Oct 20, 2026 Public Safety Committee

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>> KAUR: OKAY. TIME IS NOW 2:38 P.M. WE'LL CALL PUBLIC SAFETY COMMITTEE TO ORDER. MADAM CLERK, IF YOU COULD PLEASE CALL ROLL.

[Approval of Minutes  ]

[Briefing and Possible Action on  ]

>> KAUR: WE'LL TAKE ITEM NUMBER 2 AND THEN 5 AND THEN 3, 4, 6.

WE'LL TAKE ITEM NUMBER 2, THE BRIEFING AND THEN PUBLIC COMMENT.

JOHN? >> GOOD AFTERNOON, CHAIR AND MEMBERS OF THE COMMITTEE.

I'M JOHN GARY, THE DIRECTOR FOR ANIMAL CARE SERVICES. WE'RE GOING TO KIND OF BRIEFLY GO OVER SOME OF OUR MACHINES AND SOME OF WHAT WE'VE DONE FOR FY'26, SOME CAMPAIGNS AND LOOK BACK OVER A FEW YEARS OF FY'24 THROUGH '26.

AND THEN AT THE END WE'LL HAVE SOME CITY COMPARISONS THAT WE'LL WORK ON.

AGAIN, JUST BRIEFLY THE AGENDA, FIRST DATA POINT IS GOING TO BE TALKING ABOUT OUR SHELTER INTAKE AND WHAT THAT LOOKS LIKE FOR US, OUR RETURN TO OWNERS, WHICH WAS REQUESTED, OUR LIVE RELEASE RATE, FREE-ROAMING DOG, SPAY/NEUTER AND COMPARISON CITY ANALYSIS. SO THE FIRST SLIDE ACTUALLY SHOWS OUR SHELTER INTAKE.

AS YOU CAN SEE, WE DID SEE A LITTLE DIP IN FY'26 ON OUR INTAKE, ABOUT 5.6 PERCENT OR ABOUT 663 ANIMALS LESS CAME IN IN FY'26 VERSUS FY25. HOWEVER, FY26 WAS STILL A HIGHER INTAKE THAN WHAT WE SAW IN FY24. I DID WANT TO POINT OUT ON THIS SLIDE, SO IN FY26 WE MADE A DECISION TO REMOVE DIVERGENCE FROM OUR INTAKE.

WHAT THOSE WERE WERE ANIMALS COMING TO THE SHELTER AND WE WORKED WITH THAT RESIDENT IN SOME WAY. SO IT COULD BE AN OWNER THAT WE PROVIDED RESOURCES TO, IT COULD BE A PERSON WHERE WE SCANNED FOR A MICROCHIP AND THEY TOOK THE ANIMAL BACK AND THEY WERE GOING TO TRY TO LOCATE THE OWNER ON THEIR OWN.

BUT THOSE ANIMALS WERE DIVERTED, THEY NEVER CAME INTO THE SHELTER.

PRIOR TO FY26 WE WERE COUNTING THOSE NUMBERS IN OUR INTAKE.

AND SOME WERE DONE OVER THE PHONE. SOME WE DIDN'T EVEN SEE THEM IN-PERSON. SO IT'S NOT BEST PRACTICE TO COUNT ANIMALS IN YOUR INTAKE WHO NEVER COME INTO YOUR FACILITY OR YOU NEVER TAKE CARE OF, SO WE REMOVED THOSE IN FY26. WHAT I WANTED TO SHOW HERE ON THE SHELTER INTAKE SLIDE IS WHEN YOU LOOK AT APPLES TO APPLES COMPARISONS YEAR OVER YEAR.

'24 AND '25 ARE ALSO WITH THE DIVERGENTS REMOVED. I KNOW YOU'VE PROBABLY SEEN SOME INTAKE LAST YEAR AROUND 32,000 AND THAT WAS BECAUSE THE DIVERGENTS WERE INCLUDED IN THAT. SO WE DID REMOVE THOSE OUT. I THINK THIS GIVES AN ACTUAL REPRESENTATION OF ANIMALS THAT PHYSICALLY ENTERED OUR SHELTER.

AGAIN, IT DOES BREAK OUT FROM FIELD AND SHELTER. OUR PRIMARY SOURCE IS FIELD TEAM TAKING IN ALMOST 21,000 IN THE FIELD AND WE HAD ALMOST 7,000 THAT COME OVER THE COUNTER. AGAIN, THE MAJORITY OF OUR INTAKE IS FROM OUR STRAY INTAKES THAT WE BRING IN. THAT HOLDS TRUE FOR BOTH -- WHETHER IT COMES IN FROM THE FIELD OR OVER THE COUNTER. AND THEN SO THAT MAKES UP OUR TOTAL INTAKE NUMBERS THERE. ON OUR RETURN TO OWNERS, AS YOU CAN SEE WE DID SEE A DIP IN OUR RETURN TO OWNERS THIS LAST YEAR. PART OF THAT -- A GOOD PERCENTAGE, PROBABLY A THIRD OF THAT, 18% DECREASE THAT WE'VE SEEN, WAS DUE TO THE DECREASE IN INTAKE RATE. WHEN YOU TAKE IN LESS ANIMALS YOU TURN OUT LESS ANIMALS. THAT DOES MAKE UP A THIRD OF THE REDUCTION.

WE ARE WORKING WITH THE TEAM TO LOOK AT LAST YEAR'S NUMBERS AND DETERMINE WHERE ELSE THOSE -- WHERE ELSE WE SAW THOSE DECLINE. SOME WAS IN THE FIELD RETURN TO OWNER PROGRAM SO WE'LL BE WORKING WITH OUR FIELD OFFICERS TO IDENTIFY THOSE, BUT AGAIN, ABOUT A THIRD OF THAT REDUCTION THAT YOU SEE THERE IS A DUE TO A REDUCTION IN INTAKE. WHEN IT COMES TO OUR LIVE RELEASE RATE, WE SAW SUBPOENA A ONE% INCREASE IN FY26 OVER '25. THIS WAS DESPITE SEEING

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OUR TRANSFER PARTNERS PULLED SIGNIFICANTLY LESS ANIMALS IN THE LAST THREE OR FOUR MONTHS THEN THAN THEY TYPICALLY WOULD. I WILL TALK ABOUT THE DISTEMPER OUTBREAK AND WHERE WE'RE AT. YOU CAN SEE A LITTLE INCREASE IN OUR TRAP AND RETURN NUMBERS. THOSE DEPENDS ON THE CATS THAT COME IN TO US. BUT TOTAL OUTCOMES WAS ABOUT 26,000 ANIMALS WE HAD IN OUTCOME THROUGH OUR SHELTER. WE'RE PROUD TO SEE THE LIVE RELEASE RATE INCREASE.

OVERALL, YOU KNOW, AS YOU LOOK AT IT FROM YEAR TO YEAR, WE'VE CONTINUED TO PROGRESS OVER -- ESPECIALLY OVER THE LAST COUPLE OF YEARS, DESPITE SEEING STILL A LARGE NUMBER OF ANIMALS ENTERING THE SHELTER. I DID WANT TO ALSO POINT OUT THAT WE DID HAVE A 25% INCREASE IN ADOPTIONS SO I THINK THAT ALSO AFFECT OUR TRANSFER NUMBERS TO OUR PARTNERS. THE MORE THAT WE ADOPT OUT THROUGH THE STEALTH, THE LESS THEY ACTUALLY PULL FROM US BECAUSE A LOT OF THE ANIMALS THEY WOULD PULL FROM US ARE ADOPTABLE ANIMALS, SO THAT NUMBER DOES AFFECT ONES THAT ARE BEING TRANSFERRED THAT ARE ADOPTED. SO WE DEFINITELY SAW IT.

THANKFULLY WE DID WELL ON OUR ADOPTIONS THIS YEAR AND THAT WAS THE MAIN DRIVER OF OUR LIVE RELEASE RATE AS WELL AS WE INCREASED OUR FOSTER PROGRAM.

AND WE DID SEE ABOUT A 10% DECREASE IN THE NUMBER OF ANIMALS EUTHANIZED IN OUR SHELTER. SO THE NEXT SLIDE REPRESENTS OUR CALLS FOR SERVICE.

AND AGAIN, WE'RE STILL SEEING THAT SAME TREND THAT WE'VE SEEN OVER THE LAST SEVERAL YEARS WHERE WE'RE SEEING A SIGNIFICANT DECREASE IN THE NUMBER OF CALLS FOR SERVICE. I THINK OBVIOUSLY WHEN YOU LOOK BACK AT FY24 IS WHEN WE ADDED ALL THE ADDITIONAL FIELD OFFICERS AND WE BEGAN THAT PROCESS OF HAVING A BETTER FIELD RESPONSE. SO AS YOU CAN SEE OUR CRITICAL CALL RESPONSE RATE WAS 94.4 IN FY26 OUR LARGEST THAT WE'VE EVER HAD IN OUR HISTORY.

AND ABOUT 30% INCREASE, 32% INCREASE FROM WHAT WE DID IN FY24.

SO WE'RE SIGNIFICANTLY -- WE'RE RESPONDING SIGNIFICANTLY BETTER THAN WHAT WE WERE IN FY24 AND THAT'S LARGE LAY LARGELY DUE TOE NUMBER OF RESOURCES GIVEN TO US AND THE INCREASE IN OUR OFFICERS. IT'S ALSO ADDED TO A SIGNIFICANT INCREASE IN THE NON-CRITICAL CALL RESPONSE RATE.

IT WAS ONLY ABOUT 19% IN FY24 AND LAST YEAR IN FY26 WE FINISHED AT ALMOST 38.9%.

SO WHEN YOU LOOK AT THAT DATA OVERALL YOU'LL SEE A REDUCTION IN CRITICAL CALLS, NON-CRITICAL CALLS ACROSS-THE-BOARD, AND NEARLY 10,000 LESS CALLS FOR SERVICE IN FY26 VERSUS FY24. SO IF YOU LOOK AT OUR OVERALL TOTAL CALLS RESPONSE RATE, WHEN YOU COMBINE BOTH NON-CRITICAL AND CRITICAL, IT'S ABOUT 72%.

AND REALLY THE WAY WE GET OUR CALLS DOWN THERE AT THE BOTTOM YOU'LL SEE KIND OF THE CALL PROCESS. AND BASICALLY A CALL COMES IN TO 311 OR THE 311 APP, WE GET THEM BOTH WAYS. 311 THEN PROCESSES THAT CALL, SENDS IT TO OUR COMPUTER SOFTWARE COMMUNICATES WITH 31'S. OUR DISPATCHERS THEN WILL GET IT ONCE IT'S INTO OUR SYSTEM. THEY REVIEW THE CALL, THEY ENSURE THAT THE CALL IS LABELED CORRECTLY AND IT'S THE CORRECT CALL TYPE.

AND THEN THOSE DISPATCHERS WILL THEN DISPATCH THE CALL SO THE OFFICERS IN THE FIELD BASE OFF OF PRIORITY. AND THEN AGAIN, OUR FIELD WILL RESPOND TO THE CALLS BASED ON PRIORITY AND THEY UPDATE THE CASE WITH THE RESULTS.

WE SPENT A SIGNIFICANT AMOUNT OF TIME OVER THE LAST FEW YEARS IMPROVING OUR FREE-ROAMING DOG MEASURES AND WHAT WE'RE DOING TO TRACK OUR FREE-ROAMING DOGS.

AGAIN, LIKE YOU SEE IN OUR CRITICAL CALL RESPONSE, WE'VE SEEN REDUCTIONS IN STRAY CALLS FOR SERVICE THAT WE'VE RECEIVED BOTH IN AGGRESSIVE AND CRITICAL AND NON-CRITICAL CALLS. AND THE ONE THAT I REALLY THINK IS A TRUE TELLER OF A LOT OF THINGS IS THE DECEASED DOG PICKUP CALLS FOR SERVICE.

THOSE ARE DOWN SIGNIFICANTLY. LAST YEAR IN FY26 IT WAS A LITTLE OVER 5300, THAT'S THE LOWEST NUMBER IN THE LAST 10 YEARS THAT WE'VE SEEN DOGS HAVING TO BE PICKED UP BY THE SOLID WASTE DEPARTMENT DECEASED ON THE ROADWAY.

WHEN YOU LOOK AT THE DATA, THE DATA IS SHOWING WHILE WE'VE STILL GOT A LONG WAYS

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ONE OF THE THINGS THAT WE ARE DOING THAT WE JUST RECENTLY CAME TO AGREEMENT WITH [INDISCERNIBLE] TO BEGIN A FREE-ROAMING DOG STUDY.

THEY'LL REPLICATE THE STUDY WE DID IN 2019 THAT SAID ABOUT 43,000 FREE-ROAMING DOG AT ANY TIME IN SAN ANTONIO. WE'RE EXCITED THAT KICKS OFF AT THE END OF OCTOBER AND WE'LL HAVE THE RESULTS OF THAT STUDY BY THE END OF THE YEAR, HOPEFULLY RIGHT BEFORE THE HOLIDAYS. WE SHOULD BE AUDIO]. AND I'M HOPING WE'LL SEE THE SAME POSITIVE RESULTS OF WHAT WE'VE SEEN IN THE DATA THAT WE'RE SEEING AT THE SHELTER AS FAR AS THE CALLS THAT WE'RE RECEIVING FOR STRAY CALLS. SO WE'RE EXCITED ABOUT THAT.

THAT STUDY IS GOING TO ACTUALLY REPLICATE THE SAME CENSUS TRACKS AND GO THROUGH THE SAME CENSUS TRACKS AS WE DID IN 2019. WE DID PROVIDE SWEARY SOUTHWEST INSTITUTE, I SHOULD HAVE SAID THAT, THEY'LL USE THE EXACT SAME METHODOLOGY THAT WAS USED IN THE 2019 STUDY WITH THE EXCEPTION OF THEY'RE NOW USING NEW TECHNOLOGY THAT THEY DEVELOPED TO BE ABLE TO --. TECHNOLOGY THAT WILL ACTUALLY ALLOW THE COUNTING VERSUS THE HUMAN COUNTING THAT WE DID IN 2019 STUDY.

VERY EXCITED ABOUT THAT. SOME OF THE PRELIMINARY STUDIES THEY DID IN TESTING THE PRODUCT ACTUALLY SHOWED THEIR TECHNOLOGY WAS FICKING UP ANIMALS THAT THE O -- WAS PICKING UP ANIMALS THAT THE HUMAN EYE DIDN'T SEE. I HAVE A LOT OF CONFIDENCE IN THE STUDY THAT IS COMING AND EXCITED ABOUT GETTING THAT.

WHEN YOU LOOK AT OUR CALL INTAKE DOWN THERE, AGAIN, IT'S OUR PROCESS THAT WE'RE GOING TO OUTLINE. AGAIN, THE CALLS COME IN THROUGH 311, THEY'RE SCREENED BY OFFICERS. DEPENDING ON THE TYPE OF CALL DEPENDS ON THE OFFICER'S RESPONSE. A REAL, FRIENDLY, IT'S REPORTED TO BE FRIENDLY, FREE-ROAMING IS GOING TO BE A MUCH LOWER PRIORITY. MOST OF THOSE GO IN FOR RECORD-KEEPING PURPOSES AND AS WE -- WE USE HEAT MAPS TO DETERMINE WHERE WE SEE A LARGE VOLUME OF THOSE DOGS AND WE HAVE A SPECIAL TEAM THAT WE DEPLOY TO THOSE LOCATIONS FOR STRAY DOG CALLS. SO THAT STRAY RESPONSE REALLY DEPENDS ON THE VOLUME OF CALLS THAT WE'RE SEEING IN PARTICULAR AREAS.

THE CALLS THAT ARE CONSIDERED AGGRESSIVE CRITICAL OR NON-CRITICAL, THOSE CALLS ARE CRITICAL CALLS. SO OUR OFFICERS DO RESPOND TO THOSE CALLS AND WILL ADDRESS THOSE ISSUES AS THEY'RE THERE.

REALLY ONCE THE OFFICER RESPONDS, IF AN OWNER IS PRESENT WE DO TRY TO RETURN THE ANIMAL TO THE OWNER AND THEN IN THE MAJORITY OF THE TIME CITATIONS WOULD BE ISSUED. IN INSTANCES SOMETIMES WHEN WE HAVE OWNERS THAT ARE REPEAT OFFENDERS THAT CONTINUE TO ALLOW THEIR DOGS TO RUN LOOSE, WE MAY NOT RETURN THE DOG TO THEM OR WE MAY BRING THE ANIMAL TO THE SHELTER AND REQUIRE THEM TO COME IN AND RECLAIM. ANIMALS THAT ARE OUT AND RETURNED OUT THERE ARE GIVEN A STERILIZATION ORDER AND GIVEN 30 DAYS TO GET THAT ANIMAL STERILIZED.

IF THEY DON'T, THEN THEY WILL BE CITED. ANIMALS THAT ARE BROUGHT INTO THE SHELTER AND THEN RECLAIMED FROM THE SHELTER, WE ACTUALLY STERILIZE PRIOR TO AMY GOING BACK TO THE OWNER. OUT SPAY/NEUTER SURGERIES.

WE HAD A GOOD YEAR. AS YOU KNOW WE OPENED UP OUR TWO CLINICS THAT REALLY ALLOWED US TO INCREASE THE NUMBER OF SURGERIES THAT WE'RE PROVIDING TO OUR COMMUNITY. WE'RE JUST UNDER 41,000 THIS LAST YEAR.

WE DID HAVE A GOAL OF A LITTLE OVER 41,000, SO WE DIDN'T QUITE REACH OUR GOAL IN FY26, LARGELY DUE TO SOME CONCERNS WITH SOME VETERINARIANS NOT HAVING ENOUGH VETERINARIAN SUPPORTS TO BE ABLE TO GET TO ALL THE SURGERIES.

BUT OVERALL WE HAD A REALLY GOOD YEAR THE EASTSIDE AND WESTSIDE OF THE CITY. BOTH OF THOSE CLINICS EXCEEDED THEIR TARGET FOR THE YEAR. SO WHERE WE DID SEE, AS YOU CAN SEE ON THE DATA HERE, OUR IN-HOUSE SURGERIES, WE DID HAVE OUR -- SOME OF OUR CONTRACT VETERINARIANS STRUGGLED WITH HAVING VETERINARIAN SUPPORT SO WE DID SEE A DIP IN THOSE NUMBERS OVER THE YEAR. OVERALL A SIGNIFICANT INCREASE. SINCE OPENING TO OFF SITE CLINICS WE'VE INCREASED OVER 7,000 SURGERIES TO OUR COMMUNITY SINCE OPENING THOSE.

AND AS YOU -- I THINK MOST OF YOU WERE EITHER ON THE COUNCIL OR -- BOTH OF THOSE CLINICS WHENEVER -- WE DECIDED TO FUND THEM AND OPEN THEM, THE ORIGINAL PLAN WAS TO PARTNER WITH NON-PROFIT AGENCIES TO RUN THEM.

WE DID A PROCESS WHERE WE WENT OUT TO BID AND WE DIDN'T RECEIVE BIDS SO THE CITY -- WE DID FUND IT. WE BROUGHT STAFF IN TO MAN THOSE CLINICS AND WE USED

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WE ARE ABLE TO REALLOCATE THAT STAFF FOR THAT CLINIC BACK TO ACS AND BE PART OF THE MANDATE THAT WE HAVE FOR THE NEW HOSPITAL THAT'S CURRENTLY UNDER CONSTRUCTION. THAT SHOULD OPEN IN HOPEFULLY THE EARLY SPRING.

NEXT YEAR OUR GOAL IS TO BE OVER 42,000 SPAY-NEUTER SURGERIES WITH THE ADDITION OF WHAT WE'LL BE DOING WITH THE NEW HOSPITAL OPENING. AND WE WERE ASKED ABOUT OUR APPOINTMENTS AND OUR BOOKINGS FOR OUR OFF SITE CLINICS.

AS WE MENTIONED IN THE LAST MEETING, WE DO SEE A PRETTY SIGNIFICANT NO-SHOW.

WE DO HAVE PRETTY SIGNIFICANT NO-SHOW RATE. TYPICALLY IT WAS AVERAGING AROUND 30 TO 35%.

DROPOFF RATE. THAT IS NO SHOWS PLUS CANCELLATIONS.

SO YOU CAN SEE IN FY26 WE HAD OVER 13,000T HUNDRED APPOINTMENT BOOKINGS.

ALMOST 2800, JUST UNDER 2800 NO SHOWS. AND THEN CANCELLATIONS OF 2800. CANCELLATIONS CAN BE A VARIETY -- FOR A VARIETY OF DIFFERENT REASONS. IT COULD BE THE RESIDENT CONTACTED US TO CANCEL.

IT MAY BE THAT WE CANCELED. WE DID HAVE AN ISSUE WHERE OUR EASTSIDE CLINIC THE AIR CONDITIONING WENT OUT THAT CAUSED US TO CANCEL SEVERAL DAYS OF APPOINTMENTS THERE.

AND THEN SOME APPOINTMENTS ARE CANCELED BECAUSE WHEN THE STAFF VERIFIES THE APPOINTMENT THEY ACTUALLY ARE NOT SAN ANTONIO RESIDENTS SO THOSE APPOINTMENTS ARE THEN CANCELED BECAUSE THEY DON'T LIVE IN THE CITY OF SAN ANTONIO. SO THERE'S A NUMBER OF DIFFERENT REASONS WHY WE SEE THE CANCELLATIONS. I DO THINK IT'S IMPORTANT TO NOTE THAT WE SCHEDULE ABOUT 55 TO 60 APPOINTMENTS SLOTS EACH DAY. ABOUT 25 OR 30 A DAY ARE KEPT. SOME ARE CANCELED BECAUSE THEY DO NOT RESIDE IN THE CITY LIMITS. AND THEN WE OVERBOOK AND WE OVERBOOK INTENTIONAL BECAUSE THE NO-SHOW RATE IS SO HIGH AND IT'S COMMON IN SPAY-NEUTER CLINICS TO OVERBOOK BECAUSE OF THE NO-SHOW RATE. I DO THINK IT'S IMPORTANT THAT WE UNDERSTAND THAT IF ALL THOSE APPOINTMENTS SHOWED UP WE WOULD NOT ABLE TO PROVIDE THE SERVICES, SO NO-SHOWS, WHILE THEY'RE FRUSTRATING AND THEY CAUSE US TO HAVE TO OVERBOOK, FIXING THE NO-SHOW RATE WOULD JUST MEAN WE WOULD SCHEDULE THE SURGERY. IT WOULDN'T MEAN MORE SURGERIES.

AS I MENTIONED EARLIER, BOTH THOSE CLINICS EXCEEDED THEIR TARGETS FOR THE YEAR.

SO I DID WANT TO POINT THAT OUT. IT IS FRUSTRATING TO DEAL WITH NO-SHOWS, BUT WE HAVE MANAGED A WAY TO BE ABLE TO DEAL WITH THAT AND STILL PROVIDE THE NUMBER OF SURGERIES THAT WE INTENDED TO THROUGH BOTH THOSE CLINICS. AND THEN ON OUR LAST SLIDE HERE IS OUR COMPARISON CITY ANALYSIS. NOW, DALLAS AND HOUSTON, THIS IS THEIR DATA WAS PULLED DIRECTLY FROM -- WHERE THEIR OPEN DATA PORTAL THAT THOSE TWO CITIES HAVE.

