[00:00:57] >> MAYOR JONES: OKAY. THE TIME IS NOW TWO A 8:00 P.M. AND WE'LL CALL B SESSION TO ORDER. MADAM CLERK, COULD YOU PLEASE CALL THE ROLL. [ BRIEFING ONLY  ] QUORUM. >> MAYOR PRO TEM: WE HAVE TWO ITEMS ON THE AGENDA TODAY. ERIK, YOU WANT TO START US OFF. >> WALSH: THANK YOU, MAYOR PRO TEM. GOOD AFTERNOON, OUR FIRST IS ON THE CODE COMPLIANCE. AMIN WILL GIVE THIS PRESENTATION. THIS BEGAN AS A CCR SUBMITTED BY ADRIANA GARCIA IN 2023. THE WORK STARTS WITH COMMUNITY CONCERNS, ALSO PREVIOUS COMMITTEE CONVERSATIONS. SO AMIN WILL GIVE AN OVERVIEW OF THE PLAN. IT'S REFLECTIVE OF EXTENSIVE COLLABORATION AND ENGAGEMENT AND LOOKING FORWARD TO THE UPDATE FROM AMIN THIS AFTERNOON. THERE'S STILL A LITTLE BIT OF WORK TO DO BUT WE WANTED TO BRING THIS TO FULL COUNCIL TO SHARE THE UPDATE AND GET ADDITIONAL FEEDBACK. SO AMIN, GO AHEAD. >> TOHMAZ: THANK YOU. GOOD AFTERNOON, COUNCIL. MY NAME IS AMIN TOHMAZ, DIRECTOR OF DEVELOPMENT SERVICES AND I'M HERE TO BRIEF YOU ON THE CODE ENFORCEMENT STRATEGIC PLAN. CITY MANAGER WALSH ALREADY GAVE A LOT OF UPDATES, BUT VERY QUICKLY, IN 2023, WE RECEIVED COUNCIL CONSIDERATION REQUEST FROM BEFORE, AND AS MR. WALSH MENTIONED, THE REASON FOR IT IS THE RESULTS FROM THE BUDGET PRIORITY SURVEY IN 2023, 50% OF THE RESPONDENTS STATED THAT CODE ENFORCEMENT DID NOT MEET OR PARTIALLY MET THEIR NEEDS. SO THE CCR IS ASKING DEVELOPMENT SERVICES TO CREATE A STRATEGIC PLAN FOR CODE ENFORCEMENT WHILE WE'RE UTILIZING THE COMMUNITY TO OBTAIN FEEDBACK FROM THEM ON THEIR PRIORITIES. SO, AGAIN, THE MAIN PURPOSE HERE IS TO CONDUCT A COMPREHENSIVE EVALUATION FOR THE EXISTING STANDARD PROCEDURES WE HAVE AND TO FIND AND IDENTIFY ANY STRENGTH, GAPS, OR OPPORTUNITIES TO IMPROVE. OBVIOUSLY WITH A MEANINGFUL COMMUNITY INPUT. DEFINITELY THE END RESULT WILL BE IMPROVING CUSTOMER SERVICE, INCREASING THE ENGAGEMENT BETWEEN CODE ENFORCEMENT AND THE COMMUNITY. THE ULTIMATE GOAL IS TO IMPROVE TRANSPARENCY, THAT'S THE KEY. AND IF WE DO THAT, WE WILL HAVE -- WE WILL REINFORCE THE TRUST AND THE CAPABILITIES WITH THE COMMUNITY. SOME OF THE MILESTONES IN 2024, WE PRESENTED TO GOVERNMENT COMMITTEE AND TO PLANNING COMMUNITY DEVELOPMENT COMMITTEE, AND THEN WE PAUSED A LITTLE BIT TO HAVE A ONE-TIME BUDGET IMPROVEMENT OF $50,000 TO HIRE A CONSULTANT. AND THEN WE STARTED AGAIN IN FEBRUARY 2025. WE DID RESEARCH AND WE DID HIRE A CONSULTANT, AND AFTER THAT, THE CONSULTANT TOOK IT FROM THERE WHERE SHE DID LISTENING SESSIONS WITH STAFF AND WITH THE COMMUNITY BETWEEN MAY ALL THE WAY TO JULY AND PROVIDED US WITH A FINAL REPORT IN SEPTEMBER. WE TOOK THAT REPORT, WE ANALYZED IT AND WE CAME UP WITH -- AUDIO] -- AND WE WENT TO BRIEF BUILDING STANDARDS BOARD AND THE PLANNING AND COMMUNITY DEVELOPMENT COMMITTEE IN OCTOBER THIS YEAR. BEFORE I DIG INTO THE PLAN, I'M REALLY PROUD OF CODE ENFORCEMENT. [00:05:02] THE CITY OF SAN ANTONIO CODE ENFORCEMENT IS ACCREDITED BY INTERNATIONAL ACCREDITATION SERVICES. WE ARE THE FIRST DEPARTMENT IN TEXAS AND THE FOURTH IN THE NATION THAT RECEIVED THIS HIGH AWARD OR ACCREDITATION. SO WHAT THAT MEANS IS WE HAVE POLICIES AND PROCEDURES IN PLACE, AND WE DO COMPLY WITH LOCAL, STATE AND FEDERAL LAWS ALL THE TIME, BUT I'M SURE WITH CREATING THIS PLAN, WE WILL ELEVATE OUR SERVICES -- SAN ANTONIO. SO I'M SURE WE'RE GOING TO GO FROM GOOD TO GREAT BY HAVING THIS PLAN. SO LET'S TALK ABOUT THE COMMUNITY OUTREACH. A CONSULTANT DID 12 IN-PERSON LISTENING SESSIONS WITH STAFF, HAD 61 PARTICIPANTS BETWEEN CODE OFFICERS, SUPERVISORS AND MANAGERS. GOT THEIR FEEDBACK, AND SHE ALSO DID 11 IN-PERSON LISTENING SESSIONS WITH THE COMMUNITY, ONE IN EACH DISTRICT. THE REASON WHY WE HAVE 11, WE STARTED WITH DISTRICT THREE AND WE HAD SOME TECHNICAL DIFFICULTIES, SO WE COMMITTED THAT WE'RE GOING TO COME BACK TO MAKE SURE WE CAPTURE ALL THE INFORMATION AND FEEDBACK FROM THE COMMUNITY. THAT'S WHY WE HAD 11. 266 PARTICIPANTS ATTENDED, AND I WANT TO THANK ALL THE STAFF FROM COUNCIL OFFICES WHO ATTENDED THOSE MEETINGS AND ESPECIALLY THE COUNCILMEMBER DISTRICT FOUR AND 5, THEY ACTUALLY ATTENDED THE FULL MEETING AND THEY PARTICIPATED IN IT. SO I APPRECIATE THAT. IN THOSE MEETINGS, THE CONSULTANT BASICALLY IDENTIFIED SOME COMMON CONCERNS AND THEN OPENED UP THE FLOOR FOR QUESTIONS AND ANSWERS AND DISCUSSION, AND THEN TOWARDS THE END, ASKED THE COMMUNITY TO VOTE ON THE PRIORITIES AND THE FOCUS AREAS THEY WANT IN THIS PLAN. AND THAT'S HOW WE ENDED UP WITH THESE FIVE FOCUSED AREAS THAT I'M GOING TO TALK ABOUT EACH ONE IN A SECOND. WHEN WE ARE LOOKING AT THESE, THEY ARE ALL KIND OF CONNECTED TOGETHER, ESPECIALLY THE TOP TWO COMMUNICATIONS AND EDUCATION AND MATERIALS, THESE TWO ARE GOING TO BE ACTUALLY USED FOR ALL THE OTHER ITEMS AS WELL. SO WE CAME UP WITH SHORT, MID AND LONG-TERM GOALS AND OBJECTIVES FOR EACH ONE, AND THAT'S WHERE I'M GOING TO DISCUSS THIS WITH YOU AND BRIEF YOU ON IT. SO STARTING WITH THE SHORT-TERM GOALS AND OBJECTIVES, THE PLAN IS TO COMPLETE THOSE BETWEEN ONE TO SIX MONTH, SO IN REGARDS TO COMMUNICATION SYSTEMS, AGAIN, WE -- THE GOAL IS TO STRENGTHEN COMMUNICATION SYSTEMS TO ENSURE CLEAR AND CONSISTENT INFORMATION IS SHARED BETWEEN ALL THE STAFF WE HAVE. SO WE ARE PROVIDING A CONSISTENT SERVICE TO THE COMMUNITY. ONE OF THE MAIN THINGS WE ARE ACTUALLY WORKING ON RIGHT NOW IS WE ARE CENTRALIZING ALL THE DATA WE HAVE FOR CODE ENFORCEMENT IN ONE LOCATION. WE ARE USING SHARE POINT. THAT WAY ALL THE CODE OFFICERS AND SUPERVISORS AND MANAGERS, THEY HAVE ONE LOCATION TO GET ALL THE INFORMATION FROM. ALSO WE WANT TO PROVIDE ALL THE MESSAGES THAT WE SEND TO THE PUBLIC TO OUR STAFF, BECAUSE SOMETIMES WE SEND MESSAGES TO THE COMMUNITY, BUT WHICH DON'T SEND IT TO STAFF, SO THEY'RE NOT AWARE OF WHAT'S BEING PUSHED OUT. DEFINITELY WE WANT TO DEVELOP STRONGER PARTNERSHIP WITH THE COMMUNITY AND THE STAFF, AND THE WAY TO DO THAT IS WE WANT TO HOLD QUARTERLY MEETINGS WITH STAKEHOLDERS, WE ARE DEVELOPING SOME MATERIALS FOR NEIGHBORHOOD ASSOCIATION AND COMMUNITY ORGANIZATIONS, ALSO CREATING SOME REPORTS THAT PROVIDES THE COUNCIL OFFICE WITH BRIEFING TO SHOW THEM ALL THE ACTIVITIES WE ARE DOING IN THEIR DISTRICT IN CERTAIN TIME FRAME OR MONTHLY BASIS OR EVEN ANNUAL BASIS. WE HEARD THE COMMUNITY LOUD AND CLEAR WHEN THEY TALKED ABOUT DELIVERING THE INFORMATION. AGAIN, THEY WANTED TRANSPARENCY. ONE OF THE BIG ITEMS WE HEARD OVER AND OVER IS THEY WANT TO KNOW CASE UPDATES ALL THE TIME AND THEY WANT ACCURATE INFORMATION. SO ONE OF THE THINGS WE'RE GOING TO WORK ON IS ENHANCING OUR SYSTEM OF RECORD, BUILD SA, TO HOPEFULLY SEND AUTOMATED INFORMATION TO THOSE RESIDENTS WITH THOSE UPDATES, AND IF WE DO THAT, WE'RE GOING TO TRAIN THE COMMUNITY ON HOW TO USE IT AND HOW TO UTILIZE THAT SERVICE. AND I KNOW A LOT OF COMMUNITY MEMBERS DON'T USE SOCIAL MEDIA, BUT ON THE OTHER HALF -- OTHER SIDE, THERE'S A LOT OF THEM WHO DO USE IT, SO WE REALLY WANT TO EXPLORE THAT MORE AND WE WANT TO AMPLIFY THAT. BECAUSE USING SOCIAL MEDIA WILL HELP US SEND OUR MESSAGE OUT TO MORE COMMUNITY MEMBERS. LASTLY, WE WANT TO EXPAND OUR TRAINING OF STAFF, NOT JUST THE TECHNICAL ASPECT, BUT REALLY HOW TO COMMUNICATE WITH THE RESIDENTS EFFECTIVELY AND IN A PROACTIVE WAY. THAT'S THE KEY, I THINK, FOR SUCCESS. MOVING ON TO EDUCATION AND MATERIALS, WE DEFINITELY WANT TO DEVELOP NEW MATERIALS AND WE SUBMIT IT TO THE COMMUNITY TO MEET THE COMMUNITY NEEDS. THE WAY TO DO THAT IS TO CREATE EASY-TO-READ PUBLICATION FOR ALL THE SERVICES THAT CODE ENFORCEMENT PROVIDES. ONE OF THE OTHER THINGS IS TO CONNECT WITH THE COMMUNITY IS TO INCREASE THE FACE-TO-FACE INTERACTION WITH THE RESIDENTS, AND THAT WILL LEAD TO IMPROVED QUALITY OF SERVICE. LASTLY FOR ACCESSIBLE RESOURCES, AGAIN, WE TALKED ABOUT IMPROVING [00:10:05] BUILD SA, BUT HERE I'M TALKING SPECIFICALLY ABOUT IMPROVING BUILDSA CUSTOMER PORTAL WHERE IT WILL BE EASY FOR THEM TO NAVIGATE AND SEE ALL THE CASES WE HAVE AND ALL THE UPDATES FOR THAT. IF AND WHEN WE DO THAT, WE'RE GOING TO CREATE SOME TUTORIALS TO THE PUBLIC KNOWS HOW TO USE IT AND OBTAIN INFORMATION AND NAVIGATE THE PORTAL. HARDSHIP REFERRAL PROGRAMS, WE DO HAVE A LOT OF PROGRAMS BETWEEN DEVELOPMENT SERVICES, NEIGHBORHOOD HOUSING SERVICES AND DHS AND OTHER ACTUALLY CITY DEPARTMENTS. THE ONE BIG THING THAT WE'RE NOTICING AND WE HEARD FROM THE COMMUNITY IS A LOT OF PEOPLE DON'T KNOW ABOUT THESE PROGRAMS. SO WE REALLY WANT TO PROMOTE ALL THE EXISTING PROGRAMS WE HAVE BY DOING A LOT OF EDUCATION AND OUTREACH TO THE COMMUNITY SO THEY ARE AWARE OF WHAT'S AVAILABLE AND THEY WILL UTILIZE IT IF THEY QUALIFY FOR IT. ALSO WE WANT TO EDUCATE AND INFORM THE PROPERTY OWNERS OF VACANT LOTS -- I'M SORRY, I JUMPED INTO VACANT LOTS QUICKLY. SO NOW GOING ON TO VACANT LOTS. TWO THINGS: ONE IS INCREASED ENFORCEMENT AND THE SECOND THING IS EXPEDITE ABATEMENT. WE DO HAVE RULES IN PLACE ALREADY, ALL WHAT WE'RE GOING TO DO IS ENFORCE THAT MORE AND MAKE SURE WE'RE FOLLOWING ALL OF THOSE RULES. IF A NOTICE IS ISSUED TO A VACANT LOT, THEN WE DON'T HAVE TO ISSUE ANOTHER ONE. IT'S CALLED ANNUAL NOTICE. WE CAN IMMEDIATELY SUMMARILY ABATE THOSE PROPERTIES. IF THE PROPERTY IS LOCATED WITHIN 1,000 FEET OF A SCHOOL OR A DAY CARE OR IF THE PROPERTY HAS GRASS THAT IS TALLER THAN 48 INCHES, WE CAN IMMEDIATELY ABATE THOSE. SO WE'RE GOING TO UTILIZE THAT. ONE OF THE THINGS IS WE NEED ADDITIONAL CONTRACTORS, SO WHAT WE DID IS WE INCREASED THE NUMBER OF VACANT LOT CONTRACTORS WE HAVE FROM FIVE TO NINE, AND WE INCREASED THE NUMBER OF DANGEROUS PREMISE CONTRACTORS FROM THREE TO FIVE. SO NOW WHEN WE HAVE ADDITIONAL CONTRACTORS AVAILABLE, WE CAN ABATE THOSE IN TIMELY MANNER AND WE WILL MAKE SURE THEY ARE PERFORMING ACCORDINGLY. LASTLY, THE VACANT LOT OWNERS, SOME OF THEM ARE NOT AWARE OF THE RULES, SO ONE OF THE TASKS THAT WE'RE GOING TO DO NOW AND PUSH REALLY HARD FOR IS INFORM THEM OF THEIR RESPONSIBILITIES AND WHAT ARE THE ABATEMENT REQUIREMENTS THAT THEY NEED TO TAKE CARE OF. IF THEY UNDERSTAND THAT, WE HOPE FOR MORE PROACTIVE COMPLIANCE. SO NOW MOVING ON TO MIDTERM GOALS, THE GOALS HERE WOULD BE COMPLETED BETWEEN SIX MONTH TO 12 MONTH. SO, AGAIN, IN REGARDS TO COMMUNICATION SYSTEMS, WE WANT TO REVIEW ALL THE NOTICES THAT WE HAVE AND WE WANT TO REWRITE THEM IN SIMPLE LANGUAGE THAT IS REALLY USER FRIENDLY. WE WANT TO TRY TO STAY AWAY FROM ANY CODE ENFORCEMENT TERMINOLOGY, BECAUSE SOMETIMES WHEN THEY READ THAT, THEY -- THEY DON'T UNDERSTAND IT, SO WE WANT TO MAKE SURE IT'S VERY SIMPLE AND EVERYBODY CAN UNDERSTAND THAT. IN REGARDS TO PROACTIVE AND REACTIVE, WE HEARD MIXED FEEDBACK FROM THE COMMUNITY. SOME OF THE COMMUNITY STATED THAT THEY VALUE THE PROACTIVE INSPECTIONS FOR PREVENTING ISSUES BEFORE THEY ESCALATE. BUT THEN