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[00:00:09]

>> MAYOR JONES: GOOD AFTERNOON, THE TIME IS NOW 2:02 P.M. ON WEDNESDAY, AUGUST 20TH, IN THE CITY OF SAN ANTONIO BUDGET WORK SESSION IS CALLED TO ORDER. MADAM CLERK, PLEASE CALL

THE ROLL. >> CLERK:

>> MAYOR JONES: GREAT. THANK YOU, MADAM CLERK. THIS MEETING IS TO HEAR ABOUT HUMAN SERVICES STRATEGY, NEIGHBORHOOD HOUSING SERVICES, ANIMAL CARE SERVICES. ERIK, ARE YOU READY TO BEGIN?

>> WALSH: YES, MA'AM. IN THE ORDER YOU JUST STATED, WE'LL START OUT WITH HUMAN SERVICES AND TRANSFER OVER TO NEIGHBORHOOD AND HOUSING SERVICES AND THEN END WITH JOHN WITH ANIMAL CARE SERVICES.

THE FLOOR IS YOURS, MARK. >> GOOD AFTERNOON, MAYOR AND COUNCIL. MY NAME IS MARK CARMONA, CHIEF [INDISCERNIBLE] OFFICER AND NOW DIRECTOR OF THE NEW HOMELESS SERVICES STRATEGY DEPARTMENT. FOR THE LAST THREE BUDGET SURVEYS RESPECTS RANKED HOMELESS IN THE TOP TWO FOR OUR COMMUNITY. DURING THE LAST POINT IN TIME COUNT, THE NUMBER OF INDIVIDUALS COUNTED AS EXPERIENCING HOMELESSNESS WAS 3,625, A SLIGHT INCREASE FROM LAST YEAR. AS SOCIOECONOMIC COSTS SUCH AS HOUSING AND HEALTHCARE CONTINUE TO INCREASE AND IMPACT OUR LOCAL HOMELESS RESPONSE SYSTEM, THE CITY OF SAN ANTONIO WILL KNOW FOCUS ITS EFFORTS TO ADDRESS HOMELESSNESS IN OUR COMMUNITY.

I WANT TO RECOGNIZE SOME MEMBERS THAT ARE WITH US TODAY, NAKISHA BAKER FROM SAM, KATIE WILSON FROM CLOSE TO HOME, EDDIE FROM CORAZON AND DAVID HEWITT FROM HAVEN FOR HOPE. THE WORK HAS INCREASED AND IMPROVED OVER THE PAST FEW YEARS. WE WILL NEED TO EXPAND AND FURTHER ALIGN THESE RELATIONSHIPS MOVING FORWARD. THROUGH THE WORK OF THE 43 STAFF MEMBERS, THE DEPARTMENT WILL DIRECT ITS EFFORTS THIS YEAR TO REDUCE UNSHELTERED HOMELESSNESS, REDUCE FAMILY HOMELESSNESS AND PREVENT HOMELESSNESS. THE DEPARTMENT WILL WORK -- WILL FOCUS ITS WORK TO ALIGN EFFORTS ACROSS CITY DEPARTMENTS AND EXTERNAL COMMUNITY PARTNERS. WE MUST BUILD NEW CROSS-SYSTEM PARTNERSHIPS WITH HEALTHCARE SYSTEMS, THE LOCAL BEHAVIOR HEALTH SYSTEM, BEXAR COUNTY AND IT'S SPECIALTY COURTS, HOUSING DEVELOPERS AND SOCIAL SYSTEMS JUST TO NAME A FEW. WE WILL CONTINUE TO WORK UPSTREAM TO INCLUDE FINANCIAL ASSISTANCE, CASE MANAGEMENT, HOUSING STABILITY SERVICES AND LEGAL SERVICES. WE MUST ENGAGE IN DEEPER DATA ANALYSIS TO BETTER UNDERSTAND THE NEEDS AND CHALLENGES OF THE PEOPLE WE'RE SERVING.

THIS WILL ALLOW US TO DEVELOP A LONG-TERM PROGRAM AND FUNDING PLAN TO ADDRESS THE COMPREHENSIVE NEEDS OF THE LOCAL HOMELESS RESPONSE SYSTEM. THE PLAN SHOULD ADDRESS BOTH OPERATIONAL AND CAPITAL NEEDS. WE WILL NEED ELEMENTS OF HOUSING, SUPPORTIVE HOUSING AND AFFORDABLE HOUSING AS WE WORK TO PREVENT HOMELESSNESS.

TO CARRY THIS OUT, WE WILL WORK ON BUILDING A BUSINESS CASE FOR THE VARIOUS TYPES OF HOUSING NEEDED FOR THE UNHOUSED. RECENTLY NEIGHBORHOOD HOUSING AND SERVICES DEPARTMENT CONCLUDED ITS HOUSING BOND STAKEHOLDER SESSION WHERE THERE SEEMS TO BE A GROWING CONSENSUS IN THE COMMUNITY FOR TRANSITIONAL AND BRIDGE HOUSING. THE DEPARTMENT WAS CREATED TO ELEVATE AND BETTER COORDINATE THE CITY'S RESPONSE TO ITS HOMELESS RESIDENTS, WHERE LEVERAGING EXISTING RESOURCES FROM THE DEPARTMENT OF HUMAN SERVICES AND WE WILL LEAD COORDINATION WITH VARIOUS CITY DEPARTMENTS AND OUR HOMELESS RESPONSE SYSTEM PARTNERS.

OUR NEW DEPARTMENT IS CARRIED OUT IN SIX AREAS THROUGH OUR STREET OUTREACH TEAM, OUR ENCAMPMENT ABATEMENT COORDINATION, OUR COMMUNITY CONNECTIONS HOTLINE, THROUGH OUTREACH SHELTER AND HOUSING CONTRACT AND THROUGH COORDINATION AND ADMINISTRATION.

WE CAN'T DO THIS WORK ALONE. WE HAVE TO DO IT IN PARTNERSHIP THIS SLIDE SHOWS A SAMPLING OF SOME OF THE PARTNERS THAT ARE INVOLVED IN THIS WORK. THERE ARE MANY OTHERS IN THE ALLIANCE TO HOUSE EVERYBODY, WHICH IS PART OF OUR CONTINUUM OF CARE, BUT YOU CAN SEE THE CITY OF SAN ANTONIO CARRIES OUT ITS PLANNING AND POLICY DEVELOPMENT FUNCTION, PUBLIC SAFETY, COORDINATION AND FACILITATION -- AUDIO] -- IN THIS AREA AND PROVIDE DIRECT SERVICES.

CLOSE TO HOME IS OUR HUD DESIGNATED LEAD CONTINUUM OF CARE AGENCY, IT PROVIDES PROGRAM EVALUATION AND MONITORING, AS WELL AS

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DATA SYSTEM GOVERNANCE. AND THEN WE PARTNER WITH A NUMBER OF NONPROFIT SERVICE PROVIDERS, OUR FAITH-BASED ORGANIZATIONS, HEALTH PROVIDERS, FUNDING AGENCIES AND THE CRIMINAL JUSTICE SYSTEM.

AT THIS TIME, I'LL ASK PATRICK STECK TO WALK UP AND WALK US THROUGH THE PROPOSED BUDGET AND SOME OPERATIONAL ITEMS FOR THE COUNCIL.

THANK YOU. >> THANK YOU, MARK, PATRICK STECK, ASSISTANT DIRECTOR WITH THE HUMAN SERVICES DEPARTMENT, AND JOINING ME AS ASSISTANT DIRECTOR FOR THE HOMELESS SERVICES AND STRATEGIES DEPARTMENT, I'VE BEEN WORKING IN THIS SPACE NOW FOR ABOUT FIVE YEARS AND EXCITED TO BE UNDER THE NEW DEPARTMENT UNDER MARK'S LEADERSHIP. THE PIS FISCAL '26 COMES OUT OF HUMAN SERVICES RESOURCES. OF THAT 21 MILLION IS CONTRACTED OUT AND 4.5 MILLION IS WITHIN THE DEPARTMENT FOR THOSE 43 STAFF POSITIONS AND OPERATIONS OF OUR DIRECT SERVICES IN THE DEPARTMENT. THE TOTAL PROPOSED BUDGET INCLUDES TOTAL HOMELESS SERVICES INVESTMENT OF $30.5 MILLION, FOR ABOUT FOUR AND A HALF MILLION.

OTHER DIRECT SERVICES ARE IN DEPARTMENTS SUCH AS SOLID WASTE, NEIGHBORHOOD AND HOUSING SERVICES. AND THEN OUR INDIRECT COSTS OF POLICE AND FIRE RESPONSE TO HOMELESSNESS ARE ESTIMATED AT ABOUT $23.2 MILLION, ABOUT 20 MILLION OF THAT IN POLICE COST. THE OTHER 3 MILLION IN FIRE AND EMS RESPONSE RUNS FOR HOMELESS RESPONSE.

YOU CAN SEE ON THE PIE CHART ON THE RIGHT, ABOUT HALF OF OUR FUNDING WITHIN THE DEPARTMENT IS DEDICATED TO SOME FORM OF SHELTERING.

$8.2MILLION INVESTMENT TO OUR HAVEN FOR HOPE CAMPUS, ABOUT A MILLION DOLLARS FOR SOME OTHER SHELTERS, INCLUDING THE BATTERED WOMEN'S AND CHILDREN SHELTER AND 5.2 FOR OUR LOW-BARRIER NONCONGRESS GRA GANTT SHELTER. IT IS THE PRIMARY BUDGET INITIATIVE OF THE FY '26 PROPOSED BUDGET WHICH INCLUDES 4.8 MILLION ADDITIONAL DOLLARS TO CONTINUE THAT LOW-BARRIER SHELTER FOR ONE MORE YEAR.

THE LOW-BARRIER SHELTER PROVIDES AN ALTERNATIVE TO TRADITIONAL CONGREGATE SHELTERS BY PROVIDING A SINGLE ROOM TO FOLKS WHO HAVE BEEN EXPERIENCING HOMELESSNESS, COMING OFF THE STREET. IT'S A 24/7 OPERATION.

IT INCLUDES CASE MANAGEMENT, MENTAL HEALTH SERVICES AND PHYSICAL HEALTH, MINOR MEDICAL HEALTHCARE ON SITE TO ADDRESS THOSE CONDITIONS THAT ARE PREVENTING HOUSING STABILITY. IT'S BEEN FUNDED THE LAST TWO YEARS,S BOTH THE LEASE AND THE OPERATIONS OF THE FACILITY THROUGH FEDERAL FUNDS FOR FISCAL '24 AND '25. AND AS I MENTIONED, THE PROPOSED BUDGET INCLUDES 4.8 ADDITIONAL MILLION DOLLARS FOR THE LEASE AND SAMMINISTRIES WILL FUND THE OPERATION SUPPORT TO CONTINUE THAT FOR AN ADDITIONAL YEAR THROUGH FUNDRAISING AND OTHER PARTNERSHIPS.

AND THEN WITH OUR STRATEGIC DIRECTION, WE'LL CONTINUE LOOKING FOR ONGOING DEVELOPMENT OPPORTUNITIES TO CONTINUE THIS.

IT'S BECOME AN INTEGRAL PART OF OUR HOMELESS RESPONSE SYSTEM.

SO SOME OF THE RESULTS OF THIS SHELTER, IT IS LOCATED DOWNTOWN IN A HOTEL FACILITY THAT HAS 313 ROOMS. THE FUNDING THAT SAMMINISTRIES OPERATIONS HAS -- OPERATES 185 OF THOSE ROOMS. -- WHERE THE CITY'S INVESTED THOSE FEDERAL DOLLARS, THE SHELTER HAS SERVED 526 INDIVIDUALS. THAT, I HAVE TO NOTE, IS OVER A TWO-YEAR PERIOD OF THE PROJECT. 266 POSITIVE EXITS, THOSE ARE EXITS TO -- MOST, SNRNT% OF THOSE, ARE TO A PERMANENT HOUSING DESTINATION, THE REST ARE TO A HIGHER LEVEL MEDICAL CARE, MAYBE ANOTHER SHELTER OR BRIDGE HOUSING SITUATION. WE DID HAVE ABOUT 200 NEGATIVE EXITS, AND THOSE ARE MOSTLY FOLKS RETURNING TO THE STREET. IT'S NOT A LINEAR PROCESS GETTING FOLKS INTO A PERMANENT HOUSING, ESPECIALLY WHEN THEY'VE BEEN LIVING UNSHELTERED ON THE STREET FOR MANY YEARS.

THE RECIDIVISM RATE, RETURN TO HOMELESSNESS AFTER PERMANENT HOUSING IS ABOUT 11.1%. NATIONALLY HUD TELLS US THE RECIDIVISM RATE FOR ALL COMMUNITIES, ALL ACROSS THE COUNTRY, IS ABOUT 11.8%.

SLIGHTLY BETTER AT THIS OPERATION THAN THE NATIONAL AVERAGE, AND ESPECIALLY NOTABLE GIVEN THE HIGH NEEDS THAT THIS SHELTER -- FOR THE CLIENTS THAT THIS SHELTER IS PROVIDING. AS I MENTIONED T PLAN FOR 2026, WE WILL -- THE BUDGET INCLUDES FUNDING FOR LEASING THE FACTOR ONE MORE YEAR. SAM HAS DONE FUNDRAISING TO FUND OPERATIONS AND PARTNERED WITH STRAC, OUR REGIONAL TRAUMA-COORDINATING ENTITY TO PROVIDE SPACE FOR MEDICAL STEPDOWN HOSPITAL DISCHARGES FOR

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PEOPLE WHO ARE EXPERIENCING HOMELESSNESS.

THERE'S A LOT OF OVERLAP WITH THAT POPULATION OF WHO OUR STREET OUTREACH IS ENGAGING WITH. SOMEONE IS DISCHARGED TO AN UNSHELTERED SITUATION, WE'RE PROBABLY GOING TO BE ENGAGING WITH THEM VERY SOON ANYWAY, SO THAT'S ABOUT 50 BEDS OF THE OPERATION FOR HOSPITAL DISCHARGE, BUT POINTING TO THAT AS AN EXAMPLE OF AN INNOVATIVE PARTNERSHIP WITH THOSE OTHER SECTORS ACROSS THE COMMUNITY TO ADDRESS HOMELESSNESS.

NEXT I WANT TO COVER SYSTEMWIDE LEVEL FOR THE HOMELESS RESPONSE SYSTEM, SOME DATA. TWO WAYS OF LOOKING AT THIS, ON THE LEFT IS WHAT OUR COMMUNITY DASHBOARD, AND THIS IS A DASHBOARD WE'VE HAD ON THE CITY'S WEBSITE FOR ABOUT A YEAR AND A HALF NOW. THIS SHOWS THE FLOW AND PROGRESS OVER TIME OF OUR HOMELESS RESPONSE SYSTEM.

ALL PARTNERS TOTAL HAVE HELPED FOR THE FIRST 10 MONTHS OF OUR CURRENT FISCAL YEAR, ABOUT 3800 PEOPLE, MOVED FROM THE STREETS INTO A BETTER LIVING SITUATION, WHETHER THAT'S SHELTER OR DIRECTLY INTO HOUSING.

AND THEN ABOUT 2,000 FOLKS WHO HAVE BEEN IN SHELTERS HAVE MOVED INTO PERMANENT HOUSING. OVER THAT SAME 10-MONTH PERIOD, WE SAW ALMOST -- OR OVER 1700 NEW PEOPLE ENTERING HOMELESSNESS, THESE ARE FOLKS WHO HAVE NEVER BEEN ENCOUNTERED BY ANY HOMELESS RESPONSE SYSTEM PARTNER OVER THE LAST 10 PLUS YEARS THAT WE HAVE USED, THE SHARED DATA SYSTEM OF OUR HOMELESS RESPONSE PARTNERS. MARK MENTIONED SOME OF THE NEEDS, THE GROWING TRENDS IN HOMELESSNESS, WE'RE SEEING A LOT OF NEW FACES AND THAT'S A CONSTANT CHALLENGE AND WHY WE NEED TO ADDRESS FARTHER UPSTREAM. 355 PEOPLE DID RETURN INTO HOMELESSNESS, WE HAD SEEN THEM BEFORE, THEY WERE PERMANENTLY HOUSED AND THEY CAME BACK TO OUR RESPONSE SYSTEM. THIS DATA LIVES, AS I MENTIONED, ON OUR DASHBOARD TO HELP SHOW THAT FLOW OF OUR RESPONSE SYSTEM.

ON THE RIGHT IS FROM OUR POINT IN TIME COUNT. THAT'S THE ONE-NIGHT SNAPSHOT CLOSE TO HOME CONDUCTS EVERY YEAR IN JANUARY.

BY COUNCIL DISTRICT, YOU CAN SEE THE CONCENTRATION OF UNSHELTERED HOMELESSNESS ON THE STREET, PRIMARILY DISTRICTS 1, 2 AND 5 IN THE DOWNTOWN -- IN AND AROUND THE DOWNTOWN AREA.

BUT THAT IS, AGAIN, A ONE-NIGHT SNAPSHOT. ANOTHER WAY OF LOOKING AT THAT ONE-NIGHT SNAPSHOT, IT DOES ALLOW US TO COMPARE OVER TIME.

SO THIS, OUR POINT IN TIME COUNT, OVER THE LAST SIX YEARS, WE DID NOT DO AN UNSHELTERED COUNT IN '21 DUE TO THE PANDEMIC, BUT YOU CAN SEE THAT OUR TREND LINES OVER THE LAST SIX YEARS, THE GRAY BARS IS THE STREET COUNT, THE UNSHELTERED COUNT. WE WERE MAKING SIGNIFICANT PROGRESS UP UNTIL 2024, AND THEN WE DID SEE A SLIGHT INCREASE IN JANUARY OF 2025.

VERY SIGNIFICANTLY, OUR SHELTERED POPULATION INCREASED ALMOST EVERY YEAR OVER THIS PERIOD. WE DID A BETTER JOB GETTING FOLKS INDOORS, AND WE KNOW THAT ENGAGEMENT LEVEL THAT WE CAN HAVE IN A SHELTER IS MUCH DIFFERENT THAN WE CAN HAVE ON THE STREETS IN GETTING FOLKS -- THEIR NEEDS MET AND INTO A PERMANENT HOUSING SITUATION.

WITHIN THAT POINT IN TIME COUNT, WE GET DATA ABOUT SOME DEMOGRAPHICS OF WHO'S EXPERIENCING HOMELESSNESS AND WHY. ONE SUBPOPULATION I DO WANT TO POINT OUT IS YOUNG ADULTS, SO THOSE AGES 18 TO 24, THAT'S THE HUD DEFINITION OF YOUNG ADULT. FROM LAST YEAR TO THIS YEAR INCREASED FROM 178 TO 200. A SMALL PIECE OF THE HOMELESS POPULATION, BUT GROWING, AND HIGHLY VULNERABLE SUBPOPULATION THAT WE WANT TO PUT A LOT OF EFFORT IN. WE'VE SEEN THIS TREND OVER THE LAST FEW YEARS, AND LAST YEAR HELD A WORK SESSION WITH PROVIDERS INFORMED BY YOUNG ADULTS WITH LIVED EXPERIENCE OF HOMELESSNESS.

AND OUT OF THAT HELD -- WITH THE HOUSING TRUST, A REALLY AMAZING DAY WITH ARCHITECTS, WITH PEOPLE WHO ARE -- YOUNG ADULTS WHO ARE EXPERIENCING HOMELESSNESS AT THE TIME, WITH FUNDER SERVICE PROVIDERS.

AND GAVE DIRECTION TO THE HOUSING TRUST ON SOME IDEAS ON HOW THEY CAN BUILD A HOUSING INTERVENTION FOR YOUNG ADULTS.

WE HAVE A GREAT RESPONSE SYSTEM WITH SAMMINISTRIES DROP-IN CENTER, THERE ARE DEDICATED BEDS AT HAVEN FOR HOPE, [INDISCERNIBLE] OFFERS SHELTER BEDS AT HAVEN FOR HOPE AS WELL AS A HOUSING PROGRAM. UTSA AND OUR DHS NEXT LEVEL PROGRAM, SERVING THIS POPULATION. WE KNOW THERE'S STILL NEEDS AND A GAP AND WITH THE HOUSING TRUST, WE WILL BE WORKING ON NEXT STEPS ON THE HOUSING INTERVENTION, WHAT THAT COULD LOOK LIKE FOR THIS SUBPOPULATION. I WANT TO MOVE TO ENCAMPMENT ABATEMENTS, MARK HAD MENTIONED A TOP PRIORITY OF RESIDENTS IN THE SURVEYS, WE DO HAVE A COORDINATED PROCESS TO ASSESS ENCAMPMENTS WHEN THEY'RE REPORTED TO US, USUALLY THROUGH 3-1-1. WE PROVIDE OUTREACH AND SERVICE CONNECTIONS TO ANYONE WHO'S IN THE ENCAMPMENT WHETHER IT'S ONE PERSON OR A LARGE ENCAMPMENT. ENCAMPMENTS POSE HEALTH AND SAFETY ISSUES,

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THEY'RE NOT SAFE PLACES TO SLEEP. WHEN WE'RE REMOVING AN ENCAMPMENT,CA WE DO PROVIDE NOTIFICATION AT LEAST 48 HOURS IN ADVANCE, BOTH VERBAL AND WRITTEN ON A SIGN, AND THEN WE ALWAYS DO A FINAL OUTREACH ENGAGEMENT BEFORE THE SITE IS ABATED. USUAUSUALLY THAT'S WHEN OUR SOLID WASTE DEPARTMENT. WE ALSO DO PARTNER WITH TXDOT ON STATE RIGHT OF WAY ON EXPRESSWAYS. THIS YEAR WE'RE ANTICIPATED TO DO SITE ABATEMENTS OF 1369 ENCAMPMENTS, A LITTLE OVER OUR TARGET OF 1300. WE SET A GOAL OF RESPONDING WITHIN 14 DAYS AND WE'RE AVERAGING 13 DAYS FOR THE FISCAL YEAR.

SOLID WASTE, AND THIS IS JUST THE SOLID WASTE CREWS, REMOVED OVER 2500 TONS FROM THESE ENCAMPMENTS. THE AVERAGE COST, WHEN WE AVERAGE IT OVER THE SOLID WASTE, HUMAN SERVICES DIRECT COST IS A LITTLE OVER $2,000 PER ABATEMENT. THAT DOESN'T INCLUDE THE INDIRECT POLICE SUPPORT TIME FOR SOME OF THE SUPPORT THAT THEY PROVIDE. AND I'LL END WITH THIS, THE MOST COST EFFECTIVE HOMELESS INTERVENTION IS PREVENTING IT BEFORE IT STARTS.

MARK TALKED ABOUT THIS AND HOW WE COORDINATE WITH PARTNERS TO PROVIDE SUPPORTS BEFORE THEY'RE NEEDED IN THE HOMELESS RESPONSE WORK.

BUT OUR COMMUNITY CONNECTIONS HOTLINE THIS FISCAL YEAR GREW TO INCORPORATE BENEFITS NAVIGATION THAT WAS PREVIOUSLY A DIFFERENT TEAM IN DHS. WHEN I PRESENT TO COMMUNITY GROUPS, I ALWAYS GIVE THEM TWO NUMBERS, 3-1-1 TO REPORT ENCAMPMENT AND THIS NUMBER, 207-1799 TO DIRECT FOLKS WITH SERVICES, IT'S OPEN DURING BUSINESS HOURS, IN INCLEMENT WHETHER WE GO TO 24 HOURS TO GET FOLKS IN SAFE PLACES. THAT CONCLUDES OUR PRESENTATION FOR THE HOMELESS SERVICES AND STRATEGY DEPARTMENT. NOW I'LL TURN IT OVER TO

VERONICA FOR NHSD. THANK YOU. >> THANK YOU.

GOOD AFTERNOON, MAYOR AND COUNCIL. OKAY.

THANK YOU. WHO'S AS TALL AS PATRICK OR DAVID, RIGHT? GOOD AFTERNOON, MAYOR AND COUNCIL. VERONICA GARCIA.

I'M THE DIRECTOR FOR THE NEIGHBORHOOD AND HOUSING SERVICES DEPARTMENT.

TODAY -- JOINED BY IAN BENAVIDES AND VERONICA GONZALES AS WELL AS MANY HIGH-LEVEL MANAGERS FROM THE NHSD TEAM. I WANT TO SEND MY SINCERE THANKS TO THE TEAM AND ALL OF OUR PARTNERS THAT HELP US DELIVER THESE HOUSING PROGRAMS EVERY DAY. WE'LL START WITH THE OVERVIEW OF THE DEPARTMENT AS WELL AS SOME HIGH-LEVEL STRATEGY OF THE PLAN, GO OVER AN UPDATE ON THE HOUSING BONDS AND SOME HIGHLIGHTS. NHSD WAS CREATED IN 2017 WHEN THE CITY REORGANIZED HOUSING FUNCTIONS TO TAKE A MORE STRATEGIC AND FOCUSED APPROACH ON COMPLEX HOUSING CHALLENGES. TODAY, NHSD IS MADE UP OF SEVERAL SERVICE LINES INCLUDING HOUSING POLICY, HOUSING STABILITY, OUR HOME REHAB AND PRESERVATION PROGRAMS, DEVELOPMENT, OVERSIGHT OF OUR FEDERAL HUD GRANTS AS WELL AS OVERSIGHT OF OUR AFFORDABLE HOUSING BOND.

WE'RE A TEAM OF 121 PEOPLE WHO DEAL WITH COME FLEX HOUSING ISSUES EVERY SINGLE DAY. THIS WORK REQUIRES NOT JUST TECHNICAL EXPERTISE, BUT ALSO INNOVATION, COLLABORATION AND A DEEP UNDERSTANDING OF THE CITY WE SERVE. OUR IMPACT IS AMPLIFIED BY THE STRONG INTEGRATION ACROSS EACH OF THESE SERVICE LINES. FOR EXAMPLE, WHILE ONE GROUP IS IN THE JUSTICE OF THE PEACE COURTS HELPING SOMEONE WHO'S FACING EVICTION, ANOTHER TEAM IS IN THE COMMUNITY PROVIDING RENTERS RIGHTS WORKSHOPS AND HELPING FAMILIES UNDERSTAND THEIR RIGHTS BEFORE THEY ENTER CRISIS. WE KNOW THAT THIS WORK CANNOT BE DONE ALONE, AND EACH OF OUR PROGRAMS INVOLVES COMMUNITY PARTNERS TO HELP US REACH EVEN MORE PEOPLE. IN SHORT, NHSD WAS BUILT TO BE RESPONSIVE, COLLABORATIVE AND FOCUSED ON RESULTS. WE'RE PROUD OF THE WORK WE DO, AND EVEN MORE PROUD OF THE IMPACT WE'RE HAVING ACROSS THE CITY.

AFFORDABLE HOUSING REMAINS A TOP COMMUNITY PRIORITY AS EVIDENCE BY THE COMMUNITY BUDGET SURVEY. THE STRATEGIC HOUSING IMPLEMENTATION PLAN OR THE SHIP, WAS ADOPTED BY CITY COUNCIL IN DECEMBER OT 2021. IT'S NOT JUST A CITY OF SAN ANTONIO PLAN, IT'S SHARED AND COCREATED BY BEXAR COUNTY, OPPORTUNITY HOME AND THE SAN ANTONIO HOUSING TRUST. ONE OF THE GOALS OR THE HIGH LEVEL GOAL OF SHIP IS TO BUILD OR PREOVER 28 HOW AFFORDABLE HOUSING OVER THE 10-YEAR PERIOD.

HALF OF THOSE HOMES ARE FOR PEOPLE BELOW 30% OF THE AREA MEDIAN INCOME.

TO PUT THAT INTO PERSPECTIVE, A THREE-PERSON HOUSEHOLD AT 30% AMI OR BELOW MAKES LESS THAN $26,000 A YEAR OR ABOUT 12.55 AN HOUR.

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CREATING HOUSING THAT'S AFFORDABLE AT THAT LEVEL TAKES SIGNIFICANT RESOURCES AND FOCUS, WHICH IS WHY THE SHIP REALLY CENTERS THOSE THAT ARE MOST IN NEED. OUR STRATEGIC HOUSING PLAN ALSO INCLUDES 36 STRATEGIES TO HELP US ACHIEVE AND GUIDE HOW WE REACH OUR HOUSING GOALS.

MANY OF THESE STRATEGIES HIGHLIGHT THE NEED FOR MORE HOLISTIC APPROACH TO SERVICE DELIVERY. ONE EXAMPLE OF THAT IS HOW WE SUPPORT HOMEOWNERS THROUGH HOME REHAB PROGRAMS, AS WELL AS FILING FOR THE EXEMPTIONS, PROTESTING THEIR PROPERTY TAXES, AS WELL AS GIVING THEM THE INFORMATION SO THEY KNOW HOW TO MAINTAIN THEIR HOME IN THE LONG TERM.

WE ARE COMING UP ON THE END OF YEAR 5 OF OUR SHIP AND WE ARE ON TRACK TO MEET OUR PRODUCTION AND PRESERVATION GOALS, BUT IT'S CLEAR THAT SUSTAINED INVESTMENT WILL BE CRITICAL TO KEEPING THAT MOMENTUM GOING.

IN 2026, WE'LL FOCUS ON SEVERAL STRATEGIES THAT ARE IN THE SHIP INCLUDING STABILIZING NEIGHBORHOODS. AS SAN ANTONIO CONTINUES TO GROW, WE WILL HELP ENSURE NEW GROWTH SUPPORTS AFFORDABILITY BY DEVELOPING CODE AMOUNTS TO SUPPORT DENSITY PROGRAMS AND EXPAND OUR HOUSING OPTIONS. FOR STRATEGY LAND ACQUISITION, WE'LL PARTNER WITH THE SAN ANTONIO TRUST TO ACQUIRE LAND THAT CAN BE TRANSFORMED INTO EVEN MORE HOUSING AFFORDABILITY.