AND AUSTIN WE HAD TO ACTUALLY GET -- THIS IS WHAT DATA THEY PROVIDED TO US.

OUR TEAM IS GOING TO TRY TO CONTINUE TO GET THE DATA. ONE THING THAT'S IMPORTANT WITH LIVE RELEASE DATA, SOME CITIES CALCULATE THEIR LIVE RELEASE RATE DIFFERENTLY SO IT'S IMPORTANT WHEN YOU LOOK AT THAT LINE IN PARTICULAR YOU'RE NOT REALLY COMPARING APPLES TO APPLES BECAUSE SOME CITIES DON'T COUNT CERTAIN ANIMALS TOWARDS THE LIVE RELEASE RATE AND OTHERS DO. SO THAT RATE CAN VARY FROM CITY TO CITY. AS YOU CAN SEE, OF THE FOUR MAJOR CITIES HERE WE HAVE THE HIGHEST INTAKE OF ANY OF THEM BY A CONSIDERABLE MARGIN.

DALLAS IS SECOND BEHIND US. I DID WANT TO MENTION ACCORDING TO THE SHELTER PET DATA ALLIANCE, SAN ANTONIO, WE ARE THE LARGEST SINGLE CAMPUS INTAKE SHELTER IN THE COUNTRY, WHICH MEANS ANY OTHER SHELTER THAT TAKES IN THE VOLUME OF ANIMALS THAT WE DO HAS MORE THAN ONE CAMPUS. WE DO IT ALL THROUGH ONE CAMPUS THERE ON 151. ALSO THE LIVE RELEASE RATE COMPARED TO OTHER CITIES WE ARE DOING PRETTY WELL. THE ONLY ONE HIGHER NOW IS AUSTIN AND THEY DO MAINTAIN HIGHER. THEY DO HAVE DIFFERENT POLICIES THAN WE DO.

THEY DO STOP INTAKE CERTAIN TIMES. THAT'S NOT SOMETHING THAT WE DO HERE IN SAN ANTONIO. THEIR RATE IS A LITTLE DIFFERENT THAN OURS, BUT THEY OPERATE A LITTLE BIT DIFFERENTLY. WHEN YOU LOOK AT TOTAL SURGERIES, VERY PROUD OF THAT NUMBER. AGAIN, I THINK EVERYONE WANTS TO DO MORE SPAY-NEUTER, BUT I'VE SAID REPEATEDLY, WE DO MORE SPAY-NEUTER IN SAN ANTONIO THAN ANY OTHER PLACE IN THE COUNTRY.

AND I THINK IT'S IMPORTANT THAT WE RECOGNIZE THAT. WE WANT TO DO MORE, BUT

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BUT I WILL SAY IF YOU LOOK AT JUST CALLS FOR SERVICE, WE ARE ABOUT 20,000 MORE CALLS FOR SERVICE AS WELL. SO WE DO HAVE SIGNIFICANTLY LARGER NUMBER OF PEOPLE CALLING IN FOR OUR SERVICES. SO WE'LL CONTINUE TO LACK LOOK AT THOSE BITES AND LOOK AT WHY THOSE ARE. WE DO KNOW THE VAST MAJORITY OF BITES ARE OWNED ANIMALS.

I'M HOPING TO HAVE NEW DATA ON THAT PRETTY SOON WHEN WE FINISH EXAMINING THROUGH THE FY26 DATA FOR OUR BITES BUT IT IS AN AREA THAT WE NEED TO ADDRESS AND LOWER THE BITES HERE. AND CITATIONS ISSUED, WE ISSUE A SIGNIFICANTLY HIGHER NUMBER OF CITATIONS THAN ANY OF THE OTHER CITIES WHEN YOU LOOK AT THEIR DATA IN COMPARISON. SO AGAIN, IT IS ABOUT HOLDING OUR RESIDENTS ACCOUNTABLE, OUR STAFF DOES A VERY GOOD JOB OF THAT WHEN WE'RE DEALING WITH RESIDENTS NOW, HOLDING THEM ACCOUNTABLE, HELPING THEM COME INTO COMPLIANCE WHEN WE'RE ABLE TO AND CONTINUE TO INVEST THAT. SO AGAIN, THIS IS WHAT WE WERE ABLE TO GET. MOST OF IT IS FROM THEIR DATA PORTALS THAT THEY HAVE OPEN TO US. SO ONE OF THE THINGS THAT I'M GOING TO DO AS A DIRECTOR IS TRY TO REACH OUT TO THESE OTHER DIRECTORS AND SEE IF WE CAN START HAVING CONVERSATIONS ABOUT THE DATA. WHY IS IT THAT WE HAVE 20,000 MORE CALLS FOR SERVICE THAN ANY OTHER CITIES? AND HOW CAN WE LOOK AT EACH OTHERS' DATA TO TRY TO HELP EACH OTHER? BECAUSE I THINK IT IS SIGNIFICANT, ESPECIALLY WHEN YOU LOOK AT THOSE CITIES.

DALLAS AND HOUSTON IN PARTICULAR ARE VERY SIMILAR TO SAN ANTONIO WHEN YOU LOOK AT POPULATION AND ALL THOSE THINGS. I THINK THEY'RE GOOD COMPARISON CITIES FOR US TO LOOK AT. THAT IS THE END OF THE PREPARATION, BUT I WAS ASKED BY THE CHAIR TO GIVE AN UPDATE ON OUR DISTEMPER SITUATION. AS YOU ALL KNOW, WE SENT AN EMAIL OUT A FEW WEEKS AGO ADVISING YOU CALL OF THE -- ADVISING THE COUNCIL AND THE MAYOR OF A CURRENT DISTEMPER OUTBREAK AT THE SHELTER. AND THE OUTBREAK REALLY, WE ARE ACTUALLY TRACK IT BACK ACTUALLY TO TWO PARTICULAR DOGS IN THE MONTH OF JULY. THAT'S REALLY WHERE IT ALL STARTED. BUT UNFORTUNATELY ANYWHERE IN THE SOUTH YOU SEE CASES OF DISTEMPER. SO WE HAD TWO PARTICULAR CASES THAT GOT FURTHER ALONG. ONE OF THEM ESPECIALLY WENT THROUGH OUR CLINIC, WENT THROUGH SURGERY AND IT IMPACTED AND EXPOSED A LOT OF ANIMALS, A LOT OF DOGS WERE EXPOSED DURING THAT TIME. SO WE WENT INTO SOMEWHAT EMERGENCY OPERATIONS SEVERAL WEEKS AGO. WE LIMITED INTAKE FOR ABOUT A WEEK, ALTHOUGH IT WAS VERY MINIMAL FOR THE INTAKE THAT WE LIMIT.

WE STILL TOOK IN ANIMALS DURING THAT WEEK. BUT THEN WE WORKED WITH OUR TEAM AND WORKED WITH SOME NATIONAL ORGANIZATIONS, SOME VETERINARIANS THAT ACTUALLY SPECIALIZE IN DISEASE MITIGATION IN SHELTERS, AND THEY HELPED WORK WITH OUR VETERINARY TEAM AND MYSELF AND A LOT OF OUR STAFF TO DEVELOP A PLAN.

SO WE IMPLEMENTED THAT PLAN A FEW WEEK AGO. AS PART OF THAT PROCESS WE PARTNERED WITH DOGTOPIA, WHICH IS A LOCAL KIND OF DOGGY DAY CARE BOARDING TYPE FACILITY. AND WE WERE ABLE TO MOVE 40 DOGS TO ONE OF THEIR LOCATIONS TO HELP WITH THE -- BASICALLY WHAT WE HAD TO DO IS EMPTY THE SHELTER, CLEAN IT AND THEN SO THAT NEW ANIMALS COMING IN WOULD NO LONGER BE EXPOSED TO THE DISEASE. WE'VE COMPLETED THAT PLAN. WE HAVE ONE SMALL ISOLATION AREA IN OUR SOUTH KENNELS THAT HAS A FEW EXPOSED DOGS LEFT IN IT, BUT EVERY OTHER EXPOSED DOG IS NOW OUT OF OUR BUILDING, AND VERY PROUD OF OUR TEAM, VERY TOUGH COUPLE OF WEEKS. WE DID HAVE SEVEN DOGS AS OF FRIDAY, THERE WERE SEVEN DOGS THAT WERE EUTHANIZED SPECIFICALLY BECAUSE THEY WERE IN THE LATER STAGES OF DISTEMPER AND WERE VERY ILL. WE'VE ALSO COMMUNICATED WITH OUR PARTNERS AND WORKED WITH OUR PARTNERS. THEY'VE BEEN PRETTY UNDERSTANDING AND KNOW THAT, YOU KNOW, IT -- BASICALLY IF IT'S IN OUR COMMUNITY WE WILL SEE IT IN THE SHELTER.

OUR STAFF HAS DEVELOPED SOME NEW PROTOCOLS, ISOLATION AREAS THAT WE'VE IMPLEMENTED THAT WE'RE HOPING TO MITIGATE DISEASE NOW. AS SOON AS AN ANIMAL SHOWS ANY SIGNS OF ILLNESS NOW, THEY ARE REMOVED FROM OUR MAIN POPULATION AND INTO OUR ISOLATION AREAS. AND THEN WE'LL CONTINUE TO MONITOR.

WE'VE HAD IN THE NEW AREAS WE HAVE HAD TWO CASES, TWO NEW POSITIVE CASES.

[00:25:05]

SINCE WE'VE STARTED OUR EMERGENCY OPERATIONS SEVERAL WEEKS AGO, WE'VE TESTED OVER 200 DOGS. WE HAD ABOUT 16 POSITIVES. AGAIN, WE'VE HAD TWO MORE NEW POSITIVES IN THE LAST COUPLE OF WEEKS. OVERALL WE'VE BEEN ABLE TO MINIMIZE EUTHANASIA AND INCREASE LIFESAVING AND JUST A TESTAMENT TO OUR TEAM AND THE WORK THAT WENT INTO THAT, AND VERY PROUD OF OUR VETERINARY STAFF IN PARTICULAR. IT'S A LOT OF WORK TO GO IN AND DRAW BLOOD AND TEST MORE THAN 200 DOGS FOR THIS DISEASE, AND WE SEND THE TESTING OFF TO PURSUE UNIVERSITY. THEY WERE VERY -- PURDUE UNIVERSITY.

THEY WERE VERY QUICK TO GET OUR RESULTS BACK AND WE'RE THANKFUL TO THEM FOR THE RESULTS. WHEN TESTING, WE DIDN'T JUST TEST FOR THE DISEASE, BUT WE TEST FOR ANTIBODIES TO SEE WHAT THEIR IMMUNITY. IT ALLOWED US TO REALLY IDENTIFY DOGS THAT WERE AT HIGH RISK AND AT NO RISK AND ONES THAT WERE SAFE TO PLACE.

SO THANKFULLY, 42 OF THOSE 200 SOMETHING DOGS THAT WE TESTED CAME BACK AS NEGATIVE AND HIGH TITERS. WE'VE HAD THREE POSITIVES THAT CAME BACK AS NEGATIVE SO WE'VE HAD THREE SUCCESS STORIES OF DOGS THAT TESTED POSITIVE.

SO THAT WAS REALLY GREAT FOR OUR STAFF AS WELL. BUT WE'LL CONTINUE TO MANAGE IT AND WORK WITH OUR TEAM. AGAIN, WE LEARNED A LOT THROUGH THIS PROCESS AND CHANGED SOME PROTOCOLS BECAUSE OF IT. BUT DISTEMPER IS ALWAYS SOMETHING THAT WE WILL HAVE TO REALLY BE DILIGENT ABOUT BECAUSE IT IS SOMETHING THAT WE'RE GOING TO SEE, ESPECIALLY IN THIS PART OF THE COUNTRY.

SO WITH THAT, THAT KIND OF CONCLUDES MY UPDATE. I'M HAPPY TO ANSWER ANY

QUESTIONS YOU MAY HAVE. >> KAUR: THANK YOU. WE'LL OPEN IT UP TO COUNCIL DISCUSSION. YEAH, I'LL START WITH MY COLLEAGUES.

[Public Comment  ]

AND THEN WE'LL GO TO COUNCIL DISCUSSION. JOHN BACHMANN, FOLLOWED BY

VICKY STEERMAN. >> I PASSED OUT ONE GRAPH FOR YOU, WHICH I'LL COVER LATER. I'LL GO THROUGH A FEW THINGS, MANY OF WHICH I'VE MENTIONED BEFORE EITHER HERE OR IN COUNCIL. MEETINGS.

I NOTICED LAST TIME MANY OF YOU HAD QUESTIONS ABOUT SPAY-NEUTER AND I APPRECIATE THAT. IT SHOWS YOU'RE INTERESTED IN IT.

I THINK THE REPORTING NEEDS IMPROVED BECAUSE MOST OF THE REPORTING IS TOTAL SPAY AND NEUTERS. I'VE REQUESTED BY SPECIES AND BISECTION BECAUSE WHEN YOU TALK ABOUT NEUTERING A CAT YOU CAN DO NUMEROUS OF THOSE IN AN HOUR VERSUS A LARGE DOG YOU MIGHT DO TWO OR THREE. SO IT MAKES A DIFFERENCE OF HOW ANIMALS THAT ARE BEING NEUTERED. NOT THAT CATS AREN'T IMPORTANT, BUT IT CAN JUDGE THE DATA IN A WAY -- NOT FUDGE IT, BUT THEY'RE NOT TRYING TO DO THAT. BUT IT'S JUST THE MAIN EMPHASIS HERE HAS BEEN FOR YEARS DOGS, STRAY DOGS, OVERPOPULATION OF DOGS I THINK THE ONLY WAY TO DO THAT IS TO GET THE DATA SO WE CAN DO THAT. AND IT'S AVAILABLE, AT LEAST BY WHEN THEY SUBMIT THEIR -- THE PARTNERS, WHEN THEY SUBMIT THEIR -- SUBMIT FOR PAYMENT. ALSO THE CONTRACTS THAT ARE LET OUGHT TO BE, I THINK, LOOKED AT VERY WELL BECAUSE MANY OF THE CONTRACTS ARE NOT MEETING THE GOALS THAT ARE SET. WHEN YOU TALKED ABOUT A MOBILE CLINIC, WE WERE TOLD

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THEY'RE AVERAGE IS 23 A DAY. THAT IS CONSIDERED -- THAT'S PRETTY EQUAL TO WHAT IS BEING DONE. OUR EAST AND WEST CLINICS ONLY REQUIRE 20 PER DAY -- PER VETERINARIAN PER OPERATION AT THE MAXIMUM. [BUZZER].

THE MINIMUM IS 10. SO ANYWAY, SORRY, YOU CAN READ THAT HANDOUT.

>> KAUR: THANK YOU, JOHN. VICKY STEERMAN. YOU WILL BE FOLLOWED BY JENNIFER MATA. HIGH PRESSURE TO TALK ABOUT THE PROBLEM WE HAVE IN THE CITY ABOUT DOGS IS SELF-DEFEATING. I WOULD BORROW A TITLE AUDIO] AND CALL THIS AN INCONVENIENT TRUTH. WHAT IS OUR INCONVENIENT TRUTH? OUR PUBLIC INTAKE SHELTER HAS BEEN PARTNERED WITH AN ORGANIZATION CALLED BEST FRIENDS THAT SUPPORTS AND PROMOTES LEAVING DOGS ON OUR STREETS FOR THE COMMUNITY TO DEAL WITH. THAT IS WHY OUR INTAKE NUMBERS ARE LOWER THAN THEY HAVE BEEN IN PREVIOUS YEARS. THAT IS WHY WE HAVE PEOPLE COMPLAINING ABOUT DOGS BEING DUMPED ALL OVER OUR CITY. THIS IS WHY PEOPLE ARE UPSET ABOUT NOT BEING ABLE TO WALK BY THEMSELVES OR WITH THEIR RESTRAINED DOGS FOR FEAR OF BEING ATTACKED. TAKE A LOOK AT THE [INDISCERNIBLE] PROGRAMS AND BEST FRIENDS AND SEE WHERE OUR PUBLIC INTAKE SHELTER IS HEADED.

DO WE REALLY WANT TO CEDE OUR SHELTER TO AN ORGANIZATION THAT HAS NO SKIN IN THE GAME IN SAN ANTONIO? THAT IS ALL ABOUT FUND-RAISING OFF THE BACKS OF OUR DOGS AND SHELTER? WE HAVE LOST SO MUCH GROUND IN THE LAST TWO YEARS THAT I FEEL WE WILL NEVER RECOVER. WE HAVE A PLAN, THE ACS SAN ANTONIO STRATEGIC PLAN THAT IF IMPLEMENTED WOULD SOLVE THIS PROBLEM.

PUTTING ALL OF OUR EMPHASIS ON DANGEROUS DOGS IS NOT HELPING EITHER.

AS WE CONCENTRATE ON DANGEROUS DOGS AND LEAVE DOGS ON OUR STREETS TO PROCREATE AND BE TREATED CRUELLY AND ABANDONED, WE ARE CREATING DANGEROUS DOGS.

WE ARE IN A NEVER ENDING LOOP. I WOULD LIKE TO SEE OUR EFFORTS PUT TO SUPPORTING THE STRATEGIC PLAN. A PLAN THAT WAS DEVELOPED BY OUR CITY, FOR OUR CITY. THANK YOU FOR ANY ATTENTION YOU MAY GIVE TO MY WORDS

TODAY. I'M TRULY LOSING HOPE. >> KAUR: THANK YOU.

JENNIFER, FOLLOWED BY TINA CASTRO. >> [INAUDIBLE].

>> KAUR: WHERE GREAT. YOU HAVE SIX MINUTES. >> MY NAME IS JENNIFER AND I REPRESENT [INDISCERNIBLE]. A 501(C)3 ORGANIZATION HERE IN SAN ANTONIO.

I'M HERE TODAY BECAUSE I BELIEVE SAN ANTONIO HAS A VERY SERIOUS PUBLIC SAFETY AND ANIMAL WELFARE PROBLEM AND THE VERY DEPARTMENT RESPONSIBLE FOR ADDRESSING IT NEEDS TO BE HELD ACCOUNTABLE. ANIMAL CARE SERVICES IS FAILING THE ANIMALS, FAILING OUR RESIDENTS AND FAILING THE VERY PEOPLE WHO ARE STEPPING UP TO DO THE JOB THAT THE CITY SHOULD BE DOING.

WE HAVE STRAY DOGS ROAMING OUR NEIGHBORHOOD, RUNNING INTO TRAFFIC, FORMING PACKS AND CREATING DANGEROUS SITUATIONS FOR BOTH ANIMALS AND RESIDENTS.

PEOPLE CALL ACS FOR HELP AND REPORT BEING TOLD TO LEAVE THE DOGS WHERE THEY FOUND THEM AND ALSO TO LET THE RESCUE DOGS JUST LOOSE. HOW IS LEAVING AN ANIMAL ON THE STREET TO BE POTENTIALLY HIT BY A CAR NOT AN ANIMAL WELFARE CONCERN? HOW IS ALLOWING PACKS OF ROAMING DOGS TO DEVELOP NOT A PUBLIC SAFETY ISSUE? THEN WE HAVE THE BACKYARD BREEDER ISSUE. I HAVE PERSONALLY REPORTED THE SAME PERSON SELLING PUPPIES OUTSIDE OF TARGET SEVERAL TIMES.

I'VE SEEN POLICE RESPOND, TELL THEM TO LEAVE AND WALK AWAY.

NO IDENTIFICATION REQUESTED THAT I WITNESSED, NO CITATIONS, NO SEQUENCES.

WHERE IS THE ENFORCEMENT, WHERE IS THE ACCOUNTABILITY? YET SOMEHOW ACS FOUND THE TIME AND RESOURCES TO PURSUE A 71-YEAR-OLD WOMAN NAMED OLGA.

SHE TOOK IN DOGS FROM THE STREETS. WAS SHE OVERWHELMED, ABSOLUTELY? WAS THERE AN ISSUE THAT NEEDED TO BE ADDRESSED? YES. SHE WAS AWARE OF THAT, BUT HER HEART WAS IN THE RIGHT PLACE. SHE WAS TRYING TO HELP ANIMALS THAT HAD NOWHERE TO GO. LET ME ASK THE COMMITTEE SOMETHING, WOULD THE DOGS HAVE BEEN BETTER OFF ROAMING THE STREETS OF SAN ANTONIO, RUNNING INTO TRAFFIC, HIT BY CARS, STARVING, ABANDONED WITH NOBODY WILLING TO HELP THEM.

OLGA OPENED HER HOME BECAUSE SHE CARED. UNFORTUNATELY IT BECAME

[00:35:03]

DIRECTOR GARY WAS AWARE. INVESTIGATOR SANCHEZ WAS AWARE.

THE DEPARTMENT KNEW WE WERE ACTIVELY COORDINATING HELP, YET STILL OF ALLOWING THAT RESCUE EFFORT TO MOVE FORWARD, ACS PROCEEDED WITH A HIGHLY PUBLICIZED PROCEDURE OF THE DOGS. OLGA WAS ARRESTED. WHAT IS PUTTING HER IN JAIL GOING TO ACCOMPLISH? IS THAT GOING TO SOLVE THE SAN ANTONIO STRAY DOG PROBLEM? IS THAT GOING TO STOP THE BACKYARD BREEDERS? IS THAT GOING TO STOP ANIMALS BEING BEATEN, STARVED AND ABANDONED THROUGHOUT THE CITY. THE WOMAN NEEDED HELP AND HAD LEGITIMATE RESCUE ORGANIZATIONS WORKING ON A SOLUTION. INSTEAD OF WORKING WITH THOSE ORGANIZATIONS THE SITUATION ESCALATED INTO CRIMINAL CHARGES AND AN ARREST. I'M NOT SAYING THAT HAVING GOOD INTENTIONS EXCUSES SOMEONE FROM RESPONSIBILITY, BUT THERE'S A DIFFERENCE BETWEEN SOMEONE INTENTIONALLY ABUSING ANIMALS AND SOMEONE WHO TRIED TO SAVE THEM, BECAME OVERWHELMED AND WAS ACTIVELY SEEK IS ASSISTANCE. WHERE IS THE COMPASSION, WHERE IS THE COMMON SENSE? AND WHERE IS THE CONSIDERATION FOR A SENIOR CITIZEN WHO IS TRYING TO DO SOMETHING GOOD EVEN IF THE SITUATION GOT OUT OF HAND.

ADDRESSED THROUGH THE APPROPRIATE LEGAL PROCESS. I DO QUESTION WHY THERE IS SUCH AN AGGRESSIVE RESPONSE WHEN AN ORGANIZED RESCUE INTERVENTION WAS ALREADY UNDERWAY. NOW INSTEAD OF BEING WITH THE RESCUE ORGANIZATION PREPARED TO HELP THEM THESE DOGS HAVE HAVE BEEN REMOVED FROM THE HOME THEY KNEW.

I AM CONCERNED ABOUT THE STRESS AND UNCERTAINTY THEY ARE FACING.