OTHERS EXPRESSED CONCERNS THAT PROACTIVE CASES SOMETIMES DID NOT FEEL AS COMMUNITY FOCUSED. BUT, AGAIN, WHAT WE'RE GOING TO DO ON THIS ONE, MR. WALSH MENTIONED THAT WE STILL HAVE SOME WORK TO DO, SO THIS IS ONE OF THESE ITEMS WE'RE GOING TO WORK ON. WE'RE GOING TO REACH OUT TO OUR, YOU KNOW, PEER CITIES AROUND US AND TRY TO RESEARCH WHAT THEY DO, GET BEST PRACTICES AS SOON AS WE OBTAIN ALL THIS INFORMATION, WE WILL DEVELOP A PLAN TO BALANCE THE PROACTIVE AND REACTIVE ENFORCEMENT IN SAN ANTONIO. HARDSHIP REFERRALS IN REGARDS TO MIDTERM GOALS, WE TALKED A LITTLE BIT EARLIER ABOUT HARDSHIP IS WE'RE GOING TO PUSH SOME NOTIFICATION OUT SO PEOPLE KNOW WHAT PROGRAMS WE HAVE, BUT THIS ONE IS KIND OF THE NEXT LEVEL IS WE WANT TO INCORPORATE INFORMATION ABOUT HARDSHIP PROGRAMS INTO COMMUNITY EVENTS AND PRESENTATIONS. WE WANT TO GO OUT TO NEIGHBORHOOD MEETINGS, NEIGHBORHOOD ASSOCIATION MEETINGS, ANY COMMUNITY LEADERS, WE WANT TO PRESENT TO THEM AND ACTUALLY TAKE THAT INFORMATION AND TRY TO DISTRIBUTE IT IN THAT LEVEL, SO EVERYBODY'S AWARE OF IT. ALSO WE WANT TO CONTINUE TO EXPAND OUR STAFF TRAINING TO ENSURE THAT EMPLOYEES ARE CONFIDENT AND THEY ARE KNOWLEDGEABLE IN ALL THE PROGRAMS THAT WE HAVE AND THEY CAN HELP RESIDENTS TO APPLY FOR THOSE SERVICES. MOVING ON TO VACANT LOTS, THE DEPARTMENT WILL HOLD COMMUNITY MEETINGS LED BY CODE ENFORCEMENT OFFICERS TO EDUCATE AND SUPPORT PROPERTY OWNERS, PROMOTE PROACTIVE COMPLIANCE AND PROVIDE GUIDANCE AND RESOURCES TO PREVENT VIOLATIONS, WHICH WILL LEAD TO STRENGTHENING COMMUNITY CONNECTIONS. LASTLY IN REGARDS TO THE GOALS AND OBJECTIVES, [00:15:04] THIS IS THE LONG-TERM GOALS AND OBJECTIVES, WHICH WILL TAKE MORE THAN 12 MONTH. IN REGARDS TO COMMUNICATION SYSTEMS, WE WILL CREATE A PUBLIC-FACING REPORT. TO DO THAT, WE NEED TO FIND A DATABASE OR A SOURCE THAT WE CAN UTILIZE TO HAVE ALL THE INFORMATION AT THE CITIZENS' FINGERTIPS, SO WE CAN OBVIOUSLY WORK ON THAT AND DO A LOT OF RESEARCH TO FIND THAT OUT, THEN CREATE DASHBOARDS AND, OF COURSE, THAT PROVIDES ALL THE INFORMATION. AS I SAID AT THE BEGINNING, THE GOAL IS FOR TRANSPARENCY. THAT'S REALLY THE BIG ITEM HERE. SO WE'RE GOING TO WORK WITH 3-1-1 AND OUR SOFTWARE TO MAKE SURE THE INTEGRATION BETWEEN THOSE TWO SYSTEMS IS REALLY UP TO PAR AND ALL THE INFORMATION IS FLOWING, BOTH DIRECTIONS COMPLETELY. THAT'S ONE OF THE THINGS WE'RE GOING TO LOOK INTO. ALSO WE'RE GOING TO EXPLORE SOME MORE TECHNOLOGY AND SEE IF THERE IS A WAY TO SEND AUTOMATED TEXT MESSAGES AND/OR E-MAILS TO THE PUBLIC WITH CASE UPDATES. FINALLY IN REGARDS TO PROACTIVE AND REACTIVE CASES, AGAIN, THE DEPARTMENT WILL EVALUATE STAFF WORKLOAD AND ENFORCEMENT BOUNDARIES TO BALANCE THE REACTIVE AND PROACTIVE ENFORCEMENT WITHOUT COMPROMISING TIMELY RESPONSES AND QUALITY OF SERVICE. TALKING A LITTLE BIT ABOUT OUR WORKFORCE, OUR STAFF IS OUR MAIN ASSET FOR CODE ENFORCEMENT AND WE WILL CONTINUE TO EVALUATE OPPORTUNITIES TO STRENGTHEN CODE ENFORCEMENT. ONE OF THEM COULD BE BY POTENTIALLY INCREASING STAFFING. THE REASON FOR THAT, IF WE DO INCREASE STAFFING, THEN THE OFFICER WILL HAVE MORE TIME DEDICATED FOR THE INSPECTION, THEY WILL HAVE MORE TIME TO COMMUNICATE WITH THE RESIDENT AND EXPLAIN THE CODE AND EXPLAIN THE REQUIREMENTS. ALSO LONG-TERM, THAT WILL PROVIDE A PROACTIVE APPROACH FOR THE CITY AND HOPEFULLY WE HAVE LESS VIOLATIONS CITYWIDE IF WE CONTINUE TO DO SO. NOW I WANT TO SWITCH TO SOME OF THE TEARS. IN CODE ENFORCEMENT TODAY, WE HAVE FOUR TIERS. TIER 1 IS HEALTH AND SAFETY, AND THE RESPONSE TIME IS IN TWO DAYS. TIER 2 IS PROPERTY USE AND BUILDING MAINTENANCE, THE RESPONSE TIME IS ONE TO THREE DAYS. THERE IS A LOT OF CONFUSION WITH THE RESIDENTS AND RIGHTLY SO BECAUSE SPOM OF THE TIER 1S, THEY ARE REQUIRED TO BE COMPLETED IN 45 DAYS, BUT THEN OTHERS ARE NOT. AND THE SAME THING WITH TIER 2, SOME OF THEM ARE REQUIRED TO BE COMPLETED WITHIN 45 DAYS AND SOME ARE NOT. SO WHAT WE DID IS WE REVIEWED EVERY CASE WE HAVE, EVERY TYPE OF VIOLATION AND WE ARE PROPOSING TO MOVE INTO ONLY TWO TIERS S ALL THE HEALTH AND SAFETY WILL BE IN TIER 1, THE RESPONSE TIME WILL BE IN ONE TO TWO DAYS, AND ALL OF THEM ARE REQUIRED TO BE COMPLETED IN 45 DAYS. AND THEN WE MOVED SOME OF THE MINOR -- OR ALL THE MINOR ISSUES INTO TIER 2 AND NOW WE ARE CHANGING THE RESPONSE TIME -- OR PROPOSING TO CHANGE THE RESPONSE TIME DOWN TO TWO DAYS AS WELL. SO ANY TIME WE GET A CALL, REGARDLESS IF IT'S TIER 1 OR 2, WE WILL RESPOND IN MAX TWO DAYS, AND, AGAIN, ONLY TIER 1 HAVE 45-DAY COMPLIANCE. TIER 2S, IT GOES UP TO 18 MONTHS, I KNOW THAT'S A LONG TIME, BUT IN REALITY, IT'S DUE TO THE DUE PROCESSES THAT WE HAVE TO FOLLOW. I'LL JUST GIVE YOU THE LONGEST ONE. SO IF WE HAVE A DILAPIDATED STRUCTURE, WE HAVE TO SEND NOTICES, WE HAVE TO SCHEDULE MEETINGS WITH THE OWNER AND GO THROUGH THE PROCESS. THAT TAKES TIME. ALSO IF THE OWNER IS QUALIFIED AS A HARDSHIP DEFER RAL, THEN WE WILL GIVE THEM NINE MONTH. WE PAUSE THE PROCESS FOR NINTH TO ALLOW THEM TO COMPLY. THEN AFTER THAT, IF IT'S NOT COMPLETED, THEN WE NEED TO INITIATE NEW NOTICES, ADDITIONAL MEETINGS, THEN WE GO TO THE BUILDING STANDARD BOARD FOR FINAL DECISION. THAT TIME FRAME IS ABOUT 18 MONTHS. SO THAT'S WHY WE SAID THESE CASES CAN GO UP TO 18 MONTHS. BUT HOPEFULLY THAT WILL MINIMIZE THE CONFUSION, THE COMMUNITY, AND EVERYBODY KNOWS WHAT'S SPECTED OUT OF CODE ENFORCEMENT. SO NEXT STEP IS DECEMBER 5TH AND DECEMBER 11TH, WE WILL DO FOUR COMMUNITY MEETINGS JUST TO BRIEF THEM ON WHAT WE HAVE TODAY. TWO IN PERSON AND TWO VIRTUALLY. WE WANTED TO HAVE ALL THESE OPTIONS OUT THERE TO HAVE AS MANY COMMUNITY MEMBERS ATTEND, IF POSSIBLE. AND WITH A GOAL TO -- CONSIDERATION AND APPROVAL. IN CLOSING, THIS STRATEGIC PLAN IS REALLY ABOUT PARTNERSHIP WITH THE COMMUNITY, TRANSPARENCY AND CONTINUOUS IMPROVEMENT. WITH THAT, THANK YOU FOR YOUR TIME. AND U I'M AVAILABLE FOR ANY QUESTIONS YOU MAY HAVE. ONE LAST THING, EVERYBODY SHOULD HAVE ONE OF THESE PACKETS IN FRONT OF YOU, SO THIS IS JUST THE START. I KNOW THE STRATEGIC PLAN IS NOT APPROVED YET, BUT WE DIDN'T WANT TO WAIT. SO WE STARTED CREATING SOME FLYERS, IF YOU OPEN IT ON THE RIGHT-HAND SIDE, YOU'RE GOING TO SEE A LOT OF NEW FLYERS THAT WE CREATED. [00:20:01] AGAIN, EASY TO READ, EASY LANGUAGE, EACH ONE A SPECIFIC TOPIC. SO, AGAIN, WE DID THIS -- WE ACTUALLY DISTRIBUTE SOME OF THESE TO THE COMMUNITY, THEY LOVE IT. SO I THINK WE'RE ON THE RIGHT TRACK. THIS IS NOT EVERYTHING. THIS IS THE BEGINNING OF WHAT WE WANT DO. ON THE LEFT SIDE, YOU HAVE THE BRIEFING, ONE PAGE, BUT THEN YOU HAVE THIS DOCUMENT. IT'S KIND OF A SHORT VERSION OF THE STRATEGIC PLAN WITH THE GOALS THAT I JUST TALKED ABOUT. WHEN EVERYTHING IS APPROVED HOPEFULLY, WE WILL CREATE A COMPLETE STRATEGIC PLAN DOCUMENT. AGAIN, I'M AVAILABLE FOR ANY QUESTIONS. THANK YOU. >> MAYOR PRO TEM: I STARTED DIVING INTO THE MATERIALS. WE'LL START OFF WITH COUNCIL DISCUSSION. COUNCILMEMBER WHYTE? >> WHYTE: THANK YOU, MAYOR PRO TEM. AAMIN, THANK YOU SO MUCH FOR THE PRESENTATION. I THINK WE'VE GOT TO THANK FORMER COUNCILWOMAN ADRIANA FOR THIS CCR, BECAUSE I THINK THAT CODE ENFORCEMENT IS AN AREA WHERE ALL OF US GET -- GET A BUNCH OF CALLS EVERY WEEK, AND SO I'M HAPPY THAT WE'RE DOING WHAT WE CAN TO IMPROVE OUR CODE ENFORCEMENT PROGRAM. I DO WANT TO SAY, THOUGH, AT THE OUTSET, THAT WE HAVE TO MAKE SURE THAT PROACTIVE ENFORCEMENT NEVER BECOMES INTRUSIVE ENFORCEMENT. WE'VE ALWAYS GOT TO REMEMBER THAT, YOU KNOW, PEOPLE'S HOMES ARE IMPORTANT TO THEM AND FOR THE MOST PART, PEOPLE CAN DO WHAT THEY WANT WITH THEIR PROPERTY. I'M A STRONG ADVOCATE FOR PROPERTY RIGHTS, AND SO I DO WANT TO MAKE SURE THAT PEOPLE'S RIGHTS ARE AT ALL TIMES PROTECTED. WITH THAT SAID, WE CAN'T ALLOW SOME OF THESE CODE VIOLATIONS TO GO UNCHECKED BECAUSE THEY NEGATIVELY AFFECT PEOPLE IN THEIR NEIGHBORHOOD. AND SO I'M HAPPY WE'RE LOOKING TO GET BETTER HERE. MY FIRST QUESTION IS SLIDE 14, DO WE HAVE DATA THAT SHOWS STAFF INEFFICIENCIES, CASELOAD PER OFFICER, AND HOW POTENTIALLY ADDING STAFF WOULD IMPROVE OUTCOMES? >> >> TOHMAZ: IN THE MEANTIME, WE HAVEN'T DONE ONE OF THESE STUDIES FOR CODE ENFORCEMENT SINCE I THINK 2012 IS THE LAST TIME, SO NOW WE HAVE ADDITIONAL AREAS IN THE CITY THAT GET ANNEXED INTO THE CITY AS WELL, SO WE HAVE ADDITIONAL AREAS, WE HAVE ADDITIONAL POPULATION, BUT AT THE SAME TIME, WE ARE LOOKING AT SIMILAR APPROACH TO WHAT PD'S DOING, IS WHEN THEY'RE GOING FROM 40% TO 60%, I THINK THE SAME THING HERE. OUR CODE OFFICERS ARE, IN GENERAL, RUSHING TO, YOU KNOW -- WHEN THEY SEE VIOLATION, THEY WANT TO ADDRESS IT AND KEEP GOING. WHAT WE WANT HERE IS WE WANT THAT INTERACTION FACE-TO-FACE WITH THE COMMUNITY AND TO EXPLAIN THE PROCESS, EXPLAIN WHAT THE VIOLATION IS. I THINK MORE EDUCATION WILL HELP WITH MORE PROACTIVE COMPLIANCE DOWN THE ROAD. SO WE DON'T HAVE EXACT DATA YET, THAT'S WHY WE SAID POTENTIALLY INCREASE STAFF, WE DON'T KNOW YET. WE ARE WORKING ON THAT. >> WHYTE: OKAY. BECAUSE YOU MENTIONED PD. AND TO MOVE TO THE 60/40 RATIO, THOUGH, ONE OF THE THINGS THAT WAS DISCUSSED WAS, OF COURSE, ADDING OFFICERS TO THE STREETS. AND SO AS YOU STAND HERE TODAY, DO YOU KNOW WHETHER WE NEED TO ADD ADDITIONAL CODE ENFORCEMENT FOLKS? >> TOHMAZ: ON THE SURFACE, AS I SAID, WE DID LIKE REALLY SMALL STUDY. SO BASED ON JUST THE ADDITIONAL SQUARE FOOTAGE THAT WE GAINED IN THE LAST 13 YEARS FROM 2012, I WOULD SAY WE MIGHT NEED ABOUT 10 TO 15% ADDITIONAL STAFF, JUST TO ADDRESS THAT, BUT AS I SAID, WE DIDN'T WANT TO PROVIDE THAT INFORMATION YET UNTIL WE DO FULL ANALYSIS. >> WHYTE: DO WE HAVE ABOUT THE SAME AMOUNT OF CODE ENFORCEMENT PERSONNEL TODAY AS WE DID A DECADE AGO? >> TOHMAZ: WE HAVE I BELIEVE SEVEN ADDITIONAL CODE OFFICERS FROM COMPARE 2012 TO TODAY. FOUR OF THEM ARE FOR THE APARTMENT PROGRAM THAT WE CREATED, SO THAT'S REALLY SEPARATE. SO REALLY WE HAVE ABOUT MAYBE TWO TO THREE MORE OFFICERS. >> WHYTE: TWO TO THREE MORE ONLY IN THE LAST DECADE AND THE CITY HAS GROWN PRETTY SUBSTANTIALLY IN THE LAST DECADE. >> TOHMAZ: SO ABOUT 10%. >> WHYTE: THAT MAY SPEAK TO YOUR NEED FOR MORE OFFICERS. DO WE KNOW WHAT THE PROJECTED COST WOULD BE OF 10 TO 15% MORE IN PERSONNEL AND, YOU KNOW, THERE'S GOING TO BE ADDITIONAL EQUIPMENT, TECHNOLOGY AND EVERYTHING THAT GOES ALONG WITH THAT. THAT HASN'T BEEN DONE YET? >> TOHMAZ: NO, SIR. >> WHYTE: OKAY. DO YOU GUYS HAVE THE BASELINE PRODUCTIVITY NUMBERS, INSPECTION TIMES, CASE CLOSURE RATES, BACKLOG, IS THAT DATA AVAILABLE? >> TOHMAZ: YES, THAT DATA IS AVAILABLE. >> WHYTE: OKAY. THAT'S SOMETHING YOU COULD DISTRIBUTE TO US? >> TOHMAZ: YES. [00:25:01] >> WHYTE: PRETTY QUICKLY OVER THE NEXT WEEK OR SO, BECAUSE I WOULD LIKE TO SEE THAT. ENHANCEMENTS AND HOW IS THAT GOING TO REDUCE