WAYS WE DISCOVER THROUGH COLLABORATION AND TALKING WITH ONE ANOTHER AND WE CAN IMPROVE THINGS MORE QUICKLY, THAT WOULD BE THE GOAL OF ALL OF US. >> HOSSEINI: YES, SIR. >> COURAGE: I APPRECIATE EVERYBODY'S INPUT. IF YOU HAVE FURTHER INPUT, DEFINITELY TALK TO DEPARTMENT OF PUBLIC WORKS, TALK TO DEVELOPMENTAL SERVICES, FEEL FREE TO SHARE ANYTHING WITH US AS MEMBERS OF THIS COMMITTEE. BUT I APPRECIATE EVERYBODY COMING OUT AND THAT PRESENTATION. ANYTHING ELSE TO ADD, MIKE? >> COUNCILMEMBER KAUR HAS ONE MORE THING TO ADD. >> KAUR: ONE MORE THING WE GET A CALL ON A LOT, PEOPLE GET GET INVESTED FOR A ZONING CASE AND IF THE DEVELOPER DOESN'T MOVE ON IT BECAUSE THEY DON'T HAVE ENOUGH MONEY TO BUILD THE PROJECT, THE COMMUNITY GETS FRUSTRATED BECAUSE THE LOT STAYS VACANT OR MAYBE THEY DON'T HAVE ENOUGH FUNDS FOR DEMOLISHING. IS THERE A WAY TO REQUIRE UPDATES POST-ZONING? LIKE ONCE WE KNOW WHO THE PROPERTY OWNER IS FROM A ZONING CASE TO ASK THEM TO SUBMIT MONTHLY, I DON'T KNOW IF THAT'S TOO EXTREME, BUT LIKE QUARTERLY UPDATES ON WHAT THEY ARE DOING WITH THE PROPERTY OR IS IT STUCK OR, YOU KNOW, WHAT -- >> SHANNON: YEAH, I -- I DON'T KNOW THE ANSWER TO THAT QUESTION. LET ME THINK ABOUT THAT. CERTAINLY I WOULD SAY MOST OF OUR ZONING CASES THEY HAPPEN BECAUSE SOMEONE HAS AN IDEA TO DO A PROJECT, THEY WANT IT ZONED A CERTAIN WAY SO IT'S LEGAL TO BUILD AND I THINK MOST OF THEM FALL THROUGH. THERE ARE PROBABLY SOME EXAMPLES SOMETHING CHANGES, FINANCES FALL THROUGH, ET CETERA, AND IT DOESN'T. >> KAUR: OR PARTICULARLY RIGHT NOW GIVEN THE COSTS OF CONSTRUCTION. I DON'T HAVE TO TELL YOU GUYS BUT PROJECTS ARE BEING DELAYED LEFT AND RIGHT AND IT WOULD JUST BE NICE FOR THE COMMUNITY TO KNOW LIKE HEY, AS AN OWNER, I'M STILL INVESTED IN THIS PROJECT, I JUST DON'T HAVE THE FUNDING OR WHATEVER. RIGHT NOW IT'S LIKE LET ME CALL THE PERSON WHO GOT IT REZONED TO GET AN UPDATE TO SEE WHERE THEY ARE. I DON'T KNOW IF IT'S POSSIBLE TO ASK FOR A TIME LINE, MAYBE YOU CAN WORK WITH THESE FOLKS TO SAY WHAT'S ACTUALLY POSSIBLE THAT'S NOT TOO CUMBERSOME BUT AT LEAST SOME KIND OF NOTIFICATION TO THE COMMUNITY WHAT THE PROCESS IS. >> SHANNON: WE'LL THINK ABOUT THAT AND SEE IF WE CAN COME UP WITH SOMETHING. >> KAUR: THANKS. >> COURAGE: THANK YOU, COUNCILWOMAN. THAT CONCLUDES OUR ITEM NUMBER 2. NOW, ITEM NUMBER 3 IS A DISCUSSION OF AN APPOINTMENT OF AN AD~HOC COMMITTEE TO REVIEW THE AIRPORT ADVISORY COMMISSION APPLICANTS. EVERYBODY ELSE, YOU ARE EXCUSED IF YOU WOULD LIKE TO GO. THANK YOU FOR BEING HERE. SO WE NEED TO PUT TOGETHER REALLY JUST A TWO-MEMBER PANEL THAT WOULD GO AHEAD AND REVIEW BECAUSE WE HAD HOW MANY APPLICANTS, I DON'T KNOW, FOR THAT? -- JOHN, FOR THAT? 50-SOMETHING APPLICANTS. WE NEED TO NARROW THAT DOWN TO A NUMBER THAT MAY BE MORE REASONABLE AND EFFICIENT. WOULD ANY OF YOU LIKE TO VOLUNTEER? OKAY, THANK YOU, COUNCILWOMAN. >> WE HAVE TWO COMMITTEE MEMBERS VOLUNTEERING AND I WILL ASK YOU TO WORK TOGETHER TO AGREE ON A TIME AND EXPECTATION. BUT WHAT DO YOU THINK IS THE FRAME OF REFERENCE? >> I THINK THE PLAN IS IN MAY TO INTERVIEW YOUR FINALIST, WHATEVER THAT NUMBER MIGHT BE AT THIS COMMITTEE AND MAKE A DECISION SO WE CAN APPOINT. WE'LL DISTRIBUTE THOSE RESUMÉS TO YOU SO YOU CAN REVIEW AND BEGIN THAT PROCESS. YOU WERE GOING TO ASK A QUESTION? >> >> WELL, RELATIVELY ALL OPEN, ISN'T THAT RIGHT? >> THERE ARE NINE OPENINGS. >> >> THOSE NINE ARE AVAILABLE NOW I THINK IS THE IDEA. >> COURAGE: AND YOU MAY HAVE SOME PEOPLE REAPPLYING OUT OF THAT 51. >> >> CORRECT. >> WE'RE MAKING IT TOO COMPLICATED. >> COURAGE: GOOD, I LIKE IT SIMPLE. OKAY. ANY OTHER QUESTIONS ABOUT THAT? THEN WE HAVE TWO COMMITTEE MEMBERS WHO WILL BE THE AD HOC COMMITTEE TO REVIEW THOSE APPOINTMENTS TO THE AIRPORT COMMISSION. I THINK THAT THEN CONCLUDES OUR BUSINESS, SO AT 2:40 WE [01:00:04] ARE ADJOURNED. THANK YOU FOR BEING HERE. * This transcript was compiled from uncorrected Closed Captioning.