[00:00:12] >> WE'LL CALL THE MEETING TO ORDER. COULD YOU PLEASE CALL ROLL. [Approval of Minutes  ] THE APPROVAL OF MINUTES FROM THE AUGUST 31ST PUBLIC SAFETY COMMITTEE MEETING. ARE THERE ANY CHANGES THAT NEED TO BE MADE? IF NOT, I'LL TAKE A MOTION. WE HAVE A MOTION AND A SECOND. ANY DISCUSSION? OKAY. ALL IN FAVOR. >> AYE. >> KAUR: ANY OPPOSED? [Briefing and Possible Action on  ] MOTION CARRIES. ITEM 2 ON THE AGENDA IS AN UPDATE RELATED TO THE ELDER ABUSE AND INTERPERSONAL VIOLENCE SUBCOMMITTEES. WE DID A MEMO, BUT WE WANTED TO GIVE THE CHANCE TO SEE A PRESENTATION FROM THEIR WORK. WHO ARE WE GOING TO GO TO FIRST? OH, JESSICA? YOU'RE UP. >> GOOD AFTERNOON, CHAIR AND COMMITTEE MEMBERS. MY NAME IS JESSICA, DEPUTY MUNICIPAL SERVICES DIRECTOR. REBECCA, EDUCATION PROGRAM ADMINISTRATOR AND I WILL PROVIDE UPDATES ON AWARENESS AND PREVENTION EFFORTS. JUST FOR BACKGROUND RELATED TO ELDER ABUSE, THE NOVEMBER 2025 COMMITTEE, AND THE ELDER ABUSE SUBCOMMITTEE SPECIFICALLY RESOLVED TO STRENGTHEN PROTECTIONS FOR OLDER ADULTS AND EXPAND OPPORTUNITIES FOR GREATER EDUCATION AND AWARENESS. WE PRESENTED TO COMMITTEE IN FEBRUARY, 2026, ON A REQUEST FILED BY COUNCILMEMBER COUNCILMO AND WE IDENTIFIED SOME OF THE ACTIONS WE COULD TAKE, AND PRESENTED THAT FOR COMMITTEE FEEDBACK, AND NEXT STEPS. BASED ON THE DIRECTION THAT WE RECEIVED, WE HAVE PARTNERS WITH SAPD, BEXAR COUNTY, ADULT PROTECTIVE SERVICES, SOME CONTRACTED PROVIDERS OPERATING AT ORE OUR SENIOR CENTERS, ANDR STAKEHOLDERS TO IMPLEMENT ACTIONS. THEY FOCUSED AROUND ABUSE, NEGLECT, AND EXPLOITATION, INCREASING AWARENESS OF SAN ANTONIO SERVICES AND LARGER COMMUNITY SERVICES THAT WE CAN CONNECT ADULTS TO, EXPANDING OUR TRAINED STAFF, AS WELL AS OUR SERVICE PROVIDERS AND OLDER ADULTS THEMSELVES. IN ADDITION, WE COMMISSIONED A STUDY ON THE STATUS OF OLDER ADULTS IN SAN ANTONIO TO IDENTIFY LARGER GAPS AND CHALLENGES THAT OLDER ADULTS IN THE COMMUNITY BEYOND JUST THE SENIOR CENTERS ARE FACING. WE'RE HIGHLIGHTED SOME OF THE ACTIONS WE TOOK IF F IN FISCAL R 2026. THEY INCLUDED A SECTION FOCUSED ON ENHANCING OUR TRAINING AND EXPANDING THAT. WE EXPANDING OUR DON'T LOOK AWAY TRAINING WE'RE HOSTING IN COLLABORATION WITH ADULT PROTECTIVE SERVICES FOR CITY STAFF. WE TARGETED TEN CITY DEPARTMENTS. WE OFFER THAT CITYWIDE TO OTHER DEPARTMENTS THROUGH OUR ONLINE TRAINING MODULE. WE ARE ALSO GIVING OLDER ADULTS TRAINING ON SMARTPHONE USAGE RELATED TO SCAMS, AND OTHER TYPES OF PREDATORY PRACTICES THAT ARE HAPPENING IN THE COMMUNITY. AND THAT'S PROVIDED THROUGH OUR CONTRACTED PARTNERS, PRIMARILY OATS, BUT WE BRING IN OTHER PRESENTERS AS WELL. THROUGH OUR WORK WITH OUR BENEFITS NAVIGATORS, WE ARE ENROLLING OLDER ADULTS IN THE DO NOT CALL REGISTRY TO TRY TO STOP SOLICITATION CALLS. WE'VE DEVELOPED AND DISTRIBUTED A RESOURCE GUIDE THAT'S AVAILABLE BOTH IN ENGLISH AND SPANISH. WE'VE ALSO DISTRIBUTED IT TO OUR PARTNERS SO WE CAN SPREAD THAT REACH TO THE LARGER COMMUNITY. AND WE WORKED WITH SACRED TO POST THAT ON THEIR WEBSITE, AMONG OTHER OLDER ADULT RESOURCES. WE CREATED, IN COLLABORATION WITH DSD, A PRINTABLE NO SOLICITATION SIGN OLDER ADULTS CAN PLACE IN THEIR YARDS. WE DISTRIBUTED THAT THROUGH THE SENIOR CENTERS. IT'S AVAILABLE IN ENGLISH AND SPANISH. WE CREATED A PRINTABLE PDF. IF PARTNERS WANTED TO PRINT ADDITIONAL SIGNS, WE ENCOURAGED THEM TO DO THAT. WE'VE ALSO WORKED ON LAUNCHING A NUMBER OF PSAS, AND DISTRIBUTING A QUARTERLY NEWSLETTER THROUGH OUR SENIOR CENTERS TO HIGHLIGHT COMMON SCAMS AND OTHER TYPES OF FRAUD ACTIVITIES. AND ONE OF THE THINGS WE DID MOST RECENTLY IN AUGUST IS WE WORKED WITH SAPD AND OTHERS TO ACTUALLY VIDEO A PSA THAT WE COULD RELEASE THROUGH TVSA. THAT'S AIRING THIS MONTH. WE'VE POSTED THAT ON YOUTUBE. WE'RE GOING TO BE DOING THAT THROUGHOUT FISCAL YEAR '27 TO CONTINUE THAT MOMENTUM OF EDUCATION AND OUTREACH. WE ARE ALSO CONTINUING OUR PARTNERSHIP WITH ADULT [00:05:02] PROTECTIVE SERVICES. ONCE A YEAR DURING ELDER ABUSE AWARENESS MONTH, WE'RE DOING A WALK FOR A CAUSE TO RAISE AWARENESS. THIS IS WHERE OLDER ADULTS COMPETE AND GET STEPS WHILE THEY'RE LEARNING ABOUT OLDER ADULT ABUSE, EXPLOITATION, AND FRAUD, AND IDENTIFYING STRATEGIES HOW THEY CAN BE REPORTERS IN THEIR COMMUNITY TO HELP IDENTIFY WHEN THAT'S HAPPENING AND HOW TO REPORT THAT. AND WE CULMINATE THAT WITH A CEREMONY FOR WORLD ELDER ABUSE AWARENESS DAY, WHERE THEY TAKE A PLEDGE TO MOVE THAT ACTION FORWARD AS THEY PARTICIPATE IN PROGRAMMING. AND LASTLY, WE COMMISSIONED A REPORT ON THE STATUS OF OLDER ADULTS IN SAN ANTONIO. WE'RE ANTICIPATING THAT THE RESULTS WILL BE READY THIS MONTH AND WE'RE PROPOSING TO COME BACK TO THE PUBLIC SAFETY COMMITTEE TO SHARE THOSE IN NOVEMBER AND D DISCUSS NEXT STEPS. AS MENTIONED, ONE OF THE CORE STRATEGIES WE'RE FOCUSED ON IS CONTINUING OUR EDUCATION EFFORTS FOR FRONT LINE TRAINING TO CITY STAFF. WE'RE ALSO WORKING WITH OLDER ADULTS TO INCREASE AWARENESS OF WHAT ABUSE, NEGLECT, EXPLOITATION LOOKS LIKE WHEN YOU ARE SEEING IT WITH OLDER ADULTS THAT ARE EXPERIENCING IT AND REPORTING THAT, AND UNDERSTANDING MANDATORY REPORTING REQUIREMENTS. WE'VE TRAINED ROUGHLY 5,000 CITY OF SAN ANTONIO STAFF FROM TEN DEPARTMENTS, BUT WE'RE OFFERING THAT TO ALL CITY STAFF THAT ARE INTERESTED IN TAKING THE TRAINING. WE'RE PROMOTING IT WITH OTHER DEPARTMENT DIRECTORS. AND WE WANT IT TO BE ABLE CITY-WIDE ON A CONTINUOUS BASIS. OUR FINANCIAL COUNSELOR IS ALSO PROVIDING TRAINING AT OUR CITY OF SAN ANTONIO SENIOR CENTERS. THEY'RE FOCUSED ON COMMON FRAUDS AND SCAMS THAT OLDER ADULTS ARE OFTEN SUBJECT TO GETTING SOLICITATION AND GETTING PEOPLE TO REACH OUT TO THEM, AND THEY'RE ESPECIALLY VULNERABLE TO THOSE TYPES OF SCAMS. IN FISCAL YEAR '26, OUR TWO BENEFITS NAVIGATORS AND OUR FINANCIAL COUNSELOR HAVE ALSO ASSISTED OLDER ASSAU -- ADULTS A ONE-ON-ONE BASIS. IN '26, BENEFITS NAVIGATORS HAVE HELPED NEARLY 500 OLDER ADULTS IDENTIFY SPECIFIC CHALLENGES, PRIMARILY RELATED TO FINANCIAL SECURITY, AND CONNECTING THEM TO RESOURCES. THE TOP NEEDS THAT HAVE BEEN IDENTIFIED BY THOSE THAT WE'RE WORKING WITH WERE RELATED TO HOUSING SECURITY, FINANCIAL SECURITY, AND HEALTHCARE ACCESS. OUR FINANCIAL COUNSELOR WORKED WITH AN ADDITIONAL 107 OLDER ADULTS TO PROVIDE ASSISTANCE FOR MORE COMPLEX CASES. THIS IS INDIVIDUALS THAT HAVE A MULTITUDE OF NEEDS, NOT JUST RESOURCE NEEDS. IT'S REALLY A THREE-PRONGED APPROACH. THEY WORK ON HELPING THEM WITH FINANCIAL SECURITY AND GETTING BASELINE RESOURCES TO HELP THEM ON A LONG-TERM BASIS. THEY'RE WORKING WITH THEM ON FRAUD REMEDIATION, INCLUDING REFERRALS WITH OUTSIDE AGENCIES, LEGAL REFERRALS, WORKING WITH THE BANK AND CREDITORS TO TRY TO REMEDIATE THAT, AND IN SOME CASES, WORKING WITH SAPD AND LAW ENFORCEMENT. AND LASTLY, HELPING THEM TO CONNECT WITH ONLINE LEGACY PLANNING RESOURCES LIKE WILLS AND TRUSTS SO THEY CAN BUILD LONG-TERM FOR THE FUTURE, AND HELP EASE THAT TRANSITION FOR THEIR FAMILY WHEN THE TIME COMES. WE'RE ALSO CONTINUING OUR COORDINATION WITH ADULT PROTECTIVE SERVICES, SAPD, AND THE BEXAR SENIOR JUSTICE ASSESSMENT CENTER. WE'RE IN THE FINAL PHASES OF COMPLETING THE MOU WITH BEXAR COUNTY SO WE CAN FACILITATE THAT WORK. WE'RE DOING THAT SPECIFICALLY FOR SUSPECTED CASES OF ABUSE, NEGLECT, FRAUD AND EXPLOITATION. IN 2026, WE'VE HAD ROUGHLY 20 CASES THAT WE'VE REFERRED TO AN OUTSIDE PARTNER RELATED TO EITHER ABUSE, NEGLECT, FRAUD, OR EXPLOITATION. FOR 2027, WE PROPOSE WE CONTINUE WITH THE ALIGNMENT AND RECOMMENDATIONS FROM THE PUBLIC SAFETY COMMITTEE, AS WELL AS THE STRATEGIES WE IMPLEMENTED IN 2026. WE'D ALSO LIKE TO RETURN TO PUBLIC SAFETY TO TALK ABOUT THE WORK THAT WE'RE DOING, THAT WE SEE AS NEEDED FROM THE STATUS OF OLDER ADULTS REPORT AND IDENTIFYING THOSE GAPS AND CHALLENGES, AND WHAT ADDITIONAL STRATEGIES WE MIGHT LOOK AT IMPLEMENTING TO HELP ADDRESS THAT. AT THIS POINT I'M GOING TO TURN IT OVER TO REBECCA, OUR EDUCATION PROGRAM ADMINISTRATOR, TO TALK ABOUT OUR PILOT RELATED TO INTERPERSONAL VIOLENCE. >> GOOD AFTERNOON. LAST OCTOBER, DHS WAS CHARGED TO DEVELOP AN ASSESS-BASED PREVENTION PROGRAM TO HELP REDUCE YOUTH CRIME IN OUR COMMUNITY. WE GLADLY TOOK UP THIS CHARGE. AS I'M SURE MANY OF Y'ALL ARE AWARE, THERE IS TONS OF RESEARCH SHOWING THE STRONG CORRELATIONS OF MENTAL HEALTH DISORDERS AND YOUTH IN THE JUVENILE JUSTICE SYSTEM. THIS FITS IN PERFECTLY WITH THE WORK WE ARE DOING WITH THE SAN ANTONIO YOUTH COMMISSION AND THE ADVISORY BOARD, ON TEEN MENTAL HEALTH. [00:10:01] AS WE WERE SELECTING THE SCHOOLS TO INVITE INTO THIS PILOT, SAPD KINDLY SHARED CRIME DATA FROM 2022-2025. AS A WHOLE, YOUTH CRIME WITHIN THE CITY LIMITS SLIGHTLY INCREASED FROM 1,372 CRIMES COMMITTED BY YOUTH IN 2022 TO 1,617 IN 2025. DISTRICT 2 EXPERIENCED THE HIGHEST RATE, FOLLOWED BY DISTRICTS 3, 4, AND 5. TO IMPROVE SKILLS AND DECISION-MAKING, DHS HAS BEEN WORKING WITH THE SCHOOL DISTRICT STUDENT AND ACADEMIC SUPPORT SERVICES DEPARTMENT TO EMBED THE PROJECT WORTH PROGRAMMING IN 16 ELEMENTARY AND MIDDLE SCHOOLS. FOR THOSE WHO ARE NOT FAMILIAR WITH PROJECT WORTH, IT IS A POSITIVE YOUTH DEVELOPMENT PROGRAM WITHIN DHS FOCUSED ON THE SOCIAL-EMOTIONAL DEVELOPMENT OF TEENS TO IMPROVE THEIR EDUCATIONAL AND CAREER GOALS. THE SCHOOLS SELECTED FOR THIS PILOT ARE LOCATED IN ZIP CODES WITH HIGH RATES OF YOUTH CRIME AND ARE LOCATED IN COUNCIL DISTRICTS 2 AND 3. UTILIZING THE CURRICULUM WHICH IS A RESEARCH-BASED ONLINE SOCIAL EMOTIONAL LEARNING TOOL, THE PILOT AIMS TO HELP STUDENTS UNDERSTAND AND ARTICULATE EMOTIONS AND BUILD AN UNDERSTANDING ON VARIOUS SOCIAL EMOTIONAL CONCEPTS IMPORTANT TO POSITIVE DECISION-MAKING. IMPROVING THESE SKILLS RESONATED SO MUCH WITH THE TEAM THAT THEY HAVE COMMITTED TO UTILIZING THE SCHOOL COUNSELORS TO IMPLEMENT THE PROGRAM DURING THE SCHOOL DAY. IT'S A HUGE WIN FOR US AS FORMER TEACHERS KNOW, DOING ANYTHING DURING THE SCHOOL DAY IS HUGE. AND SINCE WE KNOW HOW BUSY COUNSELORS ARE, WE WANTED TO MAKE SURE THAT WE SET THEM UP FOR SUCCESS BY PROVIDING TRAININGS ON THE CURRICULUM AND DEVELOPING A FACILITATION GUIDE WITH LESSON PLANS, SCOPE AND SEQUENCE, CONVERSATION PROMPTS, AND ACTIVITIES. OUR TEAM LEAD WORKED WITH OUR TEAM AMBASSADORS IN DEVELOPING THE HAND-ON ACTIVITIES TEENS FOUND ENGAGING THAT WE ALSO INCLUDED. THE TEEN AMBASSADORS HELPED US DEVELOP THE FACILITATION TOOLKITS THAT YOU SEE IN OUR BUDGET. AND THESE WERE ACTIVITIES THAT THE TEAMS FOUND ENGAGING AND THEY FELT THAT THEY WANTED TO SHARE THEM WITH THEIR PEERS. ALTHOUGH WE DID SELECT SPECIFIC MODULES FOR THE TEENS, OR OUR YOUTH TO DO, YOU SEE THEM HERE, WE ALSO ALLOWED -- WE'RE ENCOURAGING OUR COUNSELORS TO ALLOW YOUTH TO PICK THE SIXTH MODULE. DEPENDING ON THE SCHOOL, WE MAY HAVE GREAT THIRD GRADE DOING ONE MODULE, FIFTH GRADE DOING A SECOND MODULE. WE RECOGNIZE THAT THIS MAY CREATE SOME NOISE WHEN WE DISAGGREGATE THE DATA AT THE END OF THE PILOT, BUT WE FEEL VERY STRONGLY IN GIVING YOUTH AUTONOMY, OWNERSHIP, AND A VOICE IN WHAT THEY ARE LEARNING. I KNOW WE HAVE SOME GREAT MINDS WHO CAN HELP ME FIGURE THAT OUT. SO I'M STICKING TO THIS RECOMMENDATION. I ALSO WANT TO POINT OUT THAT A COMPONENT OF THIS PILOT WILL GIVE LEADERSHIP OPPORTUNITIES FOR YOUTH IN IMPLEMENTING THE CURRICULUM. SO SOME OF THE STUDENTS WILL BE TRAINED BY DHS STAFF IN LEADING ACTIVITIES OR LESSONS. WE ALSO WANT TO CONNECT SCHOOL STAFF, STUDENTS, AND FAMILIES TO COSA PROGRAMMING BY INVITING COSA STAFF TO MEET WITH COUNSELORS AND STUDENTS, OR EVEN ASK COSA STAFF TO LEAD AN ACTIVITY. FOR THOSE FORMER TEACHERS IN THE ROOM LIKE ME, WE KNOW THAT SOMETIMES HEARING THE MESSAGE FROM A NONSCHOOL PERSON IS SOMETIMES MORE EFFECTIVE. AND TWO BENEFITS FOR THE PRICE OF ONE. THIS WILL ALSO BRING MORE AWARENESS OF COSA PROGRAMMING TO OUR COMMUNITY. WE PLAN TO REACH OUT TO SAPD OFFICERS WORKING IN THE SCHOOL'S ATTENDANCE AREAS TO HELP US DEVELOP STUDENT RECOGNITION EFFORTS. WE WELCOME ANY IDEAS Y'ALL HAVE ON HOW WE CAN MAKE THIS PARTNERSHIP WITH SAPD STRONGER SO OUR CHILDREN AND YOUTH HAVE THE SKILLS THEY NEED TO BE SUCCESSFUL IN ALL FACETS OF THEIR LIFE. JESSICA AND I ARE HAPPY TO TAKE ANY QUESTIONS Y'ALL MAY HAVE. >> KAUR: THANK YOU SO MUCH FOR THE PRESENTATION, YOU GUYS. I'LL START OFF WITH COUNCIL CONVERSATION, IT A IF ANYONE LIO GO FIRST? COUNCILMEMBER CASTILLO. >> CASTILLO: THANK YOU FOR THE PRESENTATIONS, BEGINNING WITH THE SENIOR CONVERSATION. I REALLY APPRECIATE THE APPROACH OF GOING BEYOND THOSE WHO ATTEND OUR SENIOR CENTERS. DURING LAST MONTH'S PALM HEIGHTS NEIGHBORHOOD ASSOCIATION MEETING, WE HAD CONSTITUENT BRING A CASE TO OUR ATTENTION, ONE OF WHICH, THERE