OLGA, A 71-YEAR-OLD WOMAN IS NOW FACING CRIMINAL JUSTICE SYSTEM.

THIS COMMITTEE OVERSEES ANIMAL CARE, LAW ENFORCEMENT, AND UNIQUE PLATE CONCERNS AFFECTING OUR SENIOR CITIZENS. OLGA'S CASE TOUCHES EVERY SINGLE ONE OF THOSE RESPONSIBILITIES. I'M TALKING ABOUT DOGS BEING --O ITS JOB AND FOCUS ON TRUE CRUELTY CASES, WHICH I SEE ALL THE TIME.

AND WE PERSONALLY PULL LOTS OF THOSE DOGS. I AM TALKING ABOUT THE DOGS THAT ARE BEING BEATEN, DELIBERATELY NEGLECTED, LEFT WITHOUT FOOD AND WATER AND ABANDONED IN HOMES AND BACKWARDS WHEN THEIR OWNERS MOVE AWAY.

I'M TALKING ABOUT ANIMALS SUFFERING WHEN PEOPLE CALL FOR HELP AND SOMEONE TO INTERVENE. THOSE CASES SHOULD BE THE PRIORITY. THOSE ANIMALS NEED IMMEDIATE INTERVENTION AND THE PEOPLE RESPONSIBLE NEED TO BE HELD ACCOUNTABLE.

YET WE HAVE ANOTHER DISTURBING ISSUE THAT ACS IS HANDLING ABOUT ITS OWNER SURRENDERS. DURING A CALL I WAS PART OF, I WAS INFORMED THAT WHEN SOMEONE SURRENDERS A DOG THE OWNER CANNOT BE HELD ACCOUNTABLE FOR THE ANIMAL'S CONDITION. I FIND THAT ABSOLUTELY UNACCEPTABLE.

ARE WE GOING TO ALLOW AN ANIMAL TO DETERIORATE AND WALK AWAY WITHOUT ANY CONSEQUENCES? IF AN ANIMAL SUFFERS ABUSE, THE FACT THAT THE OWNER SURRENDERS IT SHOULD NOT ERASE ACCOUNTABILITY. LET'S NOT FORGET THAT ACS THAT BE DEALING WITH A DISTEMPER OUTBREAK. SO WHY ARE WE TAKING RESCUES AND PLACING THEM INTO A SHELTER ENVIRONMENT WHERE THE DISEASE EXPOSURE.

HOW IS THAT AUTOMATICALLY A BETTER OUTCOME FOR THESE ANIMALS? SAN ANTONIO'S CREATED AN ENVIRONMENT WHERE COMPASSIONATE CITIZENS FELL COMPELLED TO RESCUE ANIMALS BECAUSE THEY SEE DOGS ABANDONED ON OUR STREETS AND NO ONE ELSE IS COMING. THEY TAKE THE ANIMALS IN THEIR HOME, SPEND THEIR OWN MONEY, SACRIFICE THEIR TIME, SAVINGS AND PEACE OF MIND. WHEN THEY ASK FOR HELP IT'S THE CITY'S ANSWER TO PUT A 71-YEAR-OLD WOMAN IN JAIL. MEANWHILE WE CONTINUE RECEIVING CALLS ABOUT ROAMING DOGS, BACKYARD BREEDING AND ANIMALS IN DISTRESS. THERE IS SOMETHING WRONG WITH THE SYSTEM THAT DEPENDS ONTH RESIDENTS AND NON-PROFIT RESCUES TO CARRY THE BURDEN OF ANIMAL WELFARE WITHOUT PROVIDING THEM THE SUPPORT THEY NEED. I'M ASKING THIS COMMITTEE TO EXAMINE ACS'S ENFORCEMENT PRIORITIES. ITS HANDLING OF STRAY ANIMAL CALLS, ITS RESPONSE TO BACKYARD BREEDING COMPLAINTS, ITS POLICIES REGARDING OWNER SURRENDERS AND ITS RESCUES WHEN LEGITIMATE ORGANIZATIONS ARE ALREADY INVOLVED. I'M ASKING FOR A LEGITIMATE REVIEW OF OLGA'S CASE CALCULUS THE TIMELINE OF COMMUNICATIONS, THE ASSISTANCE THAT HAD ALREADY BEEN ARRANGED AND WHETHER ALTERNATIVES TO SEIZURES AND ARRESTS WERE ADEQUATELY CONSIDERED. WE CANNOT KEEP IGNORING DOGS THAT ARE SUFFERING ON OUR STREETS. [BUZZER]. AGAIN, I'M NOT ASKING ANYONE TO IGNORE ANIMAL WELFARE LAWS, I'M ASKING FOR FAIRNESS, CONSISTENCY, ACCOUNTABILITY AND COMMON SENSE. PUTTING A 71-YEAR-OLD WOMAN IN JAIL DOES NOT FIX SAN ANTONIO'S ANIMAL WELFARE CRISIS.

>> KAUR: DO YOU WANT TO FINISH -- >> DO I HAVE HER THREE

MINUTES? >> KAUR: THOSE WERE CALCULATED ALREADY?

>> THAT WAS SIX MINUTES? OKAY. SO SAN ANTONIO DESERVES BETTER. OUR ANIMALS DESERVE BETTER AND THE PEOPLE DESPERATELY TRYING TO SAVE THEM DESERVE BETTER. THANK YOU.

[00:40:02]

>> KAUR: WE'LL TURN IT -- WE'RE DONE WITH PUBLIC COMMENT.

WE'RE GOING TO SHIFT OVER TO COUNCIL DISCUSSION. WOULD EITHER OF MY COLLEAGUES LIKE TO START? ALL RIGHT, GO AHEAD, COUNCILMEMBER WHYTE.

>> WHYTE: THANK YOU, CHAIR. JOHN, THANKS FOR THE PRESENTATION. JUST A COUPLE OF QUESTIONS. AND REALLY THESE ARE BASED ON QUESTIONS THAT I'M GETTING IN DISTRICT 10. AND YOU TOUCHED ON IT A LITTLE BIT ON THE INTAKE. ARE WE STILL -- WHAT IS OUR POLICY WHEN A STRAY DOG IS WALKING DOWN THE STREET? ARE WE THERE TO GO AND PICK THAT DOG UP IN ALL CIRCUMSTANCES? SOME CIRCUMSTANCES? WHAT IS IT?

>> AS I MENTIONED IN OUR -- FIRST OF ALL, WE DO NOT HAVE THE STAFFING TO RESPOND TO EVERY SINGLE CALL, SO I WANT TO MAKE SURE -- SO WE DO HAVE TO PRIORITIZE THEM.

SO JUST A DOG THAT'S GOING DOWN THE STREET, THOSE CALLS COME IN, WE TAKE THEM FOR INFORMATION, AND THEN AS WE USE HEAT MAPPING TO DETERMINE WHERE THERE'S A LARGE VOLUME OF STRAY DOG CALLS AND THEN WE HAVE A TEAM THAT WE DEPLOY WHENEVER WE SEE THOSE LARGE AREAS LIKE THAT. BUT IF THEY'RE POSING A THREAT, SICK, INJURED, ANY AGGRESSION, BOTH CRITICAL AND NON-CRITICAL, THOSE ARE

ALL CRITICAL CALLS THAT WE DO RESPOND TO. >> WHYTE: SO JUST A RANDOM DOG, NOT A THREAT, NOT SICK, WANDERING DOWN THE STREET, CALL COMES IN, YOU NOTE IT,

BUT YOU'RE NOT GOING TO GET THAT DOG. >> THAT IS CORRECT, UNLESS THERE'S A SIGNIFICANT NUMBER IN THAT AREA. AND THAT'S JUST PHYSICALLY BECAUSE WE DON'T HAVE ENOUGH OFFICERS TO RESPOND TO THOSE.

>> WHYTE: AND HOW WILL WE KNOW WHETHER THE DOG IS SICK, AGGRESSIVE OR ANYTHING

LIKE THAT JUST BASED ON THE CALL THAT COMES IN? >> WE HAVE TO BASE IT OFF THE OBSERVATIONS FROM THE PERSON THAT CALLS IT IN FROM 311.

>> WHYTE: IF THE PERSON THAT CALLS IN DOESN'T NOTE ANY OF THOSE DEFINING CHARACTERISTICS ABOUT THE DOG, Y'ALL ARE NOT GOING TO GO PICK IT UP.

>> THAT IS CORRECT. WE DON'T HAVE THE STAFFING TO.

>> WHYTE: AND THAT POLICY HAS BEEN THE SAME FOR THE PAST FEW YEARS, DECADES?

>> A LONG TIME, YES. I'M NOT SURE HOW FAR IT GOES BACK, BUT IT'S WELL BEFORE

MY TIME HERE. >> WHYTE: NOTHING'S CHANGED.

>> I HAVE NOT CHANGED ANY INTAKE PROCEDURE SINCE I GOT HERE.

>> WHYTE: OKAY. OWNER-REQUESTED EUTHANASIAS INCREASED 487 TO 622 I GUESS OVER THE PAST YEAR OR SO. ANY PARTICULAR REASON FOR THIS?

>> IT VARIES. THE OWNER-REQUESTED EUTHANASIAS ARE GOING TO TYPICALLY BE END OF LIFE DECISIONS. ANIMALS THAT NEED EUTHANASIA. AND SOME ARE ALSO GOING TO BE REQUESTED DUE TO SEVERE TEMPERAMENT. ONE OF THE THINGS THAT I WILL SAY WE DO TRY TO DO WITH OUR DANGEROUS DOGS AND -- IS WE DO TRY TO GET CUSTODY OF THE ANIMAL IF THE OWNER DOES SURRENDER AND PROVIDE EUTHANASIA. I'M NOT SURE WHAT THE NUMBER IS, BUT WE CAN LOOK INTO THE DETAILS OF THAT AND GET BACK TO YOU.

>> WHYTE: OKAY. LIVE RELEASE RATE. IS THERE A TARGET HERE? HOW DO WE LOOK AT THOSE SITUATIONS AND ENSURE THAT ANIMALS WITH A HISTORY OF

BEING AGGRESSIVE ARE NOT RELEASED? >> WE HAVE A TRAINER TEAM OF THREE THAT ARE ALL CERTIFIED TRAINERS AS WELL AS THE SUPERVISOR IS ALSO A CERTIFIED TRAINER. ANIMALS THAT HAVE BEHAVIOR NOTATIONS THAT ARE QUESTIONABLE, THEY ACTUALLY EVALUATE THESE ANIMALS FOR PLACEMENT, AS WELL AS WE DO PLAY GROUPS ON A DAILY BASIS. DURING THE PLAY GROUPS THOSE ANIMALS ARE BEING EVALUATED. IF THEY SHOW SIGNS OF ANY TYPE OF AGGRESSION, THOSE -- THEY'RE NOTATED AND THOSE DECISIONS ARE BASED OFF OF WHAT THOSE NOTES ARE FROM

THOSE TRAINERS. >> WHYTE: BUT IN TERMS OF TARGET OF LIVE RELEASE RATE,

IS THERE SUCH A THING? >> WE DO. WE DO HAVE A GOAL OF A 90% LIVE RELEASE RATE. ULTIMATELY WE WANT TO SAVE EVERY HEALTHY AND TREATABLE ANIMAL. THAT'S OUR GOAL. I THINK IT SHOULD BE THE GOAL OF EVERY SHELTERING ORGANIZATION. YEAH, WE DO HAVE A GOAL OF

90%. >> WHYTE: LAST QUESTION IN TERMS OF DOLLARS AND CENTS.

EFFORTS TO MAKE SURE WE'RE RECOVERING OUR COSTS, YOU KNOW, WHAT SORT OF THINGS DO WE DO THERE. AND IN THE FUTURE WHEN WE GET THESE BRIEFINGS IS IT POSSIBLE TO GET SOME NUMBERS HERE ON ACTUAL COSTS PER SERVICE, FEE REVENUE,

COLLECTION RATE, UNRECOVERED COSTS AND THINGS LIKE THAT? >> YES.

WE CAN DEFINITELY LOOK AT OUR BUDGET AND TRY TO DO THAT THE BEST THAT WE CAN.

IT IS A LITTLE BIT CHALLENGING, BUT WE DEFINITELY -- THE WAY OUR

[00:45:02]

AND GET AN AVERAGE COST OF CALL PER SERVICE. >> WHYTE: CHAIR, I BRING THAT UP BECAUSE I THINK WITH EVERY DEPARTMENT, FRANKLY, FOR THE NEXT YEAR, WE NEED TO BE LOOKING AT WHAT WE ARE DOING TO RECOVER OUR COSTS BECAUSE OUR FISCAL SITUATION IS NOT GOING TO CHANGE IN THE NEXT YEAR. SO EVERY DEPARTMENT DOING THEIR PART TO RECOVER THOSE COSTS AND RECOGNIZE WHERE WE CAN DO BETTER I THINK WE NEED TO TAKE ADVANTAGE OF THAT. THANKS, CHAIR.

>> KAUR: THANK YOU, COUNCILMEMBER. AND TO THAT POINT, I THOUGHT ABOUT THAT A LOT ON SLIDE THREE JUST AS A QUICK FOLLOW-UP BECAUSE I UNDERSTAND THAT OUR SPAY AND NEUTER -- IS THIS THE SPAY AND NEUTER SLIDE? THAT'S THE INTAKE SLIDE. THE SPAY AND NEUTER SLIDE, WHICH WAS EIGHT.

I THOUGHT ABOUT THAT A LITTLE BIT WITH THIS IN TERMS OF WHAT OUR COSTS ARE FOR EACH OF THESE FACILITIES AND THE AMOUNTS THAT -- OF SPAY AND NEUTERS WE ARE ACTUALLY GETTING. IF WE COULD GET THIS FOR A FOLLOW-UP FOR THIS SLIDE.

THIS ONE SHOULD BE A LITTLE BIT EASIER TO COST OUT EACH OF THOSE LIKE PARTNERS VERSUS IN-HOUSE VERSUS OFF SITE AND CITY FACILITIES. I DO KNOW THAT OFF-SITE WE HAD NO CHOICE BECAUSE WE COULDN'T FIND A PARTNER, BUT I WOULD STILL BE INTERESTED IN A FOLLOW-UP OF WHAT -- OF WHAT OUR COSTS ARE IN SLIDE EIGHT, COSTS ARE FOR EACH OF THESE DIFFERENT SPACES. AS YOU CAN SEE I THOUGHT WE WERE SPENDING A SIGNIFICANT INCREASED INVESTMENT THIS YEAR FOR SPAY AND NEUTER AND THIS IS WHAT OUR CONVERSATION WAS LAST TIME, BUT THE NUMBER HASN'T SIGNIFICANTLY INCREASED.

>> THE NUMBER HAS SIGNIFICANTLY INCREASED. IT OVER 7,000 --

>> KAUR: AS A COMMUNITY HAS NOT INCREASED. SO I UNDERSTAND WHAT YOU ARE SAYING THAT THE CITY WORK HAS INCREASED, BUT WE ARE STILL SPENDING MONEY ON COMMUNITY AND PARTNER-OPERATED CITY FACILITIES, RIGHT?

>> YES. >> KAUR: SO I JUST WAS CURIOUS TO SAY HOW MUCH DID WE SPEND ON 25 VERSUS 26? I'M ASSUMING IT'S A FIXED COST AND NOT COST PER

SURGERY FOR COMMUNITY PARTNERS, RIGHT? >> FOR OUR PARTNERS WE DO

HAVE A CONTRACT PRICE FOR THE SURGERIES. >> KAUR: SO IT'S PRICE PER SURGERY? OKAY. SO MAYBE THE COST DIDN'T INCREASE AS MUCH. ANYWAYS, I FEEL LIKE YOU CAN GET WHAT I'M TRYING TO SAY.

OKAY. COUNCILWOMAN CASTILLO. >> CASTILLO: THANK YOU, CHAIR AND THANK YOU, JOHN, FOR THE PRESENTATION. GRATEFUL FOR THE WORK OF YOU AND YOUR TEAM, PARTICULARLY AROUND THE AMBASSADOR PROGRAM AND THE PARACONNECT.

THERE'S LOTS OF VALUE WITH THOSE PROGRAMS, WITH THE DOOR TO DOOR OUTREACH AND THEN OF COURSE I THINK ABOUT KAREN AND HER WORK IN ENSURING THAT D5 RESIDENTS ARE REGISTERED. SHE'S DOING FOLLOW-UP CALLS AND IF THERE'S NO SHOWS SHE'S CALLING THE NEXT ON THE LIST TO MAKE SURE EVERY SLOT IS FULL.

I'M CURIOUS IN TERMS OF THE TRENDS FOR SPAY AND NEUTER, HOW MANY ARE REFERRALS AND/OR FROM THE AMBASSADOR PROGRAM AND/OR PET CARE CONNECT.

THAT WAY I CAN UNDERSTAND WHAT -- THE VALUE OF THESE PROGRAMS AND SHOULD WE BE INCREASING THE AMOUNT OF RESOURCES FOR PET CARE CONNECT AND TO HAVE A GREATER IMPACT. IF POSSIBLE I WOULD LIKE TO SEE THE BREAKDOWN IN TERMS OF HOW MANY ARE COMING FROM THOSE PROGRAMS. I SAY THAT BECAUSE I KNOW, AGAIN, KAREN IS DOING A GREAT JOB AND THE NEED IS THERE.

WITH THE LAST D5 EVENT IT WAS RAINING AND FOLKS STAYED IN-LINE TO GET CONNECTED TO THOSE SERVICES. JUST GRATEFUL TO YOUR TEAM FOR BEING AVAILABLE IN SPITE OF JUST THE CRAZY WEATHER CONDITIONS BECAUSE FOLKS STAYED AGAIN TO MAKE SURE THAT THEIR PETS GOT VACCINATED AND CONNECTED TO SPAY AND NEUTER SERVICES.

WITH THE COMPARISON AND CITY ANALYSIS, I APPRECIATE YOU PROVIDING SOME CONTEXT BECAUSE YOU ADDRESSED SOME OF THE QUESTIONS I HAD IN TERMS OF IN COMPARISON TO SOME OF THESE CITIES WHERE ARE WE IN TERMS OF SHELTER SIZE AND HOW MUCH KENNEL SPACE. SO I'M NOT EXPECTING YOU TO HAVE THAT OFF THE TOP OF YOUR HEAD, BUT OFFLINE THAT WOULD BE GREAT. BUT TO UNDERSTAND IN TERMS OF HOW DO WE COMPARE? DO THEY HAVE MORE SPACE, LESS SPACE? AND JUST TO HELP ME UNDERSTAND IN TERMS OF SOME OF THESE NUMBERS.

PARTICULARLY INTERESTED WITH ADOPTIONS, DALLAS HAVING HIGHER ADOPTIONS, WHAT ARE THEY DOING DIFFERENTLY? AND ARE THEY WAIVING MORE FEES? DO YOU HAVE CONTEXT OF WHY THEY MAY BE SEEING MORE ADOPTIONS IN COMPARISON TO

SOME OF THE OTHER CITIES? >> YEAH, ACTUALLY, JUST RECENTLY OUR [INDISCERNIBLE]

[00:50:01]

THEY DO OFFER FEE-WAIVED ADOPTIONS ALL THE TIME. IT'S PRETTY MUCH ALWAYS FEE WAIVED THERE. SO THAT MAKES A HUGE DIFFERENCE IN THE NUMBER OF

ADOPTIONS THEY'RE DOING. >> CASTILLO: YEAH. I APPRECIATE YOU AND YOUR LEADERSHIP. IT HAS BEEN A PRIORITY, MAKING SURE THAT MORE PETS ARE BEING ADOPTED AND BY WAIVING THOSE FEES, I KNOW OFTEN WHEN WE HEAR THE DEVIL'S ADVOCATE ARGUMENT, WE SAY ARE WE GOING TO SEE AN INCREASE IN ROAMING AMIES OR DUMPED ANIMALS. I'M SURE DALLAS CAN SERVE AS A MODEL THAT MIGHT NOT BE CASE, BUT WE'RE SEEING MORE ANIMALS IN HOMES. I WOULD APPRECIATE JUST MORE CONTEXT IN TERMS OF HOW THAT MAY IMPACT THE OVERALL ECOSYSTEM IN DALLAS AND AFTER LOOKING AT THAT DATA I WOULD ENCOURAGE THAT WE CONSIDER MORE FREE ADOPTIONS FOR PETS. IN TERMS OF THE APPOINTMENT BOOKING FOR THE NO SHOWS AND FOLLOW-UPS. I APPRECIATE THE CONTEXT IN TERMS OF WHY WE ARE SEEING NO SHOWS AND WHAT THAT LOOKS LIKE. I'M CURIOUS FOR THOSE THAT ARE NO SHOWS BECAUSE THEY ARE CITY OF SAN ANTONIO RESIDENTS AND THEY'RE NOT SHOWING UP. ARE THERE ANY COSTS ASSOCIATED BY A NO SHOW AND WHAT DOES THAT COST LOOK LIKE? I'M THINKING ABOUT THE COST IS A DOG THAT'S NOT FIXED NOW MULTIPLYING AND CREATING AN ISSUE IN OUR COMMUNITY.

BUT WHAT ARE THE ACTUAL COSTS IN TERMS OF SOMEONE NOT SHOWING UP FOR THEIR

APPOINTMENT? IF ANY. >> RIGHT NOW THERE ISN'T REALLY ANY. THEY JUST DON'T SHOW UP, OTHER THAN WHAT YOU MENTIONED, THEIR ANIMAL IS STILL OUT THERE POTENTIALLY PRODUCING MORE.

>> CASTILLO: I APPRECIATE THAT. I'M CURIOUS IN TERMS OF HOW MANY ARE NO SHOWS THAT HAVE BEEN IDENTIFIED AS COUNTY RESIDENTS? WHAT PERCENTAGE IS THAT? IS IT THE MAJORITY? THAT WOULD BE HELPFUL TO INFORM CONVERSATIONS THAT WE CAN HAVE WITH OUR COUNTY COMMISSIONERS, BUT ALSO IN TERMS OF THE INTAKE PROCESS, IS THIS THE APPLICATION THAT FOLKS ARE FILLING OUT AND THEY MAY PUT A CITY OF SAN ANTONIO ADDRESS AND THEY SHOW UP IN PERSON WITH AN ID AND IT'S NOT WITHIN THE CITY? CAN YOU WALK ME THROUGH THAT PROCESS WHERE THEY ARE IDENTIFIED AS NOT BEING A CITY RESIDENTS?

>> THE WAY IS THEY BOOK THEIR OWN APPOINTMENT AND WHEN THEY GIVE THE ADDRESS WE WILL IDENTIFY IT. I'M ONE OF THOSE PEOPLE THAT MY ADDRESS SAYS SAN ANTONIO, BUT I DON'T LIVE IN THE CITY LIMITS. AND SO WE DO SEE THAT A LOT

AS WELL. >> CASTILLO: I'M CURIOUS HOW WE COULD POTENTIALLY ADDRESS THAT. OUR DISTRICT 5 SPECIFIC EVENTS, SOMETIMES WE'RE OVERWHELMED SO WE STARTED REQUIRING THAT THEY ARE D5 RESIDENTS THAT ATTEND OUR EVENTS. SO WE HAVE AN ONLINE FORM WHERE WE'RE SAYING HEY, IF YOU SHOW UP, YOU MAY NOT BE ABLE TO GET THIS RESOURCE OR WHATEVER THE CASE MAY BE.