IN TANDEM WITH LAND ACQUISITION, WE WANT TO ENSURE THAT INVESTMENTS ARE IMPACTFUL AND WE'RE INCREASING HOUSING ACCESS FOR VULNERABLE POPULATION INCLUDING PEOPLE WHO ARE EXITING HOMELESSNESS. THIS COMING YEAR MARKS A PIVOTAL MOMENT FOR BOTH, IT'S BOTH YEAR 5 OF THE SHIP AROUND IT IS TIME TO DEVELOP A NEW FIVE-YEAR CONSOLIDATED HUD PLAN FOR OUR FEDERAL DOLLARS.

THE PROGRESS OVER THE PAST FOUR YEARS HAS SHOWN THAT COLLABORATION DRIVES IMPACT. SO WE'LL BE WORKING WITH OUR PARTNERS TO UPDATE OUR DATA, RECALIBRATE OUR HOUSING GOALS AND LOOK, AGAIN, AT OUR FEDERAL FUNDING PRIORITIES OVER THE NEXT YEAR. AS WE'VE SEEN IMPROVING HOUSING AFFORDABILITY REQUIRES A STRONG FOUNDATION OF PROGRAM DELIVERY AND FUNDING. TO PROVIDE CONTEXT ON HOW WE'VE BUILT THAT CAPACITY OVER TIME, THIS SLIDE HIGHLIGHTS NHSD'S BUDGET HISTORY.

BETWEEN FY 2020 AND FY 2024, THE CITY SIGNIFICANTLY INCREASED INVESTMENT IN HOUSING AND NEIGHBORHOOD SERVICES. THIS FUNDING EXPANDED THE DEPARTMENT'S SERVICE DELIVERY AND LAID THE GROUNDWORK FOR HOMELESS AND SOCIAL SERVICE NEEDS. DURING THIS PERIOD, THE DEPARTMENT ALSO SCALED UP INTERNAL CAPACITY TO SUPPORT OUR MAJOR INITIATIVES SUCH AS HOME REHAB AND OUR HOUSING STABILITY PROGRAMS. TODAY, THE GENERAL FUND, YOU CAN SEE AS PROPOSED TO DECREASE FROM 24.4 MILLION THIS YEAR TO 22 MILLION IN 2026, WHICH IS A $2.4 MILLION REDUCTION. THESE REDUCTIONS, WHICH I WILL GO INTO, ARE BASED ON MORE EFFICIENT SERVICE DELIVERY AND RIGHT SIZING THE BUDGETS BAT BASED ON OUR ANNUAL SPENDING. THE TOTAL BUDGET PROPOSED FOR NEXT YEAR IS 90.5 MILLION INCLUDING 34.4 MILLION FOR AFFORDABLE HOUSING, 41.5 MILLION FOR AFFORDABLE HOUSING HOUSING BOND PROGRESS, AND THE REMAINING FUNDS ARE NEEDED TO DELIVER ESSENTIAL PROGRAMS AND SERVICES. THIS INCLUDES OUR HOMELESS AND SOCIAL SERVICES, COMMUNITY, ENGAGEMENT AND SHIP [INDISCERNIBLE] OUR INCENTIVE PROGRAMS AS WELL AS OVERALL PROBABILITY MANAGEMENT AND SUPPORT. OUR AFFORDABLE HOUSING BUDGET INCLUDES INVESTMENT TO HELP US MAINTAIN A HIGH LEVEL OF SERVICE DELIVERY ACROSS OUR KEY INITIATIVES SUCH AS OUR HOME REPAIR PROGRAMS, EVICTION PREVENTION, RENTAL AND DOWN PAYMENT ASSISTANCE. ENSURING PEOPLE HAVE ACCESS TO STABLE HOUSING REMAINS KEY. AND OUR PROGRAMS ARE DESIGNED TO SUPPORT BOTH RENTERS AND HOMEOWNERS. I'LL BEGIN WITH EVICTION PREVENTION. CITY STAFF ARE AT EVERY SINGLE JUSTICE OF THE PEACE COURT EVICTION HEARING TO OFFER SUPPORT DURING WHAT IS OFTEN A VERY DIFFICULT TIME OF SOMEONE'S LIFE. WE ALSO, WITH THE CONTINUED INVESTMENT OF $100,000, WERE ABLE TO SUPPORT OUR LEGAL AIDE PARTNER WHO PROVIDES FREE LEGAL COUNSELING AND SUPPORT TO MORE THAN 300 FAMILIES EACH YEAR. NEXT, OUR RENTAL ASSISTANCE AND RELOCATION ASSISTANCE PROGRAMS, THIS IS ONE OF OUR HIGHEST NEEDS IN THE CITY.

AND THE CITY HAS ENSURED THAT WE HAVE A SUSTAINED BUDGET OF $5.7 MILLION FOR NEXT YEAR, WHICH WILL HELP OVER 1800 HOUSEHOLDS.

THIS PROGRAM PROVIDES UP TO THREE MONTHS OF RENT AND UTILITY ASSISTANCE OR RELOCATION ASSISTANCE TO HELP SOMEONE MOVE TO HOUSING THAT'S MORE AFFORDABLE. REALLY ENSURING PEOPLE CAN STAY HOUSED.

WE'RE ABLE TO CONTINUE TO SUPPORT HOME OWNERSHIP THROUGH OUR DOWN PAYMENT ASSISTANCE PROGRAM WHICH HELPS FIRST-TIME HOME BUYERS WITH DOWN PAYMENT AND CLOSING COSTS, OFFERING FOR GIVEABLE LOANS UP TO $40,000 FOR SOMEONE TO BUY THEIR FIRST HOME. .

FINALLY, WE OFFER ONGOING SUPPORT FOR BOTH RENTERS AND HOMEOWNERS, WHICH IS

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CRITICAL AND WE HAVE ON OUR TEAM HUD-CERTIFIED FAIR HOUSING COUNSELORS THAT CAN HELP SOMEONE WHETHER THEY'RE NAVIGATING A LEASE, RESOLVING A TENANT/LANDLORD ISSUE OR TRYING TO SAVE THEIR HOME FROM FORECLOSURE. WE FIRMLY BELIEVE THE MOST AFFORDABLE HOME IS THE ONE THAT SOMEONE IS ALREADY IN. AND TWO KEY PROGRAMS THAT ARE DRIVING OUR HOME PRESERVATION EFFORTS ARE MAJOR REHAB AND MINOR REPAIR. TOGETHER THESE PROGRAMS REPRESENT A COMBINED INVEST PT OF $14.7 MILLION TO HELP NEARLY 500 FAMILIES NEXT YEAR. MAJOR REHAB SUPPORTS HOMEOWNERS WITH SIGNIFICANT REPAIRS, SUCH AS REPAIRING FOUNDATION, REWIRING ELECTRICAL, INSTALLING A BRAND-NEW ROOF, EVERYTHING AND UP TO INCLUDING FULL RECONSTRUCTION WHEN HOMES ARE SO FAR BEYOND THE MAINTENANCE NEEDED.

COMPLEMENTING THIS WORK IS MINOR REPAIR FOR SMALLER REPAIRS LIKE FIXING A LEAKING ROOF OR REPLACING BROKEN WINDOWS.

BUT BEYOND THE REPAIRS THEMSELVES, WE OR ALSO INVESTING IN HOMEOWNER EMPOWERMENT. THIS YEAR WE PROVIDED HOME MAINTENANCE CLASSES IN PARTNERSHIP WITH LIFT SAN ANTONIO TO OVER 175 HOMEOWNERS, EQUIPPING THEM WITH THE KNOWLEDGE AND SKILLS SO THEY CAN CARE FOR THEIR HOME IN THE LONG TERM. WE'RE ALSO HELPING RESIDENTS WITH WRAPAROUND SERVICES SUCH AS CONNECTING THEM TO UTILITY ASSISTANCE -- WITH OUR FUNDING. SO THIS BUDGET REFLECTS $1 MILLION REDUCTION FROM THE GENERAL FUND, BUT WE WILL STILL BE ABLE TO SERVE 455 HOMEOWNERS WITH THE FUNDING. THIS IS BECAUSE WE'VE BEEN SUCCESSFUL IN PARTNERING WITH NONPROFITS AND HELPING THEM STRETCH CITY DOLLARS FURTHER. OUR NONPROFIT PARTNERS DO THIS WORK IN NEIGHBORHOODS, THEY'RE ABLE TO UTILIZE VOLUNTEERS AND SOMETIMES DONATED MATERIALS, AND THEY CAN REACH HOMEOWNERS FOR PROGRAMS THAT SOMETIMES DON'T QUALIFY FOR THE CITY PROGRAM, SO WITH THIS INVESTMENT, TOGETHER, WORKING TOGETHER, WE CAN STILL REACH THE SAME NUMBER OF HOMES. NEXT YEAR WE'LL BE EXPANDING PARTNERSHIP AND WORKING WITH SAWS, AND ON A PROGRAM TO HELP REPAIR OR INSTALL LATERAL CONNECTIONS, WHICH IS A BIG NEED, WE'VE HEARD, AND WE WILL ALSO BE SUPPORTING THE PLUMBERS TO PEOPLE PROGRAM WITH ADDITIONAL MINOR REPAIRS FOR PLUMBING. WE ALSO WILL CONTINUE TO HELP ADDRESS THE AFFECTS OF EXTREME HEAT BY INSTALLING COOL ROOFS IN URBAN HEAT AREAS.

TOGETHER THESE PROGRAMS HELP REFLECT OUR COMMITMENT TO PRESERVING HOUSING, PROTECTING OUR MOST VULNERABLE RESIDENTS AND BUILDING A MORE RESILIENT SAN ANTONIO. IN ADDITION TO PRESERVE HOUSING, WE WANT TO MAKE SURE WE ALSO CONTINUE TO CREATE NEW AFFORDABLE HOUSING OPPORTUNITIES.

OUR INCENTIVE PROGRAMS ARE ALIGNED WITH OUR HOUSING GOALS AND ENSURE THAT OUR LIMITED RESOURCES ARE GOING TO THOSE WITH THE GREATEST NEED. WE PLAN TO LEVERAGE $6.7 MILLION IN FEDERAL FUNDING TO HELP CLOSE FUNDING GAPS FOR PROJECTS THAT CREATE AFFORDABLE HOMES, PARTICULARLY THOSE FOR 30% OF THE AREA MEDIAN INCOME OR ADDITION, WE'LL CONTINUE TO OFFER CITY FEE WAIVERS TO REDUCE DEVELOPMENT COSTS FOR PRIORITY PROJECTS. WHILE THESE WAIVERS DO PRIMARILY SUPPORT AFFORDABLE HOUSING, YOU CAN SEE THEY ALSO EXTEND TO OUR ECONOMIC DEVELOPMENT INITIATIVES TO ALIGN WITH BROADER COMMUNITY GOALS.

NEXT YEAR'S BUDGET DOES REFLECT A $500,000 REDUCTION OF FEE WAIVERS, WHICH RIGHT SIZES OUR BUDGET WITH OUR ANNUAL SPENDING.

AND LASTLY, THE INNER CITY INCENTIVE FUND WILL REMAIN A FLEXIBLE TOOL TO SUPPORT PROJECTS THAT ALIGN WITH OUR SHIP OR STIMULATE ECONOMIC DEVELOPMENT. THIS FUND IS ESPECIALLY VALUABLE FOR PROJECTS THAT MAY NOT QUALIFY FOR BOND OR FEDERAL FUNDING SUCH AS THE YWCA WOMEN'S LIVE AND LEARN CENTER WHICH IS OFFERING TEMPORARY HOUSING AS WELL AS EDUCATION AND JOB TRAINING TO YOUNG WOMEN. OUR DEPARTMENT IS ALSO RESPONSIBLE FOR ADMINISTERING THE $150 MILLION VOTER-APPROVED HOUSING BOND. THIS INCLUDES FUNDING FOR REHAB AND NEW CONSTRUCTION OF MULTIFAMILY HOUSING, PERMANENT SUPPORTIVE HOUSING FOR INDIVIDUALS EXPERIENCING HOMELESSNESS, AS WELL AS THE CONSTRUCTION OF NEW SINGLE FAMILY HOMES.

TO DATE, 127.8 MILLION OF THE BOND HAS BEEN COMMITTED WITH ABOUT 22 MILLION REMAINING TO SUPPORT SHIP-ALIGNED PROJECTS.

THIS INVESTMENT IS ALREADY DELIVERING RESULTS.

ACROSS THESE FIVE FUNDING CATEGORIES, THE HOUSING BOND IS SUPPORTING THE PRODUCTION OR PRESERVATION OF OVER 5,000 HOMES, LEVERAGING MORE THAN $822 MILLION IN PRIVATE AND STATE INVESTMENTS.

OF THESE HOMES, NEARLY 1500 ARE DEEPLY AFFORDABLE.

AND HOME OWNERSHIP OPPORTUNITIES ARE TARGETED TO FAMILIES AT OR BELOW 80% OF THE AREA MEDIAN INCOME. I ALWAYS LOVE TO HE HIGHLIGHT THIS. THE AVERAGE SALES PRICE OF ONE OF THE HOUSING BOND FUNDED HOMES IS $170,000, WHICH IS WELL BELOW MARKET RATE IN SAN ANTONIO. BY THE END OF 2026, WE ANTICIPATE THE COMPLETION OF OVER 4300 HOMES AS A DIRECT RESULT OF THESE HOUSING BOND

[00:30:06]

INVESTMENTS. AND I'LL ALSO NOTE, WE'RE NOT JUST CREATING LOW-COST HOUSING, BUT WE'RE ALSO ENSURING THE HOUSING IS HIGH QUALITY WITH SUPPORT SERVICES ON SITE TO HELP FAMILIES STAY HOUSED LONG-TERM.

KEY AMONG OUR SHIP STRATEGIES ARE PUBLIC INFORMATION CAMPAIGNS THAT EMPOWER BOTH COMMUNITY MEMBERS WITH INFORMATION THEY NEED TO STAY HOUSED, WHETHER THEY RENT OR THEY OWN. THE PROPERTY TAX HELP CAMPAIGN IN ITS THIRD YEAR, WE ARE IN PARTNERSHIP WITH BEXAR APPRAISAL DISTRICT AND WE HOST WORKSHOPS IN EVERY CITY, ONE IN EVERY SINGLE HOUSING DISTRICT, FOR HOMEOWNERS TO LEARN ABOUT HOW THEY CAN PROTEST THEIR PROPERTY TAXES AND RECEIVE THE EXEMPTIONS THAT THEY'RE ENTITLED TO. THIS YEAR WE HAD OVER 1300 ATTENDEES AND THE AVERAGE SAVINGS PER HOUSEHOLD WAS ABOUT $500 ACROSS ALL TAXING ENTITIES. FOR RENTERS, OUR RENT-WISE SA HOSTED WORKSHOPS, HOSTED CRITICAL INFORMATION ON LOCAL, STATE AND FEDERAL LAWS. WE OFFER THESE WORKSHOPS IN PARTNERSHIP WITH THE FAIR HOUSING COMMITTEE OF SAN ANTONIO. WE ALSO HOSTED SESSIONS FOR LANDLORDS OR HOUSING PROVIDERS WHO WANT TO LEARN MORE ABOUT LANDLORD-TENANT LAWS AND BEST PRACTICES. WE WORKED SLO CLOSELY WITH THE SAN ANTONIO LEGAL ASSOCIATION, THE SAN ANTONIO APARTMENT ASSOCIATION AND THE NATIONAL ASSOCIATION OF RENTAL PROPERTY MANAGERS. FOR ALL OF OUR CAMPAIGNS WE HAVE YEAR-ROUND ONLINE RESOURCES AVAILABLE INCLUDING VIDEO SERIES. HOUSING IS MORE THAN JUST SHELTER. IT'S STABILITY, DIGNITY AND HOPE.

AS PART OF OUR BROADER SHIP IMPLEMENTATION, WE ARE LAUNCHING A CITYWIDE PUBLIC INFORMATION CAMPAIGN ROOTED IN A SIMPLE BUT POWERFUL TRUTH. EVERYONE DESERVES A SAFE PLACE TO CALL HOME.

THIS CAMPAIGN IS DESIGNED TO BUILD UNDERSTANDING AND SUPPORT FOR LONG-TERM HOUSING SOLUTIONS WHILE CONFRONTS THE STIGMA THAT TOO OFTEN SURROUNDS AFFORDABLE HOUSING. WHILE WORKING HAND IN HAND WITH OUR COMMUNITY STAKEHOLDERS TO HIGHLIGHT THE DEEP CONNECTION BETWEEN HOUSING AFFORDABILITY AND HOMELESSNESS, SHOWS OUR EFFORTS ARE ALREADY CHANGING LIVES. NORMA LIVES IN A HOUSING COMMUNITY MADE POSSIBLE BY THE 2022 HOUSING BOND. SHE IS RAISING OUR GRANDDAUGHTER ON A FIXED INCOME. BEFORE MOVING IN, SHE FACED DAILY UNCERTAINTIES ABOUT HOW SHE WOULD AFFORD TO LIVE, TODAY THEY HAVE A SAFE HOME FILLED WITH POSSIBILITY. NORMA'S STORY IS ONE OF MANY. THESE ARE OUR NEIGHBORS WHO NEED A CHANCE AND A HOME. WE WORK TO ENSURE THAT RESIDENTS, STAKEHOLDERS AND THE DECISION-MAKERS COME TOGETHER AROUND A SHARED BELIEF.

HOUSING IS THE FOUNDATION. AND OUR HOUSING INVESTMENTS SUPPORT MANY OTHER AREAS OF OUR WORK FROM HEALTHCARE, PUBLIC SAFETY AND EDUCATION. NEXT I'D LIKE TO INTRODUCE JOHN GARY, THE

DIRECTOR FOR ANIMAL CARE SERVICES. >> GOOD AFTERNOON, MAYOR AND COUNCIL. JOHN GARY, I'M THE NEW DIRECTOR AT ACS.

I'VE BEEN THERE JUST ALMOST EIGHT MONTHS NOW, AND SO I'M PLEASED TO BE ABLE TO BRING UP AND PRESENT TO YOU THE FY '26 PROPOSED BUDGET FOR ANIMAL CARE SERVICES. BEFORE WE GET STARTED, I DID WANT TO RECOGNIZE THAT THREE OF OUR ADVISORY BOARD MEMBERS ARE HERE WITH US TODAY, RITA, KAREN AND CATHY HAVE COME OUT TODAY TO HELP SUPPORT AND THEY'VE BEEN A BIG PART OF WHAT WE DO AT ANIMAL CARE SERVICES FOR QUITE SOME TIME. JUST A QUICK OVERVIEW, WE'LL BE GOING OVER THE DEPARTMENT BUDGET, OUR PROPOSED BUDGET, AND THEN WE'LL TALK ABOUT SOME OF THE PROGRAMS. SPENT A LOT OF TIME ON PUBLIC SAFETY, AS WELL AS OUR PET CARE CONNECT PROGRAM WHICH OUR COMMUNITY OUTREACH PROGRAM, OUR SPAY/NEUTER EFFORTS AND THEN AT THE END, THE BUDGET SURVEY.

THIS IS JUST A QUICK OVERVIEW OF THE DEPARTMENT.

WE HAVE A TOTAL OF FIVE DIVISIONS. AS YOU SEE HERE, WE HAVE OUR FIELD OPERATIONS, PLACEMENT AND SHELTER ARE COMBINED ON THIS SLIDE HERE, AND THEN OUR CLINIC OPERATIONS AS WELL AS OUR SUPPORT DIVISION.

OUR FIELD, AS YOU CAN SEE, FOCUSES ON FIELD RESPONSE, FIRST RESPONSE, DANGEROUS AND BITES, CRUELTY INVESTIGATIONS AS WELL AS OUR CAUSES TEAM WHICH IS OUR TEAM THAT GOES OUT AND PROVIDES FOLLOW-UP SUPPORT AS WELL AS PROVIDE RESOURCES TO OUR COMMUNITY TO ASSIST WITH KEEPING ANIMALS IN THE HOME. OUR PLACEMENT TEAM OBVIOUSLY FOCUSES ON OUR ADOPTIONS AND GETTING OUR PLACEMENT, A LIVE PLACEMENT THAT WE HAVE AT THE SHELTER. FOSTER AND RESCUE, AS WELL AS JUST SHELTER TEAMS ARE RESPONSIBLE FOR THE ANIMAL CARE, ENRICHMENT OF THE ANIMALS. CLINIC PROVIDES ALL OF OUR CLINIC SUPPORT,

[00:35:03]

SPAY/NEUTER, AND OUR SUPPORT TEAM, WHICH I'M VERY GRATEFUL TO HAVE.

WE DO A LOT OF EDUCATION AND OUTREACH, WHICH IS SOMETHING THAT IS NOT COMMON IN A LOT OF LARGE MUNICIPAL SHELTERS. I'M GLAD THAT WE HAVE SUCH A GREAT TEAM THAT'S ABLE TO PROVIDE THAT, AS WELL AS OUR OPEN RECORDS REQUEST, OUR FISCAL RESPONSIBILITIES AND OUR VOLUNTEERS.

THIS SLIDE ACTUALLY DEMONSTRATES, WE DID INITIATE OUR STRATEGIC PLAN IN 2023. THESE ARE BASICALLY THE FIVE MAIN CATEGORIES FROM OUR STRATEGIC PLAN, SUPPORT A SAFE COMMUNITY FOR PEOPLE IN OUR NEIGHBORHOODS, PROTECT THE SAFETY AND HUMANE TREATMENT OF PETS, CHAMPIONING A THRIVING WORKFORCE, FOSTER POSITIVE CONNECTIONS WITH OUR COMMUNITY AND SUPPORT PLACEMENT OF PETS FOR LIFE.

WE HAVE ACTIVELY USED THIS AS A GUIDE IN OUR DAY-TO-DAY OPERATIONS.

YOU KNOW, DUE TO RECENT EVENTS THAT HAPPENED IN THE LAST COUPLE YEARS, WE'VE SPENT A LOT OF TIME ON OUR PUBLIC SAFETY SIDE OF THINGS AND WITH OUR FIELD SERVICES PROGRAM. BUT OVERALL, THIS IS OUR GUIDING -- WHAT WE USE TO GUIDE US THROUGH OUR DECISION-MAKING AND OUR METRICS THAT WE MEASURE EVERY MONTH. I WANTED TO SHOW THIS SLIDE BECAUSE IT SHOWS THE INVESTMENT THAT WE'VE HAD IN ANIMAL CARE SERVICES IN SAN ANTONIO OVER THE LAST SEVERAL YEARS. AS YOU CAN SEE, SINCE FISCAL YEAR 2019, OUR BUDGET HAS A LITTLE OVER DOUBLED.

AND I THINK THE -- THE GREAT WORK THAT YOU'RE GOING TO SEE PRESENTED TODAY AND THE INCREASE IN WHAT WE'VE BEEN ABLE TO DO AS A DEPARTMENT WITHIN SAN ANTONIO IT'S SHOWN. THE DOLLARS ARE BEING WELL SPENT, AND SO WE'RE VERY THANKFUL FOR WHAT WE'RE ABLE TO DO. THIS SLIDE IS OUR OVERALL PROPOSED BUDGET. IT'S -- OVERALL, WE'RE 33.6 MILLION.

WE HAVE 245 TOTAL POSITIONS. I DID WANT TO POINT OUT A COUPLE, AS YOU CAN SEE, ABOUT 27% OF OUR TOTAL BUDGET IS OUR FIELD OPERATIONS, SO THE PUBLIC SAFETY ASPECT THAT WE TALK ABOUT A LOT, AND THEN WE SPEND A LOT OF TIME AND FOCUS ON THIS, IT'S ABOUT -- LIKE I SAID, ABOUT 25% OF OUR BUDGET, $9 MILLION, AS WELL AS SOMETHING I REALLY LIKE TO POINT OUT IS OUR SPAY AND NEUTER EFFORTS.

WE SPEND RIGHT AROUND $6 MILLION EACH YEAR, THAT'S AN INCREASE.

WE JUST OPENED UP OUR TWO NEW CLINICS, WHICH WE'LL TALK ABOUT A LITTLE BIT LATER, BUT THAT'S UNIQUE TO SAN ANTONIO. NOT VERY MANY MUNICIPAL SHELTERS ARE SPENDING THAT KIND OF MONEY ON THESE TYPE OF EFFORTS.

THERE'S NOT VERY OFTEN WE GET TO BE PROACTIVE IN ANIMAL WELFARE, AND THIS IS ONE WAY WE'RE ABLE TO DO THAT. SO FIRST OFF WE'LL TALK A LITTLE BIT ABOUT OUR PUBLIC SAFETY. THIS SHOWS -- THIS SLIDE SHOWS AN INCREASE IN ENFORCEMENT AND ACCOUNTABILITY.

THE DANGEROUS DOG COMPLIANCE INCREASE FROM 55 TO ABOUT 84% OVER THIS YEAR. AND THEN IN JULY, WE -- SORRY, I'LL GET TO THAT HERE IN A MINUTE. WE DOUBLED THE NUMBER OF DANGEROUS DOG INVESTIGATIONS IN FY '24, AND WHEN WE DOUBLE THESE INVESTIGATIONS, WE ALSO DOUBLE THE NUMBER OF INVESTIGATIONS IN 25:00. WE DOUBLED THE STAFF IN 2024 FAITH. THAT'S CREATED MORE CASE WORK AND SO THE NUMBER OF DANGEROUS CASES WE'RE WORKING IS UP OVER 100%. THAT HAS PROPOSED SOME CHALLENGES FOR US, BUT OUR TEAM'S DOING A REALLY, REALLY GOOD JOB, ALL THINGS CONSIDERED, IN THE INCREASE THAT WE'RE SEEING.

THE CITATIONS, AS YOU CAN SEE, WE'RE UP ABOUT 106% COMPARED TO FY '24, AND THEN OUR BIGGEST CHANGES THAT WILL HAPPEN THIS PAST DECEMBER AND THIS CURRENT FISCAL YEAR WAS OUR CHANGES TO CHAPTER FIVE WHERE WE INCREASED THE MINIMUM FINES FOR BITES, FREE RESTRAINT AND REPEAT OFFENSES.

THIS SLIDE KIND OF DEMONSTRATES ONE OF OUR MAIN METRICS THAT WE USE FOR OUR FIELD SERVICES PROGRAM. THIS IS -- WE -- IN FY '23 WHEN WE BEGAN THESE INITIAL EFFORTS WE WOULD ONLY RESPOND TO ABOUT 44%. CURRENTLY WE'RE ABOUT 83%, AND I'M HAPPY TO SAY IN JUST THIS PAST MONTH IN JULY, IT'S OUR HIGHEST MONTH IN THE HISTORY OF ACS, WE RESPONDED TO 94% OF OUR CRITICAL CALLS. SO THE WORK THAT OUR OFFICERS ARE DOING IS WORKING. THEY'RE VERY EFFECTIVE.

WE'VE HAD A GREAT ACADEMY CLASSES THAT ARE REALLY DOING GREAT.

WE GRADUATE OUR NEXT ACADEMY CLASS NEXT MONTH IN -- WITH ANOTHER 15 OFFICERS THAT WILL BE GOING OUT TO THE FIELD, AND SO WE -- WE ANTICIPATE ACTUALLY HITTING OUR GOAL A LITTLE BIT EARLIER.

THIS IS KIND OF A TIMELINE THAT WE HAVE TO ACHIEVE THE ULTIMATE GOAL OF 100%, WHICH WE SUSPECT TO HIT SOMETIME IN JULY TO SEPTEMBER OF 2026.

AND WE WERE ASKED DURING THE INITIAL BUDGET PRESENTATION ABOUT OUR

[00:40:03]

NONCRITICAL CALL RESPONSE, AND SO WE DID WANT TO TOUCH ON THAT A LITTLE BIT TODAY. AS YOU CAN SEE, WE'RE -- WE RESPOND TO ABOUT 32% OF THE NONCRITICAL CALLS, WHICH IS OUR STRAYS, PUBLIC NUISANCE CALLS AND OUR PERMITS, SO... WHICH THAT IS ACTUALLY UP SINCE WE BEGAN THESE EFFORTS AS WELL. WHEN WE BEGAN THESE EFFORTS IN FY '23, THAT NUMBER WAS ONLY 19%. SO WE'RE SEEING AN INCREASE IN BOTH OF THOSE WITH THE EXTRA FUNDING THAT'S BEEN PUT IN PLACE FOR OUR FIELD SERVICES TEAM. THE NEXT SLIDE I WANT TO TALK ABOUT IS OUR PET CARE CONNECT PROGRAM. THERE'S -- ESPECIALLY ON THE FIELD SERVICES SIDE OF THINGS, WE REALLY -- THERE'S NOT VERY MANY OPPORTUNITIES FOR US TO BE PROACTIVE. AND THIS PROGRAM HAS BEEN HUGE FOR US.

IT'S A PILOT PROGRAM. WE HAVE -- SO FAR, WE'VE BEEN IN DISTRICTZ WUNDZ, 2, 3, 5 AND 4 IS UPCOMING IN JUST A FEW WEEKS, WE'LL BE -- IN SEPTEMBER, WE'LL BE THERE IN 4. AND WHAT THIS PROGRAM IS, IS WE IDENTIFY NEIGHBORHOODS OF THE GREATEST NEED, A LOT OF IT HAS TO DO WITH CALL VOLUME, AND WE GO OUT TO THAT NEIGHBORHOOD. IT'S VERY RESOURCE INTENSE. WE TAKE A TEAM THAT INVOLVES PRETTY MUCH ALMOST EVERY DIVISION OF OUR DEPARTMENT IS OUT THERE IN SOME WAY.