WAS A DOOR-TO-DOOR SOLICITATION. AND IT WAS A NEW ONE I HADN'T HEARD, WHICH WAS THE WATER HEATER, TO INSPECT THE WATER HEATER AND REPLACE IT. AND WHAT OCCURRED WAS THEY REPLACED THE WATER HEATER AND [00:15:03] PUT IT IN THE CEILING. IT BEGAN TO LEAK. THE ROOF COLLAPSED. IT TURNED INTO THIS WHOLE BIG CASE THAT OUR CONSTITUENT SERVICES TEAM HAS BEEN ASSISTING WITH. WANT TO APPRECIATE THE VALUE OF CONNECTING OUR SENIORS TO THOSE NO SOLICITATION SIGNS AND GOING BEYOND SENIOR CENTERS, BUT ALSO THE PARTNERSHIP WITH OUR DEL DELEGATE AGENCIES. FOR EXAMPLE, I BELIEVE PROJECT MED IS PROVIDING ASSISTANCE WITH RESTORING THE HOME AFTER THAT INCIDENT. SO JUST APPRECIATE THAT APPROACH. LOOKING FORWARD TO THE OVERALL STUDY. I WAS CURIOUS IN TERMS OF THE LEGISLATIVE AGENDA. CAN YOU SHARE A COUPLE OF EXAMPLES OF PAST BILLS, OR BILLS THAT MAY BE IN THE QUEUE OR IN DISCUSSION THAT YOU ALL INTEND TO SUPPORT? >> WE'RE WORKING CLOSELY WITH DSD. WE REVIEWED ORDINANCES. WE FOUND THAT WHAT WE HAVE LOCALLY IS ACTUALLY A GOOD BASIS FOR US. IT'S MORE ABOUT OUTREACH AND EDUCATION. BUT WE'RE GOING TO BE WORKING WITH THE GOVERNMENT AFFAIRS TEAM. THEY'RE STARTING THE PROCESS FOR THE LEGISLATIVE AGENDA, AS WELL AS WITH THE JOINT COMMISSION ON ELDERLY AFFAIRS. WE DON'T HAVE ANYTHING IN THE QUEUE YET, BUT WE'LL BUILD ON THAT. >> CASTILLO: THAT WILL BE IMPACTFUL WORK. MOVING OVER TO THE CONVERSATION AROUND YOUTH VIOLENCE, WITHIN THE LAST WEEK IN DISTRICT 5 WE HAD AN INCIDENT IN WHICH WE HAD A BOXER AT THE BOXING GYM, A 15-YEAR-OLD COMMITTED SUICIDE AND A 15-YEAR-OLD WAS SHOT BY A YOUNGER YOUTH. SO THIS IS VERY MUCH NEEDED WORK. I APPRECIATE YOU ALL ENTERING INTO THE SCHOOLS. BECAUSE WHAT WE HEAR FROM OUR PEER MENTORS IS THE VALUE OF GOING INTO LOWER GRADE LEVELS. SO PLEASED TO SEE THAT YOU ARE BEGINNING WITH THIRD GRADE, BECAUSE THAT'S WHERE THE SAFE HOUSE, THAT'S WHERE THE HIGHEST NEED IS. WHERE I BELIEVE THERE'S OPPORTUNITY TO IMPROVE, I ALSO UNDERSTAND GETTING INTO SCHOOLS IS VERY DIFFICULT. IS INTEGRATING PEER MENTORS. I KNOW AGAIN WITH BENNIE PRICE, HE HAS NONPROFITS HE WORKS WITH. I THINK GETTING PLUGGED INTO THEM WOULD BE OF VALUE. THESE ARE INDIVIDUALS WITH LIVED EXPERIENCE WHO HAVE BEEN INCARCERATED AND CAN SHARE THE IMPACT OF HAVING THAT SHORT-TERM THINKING, OR LACK OF IMPULSE CONTROL, THE IMPACT THAT IT CAN HAVE ON YOU LONG-TERM. THERE'S VALUE SITTING WITH THE SAFE HOUSE TO SEE IF THEY COULD BE WELCOMED INTO THE SCHOOLS AS WELL AND TO SHARE -- INTEGRATE THAT INTO THE CURRICULUM. I APPRECIATE THE WORK ON BOTH OF THE INITIATIVES. I WANT TO GO BACK TO THE SENIORS. I MISSED A POINT. WE HAD A WHO LET THE DOGS OUT EVENT CONNECTED TO THE SENIOR CENTER. WE HAD A HANDFUL OF SENIORS COME OUT. I HAVE MY DOG. BUT I TAKE VIA LINK. SO I DON'T KNOW HOW TO GET CONNECTED TO RESOURCES. WE HAVE A TEAM MEMBER THAT'S GOING TO WORK TO HELP COORDINATE THAT. I HIGHLIGHT THAT BECAUSE THERE'S JUST THAT HIGH NEED. AT ANOTHER NEIGHBORHOOD ASSOCIATION MEETING, A COMMUNITY MEMBER HAD A CONCERN ABOUT THEIR NEIGHBOR, WHO IS A SENIOR, HAS INDOOR PETS. AND THERE'S ISSUES WITH THE OVERALL LIVING CONDITIONS BECAUSE OF THEIR PET IN THEIR HOME. BUT THEY'RE CONCERNED ABOUT ADULT PROTECTIVE SERVICES GETTING INVOLVED. SO I DON'T KNOW WAT RESOURCES -- WORK WITH SENIORS, WHAT THAT COULD LOOK LIKE, OR IF IT EXISTS. >> I KNOW JOHN IS HERE. I DON'T WANT TO OVERSTEP. WE HAVE WORKED WITH ACS IN THE PAST TO GO TO SENIOR CENTERS AND BRING STAFF TO TALK TO SENIORS ABOUT PET HEALTHCARE AND OTHER NEEDS. WE ALSO WORK WITH MEALS ON WHEELS AND THEY HELP WITH FOOD FOR PETS AS WELL. SO THERE'S A FEW RESOURCES THAT WE CAN CONNECT WITH. AND WE'LL CERTAINLY CONNECT WITH ACS TO LOOK AT SPECIFIC STRATEGIES THAT WE COULD BRING TO ALL THE CENTERS. >> CASTILLO: THANK YOU. APPRECIATE IT. THANK YOU, REBECCA. >> KAUR: THANK YOU. COUNCILMEMBER MCKEE-RODRIGUEZ? COUNCILMEMBER SPEARS? >> SPEARS: THANKS, CHAIR. THANK YOU FOR THE PRESENTATIONS. YOU KNOW, I LOVE TO GO TO MY SENIOR CENTER AND INTERACT WITH THE SENIORS. AND I AGREE WITH A LOT OF THE WAY -- THE DIRECTION THAT WE'RE TAKING HERE IN THE SUBCOMMITTEE. WE DID DO SOME OF THE FINANCIAL -- WE DID A COUPLE OF FINANCIAL, LIKE, SEMINARS AND TECHNOLOGY SEMINARS AT THE SENIOR CENTER. AND THEY REALLY APPRECIATED THOSE, ESPECIALLY BECAUSE THAT'S EVER-CHANGING. SO I'M GLAD THAT WE'RE LOOKING AT EXPANDING THAT TO SOME DEGREE. OR AS MUCH AS WE CAN, POTENTIALLY EVEN BRINGING IN -- I THINK WE EVEN BROUGHT IN THE COUNTY TO HELP US WITH THAT, BECAUSE THEY'RE OVER THE COURT SYSTEM. SO THEY WERE HELPFUL IN SOME OF THAT AS WELL. SO IS THERE ANY DESIRE TO DO [00:20:02] THAT, TO WORK ALONGSIDE THE COURT SYSTEM? >> WE WORK WITH A NUMBER OF PARTNERS. WE'VE BROUGHT IN BEXAR COUNTY ON VARIOUS EDUCATIONAL SEMINARS TO PROVIDE AT SENIOR CENTERS. I BELIEVE IT WAS AT WALKER RANCH, WE BROUGHT IN THE SHERIFF'S OFFICE AND SAPD TO DO SOME CRYPTOCURRENCY AWARENESS, SINCE THAT'S KIND OF A SCAM THAT'S HAPPENING RIGHT NOW. I THINK THEY DID IT THROUGH BINGO. SO TRYING TO LOOK AT FUN, INTERACTIVE WAYS WE CAN DO THAT. WE'RE ALWAYS OPEN. >> SPEARS: I'M SURPRISED THEY PULLED THAT OFF. THEY'RE VERY SERIOUS ABOUT THE BINGO. I'M GLAD THAT WE'RE DOING THAT, SINCE YOU BRING IN THE EXPERT ON THAT. WHEN YOU ARE SAYING ON THE 447 OLDER ADULTS THAT WERE ASSISTED, CAN YOU TELL ME A LITTLE BIT MORE ABOUT THAT, HOW WE TRACK OUTCOMES THERE, AND WHAT HAPPENS AFTER THEY'RE CONNECTED WITH THE SERVICES? >> IN SOME CASES, IT'S A VERY SMALL CONNECTION. SO THEY MAY SAY, I HAD THIS UNEXPECTED COST, DIDN'T HAVE ENOUGH SAVINGS, AND I'M FOOD INSECURE, BUT IT'S A ONE-TIME SITUATION. SO IN THAT CASE IT'S JUST A DIRECT REFERRAL TO THE FOOD BANK, HELPING MAKE SURE THEY'RE GETTING THAT COMMODITY -- THE MONTHLY COMMODITIES TO CARRY THEM FORWARD FOR THE MONTH. IN OTHER CASES IT MAY BE I'M STRUGGLING EVERY MONTH. AND THEN IT'S LOOKING AT WHAT ARE YOU CURRENTLY -- WHAT BENEFITS ARE YOU CURRENTLY SIGNED UP TO GET AND WHAT ELSE CAN WE CONNECT YOU WITH. SO, SOMETHING LIKE FOOD STAMPS, USING THE SAME FOOD BANK EXAMPLE, THEY ACTUALLY DO S.N.A.P. ENROLLMENT AS WELL. SO WE WOULD CONNECT THEM TO THE FOOD BANK. WE WOULD MAKE SURE THEY WENT TO THEIR APPOINTMENT. WE WOULD MAKE SURE THAT THE FOOD BANK HELPED THEM COMPLETE THEIR APPLICATION. AND THEN FOLLOW UP. IF THAT RESOURCE FOR WHATEVER REASON DOESN'T WORK, LET'S SAY THE SENIOR IS NOT ELIGIBLE FOR THAT PARTICULAR RESOURCE, THEN WE WOULD LOOK AT CAN WE CONNECT THEM TO A MONTHLY FOOD PANTRY, FOR EXAMPLE. SO WE WOULD EXPLORE VARIOUS RESOURCES TO HELP ADDRESS THAT ONE PARTICULAR NEED, WHETHER IT'S A ONE-TIME ISSUE OR A RECURRING ISSUE. >> SPEARS: ONCE YOU MAKE THAT CONNECTION, DO WE TRACK THAT, OR FOLLOW UP, OR WHAT'S THE PROCESS AFTER? >> WE DO FOLLOW UP WITH THEM TO MAKE SURE THAT THEY'RE CONNECTED TO THE RESOURCE. >> SPEARS: OKAY. >> IF THEY NEED SOMETHING MORE, WE MAY REFER THEM TO OUR FINANCIAL COUNSELOR. FREQUENTLY, ESPECIALLY WITH EXPLOITATION, FRAUD, AND SCAMS, WE'RE NOT SEEING SOMEONE SAY I'VE BEEN EXPLOITED. THEY'RE SAYING I DON'T HAVE ENOUGH FOOD FOR THE MONTH. THEN YOU'RE ASKING QUESTIONS -- LEADING QUESTIONS. YOU DIG DOWN AND FIND OUT THERE'S REALLY A DEEPER ISSUE HAPPENING HERE. SO WE WOULD EITHER REFER THEM TO A FINANCIAL COUNSELOR, OR IF WE HAVE ENOUGH INFORMATION AND WE DO SUSPECT THAT THAT'S HAPPENING, WE WOULD REFER THEM TO LAW ENFORCEMENT. >> SPEARS: DO YOU KNOW HOW MANY CASES OF FINANCIAL FRAUD OR EXPLOITATION WE HAD OR WERE REFERRED? >> WE REFERRED 20 CASES TOTAL. MOST OF THOSE WERE WITH ADULT PROTECTIVE SERVICES. >> SPEARS: OKAY. >> AND THAT WAS JUST FOR FISCAL YEAR '26. >> SPEARS: DO YOU SEE A LOT OF REFERRALS THROUGH CODE ENFORCEMENT? >> WE DON'T REALLY GET ANY QUESTIONS RELATED TO CODE. IT'S MORE ABOUT IMMEDIATE NEEDS, MORE ABOUT RENTAL ASSISTANCE OR MORTGAGE ASSISTANCE, FOOD INSECURITY, SOME OF THOSE MORE BASIC TYPE OF NEEDS. >> SPEARS: OKAY. THANKS. THANK YOU. AND JUST WANTED TO TOUCH ON PROJECT WORTH. I'M GLAD THE PILOT WAS SO SUCCESSFUL. IT'S IMPORTANT. AND THE MORE WE CAN IMPLEMENT PROGRAMS LIKE THIS THROUGHOUT SCHOOLS, I THINK THE BETTER. THIS IS GOOD. AND GOOD WORK. AND I'M GLAD THAT IT'S SUCCESSFUL AND WE HAVE SOME SHIFTS THAT YOU'RE WANTING TO MAKE. BUT . . . I DON'T KNOW. I JUST THINK IT'S GOOD. SO, THANK YOU. >> THANK YOU. AND BRIEFLY, THANK YOU FOR THE PRESENTATIONS. REALLY QUICK, ON THE REGISTRY FOR DO NOT CALL, I DON'T KNOW IF I OR MY STAFF IS FULLY AWARE, CAN YOU TELL US WHAT THAT LOOKS LIKE AND HOW THAT SUPPORT WORKS? >> SO I ACTUALLY WASN'T FAMILIAR WITH IT. I TESTED IT MYSELF. YOU GO TO A WEBSITE, A FEDERAL WEBSITE. AND YOU ENTER YOUR NUMBER FOR THE DO NOT CALL REGISTRY. THERE'S STEPS YOU HAVE TO TAKE TO VERIFY. ONCE YOU DO THAT, YOU'RE AUTOMATICALLY ENROLLED IN IT. IT'S A FEDERAL REGISTRY. >> KAUR: IF YOU COULD SEND THAT OUT TO OUR TEAM TO MAKE SURE THEY HAVE THAT, I KNOW WE GET -- WE SHOULD DO OUR OWN [00:25:01] NUMBERS. I GOT A SPAM CALL. I WAS TAKING CALLS YESTERDAY. BUT ALSO, FOR 311, BECAUSE I KNOW OUR RESIDENTS CALL 311 A LOT. IT WOULD BE GOOD FOR 311 STAFF TO BE TRAINED ON THAT REGISTRY AS WELL. AND IT DOESN'T SEEM -- >> IT'S A VERY QUICK, EASY PROCESS. >> KAUR: GREAT. THE ONE OTHER QUESTION I HAD FOR YOU WAS AROUND THE OUTREACH -- DO WE HAVE A TARGET FOR WHAT WE'RE TRYING TO AIM AT FOR THIS YEAR? >> FOR FISCAL YEAR '26 WE WERE HOPING TO BE AT 350, BUT KNOWING WE WERE ABLE TO HIT 500 PRETTY EASILY WE ARE LOOKING TO INCREASE THAT. PART OF THE STRATEGY IS BRINGING IN OTHER PROVIDERS. SO A LOT OF IT IS DONE BY OUR FINANCIAL COUNSELOR. BUT WE HAVE FOUND SUCCESS IN BRINGING IN OTHER PROVIDERS THAT ARE SUBJECT-MATTER EXPERTS, LIKE OASIS AND OATS. >> KAUR: FOR THE SAKE OF SAYING, LOOKING AT DATA, DO WE TAKE A LOOK TO SEE W WHICH AREAS WITH BEING HIT THE HARDEST WITH SCAMS AND FRAUDS FOR OLDER ADULTS, AND FOCUSING THE OUTREACH IN THAT AREA? >> WE'VE BLANKETED THE TRAINING ACROSS ALL SENIOR CENTERS, BUT WE CAN BE MORE DILIGENT ABOUT LOOKING AT THE DATA TO MAKE SURE THAT WE'RE PROVIDING MORE SPECIFIC TARGETED TRAINING TO SENIOR CENTERS. AND WE CAN BUILD THAT IN. >> KAUR: I WOULD LOVE TO ALSO SEE IF WE SEE ANY CHANGES IN THE CRIME RATE IN THOSE AREAS, OR EVEN JUST IN GENERAL. SO KNOWING THAT WE'VE DONE THIS FOR TWO YEARS, WHAT DOES THAT LOOK LIKE AT THE END OF FISCAL YEAR '27 TO SEE IF THE FINANCIAL SCAMS FOR THE OLDER ADULT POPULATION DOES DECREASE. I'D LOVE TO LOOK AT THAT. THANK YOU SO MUCH. AND REBECCA, GREAT WORK. I'M SUPER EXCITED ABOUT THE COUNSELORS. WHEN WE FIRST PROPOSED THIS, COUNCILMEMBER CASTILLO AND I WERE ON THE SUBCOMMITTEE, WE THOUGHT IT WAS GOING TO BE AFTER SCHOOL. THEN YOU'RE ONLY GETTING A SMALLER SUBSET OF THE POPULATION. I'M GLAD THAT THEY DECIDED TO TAKE THAT ON. HOW DID THAT HAPPEN? >> THE SCHOOL DISTRICT ALSO HAS A BOARD GOAL ON SOCIAL EMOTIONAL LEARNING. AND SO WHEN WE WENT THROUGH THE CURRICULUM, THE TYPES OF ACTIVITIES, WE HAD TESTIMONY FROM OUR PROJECT WORTH. AND I'M PERSUASIVE. >> KAUR: I LOVE THAT. >> THEY WERE LIKE, SOLD. >> KAUR: GREAT. >> AND SO AS YOU KNOW, COUNSELORS ARE VERY BUSY. SO, WE WERE JUST VERY HAPPY. BUT WE HAVE NOT GIVEN UP ON AFTER-SCHOOL, EITHER, BECAUSE THE MORE THAT WE HAVE THE DOSAGE THE BETTER. I AM SETTING UP A MEETING WITH THE XL BEYOND THE BELL, OUR NONPROFITS, AND SPECIFICALLY GOING TO DO O ONE-ON-ONE MEETINS WITH NONPROFITS. AND THEN TO THE POINT OF WE DO HAVE NEED ACROSS THE CITY, THIS IS A PILOT, BUT WE DO PLAN TO SHOP AROUND OTHER SCHOOL DISTRICTS NOW THAT I THINK WE HAVE A GREAT MODEL. WE'VE DONE ALL OF THE WORK. THE TRAIN THE TRAINER IS A GREAT MODEL TO EXPAND THIS, BECAUSE PROJECT WORTH, WE HAD ABOUT 120 KIDS PARTICIPATE IN PROJECT WORTH. AND WITH THIS PILOT, WE'RE GOING TO BE UP TO 1250. >> KAUR: ARE THE COUNSELORS DOING IT DURING THE DAY WITH STUDENTS THEY'RE VISITING? IS THAT THE IDEA? >> IT VARIES DURING EVERY SCHOOL. SOME HAVE MASCOT HOUR. SOME ARE EMBEDDING IT IN SOME OF THEIR ELECTIVES AND PE. SO IT'S GOING TO CHANGE BY THE SCHOOL. BECAUSE WE'RE IN SOME CHARTERS. WE'RE WORKING WITH THE SCHOOL TO MAKE SURE THAT IT FITS WITHIN THEIR SCHEDULE. >> KAUR: IT WOULD BE GOOD FOR US TO TRACK TO SEE HOW THEY IMPLEMENT DURING THE DAY, AND THE AMOUNT OF TIME THAT THE CURRICULUM GETS USED. BECAUSE SOMETIMES, SOME OF US EDUCATORS WILL TRY TO SQUEEZE MORE IN THAN WE CAN ACTUALLY DO. SO JUST BE GOOD TO SEE IF THE PROGRAM IS ACTUALLY IMPLEMENTED TO FIDELITY WHEN WE'RE LOOKING AT THE PRE- AND POST-SURVEY SO THAT THE DATA CAN BE ANALYZED, IF A SCHOOL ACTUALLY USED THE CURRICULUM ONCE