IT AVOIDS FOLKS SHOWING UP AND LEARNING AT THE EVENT THAT THEY'RE NOT A D5 RESIDENT AND WE HAVE LIMIT RESOURCES. I'M CURIOUS IF THERE'S A WAY TO ADDRESS THAT ON THE APPLICATION ITSELF TO MINIMIZE THOSE NO SHOWS.

I WAS ALSO INTERESTED IN THE POINT THAT WAS RAISED WITH THE DATA BREAK DOWN ON THE TYPE OF DOGS OR CATS THAT ARE RECEIVING SERVICES. I'M MAKING THE ASSUMPTION THAT THE MAJORITY ARE DOGS VERSUS CATS. WHAT IS THE DATA LOOK LIKE

IN TERMS OF THE BREAKDOWN? >> DEFINITELY THE FREE SURGERIES WE DO WITH THE OFF SITE CLINICS ARE MORE DOGS AND CATS FOR SURE. THEN ON CAMPUS WE DO OFFER OUR COMMUNITY CAT PROGRAM SO WE DO MORE CATS ON CAMPUS. SOME OF OUR PARTNERS LIKE FOOT RIDGE FOUNDATION THEY HAVE A FERAL CAT PROGRAM. OFF SITE CLINICS, THE ONES WE PROVIDE FOR THE COMMUNITY, THEY ARE PRIMARILY DOGS.

>> CASTILLO: I APPRECIATE THAT. LASTLY FOR THE SHELTER INTAKE, FOR EXAMPLE, WITH THE OWNER SURRENDER, IS THIS THE OVERALL AMOUNT OF ANIMALS THAT HAVE BEEN VENDORRED OR IS EVERY [INDISCERNIBLE] SURRENDERING

THEIR ANIMAL? >> THOSE WERE ANIMALS THAT WERE SURRENDERED.

NOT NECESSARILY THE NUMBER OF REQUESTS. >> CASTILLO: IS IT TRACKED HOW MANY REQUESTS THAT WE RECEIVE OVERALL? IF NOT, I THINK THERE WOULD

BE VALUE IN TRACKING WHAT THAT CONTACT LOOKS LIKE. >> NO, THERE ISN'T.

I THINK WE DO SOME TRACKING THROUGH OUR DIVERGENT PROGRAM, WHICH IS WHENEVER SOMEONE WANTS TO SURRENDER THEIR PET, WE PROVIDE THEM RESOURCES AND DO SOME TRACKING THERE. THAT WOULD GIVE US A CLOSE NUMBER TO WHAT YOU'RE ASKING

THERE. >> CASTILLO: I WOULD ENCOURAGE IF WE COULD TRACK THAT INFORMATION. IT COULD INFORM FUTURE BUDGET REQUESTS IF WE'RE SEEING FOLKS TURNED AWAY WOULD BE HELPFUL TO SEE WHAT THE ACTUAL IMPACT IS. THOSE ARE ALL MY COMMENTS

AND QUESTIONS. THANK YOU, CHAIR. >> KAUR: THANK YOU.

COUNCILMEMBER MCKEE-RODRIGUEZ, WOULD YOU LIKE --

[00:55:01]

>> MCKEE-RODRIGUEZ: THERE WAS A SLIDE -- WHO WAS JUST TALKING ABOUT IT? COUNCILMEMBER KAUR WAS -- SLIDE EIGHT, PLEASE. I GUESS CAN YOU -- JUST TO WRAP THAT UP A LITTLE BIT. WHAT IT LOOKS LIKE TO ME IS THAT THE BIGGEST CONTRIBUTOR TO THE INCREASE IN SPAY AND NEUTER SURGERIES IS THE ACS OFF SITE CLINICS.

OTHER THAN THAT THE REST OF THEM HAVE FLUCTUATED BUT TRENDED DOWN.

SO WHAT'S GOING ON? >> FEE WAIVED. ALL OF THE SURGERIES THAT ARE OFF SITE CLINICS ARE FEE WAIVED. SO EVEN THE LOWER COST SURGERIES -- THE PARTNERS THAT OFFER FEE WAIVED AND LOW COST, THEIR FEE WAIVED SURGERIES BOOK UP AND THE LOW COST ONES ARE THE ONES THEY STRUGGLE WITH.

THAT'S WHY YOU'RE SEEING THAT BIG DIFFERENCE. WHEN WE STARTED OFFERING THE FEE WAIVED IN OURS, A LOT OF PEOPLE GO TOWARDS THAT DIRECTION.

>> MCKEE-RODRIGUEZ: IT LOOKS LIKE EVEN THE FREE COMMUNITY PARTNER CLINICS, THOSE ONES -- IT WENT UP ONE YEAR AND THEN WENT BACK DOWN.

SO I DON'T KNOW THAT -- ALL THINGS CONSISTENT, I DON'T KNOW THAT THAT TRANSLATES TO ME UNLESS WE'RE -- UNLESS WE WOULD ASSUME THAT ALL OF THOSE WHO WENT TO THE ACS OFF SITE CLINICS WOULD HAVE GONE TO THE FREE COMMUNITY PARTNER CLINICS.

DO WE THINK THAT MIGHT BE TRUE? >> THERE'S DEFINITELY SOME -- WHEN WE OPENED THOSE TWO CLINICS IT DEFINITELY IMPACTED WHAT SERVICES THEY

WERE GETTING REQUESTED. >> MCKEE-RODRIGUEZ: SO WHAT DO WE THINK WE COULD DO TO INCREASE THE NUMBER OF SURGERIES THAT ARE TAKING PLACE AT THE CITY FACILITIES

AND ACS IN-HOUSE? >> MORE VETERINARIANS. WE HAVE TO HAVE MORE VETERINARIANS AND FUNDING. RIGHT NOW WITH OUR FUNDING THAT WE HAVE AVAILABLE, WE'RE PREDICTED TO DO OVER 42,000 THIS NEXT YEAR AND THAT'S DUE TO FUNDING AND VETERINARIAN CAPACITY. WE NEED MORE OF BOTH TO DO THAT.

VETERINARIANS IS GOING TO BE THE TOUGHEST THING. >> MCKEE-RODRIGUEZ: SO MORE VETERINARIANS. THAT WASN'T A REQUEST MADE IN THIS YEAR'S BUDGET, WAS

IT? >> NO, BUT WE MADE NO REQUESTS FOR

[INDISCERNIBLE]. >> COUNCILMAN, MAY I OFFER THAT WE TAKE THIS AS A FOLLOW-UP AND COME BACK THE NEXT TIME THAT ACS PRESENTS AND THAT WILL BE BEFORE IT GOES TO SESSION FOR BUDGET AND WE COME UP WITH ALTERNATIVES TO INCREASE THE NUMBER OF SURGERIES WITH A DOLLAR ASSOCIATED WITH IT SO WE CAN BETTER ANSWER YOUR

QUESTION. >> KAUR: CAN I ADD IF YOU DON'T MIND, I THINK WHAT -- IN A FOLLOW-UP MEMO, WE TALKED ABOUT THIS LAST TIME TOO BECAUSE VETS CAME UP AND I HAVE HEARD THAT. I THINK WHAT I NEED IS AN ACTUAL PLAN.

WE CAN'T JUST SAY WE NEED MORE VETS AND KEEP SAYING THAT OVER AND OVER AND NOT HAVE A PLAN. I'M KIND OF TAGGING ON TO WHAT THE COUNCILMEMBER WAS SAYING, BUT ACTUAL WHAT ARE WE PAYING FOR RIGHT NOW IN CONTRACTED VETS? HOW MUCH COULD WE PAY IF WE FORGOT ABOUT -- HR CLOSE YOUR EARS.

IF WE FORGOT ABOUT OUR HR CONSTRUCTS FOR VET SALARIES AND/OR IF WE OFFER LIKE SIGNIFICANT STIPENDS OR WHATEVER IT TOOK TO RECRUIT VETS, WHAT COULD THAT LOOK LIKE AND WHAT IS THE ACTUAL STRATEGIC PLAN GOING TO LOOK LIKE TO GET MORE VETS?

>> MCKEE-RODRIGUEZ: ON THE TOPIC OF STRATEGIC PLAN, SO MY FIRST TERM IN 2022, I HAD PROPOSED AN ACS MASTER PLAN AND I THINK IT GOT CONFLATED WITH WHAT STAFF WAS ALREADY WORKING ON, A FIVE-YEAR STRATEGIC PLAN. THE CHALLENGES THAT I IDENTIFIED THEN THAT I SAID WERE NOT BEING ADDRESSED AND WHAT I THINK WE CONTINUE TO HEAR FROM MEMBERS OF THE COMMUNITY, IS ONE, AS IT RELATES TO -- THE LAST TIME YOU WERE HERE, I TALKED ABOUT THESE TWO THINGS THAT WE'RE HEARING FROM IN THE COMMUNITY THAT ARE JUST CON CONFLICTING WITH ONE ANOTHER.

ONE IS THAT WE'RE EUTHANIZING ALL THE DOGS AND WE'RE NOT TAKING AUDIO] ANIMAL FEE [INDISCERNIBLE]. WE'RE NOT DOING WHAT WE NEED TO ADOPT. THEN ON THE ON THE OTHER HAND IT'S THE CITY IS TRYING SO HARD TO SAVE ALL OF THESE DOGS AND THEY'RE NOT PICKING UP DOGS OFF THE STREET.

AND SO TWO THINGS THAT CAN'T BE TRUE IF YOU THINK OF -- IF YOU THINK ABOUT IT LIKE THAT, BUT MAY BE TRUE IN PARTS ON BOTH SIDES. ONE, I DO THINK THAT WE HAVE A VERY CARING, COMPASSIONATE STAFF THAT WANTS TO SAVE EVERY HEALTHY, ADOPTABLE ANIMAL. ON THE OTHER HAND, IF WE ARE NOT STAFFED APPROPRIATELY AND WE'RE RESPONDING TO CALLS THAT WE'RE NOT ABLE TO PICK UP ALL OF THE ANIMALS BECAUSE WE DON'T HAVE CAPACITY, BECAUSE WE DON'T -- FOR WHATEVER REASON, THAT CAN ALSO BE TRUE. AND SO WHAT WOULD IT TAKE -- I KNOW JOHN BACHMANN IS RIGHT THERE. ONCE A QUARTER HE HAS A SHEET THAT SAYS THIS IS HOW MANY SPAY-NEUTER SURGERIES NEED TO HAPPEN IN ORDER TO GET TO ZERO BY SOME POINT. HAVE YOU EVER VETTED THAT AND YOU HAVE -- GOING BACK TO MASTER PLAN CONCEPT. WHAT WOULD IT TAKE TO GET TO NO STRAY ROAMING ANIMALS,

[01:00:03]

I DON'T KNOW IF IT'S AN EXECUTIVE LEADERSHIP THING. I DON'T KNOW WHAT IT IS THAT MAKES IT TO WHERE -- I FEEL LIKE WE KNOW WHAT'S NEEDED AND WE NEVER GET THERE.

WHAT DO WE DO. >> MARIA? >> WELL, COUNCILMAN, WHEN YOU TALK ABOUT THE STRATEGIC PLAN, WE'VE ADDED SIGNIFICANT RESOURCES TO ACS PRIOR TO THIS LAST BUDGET CYCLE. THAT'S SOMETHING WE CAN INCLUDE IN THE FOLLOW-UP MEMO THAT THE COUNCIL APPROVE SIGNIFICANT INCREASES TO ACS. I UNDERSTAND YOUR QUESTION IN TERMS OF HAVING A PLAN ON HOW TO IMPROVE SOME OF THE OUTCOMES THAT WE HAVE AND THAT IS SOMETHING THAT WE CAN WORK WITH ACS IN PREPARATION FOR THE NEXT GOAL-SETTING SESSION.

AND PERHAPS EVEN EARLIER THAN THAT WE CAN BRING THAT BACK TO THIS COMMITTEE TO DISCUSS WHAT IS THE PLAN ON SPAY-NEUTER SURGERIES, WHAT IS THE PLAN TO BE ABLE TO ADDRESS THE STRAY AND ROAMING ANIMALS ON THE STREET? TO YOUR POINT THERE'S A BALANCE BETWEEN CAPACITY, THE DEMAND FOR THOSE SERVICES, AS WELL AS THE SPAY AND NEUTER SURGERIES. SO IT'S NOT ONE THING, BUT

IT WILL BE SEVERAL THINGS. >> MCKEE-RODRIGUEZ: FOR SURE.

WHAT I ALSO HEAR OFTEN AND THIS IS A SEPARATE POINT. WHAT I HEAR FROM MEMBERS OF THE RESCUE COMMUNITY AND FOLKS WHO ARE GOING THROUGH THEIR -- WHO ARE GOING DOOR TO DOOR OR COLLECTING -- NOT COLLECTING. COLLECTING ANIMALS OFF THE STREET, TRYING TO FIND THEM PLACES TO GO, TRYING TO BRING THEM TO ACS, TRYING TO GET THEM SPAY AND NEUTER IS THAT IT'S VERY TAXING, THERE'S LITTLE REWARD.

IT FEELS LIKE THERE'S NOT A LOT OF COLLABORATION OR COORDINATION FROM THE CITY.

THERE'S PEOPLE WHO FEEL LIKE THEY HAVE ON THE GROUND EXPERIENCE BECAUSE OF THE WORK THAT THEY'RE DOING, OFTEN ON A VOLUNTEER BASIS. WHAT DOES IT LOOK LIKE TO PARTNER IN A MORE MEANINGFUL WAY WITH THESE ORGANIZATIONS? THEY'RE NOT ALL GOING TO GET CITY CONTRACTS? IT'S NOT LIKE SPAY AND NEUTER NETWORK. IT'S SOMETHING MUCH MORE GRASSROOTS.

WHAT DOES IT LOOK LIKE TO BE MORE INTENTIONAL IN OUR COLLABORATION WITH THEM? WHAT DOES IT LOOK LIKE TO PLOY SOME IS AMOUNT OF RESOURCES, WHETHER IT'S STIPEND OR SOMETHING. WHAT DO WE DO TO ALLEVIATE SOME OF THE STRESS THAT IS ALSO FORCED UPON SO MANY WHO ARE DOING THIS OUT OF THE -- ONE, BECAUSE THEY SEE A COMMUNITY IN NEED, BUT ALSO BECAUSE THEY WANT TO HELP SOLVE A PROBLEM.

SO SOMETHING THERE IF YOU CAN THINK ABOUT THAT AND WHAT A PROPOSAL FOR

PARTNERSHIP MIGHT LOOK LIKE. >> UNDERSTOOD. >> MCKEE-RODRIGUEZ: THANK

YOU, CHAIR. >> KAUR: THANKS, COUNCILMEMBER.

WERE YOU GOING TO SAY SOMETHING, COUNCILMEMBER WHYTE?

>> WHYTE: I WAS GOING TO SAY IF WE DO DO THAT PLAN, JUST LIKE THE 60/40 PLAN, WE SHOULD THEN FOLLOW THROUGH AND FULLY FUND THE PLAN. [LAUGHTER].

>> KAUR: OKAY. ALL RIGHT. >> OKAY, ALL RIGHT.

WE HAVE A HEAVY AGENDA. I WANT TO ECHO AND MAKE SURE THAT WE'RE ALSO THINKING ABOUT, LIKE, WHAT ARE OUR METRICS, AND WHERE DO WE THINK WE CAN GET TO A BETTER STATE? IF WE GO TO THE LAST SLIDE, SLIDE 10, I LOVE THIS COMPARISON CITY ANALYSIS, BUT REALLY THE BIGGEST THING I TOOK AWAY IS WE HAVE THE BIGGEST CHALLENGE WITH STRAY AND LOOSE DOGS.

WE HAVE THE BIGGEST CHALLENGE WITH ANIMAL CARE SERVICES IN THE ENTIRE STATE.

AND THAT YOU CAN SEE VERY CLEARLY OFF THE LINE FROM INTAKE.

I LOOKED AT HOW MUCH BUDGET DALLAS SPENDS, AND DALLAS IS LIKE 2/3 OF WHAT WE ARE SPENDING ON ANIMAL CARE SERVICES. SO WHAT I FEEL LIKE WE STRUGGLE WITH AND HAVE A BIG PROBLEM AND THAT'S WHY WE NEED TO ADDRESS IT, BUT IF WE DON'T, IF WE TAKE TAKING BABY, BABY, BABY STEPS, IT'S GOING TO KEEP ON CONTINUING. WE HAVE TO THINK ABOUT HOW DO WE DOUBLE, TRIPLE WHAT WE'RE TRYING TO DO SO WE CAN ACTUALLY SEE -- PROBABLY NOT FOR OUR COUNCIL TERMS BUT HOPEFULLY FOR THE PEOPLE AFTER US, THEY WON'T HAVE TO SPEND $40 MILLION A YEAR ON

[01:05:03]

ANYWAYS, I THINK TO WHAT COUNCILMEMBER WAS SAYING, WE WANT TO SEE AN END STATE THAT'S NOT JUST CONTINUING THE SAME THING THAT WE'RE DOING. AND I UNDERSTAND STRATEGIC PLAN, WE HAVE AN AMAZING RESPONSE ON CALLS. WHEN I FIRST GOT ELECTED, WE WERE AT LIKE 40 SOME PERCENT. SOME OF THE OTHER METRICS THAT ARE STILL COMMUNITY-WIDE ISSUES, I DON'T THINK WE'RE MAKING ENOUGH PROGRESS ON. I WANT TO SEE AGGRESSIVE GOALS AND PLANS TO GET THERE AND FIGURE WHAT THE PUZZLE PIECES ARE TO MAKE THAT HAPPEN.

IF THAT'S FREE ADOPTIONS, IT'S FREE ADOPTIONS. I UNDERSTAND THE CHALLENGE WITH THAT COULD BE GETTING THEM BACK ON THE GROUND, ON THE STREETS. THEY'RE ALREADY ON THE STREETS ANYWAY. SO YOU KNOW, THEY'RE JUST GOING TO GO BACK ON THE STREETS, SO AT LEAST WE TRIED IT. ALL OF THAT TO SAY, WOULD LIKE TO SEE DEFINITELY A FOLLOWUP ON THE SPAY AND NEUTER BECAUSE I THINK PREVENTION IS THE NUMBER ONE WAY TO SEE US WHERE WE WANT TO GET TO. IT'S EDUCATION, AND EDUCATION ONLY HAPPENS IF YOU CAN BUILD A RELATIONSHIP AND WHATEVER THAT LOOKS LIKE. LASTLY, MAYBE THERE IS MORE LIKE EDUCATION CAMPAIGNS OR THINGS THAT YOU CAN DO AROUND FINDING VETS, BUT I ALSO TALKED TO A COUPLE OF FOLKS ON YOUR ADVISORY BOARD, AND THEY MENTIONED THAT THERE IS A VET RECRUITER WHO HELPS PUT JOBS ONLINE, SO IT'S VETRECRUITER.COM, AND ONE OF OUR ADVISORY BOARD MEMBERS KNOWS HER AND HAS HER CONTACT INFORMATION. THERE'S A SHELTER JOB IN MENDOCINO COUNTY, 130 TO 150K.

IS THAT COMPARABLE TO WHAT WE PAY? >> RIGHT IN LINE WITH WHAT WE

PAY. >> IF OUR SALARIES ARE COMPETITIVE, FIGURE OUT WHAT WE NEED TO DO TO RECRUIT, EVEN IF THAT'S TUITION REIMBURSEMENT, I THINK IN THE LONG RUN, WE'LL END UP SAVING. OKAY, ANY OTHER COMMENTS BEFORE WE MOVE ON? THANK YOU SO MUCH. MARIA, AND I THINK JUDGE IS HERE.

WE'RE GOING TO TAKE ITEM NUMBER 5, WHICH IS THE BRIEFING ON THE 2025 DV STATISTICS.

THANKS, MARIA, GO AHEAD. >> THANK YOU, CHAIR AND MEMBER, THE PUBLIC SAFETY COMMITTEE.

I'M PRESENTING IN MY CAPACITY OF CO-CHAIR, COLLABORATIVE COMMISSION OF DOMESTIC VIOLENCE.

AND WE'RE GOING TO SHARE SOME OF THE HIGHLIGHTS OF OUR STATISTICAL REPORT.

THE CCDV PUT THIS TOGETHER IN 2021, AND THE GOAL IS TO PROVIDE OUR COMMUNITY WITH SOME HIGHLIGHTS OF THE STATE OF DOMESTIC VIOLENCE IN BEXAR COUNTY.

SO THE DATA THAT YOU WILL SEE TODAY, SOME OF THE HIGHLIGHTS, IS THE WORK OF THE DIFFERENT PARTNERS OF THE CCDV. THIS IS A REPORT WE HAVE IN BEXAR COUNTY, AS THIS COMBINES THE MANY -- THE WORK THAT IS DONE BY OUR PARTNERS. I'M GOING TO DO HALF OF THE PRESENTATION, AND THEN JUDGE DIAZ WILL DO THE OTHER HALF. WE'RE GOING TO START WITH EXPERIENCES WITH VIOLENCE AND NEED FOR RESOURCES. DOMESTIC VIOLENCE CONTINUES TO IMPACT OUR COMMUNITY. AND WE BEGAN TO IDENTIFY THE NEED FOR SUPPORT BASED ON THE NUMBER OF CALLS THAT ARE MADE AND ALSO BASED ON THE RESOURCES THAT ARE SOUGHT BY THOSE INDIVIDUALS IMPACTED BY DOMESTIC VIOLENCE. SO ONE OF OUR PARTNERS, THE CENTER FOR HEALTHCARE SERVICES, THEY DO AN ASSESSMENT OF THOSE INDIVIDUALS THAT COME TO THEIR FACILITY IN TERMS OF IF THEY HAVE WITNESSED ANY FAMILY VIOLENCE.

AND WHAT THEY'VE REPORTED IN 2025, WHICH IS OUR STATISTICAL REPORT, IS 42% OF CHILDREN, SO ROUGHLY ABOUT 544 OF THOSE CHILDREN THAT WERE ASSESSED, REPORTED FAMILY -- HAVE WITNESSED FAMILY VIOLENCE. 29% OF ADULTS ALSO REPORTED SEEING FAMILY VIOLENCE AS THEY WERE ASSESSED DURING THIS PROCESS. THESE NUMBERS HAVE INCREASED SINCE THE LAST TIME WE REPORTED THE STATISTICS IN 2023. IN TERMS OF THOSE INDIVIDUALS CONNECTING TO THE 211 CENTER, THE UNITED WAY HELPLINE, WE ALSO SAW AN INCREASE FROM 2024 THAT

[01:10:01]

THIS NUMBER NEARLY DOUBLED THE NUMBER THAT WE SAW IN 2024. YOU MAY ALSO RECALL THE CITY COUNCIL ADOPTED AN ORDINANCE TO PUT SIGNS IN DIFFERENT ESTABLISHMENTS TO ALLOW AN OPPORTUNITY FOR THOSE SEEKING ASSISTANCE RELATED TO DOMESTIC VIOLENCE TO HAVE A PLACE TO CALL, A WEBSITE TO VISIT. AND LAST YEAR WE EXPERIENCED 13,500 VISITS TO OUR WEBSITE, ROUGHLY ABOUT 27 PER DAY. THAT WAS AN INCREASE FROM THE 10,000 VISITS WE SAW IN 2024.