WE GO DOOR-TO-DOOR, WE PROVIDE RESOURCES, ANYTHING FROM DOG FOOD TO MICROCHIPS. WE WILL HAVE POPUP VACCINATION CLINICS AND MICROCHIP CLINICS IN THAT NEIGHBORHOOD. WE PARTNER WITH DAISY CARES AS WELL AS THE SPAY AND NEUTER NETWORK FOR THOSE EFFORTS.

THEY'RE GOOD PARTNERS OF OURS, AND HELP MAKE THAT PROGRAM SUCCESSFUL.

AND AS YOU CAN SEE ON THE SLIDE, WE'VE REACHED OVER 4,000 HOMES, 600 DIRECT INTERACTIONS WITH OUR COMMUNITY, AND THEN 1400 DIFFERENT TYPES OF PET CARE RESOURCES. AND THAT COULD BE ANYTHING FROM DOG FOOD TO COLLARS TO LEASHES. OUR STAFF LOVES THE FACT THAT WE'VE FREED SIX DOGS FROM CHAINS SINCE WE BEGAN THAT PROGRAM. AND OVER 100,000 POUNDS OF DOG FOOD HAS BEEN GIVEN AWAY. VERY PROUD OF THIS PROGRAM. IT IS VERY LABOR INTENSIVE AND VERY RESOURCE INTENSIVE, BUT IT'S -- IT IS ONE OF OUR FEW OPPORTUNITIES WHERE WE GET TO BE PROACTIVE. AND THE WHOLE POINT IN THIS PROGRAM IS GETTING INTO NEIGHBORHOODS AND MAKING NONCRITICAL CALLS, ADDRESSING THEM BEFORE THEY BECOME CRITICAL CALLS. I LOVE THE DIRECTION THAT THIS PROGRAM'S GOING, VERY PROUD OF THE TEAM TO BE ABLE TO DO THIS WORK.

WE'LL TALK A LITTLE BIT ABOUT OUR SPAY/NEUTER PROGRAM NOW.

AS YOU GUYS KNOW, WE JUST OPENED UP OUR TWO CLINICS JUST THIS PAST SUMMER.

THE WEST CLINIC IS REALLY UP AND ROLLING. IT'S -- IT'S BOOKED SURGERIES THROUGH SEPTEMBER SO FAR. EAST CLINIC IS STARTING TO CATCH UP NOW. WE'RE FINALLY GETTING GOING THERE AS WELL.

WE'VE DONE OVER -- ALMOST 700 SURGERIES IN THOSE TWO CLINICS NOW, AND NEXT YEAR WE'RE THINKING WE'LL DO AS MANY AS 6,000. OR THAT'S THE GOAL ANYWAY, OUR TARGET IS 6,000 NEXT YEAR. WITH OUR CURRENT VETS AND AVAILABILITY THAT WE HAVE, WE DO BELIEVE WE'LL BE ABLE TO REACH THAT.

WE'VE SEEN AN INCREASE IN SURGERIES THAT WE'VE EXPECT -- WE EXPECT OVER ABOUT 6.5 INCREASE IN SURGERIES OVER THE NEXT YEAR, SO VERY EXCITED.

AS YOU CAN SEE ON THIS SLIDE, WE DID HAVE A GOAL OF ABOUT 41,000, WE ARE JUST UNDER 39,000 THAT WE ESTIMATE TO FINISH FY '25, BUT WE ARE VERY CONFIDENT IN THE GOAL NEXT YEAR OF THE 41,000 WITH THESE TWO NEW CLINICS ON BOARD. WE'LL TALK A LITTLE BIT ABOUT PLACEMENT NOW.

OUR LAST -- MORE PROUD OF THE STAFF. WE'VE SEEN -- WITH THE INCREASE IN THE NUMBER OF FIELD OFFICERS THAT WE HAVE, WE'VE SEEN AN INCREASE OF ABOUT 2100 ANIMALS THAT ENTERED OUR SHELTER SO FAR THIS YEAR, AND DESPITE THAT THE NUMBERS FOR LIFE SAVING HAVE GONE UP. WE'VE SEEN A 19% INCREASE IN THE PETS RETURNED TO HOME, 12,000 PETS ARE TRANSFERRED TO OUR RESCUE PARTNERS THAT WE WORK WITH, OUR LIVE RELEASE RATE, AGAIN, DESPITE THE 9% INCREASE IN OUR INTAKE CONTINUES TO DO WELL, AND I WANT TO TALK A LITTLE BIT ABOUT OUR LIVE RELEASE RATE, BECAUSE I KNOW YOU ALL GET A LOT OF E-MAILS ABOUT THE AMOUNT OF EUTHANASIA THAT'S HAPPEN, AND WE, TOO, ARE CONCERNED WITH THAT. BUT I THINK IT'S IMPORTANT THAT WE RECOGNIZE WHERE WE TRULY ARE, AND OUR CURRENT LIVE RELEASE RATE FOR DOGS IS 85%. FOR CATS, IT'S 90%, WITH OVERALL LIVE RELEASE RATE OF 86%. THAT'S THE HIGHEST -- SECOND HIGHEST IN THE STATE OF TEXAS, IN LARGE MUNICIPAL SHELTERS, AND WE'RE VERY PROUD OF THAT. THERE'S NOT VERY MANY SHELTERS, ESPECIALLY LARGE MUNICIPAL SHELTERS THAT BOAST THAT LIVE RELEASE RATE.

JUST SO WE'RE ON THE SAME PAGE WHAT THAT IS, IT'S SIMPLY THE PERCENTAGE OF ANIMALS THAT HAVE AN OUTCOME THAT IS A LIVE OUTCOME.

AND SO WE ACCOMPLISH THAT IN SEVERAL DIFFERENT WAYS THIS YEAR, WE INCREASED THE NUMBER OF LARGE-SCALE ADOPTION EVENTS THAT WE'VE DONE.

[00:45:02]

OVER 450 ADOPTIONS HAVE HAPPENED. THE TWO THAT YOU SEE HERE ON THE SLIDE ARE THE TWO BIGGEST ONES, THE TOP IS OUR PHOTOS FROM OUR PAUL CHANGA EVENT THAT WE DO AROUND FIESTA EVERY YEAR.

AND THEN UPCOMING WE HAVE DOGTOBER WHICH IS ANOTHER FALL FESTIVAL TYPE OF EVENT THAT WE DO THERE ON OUR CAMPUS. PAUL CHANGA HAD OVER 3,000 ATTENDEES THIS YEAR AND WE'RE HOPING TO BE ABLE TO REPEAT THAT NEXT MONTH IN OCTOBER, SO HOPEFULLY YOU ALL COME OUT TO TAKE PART IN THAT. ALSO I WANTED TO MENTION, WE WERE ABLE TO ACQUIRE OUR SOUTH KENNEL BUILDING THIS YEAR, WHICH IS JUST -- IT'S JUST SOUTH OF THE CURRENT CAMPUS. IT ADDED AN ADDITIONAL 30 KENNELS AND ABOUT ROOM FOR ABOUT 18 SMALL STAINLESS STEEL KENNELS. IT'S GOING TO GIVE A TIME FOR THE HARDER-TO-PLACE ANIMALS. OUR GOAL IS TO -- HOPEFULLY -- WE'RE ESTIMATING TO ABOUT 2,000 MORE DOGS CAN BE SAVED BY HAVING THIS BUILDING. RIGHT NOW WE'RE WORKING WITH THE TEAM.

WE'VE ONLY HAD IT A SHORT TIME, SO WE'RE STILL WORKING WITH THE TEAM EXACTLY HOW THAT BUILDING'S GOING TO BE USED THROUGHOUT OUR DAY-TO-DAY OPERATIONS, BUT WE'RE ALREADY SEEING IMPROVEMENT, ESPECIALLY FOR OUR MOMS AND PUPS, IT'S A QUIET PLACE FOR THEM TO GO AND BE SAFE AND REMAIN HEALTHY WHILE IN OUR CARE. AND WE DO HAVE AN IMPROVEMENT PROPOSED FOR THIS NEXT YEAR AT 169,098, AND THAT'S BASICALLY THE M & O FOR THAT NEW BUILDING THAT WE REQUIRED.

TALK A LITTLE BIT ABOUT OUR COMMUNITY OUTREACH, OUR WELLNESS CLINICS.

WE ARE EXCEEDING EVERY -- EVERY GOAL WE'VE SET FOR OUR WELLNESS CLINICS.

THEY'RE DOING REALLY, REALLY WELL. OVER 1400 PETS SERVES AT OUR TWO MEGACLINICS. WE HAD A MINI MEGAAND A MEGA.

AT WHEATLEY HEIGHTS DID JUST UNDER 1,000. WE HAVE ANOTHER MAY GA EVENT COMING UP AND WE HAVE ANOTHER GOAL OF DOING ANOTHER 1,000 THAT WILL ALSO BE IN WHEATLEY HEIGHTS. WE ARE VERY FORTUNATE TO PARTNER WITH BANFIELD. THEY'RE BASICALLY THE PET SMART VETERINARY CLINIC THAT'S IN THE PET SMARTS. THEY HAVE AGREED TO SPONSOR THAT EVENT AND BRING THEIR STAFF OUT AND HELP US BE ABLE TO DO ANOTHER MEGA EVENT, WHICH IS SOMETHING WE DIDN'T THING WE WERE GOING TO BE ABLE TO DO. WE'RE VERY GRATEFUL TO THEM.

OUR REGULAR VACCINE/MICROCHIP CLINICS.

THIS IS SOMETHING ELSE THAT'S VERY UNIQUE TO SAN ANTONIO.

THERE'S NOT VERY MUNICIPALITIES ACROSS THE COUNTRY THAT OFFER THIS MANY FREE VACCINE AND MICROCHIP CLINICS. SO FAR WE'VE SERVED OVER 6,000 PETS, WELL EXCEEDING OUR GOAL. AND THEN I WANT TO TALK A LITTLE BIT ABOUT OUR MARKETING THAT WE HAVE RECEIVED FUNDING FOR THIS LAST YEAR. I FEEL VERY GRATEFUL TO BE ABLE TO DO SOME MARKETING AND HAVE THE TEAM THAT WE HAVE THERE. AS YOU CAN SEE, WE LAUNCHED A BILLBOARD CAMPAIGN THAT LAUNCHED IN MAY.

YOU CAN SEE THE BILLBOARD, THE BILLBOARD THAT YOU SEE THERE ON THE SCREEN, THAT IS ACTUALLY IN THE PEARL AREA. AND THEN WE HAD 24 JUNIOR BILLBOARDS THAT WENT OUT THROUGH NEIGHBORHOODS AROUND VARIOUS LOCATIONS AROUND THE CITY. AND THEN I DID WANT TO MENTION OUR PET NETWORKING TEAM. THAT IS A PILOT PROGRAM THAT WE LAUNCHED IN APRIL. IT'S TWO MEMBERS THAT ARE FOCUSED ON TAKING HIGH-QUALITY PHOTOS OF ADOPTABLE PETS. THEY TAKE AN AVERAGE OF ABOUT 600 PHOTOS PER MONTH, THEY FEATURE ABOUT 75 PETS PER MONTH ON SOCIAL MEDIA. THE REASON I POINT THIS OUT IS BECAUSE PICTURES MATTER, AND THAT SOUNDS ODD, AND I WILL SHOW SOME -- THE NEXT SLIDE ABOUT OUR PET SEARCH PAGE AND YOU CAN REALLY SEE WHY PICTURES MATTER, BUT WE FOUND THAT IF WE'RE ABLE TO HIGHLIGHT THESE ANIMALS THROUGH THESE PICTURES, WE HAVE OVER A 90% PLACEMENT RATE FOR THE ANIMALS THAT WE HIGHLIGHT THROUGH SOCIAL MEDIA BY JUST PUTTING THEM IN A DIFFERENT LIGHT. THIS I DEFINITELY WANTED TO HIGHLIGHT AS WELL.

WE WORKED VERY CLOSELY WITH OUR I.T. TEAM. VERY THANKFUL.

THEY BUILT THIS PAGE WORKING WITH OUR TEAM FOR US.

AS YOU CAN SEE ON THE LEFT, THAT WAS OUR OLD PAGE, AND JUST A COUPLE OF WEEKS AGO, WE WERE ABLE TO LAUNCH THE NEW AND IMPROVED PAGE.

IT HAS A LOT MORE SEARCH OPTIONS FOR OUR CUSTOMERS.

IT'S THE SECOND MOST VISITED PAGE ON THE COSA SIGHT.

OVER 420,000 VISITS A YEAR, SHOWS ALL ADOPTABLE PETS, USED BY OWNERS OF LOST PETS, POTENTIAL ADOPTERS, FOSTERS AND RESCUE PARTNERS.

AND, AGAIN, THIS WAS DONE BY OUR COSA I.T. ENGINEER TEAM AND OUR COSA WEB TEAM. VERY THANKFUL THAT THEY WERE ABLE TO WORK WITH OUR TEAM TO PUT TOGETHER SUCH A QUALITY PRODUCT, AND, AGAIN, OUR MARKETING TEAM, OUR COMMUNICATION'S MANAGER, SPENT A LOT OF TIME WORKING WITH THEM TO MAKE THIS HAPPEN. ALL RIGHT. WE DID HAVE SOME PRODUCTIONS PROPOSED FOR NEXT YEAR. I WAS VERY FORTUNATE, OUR TEAM DID A VERY GREAT JOB OF GOING THROUGH OUR BUDGET AND LOOKING FOR

[00:50:05]

WAYS TO MEET THE REDUCTIONS THAT WE NEEDED TO MAKE.

AND SO WHAT YOU'RE SEEING HERE IS WE SAW REDUCTION IN ABOUT -- IN RIGHT SIZE OF OUR TEMPORARY SALARIES AND OUR MICROCHIPS. THERE WILL BE NO REDUCTION IN POSITIONS FOR ACS, AND I THINK IT'S IMPORTANT TO POINT OUT THAT THIS WILL NOT IMPACT OUR SERVICES. WE WILL STILL BE ABLE TO GIVE OUT THE MICROCHIPS, THERE'S NO CHANGES IN THAT.

WE STILL GIVE OUR COMMUNITY AND OUR RESIDENTS FREE MICROCHIPS, AND IT DOES NOT AFFECT OUR POSITIONS IN ANY WAY.

AND THEN WE HAD A SMALL REDUCTION TO OUR TRAVEL AND TRAINING BUDGET BY SHIFTING SOME OF THAT TRAINING THAT WE WERE SENDING OFFICERS TO TO AVAILABLE ONLINE COURSES THAT WE'RE ABLE TO GET THEIR CES AS REQUIRED OF OUR CONTROL OFFICERS. AND THEN THIS LAST SLIDE TALKS ABOUT OUR REVENUE ENHANCEMENTS. WE WERE ABLE TO MAKE A FEW INCREASES TO SOME OF OUR PERMITS THAT WE DO, AND THIS SLIDE IS JUST REFLECTIVE OF THOSE CHANGES THAT WE'RE PROPOSING TO MAKE. AND THAT CONCLUDES OUR PRESENTATION, SO WE'RE HAPPY TO ANSWER QUESTIONS.

THANK YOU. >> MAYOR JONES: THANK YOU, MR. CARMONA, MRS. GARCIA AND MR. GARY FOR YOUR VERY HELPFUL AND THOROUGH PRESENTATIONS.

I'VE GOT A COUPLE OF QUESTIONS HERE. THE FIRST TWO PRESENTATIONS, I THINK, FOR MANY OF US ARE -- WERE LISTENED TO WITH GREAT INTEREST AS WE LOOK AT THE CHANGES IN OUR ECONOMIC ENVIRONMENT AND WHAT ARE THE THINGS THAT WE NEED TO BE ALREADY THINKING ABOUT, GIVEN THOSE THAT ARE VULNERABLE ALREADY ON MAYBE NOT QUITE HOMELESS NOW, BUT ON THE VERGE OF BEING SO, AND HOW CAN WE BE PROACTIVE AND THOUGHTFUL ABOUT WHERE WE MAY BE ABLE TO, FRANKLY, HELP OURSELVES NOW TO BE ABLE TO HAVE THOSE RESOURCES IN PLACE SHOULD THEY VERY LIKELY BE NECESSARY.

AND, AGAIN, WANTED TO, AGAIN, REEMPHASIZE THAT WE ARE GOING TO DO A TABLE TOP EXERCISE THAT HELPS US REALLY UNDERSTAND WHAT ASSUMPTIONS WE MAY OR MAY NOT BE MAKING, HOW WITH CAN BETTER COLLABORATE WITH THE COUNTY AND OTHER PARTNERS, FRANKLY, WHO THEMSELVES, MAY BE IMPACTED BY THE DECREASE IN FEDERAL AND STATE FUNDING AS A RESULT OF WHAT'S HAPPENING AT THOSE TWO LEVELS. AND WE KNOW, AGAIN, JUST HOW VULNERABLE THIS IS. I WAS AT THE POINT IN TIME PRESENTATION THAT KATIE AND HER TEAM VERY HELPFULLY LAID OUT AND UNDERSTAND JUST HOW SENSITIVE -- HOW FRAGILE OUR COMMUNITY IS IN THIS, AND KATIE WILL CORRECT ME IF I'M WRONG, BUT THAT STAT THAT STICKS OUT TO ME IS, YOU KNOW, A 100% INCREASE IN THE MEDIAN RENT IN OUR COMMUNITY LEADS TO A 9% INCREASE IN THE UNHOUSED. THAT IS -- I MEAN, FOR MANY, THAT'S JUST, YOU KNOW, A DINNER, BUT FOR MANY, IT SHOWS JUST HOW VULNERABLE AND THE MAJORITY OF THE FOLKS IMPACTED BY THESE ARE YOUNG KIDS, OUR CHILDREN. SO THANK YOU FOR THE PRESENTATION AND THANKS FOR LAYING OUT YOUR CURRENT EFFORTS. THERE WAS ONE SLIDE THAT TALKED ABOUT DATA COLLECTION TH AND A NEED TO BETTER DO THAT.

CAN YOU SPEAK TO HOW YOUR BUDGET HELPS YOU BETTER COLLECT TA DATA, AND IF YOU HAD ADDITIONAL RESOURCES, WHAT ADDITIONAL DATA WOULD YOU

BE ABLE TO COLLECT AND ANALYZE? >> SO CURRENTLY THE WAY THE NEW DEPARTMENT WILL BE LAID OUT, MAYOR JONES, IS THAT WE WILL DO SHARED SERVICES WITH THE DEPARTMENT OF HUMAN SERVICES.

IT HAS CAPACITY CURRENTLY FOR DATA ANALYSIS, IT HAS THREE OR FOUR STAFF, IF I REMEMBER CORRECTLY, THAT WORK ON THAT. SO WE WILL START THERE.

WE RECEIVE INFORMATION FROM ALL THE AGENCIES THAT WE HAVE FINANCIAL INVESTMENT IN, AS WELL AS THE AGENCIES THAT WE WORK WITH IN THE HOMELESS RESPONSE SYSTEM. WE COORDINATE REGULARLY WITH CLOSE TO HOME ON DATED GOVERNANCE. I THINK INCREASED INVESTMENT ALLOWS DEEPER

ANALYSIS, QUITE FRANKLY. >> MAYOR NIRENBERG: CAN .

>> MAYOR JONES: CAN YOU SPEAK TO SOME OF THAT? >> IN MY MIND SPEAKS TO, AS I THINK ABOUT THIS, WHO ARE -- WHO ARE THE PEOPLE -- FOR EXAMPLE, LET ME JUST GIVE AN EXAMPLE. SO THE STRAC INVESTMENT THAT'S GOING TO HAPPEN AT THE LOW-BARRIER SHELTER. SO OUR ABILITY TO BE ABLE TO COORDINATE WITH STRAC ON THOSE INDIVIDUALS THAT WE'RE WORKING WITH ALLOWS US TO BE A PART OF DISCHARGE PLANNING. SO WHEN SOMEBODY IS AT THE HOSPITAL AND THEY'RE RELEASED BACK INTO COMMUNITY, OUR ABLGHT TO UNDERSTAND THEIR CONDITIONS, THEIR NEED FOR PREVENTION SERVICE, RENTAL SERVICES, THOSE DIFFERENT TYPES OF THINGS, HAVING THAT DEEPER LEVEL OF ANALYSIS ALLOWS US TO GO -- AS WELL AS DEVELOP NEW PARTNERSHIPS WITH HEALTH SYSTEMS, WITH THE BEHAVIOR HEALTH SYSTEM, TO THE COORDINATION OF DATA. AND I THINK THE SHARING OF DATA ALLOWS US TO GO FROM OUTPUTS TO MORE OUTCOME INFORMATION.

>> MAYOR JONES: COULDN'T AGREE MORE, WHICH IS WHY I'M GOING TO BE VERY

[00:55:03]

SPECIFIC IN TERMS OF IF THERE ARE DATASETS OR INVESTMENTS IN DATA CAPTURING THAT YOU WOULD LIKE -- THAT YOU'RE LOOKING FOR THAT YOU DON'T CURRENTLY HAVE, AGAIN, I KNOW THIS IS YOUR PROPOSED, BUT, YOU KNOW, IF YOU HAD ADDITIONAL RESOURCES, WHAT COULD THAT HELP YOU DO? I THINK, AGAIN, WE'RE ALL QUITE CONCERNED.

YOU KNOW, WHEN I LOOK AT $100,000, FOR EXAMPLE, THAT HELPED 300 HOUSEHOLD -- 330 HOUSEHOLDS STAY IN THEIR HOME, THAT IS A GREAT ROI, AND WHEN WE LOOK AT WHAT IS GOING TO -- AGAIN, WHAT'S GOING TO HAPPEN IN OUR COMMUNITY ENSURING WE HAVE ADDITIONAL RESOURCES AS FOLKS MAY NEED TO ENTER INTO THAT PROCESS, SO THAT'S WHAT I'M LOOKING FOR, ADDITIONAL RESOURCES, WHAT MIGHT THAT BE ABLE TO HELP YOU BETTER UNDERSTAND, BUT THEN ALSO HELP US PROACTIVELY -- PROACTIVELY ADDRESS. I MEAN, IF THAT NUMBER COULD BE -- IF WE WANTED TO HELP 1,000 HOUSEHOLDS, RIGHT, IF WE WANTED TO HELP 2500 HOUSEHOLDS, WHAT IS THAT NUMBER? SO PLEASE PROVIDE THAT INFORMATION.

>> WE WILL. >> MAYOR JONES: THANK YOU. TO YOUR COLLEAGUE, I SAW THE AVERAGE LENGTH OF A SHELTER STAY IS 132 DAYS.

IS THAT AVERAGE? I KNOW YOU SAID OUR RECIDIVISM AFTER PERMANENT SHELTER -- A STAY AT PERMANENT SHELTER IS ON PAR WITH WHAT THE NATIONAL AVERAGE IS, BUT IS OUR AVERAGE LENGTH OF STAY ON PAR WITH WHAT WE

SEE IN OTHER PARTS OF THE COUNTRY? >> ROUGHLY, YES.

I CAN GET YOU THE EXACT NATIONAL AVERAGE, THAT'S WHAT WE'RE SEEING IN

OTHER SHELTERS IN OUR COMMUNITY. >> MAYOR JONES: I DIDN'T KNOW IF FOLKS WERE STAYING THERE LONGER AND WE'RE STILL SEEING THE SAME OUTCOME ON THE OTHER SIDE. BUT WELCOME BETTER UNDERSTANDING THAT. AND COUNCILWOMAN CASTILLO WASN'T HERE, BUT I'M GUESSING MAYBE SHE'LL ASK THIS QUESTION, WHEN THEY DID THE CONCENTRATION OF HOMELESSNESS AND THE CONCENTRATION IN D5, CAN YOU HELP US UNDERSTAND, I MEAN, THE COMMENT THAT SHE MADE THE OTHER DAY, THAT'S WHERE HAVEN IS, IT'S NEAR HAVEN. IS THERE ANY OTHER -- MAYBE THIS IS ONE OF THE ADDITIONAL DATASETS OR APPROACHES TO -- AND ANALYZING THE DATA WOULD BE HELPFUL WHICH IS HOW CAN WE UNDERSTAND WHERE FOLKS ARE ACTUALLY, YOU

KNOW, COMING FROM, VERSUS JUST ARE IN THAT COUNT. >> SURE.

SO THAT DATA WOULD BE THROUGH OUR STREET -- THE WORK OF OUR STREET OUTREACH TEAM. SO THE POINT IN TIME COUNT ONE NIGHT, JUST A FEW HOURS IN THE EVENING, THAT DOES HELP US COLLECT THE GEOGRAPHIC DATA, BUT OUR ANNUAL THROUGHOUT THE YEAR EVERY DAY, WE'RE DOING STREET OUTREACH ENGAGEMENT. WE'VE HAD SOME REALLY GOOD PRODUCTIVE CONVERSATIONS WITH CLOSE TO HOME AND HAVEN ABOUT HOW WE CANE ENHANCE OUR DATA TOOLS, IT'S IN PROGRESS WITH HAVEN'S IHS TEAM ALREADY.

THEY'RE ALREADY COLLECTING THAT CLIENT DATA BUT BEING ABLE TO MAP IT HAS BEEN A B BIT OF A CHALLENGE. WE DO MAP OUR ENGAGEMENTS ENCAMPMENTS. WE HAVE THAT IN PROGRESS ALREADY.

I THINK WE'LL BE ONLY IMPROVING THE DATA COLLECTION.

STREET OUTREACH IS NOTORIOUSLY HARD TO TRACK THE DATA FOR, AS FOLKS MOVE AROUND, BUT I DO THINK WE'RE MAKING GOOD IMPROVEMENTS THERE WITH OUR HMIS HOMELESS MANAGEMENT INFORMATION SYSTEM TEAM HERE IN THE

COMMUNITY. >> MAYOR JONES: OKAY. THANK YOU.

MRS. GARCIA, YOU MENTIONED A $1 MILLION REDUCTION, I THINK THAT WAS SPECIFIC TO MINOR REPAIR, IF I HEARD YOU CORRECTLY.

YOU SAID THERE WAS A REDUCTION OF 1 MILLION, BUT WE'RE STILL MEETING THE SAME NEED. CAN YOU HELP US UNDERSTAND HOW SUCH A SIGNATURE REDUCTION ALLOWS -- AND YOU SAID FOLKS ARE -- IT SOUNDS LIKE, TRYING TO DO MORE WITH LESS, BUT IN MY EXPERIENCE, THAT'S LIKE NEVER THE CASE. YOU DO LESS WITH LESS. SO CAN YOU HELP US UNDERSTAND HOW THAT $1 MILLION REDUCTION ALLOWS US TO STILL MEET

THE SAME NEED? >> GARCIA: YES, WE'RE WORKING WITH SEVERAL NONPROFIT PARTNERS, PROBABLY THE BIGGEST ONE IS CPS ENERGY, AND THEY IN PARTICULAR WILL USE OUR MINOR REPAIR FUNDS TO MAKE SOME SMALLER REPAIRS TO THE HOME THAT OTHERWISE WOULD HAVE DISQUALIFIED THE FAMILY FROM USING -- RECEIVING KAW SANCASA VERDE WEATHERIZATION IMPROVEMENTS. THEY'RE USING THEIR FUNDS TO MAKE THE DOLLARS GO FURTHER, SO WE CAN -- WHILE OUR DOLLAR PER FAMILY MAY BE LESS, THEY'RE STILL ABLE TO GET SIGNIFICANT MINOR REPAIRS TO THE HOME.

AND CPS IS NOT OUR ONLY PARTNER, WE ALSO HAVE SEVERAL OTHER SMALLER NONPROFITS. THIS YEAR WE'RE PARTNERING WITH JUST A COUPLE MORE THAT ARE ALREADY OUT THERE IN THE COMMUNITY, AND THAT'S HOW WE'RE ABLE TO STILL REACH THE SAME NUMBER OF FAMILIES, BUT THEY'RE USING EITHER THEIR OWN LEVERAGE DOLLARS OR IN SOME CASES DONATED MATERIALS OR EVEN VOLUNTEERS SO THE DOLLARS GO FURTHER.

>> WALSH: AND JUST IN CONTEXT, WHAT WE'VE PRIMARILY BEEN RELYING UPON BEFORE WAS OUR OWN SOLICITATION METHOD. THOSE CONTRACTORS COMING UNDER CONTRACT WITH THE CITY, AND I THINK WHAT VERONICA AND THE TEAM

[01:00:01]

FOUND THIS YEAR, IN THIS YEAR'S BUDGET, WAS THAT IF WE LEVERAGE THOSE OTHER PARTNERS, AT THE END OF THE DAY, WE'RE GETTING THE SAME AMOUNT OF WORK DONE THROUGH DIFFERENT METHODS RATHER THAN DIRECT CONTRACTING WITH THE CITY. SO WE'RE GOING TO CONTINUE TO DO THAT.

>> MAYOR JONES: FOR MR. GARY, I APPRECIATED YOUR PET CARE CONNECT PROGRAM, AND IT REMINDED ME, WE -- IT'S ALMOST LIKE A HOT SPOT POLICING EFFORT THAT WE NEED TO BETTER COLLECT SOME DATA ON.

I MEAN, I THINK THAT'S HELPFUL. YOU DID 4,000 HOMES, 1400 PET CARE RESOURCES, ALL OF THAT WAS JUST IN FOUR WEEKS?

>> YES. WE DO -- WE DO BASICALLY ONE EVERY OTHER MONTH, AND IT'S ABOUT A FOUR-WEEK PROJECT WHILE WE'RE THERE.