A WEEK FOR THOSE STUDENTS THAT MIGHT BE MORE EFFECTIVE. WE'LL SEE WHAT THE DATA SHOWS VERSUS IF IT WAS ONCE A QUARTER. >> THAT'S WHY I MADE SURE WE HAD A SCOPE AND SEQUENCE IN THE SOLICITATION GUIDE TO MAKE SURE WE SAID, WE SET THIS EXPECTATION AND IS IT BEING FOLLOWED. >> KAUR: WHAT ARE THE NINE SCHOOLS THAT ARE USING IT? >> WE'RE GOING TO HAVE 16 IN TOTAL. WE'VE TRAINED COUNSELORS IN 9. WE'RE SCHEDULING MORE TRAININGS NEXT WEEK, THE FIRST WEEK OF OCTOBER. AND THE SCHOOLS THAT WE HAVE ARE WASHINGTON ELEMENTARY IN D2. [00:30:05] YOUNG MAN'S LEADERSHIP ACADEMY, D2. DAVIS COLLEGE PREP, D2. KOE MIDDLE SCHOOL, CAMERON ELEMENTARY, SMITH ELEMENTARY, ALL THOSE ARE IN D2. AND THE FOLLOWING SCHOOLS IN DISTRICT 3 -- COTWELLS MIDDLE SCHOOL, ROGERS COLLEGE PREP, MISSION ACADEMY, BALL ELEMENTARY, HIGHLAND HILLS, JAFFETTE ELEMENTARY. SO IT'S A NICE DISTRIBUTION OF WHERE WE ARE IN THE COMMUNITY. >> KAUR: WAS IT A SELF-SELECTION? >> NO. WE LITERALLY -- SAPD WAS WONDERFUL IN GETTING US SOME VERY RICH DATA. AND WITHIN THE ZIP CODES WE LOOKED TO SEE WHAT SCHOOLS WERE IN THE ZIP CODES WITH THE HIGHEST RATE OF YOUTH CRIME, AND THEN WE'VE BEEN WORKING WITH THE ASSISTANT SUPERINTENDENT ON THIS. AND SO, YOU KNOW. >> KAUR: GREAT. >> HELPED US MAKE THOSE CONNECTIONS WITH THE SCHOOLS. >> KAUR: THAT'S AWESOME. I LOVE THE STRATEGY THERE. I'M LOOKING FORWARD TO SEEING THE DATA FROM THE PRE-AND POST-SURVEYS, AND LONG-TERM. THANK YOU SO MUCH. >> THANK YOU. >> KAUR: ANY OTHER COMMENTS ON THIS ITEM? WE'LL MOVE ON TO ITEM NUMBER 3, A BRIEFING ON THE CCR FOR SAFE LODGING. MARIA FROM ICSO, INTEGRATED MUST INTEGRATEDCOMMUNITY SAFETY OFFI. >> GOOD AFTERNOON, I'M MARIA, PRESENTING ON THE CCR FOR SAFE LODGING PARTNERSHIP TASK FORCE. TODAY'S PRESENTATION WILL PROVIDE INSIGHTS BASED ON DATA ANALYSIS. AND STAFF IS REQUESTING THE COMMITTEE'S INPUT FOR NEXT STEPS. THE CCR WAS SUBMITTED IN MAY OF 2026 BY COUNCIL DISTRICT 2, HEARD BY GOVERNANCE COMMITTEE, REQUESTED ENGAGEMENT OF MOTEL OPERATORS, RESIDENTS, CITY DEPARTMENTS AND COMMUNITY AND UNIVERSITY PARTNERS TO ALIGN SAFETY PRACTICES, COMMUNICATION, AND DATA SUPPORT. IT REQUESTED A REVIEW OF EVIDENCE-BASED INTERVENTIONS AND TO DEVELOP SAFETY STANDARDS AND INCENTIVES TO ENCOURAGE PROACTIVE MOTEL OPERATOR COMPLIANCE. IT ALSO REQUESTED A PILOT PROGRAM TARGETING HIGH-PRIORITY CORRIDORS OR PROPERTIES WITH DEFINED SUCCESS METRICS TO EVALUATE FUNDING OPPORTUNITIES. AND FINALLY TO ASSESS DISPLACEMENT RISK FOR VULNERABLE RESIDENTS AND DEVELOP A PLAN TO COMMUNICATE PROGRAM GOALS. OVER THE PAST SEVERAL MONTHS, THE ICSO HAS BEEN ANALYZING DATA IN RESPONSE TO THE CCR. WE HAVE PRODUCED A WEALTH OF ANALYSIS IN THIS INITIAL RESEARCH PHASE. OUT OF CONSIDERATION FOR THIS COMMITTEE'S TIME, I AM PRESENTING HIGHLIGHTS. YOU MAY FIND ADDITIONAL INSIGHTS IN YOUR BACKUP SLIDES. WE LOOK FORWARD TO ANY ADDITIONAL LINES OF INQUIRY THIS COMMITTEE MAY PROVIDE THAT WE CAN PURSUE. WE BEGAN BY GATHERING HOSPITALITY BUSINESS DATA, UTILIZING AN INDEPENDENT RESEARCH ORGANIZATION THAT THE PLANNING OFFICE HAS A LICENSE FOR. ONCE WE HAD THAT DATA WE HAD TO DEFINE WHAT IS A MOTEL FOR THE PURPOSE OF THE CCR. THERE IS A VERY HELPFUL COLUMN IN THAT DATASET THAT DEFINED WHETHER MY ROOM DOOR OPENED TO THE EXTERIOR OR THE OUTSIDE, HAD W,WHEN W WHICH WOULD BE A MOTEL, VERSUS A HALLWAY, WHICH WOULD BE A HOTEL. WITH THAT IN MIND, WE FILTERED OUT ALL BUSINESSES MARKED AS PERMANENTLY CLOSED. WE WERE LEFT WITH 150 MOTELS ACROSS THE CITY OF SAN ANTONIO. WE MATCHED THOSE BUSINESS PROPERTY ADDRESSES TO THEIR PARCELS TO OBTAIN THEIR GEOGRAPHIC FOOTPRINT. ON THE RIGHT YOU CAN SEE A MAP OF THOSE 150 MOTELS AND THEIR COLORS ARE DENOTING THE YEARS IN WHICH THEY WERE BUILT. WE HAVE THREE AGE BANDS -- PRE-1969, 1970-89, AND 1990-2010. I HAD STAFF VERIFY THAT NO NEW MOTELS HAVE BEEN BUILT SINCE 2010. ON THE LEFT YOU'LL SEE A TABLE WITH DESCRIPTIVE STATISTICS. OUR MEDIAN MOTEL DAILY RATE IS $65 WITH 39 ROOMS SITTING ON 1.17 ACRES. FOR THE PURPOSE OF THIS PRESENTATION, OUR DATA SOURCE IS POLICE CALLS FOR SERVICE FROM THE COMPUTER-AIDED DISPATCH. MARK 43 FOR OFFENSES, QUALITY OF LIFE, INSPECTIONS, AND PROPERTY DATA. THE TIMEFRAME FOR THE DATA IS OCTOBER 2023-JUNE 2026, ABOUT 33 MONTHS. I'LL NOTE FOR THIS PRESENTATION AND ANALYSIS, WE REMOVED ALL PROACTIVE POLICE CALLS FOR SERVICE. THAT WOULD BE OUR HOTSPOT TREATMENTS, OUR PATROL, AND ON-SITE ACTIVITY. [00:35:02] WE WERE LOOKING SPECIFICALLY AT CITIZEN AND COMMUNITY-GENERATED CALLS FOR SERVICE. AS I MENTIONED, WE HAVE A WEALTH OF ANALYSIS TO SHARE. BUT HERE ARE SOME FOCUSED FINDINGS. OUR LOWER-PRICED MOTELS SHOW MORE CALL ACTIVITY IN POLICE AND 311. OUR LOWER-PRICED MOTELS ALSO DEMONSTRATE HIGHER OFFENSE ACTIVITY. A GEOGRAPHIC CLUSTERING EFFECT WAS OBSERVED WHERE MOTELS LOCATED NEAR OTHER HIGH-ACTIVITY MOTELS TEND TO ALSO SHOW ELEVATED ACTIVITY, BUT THIS RELATIONSHIP WEAKENS WHEN YOU REMOVE THE HIGHEST-ACTIVITY MOTELS. MOTELS BUILT BETWEEN 1970 AND 1990 SHOW MEANINGFULLY MORE CALL ACTIVITY AND POLICE IN 311 THAN BOTH OLDER AND NEWER PROPERTIES. MOTEL ACTIVITY OVER TIME LARGELY TRACKS CITYWIDE AND IT REMAINS RELATIVELY STABLE. MOTELS EXHIBIT SIGNIFICANTLY HIGHER RELATIVE POLICE CALLS FOR DISTURBANCES AND ASSAULTS IN PROGRESS. AND FINALLY, NO RELATIONSHIP BETWEEN THE OWNERSHIP TYPE AND PUBLIC SAFETY OUTCOME WAS OBSERVED. WITH THOSE OWNERSHIP TYPES DEFINED AS FRANCHISE, INDEPENDENT, OR CHAIN MANAGED. AS YOU'RE AWARE, THE CITY HAS BEEN CONDUCTING A VIOLENT CRIME REDUCTION PLAN WITH PHASE ONE BEING HOTSPOT POLICING. SINCE WE BEGAN HOTSPOTS, EIGHT MOTELS HAVE RECEIVED A MINIMUM OF 24 HOTSPOT DOSES AS PART OF 18 DISTINCT TREATMENT PLANS. A DOSE BEING DEFINED AS 15 MINUTES OF HIGH VISIBILITY PRESENCE BY POLICE IN A PROTOCOL VEHICLE WITH LIGHTS ON, OR HIGH VISIBILITY WHERE THE OFFICER PATROLS ON FOOT AND MAKES CONTACT WITH RESIDENTS AND COMMUNITY MEMBERS. THOSE EIGHT MOTELS HAVE RECEIVED APPROXIMATELY 2900 HOTSPOT DOSES FOR THEIR TREATMENT PLANS FROM 2023 TO JUNE OF 2026. A SPECIFIC EXAMPLE TO HIGHLIGHT WOULD BE LIVING, 2 SUBJECT TO A DART AGREEMENT IN NOVEMBER. THE MAP SHOWS YOU THOSE EIGHT MOTELS THAT PARTICIPATED IN THE HOTSPOT TREATMENTS. WHEN LOOKING AT THE TOP 20 OFFENSES TAKING PLACE AT MOTELS, HERE WE'RE COMPARING THE RATES OF THOSE OFFENSES AT MOTELS COMPARED TO THE CITYWIDE. I'LL NOTE THAT THOSE THAT YOU SEE OCCURRING AT ONE TO TWO TIMES THE RATE OF THE CITY ARE NOT MEETING THE THRESHOLD OF STATISTICAL SIGNIFICANCE. HOWEVER, WE HIGHLIGHT THOSE THAT DO. PROSTITUTION IS OCCURRING AT 19 TIMES THE RATE AT MOTELS. UNAUTHORIZED USE OF VEHICLE AT 3.5 TIMES THE RATE AT MOTELS. AND SEXUAL ASSAULT AT 4.33 TIMES THE RATE. I'LL NOTE HERE OUR NUMBER ONE PROBLEM TYPE, A WANTED PERSON, IS RELEVANT TO THE NEXT SLIDE, DESCRIBING WHEN AN INDIVIDUAL HAS A WARRANT FOR THEIR ARREST. THE ICSO PURPOSELY COMPARED MOTELS TO APARTMENTS, AS APARTMENTS AND MOTELS SERVE A SIMILAR PURPOSE IN OUR COMMUNITY. THEY ALSO AT TIMES HAVE SIMILAR LAYOUTS AND INFRASTRUCTURE AND DESIGN. SO WHEN YOU DIRECTLY COMPARE THE ACTIVITY RATES FOR THE ROOMS, MOTELS TO APARTMENTS, MOTELS APPEAR TO HAVE HIGHER RATES OF POLICE CALLS, OFFENSES, AND ARRESTS. HOWEVER, ON THE RIGHT, WHEN WE CONTROL SO THAT WE COMPARE MOTELS TO A SIMILAR APARTMENT OF SIZE, PRICE, AGE, AND LOCATION, WE SEE THAT POLICE CALLS AND OFFENSES EXHIBIT NO REAL DIFFERENCE WHEN YOU CONTROL FOR THESE KEY CHARACTERISTICS BETWEEN MOTELS AND APARTMENTS. HOWEVER, ARRESTS REMAIN AT TWO TIMES THE RATE AT MOTELS. AND AGAIN, I'LL LINK THIS BACK TO OUR PREVIOUS SLIDE WHERE THAT WANTED PERSON IS OCCURRING AT 1.7 TIMES THE RATE AT MOTELS. WHEN A PERSON HAS A WARRANT AND AN OFFICER IS RESPONDING TO A CALL FOR SERVICE OR CONDUCTING PROACTIVE WORK, THEY HAVE NO DENO --DISCRETION BUT TO ARRESTE INDIVIDUAL. THIS IS WHY WE SEE A RELATION TO THE RATE OF ARREST AT MOTELS. ONCE AGAIN, I'LL BRING UP THIS THREAD AT THE END OF OUR PRESENTATION. THIS SLIDE SHOWS A MAP OF OUR MOST ACTIVE MOTELS AND WE HAVE BROKEN THEM DOWN INTO PERCENTILE BANDS. WE HAVE POLICE CALLS, OFFENSES, AND ARRESTS. THE PINK TRIANGLES SHOW THE MOST ACTIVE HOTELS IN THE 90TH PERCENTILE. PRGREEN IS SECOND MOST ACTIVE. I'LL NOTE THAT THERE ARE NINE MOTELS THAT SHOW UP IN OUR 90TH PERCENTILE ACROSS ALL THREE OF THESE MAPS, ALL THREE OF THESE CATEGORIES. TWO OF THEM ARE LOCATED IN THE NNORTHEAST SIDE OF TOWN. THE REMAINING ARE ON THE SOUTH SIDE OF TOWN, SAN ANTONIO RIVER [00:40:06] SOUTH. IN ADDITION TO LOOKING AT PUBLIC SAFETY DATA, WE ALSO COMMUNICATED WITH OUR PARTNER DEPARTMENTS WHO CONDUCT SOCIAL SUPPORT SERVICES. AND HOMELESS SERVICES, AND NEIGHBORHOOD HOUSING SERVICES DO PROVIDE SERVICES WHEN REQUESTED DURING DARTS. HOMELESS STRATEGY SERVICES DEPARTMENT ALSO CONDUCTS OUTREACH OPERATIONS AT MOTELS IF A CLIENT MEETS THE DEFINITION OF HOMELESSNESS AND SERVICES ARE REQUESTED. IN ANY DOMESTIC VIOLENCE CALL FOR SERVICE, WE'LL RECEIVE FOLLOWUP FROM METRO HEALTH. THE CCR ALSO ASKED US TO RESEARCH ANY STUDIES AND EVIDENCE-BASED PRACTICES IN REGARDS TO MOTEL SAFETY. ARIZONA STATE UNIVERSITY PIONEERED LOOKING AT MOTEL PUBLIC SAFETY PROGRAMS IN THE '90S. ONE OF THE FIRST CITIES IN WHICH THEY DID THE STUDY WAS IN CALIFORNIA, WHERE THE CITY IMPLEMENTED A VO VOLUNTARY PROGM WITH MOTELS. IN ADDITION TO HEALTH AND CODE STANDARDS, THERE WAS ALSO A POLICE CALL FOR SERVICE PER ROOM RATIO STANDARD. AND THE TAKEAWAY FROM THE VOLUNTARY PROGRAM WAS IT WAS NOT AS SUCCESSFUL AS T THEY WOULD LIKE. MANY OF THESE CITIES ENDED UP SHIFTING TO AN ORDINANCE-BASED PROGRAM WHERE YOU HAD TO ACHIEVE THIS CALL FOR SERVICE ROOM RATIO STANDARD TO RECEIVE YOUR CERTIFICATE OF OCCUPANCY SO YOU COULD OPERATE AS A BUSINESS. AS A RESULT IN SOME OF THESE CITIES, SOME MOTELS DID CLOSE AS THEY COULD NOT ACHIEVE THAT STANDARD. OVER TIME, RESEARCHERS HAVE HIGHLIGHTED SOME CONCERNS THAT HAVING A CALL FOR SERVICE RATIO STANDARD INCENTIVIZES OPERATORS AND OWNERS TO SUPPRESS CALLS FOR SERVICE COMING FROM RESIDENTS AND VISITORS. THIS IS PARTICULARLY A HIGHLIGHT WITH DOMESTIC VIOLENCE. SO IF THERE ARE CRIME AND PUBLIC SAFETY ISSUES HAPPENING AT MOTELS, WE WANT PEOPLE TO BE CALLING 911, CALLING 311, AND UTILIZING OUR LINES. HOWEVER, THIS WAS A CONCERN WITH MAINTAINING THESE STANDARDS FOR CALLS FOR SERVICE. JUST A CONSIDERATION AS WE MOVE FORWARD. SAPD AVISED THEY SHOULD ACCOMPANY CITY STAFF CONDUCTING OUTREACH AT MOTELS WITH HIGHER LEVELS OF VIOLENCE. AND MOTELS SERVE AS AN IMPORTANT AFFORDABLE HOUSING OPTION FOR MANY SAN ANTONIO RESIDENTS, AS THE CCR ACKNOWLEDGES. NO SECURITY DEPOSITS ARE REQUIRED. I DON'T NEED TO SAVE UP A LARGE LUMP SUM OF MONEY. NO BACKGROUND CHECKS, NO PROOF OF INCOME, AND NO CREDIT CHECK REQUIREMENTS. THIS LINKS US BACK TO MY WANTED PERSON TOP OFFENSE, THE WARRANTS. PEOPLE UNDERSTAND THAT NO BACKGROUND CHECKS ARE REQUIRED AT MOTELS. SO IT COULD BE EXPLOITED FOR PEOPLE WHO KNOW THAT LAW ENFORCEMENT IS LOOKING FOR THEM. THEY GO TO STAY AT A MOTEL INSTEAD OF THEIR APARTMENT. BUT AS WELL, PEOPLE WHO ARE JUSTICE-INVOLVED AND CAN'T PASS A BACKGROUND CHECK TO LIVE IN AN APARTMENT OR HOME, THEY CAN GET A ROOM AT A MOTEL. SO THIS IS ALSO IMPORTANT FOR CONSIDERATIONS AS WE DEVELOP OUR RECOMMENDATIONS. FOR NEXT STEPS, THE ICSO WILL LEAD AN INTERNAL DEPARTMENT TASK FORCE THAT WILL INCLUDE POLICE, CODE, HUMAN SERVICES, PLACE-BASED EMERGENCY SERVICES TEAM, NEIGHBORHOOD HOUSING, AND HOMELESS SERVICES AND STRATEGIES OUTREACH TEAM. WE WILL ENGAGE WITH MOTEL OWNERS AND OPERATORS IN THE SURROUNDING COMMUNITY DURING THE FALL AND WINTER, AND WE WILL RETURN TO THE PUBLIC SAFETY COMMITTEE IN THE JANUARY/FEBRUARY TIMEFRAME WITH FEEDBACK AND OUR PRELIMINARY RECOMMENDATIONS. I'D LIKE TO GIVE A SPECIAL ACKNOWLEDGMENT TO MY DATA SCIENTIST, RON, WHO PUT THIS TOGETHER. RAM IS HERE TO ANSWER ANY OF YOUR INTENSE DATA QUESTIONS THAT YOU MIGHT HAVE. WE ALSO HAVE THE CITY ATTORNEY'S OFFICE. WE HAVE DEVELOPMENT SERVICES AND POLICE, AND HUMAN SERVICES TO ANSWER ANY QUESTIONS THAT YOU HAVE. >> IF YOU HELPED ON THIS, WOULD YOU BE ABLE TO STAND SO WE COULD GIVE YOU A QUICK ROUND OF APPLAUSE? >> KAUR: THANK YOU, GREAT PRESENTATION. COUNCILMEMBER MCKEE-RODRIGUEZ. >> MCKEE-RODRIGUEZ: THANK YOU. I'LL BE SHORT. THANK YOU ALL SO MUCH FOR ALL OF YOUR WORK ON THIS. YOU ACCOMPLISHED SO MUCH IN SUCH A SHORT AMOUNT OF TIME. THIS IS TO A T WHAT I IMAGINED THAT AN OFFICE LIKE ICSO WOULD BE DOING WHEN I MADE A PITCH FOR A SIMILAR OFFICE FOR YEARS AFTER BEING ELECTED. YOU SAID EVERYTHING I THINK NEEDED TO BE SAID. YOU DID EVERYTHING