MOVING TO LAW ENFORCEMENT CALLS, THIS PARTICULAR DATA POINT COMBINES BOTH THE BEXAR COUNTY SHERIFF'S OFFICE AND ALSO THE SAN ANTONIO POLICE DEPARTMENT. SO BOTH AGENCIES COMBINED, WE SAW OVER 58,000 CALLS FOR SERVICE, ABOUT SEVEN CALLS PER HOUR THAT CAME TO BOTH AGENCIES DURING 2025. THE TOTAL NUMBER, COMPARED TO 2024, IS RELATIVELY THE SAME.

THE SHERIFF'S OFFICE SAW AN INCREASE OF ROUGHLY ABOUT 2,241 MORE CALLS COMPARED TO 2024, WHILE SAPD SAW A DECREASE OF 2300 LESS CALLS COMPARED TO THE PRIOR YEAR.

YOU WILL ALSO SEE ON THE LINE IN BLUE, THE SHERIFF'S OFFICE EXPERIENCED PRETTY MUCH A STEADY AMOUNT OF CALLS THROUGHOUT THE YEAR, WHILE CCDV SEES A VARYING AMOUNT.

THE OFFENSE REPORTS RESULTS FROM THE CALLS FROM THE PREVIOUS SLIDE, IN 2025, WE SAW ROUGHLY ABOUT 22,229. THIS IS RELATIVELY THE SAME AS 2024, SLIGHTLY LOWER.

BUT YOU WILL SEE THAT WHEN YOU LOOK AT THE BREAKOUT BETWEEN THE SHERIFF'S OFFICE AND SAPD, WE SAW A SLIGHT INCREASE IN BEXAR COUNTY SHERIFF'S OFFICE AND A SLIGHT DECREASE AT SAPD.

BUT OVERALL, THE NUMBER OF OFFENSE REPORTS FILED IN BEXAR COUNTY REMAIN THE SAME.

NOW, THE NEXT DATA THAT WE WANTED TO HIGHLIGHT IS FAMILY VIOLENCE HOMICIDES.

AND THESE ARE ALL DEATHS RELATED TO FAMILY VIOLENCE. YOU SEE ON THIS PARTICULAR CHART, WE GO BACK TO 2015 THROUGH 2025. IN 2025, WE SAW A TOTAL OF 28 HOMICIDES RELATED TO FAMILY VIOLENCE. THIS REPRESENTS A DECLINE FROM 2024 AND IS THE LOWEST COMPARED TO THE PEAKS WE SAW IN 2018 AND 2020.

AND JUST AS ANOTHER DATA POINT, THE CCDV WAS FORMED IN 2019. NOW, WHEN WE LOOKED A LITTLE BIT MORE DEEP INTO THOSE NUMBER OF HOMICIDES, SPECIFICALLY THE NUMBER OF INTIMATE PARTNER FATALITIES, YOU'LL SEE ON THIS PARTICULAR SLIDE THAT WE COMPARE TO THE MOST POPULOUS COUNTIES IN TEXAS, DALLAS, HARRIS, TARRANT, AND TRAVIS. BEXAR COUNTY IS SHOWN IN THE BLUE. AND IN 2025, WE EXPERIENCED 13 INTIMATE PARTNER FATALITIES HERE IN BEXAR COUNTY. THE NUMBER IS LOWER THAN WHAT WE EXPERIENCED IN 2024 WHEN WE WERE AT 17. AND WHEN YOU COMPARE US TO DALLAS AND HARRIS COUNTY, WE ARE LOWER THAN BOTH OF THOSE COUNTIES. YOU WILL ALSO NOTICE THAT WE ARE LOWER THAN THE PREVIOUS YEARS SINCE WE HAVE IN THIS SLIDE SINCE 2020.

NOW, ON THE GRAPH AT THE BOTTOM OF THE SLIDE, THIS IS THE NUMBER OF FATALITIES FOR 100,000 PEOPLE. IN BEXAR COUNTY, WHICH IS IN THE BLUE, AS YOU CAN SEE IN 2025, WE ARE CLOSER TO THE STATEWIDE AVERAGE, WHICH IS THE DOTTED LINE IN BLACK.

SO AGAIN, WHEN WE COMPARE OURSELVES TO THE OTHER COUNTIES, WE'RE ROUGHLY ABOUT NUMBER THREE WHEN IT COMPARES TO THE NUMBER OF FATALITIES FOR 100,000 INDIVIDUALS.

SO NOW I'M GOING TO TURN IT OVER TO JUDGE DIAZ TO CONTINUE WITH THE PRESENTATION.

THANK YOU. >> GOOD AFTERNOON, COUNCILMEMBERS AND STAFF.

THANK YOU FOR HAVING ME. ALL RIGHT, I WILL NOW DISCUSS SOME OF THE DATA WE COLLECTED REGARDING THE PROTECTIVE ORDERS AND PROSECUTION OF DOMESTIC VIOLENCE CASES.

SO WE COMPILED DATA FROM THE CITY MAGISTRATE'S OFFICE, AND I KNOW WE HAVE SOME PEOPLE HERE THAT HAVE WORKED ON THOSE CASES AND SUPPORTED THESE EFFORTS. THERE WERE 1500 MAGISTRATE

[01:15:04]

IN 2025, THERE WERE MORE THAN 1500 CIVIL PROTECTIVE ORDERS THAT WERE FILED OR RATHER CIVIL PROTECTIVE ORDER PETITIONS FILED IN THE CIVIL DISTRICT COURTS. OF ALL OF THE CASES FILED BY THE CITY ATTORNEY'S OFFICE FOR CLASS C MISDEMEANORS, 70% OF ALL OF THOSE CASES WERE RELATED TO FAMILY VIOLENCE. THE BEXAR COUNTY DISTRICT ATTORNEY'S OFFICE ALSO PROVIDED INFORMATION. AND YOU'LL SEE THAT IN 2025, THEY RECEIVED NEARLY 14,000 FAMILY VIOLENCE CASES. AND YOU CAN SEE A FURTHER BREAKDOWN OF HOW MANY OF THOSE WERE FELONIES. ROUGHLY ALMOST 6,000. AND ABOUT 8,000 MISDEMEANORS.

YOU'LL ALSO SEE ON THE CHART HOW MANY OF THOSE WERE CHARGED AFTER RECEIPT AND HOW MANY WERE DISPOSED. YOU'LL NOTE, FOR EXAMPLE, ON THE FELONIES, MORE CASES WERE DISPOSED THAN RECEIVED BECAUSE THAT TAKES INTO ACCOUNT CASES THAT WERE FILED PRIOR TO 2025.

WE ALSO COMPILED DATA FROM OUR NONPROFIT LOCAL PROVIDERS AND STAKEHOLDERS.

AND YOU'LL SEE THAT 900 PEOPLE WERE HOUSED IN THE FAMILY VIOLENCE SHELTER RUN BY MARTHA POLIAS. 800 NIGHTS OF TEMPORARY LODGING PROVIDED IN HOTELS.

20,000 PEOPLE RECEIVED CRISIS ADVOCACY SERVICES. 3900 LEGAL ASSISTANCE SERVICES WERE PROVIDED. ALMOST 2,000 PEOPLE PARTICIPATED IN A SERIES OF CLASSES FOCUSED ON POSITIVE PARENTING SKILLS, WHICH IS KEY TO PREVENTION. THE CCDV IS FOCUSED ON IMPROVING BOTH OUR RESPONSE TO AND PREVENTION OF FAMILY VIOLENCE, AND THAT'S WHERE EDUCATION IS CRITICAL. AND 1,000 PEOPLE RECEIVED ADDITIONAL FAMILY VIOLENCE SUPPORT SERVICES THROUGH NONPROFITS FUNDED THROUGH THE CITY'S DELEGATE AGENCY AGREEMENTS. THANK YOU FOR SUPPORTING THOSE EFFORTS.

SOME OF THE KEY TAKEAWAYS FROM OUR REPORT, THERE ARE MANY RESOURCES AVAILABLE IN OUR COMMUNITY FOR FAMILIES AND INDIVIDUALS EXPERIENCING FAMILY VIOLENCE.

WE ARE GRATEFUL FOR THAT. THERE ARE ALSO MANY PEOPLE THAT ARE COMING OUT AND SEEKING RESOURCES THROUGH VARIOUS CHANNELS. I KNOW MARIA XHENGSED -- MENTIONED 211, AND THAT IS A NUMBER WE'VE PROACTIVELY BEEN PROMOTING TO OUR COMMUNITY THROUGH OUR AWARENESS CAMPAIGN. SO WE ARE GRATEFUL THAT FOLKS ARE MORE COMFORTABLE COMING OUT AND SEEKING SUPPORT. WE ALSO NOTE THAT HOMICIDES REMAIN BELOW PEAK LEVEL AND ARE NOW COMPARABLE TO THE STATEWIDE RATE. AND WE ARE HAPPY TO ANSWER ANY QUESTIONS THAT YOU HAVE. BUT IT'S IMPORTANT THAT WE CONTINUE TO SEEK FEEDBACK FROM ALL OF YOU AT THE CITY, THE COUNTY, AND OUR COMMUNITY TO MAKE SURE THAT THIS REPORT IS USEFUL TO OUR COMMUNITY. WE ACKNOWLEDGE THE DOMESTIC VIOLENCE SUPPORT SYSTEM DOES FOCUS HEAVILY ON REACTIVE RESPONSE SO WE, AGAIN, ARE TAKING STEPS TO INCREASE THE USE OF PREVENTION STRATEGIES. LASTLY, ON BEHALF OF THE COUNTY, AGAIN, WE THANK YOU ALL FOR THIS OPPORTUNITY TO COLLABORATE WITH THE CITY, AND WE REMAIN COMMITTED TO COLLABORATING TO PROVIDE THE MOST COMPREHENSIVE ASSISTANCE POSSIBLE TO ALL OF OUR RESIDENTS.

AND WE'RE HAPPY TO TAKE ANY QUESTIONS. THANK YOU.

>> THANK YOU SO MUCH, JUDGE DIAZ, FOR BEING WITH US. COUNCILMEMBER WHYTE?

IN. >> WHYTE: THANK YOU. JUST A COUPLE QUESTIONS HERE.

NUMBER ONE, HOW DO WE MEASURE WHETHER PEOPLE RECEIVING THESE SERVICES ARE, YOU KNOW,

ACHIEVING LASTING SAFETY AND STABILITY? >> FROM CONTEXT, I'M GUESSING YOU'RE REFERRING TO KIND OF THE SUPPORTIVE SERVICES FOLLOWING AN EVENT?

>> WHYTE: YES. AND SORT OF COMBINED WITH THAT QUESTION IS, CAN WE TRACK WHICH

OF THE SERVICES ARE THE MOST EFFECTIVE? >> GOT IT.

THAT IS A COMPLEX QUESTION. I'LL ANSWER WHAT I CAN FROM THAT.

SO PEOPLE NEED AN ARRAY OF SERVICES. SOMETIMES THEY NEED.

THE SHELTER UNTIL THEY ARE READY TO DEPART. FOR PEOPLE WHO DO HAVE A PLACE THAT THEY CAN LIVE THAT IS SAFE OR ARE HAVING TO CHOOSE TO REMAIN IN THE ABUSIVE HOME, WE ARE PROVIDING CRISIS AND LONG-TERM SERVICES FOR FOLKS. SPECIFICALLY UNDER METRO HEALTH, WE DO ASSESSMENTS OF RISK AT VARIOUS POINTS, STARTING AT THE BEGINNING AND AS WE CARRY PEOPLE

[01:20:07]

WITH YOU. >> WHYTE: I ASK, AGAIN, BECAUSE THIS IS IMPORTANT WORK.

WE NEED TO MAKE SURE WE DO EVERYTHING WE CAN TO ELIMINATE DOMESTIC VIOLENCE IN OUR COMMUNITY. AND I WANT TO MAKE SURE THAT OUR DOLLARS ARE BEING SPENT ON THE PROGRAMS THAT ARE SHOWN TO BE MOST EFFECTIVE. LAST QUESTION: GOALS FOR THE COMMISSION FOR 2026? ARE WE SETTING SOME GOALS? IF SO, I GUESS WE'LL GET AN

UPDATE NEXT YEAR? >> I'LL BEGIN, I GUESS, WITH A RESPONSE.

SO WE ARE CURRENTLY IN THE MIDDLE OF A FIVE-YEAR PLAN THAT IS BASED OFF OF AN ASSESSMENT THAT METRO HEALTH CONDUCTED WHERE THEY ASSESSED AS PART OF THEIR GREATER VIOLENCE PREVENTION STRATEGY, ASSESSED GAPS IN OUR COMMUNITIES AND IDENTIFIED EVIDENCE-BASED STRATEGIES TO HELP MEET THOSE GAPS. SO WE AS A GROUP, ALL OF OUR STAKEHOLDERS MET ACTUALLY IN THIS VERY ROOM AND HAD A RETREAT AND DISCUSSED THOSE GAPS AND IDENTIFIED WHERE WE COULD MAKE THE GREATEST IMPACT COMBINED. FROM THAT, WE VOTED ON THREE MAIN STRATEGIES THAT WE'RE CURRENTLY IN THE MIDDLE OF IMPLEMENTING.

THE FIRST IS A COMPREHENSIVE COMMUNICATIONS CAMPAIGN. I MENTIONED A LITTLE BIT OF THAT EARLIER TO RAISE AWARENESS AROUND THE COMPLEXITY OF DOMESTIC VIOLENCE, AVAILABLE RESOURCES, AND THE CCDV. THE SECOND IS A DATA UTILIZIZATION STRATEGY AND THIS REPORT IS ONE OF THE PRODUCTS OF THAT STRATEGY. SO THEY'RE IN THE PROCESS OF PUTTING TOGETHER ANOTHER ASSESSMENT OF OUR COMMUNITY'S UNDERSTANDING OF FAMILY VIOLENCE TO INFORM OUR WORK. AND THEN THE LAST ONE IS A STRATEGY FOCUSED ON PREVENTION ACROSS THE LIFESPAN, MEANING HOW CAN WE INTRODUCE CURRICULUM, TRAINING, EDUCATION AT A YOUNGER AGE FOR OUR YOUTH TO HELP THEM AVOID LANDING IN AN ABUSIVE RELATIONSHIP EITHER AS A SURVIVOR OR AS SOMEONE WHO USES SO TEACHING HEALTHY RELATIONSHIPS AND THINGS OF THAT NATURE, WE'RE IN THE MIDDLE OF THAT FIVE-YEAR PLAN. SUBSEQUENTLY, WE'RE HOPING THAT THE BEXAR COUNTY ASSESSMENT WILL BE FINALIZED IN THE NEXT COMING YEARS.

BEXAR COUNTY HAS ALSO NOW VOTED TO FUND A SIMILAR ASSESSMENT OF THE JUSTICE SYSTEM'S RESPONSE TO FAMILY VIOLENCE OR DOMESTIC VIOLENCE. SO WE'RE HOPING THAT CAN HELP INFORM OUR WORK. AGAIN, WE'RE USING DATA TO MAKE SURE WE'RE MAXIMIZING OUR IMPACT WITH THE STRATEGIES WE'RE ABLE TO IMPLEMENT WITH THE FUNDING WE HAVE.

I DON'T KNOW IF YOU WANTED TO ADD ANYTHING. >> WHYTE: GREAT.

AND JUDGE, I'D BE REMISS IF I DIDN'T NOTE THAT IT'S STRANGE, ME ASKING YOU TO GO TO THE

PODIUM RATHER THAN ME BEING IN FRONT OF YOU IN YOUR COURTROOM. >> I SHOULD HAVE ASKED IF I

COULD APPROACH. >> WHYTE: AT THE PODIUM. THANKS, CHAIR.

>> KAUR: THANKS, COUNCILMEMBER WHYTE. >> CASTILLO: THANK YOU FOR YOUR LEADERSHIP ON THIS INITIATIVE. TOO OFTEN EVERY BUDGET CYCLE, WE'RE QUICK TO PUT DELEGATE AGENCIES AND HOMELESS SHELTERS ON THE REDUCTION BLOCK. I BELIEVE THERE WOULD BE VALUE SHARING WHICH AGENCIES ARE BEING REFERRED TO. I UNDERSTAND THAT IT IS A CASE-BY-CASE BASIS DEPENDING ON THE SURVIVOR AND WHAT THEIR NEEDS MAY BE.

HOWEVER, I BELIEVE LISTING OUT WHO THE DELEGATE AGENCIES ARE HELP COLOR THE PICTURE FOR COUNCIL IN TERMS OF WHO FOLKS ARE REFERRING INDIVIDUALS TO. AND THEN SAME THING AS WELL WITH THE SHELTER AND RESIDENTIAL SERVICES. ARE THERE SPECIFIC SHELTERS THAT WE ARE SEEING MORE INDIVIDUALS REFERRED TO? AND IF SO, BY HOW MANY, RIGHT? SO JUST SOMETHING I'D LIKE TO SEE IN FUTURE PRESENTATIONS, AGAIN, TO INFORM COUNCIL SO WHEN WE'RE HAVING BUDGET CONVERSATIONS, WE KNOW WHO'S RESPONSIBLE FOR PROVIDING

SUPPORT. >> CERTAINLY. I CAN GIVE YOU A PARTIAL ANSWER NOW TO HELP YOU DIGEST THIS INFORMATION. THERE IS ONE SHELTER IN BEXAR COUNTY, FAMILY VIOLENCE PREVENTION SERVICES, SO THE BUBBLE IN THE TOP LEFT IS ENTIRELY THEIR NUMBER. THE BUBBLE ON THE TOP RIGHT IS FOUR ORGANIZATIONS: METRO HEALTH, BEXAR COUNTY PUBLIC HEALTH, FAMILY VIOLENCE PREVENTION SERVICES, AND THE BEXAR COUNTY FAMILY JUSTICE CENTER. SO TWO OF THOSE ARE DELEGATE AGENCIES. THE REMAINING DELEGATE AGENCIES, EXCLUDING FAMILY VIOLENCE PREVENTION SERVICES AND FAMILY JUSTICE CENTER, ARE IN THE BOTTOM CENTER BUBBLE.

[01:25:04]

>> CASTILLO: I APPRECIATE THAT CONTEXT, AND I THINK THERE'S ALSO VALUE.

I'M THINKING ABOUT A SPECIFIC CONSTITUENT SERVICES CASE WHERE SHE WENT TO A SHELTER AND WAS TURNED AWAY BECAUSE SHE DIDN'T HAVE THE BIRTH CERTIFICATE OF HER CHILD WITH HER.

GRATEFUL SOMEONE WAS ABLE TO CONNECT AND HOUSE THE INDIVIDUAL AND THE CHILDREN.

IT WAS RELATED TO DOMESTIC VIOLENCE. I'M CURIOUS HOW WE'RE TRACKING THOSE INDIVIDUALS THAT ARE TRYING TO REMOVE THEMSELVES FROM A SITUATION BEFORE IT ESCALATES AND WHERE THERE'S A HISTORY AND WHO.

SHELTERS MAY BE RECEIVING INDIVIDUALS THAT HAVE REMOVING THEMSELVES FROM A SITUATION THAT HAS BEEN A TREND OF DOMESTIC VIOLENCE IN THE HOUSEHOLD, I'M CURIOUS IF THAT'S SOMETHING YOU TRACKED. IF NOT, CAN WE START ASKING SOME OF THE SHELTERS TO TRACK THAT?

>> THAT WOULD BE SOMETHING WE COULD INQUIRE ABOUT. >> CASTILLO: THANK YOU.

THOSE ARE MY COMMENTS. THANK YOU. >> KAUR: COUNCILMEMBER

MCKEE-RODRIGUEZ? >> MCKEE-RODRIGUEZ: THANK YOU SO MUCH FOR ALL OF YOUR WORK.

APPRECIATE YOU. >> I HAVE A COUPLE QUICK ADD-ONS.

THANK YOU FOR THE CLARITY. 9987 PEOPLE, CAN WE SEE HOW THAT BREAKS OUT? IF I LOOK AT THE SLIDE BEFORE, THE QUESTION I'M HAVING IS IF WE HAVE 8,000 CASES RECEIVED, WHERE ARE THE OTHER 7,000? IF WE'RE BASICALLY HELPING 1,000 PEOPLE WITH SERVICES, WHAT'S HAPPENING TO THE REST? ARE THEY GOOD? DO THEY NOT NEED ANY ADDITIONAL SUPPORT? DO WE NOT HAVE ANY VARIABLE FOR THAT ADDITIONAL SUPPORT?

ARE THOSE NUMBERS AT ALL RELATED? >> IS THAT QUESTION IN REGARD TO

THE PROSECUTION? >> YES. >> THESE ARE CONCENTRIC CIRCLES.

SO SOME OF THE POPULATION THAT YOU SEE REPRESENTED IN THE PROSECUTION GRAPH IS FEATURED IN THE SUPPORT SERVICES. SOME OF THEM ARE NOT. PEOPLE WHO RECEIVE SUPPORT SERVICES DO NOT NECESSARILY HAVE TO HAVE A CRIMINAL CASE TRAVELING THROUGH THE SYSTEM.

>> I SEE. IT WOULD BE INTERESTING TO SEE HOW MANY OF THEM DO SO THAT WE CAN TRY TO FIGURE OUT. BASICALLY SEEING HOW MANY PEOPLE ARE GETTING PROSECUTED, HOW MANY ARE GETTING SUPPORT SERVICES. WHERE IS THE MIDDLE, IF THAT MAKES SENSE?

WHAT'S HAPPENING TO THE REST? >> SURE. I WANTED TO ADD, THOSE ARE REALLY GOOD QUESTIONS. ONE OF THE AREAS OF OPPORTUNITY THAT WE HAVE IS WE DON'T HAVE ONE SINGLE CASE MANAGEMENT SYSTEM ACROSS ALL THOSE ORGANIZATIONS.

SO WE'RE DOING SOME MANUAL WORK TO BE ABLE TO IDENTIFY HOW AN INDIVIDUAL GOES FROM POINT A ALL THE WAY TO THE END. THOSE ARE AREAS WE DEFINITELY WANT TO WORK ON.

WE HAVE MADE IMPROVEMENTS IN THE HOMELESS SERVICES. >> I WAS GOING TO SAY, WE HAVE

HMIS, WE SHOULD HAVE SOMETHING SIMILAR. >> YES, THAT IS AN AREA WE'RE

EXPLORING. >> THANK YOU FOR DOING FLIGHT 6. THIS IS SUPER INTERESTING.

HAVE YOU GUYS LOOKED INTO WHAT HARRIS DID TO SEE THAT DECLINE FROM '24 TO '25?

>> ANECDOTALLY, I KNOW THAT THEY STOOD UP A COALITION SIMILAR TO THE CCDV.