WORKLOAD? >> TOHMAZ: IT'S REALLY THE BUILDSA IS TO PROVIDE THE CITIZENS WITH THE CASE UPDATES. >> WHYTE: UH-HUH. >> TOHMAZ: AT THEIR FINGERTIPS. SO NOW WHAT'S HAPPENING IS -- >> WHYTE: IT'S MORE OF A COMMUNICATION TOOL. >> TOHMAZ: YES. >> WHYTE: SO IN TERMS OF WORKLOAD OR OFFSETTING, YOU KNOW, THE NUMBER OF CASES STAFF HAS, IT WON'T REALLY DO THAT? >> TOHMAZ: I MEAN, THE -- THE -- THE IDEA HERE IS IF WE ARE GETTING A LOT OF CALLS, TO GET UPDATES ON THE CASES, IF WE PROVIDE THEM THE DATA, THEN H HOPEFULLY WE GET LESS CALLS. THAT WILL SAVE A LITTLE BIT OF TIME SO WE CAN UTILIZE IT SOMEWHERE ELSE. >> WHYTE: I'M HAPPY THAT WE'RE FOCUSING ON THE COMMUNICATION, BECAUSE I KNOW YOU AND I HAVE ACTUALLY TALKED ABOUT IT. ONE OF THE BIGGEST FRUSTRATIONS WE GET IS WHEN CITIZENS SEE THAT A CASE HAS BEEN CLOSED, RIGHT, AND THE PROBLEM -- THE PROBLEM STILL EXISTS. AND SO FOLKS WANT TO KNOW, YOU KNOW, HOW THE CASE HAS BEEN RESOLVED. SO I'M HAPPY THAT WE'RE DOING THAT. THE LISTENING SESSIONS YOU MENTIONED ON SLIDE 6, WERE THERE CONCERNS FROM RESIDENTS OR OFFICERS THAT DID NOT MAKE IT INTO THIS NEW PLAN? >> TOHMAZ: SO WHAT WE DID IS WE -- WHEN WE RECEIVED THE FULL REPORT FROM THE CONSULTANT IN SEPTEMBER, WE LOOKED AT IT AND WE WENT THROUGH IT, EVEN THE CONSULTANT KIND OF GAVE US THE BREAKDOWN. THESE FIVE AREAS WERE THE TOP ONES. THERE IS A FEW ITEMS THAT THEY WERE MENTIONED, BUT THERE WAS NO REALLY DATA TO BACK IT UP OR A LOT OF ISSUES WITH IT. SO IF WE FIX THESE FIVE, I THINK WE ARE FIXING ABOUT 90 TO 95% OF WHAT WE HEARD FROM THE COMMUNITY. >> WHYTE: OKAY. LAST QUESTION IS ON THE LONG-TERM GOALS, WHAT DATA IS GOING TO BE INCLUDED IN THE PUBLIC DASHBOARDS AND I'M ASSUMING THAT WE'RE NOT GOING TO BE PUTTING NAMES AND ADDRESSES OF THE VIOLATORS OUT THERE. >> TOHMAZ: CORRECT. SO THAT'S ONE OF THE ISSUES. WE -- WE LOOKED INTO THIS A COUPLE OF YEARS AGO A LITTLE BIT, AND THERE'S SOME CONCERNS ABOUT WHAT INFORMATION YOU CAN PUT OUT THERE. THERE ARE SEVERAL COMPANIES NOW THAT THEY HAVE THAT SERVICE, AND THEY DO PROVIDE ONLY THE ADDRESS WITH THE VIOLATION, NO NAMES, NO DATE OF BIRTH, NOTHING LIKE THAT. SO WE ALREADY START LOOKING AT SOME OF THOSE COMPANIES AND THE PROGRAMS THEY HAVE, BUT HOPEFULLY, AGAIN, WE WOULD FIND SOMETHING THAT COMPLIES WITH, AGAIN, ALL THE RULES AND REGULATIONS. AND WE DON'T HAVE ANY INFORMATION -- PRIVATE INFORMATION LISTED IN THAT DATA. DATABASE. >> WHYTE: WELL, AGAIN, TO THE EXTENT THAT WE CAN TARGET THESE HEALTH AND SAFETY THREATS AND THESE ISSUES THAT ARE AFFECTING OUR N NEIGHBORS DAY-TO-DAY QUALITY OF LIFE, I'M ALL FOR THAT. I DO WANT TO MAKE SURE THAT WE DON'T HAVE HOMEOWNERS THAT ARE UNNECESSARILY SUBJECTED TO INVESTIGATIONS OR FINES OR THINGS LIKE THAT, BUT I THINK WE'RE ON THE RIGHT TRACK, AND I APPRECIATE THE PRESENTATION. THANKS. >> TOHMAZ: THANK YOU. >> MAYOR PRO TEM: THANK YOU, COUNCILMEMBER, COUNCILMEMBER MUNGIA? >> MUNGIA: THANK YOU, MAYOR PRO TEM. SO FIRST, JUST KUDOS ON THIS. I THINK IT'S -- YOU'VE DONE A REALLY GOOD JOB WITH THE STRATEGIC PLAN. AND THE CONSULTANT THAT YOU HAD WAS REALLY GREAT. I THINK SHE NAVIGATED THESE MEETINGS REALLY WELL AND HANDLED SOME OF OUR DIFFICULT RESIDENTS REALLY WELL IN TRYING TO GET DOWN TO THE ROOT ISSUE OF THE FEEDBACK, SO I APPRECIATE THAT. AND, YOU KNOW, I HELPED WRITE THIS CCR WHEN I WAS ON STAFF, AND I REMEMBER WHEN THAT SURVEY CAME OUT AND I REMEMBER -- I WORKED WITH CODE COMPLIANCE EVERY SINGLE DAY. I KNOW THE WORK THEY DO IN D4, THEY'RE OUT THERE EVERY SINGLE DAY. I WAS AT A NEIGHBORHOOD MEETING AND I SAW A PAMPHLET THAT THEY PASSED OUT THAT WAS LIKE 10 YEARS OLD. I KNEW THERE WAS SOMETHING LARGER THAT WE COULD DO WITH THE DEPARTMENT TO HELP, YOU KNOW, MAKE THE OUTCOMES BETTER FOR RESIDENTS. AND SO I THINK THIS IS A REALLY GOOD START TO IT. I THINK THE PROACTIVE WORK THAT CERTAINLY HAS TO BE BALANCED BASED ON CASELOAD. I THINK IF FOLKS ARE CALLING IN PROBLEMS TO THEIR COUNCIL OFFICE OR 3-1-1, THAT IS THE ABSOLUTE PRIORITY VERSUS A PROACTIVE CASE, BECAUSE WE WANT TO MAKE SURE RESIDENTS KNOW WHEN THEY'RE REPORTING THESE ISSUES, IT'S BEING RESPONDED TO. SO IF YOU HAVE A LARGE AMOUNT OF PROACTIVE CASES AND YOU'RE NOT GETTING TO THE ACTUAL CASES SUBMITTED, THAT'S WHERE WE HAVE A PROBLEM WHERE PEOPLE DECIDE NOT TO SUBMIT THEM. I THINK OBVIOUSLY IF YOU PASS BY A HOUSE AND YOU CAN'T MISS THAT, THAT'S ONE THING. BUT I DO THINK BEING PROACTIVE ON VACANT LOTS IS IMPORTANT, D4, D3, WE HAVE A LOT OF THOSE VACANT LOTS, THE GRASS JUST GROWS, ILLEGAL DUMPING. THERE'S A VACANT LOT WHERE SOMEBODY DUMPED CEMENT FOR SOME REASON, NOW THAT'S A PILE OF CEMENT, SO I THINK WE HAVE TO BE REALLY FOCUSED [00:30:04] ON THOSE VACANT LOTS FOR QUALITY OF HEALTH ISSUES AND THINGS THAT HAPPEN THERE. I ALSO APPRECIATE, WHICH IS PART OF THE CCR THAT YOU COMPLETED, WAS A STAFF SURVEY. AND I THOUGHT THAT WAS REALLY IMPORTANT AND I SPOKE TO STAFF AND I HEARD THAT THEY ACTUALLY -- YOU KNOW, WERE A LITTLE SKEPTIC, HAD A LITTLE SCEPCISM ABOUT IT, BUT THEY ACTUALLY WALKED AWAY FEELING PRODUCTIVE WITH THAT. I THINK THAT'S REALLY IMPORTANT BECAUSE THESE ARE FOLKS OUT THERE EVERY SINGLE DAY WITHOUT PROTECTION IN SOME CASES, RIGHT? THEY'RE IN THE WEATHER, THEY'RE DEALING WITH SOME REALLY AGGRESSIVE RESIDENTS, AND IT'S EASY TO NOT FEEL VALUED IN THAT POSITION. AND SO I WANT TO MAKE SURE THAT THEY DID, AND THAT'S -- THEIR INPUT WAS REALLY GOOD. SO WHAT WERE SOME OF THE KEY POINTS YOU HEARD FROM THE STAFF SURVEY? >> TOHMAZ: STAFF TALKED ABOUT -- THEY AGREED ON THE COMMUNICATION WITH CITIZENS IS A KEY AND THEY BELIEVE THEY DON'T HAVE ENOUGH TIME TO DO SOME OF THAT. THAT'S, AGAIN, ONE OF THE PART THAT WE'RE TALKING ABOUT POTENTIALLY WE MIGHT NEED MORE STAFF TO ALLOW THEM ADDITIONAL TIME TO COMMUNE KAILT WITH THE COMMUNITY AND CITIZENS, BUT ONE OF THE OTHER ONES YOU HIT ON IS THE PROACTIVE VERSUS REACTIVE. THEY TALKED ABOUT THAT AS WELL. SPECIFICALLY IF I HAD MY WORKLOAD LIST TODAY AND I HAVE A LOT REACTIVE CODES, THEN I NEED TO COMPLETE AND I WON'T BE ABLE TO DO ANY PROACTIVE. AGAIN, WHAT'S HAPPENING THEY DEAL WITH ONE LOCATION, AND IF THE LOCATION NEXT DOOR HAS VIOLATION, IF THEY JUST SKIP IT, WE WILL HEAR ABOUT IT, SAY HOW COME YOU ADDRESSED THIS, NOT MY NEIGHBOR? SO AS YOU SAID, WE NEED TO FIND THAT BALANCE. SO THOSE ARE THE TWO BIG ONES THAT STAFF TALKED ABOUT. >> MUNGIA: THAT'S GOOD. AND I GUESS PAY DIDN'T COME UP, COMPENSATION DIDN'T COME UP? >> TOHMAZ: I'M SORRY? IT DID. >> MUNGIA: GOOD TO KNOW FOR OUR BUDGET DISCUSSIONS. I THINK WE ALSO HAVE TO DO A BETTER JOB OF WORKING WITH 3-1-1, SO I KNOW YOU PUT THE BUILDSA ON THERE, BUT I MEAN, IF THESE FOLKS ARE PUTTING INTO 3-1-1 AND WITH THEIR E-MAIL, THEY SHOULD PROBABLY GET THAT STEP-BY-STEP E-MAIL BACK TO THEM FROM THE DEPARTMENT LETTING THEM KNOW WHAT THE TIMELINE LOOKS LIKE, RIGHT? SO WHEN YOU SUBMIT IT, GET AN E-MAIL FROM 3-1-1 STATING THAT IT GOING TO BE 10 TO 15 DAYS BY THIS CALL, YOU KNOW, AN E-MAIL COMING BACK SAYING, OFFICER MADE INSPECTION, THIS IS THE 10 DAYS AFTER THAT, WHATEVER IT MAY BE. I THINK THAT COMMUNICATION LINE IS HELPFUL. GOING THROUGH 3-1-1 AND GETTING THOSE THINGS BETTER. AND AS I MENTIONED BEFORE, IF YOU PUT IN A CASE ON THE APP, YOU GET AN E-MAIL ONLY WHEN IT'S CLOSED, AND THEN YOU HAVE TO GO BACK TO THE APP, OPEN UP THE CASE AND FIND OUT WHAT THE RESOLUTION WAS. IT WON'T JUST STATE THAT IN THE E-MAIL. AND SO I THINK WE'VE GOT TO BE PUTTING MORE THINGS ON THE E-MAIL SIDE OF IT SO NOT EVERYBODY HAS TO CHECK THEIR APP ALL THE TIME. AND I THINK ONE THING THAT IS MISSED HERE THAT WE -- IT'S MORE FOR VACANT LOTS I GUESS AND PEOPLE NOT COMPLYING IS THE -- AUDIO] -- SOMETIMES THAT'S A REASON FOR DELAY OR BECAUSE THE CONTRACTORS GET TIED UP AND, YOU KNOW, IT'S HAPPENED TO ME SEVERAL TIMES, RIGHT, WHERE THEY SAID, OH, WE'RE TIED UP WITH THESE LOTS OVER HERE. WE WERE SCHEDULED TO WORK ON THIS LOT TODAY BUT IT'S GOING TO BE NEXT MONTH AND THEN Y'ALL HAVE TO MAKE AN EXECUTIVE DECISION ABOUT WHAT TO DO WITH THAT, SO I THINK THAT NEEDS A LITTLE BIT OF WORK. AND IF IT, YOU KNOW, MEANS UNFORTUNATELY PAYING MORE TO DO LOTS, I THINK WE NEED TO LOOK AT THAT. AND I THINK ANOTHER KEY PIECE THAT'S ALWAYS MISSED BY RESIDENTS THAT WE DON'T EXPLAIN VERY WELL IS THE JUDICIAL SIDE OF THIS CASE. SO WE'VE GOT PLENTY OF CASES IN D4 TO LOOK AT, RIGHT, WHERE WE'RE GOING THROUGH LEGAL ISSUES AND SOMETIMES THAT TAKES MONTHS OUTSIDE OF THE CODE PROCESS AND RESIDENTS HAVE NO IDEA ABOUT THAT, AND SOME OF US DON'T EVEN KNOW THE PROCESS TO THAT. SO I THINK WHEN IT BECOMES LEGAL ISSUES, WE'VE GOT TO COMMUNICATE THAT ALSO. NOW IT'S IN MUNICIPAL COURT, THIS IS THE STEP, IT COULD TAKE MONTHS AT THAT POINT. I THINK THAT ALSO HAS TO BE EXPLAINED WELL. THESE ARE GREAT GRAPHIC IN THE FLYERS, WE ALSO NEED A BETTER GRAPHIC OF THE ACTUAL CODE PROCESS, STEP-BY-STEP AND A REALLY EASY WAY TO NAVIGATE. I THINK THAT'S REALLY IMPORTANT TO PEOPLE CAN KIND OF FOLLOW ALONG IF THIS HAPPENS, THAT. AUSTIN HAS A YOUTUBE VIDEO, AN INTRODUCTION TO CODE COMPLIANCE, I THINK THAT WOULD BE HELPFUL TO DO ALSO, JUST TO KIND OF PUT A FACE OUT THERE AND EDUCATE FOLKS ON THAT. >> TOHMAZ: PERFECT. WE -- I DIDN'T MENTION IT TODAY, BUT, YES, WE DID TALK ABOUT TUTORIALS AND VIDEOS AND THINGS LIKE THAT TO HELP WITH EVERY SINGLE TYPE OF CASE, WITH THE PROCESS STEP-BY-STEP, DEFINITELY. THAT'S PART OF THE WHOLE PLAN. >> MUNGIA: THAT'S GREAT. AND THE 11 PUBLIC MEETINGS YOU HAD, WHICH WAS THE HIGHEST ATTENDED? >> TOHMAZ: I SHOULDN'T SAY THAT. DO WE KNOW? [00:35:02] >> I'M PRETTY SURE HE KNOWS. THAT'S WHY HE'S ASKING. >> TOHMAZ: SHOULD I SAY IT? D10. >> MUNGIA: IT WAS NOT D10. IT WAS D4. >> TOHMAZ: OKAY. IT WAS D4 UNTIL WE DID D10. >> MUNGIA: WE'LL DO AN OPEN RECORDS REQUEST. BUT I WAS AT MY MEETING ACTUALLY, SO... I'M JUST TEASING. THANK YOU AMIN, I APPRECIATE ALL THE WORK YOU'RE DOING. THANK YOU, MAYOR PRO TEM. >> MAYOR PRO TEM. ACTUALLY COUNCILMAN MUNGIA SAID A LOT OF THE THINGS I WANTED TO MENTION. REALLY, I DO WANT TO STRESS THAT RESIDENTS DON'T KNOW WHAT'S HAPPENING WITH THE CASES, AND SO, YOU KNOW, THERE COULD BE A LEGAL PROCESS OR WHATEVER, BUT NO ONE KNOWS WHAT'S GETTING DONE. AND OFTENTIMES, LIKE YOU MENTIONED, EVEN OUR COUNCIL OFFICES ARE IN THE DARK, AND SO WE'RE SPENDING TIME AND BANDWIDTH TRYING TO DIG IN TO ANSWER TO THESE RESIDENTS WHO ARE ALSO LEFT IN THE DARK, SO I THINK THERE'S A COUPLE OF FRONTS, NOT ONLY, YOU KNOW, BETTER COMMUNICATION TO THE RESIDENTS, BUT JUST AN OVERALL PROCESS, JUST A GENERAL HERE'S WHAT HAPPENS WHEN A CODE COMPLIANCE IS, YOU KNOW, AN ISSUE -- A TICKET IS OPENED, BECAUSE ALL OF US ARE LEFT SCRAMBLING WHEN WE DON'T HAVE THAT COMMUNICATION. AND I THINK FOR