THAT I ASKED OF YOU. SOUND LIKE YOU'RE GOING TO BE ENGAGING WITH THE MOTEL ON AOPERATORS? AND COMING BACK. DOES THAT REQUIRE A MOTION? >> NO ACTION NEEDED. WE JUST WANTED TO HEAR YOUR INPUT. >> MCKEE-RODRIGUEZ: PERFECT. Y'ALL DID WONDERFUL. THANK YOU. >> KAUR: THANK YOU. WOULD EITHER OF YOU -- COUNCILMEMBER SPEARS. >> SPEARS: THANKS, CHAIR. [00:45:05] I, TOO, THINK ICSO IS AMAZING. YOU WERE JUST WITH US AT OUR HOA GROUP LUNCHEON THAT WE HAVE. AND WE CAN REALLY TAP INTO YOUR RESOURCES. Y'ALL ARE REALLY FULL OF A LOT OF KNOWLEDGE AND THINGS THAT MANY OF US WOULDN'T EVEN THINK ABOUT, OR KNOW TO THINK ABOUT. AND SO I HAVE GREAT ADMIRATION FOR WHAT YOU'RE DOING. I LOVE THIS CCR. I THINK IT'S IMPACTFUL. I DID WANT TO KNOW, WHEN YOU SAID ON THE NEXT STEPS, YOU'RE INCORPORATING ALL OF THESE DIFFERENT DEPARTMENTS, IS THIS GOING TO BE LIKE A TEAM APPROACH, OR EACH OF THEM GOING OUT? I DON'T KNOW HOW TO ENVISION THAT PIECE. >> WE LIKE THE TEAM APPROACH WHEN WE CAN. VERY SIMILAR TO PROBLEM-ORIENTED PLACE-BASED POLICING THERE'S SAFETY IN NUMBERS AS WELL WHEN WE DO GO TO THESE PLACES AND WE CAN LEVERAGE EACH OTHER'S STAFFING AND RESOURCES. SO I WOULD LIKE THIS TO BE TEAM-BASED AS MUCH AS WE CAN. >> SPEARS: I AGREE. YEAH. I THINK IT SOUNDS REALLY GOOD. AND WILL BE EFFECTIVE AND A HOLISTIC APPROACH. SO, THANK YOU. >> KAUR: COUNCILMEMBER CASTILLO. >> CASTILLO: THANK YOU, CHAIR. THANK YOU, MARIA FOR THE PRESENTATION, AND COUNCILMEMBER MCKEE-RODRIGUEZ FOR THIS REQUEST. THIS IS AN ISSUE THAT WE OFTEN HEAR WITHIN THE ROOSEVELT NEIGHBORHOOD ASSOCIATION AND IT'S ONE OF THE AREAS THAT YOU HAVE IDENTIFIED AS ONE OF THE HOTSPOTS. I'D LIKE TO INVITE YOU TO PRESENT TO THE NEIGHBORHOOD ASSOCIATION. I KNOW THEY'D VALUE THE WORK YOU ARE PROPOSING. I VALUE THE POINT ON SLIDE 10 ABOUT THE IMPACT THAT A BACKGROUND CHECK AND/OR SECURITY DEPOSITS CAN POSE. WE KNOW THE IMPACT IN MOST FORMERLY INCARCERATED INDIVIDUALS HAVE ISSUES IDENTIFYING HOUSING, SO OFTENTIMES FIND THEMSELVES LIVING AT MOTELS. SO APPRECIATE THAT ACKNOWLEDGMENT. AND I'M INTERESTED TO SEE AS THIS EVOLVES AND IF -- MY QUESTION IS, IS THERE A TIMELINE THAT YOU HAVE IN MIND THAT IF THIS MODEL ISN'T SUCCESSFUL THAT WE DO MOVE INTO AN ORDINANCE, IS THERE A TIMELINE THAT Y'ALL HAVE TO POTENTIALLY EXPLORE AN ORDINANCE? >> SOMETHING THAT WE CAN DO, THAT OTHER CITIES DID UNDERTAKE WAS A PILOT. AND SO WE'D LIKE TO TRY A PILOT TYPICALLY AT LEAST SIX MONTHS IN ORDER TO SEE ANY KIND OF MEANINGFUL CHANGE IN CALL FOR SERVICE ACTIVITY OR TO DO RESIDENT SURVEY, RESIDENT ENGAGEMENT, A MINIMUM OF SIX MONTHS. AND THAT COULD BE SOMETHING THAT COUNCIL HAS INPUT ON. >> CASTILLO: I'D LIKE TO HIGHLIGHT THE ROLE OF ECONOMIC DEVELOPMENT. THE ROOSEVELT ASSOCIATION CONNECTED TWO OF THE MOTEL PROVIDERS TO ONE OF THE PROGRAMS AND SAW THAT -- THE ASSOCIATION HELPED THEM APPLY AND THEY SAW A REDUCTION IN ACTIVITY BY IMPROVING THE FACADE. BRINGING IN ECONOMIC DEVELOPMENT WOULD BE OF VALUE AS WELL. >> YES, MA'AM. >> CASTILLO: THANK YOU. >> KAUR: AND AGAIN, MARIA, THIS IS A GREAT PRESENTATION. YOU KNOW I LOVED UNDERSTANDING THE NUANCES ON SOME OF THESE. AND THERE'S THINGS I DON'T UNDERSTAND. I'LL TRY NOT TO BE TOO LONG-WINDED. WERE YOU ABLE TO DIG INTO THE TREND THAT THE 70 TO 90 HAD HIGHER CALLS THAN OLDER AND NEWER? >> TO DIG INTO MAYBE WHY THAT IS? >> KAUR: YEAH. >> SPECULATION THAT WE SAW WAS WE WERE ABLE TO SEE IF A PROPERTY IS RENOVATED. SO, IF YOU'RE OLDER, MAYBE IT'S TIME FOR RENOVATIONS. IF YOU'RE IN THAT MIDDLE AGE BAND, MAYBE NOT QUITE BAD ENOUGH FOR A RENOVATION AND A FACELIFT. SO KIND OF THAT FACADE THAT THE COUNCILWOMAN JUST REFERRED TO IS CRIME PREVENTION THROUGH ENVIRONMENTAL DESIGN, SHOWING THAT TERRITORIALITY AND THERE'S A CAPABLE GUARDIANSHIP. THAT'S ONE OF THE HYPOTHESES WE HAVE. WE CAN LOOK AT NEXT RENOVATION TIMES. WHEN WE GET ON THE GRO GROUND AD START DOING ASSESSMENTS, T WHATO THESE PLACES LOOK LIKE. THAT CONTRIBUTES TO PUBLIC SAFETY. >> KAUR: THAT WAS WHAT I WAS THINKING, IT WOULD BE INTERESTING TO SEE WHAT THAT COULD LOOK LIKE, IF WE ARE DOING AN ORDINANCE, MAYBE A CARE ROTD STICK MODEL. IF WE HAVE A PROGRAM THAT SAYS IF YOU DO XYZ -- I'M THINKING SIMILAR TO THE PROACTIVE APARTMENT INSPECTION PROGRAM. THAT NOT ONLY KEEPS US GETTING UP TO CODE, BUT ALSO WE DID THAT ONE PROGRAM FOR SMALL BUSINESSES TO ALLOW THEM TO FIX THEIR . . . I'M FORGETTING THE NAME, BUT THE FACADE, I THINK IT WAS THE FACADE IMPROVEMENT GRANT PROGRAM. THAT PROGRAM H HAD ITS CHALLENG. BUT THAT MIGHT BE A WAY. THE OTHER THING THAT YOU HIGHLIGHTED THAT I DON'T KNOW THAT I CONSIDERED WAS HOW MANY [00:50:04] LOCALS USE MOTELS. AND I HAVE ALWAYS JUST THOUGHT OF MOTELS MORE AS A TRANSIENT TRAVELING POPULATION. WERE YOU ABLE TO GET DATA ON HOW MANY LOCALS ARE ACTUALLY STAYING IN THESE PLACES? >> I DON'T HAVE INFORMATION ON LOCALS USING THESE PLACES. WE DID DISCOVER THAT OF THE 150 MOTELS, ONLY 19 HAVE THE EXTENDED STAY CERTIFICATE OF OCCUPANCY. AND SO THAT REQUIRES THAT THE ROOM HAS A KITCHEN AS PART OF THAT ROOM. AND THE REST OF THE 150 AREN'T EXTENDED STAY. AND SO I BELIEVE THE ORDINANCE, THE CITY ATTORNEY CAN CORRECT ME IF I'M WRONG, IS UP TO 30 DAYS. WHEN I HAD MY REALLY WONDERFUL SUMMER AMBASSADOR, SHE CALLED ALL THE MOTELS. WE GOT RATES. WE ASKED DO YOU HAVE A STAY LIMIT. 88 OF THEM SAID NO. BUT ONLY 19 HAVE THE EXTENDED STAY IN THE DATA. >> KAUR: BECAUSE IT REQUIRES THE KITCHENETTE. >> IT DOESN'T MEAN OUR RESIDENTS AREN'T USING THEM IN AN EXTENDED CAPACITY. WE'RE GOING TO COLLECT THAT DATA. >> KAUR: I WONDER IF THEY'RE NOT ALREADY COLLECTING IT, IF THAT COULD ALSO BE A PART OF SOMETHING THAT WE LOOK AT, WHO IS USING IT. THIS CAME UP WHEN WE WERE DOING THE VOUCHER DISCUSSION ABOUT WHETHER OUR VETERANS ARE HAVING TO USE THESE PLACES FOR A LONGER PERIOD OF TIME, OR FOLKS THAT ARE -- AFTER THE STORM, SOME OF MY RESIDENTS STATED THEY'RE HAVING TO USE IT. IT WOULD BE INTERESTING TO SEE IF WE COULD COLLECT DATA ON HOW MANY LOCALS ARE HAVING TO USE THE SPACES. >> SOMETHING ELSE FOR CONSIDERATION IN OUR RESEARCH IS THE CITY ATTORNEYS WILL GIVE RECOMMENDATIONS ON BEST BUSINESS PRACTICES TO THE MOTELS, ONE BEING REQUIRING AND VERIFYING IDENTIFICATION. WHETHER THESE MOTELS ARE DOING THAT AND COLLECTING THAT DATA, THE ZIP CODE ON THE I.D., THAT'S TO BE SEEN. SO NOT ALL OF THEM MIGHT BE INTERESTED IN COLLECTING THAT DATA. >> KAUR: I WONDER, IN IDEATION MODE, IF WE'RE DOING A SIX-MONTH PILOT AND DO A VOLUNTARY SIGNUP, WE REQUIRE THE COLLECTION OF THIS. MAYBE IN TANDEM WITH THAT INCLUDE AN OPPORTUNITY FOR A FACADE GRANT, OR ADDITIONAL STREET LIGHTING, OR SOMETHING THAT COULD HELP WITH PUBLIC SAFETY AS WELL SO THAT WE GET TO SEE A LITTLE BIT MORE ABOUT WHAT THAT COULD HELP WITH. AND THEN, SLIDE 7, OBVIOUSLY BROKE MY HEART A LITTLE BIT. BUT I FEEL LIKE YOU KNOW SOMETHING IS TRUE, YOU KNOW A FACT IS TRUE, BUT THEN YOU SEE THE NUMBERS. AND THE NUMBERS ARE LIKE, OH, IT'S REALLY TRUE. SO, YEAH. JUST WANTED TO HIGHLIGHT THAT. IT'S LIKE, THESE ISSUES ARE REALLY PROBLEMATIC IN OUR COMMUNITY. AND I WANT TO THANK COUNCILMEMBER MCKEE-RODRIGUEZ FOR BRINGING THIS UP, BECAUSE IF WE CAN ADDRESS PLACES WHERE THESE TERRIBLE CRIMES ARE OCCURRING, MAYBE WE CAN HELP REDUCE HOW OFTEN THEY'RE OCCURRING AS WELL. AND THEN THE LAST THING I WANTED TO SHARE WAS -- JUST THE SUPPRESSING OF CALLS FROM MOTEL OPERATORS. I WOULD ASSUME THAT IF SOMEONE IS EXPERIENCING RAPE, THEY ARE THE ONE MAKING THE CALL. THAT MAY NOT BE THE CASE. HOW WOULD A MOTEL OPERATOR SUPPRESS THAT CALL? >> WHEN YOU COME TO MY FRONT OFFICE AND YOU'RE GOING TO STAY OR RENEW YOUR STAY, PA AS PART F THAT WE HAVE THAT CONVERSATION OF, HEY. AS YOU'RE SIGNING THIS CONTRACT, DON'T CALL 911 IF YOU HAVE A PROBLEM. YOU CALL ME. CCOME TO THE FRONT DESK. AND PEOPLE WHO ARE STRUGGLING TO FIND A PLACE TO LIVE, IT'S THAT OPTION OF I DON'T WANT TO BE ON THIS PERSON'S BAD SIDE, OR GET KICKED OUT OR EVICTED. SO THAT'S WHAT THAT COMMUNICATION HAS BEEN OBSERVED IN SOME OF THESE AREAS WHERE THEY'RE FIND THAT RESIDENTS SAY THEY KIND OF SAID DON'T CALL UNLESS IT'S REALLY, REALLY AN EMERGENCY. THEY WANT US TO GO TO THE FRONT DESK FIRST. SO THAT'S THE CRITICISM OF SOME OF THESE PROGRAMS. >> KAUR: DID THEY SEE IN ANY OF THESE PROGRAMS AN INCREASED EXISTENCE OF THE UNHOUSED POPULATION AROUND THE AREA? >> THAT IS NOT SOMETHING THAT I NOTED IN THOSE RESEARCH STUDIES. >> KAUR: OKAY. THE LAST THING I WAS GOING TO SAY WAS THE BACKGROUND CHECKS. INITIALLY WHEN THAT -- I'M GOING TO DO BACKGROUND CHECKS. BUT THEN THERE IS AN ALTERNATIVE SIDE. IT'S A VERY NUANCED CHALLENGE, BECAUSE IF YOU PRESCRIBE THAT, THEN FOLKS THAT ARE LOOKING FOR A PLACE ARE ALSO OUT OF LUCK, EVEN IF THEY'RE DOING EVERYTHING THEY'RE SUPPOSED TO BE DOING. IT CAN BE A CHALLENGE IN BOTH DIRECTIONS. I APPRECIATE THAT NUANCED LOOK AT THIS CHALLENGE. WE LOOK FORWARD TO HAVING YOU BACK, THEN. COUNCILMEMBER MCKEE-RODRIGUEZ? >> MCKEE-RODRIGUEZ: YEAH. WHAT'S THE DIFFERENCE BETWEEN -- RIGHT ABOVE PROSTITUTION WHERE IT SAYS ASSAULT, BODILY INJURY. [00:55:03] A FEW DOWN IT SAYS ASSAULT, BI. WHICH I WOULD READ AS BODILY INJURY. >> THAT IS LIKELY JUST THE SAME OFFENSE CODED DIFFERENTLY FROM 2023 TO 2025. SOMETIMES THOSE OFFENSE DESCRIPTION SHIFT IN THE DATA. THAT'S SOMETHING WE CAN VERIFY AND MERGE IF WE NEED TO. >> MCKEE-RODRIGUEZ: I WOULD JUST WONDER IF THAT CHANGES ANY OF THE DATA. I DON'T THINK IT WOULD, BASED OFF OF THE QUICK MATH, BUT I JUST WONDER IF THERE'S ANYTHING -- IF ANY OF THIS NEEDS TO BE UPDATED. >> EXCELLENT POINT. THANK YOU. >> KAUR: AND JUST REAL QUICK, IN THE BACKUP SLIDE 17, I KNOW IT'S NOT STATISTICALLY SIGNIFICANT, BUT YOU STILL SEE HOW MUCH HIGHER ARRESTS AND OFFENSES ARE THAN CITYWIDE COMPARISONS ON HERE. SO, IT'S JUST -- I JUST WANTED TO HIGHLIGHT THAT. SO THIS IS OVERALL OFFENSES AND ARRESTS IN COMPARISON, RIGHT? >> THIS IS SHOWING THAT FOR ARRESTS, MOTELS ARE MAKING UP BETWEEN 1 TO 1.2% OF THE CITY'S ARRESTS. >> KAUR: GOT IT. I GUESS IT WOULD BE INTERESTING TO SEE IF THIS INDUSTRY IS HIGHER THAN -- I KNOW YOU LOOKED AT IT FROM APARTMENTS. APARTMENTS THERE WAS THAT SIMILAR ANALYSIS. IS THERE ANY OTHER INDUSTRY THAT WOULD BE SIMILAR TO MOTELS? NOT REALLY, RIGHT? >> WE COULD DO HOTELS. WE SHOULD CONTROL FOR THE SIZE, THE PRICE, THE AREA, IN ORDER TO CONTROL FOR THOSE THINGS. BECAUSE NATURALLY, SOMETHING WE CONTROLLED FOR IN THIS I DIDN'T MENTION, THE LARGER THE BUSINESS, THE MORE CALLS FOR SERVICE YOU CAN EXPECT TO COME OUT OF IT. IT'S A DIRECT RELATIONSHIP. SO WE DID CONTROL FOR THAT SIZE EFFECT FOR ALL OF THIS ANALYSIS. >> KAUR: YEAH. AND YOU GUYS ALSO CHECKED FOR OUTLIERS. SO, WANTED TO APPRECIATE THAT. ALL RIGHT. THANK YOU SO MUCH. THIS WAS REALLY GREAT. >> MARIA -- >> I WAS JUST CURIOUS AS WELL WITH SLIDE 7. WOULD SOLICITATION OF SEX FALL UNDER PROSTITUTION, OR WAS THAT NOT CAPTURED? I'M ASSUMING IF THERE'S AN ARREST FOR PROSTITUTION, THERE MAY BE AN ARREST FOR SOLICITATION? >> THE SOLICITATION OFFENSE IS NOT OCCURRING AT THE HIGHER RATE OF THE ACTUAL PROSTITUTION OFFENSE. SO THIS IS SHOWING THE TOP 20. IT IS PRESENT, IT'S JUST NOT IN THIS TOP 20. >> CASTILLO: THANK YOU FOR THAT. THANK YOU. >> THAT WOULD BE THE INDIVIDUAL LOOKING FOR THAT SERVICE, WHEREAS THE PROSTITUTION IS THE INDIVIDUAL BEING ARRESTED FOR DOING THAT SERVICE. >> KAUR: THANK YOU, MARIA. OUR NEXT ITEM ON THE AGENDA I BELIEVE IS DSD. IT'S THE BRIEFING ON THE RESIDENTIAL STREET LIGHT GAP PROGRAM. >> ALL RIGHT. GOOD AFTERNOON, CHAIR AND COUNCIL. I'M THE DIRECTOR OF SERVICES, HERE TO PROVIDE AN UPDATE. MY PRESENTATION IS A LOT SHORTER THAN THE PREVIOUS TWO, SO. SO I WILL TALK A LITTLE BIT ABOUT THE PROGRAM BACKGROUND, THEN TALK ABOUT THE OVERVIEW, PROGRAM REASON, AND CAUSE, AND THEN TALK ABOUT STATS AND PROGRESS, AND I'LL TALK ABOUT FINALLY THE DASHBOARD THAT WE HAVE ONLINE THAT PROVIDES A LOT OF INFORMATION AND TRANSPARENCY TO CITIZENS. SO, THE BACKGROUND, AS YOU ALL KNOW, THIS PROGRAM STARTED AND WAS CREATED IN FY 2022 TO ADDRESS STREETLIGHT GAPS AND TO IMPROVE TRAFFIC AND PEDESTRIAN SAFETY. WHEN WE STARTED LOOKING AT THIS, THE SCOPE OF WORK WAS TO LOOK AT THE NEIGHBORHOODS AND RESIDENTIAL STREETS THAT WERE BUILT PRIOR TO THE CURRENT CODES. AND THEN WHEN WE DID THAT, WE DID FULL EVALUATION. AND WE C COMPARED IT TO TODAY'S CODE. AND WE FOUND A LOT OF AREAS THAT HAVE GAPS. SO WE NEED ADDITIONAL LIGHTS TO FILL THOSE GAPS TO MAKE SURE THE ELIMINATION IS APPROPRIATE FOR PEDESTRIANS AND FOR TRAFFIC. THE FOCUS WAS MAINLY ON HOTSPOT AREAS WHERE WE HAVE MORE CRIME. IF THERE