THEY'VE BEEN VISITING US, ASKING HOW WE DO THINGS HERE AND REALLY RAMPING UP THEIR EFFORT TO

COLLABORATE ACROSS ORGANIZATIONS AND JURISDICTIONS. >> KAUR: OKAY, GREAT.

I LIKE SEEING THAT WE'RE WORKING TO. WE'VE DECLINED AS WELL, BUT I'M CURIOUS WHAT OTHER FOLKS ARE DOING. THANK YOU SO MUCH FOR THE WORK.

APPRECIATE ALL OF WHAT YOU GUYS DO. I KNOW IT'S ON TOP OF YOUR FULL-TIME JOBS THAT YOU VOLUNTEER FOR THE CCDV. SO THANK YOU.

AND THANK YOU TO ALL THE PARTNERS THAT ARE HERE AS WELL. AND WE'RE GOING ON TO ITEM 3.

WE'LL GO AHEAD AND MOVE ONTO THE GOOD NEIGHBOR PROGRAM UPDATE AND CHRONIC NUISANCE ORDINANCE PROPOSAL. I KNOW WE LOSE COUNCILMEMBER WHYTE AT 4:30.

WE SHOULD STILL HAVE QUORUM. >> I'LL MOVE QUICKLY. >> (AWAY FROM MIC).

>> KAUR: THREE. >> GOOD AFTERNOON, COMMITTEE CHAIR AND MEMBERS, MARIA VARGAS-YATES HERE TO PROVIDE AN UPDATE ON THE GOOD NEIGHBOR PROGRAM AND A PROPOSED CHRONIC NUISANCE PROPERTY ORDINANCE. THE PURPOSE OF THE GOOD NEIGHBOR PROGRAM IS TO ADDRESS CHRONIC NUISANCE SINGLE FAMILY RESIDENTIAL PROPERTIES THAT ASSERT HIGH DEMAND AND CROSS BOUNDARIES OF CITY DEPARTMENT AND RESPONSIBILITY. CALLS AND VIOLATIONS MAY BE LOW PRIORITY FOR ONE DEPARTMENT, YET THE COMBINED IMPACT OF THE CALLS ON SEVERAL CITY DEPARTMENTS

[01:30:04]

AND WE ALSO THROUGH THIS PROGRAM ENGAGE WITH NEIGHBORHOODS TO IDENTIFY AND RESOLVE COMMUNITY CONCERNS AROUND SPECIFIC PROPERTIES AND CHRONIC PUBLIC SAFETY ISSUES.

SINCE IT'S INCEPTION IN 2023, GOOD NEIGHBOR HAS UNDERGONE THREE MAJOR PHASES OF DEVELOPMENT. THE FIRST PHASE, WE EXPLORED THE COMPOSITION OF PROPERTIES THAT UTILIZE CITY SERVICE LINES AND DEVELOPED THE GOOD NEIGHBOR INDEX TO HELP IDENTIFY AND PRIORITIZE NUISANCE PROPERTIES. PHASE TWO, WE BEGAN CONDUCTING PROPERTY ASSESSMENTS, FORMALIZED COMMUNICATIONS WITH PROPERTY OWNERS AND RESIDENTS, BEGAN TO CONDUCT GOOD NEIGHBOR COMMUNITY ENGAGEMENT AND FURTHER REFINED OUR INDEX. WE HAD A NUISANCE PROPERTY ORDER ANSWER AND WILL CONTINUE COMMUNITY ENGAGEMENT AND IMPLEMENT MEMBERS TO EVALUATE EFFECTIVENESS, IF APPROVED. THIS SLIDE VISUALIZES OUR CURRENT COMPOSITION OF GOOD NEIGHBOR CASES WE OPENED DURING THE 2026 CALENDAR YEAR. WE HAVE 55 CASES OF THEM.

37 ARE ACTIVE. 12 ARE IN MAINTENANCE AND 6 REDEEMED NOT SUITABLE FOR THE PROGRAM. OF THE 55, 35% WERE UNRESPONSIVE TO ICSO ATTEMPTS TO ESTABLISH COMMUNICATION, INCLUDING SENDING LETTERS IN THE MAIL TO THE PROPERTY IN QUESTION.

IF THE PROPERTY OWNER WAS LOCATED AT A DIFFERENT ADDRESS, WE WOULD SEND TO THAT ADDRESS AS WELL. IF WE DIDN'T HEAR FROM ANY OF THE PROPERTY OWNERS OR TENANTS, WE WOULD GO WITH SPCD SAFE, ACS AND HUMAN SERVICES AND KNOCK ON THE DOOR OF THE PROPERTY TO TRY TO MAKE CONTACT WITH THOSE INDIVIDUALS. SO DESPITE THE MAIL AND ATTEMPTS TO CONTACT, AGAIN, 35% OF THE 55 CASE, WE HAVE NO RESPONSE. OF THE 55, 9% ARE WHAT WE DEEMED CHRONIC CALLERS. THAT'S WHERE THERE'S 16 OR MORE CALLS WITH NO VERIFIED VIOLATION IN THE LAST 365 DAYS. AND OF INTERESTING NOTE, OUR RATIOS FOR OUR PROPERTIES, 35%, THE PROPERTY OWNER IS LIVING AT THE PROPERTY IN QUESTION. 22%, THERE ARE RENTERS.

AND 33% OF THE CASES, THE STATUS OF THE PROPERTY IS DISPUTED SUCH AS A DECEASED PROPERTY OWNER OR A PROPERTY OWNER WHO IS INCARCERATED. OR THERE'S INSTANCES WE CANNOT DETERMINE THE STATUS OF THE PROPERTY. AND FINALLY, 10% OF THOSE PROPERTIES ARE VACANT. SO THROUGHOUT THE PHASES OF DEVELOPMENT, THE GOOD NEIGHBOR PROGRAM HAS ENCOUNTERED A FEW CONSISTENT CHALLENGES. THESE CHALLENGES HAVE LED US TO PROPOSE THE CHRONIC NUISANCE PROPERTY ORDINANCE THAT WE'RE SHARING WITH YOU TODAY WITH THE INTENTION OF IMPROVING THE PROGRAM'S OUTCOMES. THE FIRST CHALLENGE TO COMPLIANCE PERTAINS TO CYCLICAL VIOLATIONS WHERE A PROPERTY WILL HAVE A VIOLATION, COME INTO COMPLIANCE BEFORE ANY KIND OF PUNISHMENT IS CONDUCTED OR MAYBE A NOTICE OF VIOLATION IS THERE AND THEY WILL CYCLICLY VIOLATE AND COME INTO COMPLIANCE AND A CODE OFFICER FILES A NOTICE OF VIOLATION AND THEN THEY COME INTO COMPLIANCE BEFORE THEY GO TO THE JUDGE, AND SO THE VIOLATION IS DISMISSED. THE SECOND CHALLENGE WE SEE IS THAT UNRESPONSIVENESS THAT I DESCRIBED IN THE PREVIOUS SLIDE, SO 35% RIGHT NOW ARE UNRES UNRESPONSIVE. AND AN ORDINANCE WOULD HELP US ADDRESS THAT BY TYING THE VIOLATION FOR THE ORDINANCE TO THAT RESPONSE. FINALLY FOR OUR CHRONIC CALLERS, WHEN THEY ARE MAKING REPEATED FRIVOLOUS REQUESTS FOR PUBLIC SERVICES FOR NONVIOLATIONS, WE CURRENTLY DON'T HAVE A MECHANISM TO ADDRESS THIS TYPE OF BEHAVIOR.

SO A CHRONIC NUISANCE ORDINANCE WOULD GIVE US A WAY TO COLLABORATE WITH THE CALLERS TO OPEN UP SOLUTIONS TO TRY TO ADDRESS THE BEHAVIOR. SO THE ORDINANCE INTENDS TO HOLD PROPERTY OWNERS AND/OR PERSONS IN CHARGE RESPONSIBLE FOR WORKING WITH THE CITY TO REDUCE THE CHRONIC NUISANCE CALLS AND VIOLATION. ENROLLMENT IN THE GOOD NEIGHBOR PROGRAM IS NOT AUTOMATICALLY PUNITIVE. WE WOULD NOT AUTOMATICALLY INVOKE THE ORDINANCE IF IMPROVED. IF COMPLIANCE IS NOT ACHIEVED,

[01:35:02]

THIS SLIDE VISUALIZES HOW.

DESCRIBES STEPS FROM THE GOOD NEIGHBOR STANDARD OPERATING PROCEDURE, WHICH CONSTITUTES THE ICSO'S FIRST LOOK AT POTENTIAL CHRONIC NUISANCE PROPERTIES PER THE DATA AGGREGATED FROM THE CITY SERVICE LINES. WE'RE LOOKING AT PROPERTIES WITH 16 OR MORE CALLS TO ANY CITY SERVICE REQUEST LINE IN THE PREVIOUS 365 DAYS AND ALSO LOOKING FOR SINGLE FAMILY RESIDENTIAL PROPERTIES. THAT PARTICULAR FEATURE IS NOT DEFINED IN THE ORDINANCE.

IT'S SIMPLY IN THE GOOD NEIGHBOR SOP, SO WE COULD HAVE FLEXIBILITY TO ADJUST THE FOCUS OF THE PROGRAM DEPENDING ON COMMUNITY NEEDS AND FEEDBACK FROM COUNCILMEMBERS.

WE ALSO HAVE THE GOOD NEIGHBOR INDEX IN THIS PHASE, HELPING US TO PRIORITIZE THE TRUE NUISANCE PROPERTIES BASED ON THE CALL BEHAVIOR AND THEIR OUTCOMES. NEXT WE HAVE DESIGNATION OR OUR FIRST CONTACT, WHERE WE'RE SENDING LETTERS OF FORMAL COMMUNICATION TO THE PROPERTY IN QUESTION AND THE PROPERTY OWNERS IF THOSE TWO PARTIES ARE DIFFERENT.

IF WE DON'T HEAR FROM THEM, WE GO ONSITE TO KNOCK ON THE DOOR TO TRY TO ESTABLISH CONTACT.

THERE ARE ALSO TIMES WE GO ONSITE AND THAT'S WHEN WE DETERMINE IT'S A CHRONIC NUISANCE CALLER SITUATION. AND SO THIS IS WHERE WE KIND OF DETERMINE WHERE PEOPLE FALL.

THIRD COLUMN THERE, THIS IS HOW IT WOULD SUPPORT US. SO WE WOULD ASK INDIVIDUALS TO REGISTER WITH THE CITY AS A CHRONIC NUISANCE VIOLATOR IF WE DEEMED THEM SUITABLE FOR THE PROGRAM. IF THEY FAIL TO REGISTER, THAT WOULD BE A VIOLATION OF THE PROPOSED ORDINANCE. AFTER REGISTRATION, WE WANT TO WORK WITH THEM TO DEVELOPMENT AN ABATEMENT PLAN TO ADDRESS THE UNDERLYING ISSUES OF THE VIOLATIONS AT THE LOCATION.

IF THEY FAIL TO COME INTO A PLAN WITH US, THAT WOULD BE A VIOLATION OF THE ORDINANCE.

SO IF AN INDIVIDUAL REGISTERS AND COMES INTO A PLANNED AGREEMENT WITH US BUT THEY FAIL TO COMPLETE THEIR PLAN, THAT IS THE FINAL WAY IN WHICH THEY WOULD VIOLATE THIS PROPOSED ORDINANCE. SO WE HAVE AN INDIVIDUAL WORKING WITH US AND COMMUNICATING AND CREATING A PLAN AND COMPLETING THEIR PLAN, THEY WOULD BE IN COMPLIANCE AND ON OUR GOOD NEIGHBOR TRACK LOCATED IN THE FINAL COLUMN AT THE TOP. IF THEY ARE FAILING ANY OF THOSE STEPS ABOVE, IT WOULD BE AN ORDINANCE VIOLATION THAT WOULD LEAD TO THE ENFORCEMENT TRACK ON THE BOTTOM RIGHT. THAT'S WHERE THE ICSO WOULD ISSUE A NOTICE OF VIOLATION THROUGH THE ADMINISTRATIVE COURT WITH THAT FINE OF UP TO $500. IF IT'S ADOPTED, THEY WILL DEVELOP A COMMUNICATION STRATEGY TO PUBLICIZE THE ORDINANCE FOR RESIDENT AWARENESS, COMMUNICATE WITH OUR RESIDENTS, OUR CHRONIC CALLERS, AND PROPERTY OWNERS TO UPDATE ALL OF OUR COMMUNICATIONS WITH COPIES OF THE ORDINANCE AND EXPLAINING IT. AGAIN, THAT EFFECTIVE DATE WOULD BE 90 DAYS FROM COUNCIL APPROVAL. ICSO WOULD ALSO IMPLEMENT AN EVALUATION STRATEGY TO DETERMINE THE EFFECTIVENESS OF THE ORDINANCE BY MEASURING CHANGES IN RESPONSIVENESS. THE NUMBER OF PROPERTIES THAT SUCCESSFULLY REGISTER AGREE TO AN ABATEMENT PLAN AND REPEAT THE PLAN. WE END UP HAVING TO ISSUE AND THEN THE OUTCOMES OF THE VIOLATIONS AT MUNICIPAL COURT. SO STAFF IS REQUESTING INPUT FROM THE PUBLIC SAFETY COMMITTEE ON THIS PROPOSED ORDINANCE. ONE THING I'D LIKE TO NOTE IS THAT IF THIS ORDINANCE IS APPROVED, THEN A PARALLEL ORDINANCE FOR THE ADMINISTRATIVE HEARING OFFICER WOULD HAVE TO BE APPROVED AS WELL TO GIVE THEM JURISDICTION TO REVIEW ANY APPEALS FOR INDIVIDUALS WHO ARE ENTERED INTO THE GOOD NEIGHBOR PROGRAM.

SO THERE WOULD BE TWO ORDINANCES FOR US TO REVIEW. AND ANY INPUT FROM THIS COMMITTEE WOULD BE REFLECTED IN ANY UPDATES AND WE PROPOSE MOVING FORWARD TO CITY COUNCIL FOR CONSIDERATION. THAT CONCLUDES MY PRESENTATION. THE CITY ATTORNEY'S OFFICE, MEGAN JANSEN IS HERE, WOULDN'T EXIST WITHOUT HERE. TO ANSWER QUESTIONS.

CODE ENFORCEMENT IS ALSO HERE AND SAPD AND HUMAN SERVICES. THANK YOU.

>> KAUR: THANK YOU, MARIA. WE HAVE ONE PERSON SIGNED UP TO SPEAK.

IS RAYMOND NAJERA STILL HERE? COME ON UP. YOU HAVE THREE MINUTES, SIR.

>> GOOD AFTERNOON, MEMBERS OF THE COMMITTEE. GOOD AFTERNOON.

MY NAME IS NAME IS RAYMOND HERE TO ADVOCATE FOR THE GOOD NEIGHBOR PROGRAM.

[01:40:02]

ON THAT DAY, FOUR PEOPLE WERE ATTACKED BY TWO PITBULLS, ONE NEIGHBOR, A FIREFIGHTER WERE BITTEN. MY FATHER'S WIFE WAS MAULED AND HOSPITALIZED AND MY FATHER WAS KILLED BY THE SAME TWO DOGS. THIS WAS A DIRECT RESULT OF THE CITY'S FRAGMENTATION AND BROKEN REPORTING SYSTEM. IMAGINE MY SHOCK WHEN I LEARNED THAT WITHIN THE 34 MONTHS THAT THERE WERE 156 REPORTS OF COMBINED 911 AND 311 CALLS SPECIFICALLY TO THE ONE RESIDENT ON DEPLA STREET WHERE MY DAD WAS KILLED BY ACTIONS TIED TO NEGLIGENT OWNERS.

MY FAMILY WAS SHOCKED THAT NEIGHBORS CALLED FOR HELP, THEY WERE DISREGARDED DID NOT GET THE RESPONSE TO REMEDY THE SITUATION WHERE MY DAD AND STEPMOM WERE ATTACKED AND THREE YEARS ACCUMULATED AND DIRE PREDICTIONS COMING TRUE. AS TIME WENT ON, THE CITY MANAGER, ERIC WALSH, PROPOSED A LETTER TO THE CITY, PROPOSING THE GOOD NEIGHBOR PROGRAM AND STATES THAT MOST OF THESE CALLS WERE LOW-LEVEL PRIORITY CALLS BUT IN AGGREGATE, THEY POINT TO A GREATER SAFETY CONCERN. THIS WAS DEFINITELY THE CASE ON THE DEPLA NEIGHBORHOOD.

CONCERNED CITIZENS OF DEPLA STREET WERE DOING THEIR PART, ACTIVELY ENGAGING, WATCHING, AND CARING FOR THE COMMUNITY TO SEE SOMETHING AND SAY SOMETHING. THEY REACHED OUT TO SAPD, TO THE CITY, AND OTHER AGENCIES. YET, NO RED FLAGS WENT UP, NO ATTEMPT TO PROTECT THE NEIGHBORS, NO ONE TO ADDRESS THEIR FEARS AND NO EFFORT TO REMOVE THE DANGER.

THESE CONDITIONS OF THE BROKEN FRAGMENTED 911 AND 311 SYSTEM CONTRIBUTED TO THE POWDER KEG THAT ENSUED ON DEPLA STREET. ON 3/14 WHEN THE PROPOSED LETTER WAS GIVEN TO THE CITY COUNCIL, IT WAS A KNEE-JERK REACTION TO THE PROPOSAL AFTER THE SENSELESS KILLING OF MY FATHER RAMON NAJERA. THE PROGRAM WAS INTENDED TO SEE THE WORST OF THE WORST PROPERTIES. THE RESPONSE WAS THE GOOD NEIGHBOR PROGRAM.

FAST FORWARD TO TODAY. IT IS TO MY KNOWLEDGE AND GIVEN INFORMATION TO ME, DISCOURAGING INFORMATION THAT THIS PROGRAM IS NOT WORKING AS INTENDED. THERE IS STILL NO EFFECTIVE SOLUTION YET TO THE CITY'S FRAGMENTED SYSTEM OF REPORTING AND CODE ENFORCEMENT.

SO WE NEED COHESION OF COMMUNICATION IS ESSENTIAL, RECOGNIZING CALLS FOR HELP IS FUNDAMENTAL AND DISREGARDING CONCERNED CITIZEN REPORTS WILL SURELY LEAD TO COMMUNITY SAFETY ISSUES, AND I HIGHLY ENCOURAGE THE PUBLIC SAFETY COMMITTEE TO ASSESS THE TRUE GOAL AND CREATE EFFECTIVE INITIATIVES THAT ADDRESS FEAR AND CALLS FOR HELP TO PROBLEMATIC PROPERTIES.

THAT'S ALL I HAVE. >> KAUR: THANK YOU SO MUCH. WE'LL GO OVER TO COUNCIL DISCUSSION. COUNCILMEMBER WHYTE, YOU WANT TO START US OFF?

>> WHYTE: YES, THANKS, CHAIR. THANKS TO STAFF FOR TAKING THESE ADDITIONAL STEPS TO STRENGTHEN ENFORCEMENT AND HOLD CHRONIC NUISANCE PROPERTIES ACCOUNTABLE. THIS ORDINANCE, I BELIEVE, GIVES THE CITY ADDITIONAL TOOLS TO ADDRESS REPEAT VIOLATIONS AND REQUIRE PROPERTY OWNERS AND INDIVIDUALS RESPONSIBLE FOR THE CONDITIONS, REALLY TO HOLD THEM ACCOUNTABLE.

WE HAVE A RESPONSIBILITY TO DO THIS FOR OUR NEIGHBORHOODS. SO JUST A COUPLE OF QUESTIONS.

THE CRITERIA THAT'S SET FORTH, HOW DID WE ARRIVE AT THIS? IT LOOKS LIKE THERE'S QUITE A FEW CALLS THAT NEED TO BE MADE ON A PARTICULAR ISSUE BEFORE ANYTHING CAN BE DONE.

ANY THOUGHTS ON LOWERING THE THRESHOLD TO ACHIEVE, YOU KNOW, QUICKER COMPLIANCE WITH SOME OF

THE REAL PROPER PROPERTIES? >> SO WE INITIALLY HAD A THRESHOLD OF 12 CALLS FOR SERVICE IN THE PAST THREE MONTHS. WHAT WE FOUND IS IT WASN'T

[01:45:01]

>> WHYTE: SO WE'RE COMFORTABLE WITH THE CRITERIA. WHAT PERCENTAGE OF THE FINES AND

THINGS DO WE ACTUALLY GET COLLECTED? >> I DON'T HAVE ANY FINES

ATTACHED TO THIS PROGRAM AT THIS TIME. >> WHYTE: BUT IN -- DO YOU KNOW

HISTORICALLY WITH THESE MUNICIPAL FINES THAT ARE ISSUED? >> WE DO ACTUALLY HAVE AN ANALYSIS LOOKING AT CODE ENFORCEMENT FOR THEIR ISSUES IN ACS AND SAPD, SO WE CAN LOOK AT THE SPECIFIC NUISANCE OFFENSES AND WE HAVE THE RATES OF DISMISSAL, YES.

>> WHYTE: BUT WE'RE NOT GOING TO ATTACH ANY FINES TO THIS PARTICULAR ORDINANCE?

>> THIS ORDINANCE HAS UP TO $500 AS ITS MAXIMUM FINE. SO THAT WOULD BE A SEPARATE FINE. LET'S SAY THAT YOU LET YOUR GRASS GET TOO HIGH, THERE'S A CODE VIOLATION. THERE'S THAT VIOLATION AND THAT FINE.

THIS IS AN ADDITIONAL SEPARATE FINE. >> WHYTE: GOTCHA, GOTCHA.

OKAY. OVERALL, I'M IN FAVOR OF MOVING THIS FORWARD TO THE FULL

COUNCIL. THANKS, CHAIR. >> KAUR: THANK YOU.

DO WE NEED A MOTION ON THIS, BY THE WAY? >> YES, MA'AM.

>> KAUR: CAN I HAVE A MOTION? >> MOTION TO MOVE IT TO COUNCIL. >> KAUR: COUNCILMEMBER CASTILLO?

>> CASTILLO: THANK YOU. SUPPORTIVE OF THE ORDINANCE. I APPRECIATE YOU ANSWERING QUESTIONS I HAD IN TERMS OF THE SLIDING SCALE. I WAS CURIOUS IN TERMS OF WHAT SOME OF THE OVERLAP LOOKS LIKE, IF E IN, WITH IDENTIFIED PROPERTIES ON SLIDE FOUR AND IF THERE'S A TREND THAT WAS ON DART TEAM'S RADAR? IF SO, DO WE HAVE AN IDEA OF HOW

MANY? >> THERE IS OVERLAP, WHEN THAT DOES TAKE PLACE, THEY'RE DEEMED NOT SUITABLE, DEPENDING ON WHERE THEY ARE IN THAT PROCESS WITH DART.