>> MAYOR JONES: OKAY. AND SO ALL OF THAT TO SAY, JUST LIKE IN THE HOT SPOT POLICING, HOW ARE WE COLLECTING THE DATA ABOUT WHAT ARE THE -- YOU KNOW, THE SECOND AND THIRD ORDER OF FACTS AS A RESULT OF THESE INVESTMENTS ARE WE SEEING DECREASED CALLS IN X OR Y, DECREASED REPORTS OF X AND Y. THOSE ARE THE TYPE OF THINGS THAT I THINK WOULD HELP THIS BODY UNDERSTAND IF THAT WAS -- HOW WE COULD MAKE THAT PILOT, ONE, MORE SUCCESSFUL, AND THEN MAYBE SOMETHING WE PERMANENTLY CONSIDER?

>> YES, ABSOLUTELY. THAT'S ONE OF THE THINGS WE'RE DOING RIGHT NOW IS COLLECTING DATA, REALLY FOCUSING ON CALL VOLUME AND REQUEST FOR SERVICE THAT WE GET IN THAT AREA. IT'S STILL EARLY ON, TO BE ABLE TO TELL IF WE'RE REALLY MAKING AN IMPACT YET, BUT WE'RE HOPING AS THIS YEAR GOES BY AND WE CONTINUE TO DO THROUGHOUT THE PROGRAM AND MONITOR IT, WE'LL BE ABLE TO GET SOME REAL DATA HOPEFULLY NEXT YEAR AND KNOW THE

EFFECTS OF THE PROGRAM IS HAVING. >> MAYOR JONES: I APPRECIATE IT. IT'S NOT A LARGE SUM OF MONEY, BUT THIS IS SOMETHING I GET THE MOST CONTACT ABOUT, YOU KNOW, HOW WE CAN SHOW HOW OUR INVESTMENTS AND INCREMENTAL INVESTMENTS LEAD TO OUR COMMUNITY.

IT'S VERY HELPFUL FOR US, SO THANK YOU. WITH THAT, LET ME FIRST ASK THE PLANNING AND COMMUNITY CHAIR MUNGIA TO PROVIDE HIS COMMENTS

NEXT. >> MUNGIA: HOMELESSNESS, ACS, HOUSING, TALK ABOUT TRUE CORE SERVICES FOR THE CITY OF SAN ANTONIO AND REALLY ON-THE-GROUNDWORK HELPING PEOPLE EVERY SINGLE DAY, VERY, VERY IMPORTANT.

SO START OFF WITH HOMELESSNESS AND HOUSING, YOU KNOW, THE MAYOR IN HER MEMO GAVE OUR COMMITTEE A CHARGE, WHICH I'M SURE YOU HAVE READ BY NOW, WHICH IS TO FOCUS ON HOUSING FOR VETERANS, LGBTQ PLUS, UNHOUSED YOUTH, FOLKS WITH DISABILITIES, HEARING-IMPAIRED, VISION IMPAIRED AND SHE GAVE US A GOOD DEADLINE, JANUARY 15TH, SO NO LATER

THAN. >> MAYOR JONES: LET ME JUST SAY, THAT IS AN IMMEDIATE FOCUS, SO A TASK FORCE ON THOSE FOLKS THAT HAVE TRADITIONALLY BEEN UNDERSERVED AND UNDERHEARD. SO, YEAH, LET'S SEE HOW FAST WE CAN GO TO HELP THESE MOST VULNERABLE AND THEN LESSONS LEARNED FOCUSING ON THAT IN A SHORT AMOUNT OF TIME. FIRST CHAIR.

>> MUNGIA: THAT WILL BE ITEM NUMBER 1 ON OUR AGENDA, SO GET PREPARED FOR THAT. I THINK THERE'S SOME GREAT WORK BEING DONE ON THAT. YOU KNOW, WHEN IT -- IF SOMEONE FROM HOMELESSNESS CAN COME UP AND GO BACK TO THE SLIDE ABOUT DIRECT AND INDIRECT SERVICES FOR HOMELESSNESS. CAN YOU TALK ABOUT THE COSTS FOR EACH OF THOSE?

>> SO ON THE -- ON THE INDIRECT SLIDE -- LET ME GO BACK.

SO THE DIRECT AMOUNT, COUNCILMAN, THAT IS GOING TO GO INTO THE DEPARTMENT FOR ITS CORE SERVICES IS THE 26.1 MILLION. THE ADDITIONAL 4.4 MILLION IS IN THE DIRECT HOMELESS SERVICES WITH OTHER DEPARTMENTS, PRIMARILY SOLID WASTE AND NHSD. ON THE INDIRECT SIDE, THE ESTIMATE IS AROUND ROUGHLY 23.2 MILLION IS INDIRECT AND POLICE AND

FIRE EMS COSTS. >> MUNGIA: SO DOES THAT FIGURE FOR THE DIRECT SERVICES INCLUDE FEDERAL GRANTS THAT WE'RE STILL UTILIZING, ARPA?

>> CORRECT. >> MUNGIA: SO IF YOU TAKE OUT ARPA, WHAT IS THE DIRECT AND INDIRECT COST LOOK LIKE? BECAUSE THAT'S NOT GOING

TO BE HERE IN A YEAR OR TWO, SO... >> SO WITHOUT THE ARPA THAT'S INCLUDED, THE TOTAL GRANT AMOUNT IS ABOUT 7.8 MILLION.

OF THAT AMOUNT, ABOUT 2.7 MILLION IS REMAINING ARPA FUNDING.

>> MUNGIA: UH-HUH. >> FROM HOME ARP. >> MUNGIA: SO WHAT DOES THAT TOTAL INVESTMENT ON THE CITY'S END LOOK LIKE ON DIRECT SERVICES.

>> SO THAT WOULD BE ABOUT 23.4 MILLION. >> MUNGIA: OKAY.

YEAH, SO -- AND IN YEAR'S PAST, IT WAS EVEN LESS IN DIRECT SERVICES BY A

[01:05:06]

GREAT AMOUNT. AND SO I KNOW THOSE -- THAT INDIRECT COST WITH POLICE AND FIRE, EMS, THAT -- AND SOLID WASTE ALSO INCLUDED IN THAT, IS A FIXED COST THAT WILL ALWAYS BE IN THE BUDGET, RIGHT, BECAUSE THAT'S THE DEPARTMENT, BUT WHEN WE'RE BARELY MATCHING DIRECT AND INDIRECT SERVICES, I THINK THAT'S A PROBLEM. OBVIOUSLY THAT'S A QUESTION OF RESOURCES AND THE THINGS THAT WE HAVE AVAILABLE TO US, BUT I DON'T KNOW THAT WE'RE GOING TO MAKE GREAT STRIDES IF THOSE TWO ARE VERY SIMILAR. SO COMING TO THE NEXT QUESTION, ABATEMENTS.

SO I KNOW LAST FISCAL YEAR, THE CITY INCREASED DRAMATICALLY THE ABATEMENTS ACROSS THE CITY OF SAN ANTONIO. SO WE -- I'M ASSUMING THIS PAST FISCAL YEAR, WE'VE DONE THE MOST WE'VE EVER DONE IN THE CITY'S HISTORY. HAS THAT REDUCED HOMELESS POPULATION?

>> I THINK WHAT WE'VE SEEN IN THE ABATEMENTS IS THAT IT HAS INCREASED OUR ABILITY TO SERVE PEOPLE IN SHELTER, WHICH WAS A PRIMARY FOCUS AND ALLOWS US TO HAVE BETTER ENGAGEMENT WITH PEOPLE. AND THEN WHEN YOU LOOK AT THE NUMBER OF NEW PEOPLE COMING INTO HOMELESSNESS, COUNCILMAN, I THINK IT MAKES IT DIFFICULT TO CAPTURE AN ABSOLUTE NUMBER FOR YOU BECAUSE WE HAVE SUCH A HIGH PERCENTAGE OF PEOPLE TO HOMELESSNESS FOR THE FIRST TIME COMING INTO THE SYSTEM. I THINK PEOPLE THAT ARE EXPERIENCING HOMELESSNESS AND PEOPLE THAT LIVE IN THAT COMMUNITY, AND THEN OUR ABILITY TO ENGAGE PEOPLE THROUGH THAT PROCESS HELPS AS WELL.

>> MUNGIA: YEAH. SO I THINK THERE'S CERTAINLY A BALANCE TO BE HAD WITH THAT. AND EVEN -- THERE'S A LOT OF PEOPLE THAT WOULD DISAGREE ON THAT STATEMENT, YOU KNOW, THAT THERE SHOULD BE A BALANCE. AND THERE'S, OF COURSE, A LOT OF FOLKS THAT NAVIGATE, DON'T WANT ANY ABATEMENT AT ALL, SO I JUST WANT TO MAKE SURE THAT THE PUBLIC UNDERSTANDS THAT AN INCREASE IN ABATEMENT DOESN'T SOLVE THE HOMELESSNESS PROBLEM THAT WE HAVE.

IT IS SIMPLY TRYING TO MITIGATE, YOU KNOW, ENGAGEMENTS AND, OF COURSE, DRAINAGE CHANNELS AND PRIVATE PROPERTY ISSUES.

SO I JUST WANT TO NOTE THAT. WHEN YOU DO ALL THE DATA, DO YOU TRACK THE AMOUNT OF DEATHS THAT YOU ENCOUNTER WITH HOMELESS

FOLKS THAT ARE OUT ON THE STREET? >> YES, SIR, WE DO.

>> MUNGIA: SO I'D LIKE TO SATURDAY SEEING A PCDC REPORTED TO US, BECAUSE I THINK IT'S IMPORTANT FOR FOLKS TO KNOW THAT -- SO IT IS A CRISIS THAT WE HAVE ON OUR HANDS. AND I LIKE WHAT YOU SAID EARLIER, THAT PATRICK SAID, THIS IS NOT A LINEAR PROCESS WHEN IT COMES TO HOUSING FOLKS. AND I THINK -- I TALKED TO PETER LAST NIGHT AND HE SAID Y'ALL ARE WORKING ON SOME MARKETING TO KIND OF REVAMP THAT COMMUNICATION PROCESS WITH RESIDENTS, HOUSED RESIDENTS, TO KIND OF UNDERSTAND THAT BETTER. WHEN IT COMES TO THE LOW-BARRIER SHELTER

DOWNTOWN, WHO OWNS THAT PROPERTY? >> IT'S OWNED -- THE PROPERTY'S OWNED BY AN ENTITY ASSOCIATED WITH MCCOMBS ENTERPRISES.

>> MUNGIA: AND HOW LONG IS THE LEASE THAT WE HAVE TO RUN THAT AS A HOMELESS

SHELTER? >> CURRENT LEASE IS THROUGH OCTOBER OF 2025.

>> MUNGIA: THIS OCTOBER? >> YES. >> MUNGIA: OKAY.

>> WITH THIS FUNDING, IT WOULD BE EXTENDED FOR ANOTHER YEAR.

>> MUNGIA: FOR ANOTHER YEAR. >> RIGHT.

>> MUNGIA: OKAY. HAVE THEY EXPRESSED LONG-TERM INTEREST IN

DOING THAT? >> I'M NOT AWARE. >> MUNGIA: OKAY.

THAT'S A CONVERSATION WE CAN HAVE LATER ABOUT WHAT'S THE LONG-TERM, FIVE-YEAR PLAN FOR THAT PROCESS, BECAUSE THAT'S GOING TO BE, YOU KNOW, DEVASTATING TO HAVE THAT GO AWAY WITHOUT A PLAN IN PLACE.

AND OBVIOUSLY WHILE WE'VE BEEN MAKING GREAT STRIDES IN THE HOUSING BOND, THE PSH IS THE HARDEST THING TO ACCOMPLISH, ESPECIALLY FROM THE GROUND UP.

SO THAT'S SOMETHING TOP OF MIND FOR US AS WE MOVE FORWARD.

BUT, YOU KNOW, WE'VE HAD SOME GREAT OUTREACH COORDINATORS IN D4 ACROSS THE WHOLE CITY, I DON'T KNOW -- I THINK I STILL HAVE A VACANCY IN DISTRICT FOUR FOR HOMELESS OUTREACH, SO I'D LIKE TO KNOW WHERE WE'RE ON ON THAT, AND IF THERE IS A FUTURE PLAN TO CONTINUE TO ADD MORE BECAUSE OBVIOUSLY THEY'RE THE DIRECT CONNECTOR PIECE, AND THEY ARE, OBVIOUSLY, VERY SEPARATE FROM THE ENGA ENCAMPMENT FOLKS.

I KNOW THERE'S COORDINATION, BUT THAT'S VERY DIFFERENT, AND WE NEED MORE OF THOSE. WHEN IT COMES TO HOMELESSNESS IN DISTRICT FOUR, IT'S MOBILIZATION OF RESOURCES. YOU KNOW, WE DO NOT HAVE A HOMELESS SHELTER. I DON'T KNOW WHAT THE CLOSEST ONE TO DISTRICT FOUR IS. DO YOU KNOW WHAT THAT IS.

>> THAT COULD BE THE LOW-BARRIER SHELTER AT THIS POINT.

WE'D HAVE TO LOOK AT OUR OVERALL CAPACITY. THE OTHER COMMENT I WANTED TO MAKE, COUNCILMAN, IS PART OF BUILDING THE BUSINESS CASE HAS TO INCLUDE WHAT THE LONG-TERM STRATEGY IS FOR THE LOW-BARRIER SHELTER, BUT ALL TYPES OF SHELTER. SO IT'S SHELTER, IT'S TRANSITIONAL/BRIDGE HOUSING, IT'S PERMANENT SUPPORTIVE HOUSING AND

[01:10:04]

THAT'S WHERE THE MULTISECTOR AND -- BACK YEAR IN AND YEAR OUT TALK ABOUT A ONE-YEAR LEASE.

>> MUNGIA: I 100% AGREE WITH YOU. I THINK WE NEED TO MAP THAT OUT, AT LEAST WHERE ALL THESE DIFFERENT PLACES ARE.

AND, YOU KNOW, IF IT'S TRUE THAT A LOT OF HOMELESS FOLKS ARE PRIMARILY RESIDING IN AREAS THAT THEY GREW UP IN, GETTING SOMEONE TO LEAVE, YOU KNOW, 78242 TO GO DOWNTOWN TO A PLACE THEY'VE NEVER BEEN, OBVIOUSLY THERE ARE SOME PERCEPTIONS OF CERTAIN SHELTERS THAT MAY NO LONGER BE ACCURATE BUT ARE OUT THERE, ESPECIALLY FOR WOMEN IS VERY DIFFICULT. AND I'LL TELL YOU THESE TWO REALLY QUICK STORIES. I WENT TO AN ENCAMPMENT SITE, I SAW, YOU KNOW, WHAT LOOKED LIKE A MEMORIAL AND I THOUGHT MAYBE IT WAS SOMEBODY'S PET. IT WAS A MEMORIAL FOR A STILL BORN CHILD THAT A HOMELESS WOMAN WENT THROUGH. WENT TO ANOTHER PLACE, THERE WAS A HOMELESS WOMAN WHO TOLD US THAT SHE HAD BEEN SEXUALLY ASSAULTED TWICE. NOT BY ANOTHER HOMELESS PERSON, BUT BY SOMEBODY WHO DROVE A CAR. YOU KNOW, SO THESE ARE SOME REALLY INTENSE THINGS THAT ARE HAPPENING OUT THERE, AND THESE ARE BEHIND PEOPLE'S HOUSES IN DISTRICT FOUR, RIGHT, THAT WE ARE JUST NOT FULLY AWARE OF OR THE PUBLIC DOESN'T QUITE UNDERSTAND OR NO. SO WE NEED TO DO A GOOD JOB OF LETTING FOLKS KNOW WHAT'S EXACTLY HAPPENING OUT THERE.

>> AND I THINK ONE OF THE IDEAS YOU SHARED WITH ME IN THE PAST AROUND FAITH COMMUNITY IS RESOURCE HUBS, I THINK, IS A VIABLE OPTION TO CONSIDER -- AS WE DO THE INVENTORY OF ALL THE SHELTER CAPACITY THAT WE HAVE, WHAT RESOURCE HUBS THROUGH FAITH COMMUNITIES COULD LOOK LIKE.

>> MUNGIA: SURE. I'M GLAD YOU BROUGHT THAT UP.

I HAVE AN OLD CCR THAT MY PREDECESSOR WROTE THAT I HELPED WITH CALLED A DECLARATION OF HOUSING CRISIS BACK IN 2022. I'LL LEAVE YOU WITH A COPY OF THAT SO WE CAN GO THROUGH SOME IDEAS THAT MIGHT STILL BE RELEVANT.

I DO HAVE SOME OTHER QUESTIONS FOR NHSD AND ACS, BUT I'M ABOUT OUT OF TIME, SO REALLY QUICK, YOU CAN'T SAY ACS WITHOUT RITA, SO RITA, YOUR DISTRICT FOUR APPOINTEE, YOU DO AMAZING WORK. YOU'VE BEEN AT ACS FOR

HOW MANY YEARS NOW AS A BOARD MEMBER? >> SINCE 2010.

>> MUNGIA: SINCE 2010. AND REAL QUICK, RITA WAS MOTIVATED TO COME AND WORK WITH ACS BECAUSE IN THE EARLY 2000S, THIS CITY WAS EUTHANIZING DOGS BY THE WE HAVE GREAT STRIDES TO TURN THAT AROUND.

MORE IN THE SECOND ROUND. THANK YOU. >> MAYOR JONES: CHAIR

KAUR, PLEASE. >> KAUR: THANK YOU, MAYOR. THANK YOU ALL FOR THE PRESENTATIONS. THIS IS REALLY IMPORTANT AND I LOVE THAT WE'RE TALKING ABOUT SOME OF THESE ISSUES BACK TO BACK WITH PUBLIC SAFETY BECAUSE WE TALKED YESTERDAY ABOUT HOW THEY ARE INTERTWINED SO I'M GLAD WE GET TO HAVE THESE CONVERSATIONS. I'LL START OFF WITH THE HOMELESS SERVICE DEPARTMENT.

I WAS EXCITED ABOUT THIS BECAUSE I WAS THINKING THIS SHOWS THE COMMUNITY THAT WE ARE FOCUSED ON THIS ISSUE. I'VE GOTTEN COMMENTS FROM COMMUNITY MEMBERS ARE CONCERNED DEPARTMENTALIZING DOESN'T NECESSARILY MEAN WE'RE FOCUSING ON IT MORE.

I WANT TO MAKE SURE WE ACTUALLY SET REAL OUTCOMES OF WHAT WE'VE BEEN ABLE TO SAY WE'VE ACCOMPLISHED NOW BECAUSE WE HAVE A SPECIALIZED INDIVIDUALS FOCUSING ON THIS ISSUE. IT'S THE NUMBER ONE ISSUE IN OUR COMMUNITY AND I THINK THERE'S A LOT MORE WE CAN DO TO SUPPORT IN A COMPASSIONATE WAY AND I THINK THAT'S PROBABLY WHAT MANY OF MY COUNCIL COLLEAGUES WILL SAY TODAY, WE'VE GOT TO FIGURE HOW TO BETTER ADDRESS THIS ISSUE COME PASSIONATELY.

STARTING OFF WITH THE LOW-BARRIER SHELTER, LORI, I WANT TO CREDIT YOU ON THIS BECAUSE YOU'VE BEEN ADVOCATING FOR THIS AND I'M GRATEFUL THAT'S IN THE BUDGET. I WANT TO THANK COUNCILMAN MUNGIA AND I ECHO HIS COMMENTS LIKE WHAT'S OUR LONG-TERM PLAN. I FEEL LIKE ALL OF MY COMMENTS ARE GOING TO ASK FOR MORE MONEY. MY FIRST ASK FOR MORE MONEY, WE HAVE 313 ROOMS IN THIS SPACE AND SO WE COULD SHELTER AN ADDITIONAL I THINK IT'S OVER 100, AND WE'RE ONLY FUNDED FOR 185 ROOMS, SO WE STILL HAVE CAPACITY. I KNOW WE DIDN'T -- LAST YEAR WE DIDN'T GO TO FULL CAPACITY BECAUSE OF OPERATIONS COSTS. IF SOMEONE WRITES A CHECK FOR $1.5 MILLION, I WOULD ADVOCATE FOR GOING FOR FULL CAPACITY AS A WAY TO GET FOLKS INTO A SHELTER SPACE AND ON TO PERMANENT HOUSING. IN ADDITION, MY COUNCIL COLLEAGUE AT THE VERY END MENTIONED PERMANENT SUPPORTIVE HOUSING.

AND I THINK WE NEED TO DOUBLE DOWN ON FIGURING OUT HOW DO WE DO THAT.

I WAS TALKING TO A NON-PROFIT LAST WEEK AT THE HOUSING CONFERENCE AND THEY SUPPORT NON-PROFITS AND BUILDING UP THE CONFIDENCE TO DO SO.

I WOULD LOVE TO TALK DO WE HAVE ENOUGH CAPACITY -- BECAUSE SAMM IS GREAT AND

[01:15:02]

WE'RE APPRECIATIVE OF SAMM, FULL, SO WE'VE GOT TO BUILD UP MORE CAPACITY ON THE GROUND TO DO MORE PERMANENT SUPPORTIVE HOUSING DEVELOPMENTS.

IN ADDITION, I WANTED TO SAY THE POINT IN TYPE CAP, I MUST HAVE MISSED THE REVEAL OF THIS. I WAS GLAD ABOUT THE SHELTER.

WE HAVE SEEN TREMENDOUS GROWTH IN THE LAST SIX YEARS ABOUT HOW MANY MORE SHELTERED SPACES THAT WE HAVE FOR FOLKS, BUT THE INCREASE IN UNSHELTERED FROM LAST YEAR I WAS KIND OF DISAPPOINTED WITH. WE HAD SET THIS BIG GOAL IN I THINK FISCAL YEAR 24 FOR THE DECREASE AND SO I WOULD -- THIS GIVES US A CHARGE TO SAY WE HAVE A LOT MORE WORK TO DO IN CREATING MORE SHELTERED OPPORTUNITIES FOR FOLKS. SOME OF US ON THE HOUSING TRUST GOT TO HEAR THE WHOLE BRIEFING ON THE YOUTH HOUSING SUMMIT AND IT WAS INCREDIBLE.

SOME OF THE THINGS THEY MENTIONED WERE SAFETY IN FOOD SECURITY AS SOME OF THE TOP THINGS. I WANT TO MAKE SURE THAT YOU --S HAVE TO BE THE FOOD BANK AND ADDRESSING HOW WE CAN ADDRESS THOSE ISSUES. AND THE STREET OUTREACH TEAM, I ALSO LOVE THE STREET OUTREACH TEAM AND I CHARGE YOU, MARK, ABOUT IF THERE ARE WAYS WE CAN EITHER CHANGE THE CAPACITY OR FIGURE OUT THE RIGHT STRUCTURE. I'VE TALKED TO SOME OF OUR LOCAL PARTNERS AND THEY HAVE A LITTLE MORE BEND THAN WE DO. THEY CAN DO THINGS THAT WE MAY NOT BE ABLE TO BECAUSE THEY ARE CITY STAFF. I'D LIKE FOR YOU TO EXPLORE WHAT ARE SOME OF THE CHALLENGES THAT OUR STREET OUTREACH TEAM FACES AND WHAT'S THE OUTCOME WE ARE HOPING FROM THEM. IDEALLY IT'S NUMBER OF FOLKS THAT ARE SHELTERED, BUT WHAT ARE SOME OF THE ADDITIONAL OUTCOMES THAT WE WANT THEM TO WORK TOWARDS ON A DAY-TO-DAY BASIS. SHIFTING OVER TO NHSD, I WAS --H LAST YEAR BECAUSE IT WAS A DIFFERENT SUMMER LAST SUMMER, BUT WE WERE ABLE TO PUT AN ADDITIONAL MILLION DOLLARS IN THE MAJOR AND MINOR REHAB PROGRAMS AND THAT ADDITIONAL MILLION DOLLARS HAVE BEEN REMOVED AND REALLY BUMMED TO HEAR THAT. IF WE HAVE ANOTHER $2 MILLION CHECK, WOULD LIKE TO ADD TO THAT COMPONENT. WE HAVE OVER -- A WAIT LIST OF OVER 200 PEOPLE ON THAT PROGRAM. I THINK THERE ARE STILL SOME KINKS TO WORK OUT THAT WE NEED TO ADDRESS INCLUDING WHEN PEOPLE ARE DENIED, THE WINDOW IN WHICH THEY CAN SUBMIT THE PAPERWORK IF THEY ARE DENIED, BUT WE NEED TO FIGURE HOW DO WE GET SUPPORT BECAUSE OUR HOUSING STRATEGY IS BASED ON BOTH REHAB AND NEW DEVELOPMENT.

SO JUST WANTED TO ECHO MY SUPPORT IN CONTINUING THE WORK FOR THAT.

IN THE RENTAL ASSISTANCE PROGRAM, WE HAD ASKED FOR SOME DATA ABOUT THE PROGRAM.

OBVIOUSLY SUPER IMPORTANT. 12% OF FOLKS REALIE ANNUALLY.

JUST WOULD WANT TO LOOK AND ALSO PCDC HOW DO WE BETTER CONNECT THEM WITH RESOURCES.

ARE THEY GETTING A CONNECTION TO READY TO WORK, TO ALL THE OTHER SERVICES WE PROVIDE TO HELP THEM CONTINUE TO GROW. AND ACHIEVE OPPORTUNITIES.

ON THE AFFORDABLE HOUSING PIECE FOR NHSD, THIS IS SUCH A BIG IMPORTANT CONVERSATION RIGHT NOW. WE HAVE SOME LIHTC DEALS THAT HAVE BEEN AWARDED AND ALL OF OUR COLLEAGUES HAVE TO COME TOGETHER TO SUPPORT OUR AFFORDABLE HOUSING HOUSING PROJECTS.

LEVELS. OUR SHIP GOALS SET TARGETS. HOW DO COMMITTEE GET A MORE UPDATED DEMAND COUNT OF FAMILIES THAT ARE AT THE 30% AMI LEVEL.

MAYBE FAMILIES THAT ARE AT 60% SO WE CAN USE THAT TO LEVERAGE FOLKS TO PUSH TO SAY WE KNOW IN DISTRICT 1 IN THIS AREA THERE IS X AMOUNT OF FAMILIES ON A WAIT LIST LOOKING FOR 30% AMI. BUT WE DON'T HAVE THAT GRANULARITY.

THAT'S SOMETHING I THOUGHT WE COULD PUSH FORWARD ON. AND UPDATE TO OUR SHIP, MAYBE IT'S TIME TO REVISIT WHERE WE ARE ON THAT. AND THEN AS FAR AS JUST QUICK HOUSING GOALS THAT FOLKS HAVE HEARD ME TALK ABOUT BEFORE IS MORE MISSING MIDDLE HOUSE. I GOT MY UDC BRIEFING THIS MORNING AND SOME OF THE STATE LAWS ARE GOING TO BE INTERESTING AS TO HOW THEY PLAY WITHOUT WITH ZONING.

BUT WE'LL HAVE TO KIND OF ADDRESS THAT AS THEY COME. ALSO THINKING ABOUT MORE SMALL-SCALE RENTAL REHAB. WE HAVE SO MANY APARTMENTS THAT ARE LIKE EITHER TWO, THREE, FOUR, SIX UNITS THAT STILL HAVE HV SYSTEMS THAT ARE LIKE IN WINDOW AIR

[01:20:03]

CONDITIONING. HOW DO WE GET THOSE APARTMENTS UPDATED WITHOUT INCREASING THE PRICES WHEN AN INVESTOR BUYS THEM. LASTLY IS JUST THINKING ABOUT MORE DEVELOPMENT DOWNTOWN. EVERYONE KNOWS WE'RE REALLY EXCITED FOR ROBERT E LEE AROUND THE CORNER. HOPEFULLY ALL OF OUR COLLEAGUES WILL MENTION THE HOUSING BOND THAT WE NEED TO MAKE SURE WE GET ON IF WE PUT A BOND ON BECAUSE WE'VE ALREADY SPED THROUGH THOSE DOLLARS.

NO DIG ON PUBLIC WORKS, BUT OUR HOUSING BOND DOLLARS ALREADY GOT RELEASED TO THE PUBLIC. ANIMAL CARE SERVICES, JOHN, I WANT TO THANK YOU FOR THE WORK YOU'VE DONE. YOU CAME IN AND HIT THE GROUND RUNNING.

I SO MANY TIMES WILL EMAIL THE WRONG JOHN GARY. I HAVE SO MANY TIMES EMAILED VIA. WE HAVE A GREAT TEAM OVER THERE.

WE'VE MADE SIGNIFICANT INCREASES THE LAST FEW YEARS.

IT'S NOT AS SIGNIFICANT THIS YEAR, I WISH WE COULD KEEP IT, BUT DIFFERENT DYNAMIC.

INCREASES DEFINITELY HELPED. I KNOW THERE'S STILL AREAS YOU FEEL LIKE WE NEED TO PUSH AND GROW IN. MAYOR MENTIONED THIS TOO AND I THINK THE MORE PROACTIVE WORK WITH DO WITH THE CASA OUTREACH IS REALLY IMPORTANT.

THE WEBSITE, I REMEMBER SEEING A WEBSITE AND LOOKING UP THE AUSTIN WEBSITE PREVIOUSLY AND BEING THERE'S IS CUTER. I LOVE SEEING THE UPDATES THAT WE DID. AND TO DO THEM IN-HOUSE IS INMORE INCREDIBLE, A GREAT USE OF EFFICIENT DOLLARS THERE. THE ONLY THING THAT I WANT TO FOCUS ON, THE LAST PIECE IN THE LAST MINUTE IS WE GOT DATA ABOUT THE WESTSIDE CLINIC THAT COUNCILWOMAN ALDERETE GAVITO AND COUNCILWOMAN CASTILLO ADVOCATED FOR AND I KIND OF HOPPED IN ON, BUT THAT CLINIC HAS BEEN AWESOME BUT WE'RE NOT DOING SURGERIES AT THE FULL CAPACITY. IT CAN BE DOING UP TO 25 SPAY AND NEUTER AND ONLY DOING 19. I WANT TO THINK ABOUT WHAT IS THE WAY WE ARE GETTING FULL CAPACITY EVERY DAY. WHEN WE HAD OUR COMMUNITY GROUP MEETING WITH ALL OF THE NON-PROFIT PARTNERS, THEY SAID ONE OF THE BIGGEST CHALLENGES FOR SPAY AND NEUTER THE VETS. LET'S EXPLORE WHAT A VET MAYBE WE CAN CREATE A VET TUITION PROGRAM TO SUPPORT THAT.