SOMETHING AS -- AS IMPORTANT AS, YOU KNOW, THEY'RE SEEING A HOUSE IN THEIR NEIGHBORHOOD THAT'S BRINGING THE NEIGHBORHOOD DOWN OR TOXIC OR, YOU KNOW, BRINGING ALL THOSE THINGS, AND SO THAT'S AN IMPORTANT ISSUE TO A LOT OF RESIDENTS. AND SO WHEN THEY FEEL LEFT IN THE DARK, THEN, YEAH, THEY'RE GOING TO JUMP AND SCREAM, AND RIGHTLY SO. SO I JUST WANTED TO ECHO HIS THOUGHT ON REALLY INCREASED COMMUNICATION, AGAIN, NOT ONLY ABOUT THE PROCESS, BUT WHERE THE SPECIFIC INSTANCES ARE. VACANT LOTS, THAT'S A BIG ONE, TOO. I THINK SCHOOLS AND DAY CARES ARE IMPORTANT, BUT WE ALSO NEED TO PRIORITIZE THE ACTIVATION OF VACANT LOTS -- OR JUST THE CLEANUP OF VACANT LOTS IN RESIDENTIAL NEIGHBORHOODS. I KNOW COUNCILWOMAN CASTILLO'S DONE A LOT OF GOOD WORK ON VACANT LOTS, SO I FEEL THAT WE NEED A PARTNER -- PARTNER ON THIS EFFORT, BECAUSE, YOU KNOW, WE -- A LOT OF THINGS CAN HAPPEN IN THESE VACANT LOTS IN RESIDENTIAL NEIGHBORHOODS. YOU KNOW, THEY CAN CAUSE A LOT OF UNWANTED ACTIVITY IN THOSE NEIGHBORHOODS AND THEY BECOME, AGAIN, NUISANCES IN THOSE NEIGHBORHOODS. AND SO I'M GLAD WE'RE PRIORITIZING VACANT LOTS NEAR SCHOOLS AND DAY CARES BUT I WOULD SAY VACANT LOTS IN RESIDENTIAL NEIGHBORHOODS ARE EQUALLY AS IMPORTANT. >> TOHMAZ: OKAY. >> GAVITO: LET'S SEE. ONE OF THE SUGGESTIONS THAT WE'RE THINKING IS THAT IF -- IF YOU ALL CAN MAKE IT A POINT IN THESE AWARENESS SESSIONS TO EDUCATE OWNERS OF VACANT LOTS ON HOW THEY CAN TEMPORARILY ACTIVATE THE SPACE UNTIL THEY HAVE A PLAN TO DEVELOP, SO WHETHER IT'S A COMMUNITY GARDEN, A POCKET PARK, A MINI SKATE PARK, WHATEVER, IF THE DEVELOPMENT OF THAT LOT IS GOING TOIC TA A WHILE, IT DOESN'T ALSO HAVE TO SIT EMPTY. SO IF Y'ALL ARE PROVIDING THEM WITH SUGGESTIONS ON WHAT TO DO, THAT MIGHT BE HELPFUL. AND ALSO, TOO, ON THE TIMELINE SLIDE, SOMETHING WHERE IT SAID 18 MONTHS. SORRY, I THINK IT'S SLIDE 15, THAT IS A LONG TIME. I KNOW A LOT OF THAT IS TIED UP BECAUSE OF A LEGAL PROCESS, BUT IS THERE ANY WAY THAT WE CAN LOOK AT SHORTENING UP THOSE TIMELINES? SHORTENING THOSE TIMELINES? >> TOHMAZ: I MEAN, AGAIN, IT'S BASED ON THE DUE PROCESS. SO WHEN I SAID 18 MONTHS, WE JUST WENT TO THE EXTREME. >> GAVITO: SURE, YEAH, YEAH. >> TOHMAZ: DILAPIDATED STRUCTURES TAKE, I WOULD SAY, THE SHORTEST WOULD BE ABOUT SIX MONTHS TO GO THROUGH THE PROCESS, BUT, AGAIN, IF YOU ADD THAT HARDSHIP DEFERRAL, THAT'S ANOTHER NINE MONTH THAT FITS IN. SO MOST OF THESE DUE PROCESSES ARE STATE LAW THAT WE HAVE TO COMPLY WITH. >> GAVITO: UH-HUH. WELL, AND -- >> SPECIFICALLY ABOUT VACANT LOTS OR VACANT STRUCTURES, WE HAVE A CCR GOING TO GOVERNANCE NEXT WEEK, AND THAT WOULD BE PART OF THAT ANALYSIS, SO WE CAN LOOK INTO IT, BUT MOST OF WHAT WE DO IS STATE LAW, BUT WE WILL LOOK AT EVERYTHING ELSE WE HAVE. >> SEGOVIA: COUNCILWOMAN, BECAUSE IT'S AN EXCEPTION RIGHT, THE ONE THAT EXTENDS IT TO 18 MOONTS, YOU COULD PUT SIX MONTHS AND. >> GAVITO: CAN GO UP TO [00:40:01] 18 MONTHS. >> SEGOVIA: YES, CORRECT. >> GAVITO: EVEN SIX MONTHS, AGAIN, WHEN RESIDENTS SEE NEIGHBORS OUT OF COMPLIANCE AND, YOU KNOW, WHERE THEY FEEL LIKE THEY'RE ALWAYS BEING HELD TO COMPLIANCE, IT JUST BECOMES SUCH A PROBLEM AND THEY'RE HOUNDING COUNCIL OFFICES EVERY DAY TO SAY, WHERE ARE WE AT? I'M NOT SEEING ANY ACTION? HOW COME THIS NEIGHBOR'S ALLOWED TO DO THIS AND THAT KIND OF STUFF. ESPECIALLY IF IT'S IN THE FRONT OF THE NEIGHBORHOOD, SO WE'RE JUST HAVING TO FIELD SO MANY CALLS AND CONCERNS BECAUSE IT'S A LONG TIME, YOU KNOW? AND SO WE WANTED TO LOOK AT WAYS, IF IT'S FEASIBLE, ON JUST CUTTING THAT TIMELINE WHEREVER WE CAN. AND SO IT WOULD BE HELPFUL TO KNOW WHAT IS LEGALLY BOUND AND WHAT -- YOU KNOW, WHAT IS NOT, OR WHAT JUST TAKES TIME FOR THE DEPARTMENT TO DO. >> WALSH: SO MORE OF A BREAKOUT VERSUS -- BETWEEN WHAT WE LOCALLY CONTROL AND WHAT WE -- IF THE COUNCIL CHOOSES TO, YOU KNOW, ATTEMPT TO GO THROUGH THE LEGISLATURE TO GET SOME CONSIDERATION ON REDUCED TIMELINES. SO KIND OF BREAKING IT OUT THAT WAY. >> GAVITO: YEAH. >> WALSH: IT'S ALMOST LIKE THE -- IT'S ALMOST LIKE THE SP SPAY/NEUTER ISSUE. >> GAVITO: RIGHT, RIGHT, RIGHT,. >> WALSH: HOW MUCH OF THAT DOES THE CITY KROOL, CONTROL, HOW MUCH IS DRIVEN BY STATE LAW. >> GAVITO: THAT WOULD BE HELPFUL. WE CAN KIND OF NIP THESE CASES IN THE BUD AS QUICKLY AS POSSIBLE, BECAUSE THEY DO BECOME BIG PROBLEMS FOR OUR RESIDENTS. THOSE ARE ALL MY COMMENTS, THANK YOU, MAYOR PRO TEM. >> MAYOR PRO TEM: THANK YOU, COUNCILMEMBER. COUNCILWOMAN CASTILLO? >> CASTILLO: THANK YOU, MAYOR PRO TEM. THANK YOU FOR ALL OF OUR TEAM, I KNOW MARCOS IS A REALLY GOOD EXAMPLE AND OUR CONSTITUENTS LOVE THE WAY HE PRESENTS INFORMATION AND ALSO WALKS CONSTITUENTS WHY THERE MAY BE A LAPSE IN ACTION, RIGHT? AND I LEARNED A LOT FROM HIM, GOING TO NEIGHBORHOOD ASSOCIATION MEETINGS AND HIM WALKING THROUGH JUST THE LEGAL PROCESS THAT CODE HAS TO FOLLOW AND THEN, OF COURSE, THE DUE PROCESS COMPONENT, AND I THINK THE HISTORIC STRUCTURE AT THE INTERSECTION OF SOUTH FLORES AND NOGALITOS IS AN EXAMPLE IN WHICH WE HAD A LOT OF CALLS, WHY ISN'T THIS BEING CLEANED UP, BUT THERE ARE GUIDELINES IN PLACE THAT WE HAVE TO ALLOW THEM, THE PROPERTY OWNER, THE OPPORTUNITY TO CLEAR BEFORE IT CAN GO IN AND BE ABATED. WITH THE PROCESS, JUST WANT TO COMMEND YOU ALL ON THE MILESTONES THAT ARE LISTED. THIS WAS A REALLY ROBUST COMMUNITY ENGAGEMENT PROCESS, AND I KNOW THERE'S STILL MORE IN THE QUEUE FOR THE MONTH OF DECEMBER BEFORE COUNCIL TAKES ACTION, AND I ALREADY MENTIONED THE FACILI THE FACILITATOR DID A GREAT JOB WITH NAVIGATING COMMUNITY CONCERNS AND DISCUSSION. ESPECIALLY HE HAD CONCERN ENSURING THEIR CONCERN WAS HEARD AND REFLECTED WITHIN THE REPORT OUT IN TERMS OF WHAT NEXT STEPS WOULD BE. AS MENTIONED, I THINK A LOT OF THIS WORK COMPLIMENTS THE COUNCIL CONSIDERATION REQUEST THAT WE SUBMITTED REGARDING VACANT LOTS AS HIGHLIGHTED BY MY COLLEAGUES WE KNOW THESE HSERVE AS A HOST OF ISSUES, ILLEGAL DUMPING AND SO MUCH MORE. I'M PLEASED TO SEE THAT THERE'S CONSENSUS FROM COUNCIL DISTRICTS IN TERMS OF NEEDING TO TAKE ACTION WITH THESE VACANT STRUCTURES. AS I MENTIONED DURING THE LAST PRESENTATION, DISTRICT FIVE, WE RECEIVED OVER 650 VACANT LOT ABATEMENT CASES, AND THAT'S VERY HIGH. AND, AGAIN, THAT'S JUST WHAT'S REPORTED TO OUR CONSTITUENT SERVICES OFFICE, NOT WHAT FOLKS ARE SEEING BUT NOT NECESSARILY REPORTING, BUT WE'LL LEARN ABOUT AT A NEIGHBORHOOD ASSOCIATION MEETING. AS FOLKS HAVE HIGHLIGHTED, WHAT I WOULD ALSO LIKE TO SEE IN TERMS OF MORE COLLABORATION WITH 3-1-1, AS COUNCILMEMBER MUNGIA MENTIONED, HOW RESIDENTS CAN RECEIVE WHY A CASE WAS CLOSED. AND I DON'T KNOW, I'M GOING TO MAKE MY PITCH, THAT EACH COUNCILMEMBER GETS ACCESS TO AS SELLA BECAUSE ON OUR END WE COULD SEE WHERE THINGS COULD BE CLOSED, HICCUPS AND COULD ALLEVIATE SOME OF THE CALLS CODE ENFORCERS GET. WE COULD ANSWER A LOT OF QUESTIONS OUR CONSTITUENTS MAY HAVE. ONE THING WAINTED TO HIGHLIGHT IN TERMS OF THE HANDOUTS Y'ALL PACKED OUT I REALLY APPRECIATE THE BACKYARD ACCESS AND VIOLATION OF FOURTH AMENDMENT, I WOULD SAY FOUR OUT OF FIVE NEIGHBORHOOD ASSOCIATION THAT I ATTEND, HOW COME SOMETHING'S, IF I DON'T LIKE THE COLOR OF POT YOU HAVE, DO YOU WANT ME TO GO IN AND TAKE IT? THERE'S A PROCESS. ONE, IT'S NOT ILLEGAL HAVING N UGH UGLY POT. LASTLY, I JUST WARRANTED TO HIGHLIGHT THIS PAMPHLET, WAS THIS THE RCNE TEAM, THIS IS AMAZING, I REALLY LIKE IN [00:45:01] TERMS OF WHAT RESOURCES TO CALL, IT TELLS YOU WHICH NUMBERS TO PRESS, SO YOU'RE NOT ON HOLD LISTENING TO ALL THE PROMPTS, IT TELLS YOU WHICH PROMPTS TO NAVIGATE TO MOVE THROUGH THE PROCESS TO GET TO THE RESOLUTION. SO GOOD JOB ON THAT. AND THEN, OF COURSE, JUST REALLY GRATEFUL FOR DSD AND OUR CODE OFFICERS OUT IN THE FIELD. THOSE ARE ALL MY COMMENTS. THANK YOU, CHAIR -- THANK YOU, MAYOR PRO TEM. >> >> SPEARS: THANK YOU. I WAS JUST WANTING TO ASK IF YOU -- ARE YOUR OFFICERS FOR CODE ENFORCEMENT OFFICERS, ARE THEY TRAINED TO IDENTIFY MAYBE VULNERABLE POPULATIONS THAT MAYBE NEED HELP IN MENTAL SERVICES OR SENIORS THAT ARE IN ISOLATION, ANYTHING LIKE THAT? >> TOHMAZ: WE DO SOFT TRAINING, THEY'RE NOT EXPERTS IN THAT, BUT IF THEY SEE ANY INDICATION, THEY DO REPORT IT TO THE SUPERVISOR AND WE DO NORMALLY ENGAGE EITHER METRO HEALTH OR PD IF NEEDED, OR SOMETIMES DHS AS WELL. >> SPEARS: OKAY. THAT'S GOOD TO HEAR. I WOULD BE AN ADVOCATE FOR MORE CODE ENFORCEMENT OFFICERS, I FEEL LIKE IN DISTRICT 9, WE DO HAVE A LOT LONGER RESPONSE TIMES BECAUSE OF THE GEOGRAPHIC OFFICER COVERAGE. ARE THERE ANY BOUNDARY REALIGNMENTS OR STAFFING ADJUSTMENTS WE COULD DO TO ADDRESS THESE DISPARITIES IN THE INTERIM? >> TOHMAZ: PART OF THE ANALYSIS WE ARE DOING IS REVIEWING THE GEOGRAPHIC AREA AND THE AMOUNT OF CALLS THEY GET FROM THAT AREA, BECAUSE IT MIGHT BE SOMETIMES VERY SMALL AREA, BUT YOU GET A LOT OF CALLS, SO WE'RE GOING TO TRY TO READJUST THOSE BOUNDARIES FOR THE CODE OFFICERS. >> SPEARS: I WOULD CONCUR WITH THAT. THAT'S WHAT WE GET A LOT OF CALLS ABOUT AND OUR DISTRICT'S VERY VOCAL. THAT BEING SAID, WE WOULD LOVE FOR YOU TO COME OUT TO A COMMUNITY MEETING SOON IN DISTRICT 9 IF Y'ALL ARE OPEN TO THAT. >> TOHMAZ: ABSOLUTELY. >> SPEARS: AND BRING YOUR NEW, GREAT MATERIALS THAT YOU MADE. I THINK THOSE ARE WONDERFUL. AND HAVING YOU ENGAGED WITH OUR HOAS, I THINK THE MORE WE CAN STRENGTHEN THIS COMMUNICATION WITH OUR COUNCIL OFFICES, AND AS YOU SEE TRENDS -- IN AUDIO] -- DIFFERENT DISTRICTS THAT WE NEED TO COMMUNICATE TO OUR CONSTITUENTS IN OUR NEWSLETTERS OR WHATEVER, IS THE BEST PATH FORWARD, WE WANT TO START DOING THAT WITH YOU. I THINK THAT COULD BE REALLY EFFECTIVE, AND I DO LOVE WHAT COUNCILMAN MUNGIA SAID ABOUT THE GRAPHIC OR THE VIDEO MAYBE FOR THE CODE COMPLIANCE PROCESS, THAT WOULD BE TREMENDOUSLY HELPFUL FOR MY DISTRICT. AND I ECHO WHAT MY COLLEAGUES SAID ABOUT THE 3-1-1 TIE-IN. AND, YEAH, I WOULD -- I WOULD THINK I WOULD LIKE TO SEE MORE -- IF YOU WOULD BE OPEN TO MORE TRAINING -- TO HELP THOSE VULNERABLE INDIVIDUALS IDENTIFYING WHEN THEY NEED SOMETHING. AND THEN WE CAN STEP IN AND HELP OR TAKE IT FROM THERE, HOWEVER THE TRAINING IS. BUT THANK YOU SO MUCH. >> MAYOR PRO TEM: THANK YOU. COUNCILMEMBER GALVAN? >> GALVAN: THANK YOU, MAYOR PRO TEM AND THANK YOU AMIN AND THE ENTIRE DEPARTMENT AND DOING ALL THIS INCREDIBLE WORK. I APPRECIATE ALL THE PIECES HERE WITHIN THE RECOMMENDATIONS. I THINK THEY LOOK REALLY GOOD. I THINK EVERYTHING'S BEEN SAID SO FAR HAS BEEN REALLY INFORMATIVE AND I ALIGN WITH A LOT OF IT, OF COURSE, WITH THE MAIN FOCUS BEING HOW CAN WE MAKE SURE BEING SOME OF THE STATUS OF THESE CASES, NOT TOO DETAILED BUT AS DETAILED AS POSSIBLE. A BARRIER IF THERE'S UNDERSTANDING WHY IT GOT CLOSED, IF THERE'S A COURT CASE, IT'S IN COURT AT THE MOMENT, THAT