IS AN AREA WHERE THE VISIBILITY IS VERY LOW, THOSE WERE AREAS THAT WE PUT THE PRIORITY TO MAKE SURE THAT'S THE AREAS WE NEED TO ADDRESS FIRST FOR SAFETY REASONS. SO, OVERALL, SINCE WE STARTED THIS PROGRAM IN FY 2022, WE MANAGED TO GET $13.88 MILLION THROUGHOUT THE LAST FIVE YEARS. AND SO FAR, WE UTILIZED ALL THE MONEY EXCEPT $179,000. AND THE REASON WHY WE KEPT A [01:00:02] LITTLE BIT MONEY IS WE STILL HAVE ABOUT 900,000 THAT WE DID ENCUMBER THAT MONEY. SO WE HAVE LOCATIONS ALREADY IDENTIFIED. AND CONTRACTORS WORKING ON INSTALLING THOSE. WE WANT TO MAKE SURE WE INSTALL ALL THESE LIGHTS FIRST, AND THEN WE GO BACK TO THE 179,000. WE LEFT IT AS A BUFFER JUST IN CASE SOME LIGHTS ARE A LITTLE MORE EXPENSIVE, OR WE RUN INTO A PROBLEM. SO OVERALL, WE INSTALLED 1,508 LIGHTS AND WE HAD A LITTLE BIT OVER 2,000 LOCATIONS AUTHORIZED. THIS TABLE SHOWS EVERY COUNCIL DISTRICT HOW MANY LIGHTS ARE PHYSICALLY THERE EXISTING PRIOR TO OUR PROGRAM. AND THEN HOW MANY LIGHTS WE IDENTIFIED AS NEEDED LIGHTS, OR WARRANTED LIGHTS, THAT'S WHAT WE CALL THEM, TO FILL THOSE GAPS. AND THEN THE LAST COLUMN IS HOW MANY LIGHTS WE INSTALLED SO FAR. SO BASICALLY, WE HAVE OVER 4,000 LIGHTS THAT ARE NEEDED TO BE INSTALLED OR WARRANTED. WE DID INSTALL 1,508 LIGHTS SO FAR. WE HAVE IN THE PIPELINE ABOUT 90-95 LIGHTS THAT WILL BE INSTALLED WITH THE 900,000. AND THEN POTENTIALLY WITH THE 179,000 ANOTHER 19 LIGHTS. SO, I WOULD SAY ANOTHER HUNDRED LIGHTS WILL BE INSTALLED TO UTILIZE AND USE ALL THE MONEY WE HAVE. SO, OVERALL, I THINK IT WAS A GOO >> TOHMAZ: SO IN THE LAST FIVE YEARS, WE CLOSE DZ ABOUT 35% OF THOSE GAPS THAT WE HAVE, AND THOSE GAPS STARTED 50, 60 YEARS AGO, OBVIOUSLY, SO, AGAIN, I THINK IT WAS VERY SUCCESSFUL PROGRAM SO FAR. SO FINALLY, THE DASHBOARD, WE HAVE THIS DASHBOARD ONLINE. IT'S BEEN THERE FOR SEVERAL YEARS NOW, SO YOU CAN SORT BY DISTRICT, YOU CAN SORT BY THE STATUS, YOU KNOW, INSTALLED OR -- AND THE PROCESS OF CONSTRUCTION OR BEING REVIEWED. YOU CAN LOOK AT IT PER AREA, YOU CAN LOOK AT IT CITYWIDE. IT GIVES YOU A LOT OF INFORMATION AND ALL THE LIGHTS THAT WE ARE WORKING ON OR WORKED ON THAT ARE ACTUALLY LISTED HERE ON THIS DASHBOARD. SO A LOT OF CUSTOMERS AND CITIZENS, MAINLY CITIZENS, THEY LOOK AT IT AND THEY -- IT ANSWERS THEIR QUESTIONS BEFORE THEM CALLING US. THAT'S IT. THAT'S A QUICK UPDATE ON WHERE WE STAND AND -- QUESTIONS YOU MIGHT HAVE. >> KAUR: THANKS, AMIN. THIS PROGRAM ALSO WAS ONE OCH COUNCILMEMBER MCKEE ROD'S FIRST INITIATIVES I THINK WHEN HE WAS ELECTED, SO I'LL PASS IT OVER TO YOU TO SHARE. >> MCKEE-RODRIGUEZ: IF WE CAN GROTTO SLIDE 4, I JUST WANT TO MAKE SURE THAT I FULLY UNDERSTAND WHAT'S GOING ON. SO THE 1,058 LIGHTS ARE INSTALLED AND THEN THERE'S ANOTHER 2,049 AUTHORIZED AND ALL OF THAT IS ACCOUNTED IN THE FUNDING. >> TOHMAZ: NO, WE INSTALLED 1,508 LIGHTS, THAT EQUATES TO THE FIRST TWO ROWS, 11 MILLION AND THE 1.6 MILLION -- ABOUT TO PAY THOSE INVOICES. THE THIRD ROW, 900,000, THAT EQUATES TO MONEY WE HAVE ENCUMBERED, BUT WE HAVE NOT INSTALLED THE LIGHTS. THAT'S ABOUT 90 LIGHTS THAT WE STILL NEED TO INSTALL. SO THE NUMBER ON THE LEFT, THE 2,000 IS HOW MANY LIGHTS WE PHYSICALLY AUTHORIZED AND GAVE THE CONTRACT. WE SAID HERE IS 2000 LOCATIONS THAT WE NEEDED TO INSTALL. SO OUT OF THAT, WE INSTALLED 1500, SO THAT IS ABOUT 500 LOCATIONS WE ALREADY IDENTIFIED AND AUTHORIZED THEM TO INSTALL LIGHTS, BUT WE DON'T HAVE MONEY TO DO ALL 500. THAT'S A LONG ANSWER, BUT WANTED TO GO THROUGH IT. >> MCKEE-RODRIGUEZ: NO, I DON'T KNOW THAT THAT WAS HELPFUL ACTUALLY. OKAY. SO 2059 AUTHORIZED, THAT'S JUST THOSE THAT HAVE BEEN AUTHORIZED, BUT ONLY 100 OF THOSE, YOU SAID, WILL BE ABLE TO BE -- YOU SAID 100 OR 500. COUNCILMAN, LET ME TRY AND SEE IF I CAN SIMPLIFY IT. SO OF THE 2059, 1,508 HAVE BEEN INSTALLED. THERE'S A BALANCE OF 500. >> MCKEE-RODRIGUEZ: SO WE'RE NOT ADDING THOSE TOGETHER, SO THOSE DON'T GET US CLOSER. >> VILLAGOMEZ: NO, SIR. THE 1508 IS INCLUDED IN THE 2059. >> MCKEE-RODRIGUEZ: AND THEN THE 932,000 CAN PAY FOR HOW MANY MORE LIGHTS? >> TOHMAZ: >> TOHMAZ: THE 900,000 IS ABOUT 90 LIGHTS, 85 TO 90. SO WE WOULD BE ABOUT 1,625 LIGHTS WHEN WE ARE ALL SAID AND DONE. [01:05:05] >> MCKEE-RODRIGUEZ: OKAY. AND WE STILL HAVE ANOTHER 2600 AND SOME CHANGE, ALMOST 2700 LIGHTS THAT WE WOULD NEED TO FUND IN SOME WAY, SHAPE OR FORM. SO WHERE DO WE GO FROM HERE? >> TOHMAZ: I MEAN, AT THIS POINT, I AGAIN, WE ARE UTILIZING EVERY PENNY WE HAVE. AND I KNOW THIS BUDGET, WE DID NOT GET ANY ADDITIONAL MONEY AT THIS POINT. SO I'LL LET MARIA -- >> VILLAGOMEZ: SURE. I THINK WHAT WE COULD DO FROM THE PUBLIC SAFETY COMMITTEE IS HAVE THE DISCUSSION, IF THIS IS SOMETHING WE WANT TO CONTINUE TO DO, THEN START THAT CONVERSATION FOR THE FISCAL YEAR '28 BUDGET AND SEE WHAT OPPORTUNITIES WE HAVE FOR FUNDING THERE. >> MCKEE-RODRIGUEZ: UH-HUH. >> PLACED LIGHTS, WE'VE DONE THAT WITH DISTRICT ONE. IF THERE'S A CERTAIN PLACE YOU'D LIKE TO UTILIZE SOME OF YOUR CIP DOLLARS IN SOME OF THIS EFFORT. >> KAUR: ESSENTIALLY THE CHALLENGE THAT I FOUND IS THE WARRANTED LIGHTS AREN'T -- THE WARRANTED LIGHTS ARE BASED ON THE MATH THAT THEY DID, BUT THE NEIGHBORS AROUND THEM SOMETIMES DON'T WANT THEM. AND SO ALTHOUGH THE GAP IS WARRANTED -- LIKE THE GAP THEY'RE SAYING IS 4,000 IS WARRANTED, I DON'T NECESSARILY KNOW THAT ALL OF THOSE ARE WHAT THE NEIGHBORS WANT, I ALSO THINK IT'S ON THE OPPOSITE SIDE WHEN WE LOOK AT SOME OF OUR URBAN AREAS, THERE'S MORE LIGHTS THAT ARE NEEDED IN AREAS THAT ARE DENSER AND IT MAY NOT BE 300 FEET, BUT WE MAY NEED 125 FEET AROUND A SCHOOL. SO IN MY -- IN MY THOUGHT WOULD BE, LIKE, LET'S SHIFT TO FIGURING OUT HOW DO WE CAPTURE MOWR F MORE OF WHERE -- MORE OF WHERE THE NEED IS, RATHER THAN JUST THE FIXED WIDTH, LIKE IN MY SUBSUR BAN NIBDS, THEY DON'T WANT THEM. THEY'RE LIKE, WE DON'T WANT THESE LIGHTS. I SAID WELL, LET'S NOT PUT MONEY WHERE FOLKS DON'T REALLY WANT THEM. ANYWAYS, BACK TO YOU. >> MCKEE-RODRIGUEZ: FIRST STARTED WAS A LOT OF LABOR REQUIRED IN GETTING EASEMENT ACCESS AND GETTING APPROVAL FROM FOLK WHO EITHER COULDN'T BE REACHED OR DIDN'T WANT THE LIGHTS, AND THEN I THINK IT BECAME A LITTLE BIT EASIER ONCE YOU NO LONGER HAD TO REQUEST EASEMENT ACCESS AND COULD, INSTEAD, UTILIZE THE SOLAR LIGHTS. AND I'M WONDERING, DO YOU HAVE A LIST OF -- I'M GOING TO GUESS, IS THERE ANOTHER COLUMN THAT COULD BE ADDED THAT SAYS THAT LIGHTS WERE REJECTED OR NOT DESIRED THAT COULD GIVE US A LITTLE BIT MORE INSIGHT INTO IN TERMS OF WHAT IS NEEDED? >> TOHMAZ: WE DEFINITELY CAN ADD THAT. WE DO HAVE THAT INFORMATION FOR ANY LOCATIONS THAT THE CITIZEN REJECTED THE LIGHT. WE DOCUMENTED THAT. I DON'T HAVE IT ON THE SLIDE, AND I DON'T HAVE IT WITH ME RIGHT NOW, BUT I CAN PROVIDE THAT TO YOU. >> MCKEE-RODRIGUEZ: UH-HUH. I GUESS WHEN I THINK BACK TO 2021, I REMEMBER, ONE, IT WAS A LITTLE DISAPPOINTING TO ME THAT THERE WASN'T A CLEAR PICTURE OF WHERE EVERY STREETLIGHT WAS, WHICH ONES WERE WORKING, WHICH ONES WEREN'T, HOW MANY LIGHTS WERE NEEDED. AND SO THE CITY WASN'T ABLE TO BE PROACTIVE IN THE INSTALL LAKES OF LIGHTS. AND RESIDENTS HAD TO FIGHT AND ADVOCATE AND -- AUDIO] -- CLEARLY WORKED, AND I THINK WE GET SIGNIFICANTLY LESS CALLS ABOUT THE NEED FOR STREETLIGHTS NOW THAT WE'VE INSTALLED SO MANY. AND I JUST -- I -- CIP, TO ME, IS MEANT FOR MAJOR PROJECTS. YOU KNOW, I DON'T KNOW IF THE GUIDELINES HAVE CHANGED, BUT IT AIMS TO BE, YOU KNOW, PROJECTS THAT ARE $100,000 OR MORE AND UTILIZING IT -- KUDOS TO COUNCILMEMBER KAUR FOR FIGURING OUT A WAY TO ADDRESS HER COMMUNITY NEEDS, I JUST DON'T KNOW THAT IT'S -- IF THE GOAL IS FOR US TO BE PROACTIVE, REQUIRING US TO USE C IV CIP DOLLARS THAT SHOULD BE UTILIZED A LITTLE BIT MORE STRATEGICALLY -- OR THAT SHOULD ALLOW US TO BE CREATIVE IN ADDRESSING COMMUNITY NEEDS, IF THERE'S ALREADY A PROGRAM THAT EXISTS, WHY WOULDN'T WE JUST FUND IT? AND SO THAT'S A DISAPPOINTMENT FROM THIS PAST BUDGET CYCLE TO ADD TO A LIST OF MANY. I GUESS THAT'S IT. THANK YOU. >> KAUR: THANK YOU. >> MCKEE-RODRIGUEZ: AND THANK YOU FOR ALL YOUR WORK. I KNOW THIS IS A LOT. >> KAUR: YEAH. AND I'LL JUST FINISH THE THOUGHT ON THE CIP AND THEN HAND IT OVER. AND SO LIKE I MENTIONED, THE CHALLENGE WITH THE CURRENT PROGRAM IS IF IT'S NOT LISTED AS A GAP, LIKE IF WE HAVE A LOT OF AREAS AROUND PARTICULARLY PLACES WHERE FOLKS ARE [01:10:05] WALKING, SIGNIFICANTLY AT NIGHT, THAT PEOPLE WILL SAY, IT'S TOO DARK IN THIS ONE SPOT ON THE STREET. BUT IT WASN'T A GAP. AND SO WE WEREN'T ABLE TO ACTUALLY FUND IT THROUGH THIS PROGRAM BECAUSE IT WASN'T LISTED AS AN ACTUAL GAP. AND SO I THINK WHAT -- WHILE WE DO NEED A LONG-TERM SOLUTION TO COUNCILMEMBER MCKEE-RODRIGUEZ'S POINT, IN THE SHORT-TERM -- I KIND OF FINAGLED THIS FROM MIKE SHANNON WHEN HE WAS THERE, I SAID, HEY SH IT'S GO TO BE ANNOYING TO YOU, WE BASICALLY PUT TOGETHER A STREETLIGHT OF 50 STREETLIGHTS. OF THE 50, ONLY FIVE ACTUALLY -- WE HAD TO CANCEL BECAUSE SOMEONE ELSE DIDN'T WANT IT. WE PUT A STREETLIGHT, THERE'S FOUR HOUSES THAT ARE MAINLY AFFECTED. ONE OF THE FOUR COULD BE LIKE, NO, IT'S TOO BRIGHT. OF THE 50, WE HAD FIVE THAT DIDN'T MAKE IT. 45, THAT WAS A COMBINATION OF ELECTRIC AND SOLAR, SO ONCE WE WENT SOLAR WITHOUT HAVING TO DEAL WITH EASEMENTS AND STUFF, THOSE COST APPROXIMATELY $9,200. SO THE WHOLE 45 LIGHT FOR US WAS 250K FROM OUR CIP BUDGET, BUT IT DOES TAKE TIME TO IMPLEMENT, RIGHT? THEY'RE NOT JUST GOING TO DO IT OVERNIGHT. IT TOOK US ALMOST TWO YEARS TO GET FROM SUBMISSION OF LIGHTS TO COMPLETION, AND WE'RE ALMOST THERE. WE HAVE SIX THAT ARE STILL UNDER REVIEW. AND SO ALL THAT TO BE SAID, LIKE WE WERE -- I'M -- THEY HAVE SAID THAT THEY'LL LET US DO IT AGAIN, SO OUR FOCUS IS GOING TO BE REALLY AROUND PARKS, SCHOOLS, LIBRARIES AND ENTERTAINMENT AREAS TO MAKE SURE THAT THOSE STREETS -- THAT PEOPLE ARE WALKING MAYBE TO AND FROM, WE GET A LOT OF REQUESTS FOR THIS IN TOBIN HILL, WE GET A LOT OF REQUESTS FOR THEM AROUND THE BLANCO AREA, AND SO WE'RE GOING TO FOCUS ON THOSE SPECIFICS AND OUR UNIVERSITIES THAT WE HAVE TO TRY TO MAKE SURE THAT THE HIGHLY WALKED SPACES FEEL LIT UP. BECAUSE I THINK, LIKE, IN MY UNDERSTANDING, THE REASON WHY I REALLY SUPPORT THE LIGHT PROGRAM IS BECAUSE IT GOES BACK TO THE CONVERSATION WE HAD EARLIER AROUND BUILT ENVIRONMENT AND HOW BUILT ENVIRONMENT CAN BE A REALLY BIG SUPPORTER FOR PUBLIC SAFETY. AND SO CONTINUING TO LIGHT UP AREAS WILL, I THINK, SEE A DECREASE IN CRIME IN THOSE AREAS. COUNCILMEMBER SPEARS? >> SPEARS: I REALLY JUST WANT TO AGREE WITH YOU ON WHAT YOU'RE EXPERIENCING WITH SOME OF THE LIGHTS. I APPRECIATE THE PROGRAM, BUT I DID, TOO, ALSO HAVE -- I HAVE A FEW NEIGHBORHOODS WHERE THEY WANT DARK SKIES, THEY WANT TO BE ABLE TO SEE THE STARS AND SOME LIGHTS WERE GOING IN KIND OF RANDOMLY, THEY FLIPPED OUT -- THAT'S HELPFUL TO KNOW HOW YOU IMPLEMENTED IT IN YOUR DISTRICT. IT IS IMPORTANT. IT'S A GOOD SAFETY MEASURE TO TAKE, SO I'M GOING TO LOOK AT THAT, THE WAY YOU EXPLAINED IT, ON HOW YOU DID IT FOR YOUR DISTRICT. BUT JUST WANTED TO DOUBLE DOWN ON WHAT YOU WERE SAYING, THAT IT'S INTERESTING HOW SOMETIMES IT'S NOT REALLY WANTED, EVEN THOUGH IT LOOKS LIKE IT NEEDS IT, RIGHT? SO... THANK YOU. >> KAUR: THANKS. COUNCILWOMAN CASTILLO? >> CASTILLO: THANK YOU, CHAIR, THANK YOU, AMINE, FOR THE PRESENTATION. HOPEFUL FOR THE NEXT FISCAL YEAR WE CAN CONTINUE TO INSTALL LIGHTS. THERE'S TWO PENDING IN D5 FOR THE LAST TWO YEARS, SO HOPEFULLY THEY'LL BE SUPPORTED. >> I WANT ABSOLUTE CLARITY HERE. BOTH OF THOSE WERE DENIED BY THE RESIDENTS IN THAT AREA. >> CASTILLO: CAN WE RELOCATE THEM TO WHERE THERE IS A DESIRE. >> THE RESIDENTS OR THE LIGHTS, MA'AM? >> CASTILLO: (LAUGHING) THANK YOU, CHAIR. >> KAUR: I HAVE ONE LAST THING. THIS MIGHT GO TO BOTH OF THE COUNCILMEMBER'S POINTS, I'VE ASKED THIS, IS THERE A WAY, HOW DO WE FIGURE OUT WHERE -- NOT ONLY WHERE THEY'RE WARRANTED BUT WHERE LIKE THE COMMUNITY REALLY WANTS IT AND -- IS THERE A WAY TO, SLIEK, UPDATE THE PROGRAM THAT WE COULD THEN CONTINUE TO FUND TO SHOW LIKE THIS IS NOT ONLY WARRANTED, BUT NEEDED. AND WARRANTED BY, LIKE, MATH STANDARDS, BUT ALSO LIKE THE COMMUNITY WANTS IT AND NEED IT IN SPECIFIC AREAS. IS THERE A WAY THAT -- MAYBE -- IF YOU GUYS CAN THINK ABOUT THAT, I KNOW SOMEONE WANTS, LIKE -- ONE OF THE THIRD-PARTY CONTRACTORS TRIED TO PITCH ME THIS AT SOME POINT BUT I DON'T KNOW IF YOU HAVE ANY THOUGHTS ON THAT. >> I THINK ENGAGEMENT WITH NEIGHBORHOOD ASSOCIATION LEADERS WOULD BE A FIRST STOP, RIGHT? LIKE IF THERE'S A LEVEL OF DENSITY OF LIGHTING THAT'S WANTED IN THAT AREA, CERTAINLY WE COULD RELOCATE THE TWO