THANK YOU ALL FOR YOUR WORK. THANK YOU, MAYOR. >> MAYOR JONES: THANK YOU,

CHAIR. CHAIR VIAGRAN. >> VIAGRAN: THANK YOU, MAYOR. I'M GOING TO TRY AND KEEP THIS AS BRIEF AS POSSIBLE BECAUSE I HAVE QUITE A FEW AND I WANT TO GET THROUGH THIS.

I WANT TO START WITH THE FACT THAT I'VE SHARED BEFORE WE MUST MOVE OUT FROM WORKING IN SILOS. I WANT TO SEE MORE PARTNERSHIPS BETWEEN NEIGHBORHOOD HOUSING AND SERVICES DEVELOPMENT AND THE DEPARTMENT OF HUMAN SERVICES. MY QUESTION TO YOU AND THIS HUMAN SERVICES AND STRATEGY THAT YOU HAVE PUT FORWARD AS A DEPARTMENT.

I NEED TO KNOW HOW MUCH THAT IS COSTING THE CITY TO CREATE A NEW DEPARTMENT.

YOU CAN GIVE THIS TO US IN FOLLOW-UP BECAUSE I KNOW THAT MEANS NEW DIRECTOR -- WELL, WE HAVE A DIRECTOR, BUT THAT MEANS NEW STAFF -- WHAT DOES THAT MEAN IN TERMS OF STAFFING. THE OTHER IS I HAVE ANOTHER DEPARTMENT WHICH GETS US TO, I BELIEVE, 44, AND I WANT TO MAKE SURE THERE IS COMMUNICATIONS BETWEEN THESE THREE DEPARTMENTS BECAUSE OF WHAT'S HAPPENING IS SO -- IS TO OVERLAPPING AND RELATED AS WE MOVE FORWARD. SO I'D LIKE TO GET THAT. I WANT TO THANK MARK AND PATRICK. THE ONE THING THAT I TAKE CONFIDENCE IN THIS NEW DEPARTMENT I'M VERY FAMILIAR WITH THEIR WORK AND THEY HAVE BEEN REALLY GOOD AT REACHING AUTOMAKER TO OTHER DEPARTMENTS AND COMMUNICATING GOALS AND APPEARANCES ON HOW WE -- EXPECTATIONS ON HOW WE HANDLE THIS HOUSING CRISIS.

I'M GOING TO TALK ABOUT IT AS YES, A HOMELESS AND SERVICE STRATEGY, BUT IT IS A HOUSING CRISIS WE FACE RIGHT NOW. WE DO NEED TO DISCUSS OUR AFFORDABILITY. I'VE SAID THIS BEFORE AND WE NEED TO STRATEGIZE MORE, HOW MANY OF THESE MOTELS AND HOTELS ALONG THE SOUTHERN SECTOR ARE PSEUDO SERVICING AS LOW-BARRIER SHELTERS. OR AFFORDABLE HOUSING. BECAUSE THEY ARE TAKING

[01:25:02]

PEOPLE THAT GET PAID MONTHLY. I WANT TO LOOK INTO THAT.

THE OTHER THING I'D LIKE TO SEE ESPECIALLY FOR THIS NEW DEPARTMENT IS REAL TANGIBLE DIRECTIVES AND GOALS ABOUT WHERE WE'VE SEEN. WE HEARD THE STAT THAT WE HAVE NEW PEOPLE TO HOMELESSNESS. WHAT IS THE RESULT OF THAT.

IS IT THE -- IS IT THE LACK OF AFFORDABLE HOUSING? IS IT THE LACK OF -- ARE THEY WORKING POOR? ARE THEY NOT WORKING? ARE THEY DROPOUTS? IS THERE AN ADDICTION ISSUE. I BELIEVE PERMANENT SUPPORTIVE HOUSING IS THE ANSWER AS WE MOVE FORWARD. WE JUST EXPERIENCED THAT, AND VERONICA CAN SPEAK HOW DIFFICULT THAT IS. THE ENTIRE TEAM ABOUT HOW DIFFICULT THAT IS TO DO IN A DISTRICT AND COMMUNICATE TO PEOPLE THAT WE SHOULD NOT STIGMATIZE THAT.

I REALLY WANT TO SEE US MOVE FORWARD IN THAT AND REALLY HAVE THAT CONVERSATION BETWEEN THESE THREE DEPARTMENTS BECAUSE UNLESS WE ARE TALKING TO EACH OTHER, BECAUSE SOME OF OUR PARTNERS THAT ARE HERE -- AND IF YOU ARE WORKING WITH THE HOMELESS OR HOUSING, CAN YOU JUST RAISE YOUR HAND AND YOU ARE A PARTNER THAT'S HERE THAT DOES THAT? I THOUGHT I SAW -- THANK YOU SO MUCH FOR YOUR EFFORTS AND WHAT YOU DO AND WE COULD NOT DO THIS WITHOUT YOU. SO I THINK IT IS KEY AND IMPERATIVE THAT YOU ARE PART OF THESE CONVERSATIONS AND SAY THIS IS HOW OFTEN WE WOULD LIKE TO MEET AND BE PART OF THESE CONVERSATIONS. THIS WAS THE NUMBER ONE TOPIC OF CONVERSATION AT MY TOWN HALL ON MONDAY. MR. LEE, HE'S A MARINE, HE SHARED SOMETHING, HE'S LIKE NOT THAT WE HAVE TO THINK OUT OF THE BOX, WE HAVE TO START THINKING LIKE THERE IS NO BOX. THAT WAS SO INSIGHTFUL BECAUSE WHEN WE TALK ABOUT THESE ISSUES, ABOUT HOUSING, WHEN WE TALK ABOUT HOMELESS, WE NEED TO PUT EVERYTHING IN THE TOOL KIT TO ADDRESS THAT.

I HAD ANOTHER RESIDENT THAT SAID WE NEED TO TALK ABOUT THE ADDICTION ISSUES.

WE NEED TO KNOW WHAT DRUGS THEY ARE USING, HOW WE BATTLE THAT AND WHERE IN THE COMMUNITY WE CAN TARGET PEOPLE FOR THAT. DISTRICT 3 IS READY TO GIVE THEIR INPUT INTO SHARE AND I WANT TO THANK MY STAFF WHO DID THE IMPOSSIBLE.

THEY UNITED UNION PACIFIC, TXDOT, DHS, STATE REPS' OFFICE, SOLID WASTE AND DEVELOPMENT SERVICES DEPARTMENTS TO ADDRESS ENCAMPMENT ISSUES.

THAT IS WHAT IT'S GOING TO TAKE, A LARGE CONVERSATION ON THAT.

I WANT TO THANK THAT. VERONICA, THANK YOU FOR THE INFORMATION.

THERE IS ONE STAT THAT I'M WORRIED ABOUT WHEN WE MEET OUR SHIP GOALS AND YOU ARE GOING TO BE I'VE HEARD IT ALREADY BUT IT IS REHAB. BECAUSE I THINK WE ARE LOSING -- I THINK WE'RE GOING TO LOSE THAT FIGHT. REHAB HAS BEEN REALLY SLOW IN M DISTRICT. I'VE HAD FIRES, WE'VE LOST HOUSING, SO I REALLY WANT TO GET THOSE NUMBERS AND SEE WHERE WE CAN GO AND JUST NEED TO DO REBUILDS IN TERMS OF MULTI-FAMILY, AND YOU KNOW THAT'S A PRIORITY FOR ME.

AND I APPRECIATE THE CUTS THAT WE MADE, BUT WE DO NEED TO LOOK TO THE FUTURE, AND I'M NOT SOLD ON LAND BANKING IF WE CAN BRING RENTS DOWN. I WOULD MUCH RATHER BRING RENTS DOWN THAN LOOK AT LAND EXCEPT FOR -- I'M GOING TO CALL IT ROB-A-LEE BECAUSE I THINK THAT'S AN OPPORTUNITY, BUT, AGAIN, THAT IS TO SAVE THAT IS GOING TO BE PRICY BECAUSE SOME OF THESE OLDER BUILDINGS ARE NEAR IMPOSSIBLE TO SAVE.

THAT ONE IS DIFFERENT, BUT THE OTHERS MAYBE NOT. SO I WANT TO MOVE OVER TO ANIMAL CARE SERVICES BECAUSE, AS YOU ALL KNOW, MY PREDECESSOR WAS HUGE ON GETTING SPAY AND NEUTER CLINIC ON THE SOUTH SIDE BECAUSE OF THE PROBLEMS WE HAD THERE. AND IF THERE HAS BEEN AN ANIMAL CARE ISSUE, WE HAVE -- WE PROBABLY HAVE ADDRESSED IT IN DISTRICT 3. MET WITH THE ADVOCATES, AND I SEE JOHN IS HERE, AND NOW WE'VE GOT JOHN GARY, ALL THESE JOHNS WORKING ON THIS PROBLEM. I EXPECT YOU ALL TO GET A SOLUTION, BUT WE ARE MAKING PROGRESS. I THINK THE ONE THING I WANT TO GO BACK TO SAY IS WE NEED TO REMEMBER WHEN WE SAY HELLO TO THE DOGS AND OUR ANIMALS, EVENTUALLY THERE'S GOING TO BE A GOOD-BYE. IT'S EITHER WE'RE MOVING ON, WE CAN'T HAVE THEM ANYMORE, HOW DO WE SAY GOOD-BYE. I THINK THAT'S ONE THING AS WE MOVE FORWARD IN THE MARKETING CAMPAIGN IS WHAT DO WE DO WHEN WE SAY GOOD-BYE.

AND I HAVE RESCUED THREE DOGS AND I HAVE TWO AT HOME AND I'VE HAD TO SAY GOOD-BYE

[01:30:01]

TO -- THE PAST THREE AND NOW I HAVE TWO AND IT'S HARD. IT'S BEEN EVERYTHING FROM OLD AGE TO, YOU KNOW, ONE WAS SEVERELY ILL AND WE HAD TO PUT HIM DOWN.

AND THEN ONE GOT OUT AND GOT HIT. WE NEED TO HAVE THOSE CONVERSATIONS WITH PEOPLE WHO ARE PET OWNERS AND NEED TO UNDERSTAND HOW WE'RE GOING TO ADDRESS THAT MOVING FORWARD. DON'T BE ALL SAD.

I'M A HUGE DOG LOVER. I WANT TO GIVE A SHOUT OUT TO MR. GEORGE GARCIA FOR HIS SERVICE TO THE ADVISORY BOARD AND FOR DISTRICT 3 EMILY CASA, WHO WHEN I FIRST GOT IN FOUR YEARS AGO CALLED ME OUT ABOUT WHAT I WAS GOING TO DO AND I BROUGHT HER IN AND SAID WHAT ARE WE GOING TO DO. NOW SHE IS OUT THERE IN THE STREETS MAKING SURE WE GET PETS SPAY AND NEUTERED. THE OTHER THING WE'RE GOING TO LOOK AT, AND WE'RE GOING TO NEED TO LOOK AT POLICY FOR ALL OF THIS.

THESE THREE ISSUES ARE GOING TO TAKE NEW POLICY FROM THIS COUNCIL.

WHEN IT COMES TO PETS AND FENCING, WE ARE GOING TO NEED TO HAVE A CONVERSATION ABOUT CORRUGATED FENCES. WE ARE GOING TO TRY AND NEED TO HAVE A CONVERSATION ABOUT HOW WE KEEP THEM IN. I KNOW THERE'S SOME NEIGHBORS THAT DON'T LIKE IT BECAUSE AESTHETICALLY THEY DON'T THINK IT'S PLEASING, BUT IT KEEPS THE DOGS INSIDE THE YARD. WE NEED TO KEEP THE DOGS INSIDE.

THE ACTIVISTS OF MY DISTRICT HAVE INVITED TO TAKE ALL OUR COUNCILMEMBERS ON A BUS TRIP TO SHOW YOU CITYWIDE WHERE THE DOGS HANG OUT AND WHERE WE HAVE THE PROBLEM, BUT A BUS TRIP IS HARD TO I WANT THEM TO GIVE ME THE ADDRESSES SO YOU CAN SEE AT YOUR SELF. BUT WITHIN DISTRICT 3 WE HAVE DOGS THAT, THEY JUST THINK THEY OWN THE MIDDLE OF THE STREET. AND JOHN GARY AND I WERE THERE WHEN WE DID THE PET CARE TEAM AND WE WERE KNOCKING ON DOORS AND A DOG WAS IN THE MIDDLE OF THE STREET, ALMOST GOT HIT. I'VE HAD DOGS ROAMING IN PACKS WHERE DAVID MCCARY CAN TALK ABOUT IT. WE HAD TO DO AN OVERNIGHT STING OPERATION TO BUST THIS PACK OF DOGS AND WE GOT IT DONE.

WE DO NEED TO ADDRESS THAT AND I INVITE THE NEW COUNCIL COLLEAGUES TO JUST, WHENEVER YOU NEED, I CAN GIVE YOU THE STORIES OF THE DOGS. THANK YOU SO MUCH FOR THAT, BUT THERE'S GOING TO BE POLICY THAT NEEDS TO BE WRITTEN AND I SUGGEST WE START WORKING TOGETHER TO GET IT DONE. THANK YOU.

>> CASTILLO ANGUIANO:. I THINK THAT THIS JUST IS A CLEAR MANDATE TO ADDRESS CONCERNS FOR HOMELESSNESS IN A MANNER THAT REFLECTS OUR PRINCIPLES AS A CITY AND DRIVEN BY THE RESEARCH ON WHAT IS MOST EFFECTIVE. I REALLY LIKE IN THE PRESENTATION THERE WAS A SLIDE THAT HIGHLIGHTS THAT THE FASTEST GROWING POPULATION EXPERIENCING HOMELESSNESS IS CHILDREN UNDER 17.

WHEN WE AS A COUNCIL SPEAK WITH OUR RESIDENTS, WE REALLY HAVE TO GET THEM TO UNDERSTAND THIS ISSUE AND WE ALSO HAVE TO DEBUNK THE MYTHS THAT EXIST AROUND HOMELESSNESS AND ESPECIALLY YOUTH HOMELESSNESS. WITH THE WORK THAT I DO AT DRIVE YOUTH CENTER, WE WORK CLOSELY WITH HAVEN FOR HOPE AND OTHERS.

I WAS ABLE TO PARTICIPATE IN THE PICK COUNT LAST JANUARY, WHICH WAS ABLE TO -- REALLY INCREDIBLE TO SEE. IT WAS AMAZING HAVING THOSE CONVERSATIONS AND FIGURING WHY THEY ARE IN THE CURRENT PLACE THEY ARE AT. IF WE AS A CITY WANT TO ADDRESS HOMELESSNESS, WE CAN'T JUST AFFORD TO CONTINUOUSLY GROW THE POLICE FORCE. KEEP IN MIND THAT THE TOP ISSUE OUR RESIDENTS ASKED US TO ADDRESS IS HOMELESSNESS AND I DON'T THINK YOU DO THAT BY INVESTING IN MORE POLICE. YOU INVEST IN THE SERVICES THAT HELP PEOPLE IN NEED, MENTAL HEALTH SERVICES, EDUCATION, YOU INVEST IN ACTIVATING VACANT PROPERTIES, INVEST IN OUR HOMELESSNESS OUTREACH TEAM AND AFFORDABLE HOUSING.

YOU ARE DON'T JUST VOTE AGAINST IT WHEN IT COMES TO YOUR NEIGHBORHOOD OR DISTRICT. I WAS ACTUALLY LISTENING TO A PODCAST LAST NIGHT ON LA MESA WITH A FEW WEEKS, BRIAN, CLOSE TO HOME, CENTRO AND SAMM MINIMUM SAMMINISTRIES. IT WAS INCREDIBLE WHEN WE TALK ABOUT FAMILIES IN NEED.

[01:35:04]

WHAT IS IT FAMILIES NEED IS EDUCATION AND JOB TRAINING, MENTAL HEALTH ISSUES, SUBSTANCE JUST, WHETHER INPATIENT OR OUTPATIENT. THAT WAY FAMILIES WITH GET HOUSING STABILITY AND BE SELF-SUSTAINABLE FOR A LONG TIME.

WHEN WE TALK ABOUT HOUSING THEM, THE REAL WORK STARTS WHEN YOU GET THEM HOUSED.

AND SO I JUST WANT TO SAY I WAS VERY, VERY PLEASED TO HAVE THE HOMELESS SERVICES HAVE ITS OWN DEPARTMENT WHERE WE CAN HAVE A PARTICULARLY SINGULAR FOCUS ON THIS ISSUE. LET ME TRANSITION TO THE OUTREACH WORKERS.

SEEMS LIKE THEY HAVE THE MOST DIFFICULT JOB AND WE'RE BASICALLY COUNTING ON THEM TO BE THE FRONT LINE OF THIS HUGE ISSUE THAT MOST RESIDENTS WANT US TO ADDRESS. WHEN OUTREACH WORKERS ATTEND NEIGHBORHOOD MEETINGS AND TAKE ON QUESTIONS FROM RESIDENTS AND GO IN ALL PARTS OF THE CITY, WHETHER IT'S UNDER PASSES, DITCHES, ALLEYWAYS, BEHIND COMMERCIAL SHOPPING CENTERS, BASICALLY EVERYWHERE WE MIGHT FIND FOLKS THAT HANG OUT. I WANT TO SEE WHAT WE CAN DO TO INCREASE SUPPORT FOR OUTREACH WORKERS. I WANTED TO SEE IF WE HAVE

ANY VACANCIES WITHIN OUR OUTREACH TEAM. >> YES, COUNCILMEMBER, WE DO CURRENTLY IN DISTRICT 4 AND IN DISTRICT 10, BOTH IN HIRING PROCESS TO REFILL

THOSE PRETTY QUICKLY. >> CASTILLO ANGUIANO: THANK YOU.

I'M CONCERNED WE MIGHT HAVE A HIGH TURNOVER IN THIS POSITION AND TRYING TO FIGURE OUT WHAT LEADERSHIP IS GOING TO DO TO ADDRESS THAT.

DOES OUR OUTREACH TEAM CURRENTLY HAVE HAZARD PAY? >> NO, SIR, THEY DO NOT HAVE A HAZARD PAY. WE HAVE GONE THROUGH COMPENSATION ANALYSIS WITH HUMAN RESOURCES AS WE'VE BUILT THE TEAM. THIS YEAR CREATED ANOTHER LEVEL OF POSITION WITHIN THE TEAM TO PROVIDE A PROMOTIONAL OPPORTUNITY FOR THIS TEAM TO ADDRESS YOUR QUESTIONS. WE HAVE ADDRESSED

COMPENSATION IN THAT WAY, BUT HAZARD PAY, NO. >> CASTILLO ANGUIANO: YEAH, I GUESS I WOULD LIKE TO SEE WHAT WE CAN DO WITH THAT BECAUSE THEY ARE GOING INTO HAZARDOUS SITUATION AND I WITNESSED IT AT THE PICK COUNT.

WE WERE WALKING FIVE MINUTES INTO A FOREST JUST TO FIND SOMEBODY IN AN ENCAMPMENT AND MAKE THAT TRUST. I WOULD REALLY LIKE TO SEE WHAT WE CAN DO THERE.

WHEN WE TALK ABOUT BEDS, FOR THE LOW-BARRIER SHELTER, I KNOW THAT OFTENTIMES OUTREACH WORKERS HAVE CONCERNS SOMETIMES THERE'S NO PLACEMENTS FOR CLIENTS AT THESE AGENCIES WE FUND. I'LL GIVE THRIVE FOR AN EXAMPLE.

WE HAVE ABOUT A TEN-PERSON WAIT LIST AND IT'S REALLY HARD TO FIGURE HOW WE'RE GOING TO GET THAT YOUTH IN. I'VE HEARD MOST OF OUR CAN BE MORE SUCCESSFUL IF THERE WAS TRANSITIONAL -- MORE TRANSITIONAL HOUSING BEDS AVAILABLE.

BUT I WANTED TO SEE AS A CITY WHAT WE'RE DOING ABOUT ACCESSING MORE BEDS AND WHETHER THE CITY WOULD EVEN BE UP TO EXPLORING A CITY-OWNED TRANSITIONAL LIVING CENTER. THEORETICALLY WHAT WOULD THAT LOOK LIKE OR IS THAT SOMETHING WE'RE NOT TRYING TO DO. I THINK THAT GOES TO YOUR

POINT, COUNCILMAN MUNGIA, WITH THAT. >> IN MY MIND, I THINK THINKING ABOUT THIS, IT REALLY HAS TO BE PART OF THAT LONG-TERM STRATEGY.

WHAT'S THE CAPACITY WE NEED FOR EMERGENCY SHELTER, FOR TRANSITIONAL AND PERMANENT SUPPORTIVE HOUSING. WORKING AT THRIVE, YOU UNDERSTAND SOMEBODY COMING OUT OF SHELTER MAY NOT IMMEDIATELY BE A CANDIDATE FOR HOUSING.

THEY MAY NEED A PERIOD OF TRANSITION, ONE YEAR, TWO YEARS.

THE CAPACITY OF OUR SYSTEM IS GOING TO BE CRITICAL TO ANSWERING SOME OF THOSE QUESTIONS. THE QUESTIONS AND ANSWER TIE TOGETHER SO WE HAVE TO THINK

OF IT AS A CONTINUUM, I THINK. >> CASTILLO ANGUIANO: I WOULD LOVE TO SEE WHAT WE CAN DO, FIGURE OUT A FIVE-YEAR PLAN OR SOMETHING.

I KNOW IT'S ONLY GOING TO BE ONE YEAR AND THESE FOLKS MIGHT END BACK UP ON THE STREETS. SLIDE 11 HIGHLIGHTS THE AVERAGE COST OF 2046 PER ABATEMENT SITE WITH 1,369 ABATEMENT EVENTS THIS YEAR. THAT'S ALMOST $3 MILLION.

REMIND ME IF THIS IS INCLUDING THE COPS GETTING INVOLVED.

>> SO THE 2046 DOES NOT INCLUDE THE INDIRECT COST OF POLICE AND FIRE.

[01:40:02]

DOES NOT. >> CASTILLO ANGUIANO: I'D LIKE TO SEE WHAT THAT NUMBER

IS. >> WE CAN CALCULATE THAT FOR YOU AND GET THAT TO YOU.

>> CASTILLO ANGUIANO: THANK YOU. YEAH, BECAUSE I GUESS WHEN IT COMES TO ABATEMENTS, OUR WORKERS TELL US SOMETIMES THEY GET A POLICE OFFICER THAT'S WILLING TO WORK WITH THEM AND SOMETIMES THEY DON'T.

I'VE PHYSICALLY SEEN A COP BEING AGGRESSIVE TOWARDS OUR FOLKS.

I HAD REALLY SIMPLE QUESTIONS FOR I THINK IT WAS VERONICA WITH NHSD.

I WANTED TO SEE HOW WE'RE CHANGING THE HOME PROCESS TO MAKE IT MORE ACCOUNTABLE TO

HOMEOWNERS. >> LAST YEAR WE UPDATED OUR POLICIES TO HELP FAMILIES THAT MAYBE DON'T NEED THE FULL REHAB, WHICH IS MOSTLY SUPPORTED BY FEDERAL FUNDS.

THAT REQUIRES FULL OWNERSHIP OF THE HOME, ALL HOMEOWNERS LIVING IN THE HOME.

OUR MINOR REPAIR PROGRAM SUPPORTS FAMILIES WHO ONLY HAVE PARTIAL AND ABLE TO PARTICIPATE IN MINOR REPAIR AND THAT HELPS REACH FAMILIES WE MAYBE OTHERWISE

WOULDN'T. >> CASTILLO ANGUIANO: HAVE WE HIRED A NEW PRODUCT

MANAGER FOR HOME REHAB? >> WE ARE STILL IN THE PROCESS OF HIRING THE

ADMINISTRATOR. >> CASTILLO ANGUIANO: DO WE HAVE SOMEONE THAT SPEAKS

SPANISH ON THE TEAM? >> WE HAVE SEVERAL THAT SPEAK SPANISH.

>> CASTILLO ANGUIANO: WITH ANIMAL CARE SERVICES, I MET WITH GARY AND THE TEAM YESTERDAY AND IT WAS AWESOME BEING ABLE TO CONNECT WITH THEM.

FOR THE PET CONNECT PROGRAM, OUR OFFICE WAS ABLE TO JOIN ACS IN JULY AND IT WAS A WONDERFUL DAY OF CANVASSING AND CONNECTING WITH OUR NEIGHBORS.

AS SOON AS WE WERE ABLE TO IDENTIFY SOMEONE, WE HAD A TRUCK.

CAT LITTER, FOOD, MIKE MICROCHIPS. FENCE AND REPAIR AND TETHERING, SO THAT WAS REALLY AWESOME. I WANT TO KEEP ON EVERYONE'S AWARENESS THAT COUNCILMEMBER MCKEE-RODRIGUEZ'S PREVIOUS TO EXPLORE THE CREATION OF THE CURRENT CAMPUS IS ACROSS DOWN. IF WE KNOW WHAT OUR CURRENT RESPONSE TIME IS TO JUST GET AN OFFICER OUT IN THOSE AREAS.

>> SO OUR QUICK RESPONSE RIGHT NOW WE FOCUS ON GETTING TO THE CALLS, BUT WE ARE STOCK MARKET TO LOOK AT THE. -- STARTING TO LOOK AT THE SLAS. 76% OF THE TIME WE GET THERE ON TIME SO WE'RE DOING A

PRETTY GOOD JOB IN THAT AREA AS WELL. >> CASTILLO ANGUIANO: AWESOME. I BELIEVE THAT'S ALL I HAVE. THANK YOU, MAYOR.

>> WALSH: MAYOR, ONE CLARIFICATION. COUNCILMAN, WHEN THOSE CALLS COME, THE ANIMAL CARE OFFICERS ARE NOT AT 151. THEY ARE DEPLOYED THROUGHOUT THE CITY, SO THEY ARE NOT RESPONDING FROM ONE SIDE OF TOWN TO THE NEXT.

OTHERWISE WE WOULD NOT BE HITTING 76%. THEY ARE ALL DISTRIBUTED OUT THROUGHOUT THE DAY AND NIGHT. BUT JUST WANT TO MAKE SURE

YOU UNDERSTOOD THAT. >> CHAIR: APPRECIATE YOUR QUESTIONS, COUNCILMAN.

IF WE WOULD GET A MAP OF WHERE THE ABATEMENTS ARE TAKING PLACE.

IF 75% ARE AT TEN LOCATIONS, IT'S HELPFUL TO UNDERSTAND WHERE WE NEED TO HAVE OTHER RESOURCES IN THAT AREA. THANK YOU. COUNCILMEMBER WHYTE, PLEASE.

>> WHYTE: THANKS, MAYOR. I'LL PICK UP WHERE THE COUNCILMAN LEFT OFF ON THAT CCR THAT I PARTNERED ON ON COUNCILMEMBER MCKEE-RODRIGUEZ AS WELL AS COUNCILMEMBER VIAGRAN. I DO THINK WE STILL NEED TO CONTINUE TO LOOK AT WHETHER QUESTION PEDESTRIAN L UNDERSTOOD A FULL -- WE NEED A FULL FACILITY OR SATELLITE. ADDITIONAL PROPERTY OVER THAT POTENTIALLY COULD BE A COST EFFICIENT AREA FOR PERHAPS AN ACS SATELLITE OFFICE THAT MAY MAKE SENSE.

THANK YOU, COUNCILMAN, FOR BRINGING THAT UP. JOHN, I JUST WANT TO SAY THANK YOU FOR THE PRESENTATION. I COMMEND ACS FOR RAISING THE DANGEROUS DOG COMPLIANCE RATE OVER THE LAST TWO YEARS FROM 55% TO 84%.

IT'S REALLY BEEN GREAT WORK BY YOUR ORGANIZATION, BOTH BEFORE YOU GOT IN AND YOU CONTINUED IT AFTERWARDS. ALSO THE ACS HAS NEARLY DOUBLED THE CRITICAL

[01:45:04]

RESPONSE RATE FROM 44% TO 83% IN THE LAST TWO YEARS AS WELL.

SO A REALLY IMPRESSIVE TURN-AROUND THERE AND I THINK IT COINCIDED WITH THE ADDITIONAL RESOURCES WE WERE ABLE TO GET IN THE LAST BUDGET.

THANK YOU ALL SO MUCH FOR THAT. WE HAVE A DISAGREEMENT ON THIS HOMELESS HOTEL. I RESPECT EVERYBODY ELSE'S POSITION ON THIS, BUT I WILL TELL YOU THAT $4.8 MILLION FROM OUR GENERAL FUND BUDGET FOR THE HOMELESS HOTEL, I JUST THINK IS NOT HOW WE SHOULD BE USING OUR MONEY WHEN WE HAVE SO MANY OTHER NEEDS, MOST SPECIFICALLY IN THE AREA OF PUBLIC SAFETY, INFRASTRUCTURE.

WHAT WE'RE DOING, I MEAN I LOOKED AT THIS HOMELESS ACTION PLAN FROM SEVERAL YEARS AGO, YOU KNOW, WE'VE BEEN TRYING TO REDUCE RESIDENCE.

IT CLEARLY HASN'T WORKED. I JUST -- I'M NOT SURE THAT WE ACTUALLY HAVE A REAL PLAN TO ATTACK THIS PROBLEM OR A PLAN THAT'S GOING TO PAY ANY DIVIDEND.