UNDERSTANDING WILL BE HELPFUL FOR OUR RESIDENTS TO JUST BE ABLE TO BE A LITTLE BIT MORE PROACTIVE ON IT, BE ABLE TO SEE IT, BE ABLE TO UNDERSTAND WHAT'S GOING ON AND THEN OF COURSE CAN EASILY FOLLOW UP WITH OUR TEAMS OR DSD DIRECTLY ABOUT ANY OTHER FURTHER INFORMATION. I THINK THAT WILL GO A LONG WAY. ONE THING -- TO COUNCILMEMBER ALDARETE GAVITO POINT ABOUT THE ACTIVATION VERSUS ABATEMENT, I'D BE INTERESTED TO SEE WHAT THE PROCESS IS FOR ACTIVATION VERSUS ABATEMENT. THERE ARE EASIER WAYS WE CAN ADDRESS SOME OF THESE WAYS LONG-TERM WHILE THE DEVELOPMENT'S PROCESS, OR IN THE PROCESS HAPPENING, OR IF IT'S NOT OVERGROWN WEEDS, BUT PEOPLE ARE CONSTANTLY GOING THROUGH THE AREAS, FENCING, BOULDERS OR SOMETHING THAT CAN BE USED THAT'S A BIT MORE CREATIVE SOMETIMES THAT CAN BE EASIER TO CONTRACT OUT OR BE ABLE TO DO IN-HOUSE IN A WAY. I THINK THAT WOULD BE INTERESTING TO SEE WHAT IS POSSIBLE AND WHAT THAT PROCESS LOOKS LIKE. THE ONLY OTHER THING I WAS GOING TO ADD IS I'M ALSO INTERESTED TO SEE WHAT THE POTENTIAL COULD BE FOR -- AND WE'RE TALKING ABOUT STAFFING, EVEN CODE KIND OF CASE MANAGERS WOULD LOOK LIKE, THAT WAY THERE'S SOME FOLKS THAT COULD ACTUALLY GO THROUGH SOME OF THESE CASES VERSUS HAVING OUR OFFICERS HAVE TO MOVE OUT OF THE FIELD TO THEN ANSWER THESE QUESTIONS. [00:50:04] I'D BE INTERESTED IN SEEING WHAT THAT WOULD LOOK LIKE TO IMPACT WORKLOAD FOR OUR OFFICERS, AS WELL AS EVEN FOR OUR COUNCIL OFFICE PEOPLE TO REACH OUT TO THE FOLKS SO WE CAN GO THROUGH THE DETAILS VERSUS THE OFFICER TRYING TO BE PROACTIVE AT THE SAME TIME. IT WOULD BE INTERESTED STUDY TO REVIEW INTERNALLY WITH STAFF TO SEE WHAT THAT WOULD LOOK LIKE. THOSE ARE ALL MY QUESTION TION AND COMMENTS. THANK YOU SO MUCH FOR THE ENTIRE TIME FOR DOING SUCH A GREAT JOB. >> MAYOR PRO TEM: THANK YOU. COUNCILMEMBER VIAGRAN? >> VIAGRAN: THANK YOU, AMIN, THANK YOU FOR THE PRESENTATION, AND I DO APPRECIATE COUNCILMAN ROCHA GARCIA'S EFFORTS ON MOVING THIS FORWARD. I THINK WHAT WE SAW IN DISTRICT THREE IS A LOT OF WHAT YOU -- THE VACANT LOTS, PROACTIVE VERSUS REACTIVE, AND THEN THE COMMUNICATION SYSTEM. I WANT TO THANK YOU FOR YOUR TEAM, SOME OF THE BEST PRACTICES THAT WE'VE DONE IN DISTRICT THREE IS HAVE THE NEIGHBORHOOD ASSOCIATION GIVE US THEIR FIVE HOT SPOTS, AND YOUR TEAM HAS BEEN VERY RESPONSIVE. I APPRECIATE WHEN THEY SHOW UP TO -- WHEN THEY SHOW UP TO ALL THE NEIGHBORHOOD ASSOCIATION MEETINGS AND ADDRESS THOSE ISSUES. I THINK A LOT OF FRUSTRATION WITH MY RESIDENTS IS THE TIME BETWEEN WHEN THEY GET THAT VIOLATION, THE NUMBER OF VIOLATIONS THEY NEED TO GET BEFORE THEY HAVE TO GO INTO THE MUNICIPAL COURT. SO WE'VE ALSO HAD THEM TALK TO THE MUNICIPAL COURT JUDGES REGARDING WHO'S AN ACTUAL HARDSHIP CASE AND WHO'S JUST KIND OF -- YOU KNOW, KIND OF HUSTLING THE SYSTEM OF, LIKE, OH, I -- YOU KNOW, I'VE GOT THIS CONDITION, I'VE GOT THIS CONDITION. SO -- AND THE NEIGHBORS ARE REALLY INTUNE TO THAT, SO I WANT TO THANK YOU FOR THAT. I THINK WE DO -- AND I'VE SAID THIS FROM THE BEGINNING WHEN I GOT HERE, WE DO NEED MORE CODE OFFICERS. I THINK THE MORE -- EVEN IF IT'S JUST A WARNING, THE BETTER, AND WE ALWAYS HEAR WHEN SOMEONE THINKS THEY GOT AN UNJUST WARNING BECAUSE THEY WANTED TO GROW DAISIES AND MAYBE THEIR YARD GOT A LITTLE TOO HIGH. WE HEAR FROM THAT, AND YOUR TEAM HAS BEEN GOOD TO ADDRESS THAT. SO -- AND LIKE -- LIKE BEFORE, LIKE YOUR PREDECESSORS BEFORE, MIKE SHANNON, CODE IS THE ONE I TALK TO, WE TALK MOST ABOUT, THE CALLS WE GET FIELDED ABOUT, BUT WHEN MIKE WOULD SHOW UP AT THE MEETINGS, NO QUESTIONS. LIKE THEY SUDDENLY FORGOT TO ASK A QUESTION, SO HOPEFULLY THAT'S WITH YOU, BECAUSE THE TEAM IS DOING A GREAT JOB HANDLING IT, BUT WE'LL SEE. YEAH, I THINK -- I THINK THE ONE THING IS THE COMMUNICATION, ESPECIALLY BETWEEN WHEN THEY GET THAT LAST VIOLATION AND WHEN IT HITS MUNICIPAL COURT, AND THEN HOW WE MOVE FORWARD FROM THERE. THE OTHER ASPECT THAT I'D LIKE IN TERMS OF AS WE WE'RE REVIEWING THIS PROCESS IS THE THREATS, BECAUSE WE KNOW THAT IT HAPPENS IN DISTRICT THREE, THE THREATS AND RETALIATION THAT STARTS TO COME BECAUSE NEIGHBORS START TO ARGUE. AND THAT'S WHEN MY SAFE OFFICERS HAVE STEPPED IN TO KIND OF DEESCALATE THAT SITUATION, BUT I REALLY WOULD LOVE THAT COMMUNICATION BETWEEN CODE, CITY -- YOU KNOW, CITY STAFF AND MY STAFF THERE. SO THANK YOU FOR THE WORK. I THINK -- I THINK ATTEND OF THIS, WE'RE GOING TO SEE THE NEED FOR MORE OFFICERS, BUT I THINK RIGHT NOW IT'S THAT COMMUNICATION PIECE. AND I WANT TO THANK YOU FOR BEING GREAT COMMUNICATORS WITH MY NEIGHBORHOOD ASSOCIATIONS AND MY STAFF. THANK YOU. THANK YOU, MAYOR. >> TOHMAZ: THANK YOU. >> MAYOR PRO TEM: THANK YOU, COUNCILMEMBER. ANY OTHER COUNCIL DISCUSSION? WELL, THANK YOU SO MUCH, AMIN, FOR THIS PRESENTATION. I THINK YOU HEARD A MAJORITY OF FOLKS REALLY EXCITED ABOUT THE 3-1-1 CONNECT, AND IT'S BECAUSE WHEN THAT'S NOT THERE, THEY'RE COMING TO OUR OFFICES. AND SO I THINK IF WE CAN -- I KNOW THAT'S ON THE LONG-TERM SIDE OF THINGS, AND I FEEL LIKE WE TALK ABOUT THIS -- WE TALKED ABOUT IT DURING BUDGET, TOO, WITH THE COMMUNICATION ASPECT, SO IF THERE IS A WAY THAT WE CAN REALLY PRIORITIZE THAT COMPONENT, I THINK WE WOULD ALL VERY MUCH APPRECIATE IT, AND I THINK AT THE VERY LEAST, THE RESIDENTS WOULD VERY MUCH APPRECIATE IT. SO THAT COMPONENT, AND I THINK THAT WOULD BE CONNECTED TO THE TEXTING, RIGHT, BECAUSE YOU COULD -- IF YOU COULD -- INSTEAD OF HAVING TO DO TEXT UPDATES, IF WE COULD JUST GET 3-1-1 TO RESPOND AND PROVIDE MORE DETAIL AND MORE CONSISTENT UPDATES THAT, WOULD BE WONDERFUL. AND THEN SINCE COUNCILWOMAN CASTILLO SHOUTED OUT HER FAVORITE, I'M GOING TO SHOUT OUT OURS. STEVEN SANCHEZ IS AT LITERALLY EVERY SINGLE LOS ANGELES HEIGHTS MEETING. FOR US, I WAS THERE LAST NIGHT AT THEIR HOLIDAY PARTY AND HE IS LITERALLY BELOVED BY THE COMMUNITY. AND SO I WANTED TO SAY KUDOS AND THANK YOU FOR HIS WORK. AND THEN ALSO SAY THAT'S WHY IT MATTERS SO MUCH ABOUT HOW OUR OFFICERS ARE TRAINED, BECAUSE WHEN THEY ARE GREAT FOR THE COMMUNITY, WE HAVE SO MUCH GRATITUDE, BUT WE ALSO HAVE SITUATIONS WHERE THEY'RE NOT. AND SO I THINK AS WE TALK ABOUT STAFFING, WE NEED TO REALLY LOOK AT HOW ALL [00:55:01] OF OUR OFFICERS ARE BEING TRAINED, SO THAT EVERYONE GETS TO EXPERIENCE WHAT IT FEELS LIKE TO GET REALLY CLEAR COMMUNICATION, BECAUSE WE'VE HAD MULTIPLE SITUATIONS RECENTLY WHERE AN OFFICER WILL COME IN AND PROVIDE CITATIONS AND NOT TAKE THE TIME TO REALLY SAY THIS IS WHY. AND, YOU KNOW, YOU MENTIONED THIS FIRST PAGE IS AWESOME BECAUSE IT SAYS WHY IT'S A VIOLATION. AND SOMETIMES PEOPLE DON'T UNDERSTAND LIKE WHAT THEY'RE GETTING IT FOR, THEY JUST SEE IT AS A TICKET. AND SO I THINK IF WE CAN DO MAYBE EVEN AN AUDIT ON ALL OF OUR OFFICERS TO MAKE SURE THAT THEY'RE ALL BEING WELL TRAINED AND ALL HAVE THE SAME LEVEL OF CUSTOMER SERVICE FOR OUR CONSTITUENTS, EVEN IF THEY'RE IN A VIOLATION SITUATION, I THINK OUR RESIDENTS DESERVE THAT. ON SLIDE 8 IN THE COMMUNICATION UPDATES, I LOVE THAT Y'ALL ARE GOING TO PROVIDE REPORTS TO OUR COUNCIL OFFICES, BECAUSE WE DO -- WE REALLY WANT THAT. ONE OF THE ONES THAT WE'VE REQUESTING, AND I KNOW AMIN, YOU'RE WORKING ON THIS RECENTLY IS THE SENIOR TREE ASSISTANT PROGRAM THAT MY COUNCIL COLLEAGUES HELPED PUSH, SO I THINK COUNCILWOMAN VIAGRAN IS USING SOME OF HER FUNDS TO HELP SUPPORT ADDITIONAL FOLKS THAT NEED IT, BUT WE WANTED TO SEE REALLY HOW IS THAT PROGRAM WORKING, BUT IT REQUIRES COMMUNICATION FROM OTHER DEPARTMENTS, WHICH I UNDERSTAND, SO I JUST THINK IT'S -- IF WE COULD GET DATA AND NUMBERS ON HOW OUR OFFICES ARE DOING IN TERMS OF OUR -- OR HOW OUR RESIDENTS IN EACH DISTRICT IS DOING IN TERMS OF UTILIZATION OF THOSE PROGRAMS IT WOULD BE HELPFUL IN HELPING US DETERMINE NOT ONLY POLICY, BUDGET, BUT ALSO IF OUR OFFICES CAN STEP IN AND HELP. THAT PROGRAM HAS BEEN A HIT, AT LEAST IN OUR -- IN DISTRICT ONE FOR OUR RESIDENTS, SO I'M GLAD WE WERE ABLE TO ADD MORE FUNDING TO THAT, BUT WE JUST WANT TO BE ABLE TO SEE WHAT THOSE NUMBERS ARE. AND THEN THE WORKSHOPS ON EDUCATING PROPERTY OWNERS ON WHEN THEY HAVE VACANT PROPERTIES, THANK YOU. WE -- COUNCILWOMAN CASTILLO TALKS ABOUT THIS A LOT, AND IT'S A CHALLENGE FOR US, TOO. WE WERE JUST WALKING BY ONE ON CINCINNATI AVENUE THAT THE NEIGHBORS ARE THE ONES THAT ARE TELLING US ABOUT THIS, AND THERE'S CHALLENGES, RIGHT? WE SAY THAT -- WE'VE BEEN TOLD THAT THE PROPERTY'S LOCKED UP AND WHEN I WALKED BY IT THE OTHER DAY, THE LOCK WAS OPEN, IT WAS ON ONE SIDE OF THE DOOR, BUT YOU COULD STILL PUSH THE DOOR OPEN. SO THERE WAS A LOCK THERE BUT IT WASN'T FUNCTIONING AS A LOCK. AND SO THAT BEING SAID, I THINK IS A REALLY BIG ISSUE FOR US AS WELL. SO THOSE WORKSHOPS, HOW ARE WE GOING TO GET FOLKS THERE, BECAUSE THAT'S MY BIG QUESTION. DO WE HAVE FAITH THAT FOLKS WILL COME ATTEND. >> TOHMAZ: I MEAN, WE'RE GOING TO DO OUR BEST TO PUSH THE NOTIFICATION OUT. >> MAYOR PRO TEM: WHAT IF WE OFFERED AN INCENTIVE, WE'LL REDUCE YOUR FINE OR GIVE YOU AN EXTRA MONTH IF YOU COME? >> TOHMAZ: I MEAN, EVERYTHING IS POSSIBLE BUT I THINK IF WE GIVE THEM ADDITIONAL MONTH, WE DEFEAT THE PURPOSE WE ARE SAYING WE WANT MORE AND FASTER ENFORCEMENT, SO -- >> MAYOR PRO TEM: YEAH. >> TOHMAZ: WE CAN LOOK AT IT. I DON'T KNOW THE ANSWER RIGHT NOW. >> MAYOR PRO TEM: I WAS JUST THINKING OF AN INCENTIVE THAT MIGHT MAKE DARE A LOT OF OUR VACANT -- EITHER ONE, THEY'RE NOT HERE, OR, TWO, THEY JUST DON'T CARE. SO I FEEL LIKE THERE HAS TO BE THE CARROT APPROACH, TOO. I DON'T KNOW, JUST AN IDEA. MAYBE Y'ALL COULD EXPLORE IT. OKAY. AND THEN THE LAST QUESTION THAT I HAVE REALLY IS FOR LONG-TERM CONSISTENT PROPERTIES THAT ARE CHALLENGING, IS THERE A WAY WE COULD CREATE A SIMILAR PROGRAM TO LIKE THE PROACTIVE INSPECTION PROGRAM WHERE AFTER A CERTAIN NUMBER OF VIOLATIONS THERE'S AN INCREASED FINE AMOUNT? CAN WE LOOK AT -- >> WALSH: YES. YES. >> MAYOR PRO TEM: LET'S SEE IF THERE'S A WAY WE CAN LOOK AT ADDING -- >> TOHMAZ: SO YOU'RE TALKING ABOUT LIKE REPEAT OFFENDERS, MAYBE INCREASED FINES OR THINGS LIKE THAT. >> MAYOR PRO TEM: FOR EXAMPLE, WE HAVE ONE OFFENDER THAT HAS A LOT OF CARS PARKED IN THE FRONT, AS SOON AS THEY GET A VIOLATION AND IT HAPPENS AGAIN, COULD WE HAVE A SERIES OF INCREASING FINES IF IT'S THE SAME LOCATION FOR THE SAME VIOLATION? THAT WAY THERE'S A LITTLE BIT MORE OF A -- I KNOW I JUST MENTIONED CARROT, BUT MORE OF A STICK IN THIS SITUATION. AND THE LAST QUESTION THAT I REALLY HAVE IS ON NEIGHBOR DISPUTES. I'M NOT SURE IF MY OTHER COLLEAGUES GET THIS, BUT THE CODE ENFORCEMENT CREATES THE MOST AMOUNT OF HEATED CONVERSATIONS BETWEEN NEIGHBORS, BECAUSE THE FOLKS THAT ARE GETTING CALLED ON OBVIOUSLY DON'T WANT TO BE CALLED ON, AND I KNOW THAT, AGAIN, GOES TO A DIFFERENT