LIGHTS IN D5. I WAS JUST JOKING. SORRY, I TOOK IT TOO FAR. THE OTHER THING IS, THE CODE IS WHAT IT IS, RIGHT? AND THAT'S HOW WE WERE ABLE TO COME UP WITH THE MATH THAT EXISTS. >> KAUR: BUT THE CODE IS, I THINK, FOR LIKE NEW BUILDING, NOT NECESSARILY HISTORIC, URBAN AREAS. >> I UNDERSTAND THAT. BUT IT COULD BE UPDATED TO BE REFLEXIVE, RIGHT, IF THERE IS DEVELOPMENT [01:15:03] IN A MORE DENSE AREA, RIGHT. I THINK IT COULD BE OPENED UP IS MY POINT. >> KAUR: GOT IT. >> AND SO I WOULD SAY THE FIRST PLACE, THE EASIER PLACE IS ENGAGEMENT WITH LEADERS AND NEIGHBORHOOD ASSOCIATIONS, AND IF THERE'S A LEVEL OF DENSITY WANTED BEYOND THE CODE REQUIREMENTS, I MEAN, THERE'S A PLACE FOR SOME -- >> KAUR: THAT'S A GREAT POINT. THANK YOU FOR THAT FLAG, UDC CODE AMENDMENTS ARE COMING UP NEXT YEAR, SO STREETLIGHTS AROUND SCHOOL, SPECIFICALLY AROUND SCHOOLS, WILL DEFINITELY BE ONE OF THE THINGS THAT WE TRY TO FOCUS ON. COUNCILMEMBER MCKEE-RODRIGUEZ? >> MCKEE-RODRIGUEZ: THANK YOU. I KNOW THAT WHEN WE HAD ORIGINAL -- WHEN THIS WAS IN ITS INFANCY, ONE OF THE THINGS THAT -- ONE OF THE TOOLS THAT WE HAD UTILIZED IN ORDER TO PRIORITIZE WHERE LIGHTS WERE GOING, ESPECIALLY WHEN IT TOOK A LOT MORE -- AGAIN, YOU HAD TO GET EASEMENT ACCESS AND PERMISSIONS AND IT WAS TAKING A LOT MORE TIME TO INSTALL THE LIGHTS, WAS OVERLAYING IT WITH SCHOOLS, IT WAS OVERLAYING IT WITH CRIME, IT WAS OVERLAYING IT WITH A NUMBER OF DIFFERENT FACTORS THAT WOULD ALLOW US THEN TO SEE, HEY, THESE ARE THE ONES THAT ARE MOST NEEDED. I'M WONDERING IF IT'S POSSIBLE TO DO TWO THINGS: ONE WOULD BE TO MAYBE LOOK AT -- LOOK AT THOSE MAPS AND SAY, HEY, BASED OFF OF THIS INFORMATION, EVEN THOUGH IT DOESN'T FIT WITHIN THE EXISTING CODE AND DOESN'T QUALIFY AS A GAP, THIS MIGHT BE AN AREA WHERE LIGHTS WOULD HELP. AND THEN WE CAN GO -- AND THEN, YOU KNOW, FIND OUT FROM THE PEOPLE WHO LIVE AROUND THERE, THE PEOPLE WHO FREQUENT THE COMMUNITY AND THEN COUNCILMEMBERS THEMSELVES, WOULD THIS BE -- YOU KNOW, SHOULD WE MAKE THIS INVESTMENT, SHOULD WE ADD THIS, SWAP IT FOR SOMETHING ELSE. THE SECOND THING MIGHT EVEN BE SOMETHING AS SIMPLE -- TO -- BECAUSE PEOPLE WILL CALL AND THEY'LL GO THROUGH 3-1-1 OR THEY'LL GO THROUGH OUR OFFICE AND IT'S NOT REALLY A -- I THINK WHAT I'M PROPOSING IS A MORE STREAMLINED APPROACH TO REQUEST STREETLIGHT THAT COULD THEN BE UTILIZED BY THE TEAM TO SAY, HEY, THIS IS PROBABLY AN AREA WHERE WE CAN UTILIZE SOME OF THIS FUNDING, SO THAT IT'S LESS BASED OFF OF THE WARRANTED LIGHTS AS THEY EXIST TODAY, BUT MORE SO AROUND REQUESTS THAT WE'RE RECEIVING, CRIME DATA AND FREQUENCY OF USE, ALL OF THAT. IS THAT A POSSIBLE EVOLUTION OF THE PROGRAM? >> KAUR: I SUPPORT THAT. AND YOU GUYS ALREADY HAVE A REQUESTED STREET, LIKE WHEN YOU GO TO THE STREETLIGHT WEBSITE, IT SAYS REQUESTED STREETLIGHT, BUT WHAT HAPPENS IS IT GOES TO 3-1-1, 3-1-1 MEASURES IT AND SAYS, OH, IT'S WARRANTED OR NOT BASED ON THE CURRENT CODE AND IF IT'S NOT WARRANTED, IT JUST DIES -- THAT'S A BAD -- SORRY, IT JUST GOES AWAY. >> BUT TO THE COUNCILMAN'S POINT, THERE ARE HUNDREDS ON THAT LIST THAT ARE WARRANTED. >> KAUR: FROM THE 3-1-1 REQUESTS? >> RIGHT. AND WE TARGETED SOME OF THEM BUT THAT COULD BE A DIFFERENT APPROACH. >> KAUR: SO MAYBE AS A FOLLOW-UP COULD YOU SEND A REPORT FROM 3-1-1 OF THE WARRANTED LIGHTS THAT YOU'VE AT LEAST -- OR MAYBE, LIKE, YEAH, FROM 3-1-1, I DON'T KNOW IF I WOULD WANT TO SEE UNWARRANTED, TOO, BUT ALL THE LIGHTS THAT YOU HAVE SEEN FROM 3-1-1 THAT HAVE BEEN REQUESTED FROM RESIDENTS, I THINK THAT WOULD BE REALLY HELPFUL FOR OUR DISTRICTS. >> YEAH. >> KAUR: AND THAT WAY TO THE POINT EARLIER OF, OH, THESE ARE THE ONES THAT WE WANT TO FOCUS ON, BUT WORD OF CAUTION, IF ONE PERSON SUBMITS IT AS A REQUEST AND IT'S WARRANTED AND TOO THER THREE PEOPLE DON'T SUPPORT IT, YOU SHOULD ALWAYS ASK ALL FOUR NEIGHBORS, BECAUSE OTHERWISE -- WE -- I HATE HAVING TO TAKE STUFF DOWN. I'M LIKE, WE JUST PAID MONEY TO PUT THIS UP AND TAKING STUFF DOWN FEELS LIKE THE WORST. ANYWAY, COUNCILMEMBER SPEARS? >> SPEARS: JUST TO ADD TO THAT POINT, IS THERE ANYTHING ABOUT -- I KNOW THIS IS -- TO YOUR POINT ABOUT EACH DISTRICT MAYBE BEING A LITTLE BIT DIFFERENT IN NEEDS, SO, YOU KNOW, WE HAVE MAILBOX BREAK-INS IN OUR CLUSTER MAILBOX, IS THAT PART OF THE CODE AT ALL, OR COULD IT BE? COUNCILWOMAN, LET ME TAKE ON THAT ONE. COUNCILMEMBER ALDARETE GAVITO HAD HAD A CCR ON THAT TOPIC AND ONE OF THE THINGS THAT WE COMMITTED IS THROUGH THIS UPCOMING UDC UPDATE, WE ARE GOING TO CONSIDER AND DISCUSS THE REQUIREMENT THAT FOR NEW DEVELOPMENT, LIGHTS ARE INSTALLED IN THOSE CLUSTER MAILBOXES SO THAT WOULD TAKE CARE OF FUTURE DEVELOPMENT. AND THEN FOR CURRENT DEVELOPMENT OR EXISTING STREETS, WE CAME UP WITH AN EDUCATION CAMPAIGN AND WORKING WITH NEIGHBORHOOD ASSOCIATIONS TO TRY TO EDUCATE THE COMMUNITY ON WHAT TO DO WHEN THAT HAPPENS, HOW TO REPORT IT AND TO CONTINUE TO CALL SAPD WHEN THOSE INSTANCES ARE HAPPENING. >> KAUR: COULD THE COUNCILMAN USE THE DOLLARS THAT THEY HAVE FOR CIP FOR SOMETHING LIKE THAT TO SUPPORT THE AREAS -- >> I THINK ABSOLUTELY. WITH THE CIP DOLLARS IDEA, WE'RE LOOKING FOR A LARGER CHUNK OF LIGHTS, RIGHT? BUT IF THEY ALL WERE AROUND CLUSTER MAILBOXES AROUND NEIGHBORHOODS, I THINK ABSOLUTELY. >> KAUR: THANKS. >> SPEARS: OKAY. THANKS. >> KAUR: ANYBODY ELSE ON THIS ITEM? GO AHEAD. >> MCKEE-RODRIGUEZ: I THINK JUST LASTLY ON THE TOPIC OF THE UDC [01:20:01] AMENDMENT AS IT RELATES TO THE EARLIER CONVERSATION WE WERE HAVING ABOUT THE UDC AMENDMENT PROCESS IS CHANGING THE LENGTH, I GUESS, OR THE DISTANCE REQUIREMENT. I DON'T KNOW THAT THAT WOULD BE NECESSARILY HELPFUL, BECAUSE I DO THINK ABOUT THE NEWLY DEVELOPING SUBDIVISIONS AND HOMES, THEY ARE MORE SUBURBAN, THEY'RE MORE OUTER CITY. AND THOSE ARE THE COMMUNITIES THAT WE'RE MOST LIKELY TO HEAR FROM FOLK, HEY, WE WANT DARK SKIES, WE'RE HERE BECAUSE WE DON'T WANT TO BE IN THE CITY CITY, WE WANT TO LOOK OUT AND SEE STARS, SO I DON'T KNOW THAT CHANGING THE UDC IN THAT WAY IS NECESSARY -- >> YEAH. ABSOLUTELY. I WOULD JUST ADD THAT ANY REDEVELOPMENT THAT WOULD OCCUR IN THE DENSE URBAN CORE WOULD HAVE TO MEET THOSE NEW STANDARDS OF DISTANCE, RIGHT? AND SO IF THERE'S A WISH -- WHAT I'M HEARING IS PERHAPS IT NEEDS TO SHORTEN, RIGHT? SO WE COULD WORK ON IT. AND THEN IF THERE IS DEVELOPMENT, THEY WOULD BE REQUIRED TO DO IT WOULD BE MY -- MY THOUGHT. >> KAUR: AND THEN WE COULD ALSO, LIKE, REVAMP -- SO I THINK WHAT MARIA JUST MENTIONED, AND I THINK THIS IS GREAT IDEA, I THINK IF WE GUYS CAN COME BACK -- MAYBE WE CAN BRING YOU GUYS BACK IN THE BEGINNING OF THE YEAR LIKE JANUARY, FEBRUARY, AN IDEA FOR A REVAMPED PROGRAM, AND IN THAT YOU COULD INCLUDE UPDATES FOR UDC AMENDMENT CHANGES AROUND SCHOOLS OR HIGH FREQUENCY -- HIGH DENSESY PUBLIC SPACES, MAYBE WE THINK ABOUT HOW WE -- WE ASK FOR, LIKE, CONFIRMING THE NEW LIGHTS THAT ARE WARRANTED OR USING THE 3-1-1 PROGRAM, ET CETERA. SO LIKE A REVAMPED VERSION OF WHAT YOU MIGHT THINK THE PROGRAM COULD LOOK LIKE, THAT WOULD BE FABULOUS -- >> KAUR: ALL RIGHT. THANK YOU, AMIN. OKAY. ALL RIGHT. ONE LAST ITEM, I CAN'T BELIEVE IT'S ONLY 3:30, WE'RE DOING SO GREAT. LAST ITEM ON THE AGENDA IS ANIMAL CARE SERVICES PERFORMANCE METRICS, AND DO WE HAVE SOMEONE FROM AC -- OH, YEAH, I SEE JON. SORRY, YOU WERE HIDING BEHIND THE P PODIUM. IF YOU WANT TO WALK US THROUGH ANY OF THE HIGHLIGHTS FROM THE STATISTICS, AND IF WE CAN SHORTEN IT TO THE ONE-PAGE VERSION AND BLOW IT UP. >> WE DO HAVE A MEMBER -- >> KAUR: I APOLOGIZE. AFTER YOU GO THROUGH THE [INDISCERNIBLE] WE DO HAVE SOMEONE SIGNED UP TO SPEAK. >> VILLAGOMEZ: AND CHAIRWOMAN, IF I MAY, THE PURPOSE OF THIS REVIEW IS JUST TO HIGHLIGHT SOME OF THE METRICS AND THEN IF WE COULD GET FEEDBACK FROM THE PUBLIC SAFETY COMMITTEE ON AREAS THAT THEY WOULD LIKE FOR JON TO COME BACK IN OCTOBER TO DO A MORE DETAILED DIVE IN TO THOSE METRICS. >> KAUR: THANK YOU. >> GARY: YEAH, SO I WILL BE BRIEF. I'LL HIGHLIGHT A COUPLE OF THE METRICS HERE. OBVIOUSLY THE FIRST ONE IS THE CRITICAL CALL RESPONSE. WE ARE GOING TO FINISH THE FISCAL YEAR WITH OUR HIGHEST RATE WE'VE EVER HAD IN NEARLY 94%. HAVE THE GOAL OF 98% NEXT YEAR. WE HAVE HAD SOME SUCCESS OVER THE SUMMER MONTHS. THE LAST FEW MONTHS WE'VE HAD 97, 98% IN THE CRITICAL CALL RESPONSE, SO WE ARE ON OUR WAY TO WORKING TOWARDS THAT GOAL AND BEING ABLE TO ACHIEVE IT THIS YEAR. SO VERY PROUD OF THE TEAM. THERE'S A LOT OF WORK THAT GOES INTO THAT, AND SPECIFICALLY IN THE LAST MONTH IN JULY AND AUGUST, WE HAD VERY SUCCESSFUL MONTHS AT 98%. DANGEROUS DOG COMPLIANCE RATE, I DID WANT TO POINT OUT, IT DOES SHOW 72.4%, I ALWAYS TRY TO REMIND COUNCIL WHENEVER WE SHOW THIS NUMBER BECAUSE IT IS A SNAPSHOT IN TIME AND CAN CHANGE DRASTICALLY VERY QUICKLY. SO THREE DAYS FROM NOW I COULD RUN THAT NUMBER AGAIN AND IT BE 82, YOU KNOW, SO IT REALLY DEPENDS ON WHERE THE CASES ARE AT THAT ARE OUT OF COMPLIANCE, WHETHER OR NOT THERE'S A HEARING COMING UP AND WHEN IT WAS DUE. SO LET'S SAY THEY ALL CAME DUE AT THE SAME TIME, IT MAY TAKE US A WEEK OR SO OR LONGER TO GET WITH ALL THOSE AND BRING THEM INTO COMPLIANCE, SO JUST KEEP THAT IN MIND WHEN YOU LOOK AT TA NUMBER. IT DOES FLUCTUATE UP AND DOWN AND IT IS LITERALLY JUST A SNAPSHOT IN TIME. BY CASES WORKED, YOU KNOW, WE'RE DOING A REALLY, REALLY GOOD JOB WITH OUR BITE CASES WORKED. WE'RE AT 100% FOR SEVERE BITE CASES AND ROUGHLY 98% FOR THE MODERATE AND DONE A REALLY GOOD JOB, THIS IS THE FIRST YEAR WE'VE HIT 100% FOR THE SEVERE CASES. SO VERY PROUD OF THAT. UNFORTUNATELY, THE NUMBER IS ABOUT THE SAME. WE'RE STAYING ABOUT LEVEL WITH THE NUMBER OF BITE CASES THAT WE'RE RECEIVING. AND THEN THE LAST NUMBER -- OR LAST COUPLE NUMBERS REAL QUICKLY, -- POSTCOVID, AND SO VERY PROUD -- OR SORRY, THE LAST THREE YEARS. VERY PROUD OF THAT NUMBER, A LOT OF WORK HAS WENT INTO THAT AS WELL, ESPECIALLY WHEN WE'RE SEEING THE INCREASE IN INTAKE THAT WE'RE SEEING, [01:25:03] EVEN THOUGH THIS YEAR INTAKE IS DOWN A LITTLE BIT. AND THEN THE LAST ONE IS OUR SPAY/NEUTER SERVICES, OUR STAFF'S DONE A REALLY GREAT JOB WITH OUR SPAY/NEUTER SURGERIES THIS YEAR. WE DID HAVE A GOAL OF JUST OVER 41,000, THIS YEAR WE'RE GOING TO BE JUST SLIGHTLY SHORT OF THAT 41,000 NUMBER PROBABLY, BUT OVERALL, IT WAS A VERY SUCCESSFUL YEAR FOR SPAY/NEUTER AS WELL. >> KAUR: THANK YOU. BEFORE WE TAKE COUNCIL COMMENT, VICKY, WOULD YOU LIKE TO SPEAK? >> SINCE I STARTED ADVOCATING FOR OUR DOGS IN SAN ANTONIO, I'VE BEEN INTERESTED IN SPAY/NEUTER EFFORTS MADE BY THE CITY. I'VE LISTENED TO OTHER ADVOCATES SUCH AS JOHN BACHMAN INDICATE THAT WE NEED OVER 100,000 SPAY/NEUTER SURGERIES A YEAR TO HELP SOLVE THE POPULATION PROBLEM WE HAVE HERE. MY FRIENDS AND ACQUAINTANCES IN SAN ANTONIO HAVE ACTIVELY HELPED CITIZENS GET THEIR DOGS THESE SURGERIES. I HEARD EARLY IN MY CAREER AS AN ADVOCATE FROM DIRECTOR THAT WE WOULD NOT INCREASE SPAY/SNEUT TER SPONSORED SURGERIES ABOVE 31,000. THAT WAS IN 2017. WE'RE NOW SITTING ABOUT 40,000 TO 44,000 THAT ARE SPONSORED. WE ARE NOT EVEN ATTAINING OUR GOALS AT THESE LEVELS. WHY? RECENTLY I HAD CONVERSATIONS WITH REPRESENTATIVES FROM SNIPSA, HUMANE SOCIETY AND SPAY/NEUTER NETWORK. ALL OF THESE ENTITIES HAVE CONTRACTS WITH THE CITY. THEY ALL INDICATED TO ME IN RESPONSE TO QUESTIONS THAT I HAD THAT THE NO-SHOW RATES FOR CITY SPONSORED SPAY/NEUTER SURGERIES WERE VERY HIGH. THESE RATES LED THEM TO REQUEST THAT DEPOSITS BE MADE. I BELIEVE THESE DEPOSITS RUN AROUND $40. THESE DEPOSITS ARE REFUNDED WHEN PEOPLE SHOW UP WITH THEIR PETS. ON JUNE 10TH OF THIS YEAR, I SUBMITTED AN OPEN RECORDS REQUEST REQUESTING INFORMATION FROM ACS SO THAT I COULD CALCULATE THEIR NO-SHOW RATES FOR THE CITY'S EAST SIDE AND WEST SIDE CLINICS. THE INFORMATION I WAS PROVIDED WITH WAS NOT USEFUL IN DETERMINING THIS RATE. I HAD A MEETING WITH JON GARY AND THE ANIMAL CLAIRE CLINIC ADMINISTRATOR CHELSEA LOPEZ FOR A FEW WEEKS AGO, AND RECENTLY RECEIVED AN UNOFFICIAL, INCOMPLETE INFORMATION AS AN EXAMPLE THAT HAS BEEN COMPILED SINCE CHELSEA STARTED AS ANIMAL CARE CLINIC ADMINISTRATOR. THAT DATA INDICATES NO-SHOW RATES OF UP TO OVER 50% ON SOME DAYS, 33% OR MORE ON MOST DAYS. SOME DAYS WE'RE OVERBOOKED TO TRY TO MITIGATE THIS PROBLEM, BUT IF ALL SHOWED UP, THESE -- ON THESE DAYS, PEOPLE WHO ACTUALLY HAD AN POIN APPOINTMENT MAY ACTUALLY HAVE TO BE RESCHEDULED. WHY IS THIS IMPORTANT AND WHY DID I WANT TO LOOK AT THIS DATA? EVERY APPOINTMENT THAT IS A NO-SHOW IS STILL A COST TO ST. CITY AND A -- THE CITY AND A MISSED OPPORTUNITY FOR SOMEONE WHO NEEDS AND TRULY WANTS THE SURGERY. A FREE SERVICE TO A