SO MAYBE SOMEBODY CAN ANSWER, YOU KNOW, THIS YEAR, AGAIN, POURING A BUNCH OF MONEY INTO THIS HOMELESS RESPONSE, WHY DO WE THINK IT'S GOING TO WORK ANY

BETTER THAN IT DID LAST YEAR OR THE YEAR BEFORE? >> COUNCILMAN, I THINK, TO ANSWER YOUR QUESTION DIRECTLY, I DON'T KNOW THAT ONE YEAR OVER AND OVER IS THE ANSWER, BUT I DO THINK A LONG-TERM STRATEGY IS. AS I MENTIONED EARLIER, I DO BELIEVE THAT EMERGENCY SHELTER TO INCLUDE LOW-BARRIER SHELTER HAS TO BE PART OF THE PLAN. IS THERE A BETTER COST EFFECTIVE WAY TO DO THAT, A BETTER INVESTMENT AMOUNT, YES, PROBABLY SO. BUT I THINK WE HAVE TO FIGURE THAT OUT. I THINK WE HAVE TO BUILD A BUSINESS CASE FOR THIS THAT INCLUDES OTHER SECTORS BESIDES THE CITY. SO I THINK HOSPITAL SYSTEMS, I THINK BEHAVIORAL HEALTH SYSTEMS. I THINK THE COUNTY HAS A BIG ROLE IN THIS WHEN YOU CONSIDER THE INVESTMENT IN MENTAL HEALTH.

SO YES, COUNCILMAN, I THINK COMBINING THOSE THINGS CAN CREATE A LONGER TERM PLAN WHICH CREATES THE ROI LONG TERM, BUT YEAR IN, YEAR OUT IS GOING TO BE CHALLENGING AND I THINK THAT'S WHAT THE CITY MANAGER CHARGED ME WITH.

>> WHYTE: WE HAVE THE SLIDE ON HOW MANY PEOPLE WE ACTUALLY, YOU KNOW, THE HOTEL IS ONLY 90% FULL, I THINK I SAW, OVER THE LAST YEAR.

AND IT'S ALMOST EQUAL POSITIVE -- WHAT WE'RE CALLING POSITIVE RESULTS AND NEGATIVE EXITS, RIGHT? I THINK A FEW MORE POSITIVE THAN NEGATIVE.

AND EVEN IF YOU JUST TAKE THE, QUOTE, POSITIVE RESULTS THAT WE'RE GETTING FROM PEOPLE THAT LEAVE THE HOMELESS HOTEL, I MEAN WE'RE LOOKING AT SOMEWHERE OVER $20,000 A PERSON TO PUT SOMEBODY IN THIS LOW-BARRIER SHELTER.

AGAIN, IF WE'RE JUST LOOKING AT THE, QUOTE, POSITIVE RESULTS.

I WOULD BE REMISS IF I DIDN'T QUESTION THE TERM "POSITIVE" BECAUSE I'M NOT SURE THAT SOMEBODY GOING TO THE LOW-BARRIER SHELTER AND THEN BEING MOVED INTO ADDITIONAL HOUSING THAT'S PAID FOR BY THE TAXPAYERS IS, QUOTE, A POSITIVE RESULT. AND I CAN TELL I HAVE SOME DISAGREEMENT FROM DISTRICT 1. BUT LISTEN, I THINK THAT THIS IS SOMETHING WE REALLY NEED TO LOOK AT. WE ARE IN VERY DIFFICULT FISCAL TIMES RIGHT NOW AND $4.8 MILLION IS A LOT OF MONEY TO BE, YOU KNOW, PUTTING PEOPLE IN THIS HOTEL WITH RESULTS THAT I WOULD DEEM MEDIOCRE TO BE NICE. AND SO I THINK THIS COUNCIL NEEDS TO RELOOK AT WHAT WE'RE DOING HERE. YOU KNOW, WE'VE USED ARPA MONEY OVER THE PAST FEW YEARS TO FUND THIS THING. I DID NOT THINK WE WERE GOING TO GO DIP INTO THE GENERAL FUND TO DO THIS AS HAS BEEN STATED EARLIER TODAY, WE DO NOT HAVE A PLAN FOR THIS MOVING FORWARD. EVERY SINGLE YEAR ARE WE GOING TO CONTINUE TO RENT OUT THIS HOTEL AT A PRICE OF ALMOST 5 MILLION BUCKS MUCH TAXPAYER MONEY A YEAR? IS THAT REALLY WHAT WE'RE PLANNING TO DO WITH TAXPAYER

[01:50:02]

DOLLARS HERE? I CERTAINLY HOPE NOT. THE 183 ROOMS -- SORRY, 185 ROOMS, THE FACILITY HAS 313, AND WE ARE FUNDING 185. IS THAT RIGHT?

>> THAT'S CORRECT, COUNCILMAN. >> WHYTE: AND SO WE'RE NOT

PAYING FOR THOSE ADDITIONAL ROOMS? >> THE FULL LEASE IS 313 ROOMS. OUR STAFFING CAPACITY IS 185.

>> WALSH: AND OUR STAFFING CAPACITY, BUT IT'S NOT THE CITY'S, IT'S SAMM AND

STRAC'S CAPACITY FOR THE OPERATIONS IS 185. >> WHYTE: BUT WE'RE PAYING

FOR THE ENTIRE THING, WE CAN ONLY USE 185. >> CURRENTLY.

>> WHYTE: WELL, AND WE THINK THAT'S GOING TO CHANGE?

>> THIS IS WHERE THE PARTNERSHIP CAN WE IDENTIFY OTHER SOURCES OF FUNDS THAT CAN UTILIZE THE REMAINDER OF THE

CAPACITY TO FULLY UTILIZE THE LEASE. >> WHYTE: THAT'S A LOT OF UNUSED SPACE THAT WE'RE PAYING FOR. I ASKED THIS THE OTHER WEEK AT THE BUDGET HEARING. I HAVE HEARD, AND ERIK, YOU AND I ARGUED A LITTLE ABOUT THIS A YEAR OR SO AGO, PEOPLE FROM OTHER CITIES, HOMELESS FOLKS EITHER BEING BUSED HERE OR COMING HERE, YOU KNOW, POTENTIALLY FOLKS THAT NOT ONLY ARE NOT CITIZENS OF SAN ANTONIO BUT POTENTIALLY NOT CITIZENS OF THE UNITED STATES BEING SHELTERED IN THE HOMELESS HOTEL. DO WE KNOW WHO EXACTLY IS STAYING THERE? DO WE HAVE INFORMATION REGARDING WHO GOES INTO THIS

LOW-BARRIER LOW-BARRIER SHELTER? >> YES, SIR.

IT'S A LOW-BARRIER SHELTER, BUT TO ACCESS PART OF THE SYSTEMS EITHER AT HAVEN OR SHELTER REQUIRE ID. THAT IS ONE OF THE REQUIREMENTS.

SO WE HAVE AN IDEA WHO IS STAKE THERE. >> WHYTE: SO ARE THE PEOPLE STAYING AT THE LOW-BARRIER SHELTER SAN ANTONIO RESIDENTS?

>> I CAN FIND OUT FOR YOU, SIR. I BELIEVE THE ANXIOUS IS YES, BUT -- THE ANSWER IS YES, BUT LET ME GET YOU EXACT INFORMATION.

>> WHYTE: OKAY. THERE'S ALSO, THERE'S NO REQUIREMENT THAT ANY OF THE PEOPLE THAT STAY AT THE LOW-BARRIER SHELTER ACCEPT ANY SORT OF TREATMENT OF ANY

KIND; IS THAT RIGHT? >> I'M NOT AWARE OF THAT, NO.

THAT'S NOT A -- IT'S NOT A REQUIREMENT IN THE SENSE THAT WHEN YOU COME OFF THE STREET, YOU ARE INITIALLY OFF THE STREET GETTING SHELTER, HAVING LODGING, MEALS, BUT THE GOAL IS TO BE ABLE TO ACCESS CASE MANAGEMENT AND OTHER

SERVICES IF THAT'S WHAT YOU ARE ASKING. >> WHYTE: BUT NO

REQUIREMENT -- >> OFF THE STREETS, NO. >> WHYTE: OKAY.

AGAIN, I THINK WE'RE PROVIDING THESE FOLKS SHELTER.

THE PLAN HAS TO BE FOR ALL ABLE-BODIED FOLKS TO GET TREATED AND THEN BECOME SELF-SUSTAINING MEMBERS OF SOCIETY IF THAT'S ONLY. TO ME, THAT'S WHAT A POSITIVE OUTCOME LOOKS LIKE. THE FINAL THING I'LL SAY ON HOUSING IS, AGAIN, WHEN WE'RE TALKING ABOUT AFFORDABLE HOUSING, THE WAY TO MAKE HOUSING MORE AFFORDABLE THAT DOESN'T GET TALKED ABOUT ENOUGH IS TO KEEP MORE MONEY IN PEOPLE'S POCKETS. STOP TAXING THEM, STOP HITTING THEM WITH ADDITIONAL FEES ON EVERYTHING. ADDITIONALLY IT'S ABOUT ECONOMIC DEVELOPMENT.

LET'S BRING MORE JOBS TO SAN ANTONIO. LET'S CREATE MORE JOBS IN SAN ANTONIO. LET'S DO MORE TO MAKE BUSINESSES THRIVE, HIRE MORE AND PAY THEIR PEOPLE BETTER WAGES. ECONOMIC DEVELOPMENT WE NEED

MORE OF IT HERE IN OUR CITY. THANKS, MAYOR. >> MAYOR JONES:

COUNCILMEMBER GONZALEZ. >> GONZALEZ: THANK YOU, MAYOR.

THANK YOU TO OUR CITY DEPARTMENTS I DON'T REMEMBER PRESENTATIONS AND ALL THE WORK THEY'VE BEEN DOING. START WITH OUR NEW HOMELESS SERVICES DEPARTMENT.

THERE'S A LOT OF I THINK COUNCILWOMAN SUKH BROUGHT THIS UP.

SLIDE 4 IS THE EPITOME OF WHAT PARTNERSHIP LOOKS LIKE WITH ALL OF THESE LOGOS.

A LOT OF THESE FOLKS ARE IN DISTRICT 8. I KNOW THERE'S A LOT OF WORK BEHIND EACH ONE OF THOSE LOGOS, SO THANK YOU FOR THE WORK YOU ARE DOING IN OUR CITY. MY FIRST QUESTION, JUST ON THE GRANTS ON SLIDE 5, 7.8, IS THERE A GOAL FOR KIND OF INCREASING THAT OR IS THAT KIND OF A STANDARD NUMBER OR

[01:55:01]

WHAT DOES THAT LOOK LIKE NEXT YEAR, YEAR AFTER? >> YES, COUNCILMEMBER.

THE MAJORITY OF THAT IS FEDERAL GRANTS THAT ARE ENTITLEMENT GRANTS, FORMULA THROUGH HUD SO WE GET A SET AMOUNT EVERY YEAR. SMALL GRANT FROM THE STATE OF TEXAS AND SOME OF THAT IS ARPA FUNDING. BUT MOST OF THAT IS

ENTITLEMENT FUNDING THROUGH HUD. >>.

>> GONZALEZ: THANK YOU. FOR THE ONGOING DEVELOPMENT FOR THE LONGER TERM LOW-BARRIER SHELTERS, CAN YOU TALK MORE ABOUT WHAT THAT LOOKS LIKE?

I THINK IT'S AT THE END OF SLIDE 6. >> HERE?

>> GONZALEZ: THE ONGOING DEVELOPMENT FOR LONGER TERM LOW-BARRIER SHELTER OPTIONS.

>> SO I THINK THE IDEA IS HOW CAN WE MORE OUTFIT SERVICES OR PARTNERSHIP AT THE LOW-BARRIER SHELTER. RIGHT NOW IT'S THE CITY, IT'S SAMM.

WHAT WOULD THE LOW-BARRIER SHELTER LOOK LIKE WHEN YOU THINK IN TERMS OF A MULTI-DISCIPLINARY APPROACH. CONSIDER BEXAR COUNTY, IT'S PART OF THE PROGRAM PLAN THAT I MENTIONED IN MY PRESENTATION THAT HAS TO INCLUDE CAPITAL AND OPERATIONAL COSTS. THAT'S HOW I'M ENVISIONING IT RIGHT NOW.

>> GONZALEZ: IS THAT A CONVERSATION JUST WITHIN THE DEPARTMENT?

>> IT WOULD REQUIRE THE COMMUNITY. IT WOULD HAVE TO.

THAT'S THE WHOLE IDEA OF THIS DEPARTMENT ON THE STRATEGY SIDE.

THE MAYOR ASKED EARLIER ABOUT WHAT WOULD BE THE OUTCOME OF DEEPER ANALYSIS.

I THINK IT GIVES US THE INFORMATION TO CREATE THE CORRECT STRATEGY TO ADDRESS THE ISSUE IN THE COMMUNITY AND THAT TIES INTO YOUR QUESTION.

>> GONZALEZ: OKAY. ON THE LOW-BARRIER SHELTER IN SLIDE 7, FROM THE LOW-BARRIER SHELTER THEY MOVE INTO PERMANENT SUPPORTIVE HOUSING?

>> THEY CAN. >> GONZALEZ: OR CONNECTION WITH FAMILY, I'M ASSUMING.

>> CONNECTIONS WITH FAMILY, PERMANENT SUPPORTIVE HOUSING, IT COULD BE TRANSITIONAL SHELTER AS WELL. SO SAMM OPERATES A TRADITIONAL LIVING CENTER. BECAUSE THEY OPERATE THE LOW-BARRIER SHELTER, SOME OF THOSE FOLKS COULD TRANSITION INTO A LONGER TERM, LIKE A TWO-YEAR STAY.

BECAUSE THEY MAY NOT BE READY FOR HOUSING DIRECTLY. >> GONZALEZ: ARE WE ABLE TO KEEP TRACK OF THEM ONCE THEY LEAVE THAT LOW-BARRIER SHELTER?

>> YES. >> GONZALEZ: HOW LONG? >> HOW LONG, ARE THEY REENTERING THE SYSTEM, WHY. WE NEED TO UNDERSTAND THAT AT A MUCH DEEPER LEVEL.

>> GONZALEZ: ON THE 355 THAT RETURN TO HOMELESSNESS ON SLIDE 8, DO WE HAVE -- DID THEY RECEIVE ANY SERVICES FROM US AT ALL OR --

>> THEY RECEIVED SERVICE SOMEWHERE ALONG THE HOMELESS RESPONSE SYSTEM.

IT COULD HAVE BEEN US, ONE OF THE PARTNERS ON THE SLIDES, BUT WE LEARNED THEY DID COME BACK INTO THE SYSTEM. AND SO THE QUESTION -- BUT REALIZING TOO THAT FOR SOME PEOPLE IF THERE'S DEEP ADDICTION OR YOU'VE BEEN UNHOUSED MANY YEARS, IT'S GOING TO TAKE FOUR OR FIVE ATTEMPTS BEFORE YOU START TO GET INTO A LONGER TERM APPROACH TOWARDS YOUR SITUATION.

THAT'S PART OF WHAT THIS NUMBER LOOKS LIKE. >> GONZALEZ: ARE WE FOLLOWING THAT ATTEMPT, WHAT ATTEMPT ARE THEY ON AND HOW WE ADDRESS THEM AT THAT

STAGE? >> WE HAVE A BETTER UNDERSTANDING WHAT THAT IS AND I THINK THAT GIVES EXAMPLES OF THE PARTNERSHIP PIECE I TALKED ABOUT.

SO IF THERE'S DEEPER MENTAL HEALTH ISSUES, HOW ARE WE COORDINATING WITH THE LOCAL MENTAL HEALTH AUTHORITY OR OTHER PROVIDERS TO ADDRESS SPECIFIC MORE TREATMENT

TYPES FOR THE INDIVIDUAL THAT WE'RE TALKING ABOUT. >> GONZALEZ: DO WE HAVE A BREAKDOWN OF -- WE'VE TALKED ABOUT YOUTH AND FAMILIES, BUT DO WE HAVE THAT BREAKDOWN AS FAR AS SINGLE PARENTS, FAMILIES, YOUTH THAT ARE IN THESE NUMBERS?

>> I BELIEVE WE CAN GET THAT FROM CLOSE TO HOME. I BELIEVE WE CAN ACCESS THAT

INFORMATION MORE YOU. >> GONZALEZ: LET'S SEE. FOR THE -- I THINK COUNCILWOMAN SUKH BROUGHT THIS UP, AT SOME POINT CONNECTING THEM TO THE OTHER SERVICES THAT WE PROVIDE THROUGH PRE-K, READY TO WORK, ALAMO PROMISE.

WHERE DOES THAT HAPPEN? I KNOW WE'VE GOT THE SPECIFIC YOUNG ADULT SLIDE,

BUT WHERE DOES THAT FIT IN? >> THAT'S THE COORDINATION PIECE.

AS PEOPLE ARE GOING THROUGH -- WE HAVE RIGHT NOW AN AGREEMENT BETWEEN READY TO WORK AND THE SAN ANTONIO HOUSING TRUST TO MAKE SURE THAT READY TO WORK IS EACH ONE OF THOSE NEW HOUSING DEVELOPMENT SITES MOVING FORWARD.

I THINK THE SAME TYPE OF IDEA CAN APPLY IN THIS AREA. >> GONZALEZ: OKAY.

JUST A COUPLE MORE, AND THIS IS REALLY MORE -- 11 AND 12, SLIDE 11 AND 12 IS JUST A BREAKDOWN. I THINK OTHER FOLKS ASKED FOR THAT.

A BREAKDOWN OF THOSE ABATEMENTS AND THE CALLS COMING IN THROUGH THE HOTLINE BY DISTRICT, IT'S IMPORTANT TO UNDERSTAND WHERE ALL THE CALLS ARE

[02:00:02]

COMING FROM. THANK YOU SO MUCH. FOR NEIGHBORHOOD AND HOUSING SERVICES, THIS BRINGS BACK A LOT OF MEMORIES FROM MY TIME IN THE MAYOR'S OFFICE.

THINKING ABOUT OUR AFFORDABLE HOUSING FRAMEWORK AND OUR FIRST HOUSING BOND AND SO I KNOW THIS DEPARTMENT IS WORKING EXTREMELY HARD AND SO THANK YOU FOR ALL THE WORK YOU ARE DOING. I WANT TO SUPPORT ALL THE EFFORTS WHEN IT COMES TO SHIP AND ALL OF OUR GOALS AROUND AFFORDABLE HOUSING.

DO WE HAVE A BREAKDOWN OF WHAT THOSE STRATEGIC LAND -- ALSO IN THIS LAND BANKING.

ARE WE COORDINATING WITH THEM OR HOW DOES THAT LOOK? >> WE'RE COORDINATING WITH THE HOUSING TRUST TO IDENTIFY LAND. IT DOESN'T HAVE TO BE VACANT, IT CAN BE IS EXISTING BUILDINGS ALONG THE GREEN OR SILVER LINE BECAUSE WE WERE TASKED WITH TRYING TO CONNECT AFFORDABLE HOUSING WITH RAPID TRANSIT CORRIDORS SO WE ARE COORDINATING ON POSSIBLE OPTIONS AND BEFORE ANY LAND IS PURCHASED WE WOULD COME TO CITY COUNCIL WITH RECOMMENDATIONS.

>> GONZALEZ: LAST YES ON THE HOUSING NARRATIVE CHANGE, I'M LOOKING FORWARD TO THAT. DISTRICT 8 WHEN I WAS CAMPAIGNING, WE HEARD THAT A LOT. WE HAVE THE HIGHEST AMOUNT OF MULTI-FAMILY UNITS IN DISTRICT 8, BUT JUST GRASPING WHAT THAT LOOKS LIKE, IT'S A HOUSING AFFORDABILITY ISSUE, TEACHERS, PARENTS, NURSES, COLLEGE STUDENTS, COLLEGE GRADUATES THAT ARE TRYING TO FIND THAT PLACE AND FIND THAT HOME, SO REALLY CHANGING THAT NARRATIVE IS HELPFUL FOR EVERY DISTRICT THAT HAS THOSE FOLKS IN THERE. SO THANK YOU AGAIN FOR ALL THE WORK THAT YOU ALL ARE

DOING. THOSE ARE ALL MY QUESTIONS. >> MAYOR JONES:

COUNCILMEMBER CASTILLO. >> CASTILLO: THANK YOU FOR ALL THE PRESENTATIONS.

I WANT TO THANK JOHN GARY AND TO SEE THAT THOSE NUMBERS CONTINUE TO GO UP AND EXPECTATION CONTINUES TO INCREASE. BUT I ALSO WANT TO THANK KAREN SPEAR, OUR ACS APPOINTEE, ALWAYS ENSURING THE SPOTS FOR THE SPAY-NEUTER CLINICS WITHIN DISTRICT 5 ARE TAKEN UP AND IF SOMEONE DOESN'T SHOW UP SHE IS ON THE PHONE MAKING SURE THAT SLOT IS FULL. MAKING SURE WE'RE ADDRESSING ANIMAL ISSUES THROUGHOUT THE CITY OF SAN ANTONIO. JOHN BOCKMAN ON WHAT THE NEEDS ARE AND SOLUTIONS ARE TO ADDRESSING THIS CRISIS THAT WE'RE EXPERIENCING.

WITH THE CASAS TEAM, ONE THING OUR TEAM REALLY VALUES IS ONE REPORT THEY ARE BUILDING WITH THE ANIMAL CARE SERVICES OFFICERS, WHETHER IT'S FOOD, TETHERS, AND ADDRESSING THE FENCE ISSUES IS AN IMPORTANT ONE. I'M NOT SURE IF THIS IS A BUDGET REQUEST OR MAYBE FINDING A DIFFERENT VENDOR, BUT COMMENTS AROUND HOW MAYBE WE COULD HAVE A BETTER FENCE PUT IN. UNDERSTAND WE'RE WORKING WITH THE BUDGET WE'VE GOT, BUT IF THERE'S OPPORTUNITY TO GET DIFFERENT MATERIAL WHERE IT'S A MORE STURDY FENCE WOULD BE A VALUE TO THE PUBLIC AS A WHOLE.

GRATEFUL FOR THAT WORK. AND OF COURSE AS FOLKS HAVE MENTIONED, THIS IS ONE OF OUR CORE SERVICES AND IT'S EVIDENT IN THE PRESENTATION, SEEING THE AMOUNT OF ENFORCEMENT, SEEING ABOUT THE MICROCHIPPING AS WELL AS THE SPAY-NEUTER SERVICES THAT WHEN WE INVEST IN THESE CORE SERVICES, WE'RE KEEPING OUR COMMUNITY SAFE AND IT'S EVIDENT IN THE NUMBERS ON THE PRESENTATION. I'M PLEASED TO SEE WE'RE GOING TO CONTINUE TO INVEST IN ACS AND I WOULD BE REMISS IF I DIDN'T THANK OFFICER SMITH WHO IS ALWAYS AT OUR NEIGHBORHOOD ASSOCIATION MEETINGS ANSWERING QUESTIONS AROUND WHAT ANIMAL SAFETY AND ACCOUNTABILITY LOOKS LIKE.

MOVING ON TO -- I WAS GOING TO SAY DEPARTMENT OF HUMAN SERVICES, THE NEW DEPARTMENT OVER MARK CARMONA. THANK YOU FOR VISITING WITH ME YESTERDAY GOING CONTROVERSY THE DETAILS. WHAT I SHARED YESTERDAY, WHETHER IT'S A NEIGHBORHOOD ASSOCIATION MEETING OR A CONSTITUENT WHO WANTS TO SPEAK WITH ME DIRECTLY, THEIR VISION OF PUBLIC SAFETY, IT'S ALWAYS RELATE TO VACANT STRUCTURE OR LOT WHERE FOLKS MAY BE OCCUPIED. WHEN WE GET TO THE ROOT OF IT, IT'S NOT NECESSARILY A PUBLIC SAFETY ISSUE THAT THEY ARE TELLING ME ABOUT, THEY ARE TELLING ME THEY WANT TO MAKE SURE THE INDIVIDUAL NEXT DOOR IS GETTING HOUSED.

ANOTHER ISSUE AND ABOUT ENCAMPMENT SWEEPS, WE ARE HAVING A HIGHER VOLUME CALL ABOUT NEW EQUIPMENTS AND NEIGHBORS. I THINK WE NEED TO REVISIT

[02:05:07]

ON HOW THESE ARE AFFECTING THE INDIVIDUAL BUT HOW THE PUBLIC FEELS IS THIS WORKING OR NOT. WHAT I'M HEARING FROM CONSTITUENTS IS IT'S NOT WORKING AND I THINK THERE'S VALUE IN SHIFTING DOLLARS INTO PERMANENT AND LOW-BARRIER SHELTER RATHER THAN PUTTING UNHOUSED FOLKS IN THE SITUATION WHERE THEY ARE LOSING IMPORTANT DOCUMENTS, ID'S, SOCIALS, PICTURES OF LOVED ONES AND SO FORTH. IN TERMS OF THE REMAINING DOLLARS FOR -- I'M OVERLAPPING WITH NHSD A BIT, FOR LAND BANKING, IS THAT GOING TO BE FULL REMAINING

DOLLARS OR STILL FUNDING REMAINING FOR GAP FUNDING? >> SURE, WHEN WE BRIEFED B SESSION WHEN WE TOOK THE LAST ROUND, THE REMAINING 20 MILLION WOULD GO TOWARDS LAND BANKING. THAT DOES HAVE TO COME TO COUNCIL FOR APPROVAL.

WE HAVE NEARLY 7 MILLION AVAILABLE FOR FEDERAL FUNDS FROM GAP FUNDING AND THAT IS

FOR MULTI-FAMILY AND SINGLE-FAMILY AS WELL. >> CASTILLO: HOW MANY?

>> 6.7 MILLION. >> CASTILLO: THANK YOU FOR THAT.

I HAD A CONSTITUENT WHO PARTICIPATED IN THE CONVERSATIONS AROUND WHAT THAT RFP CAN LOOK LIKE OR THE NON-BANKING CONVERSATION, BUT I THINK THERE'S VALUE IN POTENTIALLY SPLITTING THAT. WE NEED TO SUPPORT THE GAPS IN TERMS OF HABITAT FOR HUMANITY OR ANY SUPPORTIVE HOUSING PROJECT, ENSURING WE'RE ABLE TO DO BOTH. LAND BANKING, IT'S IN THE MILLIONS AND IT'S ONLY GOING TO GET SO MANY PROPERTIES. OUR CONCERN WE MAY NOT BE ABLE TO KEEP UP WITH PERMANENT SUPPORTIVE HOUSING OR 30% AMI AND IN TERMS OF HOMEOWNERSHIP WHAT HABITAT

FOR HUMANITY PROVIDES. >> SURE. >> CASTILLO: I DON'T -- AS COUNCILMEMBER KAUR MENTIONED, I'M GRATEFUL TO SEE WHERE THE CURRENT BUDGET YOU ARE GOING TO MAINTAIN IF NOT INCREASE THE AMOUNT OF HOME SERVICE REHAB, BUT IF YOU COULD FIND AN ADDITIONAL MILLION. THE MINOR FUNDING INCLUDES LATERAL CONNECTIONS, MANY RESIDENTS WERE STRUGGLING TO GET CONNECTED TO BASIC SEWAGE AND WATER. WITH THIS MINOR HOME REHAB INCLUSION, NEXT ON NOW GET CONNECTED TO SOMETHING EVERYONE IN SAN ANTONIO SHOULD GET CONNECTED TO.

>> WE DID BRIEF THE COUNCIL COMMITTEE EARLIER THIS YEAR AND WITH THE ADOPTION OF THE 2026 ORDINANCE WE WOULD BE APPROVING THAT PARTNERSHIP WITH SAWS SO WE CAN HAVE FAMILIES CONNECT TO NEW LATERALS. ALTHOUGH WE WERE SOMEBODYING THEM ALREADY, THIS STREAMLINES THE PROCESS FOR THE FAMILY AND THEN, OF COURSE, IT ALLOTS MORE MONEY TO PLUMBERS TO PEOPLE WHICH CAN ADDRESS REALLY SMALL

REPAIRS. >> CASTILLO: THANK YOU FOR THAT.

I ALSO WANTED TO THANK OUR OUTREACH WORKER EMILIO, HE WAS GIVING A GREAT PRESENTATION SIMILAR TO WHAT WAS GIVEN TODAY ON WHY AND HOW FOLKS END UP IN THE SITUATION THEY ARE IN AND HOW IT'S OUR COLLECTIVE RESPONSIBILITY TO PROVIDE RESOURCES. WHETHER IT COMES FROM COMPASSION OR OUT OF SIGHT, OUT OF MIND, THE SOLUTION IS CREATING SOME TYPE OF SHELTER FOR INDIVIDUALS TO BE HOUSED IN. WITH THAT, I'M REALLY GRATEFUL FOR MY COLLEAGUES ON THE SAN ANTONIO HOUSING TRUST AND THE WORK WE'VE BEEN DOING THERE, AND JUST LAST WEEK WE APPROVED SOME PLANNING ENGAGEMENT PROCESSES AROUND WHAT PERMIT AND LOW-BARRIER HOUSING CAN LOOK LIKE IN DISTRICT 5 AND MY COLLEAGUES ARE DOING GREAT WORK ENSURING WE CONTINUE TO MEET THOSE SHIP GOALS.

LASTLY, IN TERMS OF WITH THE HOMELESS DEPARTMENT -- I'LL GET IT DOWN ON THE FULL NAME --O HIGHLIGHT THE OVERLAP WITH MUNICIPAL COURTS. I WANT TO THANK HAVEN FOR HOPE AND JUDGE GUERRERO FOR HOSTING THE COMMUNITY COURTS BECAUSE I'VE SEEN FOLKS WHO HAVE GONE THROUGH THE HAVEN FOR HOPE PROCESS AND THE COURT PROCESS AS WELL TO GRADUATE AND CELEBRATE THEIR ACCOMPLISHMENT OF COMPLETING THEIR PROGRAM AND THEN, OF COURSE, GETTING CONNECTED TO PERMANENT OR LOW-BARRIER HOUSING.