DEPARTMENT. I JUST WOON DER IF THERE'S ANYTHING MORE THAN WE CAN DO WITH NEIGHBOR DISPUTES OR HOW WE HELP ADDRESS THE SITUATION THERE. I DON'T KNOW IF THAT'S AN ATTORNEY QUESTION, BUT... >> TOHMAZ: I'LL ATTEMPT TO ANSWER IT, BUT, YEAH, MAYBE ANDY CAN CLARIFY. I BELIEVE AT THAT TIME IT'S A CIVIL MATTER BETWEEN TWO INDIVIDUALS OR TWO ENTITIES OR WHATEVER THEY ARE. [01:00:02] I DON'T THINK WE HAVE MUCH TO DO THERE, BUT, AGAIN -- >> SEGOVIA: WE CAN CERTAINLY WORK ON EDUCATIONAL AND OTHER MATERIALS, COUNCILWOMAN, THAT CAN PROBABLY TRY TO MITIGATE THAT, BUT WE'LL WORK WITH THE TEAM ON IT. >> MAYOR PRO TEM: OKAY. ATTEND, AIR OUT GRIEVANCES, JUST AN IDEA. >> THEM SOME INFORMATION TO GO TO THE BEXAR COUNTY DISPUTE CENTER TO HELP THEM OUT, BUT, REALLY, THAT'S WHAT WE DO. >> MAYOR PRO TEM: OKAY. WELL, I APPRECIATE THAT. I THINK THOSE ARE THE BIGGEST THINGS THAT I HAD. THANK YOU FOR -- I DIDN'T GET TO SEE THE SHORT-TERM, MIDTERM AND LONG TERM AT OUR PCDT MEETING, SO I WAS REALLY GLAD TO SEE IT BROKEN DOWN LIKE THIS. SO APPRECIATE THAT. >> TOHMAZ: I KNOW THE BIGGEST ITEM IS THE CASE UPDATES, AND WE'RE TALKING ABOUT LOOKING AT 3-1-1 AND BUILDSA AND FINDING ANOTHER SOFTWARE, IF WE NEED TO. SO I KNOW WE SAID IT'S LONG-TERM, WE ARE WORKING ON ALL OF THEM NOW, BUT JUST OUR ESTIMATE THAT THIS IS GOING TO TAKE A LOT LONGER BECAUSE POTENTIALLY IT MIGHT REQUIRE SOME MONIES TO DO IT OR IT MIGHT NEED SOME PROGRAMMING TO GET 3-1-1 AND BUILDSA CONNECTED, SO IT JUST REQUIRES MORE TIME. BUT WE ARE NOT GOING TO WAIT UNTIL THE SHORT-TERM IS DONE, THEN MIDTERM AND LONG-TERM, WE'RE WORKING ON ALL OF THEM, BUT WE BELIEVE IT'S GOING TO TAKE ADDITIONAL TIME. >> MAYOR PRO TEM: I UNDERSTAND API INTEGRATION IS HARD BECAUSE 3-1-1 WAS BUILT FOR US, BUT, YEAH. WE'VE TALKED ABOUT A LOT OF COMMUNICATION OTHER WAYS, TOO. THANK YOU SO MUCH, AMIN, FOR THE PRESENTATION. ANY OTHER COUNCIL DISCUSSION BEFORE I MOVE ON? OKAY. LET'S -- >> WALSH: COUNCILWOMAN -- OR MAYOR PRO TEM, SORRY, JUST TO KIND OF RECAP, THIS CONVERSATION'S BEEN HELPFUL FOR US. I THINK IT'S BEEN -- I THOUGHT ABOUT SAYING THIS ON THE FRONT END, BUT IT'S PROBABLY BETTER TO BE SAID ON THE BACK END, BECAUSE I THINK A LOT OF YOU TOUCHED UPON IT. THERE'S A CONSTANT BALANCE BETWEEN FACILITATING UNDERSTANDING BUT ALSO AT THE SAME TIME PRESSING DOWN ON ENFORCEMENT. AND THAT IS AN ALMOST IMPOSSIBLE CHALLENGE AND WE'VE GOT GREAT EMPLOYEES AND YOU GUYS HAVE TALKED ABOUT A COUPLE OF THEM THAT ARE CONSTANTLY MANAGING THAT LINE. AND SO THIS CONVERSATION'S IMPORTANT, AND I DON'T -- I SUSPECT THAT IT OBVIOUSLY WON'T BE THE LAST ONE, THERE'S A CCR THAT WAS WRITTEN THAT WILL BE GOING TO GOVERNANCE NEXT WEEK THAT DOESN'T TOUCH UPON ALL THIS STUFF, BUT DOES TOUCH UPON SOME OF THESE ISSUES AROUND VACANT BUILDINGS AND LOTS AND YOU ALL TALKED A LOT ABOUT THOSE ISSUES IN TERMS OF THE BUDGET THIS LAST YEAR. IT IS -- IT IS A DIFFICULT LINE TO WALK, AND I'VE BEEN TO THE SAME NEIGHBORHOOD MEETINGS WHERE ONE SIDE OF THE ROOM SAYS THEY NEED MORE TIME AND THE OTHER SIDE OF THE ROOM SAYS WE'RE NOT DOING ENOUGH TO ENFORCE. AND A BIG PART OF THIS, I DON'T THINK THEY'RE IN THE ROOM TODAY, BUT AS WE TALK ABOUT SOME OF THOSE OPTIONS ABOUT HOW WE DO AMPLIFIED ENFORCEMENT OR PENALTIES, WE'VE GOT TO HAVE MUNICIPAL COURTS IN HERE, BECAUSE THEY ARE THE BACK END AND BACK STOP OF THAT. THE CODE OFFICERS CAN DO THAT STUFF IF WE CHANGE POLICIES AND ORDINANCES, BUT WE NEED TO MAKE SURE THAT WE DO THAT IN COORDINATION WITH THE COURT SYSTEM SO THAT WE DON'T HAVE LEAKAGE AND UNINTENDED CONSEQUENCES OR A DIVERSION OF INTENDED CONSEQUENCES. SO THAT'S KIND OF THE HOMEWORK THAT WE'LL DO AS WE MARCH TOWARDS JANUARY. AND IF WE NEED A LITTLE BIT OF TIME, MAYBE WE BRING IT TOWARDS THE END OF JANUARY, JUST TO BE READY FOR THIS TYPE OF CONVERSATION FOR THE FULL COUNCIL. >> IN PLACE RIGHT NOW ADMINISTRATIVE CITATIONS AND THE FIRST VIOLATION WE CHARGE -- WE SET IT UP FOR $300, THE NEXT 1500, AND THE THIRD ONE AND AFTER IS 1,000. SO IT DOES GO IN PROGRESSION. IF WE DO HAVE REPEAT OFFENDERS THAT THEY KEEP GETTING $1,000, THEN WE CONTACT CITY ATTORNEY'S OFFICE AND WE WORK ON POTENTIAL LAWSUIT OR SOMETHING, SO WE KIND OF HAVE THAT, BUT WE WILL REVIEW IT AGAIN AND FIND MAYBE BETTER APPROACH OR NOT, BUT WE DO HAVE THAT IN PLACE TODAY. >> MAYOR PRO TEM: IT WOULD BE GREAT IF YOU COULD ADD THAT TO OUR REPORT FOR OUR COUNCIL OFFICES, SO THEN WE KNOW WHEN SOMEONE IS CALLING IN ABOUT SOMETHING, OKAY, THIS IS WHERE THEY ARE IN THE ESCALATION PROCESS. THANK YOU. AND SINCE I'M NOT ON GOVERNANCE AND I'M CHAIRING THIS MEETING, I'M GOING TO TAKE A POINT OF PERSONAL PRIVILEGE TO SAY IN Y'ALL'S MEETING NEXT WEEK FOR VACANT BUILDING WOULD LOVE FOR YOU GUYS TO CONSIDER WHETHER THAT SHOULD BE AN OHB THING OR A Y'ALL THING, BECAUSE I FEEL LIKE AT LEAST FROM OUR OFFICE WE GET A LOT OF CHALLENGE AND COMMUNICATION WITH OHP AND DSD IN TERMS OF [01:05:01] WHAT'S INCLUDED, WHAT'S NOT. AND I KNOW COUNCILWOMAN CASTILLO PUT THAT CCR FORWARD, SO JUST WOULD LOVE FOR >> KAUR: ALL RIGHT. ITEM NO. 2, ERIK. >> WALSH: YES, ITEM 2. SO, ITEM 2, THANK YOU, IS OUR ANNUAL PROCUREMENT FORECAST. AND MANY OF THESE YOU'LL SEE IN THE PRESENTATION ARE PROPOSED TO GO THROUGH OUR PRESCRIBED PROCESSES, WHETHER THAT'S THE AUDIT COMMITTEE, AUDIT AND CONTRACTS COMMITTEE, B SESSIONS, OR NORMAL AGENDAS AND SO WE'RE LOOKING FOR SOME FEEDBACK FROM YOU ALL. WE'VE TAKEN THE LIBERTY OF MAKING SOME RECOMMENDATIONS ON ITEMS THAT SHOULD GO THROUGH THOSE DISTINCT PROCESSES. TROY AND THE TEAM HAVE PRESENTED THIS PREVIOUSLY TO THE AUDIT COMMITTEE. >> GOOD AFTERNOON, MAYOR PRO TEM, MEMBERS OF THE COUNCIL. TROY ELLIOTT, CHIEF FINANCIAL OFFICER. WE'LL BE PRESENTING THE ANNUAL PROCUREMENT FORECAST. THIS IS NOT THE MOST EXCITING PRESENTATION BUT I THINK IT'S ONE OF THE MOST IMPORTANT PRESENTATIONS, BECAUSE IT GIVES YOU, AS A COUNCIL, THE OPPORTUNITY TO HAVE VISIBILITY AND TRANSPARENCY AND TO THE 300-PLUS SOLICITATIONS THAT ARE GOING TO BE ISSUED IN THE FISCAL YEAR. NOT ONLY YOU AS COUNCIL, BUT INTERESTED RESPONDENTS WHO MAY WANT TO PARTICIPATE ON THESE SOLICITATIONS AS WELL. THE FORECAST IS DIVIDED INTO TWO COMPONENTS, WHICH IS YOUR HIGH-PROFILE ITEMS -- AND WE'LL GO THROUGH THAT CRITERIA. THESE ARE ITEMS THAT MANY OF YOU HAVE PROVIDED INPUT IN THE PAST. THOSE THAT ARE NOT HIGH-PROFILE AND THE PATH THEY'RE GOING TO GO THROUGH. THIS IS AN OPPORTUNITY FOR YOU TO PROVIDE US FEEDBACK ON OUR STAFF RECOMMENDATION ON REALLY THE PATH THEY'RE GOING TO FOLLOW. IF THERE'S AN ITEM OF PARTICULAR INTEREST OR A POLICY ISSUE, PLEASE BRING IT UP TODAY, OR YOU CAN CONTACT ME OR MY TEAM AFTER THE PRESENTATION AND WE CAN MAKE WHATEVER ADJUSTMENTS ARE NECESSARY. AS ERIK MENTIONED ALSO, THIS WENT TO THE AUDIT COMMITTEE. THEY HAD A MORE LENGTHY PRESENTATION. THIS ONE HAS BEEN SOMEWHAT SHORTENED. I DID, HOWEVER, WANT TO GO THROUGH KIND OF THE PROCUREMENT METHODS WE USE ON AN ANNUAL BASIS. NOW, AS YOU ALL KNOW, PROCUREMENT IS HIGHLY TECHNICAL AND HIGHLY STATUTORILY REGULATED BY THE STATE. I WON'T GO THROUGH EACH OF THEM BUT WE PROVIDE, WITH THE STATE STATUTES, THAT GOVERN THE PROCUREMENTS THAT ARE ON THE SLIDE ABOVE. BUT THERE'S ABOUT FIVE OF THEM. INVITATION FOR BID IS INVITATION FOR BID. WE DEVELOP SPECIFICATIONS AND WE GET BIDS BACK BASED ON THE SPECIFICATIONS AND BASED ON PRICE, WE AWARD THOSE BIDS, LITTLE DISCRETION TO NONE. TYPICALLY OFFICE SUPPLIES, FLEET, AUTO PARTS, AS FAR AS EXAMPLES. WE ALSO HAVE REQUESTS FOR COMPETITIVE SEALED PROPOSALS. THIS IS LOW BID BUT ALLOWS US TO CONSIDER CERTAIN FACTORS SUCH AS EXPERIENCE, BACKGROUND, AND QUALIFICATIONS. PROPOSED PLAN IS TYPICALLY USED FOR YOUR ANNUAL CONTRACTS OR ON-CALLS FOR THINGS SUCH AS JANITORIAL OR LANDSCAPING SERVICES. THEN MOVING INTO THOSE THAT HAVE MORE DISCRETION IS THE REQUEST FOR QUALIFICATIONS. THESE ARE TYPICALLY USED FOR PLANNING AND ARCHITECTURAL AND YOUR FIRST PHASE OF YOUR DESIGN-BUILD AND CMAR. AFTER THAT FIRST PHASE, IT MOVES INTO THE REQUEST FOR PROPOSALS. THAT'S THE SECOND PHASE OF THAT DESIGN-BUILD AND THAT CMAR. THE RFP, WHICH YOU'RE PROBABLY MORE FAMILIAR WITH, TYPICALLY IS GOING TO BE USED FOR YOUR PROFESSIONAL SERVICES, FINANCIAL CONSULTING, AND MARKETING. THEN YOU HAVE THE REQUEST FOR OFFER. REQUEST FOR OFFER IS THOSE THAT WE USE TO GO DIRECTLY TO THOSE VENDORS UNDER A COOPERATIVE OR THAT OF A SOLE SOURCE OR THEY ARE OFFERED THROUGH AN EXEMPTION THROUGH STATE STATUTE. I DID WANT TO MENTION, AND THERE IS AN APPENDIX THAT GOES INTO MORE DETAIL ON EACH OF THESE. BUT AS FAR AS CITY PREFERENCE PROGRAMS, THERE'S A VARIETY OF PREFERENCE PROGRAMS THAT COUNCIL HAS ADOPTED IN THE PAST. OUR LOCAL PREFERENCE PROGRAM IS USED ON OUR LOW BID, BASED ON STATE STATUTE. BUT ALSO GOVERNED BY COUNCIL ORDINANCE ON OUR DISCRETIONARY PROGRAMS. WE ALSO HAVE VETERAN OWNED [01:10:04] SMALL BUSINESS PREFERENCE PROGRAM. YOU'RE FAMILIAR WITH THE SBEDA PROGRAMS AND THE DBE PROGRAMS . ALSO THERE'S A LIST OF THE OUTREACH WE DO WITH EACH OF THESE SOLICITATIONS. THROUGH EITHER OUR DIGITAL AND ONLINE PLATFORMS, MEDIA AND PUBLICATIONS, AND DIRECTED AND TARGETED OUTREACH. THTHE PRESENTATION AND IN YOUR PACKET AND ON YOUR DESK, THERE'S A DETAILED PRESENTATION THAT GOES THROUGH EACH OF THESE 382, 383 PROCUREMENTS IN DETAIL. THAT'S POSTED ONLINE ON OUR WEBSITE AND IT'S A RESOURCE FOR VENDORS AND POTENTIAL RESPONDENTS TO ACTUALLY SEE WHAT'S BEING PROJECTED OR FORECASTED FOR THE UPCOMING YEAR AND START PREPARING TO BID ON THOSE, IF THEY'RE INTERESTED. OTHER REQUIREMENTS. WE HAVE THE PROHIBITED CAMPAIGN CONTRIBUTIONS THAT ARE TIED TO THOSE PROCUREMENTS THAT ARE DESIGNATED HIGH-PROFILE. THEN WE HAVE RESTRICTIONS ON COMMUNICATIONS THAT APPLIES TO ALL PROCUREMENTS, NOT ONLY THE HIGH-PROFILE. AGAIN, IN THE BACK, THERE'S AN APPENDIX THAT GOES THROUGH SOME OF THESE THINGS IN MORE DETAIL, IF YOU WOULD LIKE TO WADE THROUGH THAT. WHAT IS A HIGH-PROFILE CONTRACT? HIGH-PROFILE DEFINITION EXCLUDES LOW-BID PROCUREMENTS. TYPICALLY OUR HIGH-PROFILE IS GOING TO BE THOSE CONTRACTS THAT ARE VALUED AT $1 MILLION OR MORE. THEY HAVE A HIGH LEVEL OF COMMUNITY INTEREST OR OTHER EXCEPTIONAL INTEREST OR THEY'RE HIGHLY COMPLEX OR TECHNICAL IN NATURE. OUR CONTRACT TERMS AND CONDITIONS THAT ARE NON-STANDARD ARE COMPLEX. IF IT MEETS ONE OF THOSE THREE, THEN IT'S HIGH-PROFILE. AND THOSE OTHER CONDITIONS ATTACHED TO IT, SUCH AS CAMPAIGN CONTRIBUTIONS, AND IT GOES THROUGH A SEPARATE PROCESS. ONE OF THE THINGS THAT WE NOTICE OVER THE YEARS IS THROUGH OUR HIGH-PROFILE, THERE'S CERTAIN HIGH-PROFILE PROCUREMENTS THAT WOULD ALWAYS END UP IN B SESSION SO WE PUT SOME GUIDELINES AROUND THOSE TO HELP US LOOK AT WHAT PATH THESE SOLICITATIONS