CITIZEN IS NOT A FREE COST FOR THE CITY. IN RESPONSE TO A QUESTION THAT WAS ASKED BY A COUNCILPERSON, I HEARD JON GARY SAY THAT WE ARE NOT MAKING OUR GOALS ON SPAY/NEUTER BECAUSE SURGEONS ARE NOT AVAILABLE. I BELIEVE THIS IS INACCURATE. WE ARE NOT MAKING THE GOALS BECAUSE PEOPLE ARE NOT SHOWING UP AFTER MAKING APPOINTMENTS. THE SPAY/NEUTER EFFORT IS AN IMPORTANT OBJECTIVE AND THE STRATEGIC PLAN, AND ULTIMATELY TO SOLVING OUR PROBLEM IN THE CITY WITH STRAY AND ROAMING DOGS AND PROVIDING A GOOD QUALITY OF LIFE FOR THE CITIZENS OF THE CITY WHO CARE ABOUT OUR DOGS. WE NEED TO DO BETTER AS CITIZENS, EMPLOYEES OF THE CITY AND ELECTED OFFICIALS TO ENCOURAGE PET OWNERS TO BE RESPONSIBLE. I AM STILL AWAITING MORE COMPLETE INFORMATION ON CITY SPAY/NEUTER NO SHOWS SO I CAN COMPLETE MY AUDIT. I REALLY THINK WE NEED TO BE LOOKING AT THESE NUMBERS. THIS IS A WASTE OF MONEY IF PEOPLE ARE NOT SHOWING UP. WE SHOULD PROBABLY BE AT ABOUT 50,000 AT LEAST BY NOW, SPAY/NEUTER SURGERIES THAT ARE SPONSORED BY THE CITY. THAT'S MY OPINION. AND ONE OTHER COMMENT I WOULD LIKE TO MAKE REGARDING THE CRITICAL CALLS, I WOULD LIKE TO KNOW ON CRITICAL CALLS WHAT IS THE PROCESS AND HOW ARE THOSE CLOSED? BECAUSE MANY PEOPLE ARE NOT HAPPY WITH HOW THESE -- HOW CALLS ARE BEING CLOSED. AND THAT'S ALL I HAVE. THANK YOU. >> KAUR: THANK YOU. OKAY. IS THERE ANY ITEMS ON THIS MEMO THAT FOLKS WANT TO SEE A REPORT ON FOR -- IN NOVEMBER? OH, SHOOT -- OCTOBER. OCTOBER PUBLIC SAFETY COMMITTEE. YEP, COUNCILMAN? >> MCKEE-RODRIGUEZ: YEAH, IF YOU COULD REAL QUICK DEFINE EACH OF THE -- I'M LOOKING AT THE SPAY AND [01:30:02] NEUTER -- COULD YOU DEFINE EACH OF THE TYPES OF FACILITIES, SO THERE'S THE FREE COMMUNITY, CITY FACILITIES, ACS IN-HOUSE AND ACS OFFSITE CLINICS. WHICH ARE WHICH? >> GARY: YEAH, SO THE FREE COMMUNITY ONES ARE ONES THAT WE PAY A VENDOR TO DO THAT. THEN WE HAVE OUR CITY FACILITIES THAT ARE LOW COST, WHICH ARE ALSO RUN BY VENDORS. AND THEN OUR IN-HOUSE, AND THEN THE OFFSITE, ACS OFFSITE CLINICS ARE OURS THAT WE OPERATE. >> MCKEE-RODRIGUEZ: SO JEW JUST SO YOU JUST READ IT BACK TO ME. THE CITY FACILITIES IS THAT THE EAST SIDE AND WEST SIDE OR IS THAT THE ACS -- >> GARY: NOW THE EAST SIDE WILL BE MOVING TO THE -- ONE OF THE OTHER CATEGORIES OCTOBER 1ST. >> MCKEE-RODRIGUEZ: WHICH ONE? >> GARY: IT WILL BE MOVING TO CITY FACILITIES THAT WE ARE -- THAT WE -- LOW COST, BUT THAT WILL CHANGE BECAUSE THEN IT WILL ADD FREON THERE AS WELL. >> MCKEE-RODRIGUEZ: SO THE FREE COMMUNITY -- SO CITY FACILITIES ARE THE ONES THAT WE OWN, BUT WE LEASE OUT OR THAT WE HAVE OUR PARTNERS OPERATE AND PROVIDE LOW COST. IS THAT THE SAME GENERAL CONCEPT FOR FREE COMMUNITY? IT'S JUST THE COST DIFFERENCE? >> GARY: CORRECT. >> MCKEE-RODRIGUEZ: AND THEN ACS IN-HOUSE IS AT THE CLINIC -- OR ON THE ACS CAMPUS. >> GARY: CORRECT. >> MCKEE-RODRIGUEZ: AND OFFSITE CLINICS ARE -- WHICH ONES WERE THOSE? >> GARY: THE OFFSITE CLINICS ARE THE EAST AND WEST -- WANTED TO BE SURE. AND THEN IS THIS THE FIRST FULL YEAR THAT THE EAST AND WEST SIDE HUBS ARE BOTH OPERATING? >> GARY: YES. THIS WILL BE THE FIRST YEAR THAT WE'LL HAVE A FULL -- WELL, ACTUALLY, THIS PAST -- THIS FISCAL YEAR WE'RE FINISHING UP WILL BE THE FIRST FULL YEAR. >> MCKEE-RODRIGUEZ: WHAT I'M REALLY INTERESTED IN IS WHY ARE THOSE FIRST THREE CATEGORIES, THE FREE COMMUNITY, CITY FACILITIES AND ACS IN-HOUSE, WHY ARE THOSE LOWER AND WHAT DATA CAN YOU PROVIDE? I GUESS THERE'S STILL A MONTH TO GO. DO YOU ANTICIPATE THAT IN THIS -- IN SEPTEMBER -- WILL YOU HAVE SEPTEMBER DATA BY THEN TO SHOW THE FULL YEAR? >> GARY: IN OCTOBER, YEAH, ABSOLUTELY. WE'LL SHOW THE WHOLE YEAR. >> MCKEE-RODRIGUEZ: DO YOU ANTICIPATE WE'RE GOING TO BE CLOSING SOME OF THE GAPS BETWEEN THE YEAR-TO-DATE -- OR THIS FISCAL YEAR AND 2025? >> GARY: YES. I BELIEVE -- LIKE I SAID, WE'RE GOING TO FINISH JUST SHY OF 41,000 THIS YEAR ONCE WE HAVE ALL OF SEPTEMBER'S DATA IN AND MOST OF THAT THAT WE'RE FALLING SHORT IS ACTUALLY OUR ACS IN-HOUSE CLINICS, WHICH ACTUALLY IS DUE TO NOT HAVING VETERINARIANS. >> MCKEE-RODRIGUEZ: OKAY. AND I GUESS WITH REGARD TO WHAT WE JUST HEARD FROM VICKY, WHEN SOMEONE MAKES AN APPOINTMENT, DO YOU KEEP RECORD OF HOW THEY HEARD ABOUT THE -- HOW THEY BOOKED THE APPOINTMENT OR HOW THEY HEARD ABOUT IT. >> GARY: IN OUR WAIT WHILE SYSTEM, I CAN DOUBLE CHECK THAT. I'M NOT SURE IF WE HAVE THAT, HOW DID YOU HEAR ABOUT US. I DON'T THINK WE DO THAT. >> MCKEE-RODRIGUEZ: WHAT I'D BE INTERESTED IN, THERE'S A LOT OF PEOPLE ESPECIALLY IN MY DISTRICT AND I IMAGINE OTHER PARTS OF THE CITY, THERE'S A NUMBER OF NONPROFITS AND VOLUNTEERS WHO GO DOOR-TO-DOOR AND ARE TRYING TO GET AS MANY PEOPLE APPOINTMENTS AS POSSIBLE TO TO SPAY OR NEUTER THEIR PET. AND I'M WONDERING IF SOMEBODY VOLUNTARILY GOES TO THE FACILITY AND HEARS ABOUT IT AND SIGNS UP THEMSELVES IS THERE A LOWER RATE OF NO SHOW OF WHETHER ONE OF MY NEIGHBORS COMES TO MY DOOR AND TELLS ME I SHOULD, AND I GO AHEAD AND SAY, YEAH, LET'S MAKE AN POIMENTD, AM I ACTUALLY GOING TO SHOW UP FOR THAT OR DO I JUST WANT THAT PERSON TO LEAVE MY FRONT DOOR.ÚI'M CONCERNED THT MAY BE HAPPENING TO AN EXTENT, AND I'D BE INTERESTED IN WHAT DATA WE CAN PUT TOGETHER THAT MIGHT EITHER VERIFY THAT OR DISMISS IT. >> GARY: YEAH, WE CAN DEFINITELY -- IF IT'S NOT THERE -- I DON'T BELIEVE IT'S THERE RIGHT NOW, BUT DEFINITELY EASILY SOMETHING WE CAN ADD TO THAT BOOKING SYSTEM THAT WE USE. I WILL SAY WE DID CHANGE OUR BOOKING SYSTEM RECENTLY WHERE RESIDENTS CAN NOW ACTUALLY BOOK THEIR OWN SPECIFIC TIME, WHICH HAS IMPROVED THE NO-SHOW RATE. WE DO HAVE ABOUT A 30% NO-SHOW RATE AT THE OFFSITE CLINICS, BUT WE'VE BEEN WORKING A LOT TO OVERCOME THAT. THAT BEING SAID, WE DO OVERBOOK BECAUSE OF THAT, AND BOTH OF THOSE CLINICS ARE ON PACE TO HIT THEIR TARGET. >> MCKEE-RODRIGUEZ: OKAY. AND THEN WHAT DOES FOLLOW-UP LOOK LIKE FOR NO-SHOWS? >> GARY: OUR STAFF DOES CONTACT THEM. SOMETIME PS WE CAN REFER THEM TO EITHER THE AMBASSADOR PROGRAM WHERE SPAY/NEUTER NETWORK CAN HELP WITH TRANSPORT OR OUR -- AUDIO] -- >> MCKEE-RODRIGUEZ: DO WE HAVE ANY DATA ON OUTCOMES OF THOSE FOLLOW-UPS, WHETHER FOLKS SAY THAT THEY'VE FOUND ANOTHER WAY [01:35:02] TO GET THEIR PET FIXED OR THEY'RE NO LONGER INTERESTED FOR WHATEVER REASON OR THEY DO END UP SHOWING UP, IS THERE ANY DATA ON THAT? >> GARY: I CAN GET THAT DATA, YES. >> MCKEE-RODRIGUEZ: OKAY. THAT WOULD BE HELPFUL. I THINK AS IT RELATES TO THE NO-SHOWS, BECAUSE IT SOUNDS LIKE THAT IS A PROBLEM, ANY DATA THAT WE CAN COLLECT AND BE ABLE TO PRESENT THAT WILL ALLOW US TO ADDRESS THAT AT ITS ROOT, I THINK, WOULD BE WORTHWHILE. AND THEN ALSO I THINK IT IS JUST CONCERNING TO ME THAT WE'RE NOT GOING TO END UP VERY -- FOR '26, WE'RE NOT GOING TO END UP VERY FAR OFF OF '25, DESPITE HAVING TWO FULLY OPERATIONAL SPAY/NEUTER HUBS THAT HAVE BEEN NOW EMBEDDED IN PARTS OF THE CITY THAT HAVE GREAT NEED. AND SO I DON'T -- I GUESS WHAT I WOULD LIKE TO GET INTO IS WHY, AND HOW DO WE FIX THAT. BECAUSE MY UNDERSTANDING IS EACH OF THE C CLINICS WAS SUPPOSED TO ALLOW FOR AN ADDITIONAL 6500 SURGERIES. >> GARY: THAT'S TOTAL. >> MCKEE-RODRIGUEZ: TOTAL BETWEEN THE TWO? HUH. HUH. >> GARY: IT WOULD TAKE VETERINARIAN CAPACITY. >> KAUR: CAN YOU TALK A LITTLE BIT MORE ABOUT THE VETERINARY CAPACITY. I KNOW WHEN WE INITIALLY APPROVED THOSE THREE VETS FOR THE WEST SIDE CLINIC, I WANT TO SAY MAYBE LIKE A YEAR AND A HALF AGO, THERE WERE GOING TO BE THREE CONTRACT VETS THAT WERE DOING LIKE DAY -- YOU KNOW, LIKE TAKING DAYS, ADDITIONAL DAYS FROM THEIR REGULAR JOB. AND SO LIKE TO THIS POINT, RIGHT, YOU THEORETICALLY SHOULD HAVE INCREASED IN 2026 BY 6,000 VERSUS JUST INCREASING BY -- IF IT ENDS UP AT 41,000, JUST BY 1500, BECAUSE WE ADDED TWO NEW FACILITIES. SO TELL ME WHAT IS THE CHALLENGE WITH -- WHY DIDN'T WE JUST BRING ON MORE CONTRACT VETS FOR THE ACS MAIN CAMPUS IF THAT WAS WHAT THE CHALLENGE WAS? >> GARY: THEY'RE NOT AVAILABLE. THEY'RE JUST NOT -- THERE'S A SHORTAGE. NOT JUST HERE, BUT NATIONALLY, THERE'S A SHORTAGE OF VETERINARIANS. IF WE HAD VETERINARIANS WE WOULD BRING THEM ON, BUT THEY'RE JUST NOT AVAILABLE TO US. >> KAUR: OKAY. I'M -- LIKE THE ONES -- LIKE WHEN I HEAR THAT, I KNOW THE VET PROBLEM IS A CHALLENGE AND THE NONPROFITS HAVE BEEN TELLING ME THAT, TOO, BECAUSE THEY'RE ALSO STRUGGLING TO SPAY AND NEUTER BECAUSE THEY DON'T HAVE VET CAPACITY. BUT AT THE SAME TIME, LIKE, I FEEL LIKE WE'VE JUST GOT TO MAYBE -- I DON'T KNOW IF WE NEED A THIRD-PARTIED TO COME IN AND HELP US GO GET CONTRACT, BECAUSE THE REASON -- WE WERE PAYING A LOT OF MONEY FOR THOSE CONTRACT VETS BECAUSE THAT'S ALL WE COULD GET. SO NOW WE'RE SAYING, LIKE, OH, WE DON'T EVEN HAVE THAT AS AN OPTION. SO I'M WONDERING IF WE'RE PAYING MORE FOR THESE TWO FACILITIES, NOW, RIGHT? I KNOW WE'RE MOVING ONE, BUT WE'RE STILL GOING TO BE PAYING FOR THE FACILITIES AND THE OPERATION AND OUR NUMBER ISN'T INCREASING. LIKE THAT'S THE THING I'M STRUGGLING WITH. WE HAVE NOW TWO -- WELL, THIS PAST YEAR WE HAD TWO ADDITIONAL BUILDINGS AND THE NUMBER DIDN'T GO UP. SO -- WHAT, SORRY? GO AHEAD. >> MCKEE-RODRIGUEZ: THE SERVICES THAT ARE HAPPENING AT THAT TWO FACILITIES DID. IT'S EVERYTHING ELSE. -- >> >> MCKEE-RODRIGUEZ: AND TO THAT END, ON THE TOPIC OF VETS AND WHATNOT, I'VE BEEN SAYING THIS FOR HOWEVER MANY YEARS, LIKE WHAT IS IT THAT WE NEED TO DO TO CREATE AN ATTRACTIVE COMPENSATION PACKAGE FOR VETERINARIANS? HOW DO WE -- HOW CAN WE BE COMPETITIVE AND ALSO ARE WE GOING TO, YOU KNOW, CAREER FAIRS AT CAMPUSES WHERE THERE'S -- ARE WE REACHING OUT TO VETERINARY -- THAT WANT TO LIVE IN TEXAS, WE'RE MUCH MORE AFFORDABLE THAN OTHER PARTS OF THE COUNTRY, AND SO IF WE CAN COMBINE, ONE, IT WILL BE MUCH MORE AFFORDABLE TO LIVE HERE, AND THEN, TWO, ON TOP OF THAT, YOUR COMPENSATION WILL BE, YOU KNOW, BETTER THAN IF YOU WERE TO GO TO ANY OF THESE OTHER PLACES? WHAT DO WE NEED -- WHAT'S THE EFFORT THERE? >> GARY: AGAIN, IT'S TOUGH. EVERY SHELTER IN THE COUNTRY IS STRUGGLING WITH THIS SAME EXACT THING RIGHT NOW. SO IT'S VERY TOUGH. I WILL SAY WE ARE GOING -- THIS WEEKEND WE ARE GOING TO BE AT TEXAS A&M AT A RECRUITMENT FAIR, TRYING TO RECRUIT THE NEW VET STUDENTS THAT ARE GRADUATING, SO WE WILL BE THERE THIS WEEKEND. WE HAVE OUR CLINIC ADMINISTRATORS AS WELL AS SOMEONE FROM OUR HR DEPARTMENT IS GOING ALONG WITH HER. THEY'LL BE THERE ON SATURDAY. AND THEN RIGHT NOW WE'RE ACTUALLY IN THE PROCESS OF NEGOTIATING -- OR TRYING TO GET WITH -- THERE'S A RECRUITER THAT SPECIALIZES IN VETERINARIANS, HER ACTUAL NAME IS THE VET RECRUITER, AND WE JUST RECENTLY -- ONE OF OUR [INDISCERNIBLE] HAPPENED TO MEET HER AT A CONVERSATION AND ENTERED -- AND HAVE INTRODUCED US WITH HER, SO WE'RE HOPING TO HAVER H ON BOARD, SOON, AND WITH HER, OUR GOAL -- WE'VE HAD A FULL-TIME VETERINARY POSITION AT THE SHELTER THAT'S BEEN VACANT FOR OVER TWO YEARS. >> KAUR: WHAT'S THE SALARY RANGE FOR THAT [01:40:02] POSITION? >> GARY: THE STARTING SALARY IS RIGHT AROUND 120. I BELIEVE IT'S 120, 160. I CAN VERIFY THAT AND MAKE SURE THAT'S THE CORRECT NUMBER. WE DO OFFER A $30,000 SIGN-ON BONUS AS WELL. 15,000 FOR SIGN-ON AND 7500 FOR THE NEXT TWO YEARS. >> KAUR: YEAH, WE LOOKED AT DOING A CCR ABOUT THIS ONCE BECAUSE WE WERE TRYING TO FIGURE OUT LIKE FROM VETS AND WE COULDN'T EVEN GET A FOCUS GROUP TOGETHER OF, LIKE, CURRENT VETS BECAUSE THEY WERE SO HARD TO GET RESPONSE FROM THE COMMUNITY ON IT. ONE OF THE THINGS WE HAD EXPLORED WITH, OR WERE THINKING ABOUT WAS A TUITION REIMBURSEMENT PROGRAM. WE TALKED A LITTLE BIT ABOUT THIS IN THE BUDGET SESSION, BUT IF YOU ARE GOING TO TAMU SAN ANTONIO AND YOU SEE FOLKS BEING ABLE TO OFFER THAT AS A PAYBACK OF LOANS, I UNDERSTAND TUITION IS VERY EXPENSIVE FOR VETERINARIANS AS WELL. THIS MIGHT NOT BE READY FOR NEXT MONTH, BUT I THINK WHAT WOULD BE GOOD IN AN UPCOMING CONVERSATION IS WHAT OUR VET RECRUITMENT GOING TO LOOK. IT'S SIMILAR TO THE ENGINEER, YOU CAN GO OUT TO THE PRIVATE SECTOR AND MAKE A LOT MORE MONEY, SO THINKING ABOUT WHAT THAT NEEDS TO LOOK LIKE AND IF -- HOW OUR SALARIES ARE COMPARING, BECAUSE AT THE END OF THE DAY, IF WE -- IF THE POSITION IS VACANT FOR TWO YEARS, IT'S DOING NOBODY ANY GOOD BECAUSE THE DOLLARS ARE BEING HELD UP AND WE'RE NOT GETTING ANY OF THE OUTCOMES THAT WE'RE LOOKING TO GET TO. COUNCILWOMAN CASTILLO? >> CASTILLO: THANKS, CHAIR. THANK YOU, JON, FOR THE PRESENTATION. I'M THINKING ABOUT KAREN, RIGHT, WHO OFTEN STAFFS THE OUTREACH FOR CONNECTING RESIDENTS TO GETTING SPAY AND NEUTER SERVICES AND I KNOW SHE WORKS REALLY HARD CONNECTING FOLKS AND THEN SHE DOES FOLLOW-UP PHONE