IF THEY ARE VERY EARLY, WE WORK WITH THE DART TEAM AND CAN DETERMINE WHICH PROGRAM IS BEST,

GIVEN THE INFORMATION. >> CASTILLO: I APPRECIATE THAT AND REALLY APPRECIATE THE BREAKDOWN IN TERMS OF OWNER/RENTER RATIO. I'M CURIOUS IN TERMS OF THESE PROPERTIES IN WHICH THEY'D BE ENTERING INTO AN AGREEMENT WITH THE ORDINANCE, WOULD THERE BE REFERRALS? I'M THINKING ABOUT THE 16 DISPUTED STATUS PROPERTIES, AND I UNDERSTAND YOU LAID OUT THE DIFFERENT SITUATIONS THAT MAY EXIST.

WOULD THESE INCLUDE ANY REFERRALS TO ONE OF OUR DELEGATE AGENCIES?

>> ABSOLUTELY. ANY PROPERTY CONNECTED TO SERVICES IF THEY NEED IT.

A COMMON NEED IS ISSUES WITH BACK TAXES BEING OWED. SO THAT'S A PARTICULAR SERVICE AND ISSUE WE'RE LOOKING TO. PLACE-BASED EMERGENCY SERVICES TEAM IS ABSOLUTELY ESSENTIAL TO US BEING ABLE TO CONNECT THESE RESIDENTS TO SERVICES AND I CAN'T THANK THEM ENOUGH.

>> CASTILLO: WITH THE TOTAL NUMBER OF PROPERTIES, HOW MANY STAFF MEMBERS DO YOU HAVE

SUPPORTING? >> I HAVE MEGAN JANSEN, ONE SUPERHERO.

SHE'S GREAT, BUT IT'S JUST HER. >> CASTILLO: I ASK THAT QUESTION BECAUSE I THINK IF THERE'S OPPORTUNITY, I'D LIKE FOR US TO PRIORITIZE IDENTIFYING SUPPORT. THIS IS A HUGE TASK AND BIG CASELOAD, SO JUST ENSURING THAT JENNIFER HAS THE SUPPORT NECESSARY TO ENSURE THAT WE'RE ABLE TO FOLLOW THESE CASES. MY UNDERSTANDING IS THERE WILL BE LIKE THE COURT PRESENCE NECESSARY OVER AT MUNICIPAL COURTS AND HOW MUCH TIME THAT MAY TAKE.

SO JUST TO MAKE SURE THERE'S ADEQUATE SUPPORT FOR US TO MEET THE GOAL OF THE ORDINANCE.

>> YES, THANK YOU. >> CASTILLO: LASTLY, I WAS CURIOUS.

I GUESS, CAN YOU JUST WALK US THROUGH IN TERMS OF THE -- ESSENTIALLY THE RESPONSE THAT YOU PROVIDED WITH THE ESCALATION WITH PROPERTIES THAT MAY BE RECURRING? FOR EXAMPLE, YOU GAVE THE EXAMPLE THAT SOME PROPERTY OWNERS MAY ESSENTIALLY STACK UP VIOLATIONS AND SHOW UP THAT THEY'VE ALREADY ADDRESSED THEM, RIGHT? I WAS CURIOUS IF THERE WAS AN OPPORTUNITY FOR SOME TYPE OF SLIDING SCALE IF THERE IS THAT RECURRING TREND WHERE THEY'RE RACKING UP VIOLATIONS AND ADDRESSING IT BECAUSE THEY'RE

ABLE TO DO THAT. >> YEAH, SO THE ORIGINAL QUESTION WAS COULD THERE BE SOME SORT OF LADDER ENHANCEMENT. CLASS C MISDEMEANOR, $500 IS THE MAXIMUM, BUT MY WISE COUNSEL, THE ATTORNEYS BEHIND ME, THEY SAID IF YOU DON'T REGISTER WITH ME BY THE DEADLINE, I CAN ISSUE

[01:50:06]

>> CASTILLO: I APPRECIATE THAT BECAUSE AS I SHARED DURING OUR BRIEFING, ONE OF THE TRENDS I'LL HEAR FROM SOME OF OUR SAFE OFFICERS, FOR EXAMPLE, WITH SOME OF THE NUISANCE PROPERTY, IS OFTENTIMES IT'S A PROPERTY OWNER WHO IS NOT APPROPRIATELY VETTING RENTERS, AND IT'S THE SAME RECURRING ISSUE OVER AND OVER AGAIN. SO WHAT HAS BEEN RECOMMENDED OR ASKED, LIKE WE CONSIDER IS SOME TYPE OF SLIDING SCALE IN TERMS OF PROPERTY OWNER ACCOUNTABILITY. NEIGHBORS SAY HEY, THE LANDLORD JUST RENTS TO WHOMEVER, AND WE SHARE THE CONCERNS AND THEY'RE COLLECTING THE RENT, IF ANY, AND NEXT TO THE NEXT INDIVIDUAL.

BEING A RESPONSIBLE PROPERTY OWNER IN TERMS OF WHO THEY MAY BE RENTING TO IS SOMETHING I KNOW I HEAR FROM SOME OF OUR OFFICERS AND, OF COURSE, THE NEIGHBORS AS WELL.

APPRECIATE THAT THERE COULD BE AN OPPORTUNITY FOR THAT. >> KAUR: I ACTUALLY HAD THAT SAME QUESTION ABOUT ENFORCEMENT. NOW THAT WE'RE ENFORCING, WE'RE ADDING ANOTHER LAYER OF WORK TO MEGAN'S PORTFOLIO, SO JUST THINKING ABOUT, ONE, HOW DO WE MAKE SURE WE HAVE ENOUGH SUPPORT? THAT'S GOING TO TAKE AN EXTRA SET OF FOLLOWUPS.

AND THEN ON THAT, IS MEGAN ONE OF THE DATA SCIENTISTS ON THE TEAM AS WELL?

OKAY, NO. >> NO, SHE'S A PROGRAM MANAGER IS HER TITLE.

WE HAVE TWO SENIOR DATA SCIENTISTS ON THE TEAM. >> KAUR: OKAY, MAKING SURE WE

WEREN'T TAKING ANYTHING AWAY. >> CHAIR, MAY I ASK FOR CLARIFICATION? COUNCILWOMAN CASTILLO, ARE YOU PROPOSING WE AMEND THE PROPOSED ORDINANCE TO INCLUDE THAT LADDER

OF -- OKAY. SO WE'LL TAKE THAT AS AN ACTION. >> KAUR: WOULD YOU BE OKAY IF --

>> (AWAY FROM MIC). >> WE CAN DO IT ADMINISTRATIVELY IF THERE'S NO OPPOSITION.

>> KAUR: WHAT WOULD THE LADDER LOOK LIKE? WHAT WOULD YOU LIKE TO SEE AS

THAT? >> SO THAT'S SOMETHING THAT WE WOULD PREFER TO KEEP IN THE SOP AS OPPOSED TO THE ORDINANCE LANGUAGE BECAUSE THEN IF WE SAY FIVE DAYS AND WE WANT TO UP THAT TEMPO TO MAYBE TWO DAYS OR ONE DAY, IT GIVES US THE ABILITY TO DO THAT.

PROPERTY OWNERS HAVE MULTIPLE PROPERTIES, THAT'S SOMETHING WE CAN BUILD TO THE SOP.

OR IF YOU'VE SHOWN UP IN MY PROGRAM BEFORE THREE YEARS LATER, MAYBE NOW YOUR TEMPO IS A BIT QUICKER SO THEY CAN BE RETAINED IN THE SOP INSTEAD OF THE ORDINANCE BECAUSE IT MAKES

IT MORE STRICT. >> WOULD THAT BE OKAY? OKAY, GREAT.

THANK YOU FOR THAT CLARIFICATION, MARIA. JUST REALLY QUICK, I WANT TO COMMEND YOU. I THINK CITY STAFF MEMBERS, I LOVE THAT YOU CAME UP WITH THE IDEA AND BROUGHT IT TO US. NEED MORE TEETH IN THIS. THANK YOU.

LOVE THAT LEADERSHIP. WE WILL CONTINUE TO SUPPORT IT. THANK YOU FOR THE BACKUP SLIDES.

I KNOW I.

THIS WAS LIKE REALLY HELPFUL FOR ME TO UNDERSTAND THE NEW INDEX APPLICATION.

AND I JUST THOUGHT IT WAS REALLY INTERESTING TO UNDERSTAND BECAUSE I DO SEE A LOT OF EXAMPLE 3S WHERE THERE ARE CLEARLY DIFFERENT TYPES OF ISSUES THAT ARE OCCURRING.

FOR ME IN DISTRICT 1, LOUD MUSIC AND JUNK VEHICLES AND SHOTS FIRED ARE LEGITIMATELY THE LOUDEST ONES AND A LOT OF THEM GO TO 311 AND SOME OF THEM POLICE.

THIS IS REALLY WHAT WE FEEL LIKE IS THE BEST EXAMPLE OF HIGHER VALUE.

SO I'M GLAD THAT YOU GUYS UPDATED THAT. AND REALLY QUICK, LASTLY, I DID HAVE A QUESTION. WE'RE NOT DOING UP TO THREE UNITS ANYMORE.

THIS IS JUST FOR SINGLE FAMILY? >> IT'S JUST SINGLE FAMILY AT THIS TIME, BUT THAT'S JUST IN THE SOP. WE CAN ADJUST THAT BASED ON FEEDBACK FROM YOU AND THE

COMMUNITY. >> KAUR: SO IF WE GET MORE RESOURCES WHEN WE DON'T HAVE A

DEFICIT, WE CAN -- >> YES. >> KAUR: GREAT, THANK YOU.

WE HAVE A MOTION AND A SECOND. WE'VE HAD DISCUSSION ALREADY, SO WE'LL TAKE A VOTE.

ALL IN FAVOR? AYE. ANY OPPOSED? ANY ABSTENTIONS? MOTION CARRIES. DO YOU WANT TO DO THE PRESENTATION FOR DART? I KNOW YOU HAVE TO RUN. OKAY, WE'LL GO THROUGH IT BRIEFLY AND FILL YOU IN. DO YOU WANT TO DO THE POLICE STATS BEFORE YOU GO OR DO YOU

[01:55:01]

SORRY, JOE. I'M SORRY. NOT THAT I DON'T LOVE YOU, JUST FOR COUNCILMEMBER, CAN WE QUICKLY RUN THROUGH POLICE STATS?

>> I CAN GIVE REMARKS ON YOUR BEHALF. >> CHIEF, WILL YOU COME UP REAL QUICK AND JUST RUN THROUGH ITEM 6 SO MARK CAN MAKE HIS COMMENTS? > WE'RE DOING THE JAY WALKING

OR STATS? >> KAUR: LET'S JUST DO THE STATS.

>> SO WE SENT UP A REPORT. LET ME SEE IF WE CAN FIND IT HERE.

THERE WE GO. ALL RIGHT, SO LOOKING AT THE OVERALL, WE'VE GOT A 6.1% DECREASE IN ALL CRIME OFFENSES COMPARED FROM JANUARY, SEPTEMBER OF 2025.

OUR CRIMES AGAINST PERSON, INCREASED BY 1.5% COMPARED TO SAME TIME LAST YEAR, AND WE'RE CONTRIBUTING THAT TO A SLIGHT INCREASE IN ASSAULT OFFENSES.

AN OPERATION WE DID IN AUGUST WITH THE U.S. MARSHAL SERVICE. CRIMES AGAINST PROPERTY, COUNTERFEITING, ROBBERY. CRIMES AGAINST SOCIETY INCREASED AND RELATED TO DRUG ACTIVITY AND PORNOGRAPHIC MATERIAL WE TALKED ABOUT A COUPLE MONTHS AGO. SO WE CAN LOOK AT THAT.

IF THERE'S SOMETHING THAT YOU WANT TO DO A DEEPER DIVE ON IN NOVEMBER, HAPPY TO TAKE THAT

BACK TO THE TEAM. >> KAUR: PERFECT. THANKS, CHIEF.

>> WHYTE: CHIEF, THANKS. CHAIR, THANKS FOR SQUEEZING THIS IN SO YOU CAN HEAR MY AU AUDIO]. HOMICIDES ARE DOWN ALMOST 40%.

I ASSUME THAT THAT IS -- I MEAN, HOW DO WE ACCOUNT FOR WHY YOU THINK HOMICIDES ARE DOWN?

>> THAT'S PART OF A NATIONAL TREND NATIONWIDE. ALL THE MAJOR CITIES HAVE EXPERIENCED A SIGNIFICANT DECREASE IN HOMICIDES. I DON'T WANT TO JINX IT, BUT ONE IS TOO MANY. BUT WE ARE LOOKING AT BEING UNDER 100 HOMICIDES FOR THE FIRST TIME IN -- I CAN'T REMEMBER THE LAST TIME. IT'S BEEN SEVERAL, SEVERAL YEARS. AND SO THAT'S SOMETHING.

WORK THAT GOES IN. I THINK SOME OF THE WORK BEING DONE ARRESTING FOLKS THAT ARE COMMITTING THE SHOOTINGS, DRI DRIVE-BYS, NATIONALLY, IT'S

DOWN. >> WHYTE: IN THE AREAS DOING HOT SPOT POLICING WORK, CRIMES AGAINST PEOPLE, THESE HOMICIDES, AND AGAINST PROPERTY ARE DOWN AS WELL, RIGHT?

>> YES, SIR, WE'VE EXPERIENCED SIGNIFICANT DECREASES IN BOTH HOT SPOT AREAS.

>> WHYTE: AND HOW MANY OFFICERS, IF YOU KNOW, DOES THIS HOT SPOT POLICING PROGRAM

REQUIRE? >> I DON'T KNOW. I THINK IT VARIES IF THERE'S A

GENERAL NUMBER, I CAN GO BACK AND GET THAT FOR YOU. >> WHYTE: AND DR. SMITH WHO WAS HERE IN MARCH TOLD US AFTER 60 DAYS AFTER THE TREATMENT ENDS, WE SEE CRIME BEGIN TO RISE AGAIN IN THESE HOT SPOT AREAS. SO MY QUESTION IS, DO WE HAVE ENOUGH PATROL OFFICERS RIGHT NOW TO COVER THESE HOT SPOT AREAS AND CONTINUE TO ANSWER ALL THE OTHER CALLS AROUND THE CITY.

>> WE'VE BEEN COVERING THOSE HOT SPOT AREAS, A HIGH FIDELITY RATE, 85, 90%, WHICH IS WHAT THEY WERE ASKING FOR FOR THE PLAN TO BE EFFECTIVE. WE'VE HAD A SUSTAINED DECREASE NOT JUST IN VIOLATE CRIMES BUT IN PROPERTY CRIMES. WE'RE CERTAINLY DOING WHAT WE CAN WITH THE NUMBERS THAT WE DO HAVE. OFFICERS ARE STILL RESPONDING TO CALLS. CALL RESPONSE TIME IS STILL AT ITS LOWEST RATE THAT IT'S BEEN.

SO THAT'S SOMETHING WE TAKE A LOT OF PRIDE IN. WE'RE GETTING THE JOB DONE.

>> WHYTE: YOU STOOD AT THIS PODIUM BEFORE AND THE ONE ACROSS THE STREET AND SAID THAT IN YOUR PROFESSIONAL OPINION, OFFICERS THAT ARE VISIBLE ON THE STREET HELP DETER CRIME IN THOSE AREAS.

IS THAT STILL YOUR OPINION? >> YES. >> WHYTE: YEAH.

SO AGAIN, I WILL JUST LEAVE IT COMMITTEE, AGAIN, WITH MY THOUGHT THAT NOT FUNDING ANY ADDITIONAL PATROL OFFICERS IN THE 2027 BUDGET WAS A STEP BACKWARDS, I THINK, IN THIS COUNCIL'S COMMITMENT TO PUBLIC SAFETY. AND I HOPE THAT IN THE 2028 BUDGET, WE CONTINUE IN OUR EFFORTS TO GET THOSE 360 PATROL OFFICERS ON THE STREETS AS THE 2023 STUDY SUGGESTED WE SHOULD. CHAIR, THANKS FOR GIVING ME THE OPPORTUNITY.

>> KAUR: THANKS, COUNCILMEMBER WHYTE. I'M SURE YOU WILL CONTINUE IN

[02:00:05]

YOUR EFFORTS. >> JAY WALKING SLIDES. I HAD A CONSTITUENT CALL ME. I TAKE CONSTITUENT CALLS NOW BECAUSE WE'RE DOWN STAFF. I HAD ONE CALL ME AND THERE WAS A LOT OF JAYWALKING THAT HE WAS SEEING, AND HE WANTED TO BETTER UNDERSTAND WHAT THE REQUEST WAS. AND I'M WONDERING, YOU KNOW WHAT? MAYBE WE CAN JUST ADD THIS ON IN THE LAST TWO SLIDES TO THE NEXT, SINCE YOU'RE COMING BACK IN NOVEMBER. I KNOW THAT'S WHAT YOU ASKED ME

TO DO THE LAST TIME. I SAID NO. >> NO WORRIES.

>> KAUR: GO AHEAD. >> MCKEE-RODRIGUEZ: I'M REALLY GRATEFUL WE'RE FOLLOWING THE DATA AND MAKING OUR BUDGETARY DECISIONS BASED OFF OF RESULTS. THANK YOU.

>> KAUR: DID YOU HAVE ANY SPECIFIC THINGS TO HIGHLIGHT FOR NEXT MONTH?

>> I WAS CURIOUS IF YOU COULD PROVIDE CONTEXT. HUMAN TRAFFICKING AND KIDNAPPING, THOSE HAVE JUMPED UP A BIT. CAN YOU PROVIDE ANY CONTEXT, IF ANY, ON WHAT -- JUST CONTEXT TO WAY WE MAY HAVE SEEN AN INCREASE.

>> SO WE DID SOMETHING CALLED OPERATION LIGHTNING BOOK LAST YEAR AND AGAIN THIS YEAR.

IT WENT THROUGH AUGUST. AND THAT'S A JOINT EFFORT WITH THE U.S. MARSHAL SERVICE.

AND I BELIEVE THAT WE RECOVERED 64 OR 45. I THINK LAST YEAR WAS 64.

45 INDIVIDUALS MISSING, HAD BEEN EXPLOITED. AND SOME OF THOSE RECOVERIES RESULTED IN OFFENSE REPORTS FOR THE HUMAN TRAFFICKING, THE KIDNAPPING, AND ABDUCTION.

AND SO THAT IS SOMETHING THAT WE DID LAST YEAR. WE'VE DONE IT THIS YEAR, AND IT'S SHOCKING HOW THOSE RESULTS ARE THERE AND HOW THAT EXISTS. SO THAT IS WHAT I'M ATTRIBUTING THAT INCREASE IN NUMBERS. THAT IS SOME PROACTIVE ACTIVITIES.

IT'S NOT THAT THERE'S AN INCREASE IN REPORTING BUT IN OUR ACTIVITY TO FIND THE INDIVIDUALS

AND CHARGE THE FOLKS EXPLOITING THEM. >> CASTILLO: SIMILAR TO

BLACKMAIL, IS THERE SOMETHING RESPONSIBLE FOR THAT INCREASE? >> I DIDN'T LOOK AT THAT ONE.

SOME OF THOSE ARE TANGENTIALLY RELATED TO WHAT WE TALKED ABOUT WHEN WE DID THE PORNOGRAPHY AND OBSCENE MATERIAL. THERE ARE OFFENSES THAT BLEED OVER INTO THAT WHICH COULD BE CONSIDERED BLACKMAIL WHEN SOMEBODY IS THREATENING TO RELEASE PHOTOGRAPHS IN EXCHANGE

FOR PAYMENT. >> CASTILLO: THANK YOU. I DON'T NEED A FUTURE BRIEFING,

JUST WANTED AN UNDERSTANDING. >> KAUR: WE'LL FOLLOW UP WITH WHAT WE WANT THE PRESENTATION TO BE. UNLESS YOU HAVE AN IDEA. GO AHEAD.

>> TO THAT POINT, I'M WONDERING WHICH OF THESE HAVE SPECIAL UNITS WITH DETECTIVES AUDIO]. WHICH OF THESE CRIMES FALL UNDER, SAY, SPECIAL VICTIMS

UNIT. >> SPECIAL VICTIMS UNIT, THERE'S SOME HUMAN TRAFFICKING.

THAT'S PRIMARILY DONE BY THE HUMAN TRAFFICKING UNIT. WE'VE GOT THE KIDNAPPING, ABDUCTION, SEX OFFENSES, SVU, SOME OF THE OTHER CASES WHERE WE TALK ABOUT E POTENTIALLY THE BLACKMAIL EXTORTION, BRIBERY, COULD BE RELATED, DEPENDING IF IT'S RELATED TO A SEX CRIME.

IF NOT, IT COULD BE FORGERY UNIT OR WHITE COLLAR CRIME, SOMETHING LIKE THAT.

>> MCKEE-RODRIGUEZ: I GUESS BASED ON BEST PRACTICES OR CASELOAD, WHICH OF THOSE WOULD

YOU SAY ARE APPROPRIATELY STAFFED VERSUS UNDERSTAFFED? >> I THINK THAT WE'RE STILL LOOKING AT THAT. I THINK THERE'S ALWAYS ROOM FOR GROWTH FOR DETECTIVES, ESPECIALLY IN SOME OF THOSE FOLLOWUP UNITS. WE DON'T HAVE A STANDARD, NOT AN INDUSTRY STANDARD FOR CASELOADS. GENERALLY SPEAKING, THE LOWER THE CASELOAD, THE BETTER THE RESULT BECAUSE YOU CAN SPEND MORE TIME. THAT'S SOMETHING I'M LOOKING AT WITH CURRENT STAFFING TO SEE WHERE I CAN ALLOCATE CURRENT RESOURCES AND MOVE THEM INTO THE

UNITS THAT MIGHT NEED MORE HELP LIKE SVU. >> MCKEE-RODRIGUEZ: I'M GLAD YOU'RE DOING THAT AND TAKING THAT APPROACH. DID THE STUDY THAT COUNCILMAN

WHYTE MENTIONED, DID IT ADDRESS THAT? >> WE STARTED IN PHASE TWO TO ADDRESS THE UNITS. THE PIECE THAT WAS COMPLETED WAS PATROL.

SO CHIEF SALAME IS ONE OF THOSE THINGS HE'S DOING NOW, AND WE'RE TRYING TO AUGMENT WITH THE OFFICE OF INNOVATION AS PART OF THE WORK PLAN FOR THIS FISCAL YEAR 2027.

THAT'S SOMETHING WE CAN REPORT AS WE CONTINUE TO MAKE PROGRESS IN THAT AREA.

>> MCKEE-RODRIGUEZ: FOR SURE. I GUESS I THINK WE'VE MADE A NUMBER OF INVESTMENTS THAT

[02:05:04]

SO I UNDERSTAND THE GOAL TO BE MORE PROACTIVE IN PATROL, BUT I THINK IF AND WHEN WE GET TO THE POINT WHERE WE'RE READY TO HIRE MORE OFFICERS OR WE EVEN REALLOCATE -- YOU KNOW, MOVE POSITIONS AROUND, I DO THINK WE SHOULD BE PRIORITIZING DETECTIVES AND PRIORITIZING POSITIONS THAT ARE GOING TO HELP RESOLVE CRIMES AND PREVENT THEM BY CATCHING REPEAT OFFENDERS.