GO THROUGH. SO, THEY WILL BE PRESENTED AT B SESSION, IF THEY TYPICALLY HAVE A FINANCIAL IMPACT OVER $25 MILLION. CONTRACT TERMS TEN YEARS OR MORE. ALSO IF THEY HAVE COMMUNITY STAKEHOLDER IMPACT OR INTEREST . AND THERE'S SOME THAT MAY HAVE A HIGH VALUE BUT THEY'RE JUST HIGH VALUE, AND YOU'LL SEE SOME OF THOSE AS WE WALK THROUGH THERE IN FUTURE SLIDES. ONCE IT IS DESIGNATED AS HIGH-PROFILE, THERE'S A SEPARATE PROCESS IT GOES THROUGH, REALLY TO GIVE IT MORE VISIBILITY AND TRANSPARENCY TO YOU AS A COUNCIL. BUT ALSO TO THE PUBLIC AS WELL. IT USUALLY STARTS WITH THE ANNUAL HIGH-PROFILE FORECAST. AND WORKING WITH THE CITY DEPARTMENTS TO IDENTIFY ALL THE PROCUREMENTS OVER $50,000 THAT ARE GOING TO GO THROUGH A SOLICITATION PROCESS. AND THEN GOING THROUGH AND IDENTIFYING THOSE THAT MEET THE CRITERIA OF HIGH-PROFILE. IF THEY'RE HIGH-PROFILE, I'LL TALK ABOUT THAT, THEY'LL GO THROUGH A STAFF BRIEFING, TYPICALLY THROUGH THE AUDIT COMMITTEE, CITY COUNCIL B SESSION. WE HAVE THE SPECIAL AVIATION B SESSION BRIEFINGS OR IT GETS POSTED DIRECTLY TO THE COUNCIL AGENDA. BUT ONE OF THE EXTRA STEPS -- AND THERE'S A PRE-SOLICITATION BRIEFING TO ONE OF THOSE BODIES. THE PRE-SOLICITATION BRIEFING, WE WILL PROVIDE A BRIEFING ON THE SCOPE, THE EVALUATION CRITERIA, THE EVALUATION TEAM, AND THE PREFERENCE PROGRAMS THAT ARE ACTUALLY ATTACHED TO THAT. WE GET FEEDBACK FROM CITY COUNCIL. BASED ON THAT FEEDBACK WE'LL INCORPORATE THOSE INTO THE SOLICITATION DOCUMENT AND WE WILL ISSUE IT. IT'S OUT ON THE STREET FOR 30 TO 45 DAYS TO CONDUCT THE ACTUAL SOLICITATION. IT COMES BACK. WE HAVE AN EVALUATION TEAM THAT ACTUALLY EVALUATES THAT. WE HAVE A RECOMMENDATION. WE NEGOTIATE A CONTRACT. AND THEN WE COME BACK TO COUNCIL IN TERMS OF A B SESSION OR AUDIT COMMITTEE TO ACTUALLY PRESENT THE RESULTS OF THAT SOLICITATION. ONCE WE'VE GONE THROUGH THAT PROCESS, YOU KNOW, IT WILL BE MOVED FORWARD TO CITY COUNCIL FOR APPROVAL. WHEN YOU HEAR ME TALK ABOUT HIGH-PROFILE PATHS, THERE ARE SEVERAL PATHS THAT ONCE IT IS DESIGNATED AS HIGH-PROFILE, IT CAN GO THROUGH. IT MEETS THE CRITERIA FOR OVER $25 MILLION. THOSE OTHER SELECT HIGH-PROFILE CRITERIA. WE'LL BE RECOMMENDING THOSE GO TO CITY COUNCIL FOR A B SESSION PRESENTATION. THERE'S TWO PRESENTATIONS. IT WILL BE A PRE-SOLICITATION AND A POST-SOLICITATION. WE ALSO PUT IN PLACE A SEPARATE PROCESS GIVEN THE VISIBILITY AND SPEED AT WHICH WE NEED TO MOVE ON OUR HIGH-PROFILE PROCUREMENTS FOR AVIATION, TO HAVE SPECIAL B SESSIONS TO KEEP COUNCIL INFORMED. IT'S REALLY DESIGNED FOR THAT AGGRESSIVE TIMELINE TO DELIVER THE TERMINAL DEVELOPMENT PROGRAM. AND THEN WE HAVE THOSE THAT WILL WALK DOWN THE PATH OF THE AUDIT COMMITTEE THAT RANGE FROM $5 MILLION TO $25 MILLION. WE ALSO PUT IN PLACE LAST YEAR OR THE YEAR BEFORE LAST, THOSE ON-CALL OR ANNUAL CONTRACTS. WE EXEMPT THEM FROM THE PROCESS BECAUSE THEY'RE TYPICALLY VERY ROUTINE, THEY DON'T HAVE ANY POLICY CONSIDERATIONS. AND REALLY WASN'T A NEED TO TAKE THOSE TO THE AUDIT COMMITTEE, SO WE RECOMMENDED [01:15:05] TO TAKE THOSE DIRECTLY TO THE CONSENT AGENDA TO THE FULL CITY COUNCIL. BELOW, THE REST OF THEM BETWEEN $1 MILLION AND $5 MILLION WILL GO DIRECTLY TO THE CONSENT AGENDA AS WELL. SO WHEN WE CONDUCTED THE FORECAST, WE WORKED WITH THE CITY DEPARTMENTS. ANNUAL FORECAST INCLUDES ANYTHING VALUED OVER $50,000. THERE WERE A TOTAL OF 382 SOLICITATIONS THAT WE ARE ESTIMATING TO BE ISSUED DURING THE FISCAL YEAR. NOW, THIS IS, WHEN YOU LOOK AT THE DOCUMENT, WHAT WE'RE PRESENTING TODAY, I'LL CALL IT A LIVING DOCUMENT. THIS WILL CHANGE THROUGHOUT THE YEAR. THE TIMELINES WILL CHANGE AND THINGS AS WELL. THIS IS THE BEST INFORMATION WE HAVE TODAY. 82 OF THOSE SOLICITATIONS MET THE HIGH-PROFILE DEFINITION THAT WE BRIEFED ON THE PREVIOUS SLIDE. AND THE REMAINING 300 SOLICITATIONS THAT WE'RE RECOMMENDING PROCEED DIRECTLY TO THE CITY COUNCIL CONSENT AGENDA OR THROUGH THE CITY MANAGER DELEGATION. THE 82 SOLICITATIONS THAT MEET THE DEFINITION OF HIGH-PROFILE, WE'RE RECOMMENDING THAT SEVEN OF THOSE -- I'LL SHARE THE DETAIL ON THE NEXT COUPLE OF SLIDES -- BE PRESENTED AT B SESSIONS. FOUR WILL BE RELATED TO THE AVIATION CITY COUNCIL SPECIAL B SESSIONS. 22 WOULD BE GOING DIRECTLY THROUGH THE AUDIT COMMITTEE. 22 SOLICITATIONS, 44 BRIEFINGS. AND THEN 49 WOULD GO THROUGH THE CITY COUNCIL CONSENT AGENDA, AS WE'RE RECOMMENDING. AS FAR AS THOSE HIGH-PROFILE INDIVIDUAL B SESSIONS, SEVERAL OF THESE MAY HAVE ALREADY BEEN THROUGH THE PROCESS, SINCE WE'RE THREE MONTHS INTO THE FISCAL YEAR. SOME OF THESE WILL LOOK FAMILIAR TO YOU. THE FIRST ONE IS THE ANIMAL CARE SERVICES, THE HIGH-VOLUME PET PARTNERSHIP OF $3.5 MILLION, PARTNERING WITH A FIRM OR ORGANIZATION TO ACTUALLY HELP PLACE THOSE PETS. CENTER CITY DEVELOPMENT OPERATIONS FOR RIVER WALK IMPROVEMENTS AT $2.5 MILLION. THIS WILL BE AN EXTENSION OF THE STRATEGIC PLAN AND INCORPORATING SOME OF THOSE ITEMS IDENTIFIED IN THE STRATEGIC PLAN IN TERMS OF IMPROVEMENTS. WE HAVE OUR COMMUNICATIONS AND ENGAGEMENT. THIS IS AN ON-CALL COMMUNICATION AND MARKETING SERVICES. WE S SAW ALL OF OUR MARKETING AND COMMUNICATIONS INTO ONE CONTRACT. THIS WENT THROUGH A PRE-SOLICITATION PROCESS THROUGH THE AUDIT COMMITTEE. GIVEN THE DEMAND TO COME BACK, WE'RE RECOMMENDING IT COME BACK TO A B SESSION TO COME BACK TO YOU AS A FULL COUNCIL. THEN WE HAVE NEIGHBORHOOD AND HOUSING SERVICES. SEVERAL OF THESE HAVE ALREADY BEEN THROUGH THE BEGINNING OF THE PROCESS. THE ONE I WILL POINT OUT IS THE RESIDENTIAL REHAB CONTRACTORS FOR $67 MILLION. AS FAR AS THOSE THAT ARE BEING RECOMMENDED FOR THE AVIATION SPECIAL B SESSION, THERE ARE FOUR. WE HAVE THE FOOD AND BEVERAGE RETAIL PRIME CONCESSIONAIRE FOR TERMINAL C. CENTRALIZED RECEIVING AND DISTRIBUTION CENTER, $11.2 MILLION. OUR ADVERTISING CONCESSION AT $10 MILLION. THEN AN ON-CALL, THAT REALLY IS FAIRLY ROUTINE, BUT JUST A HIGH-DOLLAR VALUE FOR CONTRACTOR AND ELEVATOR MAINTENANCE. MOVING NTO THOSE THAT ARE BEING RECOMMENDED FOR THE AUDIT COMMITTEE BRIEFING. CAPITAL DELIVERY HAS QUITE A FEW. I WON'T GO THROUGH ALL OF THEM. BRACKENRIDGE PARK LABOR AND WATERWORKS IMPROVEMENT OF $14 MILLION. YOU HAVE FIRE STATIONS, FATHER RAMON, CULEBRA, KENWOOD, AND DISTRICT 1 PARKS . YOU CAN SEE ALL THE PIECES. ALL THE DETAILS IN THE BACKUP THAT Y'ALL HAVE, THAT GIVES YOU MORE INFORMATION THAN WHAT'S ON THESE SLIDES. CONTINUING WITH THE HIGH-PROFILE AUDIT COMMITTEE BRIEFINGS. CENTER CITY AND CONVENTION SPORTS, THERE'S A PARKING ACCESS AND REVENUE CONTROL SYSTEM AT $6.5 MILLION. THIS IS LOOKING AT REPLACING ALL THE REVENUE CONTROL SYSTEMS IN OUR PARKING GARAGES. IT LOOKS AT ON-STREET PARKING. CITY CLERK PRESERVATION AND DIGITIZATION OF THE CITY'S HISTORICAL RECORDS. WE'RE LOOKING AT THIS ONE THAT MAY GO THROUGH A COOPERATIVE. BUT $5.4 MILLION. WE HAVE THE CONVENTION AND SPORTS FACILITIES. THIS IS A HIGH-DOLLAR AMOUNT FOR AN ANNUAL CONTRACT. BECAUSE OF THE HIGH-DOLLAR AMOUNT, WE'RE RECOMMENDING IT GO THROUGH AUDIT COMMITTEE BUT IT IS FAIRLY ROUTINE. THIS WILL BE USED TO PROVIDE TEMPORARY UTILITY SERVICES, ELECTRICAL, AND PLUMBING AT EVENTS WE HAVE. FINANCE. BOTH ARE RELATED TO THE ENTERTAINMENT DISTRICT. WE HAVE AN ESTIMATED AMOUNT [01:20:05] OF $10 MILLION. THIS IS A PROGRAM THAT WE HAVE PUT IN PLACE AND USED IN THE PAST PROCESS THAT WE'RE USING OUT AT THE TERMINAL DEVELOPMENT AT THE AIRPORT AND IT'S WORKED WELL TO COORDINATE ALL THE CONSTRUCTION LOGISTICS, THE TIMING, THE BUDGET, AND ALL THE PIECES THAT ARE GOING ON. WE WOULD LIKE TO LOOK AT PUTTING THIS IN PLACE FOR THE ENTERTAINMENT DISTRICT FOR THE NEW CONVENTION CENTER EXPANSION, COORDINATION WITH THE POTENTIAL ARENA, AND DEVELOPMENT IN THE AREA. ALL THE $10 MILLION THERE, THAT WOULD NOT BE HITTING AN OPERATING FUND, THAT WOULD BE CAPITALIZED AS PART OF ANY BOND ISSUANCE THAT WE HAVE. AND AS PART OF THE CAPITAL PROJECT. THERE'S ANOTHER ITEM HERE THAT WE'RE CALLING COST OF SERVICE ANALYSIS. IT'S PROBABLY NOT WELL NAMED AND WE NEED TO LOOK AT HOW TO RESTYLE THAT. BUT THOSE COST OF SERVICES ARE AFFILIATED WITH THE ENTERTAINMENT DISTRICT AS WELL. THAT WOULD BE LOOKING AT THE PUBLIC SERVICES THAT ARE GOING TO BE OFFERED WITHIN THAT DISTRICT AND THE COST OF THE SERVICE TO INCLUDE PUBLIC SAFETY, MAINTENANCE, TRANSPORTATION, AND THE MANAGEMENT OF ALL THOSE PIECES. THE OTHER COMPONENT THAT WE'RE LOOKING AT, IN ADDITION TO THE COST OF THE SERVICES, AND WHY I THINK IT PROBABLY NEEDS TO BE RENAMED, IS WHAT REVENUE OPPORTUNITIES ARE THERE AVAILABLE AS PART OF PUTTING IN PLACE THE DISTRICT THAT WE CAN CAPITALIZE ON AND HOW THOSE WOULD IMPACT OUR GENERAL FUND. THE NEXT TWO ITEMS ARE GOVERNMENT AFFAIRS. THIS IS FOR OUR STATE REPRESENTATION SERVICES OF $1.6 MILLION. THEN WE HAVE OUR HUMAN RESOURCES SOLICITATION. TEMPORARY STAFFING SERVICES, ONCE AGAIN IT'S A LARGE DOLLAR AMOUNT OF $30 MILLION OVER FIVE YEARS. FAIRLY ROUTINE USED TO BACK FILL OUR VACANT POSITIONS, VACATING POSITIONS, OR TERMINATIONS. WE HAVE OUR ITSD, OUR ANNUAL CONTRACT FOR CITYWIDE SECURITY OFFICER SERVICES. AGAIN, BIG DOLLAR AMOUNT OF $44 MILLION. FAIRLY ROUTINE. PRINT MATERIAL AND ANCILLARY SERVICES AT $25 MILLION WITH THE LIBRARY. PROVIDING PRINT MATERIALS, MUNICIPAL COURT, OUR CASE MANAGEMENT SYSTEM, $9 MILLION. TOXICOLOGY ANALYSIS FOR POLICE AT $6.2 MILLION. REDBURY DAM, PUBLIC WORKS. WE'RE ALSO RECOMMENDING THAT 49 OF THESE HIGH-PROFILE SOLICITATIONS TYPICALLY GOING TO BE MORE OF YOUR ON-CALL AND YOUR ANNUALS MOVE DIRECTLY FOR PLACEMENT ON THE CITY COUNCIL CONSENT AGENDA. THOSE IN THE DETAIL I PROVIDED. AND Y'ALL CAN LOOK AT THOSE AT YOUR LEISURE. FOR THE 300 SOLICITATIONS THAT DO NOT MEET THE HIGH-PROFILE DEFINITION, THEY'RE GOING TO BE RECOMMENDED TO MOVE THROUGH TWO PIECES. STRAIGHT TO THE COUNCIL CONSENT AGENDA OR THE CITY MANAGER DELEGATION. OF THOSE 300, 207 ARE BEING IDENTIFIED TO GO THROUGH THE CITY MANAGER DELEGATION. THIS IS A AREA LAST MAY OR APRIL THAT WAS IMPLEMENTED THAT WE RECOMMENDED TO CITY COUNCIL. FOR GOODS AND SUPPLIES LESS THAN $2.5 MILLION. OUR FLEET ITEMS THAT ARE APPROVED IN THE ADOPTED BUDGET THAT ARE ALSO TYPICALLY GOING TO BE LOW BID. THEN YOU HAVE PROFESSIONAL SERVICES, CONSTRUCTION, ARCHITECTURE, ENGINEERING, OR OTHER SERVICES LESS THAN $1 MILLION. ANYTHING LESS THAN THOSE THRESHOLDS THAT ARE FAIRLY ROUTINE, WE RECOMMEND 207 OF THOSE TO THE CITY MANAGER DELEGATION. THE OTHER 93 THAT ARE ABOVE THOSE THRESHOLDS, WE MOVE DIRECTLY TO THE CITY COUNCIL AGENCY. ONE OF THE THINGS I WANTED TO SHOW, AND THIS IS ALONG THE LINES OF THE CONVERSATION THAT WE HAD WHEN WE WERE INTRODUCING THE CITY MANAGER DELEGATION. SO TAKING THOSE 82 HIGH-PROFILE CONTRACTS AND THE 93 THAT ARE NON-HIGH-PROFILE, MAKE UP 175 THAT ARE GOING TO