CALLS, HEY, REMINDER, YOU HAVE THIS APPOINTMENT. AND SOMETIMES THERE ARE INSTANCES WHERE THERE ARE NO-SHOWS, BUT SHE'LL CALL SOMEONE ELSE ON THE LIST AND GET SOMEONE ELSE THERE. IT'S ALL VOLUNTEER AND REALLY APPRECIATE HER IN THAT SUPPORT, BUT I'M REALLY INTERESTED IN THE IDEA, RIGHT, OF A POTENTIAL MODEST DEPOSIT, RIGHT, SO WHEN THERE'S THAT COMMITMENT FROM A COMMUNITY MEMBER AND IT'S $15 AND IF YOU SHOW UP, YOU DON'T HAVE TO PAY IT -- OR IF YOU DON'T, RIGHT, IT GETS -- YOU PAY THE $15 DEPOSIT. I THINK THERE'S VALUE IN EXPLORING THAT. I KNOW THE GOAL IS LOW TO NO BARRIERS TO CONNECTING RESIDENTS TO SERVICES, BUT IF IT IS COSTING US, I THINK THERE IS OPPORTUNITY FOR -- A MODEST DEPOSIT. RIGHT? I THINK ABOUT IT, WHETHER IT'S A HAIR APPOINTMENT, NAIL APPOINTMENT, ANYTHING, DENTAL POIMENTD, RIGHT, THERE ARE NOW DEPOSITS FOR NO-SHOWS, AND I UNDERSTAND THERE IS THIS CONCERN IN TERMS OF, LIKE, PUBLIC SAFETY, BUT I DO THINK THAT COMMITMENT -- AND TAKING A SLOT AND POTENTIALLY COSTING THE CITY SOME SERVICES, THEN, OF COURSE, THE COST OF NOT FIXING YOUR PET AS WELL IS SOMETHING, I THINK, THAT I'M INTERESTED IN EXPLORING WHAT THAT COULD LOOK LIKE. >> GARY: AND I -- JUST AS A REMINDER, TOO, BOTH THESE CLINICS, I MEAN, THEY'RE BOTH GOING TO HIT THEIR TARGET THIS YEAR. WE'RE TALKING ABOUT NO-SHOWS, BUT THEY'RE GOING TO HIT THEIR -- WHAT WE SAID THEY COULD DO. >> CASTILLO: AND I'M CURIOUS AS WELL, SPEAKING OF KAREN AND CONSTITUENTS AS WELL, WHAT TENDS TO BE AN ISSUE IS TRANSPORTATION, RIGHT, GETTING TO COLLINS GARDEN LIBRARY WITH THEIR PET AND I'M CURIOUS OF A POTENTIAL PILOT OR OPPORTUNITY WHERE ACS COULD GO TO THE RESIDENTS AND PICK UP THE PETS TO GET. AND THEN OUR TEAMS WE KNOCK ON THE DOOR, NO ONE ANSWERS. I'M CURIOUS IF THAT COULD BE A POTENTIAL EXERCISE TO SEE IF THERE'S A HIGHER RATE. >> GARY: AND WE DO TO THAT THROUGH OUR COST PROGRAM, THE RESIDENTS ARE REFERRED TO OUR CASA PROGRAM, THAT'S OUR BASIC CASE WORKERS PROVIDING ALL TYPES OF SERVICES THEY WILL TRANSPORT FOR THE RESIDENTS. >> CASTILLO: IS THAT OFFERED TOAFRY RESIDENT, BECAUSE WHAT WE'RE HEARING FROM FOLKS IS TRANSPORTATION IS AN ISSUE. DOES THE RESIDENT HAVE TO SAY TRANSPORTATION IS AN ISSUE FOR IT TO BE OFFERED. >> GARY: RIGHT NOW BECAUSE THERE'S ONLY 4-C ASA, IT'S ONLY FOR THOSE PEOPLE THAT ARE ALREADY WORKING ON A CASE. IT'S NOT SOMEBODY THAT JUST CALLS. IT'S SOMETHING WE CAN LOOK AT. >> CASTILLO: APPRECIATE IT. THANK YOU. >> KAUR: COUNCILWOMAN SPEARS? >> SPEARS: THANK YOU, CHAIR. I GUESS I COULD START THERE. I WAS KIND OF GOING WHERE COUNCILWOMAN CASTILLO WAS GOING WITH THAT, HOW MANY -- HOW MANY SPAY AND NEUTERS CAN YOU DO A DAY? ARE WE DOING PER DAY? >> GARY: IT AVERAGES GREATLY BY THE VETERINARIAN. WE HAVE SOME VETERINARIANS CAN ONLY DO 15 A DAY, AND THEN WE HAVE SOME THAT CAN DO 80 A DAY. SO THERE'S A WIDE RANGE OF WHAT THEY'RE ABLE TO DO, IT REALLY DEPENDS ON THE VETERINARIAN. >> SPEARS: I WAS JUST CONSIDERING IF THERE'S A POTENTIAL TO DO LIKE ANOTHER IDEA WITH A PILOT PROGRAM WITH A MOBILE SPAY AND NEUTER, LIKE BUS-TYPE LOOKING SITUATION THAT COULD GO TO THE NEIGHBORHOODS WHERE WE HAVE HIGH CONCENTRATION AND THEN IN [01:45:01] AND OUT, IN AND OUT. I KNOW WE'D NEED TO FIGURE OUT FUNDING, BUT IT'S JUST SOMETHING -- IS THAT SOMETHING THAT YOU WOULD HAVE APPETITE FOR? >> GARY: YEAH, I WILL SAY MOST CITIES HAVE GONE AWAY FROM THE MOBILE SPAY/SNEUTER, JUST BECAUSE OF THE COST VERSUS HOW MANY YOU CAN DO. YOU CAN ONLY DO A VERY LIMITED NUMBER AT MOBILE, DEPENDING ON WHERE YOU'RE ABLE TO HAVE THOSE AT. BUT IT'S DEFINITELY SOMETHING WE CAN LOOK AT AND PURSUE. WE DO HAVE SOME PARTNERS THAT HAVE THAT CAPABILITY, I'M ALSO TRYING TO DEVELOP ANOTHER PARTNER THAT HAS THAT CAPABILITY. >> SPEARS: OKAY. THAT'S GOOD TO KNOW. OKAY. JUST SORT OF A GENERAL QUESTION FOR YOU, WHICH ONE OF THESE METRICS IS MOST CONCERNING FOR YOU RIGHT NOW? >> GARY: OH, WOW. I WOULD SAY PROBABLY THE -- YOU KNOW, THE LIVE RELEASE RATE. THAT'S WHAT WE'RE STRUGGLING WITH, CAPACITY WITHIN THE SHELTER. THOSE ARE THE BIGGEST THINGS THAT WE STRUGGLE WITH EVERY DAY. WE'RE DOING A REALLY GOOD JOB RESPONDING TO OUR CALLS AND -- AS FAR AS CRITICAL CALLS GO, AND SO THOSE AREAS WE'RE DOING REALLY WELL. BUT CAPACITY IS SOMETHING THAT OUR STAFF IS REALLY, REALLY CHALLENGED WITH IN TRYING TO DETERMINE, YOU KNOW -- WE HAVE THIS NEED TO ACTUALLY BRING IN MORE THAN WHAT WE'RE BRINGING IN, AND SO THAT IS A BIG CONCERN. >> SPEARS: AND YOUR SOLUTION IS YOU NEED MORE SPACE OR YOU NEED MORE OPTIONS FOR SPACE, EITHER/OR OR A COMBINATION. >> GARY: OBVIOUSLY, SPAY/NEUTER IS A KEY PIECE OF THAT. I DO THINK WE NEED MORE PROGRAMS LIKE OUR PET CARE CONNECT PROGRAM THAT IS OUT THERE IN THE COMMUNITY LIMITING -- OF PROGRAMS, I THINK, IS PROBABLY THE WAY THAT WE NEED TO BE LOOKING AT. >> SPEARS: COMPLETELY AGREE. OKAY. WHEN -- CAN YOU HELP ME UNDERSTAND WHAT THIS MEANS. WHEN YOU SAY 93.9% RESPONSE RATE ON CRITICAL CALLS, WHAT DOES THAT ENCOMPASS? IS THAT JUST YOU'RE CLOSING OUT THIS CALL FOR SERVICE OR -- >> GARY: ON OUR CRITICAL CALLS, THOSE ARE CALLS RAN BY OFFICERS. THOSE AREN'T CALLS THAT WE CLOSE OUT DUE DO ANY OTHER REASON OTHER THAN WE RAN THAT CALL. NOW, SOME OF THOSE CALLS COULD BE CANCELED BY THE PERSON THAT CALLED IT IN AS WELL, BUT THE CRITICAL CALLS ARE ALL OF OUR HIGHER CALLS FROM DOG ATTACKS TO CRUELTY TO SICK AND INJURED ANIMALS. SO WE'RE RESPONDING TO NIEB FOUR% OF THOSE CALLS THAT -- 94% OF THOSE CALLS THAT COME IN. >> SPEARS: OKAY. AND THEN ON THE DANGEROUS DOG COMPLIANCE RATE, CAN YOU -- I SEE IT'S DECLINED A BIT. DO YOU KNOW WHY THAT MAY BE? >> GARY: YEAH, THAT'S KIND OF WHAT I WAS MENTIONING AT THE BEGINNING. IT'S REALLY A SNAPSHOT IN TIME. THAT NUMBER FLUCTUATES QUITE A BIT JUST BASED ON WHERE WE'RE AT WITH WORKING WITH RESIDENTS THAT HAVE DANGEROUS DOGS THAT MAY FALL OUT OF COMPLIANCE. AGAIN, I COULD RUN THAT NUMBER IN A COUPLE DAYS AND IT WOULD GO UP 10%. IT DOES VARY QUITE A BIT. >> SPEARS: OKAY. AND THEN DO YOU KNOW HOW MUCH EACH -- WHAT IS IT REALLY COSTING US PER SPAY AND NEUTER AT THE CITY -- LIKE WHAT IS THE NUMBER? >> GARY: RIGHT NOW WE SPEND ROUGHLY -- WELL, THIS FISCAL YEAR WE SPEND $6 MILLION ON SPAY AND NEUTER, THAT'S BOTH IN-HOUSE AND OFFSITE, AND OUR CONTRACTS. THAT'S EVERYTHING COMBINED. SO WE'RE SPENDING ABOUT 6 MILLION A YEAR. LIKE I SAID, THAT'S MORE THAN JUST ABOUT ANY OTHER SHELTER OR MUNICIPALITY IN THE ENTIRE COUNTRY. AND, YOU KNOW, DOING 41,000 SURGERIES A YEAR, AGAIN, THERE'S NO ONE ELSE IN THE COUNTRY DOING THAT VOLUME OF SURGERIES WHEN YOU'RE LOOKING AT PHYSICAL SHELTERING, SO I'M VERY PROUD OF THOSE NUMBERS. DUE TO THE MOVEMENT OF THE EAST CLINIC, WE ACTUALLY ARE GOING TO SPEND A LITTLE LESS MONEY THIS YEAR, THAT'S ONLY BECAUSE OF THE COST SAVINGS WE GOT BY HAVING A PARTNER. >> SPEARS: OKAY. THAT'S HELPFUL. OKAY. THANK YOU. THANK YOU FOR THE PRESENTATION. >> KAUR: REALLY QUICK LAST QUESTION, AND ON THE INTAKE LIVE RELEASE RATE, WHAT -- CAN YOU -- YOU MENTIONED THIS A LITTLE BIT AND YOU WERE JUST TALKING ABOUT IT AS YOUR BIGGEST CONSTRAINT, WHICH I THOUGHT WAS A GREAT QUESTION, WHY IS INTAKE DOWN SO MUCH, JUST BECAUSE OF SPACE OR -- >> GARY: IT VARIES FOR A VARIETY OF DIFFERENT REASONS. YOU KNOW, WE HAVEN'T CHANGED OUR POLICY ON THE WAY THAT WE TAKE IN ANIMALS, BUT HAPPY, HEALTHY ANIMALS, IF THERE'S NO CAPACITY, THEY DON'T COME IN. AT THE END OF THE DAY, THEY DON'T -- WE DON'T BRING THOSE ANIMALS IN. SO THAT HAS SOMETHING TO DO WITH IT. A LOT OF IT HAS TO DO WE ALSO LOOK AT OUR CALL VOLUME HAS GONE DOWN -- OUR REQUEST FOR SERVICES HAS GONE DOWN ALMOST $10,10,000 CALLS SO THAT ALSO CONTRIBUTES TO THAT NUMBER AS WELL. >> KAUR: WHAT ABOUT THE RETURNS TO OWNERS? >> AGAIN WITH THAT DECREASE IN INTAKE AND THE DECREASE THAT WE'VE SEEN IN THOSE AREAS, THAT [01:50:04] AFFECTS THAT NUMBER, THE RETURN TO OWNER NUMBER. IT IS SOMETHING, THOUGH, THAT I AM ASKING OUR STAFF TO REALLY EXAMINE BECAUSE I DO BELIEVE THAT IS A NUMBER WE CAN -- IT SHOULD BE HIGHER THAN WHAT IT IS. IT'S SOMETHING WE'VE GOT DO A BETTER JOB OF. >> KAUR: MAYBE YOU CAN FOLLOW UP, ONE OF THE THINGS I'VE BEEN TALKING ABOUT, HOW DO WE KNOW -- WHEN YOU'RE MEASURING CRIME STUFF, IF TRENDS ARE GOING DOWN, THEORETICALLY, THAT ISN'T BEING CALLED IN, SO LIKE HOW DO WE KNOW WHAT PROGRESS WE'RE MAKING TOWARDS -- ASIDE FROM THE OUTPUTS INCREASING OF SPAY AND NEUTER AND THINGS LIKE THAT, WHAT ARE SOME OF THE OTHER METRICS THAT MAYBE FIVE YEARS FROM NOW WE WOULD LOOK AT AND SAY, YEAH, THE DECISIONS WE MADE IN OUR BUDGET TODAY WERE THE RIGHT DECISIONS. >> GARY: I DO THINK INTAKE IS A BIG FACTOR IN THAT. CALLS FOR SERVICES IS BIG. I MEAN, I KNOW THERE'S SOME PEOPLE THAT WILL SAY, WELL, THEY'RE NOT CALLING BECAUSE WE DON'T RESPOND. BUT 10,000 PEOPLE DIDN'T JUST DECIDE TO QUIT CALLING THIS YEAR. IT'S BECAUSE WE'RE DOING A BETTER JOB AT RESPONDING. AND SO THOSE NUMBERS, I THINK, ARE HUGE. AGAIN, THE FREE ROAMING DOG STUDY THAT WE DO, THAT'S GOING TO BE A BIG THING FOR US. >> KAUR: WHEN IS THAT ONE? >> GARY: WE ARE FINALIZING THAT AGREEMENT. IT SHOULD BE GOING TO THE CITY MANAGER FOR APPROVAL HERE ANY TIME NOW, AND THAT'S SCHEDULED TO START IN OCTOBER AND NOVEMBER. SO THE STUDY WILL BE DONE IN OCTOBER, NOVEMBER, AND THEN WE SHOULD HAVE THE RESULTS IN DECEMBER. >> KAUR: OKAY. >> GARY: I THINK THAT'S GOING TO TELL US A BIG STORY, YOU KNOW, DID WE MAKE ANY PROGRESS. THE GOOD THING IS, IT'S SOUTHWEST RESEARCH INSTITUTE IS GOING TO BE THE ONE PERFORMING THE STUDY, SO EVERY TWO YEARS WE'LL BE ABLE TO REPLICATE THAT SAME STUFFDY. >> KAUR: THEY'LL REALLY GO OUT AND MEASURE HOW MANY LOOSE AND ROAMING DOGS THERE ARE? >> GARY: YES. WE DID THIS STUDY IN 2019 AND IT SHOWED ABOUT 34 TO 35,000 OF FREE ROAMING DOGS AT ANY GIVEN TIME IN 2019, SO OBVIOUSLY I THINK, DUE TO THE DATA THAT WE'RE SEEING, WE'RE GOING TO SEE A DECREASE IN THAT WHEN THEY GET IT, BUT I'M EXCITED TO FINALLY GET THAT GOING. THEY'VE DEVELOPED SOME TECHNOLOGY -- WHEN WE DID IT IN 2019, IT WAS VOLUNTEERS AND STAFF GOING ONE, TWO, DOWN CENSUS TRACTS. THEY HAVE ACTUALLY DEVELOPED AI TECHNOLOGY TO WHERE THEY CAN DRIVE AND ACTUALLY, IT WAS VERY EXCITING BECAUSE WHEN THEY DEMONSTRATED IT TO US, THE AI ACTUALLY PICKED UP -- WHERE AI'S PICKING THAT DOG UP, AND SO WE SHOULD GET A -- AUDIO] -- THE WAY THE TECHNOLOGY WORKS SO WE'RE VERY EXCITED TO WORK WITH THEM ON THIS PROJECT. >> KAUR: THANK YOU. WE'LL DEFINITELY HAVE TO BRING YOU BACK WHEN WE HAVE THE RESULTS OF THAT STUDY. COUNCILMEN MCKEE-RODRIGUEZ. >> MCKEE-RODRIGUEZ: WHAT ARE ALL THE MECHANISMS THAT RESULT IN INTAKE. SOMEONE COMES AND DROPS THEIR PET OFF AT THE SHELTER, ACS OFFICER -- ALL THE MECHANISMS -- WHAT DOES THAT LOOK LIKE. >> GARY: THAT'S PRETTY MUCH THE TWO WAYS THEY'RE EITHER PICKED UP BY AN OFFICER AND BROUGHT IN OR BY A RESIDENT. SOME OF THEM ARE OWNER SURRENDER AS WELL. THOSE ARE REALLY THE TWO WAYS, YOU KNOW. >> MCKEE-RODRIGUEZ: DO YOU NOTE THAT IN THE DATA? >> GARY: YES. >> MCKEE-RODRIGUEZ: WHICH IS WHICH? >> GARY: YES. >> MCKEE-RODRIGUEZ: CAN YOU BREAK THAT DOWN IN THE OCTOBER MEETING. I'D BE INTERESTED TO KNOW WHAT'S MOST REALLY CONTRIBUTED TO THE REDUCTION INTAKE, IF IT IS ACOS BRINGING IN LESS ANIMALS OR IF IT'S PEOPLE BRINGING LESS ANIMALS IN. >> GARY: IT'S A MIXTURE OF BOTH, BUT WE CAN DEFINITELY SUPPLY THE DATA. >> MCKEE-RODRIGUEZ: THANK YOU. >> KAUR: THANK YOU. AND ONE LAST THING. IF YOU COULD -- LIKE WHAT WOULD A MARKET -- COMPARISON MARKET FOR US BE FOR ACS? >> GARY: OH, PROBABLY HOUSTON, DALLAS. DALLAS PROBABLY -- IN AUDIO] -- THEY HAVE SIMILAR INTAKE, SIMILAR -- >> KAUR: IF YOU COME BACK, AND MARIA'S STILL HERE, MAYBE THEIR TEAM CAN HELP ON SOME COMPARISON CITY ANALYSIS. >> GARY: YEAH, ABSOLUTELY. WE ACTUALLY HAVE ALREADY STARTED A LOT OF THOO AND HAVE SOME OF THAT DATA ALREADY, SO DARE. >> KAUR: OKAY. AWESOME. GREAT. THANK YOU SO MUCH. WITH THAT WITHOUT COUNCILMEMBER WHYTE, WE FINISHED RIGHT ON TIME. >> VILLAGOMEZ: CHAIR, IF I MAY, I WANTED TO SUMMARIZE WHAT WE'RE GOING TO HAVE JON COME BACK WITH, SOUNDS TO ME INTAKE IS AN AREA THAT WE WANT TO SEE DATA, THE SEGREGATED. SURGERIES, CRITICAL CALLS, COMP DATA WITH HOUSTON AND DALLAS AND MAYBE WE CAN GIVE JUST A QUICK UPDATE ON THE STRAY AND ROAMING DOG SURVEY, JUST TO GIVE YOU AN IDEA OF THE TIMELINE AND WHAT WE'RE GOING TO DO, AND WHEN WE CAN BRING IT BACK. >> KAUR: GREAT. >> MCKEE-RODRIGUEZ: AND ALL IN FOUR SLIDES. >> VILLAGOMEZ: WILL DO. >> KAUR: THE TIME IS NOW 4:03 P.M. AND OUR MEETING IS * This transcript was compiled from uncorrected Closed Captioning.