THAT'S MY THOUGHTS ON THAT. AND I HOPE YOU REMEMBER IT SO THAT I DON'T HAVE TO.

THANK YOU. >> I'LL MAYBE OFFER -- I'M SURE COUNCILMEMBER WHYTE WILL APPRECIATE THIS, BUT I'D BE MORE INTERESTED IN UNDERSTANDING HOLISTICALLY STAFFING.

SO MAYBE -- I DON'T KNOW HOW YOU ALL FEEL ABOUT THIS, BUT MAYBE FOR THE NEXT NOVEMBER, WE COULD GET -- YOU KNOW, EVEN JUST THE BREAKDOWN OF SUBSTATIONS, THAT CONVERSATION THAT WE HAD WAS VERY HELPFUL FOR ME. SO MAYBE WE COULD DO A PRESENTATION ON THESE ARE ALL THE DIFFERENT SUBSTATIONS. THIS IS HOW WE STAFF PATROL. THIS IS HOW MANY PATROL OUR SHIFT A, B, C, ET CETERA. AND THIS IS HOW MANY SAFE OFFICERS.

JUST LIKE AN OVERVIEW OF ALL OF THE STAFFING MODELS. THESE ARE THE DIFFERENT UNITS AND THINGS LIKE THAT. WOULD THAT BE INTERESTING FOR YOU ALL? OKAY. LET'S GO AHEAD AND PUT THAT ALONG WITH JAYWALKING AND I'LL MAKE SURE EVERYONE KNOWS WE'RE TALKING ABOUT JAYWALKING NEXT MONTH, AND I WILL TRY NOT TO DO

IT AS MUCH. ANYTHING ELSE? >> NO, MA'AM.

>> KAUR: THANK YOU FOR BEING WITH US. JOE NEINO, WE SAVED THE BEST FO

LAST. >> I MADE A BET SO HERE I AM. (LAUGHTER) THANK YOU. I THINK I WAS TALKING TO MARIA AND SHE SAID GO TO STAFF.

I'M GOING TO BYPASS PROCESS AND PROCEDURES. IF YOU HAVE QUESTIONS, LET ME KNOW. DART WAS CREATED IN 2007, GOES AFTER THE WORST OF THE WORST NUISANCE PROPERTIES THAT HAVE A TWO-YEAR DOCUMENTED HISTORY. SINCE INCEPTION, PROBABLY ABOUT 700 INSPECTIONS TO DATE. COMPOSITION, INSPECTION. ALL RIGHT.

STAFF. IF WE LOOK AT THE LAST TWO FISCAL YEARS, THIS LAST FISCAL YEAR, 25/26, WE REVIEWED 67 PROPERTIES, INSPECTED 40. 27 CASES WERE REJECTED FOR A NUMBER OF DIFFERENT REASONS, EITHER DIDN'T MEET THE DOCUMENTED TWO-YEAR HISTORY WE REQUIRE. MAYBE WE FOUND OUT FROM PARTNERS THEY'RE GETTING INTO COMPLIANCE ALREADY BY THE TIME WE GET TO THEM. OR MAYBE ANOTHER AGENCY IS INVESTIGATING THEM. THOSE ARE SOME OF THE REASONS WE WOULD REJECT THE CASE AS WELL.

SNAPSHOT ON THE TOP RIGHT SHOWS AT THE END OF THE FISCAL YEAR, WE HAD SEVEN ACTIVE AND 33 CLOSED. WHAT WE MEAN BY CLOSED IS THAT THE DART INVESTIGATION WAS OVER AND WE MOVED THEM TO THE NEXT STEP. SOMETIMES THE NEXT STEP, IF YOU LOOK AT THE BOTTOM RIGHT PIE CHART, THOSE ARE THE NEXT STEPS. WE HAD NINE IN OUR COMPLIANCE AGREEMENT THAT THEY WENT AHEAD AND DID A COMPLIANCE AGREEMENT, MEANING THEY WERE GOING TO ABATE THE PROCESS, ABATE THE ISSUES. WE HAD 17, PENDING A BSB HEARING.

FIVE HAD A BSD ORDER. ONE WAS IN LITIGATION. 8 WERE SPECIAL CIRCUMSTANCES.

WE'RE MEAN SOMETIMES, BUT WE'RE NOT HEARTLESS. SO IT'S LIKE SOMETIMES WE NEED TO WORK WITH THAT PROPERTY OWNER TO GET THEM OUT OF THAT DART LIST TO GIVE THEM THE HELP THEY NEED. SOMETIMES IT'S A DISABLED OR ELDERLY OWNER.

SOMETIMES WE'RE TRANSFERRING THE PROPERTY TO ANOTHER DEPARTMENT. FOR EXAMPLE, FOR A REPAIR PROGRAM. SOMETIMES WE -- THE OCCUPANTS ARE DISABLED OR IN HOSPICE.

SOMETIMES THERE'S ELDERLY TAKING ADVANTAGE OF OTHERS. THOSE ARE SOME OF THE SPECIAL CIRCUMSTANCES THAT WE WERE TRYING TO REMOVE THE DART LIST, DART NAME ON IT SO THEY COULD GET OTHER HELP, OTHER LOCATIONS. OF COURSE, THE BOTTOM LEFT SHOWS YOU OVER THE YEARS HOW MANY DART INSPECTIONS WE HAVE DONE STARTING FROM 2019 TO TODAY. FISCAL 24/25, SAME SET OF NUMBERS. BASICALLY WE WENT AHEAD AND REVIEWED 87 CASES WITH 57 INSPECTIONS. SAME THING WITH NEXT STEPS. THIS NUMBER, WE HAD EVERYTHING FROM 12 COMPLIANCE AGREEMENTS, SEVEN BUILDING STANDARDS BOARD ORDERS, ONE IN LIT INDICATION.

[02:10:02]

THERE WAS A BIG DROP FROM THIS YEAR AND LAST YEAR. WENT FROM 57 TO 40.

THAT'S NOT BECAUSE THERE WASN'T ENOUGH PROPERTIES BUT RELEASED BECAUSE OF THE AVAILABILITY OF OUR PARTNERS. RIGHT NOW IT'S FAIR TO SAY THAT ALL OUR TEAM MEMBERS, THIS IS REALLY A -- THEY HAVE A FULL-TIME JOB OF THEIR OWN AND THIS IS REALLY A VOLUNTEER TASK FORCE THAT WE DO. SO THE DIRECTORS ALLOW THEM TO PARTICIPATE IN DART, WHICH MAKES IT SO -- WHAT HAPPENS, WHEN THEY HAVE HEAVIER WORKLOADS OR PERFORMING TARGETS OF THEIR OWN, WE HAVE TO RESCHEDULE, AND THAT HAPPENED 7 TO 8 TIMES THIS PAST YEAR.

FIESTA, HOLIDAYS, SPECIAL EVENTS. HENCE WHY WE ONLY HAD 40 INSPECTIONS THIS YEAR COMPARED TO 57 THE YEAR BEFORE. YOU'LL ALSO NOTICE THE BUILDING STANDARDS BOARD IS CONSISTENTLY OUR MOST USED TOOL WITH A LITTLE OVER 40% IN BOTH YEARS, REFLECTING HOW MANY PROPERTIES HAVE SERIOUS PROBLEMS. NO CLEAR OWNERSHIP OR CLEAR TITLE TO THE PROPERTY OR WE NEED AN ORDER TO VACATE OR ORDER TO REPAIR BY THE BSB.

MANY TIMES THE OWNER HAS DIED WITHOUT A WILL, WITHOUT A TRANSFER OF DEED.

AND THE CHILD WHO TOOK OVER IS NOW IN CHARGE AND BASICALLY IS THE PROBLEM.

SO IT'S ONE OF THOSE WHERE IF WE'RE LUCKY, OTHER SIBLINGS GET INVOLVED TO GET THEM OUT OF THERE. HOWEVER, THE MAJORITY OF THE CASES WE TAKE THE BSB HAVE OWNERSHIP ISSUES, SO THAT'S ALWAYS A REAL BIG CHALLENGE TO TRY TO DEAL WITH THOSE.

HOWEVER, THAT BSB PROCESS COULD LAST ANYWHERE FROM WEEKS TO MONTHS.

DURING THAT INTERIM, WE'RE STILL WORKING WITH THE PROPERTY OWNERS OR WHOEVER WE THINK IS IN CHARGE. SOMETIMES THAT'S THE BANK. YOU KNOW, IT'S ONE OF THOSE SO THAT THE BSB DOESN'T ORDER ISSUE FOR REPAIR OR LAST-CASE SCENARIO, DEMOLITION.

AND THEN, OF COURSE, AT THE END OF THE DAY, DART IS REALLY ABOUT THE NEIGHBORHOOD.

IT'S ABOUT, YOU KNOW, THE FAMILY DOWN THE STREET THAT KEEPS COMPLAINING FOR THE LAST FEW YEARS, DOING SOMETHING ABOUT IT. THAT ONLY HAPPENS WITH THE PARTNERS ON THIS TEAM.

I THINK THE PARTNERS, DIRECTORS, ASSISTANT DIRECTORS WERE HERE TODAY, SO I REALLY APPRECIATE ALLOWING THEM TO WORK ON THIS TASK FORCE AS WELL. BEFORE I END, I WOULD INVITE ALL OF Y'ALL TO ATTEND A DART INSPECTION. IT'S REALLY EYE OPENING, YOU OR YOUR STAFF. I THINK A NUMBER OF STAFF MEMBERS HAVE ATTENDED IN THE PAST. SO IT'S ONE OF THOSE THAT IT'S SOMETHING TO GO OUT THERE AND SEE WHAT HAPPENS, SEE WHAT THE TEAM DOES. IT'S REALLY A TEAM EFFORT, WHICH IS REALLY GREAT. LET ME GO AHEAD AND INTRODUCE ERIC BURNS AND LUCINDA ROSCO IN THE CITY ATTORNEY'S OFFICE. THEY BASICALLY COORDINATE THE DART INSPECTIONS.

ONE IF NOT BOTH WILL BE AT EVERY DART INSPECTION TO MAKE SURE IT GOES WELL, ANSWER QUESTIONS BY THE TENANTS OR TALK TO THE NEIGHBORS BECAUSE THE NEIGHBORS COME OUT ALL THE TIME AND ARE HAPPY TO SEE US A LOT. ERIC, I'M GOING TO ASK HIM TO GO OVER BACK LAST 24, 25, WE HIT 1007 CREEK VIEW IN D 2, AND I THINK IT'S A PRETTY GOOD SUCCESS STORY.

SO I'M GOING TO LET ERIC TALK ABOUT THAT A LITTLE BIT. >> THANK YOU.

SO THIS PROPERTY RIGHT HERE, ACTUALLY THE REAL ADDRESS IS 0 CREEK VIEW.

THE PROPERTY AT CREEK VIEW DRIVE HAD MICROPLASTICS ILLEGALLY STORED ON THE PROPERTY.

THE DART UNIT CAME INTO KNOWLEDGE OF THE WHOLE SITUATION WHEN WE ADDRESSED THE PROPERTY, WHEN WE ADDRESSED THIS BUSINESSOWNER AT 4415 DIVIDEND, WHICH IS ACTUALLY DOWN THE STREET FROM CREEKVIEW. WE DID WORK WITH HIM AND TRY TO REMOVE THE PLASTIC MATERIAL FROM 4415 DIVIDEND, AND THEN WE ENDED UP FINDING OUT CLOSE TO A YEAR LATER, HE'D MOVED EVERYTHING OVER TO THIS PROPERTY. AGAIN, IT'S CALLED 0 CREEKVIEW. IF YOU DRIVE BY IT, IT'S KIND OF HIDDEN. ONCE WE WENT INTO THE PROPERTY, WHAT WE ENDED UP FINDING OUT THAT THE MICROPLASTICS, ONE, WERE ILLEGALLY STORED. THEY CANNOT STORE THEM ON AN INDUSTRIAL ZONED PROPERTY. IN ADDITION, THE CONTAINING OF THESE MICROPLASTICS WAS SUBSTANDARD. THE HEIGHT OF THE BARRELS WAS POSING A FIRE HAZARD.

SO WE WENT TO THE PROPERTY ALONG WITH FIRE DEPARTMENTS. WE HAD SOLID WASTE WITH US.

AFTER DOING AN INSPECTION ON THE PROPERTY, WENT AHEAD AND BROUGHT IN THE PROPERTY OWNER AND THE BUSINESSOWNER TO WORK WITH THEM. FINALLY GOT THE PROPERTY COMPLETELY CLEARED, HAD ALL

[02:15:04]

WE WERE REALLY PROUD OF THIS. WE HAD A LOT OF MEDIA COVERAGE ON THE PROPERTY.

WE WERE CONCERNED WITH SOME OF THOSE PLASTICS BECAUSE IT STARTS TO GO DOWN A HILL.

WE WERE CONCERNED THE MICROPLASTICS MIGHT GET INTO THE WATER SYSTEM, SO WE WERE PRETTY EXCITED ABOUT BEING ABLE TO DO THAT. SO THANK YOU.

>> AND THAT COMPLETES OUR PRESENTATION IF YOU HAVE ANY QUESTIONS.

>> KAUR: THANK YOU, JOE AND TEAM. COUNCIL DISCUSSION?

COUNCILMEMBER CASTILLO. >> CASTILLO: THANK YOU BOTH FOR THE PRESENTATION.

I HAD A COUPLE QUESTIONS IN TERMS OF THE PROPERTIES THAT ARE DARTED.

IS THERE A TREND WHERE YOU ALL HAVE TO RETURN? IF SO, WHAT IS THAT PERCENTAGE IN TERMS OF IT'S THE SAME ISSUE PROPERTY OWNER THAT'S DARTED TWO, THREE YEARS LATER, WHATEVER

THE CASE MAY BE. >> SO A LOT OF THE PROPERTIES WE ADDRESS, AS JOE SAID, WE'RE TAKING AND DIRECTING THEM TOWARDS -- EXCUSE ME, THE BUILDING STANDARD BOARD.

ONE OF THE PROBLEMS THAT WE DO HAVE IS BEING ABLE TO SCHEDULE THOSE PROPERTIES AT THE BUILDING STANDARD BOARD. AND A CLOSE PROXIMITY TIME FROM WHEN WE DID THE INSPECTION.

WE DO HAVE TO KEEP TRACK OF THOSE PROPERTIES, AND SOMETIMES WE DO HAVE TO GO BACK AND ADDRESS THEM IN REGARDS TO THE PERCENTAGE OF HOW MANY RECIDIVISM, SO TO SPEAK, WOULD BE -- I DON'T KNOW IF I HAVE AN EXACT NUMBER. I WOULD SAY LESS THAN 50%, MAYBE CLOSE TO 30, 25%. IT JUST DEPENDS ON -- I WOULD SAY IT'S A CASE-BY-CASE BASIS.

WE TRY TO WORK WITH THE PROPERTY OWNERS, SOMEONE WHO IS RESPONSIBLE OR HAS A VESTED INTEREST IN THE PROPERTY. REFERRING PROPERTIES TO THE STANDARD BOARD IS THE LAST CHOICE THAT WE HAVE. IF WE CAN'T FIND ANY OTHER WAY TO COME INTO COMPLIANCE.

BUT BECAUSE OF THAT, THE BACKLOG ON THE BUILDING STANDARD BOARD SOMETIMES DOES AFFECT OUR ABILITY TO GET THESE PROPERTIES TIMELY ADDRESSED. AND SO THERE ARE A FEW TIMES

WHERE WE HAVE TO GO BACK AND ADDRESS THOSE PROPERTIES. >> CASTILLO: I'M CURIOUS IN TERMS OF THAT 30% IF THERE'S OPPORTUNITY FOR THAT LATTER COST RECOVERY, RIGHT? AGAIN, THANKS FOR THE INVITATION TO GO OUT AND JOIN. IT'S IMPRESSIVE TO SEE THE CITY DEPARTMENTS THAT ARE PRESENT, THAT ARE THERE TO TAKE ACTION. BUT IN MY HEAD, I'M THINKING ABOUT THE CONCENTRATION OF CITY RESOURCES AND HOW CAN WE HAVE COST RECOVERY FOR SO MUCH CITY PERSONNEL BECAUSE OF AN IRRESPONSIBLE PROPERTY OWNER? I'M JUST CURIOUS IF THERE COULD BE A LADDER IN TERMS OF THE 30%, THE RECURRING PROPERTY OWNERS, SEEING THE TREND OF HAVING TO GO BACK OUT. SOME OFFICERS SAY DART WORKS, BUT WE'RE FINDING OURSELVES AT THE SAME PROPERTY. THEIR INPUT HELPED GUIDE THE COST RECOVERY CONVERSATION WE HAD BECAUSE IT'S GOING BACK TO THE SAME SITE OVER AND OVER AGAIN.

ON SLIDE 9, CAN YOU HELP ME UNDERSTAND IN TERMS OF THE BSB ORDER VERSUS THE BSB? ONE IS A REFERRAL? HELP ME UNDERSTAND THE DIFFERENCE.

>> BSB IS WHEN IT'S GONE TO BSB AND THEY HAD THE HEARING AND THE BSB ISSUED AN ORDER TO EITHER REPAIR OR SOMETIMES DEMOLISHED. PENDING BSB IS WHERE THE INVESTIGATION IS COMPLETE, WE TRIED TO WORK WITH THE OWNER OR THE ONLY OWNER WE KNOW OF. SOMETIMES WE HAVE MAJOR CHALLENGES FINDING WHO THAT OWNER IS. I THINK MAJORITY OF CASES, THE PARENT HAS PASSED AWAY, AND YOU HAVE ONE CHILD THAT'S KIND OF TAKING OVER THE PROPERTY THAT HAPPENS TO BE THE PROBLEM CHILD. OF COURSE, IF WE COULD GET SIBLINGS TO COME AND HELP, THEN GREAT. BUT A LOT OF TIMES, THERE'S BASICALLY NO OWNER TO THAT PROPERTY. SO THAT'S WHAT KACAUSES THE ISS. THOSE CASES ARE SENT OVER TO THE

BSB FOR A PENDING HEARING. >> CASTILLO: APPRECIATE THAT. JUST WANTED TO THANK YOUR TEAM AND SAVIDA FOR BEING PART OF THE CONVERSATION AND HELP PAINT A PICTURE.

I THINK TOO OFTEN WE DON'T THINK ABOUT WHAT MAY HAPPEN WHEN WE PASS OR WHEN WE WILL, AND LACK OF HAVING A WILL AND/OR A DEED JUST CREATES NUISANCE PROPERTIES OR CONFLICT WITHIN THE FAMILY THAT RESULTS IN A QUESTIONABLE PROPERTY. SO GRATEFUL FOR EVERYONE FROM THE TEAM WHO WAS PRESENT AT THAT CONVERSATION. LOTS MUCH VALUE AND INSIGHT THAT

[02:20:04]

>> KAUR: THANK YOU. >> SIMILAR TO WHAT COUNCILMEMBER CASTILLO WAS SAYING, WE'VE SEEN A COUPLE GREAT SUCCESSES. WE HAVE HOMES USED AS MOSTLY DRUG HOMES WHERE FOLKS ARE LITERALLY PASSING THROUGH CONTINUOUSLY. AND IT IS HELPFUL.

DART IS REALLY THE ONLY THING THAT CAN ADDRESS THAT SITUATION BECAUSE IT'S LIKE EVERYBODY ALL AT ONCE. WHILE I HAVEN'T HAD THE CHANCE TO GO BECAUSE YOU SCHEDULE THESE

AT THE CRACK OF DAWN. BUT ONE DAY I WILL. >> 9:30.

>> REALLY? I THOUGHT THEY WERE EARLIER. BUT I DO THINK IT IS -- I WILL

DEFINITELY TRY TO ATTEND. >> WE ALSO DO SOMETIMES 11:00 P.M.

>> KAUR: SEND ME THE NEXT 11:00 P.M. ONE IN D1. I DEFINITELY THINK WE NEED TO FIGURE OUT HOW WE CAN GET A LITTLE BIT -- I KNOW IT'S SUCH A BOTTLENECK, BUT SOMETIMES A DERELICT WILL BE ON THE DART LIST FOR A LONG TIME AND NOT EVEN GET TO THEM.

I THINK OUR OFFICERS ARE VERY IMPORTANT BECAUSE THEY'RE THE ONES THAT SEE ON THE GROUND WHAT'S HAPPENING AND THEY'RE THE ONES GENERALLY TELLING US THIS REALLY NEEDS TO BE DARTED.

I DON'T KNOW WHAT WE CAN DO ABOUT THE BOTTLENECK THERE, BUT JUST WANT TO REITERATE THAT

THERE IS A LOT OF NEED FOR THIS. AND IT'S EFFECTIVE. >> ALL OUR SAFE OFFICERS OR SAFE DISTRICTS ARE REPRESENTED AT ALL THE MEETINGS. WE DO BIWEEKLY MEETINGS AND ALL THE TEAMS BRING PROPERTIES. UNFORTUNATELY, WE HAVE TO PRIORITIZE THEM.

>> KAUR: WHAT ARE THE REASONS FOR REJECTED CASES? >> SOMETIMES THEY DON'T MEET THE TWO-YEAR DOCUMENTED HISTORY. IT'S BEEN OUR EXPERIENCE THAT IN CASE LAW AND GOING THROUGH COURT THAT IF YOU'RE GOING TO GO, IF YOU'RE GOING TO TELL SOMEBODY WHAT TO DO WITH THEIR PROPERTY FROM REPAIRING, VACATING, OR EVEN DEMOLISHING, THE COURT IS GOING TO WANT TO SEE THAT THE PROPERTY IS A NUISANCE. RIGHT NOW THERE CAN BE A TWO-YEAR PROPERTY AND BEING CALLED UPON OVER AND OVER. KIND OF A GOOD CASE FOR A NUISANCE PROPERTY.

>> KAUR: GOT IT. I THINK WE SHOULD FOLLOW UP ON THE REJECTED CASES.

GOING BACK TO 24/25 AND SEEING ARE THERE ANY OF THOSE CASES THAT NEED TO BE REVISITED? OFTEN FOR US, ONE, IT'S REALLY HARD TO EXPLAIN TO THE RESIDENTS, IT'S GOING TO BE A TWO-YEAR PROCESS, BUT WE CAN SAY IT'S GOING TO TAKE A WHILE TO GET ENOUGH DATA, BUT GOOD TO GO BACK. I ALSO KNOW IT'S KIND OF -- YOU TRY TO KEEP IT SECRETIVE BECAUSE

YOU DON'T WANT TO -- >> RIGHT, SAFETY ISSUES. >> KAUR: YEP.

BUT ALSO IF YOU COULD SEND AS A FOLLOWUP JUST AN INDIVIDUAL MEMO TO ALL OF US TO SAY THESE ARE THE ONES WE'RE MONITORING, ON POTENTIAL LISTS AND HAVEN'T GOTTEN TO THEM, I THINK THAT

WOULD BE HELPFUL. >> WE DEFINITELY WILL DO THAT. >> KAUR: THANK YOU FOR WAITING AND BEING PATIENT TO PRESENT. TIME IS NOW

* This transcript was compiled from uncorrected Closed Captioning.