AND I KNOW HAVEN IS HERE AS WELL. I JUST WANTED TO THANK YOU ALL AND OFTENTIMES, AS COUNCILMAN MUNGIA MENTIONED, THERE'S SENTIMENTS ABOUT ALL TYPES OF PROGRAMS WHETHER IT'S THE CITY OR NOT, BUT WHAT I WAS ABLE TO SEE, THANK YOU SO MUCH FOR INVITING ME THE ADDRESS TO SEE OTHER 40 PARTICIPANTS WHO HAVE GONE THROUGH AND GRADUATED WHO HAVE NOT RETURNED.

WHAT I HEAR THEY NEED IS MORE SUPPORT, MORE BEDS TO ENSURE WE CAN CONNECT FOLKS TO THOSE SERVICES. LASTLY, I DO THINK THERE'S VALUE, MARK, IN TERMS OF

[02:10:05]

WHAT ONE OF THE OF THE PIECES TO THIS OVERALL CRISIS THAT WE'RE FACING IS THAT CONTINUES COORDINATION WITH THE COUNTY. WHAT I SHARED WITH YOU IS I'VE BEEN ABLE TO TOURIST THE HARRIS COUNTY JAIL DIVERSION FACILITY AND IT'S SIMILAR TO BEXAR COUNTY IS A GOOD PERCENTAGE OF FOLKS GOING TO THE BEXAR COUNTY JAIL AS WELL AS WHAT THEY ARE SEEING IN HARRIS COUNTY WHERE INDIVIDUALS WERE ARRESTED FOR VIOLATING NO TRESPASSING AFFIDAVITS. A HOMELESS INDIVIDUAL IS SLEEPING ON A PROPERTY THAT DOESN'T BELONG TO THEM. THEY GET ARRESTED, THEY HAVE A RECORD, MAKES IT HARDER TO QUALIFY FOR HOUSING SERVICES, HOUSING PROGRAMS AND IT'S A CYCLE OVER AND OVER AGAIN. WITH THIS DIVERSION PROGRAM, THEY'VE BEEN ABLE TO CONNECT THEM TO DETOX BEDS, MENTAL HEALTH SERVICES, THEIR VERSION OF READY TO WORK AND THEY REHABILITATE INDIVIDUALS DEPENDING ON THE MISDEMEANOR IS, TYPICALLY LOW LEVEL MISDEMEANORS AND THEY'VE FOUND SUCCESS.

IT'S PART OF THE OVERALL SYSTEM WE NEED TO CONTINUE TO INVEST IN, MOVE FORWARD AND HAVE CONVERSATION ABOUT. THANK YOU. THANK YOU, MAYOR.

>> MAYOR JONES: CHAIR GALVAN. >> GALVAN: I ALWAYS LOVE FOLLOWING UP THE MENTAL HEALTH PIECE IS SOMETHING I'M -- WITH MY COLLEAGUE COUNCILMEMBER CASTILLO AND I WISH I WOULD HAVE TAKEN THAT BINDER, BUT WE'RE MAKING A NEW ONE. ALL THE DEPARTMENTS THAT PRESENTED TODAY, INCREDIBLE WORK THAT NEEDS TO BE DONE SO I'M HAPPY TO HOST THE SESSION TODAY.

I'LL START WITH THE HOMELESS SERVICES STRATEGY DEPARTMENT.

I'M GOING TO ECHO COUNCILMEMBER KAUR'S PIECE, I WISH THERE WAS MORE FUNDING FOR THIS. I WOULD LOVE TO SEE -- I KNOW THERE'S A LOT OF CONVERSATIONS ABOUT STUDIES, BUT I WOULD LOVE TO SEE SOME KIND OF PUBLIC SAFETY --

>> EXTERNALLY RELATED TO NOT ONLY THE FINANCIAL BENEFITS BUT THE PUBLIC SAFETY BENEFITS AND ECONOMIC DEVELOPMENT DEVELOPMENTS FOR INVESTMENTS IN HOUSING AND HEALTH AND HUMAN SERVICES. I ALWAYS THINK THOSE GET LEFT OUT OF THE CONVERSATION WHEN IT COMES TO ECONOMIC DEVELOPMENT OR PUBLIC SAFETY IN TERMS OF THE MATERIAL BENEFITS OF IT. AND I THINK IT HELPS OUR CASE OF SHOWING AS A CITY IF WE'RE LOOKING FOR WAYS TO MAKE SURE WE'RE INVESTING IN THESE PIECES, LET'S MAKE SURE WE -- CAN WE DO THIS SOMEWHERE ELSE? LET ME SHOW THE MULTIPLIER THIS WILL HAVE WHEN WE INVEST IN SOMEONE'S LIFE, TO HAVE A HOME, TO HAVE HEALTH CARE AND OTHER PIECES THERE. THROWING THAT OUT THERE. I WANT TO ASK SOME QUESTIONS FOR THE DEPARTMENT. ON THE HOMELESS OUTREACH PIECE, I WANTED TO CHECK AND SEE, WHAT ARE THE HOURS FOR HOMELESS OUTREACH WORKERS? ARE THEY WITHIN THE REGULAR

9:00 TO 4:00. >> NORMAL HOURS 7:45 TO 4:30 DURING THE BUSINESS HOURS.

>> GALVAN: THAT'S ALWAYS SOMETHING WE NEED TO KEEP IN MIND.

WE WANT TO MAKE SURE THAT, ESPECIALLY -- I ALSO WANT TO MAKE SURE WE'RE NOT LEAVING ANYTHING ON THE TABLE. I KNOW WE'RE JUST GETTING STARTED WITH THIS DEPARTMENT, BUT I WANT TO MAKE SURE WHEN WE CONTINUE AS THE CITY TO MAKE SURE TO BE BEYOND HOURS. THE SERVICES ARE NEEDED SOMETIMES BEYOND THEM.

SOMETIMES DURING THE NIGHT JUST BECAUSE THERE'S LESS FOCUS ON THEM.

THE SAME IS YOU TRUE FOR THE HOTLINE. I WANT TO MAKE SURE THAT'S

EXPANDED ALONG THE CURRENT SCHEDULE. >> IT DOES ALIGN BOTH OUTREACH AND HOTLINE WITH MOST OF THE SERVICE PROVIDERS WE'RE CONNECTING FOLKS INTO SHELTERS, TAKES NORMAL HOURS. THERE IS MORE TO IT THAN JUST THE HOURS THAT WE DO PROVIDE. I'LL ADD DURING EXTREME COLD WEATHER EVENTS, THE WHOLE OPERATION SHIFTS TO 24 HOURS.

>> GALVAN: RIGHT. DEFINITELY A LONGER CONVERSATION ABOUT HOW WE CAN GET THIS TO A FULL CONTINUUM. IT CAN'T JUST BE ON THE CITY, IT'S GOT TO BE THE FULL PARTNERSHIPS THERE. AGREE WITH YOU AND EXCITED TO HAVE THE CONVERSATION GOING FORWARD AND SEE WHAT WAYS OUR CITY CAN FUND THOSE PIECES. ON THE ENCAMPMENT ABATEMENTS PIECE, DO WE TRACK WHETHER ENCAMPMENTS GO BACK UP AFTER ABATEMENT NEARBY OR AT THE SAME LOCATION?

>> WE DO. WE KEEP TRACK OF ALL THE EVENTS WE'VE DONE AND CAN TOTAL UP OUR RECURRING EVENTS. WE ALSO KEEP A RUNNING LIST

[02:15:02]

OF THE FREQUENTLY OCCURRING, ABOUT 32 SITES CITYWIDE THAT WE'RE CLEANING UP EVERY TWO WEEKS. IF THEY GO NOT REESTABLISH, -- IF THEY DO NOT REESTABLISH, THAT'S OUR LIST. SOME DO REESTABLISH.

>> GALVAN: IF WE CAN GET THAT OFF LINE WHAT THAT LOOKS LIKE, LOCATION AND IF THEY DO MOVE OFF THE LIST WHEN DO THEY DO THAT, OR IF THEY DON'T.

THAT WOULD BE HELPFUL IN LOOKING AT WHAT INVESTMENTS ARE IN.

I WANTED TO ASK TOO ABOUT ABATEMENTS DO WE HAVE DATA ON THE ACCEPTANCE RATE

>> THERE, AND IT'S A LITTLE EASIER TO TRACK AT ABATEMENTS, BUT THERE'S SORT OF DISCREET EVENTS AND WE DO TRACK THE ACCEPTANCE RATE OF SERVICES.

IT HAS GONE DOWN SOMEWHAT AS WE HAVE INCREASED THE NUMBER OF ABATEMENTS, BUT ALSO ADDED OUR STREET OUTREACH TEAM. THEY ARE DOING THE MORE PROACTIVE ENGAGEMENTS. WE HAVE OUTCOMES FOR HOW EFFECTIVE THEY ARE, THE NUMBER OF ENGAGEMENTS AND THE NUMBER OF FOLKS THEY'VE GOT EVEN INTO.

IT'S UNDER 5% TYPICALLY, BUT THERE'S SOME OTHER FACTORS AT PLAY, PARTICULARLY THE INCREASE IN OUTREACH THAT WE'RE PROVIDING IN ADDITION ACROSS THE COMMUNITY, BOTH

US AND OUR PARTNERS. >> GALVAN: RIGHT. I WOULD DEFINITELY LIKE TO SEE THAT AS WELL, WHETHER IT'S PROVIDERS -- ACTUALLY BOTH, OUR PROVIDERS AND OUTREACH SERVICES AND ALSO THE ABATEMENT PIECES, WHERE WE GET THOSE SERVICES ACCEPTED. LET ME SEE IF I HAVE ANY OTHER QUESTIONS FOR THEM.

WHAT'S THE -- WHAT'S THE SUCCESSFUL -- DIVISION OF SUCCESSFUL EXIT FOR THE LOW-BARRIER SHELTER? IS THERE A TIME LINE WITH THAT OR CONNECTED TO THE

HOUSING? >> ON THE SLIDE, THE POSITIVE AND NEGATIVE EXITS.

>> GALVAN: WHAT'S YOUR DEFINITION OF SUCCESSFUL? >> EITHER PERMANENT HOUSING OR BETTER LIVING SITUATIONS. SO 90% ARE PERMANENT HOUSING, THE OTHER 10, 11% ARE MAYBE A NURSING HOME, TYPE OF MEDICAL INTERVENTION.

MARK WAS TALKING ABOUT TRANSITIONAL HOUSING, THAT'S THE POSITIVE OUTCOMES.

>> GALVAN: DO WE KEEP TRACK AS WELL AS THE NEGATIVE ONES THAT ARE UNIF

YOU CAN SOUL? >> MOST OF THE NEGATIVE ARE RETURNING TO THE STREET.

ACCESSING THE SHELTER HAVE BEEN UNSHELTERED ON THE STREET.

A HANDFUL TO JAIL. BUT MAJORITY ARE GOING BACK TO THE STREET, WE'LL THEN LOOK TO REENGAGE AND WE CAN TRACK IF WE DO REENGAGE WHETHER IT'S STREET OUTREACH

OR THIS SHELTER OR ANY OTHER. >> GALVAN: AND THAT DATA, THAT TRACKING, DOES IT SHOW WHY THEY WERE UNSUCCESSFUL TO EXIT POSITIVELY? WAS THERE A REASON, MAYBE THEY WEREN'T ABLE TO ACCEPT IT, WHAT WERE THE REASONS?

>> AND OUR SYSTEM DOES TRACK CASE NOTES ESSENTIALLY SO ALL THE INTERACTIONS THEY HAVE WHETHER AT THE SHELTER OR ON THE STREET. SO THAT INFORMATION IS ALL

CAPTURED FOR ALL PROVIDERS TO ACCESS. >> GALVAN: I WANT TO MAKE SURE WE'RE TRACKING AS WELL AS THE CITY AND AS A COUNCIL WE KNOW WHAT ARE THE BARRIERS THEY ARE FACING. IS IT HEALTH CARE, LACK OF HOUSING SPACES, WHATEVER THE RIGHT PIECE IS THAT WE KNOW WHERE TO TARGET OUR NEXT INVESTMENTS.

I THINK THOSE ARE ALL MY QUESTIONS THERE, BUT I ALSO WANTED TO SHARE BECAUSE IT'S A BIG TOPIC WE KNOW IS NUMBER ONE FOR OUR RESIDENTS, MAKE SURE WE'RE WORKING TOGETHER WITH DHS AND THE OTHER ELEMENTS, SO MY SCRUTINY COMES FROM LET'S MAKE SURE YOU GET THE SUPPORT YOU NEED. YOU ALL DO INCREDIBLE WORK AND I WANTED TO JUST ASK ABOUT -- I THINK IT'S JUST A COMMENT.

LOOKING AT THE -- VERY SUPPORTIVE OF A LARGER HOUSING BOND THAT INVEST IN PRODUCTION FOR BOTH HOMEOWNERSHIP AND RENTAL AS WELL.

I WOULD LIKE TO HAVE A CONVERSATION, MAYBE WITHIN PCDC, WE CAN TALK ABOUT APPROACHES TO SOME OF THE PROJECT DELIVERY PIECES. YOU ALL DO INCREDIBLE WORK DELIVERING THESE REHABILITATION OR PRODUCTION OF HOUSING, BUT I WANT TO MAKE SURE WE'RE INVESTING AT A LARGER SCALE, MAYBE A 500 MILLION BOND MARK,

[02:20:01]

MAKING SURE YOU HAVE THE RESOURCES TO EFFECTIVELY DELIVER THESE RESOURCES.

HOMEOWNERSHIP,IST IT BETTER TO HAVE AN APPLICATION THAT'S OPEN FOR EVERYBODY OR LOOKING AT TARGETED AREAS, NEED THIS KIND OF REHAB. AND WHAT AGAIN THAT IMPACT WOULD BE TO THAT NEIGHBORHOOD IF THE WHOLE NEIGHBORHOOD RECEIVES THE SERVICES VERSUS ONE HOUSE EVERY FIVE, SIX YEARS. THOSE ARE JUST SOME THOUGHTS FOR FUTURE CONVERSATION. BUT OTHERWISE, KEEP UP THE GREAT WORK.

I'LL SAVE MY OTHER COMMENTS FOR ACS. NOTHING TOO CRAZY, BUT NEED

MORE TIME. >> MAYOR JONES: COUNCILMEMBER SPEARS.

>> SPEARS: WELL, THANK YOU, MAYOR, AND THANK YOU TO MARK CARMONA AND VERONICA GARCIA AND JOHN GARY FOR YOUR EXCELLENT PRESENTATIONS AND ALL THE HARD WORK YOU ARE DOING. I BELIEVE OUR RESIDENTS EXPECT OUR DOLLARS TO GO WHERE OUR FAMILIES REALLY NEED IT AND HOMELESSNESS AND ANIMAL CARE ARE AN AREA OF CONCERN AND FOCUS. I'M GOING TO START WITH ANIMAL CARE SERVICES.

I WANT TO ECHO WHAT A LOT OF MY COUNCIL COLLEAGUES HAVE SAID, WE NEED TO LOOK AT COLLABORATION WITH THE COUNTY IN THIS SPACE. I THINK THIS IS SOMETHING WE CAN -- A PROBLEM WE CAN NEVER FULLY SOLVE, BUT WE CAN DEFINITELY REDUCE REDUNDANCY IN SERVICES AND IN AGENCY FUNDS AND COLLABORATING WITH THE COUNTY AND THAT MAKES A LOT OF SENSE TO ME. I WANTED TO SEE IF YOU COULD SPEAK YOU HOW ACS IS PARTNERING WITH OUR LOCAL PARTNERS ON THE SPAY-NEUTER, BECAUSE I THINK THAT'S THE BEST WAY FORWARD AND INCLUDE CAMPAIGNS FOR EDUCATING PET

OWNERS. >> SO FOR SPAY-NEUTER, WE PARTNER WITH SEVERAL DIFFERENT LOCAL NON-PROFITS TO PROVIDE SERVICES THAT WE FUND, SOME LOW COST, SOME NO COST. AND SO A LOT OF THE -- WHEN YOU LOOK AT THIS SLIDE ACTUALLY, THAT WILL DEMONSTRATE THE NUMBER OF HOUSES OR THE NUMBER OF SURGERIES THAT WE'RE DOING BROKEN OUT BY -- IF YOU LOOK AT CITY FACILITIES THERE, NEXT YEAR WE'RE PREDICTING TO DO 7300. THOSE ARE FACILITIES OWNED BY US, BUT CONTRACTED TO BE RAN BY NON-PROFITS. SO WE FUND THEM IN THAT WAY.

CONSTANTLY WORKING WITH THEM TO DETERMINE HOW DO WE GET THEM TO BE ABLE TO DO MORE.

WE DID INCREASE FUNDING TO TWO OF THE ORGANIZATIONS OVER THE LAST COUPLE YEARS.

AND SO WE'LL CONTINUE THOSE PARTNERSHIPS AND HONESTLY WE'LL TRY TO PURSUE MORE, IF WE'RE ABLE TO FIND OTHER LOCAL NON-PROFITS THAT ARE WILLING TO STEP UP IN THAT

WAY. >> SPEARS: THAT'S GOOD TO HEAR.

THAT'S PROBABLY THE MOST IMPACTFUL THING WE CAN DO. THANK YOU FOR THAT.

ON HOUSING, NEIGHBORHOOD HOUSING, SO I'M REALLY LOOKING AT HOW OUR INVESTMENTS CAN STABILIZE FAMILIES AND SENIORS IN THIS SPACE.

PARTICULARLY IN DISTRICT 9 I'M FOCUSING ON THE SENIORS THAT DO HAVE FIXED INCOMES AND HOW WE CAN PROTECT THEM AND EXPANDING THIS INTO DISTRICT 9 IN THAT SPACE.

EVERY DOLLAR MUST HAVE A CLEAR IMPACT HERE. I HAD A QUESTION ABOUT THE MAJOR REPAIRS, THE $183,000 FOR MAJOR REPAIRS. I JUST WONDERED, YOU KNOW, WHERE DO THE PEOPLE GO WHEN YOU ARE DOING THESE REHABS AND WHO IS PAYING FOR IT?

>> FOR MAJOR REHAB QUESTION DO REQUIRE THE HOMEOWNER TO MOVE OUT, FULL REHAB OF THE ENTIRE TOMORROW. WE OFFER A SMALL STIPEND, USUALLY ABOUT $2,500 TO HELP RELOCATE. MANY RELOCATE WITH FAMILY MEMBERS, SOMETIMES THEY RENT, AND WE DO HAVE TWO SOCIAL WORKERS ON OUR TEAM THAT CAN HELP FAMILIES IDENTIFY POSSIBLE RELOCATION OPTIONS. WE ALSO PROVIDE A STORAGE POD ON SITE SO THEY CAN MOVE ALL THEIR BELONGINGS INTO THAT.

>> SPEARS: I APPRECIATE THAT, BUT THAT'S A STRONG BEAR YEAR FOR THE PEOPLE MOST NEEDING THIS AND THAT STIPEND IS A LITTLE LOW. MAYBE WE CAN GET SOME OF OUR NOUNAL PROFITS TO GET MORE ENGAGED IN THAT SPACE. I AM HAPPY TO SEE SAWS IS HELPING WITH THOSE LATERAL CONNECTIONS. THOSE ARE VERY EXPENSIVE.

SO I WANTED TO KNOW TOO WHICH PROGRAMS PRODUCE THE HIGHEST RESIDENT IMPACT PER DOLLAR AND WHICH CAN BE SCALED BACK. THAT MAY BE SOMETHING YOU

[02:25:06]

CANNOT ANSWER TODAY. AND CREATING ANY HOUSING INSTABILITY. AND LET'S SEE.

AND I'D LOVE TO SEE IF THERE'S A WAY THAT WE CAN ENCOURAGE THE DOWNPAYMENT ASSISTANCE TO BE LEVERAGED IN FAVOR OF THE INDUSTRIES THAT SUPPORT OUR WORKFORCE DEVELOPMENT PROGRAMS. I THINK THAT WOULD BE HELPFUL.

A DOUBLE WHAMMY -- DOUBLEY HELPFUL. LET'S SEE.

I ALSO WOULD LIKE TO KNOW IF THERE'S ANY HOUSING PROGRAMS THAT REDUCE THE STRAIN ON OUR CORE SERVICES AND COULD JUSTIFY MORE SIGNIFICANT CITY INVESTMENT IN THOSE PROGRAMS. BUT THANK YOU FOR ALL THAT YOU ARE DOING.

>> THANK YOU, AND I'LL HIGHLIGHT MINOR REPAIRS, ONE AREA WHERE WE FELT COULD USE THAT SUPPORT FROM NON-PROFITS AND WE USED TO DO ALL 455 HOMES IN-HOUSE, MEANING WE WOULD CONTRACT DIRECTLY WITH A CONTRACTOR TO DO THAT WORK FOR THE HOMEOWNER. AND AS I WAS SAYING EARLIER, NOW WE DO LEVERAGE THE NON-PROFIT, SO AN EXAMPLE IS MAYBE A HOME NEEDS WEATHERIZATION AND FIXING A LEAKY ROOF. THAT WHOLE REHAB MAY COST $20,000, BUT INSTEAD OF US SPENDING ALL 20,000 OF CITY FUNDS, BY PARTNERING WITH THE NON-PROFIT, WE MAY ONLY COVER $5,000 AND THEY ARE USING THEIR FUNDING FOR THE OTHER IMPROVEMENTS.

BUT WE CAN LOOK FOR OTHER OPPORTUNITIES. >> SPEARS: THAT'S GOOD.

>> MAY I CLARIFY YOUR QUESTION. THE LAST PART WAS REDUCTION SO IT DOESN'T IMPACT CORE SERVICES? WHAT WAS THE FIRST PART OF

THE QUESTION? >> I JUST WANTED TO FOCUS MORE ON THE PROGRAMS THAT DON'T REDUCE ANY STRAIN ON CORE SERVICES. PERMANENT SUPPORTIVE HOUSING, RUGSING THE EMS CALLS. -- REDUCING THE EMS CALLS.

ON TO HOMELESSNESS. WHAT'S THE STATE OF THE HOMELESSNESS THIS YEAR, ONE OF THE THIRST THINGS I DID ALONGSIDE THE MAYOR AND IT WAS AN EXCELLENT PROGRAM, BUT I WAS SHOCKED AND ALARMED TO HEAR THAT 49% OF THIS -- OF THE FIRST-TIME

HOMELESS ARE VICTIMS >> SPEARS: THAT MEANS IT'S SINGLE MOMS, MOST LIKELY, AND KIDS. THAT'S JUST DEVASTATING TO THINK ABOUT THAT.

AND THEN I ALSO LEARNED THERE THE ID SERVICES ARE A HUGE PIECE OF THE THINGS THAT WE REALLY NEED TO FOCUS ON TO REALLY IMPACT THE HOMELESS POPULATION. BUT THIS IS A BROADER CHALLENGE BECAUSE THERE'S A LOT OF FACTORS THAT CONTRIBUTE TO HOMELESSNESS, RIGHT? AND THERE'S DIFFERENT APPROACH TO EACH OF THOSE.

A FIRST-TIME HOMELESS FAMILY, I THINK IT'S IMPERATIVE WE TRY TO INTERVENE AS QUIO THEY DON'T FALL INTO SOME OF THE TRAPS, PARTICULARLY MAYBE WITH DRUG USE OR SOMETHING LIKE THAT, THAT WOULD MAYBE KEEP THEM IN A HOMELESS STATE. AND SO THAT LEADS ME TO KIND OF A CONCERN WITH THE LOW BARRIER HOUSING, I WOULD HOPE THAT THAT'S NOT REALLY A LOT OF FAMILIES GOING IN THERE. I'D LIKE TO KNOW WHO IS USING THE LOW-BARRIER HOUSING HOTEL. I, TOO, HAVE SOME CONCERNS -- I MEAN, I KNOW THIS WAS ORIGINALLY ARPA DOLLARS AND THOSE ARE ONE-TIME USE FUNDS, I FEEL LIKE THERE ARE SOME LONG-TERM SOLUTIONS, AND I DO AGREE THAT WE SHOULD BE LOOKING AT THE -- AT HOW WE CAN COLLABORATE WITH THE COUNTY, ESPECIALLY WHEN IT COMES TO THE DOC DOMESTIC VIOLENT ISSUES.

I HOPE THEY'RE GOING TO ANOTHER SAFER PLACE. IT SEEMS THAT WOULD BE TERRIBLY DANGEROUS FOR FAMILIES. ESPECIALLY IF IT'S 45% OF THE NUMBER, IT MAKES ME QUESTION WHO WE'RE SERVING IN THE LOW-BARRIER HOUSING. ID IS REQUIRED, BUT THEN AGAIN, THERE'S A WHOLE SLEW OF PEOPLE THAT CAN'T MEET THAT REQUIREMENT, AS WE'VE LEARNED.

SO I WOULD ASSUME THAT THEY'RE OUT ON THE STREETS AND MAYBE IN SOME OF THE ENCAMPMENTS. I HAVE CONCERN ABOUT THE NUMBER FOR THE INDIRECT COSTS THAT GO ALONG WITH CLEANING UP THE ENCAMPMENTS.

I KNOW THAT'S VERY IMPORTANT IN MY DISTRICT, THAT WE -- YOU KNOW, THEY'RE VERY CONCERNED ABOUT THE ENCAMPMENTS, BUT IF WE'RE NOT COMING UP WITH PERMANENT SOLUTIONS FOR THAT AND IT'S NOT REALLY IMPACTING THE NUMBER, WHICH THE CHARTS SHOW IT'S NOT REALLY IMPACTING THE NUMBER OF THE HOMELESS, I HAVE TO QUESTION HOW WE'RE SPENDING OUR DOLLARS THERE. AND THEN THIS LOW-BARRIER HOUSING, THEY'RE STAYING 132 DAYS, I JUST FEEL LIKE THERE IS A BETTER LONG-TERM SOLUTION.

THIS IS A HUGE NUMBER. IT'S JUST A HUGE NUMBER TO BE SPENDING ANNUALLY.

DO WE KNOW WHAT THAT NUMBER WOULD BE IN 2027 IF WE CONTINUE?

[02:30:08]

>> THE NUMBER OF THE ANNUAL COST FOR THE LEASE, COUNCILMEMBER?

>> SPEARS: I'M ASSUMING THAT PART WOULD STAY THE SAME, BUT THE WRAPAROUND

SERVICES AND EVERYTHING. >> WALSH: COUNCILMAN -- I'M SORRY.

GO AHEAD. >> NO, GO AHEAD. >> WALSH: SO WE DID NOT -- AND I SHARED WITH THE PRESENTATION LAST WEEK AND A NUMBER OF YOU HAVE SAID IT THIS AFTERNOON, THE LOW BARRIER SHELTER WE HAVE RIGHT NOW IS NOT SUSTAINABLE FOR LONG-TERM.

$4.8MILLION A YEAR FOR A LEASE, WHILE MARK HAS EXPLAINED THE CRITICAL NATURE OF HOW THAT FITS PART OF OUR OUTREACH AND HOUSING CAPABILITIES FOR THOSE THAT ARE LOOKING FOR IT, THAT IS NOT A LONG-TERM SOLUTION.

THE LONG-TERM SOLUTION THAT YOU AND MANY OTHERS HAVE TALKED ABOUT IS A -- IS A BROADER PLAN TO INCORPORATE MENTAL HEALTH, SUBSTANCE ABUSE, THE COUNTY, HOSPITAL SYSTEMS AND -- AND FRANKLY AT THE END OF THE DAY, YOU KNOW, I'VE ASKED MARK TO COME BACK NEXT YEAR WITH RECOMMENDATIONS ON WHAT WE DO GOING FORWARD. WE ARE NOT -- IN THE TWO-YEAR BALANCED BUDGET, WE DID NOT SET ASIDE FUNDING IN FISCAL '27.

I DON'T KNOW WHAT THAT WILL LOOK LIKE A YEAR FROM NOW, BUT I KNOW THAT LONG-TERM $5 MILLION FOR THAT FACILITY DOES NOT WORK, MUCH LIKE COUNCILWOMAN CASTILLO TALKED ABOUT. THAT -- THAT FOCUS NEEDS TO BE AT THE COUNCIL LEVEL, WHAT IS PERMANENT SUPPORTIVE HOUSING, WHAT DO TRANSITIONAL HOUSING LOOK LIKE, HOW DO PARTNERS PAY FOR IT? AND FRANKLY, AT THE END OF THE DAY, YOU ALL GOING TO HAVE TO PRIORITIZE THAT, BECAUSE THAT'S GOING TO MEAN AN ADDITIONAL INVESTMENT FROM THE CITY, WHETHER THAT IS FUTURE BOND PROGRAMS, BUT THE CURRENT STATE IS NOT SUSTAINABLE. AND SO WE DID NOT ASSUME

IT WAS GOING PAST FISCAL YEAR '27. >> SPEARS: OKAY.

DID I HAVE ANY TIME LEFT? OR DID WE STOP IT?

>> WALSH: I THINK I USED YOUR LAST 30 SECONDS. SORRY.