BE PLACED ON THE CITY COUNCIL AGENDA. THAT 175 REPRESENT 46% OF THE TOTAL NUMBER OF PROCUREMENTS THAT ARE ESTIMATED TO BE PROCURED NEXT YEAR. THAT REPRESENTS 92% OR $1.2 BILLION OF THE ACTUAL COSTS THAT WILL BE GOING THROUGH THE COUNCIL. SO IT'S REALLY WORKING THE WAY WE IDENTIFIED IT TO WORK. SO A LOW NUMBER OF SOLICITATIONS OR CONTRACT AWARDS BUT A HIGH NUMBER OF ACTUAL DOLLARS GOING TO THE CITY COUNCIL AGENDA WHILE 54% WOULD BE MOVING THROUGH THE CITY MANAGER DELEGATION. IN TERMS OF THE DOLLARS, 92% WOULD BE HITTING THE CITY COUNCIL AGENDA BUT ONLY 8% WOULD BE RUNNING THROUGH THE DELEGATION. [01:25:08] $1.2 BILLION VERSUS $107 MILLION. VERY QUICKLY, I WANTED TO WRAP UP THE PRESENTATION, KIND OF GIVE YOU AN UPDATE ON, YOU KNOW, WORK THAT WE'VE BEEN DOING WITH THE EWDC OR THE ECONOMIC AND WORKFORCE DEVELOPMENT COMMITTEE. THE MAYOR TASKED THE EWDC WITH LEADING A REVIEW ON THE CITY'S PROCUREMENT PROCESSES IN COLLABORATION WITH STAKEHOLDERS. WE PRESENTED TO THE EWDC ON THE 24TH IN TERMS OF WHERE WE WANTED TO FOCUS. THOSE BEING SUPPLIER ENGAGEMENT , CAPACITY BUILDING, THEN THE PROCUREMENT PROCESS IMPROVEMENTS. AS FAR AS A TIMELINE ON THAT STUDY OR THAT REVIEW, WE WANTED TO ACTUALLY HAVE AN OPPORTUNITY TO PRESENT TO THE AUDIT COMMITTEE. PRESENT TO THIS BODY AS WELL THE FORECAST. COME BACK TO THE EWDC IN FEBRUARY WITH RECOMMENDATIONS AND BRIEFING ON CURRENT STRATEGIES. SOLICIT FEEDBACK FROM THE COMMITTEE. ALSO PROVIDE THEM A LIST WITH THE CURRENT STAKEHOLDERS THAT WE ANTICIPATE GOING AND SOLICITING FEEDBACK FROM. THROUGH FEBRUARY AND JUNE, BASED ON THAT INFORMATION OR BASED ON THE FEEDBACK WE GET FROM THE EWDC IN FEBRUARY, GOING OUT AND STARTING MEETING WITH THE CHAMBERS, LABOR GROUPS, MEETING WITH CONSTRUCTION GROUPS, AND ACTUALLY STARTING TO GET THAT FEEDBACK IN TERMS OF THE PROCUREMENT PROCESS AND GETTING THEIR FEEDBACK AND TAKING IT BACK TO THE EWDC IN JULY OF 2026. WE WOULD FINALIZE THOSE RECOMMENDATIONS AND THEN AFTER OBTAINING THE FEEDBACK FROM EWDC, PROVIDE A REPORT TO THE FULL COUNCIL AND THE COMMITTEE RECOMMENDATIONS AND START IMPLEMENTING THOSE IMPROVEMENTS. THAT, MAYOR PRO TEM, THAT CONCLUDES MY PRESENTATION. BE HAPPY TO ANSWER ANY QUESTIONS YOU MAY HAVE. >> KAUR: OKAY. THANKS. THANK YOU FOR THE PRESENTATION. COUNCILWOMAN CASTILLO. >> CASTILLO: THANK YOU, CHAIR. THANK YOU, MAYOR PRO TEM, AND THANK YOU, TROY FOR THE PRESENTATION. AND LOOKING AT SLIDE 19, WHEN I SEE OVER $642 MILLION IN CONSTRUCTION CONTRACTS FOR THE FISCAL YEAR 2026, I'M GRATEFUL THAT THE COUNCIL CONSIDERATION REQUEST THAT MADE ITS WAY THROUGH GOVERNANCE YESTERDAY REGARDING WAGE THEFT IS ON TO THE NEXT STEP. WE NEED TO ENSURE THAT AS WE TALK ABOUT A SPORTS DISTRICT AND THE BUDGET OF OVER $642 MILLION, THAT THOSE WHO ARE BUILDING OUR CITY ARE RECEIVING THEIR WELL-EARNED WAGES. I DID HAVE A QUESTION REGARDING THE CONCESSIONS, IN PARTICULAR -- I KNOW THIS IS VERY BROAD AND THAT IT COULD APPLY TO THE AIRPORT. IT COULD APPLY TO THE ALAMODOME. BUT THIS IS MORE A POLICY CONVERSATION, SPECIFICALLY TO THE ALAMODOME. AT THE LAST EVENT I ATTENDED, I SPOKE TO SOME OF THE CONCESSION FOLKS AS WELL AS THE MAINTENANCE CREWS THERE AND WHAT SOME OF THE EMPLOYEES SHARED WITH ME IS THEIR WAGES HAVE ACTUALLY DECREASED. SO I WOULD LIKE TO SEE IF THERE'S OPPORTUNITY, THROUGH THE PROCUREMENT PROCESS AND THROUGH A POLICY DISCUSSION, THAT WE INCREASE THE WAGES OF THE FOLKS THAT ARE RESPONDING, THAT WE'RE CONSIDERING THROUGH THE RFP PROCESS, FOR MAINTENANCE AND CONCESSIONS, SPECIFIC TO THE ALAMODOME. AND THEN POTENTIALLY APPLIED TO AND WITHIN THE SPORTS DISTRICT. IS THAT A CONVERSATION THAT WE CAN HAVE? >> WALSH: COUNCILWOMAN, THESE WERE NOT CITY EMPLOYEES, THESE WERE CONTRACTORS? LET US FOLLOW UP ON THAT. SPECIFICALLY AT THE ALAMODOME? >> CASTILLO: YES. YES. AGAIN, I UNDERSTAND, DEPENDING ON THE TASK, THERE ARE DIFFERENT CONTRACTORS. BUT WITH THE FOLKS THAT I HAVE SPOKEN TO, THERE'S BEEN A DECREASE IN THEIR WAGE. I THINK GIVEN THE PROJECTIONS WE HAVE SEEN WITH SPORTS DISTRICTS AND THE IMPACT THEY ARE EXPECTED TO HAVE, MY EXPECTATION IS THAT THE FOLKS CLEANING UP THE FACILITY ARE EARNING A LIVABLE WAGE. I BELIEVE IT IS SECTION 62 OF THE TEXAS LABOR CODE, THERE'S AN OPPORTUNITY FOR THE CITY TO SET THAT STANDARD. MY EXPECTATION IS WE CAN COME BACK WITH A POLICY CONVERSATION AND HOW WE CAN INCREASE WAGES THROUGH THIS PROCESS. >> WALSH: WE'LL FOLLOW UP ON THOSE CONTRACTS. I'M NOT FAMILIAR WITH WHAT PROVISIONS WE HAD IN THERE. BUT THAT'S CERTAINLY SOMETHING WE CAN COME BACK TO YOU ABOUT. >> CASTILLO: THANK YOU. I WOULD APPRECIATE THAT. THOSE ARE MY COMMENTS. THANK YOU, MAYOR PRO TEM. >> KAUR: JUST ECHOING THAT, IS THERE A WAY WE CAN SAY YOU HAVE TO PAY WHAT WE PAY FOR SIMILAR POSITIONS IN CONTRACTS? SORRY. I'M SPEAKING OUT OF TURN. >> I THINK WE'LL HAVE TO LOOK AT THAT. WE DID REVISIT THAT PROBABLY SOME YEARS AGO. I DON'T RECALL WHAT THE OUTCOME WAS. CURRENTLY IN OUR SOLICITATIONS, WE DON'T MANDATE IT. WE'LL CERTAINLY WORK WITH ANDY AND HIS TEAM TO SEE IF THAT'S SOMETHING WE CAN DO IN THE PROCUREMENTS. NOW WE DO ASK WHAT THEY PAY THEIR EMPLOYEES. WE ALSO ASK FOR THEIR BENEFITS THEY PAY THEIR EMPLOYEES SO WE CAN TAKE THAT INFORMATION AND PROVIDE IT TO THE EVALUATION COMMITTEE SO THEY CAN CONSIDER THAT. BUT CURRENTLY WE DO NOT MANDATE A CERTAIN AMOUNT. >> KAUR: AT LEAST WHEN IT [01:30:05] COMES TO AUDIT, MAYBE THOSE NUMBERS CAN BE SHARED SO WE CAN SEE, WHETHER IT'S AUDIT OR B SESSION, WE CAN SEE WHAT THE WAGES ARE TOO. >> SEGOVIA: MAYOR PRO TEM, I THINK THE SHORT ANSWER IS ON CITY CONTRACTS WE CAN MANDATE JUST ABOUT ANYTHING, IF IT'S RELATED TO CITY CONTRACTS. >> KAUR: I THINK THAT'S GOOD. THANK YOU. COUNCILWOMAN VIAGRAN. >> VIAGRAN: I WANT TO MOVE -- IE COMMENTS OF MY COUNCIL COLLEAGUES BUT I DO WANT TO FOCUS ON WHAT TROY HAS BROUGHT US FORWARD. AS WE'RE GOING TO TAKE THIS TO AUDIT AND BRING TO B SESSION, I DO WANT Y'ALL TO UNDERSTAND THAT THE POINT IS IF THERE IS SOMETHING YOU WANT TO PULL, SPECIFICALLY, THAT'S CORRECT, TROY. TO LET US KNOW SO THAT WE CAN HAVE A BIGGER CONVERSATION. I THINK WHAT YOU'RE HEARING RIGHT NOW IS IT IS OUR CONCESSION AND OUR CONSTRUCTION THAT WE MAY NEED TO TAKE A LOOK AT. BUT IF Y'ALL COULD BE MORE SPECIFIC, BECAUSE AS YOU NOTICE, IT'S A NUMBER OF CONTRACTS THAT WE HAVE AND SOME OF THESE ARE ON CALL. MISTY SITS ON IT RIGHT NOW ON AUDIT WITH ME AND MARC DOES ALSO AND WE HAVE TWO COMMUNITY MEMBERS. WE'RE WILLING TO TAKE THAT THERE OR MAKE SURE IT GETS AGENDIZE. I KNOW IT WAS A LOT OF INFORMATION WHEN WE GOT IT IN AUDIT -- AND TROY WE HAVE A DATE OF WHEN YOU WOULD LIKE THEM TO KNOW WHAT THEY WANT TO SEE? >> I DON'T HAVE A SPECIFIC DATE IN MIND. IT'S A LOT OF INFORMATION TO GO THROUGH. IF YOU COULD LOOK AT IT OVER THE NEXT COUPLE OF WEEKS AND GET BACK TO US, WE CAN MAKE THOSE NECESSARY ADJUSTMENTS. >> VIAGRAN: ESPECIALLY IF YOU WANT TO BRING IT TO A B SESSION OR HAVE US REVIEW IT AT AUDIT. I WANT TO MAKE SURE THAT WE CAN GET THIS AGENDIZED AND IT DOESN'T START TO BACKLOG. WE HAD AN AUDIT MEETING THIS MORNING AND WE THINK WE'RE CAUGHT UP WITH EVERYTHING. BUT IT'S REALLY GOING TO BE DEPENDENT ON WHAT YOU GUYS WANT US TO LOOK AT TOO, SO WE WANT TO MAKE SURE THAT IT'S DONE IN A TIMELY MANNER. BECAUSE I THINK IN TERMS OF HIGH-PROFILE -- AND ESPECIALLY CAPITAL DELIVERY -- SOME OF THIS GETS DELAYED IF WE CAN'T MAKE QUORUM OR IF Y'ALL DECIDE, HEY, LET'S GO OUT FOR A SECOND ROUND BECAUSE WE'D LIKE TO SEE MORE PEOPLE TRY AND CONTRACT BECAUSE WE KNOW THERE'S PEOPLE OUT THERE THAT WILL DO HIGHER BIDS. IF Y'ALL COULD TAKE A LOOK AT THAT, I WOULD APPRECIATE IT. THANK YOU FOR THE EFFORT AND THE WORK. IT'S A LOT OF CONTRACTS AND A LOT OF WORK BUT THAT'S WHY WE GET ELECTED. THANK YOU. THANK YOU, MAYOR. >> KAUR: THANK YOU. IS THERE ANY ADDITIONAL COUNCIL DISCUSSION? OKAY. I WILL WRAP US UP BY JUST SAYING THE ONE THING I WOULD LOVE IS -- I DON'T KNOW IF IT'S POSSIBLE -- BEFORE SOMETHING GOES TO AUDIT SPECIFICALLY FOR THE ITEMS -- I TRUST AUDIT WILL DO A GREAT JOB, BUT SPECIFICALLY FOR DISTRICT 1 ITEMS, I WOULD LIKE EITHER A QUICK BRIEFING OR WHATEVER THE RESULTS WERE FOR SOME OF THE DISTRICT 1-SPECIFIC ITEMS, IE THE FIRE STATION 10. SAME FOR -- MAYBE IF IT'S A DISTRICT-SPECIFIC ITEM FROM THE BOND ELECTION, THAT DISTRICT CAN SEE WHAT THE RESULTS WERE FROM THE SOLICITATION, SO WE'RE AWARE OF WHO IS ON THE PROJECT, AND IF WE HAVE ANY QUESTIONS WE CAN RELAY IT TO OUR COLLEAGUES. I DON'T THINK IT NEEDS TO BE A FULL B SESSION. >> OKAY. >> KAUR: I DID ALSO WANT TO GIVE KUDOS FOR SOME OF THE ONES SELECTED FOR B SESSION, JUST HIGHLIGHTING THAT I'M VERY INTERESTED IN THE HIGH-VOLUME SPAY AND NEUTER CONVERSATION THAT'S GOING TO COME UP IN MARCH. I HAVE GOTTEN SOME FEEDBACK ON THAT FROM THE ACS ADVISORY BOARD MEMBERS. THE ONES YOU PICKED, I'M GLAD YOU PICKED THEM BECAUSE I THINK THEY ARE GOOD B SESSION DISCUSSIONS. I KNOW ALL OF THE AVIATION ONES ARE GOING TO COME UP, BUT FOR ME, AT LEAST, LIKE THE ELEVATOR COMPANY IS NOT AS HUGE. I DON'T KNOW IF THAT CAN -- YEAH. I THINK THE CONCESSION ONE IS AN IMPORTANT DISCUSSION BUT THERE'S NOT THAT MANY ELEVATOR COMPANIES IN THE FIRST PLACE. THEY KIND OF HAVE A MONOPOLY. I'LL LET Y'ALL, IF YOU FEEL LIKE IT NEEDS TO COME TO B SESSION, BECAUSE THAT'S WHAT WE'VE DONE. I THINK THAT'S ALL THE COMMENTS WE HAVE AND I KNOW SOME OF US -- THANK YOU FOR THE PUSH, COUNCILWOMAN VIAGRAN -- AND SOME OF US WILL RESPOND BACK TO OTHER THINGS THAT WE THINK NEED TO COME TO B SESSION THIS UPCOMING YEAR. APPRECIATE IT, TROY. ALL RIGHT. SO HERE WE GO. [EXECUTIVE SESSION At any time during the meeting, the City Council may recess into executive session in the Presidio Conference Room to consult with the City Attorney's Office (Texas Government Code Section 551.071) and deliberate or discuss any of the following:  ] PLEASE STAY SEATED. THE TIME IS NOW 3:39 P.M. ON WEDNESDAY, NOVEMBER 3, 2025. THE THE CITY COUNCIL OF THE CITY OF SAN ANTONIO WILL NOW MEET IN EXECUTIVE SESSION TO CONSULT WITH THE CITY ATTORNEY'S OFFICE PURSUANT TO CHAPTER 551.071 OF THE TEXAS GOVERNMENT CODE AND TO DELIBERATE OR DISCUSS THE FOLLOWING ITEMS: ECONOMIC DEVELOPMENT NEGOTIATIONS PURSUANT TO SECTION 551.087. PURCHASE, EXCHANGE, LEASE OR VALUE OF REAL PROPERTY PURSUANT TO SECTION 551.072. AND LEGAL ISSUES RELATED TO LITIGATION INVOLVING THE CITY [01:35:09] >> MAYOR PRO TEM: THE TIME IS NOW 4:41 P.M. ON WEDNESDAY, DECEMBER THE THIRD, 2025, AND THE SAN ANTONIO CITY COUNCIL WILL NOW RECONVENE IN OPEN SESSION. NO OFFICIAL ACTION WAS TAKEN IN EXECUTIVE SESSION. THE TIME IS NOW 4:41 P.M. AND B SESSION IS ADJOURNED. * This transcript was compiled from uncorrected Closed Captioning.