>> SPEARS: I JUST HAD ONE MORE QUICK QUESTION. THIS PERTAINS TO TOWN TWIN VILLAGE. I KNOW THERE WAS A $9.9 MILLION BOND ALLOCATION, I WONDERED HOW MUCH WAS REMAINING, IF ANY, AND THE OCCUPANCY THERE. ANYONE KNOW THE ANSWER THERE? BECAUSE THAT WOULD BE KIND OF ONE OF THE KINDS OF SORTS OF SOLUTIONS

WE'RE LOOKING AT. >> WE'RE GETTING HOW MUCH OF THAT 9.9 MILLION HAS BEEN EXPEBDED, BUT THEY HAVE FINISHED OPENING THE NEXT PHASE, AND THE NEXT PHASE COMING UP WOULD BE PHASE THREE WHICH IS ABOUT 80.

THAT'S UNDER CONSTRUCTION NOW. >> SPEARS: IT IS UNDER

CONSTRUCTION? AND THE OCCUPANCY? >> ALL OF OUR $9 MILLION IN TOWN VILLAGE HAS BEEN FULLY EXPENDED. CHAIRMAN MUNGIA?

>> MUNGIA: THE PREVENTION, RELOCATION, RENTAL ASSISTANCE, HAS

THAT FUNDING CHANGED FROM LAST YEAR TO THIS YEAR? >> RELOCATION RENTAL ASSISTANCE IS A CONSTANT BUDGET. IT'S THE SAME AS LAST

YEAR. >> MUNGIA: RELOCATION, WHAT DID YOU SAY?

>> AND RENTAL ASSISTANCE. IT'S 5.7 MILLION.

>> MUNGIA: OKAY. EXTREMELY IMPORTANT, YOU HAVE PROBABLY GOTTEN E-MAIL FROM YOHANI ON MY TEAM, THESE PROGRAMS ARE INCREDIBLY CRITICAL AND AS FAR AS I KNOW, WE'RE THE ONLY GOVERNMENT ENTITIES THAT PROVIDE THESE TYPES OF SERVICES, RENTAL ASSISTANCE. DOES ANYBODY ELSE DO

THAT? >> GARCIA: WE'RE NOT AWARE OF ANY OTHERS THAT DO IT. CERTAINLY NOT TO THIS LEVEL.

>> MUNGIA: YEAH. I SAW -- IS ONE OF THE GREATEST TOOLS WE HAVE FOR HOMELESS PREVENTION, RIGHT? AND SEVERAL YEARS AGO WHEN I WENT TO HAVEN, THERE WERE SEVERAL FAMILIES STAYING THERE WITH CHILDREN, WITH

PARENTS WHO HAD JOBS. >> GARCIA: YEAH. >> MUNGIA: BUT BECAUSE OF THE COST OF HOUSING, THAT'S WHERE THEY WERE. AND, YOU KNOW, WE IN OUR DISTRICT AND EVERY OTHER COUNCIL DISTRICT, WE AT TIMES HAVE TO REBUILD PEOPLE'S LIVES WITH THESE PROGRAMS. WE HAD A RESIDENT WHO WAS A CARETAKER, SINGLE MOTHER, 10-YEAR-OLD DAUGHTER, CARETAKER OF HER FATHER. HER FATHER DIED SO SHE LOST THAT CARETAKER JOB, AND THEN THE SAME WEEK HER LANDLORD SAID THEY WANTED TO SELL THE HOUSE AND HAD 30 DAYS TO VACATE, SO WITHIN A WEEK, SHE LOST HER FATHER, HER JOB, AND HAD 30 DAYS TO FIND ANOTHER PLACE. SO LUCKILY, WITH OUR HELP AND Y'ALL'S HELP AND THE COUNTY AND READY TO WORK, SHE HAS A JOB AND SHE'S ABLE TO WORK FROM HOME, PICK UP HER KID FROM SCHOOL AND THAT LIFE HAS BEEN REALLY TURNED AROUND. AND IT'S JUST BECAUSE OF THESE PROGRAMS THAT WE HAVE AVAILABLE. AND THAT'S ALL THE WORK THAT YOU DO ALL THE TIME. SO, YOU KNOW, DURING THE PANDEMIC, WE DID MORTGAGE ASSISTANCE. HAVE WE LOOKED INTO LOOKING AT THAT AGAIN OR IF THERE'S A POSSIBILITY FOR THAT IN THE FUTURE?

[02:35:03]

>> GARCIA: SURE. WE DO -- HAVE JUST MORTGAGE COUNSELORS ON OUR TEAM RIGHT NOW. WE DON'T PROVIDE MORTGAGE ASSISTANCE, IT'S ALL FOCUSED ON RENTAL ASSISTANCE. THE STATE AT ONE TIME HAD A PRETTY LARGE MORTGAGE ASSISTANCE FUND, BUT THAT WAS ALL FUNDED THROUGH

COVID DOLLARS. >> MUNGIA: YEAH, WE'LL KIND OF LOOK AT THAT AS A LONG-TERM THING. THERE'S A LOT OF FOLKS THAT HAVE MORTGAGES FOR SOME REASON OR NOT THEY'RE SUFFERING AND THERE'S NO HELP AT THAT

POINT FOR THEM. >> GARCIA: YEAH. >> MUNGIA: BUT THANK YOU FOR THAT. AND JUST TO GO REALLY QUICKLY TO ACS, EXTREMELY CRITICAL WORK THAT YOU'RE DOING, AND, YOU KNOW, I KNOW WE'RE MAKING A LOT OF GREAT STRIDES ON THE CRITICAL CALLS, VERY, VERY IMPORTANT.

THOSE ARE, SOMETIMES, LIFE AND DEATH SITUATIONS, BUT, YOU KNOW, WE STILL HAVE A LONG WAY TO GO ON THE NONCRITICAL.

I KNOW THIS IS NOT THE YEAR TO CONTINUE TO ADD GREATER CAPACITY, I WISH WE COULD, BUT, YOU KNOW, I HAD A MEETING AT PALO ALTO COMMUNITY ONE TIME.

GOT THERE EARLY, DROVE AROUND ALL THE STREETS, SPATS, WAYNE WRIGHT, FOUND, 12, 13 STRAY DOGS JUST IN ONE NEIGHBORHOOD.

THAT IS A HUGE QUALITY OF LIFE ISSUE IN SOME OF THE PLACES THAT HAVE A LOT OF CALLS. IT'S DIFFICULT -- I KNOW THE SITUATION Y'ALL HAVE NOW, BUT WHEN PEOPLE SEE THAT, THEY THINK WE'RE NOT MAKING ANY STRIDE AT ALL. SO WE'VE GOT TO CONTINUE TO PUSH THE LINE ON THAT. I'M VERY EXCITED ABOUT THE PET CARE CONNECT, THANK YOU FOR NOT FORGETTING DISTRICT FOUR.

I HOPE TO WALK WITH Y'ALL WHEN WE DO THAT ALSO. I THINK THAT WILL BE A VERY BENEFICIAL PROGRAM. I HAVE TO GIVE A SHOUT OUOUT TO AARON ON MY TEAM AND RITA, THEY DO THAT AMBASSADOR SPAY AND NEUTER AT PEARSALL PARK.

WE DON'T REALLY HAVE A SPAY AND NEUTER SHELTER NEARBY, MAYBE WE CAN WORK WITH DISTRICTS 4, 3, 5 OR 6 BECAUSE WHAT HAPPENS THEY'LL MAKE AN APPOINTMENT, GO TO PEARSALL PARK IN THE MORNING, DROP OFF THE DOG, SAME DAY PICK UP THE DOG AT PEARSALL PARK. A LOT OF D4 RESIDENTS.

WHEN IT'S BEEN SLOW, RITA'S BEEN OUT THERE BLOCK WALKING TO GET FOLKS. ERIN GETS THERE AT 6:30 IN THE MORNING, BUT IT IS GOING REALLY, REALLY WELL WITH THAT. SO THANK YOU FOR THAT WORK. AND APPRECIATE YOUR WORK AND A LOT MORE TO DO.

THANKS. COUNCILMAN CASTILLO-ANGUIANO.

THANK YOU, MAYOR. COUNCILMAN GALVAN KIND OF TOUCHED ON THIS A LITTLE BIT. WAS IT 32 OCCURRING ABATEMENTS EVERY TWO

WEEKS? >> YES, THAT'S CORRECT. YEAH, I JUST WANT US TO KIND OF CONSIDER WHETHER IT'S A GOOD INVESTMENT. EVERY TIME WE ABATE, WE'RE MAKING IT HARDER FOR OUR OUTREACH WORKERS TO BUILD THAT TRUST AND ACCEPT SERVICES. OFTENTIMES IT'S MUTUAL AID GROUPS THAT GO OUT EVERY SUNDAY AND FIND THAT FOLKS COME TO THE MUTUAL AID AREAS WHERE THEY MEET UP TO KIND OF FIGURE OUT WHY THE AB BHAITMENT HAPPENED, HOW THEY CAN HELP GET DOCUMENTS AND EVERYTHING LIKE THAT.

SO THAT WAS JUST THE ONLY FEEDBACK THAT I HAD. THANK YOU, MAYOR.

COUNCILWOMAN CASTILLO? >> CASTILLO: THANK YOU, MAYOR.

I JUST WANTED TO STRESS THE POINT THAT A COUPLE OF FOLKS HAVE BROUGHT UP IN TERMS OF THE SALARY FOR OUR OUTREACH WORKERS AND HOW WE COULD POTENTIALLY ADJUST THAT TO ENSURE THAT WE ARE RETAINING THOSE EMPLOYEES. WE -- IT'S BEEN SAID OVER AND OVER AGAIN, RIGHT, AND WE SEE IT WITHIN THE BUDGET SURVEYS AND I SEE IT WITHIN OUR CONSTITUENT CALLS DATA THAT HOMELESSNESS CONTINUES TO BE THE TOP PRIORITY FOR DISTRICT FIVE RESPECTS AND RESPECTS THROUGHOUT THE CITY OF SAN ANTONIO, AND WE'RE HAVING ONE INDIVIDUAL ESSENTIALLY CARRY A LOT OF WEIGHT IN TERMS OF PROVIDING RESOLUTION TO NOT JUST THE FOLKS THAT ARE CALLING IN, BUT THE UNHOUSED INDIVIDUAL THEMSELVES, SO I THINK IF THERE'S OPPORTUNITY FOR US TO EVALUATE WHAT COMPENSATION CAN LOOK LIKE. I UNDERSTAND AN ANALYSIS WAS DONE TO POTENTIALLY BRING THEM UP, BUT I THINK WE NEED TO LOOK AT IT AS A WHOLE, HOW WE CAN JUST MOVE THOSE BRACKETS UP, BECAUSE IT IS A LOT OF WORK.

FOLKS ARE EXPOSED TO JUST A WIDE RANGE OF JUST THINGS, WHETHER IT'S -- JUST DIFFERENT BODILY FLUIDS AND/OR NEEDLES OR WHATEVER THE CASE MAY BE, AND WE NEED TO MAKE SURE WE'RE TAKING CARE OF OUR EMPLOYEES.

AND IF THAT LOOKS LIKE HAZARD PAY, THAT'S SOMETHING I WOULD BE SUPPORTIVE OF. LASTLY, JUST, AGAIN, WANTED TO EMPHASIZE IN TERMS OF THE REMAINING BOND DOLLARS, I KNOW WE HAVE A BRIEFING SET UP WITH VERONICA TO TALK ABOUT WHAT THAT COULD LOOK LIKE, BUT REALLY EXCITED TO MOVE FORWARD WITH LAND BANKERING COMPONENTS BUT ALSO HOW WE COULD CONTINUE TO SUPPORT OUR LOW-BARRIER AND PERMANENT SUPPORTIVE HOUSING FOLKS TO ENSURE THAT WE HAVE SOMEWHERE TO CONNECT FOLKS TO, BECAUSE I KNOW COUNCILMAN COURAGE WOULD ALWAYS ASK, IF WE HAD EVERY HOMELESS

[02:40:01]

INDIVIDUAL SAY YES TO HOUSING WOULD THERE BE A UNIT? AND THE ANSWER IS NO. I THINK WE NEED TO WORK WHETHER IT'S TOWARDS DETOX BEDS OR WHATEVER THE CASE MAY BE. THOSE ARE MY COMMENTS.

THANK YOU, MAYOR. >> MAYOR JONES: CHAIR GALVAN?

>> GALVAN: THANK YOU, MAYOR. I DEFINITELY WANT TO ECHO JUST THE PIECES ABOUT HAZARD PAY FOR OUR HOMELESS OUTREACH WORKERS EVEN IF IT'S NOT THIS BUDGET OR A FUTURE BUDGET, MAKE SURE WE CAN SCALE IT. MAKE SURE THERE'S NOT JUST ONE OUTREACH WORKER PER DISTRICT. I THINK WE SAW WITH THE COUNT, I THINK ONE INDIVIDUAL HELPING WITH THAT IS JUST ALMOST IMPOSSIBLE TO MANAGE ALL THOSE CASES. I KNOW THERE'S MORE THAT GOES INTO IT THAN JUST THAT ONE INDIVIDUAL, BUT I THINK IT'S WORTH HAVING A PARTNER AND GETTING THOSE THINGS DONE, BECAUSE IT'S A LOT. ANIMAL CARE SERVICES, I DIDN'T REALIZE, I THINK, PET CARE CONNECT IS WHAT IT WAS CALLED AT THE TIME WHEN DISTRICT FIVE WAS DOING THE BLOCK WALKING. I'M REALLY PROUD TO BE PART OF THE TEAM AND GO OUT AND DO THAT. I'M EXCITED TO CONTINUE SEEING THAT WORK BE DONE. I DO WANT TO SAY, YOU KNOW, ALL DISTRICT SIX NEEDS THAT INVESTMENT, BUT I KNOW THERE'S SOME PARTS THAT DO. I DON'T WANT TO STOP AT THE DISTRICT FIVE BORDERLINE, IN THE 7827, 7837 ZIP CODES THAT ALREADY QUALIFY FOR THE FREE SPAY AND NEUTER SERVICES, SO I WANT TO MAKE SURE THOSE ZIP CODES ARE STILL ADDRESSED WITH SOME OF THAT PROACTIVE OUTREACH.

YEAH. I MEAN, THERE'S -- IT'S DEFINITELY NEEDED IN THOSE AREAS. I WANTED TO ASK ON THE MINIMUM FINES FOR BITES AND REPEAT OFFENSES, I THOUGHT WE SAW THIS NUMBER SOMEWHERE, BUT I WANTED TO MAKE SURE, WHAT WAS THE CITY'S REVENUE IMAIMPACT FROM THOSE

INCREASED FINES? >> I DON'T HAVE THAT WITH ME TODAY.

I'D HAVE TO GET THAT FROM MUNICIPAL COURTS, BUT WE CAN LOOK AT THAT.

>> GALVAN: OKAY. THANK YOU. >> UH-HUH.

>> GALVAN: YEAH, MAYBE I'LL SAVE THOSE QUESTIONS FOR MUNICIPAL COURT THEN, BUT I WANTED TO ECHO WHAT COUNCILMEMBER MUNGIA SAID, CRITICAL NONCRITICAL CALLS ARE STILL IMPORTANT, I HEAR A LOT FROM RESIDENTS THAT THEY'LL SEE A STRAY DOG IN THE AREA, THEY MAKE THE CALL AND THE CASE IS CLOSED ALMOST IMMEDIATELY, SO WE WANT TO MAKE SURE WE'RE PREVENTING FROM MAKING THESE CASES BECOME DANGEROUS CASES OR CRITICAL CALS CALLS LATER ON. MAYBE REACHING OUT TO OUR PARTNERS TO ADDRESS SOME OF THOSE NONCRITICAL CALLS MIGHT BE ONE EFFECTIVE WAY TO DO IT, ADDRESSING THOSE CALLS THAT ARE MADE ABOUT ROAMING DOGS THAT DON'T SEEM DANGEROUS AT FIRST, BUT COULD BE.

MY DREAM, OF COURSE, IS ONE DAY WE CAN HAVE PROACTIVE OUTREACH, PARTICULARLY CODE ENFORCEMENT OR SAFE, KOSK UNDOF COURSE UNDERSTANDING THE BUDGET IMPACTS WOULD BE IMMENSE.

I THINK THOSE ARE ALL MY COMMENTS. THANK YOU, MAJOR.

>> MAYOR JONES: CHAIR VIAGRAN? >> VIAGRAN: THANK YOU, ERIK AND JUSTINA PROBABLY ALSO. I HEARD SOME ASKS TODAY FINANCIALLY, AND -- KNOW, WE'VE MADE OURSELF CLEAR AT THE INITIAL -- OR I ATTEMPTED TO IN TERMS OF WHAT I'D LIKE TO SEE FOR CIVILIAN EMPLOYEES.

IF WE COULD PLEASE GET THAT IN FOLLOW-UP ABOUT HOW MUCH EXACTLY WE ARE LOOKING IN OVERAGE, IF WE WERE TO DO WHAT SOME OF THEM -- WHAT SOME OF US HAVE ASKED FOR, YOU KNOW, GETTING THE 1 MILLION BACK HERE, BECAUSE I THINK IF -- AS WE GO INTO MORE WORKSHOPS, I WOULD LIKE A RUNNING TAB OF KIND OF HOW MUCH THIS IS GOING TO COST. BECAUSE I DON'T THINK IT'S GOING TO BE WE CAN DO THIS AND THAT, WE'RE GOING TO HAVE TO DO, IT IS GOING TO BE THIS OR THIS. AND I WANT US TO HAVE THAT AS WE GO INTO EVERY WORKSHOP SESSION ABOUT WHERE WE ARE GOING TO PRIORITIZE, ESPECIALLY FOR THOSE -- I HAVE HAD MY TOWN HALL MEETING, THEY HAVE BEEN CLEAR ON WHAT THEY WANT, BUT AS MY COUNCIL COLLEAGUES GO INTO THEIR TOWN HALL MEETINGS, IT WOULD BE HELPFUL IF WE HAD THAT.

SO I KNOW 3 MILLION FOR -- YOU KNOW, 3.1 MILLION FOR PAY INCREASE VERSUS 2.1 MILLION FOR MORE OFFICERS, I LIKE -- I NEED TO SEE THAT COMPARISON NUMBERS. AND THEN WHAT WE HEARD TODAY ABOUT 1 MILLION FOR HOUSING, REINSTATING THAT 1 MILLION FOR HOUSING, WHERE WOULD THAT COME FROM, YOU KNOW, SO I'D LIKE TO SEE THOSE NUMBERS. THANK YOU. THAT'S IT.

THANK YOU, MAYOR. >> MAYOR NIRENBERG: CHAIR .

>> MAYOR JONES: CHAIR VIAGRAN, WE'RE EXACTLY ON THE SAME PAGE.

ONE OF THE THINGS I WAS GOING TO ASK THAT 2.1 MILLION FOR THE ADDITIONAL OFFICERS, HELP US UNDERSTAND HOW MANY MORE FOLKS -- NOT JUST THE MONEY, WHERE IT WOULD GO, BUT WHAT IS THE IMPACT?

[02:45:03]

THAT'S X NUMBER OF MORE LATERAL CONNECTIONS, THAT'S X NUMBER OF NUMBER OF FOLKS THAT WE COULD HELP BE PREVENTED FROM EVICTION, RIGHT? LIKE THE ACTUAL IMPACT OF THAT IS I THINK IS WHAT I WOULD WANT TO MAKE SURE THAT WE ARE LOOKING AT. I WANT TO PUT A FINER POINT ON -- LET ME JUST SAY, YOU KNOW, AS A KID THAT SPENT TIME AND UTILIZED AT ONE POINT IN TIME A SECTION 8 VOUCHER, I CAN EMPATHIZE WITH FOLKS THAT NEED AFFORDABLE HOUSING, NEED A LITTLE BIT OF HELP, AND ULTIMATELY WHAT THAT MEANS, FOR ONE, THE INDIVIDUAL, BUT ALSO THE COMMUNITY IF WE THINK ABOUT IT IN THAT WAY. I UNDERSTAND SOME FOLKS HAVE DIFFERENT LIVED EXPERIENCES THAT SHAPE NOT ONLY THEIR LANGUAGE BUT ALSO THEIR APPROACH TOWARD THE UNHOUSED, WHICH IS WHY I THINK IT'S IMPORTANT THAT WE TRY TO TELL AS FULL OF A STORY AS POSSIBLE, AND I THINK WE CAN HELP OURSELVES BY DOING -- BY EXPLAINING WHAT IS, IN FACT, A POSITIVE EXIT.

I THINK FOR SOME, SOMEBODY NOT BEING -- NO LONGER BEING UNHOUSED IS NOT SUFFICIENT, RIGHT? THEY NEED TO SEE -- AND HOW CAN WE HELP THEM UNDERSTAND THAT AND HOW CAN WE HELP OURSELVES, OKAY, SIX MONTHS FROM NOW, NOT ONLY WERE THEY HOUSED, SIX MONTHS FROM NOW, THOSE FOLKS WERE GAINFULLY EMPLOYED, RIGHT? HELP US TELL THAT STORY SO WE CAN BETTER HELP OUR COMMUNITY UNDERSTAND WHAT THE INVESTMENT ACTUALLY GETS US. I'D ALSO LIKE TO UNDERSTAND, TO THE EXTENT -- I GET THE AVERAGE STAY IS 132, BUT, AGAIN, HELP US UNDERSTAND WHO WE'RE TALKING ABOUT HERE. IF A PERSON IS A VICTIM OF DOMESTIC VIOLENCE, ACTUALLY, THEIR STAY IS TWO WEEKS AVERAGE, IF THEY'RE HOMELESS VETERAN, THEIR STAY IS 42 DAYS BECAUSE WE'RE ABLE TO CONNECT THEM WITH FEDERAL RESOURCES THAT MAY BE AVAILABLE.

IF THERE AN LGGTQ YOUTH, THERE ARE SO FEW RESOURCES, YEAH, THEY ARE STAYING A LITTLE BIT LONGER. BUT I CAN'T REITERATE ENOUGH, JUST HOW MANY CHILDREN ARE IMPACTED BY THIS.

ONE OF THE FACTORS THAT INCREASES SOMEBODY'S LIKELIHOOD OF BEING HOMELESS IS HAVING A KID, SO, YOU KNOW, WHEN WE LOOK AT SOME OF THE CHANGES AT THE FEDERAL LEVEL AND THE STATE LEVEL AROUND REPRODUCTIVE -- ACCESS TO REPRODUCTIVE HEALTHCARE, WE CAN'T NOT THINK ABOUT WHAT THAT MAY MEAN IN OUR OWN COMMUNITY ON THIS ISSUE. ON SLIDE 10, THIS IS THE INNER CITY INCENTIVE, THE 1.5 MILLION, HOW MUCH OF THAT IS NORMALLY USED?

>> GARCIA: IT VARIES YEAR TO YEAR. ALL OF IT HAS TO GO TO CITY COUNCIL FOR APPROVAL. I THINK MOST RECENTLY WE UTILIZED IT TO HELP LA VILLITA MARKET SQUARE TENANTS LAST YEAR, AND THAT WAS ABOUT $700,000, WE CAN DOUBLE-CHECK THAT NUMBER FOR RENT ABATEMENTS, MOSTLY DUE TO ALL OF THE CONSTRUCTION WORK AROUND THEM.

SO IT CAN SUPPORT NOT JUST AFFORDABLE HOUSING, BUT ALSO ECONOMIC DEVELOPMENT EFFORT, SO THAT'S WHAT WE DID MOST RECENTLY FOR IT.

THE YEAR BEFORE THAT, WE UTILIZED IT TO HELP A MOBILE HOME PARK IN DISTRICT THREE BECOME A COLLECTIVE HOME OWNERSHIP.

>> MAYOR JONES: I SEE. ERIK, ONE OF THE THINGS I'D LIKE TO UNDERSTAND -- I MEAN, IT'S NOT A LARGE CHUNK OF MONEY BUT SOME OF THE PLACES WHERE WE COULD PUT ADDITIONAL MONEY, THE ROI WOULD BE QUITE HIGH, WHETHER IT BE CONNECTIONS, LATERAL CONNECTIONS OR HELPING WITH EVICTION OR WHATNOT. SO IF THERE IS SOME ADDITIONAL LEEWAY IN WHERE THOSE RESOURCES COULD GO, I'D LIKE TO BETTER UNDERSTAND THOSE.

BECAUSE WHAT IS THE WAITLIST OF THE $100,000 HELPED 330 FOLKS STAY IN THEIR HOME, IS THAT RIGHT, THE EVICTION? WHAT IS THE WAITLIST? HOW MANY MORE FOLKS COULD WE HAVE HELPED -- OR HOW MANY FOLKS WERE ON THE

LIST REQUESTING HELP THAT WE DID NOT SERVE. >> GARCIA: SURE, THIS YEAR WE'VE RECEIVED ABOUT 10,000 APPLICATIONS FOR RENTAL AND RELOCATION ASSISTANCE, AND WE'VE APPROVED A TOTAL OF 1,129.

>> MAYOR JONES: OKAY GARCIA TBARS THAT'S JUST YEAR TODAY.

SO IT'S ABOUT A 12% APPROVAL RATING. SO THERE'S DEFINITELY A LOT MORE DEMAND THAN DOLLARS WE HAVE. IT DEFINITELY IS CONNECTED TO EVICTION WORK, BECAUSE MOST OF THOSE FAMILIES ARE TWO, THREE MONTHS BEHIND ON RENT AND WE DO PRIORITIZE THOSE WHO HAVE ALREADY RECEIVED A NOTICE TO VACATE OR ALREADY IN THE EVICTION COURT PROCESS.

>> MAYOR JONES: OKAY. AND I UNDERSTAND THE RECENT CHANGE IN LEGISLATION THAT MAKES IT SOMEWHAT EASIER TO REMOVE FOLKS FROM THEIR HOMES.

>> GARCIA: YEAH. >> MAYOR JONES: OKAY. ONE OF THE THINGS THAT WOULD BE HELPFUL, ERIK, FOR THE INNER GOVERNMENT RELATIONS TEAM IS TO HELP US, I THINK WE ALL ANTICIPATE THIS VERY DIFFICULT ECONOMIC ENVIRONMENT THAT WE'RE ABOUT TO GO INTO, IF THERE ARE ADDITIONAL SPECIAL SESSIONS, LEGISLATION FOR EMERGENCY RESOURCES IN PARTICULAR --

[02:50:03]

SUPPORT, LOOKING AT SENIORS, LOOKING AT VETERANS, IT WOULD BE HELPFUL JUST TO HAVE THAT LEGISLATION KIND OF READY TO OFFER OUR COLLEAGUES IN THE CASE THERE IS AN APPETITE IN AUSTIN TO DO SO.

OKAY. GREAT. >> WALSH: MAYOR, JUST QUICK QUESTION, WHEN YOU WERE TALKING ABOUT THE INNER CITY.

>> MAYOR JONES: YEAH, INCENTIVE. >> WALSH: -- WERE YOU TALKING ABOUT POSSIBLY CREATING ADDITIONAL CATEGORIES OF SPEND? BECAUSE THE THREE CATEGORIES ARE THE ONES THAT EXIST NOW, BUT YOU

MENTIONED LATERALS, ARE YOU LOOKING FOR -- >> MAYOR JONES: WHAT IT SAYS INCENTIVIZE [READING] AEALL OF THAT MONEY IS NOT USED FOR THAT, SHE MENTIONED ITED THAT BEEN USED FOR SOMETHING OTHER THAN AFFORDABLE HOUSING. I WOULD LIKE TO UNDERSTAND OTHER WAYS WE MIGHT BE ABLE TO USE THAT MONEY IN LIGHT OF SOME OF THE NEEDS THAT HAVE BEEN

ADDRESSED. >> WALSH: SO MAYBE WHAT WE'LL DO IN THE FOLLOW-UP MEMO, WE'LL GIVE YOU AND THE COUNCIL A LOOKBACK AT THE LAST THREE OR FOUR YEARS OF HOW IT'S BEEN USED, SO VERONICA RATTLED OFF A COUPLE OF THEM, BUT THEY'RE KIND OF DIFFERENT, BUT I THINK IT WILL GIVE YOU ALL SOME CONTEXT ON POTENTIALLY WHAT LEEWAY IS THERE WITH THE FUNDING.

>> MAYOR JONES: GREAT. THANK YOU. >> GARCIA: AND MAYOR, I WILL ADD ON TO WHAT ERIK IS SAYING. IT'S A SET-ASIDE FUNDING, AND AS WE HAVE PROJECTS THAT COME UP THAT MAYBE DON'T FIT INTO OTHER, MAYBE DOESN'T MEET THE CRITERIA FOR FEDERAL FUNDS, WE BRING THAT RECOMMENDATION TO COUNCIL FOR 1/2, THE PROJECT MAY BE $500,000, IT MAY BE NEXT WEEK'S AGENDA -- OR MAYBE TOMORROW'S AGENDA IS $250,000 TO HELP BUILD KA SITAS IN THEIR BACKYARD. SO WE BRING RECOMMENDATIONS FOR THAT FUNDING, NOT NECESSARILY THE ENTIRE THING.

>> MAYOR JONES: I THINK THAT'S VERY HELPFUL. I THINK THE RECOMMENDATIONS ARE ALSO HELPFUL. MAYBE A DIFFERENT APPROACH ALSO IS, HEY, HERE'S THE FOUR THINGS YOU MIGHT CONSIDER.

I THINK SOME FOLKS HERE, BASED ON WHAT HAS BEEN EXPRESSED, HEY, CAN IT JUST DO THIS, WHICH MAY NOT BE ON YOUR LIST, RIGHT? THEY'RE VERY SPECIFIC ASKS, GIVEN THEIR -- GIVEN THE NEEDS IN THEIR DISTRICTS. OKAY. AGAIN, THANK YOU VERY MUCH, THE ENTIRE STAFF FOR ALL THE HARD WORK. APPRECIATE THE DUE DILIGENCE AND LOOK FORWARD TO THE FOLLOW-UPS.

THANK YOU. THE TIME IS NOW 4:54 ON WEDNESDAY, AUGUST 20TH, AND THIS MEETING IS ADJO

* This transcript was compiled from uncorrected Closed Captioning.